Requirements: Sr. Database Administrator, Master's degree in Information Systems, Computer Science with 18 months of experience; Work on data migration from the enterprise legacy systems and Salesforce to Microsoft Dynamics CRM ensuring data quality and data validation; Generate ad-hoc metric analysis for the Sales Team to monitor performance across a range of performance; Extract data from multiple sources, transform it into standardized format, enhance it through Dun & Bradstreet databases and loaded it into Dynamic CRM to build pipelines, and BI reporting ; Collaborate with cross functional departments to ensure accurate pipeline and reliability of the CRM data; Manage operations data analysis requests, ensuring timely and delivery of insights to support decision making; Work on sales operations tableau visualization reports, identifying data discrepancies and providing recommendations to Analytics Team. Experience in Tableau, Microsoft Power BI, Power Query Microsoft Excel (Pivot Tables, VLOOKUP, Advanced Formulas), KPI Development, Data Visualization), CRM & ERP Systems: Salesforce, Microsoft Dynamics 365 CRM & ERP, TCR, Prelude. Skills- Tableau, Microsoft Power BI, Power Query Microsoft Excel (Pivot Tables, VLOOKUP, Advanced Formulas), KPI Development, Data Visualization), CRM & ERP Systems: Salesforce, Microsoft Dynamics 365 CRM & ERP, TCR, Prelude. Must be willing to travel and/or relocate to various worksites throughout the U.S., including Uniondale, NY 11556, and Corona, NM 88318. No telecommuting. Send resume to PSA Ventures LLC, 7541 Mentor Ave, STE A102-3, Mentor, OH 44060.
04/01/2026
Full time
Requirements: Sr. Database Administrator, Master's degree in Information Systems, Computer Science with 18 months of experience; Work on data migration from the enterprise legacy systems and Salesforce to Microsoft Dynamics CRM ensuring data quality and data validation; Generate ad-hoc metric analysis for the Sales Team to monitor performance across a range of performance; Extract data from multiple sources, transform it into standardized format, enhance it through Dun & Bradstreet databases and loaded it into Dynamic CRM to build pipelines, and BI reporting ; Collaborate with cross functional departments to ensure accurate pipeline and reliability of the CRM data; Manage operations data analysis requests, ensuring timely and delivery of insights to support decision making; Work on sales operations tableau visualization reports, identifying data discrepancies and providing recommendations to Analytics Team. Experience in Tableau, Microsoft Power BI, Power Query Microsoft Excel (Pivot Tables, VLOOKUP, Advanced Formulas), KPI Development, Data Visualization), CRM & ERP Systems: Salesforce, Microsoft Dynamics 365 CRM & ERP, TCR, Prelude. Skills- Tableau, Microsoft Power BI, Power Query Microsoft Excel (Pivot Tables, VLOOKUP, Advanced Formulas), KPI Development, Data Visualization), CRM & ERP Systems: Salesforce, Microsoft Dynamics 365 CRM & ERP, TCR, Prelude. Must be willing to travel and/or relocate to various worksites throughout the U.S., including Uniondale, NY 11556, and Corona, NM 88318. No telecommuting. Send resume to PSA Ventures LLC, 7541 Mentor Ave, STE A102-3, Mentor, OH 44060.
