IT support remains one of the most essential and fast-growing fields in today’s technology-driven world. From troubleshooting user issues to maintaining critical systems and networks, IT support professionals play a key role in keeping businesses running smoothly. IT Job Board brings you the best IT Support Jobs in the UK, connecting skilled technicians with employers who rely on reliable, customer-focused tech talent.
Whether you specialise in helpdesk support, 1st/2nd/3rd line troubleshooting, system administration, or network support, the demand for IT support professionals continues to rise across all industries. Join forward-thinking companies that value problem solvers, technical expertise, and strong communication skills.
Explore the latest IT Support Engineer, Service Desk, and Technical Support roles across the UK and take the next step in your IT career. Discover opportunities to work with leading technologies, support business-critical environments, and grow your professional skill set.
Browse the newest IT support job listings today and build a career that keeps the digital world running.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Austin, TX-78703
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Austin, TX-78703
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Amazon, Dell Technologies, Merck, or The University of Texas System among many other leading organizations in the Austin area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Application Development - Project Management Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
Texas Tech University Health Sciences Center
Lubbock, Texas
Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
01/15/2026
Full time
Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Kent, WA-98030
01/15/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Kent, WA-98030
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Bellevue, WA-98005
01/15/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Bellevue, WA-98005
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/15/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/15/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
CICS Systems EngineerLocation: Pittsburgh or Lake Mary (Northern Orlando, FL) via hybrid in office work arrangement Duration: 9+ months In this role, youll make an impact in the following ways: Daily support and upkeep of the Mainframe CICS Environment and supporting products and processes. Work with IBM and vendor utilities and be able to work with various technical groups to support real-time business functions. Hands on experience with the latest z/OS Versions and Release levels and Products including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL, DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data Center Rotations. Utilization of ServiceNow (Project, Incident and Change Management), and working directly with the user community, and vendor technical support personnel To be successful in this role, were seeking the following: Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience required; advanced degree beneficial; certification beneficial Knowledge of CICS/TS internals and operations Proficient in the use of JCL and working with various vendor utility programs Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff Ability to provide 24x7 on call support on a rotational basis and Experience with zOS CONNECT and/or zOSMF Require a candidate with strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform. The candidate should be able to implement CICS vendor software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the knowledge of performance and tuning, Have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.
01/15/2026
CICS Systems EngineerLocation: Pittsburgh or Lake Mary (Northern Orlando, FL) via hybrid in office work arrangement Duration: 9+ months In this role, youll make an impact in the following ways: Daily support and upkeep of the Mainframe CICS Environment and supporting products and processes. Work with IBM and vendor utilities and be able to work with various technical groups to support real-time business functions. Hands on experience with the latest z/OS Versions and Release levels and Products including CICS TS V5.5 & V6.1, CPSM, CICS Explorer, z/OS connect, SMF, DFSMS, JCL, DFHSM, DFDSS, FDR, SYNCSORT, SMPE, TSO, SDSF, RACF, SVC Dumps, ACF2, MQ, Top secret ,CA Sysview, TCP/IP,CAFC, IPCS, DB2, VSAM. Mainframe Disaster Recovery / Data Center Rotations. Utilization of ServiceNow (Project, Incident and Change Management), and working directly with the user community, and vendor technical support personnel To be successful in this role, were seeking the following: Minimum of 5 years + experience in CICS. B.S. or B.A. or equivalent work experience required; advanced degree beneficial; certification beneficial Knowledge of CICS/TS internals and operations Proficient in the use of JCL and working with various vendor utility programs Good analytical skills, debugging skills, knowledge of COBOL and CICS Command Level language programming Good communication skills both written and oral are required as the individual must interface with application developers, support teams, software vendors and management staff Ability to provide 24x7 on call support on a rotational basis and Experience with zOS CONNECT and/or zOSMF Require a candidate with strong CICS background to staff a position within the CICS support group. The CICS support group interfaces with the business and other technical teams to provide a world class platform. The candidate should be able to implement CICS vendor software maintenance, z/OS Connect interfaces with CICS, CPSM, CICS Explorer and possess the knowledge of performance and tuning, Have good troubleshooting and diagnosis skills and provide business unit support and testing. This opportunity will provide the individual with an exposure to many aspects of CICS systems and system programming. The individual is required to participate in a 24x7 on call rotation with the team, providing 24 x 7 problem resolution and high systems availability. Interfacing with management and the technical staff to plan and prioritize projects tasks in accordance with departmental goals.
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY MPC has an opportunity for a Lead IT Auditor! This role is located at our Findlay, OH or San Antonio, TX office and supports the Audit Assurance and Advisory Services Organization. As a Lead IT Auditor, you will play a crucial role in ensuring the integrity and security of our organization's information systems. Your expertise in auditing and evaluating IT processes will be instrumental in identifying potential risks and implementing effective controls. By leveraging Agile methodologies, you will enhance the flexibility and responsiveness of our audit processes, allowing for continuous improvement and timely risk mitigation. You will collaborate closely with various departments, including IT, Refining, Mid-stream, Finance and Compliance, to ensure that our systems adhere to regulatory requirements and industry best practices. Your analytical skills and attention to detail will help safeguard our data and enhance operational efficiency, making you an invaluable asset to our team. As a leading Fortune 500 company, we foster a robust and supportive culture that emphasizes continuous learning and development. Our employees have the opportunity to gain diverse experiences across various sectors of the organization. Furthermore, we offer a competitive salary structure, including a 401K match and a cash balance pension plan. KEY RESPONSIBILITIES: Participate as a Staff or Lead Auditor, perform information technology (IT) audits on MPC's and MPLX's business activities in accordance with International Standards for the Professional Practice of Internal Auditing and enterprise methodology to identify technology risks, evaluate the efficiency and effectiveness of areas such as infrastructure, enterprise business applications, cybersecurity, 3rd party IT support and internal controls that may have an impact on the integrity of the control environment, integrity of company and/or financial information/data, or achievement of business objectives. Performs risk-based integrated audit procedures on scheduled audit projects in accordance with approved risk-based audit programs in timely, efficient, professional manner, and develops audit plans that effectively and efficiently incorporate all sub-process within the entire project cycle. As a lead on an audit engagement or project, manages work products and deliverables of staff auditors. Provide advisory review recommendations to management on the sufficiency of internal control design for new computer applications, systems, and infrastructure changes prior to implementation. Provide recommendations to IT management on the sufficiency of new policies, procedures and guidelines prior to publication. Maintain solid relationships with IT organization at multiple levels to help keep Audit team aligned with the IT strategy and associated risks. Identify value-added projects for partnering between Audit and IT. Advocate for 3A within the broader organization and be considered a controls expert. Coach/guide audit staff on audit processes and procedures, providing technical expertise and fostering their professional growth. Shares knowledge, trends, and best practices with team members to increase efficiency and effectiveness in the completion of audits and to enhance the company's risk assessment. May develop and deliver presentations to staff, management and/or the business. Leads special reviews/projects as requested, including system conversion systems migrations, reengineering initiatives, etc. Lead department initiatives Assist in the preparation of formal reports and presentations of audit results for Audit Committee, and / or senior & executive management. MINIMUM QUALIFICATIONS: Bachelor's Degree in Business, Computer Science, MIS, or other related fields. Master's degree, preferred. At least one of the following Professional Certifications are required or must be obtained within 2 years of position acceptance: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA), Cybersecurity, or other related industry certifications. Ten (10) - Fifteen (15) years of information systems, audit, or business experience is required, with a strong background in IT technologies and applications and progressive work experience and responsibilities is required. Familiarity with AGILE concepts preferred. Continuous Improvement Mindset. Prefer strong background in Operational Technology, Cloud Security, Cybersecurity, Artificial Intelligence and/or other Emerging Technologies. Travel 10-15% SKILLS: Adaptability, Authentic Communicator, Decision Making, Influencing other, Leadership & Mentoring, Organizing, Results Driven, Work Standards As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: San Antonio, Texas Job Requisition ID: Location Address: 539 S Main St Education: Bachelors (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
01/14/2026
Full time
An exciting career awaits you At MPC, we're committed to being a great place to work - one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment. POSITION SUMMARY MPC has an opportunity for a Lead IT Auditor! This role is located at our Findlay, OH or San Antonio, TX office and supports the Audit Assurance and Advisory Services Organization. As a Lead IT Auditor, you will play a crucial role in ensuring the integrity and security of our organization's information systems. Your expertise in auditing and evaluating IT processes will be instrumental in identifying potential risks and implementing effective controls. By leveraging Agile methodologies, you will enhance the flexibility and responsiveness of our audit processes, allowing for continuous improvement and timely risk mitigation. You will collaborate closely with various departments, including IT, Refining, Mid-stream, Finance and Compliance, to ensure that our systems adhere to regulatory requirements and industry best practices. Your analytical skills and attention to detail will help safeguard our data and enhance operational efficiency, making you an invaluable asset to our team. As a leading Fortune 500 company, we foster a robust and supportive culture that emphasizes continuous learning and development. Our employees have the opportunity to gain diverse experiences across various sectors of the organization. Furthermore, we offer a competitive salary structure, including a 401K match and a cash balance pension plan. KEY RESPONSIBILITIES: Participate as a Staff or Lead Auditor, perform information technology (IT) audits on MPC's and MPLX's business activities in accordance with International Standards for the Professional Practice of Internal Auditing and enterprise methodology to identify technology risks, evaluate the efficiency and effectiveness of areas such as infrastructure, enterprise business applications, cybersecurity, 3rd party IT support and internal controls that may have an impact on the integrity of the control environment, integrity of company and/or financial information/data, or achievement of business objectives. Performs risk-based integrated audit procedures on scheduled audit projects in accordance with approved risk-based audit programs in timely, efficient, professional manner, and develops audit plans that effectively and efficiently incorporate all sub-process within the entire project cycle. As a lead on an audit engagement or project, manages work products and deliverables of staff auditors. Provide advisory review recommendations to management on the sufficiency of internal control design for new computer applications, systems, and infrastructure changes prior to implementation. Provide recommendations to IT management on the sufficiency of new policies, procedures and guidelines prior to publication. Maintain solid relationships with IT organization at multiple levels to help keep Audit team aligned with the IT strategy and associated risks. Identify value-added projects for partnering between Audit and IT. Advocate for 3A within the broader organization and be considered a controls expert. Coach/guide audit staff on audit processes and procedures, providing technical expertise and fostering their professional growth. Shares knowledge, trends, and best practices with team members to increase efficiency and effectiveness in the completion of audits and to enhance the company's risk assessment. May develop and deliver presentations to staff, management and/or the business. Leads special reviews/projects as requested, including system conversion systems migrations, reengineering initiatives, etc. Lead department initiatives Assist in the preparation of formal reports and presentations of audit results for Audit Committee, and / or senior & executive management. MINIMUM QUALIFICATIONS: Bachelor's Degree in Business, Computer Science, MIS, or other related fields. Master's degree, preferred. At least one of the following Professional Certifications are required or must be obtained within 2 years of position acceptance: Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Public Accountant (CPA), Cybersecurity, or other related industry certifications. Ten (10) - Fifteen (15) years of information systems, audit, or business experience is required, with a strong background in IT technologies and applications and progressive work experience and responsibilities is required. Familiarity with AGILE concepts preferred. Continuous Improvement Mindset. Prefer strong background in Operational Technology, Cloud Security, Cybersecurity, Artificial Intelligence and/or other Emerging Technologies. Travel 10-15% SKILLS: Adaptability, Authentic Communicator, Decision Making, Influencing other, Leadership & Mentoring, Organizing, Results Driven, Work Standards As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: San Antonio, Texas Job Requisition ID: Location Address: 539 S Main St Education: Bachelors (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship or any other status protected by applicable federal, state, or local laws. If you would like more information about your EEO rights as an applicant, click here. If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources Department at . Please specify the reasonable accommodation you are requesting, along with the job posting number in which you may be interested. A Human Resources representative will review your request and contact you to discuss a reasonable accommodation. Marathon Petroleum offers a total rewards program which includes, but is not limited to, access to health, vision, and dental insurance, paid time off, 401k matching program, paid parental leave, and educational reimbursement. Detailed benefit information is available at .The hired candidate will also be eligible for a discretionary company-sponsored annual bonus program. Equal Opportunity Employer: Veteran / Disability We will consider all qualified Applicants for employment, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws. In reviewing criminal history in connection with a conditional offer of employment, Marathon will consider the key responsibilities of the role.
