51 jobs found in San Antonio

POSITION SUMMARY/RESPONSIBILITIES Responsible for research, data collection and analysis of health plan data to identify areas for improving cost savings, utilization management, satisfaction, and market share. Serves as a subject matter expert and coach to other CFHP analysts. Acts as primary health plan resource to analyze and improve organizational performance. Identifies areas for improvement, documents business processes, researches best practices, and assists process owners to implement change and monitor performance. Interacts extensively with other CFHP departments. EDUCATION/EXPERIENCE Bachelor's degree in Business, Statistics or related field is required. Two years experience conducting data analysis in a managed care environment is preferred. Eight (8) years experience in a relational database environment (MS SQL Server 2005/2008 or Oracle) including applicable knowledge of Windows and Unix operating systems may be substituted for the educational requirement. Proficiency in Excel, Access, PowerPoint, and Word is required. Experience with SQL or Oracle databases, and ESRI Business Analyst is preferred.

POSITION SUMMARY AND RESPONSIBILITIES The Data Engineer serves as a core technical resource within the Enterprise Analytics and Cogito ecosystem, designing and supporting data pipelines, data models, and analytic infrastructure across Epic, SQL Server, and cloud platforms. This role is responsible for building highâ€'quality, trusted data assets that support operational reporting, quality improvement, population health, financial analysis, and strategic objectives. Responsibilities include designing, building, testing, and optimizing ETL/ELT pipelines; supporting analytic environments such as Clarity, Caboodle, and data lakes; ensuring data quality and governance alignment; and collaborating with end users, BI analysts, and application teams to meet enterprise reporting and analytics needs. Individual must maintain a good working relationship with co-workers and other University Health staff and perform other duties as assigned or defined in the performance evaluation and in the Universtiy Health policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in Information Technology, Computer Science, Data Engineering, or a related field required. Master's degree in Mathematics, Statistics, Data Engineering or related field is preferred. Cloud systems administration certification is required (Azure, AWS, Google). 8+ years of experience in SQL and SQL server is required. Experience with ETL tools, data engineering frameworks, and cloud platforms required. Experience in a healthcare environment or with Epic (Clarity, Caboodle, Chronicles) is preferred. Will be required to successfully pass the Epic pre-assessment testing if not currently Epic certified and in good standing.

POSITION SUMMARY/RESPONSIBILITIES Responsible for the shift's operation and staff performance. Operates the Health System's computers in a multi-platform environment. Authorizes, coordinates and schedules routine or emergency repair. Provides training of all computer systems and peripheral equipment to subordinates. EDUCATION/EXPERIENCE High school diploma or equivalent experience plus completion of specialized courses in information services is required. Associate's degree is preferred, along with a minimum of one year experience as a Computer Operations Analyst at University Health. Three years experience is preferred. Two years experience is required with UNIX experience preferred. Compaq mainframe experience is helpful. Previous supervisory experience preferred.

Customer Accounts Advisor The salary range for this role is $14.25 to $15.00 per hour . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.

Description: Mission: We serve great tasting BBQ in a friendly way that keeps 'em coming back. Do you like meat? Do you find yourself saying hello to strangers on the street? Have you always played well with others? Have you ever been called "responsible"? If you said yes to these questions, then you're just who we're looking for. At Smokey Mo's TX BBQ, we're always looking to add hard-working, polite, friendly carnivores to add to the Team. We take a lot of pride in the top-notch BBQ we serve and our warm, welcoming atmosphere. Sounds easy, right? Nope! It takes a whole bunch of the right people. People who value teamwork and have the willingness to learn new things. Oh, and knife skills, but we can teach you about that. So, what's in it for you? How about great pay, flexible schedules, PTO team, member discounts, benefits (including pet insurance!) and every opportunity for advancement? We mean real advancement like to management positions and beyond if you've got what it takes. In the meantime, you'll get to be part of our great team in our fun, energetic and sometimes, insanely busy environment. Requirements: General Duties for Team Members, but Not Limited to: Interact with guests and team members in a friendly way Follow Smokey Mo's processes accurately and efficiently Show up on time and in the correct uniform Maintain proper food handling, safety and sanitation standards Open to varied work schedules and hours depending on restaurant's needs Be part of the Team and Have FUN! Minimum Qualifications for Team Members All team members will need a food handlers' permit Cashiers will need a TABC certification Must be able to: stand for 8 hours multitask bend, stretch, twist, or reach for objects on shelves at various height levels lift, push, pull, or carry heavy objects up to 50 pounds follow instructions and perform duties accurately and efficiently have effective hearing for accurate communication PIf5eadb673f45-2937

