Swisher International, Inc
Jacksonville, Florida
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you. The Technical Support Engineer serves as a critical technical resource responsible for optimizing manufacturing operations through advanced troubleshooting, equipment maintenance, and process improvement initiatives. This role combines hands-on technical expertise with leadership responsibilities to ensure maximum equipment uptime, operational efficiency, and safety compliance across all manufacturing lines. We are currently hiring for 2nd shift (3:00-11:30pm) and 3rd shift (11:00pm-7:30am) only. Key Responsibilities Lead complex troubleshooting and root cause analysis for production equipment failures and process deviations Design, implement, and oversee preventive and predictive maintenance programs to minimize unplanned downtime Conduct Factory Acceptance Testing (FAT) for new equipment installations and modifications Develop and execute comprehensive installation, commissioning, and validation plans for manufacturing equipment Analyze equipment performance data and implement efficiency improvements to optimize OEE (Overall Equipment Effectiveness) Create technical drawings, schematics, and documentation using AutoCAD and other engineering software Collaborate with engineering teams on equipment modifications and process improvements Evaluate and recommend equipment upgrades, replacements, and new technology implementations Provide technical mentorship and training to maintenance technicians, operators, and cross-functional teams Coordinate with Central Spare Parts (CSP) department on parts inventory optimization and technical updates Ensure all work adheres to OSHA, company safety standards, and industry best practices Maintain compliance with regulatory requirements and quality standards All other duties as assigned Qualifications 7+ years of progressive experience in manufacturing and packaging equipment maintenance and repair 1+ year of supervisory experience in a technical capacity Background in machine design, installation, repair, and PLC knowledge Proficient in AUTOCAD Analytical and critical thinking skills Ability to travel regionally and internationally, 25-30% Preferred Qualifications Bachelor's degree in Engineering, Manufacturing Technology, or related field Professional certifications in relevant technical areas (PLC programming, industrial maintenance, etc.) Demonstrated experience with high-speed production equipment in a manufacturing environment Advanced knowledge of AutoCAD for technical drawings and equipment modifications Strong background in machine design, installation, and repair methodologies Experience with pneumatic, hydraulic, mechanical, and electrical systems What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information Email: All official emails will come from address Website: Verify job listings and contact details on Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you. The Technical Support Engineer serves as a critical technical resource responsible for optimizing manufacturing operations through advanced troubleshooting, equipment maintenance, and process improvement initiatives. This role combines hands-on technical expertise with leadership responsibilities to ensure maximum equipment uptime, operational efficiency, and safety compliance across all manufacturing lines. We are currently hiring for 2nd shift (3:00-11:30pm) and 3rd shift (11:00pm-7:30am) only. Key Responsibilities Lead complex troubleshooting and root cause analysis for production equipment failures and process deviations Design, implement, and oversee preventive and predictive maintenance programs to minimize unplanned downtime Conduct Factory Acceptance Testing (FAT) for new equipment installations and modifications Develop and execute comprehensive installation, commissioning, and validation plans for manufacturing equipment Analyze equipment performance data and implement efficiency improvements to optimize OEE (Overall Equipment Effectiveness) Create technical drawings, schematics, and documentation using AutoCAD and other engineering software Collaborate with engineering teams on equipment modifications and process improvements Evaluate and recommend equipment upgrades, replacements, and new technology implementations Provide technical mentorship and training to maintenance technicians, operators, and cross-functional teams Coordinate with Central Spare Parts (CSP) department on parts inventory optimization and technical updates Ensure all work adheres to OSHA, company safety standards, and industry best practices Maintain compliance with regulatory requirements and quality standards All other duties as assigned Qualifications 7+ years of progressive experience in manufacturing and packaging equipment maintenance and repair 1+ year of supervisory experience in a technical capacity Background in machine design, installation, repair, and PLC knowledge Proficient in AUTOCAD Analytical and critical thinking skills Ability to travel regionally and internationally, 25-30% Preferred Qualifications Bachelor's degree in Engineering, Manufacturing Technology, or related field Professional certifications in relevant technical areas (PLC programming, industrial maintenance, etc.) Demonstrated experience with high-speed production equipment in a manufacturing environment Advanced knowledge of AutoCAD for technical drawings and equipment modifications Strong background in machine design, installation, and repair methodologies Experience with pneumatic, hydraulic, mechanical, and electrical systems What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information Email: All official emails will come from address Website: Verify job listings and contact details on Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
InsideHigherEd
Stanford, California