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
01/14/2026
Full time
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
01/14/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Harvard University, Wayfair, Salesforce, or Wellington Management among other leading organizations in the Greater Boston area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Business Operations - IT Support - Investment Operations - Project Management - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Johns Hopkins Public Safety (JHPS) is seeking an IT Manager responsible for staff management and coordination/oversight of one or more JHPS-related technologies that support JHPS and their clients, to include Johns Hopkins Police Department (JHPD). These technologies include but are not limited to networking and security (Firewalls, Intrusion Prevention systems, Security Incident and Event Management systems) infrastructure, server compute, virtualization, and storage (Nutanix, Dell, HP, cloud and SaaS services, and Microsoft Operating systems and licensing. They will also oversee management of IT Operations-related projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction. Job Scope/Complexity Typically has small to moderate size staff comprised of IT professionals as direct reports, which may include LAN and Systems Administrators, Systems Engineers and Programmer Analysts. Develops operating budget and participates in the setting of budget priorities in area of responsibility. Leads projects which vary in complexity and may involve coordination and collaboration with other IT groups at JHU/JHHS and outside vendors. Job Responsibilities The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Specific Duties & Responsibilities Strategy & Planning Provides input and recommendations to and/or formulates plans. Takes direction from leadership to implement those plans for the success of the unit. With an awareness of the organization's needs as well as the larger technology landscape of the institution implements technology solutions that meet departmental needs. Helps establish budgetary goals and provides input towards priorities. May develop IT operations budget. Participates in the establishment of technology policies and practices and implements them to ensure security and regulatory compliance. Relationship Management Represents organizational IT, academic or administrative leadership, in meetings related to IT policies and procedures across the institution. Manages the customer relationship and satisfaction as well as adherence to service level agreements. Creates and promotes a culture of excellent customer service. Maintains relationships with customer base to better understand their needs and address organizational goals. Establishes and maintains ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort. Maintains relationships with technology vendors for the department. Project/Produce Responsibility Within functional scope has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function. Is responsible for multiple IT projects that impact the department or IT function, including requirements gathering, planning, delegation of component tasks to team members and monitoring progress toward completion. As necessary actively participates in group's delivery of services, as well as participate in the on-call program for IT Support for the JHPD. Oversee the management and maintenance of networking, security infrastructure, including, but not limited to routers, switches, firewalls, intrusion prevention systems (IPS), security incident and event management (SIEM) systems to that support the mission of JHPS/JHPD and related services Oversee the management and maintenance of data center infrastructure including, but not limited to servers, virtualization servers, storage, DHCP/DNS, cloud services that support the mission of JHPS/JHPD and related services Oversee the creation of disaster recovery and business continuity strategies to maintain availability and integrity of infrastructure and services that support JHPD Assist with audit and compliance evaluation activities related to governance requirements and industry frameworks such as CJIS, NIST SP 800.53 rev 4 Staff Management Recruits, develops, retains, organizes and manages performance of staff. Assigns tasks, monitors progress and provides guidance. Perform other related duties as requested. Minimum Qualifications Bachelor's Degree. Five (5) years related experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Two (2) years of supervisory experience is preferred. Classified Title: IT Manager Job Posting Title (Working Title): IT Manager (Johns Hopkins Public Safety) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: m-f 8 - 4 FLSA Status: Exempt Location: Hybrid/Eastern High Campus Department name: VP for Public Safety Office of Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing . click apply for full job details
01/14/2026
Full time
Johns Hopkins Public Safety (JHPS) is seeking an IT Manager responsible for staff management and coordination/oversight of one or more JHPS-related technologies that support JHPS and their clients, to include Johns Hopkins Police Department (JHPD). These technologies include but are not limited to networking and security (Firewalls, Intrusion Prevention systems, Security Incident and Event Management systems) infrastructure, server compute, virtualization, and storage (Nutanix, Dell, HP, cloud and SaaS services, and Microsoft Operating systems and licensing. They will also oversee management of IT Operations-related projects within the constraints of scope, quality, time and cost to deliver specified requirements and meet customer satisfaction. Job Scope/Complexity Typically has small to moderate size staff comprised of IT professionals as direct reports, which may include LAN and Systems Administrators, Systems Engineers and Programmer Analysts. Develops operating budget and participates in the setting of budget priorities in area of responsibility. Leads projects which vary in complexity and may involve coordination and collaboration with other IT groups at JHU/JHHS and outside vendors. Job Responsibilities The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility. Specific Duties & Responsibilities Strategy & Planning Provides input and recommendations to and/or formulates plans. Takes direction from leadership to implement those plans for the success of the unit. With an awareness of the organization's needs as well as the larger technology landscape of the institution implements technology solutions that meet departmental needs. Helps establish budgetary goals and provides input towards priorities. May develop IT operations budget. Participates in the establishment of technology policies and practices and implements them to ensure security and regulatory compliance. Relationship Management Represents organizational IT, academic or administrative leadership, in meetings related to IT policies and procedures across the institution. Manages the customer relationship and satisfaction as well as adherence to service level agreements. Creates and promotes a culture of excellent customer service. Maintains relationships with customer base to better understand their needs and address organizational goals. Establishes and maintains ties with colleagues throughout the institution to ensure optimal collaboration and coordination of effort. Maintains relationships with technology vendors for the department. Project/Produce Responsibility Within functional scope has direct responsibility for the design, development, and application of technical solutions that satisfy customer needs and are essential to the ongoing operations of the department or IT function. Is responsible for multiple IT projects that impact the department or IT function, including requirements gathering, planning, delegation of component tasks to team members and monitoring progress toward completion. As necessary actively participates in group's delivery of services, as well as participate in the on-call program for IT Support for the JHPD. Oversee the management and maintenance of networking, security infrastructure, including, but not limited to routers, switches, firewalls, intrusion prevention systems (IPS), security incident and event management (SIEM) systems to that support the mission of JHPS/JHPD and related services Oversee the management and maintenance of data center infrastructure including, but not limited to servers, virtualization servers, storage, DHCP/DNS, cloud services that support the mission of JHPS/JHPD and related services Oversee the creation of disaster recovery and business continuity strategies to maintain availability and integrity of infrastructure and services that support JHPD Assist with audit and compliance evaluation activities related to governance requirements and industry frameworks such as CJIS, NIST SP 800.53 rev 4 Staff Management Recruits, develops, retains, organizes and manages performance of staff. Assigns tasks, monitors progress and provides guidance. Perform other related duties as requested. Minimum Qualifications Bachelor's Degree. Five (5) years related experience. Additional education may substitute for required experience, and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula. Preferred Qualifications Two (2) years of supervisory experience is preferred. Classified Title: IT Manager Job Posting Title (Working Title): IT Manager (Johns Hopkins Public Safety) Role/Level/Range: ATP/04/PF Starting Salary Range: $85,500 - $149,800 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: m-f 8 - 4 FLSA Status: Exempt Location: Hybrid/Eastern High Campus Department name: VP for Public Safety Office of Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework, the JHU Roadmap on Diversity and Inclusion . Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. EEO is the Law Accommodation Information If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the Talent Acquisition Office at . For TTY users, call via Maryland Relay or dial 711. For more information about workplace accommodations or accessibility at Johns Hopkins University, please visit . Vaccine Requirements Johns Hopkins University requires all faculty, staff, and students to receive the seasonal flu vaccine. Exceptions to the flu vaccine requirements may be provided to individuals for religious beliefs or medical reasons. Requests for an exception must be submitted to the JHU vaccination registry. The following additional provisions may apply, depending upon campus. Your recruiter will advise accordingly. The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing . click apply for full job details
Position Title: Part-Time Noncredit Vocational Instructor - Google Professional Certificates (Pool) Campus: West Valley College Definition: PART-TIME, ASSOCIATE FACULTY POOL Applications for Part-Time, Associate Faculty pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative. Assignment: This is a part-time position as an Associate Instructor in the School of Continuing Education. The School of Continuing Education is looking for qualified IT and data analytics instructors with the education and experience to teach noncredit courses in IT support, automation, cybersecurity, marketing and e-commerce, data analytics, and other IT courses. The assignments are as needed, during Spring, Summer, and/or Fall semesters. This position is represented by the West Valley-Mission Federation of Teachers (WVMFT / AFT Local 6554). Work location(s): West Valley College, Saratoga, CA; Campbell Community Center, Campbell, CA; Campbell Adult Community Education, San Jose, CA; Other sites serving noncredit students in Santa Clara County Salary and Benefits: Salary is based on a percentage of workload, up to a maximum of 67% of a full-time load. Salary is prorated based on an initial hiring salary range of $38,464 - $55,582 per semester; and is based on academic achievement, teaching and related experience. Minimum Qualifications: Education & Experience - possess any one of the following: Bachelor's degree; AND two years of relevant occupational experience; OR Associate degree; AND six years of relevant occupational experience; AND Understanding and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty, and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: A minimum of 1 year of experience teaching in the subject area of expertise, preferably adult populations. Possess professional certificate in relevant occupational area. Examples of Duties and Responsibilities: Instructional duties and assignments may consist of one or more of the following: Provide instruction for assigned courses. This includes preparation, in-class activities, evaluation of students' work, consultation with students outside of class (scheduling time beyond normal office hours if necessary), ensuring regular effective student contact for Distance Education courses, maintenance of currency in the subjects taught and other efforts related to the teaching of the assigned classes, and participate in the process of SLO assessment and evaluation and use the results of these assessments in the process of continuously improving student learning. Maintain accurate class and other records. Submit, when due, all necessary reports, such as attendance, grade reports, rosters, class and office schedules. File a syllabus for each course with the appropriate division offices. Post and maintain office hours each week in accordance with Article 17 for full-time faculty and Article 100.7 for associate faculty. Provide each student with a current course syllabus as required by Title 5, which includes SLOs, classroom procedures, requirements and grading policies and provide a copy to the Division Office. Refer students to appropriate college resources. Assist students by providing advice on requirements for successful achievement in the members' area of expertise. Application Information: APPLICATION INFORMATION: Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Unofficial copies of transcripts; (4) District Equivalency Application, if applicable; and (5) Any requested licenses or certificates, if applicable. All sections of the online application, including Education and Educational Work History, must be completed thoroughly. Supervisor(s) name(s) and telephone numbers must be included in the application. Incomplete applications will not be considered. Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment. The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely. ABOUT TRANSCRIPTS: If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements. Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application. If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store, then attach the electronic version of your transcript to this online application. Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts. When uploading transcripts, please ensure they are NOT encrypted, secured, or password-protected or they will be rejected by the system. EQUIVALENCY INFORMATION: Applicants applying under equivalency bear the responsibility of submitting the District's Equivalency Application form with details and evidence of the factors (academic preparation and/or experience) that they believe to be equivalent of the required qualifications for this position. Application(s) for equivalency are required if degrees are not in exact discipline required. The Equivalency Application is included in the online application as an OPTIONAL form to complete. ONLY complete the Request for Equivalency application if degree does not match discipline(s) stated in the Minimum Qualifications. List accurately and completely the courses taken that match requirements of the required degree. Do NOT attach documents such as course evaluations. For assistance, contact: Office of Human Resources, Attn: Recruitment 14000 Fruitvale Ave, Saratoga, CA 95070 Phone: Fax: Email: Selection Process: SELECTION PROCESS INFORMATION: Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview. Travel expenses to attend the interview are the responsibility of the candidate. Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application. Application materials become the property of the District and will not be returned or duplicated. The district reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. Prior to employment, the selected candidate must submit official transcripts. The district does not provide visa sponsorship. EEO STATEMENT:West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws. Posting Number: FYPOOL Open Date: 11/06/2024 Open Until Filled: Yes
01/14/2026
Full time
Position Title: Part-Time Noncredit Vocational Instructor - Google Professional Certificates (Pool) Campus: West Valley College Definition: PART-TIME, ASSOCIATE FACULTY POOL Applications for Part-Time, Associate Faculty pools are continually accepted (unless otherwise specified) by the District and will be added to the application pool for review by hiring authorities on an as-needed basis. Should you be invited for an interview, you will be contacted by a District representative. Assignment: This is a part-time position as an Associate Instructor in the School of Continuing Education. The School of Continuing Education is looking for qualified IT and data analytics instructors with the education and experience to teach noncredit courses in IT support, automation, cybersecurity, marketing and e-commerce, data analytics, and other IT courses. The assignments are as needed, during Spring, Summer, and/or Fall semesters. This position is represented by the West Valley-Mission Federation of Teachers (WVMFT / AFT Local 6554). Work location(s): West Valley College, Saratoga, CA; Campbell Community Center, Campbell, CA; Campbell Adult Community Education, San Jose, CA; Other sites serving noncredit students in Santa Clara County Salary and Benefits: Salary is based on a percentage of workload, up to a maximum of 67% of a full-time load. Salary is prorated based on an initial hiring salary range of $38,464 - $55,582 per semester; and is based on academic achievement, teaching and related experience. Minimum Qualifications: Education & Experience - possess any one of the following: Bachelor's degree; AND two years of relevant occupational experience; OR Associate degree; AND six years of relevant occupational experience; AND Understanding and sensitivity to the diverse academic, socio-economic, ethnic, religious and cultural backgrounds, disability, and sexual orientation of community college students, faculty, and staff. Desired Qualifications: The ideal candidate will also demonstrate the following desired qualifications: A minimum of 1 year of experience teaching in the subject area of expertise, preferably adult populations. Possess professional certificate in relevant occupational area. Examples of Duties and Responsibilities: Instructional duties and assignments may consist of one or more of the following: Provide instruction for assigned courses. This includes preparation, in-class activities, evaluation of students' work, consultation with students outside of class (scheduling time beyond normal office hours if necessary), ensuring regular effective student contact for Distance Education courses, maintenance of currency in the subjects taught and other efforts related to the teaching of the assigned classes, and participate in the process of SLO assessment and evaluation and use the results of these assessments in the process of continuously improving student learning. Maintain accurate class and other records. Submit, when due, all necessary reports, such as attendance, grade reports, rosters, class and office schedules. File a syllabus for each course with the appropriate division offices. Post and maintain office hours each week in accordance with Article 17 for full-time faculty and Article 100.7 for associate faculty. Provide each student with a current course syllabus as required by Title 5, which includes SLOs, classroom procedures, requirements and grading policies and provide a copy to the Division Office. Refer students to appropriate college resources. Assist students by providing advice on requirements for successful achievement in the members' area of expertise. Application Information: APPLICATION INFORMATION: Interested applicants must submit online all materials requested, including: (1) A completed online West Valley-Mission Community College District application; (2) Resume; (3) Unofficial copies of transcripts; (4) District Equivalency Application, if applicable; and (5) Any requested licenses or certificates, if applicable. All sections of the online application, including Education and Educational Work History, must be completed