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34 jobs found in San Francisco

Advancement Reporting & Analytics Manager
EXPLORATORIUM San Francisco, California
SUMMARY The Advancement Reporting & Analytics Manager is the reporting, data-analysis, and data-process lead within Institutional Advancement (IA). This position owns the fundraising data that development leadership relies on to make decisions: designing and building reports and dashboards in Salesforce NPSP, translating strategic questions into the queries that answer them, helping design the processes that produce reliable data, and safeguarding the integrity of gift, opportunity, and constituent data. Beyond decision-making, this role produces the data that helps execute and evaluate our core fundraising programs, from appeals and campaigns to donor renewal and pipeline development. The role collaborates heavily within the IA team and with the Salesforce Administrator, who owns system configuration, and with the Accounting Department to ensure gifts are recorded, reconciled, and accurately transferred between the fundraising and financial systems. This is an analytics-forward, individual-contributor role that operates with a high degree of independent judgment and reports to the Director of Advancement Services. ESSENTIAL FUNCTIONS Design, build, and maintain complex regular and ad hoc reports and dashboards in Salesforce to support fundraising strategy, moves management, and leadership decision-making Translate the information needs of development leadership and team leads into well-specified data requirements, queries, and reporting deliverables that advance fundraising goals Partner with program leads to produce the segmentation, targeting, and performance data their fundraising programs depend on, from audience definition through results Partner with the Director of Advancement Services and colleagues across IA to design, document, and improve business processes, translating operational needs into clear workflows, data requirements, and reporting solutions Own advancement data quality: conduct regular audits of gift, pledge, opportunity, and constituent data for accuracy, completeness, and anomalies; partner with the gift processor to resolve discrepancies Reconcile gifts and pledges with the Accounting Department on a regular schedule and serve as the advancement data liaison during financial audits Partner with the Salesforce Administrator to specify configuration changes that reporting and analysis require; define the need, and collaborate on implementation rather than owning system build Format, manage, and execute bulk data imports and updates within the CRM Maintain and enforce data standards and governance across campaign structure, funding categories, and opportunity coding, in alignment with CASE reporting standards and IRS contribution requirements Collaborate with the Digital Marketing team on segmented reporting and list generation through Salesforce Marketing Cloud, and troubleshoot data issues when they arise Manage the reporting production schedule to ensure timely delivery of reports and fulfillment of data requests within Institutional Advancement Actively participate as an integrated member of the IA team; attend donor events and museum activities that support fundraising priorities, such as the annual fundraising gala Perform additional duties as assigned MINIMUM QUALIFICATIONS BA/BS degree or an equivalent combination of education and experience Three to four years of experience in a development or advancement environment, including experience producing reporting and analysis from an integrated CRM Experience building reports and dashboards in Salesforce (NPSP or Nonprofit Cloud strongly preferred; or an equivalent CRM such as Blackbaud Raiser's Edge considered), with the ability to grow into complex query and analysis work Prior experience in an advancement operation aligned to CASE Global Reporting Standards, supporting major-gift fundraising and portfolio/pipeline management (moves management); working knowledge of the opportunity/solicitation lifecycle, campaign and appeal structure, and fund accounting basics Strong knowledge of fundraising best practices and IRS contribution regulations and reporting requirements Comfortable with reconciliation processes between multiple financial data sources Advanced skill with data tools: Microsoft Excel and Google Sheets; experience with bulk data operations (e.g., Data Loader) a strong plus Demonstrated curiosity and analytical problem-solving skills, with the ability to identify anomalies, investigate underlying causes, and work independently toward practical solutions Excellent organization and planning skills, including the ability to prioritize and multi-task Well-rounded communication skills; able to explain data and its meaning clearly to both technical and non-technical colleagues Skilled at working collaboratively within IA and across museum teams Ability to exercise judgment and maintain confidentiality PREFERRED QUALIFICATIONS Familiarity with Salesforce report types, SOQL, and data architecture concepts sufficient to partner effectively with a system administrator Experience with audience segmentation/grouping to drive marketing/communication efforts and JIRA or similar project-management tools Interest in or exposure to applying AI and automation tools in a data or fundraising context PHYSICAL REQUIREMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Familiarity with Salesforce report types, SOQL, and data architecture concepts sufficient to partner effectively with a system administrator Experience with audience segmentation/grouping to drive marketing/communication efforts and JIRA or similar project-management tools Interest in or exposure to applying AI and automation tools in a data or fundraising context APPLICATION DEADLINE This position is open until filled HOW TO APPLY This is a regular, full-time (37.5 hours per week), exempt, non-union position that includes benefits. The salary range for this role is $89,697 to $97,945 DOE. Please include a cover letter with your application. Applications submitted without a cover letter will not be considered for review. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page. The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment. Compensation details: 5 Yearly Salary PI9f73625f92af-2525
10/13/2026
Full time
SUMMARY The Advancement Reporting & Analytics Manager is the reporting, data-analysis, and data-process lead within Institutional Advancement (IA). This position owns the fundraising data that development leadership relies on to make decisions: designing and building reports and dashboards in Salesforce NPSP, translating strategic questions into the queries that answer them, helping design the processes that produce reliable data, and safeguarding the integrity of gift, opportunity, and constituent data. Beyond decision-making, this role produces the data that helps execute and evaluate our core fundraising programs, from appeals and campaigns to donor renewal and pipeline development. The role collaborates heavily within the IA team and with the Salesforce Administrator, who owns system configuration, and with the Accounting Department to ensure gifts are recorded, reconciled, and accurately transferred between the fundraising and financial systems. This is an analytics-forward, individual-contributor role that operates with a high degree of independent judgment and reports to the Director of Advancement Services. ESSENTIAL FUNCTIONS Design, build, and maintain complex regular and ad hoc reports and dashboards in Salesforce to support fundraising strategy, moves management, and leadership decision-making Translate the information needs of development leadership and team leads into well-specified data requirements, queries, and reporting deliverables that advance fundraising goals Partner with program leads to produce the segmentation, targeting, and performance data their fundraising programs depend on, from audience definition through results Partner with the Director of Advancement Services and colleagues across IA to design, document, and improve business processes, translating operational needs into clear workflows, data requirements, and reporting solutions Own advancement data quality: conduct regular audits of gift, pledge, opportunity, and constituent data for accuracy, completeness, and anomalies; partner with the gift processor to resolve discrepancies Reconcile gifts and pledges with the Accounting Department on a regular schedule and serve as the advancement data liaison during financial audits Partner with the Salesforce Administrator to specify configuration changes that reporting and analysis require; define the need, and collaborate on implementation rather than owning system build Format, manage, and execute bulk data imports and updates within the CRM Maintain and enforce data standards and governance across campaign structure, funding categories, and opportunity coding, in alignment with CASE reporting standards and IRS contribution requirements Collaborate with the Digital Marketing team on segmented reporting and list generation through Salesforce Marketing Cloud, and troubleshoot data issues when they arise Manage the reporting production schedule to ensure timely delivery of reports and fulfillment of data requests within Institutional Advancement Actively participate as an integrated member of the IA team; attend donor events and museum activities that support fundraising priorities, such as the annual fundraising gala Perform additional duties as assigned MINIMUM QUALIFICATIONS BA/BS degree or an equivalent combination of education and experience Three to four years of experience in a development or advancement environment, including experience producing reporting and analysis from an integrated CRM Experience building reports and dashboards in Salesforce (NPSP or Nonprofit Cloud strongly preferred; or an equivalent CRM such as Blackbaud Raiser's Edge considered), with the ability to grow into complex query and analysis work Prior experience in an advancement operation aligned to CASE Global Reporting Standards, supporting major-gift fundraising and portfolio/pipeline management (moves management); working knowledge of the opportunity/solicitation lifecycle, campaign and appeal structure, and fund accounting basics Strong knowledge of fundraising best practices and IRS contribution regulations and reporting requirements Comfortable with reconciliation processes between multiple financial data sources Advanced skill with data tools: Microsoft Excel and Google Sheets; experience with bulk data operations (e.g., Data Loader) a strong plus Demonstrated curiosity and analytical problem-solving skills, with the ability to identify anomalies, investigate underlying causes, and work independently toward practical solutions Excellent organization and planning skills, including the ability to prioritize and multi-task Well-rounded communication skills; able to explain data and its meaning clearly to both technical and non-technical colleagues Skilled at working collaboratively within IA and across museum teams Ability to exercise judgment and maintain confidentiality PREFERRED QUALIFICATIONS Familiarity with Salesforce report types, SOQL, and data architecture concepts sufficient to partner effectively with a system administrator Experience with audience segmentation/grouping to drive marketing/communication efforts and JIRA or similar project-management tools Interest in or exposure to applying AI and automation tools in a data or fundraising context PHYSICAL REQUIREMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Familiarity with Salesforce report types, SOQL, and data architecture concepts sufficient to partner effectively with a system administrator Experience with audience segmentation/grouping to drive marketing/communication efforts and JIRA or similar project-management tools Interest in or exposure to applying AI and automation tools in a data or fundraising context APPLICATION DEADLINE This position is open until filled HOW TO APPLY This is a regular, full-time (37.5 hours per week), exempt, non-union position that includes benefits. The salary range for this role is $89,697 to $97,945 DOE. Please include a cover letter with your application. Applications submitted without a cover letter will not be considered for review. Please, no phone calls in regards to this job. To apply, please visit the Exploratorium job page. The Exploratorium is proud to be an equal opportunity employer and values diversity, inclusion and respect. We welcome and strongly encourage applicants from all backgrounds. All qualified applicants will receive consideration for employment. Compensation details: 5 Yearly Salary PI9f73625f92af-2525
Technical Writer IV
Pinnacle Technical Resources San Francisco, California
Position: Technical Writer IV Location: Remote Duration: 5 months Job ID: 179254 Job Overview: We are seeking a highly skilled and experienced Technical Writer IV to join our team. In this role, you will collaborate with developers, quality engineers, product managers, and usability experts to create user-friendly documentation that enhances the usability of the Salesforce application. You will be responsible for producing high-quality user interface text, online help, developer guides, and other user assistance materials. This position is ideal for a self-directed individual who is passionate about technology, has excellent communication skills, and understands the impact of their work on the overall success of the product. Responsibilities: Create and update documentation for Salesforce AgentExchange. Develop, write, edit, and format materials, including technical manuals, installation guides, user manuals, and related technical and business process documentation. Adhere to format, content, and style guidelines while creating, updating, and enhancing documentation. Ensure accuracy, consistency, and quality in all documentation. Collaborate with cross-functional teams, including developers, quality engineers, product managers, and usability experts. Utilize innovative technical communication tools and Agile methodologies to deliver high-quality work. Qualifications: 6-8 years of technical writing experience. Proven expertise as a Grade IV Technical Writer, including self-directed research and team collaboration. Exceptional written and verbal communication skills. Experience using AI tools for content creation and editing. Ability to create user-friendly documentation that simplifies complex technical concepts. Optional: Experience with software app stores as an app store team member or software developer. Teachable skills: Salesforce-specific content tooling. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $65 - $70 per hour The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
10/12/2026
Full time
Position: Technical Writer IV Location: Remote Duration: 5 months Job ID: 179254 Job Overview: We are seeking a highly skilled and experienced Technical Writer IV to join our team. In this role, you will collaborate with developers, quality engineers, product managers, and usability experts to create user-friendly documentation that enhances the usability of the Salesforce application. You will be responsible for producing high-quality user interface text, online help, developer guides, and other user assistance materials. This position is ideal for a self-directed individual who is passionate about technology, has excellent communication skills, and understands the impact of their work on the overall success of the product. Responsibilities: Create and update documentation for Salesforce AgentExchange. Develop, write, edit, and format materials, including technical manuals, installation guides, user manuals, and related technical and business process documentation. Adhere to format, content, and style guidelines while creating, updating, and enhancing documentation. Ensure accuracy, consistency, and quality in all documentation. Collaborate with cross-functional teams, including developers, quality engineers, product managers, and usability experts. Utilize innovative technical communication tools and Agile methodologies to deliver high-quality work. Qualifications: 6-8 years of technical writing experience. Proven expertise as a Grade IV Technical Writer, including self-directed research and team collaboration. Exceptional written and verbal communication skills. Experience using AI tools for content creation and editing. Ability to create user-friendly documentation that simplifies complex technical concepts. Optional: Experience with software app stores as an app store team member or software developer. Teachable skills: Salesforce-specific content tooling. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. Pay Range: $65 - $70 per hour The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at During the hiring process, we may use artificial intelligence (AI) tools to assist in evaluating information related to your application. These tools may help analyze job-related qualifications or assist recruiters in reviewing applications and interview responses. AI-generated information is one factor considered in our hiring process. Final employment decisions are made by qualified hiring personnel and are not based solely on AI-generated recommendations.
Java Developer
WFNQAFR44D San Francisco, California
About Company: test company About the Role: As a Calibration Specialist, you will play a critical role in ensuring the accuracy and reliability of measurement instruments and equipment used across various operational processes. Your expertise will directly impact product quality, safety, and compliance with industry standards by maintaining precise calibration records and performing routine and corrective calibrations. You will collaborate closely with engineering, quality assurance, and production teams to troubleshoot and resolve calibration issues, thereby minimizing downtime and optimizing equipment performance. This role demands a meticulous approach to detail and a strong understanding of calibration techniques and standards to uphold the integrity of measurement systems. Ultimately, your work will support continuous improvement initiatives and regulatory compliance within the organization. Minimum Qualifications: Associate degree or higher in Engineering, Physics, Metrology, or a related technical field. Proven experience in calibration of industrial instruments and equipment, preferably in a manufacturing or laboratory environment. Strong knowledge of calibration standards such as ISO/IEC 17025 and relevant industry regulations. Proficiency in using calibration tools, measurement devices, and software for data logging and analysis. Excellent attention to detail and strong organizational skills to manage multiple calibration tasks and documentation. Preferred Qualifications: Certification as a Calibration Technician (e.g., from the American Society for Quality or equivalent). Experience with automated calibration systems and advanced metrology equipment. Familiarity with quality management systems such as ISO 9001. Ability to interpret technical drawings, schematics, and specifications related to instrumentation. Strong problem-solving skills and experience in process improvement initiatives. Responsibilities: Perform routine and non-routine calibration of a wide range of instruments and equipment according to established procedures and standards. Maintain detailed and accurate calibration records, documentation, and reports to ensure traceability and compliance with regulatory requirements. Identify, diagnose, and resolve calibration discrepancies or equipment malfunctions in collaboration with cross-functional teams. Develop and update calibration procedures and schedules to align with industry best practices and company policies. Train and support other staff members on proper calibration techniques and the importance of measurement accuracy. Skills: The required skills enable the Calibration Specialist to accurately perform and document calibrations, ensuring all instruments meet stringent quality and regulatory standards. Attention to detail and organizational skills are essential for managing calibration schedules and maintaining comprehensive records that support traceability and audits. Technical proficiency with calibration tools and software facilitates efficient data collection and analysis, which is critical for identifying deviations and implementing corrective actions. Preferred skills such as certification and familiarity with automated systems enhance the specialist's ability to work with complex equipment and contribute to continuous improvement efforts. Effective communication and problem-solving skills are used daily to collaborate with cross-functional teams and resolve calibration-related challenges promptly.
10/12/2026
Full time
About Company: test company About the Role: As a Calibration Specialist, you will play a critical role in ensuring the accuracy and reliability of measurement instruments and equipment used across various operational processes. Your expertise will directly impact product quality, safety, and compliance with industry standards by maintaining precise calibration records and performing routine and corrective calibrations. You will collaborate closely with engineering, quality assurance, and production teams to troubleshoot and resolve calibration issues, thereby minimizing downtime and optimizing equipment performance. This role demands a meticulous approach to detail and a strong understanding of calibration techniques and standards to uphold the integrity of measurement systems. Ultimately, your work will support continuous improvement initiatives and regulatory compliance within the organization. Minimum Qualifications: Associate degree or higher in Engineering, Physics, Metrology, or a related technical field. Proven experience in calibration of industrial instruments and equipment, preferably in a manufacturing or laboratory environment. Strong knowledge of calibration standards such as ISO/IEC 17025 and relevant industry regulations. Proficiency in using calibration tools, measurement devices, and software for data logging and analysis. Excellent attention to detail and strong organizational skills to manage multiple calibration tasks and documentation. Preferred Qualifications: Certification as a Calibration Technician (e.g., from the American Society for Quality or equivalent). Experience with automated calibration systems and advanced metrology equipment. Familiarity with quality management systems such as ISO 9001. Ability to interpret technical drawings, schematics, and specifications related to instrumentation. Strong problem-solving skills and experience in process improvement initiatives. Responsibilities: Perform routine and non-routine calibration of a wide range of instruments and equipment according to established procedures and standards. Maintain detailed and accurate calibration records, documentation, and reports to ensure traceability and compliance with regulatory requirements. Identify, diagnose, and resolve calibration discrepancies or equipment malfunctions in collaboration with cross-functional teams. Develop and update calibration procedures and schedules to align with industry best practices and company policies. Train and support other staff members on proper calibration techniques and the importance of measurement accuracy. Skills: The required skills enable the Calibration Specialist to accurately perform and document calibrations, ensuring all instruments meet stringent quality and regulatory standards. Attention to detail and organizational skills are essential for managing calibration schedules and maintaining comprehensive records that support traceability and audits. Technical proficiency with calibration tools and software facilitates efficient data collection and analysis, which is critical for identifying deviations and implementing corrective actions. Preferred skills such as certification and familiarity with automated systems enhance the specialist's ability to work with complex equipment and contribute to continuous improvement efforts. Effective communication and problem-solving skills are used daily to collaborate with cross-functional teams and resolve calibration-related challenges promptly.
