14 jobs found

Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors who performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendor's or panel builder's facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Must be able to travel between Fairless Hills and Berwick Datacenter sites as required per deployment schedule. Walk jobsites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Why AWS Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Diverse Experiences Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Inclusive Team Culture Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. BASIC QUALIFICATIONS - 1+ years of professional work experience, or experience in technical work related to computer systems and technology components - Technical (Military/ Trade School) School diploma or Associate degree with one year experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum one year of experience with mission critical low and medium voltage electrical and/or mechanical systems. PREFERRED QUALIFICATIONS - 1+ years of relevant work in a data center or other critical environment experience - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and networked input/output field signals. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, PA, FAIRLESS HILLS - 32.00 - 57.00 USD hourly

The Data Center Global Controls team is looking for exceptional individuals to join our Controls organization as a Controls Technician for Service & Construction of the Building Management Systems (BMS) and Electrical Power Monitoring System (EPMS) within Amazon data centers. If you are passionate about the Customer Experience, think and act globally and have the ability to contribute to major new innovations in the area of building controls and automation this is the challenge you are looking for! The candidate will possess technical background and experience in installation, troubleshooting, operations and/or maintenance of field sensors, controllers, wiring, networking and programming associated with the industrial controls systems. The candidate may also have relevant experience operating and maintaining mission critical electrical and mechanical systems. A Controls Technician shall be responsible for participating in the installation, testing, troubleshooting and startup of equipment and controls system associated with the BMS and EPMS system deployment in the data centers. A Controls Technician is expected to actively innovate on behalf of their customers in the area of Data Center building automation. Key job responsibilities Primarily work in and support multiple Data Centers by Deploying, Servicing, and Upgrading BMS and EPMS systems. Mentor and train Facilities team members on operation and control of the BMS and EPMS systems. Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations Manage small to medium size projects and programs. Perform point to point checkouts between field devices and controllers. Perform first-line diagnostics, troubleshooting and maintenance of programming code and hardware associated with the BMS and EPMS in data centers. Perform provisioning process for servers, controllers, industrial PCs and network configurations and communication testing between third party devices and controllers or servers. Installation, replacement, configuration, and calibration of sensors. Able to read and understand Electrical schematics, control panel drawings. Basic understanding of close loop controls, field sensors scaling, and functions typically performed by industrial controllers. Supervise low voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements. Commissioning and systems level testing support. Create red-lined drawings and documentation of systems. Follow change management process to generate work requests and method of procedures. Participate in Factory witnessed tests at vendors or in panel builders facility. Perform other tasks as assigned by manager. Recommend design improvements based on consultation with users and system operation. Perform root cause analysis during testing and commissioning. Ensure all personnel on site utilize proper safety methodology. Work on-call and a rotating schedule when required and respond to after-hours emergencies. Perform service activities such as monitoring/reviewing ticketing systems, performing root cause analysis, and prioritizing tasks. Actively manage service agreements to include vendor labor scheduling, quality assurance, and financial invoice review. Physical Requirements: Walk job-sites in uneven terrain and work at heights and from ladders. Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. A day in the life A typical day is attending morning construction/commissioning meetings, assessing and prioritization of project tasks and service tickets for the given day. Field work which requires configuring controllers, testing sensors, troubleshooting, safety site walks, and supporting general startup processes. Technician is responsible for logging their daily efforts in construction and service related AWS tools. The mission of the Data Center Controls Engineering team is to manage the design, deployment, and service of a highly reliable electrical and mechanical control system for the life-cycle of an AWS data center. About the team AWS Infrastructure Services (AIS) AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve. BASIC QUALIFICATIONS - 1+ years of technical work with computer systems and technology components experience, or experience in technical work related to computer systems and technology components - Ability to walk jobsites in uneven terrain and work at heights and from ladders. - Ability to regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl. - On occasions, lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more. - Technical (Military/ Trade School) school diploma or associate degree with 1+ Yrs experience related to industrial instrumentation/controls or equivalent electrical or mechanical operations experience. - Minimum 1 Yr of experience with low and medium voltage electrical and/or mechanical systems. - Basic understanding of Industrial controls system, controllers, and programming including troubleshooting of industrial controls analog, discrete and industrial communication protocols (MQTT, BACnet and/or MODBUS). PREFERRED QUALIFICATIONS - One-year experience working in a Data Center or mission critical environment. - International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification. - Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at . USA, TX, Lubbock - 32.00 - 57.00 USD hourly

DivIHN (pronounced "divine") is a CMMI ML3-certified Technology and Talent solutions firm. Driven by a unique Purpose, Culture, and Value Delivery Model, we enable meaningful connections between talented professionals and forward-thinking organizations. Since our formation in 2002, organizations across commercial and public sectors have been trusting us to help build their teams with exceptional temporary and permanent talent. Visit us at to learn more and view our open positions. Please apply or call one of us to learn more For further inquiries regarding the following opportunity, please contact one of our Talent Specialists, Abdul at or Marshelin, at Title: 0365 Identity Engineer - 3 Openings (Remote) Duration: 6 months (with the possibility to extend beyond) Location: Remote Contractor must be a U.S. citizen. Security clearance is not required. Description: Goals and Objectives: The M365 and Identity Engineer will be responsible for designing, deploying, optimizing, and supporting Microsoft 365 and Identity. This role blends advanced Office 365 engineering expertise with Identity and Access Management (IAM) skills to ensure a secure, resilient, and scalable collaboration environment. The ideal candidate brings hands-on experience with Microsoft 365 configuration, automation, identity lifecycle management, Active Directory and Entra ID, and enterprise security best practices. Working in a cross-cloud infrastructure, M365 Commercial and GCC High is required, therefore US Citizenship is required. Tasks and Responsibilities Design, implement, and maintain M365 services including Exchange Online, Purview, OneDrive, Teams, and secondary support for SharePoint Online, Power B', Power Platform, and related services. Manage Entra ID identity services, including Conditional Access, External Identities (B2B), MFA, SSO integrations and identity lifecycle processes. Manage Okta and other company identity platforms. Support for company Email service platforms, including Microsoft Exchange 2016/SE, Exchange Online, and Proofpoint. Develop and enforce M365 governance, security policies, and compliance configurations. Troubleshoot and resolve complex issues across the M365 ecosystem, identity platform, and hybrid environments. Administer and enhance IAM tools and workflows, including provisioning, deprovisioning, RBAC, and privileged access management. Implement automation using PowerShell or other scripting tools to improve operational efficiency. Monitor system performance, security posture, and capacity to ensure high availability and reliability. Partner with security, data center, and application teams to support integrations and cross-functional initiatives. Provide technical expertise during audits, risk assessments, and incident response activities. Create and maintain technical documentation, diagrams, and standard operating procedures. Key Requirements Contractor must be a U.S. Citizen. Security clearance is not required. 3-5 years of hands-on experience with M365 administration and engineering. Strong background in Identity and Access Management in enterprise environments. Okta experience preferred. Expertise with Active Directory, Entra ID, External Identities (B2B), Conditional Access, RBAC, MFA, and identity lifecycle management. Proficiency with PowerShell and scripting for administration and automation. Experience supporting hybrid identity (On-Premises Exchange, Entra ID Connect, federation, sync). In-depth understanding of Microsoft 365 security, compliance, and governance tools (Purview, Defender, DLP, etc.). Solid knowledge of Exchange Online, Purview, SharePoint Online, Teams administration, and related services. Strong problem-solving skills and ability to work independently or in teams. Adherence to change management best practices. Preferred Qualifications Microsoft certifications such as MS-102, SC-300, SC-100, or AZ-104. Experience with Zero Trust frameworks and modern identity practices. Knowledge of identity governance solutions, including Okta. Familiarity with endpoint management (Intune) is a plus. Experience in creating automation workflows using Graph API or Power Automate. Soft Skills Strong communication and collaboration abilities. Analytical mindset with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Customer-focused and service-oriented approach. About us: DivIHN, the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration. DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status. Compliance, DLP, Defender, Microsoft 365 security, Purview

