45 jobs found in San Antonio

Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking a MHS Health Systems Specialist to support the Defense Health Agency (DHA) by developing, maintaining, and delivering advanced analytics and reporting solutions across Health Data Intelligence (HDI) and Oracle analytics platforms. This role focuses on revenue cycle performance measurement, financial and compliance reporting, and data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives. The ideal candidate combines advanced technical skills (Vertica SQL, analytics, database engineering) with deep domain expertise in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing reporting capabilities across MHS Data Systems, including across the Oracle Health Data Intelligence (HDI) platform. Responsibilities of this role are as follows, to include but not limited to: Develop HDI reports in support of Revenue Cycle initiatives for MHS Use Vertica SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data. Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R). Monitor and support the development of KPIs across Revenue Cycle Initiatives Design dashboards and analytic products (Power BI, Tableau, HDI Reports) that clearly communicate performance trends to technical and executive audiences. Translate business questions into analytically sound approaches aligned with revenue cycle operations and DHA priorities. Collaborate with system administrators to ensure the EHR supports required business processes. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations. Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness. Participate in support testing and validation for analytic releases. Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies. Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Participate in ITSM processes (incident, problem, change management). What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of experience working with SQL within modern analytics and/or data warehousing ecosystems (e.g., HDI, Oracle analytics, or comparable platforms). What Would Be Nice To Have: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree in Data Analytics, Computer Science, Health Informatics, Healthcare Administration, Finance, or related quantitative or healthcare field (or equivalent experience). Advanced proficiency with Vertica SQL and experience within HDI and/or Oracle analytics ecosystems. Demonstrated understanding of healthcare revenue cycle operations and associated performance metrics. Proven ability to create professional, client-ready deliverables (reports, slide decks, data dictionaries). Ability to conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Expert-level SQL or CCL for data extraction, transformation, and analysis. Experience working with Oracle Health (Cerner) revenue cycle backend, data models, and charge services. Experience optimizing query performance to improve system performance. Ability to work independently with system documentation to understand data configurations. Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Proficiency with Tableau, Power BI, or similar analytics/reporting tools. Experience using analytical software including SQL, Python, SAS, and R. Exposure to predictive analytics models or automated workflow optimization. Experience producing professional client-facing deliverables in a consulting environment. The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: We are looking for a hands-on software engineer with deep knowledge of Microsoft Power Apps, including basic Microsoft Dynamics 365 understanding. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. Responsibilities: Drive Microsoft Power Platform implementations through all project phases including discovery, definition, build, test, and deploy Identify the client's sales, marketing, and customer service requirements through discovery meetings Delivering services and solutions for clients using Microsoft's PowerApps, Power BI, SharePoint, Power Automate, Microsoft Teams, custom development, and data integrations Provide hands-on technical expertise to design and implement Power Platform based solutions satisfying customer requirements. Conduct end-user training and create and maintain knowledge transfer documentation Automate business processes with Power Apps and Power Automate; outputs will include data visualization and low code applications Develop and continue to refine Power Platform implementation standards and tools Present tailored demonstrations of the technology solution Responsible for high quality, bug-free development as per the coding standards in close collaboration and interaction with other members of the development/QA team Participate in daily project scrum meetings and provide a daily personal status report Collaborate with stakeholders and project team members to design and implement the enterprise Microsoft Dynamics solution ensuring high quality, reliable Serve as Microsoft Power Platform Subject Matter Expert (SME), with technical expertise including system architecture, solution design, system configuration, and security management Help create design documentation for new solutions and functions Work with the support team to resolve production support issues Will be proactive in staying up to date on the latest updates to the Power Platform, as well as future roadmap features announced in Microsoft's wave plans. What You Will Need: Must have a minimum of THREE (3) years of professional experience Must have a bachelor's degree (4yr college degree) Selected candidate must be able to work in hybrid environment US Citizenship is contractually required for this role Knowledge and experience with writing technical requirements, test scripts and knowledge of software programming languages and technologies. Experience in a Software as a Service (SaaS) environment Experience developing PowerApps model Ability to communicate technical information clearly and concisely to technical and nontechnical users. Work experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments. Core Skills: C#, SQL, .Net, Power Apps, SharePoint, Microsoft DataVerse (CDS), Power Automate. Experience with and a good understanding of the Power Platform CoE and governance components. What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $68,000.00-$113,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams. Key Responsibilities: Gather technical requirements and propose solutions based on client's architectural and business needs Drive Dynamics 365 CE implementations through all project phases, including discovery, definition, build, test, and deploy Lead data-centric discussions with the client through discovery meetings. Translate concepts into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics 365 CE Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements Present tailored demonstrations of the technology solution Work with technology and business groups to define project specifications Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 CE solution Interact with both prospective and current customers during product demos/evaluations Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. Travel to multiple customer locations for demos and meetings when required What You Will Need: US Citizenship is contractually required for this role Minimum degree: US equivalent Bachelor's Degree Minimum of Eight (8) years of professional experience Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365) Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions Experience translating technical information in to easy-to-understand business concepts Exceptional analytical and problem-solving skills Great interpersonal skills and can be collaborative Experience developing & deploying business applications using Microsoft's Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Must have experience with full life-cycle implementation of Dynamics 365 What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology Microsoft/Dynamics 365/Power Platform Certifications The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking an MHS Data Systems Solution Architect to support the Defense Health Agency (DHA) by designing and maintaining technological solutions to improve efficiency and data quality across revenue cycle workflows. This role focuses on implementing Revenue Cycle Modernization and Innovation (RCMI) solutions that are scalable, secure, and aligned with healthcare finance operations. The ideal candidate combines advanced technical skills (AI/ML, SAFe implementation, intelligent document processing and governance) and experience in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing emerging technology capabilities across MHS Data Systems, including across the Revenue Cycle workstreams in collaboration with CDAO and other MHS entities. This candidate will partner with RCMI SMEs to identify high-value use cases and maintain secure, auditable solutions. Responsibilities of this role are as follows, to include but not limited to: Architect AI/ML, advanced analytics, and RPA solutions addressing productivity, forecasting, manual rework, and other Revenue Cycle Operation projects. Lead requirements and solution design; produce professional artifacts (PDDs, SDDs, roadmaps, test strategies). Ensure compliance with HIPAA, DHA governance, and federal security requirements; define non-functional requirements (security, performance, monitoring). Collaborate with clinical, operational, data, and IT stakeholders to drive adoption and measurable value realization. Develop executive-ready presentations, business cases, and performance reports demonstrating solutions impact. Monitor and support the development of KPIs across Revenue Cycle Initiatives. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of experience in data management and/or governance. What Would Be Nice To Have: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree in Information Systems, Computer Science, Engineering, Health Informatics or a related field (or equivalent experience). Master's degree in Computer Science, Engineering, Data Science, Health Informatics, or a related field. Hands-on experience implementing AI/ML, automation, or advanced analytics for federal or regulated healthcare clients. Strong understanding of end-of-end healthcare revenue cycle operations and data flows. Demonstrated ability to produce professional client deliverables (design docs, test plans, value realization reports). Must be U.S. citizen and be able to obtain a Secret clearance. Ability to work independently with system documentation to understand data configurations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Experience designing auditable, observable solutions with long-term operational support in mind. Knowledge of HL7 and healthcare interoperability standards. The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking an UiPath Developer to support the Defense Health Agency (DHA) by designing and maintaining UiPath and other RPA automations the improve efficiency and data quality across revenue cycle workflows. This role focuses on Revenue Cycle Modernization and Innovation (RCMI) process improvement and data analytics. The ideal candidate combines advanced technical skills (UiPath, Power Automate) and experience in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing RPA capabilities across MHS Data Systems, including across the Revenue Cycle workstreams. This candidate will partner with RCMI SMEs to identify high-value use cases and maintain secure, auditable automations in productions. Responsibilities of this role are as follows, to include but not limited to: nDevelop unattended/attended UiPath automations with Orchestrator scheduling, credential management, and robust exception handling. Produce professions PDDs, SDDs, test plans, and operational run-books; support change control and versioning. Collaborate with revenue cycle SMEs to prioritize use cases and quantify benefits (throughput, cycle time, error rate). Integrate automations with reporting/analytics (Power BI, Tableau) for operational monitoring and value tracking. Sustain bots in production with monitoring, alerting, and continuous improvement. Recommend and support implementation of standardized best practices. Monitor and support the development of KPIs across Revenue Cycle Initiatives. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. Investigate and help resolve user-reported issues related to RPA projects across teams. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of RPA development experience What Would Be Nice To Have: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree in Information Systems, Computer Science, Engineering, or a related field (or equivalent experience). Demonstrated UiPath backend development experience. Understanding of healthcare revenue cycle operations and common automation opportunities. Experience optimizing workflow performance to improve system performance. Ability to work independently with system documentation to understand data configurations. Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Experience using Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere) to streamline revenue cycle operations. Proficiency with Tableau, Power BI, or similar analytics/reporting tools. Experience using analytical software including SQL, Python, SAS, and R. Exposure to predictive analytics models or automated workflow optimization. Experience producing professional client-facing deliverables in a consulting environment The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking a Revenue Cycle Data Analyst to support the Defense Health Agency (DHA) in evaluating and improving financial and operational performance across the Military Health System. The role focuses on analyzing Oracle Health (Cerner) EHR data to identify revenue cycle gaps, troubleshoot system or workflow issues, and recommend solutions that enhance revenue integrity and efficiency. The analyst will use SQL and analytics tools to monitor KPIs, develop dashboards, and produce leadership level reporting. They will identify process improvement opportunities across charge capture, coding, billing, and patient financial services, aligning workflows with system capabilities to improve clean claim rates. The role also includes developing RPA automations-from requirements gathering and design to bot development, testing, deployment, and ongoing maintenance-while ensuring compliance with data governance. This position requires close collaboration with clinical, coding, billing, IT, and finance teams, as well as support for system upgrades, workflow changes, testing, and issue resolution related to charge capture, edits, billing, and registration. Responsibilities of this role are as follows, to include but not limited to: Data Analysis & Reporting: Extract and analyze revenue cycle data using SQL and analytics tools; develop dashboards and KPI reporting for DHA and MTF leadership. Process Improvement: Identify gaps in charge capture, coding, billing, and patient financial workflows; recommend and support standardization and optimization aligned with Oracle Health (Cerner) capabilities. RPA Development & Automation: Assess processes for automation potential; design, build, test, deploy, and maintain RPA bots; document technical specifications and ensure compliance with data governance. Cross Functional Collaboration: Work with clinical, coding, billing, IT, and finance teams to support integrated revenue cycle operations; coordinate with system administrators and DHA stakeholders. System Testing & Upgrades: Support testing and validation of system upgrades, new features, interface changes, and workflow enhancements; communicate impacts to revenue cycle operations. Troubleshooting & Issue Resolution: Investigate and resolve issues related to charge capture, billing edits, registration errors, and data discrepancies; collaborate with Oracle Health/Cerner teams as needed. What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree FOUR (4) or more years of Revenue Cycle Management (RCM) build experience, including troubleshooting, issue resolution, and/or system reconfigurations. What Would Be Nice To Have: Bachelor's degree in Business, Healthcare Administration, Informatics, Data Science, or related field preferred. Experience with Oracle/Cerner EHR RCM Solution initial builds, trouble shooting, issue resolution, and system reconfigurations. Expert-level SQL or CCL for data extraction, transformation, and analysis. Experience working with Oracle Health (Cerner) revenue cycle backend, data models, and charge services. Proficiency with Tableau, Power BI, or similar analytics/reporting tools. Experience using Robotic Process Automation (RPA) tools (e.g., UiPath, Automation Anywhere) to streamline revenue cycle operations. Ability to interpret and troubleshoot EHR configuration issues. Ability to work independently with system documentation to understand data configurations. Strong understanding of the full healthcare revenue cycle, including: Patient Access & Registration Charge Capture Coding & Documentation Claims & Denial Management Reimbursement & Collections Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Familiarity with AI/ML techniques for forecasting, anomaly detection, or advanced analytics. Exposure to predictive analytics models or automated workflow optimization. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

