First Line Support Technician Bracknell on site 2 month rolling contract PAYE 4 days 12 hour shifts, 4 days off - mixture of days and nights The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance of meeting Service Level Agreements and is focused on meeting customer expectations. The role holder will resolve escalations from other team members and will have a good knowledge of their working area, processes and required technical skills. Key Accountabilities Fully able to support end users with routine technical queries relating to products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Has an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. Documents actions taken in resolving routine and non routine customer enquiries ensuring established processes/systems are followed. Takes ownership for listening to and understanding problems asking relevant questions to resolve problems within required timescales. Knows when to escalate, but retains interest to learn from the escalation. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Is a valued team member. Able to support less experienced team members. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators Feedback from customers, colleagues and team managers. Technical Assessments. Evidence of sharing and re-use of knowledge. Correct management of processes followed to deliver the service. Percentage of customer problems resolved within required timescales. Meeting service level requirements. Project People is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Seasonal
First Line Support Technician Bracknell on site 2 month rolling contract PAYE 4 days 12 hour shifts, 4 days off - mixture of days and nights The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance of meeting Service Level Agreements and is focused on meeting customer expectations. The role holder will resolve escalations from other team members and will have a good knowledge of their working area, processes and required technical skills. Key Accountabilities Fully able to support end users with routine technical queries relating to products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Has an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. Documents actions taken in resolving routine and non routine customer enquiries ensuring established processes/systems are followed. Takes ownership for listening to and understanding problems asking relevant questions to resolve problems within required timescales. Knows when to escalate, but retains interest to learn from the escalation. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Is a valued team member. Able to support less experienced team members. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators Feedback from customers, colleagues and team managers. Technical Assessments. Evidence of sharing and re-use of knowledge. Correct management of processes followed to deliver the service. Percentage of customer problems resolved within required timescales. Meeting service level requirements. Project People is acting as an Employment Business in relation to this vacancy.
24 Hour Operations Centre Technician PAYE 6 month rolling 4 days on 4 days off, 12 hour shifts mixture of day and night The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance of meeting Service Level Agreements and is focused on meeting customer expectations. The role holder will resolve escalations from other team members and will have a good knowledge of their working area, processes and required technical skills. Key Accountabilities Fully able to support end users with routine technical queries relating to products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Has an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. Documents actions taken in resolving routine and non routine customer enquiries ensuring established processes/systems are followed. Takes ownership for listening to and understanding problems asking relevant questions to resolve problems within required timescales. Knows when to escalate, but retains interest to learn from the escalation. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Is a valued team member. Able to support less experienced team members. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators Feedback from customers, colleagues and team managers. Technical Assessments. Evidence of sharing and re-use of knowledge. Correct management of processes followed to deliver the service. Percentage of customer problems resolved within required timescales. Meeting service level requirements. Project People is acting as an Employment Business in relation to this vacancy.
Mar 28, 2024
Seasonal
24 Hour Operations Centre Technician PAYE 6 month rolling 4 days on 4 days off, 12 hour shifts mixture of day and night The role holder works under limited supervision generally in routine business as usual situations supporting several products, product sets and systems to help maintain the availability of the IT services delivered to end users. The role holder is also able to resolve non routine issues and recognizes the importance of meeting Service Level Agreements and is focused on meeting customer expectations. The role holder will resolve escalations from other team members and will have a good knowledge of their working area, processes and required technical skills. Key Accountabilities Fully able to support end users with routine technical queries relating to products/systems (e.g. Microsoft products, operating systems, networks, applications, PCS). Has an understanding of the customers' environment and service delivery requirements to enable the delivery of the service. Documents actions taken in resolving routine and non routine customer enquiries ensuring established processes/systems are followed. Takes ownership for listening to and understanding problems asking relevant questions to resolve problems within required timescales. Knows when to escalate, but retains interest to learn from the escalation. Escalates issues as necessary to deliver required service level and meet or exceed customer expectations/SLA. Monitors performance through statistical reporting and analysis. Is a valued team member. Able to support less experienced team members. Takes responsibility for learning about current products/systems to build own technical knowledge to support business requirements. Key Performance Indicators Feedback from customers, colleagues and team managers. Technical Assessments. Evidence of sharing and re-use of knowledge. Correct management of processes followed to deliver the service. Percentage of customer problems resolved within required timescales. Meeting service level requirements. Project People is acting as an Employment Business in relation to this vacancy.
