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VP, Digital Release Train Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: The VP, Digital Release Train Engineer will be responsible for leading and coaching the Alerts Agile Release Train, responsible for creating and delivering servicing notifications for our clients to our customers via email, sms messages, CloudEvents, and push notifications. This includes different customer events such as purchases, payment due, statement preferences or customer account changes. The Alerts train has multiple teams focusing on ingestion, preferences, delivery, UI/UX, and data analytics. The release train engineer will work across multiple agile teams with the goal of leading innovative banking solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this train, driving new innovations, and leading the agile teams to deliver technical capabilities in partnership with other teams within the company. The Alerts Agile Release Train is part of Synchrony's Digital First initiative and this role will be responsible for cross-train collaboration in planning and managing dependencies across the various Digital First ARTs, and communication of risks, dependencies, and program status to key stakeholders. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. You are the right candidate if you Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train Have a proven track record of leading and executing critical business initiatives Are passionate about working with large cross functional teams to deliver cutting edge features to clients Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives Essential Responsibilities: Lead large/enterprise agile initiative, utilizing Scaled Agile Methodology Facilitate PI planning events Directly manage team of scrum masters Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle Manage collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team's PI Commitments Track execution of features and capabilities Plan and communicate with business, Technology leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation. Manage risks, dependencies and priority or scope changes that are introduced to the ART Manage multi-million dollar budget Coach leaders and teams in lean agile practices and mindset Develop effective communication strategy across projects and constituencies Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's Degree and 5 years of Technology experience or in lieu of degree High School Diploma/GED and 9 years of IT experience, experience in developing and implementing information systems and project management experience Minimum of 5 years of experience in developing and implementing information systems Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile Ability and flexibility to travel for business as required Desired Characteristics: Certified Scaled Agile Framework (SAFe) enterprise leadership professional Experience in the consumer financial services including credit cards and installment loans Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The VP, Digital Release Train Engineer will be responsible for leading and coaching the Alerts Agile Release Train, responsible for creating and delivering servicing notifications for our clients to our customers via email, sms messages, CloudEvents, and push notifications. This includes different customer events such as purchases, payment due, statement preferences or customer account changes. The Alerts train has multiple teams focusing on ingestion, preferences, delivery, UI/UX, and data analytics. The release train engineer will work across multiple agile teams with the goal of leading innovative banking solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this train, driving new innovations, and leading the agile teams to deliver technical capabilities in partnership with other teams within the company. The Alerts Agile Release Train is part of Synchrony's Digital First initiative and this role will be responsible for cross-train collaboration in planning and managing dependencies across the various Digital First ARTs, and communication of risks, dependencies, and program status to key stakeholders. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. You are the right candidate if you Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train Have a proven track record of leading and executing critical business initiatives Are passionate about working with large cross functional teams to deliver cutting edge features to clients Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives Essential Responsibilities: Lead large/enterprise agile initiative, utilizing Scaled Agile Methodology Facilitate PI planning events Directly manage team of scrum masters Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle Manage collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team's PI Commitments Track execution of features and capabilities Plan and communicate with business, Technology leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation. Manage risks, dependencies and priority or scope changes that are introduced to the ART Manage multi-million dollar budget Coach leaders and teams in lean agile practices and mindset Develop effective communication strategy across projects and constituencies Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's Degree and 5 years of Technology experience or in lieu of degree High School Diploma/GED and 9 years of IT experience, experience in developing and implementing information systems and project management experience Minimum of 5 years of experience in developing and implementing information systems Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile Ability and flexibility to travel for business as required Desired Characteristics: Certified Scaled Agile Framework (SAFe) enterprise leadership professional Experience in the consumer financial services including credit cards and installment loans Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
AVP, Reliability Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
AVP, Reliability Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The AVP, Reliability Engineer craves working in a hands-on system design and architecture environment, and leads by example to make sure time sensitive projects get done on time and to specifications. To be successful in this role, deep expertise in solution architecture, email delivery. This AVP will support and maintain business and commercial applications within Synchrony, ensuring uptime and reliability as well as developing thoughtful solutions to anticipate bugs and maintain operational excellence. In short, you would be one of our team's leaders. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You are the right candidate if you Have passion: Sure you can code, but are you passionate about web software development? Have common sense: Building is important, but do you think through designs to ensure they're the best solutions first? Are slightly obsessed with pretty code: Do you write elegant, testable, performant code that is robust and scalable? Are a leader: This AVP will influence a large cross functional team to deliver awesome cutting-edge customer communications applications. Are you up for the challenge? Learn quickly and adapt to new technology: Let's face it - technology changes by the minute. Are you able to quickly adapt and learn to be productive with new languages, operating systems, and tools? Think like a customer: Central to our products is our understanding of our customers' needs and requirements. Do you consider UX in your decision making, and think like a customer? Have tech chops: Boasting DB and Full Stack development background is a must. Essential Responsibilities: Influence many agile development teams through all phases of the Agile development life cycle through SAFE Implement new technologies and assist developers as they migrate to new technologies Architect applications across the full stack, experience in AWS, PCF, Cloud Native Application Architecture, Microservices ecosystem, Spring Java, and RESTful API's are a must. Design data models to support complex business processes Design responsive frontends using React Drive a CI/CD strategy using our Jenkins, Bitbucket, and uDeploy stack. Influence and collaborate with software developers, UX designers, product managers, application architects, and customer application experts to create amazing web apps. Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command Ensure compliance with architecture, security and technology standards set by Synchrony Financial Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap. Participate in Agile scrums consisting of cross-functional teams Lead Agile sprints as technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews Ensure application code quality through development, test, and QA Participate in addressing root cause analyses, incident reports and provide direction in problem resolution Ability to analyze production defects, troubleshoot systems, identify root cause, and implement fixes Passionate about the latest technologies, open source projects and languages Provide 24x7 on-call support periodically throughout the year Identify ways to increase efficiency and improve system performance Work with third party vendors to develop software and/or integrate their software into the company's products Ability and flexibility to travel for business as required Qualifications/Requirements: Bachelor's degree and a minimum 2 years of experience with solution architecture OR, in lieu of degree, High School Diploma/GED 4 years of experience with solution architecture. Minimum of 2 years of web application development experience. Desired Characteristics: Experience building and consuming web services via REST Experience with continuous integration environments Experience with writing unit, integration, and UI test cases Deep experience with responsive web design principles and cross device support Strong experience with Pivotal Cloud Foundry Experience using Splunk for production support Familiarity with JSON, REST and XML based web services Working knowledge of the overall mobile industry Excellence in technical communication with technical and non-technical peers Strong cross-functional team player with the ability to work seamlessly across a matrix organization and partner with global development companies Desire to work in a dynamic, fast paced environment Experience developing and supporting financial/banking applications Excellent interpersonal skills with ability to influence clients, team members, management and external groups Strong attention to detail in a team environment Strong oral and written communication, analytical and problem solving skills Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
AVP, Product Security Architect
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: Synchrony is seeking an AVP, Product Security Architect to provide enterprise-level product security architecture leadership across Synchrony's application and SaaS ecosystem. This role operates at L11 scope-setting direction, defining standards, and driving adoption at scale-while partnering closely with product and engineering leaders to embed security into product strategy and modern software delivery. The AVP will lead the definition of an Application Security Blueprint (reference architectures, approved patterns, and engineering guardrails) and will influence outcomes across multiple portfolios by enabling teams to design and deliver software that is secure-by-design, resilient, and compliant. Essential Responsibilities: Set product security architecture direction for assigned portfolios, aligning security architecture decisions with Synchrony technology strategy, risk appetite, and regulatory expectations. Own and evolve the Application Security Blueprint: enterprise application security standards, reference architectures, reusable patterns, and guardrails that enable consistent secure engineering across teams. Serve as a strategic partner to product and engineering leadership, influencing roadmaps and operating models to ensure security is built-in (not bolted-on) and delivery teams can move quickly with well-defined paved roads. Lead architecture governance for product/application security: establish review criteria and decision frameworks perform design reviews and approve/drive remediation plans manage exceptions with documented risk acceptance, compensating controls, and time-bound closure Drive threat modeling at scale by defining methodology and minimum expectations, and by facilitating modeling for high-risk initiatives-explicitly documenting trust boundaries, data flows, abuse cases, and security requirements. Define and standardize API security architectures (north-south and east-west), including authentication/authorization, token strategy, schema and input validation, anti-automation protections, and rate limiting/throttling patterns. Define patterns for service-to-service security controls in distributed systems, including workload identity, authorization, mTLS, secrets handling, and policy enforcement-ensuring controls are practical for engineering adoption. Influence and enable secure SDLC and platform controls with engineering enablement in mind (security requirements, pipeline guardrails, dependency/supply-chain controls, secure configuration guidance), partnering with platform teams to operationalize. Establish and track measurable outcomes (e.g., blueprint adoption, recurring architecture risks, API posture improvements, exception burn-down, control coverage for critical apps) and provide clear executive-level reporting. Act as a coach and multiplier: mentor engineers and architects, elevate secure design skills across teams, and improve security decision-making through clear documentation and reusable assets. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 7+ years in security architecture/engineering, with deep focus on application/product security in modern software environments. Demonstrated ability to operate at an enterprise influence level: setting standards, driving cross-team adoption, and aligning stakeholders with differing priorities. Strong hands-on knowledge of application and service security fundamentals: authentication/authorization, session/token security, cryptography concepts, secrets management, secure logging/monitoring design, and secure data handling. Proven experience leading threat modeling and producing strong architecture artifacts (DFDs, trust boundaries, security requirements, risk assessments). Strong knowledge of API security and common web/service risks (e.g., OWASP Top 10 / API Security Top 10), with the ability to translate risks into enforceable patterns. Excellent communication skills-able to present clearly to engineering teams and senior leaders, and to produce high-quality architecture documentation. Track record of driving security with product teams: embedding security into product planning, influencing roadmaps, defining "definition of done" security requirements, and improving time-to-market through paved-road patterns. Experience securing and integrating SaaS applications, including SSO/federation (SAML/OIDC), tenant and data isolation considerations, audit logging, and shared responsibility alignment. Experience implementing service-to-service security patterns at scale (workload identity, mTLS, authorization, policy-as-code concepts). Experience operationalizing security standards into engineering consumables (shared libraries, templates, reference implementations, runbooks). Familiarity with CI/CD-based security enablement (SAST/DAST/SCA, secrets scanning, gating/exception workflows) and vulnerability management operating models. Experience supporting regulated environments and mapping architecture controls to policies/standards. Certifications (preferred): CISSP, CCSP, CSSLP (or equivalent). Ability and flexibility to travel for business as required Desired Characteristics: Threat modeling tooling; API gateways/policy enforcement; identity and federation (SSO, SAML, OIDC); application security testing (SAST/DAST/SCA/secret scanning); CI/CD tooling (e.g., GitHub/Jenkins); vulnerability management platforms; logging/monitoring; service mesh/mTLS patterns; secrets management solutions Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: Synchrony is seeking an AVP, Product Security Architect to provide enterprise-level product security architecture leadership across Synchrony's application and SaaS ecosystem. This role operates at L11 scope-setting direction, defining standards, and driving adoption at scale-while partnering closely with product and engineering leaders to embed security into product strategy and modern software delivery. The AVP will lead the definition of an Application Security Blueprint (reference architectures, approved patterns, and engineering guardrails) and will influence outcomes across multiple portfolios by enabling teams to design and deliver software that is secure-by-design, resilient, and compliant. Essential Responsibilities: Set product security architecture direction for