: CNO Analyst/Programmer Location: JBSA-Lackland, San Antonio, TX Salary: $170,000 $180,000 per year Clearance: Active TS/SCI w/ Full Scope Polygraph Required Schedule: Full-time On-site About the Role Central Texas Recruiting is seeking a skilled CNO Analyst/Programmer to support national cyber operations in San Antonio, TX. In this high-impact role, youll lead the design and development of advanced software tools and end-to-end data flows. You'll be responsible for authoring documentation, participating in design/code reviews, and presenting technical concepts all in support of critical national security missions. Key Responsibilities Design, develop, and implement CNO tools and software solutions Lead and participate in software design and readiness reviews Develop and present technical documentation and briefings Collaborate with team members in an Agile development environment Work with low-level operating system internals in Unix and/or Windows Design packet-level network programs and work with IP, TCP, and application protocols Qualifications & Requirements U.S. Citizenship Required Active TS/SCI Clearance with Full Scope Polygraph Education & Experience: Bachelors degree required 8+ years of experience with Assembly, C, C++, Java, Perl, or Python 7+ years developing Windows apps (Visual (link removed or UNIX apps (make files or similar) 6+ years developing CNO tools/techniques, with 5 years supporting the U.S. Government 4+ years of network sockets programming experience Deep knowledge of Unix and/or Windows low-level internals Benefits Generous PTO 6 weeks annually Medical, Dental & Vision Employer-supported plans 401(k) Matching contributions Life & Disability Insurance Company-paid with optional upgrades Education & Training Tuition reimbursement & development support FSAs Healthcare & dependent care savings EAP Confidential counseling services Flexible Work Options Role-based hybrid/remote flexibility

Job Overview: Are you ready to make a lasting impact by shaping the future of HR technology? As a People Technology Partner III at Marvin, you'll advance HR systems and processes that support our people-first culture. Collaborate across departments to align technology with business needs while driving innovation and continuous improvement. This position offers the opportunity to grow your expertise in HRIS configuration and influence strategic decisions. Apply today and become part of a team that values collaboration, creativity, and professional development. This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey. Highlights of your role: Configure enterprise-wide HR systems to improve efficiency and user experience. Drive system upgrades and new functionality to deliver business value and support growth. Lead HR system support, troubleshooting, and root cause analysis for complex challenges. Partner with HR, IT, and vendors to resolve any issues by recommending solutions Manage projects from planning to execution, including tracking milestones, risks, and resources. Communicate HR system changes and their business impact clearly You're a good fit if you have (or if you can): Bachelor's degree in HR, IT, Computer Science, or equivalent experience. At least 4 years of HR experience with advanced HRIS configuration skills. Familiarity with UKG Pro, UKG Workforce Management solution, Business Intelligence, and reporting tools like Cognos preferred. Solid understanding of HR processes, programs, and data Also want to make sure you have: Experience with HR technology systems, including Payroll/Core and Time Management. Ability to translate technical concepts into clear, actionable guidance for business partners. Strong collaboration skills to work across teams in a fast-paced environment. Proven ability to manage multiple priorities and deliver results under tight timelines. We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing - recognizing everyone's contribution to Marvin's success Giving at Marvin - participate in organized volunteer opportunities Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at . Compensation: $81,000 - $108,000 annually

Job Overview: Are you ready to make a lasting impact by shaping the future of HR technology? As a People Technology Partner III at Marvin, you'll advance HR systems and processes that support our people-first culture. Collaborate across departments to align technology with business needs while driving innovation and continuous improvement. This position offers the opportunity to grow your expertise in HRIS configuration and influence strategic decisions. Apply today and become part of a team that values collaboration, creativity, and professional development. This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey. Highlights of your role: Configure enterprise-wide HR systems to improve efficiency and user experience. Drive system upgrades and new functionality to deliver business value and support growth. Lead HR system support, troubleshooting, and root cause analysis for complex challenges. Partner with HR, IT, and vendors to resolve any issues by recommending solutions Manage projects from planning to execution, including tracking milestones, risks, and resources. Communicate HR system changes and their business impact clearly You're a good fit if you have (or if you can): Bachelor's degree in HR, IT, Computer Science, or equivalent experience. At least 4 years of HR experience with advanced HRIS configuration skills. Familiarity with UKG Pro, UKG Workforce Management solution, Business Intelligence, and reporting tools like Cognos preferred. Solid understanding of HR processes, programs, and data Also want to make sure you have: Experience with HR technology systems, including Payroll/Core and Time Management. Ability to translate technical concepts into clear, actionable guidance for business partners. Strong collaboration skills to work across teams in a fast-paced environment. Proven ability to manage multiple priorities and deliver results under tight timelines. We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing - recognizing everyone's contribution to Marvin's success Giving at Marvin - participate in organized volunteer opportunities Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at . Compensation: $81,000 - $108,000 annually

Job Overview: Are you ready to make a lasting impact by shaping the future of HR technology? As a People Technology Partner III at Marvin, you'll advance HR systems and processes that support our people-first culture. Collaborate across departments to align technology with business needs while driving innovation and continuous improvement. This position offers the opportunity to grow your expertise in HRIS configuration and influence strategic decisions. Apply today and become part of a team that values collaboration, creativity, and professional development. This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that includes the movement of your household goods, temporary housing, and much more - in addition to a relocation counselor to assist you throughout the entire journey. Highlights of your role: Configure enterprise-wide HR systems to improve efficiency and user experience. Drive system upgrades and new functionality to deliver business value and support growth. Lead HR system support, troubleshooting, and root cause analysis for complex challenges. Partner with HR, IT, and vendors to resolve any issues by recommending solutions Manage projects from planning to execution, including tracking milestones, risks, and resources. Communicate HR system changes and their business impact clearly You're a good fit if you have (or if you can): Bachelor's degree in HR, IT, Computer Science, or equivalent experience. At least 4 years of HR experience with advanced HRIS configuration skills. Familiarity with UKG Pro, UKG Workforce Management solution, Business Intelligence, and reporting tools like Cognos preferred. Solid understanding of HR processes, programs, and data Also want to make sure you have: Experience with HR technology systems, including Payroll/Core and Time Management. Ability to translate technical concepts into clear, actionable guidance for business partners. Strong collaboration skills to work across teams in a fast-paced environment. Proven ability to manage multiple priorities and deliver results under tight timelines. We invite you to See Yourself at Marvin: From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we've been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin's quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing - recognizing everyone's contribution to Marvin's success Giving at Marvin - participate in organized volunteer opportunities Brighter Days Fund - financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an Equal Opportunity Employer: Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at . Compensation: $81,000 - $108,000 annually

The Community Environmental Management Consultant provides onsite technical assistance and training to rural community environmental management systems with water or waste disposal problems and needs in the areas of project planning, financing, utility management and administration. Communities Unlimited is one of six regional non-profit organizations that are partners in the national Rural Community Assistance Partnership (RCAP) through which these services are available in all U.S.A. and territories. CU offers a range of benefits, including medical, dental, and vision insurance, a Health Savings Account with annual employer contributions, Flexible Spending Accounts, company-paid Short-Term & Long-Term Disability and Basic Life Insurance. An Employer 401k Match, paid holiday, vacation and sick time. Currently seeking to hire a candidate in the San Antonio area. Education/Certification Requirements Option A: Bachelor's degree in environmental sciences, social sciences, management, public administration or related field preferred and 1 year experience. OR Option B: Current Water or Wastewater Operator Certification and a minimum of 5 years of experience in operating and/or managing community environmental management systems. Must maintain a valid driver's license, have reliable transportation, an acceptable driving record, and at least the state minimum personal liability auto insurance coverage. Must be authorized to work in the USA. Experience/Skills Requirements Effectively communicate in both written and verbal formats. Deliver results in an environment with a high degree of self-directed time management and project management. Understand basic financial statements, operational and capital improvement project budgeting. Deliver high degree of accuracy with attention to detail in work products Summary of Essential Job Duties Provide onsite technical assistance services to approximately 15-20 small communities and/or existing small water/wastewater facilities serving rural areas, to address public water supply and wastewater disposal problems in the state. Prepare and submit clear and cogent, written project narrative reports, accurately detailing technical assistance activities provided to each project community. Project reporting must be in accordance with formats and instructions provided for the CU Environmental Program and the Rural Community Assistance Partnership, and reports must be prepared and submitted in a timely manner. Research, develop, and submit to local community or utility decision-makers: written reports, recommendations, feasibility studies, rate analyses etc., as necessary, to enable local communities and/or utilities to make informed decisions necessary to resolve local problems and alleviate local needs. Establish and maintain complete community project files, including but not limited to a written log of all project related activities, correspondence, reports, and working papers. Organize and conduct small group meetings in project communities to assist local decision-makers on matters affecting facility development of water/wastewater facilities and/or developing solutions to existing water/waste disposal problems. Partner with Project Manager of Training to facilitate community trainings. The employee shall work well under pressure, meeting multiple and sometimes competing deadlines. The employee shall at all times demonstrate cooperative behavior with colleagues and supervisors. Establish and maintain effective working relationships with federal, state and local officials involved with the regulation and financing of public water/waste disposal facilities and services. Establish and maintain regular communications and work relationships, with appropriate agencies, institutions, individuals, or offices within the state in order to: (a) maintain, improve and/or expand services & scope of the Communities Unlimited Environmental program; and/or (b): improve the ability of all small, rural communities in the state to provide safe, affordable, water and waste disposal services to their residents. Maintain working knowledge of and comply with corporate policies, procedure, supervisor direction and contractual compliance requirements. Maintain the highest level of confidentiality and security with all information, understanding your obligations in regard to client data, community environmental system data, borrower data, payroll data, HR data, medical information, workman's compensation data, IT data, computer passwords, email account passwords, phone lock codes, etc. Accurate and timely submission of time and expenses in compliance with CU policy and supervisor direction, understanding this record in a critical part of CU's compliance with grants and contracts. Comply with corporate branding and communication requirements and support corporate communication processes by submitting client stories, securing releases for use of client quotes/images; media capture (photos, videos, etc.) and collaborating with communications staff to promote events, loan closings, community projects and milestones and client businesses. Attend CU staff meetings. Represent CU at/facilitate other meetings and events as needed. Special projects and other duties may be assigned by the supervisor or program director. Tools Used in Job Proficient use of a computer, internet, smart phone (texting, email, photos, videos, social media, and calls), web-based databases for data-entry, Microsoft Office suite including Outlook, Word, Excel and PowerPoint are required. The use of additional software for project-related activities may be required, and training will be provided. Work Environment The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. EOE Compensation details: 0 Yearly Salary PI1cda60d30a49-2046

