Local Government Federal Credit Union
Raleigh, North Carolina
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Customer Relationship Management and Enterprise Content (CRM/ECM) Manager is responsible for leading and optimizing Civic's CRM and ECM platforms and services. This role will be responsible for leading a team of CRM/ECM administrators and developers while ensuring successful integration of these platforms with other systems and business processes. This role will work across Salesforce platforms, internal content management platforms, data warehouses and MuleSoft while collaborating to align solutions with business objectives and governance standards. The CRM/ECM Manager will be pivotal in designing, developing and implementing high-quality, scalable solutions that meet business needs and support the credit union's strategic objectives. NORMAL DAY-TO-DAY WORK Translate business requirements into well-architected solutions that best leverage Salesforce and Content Management platforms and products. Evaluate user needs, product requirements documentation and system plans. Participate in technical design sessions; develop technical solution documentation aligned with the business objectives. Apply best practices and technical/business experience to solutions, including design trade-offs and communication of design decisions. Develop solutions and interfaces as required to meet business requirements. Develop, test, and document custom development, integrations, and data migration elements for implementations and ongoing platform operations. Collaborate with cross-departmental stakeholders to design and optimize business processes and integrate business processes across systems. Leverage platform capabilities to optimize business processes and process design with a bias towards automation. Design and develop enterprise systems as part of the software product lifecycle. Proactively identify risks and develop mitigation plans. Support platform road mapping, integrations, and adoption strategies to support organizational growth and digital transformation. Manage high-level vendor relationships and ensure vendors deliver solutions that meet strategic objectives, performance standards, and compliance requirements. Lead, mentor, and develop a team of CRM/ECM administrators and development professionals, fostering professional growth and a collaborative, high-performance environment. Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility, communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. Minimum of 4 - 6 years of experience in CRM, Content Management Business Analysis, or related technology roles, and a minimum of 1-3 years of management or leadership experience. Proven ability to manage and administer complex digital platforms, including online banking systems and CRM solutions. Experience developing and executing digital strategies that drive member or customer engagement and operational efficiency. Strong vendor and stakeholder management skills, including contract negotiation and performance management. Excellent communication and presentation skills, with the ability to influence executive stakeholders and bridge technical and non-technical discussions. Proficiency in data analysis and reporting to inform digital decision-making. Deep understanding of SDLC, Agile methodologies, and digital security standards. Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Bachelor's degree in Business, Information Technology, Digital Operations, or related field Experience working in the financial industry or at a financial institution. Experience managing Salesforce, Nautilus or comparable CRM/ECM systems. Familiarity with digital analytics tools such as Tableau, Power BI, or Salesforce analytics. Demonstrated ability to lead digital transformation initiatives. Strong facilitation and strategic planning skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI298b1add5-
04/01/2026
Full time
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Customer Relationship Management and Enterprise Content (CRM/ECM) Manager is responsible for leading and optimizing Civic's CRM and ECM platforms and services. This role will be responsible for leading a team of CRM/ECM administrators and developers while ensuring successful integration of these platforms with other systems and business processes. This role will work across Salesforce platforms, internal content management platforms, data warehouses and MuleSoft while collaborating to align solutions with business objectives and governance standards. The CRM/ECM Manager will be pivotal in designing, developing and implementing high-quality, scalable solutions that meet business needs and support the credit union's strategic objectives. NORMAL DAY-TO-DAY WORK Translate business requirements into well-architected solutions that best leverage Salesforce and Content Management platforms and products. Evaluate user needs, product requirements documentation and system plans. Participate in technical design sessions; develop technical solution documentation aligned with the business objectives. Apply best practices and technical/business experience to solutions, including design trade-offs and communication of design decisions. Develop solutions and interfaces as required to meet business