43 jobs found in Oakland

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, technical support, user advocacy, and service improvement to ensure that IT solutions function effectively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice. Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Oakland, CA-94666

Procurement Analyst 2 or 3 Oakland, CA, Job ID 82382 University of California Agriculture and Natural Resources Job Description Under the supervision of the CPO the Procurement Analyst 3 serves as an experienced member of the procurement team, providing complex professional procurement and contracting expertise for ANR's goods and service needs at all levels of procurement. This position requires an adaptable, forward-thinking professional who is ready to integrate emerging tools to enhance procurement efficiency, strategic sourcing, and contract management. The Procurement Analyst 3 will be assigned and undertake normal and typical public procurement tasks. These include, but are not limited to: informal and formal competition, data compilation and analysis, negotiating, drafting scopes/contracts/specs/, meeting with end users, suppliers, colleagues, management, assisting with P-card & travel issues, interpreting and implementing UC policy, evaluating departmental requests, applying best judgment, analyze & recommending procurement direction at all levels, participating on various project teams, assisting with administering various procurement-based projects or programs, documenting actions. The position will consistently identify opportunities for competition/savings/standardization/efficiencies while remaining flexible to evolving technologies, such as AI and automation. This position is a contract appointment that is 100% fixed and ends one year from date of hire with the possibility of extension if funding permits. This position is posted as a Procurement Analyst 3 but a Procurement Analyst 2 may be considered depending on the level of experience of the hired applicant. The home department is the IMM Office of AVP, Business Operations. While this position normally is based in Oakland, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: Procurement Analyst 2 - $63,000.00/year to $85,700.00/year Procurement Analyst 3 - $74,700.00/year to $103,800.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 11/24/2025. Key Responsibilities: 50% PROCUREMENT AND CONTRACTING SERVICES Drafts appropriate RFx to go to vendor market to compete, negotiate, source goods, materials, supplies, equipment, and services. This may be informal or formal and may use the UC Systemwide sourcing tool if required. Negotiates with suppliers related to pricing, terms, etc., develops new supply sources, as needed, and resolves supplier performance issues. Provides general analysis and for specific purchasing projects, and reviews terms and conditions for appropriateness. Makes awards based on determined method (cost, best value). Interprets, applies, and implements University policies and procedures. Champions Systemwide Procurement programs. Documents interpretations of processes, policies, and procedures for actions and events during procurement and contracting. 40% CUSTOMER SERVICE/OUTREACH Assists/Leads ANR departments with procurement processes. Regularly communicating with the organization's customers, assesses and reduces risk to the University by ensuring departmental compliance with procurement policy, working in conjunction with end-users to develop specifications/scopes of work for competing or negotiating. Assists in implementation of organizational or systemwide agreements, manages demand against agreements, makes recommendations regarding new supply sources. Support outreach efforts to expand the university's access to qualified business enterprises, leveraging technology to enhance supplier engagement and diversity. Represents ANR Procurement at various internal and external conferences, events, and functions as needed. 10% OTHER Performs other duties as assigned by the Chief Procurement Officer, or AVP. Maintains continuity and quality of service and operations within the Procurement division. Represents ANR on UC Systemwide teams & councils, as required. Participates in professional development and training. Requirements: Bachelor's degree in business, finance, supply chain management, or a related field, OR an equivalent combination of education and experience. Adaptability & Technology Readiness: Demonstrated ability to learn, adopt, and apply emerging technologies, including AI-driven procurement tools, automation platforms, and data analytics. Procurement & Negotiation Skills: Experience in procurement, sourcing, or contract negotiation, including developing solicitations (RFPs, RFQs, RFIs), vendor evaluation, and administering contracts. Customer Service & Communication: Strong customer service mindset with excellent written, verbal, and interpersonal communication skills to effectively collaborate with stakeholders, provide guidance on procurement processes, and ensure a positive user experience. Analytical & Problem-Solving Abilities: Ability to assess complex information, interpret policies, and develop innovative solutions to procurement and sourcing challenges. Preferred Skills: Knowledge of Industry-Specific Procurement: Experience with sourcing goods and services in industries such as information technology, scientific research, MRO (maintenance, repair, and operations), or other compatible industry specific areas. Strategic Thinking & Decision-Making: Ability to analyze problems objectively, set priorities, and recommend appropriate courses of action. Organizational & Time Management Skills: Capacity to independently manage multiple projects, meet deadlines, and adjust to shifting priorities. Understanding of Procurement Regulations: Familiarity with contracting principles, business law, accounting guidelines, and procurement regulations at the state and federal levels. Professional Industry Certification is preferred. CPSM, CPSD, NIGP-CPP, CPCM as examples of current certifications. Others considered as applicable. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy . click apply for full job details