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: None What You Will Do: Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams. Key Responsibilities: Gather technical requirements and propose solutions based on client's architectural and business needs Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy Lead data-centric discussions with the client through discovery meetings. Translate concepts into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics CRM Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements Present tailored demonstrations of the technology solution Work with technology and business groups to define project specifications Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution Interact with both prospective and current customers during product demos/evaluations Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. Travel to multiple customer locations for demos and meetings when required What You Will Need: US Citizenship is contractually required for this role Minimum degree: US equivalent Bachelor's Degree Minimum of Eight (8) years of professional experience Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365) Selected candidate must be able to work in a hybrid environment Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions Experience translating technical information in to easy-to-understand business concepts Exceptional analytical and problem-solving skills Great interpersonal skills and can be collaborative Experience developing & deploying business applications using Microsoft's Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Must have experience with full life-cycle implementation of Dynamics 365 What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: None What You Will Do: We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. What You Will Need: Minimum of THREE (3) years of experience on Microsoft Power Platform US Citizenship is contractually required for this role Minimum Degree: US equivalent Bachelor's Degree Selected Candidate must be able to work in a hybrid environment Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate technical solutions Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing Experience developing & deploying business applications using Microsoft's Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Intermediate to advanced knowledge of relational database concepts Must have experience with full life-cycle implementation of Dynamics 365 Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies Must have experience and strong working knowledge across all MS Dynamics D365 Customer Engagement modules Provide Batch Job monitoring and issue resolution Provide Integration monitoring and resolution Scribe experience necessary Experience across the full MS BI Stack - SSIS, SSAS, SSRS Experience on Microsoft Portals Experience with Agile methodology What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: Guidehouse has an exciting opportunity for a Microsoft Dynamics Architect to support our client's Case Management system. As an Architect, you will work with the technical team to design and deliver the case management solution within a given time, identify risks and mitigate the risk during the design phase. You will be responsible for high-quality projects. You will work with the client, PM, and BA and streamline the communication between teams. Key Responsibilities: Gather technical requirements and propose solutions based on client's architectural and business needs Drive Dynamics CRM implementations through all project phases, including discovery, definition, build, test, and deploy Lead data-centric discussions with the client through discovery meetings. Translate concepts into user flows, wireframes, system diagrams, and prototypes Develop integrations and customizations to Dynamics CRM Design and lead the system architecture process to create, define specifications for, and implement customizations for any custom code or data migration requirements Present tailored demonstrations of the technology solution Work with technology and business groups to define project specifications Develop technical solution designs and implementation plans and take full ownership of the Dynamics 365 solution Interact with both prospective and current customers during product demos/evaluations Enhance efficiency of development, testing and release process; develop tools and frameworks to ensure robust and high-quality delivery of Dynamics 365 Implementations Document technical risks and issues, and actively work to avoid, mitigate, resolve risks and technical debt Relay of the solution design to the development team and provide technical guidance during development of the solution to the development team. Travel to multiple customer locations for demos and meetings when required. What You Will Need: US Citizenship is contractually required for this role Minimum degree: US equivalent Bachelor's Degree Minimum of Eight (8) years of professional experience Minimum of Five (5) years of experience implementing and managing CRM solutions at an enterprise level (Microsoft Dynamics CRM / Dynamics 365) Selected candidate must be able to work in a hybrid environment Evaluate, design, and implement Microsoft Dynamics 365 business solutions, often working on-site to help customers deploy their solutions Experience translating technical information in to easy-to-understand business concepts Exceptional analytical and problem-solving skills Great interpersonal skills and can be collaborative Experience developing & deploying business applications using Microsoft's Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Must have experience with full life-cycle implementation of Dynamics 365 What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $130,000.00-$216,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 10% Clearance Required: None What You Will Do: We are looking for a hands-on senior software engineer with deep knowledge of Microsoft Power Apps, including Microsoft Dynamics 365 developer. An expert on Power Apps to design, configure and develop custom solutions in Microsoft Power platform. The candidate will take an active role in supporting and building on the MPP application. The candidate will have excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or the board of directors. The candidate should have excellent organizational and multi-tasking skills, attention to quality, self-motivation and a strong desire to succeed. What You Will Need: Minimum of THREE (3) years of experience on Microsoft Power Platform US Citizenship is contractually required for this role Minimum Degree: US equivalent Bachelor's Degree Selected Candidate must be able to work in a hybrid environment Hands-on experience with D365 Customer Experience / Dynamics CRM / PowerApps / Power Automate technical solutions Experience with Software as a Service (SaaS) and/or Platform as a Service (PaaS) environments Hands on experience with one or more of the following D365 / Dynamics CRM modules: Customer Engagement, Project Service Automation, Field Service, Sales, Marketing Experience developing & deploying business applications using Microsoft's Dynamics Power Platform Core Skills: C#, SQL, .Net, D365, CRM SDK, CRM Plugins, PowerApps, Power BI, & Power Automate (formally known as Flow) Intermediate to advanced knowledge of relational database concepts Must have experience with full life-cycle implementation of Dynamics 365 Must demonstrate knowledge and experience in ERP implementation principles, practices and methodologies Must have experience and strong working knowledge across all MS Dynamics D365 Customer Engagement modules Provide Batch Job monitoring and issue resolution Provide Integration monitoring and resolution Scribe experience necessary Experience across the full MS BI Stack - SSIS, SSAS, SSRS Experience on Microsoft Portals Experience with Agile methodology What Would Be Nice To Have: Experience in "Big 4" or equivalent established consulting firm and/or Microsoft Gold partner highly desired BA/BS degree in Business, Computer Science or Engineering Experience with public sector clients preferred Experience with Agile or Hybrid-Agile methodology The annual salary range for this position is $113,000.00-$188,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science (DAN), Data Science Consulting, Management Consulting, Research and Analysis Consulting, Technology Consulting Travel Required: None Clearance Required: Active Secret What You Will Do: Assist with modeling and simulation for base resiliency and wargaming. Support development of optimization models for resource allocation. Prepare visualizations and dashboards for leadership decisions. Help gather and clean data for simulation and analysis tasks. Participate in wargame capstone events and pre-event preparations. Document methodologies and maintain analysis tools. Assist in risk analysis and performance metric development. Support integration of simulation outputs into enterprise models. Collaborate with senior analysts on experiment design. Provide administrative support for analytics projects. This is a sourcing requisition for an upcoming contract award and will be hiring at multiple skill levels What You Will Need: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance. Bachelor's degree Basic understanding of statistics and modeling concepts. Familiarity with Excel and willingness to learn simulation tools. Basic knowledge of data visualization tools like Tableau or Power BI. What Would Be Nice To Have: Exposure to Python or R for analytics. Experience with Tableau or Power BI dashboards. Familiarity with DoD or Air Force data environments. Understanding of risk analysis techniques. Knowledge of simulation software. Experience with data cleaning and preparation. Exposure to cloud-based analytics tools. Experience with collaborative tools like MS Teams. Experience supporting DoD or Air Force analytics initiatives. Knowledge of cloud integration and data lake migration. Experience with Tableau and Power BI for visualization. Understanding of AI/ML applications in operations research. Familiarity with geospatial analytics and civil engineering data. Project management certification (PMP or equivalent). Experience with robotic process automation tools. Knowledge of wargaming methodologies and combat engineering. Knowledge of federal cybersecurity requirements. Experience in agile methodologies for analytics delivery. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Public Trust What You Will Do: As part of Guidehouse's Technology - Platforms - UiPath team, you will work on high-impact and high-visibility projects, helping to shape not only Guidehouse's current business, but its long-term strategy. Build the future of Intelligent Automation as part of the Platforms Center of Excellence (CoE). The CoE is a unique team within Guidehouse, focusing on solving our client's most critical challenges using RPA, Microsoft Power Platform, and AI. The CoE works on a wide variety of projects; from helping clients get started on their automation journey, to implementing and scaling full grown RPA programs, to combining advanced technologies such as AI and machine learning with RPA to create cognitive automations that are able to complete tasks that would not be possible for RPA alone. As a Senior UiPath and Power Automate Developer, you'll be a critical member of a growing team with great opportunities to learn and advance your career. You will support internal and external customers, engaging at a high-level with other consulting professionals and clients. You'll be responsible for all aspects of implementing automation solutions from requirements gathering and process documentation to developing, testing, and deploying solutions. What You Will Need: U.S. Citizenship required; Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred; Bachelor's degree is required; Minimum THREE (3) years experience in developing, testing, deploying, and maintaining automation or platform solutions, with TWO (2) of those years of experience with UiPath and Power Automate automations; Ability and desire to work on a fast-paced, technical team that is constantly growing and taking on new challenges; Effective communication to various audiences (including various levels of management and external clients) in a professional environment; Gathering requirements and process mapping; Business skills and experience in IT; Strong organization and self-management skills, ability to self sufficiently complete assigned tasks on time, willingness to ask questions when unclear, and the willing to take initiative and follow through; Ability to handle multiple tasks and responsibilities; Identifying and addressing client needs, building relationships with clients, demonstrating flexibility in prioritizing and completing tasks, communicating potential conflicts to a supervisor. What Would Be Nice To Have: Local to San Antonio, TX; An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance; Experience working within an automation Center of Excellence; Experience working within a governance model; Experience with Power Apps, Blue Prism, Automation Anywhere, or other commercial automation tools; Software development skills utilizing R, Python, .Net or other languages including VBA; Experience with Agile project delivery methods, tools and concepts; Human capital analytics, financial management, or advanced data visualizations; Business analysis, system design, business process re-engineering, and change management; Business process analysis and optimization; Selecting and applying the appropriate automation or software tool for a given customer requirement. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: Up to 25% Clearance Required: None What You Will Do: As part of our Workday Practice, you'll be part of fast growing and energized team of advisory professionals who deliver more than just technology. As the Workday Technical Delivery Center Lead at Guidehouse, you will play a key leadership role in establishing and growing the new Workday technical delivery team based in San Antonio. From data conversion and integrations to Extend, you'll lead technical resources to deliver Workday Human Capital Management and Workday Financials solutions equipping organizations with the information they need to make better business decisions. This leadership position will require people manager skills and ability to grow and develop the technical Workday team at Guidehouse. Responsibilities include but not limited to: Provide leadership and oversight for Workday technical consultants across varying skill levels, including responsibility for forecasting and managing utilization metrics. Drive internal initiatives and explore innovative delivery approaches to strengthen and expand Guidehouse's Workday delivery capabilities. Actively communicate with other practice leaders on overall project delivery and practice items. Communicate technical challenges and solutions to internal and client teams. Participate in an innovative, teaming culture to enabled constant innovation and improvement to process and assets. Demonstrate leadership and consultative skills. Have a passion for high customer satisfaction levels. What You Will Need: Bachelor's degree with a MINIMUM of SEVEN (7) years of experience implementing Workday or other ERP software for multiple organizations; OR a Master's degree with a MINIMUM of FIVE (5) years of experience implementing Workday or other ERP software for multiple organizations. Years of experience can be substituted for a formal degree, such as NO degree with a MINIMUM of ELEVEN (11) years of experience implementing Workday or other ERP software for multiple organizations Experience with the execution of at least THREE (3) Workday implementations A MINIMUM of FIVE (5) years of work experience including integration development and / or modern integration technology experience (EDI, Web Services, XML, XSLT, Java, .Net, middleware, etc.) Prior managerial experience in leading and supporting a hybrid workforce Current holder of a Workday Certification within one or more of the following specialties: Integrations, Data Conversion, Prism Analytics, Extend Ability to travel up to 25% to support prominent clients and sales opportunities Must reside within a reasonable number of miles to Guidehouse San Antonio, Texas Office This role is a hybrid role which will require you to go into the Guidehouse San Antonio Office 4-5 days per week. If you are out of state or not in a commutable area to San Antonio, relocation will be necessary What Would Be Nice To Have: Solid knowledge of Microsoft Office Suite, focused on Microsoft Excel, Microsoft Word and PowerPoint. Strong written and oral communication skills (RFP responses, white papers, etc.) and presentation skills such as Workday demonstrations and client presentations. ERP Implementation experience within the public sector. Experience in pre-sales activities, proposal development, presentations, and demos. The annual salary range for this position is $122,000.00-$203,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: SAAS/PAAS/Cloud Consulting Travel Required: None Clearance Required: Active Public Trust What You Will Do: As part of Guidehouse's Technology - Platforms - UiPath team, you will work on high-impact and high-visibility projects, helping to shape not only Guidehouse's current business, but its long-term strategy. Build the future of Intelligent Automation as part of the Platforms Center of Excellence (CoE). The CoE is a unique team within Guidehouse, focusing on solving our client's most critical challenges using RPA, Microsoft Power Platform, and AI. The CoE works on a wide variety of projects; from helping clients get started on their automation journey, to implementing and scaling full grown RPA programs, to combining advanced technologies such as AI and machine learning with RPA to create cognitive automations that are able to complete tasks that would not be possible for RPA alone. As a UiPath and Power Automate Solution Architect, you'll be a critical member of a growing team with great opportunities to learn and advance your career. You will support internal and external customers, engaging at a high-level with other consulting professionals and clients. You'll be responsible for all aspects of implementing automation solutions from requirements gathering and process documentation to developing, testing, and deploying solutions. What You Will Need: U.S. Citizenship required; Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates must obtain approved adjudication of their PUBLIC TRUST prior to onboarding with Guidehouse. Candidates with an ACTIVE PUBLIC TRUST or SUITABILITY are preferred; Bachelor's degree is required; Minimum of SEVEN (7) years of experience with TWO (2) of those functioning as a UiPath Solution Architect; Extensive hands-on experience with UiPath RPA platform, including process design, development, testing, deployment, and support Proven track record of designing and implementing scalable, secure, and maintainable automation solutions using UiPath Strong understanding of RPA best practices, governance, and lifecycle management. Experience with UiPath Orchestrator, queue management, and scheduling. Ability to troubleshoot and optimize existing UiPath processes for performance and reliability. Knowledge of credential management and security protocols within UiPath. Excellent communication skills to collaborate with business stakeholders, developers, and infrastructure teams. Ability to mentor junior developers and contribute to RPA Center of Excellence (CoE) standards and documentation. Experience working in federal government or public sector environments, with understanding of compliance, security, and documentation standards. Strong understanding of UiPath architecture, including infrastructure setup, multi-environment configurations, and high availability. Experience leading technical design sessions, creating architecture diagrams, and writing solution documentation. What Would Be Nice To Have: Strong preference for an active Secret or higher clearance with a federal agency; Strong preference to be local to San Antonio, TX; Experience contributing to or leading an RPA Center of Excellence (CoE), including establishing standards, frameworks, and governance models; Exposure to AI/ML integration with RPA, such as intelligent document processing (IDP), NLP, or computer vision. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Job Family: Data Science Consulting Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Guidehouse is seeking a MHS GENESIS Application Support Analyst to support the Defense Health Agency (DHA) by developing, maintaining, and delivering advanced analytics across Health Data Intelligence (HDI) and Oracle analytics platforms. This role focuses on back-end revenue cycle data extracts, financial and compliance reporting, and uncovering data-driven insights that support Revenue Cycle Modernization and Innovation (RCMI) initiatives. The ideal candidate combines advanced technical skills (Vertica SQL, analytics, database engineering) with deep domain expertise in healthcare revenue cycle management (RCM). This analyst will play a critical role in supporting DHA leadership by developing reporting capabilities across MHS Data Systems, including across the HDI platform. Responsibilities of this role are as follows, to include but not limited to: Investigate, triage, and help resolve application/data issues impacting revenue cycle, registration, patient access, and scheduling workflows. Develop, maintain, and optimize CCL/Discern queries and reusable extracts to support analytics and operational reporting within MHS GENESIS systems. Conduct back-end configuration reviews and diagnostics to identify root causes affecting billing, claims, or encounter workflows and coordinate durable remediation. Use CCL, SQL, Tableau, Power BI, Python, SAP BO, and other analytics tools to extract, analyze, and interpret financial and operational data across MHS data platforms. Develop, optimize, and maintain Vertica SQL queries, view, and reusable datasets supporting revenue cycle analytics (billing, collections, denials, A/R). Monitor and support the development of KPIs across Revenue Cycle Initiatives Partner with clinical, coding, billing, IT, and finance teams to ensure integrated revenue cycle operations. Collaborate with system administrators to ensure the EHR supports required business processes. Serve as a liaison between Guidehouse, DHA, and MTF operational stakeholders. Produce professional deliverables: analytic readouts, executive summaries, methodology documentation, and data dictionaries for cross-DHA collaborations. Perform data validation, lineage analysis, and quality checks across federal data sources to ensure analytical accuracy and audit readiness. Participate in support testing and validation for analytic releases. Investigate and help resolve user-reported issues related to charge capture, billing edits, registration errors, or data discrepancies. Conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Support upgrades, interface changes, testing, and release validations; communicate operational impacts to stakeholders. Participate in ITSM processes (incident, problem, change management). What You Will Need: Must be able to OBTAIN and MAINTAIN a Federal or DoD "SECRET" security clearance; candidates must obtain approved adjudication of clearance prior to onboarding with Guidehouse. Candidates with an ACTIVE "SECRET" or higher-level clearance are preferred. Bachelors Degree THREE (3) or more years of experience providing backend application support. What Would Be Nice To Have: An ACTIVE and MAINTAINED "SECRET" Federal or DoD security clearance Bachelor's degree in Computer Systems. Health Informatics, Information Technology, or a related field (or equivalent experience). Experience providing backend application support for large-scale EHR systems. Proficiency with CCL/Discern and understanding of Millennium data structures. Working knowledge of healthcare revenue cycle operations and data dependencies. Demonstrated ability to produce professional, client-ready documentation. Proven ability to create professional, client-ready deliverables (reports, slide decks, data dictionaries). Ability to conduct system impact assessments and work with Oracle Health/Cerner, CDAO, and RCMI technical teams to implement fixes. Expert-level SQL or CCL for data extraction, transformation, and analysis. Experience working with Oracle Health (Cerner) revenue cycle backend, data models, and charge services. Experience optimizing query performance to improve system performance. Ability to work independently with system documentation to understand data configurations. Proven ability to identify capability gaps, diagnose root causes, and develop actionable recommendations. Strong attention to detail, accuracy, and analytical rigor. Experience working within the Military Health System (MHS) or other federal health systems. Proficiency with Tableau, Power BI, or similar analytics/reporting tools. Experience using analytical software including SQL, Python, SAS, and R. Exposure to predictive analytics models or automated workflow optimization. Experience producing professional client-facing deliverables in a consulting environment. The annual salary range for this position is $92,000.00-$153,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. What We Offer: Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. Benefits include: Medical, Rx, Dental & Vision Insurance Personal and Family Sick Time & Company Paid Holidays Position may be eligible for a discretionary variable incentive bonus Parental Leave and Adoption Assistance 401(k) Retirement Plan Basic Life & Supplemental Life Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts Short-Term & Long-Term Disability Student Loan PayDown Tuition Reimbursement, Personal Development & Learning Opportunities Skills Development & Certifications Employee Referral Program Corporate Sponsored Events & Community Outreach Emergency Back-Up Childcare Program Mobility Stipend About Guidehouse Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation. Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process. If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties. Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Customer Accounts Advisor The salary range for this role is $14.25 to $15.00 per hour / annually . This position is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes : Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Benefits vary based on FT and PT employment status.