Upward Bound Program Coordinator Position Summary: The Rollins College Upward Bound Program is seeking a part-time Program Coordinator to work cooperatively with the Program Director and Assistant Director in performing administrative functions for the office along with some student programming and facilitation. Upward Bound is a year-round program for motivated students with academic potential who desire additional academic preparation, advisement, and encouragement to succeed in high school and later, in college. The Upward Bound Program works with low-income secondary school students who dare to dream of being the first in their families to earn a college degree. The Rollins College Upward Bound program is funded through a grant from the U.S. Department of Education. Currently the grant has been approved from September 1, 2022 to August 31, 2027. The continuation of this position is based on satisfactory performance as well as the continuation of available funding. Front Office/Administrative Management: Manage all administrative and customer service support for the Upward Bound Program. Manage the customer service experience for all Upward Bound visitors, including students, parents, teachers, tutors, faculty, administrators, and alumni. Collaborate with staff to update/edit office handouts and marketing materials. UB Student Engagement and Support: •Assist with managing students during Saturday Sessions and Upward Bound Activities. •This includes but is not limited to: • Transporting students via rental cars or Jump buses. • Planning workshops or supervising events. •Engaging in activities planned during summer which may result in outside supervision or participation. •Assist teachers in classrooms with students during summer component and Saturday Sessions. Database Management: • Assist with annual performance reports, maintenance of participant files, and continuous updating of CRM system. •Assist with tracking and compiling monthly/annual office usage statistics for reporting. Budget Support: • Track and maintain records of all program expenditures, request, and stipends. • Serve as a point of contact for vendors and other third-party service reps. • Assist with maintaining the Upward Bound Program's operating budget. •To learn more about the Upward Bound Program, please visit: . Minimum Qualifications: • High School Education. • Two years of job-related administrative experience. • Possess a valid driver's license, or ability to obtain an Florida driver's license within 30 days of accepting the job, and acceptable MVR are required. Preferred Qualifications: • Bachelors degree. • Experience working in the education field and/or TRIO. Knowledge, Skills & Abilities: • Ability to work effectively with diverse age groups from the community and within the College. • Ability to interact effectively and professionally with department constituents including staff, students, parents, teachers, faculty and vendors while establishing and maintaining positive working relationships. • Ability to develop, monitor and evaluate multiple, detailed office systems including budgets, tracking of student records, and office files. • Ability to supervise students and collaborate with others. • Knowledge and practice of organizational and time management skills. • Possess strong written and oral communication skills along with organizational and management skills. •Ability to understand, interpret, and analyze information to make sound judgments. •Ability to maintain and update files and records with a high degree of accuracy •Ability to be flexible in job responsibilities and capable of working with little supervision. •Must be a forward thinker who anticipates future challenges. •Knowledge, skill and proficiency in web development and use of computer software programs such as Microsoft Office, CMS, database programs, etc. Additional Position Details: This is a part-time, 12-month appointment scheduled to work 25-27 hours per week (1,300 hours per year). Campus-based, front-facing customer service position, working in an office environment with some hybrid opportunities. Scheduled hours per week will depend on operational needs. Flexible schedule (e.g., early morning, early evenings, or weekends) or overtime may be required to meet business needs during evenings or weekends. The Rollins College Upward Bound program is funded through a grant from the U.S. Department of Education. Currently the grant has been approved through what date August 31, 2027. The continuation of your position is based on satisfactory performance as well as the continuation of available funding. Instructions to Applicants: To apply, please submit an application and upload the following materials: • Resume • Cover Letter (optional) Benefits & Perks: • Paid Time Off (vacation, sick and personal time), paid Holidays and paid College Closure Days! • Eligible for Vision Insurance (within 30 days of hire) •100% Employer-Paid Short & Long Term Disability Insurance •Domestic Partner Benefits • 11.5% Employer Retirement Contributions •Discounted On-Campus Dining Meal Plans •FREE On-Campus Parking •FREE Access to Campus Amenities (gyms, pools, library, sporting events and more) •Pet Insurance • 100% Employer-Funded Employee Assistance Program •Additional Perks: Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more) FREE E-Training Courses & Professional Development Opportunities IT Software & Laptop Discounts (Apple, Lenovo, and more) College Bookstore Discounts Annual Service Awards & Recognition Programs Plus More! Rollins offers a competitive hourly rate, along with our generous part-time benefits package. Click here to review our part-time benefits package. Our Service Excellence Philosophy: At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience. Click here to learn more about our commitment to Service Excellence at Rollins College! Equal Employment Opportunity: Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to . Employment Eligibility: All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the required fee accompanying new H-1B visa petitions. FLSA Status: Non-Exempt Service Months:12 If interested, please apply: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-895ea82293b0f24c8fc9fbf421b9523c
01/16/2026
Full time
