13 jobs found in Des Moines

Job DescriptionJob DescriptionProgram Modernization Assistant for Clean Water (SIA-107)ID:SIA-107Location:Des MoinesProgram:SEE Wage/Hr:$16.20Hours/Week:10-40 hours per weekMinimum Age:55 For over 25 years, National Experienced Workforce Solutions (NEW Solutions) has specialized in connecting experienced workers (ages 55+) with full-time and part-time job opportunities that support the critical missions of Federal Agencies across the United States. NEW Solutions connects experienced workers (ages 55+) with the Environmental Protection Agency (EPA). These experienced professionals provide administrative, scientific, and technical support to the Environmental Protection Agency through the Senior Environmental Employment (SEE) Program. Benefits: Paid Health Insurance Premium for positions budgeted at 60+ hours per pay period, Accrued Vacation and Sick Leave, Paid Federal Holidays, and optional Vision and Dental Insurance available for positions budgeted at 35+ hours per pay period. Positions listed here do not guarantee employment for any definite period. Enrollment in the Experienced Worker Programs administered by NEW Solutions is temporary. The enrollment relationship between NEW Solutions and the Enrollee is an ?at-will? relationship. This means that an Enrollee is free to terminate enrollment at any time during the enrollment period, and NEW Solutions and the Agency have the right to terminate the relationship with the Enrollee. PLEASE NOTE: An ?Enrollee? is not a federal employee, nor an employee of NEW Solutions. An ?Enrollee? is a participant in a grant program established through a Cooperative Agreement funded by the agency and administered by NEW Solutions. This opportunity applies to applicants legally eligible to work in the United States. This opportunity has the option for part-time or full-time hours. Qualifications: Minimum of 1 year(s) of experience in Office/administrative - preference may be given to prior experience in environmental programs either in private or public sectors OR AA Degree in Any - with preference to science, environmental/natural science, or business OR Previously completed training in Use of computer, web-based database experience preferred Experience required with Windows, MS Word, MS Excel, MS Access, MS PowerPoint, MS Teams, MS Outlook, Adobe, Scanner Other (Google) Duties: The role(s) would be assisting with day to day administrative operations and modernization initiatives to improve processes and systems related to State Revolving Fund (SRF) clean water programs in the State of Iowa. Duties generally consist of activities that include responding, monitoring, tracking, organizing, developing, compiling, arranging, following up on, coordinating and reporting. Clean Water Data Verification & Clean Up - The SRF program is moving to an online system. Prior to moving, historical environmental data needs to be coordinated for standardization and quality assurance and monitored for the new system. 30% Clean Water SRF Project Close Out Backlog - Systematically compile and arrange the environmental clearance technical materials backlog of the past SRF projects that have been closed out and digitally stored in the state's records repository. 30% Clean Water System Development Assistance -The SRF program is moving from a manual system of PDF attachments and excel spreadsheets to an online, automated system for customers and staff. Assistance in developing and testing an environmental program system and ongoing troubleshooting. 20% Various support functions including but not limited to data gathering, data entry to databases, GIS map creation, records filing, etc. 10% Other Assistance - Items related to responding, follow up, and reporting along with general program correspondence, response to inquiries, internal and external coordination, assist program/staff with process improvements, development of SOPs/manuals, incoming and outgoing mail, and staff/stakeholder training; compilation and retention of SRF Program Records. 10% Other: Google products and other identified business technologies Physical requirements: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. NEW Solutions is committed to promoting equal opportunity and to an environment free from discrimination and harassment in any form administering Experienced Worker Programs under cooperative agreements with federal agencies. It is NEW Solutions' policy to comply with all applicable laws that provide equal opportunity and to prohibit unlawful discrimination in enrolling participants in the federal programs.

