Job Description Job Description Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. Job Summary Compass Group NA is seeking an experienced Release Train Engineer to support an Agile Release Train (ART) within the Enterprise Technology organization, which connects business strategy with technology planning and delivery. The organization partners with business functions and sectors to align priorities around technology investments while utilizing cross-functional solution design and product delivery to accelerate adoption and deliver measurable business outcomes. The Release Train Engineer (RTE) has a primary purpose of supporting an Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software in large environments. The RTE communicates with stakeholders, escalates impediments, helps manage risk, and drives program-level continuous improvement. The RTE is accountable for the overall coordination, execution, and delivery of value through the program while ensuring alignment with company strategy, commitments, and goals. Please note, this is a hybrid position in Charlotte. The typical days in office are Tues-Thursday but can vary dependant on business need. Job Responsibilities Program Management Facilitate the coordinated preparation and execution of release planning for the ART. This includes working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle. Facilitate the ART teams' refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready. Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery. Ensures effective communication and coordination for and during quarterly planning. Manages change to the ARTs PI plan and the impacts of those changes. Portfolio, Program, and Project Support Facilitates ART transparency with external parties, as well as with the teams on the release train. This includes backlog management and ALM tool data integrity for accurate reporting. May include the collection of metrics, KPIs, and other reporting as needed by the ART or organization. Facilitation and relentless improvement of periodic ART reviews with organizational leaders and stakeholders to provide clarity on the expected value delivery and to gain stakeholder feedback on changes to direction the release train may need to take. May include participation in and assisting in the improvement of the System Demo. Business Process Improvement Assists the ART to relentlessly improve through the facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, ART reviews, sprint reviews, or ART coordination and higher-level function. Active membership in the RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices. Work with RTE community to determine ways to help ARTs across the company improve cross-train and solution group coordination and collaboration. Assisting in the execution of product vision. Facilitate production support, and relentless improvement of operational workflows and communication, etc. Coaches the Agile release train to improve in the implementation of Agile processes, practices, and mindset. Qualifications Essential Must understand the difference between being Agile and doing Agile Can demonstrate the comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization Listen and support teams in problem-identification and decision making Communicate in an open, honest and direct manner Encourage an environment that values mutual respect, openness, and courage Persuade by influence rather than authority Understand and empathize with others Think beyond day-to-day activities Support teams' commitments and continuous growth Empower teams to be owners of their products and processes Strong technical aptitude and experience leading teams in delivering quality software Experience applying Lean Thinking and Systems Thinking in large organizations Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model Prior experience as a RTE, VSE, Scrum Master, Project or Program Manager Bachelor's degree or equivalent Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs Desirable Advanced degree in industry related subject Agile Certification (CSM, PSM, or PMI-ACP) Project Management Professional (PMP) SAFe Agilist (SA) or other SAFe certifications preferred Experience managing technical implementations preferred Experience with Azure DevOps or Jira Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Technology maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf Certain positions may require Florida Level 2 background screening. Details: Req ID: Compass Technology MARY DICKSON
09/24/2026
Full time
Job Description Job Description Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations. Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more. Job Summary Compass Group NA is seeking an experienced Release Train Engineer to support an Agile Release Train (ART) within the Enterprise Technology organization, which connects business strategy with technology planning and delivery. The organization partners with business functions and sectors to align priorities around technology investments while utilizing cross-functional solution design and product delivery to accelerate adoption and deliver measurable business outcomes. The Release Train Engineer (RTE) has a primary purpose of supporting an Agile Release Train (ART) by steering it to success and navigating the complexity of delivering software in large environments. The RTE communicates with stakeholders, escalates impediments, helps manage risk, and drives program-level continuous improvement. The RTE is accountable for the overall coordination, execution, and delivery of value through the program while ensuring alignment with company strategy, commitments, and goals. Please note, this is a hybrid position in Charlotte. The typical days in office are Tues-Thursday but can vary dependant on business need. Job Responsibilities Program Management Facilitate the coordinated preparation and execution of release planning for the ART. This includes working with the ART team who prioritizes the features to be considered in the next program increment (PI) planning cycle. Facilitate the ART teams' refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready. Assists the ART in communication and coordination with stakeholders and customers during feature definition and delivery. Ensures effective communication and coordination for and during quarterly planning. Manages change to the ARTs PI plan and the impacts of those changes. Portfolio, Program, and Project Support Facilitates ART transparency with external parties, as well as with the teams on the release train. This includes backlog management and ALM tool data integrity for accurate reporting. May include the collection of metrics, KPIs, and other reporting as needed by the ART or organization. Facilitation and relentless improvement of periodic ART reviews with organizational leaders and stakeholders to provide clarity on the expected value delivery and to gain stakeholder feedback on changes to direction the release train may need to take. May include participation in and assisting in the improvement of the System Demo. Business Process Improvement Assists the ART to relentlessly improve through the facilitation of ART Retrospectives quarterly, or more often as needed, to improve backlog management, ART reviews, sprint reviews, or ART coordination and higher-level function. Active membership in the RTE Community of Practice helping the organization to maintain alignment, learn new techniques, and improve technical and quality practices. Work with RTE community to determine ways to help ARTs across the company improve cross-train and solution group coordination and collaboration. Assisting in the execution of product vision. Facilitate production support, and relentless improvement of operational workflows and communication, etc. Coaches the Agile release train to improve in the implementation of Agile processes, practices, and mindset. Qualifications Essential Must understand the difference between being Agile and doing Agile Can demonstrate the comprehension of a Lean-Agile mindset and practices with the ability to develop others in this area Servant leader and communicator with strong interpersonal skills who can facilitate effective discussions of any size across all levels of the organization Listen and support teams in problem-identification and decision making Communicate in an open, honest and direct manner Encourage an environment that values mutual respect, openness, and courage Persuade by influence rather than authority Understand and empathize with others Think beyond day-to-day activities Support teams' commitments and continuous growth Empower teams to be owners of their products and processes Strong technical aptitude and experience leading teams in delivering quality software Experience applying Lean Thinking and Systems Thinking in large organizations Experience working in an Agile organization using Scrum, XP, Kanban, Scaled Agile Framework (SAFe), or other scaling model Prior experience as a RTE, VSE, Scrum Master, Project or Program Manager Bachelor's degree or equivalent Proficiency in Microsoft Teams, Office, PowerPoint, and Excel programs Desirable Advanced degree in industry related subject Agile Certification (CSM, PSM, or PMI-ACP) Project Management Professional (PMP) SAFe Agilist (SA) or other SAFe certifications preferred Experience managing technical implementations preferred Experience with Azure DevOps or Jira Apply to Compass Group today! Click here to Learn More about the Compass Story Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Compass Technology maintains a drug-free workplace. Applications are accepted on an ongoing basis. Associates at Corporate are offered many fantastic benefits. Medical Dental Vision Life Insurance/ AD Disability Insurance Retirement Plan Paid Time Off Holiday Time Off (varies by site/state) Associate Shopping Program Health and Wellness Programs Discount Marketplace Identity Theft Protection Pet Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs) Paid Parental Leave Personal Leave Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be p formed Remotely, click here or copy/paste the link below for paid time off benefits information. content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf Certain positions may require Florida Level 2 background screening. Details: Req ID: Compass Technology MARY DICKSON
Tableau Developer (Contract) - Hybrid Charlotte, NC Location: Charlotte, NC (Hybrid - 3-4 days onsite) Duration: 6-Month Contract W2 ONLY - No 3rd party vendors will be accepted for this role Must be local to Charlotte, NC to be considered for this role- Not interested in relocation candidates at this point. About the Role We are seeking an experienced Tableau Developer to join our team on a 6-month contract. This role is ideal for someone who is passionate about transforming complex data into meaningful, interactive dashboards that support business decision-making. The ideal candidate has strong Tableau development experience, advanced SQL skills, and the ability to work directly with business stakeholders to understand reporting needs and deliver high-quality analytics solutions. Responsibilities Design, develop, and maintain interactive Tableau dashboards and reports. Gather and translate business requirements into effective reporting solutions. Write and optimize SQL queries to extract, transform, and analyze data. Connect Tableau to multiple enterprise data sources. Ensure dashboard accuracy, performance, and usability. Troubleshoot reporting issues and implement enhancements. Collaborate with business users, analysts, and technical teams throughout the development lifecycle. Document reporting solutions and best practices. Required Qualifications 4+ years of Tableau development experience. Strong experience building dashboards, scorecards, and visual analytics. Advanced SQL skills. Experience working with relational databases such as SQL Server, Oracle, Snowflake, or similar platforms. Ability to work directly with business stakeholders and gather reporting requirements. Strong analytical, problem-solving, and communication skills. Preferred Qualifications Experience with Tableau Server or Tableau Cloud. Experience with Snowflake, Databricks, Azure, or AWS data platforms. Knowledge of Power BI is a plus. Experience in financial services, healthcare, manufacturing, or other enterprise environments. What We're Looking For Self-motivated professional who can quickly contribute in a fast-paced environment. Strong attention to detail and commitment to delivering high-quality reporting solutions. Excellent communication skills and the ability to explain technical concepts to non-technical audiences. Comfortable working in a collaborative hybrid environment. Work Arrangement: Hybrid (3-4 days onsite in Charlotte, NC) If you're a Tableau developer looking for your next contract opportunity and enjoy building impactful business intelligence solutions, we'd love to hear from you. - Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
09/24/2026
Full time
Tableau Developer (Contract) - Hybrid Charlotte, NC Location: Charlotte, NC (Hybrid - 3-4 days onsite) Duration: 6-Month Contract W2 ONLY - No 3rd party vendors will be accepted for this role Must be local to Charlotte, NC to be considered for this role- Not interested in relocation candidates at this point. About the Role We are seeking an experienced Tableau Developer to join our team on a 6-month contract. This role is ideal for someone who is passionate about transforming complex data into meaningful, interactive dashboards that support business decision-making. The ideal candidate has strong Tableau development experience, advanced SQL skills, and the ability to work directly with business stakeholders to understand reporting needs and deliver high-quality analytics solutions. Responsibilities Design, develop, and maintain interactive Tableau dashboards and reports. Gather and translate business requirements into effective reporting solutions. Write and optimize SQL queries to extract, transform, and analyze data. Connect Tableau to multiple enterprise data sources. Ensure dashboard accuracy, performance, and usability. Troubleshoot reporting issues and implement enhancements. Collaborate with business users, analysts, and technical teams throughout the development lifecycle. Document reporting solutions and best practices. Required Qualifications 4+ years of Tableau development experience. Strong experience building dashboards, scorecards, and visual analytics. Advanced SQL skills. Experience working with relational databases such as SQL Server, Oracle, Snowflake, or similar platforms. Ability to work directly with business stakeholders and gather reporting requirements. Strong analytical, problem-solving, and communication skills. Preferred Qualifications Experience with Tableau Server or Tableau Cloud. Experience with Snowflake, Databricks, Azure, or AWS data platforms. Knowledge of Power BI is a plus. Experience in financial services, healthcare, manufacturing, or other enterprise environments. What We're Looking For Self-motivated professional who can quickly contribute in a fast-paced environment. Strong attention to detail and commitment to delivering high-quality reporting solutions. Excellent communication skills and the ability to explain technical concepts to non-technical audiences. Comfortable working in a collaborative hybrid environment. Work Arrangement: Hybrid (3-4 days onsite in Charlotte, NC) If you're a Tableau developer looking for your next contract opportunity and enjoy building impactful business intelligence solutions, we'd love to hear from you. - Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products. EEO Notice Vaco by Highspring is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law. Vaco by Highspring and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals. As part of this commitment, Vaco by Highspring and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact . Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal. Representation Notice By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present your as a candidate for the foregoing employment opportunity. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal. For residents of Ontario, Canada: Based on Highspring's discussions with its Client, Highspring's understanding is that this position for employment is a current vacancy (either through Highspring as a contractor or with the client directly). Privacy Notice Vaco by Highspring and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") respects your privacy and are committed to providing transparent notice of our policies. California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here. Virginia residents may access our state specific policies here. Residents of all other states may access our policies here. Canadian residents may access our policies in English here and in French here. Residents of countries governed by GDPR may access our policies here. Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring. Pay Transparency Notice Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual's skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses.