General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

General Notes The Office of Information Technology at the Dell Medical School is seeking an Application Analyst - Epic Lumens . Purpose This position serves as the subject matter expert and technical contact for their focus application areas ( Lumens ) and takes the lead in primary areas of work, including Projects, Changes, and the highest point of Break/Fix escalation. Additionally, the Application Analyst - Epic Lumens demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems. Responsibilities Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput. Serves as a liaison between business operations and providers, internal information technology, system users and vendors working within the defined project objectives for issue and problem resolution. Provides support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations. Creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes. Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues. Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes. Marginal or Periodic Functions: Assists with other Epic modules as needed. Provides backup support during peak times or staff shortages. Participates in special projects and initiatives. Performs related duties as required. Knowledge, Skills & Abilities Technical Learning Quickly learns new technical skills and knowledge; is good at learning new industry, company, product, or technical knowledge. Stays updated with the latest Epic Ambulatory features. Actively seeks out training opportunities. Applies new knowledge to improve system performance. Problem Solving Uses rigorous logic and methods to solve difficult problems with effective solutions. Diagnoses and resolves complex application issues. Develops innovative solutions to improve user experience. Collaborates with teams to address system challenges. Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers. Provides excellent support to clinical staff. Understands and anticipates user needs. Ensures user satisfaction with application performance. Collaboration Works effectively and cooperatively with others; establishes and maintains good working relationships. Collaborates with IT and clinical teams. Shares knowledge and best practices. Participates in team meetings and projects. Attention to Detail Thoroughly reviews work for accuracy and completeness. Ensures configurations are precise and accurate. Reviews documentation for completeness. Monitors system performance for issues. Required Qualifications Active Epic Certification or Accreditation (considered) in relevant Core application required. Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field. Possesses practical experience in healthcare IT environments and strong knowledge of clinical information systems, clinical informatics, data management and administration, generally shown through at least 5 years of relevant experience in healthcare IT or Epic systems. Experience and proven success in information systems implementation, development and support within a large-scale healthcare organization. Relevant education and experience may be substituted as appropriate. Preferred Qualifications ITIL Foundation certification. Active Epic Certification, Accreditation, or Proficiency in related applications. Extensive experience with clinical information systems, typically demonstrated by at least 5-7 years of relevant experience. Demonstrated experience as a major participant in EHR configuration. Experience with online scheduling design and implementation. Salary Range OPEN Working Conditions Standard office equipment. Repetitive use of a keyboard. May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others. Required Materials Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interest Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

We are looking for an experienced scrum master to oversee and guide scrum teams. The scrum master's responsibilities include ensuring that development teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments. To be successful as a scrum master, you should have a firm grasp of agile practices and the ability to effectively manage and mentor development teams. An outstanding scrum master should have excellent interpersonal, project management, and problem-solving skills. Scrum Master Responsibilities: Using agile methodology values, principles, and practices to plan, manage, and deliver solutions. Training, mentoring, and supporting scrum teams to follow agile values, principles, and practices. Determining and managing tasks, issues, risks, and action items. Scheduling and facilitating scrum events, meetings, and decision-making processes. Monitoring progress and performance and helping teams to make improvements. Planning and organizing demos and product/system testing. Ensuring the proper use of collaborative processes and removing impediments for the scrum team. Tracking project processes, deliverables, and financials. Preparing and presenting status reports to stakeholders. Scrum Master Requirements: Bachelor's degree in computer science, information technology, or a relevant field preferred. Certified scrum master, SAFe preferred. 3+ years of experience as a scrum master or in a similar role. Working knowledge of agile methodology, techniques, and frameworks, such as Scrum or Kanban, to deliver solutions. Leadership and management experience. Excellent people and project management skills. Strong communication and presentation skills. Strong analytical and problem-solving skills.