Who We Are: Operation System Support Section - Section that provides Unix/Linux support to the SwRI administrative cost centers and to technical divisions as needed. This team is responsible for managing the Unix/Linux, SAN storage, Load Balancer, and backup environments on-prem. Objectives of this Role: Support of the UNIX/Linux environment to include the provisioning of UNIX/Linux systems, applying patches and upgrades to the on-prem physical and virtual servers. Manage and remediate identified security vulnerabilities. Support the SAN Storage Environment (Pure) in multiple on-prem locations using fiber channel connectivity. Experience with UNIX/Linux and cloud-based enterprise backup solutions, specifically Commvault is preferred Work independently and collaboratively, and suggest, develop, and implement new process and procedural improvements, communicate effectively with end users and work in a team environment to resolve issues. Daily and Monthly Responsibilities: Install, configure, and maintain, servers and hosted applications in a Linux environment Monitor the health of Linux servers through both automated and manual processes Perform monthly Linux OS patching and updates as well as applying critical out of band patches and updates. Maintain proper documentation and follow proper procedures for change control, server deployment, and other procedures. Follow required policies and procedures to maintain compliance and security. Maintain, operate, and configure enterprise backup systems. Requirements: Requires a Bachelors degree in Information Technology or related. In lieu of a Bachelors degree 5 years of professional level experience, a high school education or equivalent with related certifications is required. 1 years: Strong experience administering and supporting Linux operating systems and hosted applications. This includes monitoring health, troubleshooting and resolving issues, and performing maintenance and updates on Linux operating systems. 1 years: Linux Server administration in a physical and virtual enterprise environment. Strong knowledge of Linux scripting languages and installing, configuring, and maintaining OS services such as Bind, Apache, MySQL and other databases, Nginx, etc. A solid understanding configuration management tools such as Puppet is a plus. Experience with Pure SAN or other SAN solutions a plus. Technical Certifications related to Linux are a plus. Experience with Commvault on-premise and/or cloud solutions a plus. A valid/clear driver's license is required.

Who We Are: Our team, the Cloud Services team within the Information Technology Center, is responsible for EntraID (formerly Azure)/M365 cloud services and Active Directory for the Enterprise. The team provides support and implementation services to the entire organization's IT infrastructure. Objectives of this Role: Provide expert administrative support for Active Directory (AD) and Azure cloud infrastructure to ensure seamless operation and performance across the enterprise. Manage and troubleshoot PKI (Public Key Infrastructure) and AD FS (Active Directory Federation Services) to maintain secure access to enterprise resources. Develop, implement, and maintain Azure-based solutions to optimize and secure cloud infrastructure. Collaborate across IT teams to resolve helpdesk tickets related to AD, Azure, and associated systems. Play a critical role in Active Directory migrations, including planning, execution, and post-migration support. Research and implement best practices for identity and access management, Azure infrastructure governance, and operational scalability. Daily and Monthly Responsibilities: Perform advanced administration of Active Directory (AD) and Azure cloud environments by managing user accounts, enforcing security configurations, and monitoring directory synchronization across hybrid infrastructures. Mentor and share knowledge with junior IT team members, Address and resolve daily helpdesk tickets related to account provisioning, identity and access issues, and directory synchronization. Administer and maintain PKI systems, ensuring certificate creation, renewal, and security compliance. Support and troubleshoot AD FS (federation services) to maintain secure user authentication and single-sign-on capabilities. Deploy, configure, and support components of Azure infrastructure, including resource groups, conditional access policies, Azure virtual desktops, and security configurations. Conduct regular audits of Active Directory and Azure environments to detect, address, and mitigate potential security vulnerabilities. Create and maintain documentation related to processes, configurations, and governance policies. Requirements: Requires a Bachelors degree in Information Technology or related degree field with relevant experience. In lieu of a Bachelors degree, 5 years of professional level experience a high school education or equivalent with related certifications will be considered. 3 years: Experience with Active Directory administration, including management, troubleshooting, and migrations. Solid experience with Group Policy Objects (GPO) design, implementation, and troubleshooting. 1 years: Proven experience delivering secure, high-availability solutions related to Azure and on-premises directory services. 1 years: Hands-on experience with Active Directory Federation Services (AD FS) for managing secure authentication and Single Sign-On (SSO) configurations and Familiarity with Public Key Infrastructure (PKI) systems, including creating, renewing, and troubleshooting certificates. Technical Certifications such as Microsoft Certified Solutions Associate (MCSA) and/or Microsoft Certified Solutions Expert (MCSE) or Microsoft Certified: Azure Administrator Associate, Azure Fundamentals or equivalent are preferred. A valid/clear driver's license is required.