requirements. Develop, test, and document custom development, integrations, and data migration elements for implementations and ongoing platform operations. Collaborate with cross-departmental stakeholders to design and optimize business processes and integrate business processes across systems. Leverage platform capabilities to optimize business processes and process design with a bias towards automation. Design and develop enterprise systems as part of the software product lifecycle. Proactively identify risks and develop mitigation plans. Support platform road mapping, integrations, and adoption strategies to support organizational growth and digital transformation. Manage high-level vendor relationships and ensure vendors deliver solutions that meet strategic objectives, performance standards, and compliance requirements. Lead, mentor, and develop a team of CRM/ECM administrators and development professionals, fostering professional growth and a collaborative, high-performance environment. Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility, communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. Minimum of 4 - 6 years of experience in CRM, Content Management Business Analysis, or related technology roles, and a minimum of 1-3 years of management or leadership experience. Proven ability to manage and administer complex digital platforms, including online banking systems and CRM solutions. Experience developing and executing digital strategies that drive member or customer engagement and operational efficiency. Strong vendor and stakeholder management skills, including contract negotiation and performance management. Excellent communication and presentation skills, with the ability to influence executive stakeholders and bridge technical and non-technical discussions. Proficiency in data analysis and reporting to inform digital decision-making. Deep understanding of SDLC, Agile methodologies, and digital security standards. Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Bachelor's degree in Business, Information Technology, Digital Operations, or related field Experience working in the financial industry or at a financial institution. Experience managing Salesforce, Nautilus or comparable CRM/ECM systems. Familiarity with digital analytics tools such as Tableau, Power BI, or Salesforce analytics. Demonstrated ability to lead digital transformation initiatives. Strong facilitation and strategic planning skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI298b1add5-
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you. We are seeking a seasoned Salesforce System Architect with deep expertise in Consumer Goods Cloud, Retail Execution, and Commerce Cloud. The ideal candidate will bridge the gap between business strategy and technical execution, designing and supporting robust, scalable, and integrated solutions. This position will be responsible for the architectural integrity of our Salesforce ecosystem, ensuring seamless data flow between Salesforce, our Data Lake, and our ERP (NetSuite). Key Responsibilities Provide overall architecture and solution design for Salesforce implementations across multiple projects or large, complex initiatives Define and manage end-to-end technical architecture for Salesforce Consumer Goods Cloud, including data modeling and key capabilities such as Retail Execution, Visit Management, Trade Promotion Management (TPM), and Assortment and Pricing Architect and oversee integrations between Salesforce and external systems, including ERP, Data Lake, and third-party data providers, using APIs, MuleSoft, or other middleware Establish integration patterns that support reliability, scalability, monitoring, and operational support Design high-performance, offline-first mobile solutions for field sales teams to support visit planning, inventory visibility, and order capture Ensure mobile architecture aligns with performance expectations, synchronization requirements, and usability for frontline adoption Establish data management standards to support large data volumes (LDV), ensuring data quality, integrity, security, and regulatory compliance, including GDPR and SOX where applicable Lead technical design reviews and enforce engineering and configuration standards for Apex, Lightning Web Components (LWC), and declarative automation Collaborate with cross-functional business and technology partners to define implementation approaches aligned to business outcomes and platform standards Provide recommendations on how to leverage Salesforce product releases and capabilities, including Einstein AI and Agentforce, to improve retail execution outcomes Guide delivery teams through the full software development lifecycle (SDLC), from discovery and requirements through design, build, testing, deployment, and hypercare Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 7+ years of Salesforce platform experience, including three to five years in a Solution Architect or Architect role Experience in CPG or Manufacturing environments supporting field sales and retail execution operating models Demonstrated experience designing and implementing Salesforce Consumer Goods Cloud solutions Strong knowledge of Retail Execution, Trade Promotion Management (TPM), and field sales processes Expertise in Salesforce integration patterns