This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
08/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
08/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
08/26/2026
Full time
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Are you excited about helping people with their digital interactions? Join our team as a Digital Support Specialist, where you'll enhance sales by efficiently handling orders and customer inquiries. You'll collaborate across departments to promote our products and services, adhering to company policies to support growth through exceptional service. What our Digital Support Specialist Enjoy Most About the Role Employing sales strategies to enhance product and service offerings and sharing successful techniques with colleagues. Contributing to the enhancement of customer satisfaction and retention. Processing orders for cable, internet, voice, and mobile services efficiently with new customers and partners. Addressing order issues across various vendors to optimize the delivery of our digital products. Working Conditions Office environment with variable hours; may include weekends, holidays, and split days off. Required Qualifications Education High School Diploma or Equivalent Experience +2 years of experience in sales or customer service. Skills & Abilities Fluent in English, with strong reading, writing, and speaking skills. Excellent organizational and multitasking capabilities. Ability to work both independently and collaboratively. Effective problem resolution skills for customer complaints. Demonstrate sound judgment in job performance. Prioritize tasks efficiently. Comfortable with prolonged periods of sitting and handling numerous calls. Proficient in computer usage and various software applications Preferred Qualifications Experience with consultative sales techniques, including needs analysis and closing. Strong problem-solving skills and ability to thrive in fast-paced settings. Effective communication skills to understand caller needs and provide solutions. Familiarity with cable/telephony products and services. Knowledge of Cable, Internet, Voice, and Mobile industries. Understanding of product information, packaging, pricing, and promotions. SIB120 9 2026 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Golf Galaxy, partnered with Innovative Tech Corp, seeks a Software Engineer to build cloud-based and AI-enabled solutions supporting global retail and sports clients. In this role, you will design and implement scalable services on modern cloud platforms, integrate APIs, and collaborate with product, data, and UX teams to deliver secure, high-performance applications. You will drive best practices in coding, testing, and DevOps automation while mentoring peers. Join an inclusive, growth-focused culture where you'll work on cutting-edge projects and advance your career while creating impactful technology solutions. Responsibilities Design, develop, and maintain scalable cloud-based software solutions for enterprise clients Collaborate with cross-functional teams to define technical requirements and solution architectures Implement and optimize APIs, microservices, and data integrations Write clean, testable, and well-documented code following best practices Participate in code reviews, debugging, and performance tuning Contribute to AI-enabled features in collaboration with data science teams Automate build, test, and deployment pipelines using Dev Ops tools Ensure application security, reliability, and compliance with industry standards Mentor junior developers and share knowledge across the engineering team Stay current with emerging technologies and propose improvements to existing systems Required Skills Cloud computing (AWS, Azure, or GCP) Microservices architecture RESTful APIs and web services Relational and No SQL databases Programming in Java, C#, or Python CI/CD pipelines and Dev Ops tools Containerization (Docker, Kubernetes) Unit and integration testing frameworks Version control with Git Application performance optimization and monitoring
08/26/2026
Full time
Golf Galaxy, partnered with Innovative Tech Corp, seeks a Software Engineer to build cloud-based and AI-enabled solutions supporting global retail and sports clients. In this role, you will design and implement scalable services on modern cloud platforms, integrate APIs, and collaborate with product, data, and UX teams to deliver secure, high-performance applications. You will drive best practices in coding, testing, and DevOps automation while mentoring peers. Join an inclusive, growth-focused culture where you'll work on cutting-edge projects and advance your career while creating impactful technology solutions. Responsibilities Design, develop, and maintain scalable cloud-based software solutions for enterprise clients Collaborate with cross-functional teams to define technical requirements and solution architectures Implement and optimize APIs, microservices, and data integrations Write clean, testable, and well-documented code following best practices Participate in code reviews, debugging, and performance tuning Contribute to AI-enabled features in collaboration with data science teams Automate build, test, and deployment pipelines using Dev Ops tools Ensure application security, reliability, and compliance with industry standards Mentor junior developers and share knowledge across the engineering team Stay current with emerging technologies and propose improvements to existing systems Required Skills Cloud computing (AWS, Azure, or GCP) Microservices architecture RESTful APIs and web services Relational and No SQL databases Programming in Java, C#, or Python CI/CD pipelines and Dev Ops tools Containerization (Docker, Kubernetes) Unit and integration testing frameworks Version control with Git Application performance optimization and monitoring