assigned portfolios, aligning security architecture decisions with Synchrony technology strategy, risk appetite, and regulatory expectations. Own and evolve the Application Security Blueprint: enterprise application security standards, reference architectures, reusable patterns, and guardrails that enable consistent secure engineering across teams. Serve as a strategic partner to product and engineering leadership, influencing roadmaps and operating models to ensure security is built-in (not bolted-on) and delivery teams can move quickly with well-defined paved roads. Lead architecture governance for product/application security: establish review criteria and decision frameworks perform design reviews and approve/drive remediation plans manage exceptions with documented risk acceptance, compensating controls, and time-bound closure Drive threat modeling at scale by defining methodology and minimum expectations, and by facilitating modeling for high-risk initiatives-explicitly documenting trust boundaries, data flows, abuse cases, and security requirements. Define and standardize API security architectures (north-south and east-west), including authentication/authorization, token strategy, schema and input validation, anti-automation protections, and rate limiting/throttling patterns. Define patterns for service-to-service security controls in distributed systems, including workload identity, authorization, mTLS, secrets handling, and policy enforcement-ensuring controls are practical for engineering adoption. Influence and enable secure SDLC and platform controls with engineering enablement in mind (security requirements, pipeline guardrails, dependency/supply-chain controls, secure configuration guidance), partnering with platform teams to operationalize. Establish and track measurable outcomes (e.g., blueprint adoption, recurring architecture risks, API posture improvements, exception burn-down, control coverage for critical apps) and provide clear executive-level reporting. Act as a coach and multiplier: mentor engineers and architects, elevate secure design skills across teams, and improve security decision-making through clear documentation and reusable assets. Perform other duties and/or special projects as assigned. Qualifications/Requirements: 7+ years in security architecture/engineering, with deep focus on application/product security in modern software environments. Demonstrated ability to operate at an enterprise influence level: setting standards, driving cross-team adoption, and aligning stakeholders with differing priorities. Strong hands-on knowledge of application and service security fundamentals: authentication/authorization, session/token security, cryptography concepts, secrets management, secure logging/monitoring design, and secure data handling. Proven experience leading threat modeling and producing strong architecture artifacts (DFDs, trust boundaries, security requirements, risk assessments). Strong knowledge of API security and common web/service risks (e.g., OWASP Top 10 / API Security Top 10), with the ability to translate risks into enforceable patterns. Excellent communication skills-able to present clearly to engineering teams and senior leaders, and to produce high-quality architecture documentation. Track record of driving security with product teams: embedding security into product planning, influencing roadmaps, defining "definition of done" security requirements, and improving time-to-market through paved-road patterns. Experience securing and integrating SaaS applications, including SSO/federation (SAML/OIDC), tenant and data isolation considerations, audit logging, and shared responsibility alignment. Experience implementing service-to-service security patterns at scale (workload identity, mTLS, authorization, policy-as-code concepts). Experience operationalizing security standards into engineering consumables (shared libraries, templates, reference implementations, runbooks). Familiarity with CI/CD-based security enablement (SAST/DAST/SCA, secrets scanning, gating/exception workflows) and vulnerability management operating models. Experience supporting regulated environments and mapping architecture controls to policies/standards. Certifications (preferred): CISSP, CCSP, CSSLP (or equivalent). Ability and flexibility to travel for business as required Desired Characteristics: Threat modeling tooling; API gateways/policy enforcement; identity and federation (SSO, SAML, OIDC); application security testing (SAST/DAST/SCA/secret scanning); CI/CD tooling (e.g., GitHub/Jenkins); vulnerability management platforms; logging/monitoring; service mesh/mTLS patterns; secrets management solutions Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
VP, Digital Release Train Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: The VP, Digital Release Train Engineer will be responsible for leading and coaching the Alerts Agile Release Train, responsible for creating and delivering servicing notifications for our clients to our customers via email, sms messages, CloudEvents, and push notifications. This includes different customer events such as purchases, payment due, statement preferences or customer account changes. The Alerts train has multiple teams focusing on ingestion, preferences, delivery, UI/UX, and data analytics. The release train engineer will work across multiple agile teams with the goal of leading innovative banking solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this train, driving new innovations, and leading the agile teams to deliver technical capabilities in partnership with other teams within the company. The Alerts Agile Release Train is part of Synchrony's Digital First initiative and this role will be responsible for cross-train collaboration in planning and managing dependencies across the various Digital First ARTs, and communication of risks, dependencies, and program status to key stakeholders. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. You are the right candidate if you Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train Have a proven track record of leading and executing critical business initiatives Are passionate about working with large cross functional teams to deliver cutting edge features to clients Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives Essential Responsibilities: Lead large/enterprise agile initiative, utilizing Scaled Agile Methodology Facilitate PI planning events Directly manage team of scrum masters Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle Manage collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team's PI Commitments Track execution of features and capabilities Plan and communicate with business, Technology leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation. Manage risks, dependencies and priority or scope changes that are introduced to the ART Manage multi-million dollar budget Coach leaders and teams in lean agile practices and mindset Develop effective communication strategy across projects and constituencies Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's Degree and 5 years of Technology experience or in lieu of degree High School Diploma/GED and 9 years of IT experience, experience in developing and implementing information systems and project management experience Minimum of 5 years of experience in developing and implementing information systems Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile Ability and flexibility to travel for business as required Desired Characteristics: Certified Scaled Agile Framework (SAFe) enterprise leadership professional Experience in the consumer financial services including credit cards and installment loans Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The VP, Digital Release Train Engineer will be responsible for leading and coaching the Alerts Agile Release Train, responsible for creating and delivering servicing notifications for our clients to our customers via email, sms messages, CloudEvents, and push notifications. This includes different customer events such as purchases, payment due, statement preferences or customer account changes. The Alerts train has multiple teams focusing on ingestion, preferences, delivery, UI/UX, and data analytics. The release train engineer will work across multiple agile teams with the goal of leading innovative banking solutions to production. This role is responsible for collaborating with scrum masters, product owners, program manager and business leaders in setting the agile roadmap for this train, driving new innovations, and leading the agile teams to deliver technical capabilities in partnership with other teams within the company. The Alerts Agile Release Train is part of Synchrony's Digital First initiative and this role will be responsible for cross-train collaboration in planning and managing dependencies across the various Digital First ARTs, and communication of risks, dependencies, and program status to key stakeholders. Our Way of Working We're proud to offer you flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you will be required to commute or travel for in person engagement activities such as business or team meetings, training and culture events. Field Sales and some Commercial team roles may have varied location requirements based upon partner obligations or preferences. You are the right candidate if you Have strong knowledge of The Scaled Agile Framework and have been on or led an Agile Release Train Have a proven track record of leading and executing critical business initiatives Are passionate about working with large cross functional teams to deliver cutting edge features to clients Have creativity, enthusiasm, and energy with a strong "can do" attitude and are result-oriented Have superior oral and written communication skills, as well as the ability to manage expectations of the business, clients, team members, management, and external groups Are a hands on, self-motivated professional with the ability to effectively prioritize multiple initiatives Essential Responsibilities: Lead large/enterprise agile initiative, utilizing Scaled Agile Methodology Facilitate PI planning events Directly manage team of scrum masters Lead, manage and direct cross-functional resources (IT and Business) as required throughout agile lifecycle Manage collaboration across agile team/s, ART, Large Solution, Dependency teams, 3rd Parties, waterfall teams and any other area that aligns with the team's PI Commitments Track execution of features and capabilities Plan and communicate with business, Technology leadership, and other key stakeholders regarding agile program status, milestones, issue resolution and escalation. Manage risks, dependencies and priority or scope changes that are introduced to the ART Manage multi-million dollar budget Coach leaders and teams in lean agile practices and mindset Develop effective communication strategy across projects and constituencies Perform other duties and/or special projects as assigned. Qualifications/Requirements: Bachelor's Degree and 5 years of Technology experience or in lieu of degree High School Diploma/GED and 9 years of IT experience, experience in developing and implementing information systems and project management experience Minimum of 5 years of experience in developing and implementing information systems Minimum 5 years of experience in project management and/or scrum master with strong understanding of Agile Ability and flexibility to travel for business as required Desired Characteristics: Certified Scaled Agile Framework (SAFe) enterprise leadership professional Experience in the consumer financial services including credit cards and installment loans Track record of creative problem solving and ability to thrive in a cross-functional and virtual environment High energy, self-motivated, with strong communication skills (verbal and written) Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
Senior Engineer Cryptography
Synchrony Financial Alpharetta, Georgia
Role Summary/Purpose: Millions of cardholders. Billions of transactions. All automated and supported 24/7/365. Who designs and creates the platforms to run all those applications? You, if you join our Tech & Ops team as a Java Development Lead. As a Senior Engineer Cryptography, you'll be in a vital role leading the team with design, architecture and implementing solutions for the products that help our clients/partners manage their finances on the go. Using the latest state of art technology, tools and practices, you'll collaborate with an ever-evolving company that respects both the work you do and the life you lead. It's the ideal time to come aboard - we're focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You're the one we're looking for if you: Are comfortable tackling new challenges and ways of working Are ready to learn new technologies and apply them based on project needs Are committed to helping us build technology product(s) that can scale and perform at high speed Have tactical experience building out and engineering high quality software products Are ready to define your career path Are comfortable challenging your peers and leadership team Are committed towards maintaining production systems without much disruption Can prove yourself quickly and decisively We'll depend on you to: Lead the design and architect solutions that meet SYF business requirements to deliver business value by enabling rapid innovation through modern software development practices and product delivery through rapid innovation and continuous integration In-depth knowledge of algorithms related to data encryption/decryption, tokenization/de-tokenization techniques Apply secure data handling practices by leveraging industry-standard security patterns and efficient techniques to ensure data confidentiality, integrity, and protection throughout the product lifecycle. Having experience in software development of systems related to security implementation and protection of data using algorithms related to Elliptical Curve Cryptography, RSA and AES algorithms Design and implement continuous integration and continuous delivery processes to deliver applications to production, fostering a culture of continuous process improvement Experience in implementing scheduling algorithms using techniques such as priority scheduling, rate momentum scheduling, etc., Establish and optimizat continuous integration and continuous delivery (CI/CD) pipelines to streamline secure application delivery, driving a culture of ongoing process enhancement. Conduct Technology Alternate Assessments and develop Proof-of-Concepts to evaluate new approaches and technologies as needed. Provides technical leadership and guidance to product teams, ensuring adherence to security standards and industry best practices. Collaborate closely with Product Management and Platform Engineering teams throughout the product lifecycle, from development and launch to iterative improvement. Work with internal technical teams and external vendors to troubleshoot, analyze, and resolve complex technical issues, delivering effective solutions. Maintain up-to-date, hands-on expertise in modern software development trends, particularly in secure and cloud-native environments. Proactively learn and adopt emerging industry practices to remain at the forefront of technology advancements. Support daily cloud-native development activities, including automation scripting, build pipeline management, and cloud service integration. Partner with geographically distributed team members to design, architect, and implement robust, secure solutions. Perform additional duties and participate in special projects as assigned. Qualifications/Requirements: Bachelor's degree with minimum 5 years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology and hands-on technical role Minimum 5 years of experience in software development (languages, systems and frameworks such as Spring/Java, Encryption/Tokenization frameworks, ReactJS, RDBMS and NoSQL Databases) Demonstrated expertise in architecting and developing products that safeguard sensitive data using advanced encryption and decryption techniques. Hands-on experience designing and implementing custom tokenization and de-tokenization algorithms ensuring protection of data. Proven expertise in developing secure software systems leveraging cryptographic algorithms such as Elliptic Curve Cryptography (ECC), RSA, and AES, as well as designing proprietary tokenization solutions. Experience in implementing and optimizing scheduling algorithms, including priority-based and rate-momentum scheduling techniques. Minimum 2 years of experience working on or leading teams performing systems automation and integration (in an agile methodology and/or using lean techniques preferred) Desired Characteristics: Sound experience in building systems that can protect data using strong encryption/tokenization algorithms Minimum 2 years of experience with Jenkins, Hudson, Bamboo, and/or other Continuous Integration tools Recent experience with design, implementation of products on cloud and Micro services based eco-systems and Application modernization Experience in building products for application monitoring and resiliency Experience working with SAML, OAuth2, Active Directory and network protocols Experience with implementing data caching and in-memory technologies at scale Solid communication skills, ability to collaborate with different teams, highly motivated and demonstrate high level of initiative Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time . click apply for full job details