The Server is responsible for delivering exceptional dining experiences through attentive, courteous, and efficient service. This role ensures guest satisfaction by accurately taking orders, promptly serving meals and beverages, maintaining a welcoming environment, and upholding the highest standards of hospitality. The Server works closely with kitchen and bar teams to ensure seamless service flow while contributing to a clean, organized, and guest-focused dining atmosphere. Key Responsibilities: Greet guests warmly, present menus, and describe menu items and daily specials. Take accurate food and beverage orders and enter them into the POS system. Serve meals and beverages in a timely and professional manner. Anticipate guest needs, respond promptly, and ensure satisfaction throughout the dining experience. Communicate effectively with kitchen and bar staff to ensure accurate and efficient order delivery. Maintain cleanliness and organization of dining areas, side stations, and service areas. Follow all health, safety, and sanitation guidelines and company service standards. Process payments, handle cash or credit transactions, and balance checks at the end of shift. Support teammates by assisting with table setup, clearing, and restocking as needed. Uphold company values of hospitality, teamwork, and guest care. Job Requirements: Previous experience as a server or in a guest service role preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Knowledge of food, wine, and beverage service standards a plus. Must be able to stand and walk for extended periods and lift up to 25 lbs. Flexible schedule availability, including nights, weekends, and holidays. Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

The Server is responsible for delivering exceptional dining experiences through attentive, courteous, and efficient service. This role ensures guest satisfaction by accurately taking orders, promptly serving meals and beverages, maintaining a welcoming environment, and upholding the highest standards of hospitality. The Server works closely with kitchen and bar teams to ensure seamless service flow while contributing to a clean, organized, and guest-focused dining atmosphere. Key Responsibilities: Greet guests warmly, present menus, and describe menu items and daily specials. Take accurate food and beverage orders and enter them into the POS system. Serve meals and beverages in a timely and professional manner. Anticipate guest needs, respond promptly, and ensure satisfaction throughout the dining experience. Communicate effectively with kitchen and bar staff to ensure accurate and efficient order delivery. Maintain cleanliness and organization of dining areas, side stations, and service areas. Follow all health, safety, and sanitation guidelines and company service standards. Process payments, handle cash or credit transactions, and balance checks at the end of shift. Support teammates by assisting with table setup, clearing, and restocking as needed. Uphold company values of hospitality, teamwork, and guest care. Job Requirements: Previous experience as a server or in a guest service role preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Knowledge of food, wine, and beverage service standards a plus. Must be able to stand and walk for extended periods and lift up to 25 lbs. Flexible schedule availability, including nights, weekends, and holidays. Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

The Server is responsible for delivering exceptional dining experiences through attentive, courteous, and efficient service. This role ensures guest satisfaction by accurately taking orders, promptly serving meals and beverages, maintaining a welcoming environment, and upholding the highest standards of hospitality. The Server works closely with kitchen and bar teams to ensure seamless service flow while contributing to a clean, organized, and guest-focused dining atmosphere. Key Responsibilities: Greet guests warmly, present menus, and describe menu items and daily specials. Take accurate food and beverage orders and enter them into the POS system. Serve meals and beverages in a timely and professional manner. Anticipate guest needs, respond promptly, and ensure satisfaction throughout the dining experience. Communicate effectively with kitchen and bar staff to ensure accurate and efficient order delivery. Maintain cleanliness and organization of dining areas, side stations, and service areas. Follow all health, safety, and sanitation guidelines and company service standards. Process payments, handle cash or credit transactions, and balance checks at the end of shift. Support teammates by assisting with table setup, clearing, and restocking as needed. Uphold company values of hospitality, teamwork, and guest care. Job Requirements: Previous experience as a server or in a guest service role preferred. Strong communication and interpersonal skills. Ability to multitask and remain calm under pressure. Knowledge of food, wine, and beverage service standards a plus. Must be able to stand and walk for extended periods and lift up to 25 lbs. Flexible schedule availability, including nights, weekends, and holidays. Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!