thoroughly. Supervisor(s) name(s) and telephone numbers must be included in the application. Incomplete applications will not be considered. Do NOT send unrequested materials. Unrequested materials will be removed from your application and will not be used for consideration of employment. The employment application and supporting documents represent you; it is to your advantage to fill out the application form carefully and completely. ABOUT TRANSCRIPTS: If a minimum requirement is possession of a degree, then a copy of transcripts is required to be included with your application to verify the degree being awarded. If no transcripts are included, the application may be screened as not meeting minimum requirements. Degrees must have been awarded by a college or university accredited by an accrediting body recognized by the U.S. Council on Post-Secondary Accreditation and/or the U.S. Department of Education. Candidates with degrees earned outside of the United States must provide official certification of equivalency to U. S. degrees by a certified U. S. credential review service, must have a U.S. evaluation (course by course of the transcripts) and must be submitted with this online application. If you do not have an electronic version of the transcript, you can get it scanned at an office supply or copy store, then attach the electronic version of your transcript to this online application. Copies of diplomas, grade reports, graduation petitions, transcript evaluations requests, or similar documents WILL NOT be accepted in lieu of transcripts. When uploading transcripts, please ensure they are NOT encrypted, secured, or password-protected or they will be rejected by the system. EQUIVALENCY INFORMATION: Applicants applying under equivalency bear the responsibility of submitting the District's Equivalency Application form with details and evidence of the factors (academic preparation and/or experience) that they believe to be equivalent of the required qualifications for this position. Application(s) for equivalency are required if degrees are not in exact discipline required. The Equivalency Application is included in the online application as an OPTIONAL form to complete. ONLY complete the Request for Equivalency application if degree does not match discipline(s) stated in the Minimum Qualifications. List accurately and completely the courses taken that match requirements of the required degree. Do NOT attach documents such as course evaluations. For assistance, contact: Office of Human Resources, Attn: Recruitment 14000 Fruitvale Ave, Saratoga, CA 95070 Phone: Fax: Email: Selection Process: SELECTION PROCESS INFORMATION: Applications will be screened by appropriate department representatives on an as-needed basis. Qualified applicants who best meet the needs of the division will be contacted for an interview. Travel expenses to attend the interview are the responsibility of the candidate. Applications will remain in our online system for 1 year. Each year, part-time pools will be refreshed and applicants will be notified of the opportunity to re-submit application. Application materials become the property of the District and will not be returned or duplicated. The district reserves the right to contact former, current, the most recent employers, and others to investigate past employment records of applicants. Upon hire the successful candidate must provide the required documents of identity and authorization to work and attest he/she is authorized to work in the United States. Prior to employment, the selected candidate must submit official transcripts. The district does not provide visa sponsorship. EEO STATEMENT:West Valley-Mission Community College District is an Equal Opportunity Employer that seeks to employ a diverse workforce who will contribute to an inclusive and welcoming educational and employment environment. The District is committed to nondiscrimination on the basis of ethnic group identification, race, color, national origin, religion, age, sex, physical disability, mental disability, genetic information, ancestry, gender identity, gender expression, sexual orientation, language, accent, citizenship status, transgender status, parental status, marital status, economic status, military or veteran status, and medical condition consistent with applicable federal and state laws. Posting Number: FYPOOL Open Date: 11/06/2024 Open Until Filled: Yes
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Job Title: Cyber Security Analyst, Data Security and Awareness Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293707 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1.Collaborates with cybersecurity data security and awareness team members to triage, investigate, and resolve services tickets related to data security alerts, compromised accounts, security awareness incidents, and other data security issues 2.Collaborates with team members to improve security posture by supporting enhancements to KnowBe4, Microsoft Purview DLP, or similar programs policies, and processes for identifying, analyzing, and remediating compromised accounts 3.Assists with designing, coordinating, and delivering cybersecurity awareness campaigns to educate faculty, staff, and students on secure behaviors, institutional policies, and data protection best practices DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES : Working knowledge of Microsoft Purview DLP, Microsoft 365 security features, and security awareness platforms (e.g., KnowBe4) Hands-on experience with KnowBe4, Microsoft Purview DLP, and ServiceNow to support security operations, ticket management, and incident response activities Able to interpret alerts, analyze trends, and support risk-based improvements Able to collaborate effectively with cybersecurity team members and campus stakeholders, communicate security concepts to non-technical audiences, and support incident responses, ticketing workflows, and awareness initiatives Able to document security incidents, analyze metrics, and support reporting efforts to drive continuous improvement in security posture Able to develop foundational skills in identifying and responding to account compromise incidents, understanding data loss prevention policies, data classification, compliance requirements, and cybersecurity awareness program delivery Job Summary Leverages skills and tools to identify security concerns affecting campus systems. Creates, monitors, and maintains safeguards to ensure the secure option of all systems on campus. Responsibilities KEY RESPONSIBILITIES : 1. Collaborates with stakeholders to resolve computer security incidents and vulnerability compliance 2. Receives and analyzes network alerts from various sources within the enterprise 3. Determines possible causes of security alerts 4. Documents and escalates incidents including event s history, status and potential impact for further action that may cause ongoing and immediate impact to the environment 5. Utilizes cyber defense tools for continual monitoring and analysis of system activity to identify malicious activity Required Qualifications Educational Requirements High School diploma or equivalent Required Experience Two (2) years related Information Technology experience Preferred Qualifications Preferred Educational Qualifications Degree from an accredited institution of higher education in related field preferred Preferred Experience Previous experience in higher education preferred Working knowledge of enterprise security tools, such as M365, ServiceNow, and Data Loss Prevention Previous experience with Security Awareness programs and applications Prior experience with IT support or customer service is a plus Knowledge, Skills, & Abilities ABILITIES Ability to conduct vulnerability scans and recognize vulnerabilities in security systems Ability to interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute) Ability to accurately define incidents, problems, and events in the trouble ticketing system Ability to identify systemic security issues based on the analysis of vulnerability and configuration data Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Knowledge of computer networking concepts, communications, and protocols Knowledge of the common attack vectors on the network layer Knowledge of operating system command-line tools and network tools to identify vulnerabilities Knowledge of operating systems and Database Concepts Knowledge of cyber attackers, adversarial tactics, techniques, and procedures; Knowledge of cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks) Knowledge of regulations pertaining to storage and handling of confidential data, to include PII, PCI, HIPPA, FERPA, etc. Knowledge of Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, technologies and applications SKILLS Skilled in recognizing and categorizing types of vulnerabilities and associated attacks Skilled in identifying hidden patterns or relationships Skilled in reviewing logs to identify evidence of past intrusions Skilled in performing root cause analysis Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite and other required applications) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time This position does not require security clearance. Background Check Standard Enhanced Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening . click apply for full job details
01/14/2026
Full time
Job Title: Cyber Security Analyst, Data Security and Awareness Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293707 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Department Information DEPARTMENT SPECIFIC TASKS AND RESPONSIBILITIES: 1.Collaborates with cybersecurity data security and awareness team members to triage, investigate, and resolve services tickets related to data security alerts, compromised accounts, security awareness incidents, and other data security issues 2.Collaborates with team members to improve security posture by supporting enhancements to KnowBe4, Microsoft Purview DLP, or similar programs policies, and processes for identifying, analyzing, and remediating compromised accounts 3.Assists with designing, coordinating, and delivering cybersecurity awareness campaigns to educate faculty, staff, and students on secure behaviors, institutional policies, and data protection best practices DEPARTMENT SPECIFIC KNOWLEDGE, SKILLS, AND ABILITIES : Working knowledge of Microsoft Purview DLP, Microsoft 365 security features, and security awareness platforms (e.g., KnowBe4) Hands-on experience with KnowBe4, Microsoft Purview DLP, and ServiceNow to support security operations, ticket management, and incident response activities Able to interpret alerts, analyze trends, and support risk-based improvements Able to collaborate effectively with cybersecurity team members and campus stakeholders, communicate security concepts to non-technical audiences, and support incident responses, ticketing workflows, and awareness initiatives Able to document security incidents, analyze metrics, and support reporting efforts to drive continuous improvement in security posture Able to develop foundational skills in identifying and responding to account compromise incidents, understanding data loss prevention policies, data classification, compliance requirements, and cybersecurity awareness program delivery Job Summary Leverages skills and tools to identify security concerns affecting campus systems. Creates, monitors, and maintains safeguards to ensure the secure option of all systems on campus. Responsibilities KEY RESPONSIBILITIES : 1. Collaborates with stakeholders to resolve computer security incidents and vulnerability compliance 2. Receives and analyzes network alerts from various sources within the enterprise 3. Determines possible causes of security alerts 4. Documents and escalates incidents including event s history, status and potential impact for further action that may cause ongoing and immediate impact to the environment 5. Utilizes cyber defense tools for continual monitoring and analysis of system activity to identify malicious activity Required Qualifications Educational Requirements High School diploma or equivalent Required Experience Two (2) years related Information Technology experience Preferred Qualifications Preferred Educational Qualifications Degree from an accredited institution of higher education in related field preferred Preferred Experience Previous experience in higher education preferred Working knowledge of enterprise security tools, such as M365, ServiceNow, and Data Loss Prevention Previous experience with Security Awareness programs and applications Prior experience with IT support or customer service is a plus Knowledge, Skills, & Abilities ABILITIES Ability to conduct vulnerability scans and recognize vulnerabilities in security systems Ability to interpret the information collected by network tools (e.g. Nslookup, Ping, and Traceroute) Ability to accurately define incidents, problems, and events in the trouble ticketing system Ability to identify systemic security issues based on the analysis of vulnerability and configuration data Able to handle multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Knowledge of computer networking concepts, communications, and protocols Knowledge of the common attack vectors on the network layer Knowledge of operating system command-line tools and network tools to identify vulnerabilities Knowledge of operating systems and Database Concepts Knowledge of cyber attackers, adversarial tactics, techniques, and procedures; Knowledge of cyber-attack stages (e.g., reconnaissance, scanning, enumeration, gaining access, escalation of privileges, maintaining access, network exploitation, covering tracks) Knowledge of regulations pertaining to storage and handling of confidential data, to include PII, PCI, HIPPA, FERPA, etc. Knowledge of Intrusion Detection System (IDS)/Intrusion Prevention System (IPS) tools, technologies and applications SKILLS Skilled in recognizing and categorizing types of vulnerabilities and associated attacks Skilled in identifying hidden patterns or relationships Skilled in reviewing logs to identify evidence of past intrusions Skilled in performing root cause analysis Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills Proficient with computer applications and programs associated with the position (i.e. Microsoft Office suite and other required applications) Strong attention to detail and follow up skills Strong customer service skills and phone and e-mail etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is considered a position of trust. This position does not require a purchasing card (P-Card). This position may travel 1% - 24% of the time This position does not require security clearance. Background Check Standard Enhanced Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening . click apply for full job details
Logo: Posting Number: STA00953PO25 Job Family: Operational Analysis Job Function: Business Intelligence USC Market Title: Business Intelligence Manager Link to USC Market Title: Job Level: P3 - Professional Business Title (Internal Title): Data Steward Program Manager Campus: Columbia Work County: Richland College/Division: Division of Information Technology Department: IT Enterprise Applications State Pay Band: 7 Approved Starting Salary: $65,539 Advertised Salary Range: $65,539 - Salary is commensurate with experience Location of Vacancy: Columbia, SC (on-site) Part/Full Time: Full Time Hours per Week: 37.5 Work Schedule: Standard working schedule: Monday - Friday 8:30am - 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT. Basis : 12 months Job Search Category: Information Technology About University of South Carolina: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement: The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Advertised Job Summary: We're looking for a Data Steward Program Manager to lead the university's data stewardship program-advancing data quality, governance, and accessibility across campus. You'll guide how institutional data is defined, shared, and protected, ensuring it supports strategic goals and regulatory standards.As part of our Analytics & Data Governance team in the Division of IT, you'll collaborate with data stewards, business units, and governance committees to strengthen data integrity and promote a culture of accountability and transparency. What You'll Do Lead and grow the university's Data Stewardship Program. Partner with data stewards, IT, and governance leaders to improve data quality and accessibility. Develop and maintain data glossaries, definitions, and stewardship documentation. Coordinate training and engagement for data stewards across departments. Track program outcomes and report progress to university leadership. Champion data governance tools and best practices that support collaboration and compliance. What You Bring Bachelor's degree and 3+ years of relevant experience (or equivalent education, certification, or training). Knowledge of data governance principles, stewardship frameworks, and compliance standards (FERPA, HIPAA). Strong skills in communication, facilitation, and project management. Proficiency with data governance and collaboration tools (e.g., Collibra, Purview, Smartsheet). Bonus Points For Master's degree in Data Governance, IT, or a related field. Experience in higher education or large enterprise data environments. Certifications like CDMP, DCAM, PMP, or Agile. Familiarity with tools like Collibra, Informatica, or Microsoft Purview. Why Join USC? At the University of South Carolina, you'll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience. Job Related Minimum Required Education and Experience: Requires a bachelor's degree in a job-related field and 3 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience. Preferred Qualifications: Master's degree in Data Governance, Information Technology, or a related discipline. Experience working in higher education or a large, complex organization. Familiarity with data governance tools such as Collibra, Informatica, or similar platforms. Certification in data governance (e.g., CDMP, DCAM) or project management (e.g., PMP, Agile). Knowledge/Skills/Abilities: Knowledge of data governance principles, stewardship frameworks, and data lifecycle management. Understanding of institutional data policies, privacy, and compliance standards (FERPA, HIPAA, etc.). Experience coordinating data stewardship programs, training, or certification initiatives. Ability to develop and maintain data definitions, glossaries, and stewardship documentation. Strong communication and facilitation skills to engage Data Stewards and Trustees across divisions. Skilled in project management, tracking progress, and reporting program outcomes. Proficiency with data governance and collaboration tools (e.g., Microsoft Purview, Collibra, Smartsheet). Strong analytical, organizational, and documentation abilities. Ability to translate data governance concepts into practical, actionable guidance. Capacity to build relationships and promote a culture of data accountability and transparency. Job Duty: Program Development & Oversight Design, implement, and manage the university's Data Stewardship Program to support institutional data governance. Develop and maintain policies, standards, and procedures related to data stewardship, classification, and quality. Collaborate with university leadership to establish data ownership and accountability frameworks. Essential Function: Yes Percentage of Time: 30 Job Duty: Stakeholder Collaboration & Training Serve as the primary liaison between data stewards, data custodians, and IT professionals. Provide guidance and training to data stewards and business units on data governance policies, roles, and responsibilities. Organize workshops, training sessions, and informational materials to enhance awareness and understanding of data governance principles. Essential Function: Yes Percentage of Time: 25 Job Duty: Data Quality & Compliance Monitoring Establish and maintain data quality metrics, processes, and monitoring mechanisms to ensure the accuracy, completeness, and consistency of institutional data. Work with compliance teams to ensure adherence to federal, state, and institutional regulations regarding data privacy and security (e.g., FERPA, HIPAA, GDPR). Assist in audits and risk assessments to evaluate compliance with data governance policies. Essential Function: Yes Percentage of Time: 20 Job Duty: Process Improvement & Technology Integration Collaborate with IT teams to integrate data governance tools and solutions within enterprise systems. Identify opportunities for process improvements to enhance data governance and stewardship practices. Support the implementation of metadata management and data cataloging initiatives to improve data discoverability and usability. Essential Function: Yes Percentage of Time: 15 Job Duty: Reporting & Communication Develop and present reports on data stewardship program progress, compliance status, and data quality trends to executive leadership and governance committees. Maintain documentation on data stewardship activities, program impact, and best practices. Communicate updates on data governance initiatives to stakeholders across the university. Essential Function: Yes Percentage of Time: 10 Safety Sensitive or Security Sensitive: No Hazardous weather category: Non-Essential Number of Vacancies: 1 Job Open Date: 12/05/2025 Job Close Date: 01/18/2026 Open Until Filled: No Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email . click apply for full job details