04/01/2026
Full time
Role Summary/Purpose: Millions of cardholders. Billions of transactions. All automated and supported 24/7/365. Who designs and creates the platforms to run all those applications? You, if you join our Tech & Ops team as a Java Development Lead. As a Senior Engineer Cryptography, you'll be in a vital role leading the team with design, architecture and implementing solutions for the products that help our clients/partners manage their finances on the go. Using the latest state of art technology, tools and practices, you'll collaborate with an ever-evolving company that respects both the work you do and the life you lead. It's the ideal time to come aboard - we're focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home, near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. You're the one we're looking for if you: Are comfortable tackling new challenges and ways of working Are ready to learn new technologies and apply them based on project needs Are committed to helping us build technology product(s) that can scale and perform at high speed Have tactical experience building out and engineering high quality software products Are ready to define your career path Are comfortable challenging your peers and leadership team Are committed towards maintaining production systems without much disruption Can prove yourself quickly and decisively We'll depend on you to: Lead the design and architect solutions that meet SYF business requirements to deliver business value by enabling rapid innovation through modern software development practices and product delivery through rapid innovation and continuous integration In-depth knowledge of algorithms related to data encryption/decryption, tokenization/de-tokenization techniques Apply secure data handling practices by leveraging industry-standard security patterns and efficient techniques to ensure data confidentiality, integrity, and protection throughout the product lifecycle. Having experience in software development of systems related to security implementation and protection of data using algorithms related to Elliptical Curve Cryptography, RSA and AES algorithms Design and implement continuous integration and continuous delivery processes to deliver applications to production, fostering a culture of continuous process improvement Experience in implementing scheduling algorithms using techniques such as priority scheduling, rate momentum scheduling, etc., Establish and optimizat continuous integration and continuous delivery (CI/CD) pipelines to streamline secure application delivery, driving a culture of ongoing process enhancement. Conduct Technology Alternate Assessments and develop Proof-of-Concepts to evaluate new approaches and technologies as needed. Provides technical leadership and guidance to product teams, ensuring adherence to security standards and industry best practices. Collaborate closely with Product Management and Platform Engineering teams throughout the product lifecycle, from development and launch to iterative improvement. Work with internal technical teams and external vendors to troubleshoot, analyze, and resolve complex technical issues, delivering effective solutions. Maintain up-to-date, hands-on expertise in modern software development trends, particularly in secure and cloud-native environments. Proactively learn and adopt emerging industry practices to remain at the forefront of technology advancements. Support daily cloud-native development activities, including automation scripting, build pipeline management, and cloud service integration. Partner with geographically distributed team members to design, architect, and implement robust, secure solutions. Perform additional duties and participate in special projects as assigned. Qualifications/Requirements: Bachelor's degree with minimum 5 years of experience in Information Technology OR in lieu of the Bachelor's degree, High School diploma and minimum 8 years of experience in Information Technology and hands-on technical role Minimum 5 years of experience in software development (languages, systems and frameworks such as Spring/Java, Encryption/Tokenization frameworks, ReactJS, RDBMS and NoSQL Databases) Demonstrated expertise in architecting and developing products that safeguard sensitive data using advanced encryption and decryption techniques. Hands-on experience designing and implementing custom tokenization and de-tokenization algorithms ensuring protection of data. Proven expertise in developing secure software systems leveraging cryptographic algorithms such as Elliptic Curve Cryptography (ECC), RSA, and AES, as well as designing proprietary tokenization solutions. Experience in implementing and optimizing scheduling algorithms, including priority-based and rate-momentum scheduling techniques. Minimum 2 years of experience working on or leading teams performing systems automation and integration (in an agile methodology and/or using lean techniques preferred) Desired Characteristics: Sound experience in building systems that can protect data using strong encryption/tokenization algorithms Minimum 2 years of experience with Jenkins, Hudson, Bamboo, and/or other Continuous Integration tools Recent experience with design, implementation of products on cloud and Micro services based eco-systems and Application modernization Experience in building products for application monitoring and resiliency Experience working with SAML, OAuth2, Active Directory and network protocols Experience with implementing data caching and in-memory technologies at scale Solid communication skills, ability to collaborate with different teams, highly motivated and demonstrate high level of initiative Grade/Level: 11 The salary range for this position is 115 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. N ew hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time . click apply for full job details
AVP, API Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: As an Assistant Vice President, API Engineer, you will be a main engineer of our J ava microservices helping to lead the entire development process. You will be a leader on an Agile team aligned to a SAFe Agile Release Train, and y ou'll bring us ideas about how to do things differently. You'll be defining what Software Engineering means here and how it can affect the entire industry. This role has a particular focus on credit, lending, and underwriting capabilities built in-house as well as interfacing with external parties. It's the ideal time to come aboard-we're focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Essential Responsibilities: Lead a cross-shore development team Influence and collaborate with technology, product, and credit stakeholders Mentor and influence up and down the chain of command Participate in Agile scrums with cross-functional teams Participate in agile sprints including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause and implement fixes Provide 24x7 on-call support periodically throughout the year Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 4 years of software development or technical product management experience, or in lieu of degree, High School Diploma/GED, and 6 years of software developer or technical product management experience Java Development Experience, particular with Java Spring Boot Critical Thinking, creativity, and problem solving Ability and flexibility to travel for business as required Desired Characteristics: Deep experience building and consuming web services via SOAP and REST Deep Agile expertise Strong Java Spring development skills Experience with dependency management tools like Maven Experience with continuous integration environments like Jenkins Experience building and deploying application on Pivotal Cloud Foundry Experience with writing unit, integration, and UI test cases Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: As an Assistant Vice President, API Engineer, you will be a main engineer of our J ava microservices helping to lead the entire development process. You will be a leader on an Agile team aligned to a SAFe Agile Release Train, and y ou'll bring us ideas about how to do things differently. You'll be defining what Software Engineering means here and how it can affect the entire industry. This role has a particular focus on credit, lending, and underwriting capabilities built in-house as well as interfacing with external parties. It's the ideal time to come aboard-we're focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. Essential Responsibilities: Lead a cross-shore development team Influence and collaborate with technology, product, and credit stakeholders Mentor and influence up and down the chain of command Participate in Agile scrums with cross-functional teams Participate in agile sprints including planning, daily standups, backlog grooming sessions and reviews Analyze production defects, troubleshoot systems, identify root cause and implement fixes Provide 24x7 on-call support periodically throughout the year Work with third party vendors to develop software and/or integrate their software into our products Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's degree and 4 years of software development or technical product management experience, or in lieu of degree, High School Diploma/GED, and 6 years of software developer or technical product management experience Java Development Experience, particular with Java Spring Boot Critical Thinking, creativity, and problem solving Ability and flexibility to travel for business as required Desired Characteristics: Deep experience building and consuming web services via SOAP and REST Deep Agile expertise Strong Java Spring development skills Experience with dependency management tools like Maven Experience with continuous integration environments like Jenkins Experience building and deploying application on Pivotal Cloud Foundry Experience with writing unit, integration, and UI test cases Grade/Level: 10 The salary range for this position is 100 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
VP, Cloud Agile Lead
Synchrony Financial Alpharetta, Georgia
Role Summary/Purpose: The VP, Engineering Cloud Agile Lead will be responsible for coordination of multiple agile Scrum/Kanban Teams and Testing resources executing on Cloud migration initiatives in Engineering. This role is responsible for collaborating with, the release train engineer , scrum masters, product owners, product managers and business leaders in leading cross-team cloud migration initiatives within the roadmap for the Engineering Cloud Migration journey . Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure Strong communication , analytical , tactical and technical skill set used to drive requirements, testing and production validation. Develop, maintain , and ensure compliance of application release management, outage management and change processes and standards. Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/ prioritization and coordinate planning with other ARTs Program Increment (PI) planning in person; Planning and Coordinating events with internal employees and contractors People management for the team: Regularly communicates with team about the day-to-day activities; coaches on different business tasks; offers feedback for teams and individuals; leads by example; solicits feedback from employees; and performance management Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes Design and implement Data Center Extension strategies to enable hybrid cloud environments and optimize infrastructure utilization . Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities. Develop migration documentation, best practices, and runbooks to streamline future cloud migration initiatives. Monitor and resolve issues related to cloud migration and Data Center Extension to maintain uptime and performance. Provide technical guidance and training to teams on cloud platforms and migration tools. Evaluate and recommend cloud technologies and tools appropriate for the financial services environment. Perform other duties and/or special projects as assigned. Qualification/Requirements: Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree, High School /GED and 15+ years of IT experience Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) Proven experience in Data Center Extension and hybrid cloud architecture desig n Experience and knowledge working in SAFe (Scaled Agile Framework) Jira and Jira Align experience ; Epic conditioning , c apacity planning, sprint progress , program and team dependency and risk tracking and program status reporting Ability to understand technical requirements of projects and effectively manage resources , vendors and test efforts Proven track record of leading and executing on critical business initiatives on-time and within budget Desired Skills/Knowledge : SAFe Certified Scrum Master/Release Train Engineer Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented. Strong problem-solving skills with the ability to work independently and collaboratively. Prior work experience in the financial services industry, with a clear understanding of related regulatory and security requirements. Experience with performance tuning and cost optimization in cloud environments. Demonstrated ability to drive change and work effectively across business boundaries Excellent communication skills to engage with stakeholders at all levels. Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable. Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The VP, Engineering Cloud Agile Lead will be responsible for coordination of multiple agile Scrum/Kanban Teams and Testing resources executing on Cloud migration initiatives in Engineering. This role is responsible for collaborating with, the release train engineer , scrum masters, product owners, product managers and business leaders in leading cross-team cloud migration initiatives within the roadmap for the Engineering Cloud Migration journey . Our Way of Working We're proud to offer you choice and flexibility. At Synchrony, our way of working allows you to have the option to work from home near one of our Hubs or come into one of our offices. Occasionally you may be required to commute to our nearest office for in person engagement activities such as business or team meetings, training and culture events. Key Responsibilities: Support Agile Scrum Teams through critical dependency commitments and Program Risk mitigation/closure Strong communication , analytical , tactical and technical skill set used to drive requirements, testing and production validation. Develop, maintain , and ensure compliance of application release management, outage management and change processes and standards. Assist in managing the Program Increment (PI) planning process including the management of Agile ceremonies, support ART backlog refinement/ prioritization and coordinate planning with other ARTs Program Increment (PI) planning in person; Planning and Coordinating events with internal employees and contractors People management for the team: Regularly communicates with team about the day-to-day activities; coaches on different business tasks; offers feedback for teams and individuals; leads by example; solicits feedback from employees; and performance management Lead end-to-end cloud migration projects, including assessment, planning, migration, and post-migration support Collaborate with cross-functional teams such as Infrastructure, Security, Application Owners, and Compliance to ensure smooth migration processes Design and implement Data Center Extension strategies to enable hybrid cloud environments and optimize infrastructure utilization . Ensure adherence to financial sector regulatory requirements, security policies, and compliance standards during migration activities. Develop migration documentation, best practices, and runbooks to streamline future cloud migration initiatives. Monitor and resolve issues related to cloud migration and Data Center Extension to maintain uptime and performance. Provide technical guidance and training to teams on cloud platforms and migration tools. Evaluate and recommend cloud technologies and tools appropriate for the financial services environment. Perform other duties and/or special projects as assigned. Qualification/Requirements: Bachelor's Degree and 10+ years of Technology experience or equivalent leadership program experience or in lieu of degree, High School /GED and 15+ years of IT experience Strong understanding of cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP) Proven experience in Data Center Extension and hybrid cloud architecture desig n Experience and knowledge working in SAFe (Scaled Agile Framework) Jira and Jira Align experience ; Epic conditioning , c apacity planning, sprint progress , program and team dependency and risk tracking and program status reporting Ability to understand technical requirements of projects and effectively manage resources , vendors and test efforts Proven track record of leading and executing on critical business initiatives on-time and within budget Desired Skills/Knowledge : SAFe Certified Scrum Master/Release Train Engineer Creativity, enthusiasm and energy with a strong customer "can do" attitude and result oriented. Strong problem-solving skills with the ability to work independently and collaboratively. Prior work experience in the financial services industry, with a clear understanding of related regulatory and security requirements. Experience with performance tuning and cost optimization in cloud environments. Demonstrated ability to drive change and work effectively across business boundaries Excellent communication skills to engage with stakeholders at all levels. Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are highly desirable. Grade/Level: 12 The salary range for this position is 110 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