The Center for Elders' Independence is a PACE (Program of All-Inclusive Care for the elderly) organization (PO) that uses an interdisciplinary team approach for care planning and implementing purposeful high quality, affordable, and integrated health care services to the elderly. Our elderly meet PACE requirements as prescribed by CMS and are referred to as participants. Our PO includes Adult Day Health Centers and primary care clinics, promoting participant autonomy, quality of life and the ability for individuals to live in their communities The Position: The IT Systems Analyst plays a key role in shaping how internal users experience technology across the organization. This hybrid role blends systems analysis, t echnical s upport, user advocacy, and service improvement to ensure that IT solutions function effec tively and meet the real-world needs of employees. The Analyst will support the end user, design user enablement strategies, interpret service delivery data, and collaborate with IT and business teams to enhance service quality, performance, and system functionality. Ideal candidates will combine technical knowledge with analytical problem-solving, project coordination skills, and a strong customer-focused mindset. The salary range for the IT Systems Analyst position at Center For Elders Independence is $ 93,850 - $ 140,774 annual base salary. Salary is based on the market for the position, as well as experience, skills, abilities and work history. DUTIES AND RESPONSIBILITIES: Partner with end-users and business teams, to understand and identify pain points, and translate them into technical or process improvements. Design and deliver scalable IT training programs that support system adoption and improve operational efficiency. Develop user-facing documentation such as knowledge base articles, process guides, and training videos to drive self-service and knowledge retention. Monitor service desk trends, system performance data, and usage analytics to identify recurring issues and areas for optimization. Conduct root cause analysis for technical issues and recommend long-term resolutions. Contribute to service review processes and lead initiatives to enhance system usability, reduce friction points, and elevate customer satisfaction. Participate in intake and discovery sessions to capture business requirements for new features, enhancements, and service offerings. Support the rollout of new IT solutions by contributing to change management, training materials, and communication plans. Assist in user acceptance testing (UAT) and validation of new or updated systems and tools to ensure functional alignment. Serve as tier 1 and 2 technical support for complex technical issues; diagnose, document, and triage them appropriately. Track and analyze service management data (via ITSM tools) to identify opportunities for automation or process streamlining. Engage with third-party providers for system delivery, support, training, and infrastructure services as needed. Promote adherence to IT policies, standards, and best practices; provide guidance to users and stakeholders. Actively contribute to cross-functional IT projects, ensuring the user perspective and operational requirements are represented. QUALIFICATIONS: Bachelor's degree in a computing-related discipline, or equivalent experience. 5+ years of experience in IT systems analysis, technical support, vendor management, or service delivery within a structured IT environment (e.g., ITIL framework). Proven ability to translate technical challenges into business-relevant insights and solutions. Strong experience designing and delivering IT training to diverse user groups. Demonstrated success in process improvement initiatives or service optimization projects. Familiarity with ITSM tools such as ServiceNow, Jira, Zendesk, or Freshservice . Hands-on experience with: Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive) Identity & access management (Microsoft Entra ID, Active Directory) Device lifecycle and endpoint management tools (e.g., Intune, Autopilot) Network monitoring and troubleshooting (e.g., Cisco, SolarWinds) Contact Center solutions (e.g., Genesys, Five9, 8x8, Nice InContact) Strong interpersonal and communication skills-able to engage both technical and non-technical stakeholders. Excellent documentation, knowledge management, and reporting capabilities. ITIL certification (v3 or v4) strongly preferred. Microsoft 365 or similar technical certifications are a plus. "Be the bridge between people and technology-help shape an IT experience that empowers, not frustrates." Center for Elders' Independence is a PACE (Program of All- Inclusive Care for the Elderly) organization that uses an interdisciplinary team approach to care planning and care implementation for the purpose of providing high quality, affordable, integrated health care services to the elderly, including an Adult Day Health Center, and promoting autonomy, quality of life and the ability of individuals to live in their communities. Unlike other healthcare plans, CEI is not a "fee-for-service" plan. It is a "capitation" healthcare plan. CEI is paid a set amount for each person enrolled in our program, whether or not that individual seeks care. We are a growing company that offers stability and continues to thrive.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Oakland, CA-94666

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation.

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Salesforce, Workday, or PayPal among other leading organizations in the California Bay Area (Pleasant Hill, San Francisco, San Jose). Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Project Management - Data Analytics - IT Support - Business Operations - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.

(Job Title: Program Manager, Expert) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) Position Summary Highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. Strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. Adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelor's Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Master's Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

This Jobot Consulting Job is hosted by: Merwan Zattam Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $75 - $110 per hour A bit about us: We are a leading strategic service provider with over 25 years of experience helping organizations transform their technology infrastructure to drive business success. Our team specializes in delivering innovative IT solutions across cloud services, cybersecurity, networking, data center modernization, and managed services. With a client-centric approach, we empower businesses to overcome complex IT challenges and accelerate their digital transformation. Our solutions are tailored to meet the needs of mid-market and enterprise clients across a wide range of industries, including healthcare, finance, government, and education. Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more. Our mission is to help organizations not just keep up-but stay ahead-in an ever-evolving technology landscape. Why join us? Jobot Consultant Benefits As a W2 contractor through Jobot, you'll have access to a comprehensive benefits package designed to support your health, well-being, and financial security: Health & Wellness Medical Insurance - Multiple plans available, including PPO and HDHP options Dental Insurance - Coverage for preventive, basic, and major services Vision Insurance - Includes exams, lenses, frames, and contact lenses Financial Benefits 401(k) Retirement Plan - Includes employer match to help you save for the future Weekly Direct Deposit - Reliable and convenient payment schedule Time Off Paid Sick Leave - In accordance with state and local laws Paid Holidays - Select paid holidays may apply depending on contract length and client Additional Perks Access to Jobot's Dedicated Support Team - For payroll, HR, and benefits questions Career Support - Ongoing access to a recruiter who advocates for your career goals Option to Convert - Many Jobot contracts include potential for full-time hire Job Details Position Overview The Google Cloud Platform (GCP) Architect will be responsible for the design, implementation, and governance of the cloud architecture supporting the EAMS Courts Modernization solution. This role ensures the system is secure, scalable, cost-efficient, and fully aligned with DIR's cloud-first enterprise architecture. The Architect will be assigned full-time and will work closely with DIR technical teams to support data integration, analytics, document management, and near real-time data movement into the DIR Enterprise Data Platform. Key Responsibilities Design and implement cloud-native architecture on Google Cloud Platform Lead infrastructure design, security controls, and compliance alignment Ensure performance, scalability, and availability of the Courts solution Architect integrations between the Courts system and: DIR Enterprise Data Lake BigQuery Looker Data Fusion / Dataplex Enterprise Document Management System (EDMS) hosted on GCP Support near real-time transactional data transfer to the Enterprise Data Platform Implement cost optimization strategies and monitor cloud resource utilization Collaborate with DIR stakeholders to translate business requirements into technical solutions Provide technical guidance and documentation to support long-term operational sustainability Mandatory Qualifications Minimum three (3) years of experience in virtualization or cloud-native architectures using Google Cloud Platform Minimum three (3) years of experience serving specifically as a GCP Architect Experience completing two (2) full lifecycle project implementations using GCP Each project must include: BigQuery Looker Google data processing technologies (e.g., Data Fusion, Dataplex) Performance and scalability optimization Demonstrated experience in security, compliance, and infrastructure management Strong communication skills with both technical and non-technical stakeholders Must be assigned full-time Preferred Experience Experience supporting enterprise data platforms or data lakes Familiarity with public-sector security and compliance requirements Experience integrating document management systems in cloud environments Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Fintech Company looking for Security Assurance Analyst - Support This Jobot Consulting Job is hosted by: John Erwin Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $45 - $60 per hour A bit about us: We are a Software Consulting form working with enterprise Fintech companies developing some of the most cutting edge software/security solutions platforms in the world. Why join us? Competitive Compensation Work on incredible projects that are fun and challenging Full Benefits (Medical, Vision, Dental) 401k Job Details Job Details: We are seeking a dynamic and experienced Security Assurance Analyst to join our Tech Support Services team. This role is responsible for providing expert advice and guidance on IT security, risk management, and compliance. The Consulting Security Assurance Analyst will work closely with internal teams and third-party vendors to ensure the secure operation of our on-premise and cloud-based systems. This role will also involve the implementation of generative AI and the deployment and integration of new security systems. The ideal candidate will have a strong background in OpenID, Cloud, vendor management, support, due diligence, deployment, integration, on-premise, generative AI, SOC2, IS27001, NIST, PCI, ticketing, Jira, security policies, third party, and risk assessment. Responsibilities: Provide expert advice and guidance on IT security, risk management, and compliance. Conduct due diligence and risk assessments of third-party vendors. Oversee the deployment and integration of new security systems. Manage and maintain security policies and procedures. Work closely with internal teams and third-party vendors to ensure the secure operation of our on-premise and cloud-based systems. Implement generative AI and other advanced security technologies. Manage security incidents and events using ticketing and Jira. Ensure compliance with SOC2, IS27001, NIST, and PCI standards. Qualifications: Minimum of 5 years of experience in IT security, risk management, and compliance. Strong background in OpenID, Cloud, vendor management, support, due diligence, deployment, integration, on-premise, generative AI, SOC2, IS27001, NIST, PCI, ticketing, Jira, security policies, third party, and risk assessment. Proven experience managing and maintaining security policies and procedures. Demonstrated experience conducting due diligence and risk assessments of third-party vendors. Experience with the deployment and integration of new security systems. Knowledge of generative AI and other advanced security technologies. Experience managing security incidents and events using ticketing and Jira. Familiarity with SOC2, IS27001, NIST, and PCI standards. Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Interested in hearing more? Easy Apply now by clicking the "Apply Now" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:

Job Title: Expert Contract Manager Location: Oakland, CA Pay: $130k - $148k, 10% STIP DIRECT HIRE Hybrid schedule. Both onsite and remote. Client is providing the salary range that can reasonably be expected for this position at the time of the job posting. This salary range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, internal equity, specific skills, education, licenses or certifications, experience, market value, and geographic location. The decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in Client's discretionary incentive compensation programs. Responsibilities: Responsible for the supplier relationship management of critical system integration partners. Manages complex contracts and change order terms including, but not limited to, interpretation of contract terms and mitigation of risks, working with key stakeholders. Develops complex scorecards to assess contract performance. Independently facilitates vendor performance discussions. Negotiates major dispute settlement with internal stakeholders and vendors. Creates new and innovative approaches, tools and tactics to solve complex problems. Leads cross-functional projects or process improvement initiatives. Trains stakeholders on policy and complex contract issues. Provides quality assurance (QA) and quality control (QC) oversight for the contract performance team. Develops contract audit plan. Keeps track of program contracts and their associated obligations. Analyzes contracts for potential compliance issues. Identifies and resolves discrepancies or non-compliance issues. Evaluates the effectiveness of compliance programs and procedures. Conducts audits and inspections to verify compliance. Communicates compliance requirements to all relevant stakeholders. Prepares reports on contract compliance activities and outcomes. Minimum Qualifications: Bachelor's degree or equivalent experience. Seven (7) years of direct experience in a similar role with ability to navigate complex sourcing strategies and contract compliance for large scale digital transformations (e.g. managing system integrator services and software professional services) while managing sophisticated contracts to minimize value leakage. Desired Qualifications: Master's degree in related discipline. Certification such as Project Management Professional (PMP), Program Management Professional (PgMP), or Lean Six Sigma Yellow Belt. Experience with quality assurance (QA) and quality control (QC) regarding contract documents. Experience with process development, review, and continuous improvement. Experience in transmission pipeline construction. Utility industry experience. Expert on Contract Management and customer service. Forward thinking; can anticipate future consequences accurately. Ability to manage conflict constructively with a win-win resolution in mind. Results-oriented skills with a balanced emphasis between quality and quantity. Leadership, organizational, and interpersonal skills. Knowledge and understanding of federal, state, regulatory, and local laws, ordinances, regulations, agencies, and issues impacting gas or electric operations within the utility industry. Prioritizes workload independently based on department priorities and goals. Advanced proficiency with Microsoft Office applications (Word, Excel, PowerPoint, and Outlook) and contract information systems and applications (e.g. SRM, Ariba, SAP, scheduling software).