Description Brinks Home is a leader in the smart home and residential security industries. Our teams are committed to working together to provide a best-in-class experience for each other, and for the more than 1 million people we protect in the continental U.S., Canada, and Puerto Rico. We are currently seeking a determined and dynamic System/ Database Administrator Intern. Position Overview: The ideal candidate is a college student studying IT or a related field, who is passionate about technology and has a strong desire to learn. As a System Administrator/Database Administrator Intern, you will work closely with our IT team to help maintain and improve our systems. Maintaining the company's database systems including back-up, performance tuning, capacity planning, monitoring critical events and documentation. Educational Opportunities : As an intern, you will have the chance to learn from seasoned analysts and IT professionals. You'll also gain access to online courses and certifications to enhance your skills in data analysis, data visualization, and data engineering. Additionally, you'll attend team meetings, engage in brainstorming sessions, and connect with professionals from various departments. Your involvement will extend to contributing to impactful projects that make a difference within our organization. Job Location: Farmers Branch, TX (hybrid - some on-site office attendance required) What you'll do: Learn relevant business processes and understand the data flow, criticality and dependencies. Assisting in the design, implementation, and maintenance of our database and system infrastructure. Collaborating with developers to ensure that our applications are deployed and running smoothly. Monitoring and troubleshooting our systems to ensure that they are performing optimally. Automating our deployment processes to increase efficiency and reduce errors. Work with the team to design and develop capacity plans for the database infrastructure. Maintain data integrity and security (manage roles and permissions of database users). Use tools like SQL Profiler for database tuning. Generate traces, execution plans, identify performance issues, deadlocks/contention and resolve them. Support software developers with database operations Automated database tasks, installations, updates, and maintenance task configuration. Perform other related duties and / or projects as directed by leadership Requirements: High School Diploma or equivalent. Currently enrolled in a college program studying IT or a related field. Knowledge of relational databases, internet security, network configuration. Currently enrolled in a college program studying IT or a related field. In-depth knowledge of workstation systems, Operating systems, Microsoft Products and Outlook Experience with at least one programming language (Python, Ruby, Java, etc.). Strong problem-solving skills and attention to detail. Familiar with IOS and Android environments for phones and tablets. Can resolve complex problems related to client software and configurations. What we stand for: Service Through Purpose Security In Every Detail Always Available Relentless Standard of Care Collective Success To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees . We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined Salesforce Analyst Intern who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As part of our Business Systems & CRM team, you'll help optimize how Brinks Home uses Salesforce to empower Sales, Service, and Operations. The ideal candidate is a college student studying Business, MIS/IT, Data Analytics, or a related field, who is passionate about CRM technology and eager to learn. You will work alongside experienced admins and analysts to improve data quality, build reports and dashboards, support user enablement, and contribute to platform enhancements that drive measurable business outcomes. Educational Opportunities: As an intern, you will learn directly from certified Salesforce administrators and business analysts. You'll also attend team meetings, join cross functional brainstorming sessions, and collaborate with professionals across Sales, Customer Care, Marketing, and IT on projects that make an impact. Job Location: Farmers Branch, TX (hybrid - some on site office attendance required) Key Responsibilities : Partner with business users to capture requirements and translate them into well defined user stories and acceptance criteria for Salesforce enhancements. Build and maintain reports and dashboards that deliver actionable insights for Sales, Service, and leadership. Support daily user administration (profiles, permission sets, licenses), data hygiene, and troubleshooting of records, layouts, and flows. Assist with data imports/updates using Data Loader or Data Import Wizard; help maintain data quality and deduplication rules. Help configure low code automations (Flows), validation rules, and page layouts under the guidance of senior admins. Participate in UAT testing for new features (e.g., Sales Cloud, Service Cloud, Experience Cloud) and document outcomes. Contribute to Salesforce documentation-process maps, how to guides , and release notes-and support end user training. Monitor adoption and usage metrics; recommend incremental improvements to streamline processes and enhance user experience. Learn the basics of integration patterns and assist with coordination across systems (e.g., marketing automation, telephony, billing) as directed. Adhere to change management practices across sandboxes, helping prepare changes for deployment via Change Sets or DevOps tooling (as appropriate). Requirements : High School Diploma or equivalent. Currently enrolled in a college program studying Business, MIS/IT, Data Analytics, Computer Science, or a related field. Familiarity with Salesforce CRM concepts (objects, fields, page layouts, record types). Knowledge of reporting and dashboard fundamentals; proficiency with Excel/Google Sheets for data analysis. Exposure to SOQL basics, data modeling, and data quality principles is a plus. Strong analytical, problem solving, and documentation skills with high attention to detail. Excellent interpersonal, written, and verbal communication skills; ability to translate technical details into business terms. Experience with Microsoft 365 and collaboration tools preferred. Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description Brinks Home is a leader in the smart security industry, protecting over one million people across the U.S., Canada, and Puerto Rico. Our platinum-grade protection is backed by award-winning customer service and expertly trained professionals. We strive for the highest standards for our customers while fostering a positive work environment for our employees. We create a culture that fosters innovation, celebrates creativity, and encourages authenticity. Join us and be part of a collaborative team that is relentless in our pursuit of security for life. Position Overview: We are currently seeking a determined and dynamic Business Intelligence Analyst Intern who embodies our core values: Service, Accountability, Customer Focus, Growth, and Integrity. As a BI Analyst intern, you will be responsible for ensuring that software applications are thoroughly tested and meet the required quality standards. You will work closely with developers, testers, and project managers to identify and resolve issues related to software testing and quality assurance. Educational Opportunities : As an intern, you will have the chance to learn from seasoned analysts and IT professionals. You'll also gain access to online courses and certifications to enhance your skills in data analysis, data visualization, and data engineering. Additionally, you'll attend team meetings, engage in brainstorming sessions, and connect with professionals from various departments. Your involvement will extend to contributing to impactful projects that make a difference within our organization. Job Location: Dallas, TX (hybrid) Educational Opportunities : As an intern, you will have the chance to learn from seasoned analysts and IT professionals. You'll also gain access to online courses and certifications to enhance your skills in data analysis, data visualization, and data engineering. Additionally, you'll attend team meetings, engage in brainstorming sessions, and connect with professionals from various departments. Your involvement will extend to contributing to impactful projects that make a difference within our organization. Key Responsibilities: Developing and executing test plans, test cases, and test scripts to ensure that software applications meet functional and non-functional requirements. Identifying and documenting defects and issues found during testing, and working with developers to resolve them. Participating in code reviews and providing feedback to improve code quality. Collaborating with cross-functional teams to ensure that software applications are delivered on time and meet the required quality standards. Staying up to date with the latest trends and technologies in software testing and quality assurance Qualifications: Currently enrolled in a college program. Pursing a bachelor's degree in computer science, Information Systems, Mathematics, or related field. Experience in test analysis preferred. Understanding of software testing principles. Attention to detail. Analytical thinking. Familiarity with testing tools and techniques. Strong analytical and problem-solving skills. Proficiency in Microsoft Excel. To learn more about our company culture and career opportunities, please visit our LinkedIn and Career Page . Brinks Home provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Description Summary: The Telecommunications Engineer II is a strategic position providing the highest level of technical skill and expertise in Telecom Network Engineering as well as a tactical position involved with the execution of Telecom operations. Provides expert level of technical skill and expertise in the area of managing and maintaining data and voice networks. This position has extensive technical knowledge and experience in operational maintenance, availability, capacity planning, and monitoring of critical enterprise Voice (PBX/VoIP), Data systems, Call Routing Technologies, Wide Area Network Links, and Metropolitan Area Networks. Will provide guidance in the initial high-level solution design of multiple voice/data networks from a technology perspective. They will translate business requirements into technical requirements, taking into account the existing infrastructure and the need to integrate new and existing technologies. Ensure that a scalable, flexible enterprise voice or data solution is developed that will meet the complex needs of technology systems. Additionally, this position mentors the ESE I position and is responsible to review plans/designs for existing and new telecom network installations and project work. Day to day activities include telecom provisioning, performance tuning, adding networks, scripting for automating of tasks, assigning ports, error tracking, data movement, software configurations, product evaluation, and addressing interoperability issues. The position also works as part of a cross-functional team that deals with the full spectrum of technology and will fulfill the role of third level support for network technologies, escalation support for the rest of the team, and providing training and direction to other technical staff that perform the bulk of the first and second level support tasks Responsibilities: Strategy & Planning - Plans and coordinates the future state of the Enterprise Telecom/Data networks for CHRISTUS information management Designs network solutions that meet the information system vision and strategy of the organization; plans, prioritizes, and manages projects, service requests, and routine assignments System Engineering - Analyzes Voice/Data network configurations for critical corporate resources; develops plans and recommendations to improve the performance and efficiency of the network; addresses all aspects including hardware, software, outside services, etc., and prevents unplanned disruptions of critical systems System Integration - Integrates system components, subsystems, facilities and services into the existing technical systems environment; assesses impact on other systems, and works with other IM associates to ensure a positive impact; installs, configures, and verifies the operation of system components; maintains or improves integration and operation of systems relative to the overall environment; leads or participates as team member in cross-system projects System Management- Designs, implements, and oversees a proactive process to collect and report data and statistics on the internetworking environment; ensures the systems operate efficiently and meet the needs of the organization; ensures they are kept at most current stable version/release using vendor-supplied updates and patches; performs research and testing to verify impact of installing all updates; coordinates vendor support and ensures relationship is never jeopardized; monitors performance of all assigned systems, responds to reports of slow or erratic performance; control of all aspects of the network; provides training to IM associates and clients as needed Training & Certification - Maintains in-depth knowledge and current certification in data/voice technologies including but not limited to vendor certifications Performs other duties as assigned Requirements: Bachelor's Degree required Work Schedule: 5 Days - 8 Hours Work Type: Full Time

Description Summary: The IT Architect II is responsible for design of IT systems including system infrastructure, system security, application architecture, software and data life cycle management. Provides enterprise architectural framework for the design, development, and deployment of information/business systems. Proactively drives the prioritization of key technology enablers for achieving enterprise level system objectives while ensuring scalability, reliability, and availability of implemented systems. Provides leadership and expertise to evaluate planned platform growth, increasingly demanding enterprise service level requirements in order to identify, design, and implement technology solutions that exceed expectations. This role requires excellent collaboration and communication skills to translate complex requirements into functional architecture. Responsibilities: Assists in the development of the information system vision and strategy of the organization; assists in the development, implementation, communication, and promotion of strategic and tactical plans Researches and participates in beta testing of new systems and technologies in order to better evaluate their suitability to the CHRISTUS environment Evaluates proposed system acquisitions and provides critical input to the decision-making process relative to compatibility, cost, resource requirements, operations, and maintenance; develops plans and recommendations to improve the performance and efficiency of assigned systems; addresses all aspects of assigned systems, including hardware, software, outside services, etc.; considers cost-effectiveness, budget, and other resource issues in addition to technical issues; develops and implements standards and procedures for multiple areas of technology Participates in development of standards, design and implementation of proactive processes to collect and report data and statistics on assigned systems; performs research and testing to verify impact and advisability of system installations; assists in development vendor support relationships Maintains in-depth knowledge and current certification in various areas of information technology Responsible for infrastructure design, performance modeling and capacity planning. Independently provides guidance and leadership on architecture design initiatives. Demonstrates ability to lead team through complex system design and implementation initiatives. Ensures architectures are flexible and support the business needs by maintaining an understanding of business strategies and infrastructure capabilities. Works with various technical resources across the team to facilitate the development of technical standards. Possesses communication skills and ability to develop and present solutions to all levels of management, including executive levels. Participates in requirements gathering, discovery, and interfacing with technical and business teams - establishing credibility in terms of experience, presentation and leadership of solutions development. Evaluates proposed new systems, system changes and additions, provides oversight into the decision process. Quickly and decisively acts in fast changing, unpredictable situations, shows tremendous amount of initiative in tough situations, is exceptional at spotting and seizing opportunities, proactively plans projects and tasks within application. Applies advanced level understanding of assigned clinical/business operations, processes, and workflows. Discusses, and identifies dependencies with project team members and stakeholders. Maintains collaborative customer relationships; Ensures the needs of the customer are fully represented in all updates. Reviews and provides feedback on documentation written by others. Articulates issues and complex concepts in appropriate manner based on the audience. Possesses the skill to develop strong and positive relationships with management at all levels. Demonstrates an advanced level of business strategies understanding, applies expertise to help meet customer goals and outcomes. Tackles new problems using experimentation, including successes and failure experiences. Creative problem solving beyond standard recommendations and practice. Requirements: Bachelor's degree in Computer Science, Information Systems or a related field. Minimum Four (4) years of experience in large corporate systems environments working with complex IT systems. Minimum Four (4) years of hands-on experience in infrastructure engineering, software development, system administration, system architecture, application architecture or data system architecture. Minimum Four (4) years of hands-on experience with system or application performance modeling and tuning. TOGAF (The Open Group Architecture Framework) certification is preferred. Work Schedule: 8AM - 5PM Monday-Friday Work Type: Full Time