VP, Information Security Solution Train Engineer
Synchrony Financial Stamford, Connecticut
Role Summary/Purpose: The Solution Train Engineer will facilitate the Information Security Agile Release Train and Solution Train processes and execution, respectively. This role will escalate impediments, manage risk, help ensure value delivery, and help drive relentless improvement and is the key driver in the Scaled Agile transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindset. The Information Security Solution Train Engineer facilitates and guides the work done by all of the agile release trains delivering the solution. The role will also configure SAFe to our organization's needs, standardizing and documenting best practices. Further, the STE will oversee all Program Increment (PI) sessions, SI Escalation meetings and MVP releases for the Solution Train. Key functions will include: Facilitating solution events, coaching the team, and assisting them to deliver added value by closely working with Solution Architect & Management. Establish and maintain reporting and transparency mechanisms to track progress against goals, PI commitments, and agility maturity across the Solution Train. Identifying and proactively working to remove barriers, influence decisions, and improve the entire delivery system. Acting as a lean-agile leader and coach for the RTE (Release Train Engineer) community. Helping the individual RTE, and ART end-users understand their impact on the overall picture of the decision-making process. Essential Responsibilities: Manage and optimize the flow of value across the ART and Solution Train, providing portfolio-level visibility into delivery progress, PI outcomes, and alignment to strategic priorities. Establish and communicate the annual cadence for Iterations and Program Increments (PIs) for Prism, ensuring consistency, readiness, and transparency. Facilitate PI Planning readiness and execution, fostering a Continuous Exploration and synthesis of vision, roadmap, and backlogs through pre- and post-PI activities. Track execution of features and capabilities, delivering ongoing insights into progress, delivery confidence, risks, and PI outcomes. Identify, manage, and escalate risks, dependencies, and impediments impacting PI execution and overall program delivery. Provide input on resourcing and capacity constraints to address critical bottlenecks and support portfolio and PI commitments. Partner with Product, Architecture, Engineering, and the Agile PMO to ensure strategy, execution, and delivery are aligned across the ART and Solution Train. Drive continuous improvement and operational excellence, including DevOps and Release on Demand maturity, and Lean UX practices. Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and Solution Train and help them improve Foster Communities of Practice and the use of engineering and Built-In Quality practices Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree and minimum 8 years of IT experience or in lieu of degree High School diploma/GED and 9 years of IT experience Minimum of 8 years of IT project management experience in financial services or banking industry Minimum of 8 years of experience with project management methodology (Waterfall, Agile) and all phases of SDLC. Ability and flexibility to travel for business as required Desired Characteristics: Agile experience as Scrum Master and SAFe Scaled Agile experience Experience with a web, mobile or ASP companies strongly preferred Demonstrated competency with linking business strategy with IT technology initiatives Agile experience as Scrum Master and SAFe Scaled Agile experience Strong cross-functional team player with the ability to work seamlessly across a matrix organization Strong business acumen including a broad understanding of financial services business processes and practices Proven track record of leading and executing on critical business initiatives on-time and within budget Proven ability to lead and motivate teams in a matrixed environment Demonstrated ability to drive change and work effectively across business boundaries Superior decision-making, client relationship, and vendor management experience Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities Expertise in evaluating technology and solution engineering, with strong focus on architecture and re-engineering Experience with testing application enhancements Able to understand business requirements and translate into technical requirements for projects Grade/Level: 13 The salary range for this position is 130 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
04/01/2026
Full time
Role Summary/Purpose: The Solution Train Engineer will facilitate the Information Security Agile Release Train and Solution Train processes and execution, respectively. This role will escalate impediments, manage risk, help ensure value delivery, and help drive relentless improvement and is the key driver in the Scaled Agile transformation, coaching leaders, teams, and Scrum Masters in the new processes and mindset. The Information Security Solution Train Engineer facilitates and guides the work done by all of the agile release trains delivering the solution. The role will also configure SAFe to our organization's needs, standardizing and documenting best practices. Further, the STE will oversee all Program Increment (PI) sessions, SI Escalation meetings and MVP releases for the Solution Train. Key functions will include: Facilitating solution events, coaching the team, and assisting them to deliver added value by closely working with Solution Architect & Management. Establish and maintain reporting and transparency mechanisms to track progress against goals, PI commitments, and agility maturity across the Solution Train. Identifying and proactively working to remove barriers, influence decisions, and improve the entire delivery system. Acting as a lean-agile leader and coach for the RTE (Release Train Engineer) community. Helping the individual RTE, and ART end-users understand their impact on the overall picture of the decision-making process. Essential Responsibilities: Manage and optimize the flow of value across the ART and Solution Train, providing portfolio-level visibility into delivery progress, PI outcomes, and alignment to strategic priorities. Establish and communicate the annual cadence for Iterations and Program Increments (PIs) for Prism, ensuring consistency, readiness, and transparency. Facilitate PI Planning readiness and execution, fostering a Continuous Exploration and synthesis of vision, roadmap, and backlogs through pre- and post-PI activities. Track execution of features and capabilities, delivering ongoing insights into progress, delivery confidence, risks, and PI outcomes. Identify, manage, and escalate risks, dependencies, and impediments impacting PI execution and overall program delivery. Provide input on resourcing and capacity constraints to address critical bottlenecks and support portfolio and PI commitments. Partner with Product, Architecture, Engineering, and the Agile PMO to ensure strategy, execution, and delivery are aligned across the ART and Solution Train. Drive continuous improvement and operational excellence, including DevOps and Release on Demand maturity, and Lean UX practices. Drive relentless improvement via Inspect and Adapt workshops; assess the agility level of the ART and Solution Train and help them improve Foster Communities of Practice and the use of engineering and Built-In Quality practices Perform other duties and/or special projects as assigned Qualifications/Requirements: Bachelor's Degree and minimum 8 years of IT experience or in lieu of degree High School diploma/GED and 9 years of IT experience Minimum of 8 years of IT project management experience in financial services or banking industry Minimum of 8 years of experience with project management methodology (Waterfall, Agile) and all phases of SDLC. Ability and flexibility to travel for business as required Desired Characteristics: Agile experience as Scrum Master and SAFe Scaled Agile experience Experience with a web, mobile or ASP companies strongly preferred Demonstrated competency with linking business strategy with IT technology initiatives Agile experience as Scrum Master and SAFe Scaled Agile experience Strong cross-functional team player with the ability to work seamlessly across a matrix organization Strong business acumen including a broad understanding of financial services business processes and practices Proven track record of leading and executing on critical business initiatives on-time and within budget Proven ability to lead and motivate teams in a matrixed environment Demonstrated ability to drive change and work effectively across business boundaries Superior decision-making, client relationship, and vendor management experience Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities Expertise in evaluating technology and solution engineering, with strong focus on architecture and re-engineering Experience with testing application enhancements Able to understand business requirements and translate into technical requirements for projects Grade/Level: 13 The salary range for this position is 130 000.00 USD Annual and is eligible for an annual bonus based on individual and company performance. Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge. Salaries are adjusted according to market in CA, NY Metro and Seattle. Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months' time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 18 months' time in position before they can post. All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don't meet the time in position or performance expectations). Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Our Commitment: When you join us, you'll be part of an inclusive culture where your individual skills, experience, and voice are not only heard - but valued. Together, we're building a future where we can all belong, connect, and turn ideals into action. More than 50% of our workforce is engaged in our Employee Resource Groups (ERGs), where community and passion intersect to offer a safe space to learn and grow. This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. We're proud to have an award-winning culture for all. Reasonable Accommodation Notice: Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-. Representatives are available from 8am - 5pm Monday to Friday, Central Standard Time Job Family Group: Information Technology
IT Infrastructure Manager
CarShield Saint Peters, Missouri
Description: We are seeking a hands-on, strategic IT Infrastructure Manager to lead and oversee our primarily Windows-based, on-premises infrastructure environment. Reporting to IT leadership, this individual will provide direct oversight of infrastructure operations while guiding engineers responsible for day-to-day systems management. This is an on-site leadership role for someone who leads from the front-equally comfortable mentoring engineers, reviewing technical decisions, and stepping into complex deployments when necessary. The ideal candidate maintains strong hands-on expertise and can effectively evaluate infrastructure implementations across VMware, NetApp SAN, Veeam, and hybrid cloud platforms including Azure and AWS , ensuring operational stability, disaster recovery readiness, and long-term infrastructure scalability. Key Responsibilities Provide hands-on technical leadership across Windows Server infrastructure, virtualization platforms, storage systems, and backup environments Review, validate, and approve infrastructure deployments and configuration changes performed by engineering staff Serve as the escalation point for complex infrastructure issues and participate in high-impact deployments when necessary Oversee the Windows Server ecosystem , including Active Directory, DNS, DHCP, Group Policy, and file services Ensure patching, system hardening, lifecycle management, and domain integrity standards are consistently maintained Manage and optimize VMware vSphere environments , including cluster management, high availability (HA), and distributed resource scheduling (DRS) Lead evaluation and potential planning for future virtualization platform initiatives , including Hyper-V considerations Oversee NetApp SAN storage architecture , provisioning, and performance optimization Ensure integrity of Veeam backup and replication systems , including monitoring and validation Lead disaster recovery planning, testing, and documentation , ensuring RTO/RPO alignment with business requirements Provide governance and oversight of hybrid cloud environments , including Azure and AWS integrations Validate cloud deployments for security, redundancy, and cost efficiency Establish and maintain infrastructure standards, documentation practices, and change management processes Mentor and lead Infrastructure Engineers , supporting technical development and operational maturity Collaborate closely with security, application, and business teams to ensure reliable and secure infrastructure operations Requirements: 8+ years of experience in infrastructure engineering within Windows-based enterprise environments 3+ years of experience in a technical leadership or supervisory role Deep hands-on expertise in: -Windows Server technologies (Active Directory, DNS, DHCP, Group Policy) -VMware vSphere environments -NetApp SAN storage platforms -Veeam Backup & Replication -Microsoft Azure (AWS experience preferred) Demonstrated experience managing production, on-premises data center environments Strong understanding of high-availability architectures, disaster recovery planning, and infrastructure resiliency Ability to evaluate technical implementations, enforce standards, and guide infrastructure strategy Exceptional communication skills and the ability to collaborate effectively with both technical teams and business stakeholders Proven ability to mentor engineers and foster a high-performing infrastructure team PIc4d6ac46a56f-3906
04/01/2026
Full time
Description: We are seeking a hands-on, strategic IT Infrastructure Manager to lead and oversee our primarily Windows-based, on-premises infrastructure environment. Reporting to IT leadership, this individual will provide direct oversight of infrastructure operations while guiding engineers responsible for day-to-day systems management. This is an on-site leadership role for someone who leads from the front-equally comfortable mentoring engineers, reviewing technical decisions, and stepping into complex deployments when necessary. The ideal candidate maintains strong hands-on expertise and can effectively evaluate infrastructure implementations across VMware, NetApp SAN, Veeam, and hybrid cloud platforms including Azure and AWS , ensuring operational stability, disaster recovery readiness, and long-term infrastructure scalability. Key Responsibilities Provide hands-on technical leadership across Windows Server infrastructure, virtualization platforms, storage systems, and backup environments Review, validate, and approve infrastructure deployments and configuration changes performed by engineering staff Serve as the escalation point for complex infrastructure issues and participate in high-impact deployments when necessary Oversee the Windows Server ecosystem , including Active Directory, DNS, DHCP, Group Policy, and file services Ensure patching, system hardening, lifecycle management, and domain integrity standards are consistently maintained Manage and optimize VMware vSphere environments , including cluster management, high availability (HA), and distributed resource scheduling (DRS) Lead evaluation and potential planning for future virtualization platform initiatives , including Hyper-V considerations Oversee NetApp SAN storage architecture , provisioning, and performance optimization Ensure integrity of Veeam backup and replication systems , including monitoring and validation Lead disaster recovery planning, testing, and documentation , ensuring RTO/RPO alignment with business requirements Provide governance and oversight of hybrid cloud environments , including Azure and AWS integrations Validate cloud deployments for security, redundancy, and cost efficiency Establish and maintain infrastructure standards, documentation practices, and change management processes Mentor and lead Infrastructure Engineers , supporting technical development and operational maturity Collaborate closely with security, application, and business teams to ensure reliable and secure infrastructure operations Requirements: 8+ years of experience in infrastructure engineering within Windows-based enterprise environments 3+ years of experience in a technical leadership or supervisory role Deep hands-on expertise in: -Windows Server technologies (Active Directory, DNS, DHCP, Group Policy) -VMware vSphere environments -NetApp SAN storage platforms -Veeam Backup & Replication -Microsoft Azure (AWS experience preferred) Demonstrated experience managing production, on-premises data center environments Strong understanding of high-availability architectures, disaster recovery planning, and infrastructure resiliency Ability to evaluate technical implementations, enforce standards, and guide infrastructure strategy Exceptional communication skills and the ability to collaborate effectively with both technical teams and business stakeholders Proven ability to mentor engineers and foster a high-performing infrastructure team PIc4d6ac46a56f-3906