Data Analyst III
Pinnacle Technical Resources San Francisco, California
Title: Data Analyst III (HR/ Workday/ People Analytics) Location: San Francisco, CA or Seattle, WA (3 days/ week) Duration: 4+ months 179298 Pay rate: $65/hr to $68/hr Job Description: Role Overview: Client is seeking a detail-oriented Data Analyst to support a temporary leave of absence. In this role, candidates will take ownership of complex workbook architectures, managing raw data transfers between platforms, and ensuring core hiring, demand, and onboarding data sets remain fully updated and accurate. Core Functions: Spreadsheet Management and Data Updates: Owner of core global hiring/demand tracking sheets - candidates will maintain, troubleshoot, and build advanced formulas to automate recurring data refreshes. Pipeline Transfers and Systems Reconciliation: Execute routine data exports/transfers between Tableau/Workday and internal trackers across regions, auditing for data misalignment. Executive Cadence and Tableau Dashboards: Own regular executive Demand and Hires reporting, translating refreshed models into Tableau dashboards for Programs and Recruiting leadership. Program Evaluation and Ad-Hoc Requests: Support end of program evaluations - gathering data from two data sources and reporting in digestible dashboards. Onboarding Data Tracking: Maintain centralized operations data tracking to deliver onboarding for all new hires. Attention to data governance: Tracking and documenting start date changes, hiring manager changes, and tracing back to who and when made changes. Required Skills: Proficiency in Tableau Familiarity with Workday data structures Expert Excel/Google Sheets skills (advanced formulas, workbook architecture) Experience being a point-of-contact across regional/functional stakeholders Comfort working with inconsistent source data and reconciling across systems. Clear written communication for cross-functional stakeholder updates. Nice to Have: Experience with Qualtrics or similar survey/evaluation distribution tools. Experience with exec-level reporting/dashboarding. Prior recruiting operations, HR ops, or people-analytics experience. Supplier FAQ: Aside from the job description, what will a typical day for this contractor look like? Outlined in JD - a few additional meetings. Please rank your top preferred skill sets (e.g.: tools, previous experience, technologies) Must have skills: Tableau, Excel, Clear Communication Teachable skills: Executive Presence Optional skills: Recruiting Operations Does this worker need to be near any hubs? (If so, provide onsite address and how many days per week): Ideally in SF or Seattle, 3 days a week. How quickly are you looking to interview/hire? ASAP How many interview rounds will there be? (We recommend condensing interview rounds to not lose talent to other opportunities) Two rounds. Why Join Our Team Our team is small, autonomous, and focused on delivering value quickly through AI, analytics, automation, and commonly available enterprise tools. We build practical solutions that help business partners work more effectively and make better decisions. This role is critical to the foundation of our AI and agent development work. By improving data access, quality, mapping, and readiness, this position helps ensure that our agents, dashboards, and automation solutions are accurate, trusted, and useful. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
10/12/2026
Full time
Title: Data Analyst III (HR/ Workday/ People Analytics) Location: San Francisco, CA or Seattle, WA (3 days/ week) Duration: 4+ months 179298 Pay rate: $65/hr to $68/hr Job Description: Role Overview: Client is seeking a detail-oriented Data Analyst to support a temporary leave of absence. In this role, candidates will take ownership of complex workbook architectures, managing raw data transfers between platforms, and ensuring core hiring, demand, and onboarding data sets remain fully updated and accurate. Core Functions: Spreadsheet Management and Data Updates: Owner of core global hiring/demand tracking sheets - candidates will maintain, troubleshoot, and build advanced formulas to automate recurring data refreshes. Pipeline Transfers and Systems Reconciliation: Execute routine data exports/transfers between Tableau/Workday and internal trackers across regions, auditing for data misalignment. Executive Cadence and Tableau Dashboards: Own regular executive Demand and Hires reporting, translating refreshed models into Tableau dashboards for Programs and Recruiting leadership. Program Evaluation and Ad-Hoc Requests: Support end of program evaluations - gathering data from two data sources and reporting in digestible dashboards. Onboarding Data Tracking: Maintain centralized operations data tracking to deliver onboarding for all new hires. Attention to data governance: Tracking and documenting start date changes, hiring manager changes, and tracing back to who and when made changes. Required Skills: Proficiency in Tableau Familiarity with Workday data structures Expert Excel/Google Sheets skills (advanced formulas, workbook architecture) Experience being a point-of-contact across regional/functional stakeholders Comfort working with inconsistent source data and reconciling across systems. Clear written communication for cross-functional stakeholder updates. Nice to Have: Experience with Qualtrics or similar survey/evaluation distribution tools. Experience with exec-level reporting/dashboarding. Prior recruiting operations, HR ops, or people-analytics experience. Supplier FAQ: Aside from the job description, what will a typical day for this contractor look like? Outlined in JD - a few additional meetings. Please rank your top preferred skill sets (e.g.: tools, previous experience, technologies) Must have skills: Tableau, Excel, Clear Communication Teachable skills: Executive Presence Optional skills: Recruiting Operations Does this worker need to be near any hubs? (If so, provide onsite address and how many days per week): Ideally in SF or Seattle, 3 days a week. How quickly are you looking to interview/hire? ASAP How many interview rounds will there be? (We recommend condensing interview rounds to not lose talent to other opportunities) Two rounds. Why Join Our Team Our team is small, autonomous, and focused on delivering value quickly through AI, analytics, automation, and commonly available enterprise tools. We build practical solutions that help business partners work more effectively and make better decisions. This role is critical to the foundation of our AI and agent development work. By improving data access, quality, mapping, and readiness, this position helps ensure that our agents, dashboards, and automation solutions are accurate, trusted, and useful. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
Senior IT Technician at High Growth IT Startup
Cascade Technology Services, LLC San Francisco, California
Senior IT Technician at High-Growth IT Startup Cascade is a rapidly growing MSP (managed service provider), offering tech services in the Bay Area and beyond. We provide world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our clients, while also learning and advancing quickly, and playing a key role in our company's growth. We're looking to provide an above-market compensation package for an exceptionally high level of customer service skills to very demanding end users, so only candidates who are highly confident of their ability to provide high-touch service should apply. This position is a hybrid role however being based in either Los Angeles or the San Francisco Bay Area is essential for this role as on-site work will be a requirement. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 5 years of help desk experience. At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting finance/accounting applications. (QuickBooks, Sage, Axys, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our clients to tackle high-level technical problems. Providing technical support by phone, email, chat, and (as needed) in person. Working on challenging technical projects. Participating in an on-call rotation. Creating and maintaining technical documentation. Maintaining internal infrastructure. (Atlassian, SAML/SS, VPNs, Linux System Administration, SSL Certificates, etc.) Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.
10/12/2026
Full time
Senior IT Technician at High-Growth IT Startup Cascade is a rapidly growing MSP (managed service provider), offering tech services in the Bay Area and beyond. We provide world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our clients, while also learning and advancing quickly, and playing a key role in our company's growth. We're looking to provide an above-market compensation package for an exceptionally high level of customer service skills to very demanding end users, so only candidates who are highly confident of their ability to provide high-touch service should apply. This position is a hybrid role however being based in either Los Angeles or the San Francisco Bay Area is essential for this role as on-site work will be a requirement. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 5 years of help desk experience. At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting finance/accounting applications. (QuickBooks, Sage, Axys, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our clients to tackle high-level technical problems. Providing technical support by phone, email, chat, and (as needed) in person. Working on challenging technical projects. Participating in an on-call rotation. Creating and maintaining technical documentation. Maintaining internal infrastructure. (Atlassian, SAML/SS, VPNs, Linux System Administration, SSL Certificates, etc.) Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match. $125 monthly technology reimbursement. $150 monthly meal stipend. $100 healthy living expense program. Generous reimbursement and bonuses for learning and training, including technical certifications. Flexible working hours. Regular work from home. Generous PTO, sick and family leave policies. At Cascade, we have committed ourselves to being a diverse and inclusive workplace, ensuring our employees are comfortable bringing their authentic selves to work every day. We value unique perspectives and believe this is critical to solving complex problems. Everyone is welcome and encouraged to apply.
Remote Software Developer (Entry Level)/Data Scientist
SynergisticIT San Francisco, California
Procrastinators: Your Tech Career Will Not Start Tomorrow "I'll start next month" is how gaps get longer. The market does not pause while you wait to feel perfectly ready. Every delayed study week is another week of outdated practice and thinner confidence. JOPP gives procrastinators something unstructured job hunting never will: a daily live schedule, trainers who answer questions in real time, projects with deadlines, and a marketing team that expects you to show up. Sessions typically run 5-7 hours a day for about 5-6 months, with the option to keep preparing until you are truly interview-ready. This is not motivation-poster advice. It is a system. You replace rumination with skill-building, then interviews. SynergisticIT has done this with jobseekers since 2010. Choose a start date. It is the kindest form of pressure you can put on yourself. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Start building your data career with practical preparation- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
10/12/2026
Full time
Procrastinators: Your Tech Career Will Not Start Tomorrow "I'll start next month" is how gaps get longer. The market does not pause while you wait to feel perfectly ready. Every delayed study week is another week of outdated practice and thinner confidence. JOPP gives procrastinators something unstructured job hunting never will: a daily live schedule, trainers who answer questions in real time, projects with deadlines, and a marketing team that expects you to show up. Sessions typically run 5-7 hours a day for about 5-6 months, with the option to keep preparing until you are truly interview-ready. This is not motivation-poster advice. It is a system. You replace rumination with skill-building, then interviews. SynergisticIT has done this with jobseekers since 2010. Choose a start date. It is the kindest form of pressure you can put on yourself. We Focus on Java /Full stack/Devops and Data Science /Data Engineers/Data analysts/BI Analysts/ Machine learning/AI candidates Ideal Candidates: Recent grads in CS, Engineering, Math, or Statistics with limited or no job experience Jobseekers who had layoffs due to Downsizing and want to get in demand tech stack Professionals seeking a career switch to tech Candidates with career gaps or lacking real-world experience Individuals looking to boost their skill portfolio for better job prospects Computer Science grads with limited or no job experience Students who recently finished their Bachelor's or Master's programs Those struggling to land interviews despite having experience Please check below links: Event videos (OCW, JavaOne, Gartner): USA Today feature Explore JOPP: Contact: please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates Technical Skills or Experience? Which one is important to get a Job? Start building your data career with practical preparation- Contact us Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req. Resume submissions may be shared with our JOPP team database also. Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Project Manager - II
Pinnacle Technical Resources San Francisco, California
Title: Integrated Campaigns Marketing Project Manager Location: 100% Remote 5+ Months Contract JP: 179735 Pay Range: $60/hr to $65/hr Integrated Campaigns Marketing-Digital and Print Creative The Salesforce Global Brand Marketing team is looking for a vibrant, self-starting Project Manager to join our Team. We oversee the Creative Projects for the Global Brand Marketing team and this role will specifically support the Salesforce Integrated Campaigns Marketing, as well as Digital Creative. This is a great role for a results-oriented person with the ability to communicate effectively, make decisions on the fly, and encourage collaboration between teams. The ideal candidate has previous experience managing projects where creative teams are concepting and producing integrated campaigns including assets such as: TV spots, print, out of home, display ads, web pages, social media assets, white papers, webinars, etc. This person is known for rallying teams around a shared goal by bringing energy and focus to ensure exceptional results are delivered on time and with enthusiasm. This person is comfortable facilitating projects in a fast-paced, solutions-oriented environment. You must be able to: Build and facilitate project plans and meetings Communicate timelines and approval frameworks for cross-team understanding Identify, communicate, and recommend solutions to boost team efficiency and productivity Manage a large, dynamic scope of projects with a variety of stakeholders across multiple teams, ensuring everyone is aligned and continually updated Provide timely status updates Identify and remove impediments that block the team's ability to meet project objectives Facilitate ongoing team discussions and work to resolve challenges Work, think, and adapt quickly in a fast-paced and fluid environment Have a healthy sense of humor and a strong penchant for fun Specific Knowledge/Skills: The ability to effectively use Slack, Google spreadsheets, and Google Decks. Three to five plus years of project/program management experience in integrated campaigns from conception to delivery (TV, print, out of home, display, social, website, etc) Production on-set experience a plus Prior ad agency experience a plus A strong command of the web and marketing packages. Outstanding organizational, communication, and interpersonal skills (verbal/presentation/written). Proven experience working with teams across multiple departments (cross-functional groups a plus). Experience overseeing multiple projects simultaneously with multiple stakeholders Use of independent judgment and initiative to make recommendations and/or solve problems Proactive and results-oriented Aside from the job description, what will a typical day for this contractor look like? executing marketing campaigns, routing to executives, getting approvals, coordinating between legal, creative, studios, managing agendas for meetings, summaries/recaps for meetings. Please rank your top preferred skill sets (e.g.: tools, previous experience, technologies) Knowledge of slack is ideal Must have skills: knowledge of design tools like figma, photoshop, illustrator, editing software is ideal. Teachable skills: AI skills Optional skills: How many years of experience would you consider overqualified? 20 How many years of experience would you consider underqualified? Under 5 Please confirm location requirements: Geo B Can this position be fully remote? yes Does this worker need to be near any hubs? (If so, provide onsite address and how many days per week): No If the role requires the worker to be onsite? (If so, provide onsite address and how many days per week): No Any specific time zones this candidate will need to accommodate? West coast would be awesome, but no preference Is there potential for extension of conversion to FTE? yes maybe, but definitely extension Any other critical details to note for our suppliers? (Team size, applicable job titles that would apply) Ideally has worked in marketing on print, digital, social, Out of home Why Join Our Team Our team is small, autonomous, and focused on delivering value quickly through AI, analytics, automation, and commonly available enterprise tools. We build practical solutions that help business partners work more effectively and make better decisions. This role is critical to the foundation of our AI and agent development work. By improving data access, quality, mapping, and readiness, this position helps ensure that our agents, dashboards, and automation solutions are accurate, trusted, and useful. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
10/12/2026
Full time
