Job Description Description We're seeking an experienced AV Installation Technician to join a growing team supporting technology projects. In this role, you'll be responsible for installing, configuring, testing, and troubleshooting audio visual systems, including video conferencing solutions, projectors, displays, speakers, microphones, and control systems. The ideal candidate will have hands-on experience with AV installations, infrastructure cabling, system commissioning, and reading technical diagrams, along with strong troubleshooting and customer-facing skills. This position requires experience with technologies such as Zoom Rooms, and Microsoft Teams Rooms , as well as a solid understanding of signal flow, audio, video, and control systems. Candidates with video wall installation experience, commissioning expertise, and the ability to lead projects or mentor junior technicians are highly preferred. Company-paid travel is required, including occasional weekends. This is an excellent opportunity for a technician who enjoys hands-on work, problem-solving, and delivering high-quality AV solutions from installation through end-user training. Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Aug 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We're seeking an experienced AV Installation Technician to join a growing team supporting technology projects. In this role, you'll be responsible for installing, configuring, testing, and troubleshooting audio visual systems, including video conferencing solutions, projectors, displays, speakers, microphones, and control systems. The ideal candidate will have hands-on experience with AV installations, infrastructure cabling, system commissioning, and reading technical diagrams, along with strong troubleshooting and customer-facing skills. This position requires experience with technologies such as Zoom Rooms, and Microsoft Teams Rooms , as well as a solid understanding of signal flow, audio, video, and control systems. Candidates with video wall installation experience, commissioning expertise, and the ability to lead projects or mentor junior technicians are highly preferred. Company-paid travel is required, including occasional weekends. This is an excellent opportunity for a technician who enjoys hands-on work, problem-solving, and delivering high-quality AV solutions from installation through end-user training. Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Aug 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging windows 11 onto machines from windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week CompTIA Certifications are desirable for this role Medical, Dental, and Vision Benefits Offered from Day One If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: (no space in email address) Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $14.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging windows 11 onto machines from windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week CompTIA Certifications are desirable for this role Medical, Dental, and Vision Benefits Offered from Day One If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: (no space in email address) Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $14.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Description We're seeking an experienced AV Installation Technician to join a growing team supporting technology projects. In this role, you'll be responsible for installing, configuring, testing, and troubleshooting audio visual systems, including video conferencing solutions, projectors, displays, speakers, microphones, and control systems. The ideal candidate will have hands-on experience with AV installations, infrastructure cabling, system commissioning, and reading technical diagrams, along with strong troubleshooting and customer-facing skills. This position requires experience with technologies such as Zoom Rooms, and Microsoft Teams Rooms , as well as a solid understanding of signal flow, audio, video, and control systems. Candidates with video wall installation experience, commissioning expertise, and the ability to lead projects or mentor junior technicians are highly preferred. Company-paid travel is required, including occasional weekends. This is an excellent opportunity for a technician who enjoys hands-on work, problem-solving, and delivering high-quality AV solutions from installation through end-user training. Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Aug 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Description We're seeking an experienced AV Installation Technician to join a growing team supporting technology projects. In this role, you'll be responsible for installing, configuring, testing, and troubleshooting audio visual systems, including video conferencing solutions, projectors, displays, speakers, microphones, and control systems. The ideal candidate will have hands-on experience with AV installations, infrastructure cabling, system commissioning, and reading technical diagrams, along with strong troubleshooting and customer-facing skills. This position requires experience with technologies such as Zoom Rooms, and Microsoft Teams Rooms , as well as a solid understanding of signal flow, audio, video, and control systems. Candidates with video wall installation experience, commissioning expertise, and the ability to lead projects or mentor junior technicians are highly preferred. Company-paid travel is required, including occasional weekends. This is an excellent opportunity for a technician who enjoys hands-on work, problem-solving, and delivering high-quality AV solutions from installation through end-user training. Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $25.00 - $35.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Aug 28, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging windows 11 onto machines from windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week CompTIA Certifications are desirable for this role Medical, Dental, and Vision Benefits Offered from Day One If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: (no space in email address) Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $14.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