Water Systems Operations Manager Land, Buildings and Real Estate, Stanford, California, United States Facilities Nov 17, 2025 Post Date 107746 Requisition #Welcome to Land, Buildings & Real Estate Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,180 acres, and pride ourselves on supporting the teaching and research of the university as "Caretakers of a LEGACY." Department Introduction: The Water Resources and Civil Infrastructure group manages and maintains Stanford's civil infrastructure: water, sewer and storm drainage systems, in conjunction with an extensive water efficiency and stewardship program, which focuses on sustainable water use by managing available resources to meet University needs and preserving ecological systems to maintain these vital resources for future generations. Job Purpose The Water Systems Operations Manager is a first-line supervisory position responsible for overseeing the water systems operation on Stanford University's campus. This role involves planning and directing the activities of the water operations team, which includes nine full-time bargaining unit technicians, as well as contracted crew personnel and contractors. The supervisor ensures the efficient operation and maintenance of the university's sanitary sewer, storm drain, and water distribution systems, while adhering to regulatory compliance and supporting sustainability initiatives. Essential Functions: Team Management: Lead, motivate, and mentor team members, in close collaboration with the lead technician, to ensure effective operational performance. Responsible for managing the recruiting process in alignment with the university policies and procedures. Oversee employee scheduling, work assignments, and daily communications for technicians and technical staff. Review and approve timecards, manage staff schedules, and process time-off requests. Support personnel development by providing regular feedback and guidance. Evaluate employee performance and conduct annual performance reviews. Oversee contracted crew personnel and contractors. System Operations: Operate and maintain sanitary sewer, storm drain, water supply & distribution systems, and related facilities; the water systems include domestic/fire, recycled and non-potable ("Lake") water systems. Ensure compliance with Stanford's water rights and California State Water Resources Control Board regulations. o Execute operation & maintenance activities as directed by Energy Operations on the thermal energy water systems: low temperature hot water and chilled water. Operate and maintain all major system components such as reservoirs, pump stations, dams, diversion facilities, fish ladders, metering stations, pressure regulators, and SCADA systems. Preventive Maintenance and Inspections: Program and conduct all preventive maintenance, exercising, sampling, and flushing operations of all water systems. Routinely inspect all system components, including manholes, cleanouts, inlets, lift stations, and stormwater treatment components. Maintain an appropriate inventory of replacement equipment and parts. Emergency Response: o Respond to emergencies and system problems, prioritizing actions to mitigate issues. o Coordinate shutdowns for new connections and monitor system controls. o Oversee the operation of sewer cleaning equipment for training purposes. Planning and Coordination: Facilitate, schedule, and oversee all new connections to the water systems. Troubleshoot and manage SCADA problems and upgrades. Update design standards and system maps. Assist with construction inspection activities and review plans for new connections and system expansions. Budget and Resource Management: Collaborate with the director to prepare and manage the annual budget for the water operations team and system. Approve purchases and manage the inventory of equipment and supplies. Customer Service: Provide operational response to customer inquiries and complaints regarding water quality, pressure, taste, odor, leaks, and blockages. Coordinate with and notify customers in advance of needed water operational service interruptions. May perform other duties as needed. Qualifications Education and Experience: Associate or bachelor's degree in engineering or a related technical field preferred; or an equivalent combination of relevant technical education, training, and experience. Minimum of 10 years' experience in water systems operations, including at least 5 years in a supervisory or management role overseeing and leading technicians. Prior experience working within the guidelines of a Collective Bargaining Agreement. Proven track record of effectively leading water operations crews and managing service contracts. Demonstrated experience in the development and management of budgets and programs. Hands-on experience with underground piping systems construction required. Certificates & Licenses: California DODW Grade 3 Water Distribution Operator certification (D3) required. California DODW Grade 3 Water Treatment Operator certification (T3) highly desirable. AWWA Cross Connection Control certification required. AWWA Backflow Prevention Assembly Tester certification required, with demonstrated knowledge of assembly testing and maintenance. Technical Skills & Knowledge: Strong technical expertise across all system components outlined above. Familiarity with CAL/OSHA environmental and safety regulations, including the ability to conduct job site inspections to ensure compliance. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, Zoom, VPN, and SCADA systems. Ability to interpret planning specifications, working drawings, and related technical reports. Communication & Interpersonal Skills: Outstanding verbal and written communication skills in English. Exceptional interpersonal skills, with a calm and professional demeanor. Demonstrated ability to work collaboratively and communicate effectively across departments, agencies, contractors, and with service customers. Proven ability to deliver excellent customer service, especially when addressing customers affected by system problems or service interruptions. Responsive, assertive, and cooperative, with a commitment to maintaining high standards of professionalism and teamwork. Physical Requirements : Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds. Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds. Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds. Must be willing and able to wear personal protective equipment (e.g., hard hat, gloves, apron, safety shoes, safety glasses, and hearing protection) Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . WORKING CONDITIONS: Requires 24-hour response availability seven days per week for emergency situations through possible inclement weather to address water, sewer, or drainage system problems and emergencies. May be exposed to noise > 80dB TWA. May work at heights 4 - 10 ft. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $151,297 to $171,103 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location . click apply for full job details