Upward Bound Program Coordinator Position Summary: The Rollins College Upward Bound Program is seeking a part-time Program Coordinator to work cooperatively with the Program Director and Assistant Director in performing administrative functions for the office along with some student programming and facilitation. Upward Bound is a year-round program for motivated students with academic potential who desire additional academic preparation, advisement, and encouragement to succeed in high school and later, in college. The Upward Bound Program works with low-income secondary school students who dare to dream of being the first in their families to earn a college degree. The Rollins College Upward Bound program is funded through a grant from the U.S. Department of Education. Currently the grant has been approved from September 1, 2022 to August 31, 2027. The continuation of this position is based on satisfactory performance as well as the continuation of available funding. Front Office/Administrative Management: Manage all administrative and customer service support for the Upward Bound Program. Manage the customer service experience for all Upward Bound visitors, including students, parents, teachers, tutors, faculty, administrators, and alumni. Collaborate with staff to update/edit office handouts and marketing materials. UB Student Engagement and Support: •Assist with managing students during Saturday Sessions and Upward Bound Activities. •This includes but is not limited to: • Transporting students via rental cars or Jump buses. • Planning workshops or supervising events. •Engaging in activities planned during summer which may result in outside supervision or participation. •Assist teachers in classrooms with students during summer component and Saturday Sessions. Database Management: • Assist with annual performance reports, maintenance of participant files, and continuous updating of CRM system. •Assist with tracking and compiling monthly/annual office usage statistics for reporting. Budget Support: • Track and maintain records of all program expenditures, request, and stipends. • Serve as a point of contact for vendors and other third-party service reps. • Assist with maintaining the Upward Bound Program's operating budget. •To learn more about the Upward Bound Program, please visit: . Minimum Qualifications: • High School Education. • Two years of job-related administrative experience. • Possess a valid driver's license, or ability to obtain an Florida driver's license within 30 days of accepting the job, and acceptable MVR are required. Preferred Qualifications: • Bachelors degree. • Experience working in the education field and/or TRIO. Knowledge, Skills & Abilities: • Ability to work effectively with diverse age groups from the community and within the College. • Ability to interact effectively and professionally with department constituents including staff, students, parents, teachers, faculty and vendors while establishing and maintaining positive working relationships. • Ability to develop, monitor and evaluate multiple, detailed office systems including budgets, tracking of student records, and office files. • Ability to supervise students and collaborate with others. • Knowledge and practice of organizational and time management skills. • Possess strong written and oral communication skills along with organizational and management skills. •Ability to understand, interpret, and analyze information to make sound judgments. •Ability to maintain and update files and records with a high degree of accuracy •Ability to be flexible in job responsibilities and capable of working with little supervision. •Must be a forward thinker who anticipates future challenges. •Knowledge, skill and proficiency in web development and use of computer software programs such as Microsoft Office, CMS, database programs, etc. Additional Position Details: This is a part-time, 12-month appointment scheduled to work 25-27 hours per week (1,300 hours per year). Campus-based, front-facing customer service position, working in an office environment with some hybrid opportunities. Scheduled hours per week will depend on operational needs. Flexible schedule (e.g., early morning, early evenings, or weekends) or overtime may be required to meet business needs during evenings or weekends. The Rollins College Upward Bound program is funded through a grant from the U.S. Department of Education. Currently the grant has been approved through what date August 31, 2027. The continuation of your position is based on satisfactory performance as well as the continuation of available funding. Instructions to Applicants: To apply, please submit an application and upload the following materials: • Resume • Cover Letter (optional) Benefits & Perks: • Paid Time Off (vacation, sick and personal time), paid Holidays and paid College Closure Days! • Eligible for Vision Insurance (within 30 days of hire) •100% Employer-Paid Short & Long Term Disability Insurance •Domestic Partner Benefits • 11.5% Employer Retirement Contributions •Discounted On-Campus Dining Meal Plans •FREE On-Campus Parking •FREE Access to Campus Amenities (gyms, pools, library, sporting events and more) •Pet Insurance • 100% Employer-Funded Employee Assistance Program •Additional Perks: Rollins College is conveniently located on multiple Lynx Bus Routes (Winter Park/Rosemont-9 & Winter Park/Springs Village-23) and within walking distance from the Winter Park SunRail Station Local & National Discount Programs, including Winter Park Locations (i.e. shops, restaurants, gift cards, and more) FREE E-Training Courses & Professional Development Opportunities IT Software & Laptop Discounts (Apple, Lenovo, and more) College Bookstore Discounts Annual Service Awards & Recognition Programs Plus More! Rollins offers a competitive hourly rate, along with our generous part-time benefits package. Click here to review our part-time benefits package. Our Service Excellence Philosophy: At Rollins, we strive to be responsive, respectful, collaborative, competent, and inclusive in all that we do. Whether serving prospective or current students, alumni, local residents, or our fellow faculty and staff colleagues, these standards define the Rollins service experience. Click here to learn more about our commitment to Service Excellence at Rollins