Join SRO Marketing , where we treat marketing like a great conversation-clear, engaging, and with excellent reception. We need a Sales Support Trainee in Burlingame to amplify our wireless campaign. The Entry Level Telecom Sales Advisor will grow our community network and ensure everyone gets a plan that connects them without the drama. As an Entry Level Telecom Sales Advisor , you bring the sunshine to tech talks. In Burlingame, the Entry Level Telecom Sales Advisor guides local customers through wireless plans that grow with their lives; whether it's a teen's first phone, a remote worker's hotspot, or a grandparent's big-button device-all while keeping costs lower than their morning coffee. Key Responsibilities of the Entry Level Telecom Sales Advisor Provide responsive support by addressing customer inquiries about affordable mobile services, prepaid data plans, and reliable wireless devices. Assist customers with enrollment processes for government supported connectivity programs, clarifying benefits and features of mobile technology solutions. Troubleshoot connectivity barriers by guiding customers through device activation, SIM setup, and account initialization to ensure seamless service. Recommend tailored communication packages by matching customer needs with the right balance of talk, text, and data options. Process account updates, service enrollments, and plan modifications with precision, maintaining CRM accuracy and compliance with program standards. Collaborate with the Sales Support Trainees to analyze customer feedback, refine outreach strategies, and strengthen community presence in assigned territories.