Title: Integrated Campaigns Marketing Project Manager Location: 100% Remote 5+ Months Contract JP: 179735 Pay Range: $60/hr to $65/hr Integrated Campaigns Marketing-Digital and Print Creative The Salesforce Global Brand Marketing team is looking for a vibrant, self-starting Project Manager to join our Team. We oversee the Creative Projects for the Global Brand Marketing team and this role will specifically support the Salesforce Integrated Campaigns Marketing, as well as Digital Creative. This is a great role for a results-oriented person with the ability to communicate effectively, make decisions on the fly, and encourage collaboration between teams. The ideal candidate has previous experience managing projects where creative teams are concepting and producing integrated campaigns including assets such as: TV spots, print, out of home, display ads, web pages, social media assets, white papers, webinars, etc. This person is known for rallying teams around a shared goal by bringing energy and focus to ensure exceptional results are delivered on time and with enthusiasm. This person is comfortable facilitating projects in a fast-paced, solutions-oriented environment. You must be able to: Build and facilitate project plans and meetings Communicate timelines and approval frameworks for cross-team understanding Identify, communicate, and recommend solutions to boost team efficiency and productivity Manage a large, dynamic scope of projects with a variety of stakeholders across multiple teams, ensuring everyone is aligned and continually updated Provide timely status updates Identify and remove impediments that block the team's ability to meet project objectives Facilitate ongoing team discussions and work to resolve challenges Work, think, and adapt quickly in a fast-paced and fluid environment Have a healthy sense of humor and a strong penchant for fun Specific Knowledge/Skills: The ability to effectively use Slack, Google spreadsheets, and Google Decks. Three to five plus years of project/program management experience in integrated campaigns from conception to delivery (TV, print, out of home, display, social, website, etc) Production on-set experience a plus Prior ad agency experience a plus A strong command of the web and marketing packages. Outstanding organizational, communication, and interpersonal skills (verbal/presentation/written). Proven experience working with teams across multiple departments (cross-functional groups a plus). Experience overseeing multiple projects simultaneously with multiple stakeholders Use of independent judgment and initiative to make recommendations and/or solve problems Proactive and results-oriented Aside from the job description, what will a typical day for this contractor look like? executing marketing campaigns, routing to executives, getting approvals, coordinating between legal, creative, studios, managing agendas for meetings, summaries/recaps for meetings. Please rank your top preferred skill sets (e.g.: tools, previous experience, technologies) Knowledge of slack is ideal Must have skills: knowledge of design tools like figma, photoshop, illustrator, editing software is ideal. Teachable skills: AI skills Optional skills: How many years of experience would you consider overqualified? 20 How many years of experience would you consider underqualified? Under 5 Please confirm location requirements: Geo B Can this position be fully remote? yes Does this worker need to be near any hubs? (If so, provide onsite address and how many days per week): No If the role requires the worker to be onsite? (If so, provide onsite address and how many days per week): No Any specific time zones this candidate will need to accommodate? West coast would be awesome, but no preference Is there potential for extension of conversion to FTE? yes maybe, but definitely extension Any other critical details to note for our suppliers? (Team size, applicable job titles that would apply) Ideally has worked in marketing on print, digital, social, Out of home Why Join Our Team Our team is small, autonomous, and focused on delivering value quickly through AI, analytics, automation, and commonly available enterprise tools. We build practical solutions that help business partners work more effectively and make better decisions. This role is critical to the foundation of our AI and agent development work. By improving data access, quality, mapping, and readiness, this position helps ensure that our agents, dashboards, and automation solutions are accurate, trusted, and useful. About PTR Global: PTR Global is a leading provider of information technology and workforce solutions. PTR Global has become one of the largest providers in its industry, with over 5000 professionals providing services across the U.S. and Canada. For more information visit At PTR Global, we understand the importance of your privacy and security. We NEVER ASK job applicants to: Pay any fee to be considered for, submitted to, or selected for any opportunity. Purchase any product, service, or gift cards from us or for us as part of an application, interview, or selection process. Provide sensitive financial information such as credit card numbers or banking information. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup. The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits, including medical, dental, vision, and 401K contributions, as well as PTO, sick leave, and other benefits mandated by applicable state or localities where you reside or work. If you receive a suspicious message, email, or phone call claiming to be from PTR Global do not respond or click on any links. Instead, contact us directly at +1 . To report any concerns, please email us at
Deskside Technician II
Stefanini San Francisco, California
Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management
10/12/2026
Full time
Stefanini Group is looking for Deskside Technician II for a globally recognized company! For interested applicants, click the apply button or you may reach out to Alfher Hidalgo at / for faster processing. Thank you! Duties and Responsibilities: Troubleshooting and repairing hardware issues; Urgent break/fix replacements (e.g., hardware failure troubleshooting and replacement) in accordance with Knowledge Base Articles and work instructions; Preventative maintenance (e.g., lifecycle); Troubleshooting HW issues on end user devices; Proper utilization of ServiceNow; ServiceNow queue management and Ticket follow-up; Escalating Tickets that cannot be resolved to the appropriate desktop support or 3rd party; Critical project support that involves hardware and/or high-touch user experience; Perform comprehensive site hardware asset inventory; Maintain consumable device inventory count; Conduct spare part and loaner pool management; Support IMACR/D requests; Engage OEM for warranty repairs and follow up on status; Escort OEM technicians onsite when needed. Assist client with physical support for incidents related to network, datacenter, and other activities as requested. Work on child ticket as assigned by Level 2/3 client-provided technical staff. What you need to succeed: Knowledge of multiple manufacturers and operating systems. Excellent troubleshooting capability. Ability to work in a team environment as well as independently. Ability to communicate technical information -technical audiences. Excellent verbal and written communication skills. Ability to complete assignments with no supervision. Ability to search internally/externally for support information. Customer-oriented attitude. Ability to travel locally and in-state to support other sites, if applicable. Valid driver's license and proof of auto insurance, if travel is required. Attendance and schedule adherence are requirements of this position. This position includes continuous walking, bending and lifting equipment sometimes up to 50 pounds and engaging in labor related duties of connecting computer equipment. Knows and applies fundamental concepts, practices and procedures of particular field of specialization. Required Skills: 3 years of min. experience as Desktop Support Specialist. Corporate desk side support with strong emphasis supporting Windows and MacOS and corresponding applications; Troubleshooting and replacing hardware on PCs and Mac laptops and desktops; Active Directory Deploying IT equipment (Windows, Mac); Imaging and staging PCs; Managing the equipment inventory and lifecycle; Migrating End User data; Moving in scope IT equipment; Collecting and coordinating disposal of in scope IT equipment; Facilitating third-party vendor on-site presence for Onsite Lifecycle Management
EDA Infrastructure Support Engineer
CYNET Systems San Francisco, California
Job Overview: Pay Range: $65.00hr - $70.00hr Requirement/Must Have: Strong familiarity with semiconductor design flows and backend compute environments. Hands-on experience triaging distributed resource management systems (e.g., IBM Spectrum LSF, Slurm, Altair Grid Engine). Experience managing and debugging FlexLM / FlexNet publisher systems. Proficiency in triaging pipeline disruptions in Jenkins, GitLab CI, GitHub Actions, or similar tools. Solid scripting skills in Python, Bash, or Perl for automated log analysis and environment checking. Strong problem-solving and rapid debugging skills under pressure. Strong verbal and written communication skills. Responsibilities: Monitor, manage, and triage issues within high-performance compute environments (e.g., LSF, Grid Engine, or Slurm) to ensure optimal job scheduling and resource utilization. Track, debug, and resolve license checkout failures, denials, and server sync issues for major EDA vendors (Client, Cadence, Siemens/Mentor). Troubleshoot and resolve automated build, test, and simulation failures within the hardware CI infrastructure. Partner closely with hardware design engineers, CAD teams, and IT infrastructure to provide rapid root-cause analysis and minimize engineering downtime. Skills: EDA Tools. HPC Infrastructure. Grid Computing. LSF. Slurm. FlexLM. CI/CD. Python. Bash. Perl. Qualification And Education: Experience with Electronic Design Automation (EDA) Infrastructure L1/L2 Support. Experience with HPC Infrastructure and Environment Management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
10/12/2026
Full time
Job Overview: Pay Range: $65.00hr - $70.00hr Requirement/Must Have: Strong familiarity with semiconductor design flows and backend compute environments. Hands-on experience triaging distributed resource management systems (e.g., IBM Spectrum LSF, Slurm, Altair Grid Engine). Experience managing and debugging FlexLM / FlexNet publisher systems. Proficiency in triaging pipeline disruptions in Jenkins, GitLab CI, GitHub Actions, or similar tools. Solid scripting skills in Python, Bash, or Perl for automated log analysis and environment checking. Strong problem-solving and rapid debugging skills under pressure. Strong verbal and written communication skills. Responsibilities: Monitor, manage, and triage issues within high-performance compute environments (e.g., LSF, Grid Engine, or Slurm) to ensure optimal job scheduling and resource utilization. Track, debug, and resolve license checkout failures, denials, and server sync issues for major EDA vendors (Client, Cadence, Siemens/Mentor). Troubleshoot and resolve automated build, test, and simulation failures within the hardware CI infrastructure. Partner closely with hardware design engineers, CAD teams, and IT infrastructure to provide rapid root-cause analysis and minimize engineering downtime. Skills: EDA Tools. HPC Infrastructure. Grid Computing. LSF. Slurm. FlexLM. CI/CD. Python. Bash. Perl. Qualification And Education: Experience with Electronic Design Automation (EDA) Infrastructure L1/L2 Support. Experience with HPC Infrastructure and Environment Management. Benefits: Our Benefits Include: Medical, Dental, and Vision Insurance 401(k) Retirement Plan Health Savings Account (HSA) Disability Insurance (Short-Term and Long-Term) Life and AD&D Insurance Paid Sick Leave (where required by applicable state or local law) Supplemental Insurance Plans Identity Theft Protection Pet Insurance Employee Wellness Programs Employee Assistance Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right to modify, amend, or terminate any benefit plans at any time in accordance with applicable laws. About Cynet Systems Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading technology staffing and workforce solutions company serving Fortune 500 companies, government agencies, and enterprise organizations across the United States and Canada. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. Our organization is certified to ISO 9001, ISO 14001, ISO 27001, and SOC 2 Type II standards, reflecting our commitment to quality, security, operational excellence, and customer success.
Project Manager
Aditi Consulting San Francisco, California
Payrate: $55.00 - $57.00/hr. Summary: The Global Brand Marketing team is seeking a vibrant, self-starting Project Manager to join our team. This role will support Integrated Campaigns Marketing and Digital Creative. It is ideal for a results-oriented individual with strong communication skills, decision-making ability, and a talent for fostering collaboration between teams. Responsibilities: Build and facilitate project plans and meetings. Communicate timelines and approval frameworks for cross-team understanding. Identify, communicate, and recommend solutions to boost team efficiency and productivity. Manage a large, dynamic scope of projects with various stakeholders across multiple teams, ensuring alignment and continuous updates. Provide timely status updates. Identify and remove impediments that block the team's ability to meet project objectives. Facilitate ongoing team discussions and work to resolve challenges. Work, think, and adapt quickly in a fast-paced and fluid environment. Maintain a healthy sense of humor and a strong penchant for fun. Qualifications: 3 - 5 plus years of project/program management experience in integrated campaigns from conception to delivery (TV, print, out of home, display, social, website, etc). Experience overseeing multiple projects simultaneously with multiple stakeholders. Outstanding organizational, communication, and interpersonal skills (verbal/presentation/written). Proven experience working with teams across multiple departments (cross-functional groups a plus). Use of independent judgment and initiative to make recommendations and/or solve problems. Proactive and results-oriented attitude. Skills: Effective use of Slack, Google spreadsheets, and Google Decks. Knowledge of design tools like Figma, Photoshop, Illustrator, and editing software. Production on-set experience a plus. Prior ad agency experience a plus. A strong command of the web and marketing packages. Pay Transparency: The typical base pay for this role across the U.S. is: $55.00 - $57.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy . # 26 - 05757
10/12/2026
Full time
Payrate: $55.00 - $57.00/hr. Summary: The Global Brand Marketing team is seeking a vibrant, self-starting Project Manager to join our team. This role will support Integrated Campaigns Marketing and Digital Creative. It is ideal for a results-oriented individual with strong communication skills, decision-making ability, and a talent for fostering collaboration between teams. Responsibilities: Build and facilitate project plans and meetings. Communicate timelines and approval frameworks for cross-team understanding. Identify, communicate, and recommend solutions to boost team efficiency and productivity. Manage a large, dynamic scope of projects with various stakeholders across multiple teams, ensuring alignment and continuous updates. Provide timely status updates. Identify and remove impediments that block the team's ability to meet project objectives. Facilitate ongoing team discussions and work to resolve challenges. Work, think, and adapt quickly in a fast-paced and fluid environment. Maintain a healthy sense of humor and a strong penchant for fun. Qualifications: 3 - 5 plus years of project/program management experience in integrated campaigns from conception to delivery (TV, print, out of home, display, social, website, etc). Experience overseeing multiple projects simultaneously with multiple stakeholders. Outstanding organizational, communication, and interpersonal skills (verbal/presentation/written). Proven experience working with teams across multiple departments (cross-functional groups a plus). Use of independent judgment and initiative to make recommendations and/or solve problems. Proactive and results-oriented attitude. Skills: Effective use of Slack, Google spreadsheets, and Google Decks. Knowledge of design tools like Figma, Photoshop, Illustrator, and editing software. Production on-set experience a plus. Prior ad agency experience a plus. A strong command of the web and marketing packages. Pay Transparency: The typical base pay for this role across the U.S. is: $55.00 - $57.00 /hour. Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law. Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education and experience. Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits, health savings accounts with qualified medical plan enrollment, 10 paid days off, 3 days paid bereavement leave, 401(k) plan participation with employer match, life and disability insurance, commuter benefits, dependent care flexible spending account, accident insurance, critical illness insurance, hospital indemnity insurance, accommodations and reimbursement for work travel, and discretionary performance or recognition bonus. Sick leave and mobile phone reimbursement provided based on state or local law. Consent to Communication and Use of AI Technology: By submitting your application for this position and providing your email address(es) and/or phone number(s), you consent to receive text (SMS), email, and/or voice communication whether automated (including auto telephone dialing systems or automatic text messaging systems), pre-recorded, AI-assisted, or individually initiated from Aditi Consulting, our agents, representatives, or affiliates at the phone number and/or email address you have provided. These communications may include information about potential opportunities and information. Message and data rates may apply. Message frequency may vary. You represent and warrant that the email address(es) and/or telephone number(s) you provided to us belong to you and that you are permitted to receive calls, text (SMS) messages, and/or emails at these contacts. You also acknowledge and agree to Aditi Consulting LLC's use of AI technology during the sourcing process, including calls from an AI Voice Recruiter. AI is used solely to gather data and does not replace human-based decision-making in employment decisions. Calls may be recorded. Consent is not a condition of purchasing any property, goods, or services. You may revoke your consent at any time by replying "STOP" to messages or by contacting . For information about our collection, use, and disclosure of applicant's personal information as well as applicants' rights over their personal information, please see our Privacy Policy . # 26 - 05757
Java Developer
WFNQAFR44D San Francisco, California
About Company: test company About the Role: As a Calibration Specialist, you will play a critical role in ensuring the accuracy and reliability of measurement instruments and equipment used across various operational processes. Your expertise will directly impact product quality, safety, and compliance with industry standards by maintaining precise calibration records and performing routine and corrective calibrations. You will collaborate closely with engineering, quality assurance, and production teams to troubleshoot and resolve calibration issues, thereby minimizing downtime and optimizing equipment performance. This role demands a meticulous approach to detail and a strong understanding of calibration techniques and standards to uphold the integrity of measurement systems. Ultimately, your work will support continuous improvement initiatives and regulatory compliance within the organization. Minimum Qualifications: Associate degree or higher in Engineering, Physics, Metrology, or a related technical field. Proven experience in calibration of industrial instruments and equipment, preferably in a manufacturing or laboratory environment. Strong knowledge of calibration standards such as ISO/IEC 17025 and relevant industry regulations. Proficiency in using calibration tools, measurement devices, and software for data logging and analysis. Excellent attention to detail and strong organizational skills to manage multiple calibration tasks and documentation. Preferred Qualifications: Certification as a Calibration Technician (e.g., from the American Society for Quality or equivalent). Experience with automated calibration systems and advanced metrology equipment. Familiarity with quality management systems such as ISO 9001. Ability to interpret technical drawings, schematics, and specifications related to instrumentation. Strong problem-solving skills and experience in process improvement initiatives. Responsibilities: Perform routine and non-routine calibration of a wide range of instruments and equipment according to established procedures and standards. Maintain detailed and accurate calibration records, documentation, and reports to ensure traceability and compliance with regulatory requirements. Identify, diagnose, and resolve calibration discrepancies or equipment malfunctions in collaboration with cross-functional teams. Develop and update calibration procedures and schedules to align with industry best practices and company policies. Train and support other staff members on proper calibration techniques and the importance of measurement accuracy. Skills: The required skills enable the Calibration Specialist to accurately perform and document calibrations, ensuring all instruments meet stringent quality and regulatory standards. Attention to detail and organizational skills are essential for managing calibration schedules and maintaining comprehensive records that support traceability and audits. Technical proficiency with calibration tools and software facilitates efficient data collection and analysis, which is critical for identifying deviations and implementing corrective actions. Preferred skills such as certification and familiarity with automated systems enhance the specialist's ability to work with complex equipment and contribute to continuous improvement efforts. Effective communication and problem-solving skills are used daily to collaborate with cross-functional teams and resolve calibration-related challenges promptly.