1st Line Support - 24/7 shift 4 on x 4 off shifts - 8am-8pm/8pm-8am We have an opportunity for a 1st Line Support professional who is looking for their next career move working on a 24/7 shift rota at our client based in Surrey. The role will operate a 4 on x 4 off shift pattern, with two blocks of days followed by two blocks of nights, with the hours being 8am-8pm or 8pm - 8am. We are looking for an individual who has a keen interest in all things technology and who is able to self motivate and be a key part of the 24/7 service that the client provides. Skills required: Professional experience in a similar role 1st Line role or a recent College / University graduate looking for a great first step on the career ladder within IT Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc Some experience using a Ticketing system / working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential A valid UK driving licence is essential 1st Line Support - 24/7 shift Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 28, 2024
Full time
1st Line Support - 24/7 shift 4 on x 4 off shifts - 8am-8pm/8pm-8am We have an opportunity for a 1st Line Support professional who is looking for their next career move working on a 24/7 shift rota at our client based in Surrey. The role will operate a 4 on x 4 off shift pattern, with two blocks of days followed by two blocks of nights, with the hours being 8am-8pm or 8pm - 8am. We are looking for an individual who has a keen interest in all things technology and who is able to self motivate and be a key part of the 24/7 service that the client provides. Skills required: Professional experience in a similar role 1st Line role or a recent College / University graduate looking for a great first step on the career ladder within IT Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc Some experience using a Ticketing system / working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential A valid UK driving licence is essential 1st Line Support - 24/7 shift Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
1st Line Support - 24/7 shift 4 on x 4 off shifts - 8am-8pm/8pm-8am We have an opportunity for a 1st Line Support professional who is looking for their next career move working on a 24/7 shift rota at our client based in Surrey. The role will operate a 4 on x 4 off shift pattern, with two blocks of days followed by two blocks of nights, with the hours being 8am-8pm or 8pm - 8am. We are looking for an individual who has a keen interest in all things technology and who is able to self motivate and be a key part of the 24/7 service that the client provides. Skills required: Professional experience in a similar role 1st Line role or a recent College/University graduate looking for a great first step on the career ladder within IT Experience with/or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange/Office 365, Antivirus software etc Some experience using a Ticketing system/working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential A valid UK driving licence is essential 1st Line Support - 24/7 shift Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Mar 28, 2024
Full time
1st Line Support - 24/7 shift 4 on x 4 off shifts - 8am-8pm/8pm-8am We have an opportunity for a 1st Line Support professional who is looking for their next career move working on a 24/7 shift rota at our client based in Surrey. The role will operate a 4 on x 4 off shift pattern, with two blocks of days followed by two blocks of nights, with the hours being 8am-8pm or 8pm - 8am. We are looking for an individual who has a keen interest in all things technology and who is able to self motivate and be a key part of the 24/7 service that the client provides. Skills required: Professional experience in a similar role 1st Line role or a recent College/University graduate looking for a great first step on the career ladder within IT Experience with/or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange/Office 365, Antivirus software etc Some experience using a Ticketing system/working to SLA's will be advantageous Great communication skills (in person and via telephone) - excellent written and spoken English is essential Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments The successful candidate will be a punctual and thorough worker, with astute attention to detail Any IT qualifications will be an advantage but not essential A valid UK driving licence is essential 1st Line Support - 24/7 shift Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Job Title: IT Helpdesk Field Technician Salary: £32,000 - £34000 Hours of Work: 40 hours per week with flexibility as needed. Position Overview: We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist. This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving. Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary. Key Responsibilities: Provide helpdesk and technical support for UK branches, ensuring timely resolution of IT issues. Work flexible shifts (AM/PM) and be available after hours for critical issues, including night duty on a rotating basis. Prioritise daily activities and respond to potential IT emergencies, directing issues to the appropriate channels. Perform recurring tasks such as new user creation and workstation/laptop deployment. Communicate effectively with internal stakeholders and external parties, including business partners, suppliers, and customers. Demonstrate proactiveness in learning new technologies and adapting to changes in IT infrastructure. Collaborate effectively within the team, providing feedback and contributing to continuous improvement initiatives. Adhere to company protocols and procedures, maintaining meticulous records of tasks performed. Candidate Requirements: Proficient knowledge of Windows operating systems (Windows XP - Windows 11) and Microsoft Office suite. Basic Linux knowledge (console-based). Experience in diagnostics, maintenance, and minor repairs of company equipment. Familiarity with common system services, networking technologies, and visualisation technologies. Basic SQL knowledge (preferably for MS SQL Environment). Experience with remote desktop technologies and Cisco Meraki is a plus. Ability to travel to different locations within the UK, with potential travel to other jurisdictions if required. Excellent organisational skills and attention to detail. Ability to undergo training remotely and potentially in-person. Drivers License This is a broad role and no one day will be the same, if you think you have the relevant skills and experience click the apply button now!
Mar 28, 2024
Full time
Job Title: IT Helpdesk Field Technician Salary: £32,000 - £34000 Hours of Work: 40 hours per week with flexibility as needed. Position Overview: We are seeking a dedicated individual to fill the role of Helpdesk/Technical Support Specialist. This position requires flexibility, excellent communication skills, and a proactive approach to problem-solving. Based in Birmingham, the successful candidate will also be required to travel to other UK sites including Wolverhampton, Liverpool, Bridgend, and Dagenham as necessary. Key Responsibilities: Provide helpdesk and technical support for UK branches, ensuring timely resolution of IT issues. Work flexible shifts (AM/PM) and be available after hours for critical issues, including night duty on a rotating basis. Prioritise daily activities and respond to potential IT emergencies, directing issues to the appropriate channels. Perform recurring tasks such as new user creation and workstation/laptop deployment. Communicate effectively with internal stakeholders and external parties, including business partners, suppliers, and customers. Demonstrate proactiveness in learning new technologies and adapting to changes in IT infrastructure. Collaborate effectively within the team, providing feedback and contributing to continuous improvement initiatives. Adhere to company protocols and procedures, maintaining meticulous records of tasks performed. Candidate Requirements: Proficient knowledge of Windows operating systems (Windows XP - Windows 11) and Microsoft Office suite. Basic Linux knowledge (console-based). Experience in diagnostics, maintenance, and minor repairs of company equipment. Familiarity with common system services, networking technologies, and visualisation technologies. Basic SQL knowledge (preferably for MS SQL Environment). Experience with remote desktop technologies and Cisco Meraki is a plus. Ability to travel to different locations within the UK, with potential travel to other jurisdictions if required. Excellent organisational skills and attention to detail. Ability to undergo training remotely and potentially in-person. Drivers License This is a broad role and no one day will be the same, if you think you have the relevant skills and experience click the apply button now!