Sr. Desktop Support Specialist
Bluestone Bank Raynham, Massachusetts
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
04/01/2026
Full time
Bluestone Bank Description: Community. Security. Trust. This is the foundation on which Bluestone Bank is built. We've helped Southern New England prosper for over 150 years by providing responsible, relevant, and secure financial solutions. Whether our customer's unique needs include finding a safe place to grow their savings, financing their next home, protecting their future, or building their business, we are here to help them reach their goals. Let's get there, together! In addition to being a great place to bank, Bluestone Bank is a great place to work! Named by the Boston Business Journal as a Best Places to Work in 2025, you are joining a team that cares about your career success and will also receive: A competitive salary with performance-based incentives. Comprehensive medical with deductible reimbursement, dental, and vision coverage. An employer matching 401k plan. Training and professional development opportunities, including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. The Senior Desktop Support Specialist, under the direction and training of the VP, IT Manager, serves as a senior-level technical resource ensuring that systems, software applications, workstations, printers, network communications devices, and general office systems operate efficiently to provide users with a high level of service while adhering to established information technology policies, standards, and procedures. This position assumes advanced responsibilities for workstation installations and installation of pre-defined hardware, cabling, and software configurations, and provides escalation-level support for complex desktop, endpoint, and peripheral issues. The Senior Desktop Support Specialist assists with problem resolution, issue tracking, and monitoring of the helpdesk ticket queue with prioritization of efforts under guidelines provided by the VP, IT Manager. This role also acts as a technical mentor and escalation point for junior IT support staff, provides backup support for core banking system operations, and contributes to network and systems administration tasks in the absence of the Systems Administrator. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Desktop Support & Helpdesk Operations Provides senior-level first and second-tier contact to resolve user issues, escalating tickets as needed to the appropriate IT personnel, and mentoring junior support staff on troubleshooting methodology. Provides advanced assistance and support to users for routine and complex telephone equipment issues, printer and copy machine support, bank email system(s) support, general file access administration, and workstation software/hardware support, including repair, moves, installations, deployments, and upgrades. Manages Active Directory and endpoint administration for 100+ employees and devices across 11+ locations, including user account creation, group provisioning, and access controls. Assists with user password resets, domain user administration, and general user administration of various applications as directed by the VP, IT Manager. Assists with the installation and support for general software applications (Microsoft 365, Adobe, Windows, etc.) and Core Banking software. Provides support and problem resolution for secure email solutions and web browser certificate installations. Deploys new laptops and endpoints via imaging, onboarding processes, and the network change control process across 200+ endpoints on the bank's network. Troubleshoots and resolves technical issues ranging from workstations, servers, and network connectivity. Systems & Network Support Maintains and monitors the IT RMM system daily, including patch and software updates, ticketing, and endpoint health. Reviews and remediates vulnerabilities via the bank's vulnerability management software. Provides basic support for the bank's Wi-Fi network in the absence of the Network Administrator. Assists with virtual machine creation and monitoring via the VM Hypervisor system. Supports core banking system operations and assists with troubleshooting in the absence of the Core Banking Solutions & System Administrator. Assists with VPN administration, configuration, and remote/on-site troubleshooting to ensure secure connectivity. Administrative & Asset Management Tracks software and system upgrades and maintains and updates the IT Asset Inventory database as needed. Maintains and monitors the IT Ticketing system and job queue. Orders office supplies and general computer parts as needed. Creates and maintains documentation on IT systems and cross-trains other IT staff members to step in when needed. Completes the IT daily checklist in the absence of the Senior Systems Administrator, including validation of nightly server backups, antivirus updates, Windows and non-Windows updates, server capacity status, secure email, and other operating system updates. Projects & Leadership Serves as a key contributor on bank-wide IT projects, including VoIP phone system conversions, Microsoft 365 migrations, VPN migrations, and Wi-Fi network deployments. Leads device logistics, user/group provisioning, and coordinated deployment across multiple branch locations for major IT initiatives. Develops internal documentation and end-user setup guides to standardize implementation processes. Provides technical mentorship and guidance to junior desktop support and helpdesk staff. Availability & Other Duties Availability for Saturday on-call support rotation as scheduled by the VP, IT Manager. Additionally, there will be times when special projects are scheduled to be completed outside of standard operating hours, including evening, weekend, or early morning hours. Available to travel to remote branch locations to assist users in resolving issues that cannot be fixed remotely or perform other IT-related tasks. Performs additional duties as requested. The pay range for this position is $29.00 to $32.00 per hour and is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, and business or organizational needs and affordability. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under federal, state, and local laws. Requirements: High School Diploma or equivalent required; Associate's or Bachelor's degree in Information Technology, Management Information Systems, or a related field is strongly preferred. Three to five years of progressive desktop support experience in a professional environment, preferably in the financial services industry. CompTIA A+ certification required; CompTIA Network+, Security+, or other equivalent certifications are a plus. Demonstrated experience with Active Directory, Group Policy, Microsoft 365 Admin Center, endpoint management tools (e.g., Ivanti, Sentinel One, Mimecast), and DUO/MFA administration. Working knowledge of VPN, DNS, DHCP, Wi-Fi deployment, and endpoint/server connectivity. Proficiency with hardware diagnostics and component-level troubleshooting across Windows endpoints, mobile devices, printers, A/V equipment, and physical servers within a multi-site environment. Experience with Python scripting (basic), CMD, or similar tools is a plus. Knowledge of industry regulations and compliance requirements applicable to the banking/financial services sector. Excellent analytical, problem-solving, and decision-making skills. Strong interpersonal and communication skills with a positive attitude and willingness to assist end users in a timely manner. A general understanding of IT security principles and strong organizational skills are required. Ability to work independently and as part of a team, with the capacity to mentor and guide junior staff. PI3c383569ecab-0931
Civil Senior Principal Engineer in Land Development
Cannon Corp Los Angeles, California
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a CIVIL SENIOR PRINCIPAL ENGINEER in WEST LOS ANGELES. West Los Angeles is known for its many popular recreational opportunities, and our office is conveniently located adjacent to the Expo MetroLink Commuter line. CIVIL SENIOR PRINCIPAL ENGINEER JOB SUMMARY Provides daily supervision, coordination, technical support, and training to engineers and designers. Responsible for project management, budgeting oversight, mentoring, leading, and managing talented staff, preparing engineering reports and analyses, design and preparation of plans, specifications, and cost estimates for a variety of clients and great projects (residential / commercial and mixed use development) for land development projects in the Inland Empire. This position offers a clear path to leadership within the Development Business Unit, with a trajectory toward a Regional Manager role. The ideal candidate will gain hands-on experience in high-impact projects, preparing them for greater responsibilities and strategic decision-making. As a key player in the team, this role provides opportunities to develop leadership skills, drive business growth, and contribute to the long-term success of the organization. Candidates who excel in this position will be well-positioned for future advancement into a senior leadership role. CIVIL SENIOR PRINCIPAL ENGINEER JOB DUTIES Concurrently manages a variety of civil engineering land development projects. Establishes and fosters client relations and develops proposals and budgets. Participates in professional and/or technical organizations. Uses technical knowledge to design plans for grading, drainage, water quality (SUSMPs, LIDs, WQMPs and /or SWPPPs), utility, street, off-site improvements, sanitary sewers, and water lines and provide construction assistance / support services. Analyzes and recommends solutions to complex drainage problems. Communicates effectively with various departments, clients, and agencies. Mentors, directs, manages, and supervises the design associates on technical matters and procedures and acts as a technical and management resource to staff. Effectively manages quality assurance and quality control. Ensures projects are delivered on schedule and within scope and budget. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Is actively involved in business development and expanding opportunities in the Inland Empire area. Requirements: Requires a Bachelor's degree in Civil engineering from an accredited college. Requires 15+ years' experience in civil engineering specifically pertaining to land development projects. 5+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Participates in Land Development organizations like BIA, HBA, etc. is a plus. Proven ability to lead teams to success, including past experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Requires a California P.E. license. Proven expertise in land development design. Proven experience in processing improvement plans with jurisdictional agencies in the Inland Empire. Highly proficient with code principles and able to convey them to others. Experience with business development and client management. Experience in hydrologic / hydraulic analyses a plus. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Experience in business development (obtaining new and repeat business). WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI1b8b5ca9d4e6-0306
04/01/2026
Full time
Cannon Corp Description: You'll Come for a Job But You'll Stay for an Exciting Career! Engineering and Designing Reliable, Responsive, Solutions. SINCE 1976, CANNON has provided creative solutions to clients in the energy industry, water resources, public infrastructure, and commercial and residential development. We work hard. We play hard. We have fun. JOIN CANNON as a CIVIL SENIOR PRINCIPAL ENGINEER in WEST LOS ANGELES. West Los Angeles is known for its many popular recreational opportunities, and our office is conveniently located adjacent to the Expo MetroLink Commuter line. CIVIL SENIOR PRINCIPAL ENGINEER JOB SUMMARY Provides daily supervision, coordination, technical support, and training to engineers and designers. Responsible for project management, budgeting oversight, mentoring, leading, and managing talented staff, preparing engineering reports and analyses, design and preparation of plans, specifications, and cost estimates for a variety of clients and great projects (residential / commercial and mixed use development) for land development projects in the Inland Empire. This position offers a clear path to leadership within the Development Business Unit, with a trajectory toward a Regional Manager role. The ideal candidate will gain hands-on experience in high-impact projects, preparing them for greater responsibilities and strategic decision-making. As a key player in the team, this role provides opportunities to develop leadership skills, drive business growth, and contribute to the long-term success of the organization. Candidates who excel in this position will be well-positioned for future advancement into a senior leadership role. CIVIL SENIOR PRINCIPAL ENGINEER JOB DUTIES Concurrently manages a variety of civil engineering land development projects. Establishes and fosters client relations and develops proposals and budgets. Participates in professional and/or technical organizations. Uses technical knowledge to design plans for grading, drainage, water quality (SUSMPs, LIDs, WQMPs and /or SWPPPs), utility, street, off-site improvements, sanitary sewers, and water lines and provide construction assistance / support services. Analyzes and recommends solutions to complex drainage problems. Communicates effectively with various departments, clients, and agencies. Mentors, directs, manages, and supervises the design associates on technical matters and procedures and acts as a technical and management resource to staff. Effectively manages quality assurance and quality control. Ensures projects are delivered on schedule and within scope and budget. Manages and coordinates with various jurisdictional agencies to obtain approvals of improvement plans. Is actively involved in business development and expanding opportunities in the Inland Empire area. Requirements: Requires a Bachelor's degree in Civil engineering from an accredited college. Requires 15+ years' experience in civil engineering specifically pertaining to land development projects. 5+ years demonstrated experience supervising and successfully managing projects within the constraints of scope, schedule, budget, and performance requirements, providing technical oversight for projects and all related project phases and tasks, to include quality assurance reviews. Participates in Land Development organizations like BIA, HBA, etc. is a plus. Proven ability to lead teams to success, including past experience directly reviewing and managing employee performance, and mentoring a team of three or more direct reports. Requires a California P.E. license. Proven expertise in land development design. Proven experience in processing improvement plans with jurisdictional agencies in the Inland Empire. Highly proficient with code principles and able to convey them to others. Experience with business development and client management. Experience in hydrologic / hydraulic analyses a plus. Working knowledge of computer software programs used for civil engineering design (AutoCAD, Civil3D, AES, WSPG, Flowmaster, etc.). Experience in business development (obtaining new and repeat business). WE OFFER competitive salaries, excellent benefits package, a hybrid work schedule, and an active and positive team building, work environment. Cannon is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, age. Compensation details: 00 Yearly Salary PI1b8b5ca9d4e6-0306