College! Equal Employment Opportunity: Rollins College is an equal opportunity institution. Rollins does not discriminate on the basis of sex, disability, race, age, religion, color, national or ethnic origin, ancestry, marital status, veteran status, sexual orientation, gender identity, gender expression, genetic information, physical characteristics, or any other category protected by College policy or federal, state, or local law for employment and in our educational programs and activities. To learn more about our commitments, visit click here. Any applicant who requires reasonable accommodations for any part of the application or hiring process may contact us by phone or in writing to . Employment Eligibility: All new employees must be eligible and show employment eligibility verification by the first date of employment at Rollins College, as legally required (e.g., Form I-9). Rollins College will require proof of authorization to work in the United States. Further, based on the September 19, 2025, Presidential Proclamation and accompanying guidance from the USCIS and Department of State, the College may not be able to offer H-1B sponsorship. Particularly the College is not able to pay the required fee accompanying new H-1B visa petitions. FLSA Status: Non-Exempt Service Months:12 If interested, please apply: Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-895ea82293b0f24c8fc9fbf421b9523c
POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability : Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)
01/14/2026
Full time
POSITION SUMMARY: Reporting to the Director of Enrollment and Student CRM Systems, the Systems Administration and User Support Specialist play a key role in advancing the effective use and ongoing evolution of the University's Technolutions Slate CRM platform across multiple databases. The specialist serves as both a frontline resource and a subject matter expert for Slate users across campus, guiding adoption through training, documentation, and collaborative problem-solving. In addition to supporting end users, the specialist develops and maintains core CRM functionality (including forms, events, and communication tools), contributes to the design and enhancement of data structures, workflows, applications, portals, integrations, and related components, and ensures data integrity through auditing and resolution efforts. The specialist also partners on cross-functional projects to optimize CRM capabilities for institutional goals, manages testing and quality assurance processes, and oversees team and project productivity practices to support effective collaboration and alignment across university priorities. JOB DUTIES/RESPONSIBILITIES: System Configuration, Development, and Customization (40%) Develop communication campaigns, forms, and events/templates in support of core processes and workflows for units across campus. Support and monitor constituency usage of communication, form, and event tools. Customize the CRM configuration in Slate to meet the unique needs of different offices/departments. Assist in development of Slate data structures, workflows, applications, automations, portals, and related infrastructure to support operational requirements and streamline processes for offices across campus. Build and configure application and form processes in Slate (including infrastructure for supporting materials, recommendations/references, checklists, and other processing needs). Build complex, multi-stage workflows to streamline and automate business processes; assist in implementation of appropriate permission settings and access controls, ensuring data security and maintaining compliance. Create and maintain portals for student, staff, and faculty end users, providing secure and personalized access to relevant information, forms, and applications. Stay up to date with industry best practices and technological advancements, exploring opportunities to leverage new features and functionalities of the Slate system. User Training and Support (30%) Create and maintain comprehensive documentation of system configurations, workflows, and user guides to facilitate knowledge sharing and support users. Develop and deliver training programs and materials to educate users on optimized system usage, new features, and best practices. Develop and implement innovative solutions for managing, maintaining, and sharing documentation, training, and instruction materials; conceptualize, design, and/or develop tools and applications to provide robust and user-friendly support resources. Troubleshoot and diagnose user-reported problems, identify and implement solutions, and triage problems to other ESCRMS process owners or Technolutions support as necessary; guide power users in understanding and troubleshooting problems independently. Develop and manage user assistance processes and tools, ensuring rapid and optimal resolution of requests for assistance while optimizing ESCRMS team bandwidth; manage productivity tools (e.g. Airtable, Slack) for use by Slate constituents across campus. Serve as a subject matter expert in Slate administration; develop, train, and guide Slate users across campus; support individual offices in their day-to-day adoption of Slate functionality. System Administration and Maintenance (20%) Develop tools and practices for auditing data in Slate to maintain data integrity. Develop tools for monitoring user adherence to system requirements and best practices, and for automating alert and mitigation notifications. Investigate and resolve system issues, including errors for imports/exports and integrations between systems, and data discrepancies. Assist Slate users with matching and duplication issues in data imports. Assist in design and implementation of system integrations, developing import/export processes in Slate and ensuring seamless and secure data flow between Slate and other applications. ESCRMS Team Management and Process/Tool Development (10%) Continuously evaluate existing team processes and identify areas for improvement. Develop and implement innovative solutions to enhance team productivity and efficiency; manage team productivity tools and practices (e.g. Airtable, Slack). Conceptualize, design, and build tools and applications to support the team's operations; utilize