About Us: CubX is a rapidly growing Managed Service Provider (MSP) dedicated to simplifying IT solutions for a variety of business types and sizes. We deliver exceptional IT services, with a strong focus on technical excellence, networking, and building long-lasting client relationships. We are actively seeking an Help Desk Technician II (Level 2) who is passionate about technology, experienced in Microsoft 365, Azure AD, Intune, networking, and cloud-first environments, and thrives in a collaborative, fast-paced MSP setting Why CubX? At CubX, we believe our clients are more than just tickets-they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include: Competitive Salary & Comprehensive Benefits Package: Health, dental, vision, 401(k), and PTO. Professional Development: Access to training and certification programs to grow your skills in areas like Microsoft 365, Azure, and networking. Fun & Inclusive Company Culture: Team events, social activities, onsite gym for physical wellness, and a supportive work environment that values your ideas and input. What you'll be doing: Helpdesk Support: Provide IT Support Specialist II support and respond to client issues, ensuring efficient resolution for Windows, macOS, and mobile devices (iOS/Android) Manage Your Workload: Stay organized and on top of tasks to ensure timely completion. Office 365 Administration: Manage and configure Microsoft 365 applications, including Exchange Online, SharePoint, Teams, Security & Compliance Centers, and OneDrive Networking Management & Troubleshooting: Configure and troubleshoot network protocols like DNS, DHCP, VLANs, VPNs, and firewall rules using platforms like SonicWall, Meraki, and Unifi. Endpoint Management: Utilize Microsoft Intune for device management, policy enforcement, and Windows Autopilot for device provisioning. Azure Administration: Assist with tasks related to Azure Active Directory (Azure AD), Virtual Machines, Azure Networking, and cloud-based resource management Email Security: Configure SPF, DKIM, DMARC, and other email security settings for safe and reliable email delivery across the client's domain. Hardware & Software Support: Troubleshoot and resolve PCs, laptops, printers, and other peripheral devices; provide support for software installations, patch management, and driver updates. Build Client Relationships: Maintain a helpful, friendly demeanor while assisting clients. Ticket Management & Documentation: Maintain accurate service tickets, document solutions, and ensure timely communication with clients using ITSM tools Project Assistance: Participate in various IT projects, including on-site hardware installations, network setups, software migrations, and cloud services deployment After-Hours Support: Occasionally participate in on-call support to resolve urgent issues. Client Training & Education: Provide guidance and training to clients on best practices, system usage, and IT security measures. Proactively Identify Issues: Take the initiative to spot and fix potential problems before they escala Benefits Competitive pay with performance-based growth Paid time off and company holidays Health, dental, and vision insurance options 401(k) retirement plan with company match On-site gym for employee wellness Modern, collaborative office environment Ongoing training and professional development Opportunity to work with cutting-edge technology Team events and employee appreciation initiatives Strong company culture focused on innovation and teamwork MSP Experience: A familiarity with the variety and size of clientele that comes along with working within an MSP. Office 365 Proficiency: Advanced skills in Office 365 Administration, with a deep understanding of Exchange Online, Teams, and SharePoint. Networking Skills: Experience in network configurations, routing, switching, firewall settings, TCP/IP, and remote access/VPNs. Email Security: Configuration and management of email security protocols, including SPF, DKIM, and DMARC Azure Knowledge: Basic understanding of Azure AD, Virtual Machines, and resource management Networking: Intermediate or higher-level networking knowledge, including DNS, DHCP, VPNs, and firewall configurations Desktop Support: Troubleshooting Windows and macOS environments, software deployments, and user profile management Technical Proficiency: Knowledgeable in Microsoft Intune, Windows Autopilot, Azure AD, and Active Directory (GPOs, user management). Troubleshooting Expertise: Proven ability to resolve hardware/software issues, diagnose network problems, and implement IT security solutions. Certifications (Preferred): CompTIA A+, Network+, Security+, CCNA, or Microsoft Certified credentials (e.g., MS-100, MS-101). Soft Skills: Strong customer service, communication, and problem-solving skills with a friendly demeanor. Desire to Learn & Grow: A proactive attitude with the willingness to learn new technologies and improve existing processes.