Network Services Manager
National Radio Astronomy Observatory Socorro, New Mexico
National Radio Astronomy Observatory Title: Network Services Manager Location: Green Bank Observatory, PO Box 2, GREEN BANK, West Virginia, United States of America• NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America• NRAO Albuquerque Office, 800 Bradbury Dr SE Ste 235, ALBUQUERQUE, New Mexico, United States of America• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America Requisition Number: 170 Job Family: Network Engineer Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The National NRAO is seeking a forward -thinking, transformational Manager of Network Services to lead the Observatory's Network Services Team through a period of significant modernization and organizational change. The location for this position will be at our offices in either Charlottesville, VA; Albuquerque or Socorro, NM; or Green Bank, WV. A remote work arrangement may be available for a well qualified candidate, with occasional site visits. What You Will be Doing: This leader will serve as the NRAO's Network executive, responsible for: Redefining Network capabilities Modernizing Network infrastructure and services Strengthening relationships between the Network Services Team and stakeholders Advancing IT automation across all network layers Scaling networks for the next generation of radio astronomy Transforming organizational culture, processes, and delivery models Driving continuous process improvement throughout Network Services Reporting to the Head of Compute Information Services (CIS), this position plays a critical leadership role in the NRAO's IT universe. The Network Services Team is responsible for providing the networks that support scientific operations across our distributed facilities, including major observatories, remote antenna sites, multiple data centers, and hybrid cloud systems, as well as support for incoming large-scale projects. This is not a maintenance role - it is a change-agent leadership position for someone who thrives in complex environments, inspires teams, and leads modernization efforts from vision to execution. Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment. Ability to safely lift 40lbs on a regular basis. Who You Are: You have a bachelor's degree in a related field You have five years or more of IT management experience A Change Agent Excellent written and oral communication skills Experience modernizing a large-scale IT environment Key Responsibilities: Lead a comprehensive transformation of the Observatory's network capabilities, culture, policies, procedures, and processes. Develop and execute a modern network strategy aligned with scientific, operational, and organizational priorities. Champion standardization, modernization, automation, and process improvement across all network functions. Build and mentor a high-performing, customer and project focused network team. Infrastructure, Networks & Platforms Oversee all multisite network infrastructure, including long haul fiber, campus networks, remote observatory connectivity, data centers, hybrid cloud platforms, and enterprise compute. Ensure network meets high standards of reliability, security, and scalability required to support scientific data flow and Observatory operations. Partner with the Platforms team to provide observable, manageable, scalable, and operatable LAN capabilities People Leadership Build, motivate, and mentor a high performing IT organization capable of supporting both scientific and enterprise missions. Foster a culture of accountability, transparency, collaboration, and continuous improvement. Curating the next generation of IT leadership. Financial & Vendor Management Ensure resources are aligned with strategic priorities and managed responsibly. Additional Requirement Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position. Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PIde0c-4527
04/01/2026
Full time
National Radio Astronomy Observatory Title: Network Services Manager Location: Green Bank Observatory, PO Box 2, GREEN BANK, West Virginia, United States of America• NRAO Headquarters, 520 Edgemont Rd, CHARLOTTESVILLE, Virginia, United States of America• NRAO Albuquerque Office, 800 Bradbury Dr SE Ste 235, ALBUQUERQUE, New Mexico, United States of America• NRAO Array Operations Center, PO Box 0, SOCORRO, New Mexico, United States of America Requisition Number: 170 Job Family: Network Engineer Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The National NRAO is seeking a forward -thinking, transformational Manager of Network Services to lead the Observatory's Network Services Team through a period of significant modernization and organizational change. The location for this position will be at our offices in either Charlottesville, VA; Albuquerque or Socorro, NM; or Green Bank, WV. A remote work arrangement may be available for a well qualified candidate, with occasional site visits. What You Will be Doing: This leader will serve as the NRAO's Network executive, responsible for: Redefining Network capabilities Modernizing Network infrastructure and services Strengthening relationships between the Network Services Team and stakeholders Advancing IT automation across all network layers Scaling networks for the next generation of radio astronomy Transforming organizational culture, processes, and delivery models Driving continuous process improvement throughout Network Services Reporting to the Head of Compute Information Services (CIS), this position plays a critical leadership role in the NRAO's IT universe. The Network Services Team is responsible for providing the networks that support scientific operations across our distributed facilities, including major observatories, remote antenna sites, multiple data centers, and hybrid cloud systems, as well as support for incoming large-scale projects. This is not a maintenance role - it is a change-agent leadership position for someone who thrives in complex environments, inspires teams, and leads modernization efforts from vision to execution. Work Environment Work is mission driven, team oriented and typically performed in an office setting within a research or development environment. Ability to safely lift 40lbs on a regular basis. Who You Are: You have a bachelor's degree in a related field You have five years or more of IT management experience A Change Agent Excellent written and oral communication skills Experience modernizing a large-scale IT environment Key Responsibilities: Lead a comprehensive transformation of the Observatory's network capabilities, culture, policies, procedures, and processes. Develop and execute a modern network strategy aligned with scientific, operational, and organizational priorities. Champion standardization, modernization, automation, and process improvement across all network functions. Build and mentor a high-performing, customer and project focused network team. Infrastructure, Networks & Platforms Oversee all multisite network infrastructure, including long haul fiber, campus networks, remote observatory connectivity, data centers, hybrid cloud platforms, and enterprise compute. Ensure network meets high standards of reliability, security, and scalability required to support scientific data flow and Observatory operations. Partner with the Platforms team to provide observable, manageable, scalable, and operatable LAN capabilities People Leadership Build, motivate, and mentor a high performing IT organization capable of supporting both scientific and enterprise missions. Foster a culture of accountability, transparency, collaboration, and continuous improvement. Curating the next generation of IT leadership. Financial & Vendor Management Ensure resources are aligned with strategic priorities and managed responsibly. Additional Requirement Observatory employees must be authorized to work in the United States. The Observatory presently cannot sponsor H-1B visas for this position. Total Rewards: Associated Universities Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position. Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 PIde0c-4527
Senior Technical Program Liaison
National Radio Astronomy Observatory Albuquerque, New Mexico
National Radio Astronomy Observatory Title: Senior Technical Program Liaison Location: 155 Observatory Rd, Green Bank, WV 24944, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA• 800 Bradbury Dr SE, Albuquerque, NM 87106, USA Requisition Number: 176 Job Family: Software Engineer Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The Atacama Large Millimeter Array (ALMA) is an array of 66 radio antenna located high in the Chilean Andes. Its scientific capabilities are, by a large factor, better than any other millimeter wave radio telescope. It was commissioned in 2013 and is, to date, the largest ground-based astronomical project. ALMA is supported by a diverse team of people in 4 continents (North America, South America, Europe and Asia). We are seeking an experienced technical lead with strong organizational and communications skills to join the NRAO Data Management and Software department. As the Senior Technical Program Liaison for ALMA Software and Computing, you will work with North American (NA) software and computing managers and technical experts as well as ALMA partners in Europe, East Asia, and Chile to strategize, plan, and coordinate activities in support of ALMA technical development projects and operational support. The successful applicant will have an important role in contributing to the planning and leadership for the next generation of significant software upgrades to the ALMA telescope. This position will be located at one of the NRAO facilities in Charlottesville (VA), Socorro (NM), Albuquerque (NM), or Green Bank (WV). Fully remote work may be possible for a highly qualified candidate. What You Will be Doing: You will be the primary liaison between NA ALMA software and computing teams and ALMA partner computing and software managers to coordinate development efforts, ensure operational integrity of the ALMA telescope, and align expectations across technical teams, management, and executives. The successful applicant will need to work with international stakeholders to ensure technical project status, risks, resourcing allocations, and metrics are documented, communicated, and aligned. While this position will not have any direct personnel or project management responsibilities, skills and experience in those areas will be beneficial. The successful applicant will: Act as the primary liaison representing NA software and computing activities to an international ALMA computing management team Coordinate with science operational stakeholders to ensure software and computing plans align with requirements Represent NA software and computing status and risks in ALMA meetings and international forums Collaborate with NRAO and international teams to develop management plans, project schedules, resource allocations, data management plans, and technical risk registers for large scale initiatives Coordinate and track operational upgrades and communicate implications Participate in multi-country ALMA-wide technical meetings Communicate effectively with staff at all ALMA sites Work Environment The successful candidate will join a team of professionals engaged in research and development in the fields of science, engineering, software development, computing, and education. Work is typically performed in a research or development environment. Must be able to operate a personal computer. May occasionally work at high altitudes. Must be able to communicate effectively both verbally and in writing. Domestic and international travel will be required at a level of two to four one-week trips per year. Who You Are: You have a bachelor's degree in Information Technology, Computer Information Systems, Data Management, Data Science or equivalent combination of education and experience required in a closely related field. An advanced degree in a closely related field is preferred. You have at least seven years of experience in software or computing infrastructure design and development with at least three years of experience in leading a technical group or projects. You are knowledgeable about traditional project management tools and techniques. Experience with Agile frameworks is desirable. You have strong interpersonal and group communications skills, oral and written. You must be able to participate in international meetings that may take place between 10.00-13.00 UTC and 20.00 to 22.00 UTC. You must be able to travel to domestic and international working meetings at a level of approximately two to four one-week trips per year. Familiarity with radio astronomy theories and practices is beneficial. Experience in personnel management is desirable. Additional Requirement Observatory employees must be authorized to work in the United States. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. For open rank positions, the starting salary/hourly rates for each level is between: Exempt, Range $110,000-$130,000 Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 00 Yearly Salary PI442df03e9f1e-7774
04/01/2026
Full time
National Radio Astronomy Observatory Title: Senior Technical Program Liaison Location: 155 Observatory Rd, Green Bank, WV 24944, USA• 1011 Lopezville Rd, Socorro, NM 87801, USA• 800 Bradbury Dr SE, Albuquerque, NM 87106, USA Requisition Number: 176 Job Family: Software Engineer Pay Type: Salary Required Education: CPP Position Description: Position Summary The National Radio Astronomy Observatory (NRAO) is an exciting and prestigious research facility that plays a vital role in the study of the universe. The Observatory operates a variety of radio telescopes that span the globe, including the famous Very Large Array (VLA) in New Mexico, the Green Bank Telescope in West Virginia, and the Atacama Large Millimeter/submillimeter Array (ALMA) in Chile. These telescopes are among the most advanced in the world, allowing astronomers to explore the universe in unprecedented detail. The Atacama Large Millimeter Array (ALMA) is an array of 66 radio antenna located high in the Chilean Andes. Its scientific capabilities are, by a large factor, better than any other millimeter wave radio telescope. It was commissioned in 2013 and is, to date, the largest ground-based astronomical project. ALMA is supported by a diverse team of people in 4 continents (North America, South America, Europe and Asia). We are seeking an experienced technical lead with strong organizational and communications skills to join the NRAO Data Management and Software department. As the Senior Technical Program Liaison for ALMA Software and Computing, you will work with North American (NA) software and computing managers and technical experts as well as ALMA partners in Europe, East Asia, and Chile to strategize, plan, and coordinate activities in support of ALMA technical development projects and operational support. The successful applicant will have an important role in contributing to the planning and leadership for the next generation of significant software upgrades to the ALMA telescope. This position will be located at one of the NRAO facilities in Charlottesville (VA), Socorro (NM), Albuquerque (NM), or Green Bank (WV). Fully remote work may be possible for a highly qualified candidate. What You Will be Doing: You will be the primary liaison between NA ALMA software and computing teams and ALMA partner computing and software managers to coordinate development efforts, ensure operational integrity of the ALMA telescope, and align expectations across technical teams, management, and executives. The successful applicant will need to work with international stakeholders to ensure technical project status, risks, resourcing allocations, and metrics are documented, communicated, and aligned. While this position will not have any direct personnel or project management responsibilities, skills and experience in those areas will be beneficial. The successful applicant will: Act as the primary liaison representing NA software and computing activities to an international ALMA computing management team Coordinate with science operational stakeholders to ensure software and computing plans align with requirements Represent NA software and computing status and risks in ALMA meetings and international forums Collaborate with NRAO and international teams to develop management plans, project schedules, resource allocations, data management plans, and technical risk registers for large scale initiatives Coordinate and track operational upgrades and communicate implications Participate in multi-country ALMA-wide technical meetings Communicate effectively with staff at all ALMA sites Work Environment The successful candidate will join a team of professionals engaged in research and development in the fields of science, engineering, software development, computing, and education. Work is typically performed in a research or development environment. Must be able to operate a personal computer. May occasionally work at high altitudes. Must be able to communicate