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The IT Business Systems Analyst supports Rural King's enterprise applications ecosystem-focusing on Oracle ERP and Merchandising platforms-to ensure seamless business operations across buying, inventory, finance, and store execution functions. This role acts as a key liaison between business stakeholders, IT, and external partners to translate operational needs into system solutions, improve business processes, and drive adoption of new functionality within Rural King's Oracle Retail suite. Essential Duties and Responsibilities Partner with Merchandising, Inventory, Finance, and Store Operations teams to understand business requirements and translate them into scalable system solutions within Oracle ERP and Merchandising modules (e.g., MFCS, SIOCS, ReSA, ReIM, CFIN). Lead discussions on business process improvements, data flow optimization, and functional design to ensure alignment between business needs and Oracle capabilities. Create and maintain clear documentation-functional designs, process flows, user guides, and training materials-for both technical and non-technical audiences. Participate in and support all phases of the Software Development Life Cycle (SDLC), including requirements gathering, solution design, testing, deployment, and post-go-live support. Conduct and coordinate User Acceptance Testing (UAT) and Quality Assurance (QA) to validate business processes and ensure successful implementation of new features or patches. Troubleshoot, analyze, and resolve application issues across Oracle Retail integrations, working closely with AMS, Oracle Support, and internal development teams. Support and enhance reporting needs by compiling and interpreting data for senior leadership, ensuring business insights are accurate and actionable. Stay current on Oracle Retail updates, release notes, and emerging technologies to recommend new functionality and process improvements. Collaborate with internal and external partners to ensure adherence to IT standards, governance, and change control procedures. Provide training and end-user support to drive adoption and self-sufficiency across business groups. Use discretion and independent judgment in daily decisions while maintaining confidentiality and professionalism. Supervisory Responsibilities No Essential Qualiities for Success Education & Experience: Bachelor's degree in information technology, Business Administration, or related field, or equivalent combination of education and experience. Minimum 5 years of experience supporting business applications within a retail or enterprise environment. 3+ years of hands-on experience with Oracle Retail or Oracle ERP Cloud applications (MFCS, SIOCS, ReSA, ReIM, CFIN, or related systems) strongly preferred. Technical & Functional Skills: Strong understanding of retail business processes-merchandising, inventory management, purchasing, pricing, and financial reconciliation. Experience in application configuration, testing, and end-to-end process validation. Proficient with Microsoft Excel (advanced formulas, pivot tables, data analysis) and Microsoft Office Suite . Familiarity with SQL, XML, and data integration tools (AIF/BDI) a plus. Soft Skills: Excellent analytical and problem-solving abilities with keen attention to detail. Strong interpersonal and communication skills for engaging cross-functional teams and external vendors. Proven ability to manage competing priorities in a fast-paced environment. Demonstrated integrity, professionalism, and confidentiality in all interactions. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $74,000 - $93,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll Do The IT Business Analyst - Accounting, Finance & AP serves as a critical liaison between Rural King's Finance organization, IT, and external partners. This role focuses on enhancing, supporting, and optimizing business processes and technology solutions that drive accounting, financial reporting, and accounts payable operations. The analyst will work extensively within Oracle Fusion Cloud (Financials, Payables, and GL modules) and integrated systems to ensure system stability, process efficiency, and business alignment. This position requires a blend of financial acumen, systems expertise, and strong communication skills to translate complex business requirements into scalable technical solutions that deliver measurable business value. Essential Duties and Responsibilities Business Process & System Analysis Partner with Accounting, Finance, and AP teams to document business processes, identify pain points, and recommend system and process improvements. Serve as the primary liaison between Finance stakeholders, IT teams, and Oracle AMS or implementation partners for Oracle Fusion-related initiatives. Analyze and translate business requirements into detailed functional specifications for Oracle Fusion modules such as General Ledger (GL), Accounts Payable (AP), Cash Management, and Fixed Assets. Participate in end-to-end testing, including system integration, regression, and user acceptance testing. Monitor and evaluate ongoing system performance, data integrity, and compliance within financial applications. Project & Enhancement Delivery Lead discovery sessions, requirements workshops, and functional design discussions with internal teams and vendors. Support configuration changes, testing, and deployments of new features, integrations, or enhancements within Oracle Fusion Cloud and connected systems (e.g., CFIN, ReIM, ReSA). Collaborate with developers and solution architects to validate designs, troubleshooting issues, and drive root cause analysis for recurring system errors. Assist with month-end and year-end financial closing processes, ensuring system processes align with accounting principles and timelines. Training, Documentation & Governance Develop and maintain system documentation, functional process flows, and user training guides. Deliver end-user training and support to ensure adoption and compliance with standardized business processes. Assist in enforcing IT governance, data standards, and security policies across Finance applications. Prepare system health reports, issue summaries, and executive updates for leadership review. Cross-Functional Collaboration Coordinate closely with AP, GL, and Finance teams to ensure transactional data accuracy and timely processing. Work with vendors, auditors, and business partners to support integrations, controls, and audit requirements. Collaborate with other IT application teams (Retail, HRIS, WMS) to ensure smooth cross-module and cross-platform data flow. Supervisory Responsibilities No Essential Qualities for Success Bachelor's degree in information systems, Accounting, Finance, or related field (or equivalent experience). 3+ years of experience supporting Finance or Accounting systems, preferably within a retail or multi-entity organization. Hands-on experience with Oracle Fusion Cloud (Financials, GL, AP, or related modules). Strong understanding of accounting principles, financial close processes, and AP workflows. Experience with business analysis, requirements documentation, and functional testing. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Strong problem-solving, analytical, and organizational skills. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll Do The Technical Business Analyst will support Rural King's omni-channel initiatives by connecting business requirements with technical execution across digital, retail, and operational platforms. This role ensures seamless integration between systems that power Rural King's unified customer experience, from e-commerce and in-store operations to order management and data platforms. Gather and document both business and technical requirements supporting omni-channel projects. Develop detailed technical documentation, data flows, and integration specifications for systems across retail and digital channels. Partner with architects, developers, and QA teams to translate business needs into scalable technical solutions. Manage Jira boards, user stories, and sprints to maintain project alignment and transparency. Support QA and UAT by writing test cases, validating system functionality, and coordinating feedback cycles. Analyze data from multiple systems to identify integration challenges and optimization opportunities. Collaborate with stakeholders to enhance processes across online, in-store, and fulfillment systems. Work closely with teams using HCL Commerce, IBM Sterling OMS, Akeneo PIM, and other enterprise platforms to ensure cohesive operations. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities No Essential Qualities for Success 3-5 years of experience as a Technical Business Analyst in omni-channel, retail, or enterprise IT environments Strong understanding of Agile methodologies and Jira project tracking. Proven experience documenting integrations and technical workflows across multiple systems. Familiarity with platforms such as HCL Commerce, IBM Sterling OMS, Akeneo PIM, and related technologies. Excellent analytical, troubleshooting, and technical communication skills. Ability to bridge technical details with business priorities to support end-to-end customer experiences. Organized, proactive, and capable of driving clarity across complex systems. Ability to effectively resolve conflicts and address challenges that may arise in relationships. Ability to identify and addressing deviations from an established process. Self-motivated, detail-oriented, and adaptable to changing priorities. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The Senior Software Quality Assurance Analyst will be responsible for planning and executing functional, system, integration, end to end testing. Overall management of the Dev/Test environments within the Rural King environment. Oversee practices and processes to ensure integrity and availability of all data and applications as part of Rural King's information systems. Partner with groups internal and external to QA to ensure testing is complete. Make sure that the processes needed for the business to function and succeed are running smoothly, acting as a technical point of contact. Design, execute, and maintain detailed test plans, scripts, and test cases for functional, SIT, end to end, and other testing cycles Maintain repository of regression tests for assigned application stacks, inclusive of defining scenarios for automation Analyze defects for trends and opportunities to improve test cycles Identify areas of opportunity for automation within the process Drive execution of automated scripts at all levels of the QA process Execute test cases, leveraging both manual testing and the automated suites, interpreting results, and providing feedback to dev team through clearly written defects Participate in deployment and post-production validation Collaborate with internal and external teams to clarify requirements and acceptance criteria Lead continuous improvement of testing processes, methodologies, and technologies Mentor junior members of the QA team, providing training and guidance Coordinate with external development and testing teams Partner with end users for execution of User Acceptance Testing Management of the Rural King application QA/Dev environments inclusive of code version and data Provide end user guidance and support for application software Create functional documents such as training instructions for end users Provide functional & technical assistance to internal customers Assist with training end users on software systems Provide technical assistance when applications are being designed, developed and tested Participate in all phases of SDLC Analyze and review enhancements for compatibility and insure they adhere to operating guidelines Prepare and present status reports to internal customers Collaborate with internal teams to create test cases, identify, document & resolve issues Provide on-call support as directed by the manager May be required to cross train and perform other duties Use general office equipment. Frequently operate keyboard to enter in information Sit/stand/walk for long periods of time. Verbally communicate effectively with others (in-person and via electronic devices). Supervisory Responsibilities None Essential Qualities for Success Bachelor's degree and at least 5 years of applications support experience or equivalent combination of education and experience 3 years' experience with ERP, WMS, MDM Experience with Oracle XStore a plus Excellent communication (Written & Verbal) and interpersonal skills Problem solving Attention to detail Proactive attitude Willingness to learn Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Physical Requirements • Ability to maintain a seated or standing position for extended durations.• Capability to lift 15 pounds periodically.• Ability to navigate and access all facilities.• Skill to effectively communicate verbally with others, both in-person and via electronic devices.• Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $70,000 - $75,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll do The IT Business Systems Analyst supports Rural King's enterprise applications ecosystem-focusing on Oracle ERP and Merchandising platforms-to ensure seamless business operations across buying, inventory, finance, and store execution functions. This role acts as a key liaison between business stakeholders, IT, and external partners to translate operational needs into system solutions, improve business processes, and drive adoption of new functionality within Rural King's Oracle Retail suite. Essential Duties and Responsibilities Partner with Merchandising, Inventory, Finance, and Store Operations teams to understand business requirements and translate them into scalable system solutions within Oracle ERP and Merchandising modules (e.g., MFCS, SIOCS, ReSA, ReIM, CFIN). Lead discussions on business process improvements, data flow optimization, and functional design to ensure alignment between business needs and Oracle capabilities. Create and maintain clear documentation-functional designs, process flows, user guides, and training materials-for both technical and non-technical audiences. Participate in and support all phases of the Software Development Life Cycle (SDLC), including requirements gathering, solution design, testing, deployment, and post-go-live support. Conduct and coordinate User Acceptance Testing (UAT) and Quality Assurance (QA) to validate business processes and ensure successful implementation of new features or patches. Troubleshoot, analyze, and resolve application issues across Oracle Retail integrations, working closely with AMS, Oracle Support, and internal development teams. Support and enhance reporting needs by compiling and interpreting data for senior leadership, ensuring business insights are accurate and actionable. Stay current on Oracle Retail updates, release notes, and emerging technologies to recommend new functionality and process improvements. Collaborate with internal and external partners to ensure adherence to IT standards, governance, and change control procedures. Provide training and end-user support to drive adoption and self-sufficiency across business groups. Use discretion and independent judgment in daily decisions while maintaining confidentiality and professionalism. Supervisory Responsibilities No Essential Qualiities for Success Education & Experience: Bachelor's degree in information technology, Business Administration, or related field, or equivalent combination of education and experience. Minimum 5 years of experience supporting business applications within a retail or enterprise environment. 3+ years of hands-on experience with Oracle Retail or Oracle ERP Cloud applications (MFCS, SIOCS, ReSA, ReIM, CFIN, or related systems) strongly preferred. Technical & Functional Skills: Strong understanding of retail business processes-merchandising, inventory management, purchasing, pricing, and financial reconciliation. Experience in application configuration, testing, and end-to-end process validation. Proficient with Microsoft Excel (advanced formulas, pivot tables, data analysis) and Microsoft Office Suite . Familiarity with SQL, XML, and data integration tools (AIF/BDI) a plus. Soft Skills: Excellent analytical and problem-solving abilities with keen attention to detail. Strong interpersonal and communication skills for engaging cross-functional teams and external vendors. Proven ability to manage competing priorities in a fast-paced environment. Demonstrated integrity, professionalism, and confidentiality in all interactions. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $74,000 - $93,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll Do The IT Business Analyst - Accounting, Finance & AP serves as a critical liaison between Rural King's Finance organization, IT, and external partners. This role focuses on enhancing, supporting, and optimizing business processes and technology solutions that drive accounting, financial reporting, and accounts payable operations. The analyst will work extensively within Oracle Fusion Cloud (Financials, Payables, and GL modules) and integrated systems to ensure system stability, process efficiency, and business alignment. This position requires a blend of financial acumen, systems expertise, and strong communication skills to translate complex business requirements into scalable technical solutions that deliver measurable business value. Essential Duties and Responsibilities Business Process & System Analysis Partner with Accounting, Finance, and AP teams to document business processes, identify pain points, and recommend system and process improvements. Serve as the primary liaison between Finance stakeholders, IT teams, and Oracle AMS or implementation partners for Oracle Fusion-related initiatives. Analyze and translate business requirements into detailed functional specifications for Oracle Fusion modules such as General Ledger (GL), Accounts Payable (AP), Cash Management, and Fixed Assets. Participate in end-to-end testing, including system integration, regression, and user acceptance testing. Monitor and evaluate ongoing system performance, data integrity, and compliance within financial applications. Project & Enhancement Delivery Lead discovery sessions, requirements workshops, and functional design discussions with internal teams and vendors. Support configuration changes, testing, and deployments of new features, integrations, or enhancements within Oracle Fusion Cloud and connected systems (e.g., CFIN, ReIM, ReSA). Collaborate with developers and solution architects to validate designs, troubleshooting issues, and drive root cause analysis for recurring system errors. Assist with month-end and year-end financial closing processes, ensuring system processes align with accounting principles and timelines. Training, Documentation & Governance Develop and maintain system documentation, functional process flows, and user training guides. Deliver end-user training and support to ensure adoption and compliance with standardized business processes. Assist in enforcing IT governance, data standards, and security policies across Finance applications. Prepare system health reports, issue summaries, and executive updates for leadership review. Cross-Functional Collaboration Coordinate closely with AP, GL, and Finance teams to ensure transactional data accuracy and timely processing. Work with vendors, auditors, and business partners to support integrations, controls, and audit requirements. Collaborate with other IT application teams (Retail, HRIS, WMS) to ensure smooth cross-module and cross-platform data flow. Supervisory Responsibilities No Essential Qualities for Success Bachelor's degree in information systems, Accounting, Finance, or related field (or equivalent experience). 3+ years of experience supporting Finance or Accounting systems, preferably within a retail or multi-entity organization. Hands-on experience with Oracle Fusion Cloud (Financials, GL, AP, or related modules). Strong understanding of accounting principles, financial close processes, and AP workflows. Experience with business analysis, requirements documentation, and functional testing. Excellent written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences. Strong problem-solving, analytical, and organizational skills. PHYSICAL REQUIREMENTS Must be able to sit or stand for prolonged periods of time. Must be able to lift up to 15 pounds at times. Must be able to access and navigate each department across facilities. Must be able to verbally communicate effectively with others (in-person and via electronic devices). Must have close visual acuity. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