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-
Mar 28, 2024
Full time
First Line Technical Support Engineer Location: Chertsey, Surrey Contract Type: Permanent Job Type: Full time Salary: £21,000 - £30,000 Basic (depending on experience) The Company: Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions. With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity. The Role: Due to exciting growth within the business, a fantastic opportunity has emerged for a First Line Technical Support Engineer to join a technically strong, professional, and dynamic team. You will be dealing with hands-on problem fixing and troubleshooting across a variety of hardware and software matters, both remotely and face to face with our clients. The candidate will be expected to have a very quick learning curve as they will be thrown a variety of challenges and required to work hard to meet customer expectations and satisfaction. Training will be provided by virtue of teamwork and Microsoft qualifications, but it is expected you will be able to work independently to solve a variety of technical challenges.This role is based at our HQ in Chertsey (Surrey) but also involves secondments to client sites, so availability to travel to London and other client locations is required. Essential requirements: • 1 to 2 years of professional experience in a similar role OR a recent College / University graduate looking for a great first step on the career ladder within IT• Experience with / or an understanding of the MS Office Suite, Active Directory, TeamViewer (or similar), Exchange / Office 365, Antivirus software etc• Some experience using a Ticketing system / working to SLA's will be advantageous.• Great communication skills (in person and via telephone) - excellent written and spoken English is essential.• Personable, with the ability to build rapport with multiple teams of IT technicians. The candidate will be required to integrate within both the Krome technical team and client IT departments.• The successful candidate will be a punctual and thorough worker, with astute attention to detail.• Any IT qualifications will be an advantage but not essential.• Valid UK driving licence is essential. Shift Work will vary between 8.00am - 8.00pm Monday to Friday with one hour for lunch.The shift pattern varies between 8am - 4pm, 9am - 5pm, 10am - 6pm, 12pm - 8pm.You may be occasionally asked to cover weekend shifts as and when needed. This is an office-based role at Krome's HQ in Chertsey (Surrey).However, some First Line duties are field based, so availability to work in Chertsey but also to travel to London and other client locations is required. The Package: £21,000 - £30,000 Basic (depending on experience) Benefits: • 4% Employer Pension Contribution• Flexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)• Employee Assistance Programme• Private Medical Insurance (applicable after 5 years' service)• Learning and Development Programme, aimed to support Career Progression• Monthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)• Long Service Recognition Awards for 5, 10, 15 years+• Complimentary Breakfast Available (8am - 9am Mon to Fri)• Complimentary Tea/Coffee and Fresh Fruit Available All-day• Fully Stocked Beer/Wine Fridge for Friday After Work Drinks• Discounted Corporate Gym Membership• Cycle to Work Scheme• Shower Facilities• Free Private Car Park• Staff Break Out Room with Pool Table• Modern, Open Plan, Office Environment• Quarterly Company-Funded Social Events• Company-Funded (Voluntary) Participation in our Charity Events• Electric Vehicle Charging Points are available at our Chertsey Head Office Inclusion & Diversity Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status. You may also have experience in the following: IT Support, IT Administrator, IT Technician, Support Technician, Junior IT Technician, Customer Success Analyst, Customer Experience Analyst, Customer Support Analyst, Helpdesk Engineer, Technical Support Analyst, Technical Helpdesk Analyst, Customer Service Analyst, Technical Customer Support Engineer, Technical Support, Data Helpdesk Analyst, Data Support, Business Analyst. REF-
Salary: £29,000 - £38,700 per year For this position, you must live in one of the following postcodes: E4, E10, E11, E17, E18, EN9, IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, CM5, CM16 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must have A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000 plus £2,500 London Weighting Allowance, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 28, 2024
Full time