08/22/2026
Full time
Job Description Are you interested in gaining an opportunity with an organization that could prosper your IT career from a small amount of experience to wherever your IT career goals align? This opportunity would allow someone to transfer an internship or an IT degree into a lifelong career in IT. This opportunity is also suitable for any level of an IT support individual One of TEKsystems clients is looking for multiple qualified candidates to support their IT department's Desktop Support team. This is a great opportunity for someone to get their foot in the door with a local enterprise company. This is also a great opportunity for someone to grow their skills within IT Support and have the opportunity to advance their careers within IT. They are currently looking for individuals who are looking to grow within their company. Previous Helpdesk or Desktop Support or PC Technician experience is preferred. IT certifications are desirable for this role. This will be a first shift opportunity on a Contract to Hire basis. Main Duties and Responsibilities: To diagnose and resolve software and hardware incidents, including operating systems (Windows and Mac) and across a range of software applications Swapping out laptops/desktops and deploying Windows 10/11 Re-imaging windows 11 onto machines from windows 10 To assist all our users with any logged IT related incident when called upon To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary To accurately record, update and document requests using the IT service desk system To install and configure new IT equipment To resolve incidents and upgrade different types of software and hardware To resolve incidents with printers, copiers, and scanners To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner Please apply if you're interested in hearing more abou t the opportunity and if you feel you're capable of completing any of these job duties We are looking to set up interviews as early as next week CompTIA Certifications are desirable for this role Medical, Dental, and Vision Benefits Offered from Day One If you are interested in hearing more about this opportunity, please send your updated resume and contact information to me at: (no space in email address) Job Type & Location This is a Contract to Hire position based out of Cleveland, OH. Pay and Benefits The pay range for this position is $14.00 - $18.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Cleveland,OH. Application Deadline This position is anticipated to close on Sep 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Job Description Job Description Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI3ccc49065d1a-2080
08/22/2026
Full time
Job Description Job Description Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI3ccc49065d1a-2080
Job Description Job Description Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI3ccc49065d1a-2080
08/22/2026
Full time
Job Description Job Description Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI3ccc49065d1a-2080
Company Description A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. Position Summary The Director of Information Technology is responsible for leading the strategic vision and daily operations of technology infrastructure, cybersecurity, and program innovation. This position plays a vital role in ensuring the secure, reliable, and mission-aligned use of technology across the organization. The Director manages systems, people, and processes that support staff and service delivery. The Director is a member of the senior leadership team and works under the supervision of the Chief Financial Officer to align technology strategy with the organizations mission and operational goals. Some of the duties include: Develop and execute a multi-year technology roadmap aligned with the organizations mission and strategic goals Manage technology annual operating budget, procurement, vendor relationships, contracts, and licensing renewals Oversee cybersecurity strategy, risk assessment, incident response, disaster recovery, and regulatory compliance Maintain and secure, the network infrastructure, servers, databases, audio-visual systems, and organization-wide hardware/software Ensure system integration, data integrity, and user training across platforms. Optimize workflows and user access while ensuring appropriate permissions and data privacy. Ensure documentation is kept current for all processes and architecture Serves as primary resource for hardware, software and data collection decisions regarding the maintenance of the network Collaborates with end users to identify application requirements, analyzes and designs software solutions and determines what software products to purchase Develop policies, procedures and appropriate security for IT matters, along with policies, and procedures defining access to and usage of LMM applications, systems and IT equipment Ensures IT practices are compliant with agency insurance requirements Oversees purchasing, installation and maintenance of all hardware, including computers, servers and network, software, telecommunications & security devices Keeps abreast of new technologies, applications and software options and develops use cases and action plans for how these may be integrated into the organization Expertise in network administration, cybersecurity best practices, Windows/Server environments, and cloud services Qualifications Our ideal candidate Bachelors degree in related field, Masters degree preferred or equivalent industry experience; A minimum of 7 years relevant progressive IT work experience including Microsoft network administration; and strong leadership and project management experience. Demonstrated experience supporting enterprise software systems including accounting/financial packages, donor management (CRM) platforms, cloud based collaborative solutions and SQL based databases or reporting tools. Proven background in supporting system integrations and implementations. Prior experience in a human services or similar setting preferred. LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages. Join our team! The annual salary range for this position is $90,000.00 $95,000.00.