01/14/2026
Full time
Logo: Posting Number: STA00953PO25 Job Family: Operational Analysis Job Function: Business Intelligence USC Market Title: Business Intelligence Manager Link to USC Market Title: Job Level: P3 - Professional Business Title (Internal Title): Data Steward Program Manager Campus: Columbia Work County: Richland College/Division: Division of Information Technology Department: IT Enterprise Applications State Pay Band: 7 Approved Starting Salary: $65,539 Advertised Salary Range: $65,539 - Salary is commensurate with experience Location of Vacancy: Columbia, SC (on-site) Part/Full Time: Full Time Hours per Week: 37.5 Work Schedule: Standard working schedule: Monday - Friday 8:30am - 5:00pm, with 1 hour for lunch. Must be willing to work a flexible schedule to meet the needs of the Division of IT. Basis : 12 months Job Search Category: Information Technology About University of South Carolina: From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor's degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service - helping to build healthier, more educated communities in South Carolina and beyond. Veterans' Preference Statement: The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities. Advertised Job Summary: We're looking for a Data Steward Program Manager to lead the university's data stewardship program-advancing data quality, governance, and accessibility across campus. You'll guide how institutional data is defined, shared, and protected, ensuring it supports strategic goals and regulatory standards.As part of our Analytics & Data Governance team in the Division of IT, you'll collaborate with data stewards, business units, and governance committees to strengthen data integrity and promote a culture of accountability and transparency. What You'll Do Lead and grow the university's Data Stewardship Program. Partner with data stewards, IT, and governance leaders to improve data quality and accessibility. Develop and maintain data glossaries, definitions, and stewardship documentation. Coordinate training and engagement for data stewards across departments. Track program outcomes and report progress to university leadership. Champion data governance tools and best practices that support collaboration and compliance. What You Bring Bachelor's degree and 3+ years of relevant experience (or equivalent education, certification, or training). Knowledge of data governance principles, stewardship frameworks, and compliance standards (FERPA, HIPAA). Strong skills in communication, facilitation, and project management. Proficiency with data governance and collaboration tools (e.g., Collibra, Purview, Smartsheet). Bonus Points For Master's degree in Data Governance, IT, or a related field. Experience in higher education or large enterprise data environments. Certifications like CDMP, DCAM, PMP, or Agile. Familiarity with tools like Collibra, Informatica, or Microsoft Purview. Why Join USC? At the University of South Carolina, you'll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience. Job Related Minimum Required Education and Experience: Requires a bachelor's degree in a job-related field and 3 or more years of job-related experience, which may be substituted by an equivalent combination of job-related certification, training, education, and/or experience. Preferred Qualifications: Master's degree in Data Governance, Information Technology, or a related discipline. Experience working in higher education or a large, complex organization. Familiarity with data governance tools such as Collibra, Informatica, or similar platforms. Certification in data governance (e.g., CDMP, DCAM) or project management (e.g., PMP, Agile). Knowledge/Skills/Abilities: Knowledge of data governance principles, stewardship frameworks, and data lifecycle management. Understanding of institutional data policies, privacy, and compliance standards (FERPA, HIPAA, etc.). Experience coordinating data stewardship programs, training, or certification initiatives. Ability to develop and maintain data definitions, glossaries, and stewardship documentation. Strong communication and facilitation skills to engage Data Stewards and Trustees across divisions. Skilled in project management, tracking progress, and reporting program outcomes. Proficiency with data governance and collaboration tools (e.g., Microsoft Purview, Collibra, Smartsheet). Strong analytical, organizational, and documentation abilities. Ability to translate data governance concepts into practical, actionable guidance. Capacity to build relationships and promote a culture of data accountability and transparency. Job Duty: Program Development & Oversight Design, implement, and manage the university's Data Stewardship Program to support institutional data governance. Develop and maintain policies, standards, and procedures related to data stewardship, classification, and quality. Collaborate with university leadership to establish data ownership and accountability frameworks. Essential Function: Yes Percentage of Time: 30 Job Duty: Stakeholder Collaboration & Training Serve as the primary liaison between data stewards, data custodians, and IT professionals. Provide guidance and training to data stewards and business units on data governance policies, roles, and responsibilities. Organize workshops, training sessions, and informational materials to enhance awareness and understanding of data governance principles. Essential Function: Yes Percentage of Time: 25 Job Duty: Data Quality & Compliance Monitoring Establish and maintain data quality metrics, processes, and monitoring mechanisms to ensure the accuracy, completeness, and consistency of institutional data. Work with compliance teams to ensure adherence to federal, state, and institutional regulations regarding data privacy and security (e.g., FERPA, HIPAA, GDPR). Assist in audits and risk assessments to evaluate compliance with data governance policies. Essential Function: Yes Percentage of Time: 20 Job Duty: Process Improvement & Technology Integration Collaborate with IT teams to integrate data governance tools and solutions within enterprise systems. Identify opportunities for process improvements to enhance data governance and stewardship practices. Support the implementation of metadata management and data cataloging initiatives to improve data discoverability and usability. Essential Function: Yes Percentage of Time: 15 Job Duty: Reporting & Communication Develop and present reports on data stewardship program progress, compliance status, and data quality trends to executive leadership and governance committees. Maintain documentation on data stewardship activities, program impact, and best practices. Communicate updates on data governance initiatives to stakeholders across the university. Essential Function: Yes Percentage of Time: 10 Safety Sensitive or Security Sensitive: No Hazardous weather category: Non-Essential Number of Vacancies: 1 Job Open Date: 12/05/2025 Job Close Date: 01/18/2026 Open Until Filled: No Special Instructions to Applicant: Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email . click apply for full job details
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
01/14/2026
Full time
Job Title: Support Analyst (IT-Client Services) Department: Client Services Work Location: ALL SITES Duties: Under direction, the Support Analyst is responsible for troubleshooting, diagnosing, and repairing of computing-related problems. As part of the USS Technical Team, this position will assist in maintaining advanced high-level client services systems, such as VDI, SCCM, AD settings, Life Cycle Management, Copier/Pay-to-print, classroom technologies. The primary focus is on field repair and onsite troubleshooting working directly with users providing high customer service levels and responding to trouble tickets/email or walk-ins. Will be assigned to fill in on phone duty when needed. The Support Analyst is dedicated to the learning college concepts by developing programs and facilitating activities that promote student success and lifelong learning. Essential duties and responsibilities; others may be assigned: 1. Assists with maintaining all college computer-related equipment inventory.2. Assists with maintaining the ticketing system, provides thorough comments and descriptions when using a ticketing system, and is responsible for completing field tickets.3. Assists personnel and other departments in the training of faculty and staff on new hardware and software.4. Assists with quotes and materials for preparing purchase requisitions.5. Assists with maintaining compliance with the college's software licensing.6. Assists with User Support Services (USS) projects using all USS troubleshooting tools and methods.7. Assists with the installation and testing of technological equipment for curriculum and administrative use, the loading, configuring of operating systems, patching, and upgrades and updates on equipment.8. Assists with the execution of college computing governance and client security.9. Assists with the repairs, upgrades, and Life Cycle Management of all computing devices and labs.10. Installs any IT related devices, including but not limited to computers, printers, copiers, etc., and assists users anywhere on campus, including remote sites.11. Assists with maintaining academic classroom lab software and images.12. Responsible for assisting multiple support servers, including maintenance and upgrades (including but not limited to - VDI, SCCM, Printer, Microsoft, Apple, etc.).13. Maintains and configures group policies and desktop control software.14. Provides support for all computer-based media software and hardware and all audiovisual setups, phone problems, and network connectivity issues.15. Assists with data analysis and preparing reports of all computer-based equipment owned by the college.16. Assists with maintaining current and up-to-date documentation of all procedures, guidelines, and information regarding specialized software installs that are purchased by the college.17. Performs other duties as assigned. Education/Experience: Associate's degree or higher required. Minimum of three (3) years' relevant IT work experience required. Experience providing in-person, walk-up or remote IT support, Deploying and supporting Windows, Installing/uninstalling PC hardware/software; Performing mass workstation deployments and migrations Bachelor's Degree preferred. A+/N+ Certifications or Microsoft/Apple Certifications or IT/Helpdesk Certifications. VMware certifications and other technical certifications are a plus. Please ensure you list required experience/education qualifications on your resume and application. Qualifications: • Knowledge of operating system concepts and operation. • Familiarly with programs, languages, and supported software packages. • Above average communication skills with ability to collaborate. • Knowledge of personal computing hardware components. • Demonstrated analytical ability to logically approach problems. Position Status: Full Time Hours: General hours: Monday-Friday, 8:00 am to 5:00 p.m. Hours may vary Location: Palos Hills main campus and extension sites Salary/Wage: $27.99-$28.89/hour, plus benefits Hourly/Salary: Hourly Benefits: FT Support Staff Position Moraine Valley offers a generous benefits plan which includes paid time off, tuition discounts for benefit eligible employees and dependents, medical, dental, vision, and retirement benefits in a collaborative and friendly environment. These include: Health, Dental, Vision Life insurance; Optional life Disability insurance Tuition reimbursement MVCC Tuition waiver SURS Retirement plan Vacation Days Holidays Sick Leave Personal days Bereavement days Tax-sheltered annuity plans Visit these links to learn more about specific benefits and eligibility criterion for this position/category: Benefit Highlights Benefit Guide-Details Review of Applications Begins: 08/22/2025 Position Type: Support/Hourly Staff Posting Number: SS00572P Open Date: 08/11/2025 Open Until Filled: Yes Special Instructions to Applicants: Please apply online on the jobs.morainevalley.edu site with required materials and references. Please do not use a third party site to submit your application. To ensure consideration, please apply prior to the review date. Note that sponsorship opportunities are not available.
NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Job Description NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Category Boston University Medical Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $80,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University's National Emerging Infectious Diseases Laboratories is seeking a critical-thinking, diligent, driven technology professional to join our innovative and inclusive community. NEIDL IT supports the computing needs of the institutes unique research and operations, in close collaboration with institute faculty, staff, and students. The IT Systems Specialist primarily provides direct client support for requests and issues and configures systems for research and operations. This typically involves recommending technical solutions; educating clients on available tools; and installing, maintaining, and troubleshooting Windows and Mac computers and software. There will be opportunities to contribute to special technology projects supporting the NEIDLs unique work. The ideal candidate has client-facing IT experience, offers excellent customer service with a service-oriented approach, and enjoys making a difference while collaborating with colleagues in diverse roles. Required Skills Requirements: Deep familiarity with Windows and MacOS operating system use and management. Comfortable with installing, configuring, and upgrading Windows and Mac systems. Proven track record in troubleshooting hardware, software, OS, and network issues while employing thoughtful strategy and communication. Familiarity with Microsoft Office and common desktop software, Microsoft Teams, Zoom, and Active Directory. Experience with tools leveraged in enterprise environments for delivering support and system management - such as for remote assistance, asset management, deployment and mobile device management, patching, virus protection, and encryption (e.g., BeyondTrust Bomgar, Quest KACE, Microsoft Deployment Toolkit). Familiarity with wired/wireless networking principles, such as TCP/IP and application protocols, and how they play a role in normal computer use. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$80,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06d7da6d6d83604dbd520ffa24b1ccae
01/14/2026
Full time
NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Job Description NEIDL IT SYSTEMS SPECIALIST, National Emerging Infectious Disease Lab Category Boston University Medical Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $72,000.00 Expected Hiring Range Maximum $80,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Boston University's National Emerging Infectious Diseases Laboratories is seeking a critical-thinking, diligent, driven technology professional to join our innovative and inclusive community. NEIDL IT supports the computing needs of the institutes unique research and operations, in close collaboration with institute faculty, staff, and students. The IT Systems Specialist primarily provides direct client support for requests and issues and configures systems for research and operations. This typically involves recommending technical solutions; educating clients on available tools; and installing, maintaining, and troubleshooting Windows and Mac computers and software. There will be opportunities to contribute to special technology projects supporting the NEIDLs unique work. The ideal candidate has client-facing IT experience, offers excellent customer service with a service-oriented approach, and enjoys making a difference while collaborating with colleagues in diverse roles. Required Skills Requirements: Deep familiarity with Windows and MacOS operating system use and management. Comfortable with installing, configuring, and upgrading Windows and Mac systems. Proven track record in troubleshooting hardware, software, OS, and network issues while employing thoughtful strategy and communication. Familiarity with Microsoft Office and common desktop software, Microsoft Teams, Zoom, and Active Directory. Experience with tools leveraged in enterprise environments for delivering support and system management - such as for remote assistance, asset management, deployment and mobile device management, patching, virus protection, and encryption (e.g., BeyondTrust Bomgar, Quest KACE, Microsoft Deployment Toolkit). Familiarity with wired/wireless networking principles, such as TCP/IP and application protocols, and how they play a role in normal computer use. Boston University offers an excellent benefits package including: Time Off: In addition to PTO and leave policy, BU employees have a paid intersession break and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance Program: Competitive tuition assistance program for yourself and family members. Check out and for more information! Boston University IS&T invests in our staff and their personal and professional growth. We promote staff learning including lunch and learn sessions, an extensive library of online courses, Fun Advisory Board (FAB) arranges a number of events throughout the year and opportunities to engage with peers at NERCOMP and EDUCAUSE events. If you require a reasonable accommodation in order to complete the employment application process, please contact the Equal Opportunity Office at . We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We, at IS&T, appreciate each individual's knowledge, experiences and insights which enhance who we are, and as our DEIA knowledge and practice grows, we will ensure that our Mission, Vision, & Practices remain equitable and welcoming to all. Required Skills Job Location: BOSTON, MA Position Type: Full-Time/Regular Salary Grade: $72,000.00-$80,000.00 To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-06d7da6d6d83604dbd520ffa24b1ccae