Logo: Posting Number: STA00991PO25 Job Family: Information Technology Job Function: IT Product Support USC Market Title: IT Customer/Product Support Tech Link to USC Market Title: Job Level: T2 - Technical Support Business Title (Internal Title): Application Specialist Campus: Columbia Work County: Richland College/Division: Division of Information Technology Department: IT Enterprise Applications State Pay Band: 6 Approved Starting Salary: $49,396 Advertised Salary Range: $49,396 - Salary is commensurate with experience Location of Vacancy: Columbia, SC Part/Full Time: Full Time Hours per Week: 37.5 Work Schedule: Standard working schedule: Monday - Friday 8:30am - 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT. Basis : 12 months Job Search Category: Information Technology About University of South Carolina: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement: The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Advertised Job Summary: Join Us as an Application Support Analyst Help ensure reliable, uninterrupted services for the entire University of South Carolina community by supporting the systems that power daily operations. The Application Support Analyst plays an essential role in maintaining business continuity across the university by monitoring batch processes, managing operational incidents, and ensuring applications perform consistently and reliably.You'll execute and verify scheduled jobs, investigate job failures, resolve identity issues, maintain documentation, and support application administration. This role is ideal for someone detail-oriented, dependable, and committed to delivering high-quality operational support. What You'll Do Monitor, execute, and troubleshoot batch jobs and scheduled processes. Manage and resolve incidents and service requests in ServiceNow. Investigate job failures and escalate issues to technical teams when needed. Perform application administration and support identity resolution tasks. Maintain accurate, up-to-date operational documentation. Support business continuity by ensuring systems perform consistently. Collaborate with IT teams, customers, and leadership to ensure smooth daily operations. Minimum Qualifications Technical school accreditation or skilled trades program in a relevant area. 2+ years of related experience, OR an equivalent combination of training, certification, and experience. Preferred Qualifications Bachelor's degree and/or 3+ years in operations or application support. Experience with ITSM tools (especially ServiceNow) and batch scheduling systems. What You Bring Strong understanding of job scheduling, batch processing, and application administration. Familiarity with Identity and Access Management (IAM) concepts (authentication, authorization, provisioning). Ability to monitor, troubleshoot, and optimize application performance. Experience with ITIL processes (Incident, Problem, Change, Release Management). Strong communication and collaboration skills. Ability to maintain clear documentation for operational processes. Why Join USC? At the University of South Carolina, you'll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience. Job Related Minimum Required Education and Experience: Requires job related accreditation from a technical school or an applicable skilled trades program and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience. Preferred Qualifications: Bachelor's degree and/or 3+ years of experience in operations, application support or equivalent Knowledge/Skills/Abilities: Strong understanding of job scheduling, batch processing, application administration and automation tools. Good understanding of Identity and Access Management (IAM) processes, including authentication, authorization, and user provisioning. Ability to monitor, troubleshoot, and optimize application performance and integrations. Familiarity with ITIL service management processes (incident, problem, change, and release management). ServiceNow experience preferred. Ability to communicate with team members, customers and leadership for daily activities. Ability to maintain documentation on processes and procedures. Job Duty: Operational Batch Processing Responsible for coordinating, maintaining, and supporting enterprise batch processing operations running 24/7/365. Monitors batch workflows, schedules, and job dependencies to ensure the timely and accurate completion of automated processes. Troubleshoots and resolves batch failures or performance issues, escalating to appropriate teams when required. Implements and maintain standard operating procedures and job schedules to ensure consistency and reliability. Collaborate with customers and application teams to meet delivery expectations and ensure successful end-to-end processing. Essential Function: Yes Percentage of Time: 35 Job Duty: Queue Management Monitor the team queue, provide input, gather additional information and work tickets when appropriate. Essential Function: Yes Percentage of Time: 15 Job Duty: Application Administration Responsible for completing service requests and resolving incidents for a variety of enterprise applications at the Tier 2 support level. Analyzes issues, performs troubleshooting, and implements approved solutions to restore normal operations efficiently. Provides detailed input and documentation for tickets escalated to Tier 3 support, ensuring accurate issue tracking and knowledge transfer. Follows established operational procedures, change management practices, and service-level agreements to maintain consistent, reliable application performance. Essential Function: Yes Percentage of Time: 25 Job Duty: Identity and Access Manage the day to day operations of the identity and access management area in relation to operational support. Essential Function: Yes Percentage of Time: 15 Job Duty: Documentation Develop and maintain documentation, architecture diagrams, and standard operating process and procedures. Essential Function: Yes Percentage of Time: 10 Safety Sensitive or Security Sensitive: No Hazardous weather category: Non-Essential Number of Vacancies: 2 Job Open Date: 12/19/2025 Job Close Date: 02/16/2026 Open Until Filled: No Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by February 16, 2026. Quicklink for Posting: EEO Statement: The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy . click apply for full job details

Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.