08/22/2026
Company Description A mission-driven organization, LMM has a 56-year history of service to the community and is a recognized leader in implementing best practice for safety net services and providing innovative solutions that assist people on their journey to stability, self-sufficiency, and well-being. Serving Northeast Ohio, we help people obtain job skills and employment, locate safe and stable housing, access supportive services, and overcome barriers to secure second chances in the community. Position Summary The Director of Information Technology is responsible for leading the strategic vision and daily operations of technology infrastructure, cybersecurity, and program innovation. This position plays a vital role in ensuring the secure, reliable, and mission-aligned use of technology across the organization. The Director manages systems, people, and processes that support staff and service delivery. The Director is a member of the senior leadership team and works under the supervision of the Chief Financial Officer to align technology strategy with the organizations mission and operational goals. Some of the duties include: Develop and execute a multi-year technology roadmap aligned with the organizations mission and strategic goals Manage technology annual operating budget, procurement, vendor relationships, contracts, and licensing renewals Oversee cybersecurity strategy, risk assessment, incident response, disaster recovery, and regulatory compliance Maintain and secure, the network infrastructure, servers, databases, audio-visual systems, and organization-wide hardware/software Ensure system integration, data integrity, and user training across platforms. Optimize workflows and user access while ensuring appropriate permissions and data privacy. Ensure documentation is kept current for all processes and architecture Serves as primary resource for hardware, software and data collection decisions regarding the maintenance of the network Collaborates with end users to identify application requirements, analyzes and designs software solutions and determines what software products to purchase Develop policies, procedures and appropriate security for IT matters, along with policies, and procedures defining access to and usage of LMM applications, systems and IT equipment Ensures IT practices are compliant with agency insurance requirements Oversees purchasing, installation and maintenance of all hardware, including computers, servers and network, software, telecommunications & security devices Keeps abreast of new technologies, applications and software options and develops use cases and action plans for how these may be integrated into the organization Expertise in network administration, cybersecurity best practices, Windows/Server environments, and cloud services Qualifications Our ideal candidate Bachelors degree in related field, Masters degree preferred or equivalent industry experience; A minimum of 7 years relevant progressive IT work experience including Microsoft network administration; and strong leadership and project management experience. Demonstrated experience supporting enterprise software systems including accounting/financial packages, donor management (CRM) platforms, cloud based collaborative solutions and SQL based databases or reporting tools. Proven background in supporting system integrations and implementations. Prior experience in a human services or similar setting preferred. LMM is an Equal Opportunity Employer, that recognizes the value of having staff who reflect different life experiences and backgrounds. We offer excellent benefits, generous PTO and respectable wages. Join our team! The annual salary range for this position is $90,000.00 $95,000.00.
Destination Cleveland seeks a Director of Information Technology to lead technology strategy and operations that power our marketing, sales, and visitor experience efforts. This role oversees infrastructure, cloud services, cybersecurity, data and analytics, CRM and marketing technologies, and user support. The Director will modernize systems, manage vendors and budgets, and ensure reliable, secure platforms that enable storytelling, partnership, and growth. Working cross-functionally, this leader will align IT with organizational goals, champion innovation, and support a collaborative, mission-driven culture. Responsibilities Develop and execute IT strategy aligned with Destination Cleveland's mission and goals Oversee infrastructure, cloud services, systems, and cybersecurity to ensure reliability and protection Lead data, analytics, CRM, and marketing technology platforms to support marketing and sales Manage IT budgets, forecasting, and vendor/contract relationships Establish IT governance, standards, and best practices for security and compliance Direct and mentor IT team members, fostering collaboration and professional growth Partner with leaders across the organization to identify and deliver technology solutions Drive digital innovation to enhance visitor, partner, and staff experience Ensure effective help desk and user support services Plan and manage technology projects, implementations, and change management efforts Required Skills IT strategy development Enterprise architecture Cybersecurity management Cloud infrastructure (Azure/AWS) Data analytics and BI tools CRM and marketing technology platforms Budgeting and IT financial management Vendor and contract management IT governance and compliance Team leadership and people management
08/20/2026
Full time
Destination Cleveland seeks a Director of Information Technology to lead technology strategy and operations that power our marketing, sales, and visitor experience efforts. This role oversees infrastructure, cloud services, cybersecurity, data and analytics, CRM and marketing technologies, and user support. The Director will modernize systems, manage vendors and budgets, and ensure reliable, secure platforms that enable storytelling, partnership, and growth. Working cross-functionally, this leader will align IT with organizational goals, champion innovation, and support a collaborative, mission-driven culture. Responsibilities Develop and execute IT strategy aligned with Destination Cleveland's mission and goals Oversee infrastructure, cloud services, systems, and cybersecurity to ensure reliability and protection Lead data, analytics, CRM, and marketing technology platforms to support marketing and sales Manage IT budgets, forecasting, and vendor/contract relationships Establish IT governance, standards, and best practices for security and compliance Direct and mentor IT team members, fostering collaboration and professional growth Partner with leaders across the organization to identify and deliver technology solutions Drive digital innovation to enhance visitor, partner, and staff experience Ensure effective help desk and user support services Plan and manage technology projects, implementations, and change management efforts Required Skills IT strategy development Enterprise architecture Cybersecurity management Cloud infrastructure (Azure/AWS) Data analytics and BI tools CRM and marketing technology platforms Budgeting and IT financial management Vendor and contract management IT governance and compliance Team leadership and people management
Hirose Electric Co., Ltd. is seeking a skilled Business Development Manager to drive growth and develop new markets for our cutting-edge connector solutions. The ideal candidate will be responsible for identifying new business opportunities, negotiating and closing business deals, and maintaining extensive knowledge of current market conditions. This role is pivotal in strengthening Hirose Electric's position as a leader in the electronics industry by expanding our client base and maximizing revenue. Responsibilities Identify and develop new business opportunities in the electronics market. Formulate strategic sales plans to enhance company revenue. Negotiate and close agreements with potential clients while ensuring compliance with company policies. Collaborate with the product development team to ensure client needs are met. Prepare detailed reports on business development activities including market analysis, growth opportunities, and competitor analysis. Attend industry conferences, meetings, and training workshops to keep abreast of the latest developments. Maintain a deep knowledge of Hirose Electric's products and services. Required Skills Proven track record in sales or business development within the electronics industry. Strong negotiation and communication skills. Ability to work independently and manage multiple tasks effectively. Strong analytical skills and proficiency in using CRM software to track engagements and revenues.