Intelligent Fire Systems Solutions Inc
Las Vegas, Nevada
Job Description AI & Business Systems Manager - Drive AI & Automation for Intelligent Fire Systems & Solutions Job Overview: Company: Intelligent Fire Systems & Solutions (IFSS) Salary/Pay Rate: 120,000-145,000+ annually Location: Las Vegas, NV (This is a fully onsite position). Job/Employment Type: Full Time, Exempt Project Scope: Enterprise AI, Field Service Automation, and Process Optimization Mandatory Licences & Certifications: None Required The Opportunity: You will serve as the internal catalyst for operational transformation, bridging the gap between field service operations and cutting-edge automation technologies. By converting manual processes into streamlined workflows, you will directly drive business growth, optimize system integrations, and empower every department to work smarter. This is your chance to pioneer AI implementation in the life safety industry and make a tangible, lasting impact. How You Will Make an Impact: Serve as the primary internal subject matter expert on the BuildOps platform to optimize enterprise-wide system usage. Evaluate existing cross-departmental workflows to identify inefficiencies and execute targeted automation strategies. Engineer and launch custom AI-driven workflows using Microsoft 365, Power Automate, APIs, and enterprise LLMs. Integrate BuildOps with peripheral business systems to streamline operational communications and eliminate manual data entry. Design dynamic data dashboards that convert raw field and business metrics into actionable leadership insights. Deliver interactive training and hands-on guidance to help internal teams confidently adopt new automation tools. Quantify and report ROI metrics on newly deployed technologies, focusing on operational time savings and efficiency gains. Required Qualifications & Experience: Demonstrated track record of implementing AI platforms, process automations, or enterprise business systems. Strong professional foundation in business process mapping, workflow analysis, and cross-departmental optimization. Hands-on technical experience with system integrations, REST APIs, and automated workflow platforms. Advanced proficiency using Microsoft 365, Power Automate, or equivalent productivity ecosystems. Proven project management abilities paired with clear communication skills to translate business needs into technical designs. Preferred Qualifications & Experience: Hands-on experience with BuildOps or field service platforms like ServiceTitan, ServiceTrade, or Salesforce Field Service. Direct exposure to enterprise AI tools, including OpenAI platforms, Microsoft Copilot, or Anthropic models. Practical technical experience with SQL, Power BI, Python, JavaScript, or custom reporting suites. Prior industry knowledge within fire protection, life safety, electrical contracting, or field service construction. Compensation & Benefits: Competitive base salary tailored to your background and field experience. Comprehensive health, vision, dental, and life-safety insurance plans. Dedicated company vehicle privileges or travel reimbursement structures for site visits. Accrued paid time off (PTO) allocations alongside recognized company holidays. About Us: Intelligent Fire Systems & Solutions (IFSS) is a fire-life safety company dedicated to protecting lives, property, and peace of mind through precision engineering and service. Grounded in craftsmanship, integrity, and safety, we provide comprehensive life-safety solutions across all phases of design, installation, and long-term compliance. Intelligent Fire Systems & Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
08/26/2026
Full time