Salary: £29,000 - £38,700 per year For this position, you must live in one of the following postcodes: E4, E10, E11, E17, E18, EN9, IG1, IG2, IG3, IG4, IG5, IG6, IG7, IG8, IG9, IG10, IG11, RM1, RM2, RM3, RM4, RM5, RM6, RM7, RM8, RM9, RM10, RM11, RM12, RM13, RM14, CM5, CM16 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000 plus £2,500 London Weighting Allowance, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must have A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000 plus £2,500 London Weighting Allowance, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: WD3 WD4 WD5 WD6 WD7 WD17 WD18 WD19 WD23 WD24 WD25 AL2 EN6. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 28, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: WD3 WD4 WD5 WD6 WD7 WD17 WD18 WD19 WD23 WD24 WD25 AL2 EN6. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
IT Support, East Kilbride, Salary £25,000 - £28,000 per annum + performance-based bonus + 31 days holidays, private health insurance, fantastic pension & much more! IT Support technician required to join a global IT business experiencing significant growth through acquisition. The IT Support technician will be responsible for resolving incidents and requests through remote support. The successful IT Support technician will receive: Competitive salary range of £25,000 £28,000 per annum 31 days holidays Private Health Insurance & Life Insurance Matched Company Pension contributions Performance based discretionary bonus up to 20% of annual salary. Key responsibilities of the IT Support technician: Provide day-to-day remote desktop support in line ITIL processes and procedures. Troubleshooting PC and Laptop hardware issues. Provide 1st and 2nd line technical support to a range of customers. Maintain accurate documentation of supported systems & applications to ensure agents have necessary knowledge at their fingertips. Provide excellent customer service to a diverse customer base. Requirements of the IT Support technician: Previous experience working in a similar service desk environment providing 1st and 2nd line support. Advanced knowledge of Office 2016, 2019 and 365 and Windows 7,8 and 10. Awareness of Active Directory user & group administration. Excellent verbal and written communication skills and ability to communicate with a wide range of customers. Due to the diverse customer base, this role will involve a shift rotation including evening shifts Monday-Friday. Don t miss out on this fantastic opportunity to work with a leading business within the IT Solutions industry, with an excellent working environment and training opportunities Apply now! Note: Only applicants with the right to work in the UK will be considered. We do not provide work visas; this must be handled before applying.
Mar 27, 2024
Full time
IT Support, East Kilbride, Salary £25,000 - £28,000 per annum + performance-based bonus + 31 days holidays, private health insurance, fantastic pension & much more! IT Support technician required to join a global IT business experiencing significant growth through acquisition. The IT Support technician will be responsible for resolving incidents and requests through remote support. The successful IT Support technician will receive: Competitive salary range of £25,000 £28,000 per annum 31 days holidays Private Health Insurance & Life Insurance Matched Company Pension contributions Performance based discretionary bonus up to 20% of annual salary. Key responsibilities of the IT Support technician: Provide day-to-day remote desktop support in line ITIL processes and procedures. Troubleshooting PC and Laptop hardware issues. Provide 1st and 2nd line technical support to a range of customers. Maintain accurate documentation of supported systems & applications to ensure agents have necessary knowledge at their fingertips. Provide excellent customer service to a diverse customer base. Requirements of the IT Support technician: Previous experience working in a similar service desk environment providing 1st and 2nd line support. Advanced knowledge of Office 2016, 2019 and 365 and Windows 7,8 and 10. Awareness of Active Directory user & group administration. Excellent verbal and written communication skills and ability to communicate with a wide range of customers. Due to the diverse customer base, this role will involve a shift rotation including evening shifts Monday-Friday. Don t miss out on this fantastic opportunity to work with a leading business within the IT Solutions industry, with an excellent working environment and training opportunities Apply now! Note: Only applicants with the right to work in the UK will be considered. We do not provide work visas; this must be handled before applying.