Research IT Solutions is seeking a highly collaborative, user-centered Research IT Solutions Engineer , who will provide technical engineering and solution design services for a range of IT solutions developed to meet the diverse needs of the Johns Hopkins University (JHU) and Johns Hopkins Medicine (JHM) research community. This role will contribute to the critical delivery of a new set of service offerings for the Research IT Solutions unit being rolled out under the Office of the Deputy CIO, as part of Johns Hopkins' expanding central IT support for the research mission. Research IT Solutions offers a coordinated experience to investigators through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT teams and support partners across the institution. Research IT Solutions bridges the gap between technology and research, helping investigators navigate the complexities of IT throughout the research lifecycle. The Research IT Solutions Engineer will draw on core skills in software development practices, continuous integration and deployment, research application support, cloud platform administration, data and storage management, and AI/ML workflow enablement to deliver solutions that address the evolving needs of investigators while ensuring alignment with institutional best practices. Specific Duties & Responsibilities Analysis & Requirements Gathering Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects to ensure product is delivered quickly according to software lifecycle standards. Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Provide monitoring and guidance in application design and development to more junior staff. Provide thought leadership in designing and developing innovative integrated solutions. Testing & Documentation Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service. Minimum Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, Information Technology, Electronic Engineering, or a related field. Five years of related work experience with computer systems and applications. Preferred Qualifications Four years of relevant professional experience, or an equivalent combination of education and experience. Experience supporting research computing projects across diverse domains, including data science, analytics, and computational workflows. Familiarity with cloud platforms and services (AWS, Azure, or Google Cloud), including emerging cloud-native research tools. Knowledge of research-focused platforms such as collaborative computing environments, data processing frameworks, or electronic research tools (e.g., electronic lab notebooks). Exposure to containerization, workflow orchestration, and modern application environments used in research contexts. Experience supporting research applications and assisting with software development practices, CI/CD pipelines, and version control systems. Proficiency in at least one coding or scripting language (e.g., Python, R, Bash, or similar) for workflow automation and application support. Familiarity with collaboration and productivity platforms (e.g., Microsoft 365, GitHub, Jira). Ability to contribute to documentation and provide consultation that helps align technical solutions with research needs. Communication Skills - ability to communicate clearly with both technical and non-technical audiences, while being respectful of diverse perspectives. Data Sensitivity and Compliance - familiarity with data protection principles and relevant regulations such as HIPAA and FERPA. Technical Skills and Expected Level of Proficiency Agile Methodology - Intermediate Algorithms - Intermediate Application Programming Interface (API - Intermediate CI/CD - Intermediate Cloud Serverless Computing Architecture - Intermediate Code Review - Intermediate Data Architecture and Design - Intermediate Data Structures - Intermediate Debugging - Intermediate Dev Ops: Intermediate JIRA - Intermediate New Product Development - Intermediate Secure Coding - Intermediate Service Orientated Architecture - Intermediate Software Design Patterns - Intermediate Software Development Life Cycle - Intermediate Software Engineering - Intermediate Unit Testing - Intermediate Classified Title: Software Engineer Job Posting Title (Working Title): Research IT Solutions Engineer Research) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: Research IT Solutions Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework . click apply for full job details
01/14/2026
Full time
Research IT Solutions is seeking a highly collaborative, user-centered Research IT Solutions Engineer , who will provide technical engineering and solution design services for a range of IT solutions developed to meet the diverse needs of the Johns Hopkins University (JHU) and Johns Hopkins Medicine (JHM) research community. This role will contribute to the critical delivery of a new set of service offerings for the Research IT Solutions unit being rolled out under the Office of the Deputy CIO, as part of Johns Hopkins' expanding central IT support for the research mission. Research IT Solutions offers a coordinated experience to investigators through the design and facilitation of secure, cutting-edge IT solutions and services, developed and supported in collaboration with key IT teams and support partners across the institution. Research IT Solutions bridges the gap between technology and research, helping investigators navigate the complexities of IT throughout the research lifecycle. The Research IT Solutions Engineer will draw on core skills in software development practices, continuous integration and deployment, research application support, cloud platform administration, data and storage management, and AI/ML workflow enablement to deliver solutions that address the evolving needs of investigators while ensuring alignment with institutional best practices. Specific Duties & Responsibilities Analysis & Requirements Gathering Define complex business/clinical/education problems by meeting with clients to observe and understand current processes and the issues related to those processes. Provide written documentation of findings to share with the client and other IT colleagues. Gather complex system requirements by meeting with clients and researching existing technology to understand the business requirements and possible solutions for new applications. Design & Development Develop detailed tasks and project plans by analyzing project scope and milestones for complex projects to ensure product is delivered quickly according to software lifecycle standards. Write functional/technical specifications from the complex system requirements, putting them into functional and technical descriptions for use by programmers and business analysts to develop technical solutions. Develop/change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for complex application development tasks. Document code and associated processes by adhering to development methodologies, adding code comments and appropriate documentation to various knowledge-base system(s) to simplify code maintenance and to improve support. Provide monitoring and guidance in application design and development to more junior staff. Provide thought leadership in designing and developing innovative integrated solutions. Testing & Documentation Create and document complex test scenarios using the appropriate testing tools to validate and verify application functionality. Test all changes by using the appropriate complex test scenarios to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Author and maintain documentation by writing audience-appropriate materials to serve as technical and/or end-user references. Mentor junior staff in testing tools and technologies by reviewing their work. Implementation & Maintenance Implement changes by adhering to the change management policies and procedures for any given project to communicate to all parties the nature, significance, and risk factors of the solution. Monitor changes and resolve complex problems by responding as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully to satisfy the customer requirements and to provide a smooth transition to the new solution. Provide support by investigating and resolving issues, including complex issues to ensure prompt, effective service. Minimum Qualifications Bachelor's Degree in Computer Science, Computer Information Systems, Information Technology, Electronic Engineering, or a related field. Five years of related work experience with computer systems and applications. Preferred Qualifications Four years of relevant professional experience, or an equivalent combination of education and experience. Experience supporting research computing projects across diverse domains, including data science, analytics, and computational workflows. Familiarity with cloud platforms and services (AWS, Azure, or Google Cloud), including emerging cloud-native research tools. Knowledge of research-focused platforms such as collaborative computing environments, data processing frameworks, or electronic research tools (e.g., electronic lab notebooks). Exposure to containerization, workflow orchestration, and modern application environments used in research contexts. Experience supporting research applications and assisting with software development practices, CI/CD pipelines, and version control systems. Proficiency in at least one coding or scripting language (e.g., Python, R, Bash, or similar) for workflow automation and application support. Familiarity with collaboration and productivity platforms (e.g., Microsoft 365, GitHub, Jira). Ability to contribute to documentation and provide consultation that helps align technical solutions with research needs. Communication Skills - ability to communicate clearly with both technical and non-technical audiences, while being respectful of diverse perspectives. Data Sensitivity and Compliance - familiarity with data protection principles and relevant regulations such as HIPAA and FERPA. Technical Skills and Expected Level of Proficiency Agile Methodology - Intermediate Algorithms - Intermediate Application Programming Interface (API - Intermediate CI/CD - Intermediate Cloud Serverless Computing Architecture - Intermediate Code Review - Intermediate Data Architecture and Design - Intermediate Data Structures - Intermediate Debugging - Intermediate Dev Ops: Intermediate JIRA - Intermediate New Product Development - Intermediate Secure Coding - Intermediate Service Orientated Architecture - Intermediate Software Design Patterns - Intermediate Software Development Life Cycle - Intermediate Software Engineering - Intermediate Unit Testing - Intermediate Classified Title: Software Engineer Job Posting Title (Working Title): Research IT Solutions Engineer Research) Role/Level/Range: ATP/04/PE Starting Salary Range: $73,300 - $128,300 Annually (Commensurate w/exp.) Employee group: Full Time Schedule: Mon-Fri 8:30am-5:00pm FLSA Status: Exempt Location: Remote Department name: Research IT Solutions Personnel area: University Administration Total Rewards The referenced base salary range represents the low and high end of Johns Hopkins University's salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, education/training and other qualifications. Johns Hopkins offers a total rewards package that supports our employees' health, life, career and retirement. More information can be found here: . Education and Experience Equivalency Please refer to the job description above to see which forms of equivalency are permitted for this position. If permitted, equivalencies will follow these guidelines: JHU Equivalency Formula: 30 undergraduate degree credits (semester hours) or 18 graduate degree credits may substitute for one year of experience. Additional related experience may substitute for required education on the same basis. For jobs where equivalency is permitted, up to two years of non-related college course work may be applied towards the total minimum education/experience required for the respective job. Applicants Completing Studies Applicants who do not meet the posted requirements but are completing their final academic semester/quarter will be considered eligible for employment and may be asked to provide additional information confirming their academic completion date. Background Checks The successful candidate(s) for this position will be subject to a pre-employment background check. Johns Hopkins is committed to hiring individuals with a justice-involved background, consistent with applicable policies and current practice. A prior criminal history does not automatically preclude candidates from employment at Johns Hopkins University. In accordance with applicable law, the university will review, on an individual basis, the date of a candidate's conviction, the nature of the conviction and how the conviction relates to an essential job-related qualification or function. Diversity and Inclusion The Johns Hopkins University values diversity, equity and inclusion and advances these through our key strategic framework . click apply for full job details
Posting Number Regular_ Position Title Lead Information Systems Technician Classification Title: Information Systems Support Supervisor Min Salary: $46,473.31 FLSA: NE = Non-Exempt Position Type Staff Position Summary Rowan-Cabarrus Community College is seeking a dynamic Lead Information Systems Technician to become an integral part of our dedicated team. In this key position, you will provide expert technical support and strategic guidance to faculty, staff, and students, ensuring a seamless and reliable IT experience across campus. Working in partnership with the End User Support Supervisor, you will coordinate daily operations and mentor the Information Systems Technicians, driving prompt and practical solutions to technology challenges. Your leadership will play a vital role in advancing the college's mission of delivering exceptional education and services. As Lead Information Systems Technician, you will champion the efficient delivery of IT support, making a measurable difference in the academic and operational excellence of Rowan-Cabarrus Community College. Required Education/Experience Associate degree in Information Technology, Computer Science, or related field. Minimum of 2 years of experience in providing technical support in an IT environment, with demonstrated proficiency in troubleshooting and problem-solving. Strong knowledge of hardware, software, and networking principles, with familiarity with Microsoft Windows and Office products. Preferred Education/Experience/Skills Experience with remote support tools and enterprise-level tickets. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Modern Desktop Technician, are highly desirable. Other Knowledge, Skills and Abilities Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders. Proficient in troubleshooting hardware, software, and network issues. Knowledge of computers and related software applications. Proven ability to prioritize and manage multiple tasks in a fast-paced environment. Customer service mindset with a strong commitment to user satisfaction. Department Network & Security Work Hours The Lead Information Systems Technician position at Rowan-Cabarrus Community College follows a standard work schedule of 8:00 am to 5:00 pm, Monday through Friday. Located at the North Campus in Salisbury, NC, this role requires weekly on-campus attendance to facilitate in-person collaboration, meetings, and support activities. Full-time on-campus presence may be necessary during designated reporting periods or blackout maintenance times to oversee critical operations and address emergent issues effectively. Additionally, occasional flexibility in work hours may be required to accommodate evening or weekend work, especially during major system upgrades or urgent technical incidents. Efforts are made to provide advance notice and support work-life balance for employees while ensuring seamless IT support services for the college community. Posting Date 01/08/2026 Closing Date 02/08/2026 Open Until Filled: No Duty and Responsibility 1. Provide technical support and troubleshooting assistance to end users regarding hardware, software, network, and other IT-related issues. Duty and Responsibility 2. Supervise the Information Systems Technicians, including assigning tasks, providing guidance and mentorship, and evaluating performance. Duty and Responsibility 3. Assist the End User Support Supervisor in developing and implementing standard operating procedures (SOPs) for IT support services to ensure consistency and efficiency. Duty and Responsibility 4. Serve as a point of escalation for complex technical issues, providing expertise and guidance to resolve challenges in a timely manner. Duty and Responsibility 5. Coordinate with other IT departments and stakeholders to address technical problems, implement solutions, and enhance the user experience. Duty and Responsibility 6. Assist in the administration and maintenance of IT systems and resources, including hardware, software, and peripherals. Duty and Responsibility 7. Participate in the planning and execution of IT projects, upgrades, and deployments, ensuring minimal disruption to operations. Duty and Responsibility 8. Collaborate with the Supervisor of End User Support to monitor service levels and metrics, identifying areas for improvement and implementing corrective actions as needed. Duty and Responsibility 9. Keep abreast of emerging technologies and industry best practices in end user support, contributing to continuous improvement initiatives. Duty and Responsibility 10. Foster a positive and customer-centric culture within the Information Systems Technician team, promoting teamwork, collaboration, and knowledge sharing.
01/14/2026
Full time
Posting Number Regular_ Position Title Lead Information Systems Technician Classification Title: Information Systems Support Supervisor Min Salary: $46,473.31 FLSA: NE = Non-Exempt Position Type Staff Position Summary Rowan-Cabarrus Community College is seeking a dynamic Lead Information Systems Technician to become an integral part of our dedicated team. In this key position, you will provide expert technical support and strategic guidance to faculty, staff, and students, ensuring a seamless and reliable IT experience across campus. Working in partnership with the End User Support Supervisor, you will coordinate daily operations and mentor the Information Systems Technicians, driving prompt and practical solutions to technology challenges. Your leadership will play a vital role in advancing the college's mission of delivering exceptional education and services. As Lead Information Systems Technician, you will champion the efficient delivery of IT support, making a measurable difference in the academic and operational excellence of Rowan-Cabarrus Community College. Required Education/Experience Associate degree in Information Technology, Computer Science, or related field. Minimum of 2 years of experience in providing technical support in an IT environment, with demonstrated proficiency in troubleshooting and problem-solving. Strong knowledge of hardware, software, and networking principles, with familiarity with Microsoft Windows and Office products. Preferred Education/Experience/Skills Experience with remote support tools and enterprise-level tickets. Relevant certifications, such as CompTIA A+ or Microsoft Certified: Modern Desktop Technician, are highly desirable. Other Knowledge, Skills and Abilities Excellent communication and interpersonal skills, with the ability to interact effectively with diverse stakeholders. Proficient in troubleshooting hardware, software, and network issues. Knowledge of computers and related software applications. Proven ability to prioritize and manage multiple tasks in a fast-paced environment. Customer service mindset with a strong commitment to user satisfaction. Department Network & Security Work Hours The Lead Information Systems Technician position at Rowan-Cabarrus Community College follows a standard work schedule of 8:00 am to 5:00 pm, Monday through Friday. Located at the North Campus in Salisbury, NC, this role requires weekly on-campus attendance to facilitate in-person collaboration, meetings, and support activities. Full-time on-campus presence may be necessary during designated reporting periods or blackout maintenance times to oversee critical operations and address emergent issues effectively. Additionally, occasional flexibility in work hours may be required to accommodate evening or weekend work, especially during major system upgrades or urgent technical incidents. Efforts are made to provide advance notice and support work-life balance for employees while ensuring seamless IT support services for the college community. Posting Date 01/08/2026 Closing Date 02/08/2026 Open Until Filled: No Duty and Responsibility 1. Provide technical support and troubleshooting assistance to end users regarding hardware, software, network, and other IT-related issues. Duty and Responsibility 2. Supervise the Information Systems Technicians, including assigning tasks, providing guidance and mentorship, and evaluating performance. Duty and Responsibility 3. Assist the End User Support Supervisor in developing and implementing standard operating procedures (SOPs) for IT support services to ensure consistency and efficiency. Duty and Responsibility 4. Serve as a point of escalation for complex technical issues, providing expertise and guidance to resolve challenges in a timely manner. Duty and Responsibility 5. Coordinate with other IT departments and stakeholders to address technical problems, implement solutions, and enhance the user experience. Duty and Responsibility 6. Assist in the administration and maintenance of IT systems and resources, including hardware, software, and peripherals. Duty and Responsibility 7. Participate in the planning and execution of IT projects, upgrades, and deployments, ensuring minimal disruption to operations. Duty and Responsibility 8. Collaborate with the Supervisor of End User Support to monitor service levels and metrics, identifying areas for improvement and implementing corrective actions as needed. Duty and Responsibility 9. Keep abreast of emerging technologies and industry best practices in end user support, contributing to continuous improvement initiatives. Duty and Responsibility 10. Foster a positive and customer-centric culture within the Information Systems Technician team, promoting teamwork, collaboration, and knowledge sharing.