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Expert Interviewer Type: Contract Compensation: $50-$60/hour Location: Remote Commitment: 10 hours/week Role Responsibilities Run structured 20-minute interviews with shortlisted experts. Assess technical depth, communication, and AI-evaluation fit using a provided rubric. Confirm each expert's availability, work authorization, and exclusivity. Identify and report any red flags. Tier candidates as advance, hold, or pass. Write concise summaries for the program team. Coordinate scheduling within weekday business hours. Qualifications Must-Have Prior recruiting, interviewing, or technical-vetting experience. Comfort assessing senior engineers. Strong communication and structured judgment. Weekday business-hours availability. Reliable commitment to 10 hours/week, fully Remote. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Nurse Type: Contract Compensation: $75-$110/hour Location: Remote Role Responsibilities Confirm a medication is safe to administer against the patient's full active med list and administration history. Catch a medication reconciliation gap, a missed IV compatibility issue, or an adverse-reaction pattern requiring timeline tracing. Judge completeness by evaluating if the full clinical picture is accounted for or if the question is scoped too narrowly. Distinguish between issues within nursing scope and those needing escalation to pharmacy or the prescriber. Verify that a correct nursing finding is carried through, ensuring dose is held, the right person is notified, and chart is documented. Qualifications Must-Have Frequent Lexidrug (or Lexicomp) use - weekly or more - in your current or recent role 2+ years of professional nursing experience, inpatient/acute care setting strongly preferred Reflexive use of Interactions and Trissel's at the point of administration RN license in good standing; BSN or higher preferred Strong working knowledge in at least 2-3 specialized areas above, tied to your practice setting Comfort judging whether a correct nursing finding was properly escalated and documented Preferred Prior data annotation, labeling, or AI evaluation experience is a plus Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Prior Authorisation Manager Type: Contract Compensation: $105/hour Location: Remote Role Responsibilities Manage end-to-end prior authorisation workflows for medical and clinical services across multiple payer types. Review clinical documentation to assess medical necessity against InterQual, MCG, or payer-specific criteria. Evaluate AI-generated prior authorisation recommendations and clinical justification drafts for accuracy and appropriateness. Coordinate with clinical staff, physicians, and payers to obtain timely authorisation approvals. Track authorisation status, denials, and appeal outcomes to identify workflow improvement opportunities. Annotate AI outputs and provide structured clinical feedback to support AI training datasets. Qualifications Must-Have 5+ years of experience in prior authorisation, utilisation management, or clinical review, with at least 2 years in a management role. Strong clinical background with knowledge of medical necessity criteria (InterQual, MCG, or equivalent). Deep familiarity with commercial, Medicare Advantage, and Medicaid prior authorisation requirements. Experience managing authorisation workflows across multiple specialities and service types. Proficiency with authorisation management systems and EHR platforms (Epic, Cerner, or equivalent). Exceptional written and verbal English communication skills. High attention to detail with the ability to critically evaluate clinical documentation and AI-generated outputs. Preferred Clinical licensure (RN, LPN, or equivalent) or relevant certification (CPUR, CPUM). Experience with appeals and peer-to-peer review processes. Familiarity with CMS prior authorisation rules and the No Surprises Act. Background in physician office, hospital, or health plan prior authorisation operations. Familiarity with AI tools and comfort evaluating AI-generated clinical content. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Utilisation Management / Case Management leader (RN/Physician-advisor) Type: Contract Compensation: $100-$150/hour Location: Remote Role Responsibilities Lead utilisation management and case management operations, including concurrent review, retrospective review, discharge planning, and care coordination. Evaluate AI-generated medical necessity determinations and clinical review outputs for accuracy and clinical appropriateness. Conduct and oversee clinical reviews against InterQual, MCG, or Milliman care guidelines to support admission and level-of-care determinations. Manage the physician advisor program to support complex UM cases, peer-to-peer review requests, and denial appeals. Coordinate with clinical teams, payers, and post-acute providers to facilitate appropriate care transitions and discharge planning. Annotate AI outputs and provide structured clinical feedback to support AI training datasets. Qualifications Must-Have 5+ years of experience in utilisation management, case management, or clinical review, with at least 2 years in a leadership role. Active clinical licensure (RN required; physician advisor/MD preferred) with strong medical necessity review expertise. Deep knowledge of InterQual, MCG, or Milliman clinical review criteria. Expertise in CMS Two-Midnight Rule, observation status regulations, and inpatient criteria. Experience managing physician advisor programs and peer-to-peer review processes with payers. Exceptional written and verbal English communication skills. High attention to detail with the ability to critically evaluate clinical documentation and AI-generated UM outputs. Preferred CPUR, ACM, or CCM credential. MD or DO with UM/physician advisor experience preferred for physician advisor roles. Experience with UM software platforms (Allscripts, Utilisation Management software, or equivalent). Familiarity with AI tools and comfort evaluating AI-generated clinical review content. Background in health system, ACO, or value-based care organisation UM programs. Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Utilisation Management / Case Management leader (RN/Physician-advisor) Type: Contract Compensation: $100-$150/hour Location: Remote Role Responsibilities Lead utilisation management and case management operations, including concurrent review, retrospective review, discharge planning, and care coordination. Evaluate AI-generated medical necessity determinations, clinical review outputs, and UM decision-support recommendations for accuracy and clinical appropriateness. Conduct and oversee clinical reviews against InterQual, MCG, or Milliman care guidelines to support admission, continued stay, and level-of-care determinations. Manage the physician advisor program to support complex UM cases, peer-to-peer review requests, and denial appeals. Coordinate with clinical teams, payers, and post-acute providers to facilitate appropriate care transitions and discharge planning. Annotate AI outputs and provide structured clinical feedback to support AI training datasets. Qualifications Must-Have 5+ years of experience in utilisation management, case management, or clinical review, with at least 2 years in a leadership role. Active clinical licensure (RN required; physician advisor/MD preferred) with strong medical necessity review expertise. Deep knowledge of InterQual, MCG, or Milliman clinical review criteria. Expertise in CMS Two-Midnight Rule, observation status regulations, and inpatient criteria. Experience managing physician advisor programs and peer-to-peer review processes with payers. Exceptional written and verbal English communication skills. High attention to detail with the ability to critically evaluate clinical documentation and AI-generated UM outputs. Preferred CPUR (Certified Professional in Utilisation Review), ACM (Accredited Case Manager), or CCM (Certified Case Manager) credential. MD or DO with UM/physician advisor experience preferred for physician advisor roles. Experience with UM software platforms (Allscripts, Utilisation Management software, or equivalent). Familiarity with AI tools and comfort evaluating AI-generated clinical review content. Background in health system, ACO, or value-based care organisation UM programs. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description Full-time - 37.5 hours per week 100% Remote position - Candidate must reside within a 2-hour radius of the Harrisburg region. Our direct client has an opening for an Business Analyst (807201) This contract is up to 10 months, and the client is in Harrisburg,PA WE CAN WORK CORP TO CORP OR W2. If you are interested, please submit the following YOUR CURRENT RESUME YOUR HOURLY RATE Experience with requirements gathering Required 2 Years Experience supporting software in a Production Environment and handling customer reported issues Required 2 Years Experience developing Business Requirements documentation Required 2 Years Experience conducting full system testing with overall functionality Required 2 Years Prior Commonwealth experience Highly desired Experience in working on a Scrum Team or Agile environment Highly desired