effectively both verbally and in writing. Domestic and international travel will be required at a level of two to four one-week trips per year. Who You Are: You have a bachelor's degree in Information Technology, Computer Information Systems, Data Management, Data Science or equivalent combination of education and experience required in a closely related field. An advanced degree in a closely related field is preferred. You have at least seven years of experience in software or computing infrastructure design and development with at least three years of experience in leading a technical group or projects. You are knowledgeable about traditional project management tools and techniques. Experience with Agile frameworks is desirable. You have strong interpersonal and group communications skills, oral and written. You must be able to participate in international meetings that may take place between 10.00-13.00 UTC and 20.00 to 22.00 UTC. You must be able to travel to domestic and international working meetings at a level of approximately two to four one-week trips per year. Familiarity with radio astronomy theories and practices is beneficial. Experience in personnel management is desirable. Additional Requirement Observatory employees must be authorized to work in the United States. Total Rewards: Associated Universities, Inc. (AUI) offers a comprehensive total rewards package for this position, subject to eligibility requirements. We are committed to serving our employees and their families with an extensive and competitive compensation and benefits package that supports our employees' overall well-being and career growth. Compensation AUI strives to attract and retain dedicated, highly qualified, competent, and motivated employees by offering competitive compensation and recognition for performance. Factors which may affect starting pay within this range may include; education, experience, skills, competencies, other qualifications of the successful candidate, as well as internal equity and labor market conditions. For open rank positions, the starting salary/hourly rates for each level is between: Exempt, Range $110,000-$130,000 Benefits: AUI's benefits package addresses the needs of employees and their families with most benefits beginning on the first day of employment. AUI provides excellent paid time off (13 holidays, annual accrual of up to 24 vacation days and 15 sick days, additional time off for doctor/dentist visits, and 8 weeks of paid parental leave). Medical, dental and vision plans are effective on the first day of employment. AUI's retirement benefit contributes an amount equal to 10 percent of a qualified participant's base pay with no required employee contribution; we also offer an optional supplemental, tax-deferred plan for employee retirement contributions. Application Instructions: Select the "Apply Now" button. Please be prepared to upload your current CV/Resume and a cover letter describing interest and suitability for the position Equal Opportunity Employer Statement: AUI is an equal opportunity employer. To view our complete statement, please visit . If you require reasonable accommodation for any part of the application or hiring process, you may submit your request by sending an email to . PM20 Compensation details: 00 Yearly Salary PI442df03e9f1e-7774
Crew Chief
Professional Engineering Consultant Pittsburg, Kansas
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI6cae8-2173
04/01/2026
Full time
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI6cae8-2173
Crew Chief
Professional Engineering Consultant Wichita, Kansas
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI04c1b1155d02-2175
04/01/2026
Full time
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI04c1b1155d02-2175
Customer Relationship Management and Enterprise Content Manager
Local Government Federal Credit Union Raleigh, North Carolina
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Customer Relationship Management and Enterprise Content (CRM/ECM) Manager is responsible for leading and optimizing Civic's CRM and ECM platforms and services. This role will be responsible for leading a team of CRM/ECM administrators and developers while ensuring successful integration of these platforms with other systems and business processes. This role will work across Salesforce platforms, internal content management platforms, data warehouses and MuleSoft while collaborating to align solutions with business objectives and governance standards. The CRM/ECM Manager will be pivotal in designing, developing and implementing high-quality, scalable solutions that meet business needs and support the credit union's strategic objectives. NORMAL DAY-TO-DAY WORK Translate business requirements into well-architected solutions that best leverage Salesforce and Content Management platforms and products. Evaluate user needs, product requirements documentation and system plans. Participate in technical design sessions; develop technical solution documentation aligned with the business objectives. Apply best practices and technical/business experience to solutions, including design trade-offs and communication of design decisions. Develop solutions and interfaces as required to meet business requirements. Develop, test, and document custom development, integrations, and data migration elements for implementations and ongoing platform operations. Collaborate with cross-departmental stakeholders to design and optimize business processes and integrate business processes across systems. Leverage platform capabilities to optimize business processes and process design with a bias towards automation. Design and develop enterprise systems as part of the software product lifecycle. Proactively identify risks and develop mitigation plans. Support platform road mapping, integrations, and adoption strategies to support organizational growth and digital transformation. Manage high-level vendor relationships and ensure vendors deliver solutions that meet strategic objectives, performance standards, and compliance requirements. Lead, mentor, and develop a team of CRM/ECM administrators and development professionals, fostering professional growth and a collaborative, high-performance environment. Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility, communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. Minimum of 4 - 6 years of experience in CRM, Content Management Business Analysis, or related technology roles, and a minimum of 1-3 years of management or leadership experience. Proven ability to manage and administer complex digital platforms, including online banking systems and CRM solutions. Experience developing and executing digital strategies that drive member or customer engagement and operational efficiency. Strong vendor and stakeholder management skills, including contract negotiation and performance management. Excellent communication and presentation skills, with the ability to influence executive stakeholders and bridge technical and non-technical discussions. Proficiency in data analysis and reporting to inform digital decision-making. Deep understanding of SDLC, Agile methodologies, and digital security standards. Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Bachelor's degree in Business, Information Technology, Digital Operations, or related field Experience working in the financial industry or at a financial institution. Experience managing Salesforce, Nautilus or comparable CRM/ECM systems. Familiarity with digital analytics tools such as Tableau, Power BI, or Salesforce analytics. Demonstrated ability to lead digital transformation initiatives. Strong facilitation and strategic planning skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI298b1add5-
04/01/2026
Full time
Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Customer Relationship Management and Enterprise Content (CRM/ECM) Manager is responsible for leading and optimizing Civic's CRM and ECM platforms and services. This role will be responsible for leading a team of CRM/ECM administrators and developers while ensuring successful integration of these platforms with other systems and business processes. This role will work across Salesforce platforms, internal content management platforms, data warehouses and MuleSoft while collaborating to align solutions with business objectives and governance standards. The CRM/ECM Manager will be pivotal in designing, developing and implementing high-quality, scalable solutions that meet business needs and support the credit union's strategic objectives. NORMAL DAY-TO-DAY WORK Translate business requirements into well-architected solutions that best leverage Salesforce and Content Management platforms and products. Evaluate user needs, product requirements documentation and system plans. Participate in technical design sessions; develop technical solution documentation aligned with the business objectives. Apply best practices and technical/business experience to solutions, including design trade-offs and communication of design decisions. Develop solutions and interfaces as required to meet business requirements. Develop, test, and document custom development, integrations, and data migration elements for implementations and ongoing platform operations. Collaborate with cross-departmental stakeholders to design and optimize business processes and integrate business processes across systems. Leverage platform capabilities to optimize business processes and process design with a bias towards automation. Design and develop enterprise systems as part of the software product lifecycle. Proactively identify risks and develop mitigation plans. Support platform road mapping, integrations, and adoption strategies to support organizational growth and digital transformation. Manage high-level vendor relationships and ensure vendors deliver solutions that meet strategic objectives, performance standards, and compliance requirements. Lead, mentor, and develop a team of CRM/ECM administrators and development professionals, fostering professional growth and a collaborative, high-performance environment. Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility, communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. Minimum of 4 - 6 years of experience in CRM, Content Management Business Analysis, or related technology roles, and a minimum of 1-3 years of management or leadership experience. Proven ability to manage and administer complex digital platforms, including online banking systems and CRM solutions. Experience developing and executing digital strategies that drive member or customer engagement and operational efficiency. Strong vendor and stakeholder management skills, including contract negotiation and performance management. Excellent communication and presentation skills, with the ability to influence executive stakeholders and bridge technical and non-technical discussions. Proficiency in data analysis and reporting to inform digital decision-making. Deep understanding of SDLC, Agile methodologies, and digital security standards. Ability to function in a consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Bachelor's degree in Business, Information Technology, Digital Operations, or related field Experience working in the financial industry or at a financial institution. Experience managing Salesforce, Nautilus or comparable CRM/ECM systems. Familiarity with digital analytics tools such as Tableau, Power BI, or Salesforce analytics. Demonstrated ability to lead digital transformation initiatives. Strong facilitation and strategic planning skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI298b1add5-
Crew Chief
Professional Engineering Consultant Kansas City, Missouri
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI5e1ab000ee67-2176
04/01/2026
Full time
Position Summary: The Crew Chief is a crucial member of our surveying team, responsible for leading and overseeing their survey crew in the execution of land surveying projects. This role involves the management of field survey activities, equipment, and personnel to ensure accurate data collection and the successful completion of survey projects. The Crew Chief plays a pivotal role in maintaining project quality, safety, and efficiency. Duties and Responsibilities: Plan, organize, and lead the survey crew in the execution of field surveys, including control surveys, boundary surveys, topographic surveys, construction layout, as-built surveys, ALTA surveys, transportation surveys and other survey related tasks Ensure accurate and precise data collection using surveying instruments, including total stations, GPS, levels, LiDAR scanners and data collectors Supervise the establishment of survey control points, benchmarks, and reference points Maintain and manage vehicles and surveying equipment, ensuring that it is in optimal working condition and properly calibrated Manage the inventory of field supplies and equipment to ensure adequate resources for survey projects Collect, analyze, and verify the accuracy and quality of the survey data to generate detailed maps, plans, and reports Identifying and resolving discrepancies or errors Prepare and verify mathematical calculations related to surveying and basic engineering; compute and adjust angles, distances, bearings, traverses, and elevations; interpret and compute field data, and evaluate for accuracy and completeness; maintain accurate survey and non-survey related records in the form of field notes, reports, and sketches; maintain vertical and horizontal control notes in files, field book, and computer Conduct project research, secure equipment, use safety techniques, perform the survey operation, handle the equipment, record data, and perform other associated duties for the purpose of delivering a successful project Prepare, review and maintain all job sheets, load trucks, anticipate any extra materials and have a plan for all crew members being supervised Analyze record data, deeds, and plats for property and boundary control Answer questions and provides information to the public concerning surveying activities Make sure the services and materials the client has received meets a quality standard and that all possible energy education measures were performed and completed by crews Complete required paperwork for jobs before and after completions Enforce Client specific safety protocols and best practices during field operations to protect the survey crew and the public; ensure safety devices are present and in use as appropriate; may place traffic control devices and/or direct traffic Ensure adherence to local, state, and federal regulations and surveying standards. Train, mentor, and provide guidance to survey crew members Assign tasks, manage work schedules, and supervise the performance of surveying field personnel Monitor daily production, performance, and hours. Coordinate with clients and project managers to address project requirements, issues, and changes Maintain effective communication and rapport with clients and landowners during field surveys Ensure daily uploads of all data, photos, field notes, safety reports, and any other project related information Enter accurate time logs for crew for hours worked Assist in the preparation of survey reports and deliverables Maintain constant awareness of safety practices of the workers and clients Other projects and responsibilities may be added at the company's discretion Special Knowledge, skills and abilities: Exhibits responsibility for both survey equipment and other survey personnel. Able to validate minimum experience requirements for Fundamentals of Surveying Exam preferred Able to validate minimum experience requirements for Professional Surveying Exam Ability to work 50+ hours per week and weekends when necessary Willing to travel up to 20% of the time Understand potential outdoor hazards associated with working outdoors such as obstacles, straddling, climbing, crawling, and wading to traverse obstacles Education and Experience: Associate's degree or equivalent from two-year college or technical school; or six months to one year of related experience, and/or training; or equivalent combination of education and experience preferred Minimum of three (3) years of experience in land surveying with a proven track record of progressively responsible roles Proficient in using surveying instruments (Total Stations, GPS, Levels, etc.). and software (AutoCAD, Trimble Business Center etc.) Strong knowledge of surveying principles, techniques, and procedures Excellent leadership and team management skills Strong organizational and problem-solving abilities Effective communication and client relationship management skills Valid driver's license and willingness to travel to various job sites Legally authorized to work in the U.S. without sponsorship Data collection basics, CAD skills, Proficient in Microsoft Office Possesses above average mathematical knowledge and ability to operate tablets and computers License and Certification: P.S. or L.S.I.T. preferred but not required Work Environment: PEC values a healthy work environment, and we focus on working efficiently and collaboratively to ensure quality and productive work as well as quality time away from the office. The work environment is friendly, respectful, and team oriented with daily peer interactions regarding work progress, client needs and project-specific technical issues. We strive to create an enjoyable work environment with support and opportunities for positive career growth. Much of the work will be conducted in a field setting. The position requires mobility and driving. Duties involved require moving materials that weigh up to 25-50 pounds frequently and able to carry 50 pounds over rough terrain for at least 100 yards. Will lift 85-100 pounds and on an occasional basis. Manual dexterity and coordination are required over 50% of the work period while operating equipment such as computer keyboard, mouse, calculator and similar machines. Bending, reaching, standing, and walking required. Continuously stand for up to 4 or more hours per day. Work outdoors in various weather and topographical conditions for long periods of time. Outdoor temperatures can range from above 100 degrees F to below zero degrees F. Supervisory Responsibilities (if there are no supervisor responsibilities, put N/A): N/A HP21 PEC is an AA/EEO/Veteran/Disabled employer. PI5e1ab000ee67-2176