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
01/14/2026
Full time
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
Category: : Faculty Subscribe: : Department: : Computer Information Technology Department Locations: : Boston, MA Posted: : Dec 12, 2025 Closes: : Mar 1, 2026 - 11:59 PM EST Type: : Full-time Ref. No.: : FAC Position ID: : 195643 About Bunker Hill Community College: With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is one of Massachusetts' largest community colleges, serving approximately 16,000 students annually. With campuses in Charlestown and Chelsea, BHCC offers a broad range of educational opportunities throughout Greater Boston. BHCC fosters a welcoming and supportive learning environment for students by offering associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific programs. Job Description: BHCC is seeking full-time, tenure-track faculty member in the Computer Information Technology Department with a focus on networking and security. Job duties for this position include teaching, advising, and college service; there are no research responsibilities. Candidates should demonstrate a passion for teaching and a desire to join faculty and staff to expand and create new strategies for student learning and success. Candidates should be dynamic educators who can facilitate the needs of diverse learners. BHCC seeks faculty who value advising students and wish to contribute fully to the life of the College. Faculty may be assigned courses at one or more of the College's locations. Responsibilities: Responsible for the teaching and curriculum development in the Computer Information Technology Department with primary teaching responsibilities in networking and security. Participate in ongoing curriculum review, assessment and modification. Develop instructional material consistent with course objectives and student learning outcomes and competencies. Use new technologies in the classroom to supplement instruction. Participate in ongoing professional development to remain current in teaching and content area knowledge. Teach in different modalities such as online, hybrid and remote. Work effectively with a diverse student, faculty and staff population. Actively participate as a faculty member in the general College and fulfill duties as stipulated in the MCCC Collective Bargaining Agreement. Requirements: Bachelor's degree in IT, Cybersecurity, Computer Science, or a closely related field; or an equivalent combination of education and significant professional experience. 3-5 years of recent, relevant experience in one or more of: IT support/administration, network engineering, network security, systems administration, cloud platforms, security operations, data analytics/data science and/or automation/DevOps. Ability to teach all levels of networking and security using lab-based, hands-on methods across in-person, synchronous remote, and web modalities. Demonstrated commitment to student-centered, inclusive teaching and proven ability to work effectively with a diverse student, faculty, and staff population. Willingness to develop and teach online/hybrid/remote courses and engage in ongoing professional development to stay current. Preferred Requirements: Master's degree in IT, Cybersecurity, Computer Science, or a related field. Industry certifications, or equivalent relevant industry experience, such as: Cisco CCNA/CCNP; CompTIA Network+/Security+/CySA+; Linux+; Red Hat RHCSA/RHCE; Cloud associate (AWS/Azure/GCP); Offensive/security (CEH/eJPT/eCPPT); Network vendor (Palo Alto/Aruba/Juniper). Demonstrated experience with artificial intelligence in the teaching learning process. Demonstrated experience teaching in an online format. Demonstrated experience supporting student retention as part of teaching and learning. Community college teaching experience. Additional Information: Salary: $54,201.00 - $58,397.00 (Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement.) Full Time Faculty Benefited position. Review Date: March 1, 2026 Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: Resume Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE
01/14/2026
Full time
Category: : Faculty Subscribe: : Department: : Computer Information Technology Department Locations: : Boston, MA Posted: : Dec 12, 2025 Closes: : Mar 1, 2026 - 11:59 PM EST Type: : Full-time Ref. No.: : FAC Position ID: : 195643 About Bunker Hill Community College: With more than 50 years of academic excellence, Bunker Hill Community College (BHCC) is one of Massachusetts' largest community colleges, serving approximately 16,000 students annually. With campuses in Charlestown and Chelsea, BHCC offers a broad range of educational opportunities throughout Greater Boston. BHCC fosters a welcoming and supportive learning environment for students by offering associate degrees and certificates, early college and dual enrollment, community education, corporate training, and industry-specific programs. Job Description: BHCC is seeking full-time, tenure-track faculty member in the Computer Information Technology Department with a focus on networking and security. Job duties for this position include teaching, advising, and college service; there are no research responsibilities. Candidates should demonstrate a passion for teaching and a desire to join faculty and staff to expand and create new strategies for student learning and success. Candidates should be dynamic educators who can facilitate the needs of diverse learners. BHCC seeks faculty who value advising students and wish to contribute fully to the life of the College. Faculty may be assigned courses at one or more of the College's locations. Responsibilities: Responsible for the teaching and curriculum development in the Computer Information Technology Department with primary teaching responsibilities in networking and security. Participate in ongoing curriculum review, assessment and modification. Develop instructional material consistent with course objectives and student learning outcomes and competencies. Use new technologies in the classroom to supplement instruction. Participate in ongoing professional development to remain current in teaching and content area knowledge. Teach in different modalities such as online, hybrid and remote. Work effectively with a diverse student, faculty and staff population. Actively participate as a faculty member in the general College and fulfill duties as stipulated in the MCCC Collective Bargaining Agreement. Requirements: Bachelor's degree in IT, Cybersecurity, Computer Science, or a closely related field; or an equivalent combination of education and significant professional experience. 3-5 years of recent, relevant experience in one or more of: IT support/administration, network engineering, network security, systems administration, cloud platforms, security operations, data analytics/data science and/or automation/DevOps. Ability to teach all levels of networking and security using lab-based, hands-on methods across in-person, synchronous remote, and web modalities. Demonstrated commitment to student-centered, inclusive teaching and proven ability to work effectively with a diverse student, faculty, and staff population. Willingness to develop and teach online/hybrid/remote courses and engage in ongoing professional development to stay current. Preferred Requirements: Master's degree in IT, Cybersecurity, Computer Science, or a related field. Industry certifications, or equivalent relevant industry experience, such as: Cisco CCNA/CCNP; CompTIA Network+/Security+/CySA+; Linux+; Red Hat RHCSA/RHCE; Cloud associate (AWS/Azure/GCP); Offensive/security (CEH/eJPT/eCPPT); Network vendor (Palo Alto/Aruba/Juniper). Demonstrated experience with artificial intelligence in the teaching learning process. Demonstrated experience teaching in an online format. Demonstrated experience supporting student retention as part of teaching and learning. Community college teaching experience. Additional Information: Salary: $54,201.00 - $58,397.00 (Actual Salary Will Be Commensurate With Education and Experience in Accordance with MCCC/MTA Collective Bargaining Agreement.) Full Time Faculty Benefited position. Review Date: March 1, 2026 Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position. Please note that as a condition of employment, the final candidate will undergo Criminal Offender Record Information (CORI) and Sex Offender Registry Information (SORI) background screenings in accordance with state regulations. The results of these screenings may impact the hiring decision. Application Instructions: To be considered for this position please upload the following documents to your account: Resume Cover Letter Please be sure to address the Required Qualifications in your documents. If you need assistance applying through this website please contact our online Help Desk HERE
Posting Number: S14533P Working Title: Grant Project Coordinator (Limited-Term) Department: Libraries-Special Collections About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information. College/Unit/Department website: libs.uga.edu Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8 hrs/day, some evening and weekend work may be required. Advertised Salary: $40,000 Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Digital Asset Mgmt Tech I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: A bachelor's degree Position Summary: The Grant Project Coordinator is responsible to the Digitization and Data Coordinator for the UGA Special Collections Libraries. This position oversees and coordinates an NEH grant increasing access to the civil rights series of the Richard B. Russell, Jr. Collection by prepping materials, enhancing description, supervising digitization and redaction of personal information, and submission of files to the Digital Library of Georgia (DLG). The grant funds 2-3 undergraduate scanning students and 1-2 graduate students to assist with redaction and metadata, all of which are supervised by this position. The Special Collections Libraries provides collections storage, exhibition and event space, research and instruction rooms, staff workspace, and digitization facilities for UGA's three special collections libraries: The Hargrett Rare Book and Manuscript Library, the Richard B. Russell Library for Political Research and Studies, and the Walter J. Brown Media Archive and Peabody Awards Collection. This position has a limited term appointment term which is expected to end December 31, 2026. The position may be extended beyond the initial term, contingent upon continued funding. Knowledge, Skills, Abilities and/or Competencies: Proficiency in Microsoft Office Suite, ArchivesSpace, andimaging software (e.g., Adobe PhotoShop). Ability to supervise and train student assistants. Effective oral and written communication skills. Effective organizational skills. Demonstrated ability to perform detailed work with a high degree of accuracy and to work independently within a framework of assigned responsibilities. Demonstrated commitment to discretion and upholding privacy of records. Ability to gather data, compile information, and prepare reports. Physical Demands: Spending long periods of time at a computer and lifting and moving boxes weighing approximately 25 pounds each required Is driving a responsibility of this position?: No Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Prepares collections for digitization by providing metadata enhancement and records cleanup using ArchivesSpace, an open-source archives information management system. Percentage of time: 35 Duties/Responsibilities: Manages the work of scanning undergraduate and graduate students by directing and evaluating work, providing tracking, reporting, and quality control. Percentage of time: 30 Duties/Responsibilities: Prepares files for submission to the American Congress Digital Access Portal (ACDAP) and the Digital Library of Georgia (DLG). Adheres to the policies and procedures of the DLG including file naming conventions and metadata requirements. Assists with ingesting digitized material into ARCHive. Percentage of time: 25 Duties/Responsibilities: Maintains flexibility and awareness of changes and needs in the Department and organization by assuming similar duties and responsibilities as assigned. Percentage of time: 10 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: Sara Rountree Recruitment Contact Email:
01/14/2026
Full time
Posting Number: S14533P Working Title: Grant Project Coordinator (Limited-Term) Department: Libraries-Special Collections About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information. College/Unit/Department website: libs.uga.edu Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8 hrs/day, some evening and weekend work may be required. Advertised Salary: $40,000 Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Digital Asset Mgmt Tech I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Preferred Qualifications: A bachelor's degree Position Summary: The Grant Project Coordinator is responsible to the Digitization and Data Coordinator for the UGA Special Collections Libraries. This position oversees and coordinates an NEH grant increasing access to the civil rights series of the Richard B. Russell, Jr. Collection by prepping materials, enhancing description, supervising digitization and redaction of personal information, and submission of files to the Digital Library of Georgia (DLG). The grant funds 2-3 undergraduate scanning students and 1-2 graduate students to assist with redaction and metadata, all of which are supervised by this position. The Special Collections Libraries provides collections storage, exhibition and event space, research and instruction rooms, staff workspace, and digitization facilities for UGA's three special collections libraries: The Hargrett Rare Book and Manuscript Library, the Richard B. Russell Library for Political Research and Studies, and the Walter J. Brown Media Archive and Peabody Awards Collection. This position has a limited term appointment term which is expected to end December 31, 2026. The position may be extended beyond the initial term, contingent upon continued funding. Knowledge, Skills, Abilities and/or Competencies: Proficiency in Microsoft Office Suite, ArchivesSpace, andimaging software (e.g., Adobe PhotoShop). Ability to supervise and train student assistants. Effective oral and written communication skills. Effective organizational skills. Demonstrated ability to perform detailed work with a high degree of accuracy and to work independently within a framework of assigned responsibilities. Demonstrated commitment to discretion and upholding privacy of records. Ability to gather data, compile information, and prepare reports. Physical Demands: Spending long periods of time at a computer and lifting and moving boxes weighing approximately 25 pounds each required Is driving a responsibility of this position?: No Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Prepares collections for digitization by providing metadata enhancement and records cleanup using ArchivesSpace, an open-source archives information management system. Percentage of time: 35 Duties/Responsibilities: Manages the work of scanning undergraduate and graduate students by directing and evaluating work, providing tracking, reporting, and quality control. Percentage of time: 30 Duties/Responsibilities: Prepares files for submission to the American Congress Digital Access Portal (ACDAP) and the Digital Library of Georgia (DLG). Adheres to the policies and procedures of the DLG including file naming conventions and metadata requirements. Assists with ingesting digitized material into ARCHive. Percentage of time: 25 Duties/Responsibilities: Maintains flexibility and awareness of changes and needs in the Department and organization by assuming similar duties and responsibilities as assigned. Percentage of time: 10 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: Sara Rountree Recruitment Contact Email:
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
01/14/2026
Full time