08/20/2026
Full time
Hirose Electric Co., Ltd. is seeking a skilled Business Development Manager to drive growth and develop new markets for our cutting-edge connector solutions. The ideal candidate will be responsible for identifying new business opportunities, negotiating and closing business deals, and maintaining extensive knowledge of current market conditions. This role is pivotal in strengthening Hirose Electric's position as a leader in the electronics industry by expanding our client base and maximizing revenue. Responsibilities Identify and develop new business opportunities in the electronics market. Formulate strategic sales plans to enhance company revenue. Negotiate and close agreements with potential clients while ensuring compliance with company policies. Collaborate with the product development team to ensure client needs are met. Prepare detailed reports on business development activities including market analysis, growth opportunities, and competitor analysis. Attend industry conferences, meetings, and training workshops to keep abreast of the latest developments. Maintain a deep knowledge of Hirose Electric's products and services. Required Skills Proven track record in sales or business development within the electronics industry. Strong negotiation and communication skills. Ability to work independently and manage multiple tasks effectively. Strong analytical skills and proficiency in using CRM software to track engagements and revenues.
Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI108d1c5d0a7d-2080
08/20/2026
Full time
Description: Annual Salary Range $98,650 - $132,000 Annual Bonus Potential: 6% of Salary ORGANIZATION OVERVIEW As unapologetic promoters of Cleveland, Destination Cleveland's team works every day to attract visitors, inspire visitors and locals alike to explore and connect people to experiences that illustrate Cleveland's diversity, creativity, and contagious passion. We're in the business of equitably growing the region's economy through travel and tourism while also cultivating a passion for Greater Cleveland. As the only organization charged with marketing Cleveland outside of the region, we never stop talking about the city. We know the region inside and out. We roll up our sleeves and get the job done for The Land. We're a group of expectation-exceeding, fun-loving, innovative professionals. SUMMARY OF POSITION The Director of Information Technology serves as Destination Cleveland's senior technology leader, responsible for translating the organization's technology vision into disciplined execution, reliable operations, and measurable progress. Reporting to the Chief People & Business Operations Officer, this role leads the implementation of the technology roadmap while ensuring secure, resilient, cost-effective, and service-oriented technology operations. The Chief People & Business Operations Officer provides executive-level strategic vision and enterprise alignment for technology, data, AI, and business operations. The Director converts that vision into actionable plans, governance practices, implementation roadmaps, vendor and managed services provider accountability, and cross-functional execution. The Director works closely with executive leadership, departments, managed service providers, and strategic technology partners to clarify ownership, guide implementation decisions, strengthen accountability, and ensure technology enables organizational priorities. A key expectation of this role is to bring structure and clarity to how internal IT, marketing technology, business-owned platforms, managed service providers, and external partners work together. The Director leads a blended technology operating model that maintains strong internal expertise in infrastructure, cybersecurity, business systems, integrations, and technology governance while leveraging managed service providers and specialized partners for scalable or specialized technical expertise, including Microsoft 365 administration and end-user support. ESSENTIAL DUTIES & RESPONSIBILITIES Strategy and Execution Translate the technology vision and enterprise priorities set with the Chief People & Business Operations Officer and Executive leaders into roadmaps, implementation plans, sequencing, and measurable outcomes. Lead delivery of approved priorities, managing dependencies, risks, resourcing, and decision points. Advise leadership on investments, emerging technology, architecture, and modernization, weighing value, risk, capacity, and cost. Lead change and adoption, and communicate priorities, risks, and trade-offs clearly to non-technical audiences. Governance and Ownership Establish and mature governance for technology, data, AI, applications, security, and vendors, defining ownership, prioritization, decision rights, escalation, and accountability. Develop and evolve clear business and technical ownership for every platform. Business owners and super-users own requirements, priorities, basic configuration, adoption, and outcomes. IT owns system administration, integration, security, architecture, and platform stability across all applications. Chair cross-functional governance forums for technology, data, AI, and risk. Applications, Data, and AI Lead the lifecycle of core business applications: implementation, administration, integration, optimization, and simplification, including the CRM. Enable the organization's data strategy in partnership with the Director of Research & Analytics, and execute the enterprise AI strategy with attention to responsible use, privacy, security, cost, and adoption. Keep enterprise and business-owned platforms secure, integrated, reliable, documented, and not dependent on any single person's knowledge or access. Security, Risk, and Operations Provide operational leadership for infrastructure, applications, cloud services, endpoints, identity, and end-user technology. Own security guardrails and incident response across systems, administrative access, data movement, and integrations, directing internal staff and external security partners for monitoring and remediation. Strengthen IT service management: intake and escalation, documentation, onboarding and offboarding support, and recurring-issue analysis. Vendors, People, and Budget Manage the managed service provider and specialized partners: scope, service levels, statements of work, performance, escalation, and value. Lead and develop internal staff while leveraging partners, building a sustainable operating model. Own the annual technology budget across managed services, software, hardware, licensing, security, and strategic investments. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. REQUIREMENTS Exceptional written, verbal, and interpersonal communication skills, including the ability to communicate technical priorities and risks to non-technical audiences. Strong business acumen with the ability to translate organizational strategy and executive vision into technology priorities, implementation plans, and operational practices. Demonstrated ability to build trusted partnerships, influence decision-making, clarify ownership, and lead cross-functional initiatives. Excellent judgment in balancing business needs, technology investments, cybersecurity, vendor performance, organizational risk, and competing priorities. Experience leading enterprise technology modernization, digital transformation, systems implementation, governance, and operational stabilization initiatives. Broad working knowledge of enterprise applications, cloud technologies, systems integration, cybersecurity, infrastructure, identity and access management, and modern technology architecture. Experience managing enterprise technology vendors, managed service providers, consultants, contracts, statements of work, service expectations, and performance outcomes. Experience supporting technology, data, cybersecurity, application, vendor, or AI governance frameworks. Commitment to continuous improvement, documentation, customer service, practical problem-solving, and collaborative leadership in a lean, fast-paced environment. EXPERIENCE AND EDUCATION Bachelor's degree in information technology, computer science, business, operations, or a related field; equivalent experience may be considered. Minimum of seven years of progressively responsible technology, IT operations, or enterprise systems experience. Minimum of three years of leadership experience managing people, vendors, managed service providers, consultants, or cross-functional technology initiatives. Experience working in a lean or mid-sized organization where the role requires both strategic implementation and hands-on operational leadership. Experience supporting executive leadership, cross-functional business partners, and non-technical stakeholders through technology change, risk management, and implementation planning. PHYSICAL DEMANDS The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Viewing computer monitors • Sitting, standing & moving inventory • Ability to lift to 40 pounds safely WORK ENVIRONMENT Office environment?; moderate noise. Days and hours of work are Monday through Friday, 8:30 a.m. - 5:00 p.m. Some weekends and evenings will be required around major event support. Requirements: Compensation details: 00 Yearly Salary PI108d1c5d0a7d-2080
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : Complete in as short as a few weeks to a few months Online and in-person options available Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!
07/14/2026
Full time
Note : This is an educational program, not a job. Successful completion of the program does not guarantee employment but will equip you with valuable skills for the healthcare job market. Looking to start a rewarding career path in the healthcare industry? Use Dreambound to find a Medical Billing and Coding program that will prepare you for this high-demand, entry-level role. What does a Medical Billing and Coding Specialist do? A medical billing and coding specialist processes and codes healthcare claims to ensure accurate billing and insurance reimbursement, supporting the financial operations of healthcare facilities. Highlights : Complete in as short as a few weeks to a few months Online and in-person options available Payment plans and financial aid may be available for those who qualify Cost : This program is an educational opportunity that requires a financial investment. Cost varies per partner school, but payment plans and / or financial aid may be available to those who qualify. Take the first step towards your new career path today!