10/12/2026
Full time
About Company: test company About the Role: As a Calibration Specialist, you will play a critical role in ensuring the accuracy and reliability of measurement instruments and equipment used across various operational processes. Your expertise will directly impact product quality, safety, and compliance with industry standards by maintaining precise calibration records and performing routine and corrective calibrations. You will collaborate closely with engineering, quality assurance, and production teams to troubleshoot and resolve calibration issues, thereby minimizing downtime and optimizing equipment performance. This role demands a meticulous approach to detail and a strong understanding of calibration techniques and standards to uphold the integrity of measurement systems. Ultimately, your work will support continuous improvement initiatives and regulatory compliance within the organization. Minimum Qualifications: Associate degree or higher in Engineering, Physics, Metrology, or a related technical field. Proven experience in calibration of industrial instruments and equipment, preferably in a manufacturing or laboratory environment. Strong knowledge of calibration standards such as ISO/IEC 17025 and relevant industry regulations. Proficiency in using calibration tools, measurement devices, and software for data logging and analysis. Excellent attention to detail and strong organizational skills to manage multiple calibration tasks and documentation. Preferred Qualifications: Certification as a Calibration Technician (e.g., from the American Society for Quality or equivalent). Experience with automated calibration systems and advanced metrology equipment. Familiarity with quality management systems such as ISO 9001. Ability to interpret technical drawings, schematics, and specifications related to instrumentation. Strong problem-solving skills and experience in process improvement initiatives. Responsibilities: Perform routine and non-routine calibration of a wide range of instruments and equipment according to established procedures and standards. Maintain detailed and accurate calibration records, documentation, and reports to ensure traceability and compliance with regulatory requirements. Identify, diagnose, and resolve calibration discrepancies or equipment malfunctions in collaboration with cross-functional teams. Develop and update calibration procedures and schedules to align with industry best practices and company policies. Train and support other staff members on proper calibration techniques and the importance of measurement accuracy. Skills: The required skills enable the Calibration Specialist to accurately perform and document calibrations, ensuring all instruments meet stringent quality and regulatory standards. Attention to detail and organizational skills are essential for managing calibration schedules and maintaining comprehensive records that support traceability and audits. Technical proficiency with calibration tools and software facilitates efficient data collection and analysis, which is critical for identifying deviations and implementing corrective actions. Preferred skills such as certification and familiarity with automated systems enhance the specialist's ability to work with complex equipment and contribute to continuous improvement efforts. Effective communication and problem-solving skills are used daily to collaborate with cross-functional teams and resolve calibration-related challenges promptly.
Mobile Senior Program Coordinator
Bernal Heights Neighborhood Center San Francisco, California
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
10/12/2026
Full time
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
Temporary Digital Navigator - October 1, 2026 - June 30, 2027 - $28 - $28 Hourly Wage
Bernal Heights Neighborhood Center San Francisco, California
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI8910b7a80c3e-7928
10/11/2026
Full time
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI8910b7a80c3e-7928
Mobile Senior Program Coordinator - $27 - $27 Yearly Salary
Bernal Heights Neighborhood Center San Francisco, California
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
10/11/2026
Full time
Job Summary: Under the direction of the Senior Program Manager, the Mobile Senior Services Coordinator plays a proactive role in assisting active and at-risk seniors in accessing and receiving social services that will enable them to remain independent and well supported at Housing sites designated to this program. This position serves seniors and adults with disabilities living in various housing sites in San Francisco by: providing social services, wellness activities, referrals and support In addition, applicants must be able to provide direct administrative and operational support. Candidates must be able to oversee volunteers that provide activities or paid instructors that provide zoom or onsite classes. This position is characterized by a high degree of initiative, strong organization, outreach skills, demonstrated follow-up and follow-through skills, and an ability to work with a diverse group of staff, community members, and community partners. The position also requires proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. We promote community action to build a just and equitable community for all. BHNC focuses on the needs of people with low and moderate incomes. We work to accomplish our mission by: Developing affordable housing throughout San Francisco; Providing linguistically and culturally responsive services to our community's most vulnerable adults, seniors, youth, and their families; Developing leaders; organizing and empowering our tenants, clients, members, and allies to advocate for their needs and for the needs of the community. BHNC has five key program areas to meet this mission: Housing Development and Rehabilitation, Senior Programs, Youth Programs, Employment Programs and Community Organizing. We serve a thousand youth, adults and seniors annually from our offices in Bernal Heights and the Excelsior. Our programs raise funds from the public sector, housing development and management, foundations, local businesses and individuals. PRIMARY RESPONSIBILITIES: Complete intakes and assessments for incoming participants for the Active Senior Program and completed data entry electronically using the DAAS GetCare system. Complete participant charting, monthly reports, and other documentation as required by BHNC and funding sources Provide direct short-term social services such as: completing applications, translations, reviewing correspondence, information and referrals for a variety of services and arranging for care and other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk elders and disabled adults with low incomes at the sites to encourage participation Schedules and coordinates meetings with the advisory board and assists in outreach to increase members on the board Assist in the implementation of schedules and duties for instructors whether volunteer or paid. Work with property management to resolve or assist clients with needs at the housing sites Maintains comprehensive records on the selection, training and activities of volunteers Provides recommendations for improvements and alterations of the program as needed Responds to public inquiries to provide information on the volunteer programs offered at BHNC Attend all BHNC meetings, events and activities as requested. Participation in meetings including: monthly Senior Staff, BHNC Staff, and advisory committee meetings Perform other duties as assigned. Knowledge, Skills, and Experience: Two year prior experience working with seniors and disabled adults preferred One year prior experience outreach, engagement, community work preferred Experience with Microsoft Office Programs required, including Word, Excel and PowerPoint Experience with Google Suite required, including but not limited to Google Docs, Google Sheets, Google Slides, Google Drive, Google Calendar and Google Forms Experience with Slack preferred Experience with Asanapreferred Experience or desire to learn data entry into DAS GetCare database Ability to work in an active setting with staff and volunteers Ability to work a schedule from 9:00am-5:00pm on Monday - Friday Ability to provide excellent customer service Ability to interact with and positively engage people of various social, ethnic, cultural, linguistic, religious, economic and educational backgrounds Demonstrates awareness and ability to address the cultural needs of targeted population Ability to perform simple addition and subtraction; copying figures, counting, and recording. Ability to observe and troubleshoot issues Ability to deal with multiple tasks and prioritize accordingly Desire and ability to work as a member of a team Ability to maintain confidential and sensitive information Strong organizational skills with attention to details, consistently able to follow up and follow through on assignments Ability to lead with initiative Strong sense of accountability and responsibility Ability to adapt to changes in a highly energetic work environment. Respond effectively and efficiently to all emergency and disciplinary situations Ability to de-escalate and respond to crises situations appropriately Seeks guidance when situations arise that may not be covered by established policies and procedures Superior verbal and written communication skills Strong time management and organization skills Excellent demonstration of interpersonal and collaboration skills Physical Demands Occasional standing, walking up or down stairs, stoop, kneel, and crouch Light Work: Exerting exerting 10-20 lbs occasionally This is a physically active position. Requirements Must be 21 years or older Bilingual - English/Spanish preferred BA degree,or AA/AS or 3 years of social services, community experience, preferably working with older adults and adults with disabilities 2 years of experience coordinating staff or volunteers, scheduling, and event planning Must have valid Driver's License Compensation details: 27-27 Yearly Salary PIae136e8313f2-7955
Failure Analysis Engineer
Zipline San Francisco, California
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline's autonomous delivery systems depend on reliable avionics electronics, flex circuits, harnesses, and connectors operating through vibration, repeated motion, temperature cycling, moisture, and manufacturing variation. As a Failure Analysis Engineer, you will investigate failures from fielded systems, development testing, life testing, and manufacturing. You will help reproduce failures, isolate electrical faults, inspect hardware, analyze data, and develop evidence-supported conclusions. This is a hands-on role suited to an early-career engineer or highly technical hardware professional who enjoys working in the lab and wants to develop deeper expertise in electronics, materials, reliability, and physical failure analysis. What You'll Do Investigate failures involving flex circuits, rigid-flex assemblies, PCBAs, connectors, harnesses, solder joints, vias, and electronic components. Preserve failed hardware and collect relevant configuration, test, manufacturing, service, and field data. Reproduce intermittent failures under representative electrical, mechanical, thermal, and environmental conditions. Troubleshoot hardware using schematics, wiring diagrams, multimeters, oscilloscopes, power supplies, electronic loads, logic analyzers, thermal imaging, and protocol tools. Analyze telemetry, test logs, measurements, and inspection results to identify patterns and narrow possible causes. Perform hands-on inspection and support physical analysis using microscopy, X-ray, cross-sectioning, and other appropriate techniques. Develop and execute experiments that prove or disprove suspected failure mechanisms. Use structured methods such as fault trees, 5-Why, fishbone analysis, and 8D to separate symptoms from root cause. Work with Electrical, Mechanical, Test, Reliability, Manufacturing, Quality, and Supplier Engineering to review evidence and determine next steps. Support corrective actions involving product design, manufacturing processes, suppliers, inspection, diagnostics, and end-of-line testing. Verify that corrective actions address the original failure and do not introduce new risks. Write clear failure-analysis reports documenting the hardware configuration, evidence, methods, results, conclusions, and recommended next steps. Maintain a searchable record of failure symptoms, mechanisms, root causes, and validated fixes. Track investigation turnaround time, no-trouble-found rate, corrective-action status, recurrence, and field-failure reduction. What You'll Bring Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, Physics, or a related field, or equivalent hands-on technical experience. Hands-on comfort working with electronics, hardware assemblies, and laboratory equipment. Ability to read electrical schematics, wiring diagrams, PCB layouts, engineering drawings, and component datasheets. Strong troubleshooting fundamentals and a methodical approach to isolating ambiguous or intermittent failures. Experience using standard electrical test equipment such as multimeters, oscilloscopes, power supplies, and logic analyzers. Practical data-analysis skills using Python, MATLAB, JMP, SQL, or equivalent tools. Ability to organize data, identify trends, compare test populations, and communicate what the evidence does and does not support. Curiosity about how electronic, mechanical, material, manufacturing, and environmental factors interact. Clear technical writing and the ability to document assumptions, results, uncertainty, and next steps. Willingness to learn new laboratory, sample-preparation, inspection, and analysis methods. This role is based in South San Francisco and requires regular hands-on work in the laboratory. Occasional travel to suppliers, manufacturers, test facilities, and external analysis laboratories may be required. Nice to Have Demonstrated experience in electronics failure analysis, hardware reliability, product engineering, hardware test, or high-reliability hardware debugging. Knowledge of flex and rigid-flex construction, PCB fabrication, SMT assembly, soldering, crimping, connectors, or electronics manufacturing. Experience with microscopy, X-ray, CT, cross-sectioning, SEM/EDS, dye-and-pry, or other physical FA techniques. Experience with vibration, shock, temperature cycling, humidity, bend cycling, or accelerated-life testing. Experience supporting corrective actions across design, manufacturing, quality, or supplier teams. Familiarity with high-speed interfaces, CAN, Ethernet, SerDes, cameras, RF, motor controls, or power electronics. Familiarity with IPC standards or structured processes such as FRACAS, CAPA, or 8D. Experience in aerospace, robotics, automotive, medical devices, or high-volume electronics. What Success Looks Like Failures are reproduced and narrowed to an evidence-supported cause within an agreed turnaround time. Investigation reports are clear enough for another engineer or technician to understand and continue the work. Intermittent and no-trouble-found returns decrease as diagnostic methods improve. Findings result in better designs, manufacturing controls, inspections, and validation tests. The engineer steadily develops deeper ownership of increasingly complex failure investigations. What Else You Need To Know The starting salary range for this role is $120,000 - $155,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
10/10/2026
Full time
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline's autonomous delivery systems depend on reliable avionics electronics, flex circuits, harnesses, and connectors operating through vibration, repeated motion, temperature cycling, moisture, and manufacturing variation. As a Failure Analysis Engineer, you will investigate failures from fielded systems, development testing, life testing, and manufacturing. You will help reproduce failures, isolate electrical faults, inspect hardware, analyze data, and develop evidence-supported conclusions. This is a hands-on role suited to an early-career engineer or highly technical hardware professional who enjoys working in the lab and wants to develop deeper expertise in electronics, materials, reliability, and physical failure analysis. What You'll Do Investigate failures involving flex circuits, rigid-flex assemblies, PCBAs, connectors, harnesses, solder joints, vias, and electronic components. Preserve failed hardware and collect relevant configuration, test, manufacturing, service, and field data. Reproduce intermittent failures under representative electrical, mechanical, thermal, and environmental conditions. Troubleshoot hardware using schematics, wiring diagrams, multimeters, oscilloscopes, power supplies, electronic loads, logic analyzers, thermal imaging, and protocol tools. Analyze telemetry, test logs, measurements, and inspection results to identify patterns and narrow possible causes. Perform hands-on inspection and support physical analysis using microscopy, X-ray, cross-sectioning, and other appropriate techniques. Develop and execute experiments that prove or disprove suspected failure mechanisms. Use structured methods such as fault trees, 5-Why, fishbone analysis, and 8D to separate symptoms from root cause. Work with Electrical, Mechanical, Test, Reliability, Manufacturing, Quality, and Supplier Engineering to review evidence and determine next steps. Support corrective actions involving product design, manufacturing processes, suppliers, inspection, diagnostics, and end-of-line testing. Verify that corrective actions address the original failure and do not introduce new risks. Write clear failure-analysis reports documenting the hardware configuration, evidence, methods, results, conclusions, and recommended next steps. Maintain a searchable record of failure symptoms, mechanisms, root causes, and validated fixes. Track investigation turnaround time, no-trouble-found rate, corrective-action status, recurrence, and field-failure reduction. What You'll Bring Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, Physics, or a related field, or equivalent hands-on technical experience. Hands-on comfort working with electronics, hardware assemblies, and laboratory equipment. Ability to read electrical schematics, wiring diagrams, PCB layouts, engineering drawings, and component datasheets. Strong troubleshooting fundamentals and a methodical approach to isolating ambiguous or intermittent failures. Experience using standard electrical test equipment such as multimeters, oscilloscopes, power supplies, and logic analyzers. Practical data-analysis skills using Python, MATLAB, JMP, SQL, or equivalent tools. Ability to organize data, identify trends, compare test populations, and communicate what the evidence does and does not support. Curiosity about how electronic, mechanical, material, manufacturing, and environmental factors interact. Clear technical writing and the ability to document assumptions, results, uncertainty, and next steps. Willingness to learn new laboratory, sample-preparation, inspection, and analysis methods. This role is based in South San Francisco and requires regular hands-on work in the laboratory. Occasional travel to suppliers, manufacturers, test facilities, and external analysis laboratories may be required. Nice to Have Demonstrated experience in electronics failure analysis, hardware reliability, product engineering, hardware test, or high-reliability hardware debugging. Knowledge of flex and rigid-flex construction, PCB fabrication, SMT assembly, soldering, crimping, connectors, or electronics manufacturing. Experience with microscopy, X-ray, CT, cross-sectioning, SEM/EDS, dye-and-pry, or other physical FA techniques. Experience with vibration, shock, temperature cycling, humidity, bend cycling, or accelerated-life testing. Experience supporting corrective actions across design, manufacturing, quality, or supplier teams. Familiarity with high-speed interfaces, CAN, Ethernet, SerDes, cameras, RF, motor controls, or power electronics. Familiarity with IPC standards or structured processes such as FRACAS, CAPA, or 8D. Experience in aerospace, robotics, automotive, medical devices, or high-volume electronics. What Success Looks Like Failures are reproduced and narrowed to an evidence-supported cause within an agreed turnaround time. Investigation reports are clear enough for another engineer or technician to understand and continue the work. Intermittent and no-trouble-found returns decrease as diagnostic methods improve. Findings result in better designs, manufacturing controls, inspections, and validation tests. The engineer steadily develops deeper ownership of increasingly complex failure investigations. What Else You Need To Know The starting salary range for this role is $120,000 - $155,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Founding Computer Vision Engineer - Multimodal AI & VLMs
MaxIT Consulting - Max Corporate Group San Francisco, California
Job Description Job Description SF Bay Area, California Fully On-site We are seeking an Founding Computer Vision Engineer - Multimodal AI & VLMs to join an early-stage technology company building AI systems for real-world industrial environments. This role focuses on multimodal visual intelligence running in hardware-constrained environments and supporting complex physical workflows. The Opportunity You will own critical parts of the AI layer, building and deploying vision-language systems that reason over images and video in real customer environments. The role combines applied AI, computer vision, evaluation systems, and production engineering. Key Responsibilities Build and deploy agentic vision-language systems for real-world industrial workflows. Develop multimodal reasoning capabilities across images and video. Work with detection, segmentation, visual reasoning, VLMs, and related applied computer vision techniques. Own model orchestration and production deployment across hardware-constrained environments. Design and maintain evaluation systems including ground-truth datasets, trajectory evaluation, and regression testing. Iterate on production models based on real-world usage and measurable system performance. Required Qualifications Approximately 1 to 5 years of relevant professional experience. Hands-on experience shipping computer vision, multimodal, or vision-language systems to production. Strong practical understanding of visual AI applied to images and/or video. Experience owning technical systems end to end rather than working exclusively on research prototypes. Comfort operating in real-time, edge, hardware-constrained, or connectivity-constrained environments. Strong software engineering fundamentals and a high level of technical ownership. Candidate Profile The strongest candidates are practical builders who have shipped real systems with real users. Experience in robotics, autonomous systems, drones, wearables, real-time video, edge computing, or adjacent physical-world AI domains is highly relevant. Work Arrangement This position is fully in person in the San Francisco Bay Area. The initial working location is in Burlingame, with the team expected to transition to a San Francisco office. Work Authorization Candidates must be able to work in the United States. Certain visa sponsorship, transfer, or change-of-status scenarios may be supported for candidates already located in the United States. New petitions requiring processing from abroad are not supported at this time.