Patient Care Concierge I (Front Desk - Bilingual Spanish)
ClareMedica Health Partners LLC Hialeah, Florida
Position Title: Patient Care Concierge I (Front Desk - Bilingual Spanish) Location: Miami, FL 33157 Description: At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support. DUTIES AND RESPONSIBILITIES Interact with patients and visitors in a polite and friendly manner.Enthusiastically greet every guest that enters our center.Responsible for preparing new patient registration, patient check-in, and patient check-out.Answer all phone calls professionally and courteously, taking detailed and accurate messages.Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients.Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.Obtains insurance information (ID card, member/group , etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.Verify each patient is scheduled for the proper appointment types.Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.Send detailed Telephone Encounters to the corresponding parties.Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.Monitor and process incoming faxes.Restock office supplies as needed and maintain inventory log. Maintain cleanliness of space by keeping front office and lobby area neat and tidy.Maintains the confidentiality of patients' personal information and medical records.Participates in daily/weekly huddles. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.Performs other duties as assigned and modified at manager's discretion. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. QUALIFICATIONS/REQUIREMENTS High School Diploma, GED, or equivalent combination of education and/ or experience.A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.BLS preferred.Exceptional oral and written communication skills, time management skills and organizational skills.Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.Mindset focused on resolving problems for patients and achieving team goals.Knowledge of medical products, terminology, services, standards, policies, and procedures.Ability to act calmly in busy or stressful situations.Demonstrated strong listening skills.Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.Skilled in basic phone and computer operation.Ability to work effectively within role independently and with other team members.Ability to organize and complete work in a timely manner.Detail-oriented to ensure accuracy of reports and data.Proficiency with the ability to problem solve, multitask, and carry out instructions.Ability to read, write and effectively communicate in English. Bilingual is a plus.HIPAA and AHCA experience preferred.Healthcare experience preferred.EMR system experience preferred. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards PIe13e021e33ee-6088
04/01/2026
Full time
Position Title: Patient Care Concierge I (Front Desk - Bilingual Spanish) Location: Miami, FL 33157 Description: At Claremedica, exceptional is the standard. Driven by our purpose to enhance the lives of the seniors in the communities where we have the privilege to work, live, and play, the Claremedica team is comprised of the brightest and best in their fields of expertise. From clinical excellence to unparalleled administrative support and beyond, we're working together to help seniors live happier, healthier, fuller lives. That kind of teamwork and passion for excelling can only exist in a workplace that fosters employees' growth and wellness and where their full potential and value are realized. At Claremedica, we're excited about great people like you. We're even more excited to support you with the resources, training, benefits, competitive compensation, and more to help you thrive and succeed in our communities. Opportunity awaits - welcome to Claremedica. ESSENTIAL FUNCTIONS The Patient Care Concierge is the first point of contact for patients at Claremedica and a key member of our healthcare team. Serving as a patient advocate, this role is crucial in providing exceptional customer service. Responsibilities include managing patient interactions, ensuring the smooth operation of the front office, greeting and assisting patients, scheduling appointments, checking patients in and out, managing patient records and phone calls, and coordinating with medical staff to deliver excellent patient care. The Patient Care Concierge builds strong relationships with patients, ensuring they feel that their health is our top priority while providing vital administrative support. DUTIES AND RESPONSIBILITIES Interact with patients and visitors in a polite and friendly manner.Enthusiastically greet every guest that enters our center.Responsible for preparing new patient registration, patient check-in, and patient check-out.Answer all phone calls professionally and courteously, taking detailed and accurate messages.Maintain and organize the Provider's schedule by scheduling, rescheduling, and confirming appointments for patients.Responsible for verifying patient demographic-related data and materials from patients and/or their representatives.Obtains insurance information (ID card, member/group , etc.). Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits.Verify each patient is scheduled for the proper appointment types.Run your end-of-day financial reconciliation report and provide it to your Leader with any cash collected.Send detailed Telephone Encounters to the corresponding parties.Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system.Monitor and process incoming faxes.Restock office supplies as needed and maintain inventory log. Maintain cleanliness of space by keeping front office and lobby area neat and tidy.Maintains the confidentiality of patients' personal information and medical records.Participates in daily/weekly huddles. Presents patients with customer service survey during check out and escalates if needed for immediate service recovery.Performs other duties as assigned and modified at manager's discretion. SUPERVISORY RESPONSIBILITIES This position does not have supervisory responsibilities. QUALIFICATIONS/REQUIREMENTS High School Diploma, GED, or equivalent combination of education and/ or experience.A minimum of 1 year of work experience in a medical clinic desired or prior customer service experience.BLS preferred.Exceptional oral and written communication skills, time management skills and organizational skills.Ability to communicate with employees, patients, and other individuals in a professional and courteous manner.Mindset focused on resolving problems for patients and achieving team goals.Knowledge of medical products, terminology, services, standards, policies, and procedures.Ability to act calmly in busy or stressful situations.Demonstrated strong listening skills.Ability and willingness to travel locally and/or regionally up to 10% of the time to assist in covering other centers, as needed.Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook, and Excel plus a variety of other word-processing, spreadsheet, database, e-mail, and presentation software. Must be able to type at least 40 WPM.Skilled in basic phone and computer operation.Ability to work effectively within role independently and with other team members.Ability to organize and complete work in a timely manner.Detail-oriented to ensure accuracy of reports and data.Proficiency with the ability to problem solve, multitask, and carry out instructions.Ability to read, write and effectively communicate in English. Bilingual is a plus.HIPAA and AHCA experience preferred.Healthcare experience preferred.EMR system experience preferred. WORKING CONDITIONS General office working conditions. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function. While performing the duties of this job, the employee will be required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The employee must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust your focus. Manual dexterity is required to use desktop computers and peripherals. WORK ENVIRONMENT Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of his job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. TRAVEL Local travel between care centers may be required for coverage. SAFETY HAZARD OF THE JOB Minimal Hazards PIe13e021e33ee-6088
Project Management Organization (PMO) Lead - On site position
New River Electrical Corporation Granville, Ohio
Position Title: Project Management Organization (PMO) Lead - On site position Location: Granville , OH Pay Range: N/A Application Instructions Please complete the application completely and accurately. Position Description Position Summary New River Electrical (NRE) is seeking a collaborative and outcome-driven PMO Lead to establish and champion our first formal IT Project Management Office (PMO) with a specific focus on enterprise business systems. This role is responsible for developing, implementing, and managing a holistic IT project intake process for core business applications. The PMO Lead must be seen as a partner and advocate for internal stakeholders while providing disciplined IT governance to ensure the organization is prioritizing the initiatives with the highest business impact. You will be expected to lead through influence to bring projects initiated within functional business areas into a unified IT portfolio, ensuring these systems are scalable, integrated, and professionally managed. This position reports to the VP of Information Technology. Duties/Responsibilities Business Systems PMO Foundation: Design and manage a standardized IT project intake process specifically for enterprise business applications (ERP, HRIS, LMS, etc.) and establish formal Project Management and Business Analysis functions. Business Justification & ROI: Lead the development of business cases and justifications for proposed IT initiatives, ensuring that system investments are strategically aligned and provide clear value to the organization. Stakeholder Advocacy: Serve as a dedicated partner and advocate for business units, facilitating communication between IT and internal stakeholders to ensure system requirements meet operational needs. Enterprise Project Execution: Serve as a hands-on Project Manager for large-scale business system implementations, upgrades, and integrations, ensuring they are delivered on time and within scope. Portfolio Governance: Maintain standardized oversight and reporting to ensure IT resources and investments are focused on the highest-priority business initiatives rather than disparate, localized solutions. Group Facilitation: Act as a confident leader in project-related group discussions, driving consensus and clear decision-making among diverse stakeholders and functional owners. Position Requirements Qualifications Experience: B.S. in Information Technology, Business, or a related field. Requires 10+ years of IT experience, with a heavy emphasis on the project management and lifecycle of enterprise business systems (ERP, HRIS, etc.). Business Acumen: Proven experience building business cases, justifying technology spend, and identifying opportunities to modernize manual business processes. Leadership & Influence: Demonstrated history of leading through influence in complex environments, with a strong ability to build partnerships across business units without direct authority. Communication & Facilitation: Exceptional interpersonal and group facilitation skills, with the ability to lead project discussions and translate complex business needs into technical requirements. Methodological Proficiency: Strong background in Project Management and Business Analysis methodologies, particularly as they apply to software implementation and business process optimization. Travel Travel is limited to approximately 10% to 20% , including travel to job sites or meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. PIbb8b76d35a3f-4880
04/01/2026
Full time
Position Title: Project Management Organization (PMO) Lead - On site position Location: Granville , OH Pay Range: N/A Application Instructions Please complete the application completely and accurately. Position Description Position Summary New River Electrical (NRE) is seeking a collaborative and outcome-driven PMO Lead to establish and champion our first formal IT Project Management Office (PMO) with a specific focus on enterprise business systems. This role is responsible for developing, implementing, and managing a holistic IT project intake process for core business applications. The PMO Lead must be seen as a partner and advocate for internal stakeholders while providing disciplined IT governance to ensure the organization is prioritizing the initiatives with the highest business impact. You will be expected to lead through influence to bring projects initiated within functional business areas into a unified IT portfolio, ensuring these systems are scalable, integrated, and professionally managed. This position reports to the VP of Information Technology. Duties/Responsibilities Business Systems PMO Foundation: Design and manage a standardized IT project intake process specifically for enterprise business applications (ERP, HRIS, LMS, etc.) and establish formal Project Management and Business Analysis functions. Business Justification & ROI: Lead the development of business cases and justifications for proposed IT initiatives, ensuring that system investments are strategically aligned and provide clear value to the organization. Stakeholder Advocacy: Serve as a dedicated partner and advocate for business units, facilitating communication between IT and internal stakeholders to ensure system requirements meet operational needs. Enterprise Project Execution: Serve as a hands-on Project Manager for large-scale business system implementations, upgrades, and integrations, ensuring they are delivered on time and within scope. Portfolio Governance: Maintain standardized oversight and reporting to ensure IT resources and investments are focused on the highest-priority business initiatives rather than disparate, localized solutions. Group Facilitation: Act as a confident leader in project-related group discussions, driving consensus and clear decision-making among diverse stakeholders and functional owners. Position Requirements Qualifications Experience: B.S. in Information Technology, Business, or a related field. Requires 10+ years of IT experience, with a heavy emphasis on the project management and lifecycle of enterprise business systems (ERP, HRIS, etc.). Business Acumen: Proven experience building business cases, justifying technology spend, and identifying opportunities to modernize manual business processes. Leadership & Influence: Demonstrated history of leading through influence in complex environments, with a strong ability to build partnerships across business units without direct authority. Communication & Facilitation: Exceptional interpersonal and group facilitation skills, with the ability to lead project discussions and translate complex business needs into technical requirements. Methodological Proficiency: Strong background in Project Management and Business Analysis methodologies, particularly as they apply to software implementation and business process optimization. Travel Travel is limited to approximately 10% to 20% , including travel to job sites or meetings. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee is required to sit at a desk and work on a computer for prolonged periods of time. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Equal Opportunity Employer AAP/EEO Statement It has been and will continue to be a fundamental policy of the Company not to discriminate on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or status as a veteran, or any other basis protected by applicable federal, state or local law, with respect to recruitment, hiring, training, promotion, and other terms and condition of employment. PIbb8b76d35a3f-4880

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