and technologies, including REST and SOAP APIs, middleware integration, and data migration approaches Deep understanding of the Salesforce security model, including roles, hierarchies, sharing rules, and access governance Travel: Up to 20% Preferred Qualifications Salesforce Certified System Architect or Salesforce Certified Technical Architect Relevant Salesforce cloud certifications, including Sales Cloud and Consumer Goods Cloud Experience using MuleSoft for enterprise integrations Knowledge of CRM Analytics (Tableau CRM) for retail insights and performance reporting Hands-on experience with CI/CD and release automation tools such as Copado or Gearset What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information Email: All official emails will come from address Website: Verify job listings and contact details on Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
04/01/2026
Full time
For the past 162 years, Swisher has been an industry leader known for its iconic products and commitment to high quality standards. With a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. We have a passion for people and helping them build rewarding careers. If you're ready to create excitement and drive what's next in the industry, we'd love to hear from you. We are seeking a seasoned Salesforce System Architect with deep expertise in Consumer Goods Cloud, Retail Execution, and Commerce Cloud. The ideal candidate will bridge the gap between business strategy and technical execution, designing and supporting robust, scalable, and integrated solutions. This position will be responsible for the architectural integrity of our Salesforce ecosystem, ensuring seamless data flow between Salesforce, our Data Lake, and our ERP (NetSuite). Key Responsibilities Provide overall architecture and solution design for Salesforce implementations across multiple projects or large, complex initiatives Define and manage end-to-end technical architecture for Salesforce Consumer Goods Cloud, including data modeling and key capabilities such as Retail Execution, Visit Management, Trade Promotion Management (TPM), and Assortment and Pricing Architect and oversee integrations between Salesforce and external systems, including ERP, Data Lake, and third-party data providers, using APIs, MuleSoft, or other middleware Establish integration patterns that support reliability, scalability, monitoring, and operational support Design high-performance, offline-first mobile solutions for field sales teams to support visit planning, inventory visibility, and order capture Ensure mobile architecture aligns with performance expectations, synchronization requirements, and usability for frontline adoption Establish data management standards to support large data volumes (LDV), ensuring data quality, integrity, security, and regulatory compliance, including GDPR and SOX where applicable Lead technical design reviews and enforce engineering and configuration standards for Apex, Lightning Web Components (LWC), and declarative automation Collaborate with cross-functional business and technology partners to define implementation approaches aligned to business outcomes and platform standards Provide recommendations on how to leverage Salesforce product releases and capabilities, including Einstein AI and Agentforce, to improve retail execution outcomes Guide delivery teams through the full software development lifecycle (SDLC), from discovery and requirements through design, build, testing, deployment, and hypercare Qualifications Bachelor's degree in Computer Science, Information Systems, or a related field 7+ years of Salesforce platform experience, including three to five years in a Solution Architect or Architect role Experience in CPG or Manufacturing environments supporting field sales and retail execution operating models Demonstrated experience designing and implementing Salesforce Consumer Goods Cloud solutions Strong knowledge of Retail Execution, Trade Promotion Management (TPM), and field sales processes Expertise in Salesforce integration patterns and technologies, including REST and SOAP APIs, middleware integration, and data migration approaches Deep understanding of the Salesforce security model, including roles, hierarchies, sharing rules, and access governance Travel: Up to 20% Preferred Qualifications Salesforce Certified System Architect or Salesforce Certified Technical Architect Relevant Salesforce cloud certifications, including Sales Cloud and Consumer Goods Cloud Experience using MuleSoft for enterprise integrations Knowledge of CRM Analytics (Tableau CRM) for retail insights and performance reporting Hands-on experience with CI/CD and release automation tools such as Copado or Gearset What We Offer Base salary and bonus program Medical, dental, vision, life insurance effective on date of hire Generous 401(k) Plan Defined Contribution Plan Paid vacation and paid holidays Tuition reimbursement Official Contact Information Email: All official emails will come from address Website: Verify job listings and contact details on Important: We will never contact you via Teams, Zoom, or Google Meets. If you qualify for an interview the proper meeting method will be shared with you beforehand. Confidential information should only be shared through secure methods outside of email.