Job Title: ICT Voice Technician Location: Hartlepool - TS24 9AH and/or North Tees - TS19 8PE Trust: North Tees & Hartlepool NHS Foundation Trust Shift Patterns: Monday to Friday, 8am-4pm/ 9am-5pm (37.5 hours per week) ( This role offers a hybrid arrangement, with 4 Days Onsite and 1 Day Working from Home ) Pay Rate: £19.10/Hr. JOB SUMMARY: As an ICT Voice Technician/Analyst , you'll play a pivotal role in managing mobile devices, smart devices, and Active Directory systems. Your expertise will ensure seamless communication infrastructure within the organization. RESPONSIBILITIES: Manage and maintain Mobile Device Management Systems to optimize performance and security. Handle Smart Devices Deployment and Troubleshooting, ensuring smooth operations. Administer Active Directory to maintain user accounts, permissions, and system configurations. Assist in the implementation and maintenance of Cisco Call Manager and other voice communication systems. Provide support for Unify DECT, Vocera, Netcall, and/or other voice-related technologies. Collaborate with teams to deploy and manage MDM solutions, including Workspace One. Support Video Conferencing Systems to facilitate remote collaboration. SKILLS/EXPERIENCE: Essential : Proficiency in any Mobile Device Management software/tool. Experience with Smart Devices. Experience with Active Directory. Desirable : Knowledge of Cisco Call Manager for voice communication. Experience with Unify DECT and Vocera Systems. Experienced/Familiarity with Netcall and other Voice Communication Platforms. Exposure to MDM solutions like Workspace One. Understanding/Experience of Video Conferencing technologies. This role may require you to show evidence of education at degree level or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week. Essential support when you need it- 24/7 365 days - call us anytime. Multi locational - work across neighboring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone. Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities - Keep up with the essentials and more. Build holiday allowance for every shift you work - your work life balance is important to us. Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Mar 26, 2024
Full time
Job Title: ICT Voice Technician Location: Hartlepool - TS24 9AH and/or North Tees - TS19 8PE Trust: North Tees & Hartlepool NHS Foundation Trust Shift Patterns: Monday to Friday, 8am-4pm/ 9am-5pm (37.5 hours per week) ( This role offers a hybrid arrangement, with 4 Days Onsite and 1 Day Working from Home ) Pay Rate: £19.10/Hr. JOB SUMMARY: As an ICT Voice Technician/Analyst , you'll play a pivotal role in managing mobile devices, smart devices, and Active Directory systems. Your expertise will ensure seamless communication infrastructure within the organization. RESPONSIBILITIES: Manage and maintain Mobile Device Management Systems to optimize performance and security. Handle Smart Devices Deployment and Troubleshooting, ensuring smooth operations. Administer Active Directory to maintain user accounts, permissions, and system configurations. Assist in the implementation and maintenance of Cisco Call Manager and other voice communication systems. Provide support for Unify DECT, Vocera, Netcall, and/or other voice-related technologies. Collaborate with teams to deploy and manage MDM solutions, including Workspace One. Support Video Conferencing Systems to facilitate remote collaboration. SKILLS/EXPERIENCE: Essential : Proficiency in any Mobile Device Management software/tool. Experience with Smart Devices. Experience with Active Directory. Desirable : Knowledge of Cisco Call Manager for voice communication. Experience with Unify DECT and Vocera Systems. Experienced/Familiarity with Netcall and other Voice Communication Platforms. Exposure to MDM solutions like Workspace One. Understanding/Experience of Video Conferencing technologies. This role may require you to show evidence of education at degree level or at least 2 years relevant experience. As a member of NHS Professionals, you have fantastic benefits: Competitive pay rates- work this week, get paid next week. Essential support when you need it- 24/7 365 days - call us anytime. Multi locational - work across neighboring Trusts Manage your shifts and timesheets on the go - access your "My Bank" shift portal anywhere, anytime online or through your smartphone. Varied working options to suit your lifestyle - access to the Bank gives you options of ad hoc shifts or longer-term placements. Training and development opportunities - Keep up with the essentials and more. Build holiday allowance for every shift you work - your work life balance is important to us. Stakeholder pension scheme available - a flexible future for you and yours Who are NHS Professionals? We specialise in putting people in place to care. Every year we help thousands of dedicated candidates and highly skilled NHS workers enjoy better career opportunities, access to more shifts and a healthier work-life balance, giving more choice and control to our members. As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership. We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply. Apply Today By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas. Disclaimer Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion. NHS Professionals manage your data, please see our Privacy Notice on our website.