Job DescriptionJob Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Insurance Verification & Benefit Manager Type: Contract Compensation: $105/hour Location: Remote Role Responsibilities Oversee insurance verification, eligibility determination, and benefits investigation workflows across commercial, Medicare, Medicaid, and managed care payers. Verify patient insurance coverage using payer portals, clearinghouses, and EDI 270/271 real-time eligibility transactions. Identify and resolve coordination of benefits issues, coverage gaps, and eligibility discrepancies prior to service delivery. Evaluate and annotate AI-generated eligibility verification outputs for accuracy, completeness, and payer compliance. Develop and document SOPs for eligibility and benefits verification workflows. Monitor KPIs including verification accuracy rates, front-end denial rates related to eligibility, and turnaround times. Ensure compliance with payer-specific requirements, CMS guidelines, and HIPAA regulations. Identify process gaps and recommend workflow improvements to reduce eligibility-related claim denials. Provide structured feedback and annotations to support AI training datasets. Qualifications Must-Have 5+ years of experience in insurance verification, eligibility and benefits management, or front-end revenue cycle operations, with at least 2 years in a management role. Expert knowledge of EDI 270/271 transactions, payer portal navigation, and real-time eligibility tools. Strong familiarity with Medicare, Medicaid, and commercial payer eligibility requirements and benefit structures. Proficiency with Epic, Cerner, Meditech, or equivalent EHR platforms. Experience with clearinghouse platforms such as Availity, Change Healthcare, or similar. Exceptional written and verbal English communication skills. High attention to detail with the ability to identify subtle discrepancies in coverage data. Preferred CHAM, CHAA, or equivalent front-end revenue cycle certification. Experience with automated eligibility verification tools and RPA solutions. Background in denial root cause analysis related to eligibility and coverage errors. Familiarity with AI tools and comfort evaluating AI-generated healthcare content. Experience presenting eligibility performance data to senior leadership. Application Process (Takes 20-30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job DescriptionJob Description Remain a critical part of the legal industry while putting your legal skills to work. We are seeking a tech-savvy individual looking for a career within the legal system to join our team as a Digital Reporter. In this role, you will use high-quality digital audio equipment to capture the verbatim record of a deposition or other legal proceeding. This is a high-demand career that offers flexible schedules, ongoing support & mentorship, & high earning potential. ENTRY-LEVEL - No Experience Required. We provide you with all the support you need to be successful. Digital Reporters (DR)'s are not shorthand reporters or stenographers, and no stenographic tools or training is required. Responsibilities: Managing the proceedings as an independent arbiter of the record Swearing in witnesses and acting as Notary of the State Generating a clear and complete recording of the proceeding using high-fidelity audio technology Creating accurate and detailed annotations of case events and terminology to serve as a guide for subsequent transcription. Requirements: Obtain your own digital audio equipment Obtain state notary Complete quality development program Through every step, we're there to support applicants through the entrance assessment and suggest outside digital reporting courses and certification. We'll also connect you with peers and experts to compare digital reporting equipment and share tips about software use. We Offer: Career in high demand - access to the widest pool of work in the industry - you'll have opportunities for hybrid assignments across the US & Canada. Superior Engagement & Support - online community supports our reporters and encourages them to make the most of their contract and earning potential FLEXIBLE WORK SCHEDULE - One of the excellent benefits of working as a Digital Reporter is choosing assignments that match your schedule. You set your own hours GREAT HOURLY WAGE Digital reporting with Veritext Legal Solutions is an excellent new opportunity for you and we'll help make it happen. Start your bright new career in a stable field that has huge growth opportunities. Apply Today! Company Description As a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job. Company DescriptionAs a qualified digital reporter and independent contractor, you are automatically eligible to accept a variety of assignments of your choosing. Litigation continues to increase nationwide, Veritext is investing in developing the workforce necessary to support the rapidly growing demand for deposition officer - and we'll support you every step of the quick & easy process to becoming eligible to do the job.