Job Description AI & Business Systems Manager - Drive AI & Automation for Intelligent Fire Systems & Solutions Job Overview: Company: Intelligent Fire Systems & Solutions (IFSS) Salary/Pay Rate: 120,000-145,000+ annually Location: Las Vegas, NV (This is a fully onsite position). Job/Employment Type: Full Time, Exempt Project Scope: Enterprise AI, Field Service Automation, and Process Optimization Mandatory Licences & Certifications: None Required The Opportunity: You will serve as the internal catalyst for operational transformation, bridging the gap between field service operations and cutting-edge automation technologies. By converting manual processes into streamlined workflows, you will directly drive business growth, optimize system integrations, and empower every department to work smarter. This is your chance to pioneer AI implementation in the life safety industry and make a tangible, lasting impact. How You Will Make an Impact: Serve as the primary internal subject matter expert on the BuildOps platform to optimize enterprise-wide system usage. Evaluate existing cross-departmental workflows to identify inefficiencies and execute targeted automation strategies. Engineer and launch custom AI-driven workflows using Microsoft 365, Power Automate, APIs, and enterprise LLMs. Integrate BuildOps with peripheral business systems to streamline operational communications and eliminate manual data entry. Design dynamic data dashboards that convert raw field and business metrics into actionable leadership insights. Deliver interactive training and hands-on guidance to help internal teams confidently adopt new automation tools. Quantify and report ROI metrics on newly deployed technologies, focusing on operational time savings and efficiency gains. Required Qualifications & Experience: Demonstrated track record of implementing AI platforms, process automations, or enterprise business systems. Strong professional foundation in business process mapping, workflow analysis, and cross-departmental optimization. Hands-on technical experience with system integrations, REST APIs, and automated workflow platforms. Advanced proficiency using Microsoft 365, Power Automate, or equivalent productivity ecosystems. Proven project management abilities paired with clear communication skills to translate business needs into technical designs. Preferred Qualifications & Experience: Hands-on experience with BuildOps or field service platforms like ServiceTitan, ServiceTrade, or Salesforce Field Service. Direct exposure to enterprise AI tools, including OpenAI platforms, Microsoft Copilot, or Anthropic models. Practical technical experience with SQL, Power BI, Python, JavaScript, or custom reporting suites. Prior industry knowledge within fire protection, life safety, electrical contracting, or field service construction. Compensation & Benefits: Competitive base salary tailored to your background and field experience. Comprehensive health, vision, dental, and life-safety insurance plans. Dedicated company vehicle privileges or travel reimbursement structures for site visits. Accrued paid time off (PTO) allocations alongside recognized company holidays. About Us: Intelligent Fire Systems & Solutions (IFSS) is a fire-life safety company dedicated to protecting lives, property, and peace of mind through precision engineering and service. Grounded in craftsmanship, integrity, and safety, we provide comprehensive life-safety solutions across all phases of design, installation, and long-term compliance. Intelligent Fire Systems & Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Intelligent Fire Systems Solutions Inc
Las Vegas, Nevada
Job Description AI & Business Systems Manager - Drive AI & Automation for Intelligent Fire Systems & Solutions Job Overview: Company: Intelligent Fire Systems & Solutions (IFSS) Salary/Pay Rate: 120,000-145,000+ annually Location: Las Vegas, NV (This is a fully onsite position). Job/Employment Type: Full Time, Exempt Project Scope: Enterprise AI, Field Service Automation, and Process Optimization Mandatory Licences & Certifications: None Required The Opportunity: You will serve as the internal catalyst for operational transformation, bridging the gap between field service operations and cutting-edge automation technologies. By converting manual processes into streamlined workflows, you will directly drive business growth, optimize system integrations, and empower every department to work smarter. This is your chance to pioneer AI implementation in the life safety industry and make a tangible, lasting impact. How You Will Make an Impact: Serve as the primary internal subject matter expert on the BuildOps platform to optimize enterprise-wide system usage. Evaluate existing cross-departmental workflows to identify inefficiencies and execute targeted automation strategies. Engineer and launch custom AI-driven workflows using Microsoft 365, Power Automate, APIs, and enterprise LLMs. Integrate BuildOps with peripheral business systems to streamline operational communications and eliminate manual data entry. Design dynamic data dashboards that convert raw field and business metrics into actionable leadership insights. Deliver interactive training and hands-on guidance to help internal teams confidently adopt new automation tools. Quantify and report ROI metrics on newly deployed technologies, focusing on operational time savings and efficiency gains. Required Qualifications & Experience: Demonstrated track record of implementing AI platforms, process automations, or enterprise business systems. Strong professional foundation in business process mapping, workflow analysis, and cross-departmental optimization. Hands-on technical experience with system integrations, REST APIs, and automated workflow platforms. Advanced proficiency using Microsoft 365, Power Automate, or equivalent productivity ecosystems. Proven