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you. The Red Team Lead is a critical role in our offensive security team, driving advanced security testing and adversarial simulations to safeguard McKesson against emerging cyber threats. This position requires a blend of deep technical expertise, strategic vision, and leadership to enhance the organization's security posture. The Red Team Lead will implement strategic plans and foster a culture of continuous improvement in security practices. The successful candidate will have a robust understanding of applications, networks, operating systems, and offensive techniques, and will actively collaborate with cross-functional teams to enhance security efforts and mentor team members. Essential Job Duties: - Lead and execute complex red team engagements to simulate cyber-attacks on the organization's infrastructure, applications, and data. - Translate high-level security objectives into actionable offensive security strategies and tactical plans. - Develop, document, and implement comprehensive methodologies to identify and report vulnerabilities across all McKesson environments. - Produce clear, detailed reports that articulate findings, vulnerabilities, and recommended actions to both technical and non-technical stakeholders. - Recommend actionable remediation strategies to mitigate identified vulnerabilities and improve the overall security posture. - Lead purple team exercises to integrate red and blue team activities, enhancing overall security effectiveness. - Foster a collaborative environment, promote knowledge sharing, and mentor team members to build a strong, skilled security team. - Stay current with emerging threats, tools, and techniques in the security industry, continuously innovating to maintain and enhance McKesson's security posture. - Partner with incident response and other technology groups to strengthen defences through informed remediation strategies. - Champion an environment of collaboration, open communication, and knowledge sharing, ensuring continuous skill development for both peers and junior team members. - Embody McKesson's core values of iLead and iCare by demonstrating integrity, accountability, empathy, and leadership in all security operations. Minimum Qualifications - 8+ years of experience in Red Teaming, Purple Teaming, Penetration Testing, or offensive tool development; or master's degree in computer science / engineering or related cyber field, and 6-8+ years of progressive experience in offensive security, or a combination of academic and hands-on experience. Requirements: - Hands-on keys experience with Red Team engagements, including planning, execution, and leadership. - Deep knowledge of Red Teaming Methodology, including Recon, Exploitation, Persistence, Lateral Movement, Post Exploitation, and Exfiltration. Additional Skills and Experience: Any two or more of these skills are part of the qualifications and requirements: - Experience with C2 frameworks (e.g., Cobalt Strike, Sliver, Brute Ratel), offensive infrastructure deployment, reverse engineering/malware development, Active Directory exploitation, and lateral movement. - Proven ability to script and develop custom tools and payloads in languages such as C#, C/C++, Golang, Python, Bash, or PowerShell. - Proficiency in modifying or creating custom exploits tailored to engagement objectives. - Demonstrated success in evading detection by industry-leading Endpoint Detection and Response (EDR) solutions. Skilled in clearly explaining the tools and techniques used throughout each phase of an engagement to diverse audiences. - Excellent written and verbal communication skills for documenting and explaining technical details clearly and concisely. - Capable of evaluating operational security (OPSEC) implications to ensure that chosen strategies, tools, and methods remain effective and covert. - Excellent organizational skills for managing time, tasks, and prioritizing actions to meet business needs. Nice to Have - Advanced understanding of Windows or Unix based operating system internals. - Working knowledge of cloud platforms (AWS, Azure, GCP), collaboration suites (O365, Google Workspace), and container technologies (Kubernetes, Docker). - Demonstrated expertise in social engineering and phishing/vishing pretext development, with an understanding of email security technologies and countermeasures. - Experience conducting physical penetration testing engagements, including covert entry skills, bypassing access controls (e.g., lock-picking, RFID hacking) and alarm systems. - Experience in threat modelling, threat intelligence, or incident response. - Contributions to public research, technical white papers, or open-source security tools. Education Requirements - Bachelor's degree in computer science, Information Security, Digital Forensics, Cyber Security, or equivalent experience. Certifications: - One or more of the following certifications is preferred: CRTO, CRTL, CRTE, OSCE, OSEE, OSWE, GXPN. We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here. Our Base Pay Range for this position $144,200 - $240,300 McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind: McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application. McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates. McKesson job postings are posted on our career site: . McKesson is an Equal Opportunity Employer McKesson provides equal employment opportunities to applicants and employees, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other legally protected category. For additional information on McKesson's full Equal Employment Opportunity policies, visit our Equal Employment Opportunity page. Join us at McKesson!

IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420

Job TitleInstructional AI/Technology SpecialistAgencyTexas A&M University - San AntonioDepartmentDepartment Of Educator & Leadership PreparationProposed Minimum SalaryCommensurateJob LocationSan Antonio, TexasJob TypeStaffJob Description The Instructional AI/Technology Specialist, under general supervision, will be responsible for coordinating the AI and technology implementation during the funding period for two projects - Alamo Bridges and Transition University program at Texas A&M University-San Antonio (A&M-SA). The AI/Technology Specialist will advance an innovative, evidence-based technology-based training for both program participants effectively supporting Texans with disabilities in achieving meaningful employment and independent living outcomes. This position will support the instructional planning, development, implementation, and continuous improvement of academic and career development initiatives within each program at A&M-SA. The AI/Technology Specialist will also support building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. The AI/Technology Specialist will collaborate with coworkers administrators, university faculty, staff, students, families, school districts, vocational rehabilitation professionals, employers, and other stakeholders to prepare vocational transition professionals to support youth and adults with disabilities in achieving employment and independent living goals, with a strong emphasis on community engagement, 21st Century careers, interdisciplinary collaboration, and innovative technology practices. The AI/Technology Specialist will report to the program coordinators. Position Hours: This position is 100% on-site at our San Antonio campus; remote or hybrid work is not available. This position typically works Monday - Friday; 8 a.m. - 5 p.m. May work beyond normal office hours to include evenings and weekends. This is a grant funded position. This is a grant-funded position that is based on the continuation of the grant (for up to five years). Responsibilities: Work collaboratively with the PIs and staff to ensure all technology-based project activities and events are supportive and enriching for the participants. Coordinate AI/technology implementation during the funding period. Conduct needs assessments, systematic identification of AT/technology. Coordinate and support Alamo Bridges and Transition University operations and needs. Coordinate, develop, maintain, and provide support for Alamo Bridges and Transition University micro-credential systems. Develop procedures for complex or specialized AI/technology functions. Maintain and analyze a variety of data and records related to project products, tools, and resources. Provide instruction and/or training(s) based on developed programming, tools and resources. Evaluate user and outcome data to continuously refine the AI/technology programming to increase program effectiveness and outcomes. Develop materials for dissemination. Provide AI/technology professional development for providers, employers, co-workers, and other involved stakeholders. Assist with building partnerships and bridging collaborative efforts between the programs, local agencies, and community stakeholders. Identifying and purchasing technology needs for the program. Support communication, marketing, and community outreach related to program priorities and objectives. Perform other duties as assigned. Required Education and Experience: Associate degree in applicable field or higher in related field. Two (2) years of related experience in digital imaging editing or web design for multimedia. Preferred Education and Experience: Bachelor/ Master's degree in vocational rehabilitation, education, special education, counseling, or field related to program goals and objectives. Three (3) to five (5) years of related experience in the field of vocational rehabilitation, transition, and special education with a focus on disability support and career services. Experience with AI and advanced technology applied to planning, coordinating, and organizing complex, multi-activity projects related to higher education, vocational rehabilitation, and transition for students with disabilities. Experience in the development of instructional AI- and technology-based curricula and training in educational settings. Experience working with vocational rehabilitation agencies, school districts, and career community partners representing the regional and state-wide communities. Experience working with first-generation students representing the regional and state-wide communities. Knowledge, Skills and Abilities: Strong AI and advanced technology skills in educational settings. Develop visual aids and other instructional materials to meet specific training needs while effectively instructing and supervising program participants. Knowledge of curriculum design, academic and career skill development, and instructional support for varied learner needs. Proficiency in Microsoft Office Suite, database applications, and other computer software. Collaboration with a wide variety of stakeholders and development of cooperative and effective relationships among faculty, staff, university leadership, and community partners. Ability to multitask and prioritize competing demands. Excellent verbal, written, and interpersonal communication skills, including the ability to interact with students and families from diffrent backgrounds. Prepare and maintain accurate data, required reports, and program records. Maintain confidentiality, manage sensitive information appropriately, and work effectively in a high-stress or dynamic environment. Coordinate, develop and maintain outward facing program information and materials for dissemination (e.g., website, newsletter, marketing). Support program meetings and events. Commitment to professional excellence and support of student success. Knowledge and experience in adult education and career skill development, including coordinating and monitoring adult learner experiences. Proven track record of excellence in vocational rehabilitation initiatives and professional development. Proven track record of AI and advanced technology experiences. Applicant Instructions: Please make sure to provide the following documents: Cover Letter Resume / CV Three (3) Professional References For detailed instructions on how to apply for any position on our website, please use the following link: Summary of Employee Benefits: Texas A&M University-San Antonio values community engagement and encourages applicants who are committed to advancing the well-being and prosperity of our communities. Please ensure that all required documents are uploaded prior to submitting the application. Once the application is submitted, no changes or revisions can be made. If you have issues with adding documents to your application, please contact HR at . In compliance with ADA, if accommodations are needed for the application process, please contact HR at . All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check. Equal Opportunity/Veterans/Disability Employer.