About the role As a Boomi Integration Architect, you will make an impact by architecting and governing scalable, secure, and resilient enterprise integration solutions across complex, multi-system environments. You will be a valued member of the Integration Architecture team and work collaboratively with clients, business stakeholders, and delivery teams to define integration strategy, guide technical execution, and ensure successful program delivery. In this role, you will: Lead end-to-end integration architecture using Dell Boomi AtomSphere, defining standards, patterns, and best practices. Partner with clients and business stakeholders to gather requirements, perform design thinking, and translate needs into integration roadmaps. Serve as the single point of contact for integration delivery, providing technical leadership and architectural oversight. Guide and support development teams through design reviews, code reviews, and complex technical decision-making. Manage and mentor a team of 4-5 integration developers while supporting platform operations and performance reviews. Work model: Hybrid from client office in Austin, TX or a Cognizant Texas based office What you need to have to be considered 7+ years of enterprise integration experience with at least 4 years as a hands-on Boomi development or architecture. Deep expertise in Dell Boomi AtomSphere including Atoms, Molecules, Clouds, connectors, process design, maps, profiles, and environment management. Strong command of integration design patterns including API-led, event-driven, pub/sub, hub-and-spoke, orchestration, and choreography. Extensive experience integrating enterprise platforms such as Salesforce, SAP, Workday, NetSuite, ServiceNow, or Microsoft Dynamics. Boomi Architect Certification or Boomi Professional Developer Certification. These will help you stand out Experience with API management platforms beyond Boomi such as MuleSoft, Apigee, or AWS API Gateway. Hands-on experience with Boomi Master Data Hub (MDH) and data governance frameworks. Strong knowledge of cloud platforms (AWS, Azure, or GCP) including networking and hybrid connectivity. Experience designing CI/CD pipelines for integration platforms using Jenkins, Azure DevOps, and Git. Exposure to event streaming technologies such as Kafka, AWS EventBridge, or Azure Service Bus. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and innovative ideas to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future Salary and Other Compensation The annual salary for this position is between $83,250 - $112,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Medical, Dental, Vision, and Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term and Short-term Disability Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. CogWW901
03/27/2026
Full time
About the role As a Boomi Integration Architect, you will make an impact by architecting and governing scalable, secure, and resilient enterprise integration solutions across complex, multi-system environments. You will be a valued member of the Integration Architecture team and work collaboratively with clients, business stakeholders, and delivery teams to define integration strategy, guide technical execution, and ensure successful program delivery. In this role, you will: Lead end-to-end integration architecture using Dell Boomi AtomSphere, defining standards, patterns, and best practices. Partner with clients and business stakeholders to gather requirements, perform design thinking, and translate needs into integration roadmaps. Serve as the single point of contact for integration delivery, providing technical leadership and architectural oversight. Guide and support development teams through design reviews, code reviews, and complex technical decision-making. Manage and mentor a team of 4-5 integration developers while supporting platform operations and performance reviews. Work model: Hybrid from client office in Austin, TX or a Cognizant Texas based office What you need to have to be considered 7+ years of enterprise integration experience with at least 4 years as a hands-on Boomi development or architecture. Deep expertise in Dell Boomi AtomSphere including Atoms, Molecules, Clouds, connectors, process design, maps, profiles, and environment management. Strong command of integration design patterns including API-led, event-driven, pub/sub, hub-and-spoke, orchestration, and choreography. Extensive experience integrating enterprise platforms such as Salesforce, SAP, Workday, NetSuite, ServiceNow, or Microsoft Dynamics. Boomi Architect Certification or Boomi Professional Developer Certification. These will help you stand out Experience with API management platforms beyond Boomi such as MuleSoft, Apigee, or AWS API Gateway. Hands-on experience with Boomi Master Data Hub (MDH) and data governance frameworks. Strong knowledge of cloud platforms (AWS, Azure, or GCP) including networking and hybrid connectivity. Experience designing CI/CD pipelines for integration platforms using Jenkins, Azure DevOps, and Git. Exposure to event streaming technologies such as Kafka, AWS EventBridge, or Azure Service Bus. We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and innovative ideas to this role. Please note, this role is not able to offer visa transfer or sponsorship now or in the future Salary and Other Compensation The annual salary for this position is between $83,250 - $112,500 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans. Benefits Medical, Dental, Vision, and Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term and Short-term Disability Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. CogWW901