POSITION SUMMARY AND RESPONSIBILITIES University Health is seeking an experienced Senior Systems Administrator with deep PeopleSoft expertise to support and enhance mission-critical financial, clinical, and administrative systems within a large, complex healthcare environment. This role is ideal for a senior-level professional who enjoys system ownership, problem-solving, and partnering with business and clinical leaders to keep enterprise systems running at peak performance. Why This Role Matters In this role, you will serve as a technical authority and trusted advisor, providing hands-on system administration, analysis, and guidance for enterprise applications that directly support patient care and hospital operations. Your work will have a visible, organization-wide impact. Key Responsibilities Serve as a senior technical resource for PeopleSoft and ERP-based systems Provide system administration, analysis, configuration, and ongoing support for production and non-production environments Lead and support system upgrades, patches, fixes, and enhancements Perform systems analysis, testing, and post-implementation reviews Troubleshoot complex system and integration issues across platforms Support databases, interfaces, data extraction, reporting, and backups Collaborate with IS leadership, vendors, and internal customers on projects and issue resolution Participate in change control, standards development, and system documentation Provide on-call support for assigned enterprise systems Required Experience & Skills Strong hands-on experience with PeopleSoft (required) to include supporting Human Resources and Payroll functionality 6+ years of systems administration, programming, or system analysis experience Experience supporting ERP or large enterprise application environments Proficiency in at least one programming or scripting language (API, SQL, Visual Basic, ASP/Web, C++, Dell Boomi, or similar) Working knowledge of relational databases (SQL Server, Oracle) Experience supporting application related hardware such as time clocks, tablets, or similar Experience supporting Windows and/or UNIX operating systems Strong analytical, troubleshooting, and documentation skills Ability to work independently while collaborating across technical and non-technical teams Preferred Experience Healthcare systems or regulated environments Experience supporting enterprise platforms such as UKG, Premier, OnBase, ServiceNow, or similar Report writing and data extraction tools (SQL, Business Objects) Why University Health University Health offers more than just a job - we offer long-term stability, meaningful work, and strong total rewards, including: Comprehensive medical, dental, and vision coverage Defined benefit pension plan Generous paid time off and paid holidays Tuition assistance and professional development Stable, mission-driven public healthcare environment Opportunities to work on complex, enterprise-scale systems that matter If you are a seasoned PeopleSoft systems professional looking for a role where your expertise is valued, your work has purpose, and your career has longevity, we encourage you to apply EDUCATIONAL/EXPERIENCE Bachelor's degree in computer science, data processing, mathematical, clinical or a related field is required. Work experience may be substituted for college requirement. Six years of programming and system analysis experience is required. Must be proficient in at least one computer system language and on data management methodology on at least one or more of the computer platforms used at University Health. Language requirements may vary based on current needs. Working experience required, using one or more of each of the following: Applications: PeopleSoft, Lawson or any ERP system, IDX, Softmed, 3m, Onbase, Portal, Cerner Lab, Cerner Pharmacy, RIS, Eclipsys, Quavodex ,MS Office, Crystal, HIM, TCP/IP, FTP Languages: ASP/ Web development, Business Objects, Crystal, Visual Basic, SQL, C++, Mumps Databases: Microsoft SQL, Sybase, Oracle Operating Systems: Windows 2003, Windows Data Center, XP, UNIX, Cache

Electronic Security Systems Engineer (Access Control, CCTV, Physical Security Systems) University Health - San Antonio, Texas Position Summary University Health is seeking an Electronic Security Systems Engineer to support and maintain enterprise physical and electronic security technologies across our healthcare facilities. This role supports critical security infrastructure including access control, video surveillance (CCTV), emergency communications, RFID infant/pediatric protection systems, and visitor management platforms. The position works closely with Information Systems, Protective Services, and vendors to ensure the reliability and security of facility-based electronic security systems. Note: This role supports physical security technology systems and operational infrastructure and is not a cybersecurity position. Key Responsibilities Support enterprise electronic security systems including access control, video surveillance (CCTV), RFID safety systems, and intrusion alarm systems. Configure system settings, user permissions, and device integrations within security platforms. Monitor automated data exchanges related to badging, access provisioning, and system interfaces. Perform system testing, upgrades, patches, and routine maintenance of electronic security technologies. Generate system reports, audits, and operational metrics to ensure system performance and accuracy. Troubleshoot system issues and coordinate service restoration with IT teams and external vendors. Support system installations, expansions, and upgrades across University Health facilities. Participate in incident, problem, and change management processes. Provide after-hours and on-call support for critical security systems as required. Technical Environment Experience supporting enterprise electronic security or physical security systems, including: Access Control Systems: Software House CCure 9000 Visitor Management Systems: HID SAFE Emergency Communications Systems: Zenitel Stentofon Intercom / Communication Systems RTLS / RFID Protection Systems: CenTrak Intrusion Alarm Systems: DSC Security Devices: badge readers, electronic door locks, video cameras, and related security hardware Infant/Pediatric Protection Systems Windows Server environments VMware vSphere virtual environments Cisco UCS or Dell server hardware Networking fundamentals (DNS, DHCP, IP addressing) Education & Experience Bachelor's degree in Computer Science, Management Information Systems, Healthcare Technology, or related field required. Relevant experience may substitute for education requirements. Experience supporting enterprise physical security systems, healthcare environments, or complex IT infrastructure is preferred. Candidates must have the ability to obtain vendor certifications such as CCure 9000, Zenitel Stentofon, CenTrak, DSC, and HID SAFE. Work Environment Work occurs in hospital facilities, technical environments, and data centers across University Health locations. Travel between facilities may be required. This role participates in a 24/7 on-call rotation supporting critical facility security systems. Why University Health? • Competitive Compensation & Benefits Package • One of the Top Employers in San Antonio • Ongoing Professional Development & Career Growth • Mission-Driven Work Culture Focused on Excellence, Equity & Empathy • Recognized as a Best Place to Work and Top Workplace