10/10/2026
Full time
Job Description Job Description SF Bay Area, California Fully On-site We are seeking an Founding Computer Vision Engineer - Multimodal AI & VLMs to join an early-stage technology company building AI systems for real-world industrial environments. This role focuses on multimodal visual intelligence running in hardware-constrained environments and supporting complex physical workflows. The Opportunity You will own critical parts of the AI layer, building and deploying vision-language systems that reason over images and video in real customer environments. The role combines applied AI, computer vision, evaluation systems, and production engineering. Key Responsibilities Build and deploy agentic vision-language systems for real-world industrial workflows. Develop multimodal reasoning capabilities across images and video. Work with detection, segmentation, visual reasoning, VLMs, and related applied computer vision techniques. Own model orchestration and production deployment across hardware-constrained environments. Design and maintain evaluation systems including ground-truth datasets, trajectory evaluation, and regression testing. Iterate on production models based on real-world usage and measurable system performance. Required Qualifications Approximately 1 to 5 years of relevant professional experience. Hands-on experience shipping computer vision, multimodal, or vision-language systems to production. Strong practical understanding of visual AI applied to images and/or video. Experience owning technical systems end to end rather than working exclusively on research prototypes. Comfort operating in real-time, edge, hardware-constrained, or connectivity-constrained environments. Strong software engineering fundamentals and a high level of technical ownership. Candidate Profile The strongest candidates are practical builders who have shipped real systems with real users. Experience in robotics, autonomous systems, drones, wearables, real-time video, edge computing, or adjacent physical-world AI domains is highly relevant. Work Arrangement This position is fully in person in the San Francisco Bay Area. The initial working location is in Burlingame, with the team expected to transition to a San Francisco office. Work Authorization Candidates must be able to work in the United States. Certain visa sponsorship, transfer, or change-of-status scenarios may be supported for candidates already located in the United States. New petitions requiring processing from abroad are not supported at this time.
Temporary Digital Navigator - October 1, 2026 - June 30, 2027
Bernal Heights Neighborhood Center San Francisco, California
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI8910b7a80c3e-7928
10/10/2026
Full time
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI8910b7a80c3e-7928
AI Developer - Coding Sessions - AI Trainer
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Software Developers: Share Your AI Coding Sessions Type: Contract Compensation: $500 per task Location: Remote Commitment: Flexible schedule Role Responsibilities Build features on your own real project using the open-weight and Gemini models we provide. Choose which model to use for each task and switch whenever you naturally would. Use one chat per task to streamline the coding process. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have Actively building a verifiable software project (side project, startup, or LLM-powered feature). Regular user of AI coding tools such as Cursor , Claude Code , Codex , or Cline . Comfortable with the terminal and Git on Mac or Linux . Preferred Experience building agentic or LLM-integrated features . Start Date Immediate Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/09/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Software Developers: Share Your AI Coding Sessions Type: Contract Compensation: $500 per task Location: Remote Commitment: Flexible schedule Role Responsibilities Build features on your own real project using the open-weight and Gemini models we provide. Choose which model to use for each task and switch whenever you naturally would. Use one chat per task to streamline the coding process. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have Actively building a verifiable software project (side project, startup, or LLM-powered feature). Regular user of AI coding tools such as Cursor , Claude Code , Codex , or Cline . Comfortable with the terminal and Git on Mac or Linux . Preferred Experience building agentic or LLM-integrated features . Start Date Immediate Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Firmwide Trainer
AXINN LLP San Francisco, California
Job Description Job Description Incisive. Inclusive. Invested. We're Axinn. Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally. Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products. At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients. The Firmwide Technology Trainer plays a critical role in advancing technology adoption, user productivity, and continuous learning across the Firm. This position is responsible for designing, delivering, and evaluating technology training programs for attorneys, paralegals, administrative professionals, and business services staff. Working closely with Information Technology, Human Resources, and departmental leadership, the Firmwide Technology Trainer develops engaging learning experiences that support onboarding, professional development, technology implementations, and firm change initiatives. The role combines instructional design, classroom facilitation, learning management system administration, content development, and stakeholder collaboration to ensure employees have the knowledge and skills needed to work effectively and efficiently. The ideal candidate is a proactive learning professional who excels at translating complex technology concepts into practical, user-friendly training solutions and enjoys working in a fast-paced professional services environment. Duties and Responsibilities Training Design and Delivery Design, develop, and deliver engaging instructor-led, virtual, and self-paced technology training programs for Firm personnel. Facilitate New Hire Technology Orientation and onboarding programs for attorneys, legal support professionals, and business services staff. Create structured learning paths that support employee onboarding, skill development, and technology proficiency. Deliver individual, small-group, and large-scale training sessions tailored to varying experience levels and business needs. Assess training needs and identify skill gaps through stakeholder consultation, user feedback, and performance trends. Adapt instructional methods and content to meet evolving business requirements and learning preferences. Instructional Design and Content Development Develop and maintain training materials, including user guides, quick-reference materials, job aids, FAQs, videos, eLearning modules, and other learning resources. Create training content that supports core Firm technologies, business applications, and productivity tools. Ensure training materials are accurate, current, accessible, and aligned with Firm standards and branding. Maintain centralized repositories of training content and knowledge resources. Learning Management System Administration Administer the Firm's Learning Management System (LMS), including user management, course assignments, learning paths, and reporting. Monitor participation, completion rates, and learner engagement metrics. Analyze training effectiveness and recommend improvements based on data, feedback, and business outcomes. Coordinate and manage third-party training content and vendor-provided learning resources. Technology Adoption and Change Management Support technology implementations, upgrades, and strategic initiatives through training, documentation, communications, and user readiness activities. Partner with IT teams and business stakeholders to develop training strategies that support successful technology adoption. Assist with pilot testing, user acceptance activities, and readiness assessments related to new systems and applications. Serve as a trusted resource for end users during periods of firm and technological change. Collaboration and Continuous Improvement Build strong working relationships with attorneys, business professionals, and Firm leadership to identify learning needs and opportunities. Collaborate with Information Technology teams to ensure training materials accurately reflect Firm policies, procedures, and technology standards. Stay current on adult learning principles, instructional technologies, legal industry trends, and emerging learning solutions like Digital Adoption Platforms. Participate in special projects and perform other duties as assigned. Required Qualifications: Bachelor's degree in Education, Instructional Design, Learning & Development, Communications, Information Technology, Business, or a related field, or an equivalent combination of education and experience. Three (3) or more years of experience designing and delivering technology, software, or professional skills training. Experience developing instructional materials and learning content for adult learners. Experience facilitating both in-person and virtual training programs. Experience administering or supporting a Learning Management System (LMS). Strong presentation, facilitation, and public speaking skills. Excellent written and verbal communication skills with the ability to communicate effectively with individuals at all organizational levels. Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously. Strong analytical, problem-solving, and critical-thinking skills. Advanced proficiency with Microsoft Office and Microsoft 365 applications. Preferred Qualifications: Experience working in a law firm, professional services organization, or other client-service-focused environment. Experience supporting technology implementations, software rollouts, and change management initiatives. Experience with eLearning development tools and digital learning platforms. Familiarity with document management systems, collaboration platforms, and legal technology applications. Professional certifications in training, instructional design, learning and development, or change management. Core Competencies Exceptional client service orientation Strong interpersonal and relationship-building skills Effective facilitation and presentation abilities Adaptability and continuous learning mindset Initiative and accountability Organizational and project management skills Collaboration and teamwork Attention to detail Sound judgment and professionalism Ability to influence and drive technology adoption Commitment to delivering a positive learner experience
10/08/2026
Full time
Job Description Job Description Incisive. Inclusive. Invested. We're Axinn. Experienced, tenacious, and always trial-ready, we are committed to understanding complex legal challenges that impact the future of our clients' businesses, globally. Focusing on antitrust, intellectual property, and high-stakes litigation, our extensive teams in the U.S. possess deep knowledge and client-side experience across a range of sectors, including technology, healthcare, life sciences, and consumer products. At Axinn, inclusivity is central to who we are. We have a purpose that goes beyond profit, which includes fostering a fair, welcoming workplace and supporting the communities where we live and work. We actively recognize talent and promote opportunities for all team members. By embracing the unique experiences and perspectives of our people, we fuel creativity and deliver results for our clients. The Firmwide Technology Trainer plays a critical role in advancing technology adoption, user productivity, and continuous learning across the Firm. This position is responsible for designing, delivering, and evaluating technology training programs for attorneys, paralegals, administrative professionals, and business services staff. Working closely with Information Technology, Human Resources, and departmental leadership, the Firmwide Technology Trainer develops engaging learning experiences that support onboarding, professional development, technology implementations, and firm change initiatives. The role combines instructional design, classroom facilitation, learning management system administration, content development, and stakeholder collaboration to ensure employees have the knowledge and skills needed to work effectively and efficiently. The ideal candidate is a proactive learning professional who excels at translating complex technology concepts into practical, user-friendly training solutions and enjoys working in a fast-paced professional services environment. Duties and Responsibilities Training Design and Delivery Design, develop, and deliver engaging instructor-led, virtual, and self-paced technology training programs for Firm personnel. Facilitate New Hire Technology Orientation and onboarding programs for attorneys, legal support professionals, and business services staff. Create structured learning paths that support employee onboarding, skill development, and technology proficiency. Deliver individual, small-group, and large-scale training sessions tailored to varying experience levels and business needs. Assess training needs and identify skill gaps through stakeholder consultation, user feedback, and performance trends. Adapt instructional methods and content to meet evolving business requirements and learning preferences. Instructional Design and Content Development Develop and maintain training materials, including user guides, quick-reference materials, job aids, FAQs, videos, eLearning modules, and other learning resources. Create training content that supports core Firm technologies, business applications, and productivity tools. Ensure training materials are accurate, current, accessible, and aligned with Firm standards and branding. Maintain centralized repositories of training content and knowledge resources. Learning Management System Administration Administer the Firm's Learning Management System (LMS), including user management, course assignments, learning paths, and reporting. Monitor participation, completion rates, and learner engagement metrics. Analyze training effectiveness and recommend improvements based on data, feedback, and business outcomes. Coordinate and manage third-party training content and vendor-provided learning resources. Technology Adoption and Change Management Support technology implementations, upgrades, and strategic initiatives through training, documentation, communications, and user readiness activities. Partner with IT teams and business stakeholders to develop training strategies that support successful technology adoption. Assist with pilot testing, user acceptance activities, and readiness assessments related to new systems and applications. Serve as a trusted resource for end users during periods of firm and technological change. Collaboration and Continuous Improvement Build strong working relationships with attorneys, business professionals, and Firm leadership to identify learning needs and opportunities. Collaborate with Information Technology teams to ensure training materials accurately reflect Firm policies, procedures, and technology standards. Stay current on adult learning principles, instructional technologies, legal industry trends, and emerging learning solutions like Digital Adoption Platforms. Participate in special projects and perform other duties as assigned. Required Qualifications: Bachelor's degree in Education, Instructional Design, Learning & Development, Communications, Information Technology, Business, or a related field, or an equivalent combination of education and experience. Three (3) or more years of experience designing and delivering technology, software, or professional skills training. Experience developing instructional materials and learning content for adult learners. Experience facilitating both in-person and virtual training programs. Experience administering or supporting a Learning Management System (LMS). Strong presentation, facilitation, and public speaking skills. Excellent written and verbal communication skills with the ability to communicate effectively with individuals at all organizational levels. Demonstrated ability to organize, prioritize, and manage multiple projects simultaneously. Strong analytical, problem-solving, and critical-thinking skills. Advanced proficiency with Microsoft Office and Microsoft 365 applications. Preferred Qualifications: Experience working in a law firm, professional services organization, or other client-service-focused environment. Experience supporting technology implementations, software rollouts, and change management initiatives. Experience with eLearning development tools and digital learning platforms. Familiarity with document management systems, collaboration platforms, and legal technology applications. Professional certifications in training, instructional design, learning and development, or change management. Core Competencies Exceptional client service orientation Strong interpersonal and relationship-building skills Effective facilitation and presentation abilities Adaptability and continuous learning mindset Initiative and accountability Organizational and project management skills Collaboration and teamwork Attention to detail Sound judgment and professionalism Ability to influence and drive technology adoption Commitment to delivering a positive learner experience
Numerical Computing Expert - Fully Remote Upto $55/hr
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Application Users - MATLAB on Windows - STEM Type: Contract Compensation: $45-$55/hour Location: Remote Role Responsibilities Evaluate and utilize MATLAB for numerical computing, simulation, and signal and image processing. Develop and improve AI model performance in electrical, mechanical, control-systems, and aerospace engineering domains. Capture high-resolution screenshots with more than 2.5 megapixels using a single high monitor or dual-monitor setup. Work independently and asynchronously to meet project deadlines. Collaborate with subject matter experts to enhance the quality and accuracy of AI-generated content . Qualifications Must-Have MATLAB installed and available on a PC running Windows . Ability to capture screenshots with more than 2.5 megapixels. Access to a suitable monitor setup as specified. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/07/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Application Users - MATLAB on Windows - STEM Type: Contract Compensation: $45-$55/hour Location: Remote Role Responsibilities Evaluate and utilize MATLAB for numerical computing, simulation, and signal and image processing. Develop and improve AI model performance in electrical, mechanical, control-systems, and aerospace engineering domains. Capture high-resolution screenshots with more than 2.5 megapixels using a single high monitor or dual-monitor setup. Work independently and asynchronously to meet project deadlines. Collaborate with subject matter experts to enhance the quality and accuracy of AI-generated content . Qualifications Must-Have MATLAB installed and available on a PC running Windows . Ability to capture screenshots with more than 2.5 megapixels. Access to a suitable monitor setup as specified. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Software Engineering Evaluator - Expert - AI Trainer
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Software Engineer Expert Type: Contract Compensation: $100-$150/hour Location: Remote Role Responsibilities Evaluate AI-generated artifacts for usability in a software engineering context. Identify factual, aesthetic, and presentation errors in slides , spreadsheets , and documents . Provide clear, structured written feedback to improve AI model outputs . Apply deep subject-matter expertise to grade outputs and enhance quality. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have 5+ years of relevant professional experience in Software Engineering at a top firm in the United States , United Kingdom , Canada , Australia , or New Zealand . Native or professional fluency in English . Highly proficient in Microsoft Office and Google Workspace (PowerPoint, Excel, Word). Preferred Advanced degree ( Master's or higher) from a reputable institution. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/07/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Software Engineer Expert Type: Contract Compensation: $100-$150/hour Location: Remote Role Responsibilities Evaluate AI-generated artifacts for usability in a software engineering context. Identify factual, aesthetic, and presentation errors in slides , spreadsheets , and documents . Provide clear, structured written feedback to improve AI model outputs . Apply deep subject-matter expertise to grade outputs and enhance quality. Work independently and asynchronously to meet deadlines while improving AI model performance . Qualifications Must-Have 5+ years of relevant professional experience in Software Engineering at a top firm in the United States , United Kingdom , Canada , Australia , or New Zealand . Native or professional fluency in English . Highly proficient in Microsoft Office and Google Workspace (PowerPoint, Excel, Word). Preferred Advanced degree ( Master's or higher) from a reputable institution. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Education Expert - AI Trainer
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Education - Visual Document Understanding Type: Contract Compensation: $60/hour Location: Remote Commitment: 15-20 hours/week Role Responsibilities Author complex, grounded tasks with clear ground-truth outputs and objective rubrics. Evaluate AI models on visual document understanding and instruction-following in the Education domain. Develop and refine evaluation rubrics to assess AI-generated educational content . Collaborate with subject matter experts to ensure task relevance and accuracy. Work independently and asynchronously to meet deadlines and improve AI model performance . Qualifications Must-Have Expertise in visual document understanding. Strong background in the Education domain. Ability to work independently and remotely . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
10/07/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Education - Visual Document Understanding Type: Contract Compensation: $60/hour Location: Remote Commitment: 15-20 hours/week Role Responsibilities Author complex, grounded tasks with clear ground-truth outputs and objective rubrics. Evaluate AI models on visual document understanding and instruction-following in the Education domain. Develop and refine evaluation rubrics to assess AI-generated educational content . Collaborate with subject matter experts to ensure task relevance and accuracy. Work independently and asynchronously to meet deadlines and improve AI model performance . Qualifications Must-Have Expertise in visual document understanding. Strong background in the Education domain. Ability to work independently and remotely . Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
AI Trainer - Remote
YO AI Labs San Francisco, California
Job Description Job Description Senior Software Engineer Job Type: Contractor ( 15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools. You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization . No prior AI experience is required. Key Responsibilities Create reinforcement learning environments for software engineering tasks. Design tasks involving bug fixing, feature development, refactoring, and performance optimization . Build deterministic verification systems and golden reference solutions. Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively. Develop realistic, reproducible software engineering scenarios. Ensure tasks accurately measure coding ability, problem-solving, and tool usage. Document solutions and provide clear technical feedback. Required Skills Strong proficiency in Python 3, Java, Rust, C++, or TypeScript . Strong understanding of algorithms and data structures . Experience with bug fixing and debugging complex software issues . Proven experience in feature implementation and codebase refactoring . Strong knowledge of performance optimization and tuning . Excellent written and verbal communication. Strong attention to detail. Preferred Qualifications Experience working with large-scale or distributed codebases . Familiarity with AI/ML systems is a plus but not required. Experience with rigorous code reviews and software engineering best practices . Experience working effectively in remote or cross-functional teams. Hiring Process Submit an application and screening questions. Complete an AI interview ( 30 minutes). Complete a technical assessment, if required. Hiring Manager review. Compensation Compensation is output-based , with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply. Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of completing onboarding .