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
09/24/2026
Full time
Job Description Job Description Internal Title: Consultant, Support Location: Charlotte, NC Type: Full-Time, Salaried - Exempt Working Hours: 9:00am-5:30pm (for a 6 month training period, after which, employee will be added to a rotating schedule with one late shift per week (12:30pm-9:00pm) Salary: $75,000 and up, DOE About the Company Founded in 2011, 33Floors is the world's largest software consultancy dedicated exclusively to the Yardi platform. Trusted by leading real estate firms worldwide, our team operates across more than 30 countries, helping clients solve complex challenges and unlock the full value of their Yardi systems. At 33Floors, you'll join a global team of over 65 specialists delivering expertise in Yardi implementation, support, development, and data services. You'll take ownership of complex projects, lead clients through transformative solutions, mentor the next generation of Yardi experts, and deliver measurable impact for the most recognized names in real estate. Join 33Floors and become part of an international business that values collaboration, innovation, and professional development in a supportive and dynamic environment. To learn more about 33Floors, please visit . About the Role We are looking for a Yardi Support Specialist / Systems Administrator to support commercial real estate clients using Yardi Voyager and related Yardi products. This is not a leasing, property manager, or front-desk user support role. The right person has hands-on experience troubleshooting Yardi issues, supporting users, testing changes, helping with configuration, documenting fixes, and working across operations, accounting, property management, and technical teams. This is a great opportunity for someone who understands how real estate teams use Yardi and wants to grow deeper into system administration, advanced support, and client-facing consulting. You may be a Yardi administrator, business systems analyst, implementation specialist, support analyst, property accounting systems specialist, or an experienced property management professional who has become the "go-to" systems person on your team. You will help clients resolve complex Yardi questions, improve business processes, support system configuration, assist with testing and upgrades, and escalate or coordinate more technical issues when needed. You do not need to be a developer, but you should be comfortable working with technical teams, asking good questions, researching unfamiliar issues, and translating business needs into clear system requirements. Responsibilities Serve as a subject matter expert and client-facing support resource for Yardi Voyager, Yardi Elevate, CommercialCafe, and related integrated applications such as Procore, Argus, and VTS Troubleshoot and resolve complex functional and technical issues across Yardi modules, workflows, security, reporting, integrations, and client environments Manage advanced support requests through the ticketing system, including root-cause analysis, documentation of findings, timely resolution, and clear client communication Perform Yardi system administration and configuration tasks, including user setup, security roles, permissions, workflows, module configuration, and governance alignment Work with client stakeholders across accounting, property management, asset management, operations, and IT to understand business needs and translate them into clear requirements for configuration, reporting, integrations, or development work Support Yardi upgrades, plugin updates, testing cycles, data validation, regression testing, and related change-management activities Guide clients on Yardi best practices, system optimization, process improvements, and ways to reduce recurring support issues Coordinate with internal teams, Yardi support, vendors, and third-party partners to escalate complex issues, communicate risks, and drive resolution Maintain documentation, including standard fixes, support procedures, client-specific processes, and knowledge base articles Provide status updates, risks, and recommendations to project management, senior management, and clients as needed Qualifications Qualified candidates will have experience in one or more of these backgrounds: Yardi Voyager system administration Yardi support, help desk, tier 2/tier 3 support, or application support Commercial real estate systems or property accounting systems Yardi implementation, onboarding, testing, or upgrade support Business analyst or systems analyst work in a real estate environment Property management or accounting operations experience combined with hands-on Yardi troubleshooting or systems ownership Required Qualifications Hands-on experience with Yardi Voyager in a business, support, administrative, implementation, or systems role Ability to troubleshoot Yardi issues beyond basic front-end user questions. Understanding of real estate operations, commercial property management, accounting workflows, or related business processes Experience supporting end users, documenting issues, and communicating solutions clearly Ability to manage multiple support requests and priorities in a client-facing environment Strong analytical and problem-solving skills with the ability to diagnose issues, evaluate options, and make sound recommendations in a fast-paced environment Must demonstrate a genuine enthusiasm for learning and professional growth. A strong desire and commitment to continuous learning are essential to this role Flexibility to work outside standard business hours, including occasional evening shifts (e.g., 9 PM EST), as needed Preferred Experience Experience in property onboarding or implementations Experience with Voyager 8 is preferred but not required Demonstrated ability to lead, mentor, and support junior staff, fostering a highly effective and productive team environment Experience with 3rd party integrations (ex. Argus, VTS, etc.) In addition to the technical skills and experience listed above, the ideal candidate for this position would be a self-motivated individual who demonstrates attention to detail, a passion for problem-solving and customer service, and is comfortable working in ambiguous situations and independently researching and resolving unfamiliar system issues. Must enjoy working in a high-volume, client-facing support environment. Why Join 33Floors Work with a team focused entirely on Yardi Build deeper expertise across Yardi products, modules, clients, and real estate business models Join a global team supporting clients across multiple markets Grow from support into advanced consulting, implementation, systems administration, data, reporting, or project work Work in an environment that values documentation, problem-solving, continuous learning, and client service Compensation We offer a competitive compensation package, based on experience. Benefits include PTO, paid holidays, sick time, medical/dental/vision coverage, life and disability insurance options, and 401(k) with a 3% Safe Harbor employer contribution.
Paragone Solutions, Inc.
Charlotte, North Carolina
Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.
09/23/2026
Full time
Job DescriptionJob DescriptionAbout SecureITSM SecureITSM is a Certified CMMC Managed Service Provider (MSP) supporting Department of Defense (DoD) contractors that must obtain and maintain Cybersecurity Maturity Model Certification (CMMC). SecureITSM is a CMMC Certified Organization (CMMC UID ) and has developed a proprietary CMMC documentation and compliance platform designed to streamline assessment preparation, evidence management, and ongoing compliance operations. We are seeking a highly organized and technically skilled CMMC Assessment Lead to oversee the planning, preparation, coordination, and support of customer CMMC assessments conducted by authorized C3PAOs. This role is critical to ensuring our customers successfully achieve and maintain compliance with NIST SP 800-171 Rev. 2 and future Rev. 3 requirements. The ideal candidate combines deep cybersecurity and compliance expertise with exceptional project management, customer communication, and assessment defense capabilities. Location and Travel: This is a remote position with occasional travel required to support customer assessments. Position Summary The CMMC Assessment Manager will oversee customer assessment readiness activities from initial scheduling through final assessment support and remediation coordination. The role requires direct interaction with customers, assessors, internal engineering teams, and executive leadership. This individual will manage multiple concurrent customer engagements while ensuring assessment artifacts, implementation statements, policies, procedures, and evidentiary documentation are accurate, complete, and defensible. Key Responsibilities Plan and Coordinate Assessments (Primary) Maintain the master CMMC customer assessment schedule Coordinate assessment timelines with customers, C3PAOs, and internal SecureITSM teams Conduct readiness reviews and pre-assessment planning meetings Track customer assessment milestones, dependencies, and remediation activities Manage customer communications related to assessment preparation and scheduling Coordinate Rules of Engagement (ROE), assessment logistics, and secure evidence transfer processes Monitor assessment status and provide executive-level reporting on customer readiness Assist customers in understanding assessment scope, boundary definitions, and enclave considerations Prepare Assessment Packages (Primary) Update implementation statements as needed Gather and organize evidentiary artifacts Coordinate customer evidence collection activities Review SSPs, policies, procedures, and supporting documentation for assessment readiness Validate evidence traceability to NIST SP 800-171 requirements and assessment objectives Prepare assessor-ready evidence packages and artifact repositories Conduct internal quality assurance reviews of documentation and evidence Identify documentation gaps and coordinate remediation activities Support development and maintenance of Plans of Action & Milestones (POA&Ms) Ensure documentation aligns with evolving CMMC and NIST guidance Support Customer Assessments (Primary) Attend and actively support customer assessments Actively defend implementations and evidence presented to assessors Coordinate assessment interviews and technical demonstrations Support mock assessments and readiness exercises for customers Assist customers in responding to assessor requests and follow-up questions Document assessment observations, findings, and remediation actions Coordinate post-assessment remediation activities and evidence resubmissions when required Serve as a trusted advisor throughout the certification lifecycle Maintain SecureITSM's Authorization and Compliance (Secondary) Conduct SecureITSM's annual self-assessment activities Maintain internal compliance documentation and evidentiary artifacts Coordinate annual evidence collection activities (e.g., training certificates, access reviews, vulnerability scans) Assist with internal policy and procedure updates Support ongoing continuous monitoring and compliance validation activities Track changes to CMMC, NIST SP 800-171, and related DoD guidance affecting internal compliance posture Implementation Statement Management (Secondary) Maintain and update SecureITSM master implementation statement libraries aligned to NIST SP 800-171 and evolving CMMC guidance Develop and maintain industry-specific implementation statement sets (e.g., manufacturing, engineering, professional services, telework-only environments) Standardize implementation language and evidence expectations across customer environments Coordinate updates to implementation statements based on assessment findings, regulatory changes, and best practices Validate implementation statements for technical accuracy, completeness, and assessor defensibility Support continuous improvement of SecureITSM's proprietary documentation platform and implementation content library Maintain and Improve Standard Operating Procedures (Secondary) Develop and maintain assessment preparation Standard Operating Procedures (SOPs) Continuously improve evidence collection and assessment support workflows Create standardized templates, checklists, and assessment playbooks Document lessons learned and incorporate process improvements Maintain internal knowledge base articles and operational documentation Assist in refining SecureITSM's proprietary CMMC documentation platform workflows and processes Required Qualifications U.S. Citizenship required Detailed understanding of Microsoft Azure, Microsoft Defender, Microsoft Sentinel, Microsoft 365 GCC/GCC High, and related Microsoft security technologies 6+ years of cybersecurity experience with strong focus on NIST SP 800-53 and/or NIST SP 800-171 Experience supporting compliance assessments, audits, or certification activities Strong understanding of CMMC assessment methodology and evidence requirements Excellent technical writing and communication skills Strong project management and organizational abilities Exceptional attention to detail Ability to manage multiple customer engagements simultaneously Experience working directly with external assessors, auditors, or regulatory bodies Familiarity with secure project management and compliance collaboration platforms Preferred Qualifications PMP certification preferred CMMC Certified Professional (CCP) or Certified Assessor (CCA) preferred CISSP, CISM, or equivalent cybersecurity certification preferred Experience supporting DoD contractors or working within the Defense Industrial Base (DIB) Familiarity with FedRAMP and DFARS Experience with SIEM, vulnerability management, and endpoint protection technologies Key Attributes Strong leadership and customer engagement skills Ability to remain composed and professional during high-pressure assessment activities Analytical thinker with strong problem-solving capabilities Self-motivated with ability to work independently Collaborative team player with strong interpersonal skills High level of integrity and professionalism All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, status as a protected veteran or any other basis prohibited by law. Powered by JazzHR 0mriC7k8Mc Company Description Paragone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment. Company DescriptionParagone Solutions, Inc. is a boutique provider of services to the Department of Defense. We are process-oriented (i.e. ISO 9001 certified) services company that provides cybersecurity, IT training, and industrial health/occupational safety support services. Founded in 2008, we are a certified woman-owned small business and a SBA certified 8(a) firm. Paragone offers competitive salaries and a relaxed, life-friendly work environment.