Posting Number: S14552P Working Title: IT Professional Specialist Department: FACS-Tech & Instructional Srvc About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. College/Unit/Department website: Posting Type: External Retirement Plan: TRS or ORP Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: Monday-Friday, 8am-5pm Advertised Salary: Commensurate with Experience Posting Date: 01/02/2026 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Help Desk Professional I FLSA: Exempt FTE: 1.00 Minimum Qualifications: Bachelor's degree in a related field or equivalent Preferred Qualifications: CompTIA A+ certification Position Summary: The Office of Technology and Instructional Services (OTIS) provides technical support to the College of Family and Consumer Sciences faculty, staff, and students for various IT-related services. This position reports directly to the IT Director for the College of Family and Consumer Sciences and manages all aspects of client support operations. This includes assisting customers with all aspects of desktop support operations, providing support through telephone, email, and in-person. Responsible for documenting known problems and solutions in an internal ticketing system, as well as providing written guides and documentation for the OTIS helpdesk website. Knowledge, Skills, Abilities and/or Competencies: Excellent written and verbal communications skills. Critical thinking skills. Attention to detail. Develop and maintain written documentation. Knowledge of IT processes, functions, best practices, and procedures. Ability to assist the college's faculty, staff, and students in identifying and resolving problems regarding the use of a variety of hardware and software in an Active Directory networked environment. Ability to work both one-on-one and in a group environment. Physical Demands: Sit at computer for long periods of time. Lift up to 40 lbs. Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Client Support Services: Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all members of the OTIS staff and college. Provide Tier 1 support to the college administrators, faculty, staff, and students via helpdesk phone, email, and in-person. Make independent support decisions while working on-site and at different locations on campus. Work in conjunction with other IT services staff members to provide Tier 1 and 2 levels of IT support to all Administrators, Faculty, Staff, and Students of the college. Facilitate communication with OTIS staff members on complex technical issues that require escalation. Coordinate and perform all actions necessary to install and configure networked computer systems, software, and hardware for the members of the college. Including but not limited to assisting with equipment specifications, moving equipment, setting up equipment, backing up data, imaging equipment, configuring applications, and assisting with other deployment aspects as needed. Maintain and troubleshoot all client systems, make recommendations and perform software and hardware upgrades, and respond to any reported problems. Work as part of a team to create, modify, manage, develop, and institute college-wide AD group policies for the college. Maintain a proactive stance regarding patch management in identifying and alleviating systems issues. Provide excellent customer service to all clients, as well as communicate, and interact professionally and courteously with all OTIS staff team members. Input accurate machine data into multiple databases and maintain the integrity of that data. Follow all established procedures and protocols within OTIS and UGA. Percentage of time: 85 Duties/Responsibilities: Classroom Technology Support: Provide Tier 1 classroom technology support. Percentage of time: 10 Duties/Responsibilities: Evaluation and Development: Work with the IT Director, Systems Administrator, and other IT services staff members to resolve technical and procedural problems regarding the college's IT environment. Communicate on a technical level with software and hardware developers to manipulate equipment and applications to meet specific college needs. Percentage of time: 5 Contact Details: For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below. Recruitment Contact Name: David Floyd Recruitment Contact Email:
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
01/14/2026
Full time
SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Job Description SENIOR, LEARNING & EVENT TECHNOLOGY SPECIALIST, IS&T Classroom Technology Services Category Charles River Campus > Professional Job Location BOSTON, MA, United States Tracking Code Posted Date 1/7/2026 Salary Grade Grade 49 Expected Hiring Range Minimum $100,000.00 Expected Hiring Range Maximum $115,000.00 The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting. Position Type Full-Time/Regular Are you ready to be at the forefront of research and innovation on a vibrant, dynamic campus shaping the future of education? Join the Boston University Information Services & Technology (IS&T) community in our Learning & Event Technology Services (LETS) group. We are seeking applicants with diverse skills and experience to provide best-in-class AV/IT support to our faculty, staff, and students. We are looking for an energetic, self-directed, and motivated individual to join our Technology Experience & Community group as a Senior LETS Specialist on our AV/IT field engineering team. This hands-on role involves installing, configuring, repairing, and troubleshooting systems while providing advanced support for a wide range of AV/IT technology and services. You will also advise management on emerging technologies, test and verify new solutions, and serve on multiple service or project teams in various roles such as Subject Matter Expert or Technical Lead. This position will interface with consultants, integrators, vendors, general contractors, trades, and other partners. Required Skills Please note: This is an onsite position and may require occasional evening, weekend, and/or holiday hours. Requirements: 8+ years of progressively responsible experience with AV/IT technology in a support role. Bachelor's degree required; Masters preferred. (Work experience accepted in lieu of degree) Valid driver's license. Ability to lift moderately heavy equipment (up to 75 pounds). AVIXA CTS or CTS-I certification(s) preferred. Technical Qualifications: Crestron programming, troubleshooting, Simple, HTML5 DSP Biamp Configuration Dante Configuration & Setup Audio Commissioning AVoIP (Quality of Service) Virtual Control - VC4 (Programming, Loading, Setup, Linux) Install/Configure - Zoom/Teams Rooms AV Networking Cable Termination RS-232 Familiarity with enterprise management software (e.g., Crestron XIO or Fusion) Working knowledge of digital signage solutions (e.g., Appspace) Experience with ticketing systems (e.g., ServiceNow) Programming or commissioning experience in professional audio/video integration preferred Soft Skills: Patience in problem-solving complex technical issues, both over the phone and in person, with diverse customers. Ability to learn and support new technology quickly. Excellent interpersonal communication and strong customer service skills. Ability to work productively in cross-functional teams and independently. Ability to maintain control in rapidly changing situations, exhibiting a high level of independent decision-making. Willingness to train and share knowledge with other team members. Boston University Offers an Excellent Benefits Package: Time Off: Generous time off, paid intersession break, and 13 paid holidays. Retirement: University-funded retirement plan with full vesting after 2 years of eligible service. Tuition Assistance: Competitive tuition assistance program for yourself and family members. Transportation: Discounted MBTA pass and additional commuting options. Wellness: Programs and classes at little or no cost, including workshops and personal counseling. More information at ( ). Culture & Community: Access to discounts or free admission to various city art/cultural institutes around Boston. Public Service Loan Forgiveness Pet Insurance Our Mission: To provide best-in-class technology and data services to support outstanding education, groundbreaking research, effective administration, and a connected, secure community at Boston University, one of the largest private employers in Boston with almost 10,000 faculty and staff. IS&T invests in our staff's personal and professional growth. We promote staff learning through lunch and learn sessions, an extensive library of online courses, and opportunities to engage with peers at NERCOMP and EDUCAUSE events. Our Fun Advisory Board (FAB) arranges various events throughout the year, including nights at Lucky Strikes Boston, karaoke nights, BU hockey games, nights at Symphony Hall, pancake breakfasts, and department holiday lunches. If you require a reasonable accommodation to complete the employment application process, please contact the Equal Opportunity Office at . required. technology environment. Experience with Lecture Capture technology is highly preferred. Master's Degree in related discipline preferred. Certified Technology Specialist (CTS) certification preferred. Must hold a valid driver's license. Must be able to lift moderately heavy equipment (up to 75 pounds). Technical Expertise: Strong experience with lecture capture technology (Echo360 experience preferred.) Knowledge of Echo System Architecture, cradle to grave content lifecycle, system functions, integration options, ESS user interface and more preferred. Equipment expertise includes LCD and/or DLP projectors, visual presenters, audio amplifiers and mixers, various audio and video switching devices and electronic control systems. Experience with sound reinforcement and lighting set ups. Experience maintaining and programming Crestron and Extron systems. ITIL Foundations Certification preferred. Working knowledge of digital signage solutions such as Visix. Working knowledge of video streaming platforms, video network delivery methods, video presentation layers and technologies, video streaming protocols (i.e. RTP, UDP, RTSP, HLS, RTMP, MPEG-DASH), and video codecs (i.e. H.264, MPEG2, vp8, ProRes) required. Knowledge of TCP/IP, LAN/wireless networking principles and application protocols, i.e. HTTp, HTTPS, SMTP, and FTP. Familiarity with LDAP, CAS, & Shibboleth technologies. Familiarity with remote assistance technology (i.e. Bomgar) and enterprise management software (i.e. Crestron Fusion). Demonstrable application experience of working with the following technologies: Oracle, MS SQL Server 2005/2008 and MySql databases. Knowledge of programming, scripting, and use of regular expressions with technologies such as Perl, Powershell, Bash, etc. Program and configure AV equipment such as media control systems (AMX/Crestron/Extron), DSPs, matrix mixers and switchers, codec's. Program and configure systems with consultant driven designs as well as developing designs from scratch from client requirements. Interface with consultants, vendors, general contractors, electrical contractors and other partners. Demonstrating creative solutions to help differentiate LETS and the IT Help Center. At least two years of programming or commissioning experience in the professional audio/video integration preferred. Working knowledge of media management systems such as Kaltura. Experience supporting computer hardware and software including Windows and OSX operating systems, desktop business applications, various specialized applications, peripherals and mobile devices. Experience with WordPress and web site content management and development. Soft Skills: Must follow procedures and keep accurate records of incidents and requests while working in the field. Strong writing and organizational skills required. Demonstrate patience when problem-solving complex technical issues, over the phone and in person, with diverse customers. Learn and support new technology quickly. Must possess excellent interpersonal communication skills. Strong customer service skills absolutely necessary. Energetic, self-directed, motivated and professional individual who thrives in a fast-paced, dynamic environment. Interact with all levels of an organization in a professional, diplomatic and tactful manner. Work well with external vendors. Work well with both primary and dotted line reporting in a matrix environment. Work productively in cross-functional teams and/or resourcefully and independently as an individual. Must possess the ability to work autonomously and maintain control in rapidly changing situations. A high level of independent decision making is absolutely. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Required Skills Job Location: BOSTON, MA . click apply for full job details
Job Title: Curriculum Support Manager Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293195 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Manages the electronic catalog system and electronic curriculum management database system. Provides support for the campus community regarding the curriculum review process and supervises the day-to-day operations of the department. Provides support for the implementation of university academic policies and procedures Responsibilities KEY RESPONSIBILITIES: - 1. Manages the electronic catalog system, electronic curriculum management database system, syllabus archiving software, and the curriculum data component of the faculty credentialing system 2. Supervises the day-to-day operations of the department 3. Collaborates with leaders and departments to develop and provide training on the electronic curriculum support systems 4. Assists in maintaining the integrity of data in the electronic curriculum support systems and department databases 5. Maps and runs imports and exports between electronic curriculum support systems. 6. Responsible for the publication of the university catalogs 7. Develops, updates, maintains and verifies approval process forms and routing information, system templates, external links, and system calendars 8. Publishes reports to notify campus community of curriculum revisions 9. Develops and tests data hierarchies and designs and conducts daily electronic curriculum support systems tasks (i.e., including adding user roles and committee members) 10. Conducts reviews of proposals in electronic curriculum support systems 11. Collaboratively develops and maintains innovative training materials for electronic curriculum support systems 12. May manage team members as assigned Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education in related field. Required Experience Three (3) years or related experience in higher education or related field. Preferred Qualifications Additional Preferred Qualifications Demonstrated ability to manage projects with hard deadlines. Knowledge of KSU, USG BOR, and SACSCOC policies that pertain to academic programs OmniUpdate Certification as Acalog/Curriculog Administrator Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field Preferred Experience Experience working on a collaborative team Previous experience in academic publications, registration functions, or IT support Experience with Acalog, Curriculog, Simple Syllabus, Banner, HTML, Application Program Interface (API), and/or Smartsheet or similar products, modules, or software Knowledge, Skills, & Abilities ABILITIES Able to deal with multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Possess knowledge of KSU and BOR curriculum processes and policies Experience with complex content management systems (CMS) Knowledge of DegreeWorks and Banner SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Smartsheet) Strong attention to detail and follow up skills Strong customer service skills and phone, e-mail, and virtual meeting etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position may travel 1% - 24% of the time This position does not require security clearance. Background Check Standard Enhanced Education Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
01/14/2026
Full time
Job Title: Curriculum Support Manager Location: Kennesaw, Georgia Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 293195 About Us Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia . We are searching for talented people to join Kennesaw State University in our vision . Come Take Flight at KSU! Location (Primary Location for Job Responsibilities) Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144. Our Marietta campus is located at 1100 South Marietta Parkway, Marietta, GA 30060. Job Summary Manages the electronic catalog system and electronic curriculum management database system. Provides support for the campus community regarding the curriculum review process and supervises the day-to-day operations of the department. Provides support for the implementation of university academic policies and procedures Responsibilities KEY RESPONSIBILITIES: - 1. Manages the electronic catalog system, electronic curriculum management database system, syllabus archiving software, and the curriculum data component of the faculty credentialing system 2. Supervises the day-to-day operations of the department 3. Collaborates with leaders and departments to develop and provide training on the electronic curriculum support systems 4. Assists in maintaining the integrity of data in the electronic curriculum support systems and department databases 5. Maps and runs imports and exports between electronic curriculum support systems. 6. Responsible for the publication of the university catalogs 7. Develops, updates, maintains and verifies approval process forms and routing information, system templates, external links, and system calendars 8. Publishes reports to notify campus community of curriculum revisions 9. Develops and tests data hierarchies and designs and conducts daily electronic curriculum support systems tasks (i.e., including adding user roles and committee members) 10. Conducts reviews of proposals in electronic curriculum support systems 11. Collaboratively develops and maintains innovative training materials for electronic curriculum support systems 12. May manage team members as assigned Required Qualifications Educational Requirements Bachelor's degree from an accredited institution of higher education in related field. Required Experience Three (3) years or related experience in higher education or related field. Preferred Qualifications Additional Preferred Qualifications Demonstrated ability to manage projects with hard deadlines. Knowledge of KSU, USG BOR, and SACSCOC policies that pertain to academic programs OmniUpdate Certification as Acalog/Curriculog Administrator Preferred Educational Qualifications An advanced degree from an accredited institution of higher education in a related field Preferred Experience Experience working on a collaborative team Previous experience in academic publications, registration functions, or IT support Experience with Acalog, Curriculog, Simple Syllabus, Banner, HTML, Application Program Interface (API), and/or Smartsheet or similar products, modules, or software Knowledge, Skills, & Abilities ABILITIES Able to deal with multiple tasks or projects at one time meeting assigned deadlines KNOWLEDGE Possess knowledge of KSU and BOR curriculum processes and policies Experience with complex content management systems (CMS) Knowledge of DegreeWorks and Banner SKILLS Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management, and presentation skills Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Smartsheet) Strong attention to detail and follow up skills Strong customer service skills and phone, e-mail, and virtual meeting etiquette USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community. For additional information on this policy, or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, . Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position may travel 1% - 24% of the time This position does not require security clearance. Background Check Standard Enhanced Education Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility. All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.