Job Details Core Responsibilities Architecture Design & Governance Translate business objectives into holistic solution architectures that span digital platforms and cloud infrastructure. Define and enforce architecture guardrails, design patterns, and standards for both application and cloud environments. Ensure alignment with enterprise architecture principles, roadmaps, and reference architectures. Identify and document gaps, risks, dependencies, and mitigation strategies early in the lifecycle. Establish governance for resource provisioning, tagging, and cost management. Technical Leadership & Delivery Lead end-to-end solution design across frontend, backend, integration, data, and cloud infrastructure for the digital platform. Guide teams through architecture reviews, technical evaluations, and implementation choices for digital and cloud-native solutions. Drive adoption of cloud-native services and modern digital architecture patterns (microservices, BFF, event-driven, serverless Promote engineering excellence through DevOps/SRE practices (CI/CD pipelines, Infrastructure as Code, automated testing, monitoring, APM, feature flags, A/B testing Cloud Strategy, Cost Optimization & Standards Develop and maintain cost models, budgets, and optimization strategies for Azure services. Implement FinOps practices to monitor and control cloud spend while maximizing business value. Define standards for scalability, performance, and resilience in cloud deployments. Ensure cloud architectures support disaster recovery, high availability, and compliance requirements. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a dedicated Intermediate Level - Digital/Technical Product Manager-Digital Platform Services & Personalization you will support the discovery, delivery, and performance of digital and technology products and their experiences for USAA and its members. Collaborates with internal collaborators and partners to tackle complex and exciting problems to optimize the customers' (internal/external) experience with market offerings. Designs and drives implementation of multi-platform technology and digital solutions. Optimizes and improves existing products and experiences across all channels and platforms to drive Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs). Employs Human-Centered Design and Design Thinking methodologies to bring world-class Digital and/or Technology driven products to market. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX and Plano, TX. Relocation assistance is not available for this position. What you'll do: Leverages Digital or Technology research, business and market intelligence, and data-driven insights to support team members to identify opportunities, propose solutions, create and maintain roadmaps, and improve performance. Prepares supporting data and materials for generating compelling presentations, and other forms of communication, to inform and influence key stakeholders. Collaborates with stakeholders to formulate effective strategies for achieving key Digital or Technology product goals. Finds areas of opportunity and solves for customer pain points to inform and support team members. Leverages data-driven problem-solving techniques and analytical rigor to understand and report on product and experience performance against KPIs/KRIs. Researches and identifies industry best practices and trends to increase effectiveness of Digital or Technology products. Maintains and applies developing knowledge of the Business, Technology, UX, and relevant experiences and processes, and an academic understanding of Product Management. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years Digital/Technology Product Management experience, to include Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics, Research/Testing. 1 year of Customer Contact Channel experience within Insurance or Financial services industry will take place of 1 year of the minimum experience required. Experience developing presentations to communicate complex concepts to a diverse audience. Knowledge of Agile Methodology. What sets you apart: Proven experience refining agile features for complex platforms Strong UX understanding leading to exceptional end to end digital experiences. Demonstrated ability to connect and influence cross-functional teams to achieve congruent outcomes. Experience driving alignment in matrixed organizations through communication and problem-solving. Proficient in business analytics tools (ie. Gridspace, Glassbox, Adobe Analytics) to convert data into actionable business improvements. Solid business acumen with direct experience in financial product verticals such as banking and insurance, understanding economics and trends Evidenced focused on continuous growth and development, incorporating new technologies and innovations into product strategy. Adaptability and agility to keep pace with digital trends and technologies. Possesses a strong ability to translate business requirements into clear platform implications and technical specifications to inform priority. Demonstrates understanding of platform architecture and backend systems to effectively evaluate feasibility, estimate effort, and drive conversations forward. Able to bridge the gap between business stakeholders and technical teams, ensuring that proposed solutions are technically sound given constraints and aligned with the overall platform strategy. Compensation range: The salary range for this position is: $77,120 - $147,390. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Development Product Owner Senior to support our Auto Modernization Development area. This role serves as a direct representative of the business on an agile team. Attains, understands, and communicates business vision and needs in order to write and refine user stories, prioritize work, and provide guidance to technical teams. Uses critical thinking, problem solving, and Agile principles to partner with business owners, subject matter experts, and the development team to build effective solutions. Possesses an advanced knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is not available for this position. What you'll do: Works with business and Subject Matter Experts to understand business strategy and vision and then writes, refines, accepts and prioritizes stories and/or features to support effective and compliant solutions while balancing investment and business value. Owns and maintains a prioritized work backlog for one or more Agile teams. Product backlog includes complete user stories with acceptance criteria so that they are consumable and testable by the Agile team or program. Reviews and accepts output of I/T and/or business development to ensure specified acceptance criteria have been completed. Serves as direct representative of the business with one or more delivery teams, representing the customers' perspective throughout the product delivery cycle. Participates in a cross-functional team of user experience partners, designers, business analysts, developers, testers and others to develop, implement and release in alignment with program and/or product road maps. Partners with sponsors, stakeholders, and IT to facilitate, define and document relevant business processes, gaining an advanced understanding of the needs, measures, and risks & controls for the improvement area. Prepares the business for the change and provides tactics and metrics for benefits, adoption, and risk. Leverages existing change management routines, as needed. Works with different technologies, internal and external to have oversight of development, testing and controls. Applies advanced knowledge in the business development/execution area, regularly seeking out opportunities to enhance, improve and advance the function. Coaches and mentors other Product Owners. Demonstrates advanced knowledge in multiple business or system domains and capable of leading development across multiple teams at the project or program level. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 6 years of experience in process improvement, project delivery, business/requirements analysis or directly related to supported business operations/product line. Advanced knowledge of Microsoft Office products, applicable databases and product management tools. Advanced knowledge of multiple technical software delivery methodologies (i.e., Agile, Waterfall, SAFe). Advanced experience analyzing business requirements, process flows and use cases to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements. Advanced knowledge and demonstrated use of Process Engineering methodologies. Advanced ability to independently work to gather business requirements, process flows and use cases to develop and deliver on business capabilities within the approved methodology, writing user stories, and following the development process through user story acceptance. Experience in analyzing business requirements and ability to find opportunities to drive decisions and streamline business processes in accordance with risk management framework and regulatory requirements. What sets you apart: 8+ years P&C Personal Lines experience (ideally Auto) 6+ years of experience specializing in Personal Lines modernization using Guidewire Policy Center and/or Duckcreek. 6+ years of experience leading agile product development, transforming legacy systems, and enhancing customer experiences. Extensive experience with Guidewire or Duckcreek Out of the Box (OOTB) Insurance Product, including Quote, Policy Processing, Rating, and Underwriting. 6+ years business analyst/development product owner experience refining and prioritizing product backlog for teams. Experience directly leading modernization efforts for a large Tier 1 insurance carrier. Guidewire Associate/Analyst Certification US military experience through military service or a military spouse/domestic partner Compensation range: The salary range for this position is: $103,450 - $197,730. Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Mid-Level Software Engineer to join our Mainframe Utilities and zDevOps team within the Platform Infrastructure group. In this role, you will be critical to ensuring the high availability of Mainframe applications and boosting the productivity of our Mainframe developers. You will contribute to the support and enhancement of Mainframe Utilities, build and maintain CI/CD pipelines for Mainframe. This position requires close collaboration with business, product management, and IT partners across USAA. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio; TX or Plano; TX. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of discernment in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: Deep understanding of PL/I programming language with proven experience in developing and maintaining PL/I applications. Strong scripting skills in REXX and JCL, including experience in automating tasks, developing REXX-based tools and troubleshooting JCL scripts for z/OS batch processing. Hands-on experience with z/OS Connect, including developing and deploying APIs to connect z/OS applications with other platforms. Proficient in IBM Information Management System (IMS) and Customer Information Control System (CICS), with experience in developing and supporting applications. Experience with GitLab for source code management and GitLab CI/CD for automating software builds, tests, and deployments. Experienced with Interactive System Productivity Facility (ISPF) for z/OS, including dialog management and application development. Compensation range: The salary range for this position is: $93,770 - $179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity This position is for an individual passionate about digital member experiences and is a potential fit for the Bank's Digital and Marketing Team. The goal is to achieve business outcomes while meeting team commitments and ensuring member needs are central. This role will cultivate a team culture of transparency and learning, encouraging opportunities for testing, continuous improvement, and quality assurance. As a dedicated Bank Business Process Consultant I, you will apply knowledge of bank processes and products and acts as a trusted advisor by providing consultation services to internal clients in areas of strategic sourcing, alternatives and solutions, supplier management, affiliate agreement adherence, third party risk management, and bank operations. Collects and consolidates demand and identifies opportunities, within the Bank. Executes to and oversees the development of business process related solutions for internal clients and members. You will also evaluate processes/ resources and develops effective solutions/ improvements/ enhancements to drive the efficient operation of the Bank utilizing Agile best practices. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based in San Antonio, TX. Relocation assistance is not available for this position. What you'll do: Engages in the implementation of process initiatives that support the bank's strategic roadmap. Develops customer specific business process enhancements for the Bank that aligns business deliverables, bank strategy and risk management framework. Applies knowledge of the Bank operations models and aligns business deliverable processes and capabilities with business needs. Provides consultation, solutions and change management to the business on risk management processes by using established methodologies, including Agile principles, and exercising control plans to ensure alignment with bank specific goals and process requirements. Develops communication and change management plans for customers and internal stakeholders. Ensures alignment between internal stakeholders and customers across assigned business process projects and services using proactive communication and engagement strategies. Utilizes reporting, data, and analytics to measure process and project performance, adjust services and operational activities, and inform key stakeholders. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 4 years of experience in business process consulting, process design and/or program/project management. Proficient knowledge of bank products and processes. Experience in implementing and sustaining change/improvements. Experience in applying quality management, process improvement, and leveraging process improvement tools and methodologies. Experience/ knowledge of Risk Management frameworks and Banking Regulatory requirements. What sets you apart: Digital customer/member experience driving innovative website and mobile application development initiatives. Experience within the Financial Industry, specifically product management and/or Digital customer facing applications. Good balance of business strategy and technology execution experiences. Significant experience independently handling or leading cross-functional teams with minimal oversight needed from direct leader. US military experience through military service or a military spouse/domestic partner. Compensation range: The salary range for this position is: $77,120 - $138,810. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance for Executive team. This Executive should have expertise in Tech Risk Oversight - SLOD. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, leading and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Proven experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services. 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. 3+ years experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years hands-on experience integrating security throughout the Software Development Lifecycle (SDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity USAA is seeking an IT/Info Security Risk Management & Governance Executive who needs to have "hands-on" expertise in SSDLC - Second Line of Defense. This role sits within the Chief Risk Office for Technology. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Charlotte, NC, San Antonio, TX, Tampa, FL with a preference for Charlotte. Relocation assistance is available to Charlotte for this position The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business. Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances. Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations. Additional responsibilities include but are not limited to: Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the second line risk role. Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite. Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework. Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge. Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements. Assists in interactions and briefs on domain of responsibility with regulators from the OCC, FED, FDIC, and CFPB as well as prepare Board and Senior Management level reports related to IT/IS risk. Builds and oversees a team of employees ( 5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities. Minimum Education: Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. Minimum Experience: 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations. 4+ years of people leadership experience in building, managing and/or developing high-performing teams. Industry certification(s) in Information Security (e.g., CISSP, CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., CRISC) or Physical Security (e.g., CPP). Demonstrated experience working with and applying Risk, Security or Audit frameworks (FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16). Knowledge of applicable laws, rules, and regulations applicable to financial institutions. Experience making data-driven decisions. Experience working with external agencies and regulators. Broad knowledge of information technology systems and general system development principles. What sets you apart: 7+ years of risk management and regulatory experience in a functional area such as insurance, banking, or financial services (Large size organizations 20k+) 10+ years experience focused on Information Security, Data, Risk Management, evaluating the design and development of software. Experience with artificial intelligence (AI) and machine learning principles, including responsible AI use case evaluations and deployment. 10+ years "hands-on" experience integrating security throughout the Secure Software Development Lifecycle (SSDLC), including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases. Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making. Compensation range: The salary range for this position is: $169,880.00 - $305,780.00 . USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are looking for a versatile high level Software Engineer who has Full Stack development experience to join our New Business Ventures and Innovation Solutions Engineering Team at USAA's Enterprise Chief Information Office. You will be joining the team to contribute on developing and maintaining UI applications and backend Javaservices/RESTful APIs within the AWS cloud environment. You will use full stack technologies such as React JS , Node JS, JAVA Spring boot framework, AWS SDK for Java, AWS CDK, Secrets Manager, EKS, Lambda, S3, RDS/Aurora Postgres and DynamoDB and other AWS Services. Additionally, you will ensure that quality, security, and compliance requirements are met in solution engineering development. Provides support to the Enterprise through delivering best in class technology solutions. Engaged in all phases of the software systems and application development lifecycle which include gathering and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, or Charlotte, NC. Relocation assistance is not available for this position. What you'll do: Design, develop, code, and test complex technical solutions Investigates and resolves complex application and system technical problems and production issues through troubleshooting techniques. Continually improves operations by conducting complex systems analysis and recommending changes in policies and procedures. Prepares and installs complex solutions by determining and designing system specifications, standards, and programming. Follows the software development lifecycle. Participates in design reviews and learns key system design principles. Mentors junior engineers and may begin mentoring peer engineers; Review teammates' code. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's Degree or 4 additional years of experience beyond the minimum requirement can be used in lieu of a degree OR Approved certification from CodeUp, Galvanize, VetFIT (Veterans for IT) or eFIT (Employees for IT). 4 years of software development experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s). 2 years of experience delivering technology solutions in all phases of the software systems and application development lifecycle to include leading code/design reviews. Basic Understanding of one or more of the following: Java, Swift, Objective-C, Cobol, JavaScript, Kotlin, C++, HTML, CSS, SQL, Go, and Python Developing level of business acumen in the areas of business operations, risk management, industry practices and emerging trends. Experience supporting efforts to address production issues through troubleshooting applications and systems. Experience articulating technical challenges and solutions. Basic understanding of cloud technologies and tools. What sets you apart: 4+ years of strong experience with ReactJS, Node JS, Redux and React Context for state management, Java/J2EE services/APIs in AWS cloud with java Spring boot framework, AWS SDK for Java, AWS CDK, Secrets Manager, EKS, Lambda, S3, RDS/Aurora Postgres, DynamoDB. 4+ years of good experience working on Distributed in-memory data store solutions like ElastiCache, AWS Message oriented middle wear Kafka Producer, AWS SQS etc. 4+ years of developing automated solutions with Golang or equivalent programming scripting languages 4+ years' experience using Terraform for provisioning and deploying the Java Micro Services. Compensation range: The salary range for this position is: $93,770-$179,240. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity As a Data Scientist II for Fraud, you will be responsible the development of machine learning models that improve USAA's ability to detect and prevent fraud on credit card, debit card, check, deposit, digital payments, as well as in other areas such as claims and disputes. Strong candidates will be able to deploy the following work products and processes: Develop and continuously update internal fraud models in the transactions and payment space, demonstrating techniques ranging from statistics to highly sophisticated AI/ML techniques, to generate highly significant reduction in fraud losses and improvement in Member experience Work with Strategies and Model Management teams to understand and plan model needs Drives continuous innovation in modeling efforts Collaborate with the broader analytics community to share standard methodologies and techniques We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL. Relocation assistance is not available for this position. This position can work remotely in the continental U.S. with occasional business travel. What you'll do: Captures, interprets, and manipulates structured and unstructured data to enable analytical solutions for the business. Selects the appropriate modeling technique and/or technology with consideration to data limitations, application, and business needs. Develops and deploys models within the Model Development Control (MDC) and Model Risk Management (MRM) framework. Composes technical documents for knowledge persistence, risk management, and technical review audiences. Consults with peers for mentorship, as needed. Translates business request(s) into specific analytical questions, completing the analysis and/or modeling, and presenting outcomes to non-technical business colleagues. Consults with Data Engineering, IT, the business, and other internal partners to deploy analytical solutions that are aligned with the customer's vision and specifications and consistent with modeling best practices and model risk management standards. Seeks opportunities and materials to learn new techniques, technologies, and methodologies. Ensures risks associated with business activities are optimally identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field; OR 4 years of experience in statistics, mathematics, quantitative analytics, or related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 2 years of experience in predictive analytics or data analysis OR Advanced Degree (e.g., Master's, PhD) in mathematics, computer science, statistics, economics, finance, actuarial sciences, science and engineering, or other similar quantitative field Experience in training and validating statistical, physical, machine learning, and other sophisticated analytics models. Experience in one or more multifaceted scripted language (such as Python, R, etc.) for performing statistical analyses and/or building and scoring AI/ML models. Ability to write code that is easy to follow, well detailed, and commented where vital to explain logic (high code transparency). Experience in querying and preprocessing data from structured and/or unstructured databases using query languages such as SQL, HQL, NoSQL, etc. Experience in working with structured, semi-structured, and unstructured data files such as delimited numeric data files, JSON/XML files, and/or text documents, images, etc. Familiarity with performing ad-hoc analytics using descriptive, diagnostic, and inferential statistics. Experience with the concepts and technologies associated with classical supervised modeling for prediction such as linear/logistic regression, discriminant analysis, support vector machines, decision trees, forest models, etc. Experience with the concepts and technologies associated with unsupervised modeling such as k-means clustering, hierarchical/agglomerative clustering, neighbors algorithms, DBSCAN, etc. Ability to communicate analytical and modeling results to non-technical business partners. What sets you apart: US military experience through military service or a military spouse/domestic partner Graduate degree in a quantitative subject area Experience in fraud/financial crimes model development Compensation range: The salary range for this position is: $93,770 - $168,790. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Ensuring Data Quality: They use Bigeyes data observability features to monitor data quality and identify potential issues.Understanding Data Relationships:They use Alations data catalog to understand the relationships between different data assets.Data Lineage: They use data lineage to identify the impact of changes to data assets.Data Profiling:They use data profiling to determine the usability of data assets.Trust Flags: They use trust flags to signal the trustworthiness of dataData Tagging: Identifying data elements and applying appropriate tags to ensure proper tracking and measurementsData Quality Rule/Plan: Determine and assign appropriate data quality rules, testing, and plans are assigned to ensure veracity of data when engine runs.Must have experience with all USAA internal systems, policies, standards, procedures including IGC, RRAIT, IAI, IA, UDC/Alation, BigEye.Must have experience of playing a lead role in at least 2 to 3 mid-large sized projectsLeads a team of data modelers in large projects for creation logical and physical data models using best practicesOptimizes and updates logical and physical data models to support new and existing projectsMaintains conceptual, logical and physical data models along with corresponding metadataClosely coordinates and liaises with the Business Analysts and Technical Architects on high complexity work to ensure the effective translation of business and technical requirements into the logical data modelDesigns standard naming conventions and coding practices to ensure consistency of data modelsEvaluates data models and physical databases for variances and discrepanciesMust validate data models and physical database for variancesHighly experienced with ETL tools such as Informatica, DataStage, Ab Initio, etc. Equal Opportunity EmployerWe are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.