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: DE1, DE3, DE14, DE15, DE21, DE22, DE23, DE24, DE72, DE73 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: DE1, DE3, DE14, DE15, DE21, DE22, DE23, DE24, DE72, DE73 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: B1, B5, B6, B7, B8, B9, B10, B11, B12, B13, B14, B15, B16, B17, B18, B19, B20, B21, B23, B24, B25, B26, B27, B28, B29, B30, B31, B32, B33, B34, B35, B36, B37, B38, B42, B43, B44, B45, B47, B60, B61, B72, B73, B74, B74, B75, B76, B77, B78, B79, B80, B90, B91, B92, B93, B96, B97, B98, WR9 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: B1, B5, B6, B7, B8, B9, B10, B11, B12, B13, B14, B15, B16, B17, B18, B19, B20, B21, B23, B24, B25, B26, B27, B28, B29, B30, B31, B32, B33, B34, B35, B36, B37, B38, B42, B43, B44, B45, B47, B60, B61, B72, B73, B74, B74, B75, B76, B77, B78, B79, B80, B90, B91, B92, B93, B96, B97, B98, WR9 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8, CB9, CB10, CB11, CB21, CB22, CB23, CB24, CB25, SG8, PE19, PE27, PE28 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: CB1, CB2, CB3, CB4, CB5, CB6, CB7, CB8, CB9, CB10, CB11, CB21, CB22, CB23, CB24, CB25, SG8, PE19, PE27, PE28 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: NP4, NP10, NP11, NP18, NP19, NP20, NP44, CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF34, CF35, CF62, CF63, CF64, CF72, CF83. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: NP4, NP10, NP11, NP18, NP19, NP20, NP44, CF3, CF5, CF10, CF11, CF14, CF15, CF23, CF24, CF34, CF35, CF62, CF63, CF64, CF72, CF83. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: ME1, ME2, ME3, ME4, ME5, ME6, ME7, ME8, ME9, ME10, ME14, ME15, ME16, ME17, ME19, ME20, DA10, DA11, DA12, DA13, Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: ME1, ME2, ME3, ME4, ME5, ME6, ME7, ME8, ME9, ME10, ME14, ME15, ME16, ME17, ME19, ME20, DA10, DA11, DA12, DA13, Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: FK6, FK7, FK9, FK10, FK11, FK12, FK13, FK14, FK15. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: FK6, FK7, FK9, FK10, FK11, FK12, FK13, FK14, FK15. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Someone who enjoys problem solving and finding suitable solutions for customers An individual who can build great relationships with customers An organised individual with a customer-focus, who is motivated to help others What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: NN1, NN2, NN3, NN5, NN6, NN7, NN8, NN9, NN10, NN11, NN12, NN14, NN15, NN16, NN17, NN18, NN29. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help othersAn individual who can build great relationships with customersSomeone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: NN1, NN2, NN3, NN5, NN6, NN7, NN8, NN9, NN10, NN11, NN12, NN14, NN15, NN16, NN17, NN18, NN29. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help othersAn individual who can build great relationships with customersSomeone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: RH1, RH2, RH3, RH4 RH5 RH6, RH7 RH8 RH10 RH11 RH12 RH13 RH16, RH17, RH18, RH19 TN1 TN2, TN3, TN4, TN6, TN8, TN9 TN10, TN11. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: RH1, RH2, RH3, RH4 RH5 RH6, RH7 RH8 RH10 RH11 RH12 RH13 RH16, RH17, RH18, RH19 TN1 TN2, TN3, TN4, TN6, TN8, TN9 TN10, TN11. Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
For this position, you must live in one of the following postcodes: CT1, CT3, CT4, CT6, CT7, CT8, CT9, CT10, CT11, CT12, CT14, CT16, CT17, CT18, CT19, CT20, CT21, TN23, TN24, TN25, TN26, TN27, ME13. Join our team of Field Service Engineers and earn a competitive salary of £29,000, plus overtime (on average £4,700) and a performance-based commission of £2,500. If you are a motivated and customer-focused individual with the skills and experience we are looking for, we encourage you to apply. After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10-hour shifts. No two days are the same, so you will always be learning and finding new challenges. Millions of potential new customers will now have access to the Virgin Media O2 offering across the UK, giving them the chance to enjoy our new, faster broadband in their area at a reasonable price. This is where you come in. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving license with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Ability to display your problem-solving skills An organised individual, with a confident approach What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