10/07/2026
Full time
Job Description Job Description Senior Software Engineer Job Type: Contractor ( 15 hours/week) Location: Remote Job Summary We are seeking experienced Senior Software Engineers to support an AI training project by creating reinforcement learning environments that evaluate AI models on complex software engineering tasks using Model Context Protocol (MCP) tools. You will design reproducible environments, deterministic verification, and reference solutions for tasks such as bug fixing, feature implementation, codebase refactoring, and performance optimization . No prior AI experience is required. Key Responsibilities Create reinforcement learning environments for software engineering tasks. Design tasks involving bug fixing, feature development, refactoring, and performance optimization . Build deterministic verification systems and golden reference solutions. Evaluate AI agents' ability to reason through complex codebases and use MCP tools effectively. Develop realistic, reproducible software engineering scenarios. Ensure tasks accurately measure coding ability, problem-solving, and tool usage. Document solutions and provide clear technical feedback. Required Skills Strong proficiency in Python 3, Java, Rust, C++, or TypeScript . Strong understanding of algorithms and data structures . Experience with bug fixing and debugging complex software issues . Proven experience in feature implementation and codebase refactoring . Strong knowledge of performance optimization and tuning . Excellent written and verbal communication. Strong attention to detail. Preferred Qualifications Experience working with large-scale or distributed codebases . Familiarity with AI/ML systems is a plus but not required. Experience with rigorous code reviews and software engineering best practices . Experience working effectively in remote or cross-functional teams. Hiring Process Submit an application and screening questions. Complete an AI interview ( 30 minutes). Complete a technical assessment, if required. Hiring Manager review. Compensation Compensation is output-based , with payment provided per task that meets project specifications. Minimum weekly submission requirements may apply. Availability Selected experts should be prepared to begin their first tasks within 24-48 hours of completing onboarding .
Sr Manager, Visa Accept Product Manager
Visa San Francisco, California
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Sr. Product Manager, Visa Accept SDK, is responsible for defining and executing the technical product strategy for Visa's merchant acceptance SDKs, APIs, and developer platforms. This role drives the end-to-end product lifecycle, from technical requirements definition and solution architecture through implementation, commercialization, and global deployment. The position requires deep collaboration with Engineering, Architecture, Security, Solutioning, Developer Experience, and Regional Product teams to deliver scalable, secure, and developer-friendly acceptance capabilities. The ideal candidate combines strong product management expertise with a solid understanding of payment technology, APIs, SDK development, mobile and web integration patterns, tokenization, authentication, merchant onboarding, and transaction processing. This individual will identify new product opportunities, define platform capabilities, establish technical roadmaps, and ensure solutions meet the needs of developers, partners, fintech's, merchants, acquirers, and wallet providers. All roles require digital fluency, including the ability to leverage emerging technologies such as Generative AI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate product development, technical documentation, developer enablement, and operational efficiency. Key Responsibilities: Define and execute the technical product strategy and roadmap for Visa Accept SDKs, APIs, and developer platform services. Own the end-to-end product lifecycle, including requirements gathering, technical design reviews, development prioritization, testing, launch readiness, and post-launch optimization. Partner closely with Engineering and Architecture teams to design scalable, secure, and resilient SDK frameworks supporting merchant acceptance use cases across multiple channels and markets. Translate business, technical, and regulatory requirements into detailed product specifications, API requirements, SDK capabilities, and developer experience enhancements. Drive platform capabilities supporting merchant onboarding, credential management, tokenization, authentication, risk controls, settlement, reporting, and transaction processing. Establish and maintain SDK architecture standards, versioning strategies, backward compatibility requirements, and release management processes. Collaborate with solution architects, implementation teams, and external partners to support integrations with acquirers, payment facilitators, processors, ISVs, fintech's, wallets, and merchant platforms. Define API contracts, developer workflows, reference architectures, and integration patterns to simplify implementation and accelerate adoption. Use data, telemetry, developer feedback, and operational metrics to prioritize enhancements and improve SDK performance, reliability, and adoption. Partner with Security, Compliance, and Risk teams to ensure platform adherence to Visa, regulatory, privacy, and industry standards. Develop technical business cases and investment proposals for new platform capabilities, balancing customer needs, engineering complexity, and commercial objectives. Create and maintain developer-facing assets including technical documentation, implementation guides, sample applications, SDK release notes, and developer enablement materials. Monitor emerging technologies, payment industry trends, AI-driven development practices, and competitor platforms to identify opportunities for innovation and platform differentiation. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience in roles such as product manager, product owner, business process analyst, or sales operations. Experience in applying Agile principles across design, development, testing, and product management. Experience in developing software capabilities to support sales, service, or customer relationship management functions. Experience in multi-tasking, organizing, managing, and implementing complex projects directly or through supervision. Experience in cross-functional collaboration with systems, partner product, and engineering teams. Experience managing API, SDK, platform, or developer-focused products Strong understanding of payment processing, merchant acquiring, card-not-present and card-present transaction flows. Knowledge of REST APIs, mobile SDKs (iOS/Android), web SDKs, authentication protocols, tokenization, and cloud-native architectures. Familiarity with payment ecosystems including merchants, acquirers, processors, payment facilitators, gateways, wallets, and fintech platforms. Ability to work effectively with engineering teams and communicate complex technical concepts to both technical and non-technical stakeholders. Experience defining developer experience (DX) strategies and driving adoption of technical platforms at scale. Knowledge of software development methodologies, CI/CD practices, observability, API lifecycle management, and platform governance. Agile certifications such as CSM and CSPO, or their equivalent. Experience in identifying, assessing, and managing tradeoffs in product development. Experience in identifying points of failure and formulating error-handling approaches for product resiliency. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
10/07/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description The Sr. Product Manager, Visa Accept SDK, is responsible for defining and executing the technical product strategy for Visa's merchant acceptance SDKs, APIs, and developer platforms. This role drives the end-to-end product lifecycle, from technical requirements definition and solution architecture through implementation, commercialization, and global deployment. The position requires deep collaboration with Engineering, Architecture, Security, Solutioning, Developer Experience, and Regional Product teams to deliver scalable, secure, and developer-friendly acceptance capabilities. The ideal candidate combines strong product management expertise with a solid understanding of payment technology, APIs, SDK development, mobile and web integration patterns, tokenization, authentication, merchant onboarding, and transaction processing. This individual will identify new product opportunities, define platform capabilities, establish technical roadmaps, and ensure solutions meet the needs of developers, partners, fintech's, merchants, acquirers, and wallet providers. All roles require digital fluency, including the ability to leverage emerging technologies such as Generative AI tools (e.g., Microsoft Copilot, ChatGPT) to accelerate product development, technical documentation, developer enablement, and operational efficiency. Key Responsibilities: Define and execute the technical product strategy and roadmap for Visa Accept SDKs, APIs, and developer platform services. Own the end-to-end product lifecycle, including requirements gathering, technical design reviews, development prioritization, testing, launch readiness, and post-launch optimization. Partner closely with Engineering and Architecture teams to design scalable, secure, and resilient SDK frameworks supporting merchant acceptance use cases across multiple channels and markets. Translate business, technical, and regulatory requirements into detailed product specifications, API requirements, SDK capabilities, and developer experience enhancements. Drive platform capabilities supporting merchant onboarding, credential management, tokenization, authentication, risk controls, settlement, reporting, and transaction processing. Establish and maintain SDK architecture standards, versioning strategies, backward compatibility requirements, and release management processes. Collaborate with solution architects, implementation teams, and external partners to support integrations with acquirers, payment facilitators, processors, ISVs, fintech's, wallets, and merchant platforms. Define API contracts, developer workflows, reference architectures, and integration patterns to simplify implementation and accelerate adoption. Use data, telemetry, developer feedback, and operational metrics to prioritize enhancements and improve SDK performance, reliability, and adoption. Partner with Security, Compliance, and Risk teams to ensure platform adherence to Visa, regulatory, privacy, and industry standards. Develop technical business cases and investment proposals for new platform capabilities, balancing customer needs, engineering complexity, and commercial objectives. Create and maintain developer-facing assets including technical documentation, implementation guides, sample applications, SDK release notes, and developer enablement materials. Monitor emerging technologies, payment industry trends, AI-driven development practices, and competitor platforms to identify opportunities for innovation and platform differentiation. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Preferred Qualifications: 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD Experience in roles such as product manager, product owner, business process analyst, or sales operations. Experience in applying Agile principles across design, development, testing, and product management. Experience in developing software capabilities to support sales, service, or customer relationship management functions. Experience in multi-tasking, organizing, managing, and implementing complex projects directly or through supervision. Experience in cross-functional collaboration with systems, partner product, and engineering teams. Experience managing API, SDK, platform, or developer-focused products Strong understanding of payment processing, merchant acquiring, card-not-present and card-present transaction flows. Knowledge of REST APIs, mobile SDKs (iOS/Android), web SDKs, authentication protocols, tokenization, and cloud-native architectures. Familiarity with payment ecosystems including merchants, acquirers, processors, payment facilitators, gateways, wallets, and fintech platforms. Ability to work effectively with engineering teams and communicate complex technical concepts to both technical and non-technical stakeholders. Experience defining developer experience (DX) strategies and driving adoption of technical platforms at scale. Knowledge of software development methodologies, CI/CD practices, observability, API lifecycle management, and platform governance. Agile certifications such as CSM and CSPO, or their equivalent. Experience in identifying, assessing, and managing tradeoffs in product development. Experience in identifying points of failure and formulating error-handling approaches for product resiliency. Information for US Applicants For roles located in the US, the estimated salary range for this position is $169,100.00 to $ 270,800.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Product Manager-Issuer Digital Products
Visa San Francisco, California
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking an experienced Product Manager to drive product innovation for our Issuer Digital Products business. You will be responsible for defining and driving the product strategy, roadmap, execution, and optimization for Visa's new and existing digital solutions aimed at issuers. This role requires a deep understanding of the payments industry, a strong product management background, and exceptional leadership skills. This role is based in San Francisco and will report to the Head of Product for Issuing Solutions Digital Business. Primary Responsibilities: Create a compelling and forward-thinking product vision that aligns with Visa's overall business strategy and goals Own the entire product lifecycle from concept to launch, including ideation, development, testing, and commercialization Work closely with engineering, design, operations, marketing, and sales teams to ensure seamless product development and delivery Continuously monitor and optimize product performance post-launch to guide product innovation and development Establish and manage a prioritized product backlog based on customer feedback, market analysis, and business priorities Perform in-depth market and competitive analysis to understand customer needs, industry trends, and regulatory requirements Continuously monitor product performance, customer adoption, and business impact post-launch to inform investment decisions, product enhancements, and future roadmap priorities. Build and maintain strong relationships with internal stakeholders, including leadership, product teams, and other functional areas Engage with key clients and partners to understand their needs/expectations and secure their alignment Location: San Francisco, CA only Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 5+ years of product management experience, with at least 2 years building consumer facing products Proven track record of successfully launching and managing digital products Experience building AI-powered products, with knowledge of Generative AI, LLMs, AI product design, and responsible AI practices. Strong expertise in defining and executing product strategy, roadmaps, and go-to-market plans leveraging data to inform decision making and secure influence Solid understanding of software development processes and technologies to collaborate effectively with engineering and design teams Demonstrated ability to manage the entire product lifecycle from ideation to launch and post-launch optimization Hands-on experience leveraging AI tools to improve product management workflows, including customer research, requirements definition, prototyping, experimentation, analytics, and product delivery Experience building a high-performing product management team with a strong culture of collaboration, innovation, and continuous improvement In-depth knowledge of market research techniques and experience in conducting customer and competitive analysis Strong track record of fostering a culture of innovation, collaboration, and continuous improvement Deep commitment to understanding and addressing customer needs and pain points Experience in designing and delivering exceptional user experiences. Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organization Sound business acumen, analytical skills and keen understanding of business models and profitability drivers Willingness to travel as required Information for US Applicants For roles located in the US, the estimated salary range for this position is $161,400.00 to $ 258,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
10/07/2026
Full time
About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description We are seeking an experienced Product Manager to drive product innovation for our Issuer Digital Products business. You will be responsible for defining and driving the product strategy, roadmap, execution, and optimization for Visa's new and existing digital solutions aimed at issuers. This role requires a deep understanding of the payments industry, a strong product management background, and exceptional leadership skills. This role is based in San Francisco and will report to the Head of Product for Issuing Solutions Digital Business. Primary Responsibilities: Create a compelling and forward-thinking product vision that aligns with Visa's overall business strategy and goals Own the entire product lifecycle from concept to launch, including ideation, development, testing, and commercialization Work closely with engineering, design, operations, marketing, and sales teams to ensure seamless product development and delivery Continuously monitor and optimize product performance post-launch to guide product innovation and development Establish and manage a prioritized product backlog based on customer feedback, market analysis, and business priorities Perform in-depth market and competitive analysis to understand customer needs, industry trends, and regulatory requirements Continuously monitor product performance, customer adoption, and business impact post-launch to inform investment decisions, product enhancements, and future roadmap priorities. Build and maintain strong relationships with internal stakeholders, including leadership, product teams, and other functional areas Engage with key clients and partners to understand their needs/expectations and secure their alignment Location: San Francisco, CA only Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications: 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD Preferred Qualifications: 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD 5+ years of product management experience, with at least 2 years building consumer facing products Proven track record of successfully launching and managing digital products Experience building AI-powered products, with knowledge of Generative AI, LLMs, AI product design, and responsible AI practices. Strong expertise in defining and executing product strategy, roadmaps, and go-to-market plans leveraging data to inform decision making and secure influence Solid understanding of software development processes and technologies to collaborate effectively with engineering and design teams Demonstrated ability to manage the entire product lifecycle from ideation to launch and post-launch optimization Hands-on experience leveraging AI tools to improve product management workflows, including customer research, requirements definition, prototyping, experimentation, analytics, and product delivery Experience building a high-performing product management team with a strong culture of collaboration, innovation, and continuous improvement In-depth knowledge of market research techniques and experience in conducting customer and competitive analysis Strong track record of fostering a culture of innovation, collaboration, and continuous improvement Deep commitment to understanding and addressing customer needs and pain points Experience in designing and delivering exceptional user experiences. Strong communication skills and ability to build strong relationships with clients and colleagues across Visa functions, navigating a matrix organization Sound business acumen, analytical skills and keen understanding of business models and profitability drivers Willingness to travel as required Information for US Applicants For roles located in the US, the estimated salary range for this position is $161,400.00 to $ 258,500.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program. Work Hours Varies upon the needs of the department. Travel Requirements This position requires travel 5-10% of the time. Mental/Physical Requirements This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color religion, sex, national origin, sexual orientation, gender identity, disability or protect veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with the EEOC guidelines and applicable local law, including the requirements of Article 49 of the San Francisco Police Code.