WNS Denali, Powered by the Smart Cube
Charlotte, North Carolina
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
09/23/2026
Full time
Job DescriptionJob DescriptionCompany Description WNS Procurement, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across multiple industries. WNS Procurement, a strategic business unit within WNS, Part of Capgemini is a market leader in procurement transformation & advisory, managed services, intelligence and analytics, and digital tools. Our mission is to enable procurement to become the top value creator in the business by implementing transformational operating models that are category-driven, insight-led, and digitally enabled. Why Join WNS Procurement? Client-Centric Approach: Help clients achieve their business goals by implementing customized, next-generation procurement solutions. Collaborative Culture: Join a diverse and inclusive workplace where teamwork and collaboration are at the heart of everything we do. Innovative Environment: Be part of a team that leverages cutting-edge technology and data-driven insights to revolutionize procurement processes. Global Impact: Work with leading global companies and make a significant impact on their procurement strategies. Career Growth: We offer extensive professional development opportunities, ensuring that you grow alongside the company. Job Description ob Title: Source to Contract Associate Location: Remote Employment Type: Fill Time Industry: Procurement Services - SaaS/Tech Experience Level: Entry-Level About the Role We are seeking a Source to Contract Associate to join our team and contribute to a client sourcing service delivery team, managing the development and execution of sourcing projects of various complexity levels. The Sourcing Associate is responsible for executing simple to complex sourcing projects, from start to finish, including but not limited to - validating sourcing requests per client guidelines, analyzing requirements for the bid packages, communicating with client requesters to close any data gaps, preparing and publishing the package to the identified suppliers for bidding purposes, following up with suppliers to ensure adequate participation, analyzing and summarizing proposals, coordinating evaluation of suppliers and facilitating decision makings. The ideal candidate will possess Source to Contract experience and skills: negotiation of software contracts, process project management, effective communication skills. This person should also be self driven, independent, resourceful and adaptive. Key Responsibilities Sourcing/Contract Execution: Provides sourcing services (RFx, reverse auctions, negotiations) to our clients based on predefined service levels, managing 5-12 simple to complex projects simultaneously with limited supervision/guidance or independently Once a project request is received, assess completeness of requirements, perform due diligence and validation, follow up with the requestor to obtain further project details, answer any process related questions, and provide updates on project status Lead and execute the WNS sourcing process from start to finish, e.g., spend data collection and analysis, supply market analysis and supplier discovery if needed, RFx development, publishing and management, reverse auctions, negotiations, bid response analysis and synthesis Complete negotiations in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Manage suppliers during the sourcing process, including conducting supplier orientation and training on the sourcing process, following up with suppliers on milestone activities Perform in depth analysis of proposals submitted, facilitate supplier evaluations, draw conclusions, prepare comprehensive summaries, and present to the client in a concise manner Process Improvement Develop and/or customize various templates such as RFx, pricing, and proposal evaluation Identify areas of process inefficiencies and suggest improvements to management to improve efficiency and effectiveness of Denali processes Client and Project Management Develop and maintain comprehensive project documentation Collaborate with Client Category Managers and/or WNS SMEs on project strategy and determine sourcing approach and methodology to be applied based on the strategy Qualifications Required Qualifications Preferred Qualifications Bachelor's Degree Minimum 2-3 years of work experience in procurement, sourcing, operations, or supply chain Procurement Functional/Technical Skills: Strong Sourcing skills, including sourcing methodology and process, eSourcing technology, RFX development and management Familiarity with various best practice sourcing approaches and techniques Strong analytical skills and ability to work with data in Excel using pivot tables and various other key Excel functions to analyze, organize and present data Ability to synthesize data, draw conclusion, and make recommendations based on understanding of client objectives and requirements Proficiency of one or more eSourcing tools (e.g., Ariba, Procuri, Iasta, Zycus, ERP eSourcing module) CLAUDE IS PREFERRED Basic to intermediate negotiation skills in software environment and credit based system enterprise licensing. Tech, SaaS, Professional Services, and Corporate Services deals. Understanding of retail store specific categories and their pricing/cost structures, terminology, key vendors, key requirements, typical sourcing levers, etc. Business Fundamentals: Excellent written and verbal communication skills Demonstrated teamwork Excellent project management skills including project planning, time management, multitasking, critical path definition Client Services Capabilities: Strong customer service orientation including demonstrated issue resolution and relationship management skills Ability to learn and master client specific processes, terminology, political environment, systems and unique requirements by various business groups Solid decision making ability using available facts in sensitive client situations Additional information Compensation Disclosure The base salary range for this position is $75K - $90K annually. This range reflects the base pay that we reasonably expect to offer for the role across our hiring locations. Final compensation will be determined based on a combination of factors, including but not limited to: Geographic location (state and city of residence) Overall professional experience Directly relevant experience Education and certifications Industry knowledge and expertise Skills and competencies In addition to base pay, this role may be eligible for performance-based bonuses, or incentive pay, or commissions, which are not included in the listed base salary range. WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois. Where required by law, we will provide additional details about compensation and benefits to qualified applicants. Benefits Overview Our benefits package includes (but is not limited to): - Medical, dental, and vision insurance - Paid time off (PTO), holidays, and sick leave - 401(k) with company match or other retirement plan - Life and AD&D Insurance - Employee Assistance Program Equal Opportunity Employer Statement WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law. We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
Messer Construction is seeking an MEP Engineer to support complex commercial construction projects across healthcare, higher education, industrial, aviation, and other markets. In this role, you will design, review, and coordinate mechanical, electrical, and plumbing systems from preconstruction through closeout. Responsibilities include developing drawings and specifications, performing load calculations, supporting BIM coordination and clash detection, and ensuring safety, quality, and code compliance. You will collaborate closely with project managers, field teams, trade partners, and clients while leveraging advanced construction technologies. Messer offers employee-ownership, strong training, mentorship, and clear paths for career growth in a culture built on safety, integrity, and partnership. Responsibilities Design, review, and coordinate mechanical, electrical, and plumbing systems for complex commercial construction projects. Prepare and review drawings, specifications, and calculations to ensure safety, quality, and code compliance. Support BIM coordination, clash detection, and constructability reviews with project and trade teams. Collaborate with project managers, field staff, and subcontractors to resolve technical issues and sequencing. Assist with MEP cost estimates, value engineering options, and schedule input during preconstruction. Support commissioning, testing, and turnover documentation for MEP systems. Ensure compliance with Messer safety standards and industry regulations on all assigned projects. Required Skills Mechanical, electrical, and plumbing system design Construction documents and specifications Revit Auto CADMEP load calculations Building codes and standards (IBC, NEC, IMC, IPC) Construction coordination and clash detection Cost estimating for MEP systems Commissioning support and testing Project management and scheduling
09/23/2026
Full time
Messer Construction is seeking an MEP Engineer to support complex commercial construction projects across healthcare, higher education, industrial, aviation, and other markets. In this role, you will design, review, and coordinate mechanical, electrical, and plumbing systems from preconstruction through closeout. Responsibilities include developing drawings and specifications, performing load calculations, supporting BIM coordination and clash detection, and ensuring safety, quality, and code compliance. You will collaborate closely with project managers, field teams, trade partners, and clients while leveraging advanced construction technologies. Messer offers employee-ownership, strong training, mentorship, and clear paths for career growth in a culture built on safety, integrity, and partnership. Responsibilities Design, review, and coordinate mechanical, electrical, and plumbing systems for complex commercial construction projects. Prepare and review drawings, specifications, and calculations to ensure safety, quality, and code compliance. Support BIM coordination, clash detection, and constructability reviews with project and trade teams. Collaborate with project managers, field staff, and subcontractors to resolve technical issues and sequencing. Assist with MEP cost estimates, value engineering options, and schedule input during preconstruction. Support commissioning, testing, and turnover documentation for MEP systems. Ensure compliance with Messer safety standards and industry regulations on all assigned projects. Required Skills Mechanical, electrical, and plumbing system design Construction documents and specifications Revit Auto CADMEP load calculations Building codes and standards (IBC, NEC, IMC, IPC) Construction coordination and clash detection Cost estimating for MEP systems Commissioning support and testing Project management and scheduling
Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the Business Application Consulting team you leverage Dynamics 365 Applications to deliver solutions tailored to client needs. As a Senior Associate you analyze complex problems, mentor others, and uphold professional standards while building meaningful client connections. You engage in client-facing roles, manage project tasks, and contribute to the lifecycle stages of Dynamics 365 solutions, enhancing your technical strengths and personal growth. Responsibilities - Utilize Dynamics 365 Applications to craft impactful solutions - Interpret client needs and provide guidance on D365 business cases - Oversee project tasks to achieve timely and budget-friendly completion - Foster meaningful connections with clients while navigating uncertainties - Mentor team members to uphold elevated standards - Analyze intricate issues and develop strategic solutions - Maintain a profound understanding of client requirements - Achieve delivery of quality solutions What You Must Have - Bachelor's Degree - 4 to 7 years of experience - Microsoft Dynamics 365 certification - Demonstrating thorough knowledge and/or a proven record of success leveraging Dynamics 365 Applications (F&O, CE, Project Operations, or others), as well as other Microsoft solution offerings - Possessing experience with configuration and customization of Microsoft Dynamics 365 products What Sets You Apart - One or more certifications within Dynamics 365 applications preferred - Leading efforts to understand and implement D365 solutions - Interacting with clients to understand key requirements - Advising on complex D365 business cases - Conducting business process analysis and creating process flows - Developing project plans and managing tasks on time - Demonstrating abilities as a Microsoft Dynamics 365 Functional Consultant - Leveraging project management skills to lead engagements - Providing guidance and feedback to less-experienced staff Travel Requirements Up to 60% Job Posting End Date The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: more about how we work: only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:
09/23/2026
Full time
Industry/Sector Not Applicable Specialism Microsoft Management Level Senior Associate Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients transform their technology landscape across Front, Back and Mid-Office functions leveraging Microsoft Dynamics. We focus on contributing to PwC's value proposition of "strategy led and technology enabled", by aligning our Consulting Solutions' industry focus with the Microsoft technologies such as Dynamics 365, Azure, Power Platform and Power BI. To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self awareness, personal strengths and address development areas. Delegate to others to provide stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. The Opportunity As part of the Business Application Consulting team you leverage Dynamics 365 Applications to deliver solutions tailored to client needs. As a Senior Associate you analyze complex problems, mentor others, and uphold professional standards while building meaningful client connections. You engage in client-facing roles, manage project tasks, and contribute to the lifecycle stages of Dynamics 365 solutions, enhancing your technical strengths and personal growth. Responsibilities - Utilize Dynamics 365 Applications to craft impactful solutions - Interpret client needs and provide guidance on D365 business cases - Oversee project tasks to achieve timely and budget-friendly completion - Foster meaningful connections with clients while navigating uncertainties - Mentor team members to uphold elevated standards - Analyze intricate issues and develop strategic solutions - Maintain a profound understanding of client requirements - Achieve delivery of quality solutions What You Must Have - Bachelor's Degree - 4 to 7 years of experience - Microsoft Dynamics 365 certification - Demonstrating thorough knowledge and/or a proven record of success leveraging Dynamics 365 Applications (F&O, CE, Project Operations, or others), as well as other Microsoft solution offerings - Possessing experience with configuration and customization of Microsoft Dynamics 365 products What Sets You Apart - One or more certifications within Dynamics 365 applications preferred - Leading efforts to understand and implement D365 solutions - Interacting with clients to understand key requirements - Advising on complex D365 business cases - Conducting business process analysis and creating process flows - Developing project plans and managing tasks on time - Demonstrating abilities as a Microsoft Dynamics 365 Functional Consultant - Leveraging project management skills to lead engagements - Providing guidance and feedback to less-experienced staff Travel Requirements Up to 60% Job Posting End Date The salary range for this position is: $77,000 - $202,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: more about how we work: only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines:
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Identity and Access Management (IAM) Operations Engineer to work in our Newport beach, CA office (preferred) or Omaha, NE office. Relocation assistance may be provided. You will be responsible for the delivery of the Entra ID and Active Directory services required to support the enterprise infrastructure and business line applications. In this role you will implement and support the associated strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other technologists and support staff to ensure the requirements are clearly defined and service level agreements are met. Finally, you will work to improve and track the maturity of the IAM services showing increased adoption, speed to market, and resiliency. How you'll help move us forward: Serve as an Active Directory and Entra ID Operations Engineer for the IAM department Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra ID services to be leveraged for operational monitoring Provide monitoring and support of the integrated business applications and end-users ensuring the required uptime and resiliency Create solutions that drive full automation, self-service, and resiliency Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues Contribute to the development and maintenance of information security strategy and architecture The experience you bring: 10+ years Information Security experience, with strong focus in directory services platforms (e.g. MS Active Directory, MS Entra ID, MS Office365) Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices Design, deploy, and manage Active Directory (AD) environments including forests, domains, OUs, Group Policy Objects (GPOs), and trusts Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS Manage AD replication, sites and services, DNS, and DHCP integration Detailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and PowerBI Experience with Agile methodologies and corresponding Agile based tools Proven ability to influence and gain trust at senior management levels in multi-cultural environments Ability to manage complex activities simultaneously to short timescales Ability to demonstrate continuous improvement Clear understanding of CoBIT and ITIL Frameworks What makes you stand out: BA/BS in Information Systems, Computer Science or related field CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
09/23/2026
Full time
Job Description: Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future - including your own. We're actively seeking a talented Identity and Access Management (IAM) Operations Engineer to work in our Newport beach, CA office (preferred) or Omaha, NE office. Relocation assistance may be provided. You will be responsible for the delivery of the Entra ID and Active Directory services required to support the enterprise infrastructure and business line applications. In this role you will implement and support the associated strategy and corresponding roadmaps considering the corporate strategy, industry security trends and regulatory requirements. You will also collaborate and coordinate with other technologists and support staff to ensure the requirements are clearly defined and service level agreements are met. Finally, you will work to improve and track the maturity of the IAM services showing increased adoption, speed to market, and resiliency. How you'll help move us forward: Serve as an Active Directory and Entra ID Operations Engineer for the IAM department Deliver and support the multi-year plan incorporating on-premise, cloud-based, and hybrid directory services solutions Deliver and support the multi-year plan for workforce authentication leveraging SSO, MFA, and conditional access policies Define best practice and development of troubleshooting processes, methodologies, standards, alerts and reporting from Entra ID services to be leveraged for operational monitoring Provide monitoring and support of the integrated business applications and end-users ensuring the required uptime and resiliency Create solutions that drive full automation, self-service, and resiliency Identify, manage and escalate, as appropriate, project risks, issues, and roadblocks to timely delivery Partner with internal technical teams ensuring the strategy and roadmaps are well understood while monitoring the successful implementation Develop and implement program communications framework and metrics to ensure well-informed stakeholders, customers, and IAM colleagues Contribute to the development and maintenance of information security strategy and architecture The experience you bring: 10+ years Information Security experience, with strong focus in directory services platforms (e.g. MS Active Directory, MS Entra ID, MS Office365) Detailed knowledge and experience in enabling and supporting integrated Entra ID applications, Single Sign-On, Multi-Factor Authentication, and Conditional Access Policies Detailed knowledge and experience in supporting cloud joined, hybrid joined, and multi-domain enterprise directory services platforms based on best practices Design, deploy, and manage Active Directory (AD) environments including forests, domains, OUs, Group Policy Objects (GPOs), and trusts Troubleshoot complex AD issues related to authentication, replication, Kerberos, NTLM, LDAP, and DNS Manage AD replication, sites and services, DNS, and DHCP integration Detailed knowledge and experience with automating processes by leveraging out of box capabilities, PowerShell/Python scripting, MS Graph, and PowerBI Experience with Agile methodologies and corresponding Agile based tools Proven ability to influence and gain trust at senior management levels in multi-cultural environments Ability to manage complex activities simultaneously to short timescales Ability to demonstrate continuous improvement Clear understanding of CoBIT and ITIL Frameworks What makes you stand out: BA/BS in Information Systems, Computer Science or related field CISSP, CISM, CISA or other relevant security certifications and knowledge of ISO and NIST security standards preferred You can be who you are. We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit Base Pay Range: The base pay range noted represents the company's good faith minimum and maximum range for this role at the time of posting. The actual compensation offered to a candidate will be dependent upon several factors, including but not limited to experience, qualifications and geographic location. Also, most employees are eligible for additional incentive pay. $167,670.00 - $204,930.00 Your Benefits Start Day 1 Your wellbeing is important to Pacific Life, and we're committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we've got you covered. Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents Generous paid time off options including: Paid Time Off, Holiday Schedules, and Financial Planning Time Off Paid Parental Leave as well as an Adoption Assistance Program Competitive 401k savings plan with company match and an additional contribution regardless of participation You Can Be Who You Are We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. What's life like at Pacific Life? Visit EEO Statement: Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at Pacific Life Insurance Company.