Job Title: MuleSoft Technical Lead Experience Required: 12+ Years Location: Alpharetta, GA Duration: Contract Mandatory Skills MuleSoft GitHub Mule API Healthcare Delivery Process Veeva / Veeva Vault Java Role Overview We are seeking an experienced MuleSoft Technical Lead with 12+ years of IT experience and a strong background in enterprise integration projects. The ideal candidate will have expertise in MuleSoft Anypoint Platform, API-led connectivity, and integration with Veeva Vault systems. This role requires close collaboration with healthcare stakeholders to deliver scalable, secure, and high-performance integration solutions. Key Responsibilities Design, architect, and implement MuleSoft integration solutions, focusing on Veeva Vault connectivity. Lead development of APIs and integration services using MuleSoft Anypoint Platform. Collaborate with Veeva platform teams and business stakeholders to gather and validate integration requirements. Ensure API security, governance, and performance optimization while following best practices. Work with backend data systems while adhering to healthcare security and compliance standards. Troubleshoot and resolve complex integration, performance, and interoperability issues. Provide technical leadership, mentorship, and guidance to development teams. Manage code repositories and CI/CD workflows using GitHub. Ensure documentation, testing, and deployment processes meet enterprise standards. Qualifications 12+ years of experience in software development and enterprise integration. 6+ years of hands-on experience with MuleSoft Anypoint Platform. Strong understanding of API-led connectivity and integration patterns. Proficiency in Java and integration-related frameworks. Experience with relational databases, API security, OAuth, and other authentication standards. Strong leadership and coordination skills across technical and business teams. Preferred Skills Hands-on experience integrating with Veeva Vault in healthcare or life sciences environments. Knowledge of healthcare data workflows and compliance requirements. MuleSoft certifications (Developer or Architect Experience deploying and managing integrations in cloud or containerized environments. Excellent problem-solving, analytical, and communication skills.
12/17/2025
Job Title: MuleSoft Technical Lead Experience Required: 12+ Years Location: Alpharetta, GA Duration: Contract Mandatory Skills MuleSoft GitHub Mule API Healthcare Delivery Process Veeva / Veeva Vault Java Role Overview We are seeking an experienced MuleSoft Technical Lead with 12+ years of IT experience and a strong background in enterprise integration projects. The ideal candidate will have expertise in MuleSoft Anypoint Platform, API-led connectivity, and integration with Veeva Vault systems. This role requires close collaboration with healthcare stakeholders to deliver scalable, secure, and high-performance integration solutions. Key Responsibilities Design, architect, and implement MuleSoft integration solutions, focusing on Veeva Vault connectivity. Lead development of APIs and integration services using MuleSoft Anypoint Platform. Collaborate with Veeva platform teams and business stakeholders to gather and validate integration requirements. Ensure API security, governance, and performance optimization while following best practices. Work with backend data systems while adhering to healthcare security and compliance standards. Troubleshoot and resolve complex integration, performance, and interoperability issues. Provide technical leadership, mentorship, and guidance to development teams. Manage code repositories and CI/CD workflows using GitHub. Ensure documentation, testing, and deployment processes meet enterprise standards. Qualifications 12+ years of experience in software development and enterprise integration. 6+ years of hands-on experience with MuleSoft Anypoint Platform. Strong understanding of API-led connectivity and integration patterns. Proficiency in Java and integration-related frameworks. Experience with relational databases, API security, OAuth, and other authentication standards. Strong leadership and coordination skills across technical and business teams. Preferred Skills Hands-on experience integrating with Veeva Vault in healthcare or life sciences environments. Knowledge of healthcare data workflows and compliance requirements. MuleSoft certifications (Developer or Architect Experience deploying and managing integrations in cloud or containerized environments. Excellent problem-solving, analytical, and communication skills.