Ameritas seeks a Lead Financial Reporting Analyst to own complex financial and regulatory reporting for its insurance and investment businesses. You'll prepare GAAP and statutory statements, design reporting models, and deliver clear analysis to senior leaders. Collaborating across Finance, Accounting, and business units, you'll ensure accuracy, enhance controls, and drive process improvements. In Ameritas' people-centered culture, you'll mentor analysts, support audits and key projects, and grow your career while advancing customers' long-term financial security. Responsibilities Lead preparation and analysis of monthly, quarterly, and annual financial statements in compliance with GAAP and regulatory standards Develop, maintain, and enhance financial reporting models, dashboards, and automated reporting tools Perform variance, trend, and root-cause analyses to explain financial performance and support leadership decisions Partner with Accounting, FP&A, and business units to consolidate results and ensure data accuracy and consistency Support regulatory, statutory, and management reporting for insurance and investment products Prepare clear presentations and narratives for senior leadership and board-level reporting packages Drive continuous improvement in reporting processes, controls, and documentation Assist with audits and examinations by providing schedules, reconciliations, and supporting analyses Mentor junior analysts and contribute to knowledge sharing within the finance team Support special projects, system implementations, and ad hoc financial analysis requests Required Skills Financial reporting GAAPStatutory/insurance accounting Regulatory reporting Financial analysis Variance and trend analysis Financial modeling Advanced Excel Reporting and BI tools Internal controls Consolidations Presentation development Data reconciliation Audit support Process improvement

Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.

HelloTech is seeking motivated and tech-savvy individuals to join our team as HelloTech Specialists. Our Specialists provide onsite and remote technical assistance, enhancing our customers' digital lifestyles by offering expert advice and hands-on support. Ideal candidates will have expertise in troubleshooting, setting up digital home systems, and providing customer-centric solutions to technology issues. Responsibilities Travel to clients' homes to install, troubleshoot, and repair devices such as computers, smart home devices, and televisions. Provide clear, friendly, and constructive guidance and advice to enhance customers' everyday tech usage. Resolve technical issues efficiently while maintaining a high level of customer satisfaction. Educate customers on the use and benefits of their technology to improve their user experience. Stay updated with the latest technology trends and solutions to better serve the customers. Work closely with the support team to document troubleshooting processes and tech solutions. Required Skills Proficiency in resolving common IT and technical issues. Ability to set up and configure home technology systems including wireless networks, home theaters, and security systems. Excellent problem-solving skills. Strong interpersonal and customer service skills. Ability to work flexibly in a fast-paced, constantly evolving environment.

Join HelloTech, a leading nationwide tech support service, and turn your tech skills into a rewarding career helping others! As a Technician, you will provide in-home customer support and installations for various technology products including TV setups, computer repairs, and smart home devices. Ideal candidates will have a passion for technology, strong problem-solving abilities, and excellent customer service skills. Engage with clients to ensure swift and effective technological assistance in their everyday lives while setting your schedule and enjoying competitive daily earnings. Responsibilities Visit customers' homes to install, troubleshoot, and repair technical products like TVs, computers, and smart home devices. Provide knowledgeable and friendly customer service to assist clients with their technology needs. Ensure effective setup and connectivity of customer devices within their home networks. Educate customers on how to use installed products and provided services for maximum benefit. Maintain accurate documentation and service records of all customer interactions and installations. Required Skills Proven technical proficiency in handling modern tech gadgets Strong problem-solving skills and the ability to diagnose and resolve technical issues Excellent verbal communication skills Ability to manage time effectively and handle a flexible work schedule Comfortable working in various home environments