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
09/23/2026
Full time
Location: 4910 Tiedeman Road, Brooklyn Ohio Department: Contact Center Technology Experience: 4+ years About the Role KeyBank is seeking a Lead AI Engineer to design, build, and modernize AI-powered conversational experiences, IVR platforms, and Voice Bot solutions within the Contact Center Technology organization. This role serves as a senior hands-on engineer responsible for architecting, developing, and delivering AI-driven solutions that enhance customer self-service and agent experiences. Unlike a traditional technical lead role, this position is deeply focused on hands-on AI engineering and solution delivery. The Lead AI Engineer will spend the majority of their time designing, building, coding, integrating, and optimizing AI-powered applications while providing technical guidance across initiatives. The Lead AI Engineer partners closely with product, platform, voice, and operations teams to deliver secure, scalable, and highly reliable conversational AI solutions on Google Cloud Platform (GCP). This is a senior individual contributor role with delivery accountability, but no people management responsibility. Key Responsibilities Design and develop AI-powered IVR and voice bot solutions leveraging modern conversational AI frameworks. Lead the technical architecture, engineering design, and implementation of AI-driven customer experience initiatives. Build and develop Node.js / TypeScript microservices aligned to cloud-native and low-latency voice requirements. Own end-to-end delivery of complex AI features, from concept and design through deployment and production support. Apply agentic AI patterns utilizing Gemini, LangGraph, LangChain, and emerging AI frameworks to enhance conversational experiences. Develop, test, evaluate, and optimize prompts, workflows, and AI orchestration strategies. Collaborate across the contact center technology ecosystem to support call routing, self-service, and agent handoff scenarios. Provide technical mentorship and code review support while contributing directly to development efforts. Establish engineering best practices for AI solution development, testing, deployment, and observability. Apply SRE principles to ensure resiliency, scalability, monitoring, and production readiness. Ensure solutions comply with security and regulatory requirements (PII / PCI). Required Skills & Qualifications 4+ years of software engineering experience, including 2+ years as a Lead AI Engineer, Lead Engineer, Principal Engineer, or comparable senior technical contributor role. Strong hands-on experience building and deploying AI-powered applications and services. Strong, hands-on experience with Node.js / TypeScript. Proven experience designing and delivering cloud-native solutions on GCP. Experience implementing and integrating LLMs, conversational AI platforms, and agentic AI frameworks. Solid understanding of microservices architecture, APIs, and distributed systems. Hands-on Kubernetes experience, including GKE cluster setup and platform operations. Experience with IVR, voice bots, conversational AI, or contact center technologies. Strong collaboration skills across engineering, product, and operations teams. Excellent technical judgment, communication, and problem-solving skills. Preferred Qualifications Experience with conversational AI and agentic frameworks (Gemini, LangGraph, LangChain). Experience developing AI agents, orchestration workflows, and multi-agent solutions. Knowledge of voice flows, call routing, containment, and agent escalation. Experience working in regulated or financial services environments. Familiarity with CI/CD pipelines, containerization, and Infrastructure as Code. Experience working in Agile delivery models at enterprise scale. Demonstrated experience with Agentic "Vibe Coding" - rapid prototyping and iterative development using AI-assisted coding tools, prompts, and agent-driven workflows. This position is NOT eligible for employment visa sponsorship for non-U.S. citizens. COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $96,000.00 - $181,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 11/27/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing .
CSQ327R59 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: 6+ years experience in data engineering, data platforms & analytics, or software engineering Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one Deep experience with distributed computing with Apache Spark and knowledge of Spark runtime internals Familiarity with CI/CD for production deployments Working knowledge of MLOps, ML/AI models and AI APIs Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. Documentation and white-boarding skills. Experience working with enterprise clients and managing conflicts across a broad stakeholder range Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. Travel to customers 20% of the time Databricks Certification Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $182,000-$250,208 USD Zone 2 Pay Range $182,000-$250,208 USD Zone 3 Pay Range $182,000-$250,208 USD Zone 4 Pay Range $182,000-$250,208 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
09/23/2026
Full time
CSQ327R59 As a Forward Deployed Engineer (FDE) you will work with customers to build and productionize solutions to their data & AI challenges using the Databricks platform. You will own the architecture, lead design decisions, and implement end-to-end systems spanning data engineering, AI, and application development. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations. FDEs deliver with customer empathy, integrating with client systems, training, and other technical needs to help customers get most value out of their data. This is a hands-on, customer-facing role for builders who thrive at the intersection of technology and business impact. The ideal candidate combines engineering expertise with adaptability, curiosity, and a passion for working with customers and teammates to solve complex problems that drive measurable outcomes. FDEs are billable and know how to complete projects according to specification with exceptional customer empathy. The impact you will have: Production Solution Delivery: Lead impactful customer technical projects by delivering production-grade systems, designing and building reference architectures, custom applications and data ingestion and ML/AI model integration Transformational Impact: Guide strategic customers as they implement transformational big data projects including end-to-end design, build and deployment of industry-leading big data and AI applications. Work with engagement managers to scope technical delivery work with input from the customer Empower Customers: Guide customers on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks. Own the Architecture: Lead architecture and design decisions, ensuring solutions are secure, scalable, and aligned with both customer needs and Databricks best practices. Work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs. Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues. Customer Immersion: Embed with customer teams, engaging with stakeholders from technical ICs to executives to deeply understand challenges and deliver impact. Reusable Assets & Scale: Contribute accelerators, frameworks, and best practices that scale impact across accounts and influence the Databricks product roadmap. What we look for: 6+ years experience in data engineering, data platforms & analytics, or software engineering Comfortable writing code in either Python, Scala, JavaScript/TypeScript, and modern frameworks Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one Deep experience with distributed computing with Apache Spark and knowledge of Spark runtime internals Familiarity with CI/CD for production deployments Working knowledge of MLOps, ML/AI models and AI APIs Design and deployment of performant production end-to-end data architectures and applications that combine data pipelines, ML/AI models, and user-facing interfaces. Experience with technical project delivery - managing scope, timelines and measurable outcomes, translating complex concepts into actionable solutions. Documentation and white-boarding skills. Experience working with enterprise clients and managing conflicts across a broad stakeholder range Build skills in technical areas, and demonstrate curiosity, adaptability, and eagerness to explore new technologies which support the deployment and integration of Databricks-based solutions to complete customer projects. Travel to customers 20% of the time Databricks Certification Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $182,000-$250,208 USD Zone 2 Pay Range $182,000-$250,208 USD Zone 3 Pay Range $182,000-$250,208 USD Zone 4 Pay Range $182,000-$250,208 USD About Databricks Databricks is the Data and AI company. More than 20,000 organizations worldwide - including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 - rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
About this role: Wells Fargo is seeking a Technology Director to lead the Application Network Services product area. ANS provides both emerging and foundational application security functions, as well as end to end delivery of a suite of network and security services. Role will lead the teams which provide load balancing services and protect internet-facing web applications against vulnerabilities, application layer distributed denial of service (DDoS) attacks, and bot detection through our cloud-based security solution, Virtual Front Door (VFD). These teams also provide centralized coordination of applications network services, including firewall, load balancing, VFD, and DNS. In this role, you will: Manage a team of engineering managers and engineering leads Focus on delivering commitments aligned to enterprise strategic priorities Build support for strategies with business and technology leaders Guide development of actionable roadmaps and plans Identify opportunities and strategies for continuous improvement of software engineering practices Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers Identify financial management and strategic resourcing Set risk management guidelines and partner with stakeholders to implement key risk initiatives Develop strategies for hiring engineering talent Lead implementation of projects and encourage engineering innovation Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Interface with external agencies, regulatory bodies or industry forums Manage allocation of people and financial resources for Technology Strategic Leadership Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of management or leadership experience Desired Qualifications: In depth knowledge with Network and Security services such as load balancers, firewalls, application layer DDoS protection, DNS Experience in financial services Experience managing in a complex, matrixed environment and comfortable leading and executing through influence. A can-do attitude and an agent to drive velocity and change. Highly effective and proven consultative leader with strong business and data-driven acumen, to drive continuous improvement in a data-driven way. Job Expectations: This role is not eligible for visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $215,000.00 - $355,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 27 Sep 2026 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
09/23/2026
Full time
About this role: Wells Fargo is seeking a Technology Director to lead the Application Network Services product area. ANS provides both emerging and foundational application security functions, as well as end to end delivery of a suite of network and security services. Role will lead the teams which provide load balancing services and protect internet-facing web applications against vulnerabilities, application layer distributed denial of service (DDoS) attacks, and bot detection through our cloud-based security solution, Virtual Front Door (VFD). These teams also provide centralized coordination of applications network services, including firewall, load balancing, VFD, and DNS. In this role, you will: Manage a team of engineering managers and engineering leads Focus on delivering commitments aligned to enterprise strategic priorities Build support for strategies with business and technology leaders Guide development of actionable roadmaps and plans Identify opportunities and strategies for continuous improvement of software engineering practices Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers Identify financial management and strategic resourcing Set risk management guidelines and partner with stakeholders to implement key risk initiatives Develop strategies for hiring engineering talent Lead implementation of projects and encourage engineering innovation Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Interface with external agencies, regulatory bodies or industry forums Manage allocation of people and financial resources for Technology Strategic Leadership Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: 10+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of management or leadership experience Desired Qualifications: In depth knowledge with Network and Security services such as load balancers, firewalls, application layer DDoS protection, DNS Experience in financial services Experience managing in a complex, matrixed environment and comfortable leading and executing through influence. A can-do attitude and an agent to drive velocity and change. Highly effective and proven consultative leader with strong business and data-driven acumen, to drive continuous improvement in a data-driven way. Job Expectations: This role is not eligible for visa sponsorship Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $215,000.00 - $355,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 27 Sep 2026 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike. Responsibilities Provide thought leadership, engineering expertise, and direction to the engineering teams; be versatile and be able to collaborate with business stakeholders, product teams and cross functional technology groups to drive continuous delivery. Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools. Own all technical aspects of software development (architecture, design, and development of systems) for assigned applications. Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews, and testing in ongoing sprints. Drive consistent development practices - tools and common components. Develop deep understanding of tie-ins with other systems and platforms within the supported domains. Work with technical product managers contributing to blueprints and assisting with annual planning of feature sets. Identify opportunities for adopting new technology to solve existing needs and predicting future challenges. Effectively communicate to internal and external business partners on solution design. Qualifications 8+ years of professional experience designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions. Strong experience designing and implementing batch and streaming data ingestion frameworks, ETL/ELT pipelines, and reusable data processing patterns using Python, PySpark, Spark, Dataproc, SQL, or equivalent distributed data processing technologies. Experience designing and developing data platforms on Google Cloud Platform (preferred) or AWS/Azure using services such as BigQuery, Cloud Storage, Pub/Sub, Dataproc, Cloud Composer, Cloud Run, Cloud Functions, and related cloud-native data services. Strong understanding of Contact Center as a Service (CCaaS) platforms and customer interaction data generated across voice, chat, IVR, dialers, Agent Assist, Speech-to-Text (STT), Text-to-Speech (TTS), conversation transcripts, interaction events, and operational metrics. Experience defining canonical data models, metadata management, data quality frameworks, and reusable data products to support enterprise analytics, reporting, and downstream applications. Experience integrating CCaaS platforms and enterprise systems using REST APIs, event streaming, messaging technologies, webhooks, and batch or real-time ingestion patterns. Strong experience with Apache Kafka, Google Pub/Sub, or similar event streaming technologies, including designing scalable and resilient data ingestion patterns. Strong proficiency in SQL, data modeling, data virtualization, semantic datasets, and working with relational and NoSQL databases supporting analytical and operational workloads. Experience enabling enterprise analytics through BigQuery, Metrics as a Service, reusable data services, and cloud-native analytical platforms. Experience implementing CI/CD practices, deployment automation, and engineering best practices using Git, Jenkins, Docker, Kubernetes, Terraform, or similar DevOps technologies. Experience leading technical design discussions, mentoring engineers, conducting design and code reviews, and driving engineering best practices across multiple teams. Excellent communication and stakeholder management skills with the ability to collaborate across Product, Engineering, Architecture, Analytics, and Business organizations to deliver scalable data platform solutions. Good to Have: Experience with Java and Spring Boot for backend services supporting enterprise data platforms or APIs. Experience with Context Management, Customer Journey Analytics, Customer Interaction Platforms, Contact Center Analytics, or Customer 360 solutions. Familiarity with Generative AI technologies, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), semantic search, vector databases, AI agents, or AI-powered analytics. Experience with data virtualization, enterprise semantic layers, or reusable data services supporting analytics and reporting. Experience modernizing enterprise data platforms or migrating analytical workloads to Google BigQuery and cloud-native data ecosystems. Exposure to enterprise data governance, metadata management, data lineage, cataloging, or observability platforms. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