For this position, you must live in one of the following postcodes: CT1, CT3, CT4, CT6, CT7, CT8, CT9, CT10, CT11, CT12, CT14, CT16, CT17, CT18, CT19, CT20, CT21, TN23, TN24, TN25, TN26, TN27, ME13. Join our team of Field Service Engineers and earn a competitive salary of £29,000, plus overtime (on average £4,700) and a performance-based commission of £2,500. If you are a motivated and customer-focused individual with the skills and experience we are looking for, we encourage you to apply. After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10-hour shifts. No two days are the same, so you will always be learning and finding new challenges. Millions of potential new customers will now have access to the Virgin Media O2 offering across the UK, giving them the chance to enjoy our new, faster broadband in their area at a reasonable price. This is where you come in. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving license with no more than 8 points The other stuff we are looking for Be comfortable working at heights and outside in all weathers Ability to display your problem-solving skills An organised individual, with a confident approach What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: DH8, NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE12, NE13, NE23, NE25, NE26, NE27, NE28, NE29, NE30, NE24, NE 61, NE22, NE15, NE64, NE17, NE62, NE63 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.
Mar 26, 2024
Full time
Salary: £29,000 - £36,200 per year For this position, you must live in one of the following postcodes: DH8, NE1, NE2, NE3, NE4, NE5, NE6, NE7, NE12, NE13, NE23, NE25, NE26, NE27, NE28, NE29, NE30, NE24, NE 61, NE22, NE15, NE64, NE17, NE62, NE63 Join our team of Field Service Engineers (internally you'll be known as a Field Technician) and earn a competitive salary of £29,000, plus overtime (on average £4,700) and performance-based commission of £2,500. We're looking for motivated and customer focused individuals. No prior experience is required, we will train you in all aspects of the job and provide you with a mentor, so you'll have everything you need to succeed! After completing our comprehensive training program, you will be able to enjoy a better work-life balance with our 4-day working week consisting of 37.5 hours (Monday - Saturday) with a mixture of 7.5 and 10 hour shifts. No two days are the same, so you will always be learning and finding new challenges. Be the expert in installations, fixing faults and delivering great customer service Diagnose errors and technical problems and determine appropriate solutions Document processes and follow company standard procedures and protocols Collaborate with the technical team and share information across the organisation Who we are The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too. Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions. Together, we are Virgin Media O2, and we can't wait to see what you can do. Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us. The must haves A UK Manual driving licence with no more than 8 points. The other stuff we are looking for An organised individual with a customer-focus, who is motivated to help others An individual who can build great relationships with customers Someone who enjoys problem solving and finding suitable solutions for customers Be comfortable working at heights and outside in all weathers. What's in it for you We know that benefits mean so much more than the 'stuff' we can give you, so we offer a wide range of support, rewards and tools - all focused on helping you to prioritise what really matters. A competitive salary of £29,000, £2,500+ On target earnings, plus a company van 25 days of annual leave, including your birthday and all UK bank holidays A first-rate pension programme with up to 10% matching contributions The ability to buy and sell up to 5 days of leave to suit your individual needs Access to wellbeing benefits including the Unmind App, BUPA medical coverage (which you can choose to upgrade to protect loved ones), and critical illness insurance Life insurance and a healthcare plan Support for all family situations (neonatal leave, excellent maternity & paternity policies and carers leave) Next steps If you think you've got some valuable skills to offer us and Virgin Media O2 feels like a place where you can belong, we'd love to learn more about you. Once you've submitted an application, the next steps of the process, if successful, will be a call from one of our recruiters to talk through the role in more detail and take you through a competency-based telephone interview. When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you. Thanks for your patience in the meantime and for showing an interest in joining the Virgin Media O2 family.