project management abilities paired with clear communication skills to translate business needs into technical designs. Preferred Qualifications & Experience: Hands-on experience with BuildOps or field service platforms like ServiceTitan, ServiceTrade, or Salesforce Field Service. Direct exposure to enterprise AI tools, including OpenAI platforms, Microsoft Copilot, or Anthropic models. Practical technical experience with SQL, Power BI, Python, JavaScript, or custom reporting suites. Prior industry knowledge within fire protection, life safety, electrical contracting, or field service construction. Compensation & Benefits: Competitive base salary tailored to your background and field experience. Comprehensive health, vision, dental, and life-safety insurance plans. Dedicated company vehicle privileges or travel reimbursement structures for site visits. Accrued paid time off (PTO) allocations alongside recognized company holidays. About Us: Intelligent Fire Systems & Solutions (IFSS) is a fire-life safety company dedicated to protecting lives, property, and peace of mind through precision engineering and service. Grounded in craftsmanship, integrity, and safety, we provide comprehensive life-safety solutions across all phases of design, installation, and long-term compliance. Intelligent Fire Systems & Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
08/25/2026
Full time
Job Description AI & Business Systems Manager - Drive AI & Automation for Intelligent Fire Systems & Solutions Job Overview: Company: Intelligent Fire Systems & Solutions (IFSS) Salary/Pay Rate: 120,000-145,000+ annually Location: Las Vegas, NV (This is a fully onsite position). Job/Employment Type: Full Time, Exempt Project Scope: Enterprise AI, Field Service Automation, and Process Optimization Mandatory Licences & Certifications: None Required The Opportunity: You will serve as the internal catalyst for operational transformation, bridging the gap between field service operations and cutting-edge automation technologies. By converting manual processes into streamlined workflows, you will directly drive business growth, optimize system integrations, and empower every department to work smarter. This is your chance to pioneer AI implementation in the life safety industry and make a tangible, lasting impact. How You Will Make an Impact: Serve as the primary internal subject matter expert on the BuildOps platform to optimize enterprise-wide system usage. Evaluate existing cross-departmental workflows to identify inefficiencies and execute targeted automation strategies. Engineer and launch custom AI-driven workflows using Microsoft 365, Power Automate, APIs, and enterprise LLMs. Integrate BuildOps with peripheral business systems to streamline operational communications and eliminate manual data entry. Design dynamic data dashboards that convert raw field and business metrics into actionable leadership insights. Deliver interactive training and hands-on guidance to help internal teams confidently adopt new automation tools. Quantify and report ROI metrics on newly deployed technologies, focusing on operational time savings and efficiency gains. Required Qualifications & Experience: Demonstrated track record of implementing AI platforms, process automations, or enterprise business systems. Strong professional foundation in business process mapping, workflow analysis, and cross-departmental optimization. Hands-on technical experience with system integrations, REST APIs, and automated workflow platforms. Advanced proficiency using Microsoft 365, Power Automate, or equivalent productivity ecosystems. Proven project management abilities paired with clear communication skills to translate business needs into technical designs. Preferred Qualifications & Experience: Hands-on experience with BuildOps or field service platforms like ServiceTitan, ServiceTrade, or Salesforce Field Service. Direct exposure to enterprise AI tools, including OpenAI platforms, Microsoft Copilot, or Anthropic models. Practical technical experience with SQL, Power BI, Python, JavaScript, or custom reporting suites. Prior industry knowledge within fire protection, life safety, electrical contracting, or field service construction. Compensation & Benefits: Competitive base salary tailored to your background and field experience. Comprehensive health, vision, dental, and life-safety insurance plans. Dedicated company vehicle privileges or travel reimbursement structures for site visits. Accrued paid time off (PTO) allocations alongside recognized company holidays. About Us: Intelligent Fire Systems & Solutions (IFSS) is a fire-life safety company dedicated to protecting lives, property, and peace of mind through precision engineering and service. Grounded in craftsmanship, integrity, and safety, we provide comprehensive life-safety solutions across all phases of design, installation, and long-term compliance. Intelligent Fire Systems & Solutions is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.
Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.
08/25/2026
Full time
Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.