Temporary Digital Navigator - October 1, 2026 - June 30, 2027
Bernal Heights Neighborhood Center San Francisco, California
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI6714e959010d-7928
10/06/2026
Full time
Bernal Heights Neighborhood Center (BHNC) is seeking a patient, resourceful, and community-minded Temporary Digital Navigator to help older adults and adults with disabilities build confidence using technology and gain greater access to the digital world through June 30, 2027. The Digital Navigator provides individualized and small-group support to community members in San Francisco's Districts 9 and 11 who may need help accessing affordable internet service, obtaining electronic devices, or learning basic digital skills. This is a hands-on position for someone who enjoys working directly with people, solving problems, and helping individuals become more comfortable and independent with technology. Support is provided primarily in person and may also be provided by phone, email, text, Zoom, or other communication methods. The Digital Navigator reports to the Senior Program Manager. What You'll Do Meet individually with clients to assess their digital access, technology, device, and training needs. Develop individualized digital service plans based on each client's goals and priorities. Provide patient, step-by-step coaching on basic technology skills, internet use, devices, applications, and online services. Conduct individual and group technology workshops in person and virtually. Help eligible clients identify and apply for free or affordable home internet services. Connect clients with affordable devices, technology resources, repairs, and technical support. Assist clients with using technology to meet everyday needs and increase their independence and connection to resources. Follow up on referrals and client needs in a timely manner and track progress and outcomes. Maintain accurate and timely client records and documentation. Prepare monthly summaries of activities, successes, challenges, emerging needs, and program outcomes. Identify trends and barriers affecting digital access and help BHNC advocate for greater digital equity and inclusion. Collaborate with BHNC staff, community partners, and service providers. Perform other related duties as assigned. What We're Looking For The ideal candidate is someone who is comfortable with technology but, just as importantly, comfortable teaching people who may not be. You should bring: Patience and enthusiasm for helping older adults and people with limited technology experience. Ability to explain technology and digital concepts in clear, simple, non-technical language. Strong interpersonal and customer service skills. Ability to build trust and rapport with people from diverse cultural, linguistic, educational, and economic backgrounds. Cultural sensitivity and a commitment to providing respectful, equitable services. Strong problem-solving skills and the ability to work independently. Flexibility, creativity, good judgment, and appropriate professional boundaries. Ability to communicate effectively in person, by phone, and through digital platforms. Ability to maintain accurate records and follow through on client needs and referrals. A positive, resilient attitude and a sense of humor. A valid driver's license held for at least three years. Experience working with older adults, adults with disabilities, community-based organizations, digital literacy programs, or culturally diverse communities is highly valued. Physical Requirements This position requires frequent computer use, typing, sitting, and interaction with clients. The employee must also be able to move throughout community and program locations, including navigating stairs and hills, and occasionally push, pull, lift, or carry items weighing up to 25 pounds. Benefits BHNC offers a comprehensive benefits package that includes: Health, dental, and vision insurance 401(k) Life insurance Employee Assistance Program Generous paid time off Monthly cell phone stipend Professional development assistance About BHNC Bernal Heights Neighborhood Center is a nonprofit, community-based multi-service organization serving San Francisco communities since 1978. Our mission is to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods while promoting community action to build a just and equitable community for all. BHNC provides culturally and linguistically responsive services to older adults, adults with disabilities, youth, families, tenants, and other community members. Our programs include Senior Services, Service Connection, Youth Programs, Employment Services, Community Engagement, and affordable housing development and preservation. At the heart of our work is a commitment to ensuring that people have access to the resources, relationships, and opportunities they need to belong, participate, and thrive in their community. Bernal Heights Neighborhood Center is an at-will and equal opportunity employer. Compensation details: 28-28 Hourly Wage PI6714e959010d-7928
Optum
Tech Support Specialist
Optum San Francisco, California
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Optum
Tech Support Specialist
Optum San Francisco, California
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
10/02/2026
Full time
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Field Services Tech is responsible for taking ownership of tickets from the remote help desk using superior customer service. This person also supports end-users of all skill levels via phone, email, remote access, or in person at sites throughout the Bay Area and must provide solutions in a timely manner and document all issues and resolutions. If you reside in California, you'll enjoy the flexibility to telecommute as you take on some tough challenges. Primary Responsibilities: Provide point of contact and ticket escalation ownership for all company clients and related tickets escalated from our remote help desk Provide support assistance for Network Administrator on basic networking tasks, including but not limited to: file restore requests, data center cabling, and hardware installation Support all tasks required Desktop Support Technicians; such as but not limited to printer installs, password resets, and new hire and departing employee account management Promptly and professionally resolve workstation, printer, phone and other computer-related support calls for software, hardware or connectivity issues via phone, email, or in person at client sites throughout the area Provide superior customer service demonstrating professionalism, helpfulness, and care to all of our clients Document all support requests (regardless of source), actions taken, and the resolution. Though rare, evening and weekend work and 24x7 on-call rotation is possible depending on client project schedules Ensure we are delivering on all Service Level Agreements with our clients Other duties as assigned You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: 2+ years of support experience (Desktop) 2+ years of experience maintaining and configuring PCs and Laptops; including but not limited to Windows 10/11 and newer, networking, Office/Open Office apps, Internet and anti-virus 2+ years of knowledge maintaining Office 365 user accounts 2 + years of ability to multi-task May be required to commute to offices on occasion Some after hours and weekend work may be necessary, per client schedules Some 24x7 On Call rotation for client support may be necessary Access to reliable transportation and valid US driver's license Preferred Qualifications: Superior customer service skills, ability to troubleshoot and explain complex issues to non-technical individuals Solid written and oral communication skills Solid interpersonal and team skills Solid documentation and reporting skills Proven ability to be self-motivated and self-sufficient, required Physical Demands : Ability to lift/carry up to 50lb on occasion Ability to use hands/tools for PC related hardware repair and/or replacement Position primarily requires work using a PC and phone Climbing ladders or crawling under desks may be necessary for occasional tasks Frequent standing, sitting, or walking as tasks demand All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Staff Machine Learning Engineer - Leasing
AppFolio San Francisco, California
Job Description Job Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company - we're building the AI-native platform where the real estate industry comes to do business. We're transforming property management: how properties are leased, how residents find their homes, and how intelligence flows across an entire portfolio. Realm-X is AppFolio's AI-native platform powering this transformation. Within it, Realm-X Leasing Performer is an autonomous AI agent that handles the end-to-end leasing lifecycle - lead management, tour scheduling, follow-up, application processing, etc. - on behalf of property managers and leasing teams. It's one of AppFolio's most ambitious bets on autonomous AI, and it needs ML engineering worthy of that ambition. Who We Are Looking For We're hiring a Staff Machine Learning Engineer to own the ML strategy and execution that makes the Realm-X Leasing Performer production-grade, observable, and continuously improving. You'll sit at the intersection of applied ML, agent systems, and leasing domain expertise - working directly with Leasing Engineering, Voice & Agents, and Research ML to translate prototypes into systems our customers can depend on every day. This isn't a platform-only role. You'll be close enough to the product to shape how the Leasing Performer reasons, acts, and learns - and close enough to infrastructure to make sure it's reliable, cost-efficient, and safe at scale. Your Impact Own the ML Strategy for Leasing: Define and drive the machine learning roadmap across Leasing products - identifying where ML creates the most leverage, making the right model and architecture bets, and working closely with Product and Engineering leadership to align the team around a coherent technical vision that reflects real customer outcomes. Drive the Development & Architecture for Autonomous AI Agents: Be the ML lead for AppFolio's autonomous leasing agent - shaping how it communicates with prospective tenants and helps streamline leasing operations. You'll own the model quality, evaluation framework, and continuous improvement loop that makes the Performer better over time. Translate Research into Product: Partner with Voice & Agents and Research ML to evaluate new capabilities - fine-tuning approaches, retrieval strategies, agentic patterns - and make the call on what's ready to ship and what needs more hardening before it reaches customers. Drive Model Quality and Evaluation: Build the evaluation and experimentation infrastructure that lets the Leasing team ship ML changes with confidence - defining what "better" looks like for leasing-specific tasks and owning the metrics that reflect real customer outcomes. Set the ML Bar for Leasing Engineering: Establish the patterns, standards, and practices that the broader Leasing Engineering team follows when integrating ML - from prompt engineering and RAG to fine-tuning and model selection. Be the person the team comes to when the ML question is hard. Operate with Production Discipline: Ensure that ML systems powering the Leasing Performer meet the reliability bar that production SaaS demands - SLOs, observability, cost discipline, and a clear on-call posture. You don't have to build all of it, but you own the outcomes. Qualifications Systems thinker: You think in terms of platforms and long-term leverage, not just features. You understand how ML infrastructure decisions compound over time. Production builder: You've built and scaled ML infrastructure in production with meaningful business impact - and you treat it like any other production system. Domain curiosity: You take time to understand the business workflows your systems serve - in this case, leasing - and use that understanding to make better technical bets. Ambiguity: You operate effectively in high ambiguity, turning unclear infra problems into clear direction. Owner-operator: You take ownership with a founder mindset, act with urgency, and focus on outcomes. Collaboration: You are humble, collaborative, and low-ego - you elevate those around you and work fluidly across ML, product, and engineering. Reliability mindset: You treat ML infra like any other production system: SLOs, on-call, observability, postmortems. Sustainability: You value work-life balance as a foundation for sustained high performance. Must Have ML Development at scale: Has built and supported production ML systems at scale. Architectural Leadership: You have experience leading architectural discussions, defining system design, and guiding technical decision-making. Inference & Training: Has trained or fine-tuned language models end-to-end; comfortable with deep learning, evaluation, and inference. Training capability: Has trained or fine-tuned language models end-to-end; comfortable with deep learning, evaluation, and inference. RAG & agents: Hands-on experience with LangChain / LangGraph and modern RAG patterns over structured and unstructured data. AI safety & authorization: Hands-on experience operating AI guardrails, scoped tool permissions, and authorization layers for production AI systems - especially in agentic contexts. Nice to Have Experience building ML systems for conversational AI, leasing, or CRM-adjacent workflows. GPU performance tuning (vLLM, TensorRT, Triton, or similar). Experience with ontology-driven systems or knowledge graphs supporting AI applications. Familiarity with real estate, property management, or leasing workflows. Contributions to open-source ML infrastructure or LLM tooling. Location Find out more about our locations by visiting our site. All late-stage candidates complete an in-person meeting with an AppFolian as part of our hiring process. Compensation & Benefits The compensation that we reasonably expect to pay for this role is: $200,000 - $275,000 base pay. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity. Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here.
09/30/2026
Full time
Job Description Job Description Hi, We're AppFolio We're innovators, changemakers, and collaborators. We're more than just a software company - we're building the AI-native platform where the real estate industry comes to do business. We're transforming property management: how properties are leased, how residents find their homes, and how intelligence flows across an entire portfolio. Realm-X is AppFolio's AI-native platform powering this transformation. Within it, Realm-X Leasing Performer is an autonomous AI agent that handles the end-to-end leasing lifecycle - lead management, tour scheduling, follow-up, application processing, etc. - on behalf of property managers and leasing teams. It's one of AppFolio's most ambitious bets on autonomous AI, and it needs ML engineering worthy of that ambition. Who We Are Looking For We're hiring a Staff Machine Learning Engineer to own the ML strategy and execution that makes the Realm-X Leasing Performer production-grade, observable, and continuously improving. You'll sit at the intersection of applied ML, agent systems, and leasing domain expertise - working directly with Leasing Engineering, Voice & Agents, and Research ML to translate prototypes into systems our customers can depend on every day. This isn't a platform-only role. You'll be close enough to the product to shape how the Leasing Performer reasons, acts, and learns - and close enough to infrastructure to make sure it's reliable, cost-efficient, and safe at scale. Your Impact Own the ML Strategy for Leasing: Define and drive the machine learning roadmap across Leasing products - identifying where ML creates the most leverage, making the right model and architecture bets, and working closely with Product and Engineering leadership to align the team around a coherent technical vision that reflects real customer outcomes. Drive the Development & Architecture for Autonomous AI Agents: Be the ML lead for AppFolio's autonomous leasing agent - shaping how it communicates with prospective tenants and helps streamline leasing operations. You'll own the model quality, evaluation framework, and continuous improvement loop that makes the Performer better over time. Translate Research into Product: Partner with Voice & Agents and Research ML to evaluate new capabilities - fine-tuning approaches, retrieval strategies, agentic patterns - and make the call on what's ready to ship and what needs more hardening before it reaches customers. Drive Model Quality and Evaluation: Build the evaluation and experimentation infrastructure that lets the Leasing team ship ML changes with confidence - defining what "better" looks like for leasing-specific tasks and owning the metrics that reflect real customer outcomes. Set the ML Bar for Leasing Engineering: Establish the patterns, standards, and practices that the broader Leasing Engineering team follows when integrating ML - from prompt engineering and RAG to fine-tuning and model selection. Be the person the team comes to when the ML question is hard. Operate with Production Discipline: Ensure that ML systems powering the Leasing Performer meet the reliability bar that production SaaS demands - SLOs, observability, cost discipline, and a clear on-call posture. You don't have to build all of it, but you own the outcomes. Qualifications Systems thinker: You think in terms of platforms and long-term leverage, not just features. You understand how ML infrastructure decisions compound over time. Production builder: You've built and scaled ML infrastructure in production with meaningful business impact - and you treat it like any other production system. Domain curiosity: You take time to understand the business workflows your systems serve - in this case, leasing - and use that understanding to make better technical bets. Ambiguity: You operate effectively in high ambiguity, turning unclear infra problems into clear direction. Owner-operator: You take ownership with a founder mindset, act with urgency, and focus on outcomes. Collaboration: You are humble, collaborative, and low-ego - you elevate those around you and work fluidly across ML, product, and engineering. Reliability mindset: You treat ML infra like any other production system: SLOs, on-call, observability, postmortems. Sustainability: You value work-life balance as a foundation for sustained high performance. Must Have ML Development at scale: Has built and supported production ML systems at scale. Architectural Leadership: You have experience leading architectural discussions, defining system design, and guiding technical decision-making. Inference & Training: Has trained or fine-tuned language models end-to-end; comfortable with deep learning, evaluation, and inference. Training capability: Has trained or fine-tuned language models end-to-end; comfortable with deep learning, evaluation, and inference. RAG & agents: Hands-on experience with LangChain / LangGraph and modern RAG patterns over structured and unstructured data. AI safety & authorization: Hands-on experience operating AI guardrails, scoped tool permissions, and authorization layers for production AI systems - especially in agentic contexts. Nice to Have Experience building ML systems for conversational AI, leasing, or CRM-adjacent workflows. GPU performance tuning (vLLM, TensorRT, Triton, or similar). Experience with ontology-driven systems or knowledge graphs supporting AI applications. Familiarity with real estate, property management, or leasing workflows. Contributions to open-source ML infrastructure or LLM tooling. Location Find out more about our locations by visiting our site. All late-stage candidates complete an in-person meeting with an AppFolian as part of our hiring process. Compensation & Benefits The compensation that we reasonably expect to pay for this role is: $200,000 - $275,000 base pay. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, experience, and internal equity. Please note that compensation is just one aspect of a comprehensive Total Rewards package. The compensation range listed here does not include additional benefits or any discretionary bonuses you may be eligible for based on your role and/or employment type. Regular full-time employees are eligible for benefits - see here.