technical skills to create solutions that optimize team performance and decision-making processes; stay up to date with technological advancements and suggest relevant tools to enhance team collaboration. Prepare requests for operating budget; reconcile expenditures, process financial transactions and audit monthly budget reports. CONTACTS: Frequent interaction with Slate users, program managers, and stakeholders across campus. Occasional collaboration with Enterprise Applications (IS), campus data stewards, VP for Enrollment Management, VP for Planning and Policy, University Communications, and Technolutions staff. Occasional contact with vendors providing consulting or development services. WORKING CONDITIONS/PHYSICAL EFFORT: Majority of work is completed at two-monitor workstation and requires one to work from computer full-time. Remote work may be considered. QUALIFICATIONS: Knowledge, skills & ability : Advanced knowledge of relational database (CRM) configuration and management. Strong analytical, research, critical thinking, and creative problem-solving skills, including the ability to identify, analyze, and resolve complex problems. Strong attention to detail and demonstrated ability to audit data, map processes, and organize/synthesize information from disparate sources. Demonstrated ability to balance multiple projects and tasks and to adapt in a fast-paced, ever-changing environment. Demonstrated ability to learn new systems, procedures, and processes quickly and independently. Excellent interpersonal and communication skills, and the ability to build and maintain strong relationships with Slate users and teams across campus. Demonstrated ability to create system/process documentation, develop training materials/plans, and train users. Proficiency in Microsoft suite of products. Knowledge of student information systems (SIS) preferred. Thorough understanding of FERPA and compliance; demonstrated ability to handle highly confidential information. EDUCATION & EXPERIENCE: Bachelor's degree required. Prior higher education experience preferred. 3-5 years of experience working in CRM/relational database systems required. Experience in reporting, UX/UI design, and/or web development preferred. WORK HOURS: Full-time; Exempt Monday-Friday 8:30AM-5:00pm PAY STRUCTURE: Pay Grade 6 (Hiring range $47,154 to $62,483 annually)
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details
01/14/2026
Full time
Job no: 551744 Work type: Staff Location: San José Categories: Unit 9 - CSUEU - Technical Support Services, Probationary, Fundraising & Alumni Relations, Full Time Job Summary Reporting to the Director of Advancement Research and Prospect Management, the Prospect Management Analyst provides functional expertise to support the design, development, and implementation of analytics-based fundraising solutions and services to support the attainment of philanthropic goals for SJSU's University Advancement division. The Prospect Management Analyst supports fundraising efforts by providing and analyzing prospect data to optimize fundraising strategies. This position works with fundraisers and senior leaders to identify and evaluate potential donors, ensuring data integrity and providing insights for effective donor cultivation and solicitation. Key responsibilities include prospect identification and assignments, portfolio review, data analysis, report and dashboard generation, and the implementation of prospect management policies and procedures including pipeline moves management. Key Responsibilities Manage the prospect pipeline and moves management process to ensure timely and effective advancement of prospects. Drive portfolio optimization and provide prospect assignment recommendations. Conduct regular portfolio reviews with gift officers; offer data-driven insights and guidance and track cultivation strategies. Deliver training to gift officers on best practices for portfolio management. Qualify prospects based on capacity, inclination, and likelihood to give. Use data mining and predictive modeling to inform donor engagement strategies. Analyze fundraiser metrics to track performance and progress toward fundraising goals. Proactively identify prospects using wealth screening and relationship mapping tools. Generate and help design standard and custom reports for distribution to development officers and staff. Run data reports as requested by the Director of Advancement Research and Prospect Management for development officers and staff. Maintain the integrity and quality of the CRM database and conduct regular data cleaning to ensure that donor and prospect information is current. Serve as the primary liaison to the University Advancement database administrator for projects related to the CRM system as well as the creation of fundraising reports and dashboards. Assist in training end users on CRM systems; develop and maintain accompanying training documentation. Provide strategic development consultation and high-level support to leadership on fundraising activities. Contribute to the formulation of policies related to advancement research, prospect management, and related infrastructure support activities. Knowledge, Skills & Abilities Proficiency at supporting and participating in advancement research, prospect management, advancement services, fundraising operations or related fields Demonstrated ability to perform complex analysis and synthesize data from a wide variety of sources and present the resulting information in a clear, concise summary Knowledge of datamining techniques used to generate prospect lists Excellent organizational skills, with the ability to juggle multiple projects with high efficiency and with overlapping deadlines; ability to find solutions and make sound decisions in high-pressure situations Demonstrated proficiency in relational database management/CRM systems use such as Raiser's Edge NXT and electronic resources such as Target Analytics' ResearchPoint and WealthPoint, Lexis Nexis for Development Professionals, iWave's PRO (Prospect Research Online), and other free and fee-based sources to locate and compile business and biographic information Ability to recall, recognize and communicate interrelated information pertaining to university benefactors and prospects Competent computer