09/23/2026
Full time
Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues. The Technology organization enables and accelerates the company's growth strategies, delivering global capabilities and services in support of Amex's customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights. The Servicing Experiences Technology (SET) organization enhances Servicing Experiences by building smarter platforms with seamless automation and AI-driven insights- empowering Colleagues and Customers alike. Responsibilities Provide thought leadership, engineering expertise, and direction to the engineering teams; be versatile and be able to collaborate with business stakeholders, product teams and cross functional technology groups to drive continuous delivery. Drive user story analysis and elaboration, design and develop software applications, and test and build automation tools. Own all technical aspects of software development (architecture, design, and development of systems) for assigned applications. Perform hands-on software development, writing code, API specs, doing proof of concepts, conducting code reviews, and testing in ongoing sprints. Drive consistent development practices - tools and common components. Develop deep understanding of tie-ins with other systems and platforms within the supported domains. Work with technical product managers contributing to blueprints and assisting with annual planning of feature sets. Identify opportunities for adopting new technology to solve existing needs and predicting future challenges. Effectively communicate to internal and external business partners on solution design. Qualifications 8+ years of professional experience designing and building cloud-native data platforms, scalable data pipelines, and distributed data processing solutions. Strong experience designing and implementing batch and streaming data ingestion frameworks, ETL/ELT pipelines, and reusable data processing patterns using Python, PySpark, Spark, Dataproc, SQL, or equivalent distributed data processing technologies. Experience designing and developing data platforms on Google Cloud Platform (preferred) or AWS/Azure using services such as BigQuery, Cloud Storage, Pub/Sub, Dataproc, Cloud Composer, Cloud Run, Cloud Functions, and related cloud-native data services. Strong understanding of Contact Center as a Service (CCaaS) platforms and customer interaction data generated across voice, chat, IVR, dialers, Agent Assist, Speech-to-Text (STT), Text-to-Speech (TTS), conversation transcripts, interaction events, and operational metrics. Experience defining canonical data models, metadata management, data quality frameworks, and reusable data products to support enterprise analytics, reporting, and downstream applications. Experience integrating CCaaS platforms and enterprise systems using REST APIs, event streaming, messaging technologies, webhooks, and batch or real-time ingestion patterns. Strong experience with Apache Kafka, Google Pub/Sub, or similar event streaming technologies, including designing scalable and resilient data ingestion patterns. Strong proficiency in SQL, data modeling, data virtualization, semantic datasets, and working with relational and NoSQL databases supporting analytical and operational workloads. Experience enabling enterprise analytics through BigQuery, Metrics as a Service, reusable data services, and cloud-native analytical platforms. Experience implementing CI/CD practices, deployment automation, and engineering best practices using Git, Jenkins, Docker, Kubernetes, Terraform, or similar DevOps technologies. Experience leading technical design discussions, mentoring engineers, conducting design and code reviews, and driving engineering best practices across multiple teams. Excellent communication and stakeholder management skills with the ability to collaborate across Product, Engineering, Architecture, Analytics, and Business organizations to deliver scalable data platform solutions. Good to Have: Experience with Java and Spring Boot for backend services supporting enterprise data platforms or APIs. Experience with Context Management, Customer Journey Analytics, Customer Interaction Platforms, Contact Center Analytics, or Customer 360 solutions. Familiarity with Generative AI technologies, including Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), semantic search, vector databases, AI agents, or AI-powered analytics. Experience with data virtualization, enterprise semantic layers, or reusable data services supporting analytics and reporting. Experience modernizing enterprise data platforms or migrating analytical workloads to Google BigQuery and cloud-native data ecosystems. Exposure to enterprise data governance, metadata management, data lineage, cataloging, or observability platforms. Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site. American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: The below represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
Sierra, a division of XYZ Tech Inc. in Chicago, IL, is hiring a Seasonal Part-Time IT Support Assistant to help deliver innovative software solutions and data-driven services. In this role, you'll assist with software setup, basic troubleshooting, data entry, QA testing, and documentation to support internal teams and client projects. Working closely with developers and analysts, you'll gain experience with modern tools while contributing to real-world technology initiatives in a collaborative, inclusive environment that values learning, creativity, and professional growth through hands-on exposure to cutting-edge projects. Responsibilities Provide basic software and hardware support to internal users Assist with software setup, configuration, and updates Perform data entry and maintain accurate project records Support QA testing and report bugs or issues Document processes, procedures, and troubleshooting steps Collaborate with developers and analysts on project tasks Monitor support tickets and escalate when needed Assist with user account setup and access management Help maintain an organized digital knowledge base Contribute to a collaborative and inclusive team culture Required Skills Technical support Basic networking fundamentals Operating systems (Windows/mac OS) Ticketing systems Software installation and configuration QA testing Documentation Data entry and accuracy Troubleshooting Collaboration tools (e.g., Slack, Teams, Zoom)
09/23/2026
Full time
Sierra, a division of XYZ Tech Inc. in Chicago, IL, is hiring a Seasonal Part-Time IT Support Assistant to help deliver innovative software solutions and data-driven services. In this role, you'll assist with software setup, basic troubleshooting, data entry, QA testing, and documentation to support internal teams and client projects. Working closely with developers and analysts, you'll gain experience with modern tools while contributing to real-world technology initiatives in a collaborative, inclusive environment that values learning, creativity, and professional growth through hands-on exposure to cutting-edge projects. Responsibilities Provide basic software and hardware support to internal users Assist with software setup, configuration, and updates Perform data entry and maintain accurate project records Support QA testing and report bugs or issues Document processes, procedures, and troubleshooting steps Collaborate with developers and analysts on project tasks Monitor support tickets and escalate when needed Assist with user account setup and access management Help maintain an organized digital knowledge base Contribute to a collaborative and inclusive team culture Required Skills Technical support Basic networking fundamentals Operating systems (Windows/mac OS) Ticketing systems Software installation and configuration QA testing Documentation Data entry and accuracy Troubleshooting Collaboration tools (e.g., Slack, Teams, Zoom)
Job Description Job Description Description: Hybrid Raleigh, NC or Charlotte, NC Our client seeks a Tech Lead to deliver upgraded capabilities within a PeopleSoft and PeopleTools upgrade. The role requires substantial experience with PeopleSoft Financials modules such as AP, AR, Billing, and GL, and integration with other enterprise systems. The Tech Lead will collaborate with operations and support teams, lead complex troubleshooting, and guide design, development, and implementation activities across platforms and methodologies. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 Responsibilities: Lead delivery of upgraded capabilities within PeopleSoft and PeopleTools, with focus on PeopleSoft Financials and system integrations. Solve complex problems, manage assignments, and provide leadership with minimal supervision. Lead troubleshooting of complex issues and drive implementation of fixes across systems and applications. Communicate downtimes, change management updates, status, issues, and defects to users and IT leadership. Present complex technical information in an understandable manner in both oral and written form. Work with vendors to implement projects and support applications, including break-fix, maintenance, user support, and small projects. Utilize waterfall and agile methodologies to develop and maintain applications. Serve as SME and Technical Lead, guiding design, development, testing, and implementation. Coordinate maintenance for emergency patches, service packs, and software upgrades in partnership with operations and DBAs. Apply Human Performance tools during testing and implementation activities. Provide recommendations and assist in decision making at a portfolio level. Research and analyze new technology and design solutions based on defined requirements. Program and direct other programmers across languages, SQL, reporting, and ETL. Assist with testing and code migrations through test regions, ensuring adherence to design, coding, and source control standards. Lead system design and code walkthroughs as presenter or reviewer. Process Change Requests and QA documentation for implementations and support changes. Recommend process enhancements and standards for assigned areas. Coach and mentor IT Application Analysts and lead corporate and division initiatives. Assist management with strategic and tactical planning and manage day-to-day team assignments. Support occasional after-hours work, particularly during the first six days of the month and as ticket volumes require. Experience Requirements: 10+ years as an IT Application Analyst or equivalent with PeopleSoft, including PeopleTools FCM upgrade experience. Substantial experience with PeopleSoft Financials modules (AP, AR, Billing, GL) and integrations with other enterprise systems. Ten years of coding, troubleshooting, problem-solving, logical design, SQL coding, business requirements analysis, vendor management, root cause analysis, and adherence to enterprise standards and processes. Experience working with operations and support teams. Finance tools background preferred. PeopleTools experience preferred. Batch scheduling and after-hours support experience considered. MSP experience is a plus. Expert technical issue resolution and experience with schema and database design preferred. Previous management and technical lead experience preferred. Demonstrated leadership of others and of an application portfolio. Education Requirements: Bachelor's degree in computer science or a related discipline. In lieu of a degree, 15+ years of related business experience. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
09/20/2026
Full time
Job Description Job Description Description: Hybrid Raleigh, NC or Charlotte, NC Our client seeks a Tech Lead to deliver upgraded capabilities within a PeopleSoft and PeopleTools upgrade. The role requires substantial experience with PeopleSoft Financials modules such as AP, AR, Billing, and GL, and integration with other enterprise systems. The Tech Lead will collaborate with operations and support teams, lead complex troubleshooting, and guide design, development, and implementation activities across platforms and methodologies. Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance. Rate: $65.00 to $75.00/hr. w2 Responsibilities: Lead delivery of upgraded capabilities within PeopleSoft and PeopleTools, with focus on PeopleSoft Financials and system integrations. Solve complex problems, manage assignments, and provide leadership with minimal supervision. Lead troubleshooting of complex issues and drive implementation of fixes across systems and applications. Communicate downtimes, change management updates, status, issues, and defects to users and IT leadership. Present complex technical information in an understandable manner in both oral and written form. Work with vendors to implement projects and support applications, including break-fix, maintenance, user support, and small projects. Utilize waterfall and agile methodologies to develop and maintain applications. Serve as SME and Technical Lead, guiding design, development, testing, and implementation. Coordinate maintenance for emergency patches, service packs, and software upgrades in partnership with operations and DBAs. Apply Human Performance tools during testing and implementation activities. Provide recommendations and assist in decision making at a portfolio level. Research and analyze new technology and design solutions based on defined requirements. Program and direct other programmers across languages, SQL, reporting, and ETL. Assist with testing and code migrations through test regions, ensuring adherence to design, coding, and source control standards. Lead system design and code walkthroughs as presenter or reviewer. Process Change Requests and QA documentation for implementations and support changes. Recommend process enhancements and standards for assigned areas. Coach and mentor IT Application Analysts and lead corporate and division initiatives. Assist management with strategic and tactical planning and manage day-to-day team assignments. Support occasional after-hours work, particularly during the first six days of the month and as ticket volumes require. Experience Requirements: 10+ years as an IT Application Analyst or equivalent with PeopleSoft, including PeopleTools FCM upgrade experience. Substantial experience with PeopleSoft Financials modules (AP, AR, Billing, GL) and integrations with other enterprise systems. Ten years of coding, troubleshooting, problem-solving, logical design, SQL coding, business requirements analysis, vendor management, root cause analysis, and adherence to enterprise standards and processes. Experience working with operations and support teams. Finance tools background preferred. PeopleTools experience preferred. Batch scheduling and after-hours support experience considered. MSP experience is a plus. Expert technical issue resolution and experience with schema and database design preferred. Previous management and technical lead experience preferred. Demonstrated leadership of others and of an application portfolio. Education Requirements: Bachelor's degree in computer science or a related discipline. In lieu of a degree, 15+ years of related business experience. Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team ( , ) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group's use of these tools, including AI tools, as part of the application and hiring process. Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following: When you work with Eliassen Group, all email communication will come from an address, never Gmail, Yahoo, etc. Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group. If you have any indication of fraudulent activity, please contact . About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don't miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!