Digital Parenting Research - Fully Remote Up to $110 Task based
Mercor San Francisco, California
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Stanford Youth Study - US Parents & Kids (Age 9-13) Type: Contract Compensation: $110 total Location: Remote Duration: 8 weeks Role Responsibilities Complete online surveys and occasional text-message check-ins throughout the study. Install a parental-control app on your child's smartphone for the study duration. Ensure your child completes two short online surveys and text-message check-ins. Participate remotely and flexibly to contribute to research on digital well-being. Qualifications Must-Have Based in the United States . Parent/guardian of a child aged 9-13 with their own smartphone. Willing to install a parental-control app on the child's phone. You and your child are willing to take part together. Start Date October 1, 2026 Compensation & Legal Flat fee $110 , paid once on completion. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
09/29/2026
Full time
Job Description Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey . Position: Stanford Youth Study - US Parents & Kids (Age 9-13) Type: Contract Compensation: $110 total Location: Remote Duration: 8 weeks Role Responsibilities Complete online surveys and occasional text-message check-ins throughout the study. Install a parental-control app on your child's smartphone for the study duration. Ensure your child completes two short online surveys and text-message check-ins. Participate remotely and flexibly to contribute to research on digital well-being. Qualifications Must-Have Based in the United States . Parent/guardian of a child aged 9-13 with their own smartphone. Willing to install a parental-control app on the child's phone. You and your child are willing to take part together. Start Date October 1, 2026 Compensation & Legal Flat fee $110 , paid once on completion. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Adobe Marketing Technology Expert - Remote
YO AI Labs San Francisco, California
Job Description Job Description Adobe Marketing Technology Expert Job Type: Contractor Location: Remote Job Overview We are seeking experienced Adobe Marketing Technology Experts to support an AI training and evaluation project focused on enterprise marketing operations. The role involves testing marketing technology workflows, evaluating AI-generated outcomes, and providing practical feedback based on real-world experience. Key Responsibilities Test and evaluate marketing workflows using Adobe Workfront, AEM, Customer Journey Analytics (CJA), Adobe Analytics, and Experience Cloud . Assess integrations between content, campaign management, analytics, and digital experience platforms. Identify workflow errors, inefficiencies, inconsistencies, and unrealistic AI-generated outcomes. Provide clear feedback on usability, workflow accuracy, and user experience. Recommend improvements based on enterprise marketing and content operations best practices. Document findings and provide actionable feedback for AI model improvement. Evaluate relevant tool connectors and workplace integrations. Collaborate with project teams through structured feedback and documentation. Required Qualifications Hands-on experience with Adobe Workfront, AEM, CJA, Adobe Analytics, or Experience Cloud . Strong understanding of enterprise marketing, content, campaign, and digital experience workflows. Ability to evaluate and optimize marketing technology processes. Strong attention to detail and professional judgment. Excellent written and verbal communication skills. Ability to identify practical versus unrealistic workflow scenarios. Comfortable working independently in a remote environment. Preferred Qualifications Experience with Zoho Campaigns or similar marketing platforms. Familiarity with ChatGPT, Claude, or other AI tools . Experience in technology testing, workflow evaluation, or digital transformation projects. Experience documenting process improvements and technical feedback. Core Skills Adobe Workfront AEM Customer Journey Analytics Adobe Analytics Experience Cloud Marketing Technology Content Operations Campaign Management Zoho Campaigns ChatGPT AI Evaluation Workflow Optimization Quality Assurance
09/28/2026
Full time
Job Description Job Description Adobe Marketing Technology Expert Job Type: Contractor Location: Remote Job Overview We are seeking experienced Adobe Marketing Technology Experts to support an AI training and evaluation project focused on enterprise marketing operations. The role involves testing marketing technology workflows, evaluating AI-generated outcomes, and providing practical feedback based on real-world experience. Key Responsibilities Test and evaluate marketing workflows using Adobe Workfront, AEM, Customer Journey Analytics (CJA), Adobe Analytics, and Experience Cloud . Assess integrations between content, campaign management, analytics, and digital experience platforms. Identify workflow errors, inefficiencies, inconsistencies, and unrealistic AI-generated outcomes. Provide clear feedback on usability, workflow accuracy, and user experience. Recommend improvements based on enterprise marketing and content operations best practices. Document findings and provide actionable feedback for AI model improvement. Evaluate relevant tool connectors and workplace integrations. Collaborate with project teams through structured feedback and documentation. Required Qualifications Hands-on experience with Adobe Workfront, AEM, CJA, Adobe Analytics, or Experience Cloud . Strong understanding of enterprise marketing, content, campaign, and digital experience workflows. Ability to evaluate and optimize marketing technology processes. Strong attention to detail and professional judgment. Excellent written and verbal communication skills. Ability to identify practical versus unrealistic workflow scenarios. Comfortable working independently in a remote environment. Preferred Qualifications Experience with Zoho Campaigns or similar marketing platforms. Familiarity with ChatGPT, Claude, or other AI tools . Experience in technology testing, workflow evaluation, or digital transformation projects. Experience documenting process improvements and technical feedback. Core Skills Adobe Workfront AEM Customer Journey Analytics Adobe Analytics Experience Cloud Marketing Technology Content Operations Campaign Management Zoho Campaigns ChatGPT AI Evaluation Workflow Optimization Quality Assurance
Failure Analysis Engineer
Zipline San Francisco, California
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline's autonomous delivery systems depend on reliable avionics electronics, flex circuits, harnesses, and connectors operating through vibration, repeated motion, temperature cycling, moisture, and manufacturing variation. As a Failure Analysis Engineer, you will investigate failures from fielded systems, development testing, life testing, and manufacturing. You will help reproduce failures, isolate electrical faults, inspect hardware, analyze data, and develop evidence-supported conclusions. This is a hands-on role suited to an early-career engineer or highly technical hardware professional who enjoys working in the lab and wants to develop deeper expertise in electronics, materials, reliability, and physical failure analysis. What You'll Do Investigate failures involving flex circuits, rigid-flex assemblies, PCBAs, connectors, harnesses, solder joints, vias, and electronic components. Preserve failed hardware and collect relevant configuration, test, manufacturing, service, and field data. Reproduce intermittent failures under representative electrical, mechanical, thermal, and environmental conditions. Troubleshoot hardware using schematics, wiring diagrams, multimeters, oscilloscopes, power supplies, electronic loads, logic analyzers, thermal imaging, and protocol tools. Analyze telemetry, test logs, measurements, and inspection results to identify patterns and narrow possible causes. Perform hands-on inspection and support physical analysis using microscopy, X-ray, cross-sectioning, and other appropriate techniques. Develop and execute experiments that prove or disprove suspected failure mechanisms. Use structured methods such as fault trees, 5-Why, fishbone analysis, and 8D to separate symptoms from root cause. Work with Electrical, Mechanical, Test, Reliability, Manufacturing, Quality, and Supplier Engineering to review evidence and determine next steps. Support corrective actions involving product design, manufacturing processes, suppliers, inspection, diagnostics, and end-of-line testing. Verify that corrective actions address the original failure and do not introduce new risks. Write clear failure-analysis reports documenting the hardware configuration, evidence, methods, results, conclusions, and recommended next steps. Maintain a searchable record of failure symptoms, mechanisms, root causes, and validated fixes. Track investigation turnaround time, no-trouble-found rate, corrective-action status, recurrence, and field-failure reduction. What You'll Bring Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, Physics, or a related field, or equivalent hands-on technical experience. Hands-on comfort working with electronics, hardware assemblies, and laboratory equipment. Ability to read electrical schematics, wiring diagrams, PCB layouts, engineering drawings, and component datasheets. Strong troubleshooting fundamentals and a methodical approach to isolating ambiguous or intermittent failures. Experience using standard electrical test equipment such as multimeters, oscilloscopes, power supplies, and logic analyzers. Practical data-analysis skills using Python, MATLAB, JMP, SQL, or equivalent tools. Ability to organize data, identify trends, compare test populations, and communicate what the evidence does and does not support. Curiosity about how electronic, mechanical, material, manufacturing, and environmental factors interact. Clear technical writing and the ability to document assumptions, results, uncertainty, and next steps. Willingness to learn new laboratory, sample-preparation, inspection, and analysis methods. This role is based in South San Francisco and requires regular hands-on work in the laboratory. Occasional travel to suppliers, manufacturers, test facilities, and external analysis laboratories may be required. Nice to Have Demonstrated experience in electronics failure analysis, hardware reliability, product engineering, hardware test, or high-reliability hardware debugging. Knowledge of flex and rigid-flex construction, PCB fabrication, SMT assembly, soldering, crimping, connectors, or electronics manufacturing. Experience with microscopy, X-ray, CT, cross-sectioning, SEM/EDS, dye-and-pry, or other physical FA techniques. Experience with vibration, shock, temperature cycling, humidity, bend cycling, or accelerated-life testing. Experience supporting corrective actions across design, manufacturing, quality, or supplier teams. Familiarity with high-speed interfaces, CAN, Ethernet, SerDes, cameras, RF, motor controls, or power electronics. Familiarity with IPC standards or structured processes such as FRACAS, CAPA, or 8D. Experience in aerospace, robotics, automotive, medical devices, or high-volume electronics. What Success Looks Like Failures are reproduced and narrowed to an evidence-supported cause within an agreed turnaround time. Investigation reports are clear enough for another engineer or technician to understand and continue the work. Intermittent and no-trouble-found returns decrease as diagnostic methods improve. Findings result in better designs, manufacturing controls, inspections, and validation tests. The engineer steadily develops deeper ownership of increasingly complex failure investigations. What Else You Need To Know The starting salary range for this role is $120,000 - $155,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
09/28/2026
Full time
Job Description Job Description About Zipline Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations. Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe. We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds. About You and The Role Zipline's autonomous delivery systems depend on reliable avionics electronics, flex circuits, harnesses, and connectors operating through vibration, repeated motion, temperature cycling, moisture, and manufacturing variation. As a Failure Analysis Engineer, you will investigate failures from fielded systems, development testing, life testing, and manufacturing. You will help reproduce failures, isolate electrical faults, inspect hardware, analyze data, and develop evidence-supported conclusions. This is a hands-on role suited to an early-career engineer or highly technical hardware professional who enjoys working in the lab and wants to develop deeper expertise in electronics, materials, reliability, and physical failure analysis. What You'll Do Investigate failures involving flex circuits, rigid-flex assemblies, PCBAs, connectors, harnesses, solder joints, vias, and electronic components. Preserve failed hardware and collect relevant configuration, test, manufacturing, service, and field data. Reproduce intermittent failures under representative electrical, mechanical, thermal, and environmental conditions. Troubleshoot hardware using schematics, wiring diagrams, multimeters, oscilloscopes, power supplies, electronic loads, logic analyzers, thermal imaging, and protocol tools. Analyze telemetry, test logs, measurements, and inspection results to identify patterns and narrow possible causes. Perform hands-on inspection and support physical analysis using microscopy, X-ray, cross-sectioning, and other appropriate techniques. Develop and execute experiments that prove or disprove suspected failure mechanisms. Use structured methods such as fault trees, 5-Why, fishbone analysis, and 8D to separate symptoms from root cause. Work with Electrical, Mechanical, Test, Reliability, Manufacturing, Quality, and Supplier Engineering to review evidence and determine next steps. Support corrective actions involving product design, manufacturing processes, suppliers, inspection, diagnostics, and end-of-line testing. Verify that corrective actions address the original failure and do not introduce new risks. Write clear failure-analysis reports documenting the hardware configuration, evidence, methods, results, conclusions, and recommended next steps. Maintain a searchable record of failure symptoms, mechanisms, root causes, and validated fixes. Track investigation turnaround time, no-trouble-found rate, corrective-action status, recurrence, and field-failure reduction. What You'll Bring Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, Physics, or a related field, or equivalent hands-on technical experience. Hands-on comfort working with electronics, hardware assemblies, and laboratory equipment. Ability to read electrical schematics, wiring diagrams, PCB layouts, engineering drawings, and component datasheets. Strong troubleshooting fundamentals and a methodical approach to isolating ambiguous or intermittent failures. Experience using standard electrical test equipment such as multimeters, oscilloscopes, power supplies, and logic analyzers. Practical data-analysis skills using Python, MATLAB, JMP, SQL, or equivalent tools. Ability to organize data, identify trends, compare test populations, and communicate what the evidence does and does not support. Curiosity about how electronic, mechanical, material, manufacturing, and environmental factors interact. Clear technical writing and the ability to document assumptions, results, uncertainty, and next steps. Willingness to learn new laboratory, sample-preparation, inspection, and analysis methods. This role is based in South San Francisco and requires regular hands-on work in the laboratory. Occasional travel to suppliers, manufacturers, test facilities, and external analysis laboratories may be required. Nice to Have Demonstrated experience in electronics failure analysis, hardware reliability, product engineering, hardware test, or high-reliability hardware debugging. Knowledge of flex and rigid-flex construction, PCB fabrication, SMT assembly, soldering, crimping, connectors, or electronics manufacturing. Experience with microscopy, X-ray, CT, cross-sectioning, SEM/EDS, dye-and-pry, or other physical FA techniques. Experience with vibration, shock, temperature cycling, humidity, bend cycling, or accelerated-life testing. Experience supporting corrective actions across design, manufacturing, quality, or supplier teams. Familiarity with high-speed interfaces, CAN, Ethernet, SerDes, cameras, RF, motor controls, or power electronics. Familiarity with IPC standards or structured processes such as FRACAS, CAPA, or 8D. Experience in aerospace, robotics, automotive, medical devices, or high-volume electronics. What Success Looks Like Failures are reproduced and narrowed to an evidence-supported cause within an agreed turnaround time. Investigation reports are clear enough for another engineer or technician to understand and continue the work. Intermittent and no-trouble-found returns decrease as diagnostic methods improve. Findings result in better designs, manufacturing controls, inspections, and validation tests. The engineer steadily develops deeper ownership of increasingly complex failure investigations. What Else You Need To Know The starting salary range for this role is $120,000 - $155,000. Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities. We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply! Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. As set forth in Zipline 's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.
Founding Computer Vision Engineer - Multimodal AI & VLMs
MaxIT Consulting - Max Corporate Group San Francisco, California
Job Description Job Description SF Bay Area, California Fully On-site We are seeking an Founding Computer Vision Engineer - Multimodal AI & VLMs to join an early-stage technology company building AI systems for real-world industrial environments. This role focuses on multimodal visual intelligence running in hardware-constrained environments and supporting complex physical workflows. The Opportunity You will own critical parts of the AI layer, building and deploying vision-language systems that reason over images and video in real customer environments. The role combines applied AI, computer vision, evaluation systems, and production engineering. Key Responsibilities Build and deploy agentic vision-language systems for real-world industrial workflows. Develop multimodal reasoning capabilities across images and video. Work with detection, segmentation, visual reasoning, VLMs, and related applied computer vision techniques. Own model orchestration and production deployment across hardware-constrained environments. Design and maintain evaluation systems including ground-truth datasets, trajectory evaluation, and regression testing. Iterate on production models based on real-world usage and measurable system performance. Required Qualifications Approximately 1 to 5 years of relevant professional experience. Hands-on experience shipping computer vision, multimodal, or vision-language systems to production. Strong practical understanding of visual AI applied to images and/or video. Experience owning technical systems end to end rather than working exclusively on research prototypes. Comfort operating in real-time, edge, hardware-constrained, or connectivity-constrained environments. Strong software engineering fundamentals and a high level of technical ownership. Candidate Profile The strongest candidates are practical builders who have shipped real systems with real users. Experience in robotics, autonomous systems, drones, wearables, real-time video, edge computing, or adjacent physical-world AI domains is highly relevant. Work Arrangement This position is fully in person in the San Francisco Bay Area. The initial working location is in Burlingame, with the team expected to transition to a San Francisco office. Work Authorization Candidates must be able to work in the United States. Certain visa sponsorship, transfer, or change-of-status scenarios may be supported for candidates already located in the United States. New petitions requiring processing from abroad are not supported at this time.
09/26/2026
Full time
Job Description Job Description SF Bay Area, California Fully On-site We are seeking an Founding Computer Vision Engineer - Multimodal AI & VLMs to join an early-stage technology company building AI systems for real-world industrial environments. This role focuses on multimodal visual intelligence running in hardware-constrained environments and supporting complex physical workflows. The Opportunity You will own critical parts of the AI layer, building and deploying vision-language systems that reason over images and video in real customer environments. The role combines applied AI, computer vision, evaluation systems, and production engineering. Key Responsibilities Build and deploy agentic vision-language systems for real-world industrial workflows. Develop multimodal reasoning capabilities across images and video. Work with detection, segmentation, visual reasoning, VLMs, and related applied computer vision techniques. Own model orchestration and production deployment across hardware-constrained environments. Design and maintain evaluation systems including ground-truth datasets, trajectory evaluation, and regression testing. Iterate on production models based on real-world usage and measurable system performance. Required Qualifications Approximately 1 to 5 years of relevant professional experience. Hands-on experience shipping computer vision, multimodal, or vision-language systems to production. Strong practical understanding of visual AI applied to images and/or video. Experience owning technical systems end to end rather than working exclusively on research prototypes. Comfort operating in real-time, edge, hardware-constrained, or connectivity-constrained environments. Strong software engineering fundamentals and a high level of technical ownership. Candidate Profile The strongest candidates are practical builders who have shipped real systems with real users. Experience in robotics, autonomous systems, drones, wearables, real-time video, edge computing, or adjacent physical-world AI domains is highly relevant. Work Arrangement This position is fully in person in the San Francisco Bay Area. The initial working location is in Burlingame, with the team expected to transition to a San Francisco office. Work Authorization Candidates must be able to work in the United States. Certain visa sponsorship, transfer, or change-of-status scenarios may be supported for candidates already located in the United States. New petitions requiring processing from abroad are not supported at this time.
Medical Billing and Coding - Entry Level Training Program
Dreambound Inc. San Francisco, California
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : Complete in as short as a few weeks to a few months Online and in-person options available Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!
07/14/2026
Full time
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : Complete in as short as a few weeks to a few months Online and in-person options available Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!
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