POSITION SUMMARY/RESPONSIBILITIES Directly supervises the coding staff to include, Outpatient and Inpatient Coders, Coding Educators, unbilled and denials clerks. Maintains expert knowledge of all coding and classification systems used in health care (ICD-10CM, PCS, CPT, DRG, APC, and ASC) key information that impacts reimbursement and statistical reporting systems, and the clinical information requirements of both accreditation and licensing agencies. Responsible for conducting reviews to assess the quality of coding and documentation to ensure compliance with federal and state laws and regulations. Under the direction of the HIM Executive Director, develops and implements policies and procedures. Plans improvements in work processes and personnel functions. Assists in the preparation of annual budget requests and monitors expenditures against allocated budget funds. Promotes the University Health guest relations policy. EDUCATION/EXPERIENCE An Associate's Degree or Bachelor's Degree from an approved program for Health Information Management or a related field is preferred. Two years of experience managing/supervising health information management processes, coding and or billing functions in a medical facility is preferred. Five years of Inpatient/Outpatient Health Information Coding experience is required. Expert knowledge of Joint Commission standards and applicable licensure regulations are required. Must possess excellent verbal and written communication skills. LICENSURE Certification from one of the following credentialing bodies is acceptable: American Academy of Professional Coders, American Health Information Management Association, National Association for Health Professions: (AAPC, AHIMA, or NAHP).

POSITION SUMMARY AND RESPONSIBILITIES Provides technical expertise, project management, technical guidance and direction in the implementation and operation of application systems used for financial, clinical, business, and administrative systems. Organizes and schedules a variety of major and/or complex system tasks, including programming, in a timely and proficient manner and in compliance with Departmental and Community First Health Plans policies and procedures. Oversees the performance and coordinates the tasks of assigned developers and analysts. Maintains a good working relationship with co-workers and other Community First Health Plans staff. Performs other duties as assigned or defined in the performance evaluation form and in the Community First Health Plans policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in computer science, data processing, mathematics, business or a related field is required. Work experience may be substituted for some of the college requirement. Eight years of programming and system analysis experience is required. Must be proficient in at least one computer system language and on data management methodology on at least one or more of the computer platforms used at Community First Health Plans. Language requirements may vary, based on current needs. Working knowledge using one or more of each of the following: Languages: SQL, .net, VB, C# Databases: Current versions of MS SQL Server Software: MS SQL Server: Management Studio/SSIS/SSRS, MS Office Operating Systems: Windows

POSITION SUMMARY AND RESPONSIBILITIES Provides computer project technical expertise, project management, technical guidance and direction in the implementation and operation of computer systems used for financial, clinical and administrative systems. Organizes and schedules a variety of major and/or complex computer system tasks, including programming, in a timely and proficient manner and in compliance with Departmental and Community First Health Plans policies and procedures. Maintains a good working relationship with co-workers and other Community First Health Plans staff. Performs other duties as assigned or defined in the performance evaluation form and in the Community First Health Plans policies and procedures. EDUCATIONAL/EXPERIENCE Bachelor's degree in computer science, data processing, mathematical, business or a related field is required. Work experience may be substituted for college requirement. Six years of programming and system analysis experience is required. Must be proficient in at least one computer system language and on data management methodology on at least one or more of the computer platforms used at Community First Health Plans. Language requirements may vary, based on current needs. Working knowledge using one or more of each of the following: Languages: SQL, .net, VB, C# Databases: Current versions of MS SQL Server Software: MS SQL Server: Management Studio/SSIS/SSRS, MS Office Operating Systems: Windows

IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420

Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Details Core Responsibilities Architecture Design & Governance Translate business objectives into holistic solution architectures that span digital platforms and cloud infrastructure. Define and enforce architecture guardrails, design patterns, and standards for both application and cloud environments. Ensure alignment with enterprise architecture principles, roadmaps, and reference architectures. Identify and document gaps, risks, dependencies, and mitigation strategies early in the lifecycle. Establish governance for resource provisioning, tagging, and cost management. Technical Leadership & Delivery Lead end-to-end solution design across frontend, backend, integration, data, and cloud infrastructure for the digital platform. Guide teams through architecture reviews, technical evaluations, and implementation choices for digital and cloud-native solutions. Drive adoption of cloud-native services and modern digital architecture patterns (microservices, BFF, event-driven, serverless Promote engineering excellence through DevOps/SRE practices (CI/CD pipelines, Infrastructure as Code, automated testing, monitoring, APM, feature flags, A/B testing Cloud Strategy, Cost Optimization & Standards Develop and maintain cost models, budgets, and optimization strategies for Azure services. Implement FinOps practices to monitor and control cloud spend while maximizing business value. Define standards for scalability, performance, and resilience in cloud deployments. Ensure cloud architectures support disaster recovery, high availability, and compliance requirements. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Level - Digital/Technical Product Manager-Digital Platform Services & Personalization you will support the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal collaborators and partners to tackle complex and exciting problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across all channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs Human-Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX and Plano, TX. Relocation assistance is not available for this position. What you'll do: Leverages Digital or Technology research, business and market intelligence, and data-driven insights to support team members to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Prepares supporting data and materials for generating compelling presentations, and other forms of communication, to inform and influence key stakeholders. Collaborates with stakeholders to formulate effective strategies for achieving key Digital or Technology product goals. Finds areas of opportunity and solves for customer pain points to inform and support team members. Leverages data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs. Researches and identifies industry best practices and trends to increase effectiveness of Digital or Technology products. Maintains and applies developing knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, Research/Testing. 1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required. Experience developing presentations to communicate complex concepts to a diverse audience. Knowledge of Agile Methodology. What sets you apart: Proven experience refining agile features for complex platforms Strong UX understanding leading to exceptional end to end digital experiences. Demonstrated ability to connect and influence cross-functional teams to achieve congruent outcomes. Experience driving alignment in matrixed organizations through communication and problem-solving. Proficient in business analytics tools (ie. Gridspace, Glassbox, Adobe Analytics) to convert data into actionable business improvements. Solid business acumen with direct experience in financial product verticals such as banking and insurance, understanding economics and trends Evidenced focused on continuous growth and development, incorporating new technologies and innovations into product strategy. Adaptability and agility to keep pace with digital trends and technologies. Possesses a strong ability to translate business requirements into clear platform implications and technical specifications to inform priority. Demonstrates understanding of platform architecture and backend systems to effectively evaluate feasibility, estimate effort, and drive conversations forward. Able to bridge the gap between business stakeholders and technical teams, ensuring that proposed solutions are technically sound given constraints and aligned with the overall platform strategy. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Development Product Owner Senior to support our Auto Modernization Development area. This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, implement and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Works with different technologies, internal and external to have oversight of development, testing and controls. Applies advanced knowledge in the business development/execution area, regularly seeking out opportunities to enhance, improve and advance the function. Coaches and mentors other Product Owners. Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Advanced knowledge of Microsoft Office products, applicable databases and product management tools. Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Advanced knowledge and demonstrated use of Process Engineering methodologies. Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: 8+ years P&C Personal Lines experience (ideally Auto) 6+ years of experience specializing in Personal Lines modernization using Guidewire Policy Center and/or Duckcreek. 6+ years of experience leading agile product development, transforming legacy systems, and enhancing customer experiences. Extensive experience with Guidewire or Duckcreek Out of the Box (OOTB) Insurance Product, including Quote, Policy Processing, Rating, and Underwriting. 6+ years business analyst/development product owner experience refining and prioritizing product backlog for teams. Experience directly leading modernization efforts for a large Tier 1 insurance carrier. Guidewire Associate/Analyst Certification US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance for Executive team. This Executive should have expertise in Tech Risk Oversight - SLOD. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, leading and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services. 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. 3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.