Water Systems Operations Manager Land, Buildings and Real Estate, Stanford, California, United States Facilities Nov 17, 2025 Post Date 107746 Requisition #Welcome to Land, Buildings & Real Estate Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,180 acres, and pride ourselves on supporting the teaching and research of the university as "Caretakers of a LEGACY." Department Introduction: The Water Resources and Civil Infrastructure group manages and maintains Stanford's civil infrastructure: water, sewer and storm drainage systems, in conjunction with an extensive water efficiency and stewardship program, which focuses on sustainable water use by managing available resources to meet University needs and preserving ecological systems to maintain these vital resources for future generations. Job Purpose The Water Systems Operations Manager is a first-line supervisory position responsible for overseeing the water systems operation on Stanford University's campus. This role involves planning and directing the activities of the water operations team, which includes nine full-time bargaining unit technicians, as well as contracted crew personnel and contractors. The supervisor ensures the efficient operation and maintenance of the university's sanitary sewer, storm drain, and water distribution systems, while adhering to regulatory compliance and supporting sustainability initiatives. Essential Functions: Team Management: Lead, motivate, and mentor team members, in close collaboration with the lead technician, to ensure effective operational performance. Responsible for managing the recruiting process in alignment with the university policies and procedures. Oversee employee scheduling, work assignments, and daily communications for technicians and technical staff. Review and approve timecards, manage staff schedules, and process time-off requests. Support personnel development by providing regular feedback and guidance. Evaluate employee performance and conduct annual performance reviews. Oversee contracted crew personnel and contractors. System Operations: Operate and maintain sanitary sewer, storm drain, water supply & distribution systems, and related facilities; the water systems include domestic/fire, recycled and non-potable ("Lake") water systems. Ensure compliance with Stanford's water rights and California State Water Resources Control Board regulations. o Execute operation & maintenance activities as directed by Energy Operations on the thermal energy water systems: low temperature hot water and chilled water. Operate and maintain all major system components such as reservoirs, pump stations, dams, diversion facilities, fish ladders, metering stations, pressure regulators, and SCADA systems. Preventive Maintenance and Inspections: Program and conduct all preventive maintenance, exercising, sampling, and flushing operations of all water systems. Routinely inspect all system components, including manholes, cleanouts, inlets, lift stations, and stormwater treatment components. Maintain an appropriate inventory of replacement equipment and parts. Emergency Response: o Respond to emergencies and system problems, prioritizing actions to mitigate issues. o Coordinate shutdowns for new connections and monitor system controls. o Oversee the operation of sewer cleaning equipment for training purposes. Planning and Coordination: Facilitate, schedule, and oversee all new connections to the water systems. Troubleshoot and manage SCADA problems and upgrades. Update design standards and system maps. Assist with construction inspection activities and review plans for new connections and system expansions. Budget and Resource Management: Collaborate with the director to prepare and manage the annual budget for the water operations team and system. Approve purchases and manage the inventory of equipment and supplies. Customer Service: Provide operational response to customer inquiries and complaints regarding water quality, pressure, taste, odor, leaks, and blockages. Coordinate with and notify customers in advance of needed water operational service interruptions. May perform other duties as needed. Qualifications Education and Experience: Associate or bachelor's degree in engineering or a related technical field preferred; or an equivalent combination of relevant technical education, training, and experience. Minimum of 10 years' experience in water systems operations, including at least 5 years in a supervisory or management role overseeing and leading technicians. Prior experience working within the guidelines of a Collective Bargaining Agreement. Proven track record of effectively leading water operations crews and managing service contracts. Demonstrated experience in the development and management of budgets and programs. Hands-on experience with underground piping systems construction required. Certificates & Licenses: California DODW Grade 3 Water Distribution Operator certification (D3) required. California DODW Grade 3 Water Treatment Operator certification (T3) highly desirable. AWWA Cross Connection Control certification required. AWWA Backflow Prevention Assembly Tester certification required, with demonstrated knowledge of assembly testing and maintenance. Technical Skills & Knowledge: Strong technical expertise across all system components outlined above. Familiarity with CAL/OSHA environmental and safety regulations, including the ability to conduct job site inspections to ensure compliance. Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Adobe Acrobat, Zoom, VPN, and SCADA systems. Ability to interpret planning specifications, working drawings, and related technical reports. Communication & Interpersonal Skills: Outstanding verbal and written communication skills in English. Exceptional interpersonal skills, with a calm and professional demeanor. Demonstrated ability to work collaboratively and communicate effectively across departments, agencies, contractors, and with service customers. Proven ability to deliver excellent customer service, especially when addressing customers affected by system problems or service interruptions. Responsive, assertive, and cooperative, with a commitment to maintaining high standards of professionalism and teamwork. Physical Requirements : Frequently sitting, perform desk-based computer tasks, lift/carry/push/pull objects that weigh up to 10 pounds. Occasionally stand/walk, twist/bend/stoop/squat, grasp lightly/fine manipulation, use a telephone, lift/carry/push/pull objects that weigh up to 11-20 pounds. Rarely kneel/crawl, climb (ladders, scaffolds, or other), reach/work above shoulders, grasp forcefully, writing by hand, sort/file paperwork or parts, lift/carry/push/pull objects that weigh >40 pounds. Must be willing and able to wear personal protective equipment (e.g., hard hat, gloves, apron, safety shoes, safety glasses, and hearing protection) Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . WORKING CONDITIONS: Requires 24-hour response availability seven days per week for emergency situations through possible inclement weather to address water, sewer, or drainage system problems and emergencies. May be exposed to noise > 80dB TWA. May work at heights 4 - 10 ft. WORK STANDARDS: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, . The expected pay range for this position is $151,297 to $171,103 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location . click apply for full job details