The Hospitality Manager is responsible for overseeing all aspects of the dining room and concierge culinary services experience within a senior living facility. This includes culinary team restaurant-quality hospitality training, ensuring high-quality resident experiences in all culinary services, overseeing resident interactions and committees, documenting personalized resident preferences, acting as the culinary concierge leader, maintaining sanitation and safety compliance, and coordinating with kitchen and administrative teams. The ideal candidate is a hands-on leader with a strong background in hospitality and food service management, dedicated to creating a welcoming and enjoyable dining environment for residents and guests. Key Responsibilities: Culinary Operations & Service Excellence Ensure high-quality resident experiences through your actions as the culinary concierge leader by tracking and delivering personalized resident preferences and support. Oversee, audit, and train day-to-day operations of resident interactions in the dining room and other culinary services, ensuring a high standard of hospitality, cleanliness, and efficiency. Maintain a visible presence during peak mealtimes (lunch and dinner) to supervise service, address concerns, and engage with residents. Train the front of house team to deliver high-quality hospitality through a spirit of personal ownership / empowerment. Ensure dining areas are properly set up before each meal, including table settings, linens, condiments, and special requests. Uphold hospitality and customer service standards , ensuring residents receive courteous, professional, and timely service. Address resident feedback and special requests to enhance the dining experience. Manage special events, holiday meals, catering, private dining and all other resident interactions in collaboration with the Executive Chef. Staff Leadership & Training Recruit, hire, train, and schedule dining room staff, ensuring proper coverage and smooth operations. Provide ongoing training in customer service, food safety, sanitation, and operational procedures. Conduct regular performance evaluations , offering coaching, feedback, and recognition. Handle staffing issues, including performance management, disciplinary actions, and conflict resolution in accordance with company policies. Ensure compliance with workplace safety standards and establish a culture of teamwork and professionalism. Compliance, Sanitation, & Safety Maintain compliance with local, state, and federal regulations (TJC, OSHA, EEOC, Department of Health, etc.). Ensure dining room and food service areas exceed sanitation and safety standards . Work with the Executive Chef and Food & Nutrition Services leadership to ensure proper food handling, storage, and allergen management. Oversee temperature checks, food labeling, and cleanliness inspections in service areas. Coordinate maintenance and repairs of dining room equipment, furniture, and beverage stations. Inventory & Cost Control Maintain accurate inventory levels for dining room supplies, including food, beverages, flatware, and disposables. Monitor budget and expenses , ensuring cost-effective use of resources while maintaining quality. Oversee ordering, receiving, and stock rotation to minimize waste and optimize efficiency. Prepare end-of-month inventory reports and track trends for menu planning. Menu Coordination & Resident Engagement Collaborate with the Executive Chef and Food & Nutrition Services Director to plan menus that align with resident preferences and dietary needs. Ensure menu options are visually appealing, nutritious, and cater to special dietary requirements . Communicate menu changes, daily specials, and service updates to both staff and residents. Organize resident dining committee meetings to gather feedback and enhance meal offerings. Financial & Business Operations Analyze business volume forecasts and adjust staffing, ordering, and operations accordingly. Ensure POS system accuracy , tracking sales, meal plans, and resident charges. Work with administration on billing and financial reconciliation related to dining services. Contribute to marketing efforts for special dining events and new menu rollouts . Qualifications & Requirements: Education & Experience: Associate degree in hospitality management, food service, or related field preferred . High School Diploma or GED required . ServSafe Certification is preferred (or ability to obtain in 6 months of hire date). 5 years of food and beverage management experience , preferably in a senior living, hospitality, or healthcare environment. Additional experience in a private club, fine dining, or hospitality-driven environment preferred . Skills & Competencies: Strong leadership and team management abilities. Exceptional customer service and hospitality skills, with a passion for serving seniors. Knowledge of food safety regulations, sanitation standards, and workplace safety . Proficiency in Microsoft Office (Word, Excel, Outlook) and POS systems . Strong communication skills (both verbal and written) to interact with residents, staff, and vendors. Ability to work in a fast-paced environment , multitask, and solve problems proactively. Flexibility to work breakfast/lunch/dinner periods, weekends, and holidays as needed . Work Environment & Physical Requirements: Must be able to stand and walk for extended periods during meal service times. Ability to lift to 25 lbs. unassisted and as needed for supply management and dining room setup. Work may involve bending, reaching, and repetitive motions . Must be comfortable working in a senior living environment and engaging with elderly residents. Restaura, part of the Phoenix3 Collective portfolio, is a leading hospitality and culinary culture specialized in food and dining management services. Through its dedication to innovation and exceptional service, Restaura is setting new standards for food and dining management services in senior living and active aging communities. Restaura leverages state-of-the-art technology, data analytics, and forward-thinking strategies to craft dining experiences and business solutions tailored to the unique needs of its clients. Restaura combines the latest advancements in nutrition science, culinary artistry, and hospitality to create truly extraordinary experiences. More information about Restaura can be found at Restaura The Future of Senior Living Dining Don't meet ALL the requirements but think you have the ability and determination to have an impact in this role? Let us know! Data shows that diverse candidates may be less likely to apply when they do not think they meet all the job requirements, but very few successful candidates possess all the requested skills and experiences. We are a culture of learners, and we want culture accelerators who are willing to learn and grow. If you think that is you and this role fits with your career aspirations, give it a shot!