skills including Google Workspace, Microsoft Power BI, Excel, and PowerPoint and generative AI Knowledge of current terminology, resources, and trends in philanthropy and higher education, including philosophical and practical bases of institutional advancement research methods Ability to communicate with constituents in a professional and respectful manner, building teamwork and collaboration to achieve goals Thorough knowledge of database methods, procedures and practices; English grammar, business writing, punctuation and spelling Required Qualifications A bachelor's degree and/or equivalent training Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs Preferred Qualifications Advanced degree Experience in higher education Blackbaud's Raiser's Edge NXT or similar donor database experience At least two years of experience analyzing and interpreting data for development and fundraising Experience in advancement, including prospect research and identification Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Salary: $6,667/month CSU Salary Range: $5,537/month - $10,014/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: September 23,2025 through October 6, 2025. This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at and questions may be sent to . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at or by email at . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years . click apply for full job details
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
01/14/2026
Full time
Posting Number: S14506P Working Title: Web Operations Specialist Department: DAR-Information Technology About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The Application Support Group within the Office of Advancement IT specializes in application development and support for the Division of Development and Alumni Relations. The unit's objective is to create, customize, modify, and support applications and reports that enhance the division's ability to achieve its fundraising goals as well as to improve other processes that affect the organization. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 8:00am-5:00pm; Willing and able to work evenings and weekends, as necessary. Advertised Salary: $57,200+ commensurate with qualifications and experience Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Special Instructions to Applicants: This position is open until filled with priority given to applications submitted by January 2, 2026. This position is structured as a permanent position within the Division of Development & Alumni Relations. We are unable to sponsor a work visa for this position. Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Application Analyst I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: At least one year of experience in creation and maintenance of websites and/or web applications Experience working with a Content Management System, such as WordPress, and donation plugins like GiveWP and a hosting provider like Pantheon Exposure to MVC framework, such as Laravel Position Summary: Reporting to the Associate Director of Application Development, this position is responsible for developing, implementing, testing, documenting, and supporting a variety of new and existing Development & Alumni Relations (DAR) web solutions supported by the Advancement IT department. Examples of solutions created or managed could include, but are not limited to, online donation pages, event registration pages, custom web applications, click to configure solutions, and content management system support. Tasks could include planning, implementation, testing, documentation, and help-desk support. This position must work closely with other DAR staff, as well as staff from across campus. Knowledge, Skills, Abilities and/or Competencies: HTML, JavaScript, CSS, XML Experience working with a Content Management System, such as WordPress Experience with web programming languages such as PHP Experience working with a database such as MySQL or MS SQL Experience with GitLab or similar version control system Ability to interact verbally and in writing with both technical and non-technical audiences Additional Division Expectations: Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment. Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation. Physical Demands: Work in a standard office environment Sit and work at a computer workstation for an extended amount of time Work using electronic mail, telephone, face-to-face discussions, paper form correspondence Communicate effectively in writing, speaking, and listening Organize and establish priorities; Remember detail; multi-task Lift and/or move up to 20 pounds Walk, stand, stoop, lift, kneel, climb Travel in and out of state Infrequently work nights and weekends if needed Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Create and/or modify websites utilizing technologies, such as HTML, CSS, JavaScript/jQuery, Content Management Systems, PHP, MySQL, and other similar technologies in a manner that adheres to UGA and Development & Alumni Relations (DAR) policies. Collaborate with site administrators and user groups to develop, test, and deploy CMS configurations to meet functional and security requirements. Lead efforts to ensure CMS plugins on DAR sites remain updated, identify any that are no longer being supported and need to be replaced or removed, and offering input into what opportunities are for replacements. Perform these updates using hosting provider tools, as necessary. Percentage of time: 40 Duties/Responsibilities: Promote UGA's fundraising efforts through fluent use of, and work within, the division's fundraising system (currently Blackbaud CRM and BBIS). Examples of this type of work include the creation/maintenance of online donation forms and event registration pages, or delegation of such tasks. Percentage of time: 40 Duties/Responsibilities: Interact with clients and/or stakeholders to troubleshoot problems with existing applications supported by the unit and assist in training clients and/or stakeholders in use of developed products. Percentage of time: 10 Duties/Responsibilities: . click apply for full job details
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details
01/14/2026
Full time
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details