About us Rural King is America's Farm and Home Store, providing essentials to the communities we serve. With a wide array of necessities ranging from food and feed to farm and home products, Rural King serves over 130 locations across 13 states and is constantly expanding . Our annual sales exceed $2.5 Billion , and our heart beats in Mattoon, IL, home to our corporate office, distribution center, and flagship store. One thing our customers appreciate is our unique shopping experience, complete with complimentary popcorn and coffee . It's just one way we show our appreciation for their support. At Rural King, we value our associates and strive to create a positive, rewarding workplace. We offer growth opportunities, competitive benefits, and a people-first environment where dedicated individuals come together to serve rural communities passionately. Join us, and you'll find not just a job but a chance to grow professionally , contribute meaningfully, and make a difference in the lives of those we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services Company paid YMCA Family Membership What You'll Do The Technical Business Analyst will support Rural King's omni-channel initiatives by connecting business requirements with technical execution across digital, retail, and operational platforms. This role ensures seamless integration between systems that power Rural King's unified customer experience, from e-commerce and in-store operations to order management and data platforms. Gather and document both business and technical requirements supporting omni-channel projects. Develop detailed technical documentation, data flows, and integration specifications for systems across retail and digital channels. Partner with architects, developers, and QA teams to translate business needs into scalable technical solutions. Manage Jira boards, user stories, and sprints to maintain project alignment and transparency. Support QA and UAT by writing test cases, validating system functionality, and coordinating feedback cycles. Analyze data from multiple systems to identify integration challenges and optimization opportunities. Collaborate with stakeholders to enhance processes across online, in-store, and fulfillment systems. Work closely with teams using HCL Commerce, IBM Sterling OMS, Akeneo PIM, and other enterprise platforms to ensure cohesive operations. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities No Essential Qualities for Success 3-5 years of experience as a Technical Business Analyst in omni-channel, retail, or enterprise IT environments Strong understanding of Agile methodologies and Jira project tracking. Proven experience documenting integrations and technical workflows across multiple systems. Familiarity with platforms such as HCL Commerce, IBM Sterling OMS, Akeneo PIM, and related technologies. Excellent analytical, troubleshooting, and technical communication skills. Ability to bridge technical details with business priorities to support end-to-end customer experiences. Organized, proactive, and capable of driving clarity across complex systems. Ability to effectively resolve conflicts and address challenges that may arise in relationships. Ability to identify and addressing deviations from an established process. Self-motivated, detail-oriented, and adaptable to changing priorities. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related activities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. The pay range for this position is $83,250 - $110,000 annualized and is bonus eligible. Exact compensation is determined by factors such as relevant geographic location, education, certifications, experience, job level, shift, and organizational needs. To learn more about our benefits, review here We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit

Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.

Business Analyst Oakland, CA - Mostly Remote - Must be Local 11 Months PAY RANGE: $50 - $65/HR. ONLY NO C2C ONLY SUBMIT CANDIDATES CURENTLY RESIDING LOCAL TO WORK LOCATION-OAKLAND GENERAL OFFICE. ASSIGNMENT IS MAINLY REMOTE. TWO VISITS TO OAKLAND GO CAN BE EXPECTED. TEAM MEETINGS ARE ALSO CONDUCTED IN SAN RAMON LOCATION WHICH MAY BE REQUESTED TO ATTEND IN PERSON ONCE OR TWICE. TOP THINGS LOOKING FOR: Communication, Excel, Power BI. TOP SKILL SETS LOOKING FOR IN A CANDIDATE: An understanding of databases, creation of reports, communication. CANDIDATES CURENTLY RESIDING LOCAL TO WORK LOCATION-OAKLAND ASSIGNMENT IS MAINLY REMOTE. TWO VISITS TO OAKLAND GO CAN BE EXPECTED. TEAM MEETINGS ARE ALSO CONDUCTED IN SAN RAMON LOCATION WHICH MAY BE REQUESTED TO ATTEND IN PERSON ONCE OR TWICE. Job Responsibilities Performs analysis on moderately complex data models selecting from various reports and data options. Determines data needs, collects data, selects from different analytical techniques to achieve desired data outcomes. Understands business needs, develops new reports and performs custom/ad-hoc reporting working independently. Presents findings to various audiences. Performs basic research internally and externally. Communicates with peers inside and outside the department exchanging ideas or gathering information. Support material management initiatives to improve tracking and reporting. Create dashboards, visualizations, and compiled data reports. Education Minimum Bachelor of Science in Business, Finance, Economics, Engineering or related discipline or equivalent work experience required. Experience Minimum: 2 years of related work experience Knowledge, Skills, and Abilities (Desired) Knowledge of different analytical methods, approaches and tactics Full understanding of fundamental analysis and what-if modeling and how different factors affect business outcomes Qualitative and quantitative analytical skills Organizational, prioritization and multi- tasking skills. Adaptable to changing business conditions and ambiguity Presentation skills Proficiency in Microsoft Office 365, especially Excel, Power BI, and Power Apps Technical Competencies Advanced in Information Analysis, Metrics and KPI Tracking General understanding in Operational Monitoring & Analysis, Advocacy and Persuasion, and Presentation Skills

(Job Title: Agile Coaching) (Location: Oakland; San Ramon - HYBRID) (Pay range: $122,000.00 - $173,800.00) (MIDPOINT: $147,900) This position is hybrid, working from your remote office and our Oakland Headquarters or San Ramon Valley Conference Center based on business need. The assigned work location will be within the client Service Territory. Position Summary We are seeking a highly skilled and accomplished IT Program Manager, Expert to lead and manage multiple programs across IT. This executive role requires a strategic leader with a proven track record in delivering complex projects within defined timelines, budgets, and scope. You are adept in managing stakeholder expectations, fostering seamless cross-functional collaboration, and driven by a passion for innovative problem-solving. Job Responsibilities Provide Agile Coaching across all levelsfrom delivery teams to senior leadershipto embed Agile principles, accelerate transformation, and cultivate a culture of continuous learning and experimentation. Facilitate Agile maturity assessments and develop tailored coaching roadmaps to improve team performance, delivery flow, and collaboration. Mentor Agile roles (Scrum Masters, Product Owners, Release Train Engineers) to enhance capabilities in backlog management, facilitation, and stakeholder engagement. Design and deliver Agile workshops, training sessions, and Communities of Practice to build foundational knowledge and sustain Agile adoption. Use Agile metrics (e.g., velocity, cycle time, flow efficiency) and feedback loops to identify bottlenecks, optimize delivery, and support data-informed decision-making. Lead and coordinate complex IT programs and projects to ensure alignment with business and technology strategies, managing interdependencies, resources, and timely delivery of high-impact initiatives. Drive strategic planning and execution by setting clear goals, timelines, and performance metrics, while managing budgets to ensure financial stewardship and value-driven prioritization. Champion Value Management by aligning initiatives with enterprise strategy, prioritizing work based on customer and business value, and continuously evaluating value realization across portfolios. Implement Lean Portfolio Management practices to guide investment decisions using strategic objectives, capacity constraints, and value delivery metrics. Identify and mitigate risks through proactive risk management strategies, ensuring program resilience and stakeholder confidence. Foster cross-functional collaboration and lead high-performing teams to deliver solutions that meet business needs and customer expectations. Promote servant leadership, psychological safety, and innovation to empower teams and drive continuous improvement. Ensure robust project governance and compliance with internal audit requirements, maintaining accurate and accessible documentation (e.g., project plans, risk logs, status reports). Communicate regularly with stakeholders to ensure transparency, manage expectations, and align delivery with strategic goals. Qualifications Minimum: Bachelors Degree or equivalent experience Job-related experience, 8 years Agile Coaching experience Project Management experience Desired: Masters Degree in job-related discipline or equivalent experience Experience in PPM Tool such as Planisware PMP from PMI SAFe Agilist SAFe Lean Portfolio Management Knowledge, Skills, and Abilities Strong understanding of project management methodologies and tools. Experience in leading large scale complex programs to successful completion. Excellent leadership, communication, and people skills. Proven ability to manage budgets and resources. Strong problem-solving and decision-making abilities. Ability to collaborate effectively and drive clarity in ambiguous situations. Enthusiastic and driven self-starter who consistently strives to achieve outstanding results. Purpose, Virtues and Stands Our Purpose explains "why" we exist: Delivering for our hometowns Serving our planet Leading with love Our Virtues capture "who" we need to be: Trustworthy Empathetic Curious Tenacious Nimble Owners Our Stands are "what" we will achieve together: Everyone and everything is always safe Catastrophic wildfires shall stop It is enjoyable to work with and for Clean and resilient energy for all Our work shall create prosperity for all customers and investors More About Our Company EEO Client is an Equal Employment Opportunity employer that actively pursues and hires a workforce that reflects the hometowns we serve. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, age, religion, physical or mental disability status, medical condition, protected veteran status, marital status, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information or any other factor that is not related to the job. Employee Privacy Notice The California Consumer Privacy Act (CCPA) goes into effect on January 1, 2020. CCPA grants new and far-reaching privacy rights to all California residents. The law also entitles job applicants, employees and non-employee workers to be notified of what personal information collects and for what purpose. The Employee Privacy Notice can be accessed through the following link: Employee Privacy Notice