Job Description Job Description Description: Ready to Drive the Future? As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions. Position Summary The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations. The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience. Key Responsibilities Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations. Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration. Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes. Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms. Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy. Facilitate stakeholder alignment and decision-making across cross-functional teams. Support onboarding of new systems and integrations to ensure operational readiness and successful deployment. Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency. Required Qualifications Proven track record of successfully delivering IT projects within complex, matrixed business environments. Strong understanding of automotive industry trends, technologies, and challenges. Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization. Demonstrated ability to build strong stakeholder relationships. Knowledge of industry-standard IT tools, technologies, and best practices. Experience evaluating software vendors and technology solutions is highly desirable. Preferred Qualifications Experience with: CRM platforms Sales Order Management systems Customer data platforms and integrations Logistics and Transportation Management Systems (TMS) Retail operations technologies Customer experience solutions Familiarity with enterprise architecture concepts and system integration methodologies. Experience supporting customer data initiatives such as master data management or customer record consolidation projects. Why Join Bertrandt? At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations. EEO Statement Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. Requirements:
09/16/2026
Full time
Job Description Job Description Description: Ready to Drive the Future? As part of the global Bertrandt Group, our team of innovators tackles cutting-edge projects across ADAS, Autonomous Driving, Electric Mobility, and Manufacturing Support, transforming complex issues into sustainable, connected solutions. Position Summary The Commercial Operations Systems Analyst supports the identification, evaluation, and onboarding of technology solutions that enable Sales and Commercial Operations capabilities. This role bridges business requirements and IT architecture by translating sales, customer, and operational needs into scalable system capabilities across order management, CRM, customer data, and retail operations. The ideal candidate will work closely with Commercial Operations, IT, Enterprise Architecture, Data Management, and other stakeholders to evaluate and implement technology solutions that drive business performance and enhance customer experience. Key Responsibilities Translate Commercial Operations requirements into system capabilities across order management, CRM, customer data, and retail operations. Identify functional gaps within the commercial systems landscape, including Sales Order Management, CRM platforms, and customer data integration. Collaborate with Commercial Operations and IT stakeholders to align technology solutions with revenue-generating business processes. Conduct market research, RFIs, and vendor assessments for CRM, order management, logistics (TMS), and customer experience platforms. Partner with Enterprise Architecture and Data teams to ensure alignment with system architecture, integration patterns, and customer data strategy. Facilitate stakeholder alignment and decision-making across cross-functional teams. Support onboarding of new systems and integrations to ensure operational readiness and successful deployment. Contribute to the continuous improvement of commercial technology capabilities supporting sales, customer experience, and operational efficiency. Required Qualifications Proven track record of successfully delivering IT projects within complex, matrixed business environments. Strong understanding of automotive industry trends, technologies, and challenges. Experience supporting commercial technology ecosystems, including CRM, order management, customer data, or related business applications. Strong analytical, troubleshooting, and problem-solving skills. Excellent communication and interpersonal skills with the ability to influence and collaborate across multiple levels of an organization. Demonstrated ability to build strong stakeholder relationships. Knowledge of industry-standard IT tools, technologies, and best practices. Experience evaluating software vendors and technology solutions is highly desirable. Preferred Qualifications Experience with: CRM platforms Sales Order Management systems Customer data platforms and integrations Logistics and Transportation Management Systems (TMS) Retail operations technologies Customer experience solutions Familiarity with enterprise architecture concepts and system integration methodologies. Experience supporting customer data initiatives such as master data management or customer record consolidation projects. Why Join Bertrandt? At Bertrandt, you'll be part of a global engineering and technology organization supporting groundbreaking mobility solutions. You'll collaborate with talented professionals, influence critical business systems, and contribute to innovative initiatives that help shape the future of automotive retail and commercial operations. EEO Statement Bertrandt US is committed to fostering an inclusive and diverse workplace. We provide equal employment opportunities to all employees and applicants and strictly prohibit discrimination or harassment of any kind. We consider all qualified candidates without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state, or local laws. Requirements:
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analysis - Project Management - Business Operations - Customer Success - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/11/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analysis - Project Management - Business Operations - Customer Success - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analysis - Project Management - Business Operations - Customer Success - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
09/11/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America, Wells Fargo, Lowe's Companies, Inc. or other leading organizations in the Charlotte area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelor?s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - IT Support - Application Development - Data Analysis - Project Management - Business Operations - Customer Success - Network Security & Support Get the skills and opportunity you need to launch your professional career. 72% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-five thousand dollars per year.
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
09/10/2026
Full time
Job Description Job Description Global Guardian protects and delivers employees and families from political, environmental, and bad actor threats worldwide. We are a leading provider of emergency medical and security solutions for corporations and individuals. Our 24/7 Operations Centers in Charlotte, NC and McLean, VA identify, monitor, and respond to threats and emergencies with on-the-ground teams in over 100 countries. Our world-class professionals have extensive intelligence community experience, military special operations, and federal law enforcement. Founded over ten years ago by a Delta Force Sergeant Major and an Army Special Forces Colonel, we are a values-based organization focusing on a camaraderie, service, and excellence culture. We have managed crises in the worst environments in the world, and we know how to act fast to provide unmatched service for our clients. Global Guardian is an investor-backed, high-growth company that offers employees growth opportunities within the organization. Position Summary and Objective The Electronic Security Technician will own their work and contribute to the organization's growth as we scale into a truly global provider of electronic security services, providing turnkey, white glove services to our clientele. The Electronic Security Technician plans, executes, monitors, controls, and delivers the completed project to our clients, start to finish. Their technical skills and experience in the electronic security industry will prove valuable to their success. This position will require some travel. The job role will focus on electronic security installations for the Asset Security department. This individual will be a core team member, customer-facing, results-driven, and ensuring the protection of people, property, and products. Essential Functions and Responsibilities Ensure all assigned installation and service projects are appropriately managed per Global Guardian Asset Security Technology policies and procedures. Manages and supports subcontractors and other trade partners. Prepare, monitor, and manage projects and project plans and provide training where required. Manages client expectations and contractual obligations. Perform installation and service of various video, access control, locking hardware, intrusion, intercom, and other low voltage systems to ensure delivery to contract/scope of work as outlined in the project documentation. Configure, test, and commission network and other communications equipment to confirm connectivity locally and at GSOC for monitoring. Maintain high-level programming knowledge in IP Video Surveillance Systems, Access Control Systems, and related technologies. Interface with voice, telecommunications, and network personnel as needed to support SOC hardware, services, and vendors. Manage and or support special projects as needed. Complete other tasks as assigned. Provide on-call support and response as needed. Respond remotely or physically as necessary, depending on the client and issue. Competencies and Attributes Excellent verbal and written communication; second language skills preferred. Demonstrated experience developing relationships on assignments. Maintaining composure with authorities, executives, clients, staff, and the public under urgency and pressure. Ability to manage multiple tasks concurrently. Ability to write technical documentation, interpret technical instructions, and analyze data. Qualifications and Education 5+ years of electronic security field experience as a technician. A high school diploma or GED; a bachelor's degree is preferable. Experience traveling to sites and maintaining reliable transportation methods. Experience with firewalls and networking equipment (routers and switches). Demonstrated ability to organize and manage job projects to completion. Position Type and Schedule Regular Full-Time (RFT). 24/7 availability to the client while on a task. May require domestic and international travel. Flexible shift schedule when needed. Salary Range: $60,000 - $80,000 annually. Work Environment and Physical Demands Reasonable accommodation requires the physical and mental capacity to perform all essential functions effectively. In addition to other demands, the demands of the job include: Exposure to stressful situations, such as challenging individuals or approaching an unauthorized area. Rapid and effective decision-making during unusual or emergencies. Ability to lift and maneuver equipment overhead, weighing upwards of 50 lbs. Ability to maneuver in tight spaces to conduct installations (crawl spaces and attics). Exposure to sensitive and confidential information. Regular computer usage. Close and distance vision and ability to adjust focus. Frequent sitting, standing, and walking may require extended periods and involve climbing stairs, up inclines, and on uneven terrain. On occasion, perform stressful and physical activity when needed. 24/7 availability to the client while on a task. Equal Opportunity Employer Statement: Global Guardian is an equal opportunity employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disabled status, or genetic information. If you need reasonable accommodation regarding the application process, do not hesitate to contact . Powered by JazzHR 9aGf6n8cYS