Principal S2P Sourcing Analyst Oakland, CA(Hybrid) This position is hybrid, working from your remote office and your assigned location based on business needs. MUST BE ONSITE for 3 days in Oakland office (Tue Thu), remote Mon & Fri. Salary: $145k - $173k Department Overview Enterprise Business & Technology Modernization is a cross-functional organization leading Client s Propel program, a major business and technology modernization initiative designed to unlock customer value by simplifying collaborative work processes. Propel will migrate Client to the new version of SAP, S/4HANA, presenting a unique opportunity for Client to standardize business processes, clean the technology core, and enable innovation for breakthrough change across Engineering, Operations, Finance, Supply Chain, Human Resources, and Information Technology. Through a phased approach, Propel will implement process standardization, operating model changes, data improvements, SAP, and other technology applications with a focus on incrementally improving business capabilities and delivering value. Enterprise Business & Technology Modernization is comprised of multi-disciplinary coworkers with deep functional and industry expertise to design and implement end-to-end business processes and technology solutions following industry-leading practices. The team partners closely with IT and external partners to work collaboratively with many stakeholders to adopt standard processes and maximize the use of out-of-the-box proven technology solutions to meet business needs. Each role in this department offers immense career growth potential and a once-in-a-lifetime opportunity to accelerate the outcomes of our True North Strategy and deliver for our customers. Position Summary The S2P Sourcing Analyst, Principal will play a pivotal role in Client s Propel program, leading the implementation of key supply chain initiatives as part of our broader business and technology modernization efforts. This role requires a deep understanding of Source to Pay (STP) processes and solutions supporting strategic sourcing teams and objectives. The ideal candidate will possess the ability to drive cross-functional collaboration to achieve strategic objectives and will be responsible for ensuring alignment with Propel s goals of standardizing business processes, enhancing data quality, and enabling technological innovation for the future state STP design. Reporting Relationship The S2P Sourcing Analyst, Principal will report directly to the S2P Business Strategy, Senior Manager. Client is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors. This job is also eligible to participate in Client s discretionary incentive compensation programs. Job Responsibilities Lead and manage the Source to Pay (S2P) process within the Propel project, ensuring efficient and effective sourcing strategies. Supports all prject phases as respresentative of the procurement process in design workshops, socialization and confirmation, business requirements for L3/L4 processes. Develop and implement sourcing strategies and processes to drive cost savings, improve supplier performance, and enhance overall procurement effectiveness. Collaborate with cross-functional teams to align procurement strategies with business objectives and project goals. Ensure compliance with company policies, industry regulations, and best practices in procurement and sourcing. Addresses and resolves unique and intricate issues by anticipating potential problems and developing innovative solutions. Designs and implements sophisticated data systems with extensive impact across multiple departments. Conducts thorough analysis of complex data models with significant cross-departmental impact. Collaborates with senior management to support strategic planning and informed decision-making. Provide training and guidance to junior sourcing analysts and other team members on S2P processes and best practices. Utilize data analytics and reporting tools to track and report on key performance indicators (KPIs) and sourcing metrics. Lead continuous improvement initiatives to streamline sourcing processes and enhance overall efficiency. Qualifications Minimum: Bachelor's degree in Business Administration, Supply Chain Management, or related field. Minimum of 8 years of experience in procurement, sourcing, or supply chain management or related. Desired: Master s degree in Business Administration, Supply Chain Management, or a related field. Professional certification such as CPSM (Certified Professional in Supply Management). Experience with the large-scale procurement initiatives. Knowledge of Utility industry-specific regulations and compliance requirements. Experience with data analytics and reporting tools (e.g., Tableau, Power BI, SQL). Demonstrated ability to lead cross-functional teams and drive organizational change. Proficiency in procurement software and tools (e.g., SQL, SAP Ariba) Strong communication and interpersonal skills. Ability to work collaboratively in a fast-paced, dynamic environment. Proven track record of successfully leading cross-functional projects and teams. Excellent communication, leadership, and stakeholder management skills. Ability to manage multiple priorities and deliver results in a fast-paced environment. Strong analytical and problem-solving skills.