Job Description Job Description Senior Physical Electronic Security Technician - Data Centers Location: North Carolina Department: Physical Security / Critical Infrastructure Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the LenelS2 OnGuard platform, to install and commision critical security infrastructure within new construction data center environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and lifecycle upgrades while ensuring the highest standards of security, reliability, and compliance expected within hyperscale and enterprise data centers. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, vendors, project managers, and security operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform basic programming, configuration, and diagnostics of Lenel OnGuard access control systems. Configure and maintain: Intelligent Controllers Access panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Maintain enterprise IP video surveillance platforms and associated hardware. Configure camera networks, recording servers, storage systems, and video analytics. Diagnose hardware, firmware, software, and communication failures. Data Center Security Infrastructure Support physical security systems protecting mission-critical data center facilities. Maintain strict compliance with customer security standards and change management processes. Work within highly controlled production environments with zero-tolerance for unnecessary downtime. Perform maintenance activities while minimizing operational impact. Understand redundancy requirements for: Controllers Network infrastructure Power systems Security servers Support security upgrades during maintenance windows. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Management Systems (BMS) Fire Alarm Interfaces Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE, and fiber infrastructure. Installation & Commissioning Lead field installation activities for new security deployments. Read and interpret: Construction drawings Security risers Wiring diagrams Floor plans Sequence of operations Install and terminate: Cat6 Fiber optic cabling Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, acceptance testing, and system turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to emergency service calls. Diagnose complex system failures. Replace defective hardware. Perform firmware and software upgrades. Document repairs and maintain accurate service records. Leadership Mentor junior technicians. Lead small installation and service teams. Coordinate with project managers and security operations personnel. Provide technical guidance during complex troubleshooting activities. Ensure installations meet company quality standards and applicable codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of experience with Lenel OnGuard . Extensive experience supporting security systems in mission-critical data center environments. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs PoE Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Experience working under formal change control procedures. Ability to read electrical and low-voltage construction drawings. Excellent customer communication and documentation skills. Preferred Qualifications Current LenelS2 OnGuard Certification (Associate, Professional, or Expert) Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience with intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion Knowledge of data center operational standards. OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control or VMS platforms. Experience working in hyperscale cloud data centers. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies UPS Systems Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in active construction and mission-critical operational environments. Ability to participate in after-hours maintenance windows and on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions with minimal disruption to critical operations. They serve as the technical expert for Lenel OnGuard systems, proactively resolve complex issues, ensure compliance with data center security standards, and provide leadership that enhances team performance and customer confidence. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
09/10/2026
Full time
Job Description Job Description Senior Physical Electronic Security Technician - Data Centers Location: North Carolina Department: Physical Security / Critical Infrastructure Employment Type: Full-Time Position Summary We are seeking an experienced Senior Physical Electronic Security Technician with extensive expertise in enterprise electronic security systems, specifically the LenelS2 OnGuard platform, to install and commision critical security infrastructure within new construction data center environments. The ideal candidate will possess deep technical knowledge of integrated access control, IP video surveillance, intrusion detection, intercom systems, and security networking. This individual will lead installation, commissioning, troubleshooting, preventative maintenance, and lifecycle upgrades while ensuring the highest standards of security, reliability, and compliance expected within hyperscale and enterprise data centers. This role requires a technician who can work independently, lead field activities, mentor junior technicians, and interact professionally with customers, vendors, project managers, and security operations teams. Key Responsibilities Electronic Security Systems Install, commission, troubleshoot, and maintain enterprise electronic security systems. Perform basic programming, configuration, and diagnostics of Lenel OnGuard access control systems. Configure and maintain: Intelligent Controllers Access panels Card readers Electric locking hardware Request-to-exit devices Door position switches Elevator control integrations Maintain enterprise IP video surveillance platforms and associated hardware. Configure camera networks, recording servers, storage systems, and video analytics. Diagnose hardware, firmware, software, and communication failures. Data Center Security Infrastructure Support physical security systems protecting mission-critical data center facilities. Maintain strict compliance with customer security standards and change management processes. Work within highly controlled production environments with zero-tolerance for unnecessary downtime. Perform maintenance activities while minimizing operational impact. Understand redundancy requirements for: Controllers Network infrastructure Power systems Security servers Support security upgrades during maintenance windows. Systems Integration Integrate security platforms with: Video Management Systems (VMS) Intrusion Detection Systems (IDS) Visitor Management Systems Building Management Systems (BMS) Fire Alarm Interfaces Configure TCP/IP communications between enterprise security devices. Troubleshoot network communication issues involving switches, VLANs, PoE, and fiber infrastructure. Installation & Commissioning Lead field installation activities for new security deployments. Read and interpret: Construction drawings Security risers Wiring diagrams Floor plans Sequence of operations Install and terminate: Cat6 Fiber optic cabling Composite security cable RS-485 communications Low-voltage power circuits Perform commissioning, acceptance testing, and system turnover. Maintenance & Service Perform preventative maintenance inspections. Respond to emergency service calls. Diagnose complex system failures. Replace defective hardware. Perform firmware and software upgrades. Document repairs and maintain accurate service records. Leadership Mentor junior technicians. Lead small installation and service teams. Coordinate with project managers and security operations personnel. Provide technical guidance during complex troubleshooting activities. Ensure installations meet company quality standards and applicable codes. Required Qualifications 5+ years of experience installing and servicing enterprise electronic security systems. 3+ years of experience with Lenel OnGuard . Extensive experience supporting security systems in mission-critical data center environments. Strong understanding of: Access Control IP Video Surveillance Intrusion Detection Security Networking Low Voltage Systems Experience with enterprise security server architecture. Strong knowledge of: TCP/IP networking VLANs PoE Fiber optics Windows Server environments SQL fundamentals Ability to independently diagnose complex hardware and software issues. Experience working under formal change control procedures. Ability to read electrical and low-voltage construction drawings. Excellent customer communication and documentation skills. Preferred Qualifications Current LenelS2 OnGuard Certification (Associate, Professional, or Expert) Experience with: Genetec Security Center Milestone XProtect Avigilon Control Center Honeywell Pro-Watch Software House C•CURE 9000 Experience with intelligent locking hardware from manufacturers such as: ASSA ABLOY Allegion Knowledge of data center operational standards. OSHA 10 or OSHA 30 certification. Manufacturer certifications for enterprise access control or VMS platforms. Experience working in hyperscale cloud data centers. Technical Skills Enterprise Access Control Lenel OnGuard Administration Intelligent Controllers IP Camera Systems Video Management Systems Fiber Optic Installation Low Voltage Cabling Door Hardware Integration Network Troubleshooting TCP/IP SQL Databases Windows Server Power Supplies UPS Systems Security Networking System Commissioning Preventative Maintenance Root Cause Analysis Physical Requirements Lift up to 50 pounds. Work from ladders and lifts. Travel between customer sites as required. Work in active construction and mission-critical operational environments. Ability to participate in after-hours maintenance windows and on-call rotations. What Success Looks Like The successful candidate consistently delivers reliable, high-quality electronic security solutions with minimal disruption to critical operations. They serve as the technical expert for Lenel OnGuard systems, proactively resolve complex issues, ensure compliance with data center security standards, and provide leadership that enhances team performance and customer confidence. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work. Company Description At Justified Technology, we believe our people are our greatest strength. We foster a collaborative, supportive culture where every team member is valued, respected, and empowered to succeed. From leadership to the field, we encourage open communication, continuous learning, and teamwork, ensuring employees have the resources and support they need to grow professionally. We are committed to creating an inclusive workplace built on equality, where diverse perspectives are welcomed, opportunities are earned through merit, and everyone is treated with fairness and respect. Our culture is centered on integrity, accountability, and helping one another succeed-making Justified Technology a place where careers thrive and people enjoy coming to work.
Inter Technologies Corporation
Charlotte, North Carolina
Inter Technologies Corporation seeks an AV Technician in Charlotte to install, configure, and support professional audio-visual, broadcast, and unified communications systems. Working with a specialized, client-focused team, you'll assist in end-to-end project delivery-from cable pulls, terminations, and rack builds to testing, troubleshooting, and final commissioning. You'll interpret system drawings, optimize performance, and provide on-site client training. This role offers hands-on experience with cutting-edge technology, clear standards, and strong opportunities to grow both technical and customer-facing skills in a collaborative environment. Responsibilities Install, configure, and test audio-visual systems for corporate, education, and government clients Support end-to-end AV project delivery from site prep through final commissioning Troubleshoot and resolve AV, broadcast, and unified communications issues on-site and remotely Read and interpret system drawings, wiring diagrams, and equipment layouts Perform cable pulls, terminations, equipment rack builds, and system optimization Collaborate with engineers and project managers to implement system designs Provide on-site client training, demonstrations, and basic documentation Maintain tools, test equipment, and inventory in an organized, safe manner Follow company standards, safety protocols, and industry best practices Deliver professional, client-focused service and support long-term relationships Required Skills Commercial audio-visual installation AV system troubleshooting Unified communications platforms Reading AV drawings and signal flow diagrams Cable pulling and termination (audio, video, network) Rack fabrication and equipment mounting DSP and control system basics Network fundamentals for AV over IPTest equipment use (multimeter, signal generators, cable testers) Customer service and client communication
09/02/2026
Full time
Inter Technologies Corporation seeks an AV Technician in Charlotte to install, configure, and support professional audio-visual, broadcast, and unified communications systems. Working with a specialized, client-focused team, you'll assist in end-to-end project delivery-from cable pulls, terminations, and rack builds to testing, troubleshooting, and final commissioning. You'll interpret system drawings, optimize performance, and provide on-site client training. This role offers hands-on experience with cutting-edge technology, clear standards, and strong opportunities to grow both technical and customer-facing skills in a collaborative environment. Responsibilities Install, configure, and test audio-visual systems for corporate, education, and government clients Support end-to-end AV project delivery from site prep through final commissioning Troubleshoot and resolve AV, broadcast, and unified communications issues on-site and remotely Read and interpret system drawings, wiring diagrams, and equipment layouts Perform cable pulls, terminations, equipment rack builds, and system optimization Collaborate with engineers and project managers to implement system designs Provide on-site client training, demonstrations, and basic documentation Maintain tools, test equipment, and inventory in an organized, safe manner Follow company standards, safety protocols, and industry best practices Deliver professional, client-focused service and support long-term relationships Required Skills Commercial audio-visual installation AV system troubleshooting Unified communications platforms Reading AV drawings and signal flow diagrams Cable pulling and termination (audio, video, network) Rack fabrication and equipment mounting DSP and control system basics Network fundamentals for AV over IPTest equipment use (multimeter, signal generators, cable testers) Customer service and client communication