Senior IT Support Specialist, Client Services, Wharton School University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior IT Support Specialist, Client Services, Wharton School Job Profile Title Information Technology Support Specialist B Job Description Summary The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support. Job Description Responsibilities for IT Support Specialist include: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected. Responsibilities for Senior IT Support Specialist position include: In addition to the above duties, you will be a senior member of the team and will function as an escalation-point for more complex issues as well as provide a higher level of technical capability and curiosity. You will also be tasked with identifying issues as high impact or ongoing problems and be responsible for assessing, handling, and developing resolutions. Assist the Solutions Development and Implementation team with the deployment, administration, and maintenance of servers and shared services for the administrative staff of the Wharton School. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more. Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. Experience requested for these positions: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities. Effective interpersonal skills, excellent social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront. Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions with the Wharton community. ITIL/ITSM experience a plus. IT Support Specialist Qualifications: Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated technical troubleshooting ability. Ability to work both independently and as a member of a team Senior IT Support Specialist Qualifications: Proven advanced technical troubleshooting ability. Bachelor's degree and a minimum of 3 years of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated advanced technical troubleshooting ability. Ability to work both independently and as a member of a team as well as taking a leadership role when required. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $43,919.00 - $73,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff . click apply for full job details
01/14/2026
Full time
Senior IT Support Specialist, Client Services, Wharton School University Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning. As an employer Penn has been ranked nationally on many occasions with the most recent award from Forbes who named Penn one of America's Best Large Employers in 2023. Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play. The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more. Posted Job Title Senior IT Support Specialist, Client Services, Wharton School Job Profile Title Information Technology Support Specialist B Job Description Summary The Client Technology Services - Client Support team provides high-level, user-focused, technical support services to Wharton administrative departments. We work with an emphasis on triage and escalation, initial assessment, research, and resolution of incidents and requests to minimize disruption of Wharton business. We are always seeking to find new ways to deliver the highest level of support and technical guidance possible for the staff members, events, and initiatives we support. Job Description Responsibilities for IT Support Specialist include: As an IT Support Specialist, you will diagnose and resolve technical problems with computing hardware, software, and network services, and complete project work as assigned. You will strive to create a positive customer support experience and build strong relationships through deep problem understanding, ensuring timely resolution, communicating promptly on progress, and handling clients with a client-focused professional attitude. It is your job to ensure the end-to-end customer experience is as positive and pleasant for those we work with and for and provide a single point-of-contact for the client. Collaboration across the Client Services and rest of the Client Technology Services team is expected. Responsibilities for Senior IT Support Specialist position include: In addition to the above duties, you will be a senior member of the team and will function as an escalation-point for more complex issues as well as provide a higher level of technical capability and curiosity. You will also be tasked with identifying issues as high impact or ongoing problems and be responsible for assessing, handling, and developing resolutions. Assist the Solutions Development and Implementation team with the deployment, administration, and maintenance of servers and shared services for the administrative staff of the Wharton School. You will be encouraged to participate in cross-department and cross-university teams to evaluate, establish, and/or deploy new technologies and processes for the school, such as participating in evaluation teams, the Super User Group, special interest groups, service teams, and more. Occasional weekend and off-hours support for special events, including alumni weekend, and graduation may be required. On-call contact may be required during non-business hours as well, to respond to urgent, high priority, and escalated service issues or outages. This includes the potential for both evening and weekend hours. Experience requested for these positions: Experience with a variety of desktop operating systems, including Windows and Mac OS; mobile operating systems, and a wide variety of software applications, including Microsoft Office, anti-virus, and software utilities. Effective interpersonal skills, excellent social skills, independent problem-solving and decision-making, self-direction, and ability to handle a complex workload all while keeping integrity at the forefront. Excellent customer service with the ability to exercise excellent judgment, tact, confidentiality and diplomacy in all interactions with the Wharton community. ITIL/ITSM experience a plus. IT Support Specialist Qualifications: Bachelor's degree and a minimum of 1 year of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated technical troubleshooting ability. Ability to work both independently and as a member of a team Senior IT Support Specialist Qualifications: Proven advanced technical troubleshooting ability. Bachelor's degree and a minimum of 3 years of experience in a computer / user support environment or the equivalent combination of education and experience. Demonstrated advanced technical troubleshooting ability. Ability to work both independently and as a member of a team as well as taking a leadership role when required. Job Location - City, State Philadelphia, Pennsylvania Department / School Wharton School Pay Range $43,919.00 - $73,000.00 Annual Rate Salary offers are made based on the candidate's qualifications, experience, skills, and education as they directly relate to the requirements of the position, as well as internal and market factors and grade profile. Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class. Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job. University Benefits Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars. Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions. Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard. Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family-whatever your personal needs may be. Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting. Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance. Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally. University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement-and you and your family can enjoy many of these activities for free. Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff . click apply for full job details
Category: : Part-time Staff Subscribe: : Department: : Student Affairs - Student Support Services Locations: : Lowell, MA Posted: : Sep 12, 2025 Closes: : Open Until Filled Type: : Part-time Position ID: : 192808 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Testing Proctor Unit: Part-Time Non-Unit Support Staff Department: Student Support Services Reports to: Assistant Dean of Student Support Services Date: September 12, 2025 (Re open November 5,2025) General Summary: The Part-Time Testing Proctor will proctor exams for students requiring specialized testing accommodations (use of technology for accessing content e.g., ZoomText, speech-to-text, text-to-speech , double time exams, use of an oral reader, access to a scribe, access to a PCA, individual space due to verbal tics or vocal processing) or for testing outside of current testing center hours. The Testing Proctor ensures that testing protocol is followed beginning with checking scheduling needs in Accommodate, ensuring completed testing form and exam information by faculty, computer setup, checking in students, and proctoring exams. Duties and Responsibilities: Utilize the electronic system, Accommodate, to check scheduled exams, ensure all forms are completed, exams are uploaded, etc. Conduct any necessary follow up to ensure all required forms, documents, passwords/access, etc. is set prior to the date of scheduled exams Proctor exams for students requiring accommodations with a focus on exams testing accommodations beyond extended time and distraction-reduced environment Develop and maintain a set proctoring schedule each semester, including additional slots as needed for mid-terms and finals weeks. Check in students prior to administration of tests Ensure all necessary software is available and working Set-up computerized test stations for exams; provide explanations of testing to students; or other relevant instructions Ensure that testing materials are secured and computers are logged off at the end of a testing session Requirements: Bachelor's degree in Education, Counseling, or a closely related field One (1) year of experience and/or training involving computerized test administration, academic assessment/placement, academic advisement/counseling, computer network operations, and computer system maintenance or equivalent Technical proficiency and software skills in an academic environment Strong interpersonal skills Demonstrated ability to take initiative Preferred Qualifications : Proctoring or testing experience is strongly preferred Bilingual skills a plus Additional Information: Salary Range: $17 per hour in accordance with MCC Part-Time Wage Schedule Location: Lowell or Bedford campus as needed Hours: 18.5 per week, schedule to be determined upon hire Expected Start Date: December 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at . Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at or .
01/14/2026
Full time
Category: : Part-time Staff Subscribe: : Department: : Student Affairs - Student Support Services Locations: : Lowell, MA Posted: : Sep 12, 2025 Closes: : Open Until Filled Type: : Part-time Position ID: : 192808 About Middlesex Community College: Middlesex Community College (MCC), established in 1970, provides access to affordable education to prepare individuals for success and lifelong learning. We promote academic excellence, provide workforce development opportunities, and empower all learners to become productive and socially responsible members of our local and global communities. The College provides a broad range of services that are essential to attract, reward, and retain talented faculty and staff. The MCC community promotes a culture of inclusion in which our employees feel supported and empowered to best serve our diverse student population. We are proud to offer our classes on both the Bedford and Lowell campuses, as well as a robust online course offering. MCC is committed to transforming lives as we educate, challenge, and support all students as evident in our strategic plan . Job Description: Title: Testing Proctor Unit: Part-Time Non-Unit Support Staff Department: Student Support Services Reports to: Assistant Dean of Student Support Services Date: September 12, 2025 (Re open November 5,2025) General Summary: The Part-Time Testing Proctor will proctor exams for students requiring specialized testing accommodations (use of technology for accessing content e.g., ZoomText, speech-to-text, text-to-speech , double time exams, use of an oral reader, access to a scribe, access to a PCA, individual space due to verbal tics or vocal processing) or for testing outside of current testing center hours. The Testing Proctor ensures that testing protocol is followed beginning with checking scheduling needs in Accommodate, ensuring completed testing form and exam information by faculty, computer setup, checking in students, and proctoring exams. Duties and Responsibilities: Utilize the electronic system, Accommodate, to check scheduled exams, ensure all forms are completed, exams are uploaded, etc. Conduct any necessary follow up to ensure all required forms, documents, passwords/access, etc. is set prior to the date of scheduled exams Proctor exams for students requiring accommodations with a focus on exams testing accommodations beyond extended time and distraction-reduced environment Develop and maintain a set proctoring schedule each semester, including additional slots as needed for mid-terms and finals weeks. Check in students prior to administration of tests Ensure all necessary software is available and working Set-up computerized test stations for exams; provide explanations of testing to students; or other relevant instructions Ensure that testing materials are secured and computers are logged off at the end of a testing session Requirements: Bachelor's degree in Education, Counseling, or a closely related field One (1) year of experience and/or training involving computerized test administration, academic assessment/placement, academic advisement/counseling, computer network operations, and computer system maintenance or equivalent Technical proficiency and software skills in an academic environment Strong interpersonal skills Demonstrated ability to take initiative Preferred Qualifications : Proctoring or testing experience is strongly preferred Bilingual skills a plus Additional Information: Salary Range: $17 per hour in accordance with MCC Part-Time Wage Schedule Location: Lowell or Bedford campus as needed Hours: 18.5 per week, schedule to be determined upon hire Expected Start Date: December 2025 Application Deadline: This position will remain open until filled Application Instructions: All applicants must apply online by submitting: Cover Letter Resume Names and contact information for three (3) professional references Pre-Employment Requirements: The College will not sponsor applicants for work visas. All offers of employment at Middlesex Community College are contingent upon clear results of a thorough background check. Background checks will be conducted on all final candidates, as deemed necessary. Middlesex Community College only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you do not have access to a computer, please contact Human Resources at . Middlesex Community College strives to make the application and interview process accessible for all applicants but understands that applicants may still encounter barriers due to ability, language, or technology. If we can make the process any more accessible for you, contact Human Resources at or .
Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
01/14/2026
Full time
Extended Job Title IT Support Technician II Position Description The IT Support Technician II's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. This position will also specialize in hardware and software relevant to the department or unit. Requisition ID 43403BR Travel Required Up to 25% Pay Grade Maximum 23.88 Major/Essential Functions With close supervision by management and/or project leads: Providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance. Collaborate with other departmental and school IT(Information Technology) staff to achieve their needs within IT OP and procedures. Trains in fundamental hardware and software support. Grant Funded? No Pay Grade Minimum 16.89 Pay Basis Hourly Work Location Lubbock Preferred Qualifications Experience with multiple operating systems including Microsoft Windows, Apple Macintosh. Recognized certification in PC Support field (Preferred CompTia A+ and Microsoft qualifications). Advanced experience with network domain environments. Department ITSC Lbk Required Attachments Cover Letter, Resume / CV Job Type Full Time Pay Statement Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website at . Shift Day EEO Statement All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information. Required Qualifications Bachelor's degree with coursework in computer science, MIS, IT, or other related area plus one (1) year related full-time paid experience OR a combination of related education and/or experience to equal five (5) years. Applicants for this position will be subject to a criminal background check after a conditional offer of employment has been extended, but before employment can be confirmed. Does this position work in a research laboratory? No Navy Enlisted Classification Code CTT, IT Army Military Occupational Specialty Code 25B, 255A Air Force Specialty Code 3D1X1, 3D1X2 Marine Military Occupational Specialty Code 0651, 6694 Jeanne Clery Act The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website at . Introduction Nationally recognized as a Great College to Work For , TTUHSC provides much more than just a job! Enjoy excellent benefits , including paid leave, retirement plans, wellness programs, health insurance and so much more. Ready to start building a rewarding career in a positive environment where you can develop and thrive? Join us as we change the future of health care. About TTUHSC Texas Tech University Health Sciences Center is enriching the lives of others by educating students, providing excellent patient care, and advancing knowledge through innovative research. TTUHSC graduates more health care professionals than any other health care institution in the state, conferring 24.2% of all degrees and certificates awarded from health-related institutions in Texas. By providing comprehensive clinical services to more than 10 million individuals across 121 counties, TTUHSC is dedicated to advancing the health of people throughout Texas and beyond. This is where world-class education meets compassionate patient care - and we believe that our people are the reason for our institution's lasting success and bright future. Being part of the TTUHSC team means being part of an innovative and supportive community that empowers each individual to do their best work. Through our values-based culture , TTUHSC is committed to cultivating an exceptional workplace community with a positive culture that puts people first. Benefits TTUHSC is committed to creating an environment where our team members can do their best work, with programs and benefits to support head-to-toe well-being. Explore just a few of the advantages of being a TTUHSC team member: Health Plans + Supplemental Coverage Options - Individual health insurance provided at no cost for full-time team members Paid Time Off - Including holidays, vacation, sick leave and more Retirement Plans Wellness Programs Certified Mother-Friendly Workplace Additionally, TTUHSC invests in the success of our team members by providing opportunities for personal and professional growth, including lifelong learning programs, recognition programs, and health and wellness initiatives. Team members also enjoy a variety of other perks, such as special membership rates at local gyms and golf courses, access to state-of-the-art software and facilities, and discounts on travel, technology, entertainment and more.
Pay Grade/Pay Range: Minimum: $19.33 - Midpoint: $24.18 (Hourly N5) Department/Organization: 206221 - Technology Services Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Note to Applicants: Position is eligible for hybrid work subject to University policy . Job Summary: The College IT Support Technician I provides service to faculty, staff, and students utilizing college computer systems. Performs basic on-site troubleshooting, repair, and maintenance involving computer hardware and software. Resolves issues over the phone, email, or walk-ins. Monitors requests through completion and performs all related communication with customers. Coordinates outside vendors for installation and maintenance of multimedia equipment as needed. May provide guidance and/or supervision to student IT technical workers. May provide on-site support for server issues in the event of service outages. Additional Department Summary: Performs troubleshooting, repair and maintenance involving computer hardware and software. Oversees maintenance and operational readiness of all Culverhouse classrooms, computer labs, and desktop computers. Recruits, hires, and trains a student staff to help provide support. Develops and maintains comprehensive maintenance and operational readiness support logs to ensure the cost effective and timely support of all hardware and system software, electronic, and mechanical support equipment. Required Minimum Qualifications: High school diploma or GED. Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions. Skills and Knowledge: Ability to troubleshoot Windows based systems and software. Ability to maintain complex audio visual systems and Network and User Administration. Demonstrated interpersonal skills. Preferred Qualifications: Two (2) years experience managing student employees and management and use of trouble ticket software. Experience troubleshooting Linux and Apple based systems. Certifications from Apple, Dell, Microsoft, Red Hat, Crestron, A+, etc. Experience with PHP and Ruby. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity : The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
01/14/2026
Full time
Pay Grade/Pay Range: Minimum: $19.33 - Midpoint: $24.18 (Hourly N5) Department/Organization: 206221 - Technology Services Normal Work Schedule: Monday - Friday 8:00am to 5:00pm Note to Applicants: Position is eligible for hybrid work subject to University policy . Job Summary: The College IT Support Technician I provides service to faculty, staff, and students utilizing college computer systems. Performs basic on-site troubleshooting, repair, and maintenance involving computer hardware and software. Resolves issues over the phone, email, or walk-ins. Monitors requests through completion and performs all related communication with customers. Coordinates outside vendors for installation and maintenance of multimedia equipment as needed. May provide guidance and/or supervision to student IT technical workers. May provide on-site support for server issues in the event of service outages. Additional Department Summary: Performs troubleshooting, repair and maintenance involving computer hardware and software. Oversees maintenance and operational readiness of all Culverhouse classrooms, computer labs, and desktop computers. Recruits, hires, and trains a student staff to help provide support. Develops and maintains comprehensive maintenance and operational readiness support logs to ensure the cost effective and timely support of all hardware and system software, electronic, and mechanical support equipment. Required Minimum Qualifications: High school diploma or GED. Additional Required Department Minimum Qualifications: Must have valid U.S. driver's license. Must be at least 19 years of age at time of hire and have an acceptable Motor Vehicle Report that is in compliance with University policies. Applicants under the age of 21 will have some driving restrictions. Skills and Knowledge: Ability to troubleshoot Windows based systems and software. Ability to maintain complex audio visual systems and Network and User Administration. Demonstrated interpersonal skills. Preferred Qualifications: Two (2) years experience managing student employees and management and use of trouble ticket software. Experience troubleshooting Linux and Apple based systems. Certifications from Apple, Dell, Microsoft, Red Hat, Crestron, A+, etc. Experience with PHP and Ruby. Background Investigation Statement: Prior to hiring, the final candidate(s) must successfully pass a pre-employment background investigation and information obtained from social media and other internet sources. A prior conviction reported as a result of the background investigation DOES NOT automatically disqualify a candidate from consideration for this position. A candidate with a prior conviction or negative behavioral red flags will receive an individualized review of the prior conviction or negative behavioral red flags before a hiring decision is made. Equal Employment Opportunity : The University of Alabama is an Equal Employment/Equal Educational Opportunity Institution. All qualified applicants will receive consideration for employment or volunteer status without regard to any legally protected basis and will not be discriminated against because of their protected status. Applicants and employees of this institution are protected under Federal law from discrimination on several bases. More information is available in the EEOC's Know Your Rights: Workplace discrimination is illegal poster. The University of Alabama affirms its longstanding commitment to institutional neutrality, free speech, and academic freedom.
Job Title: TEMP Technical IT Support (Acad & Rsch Comp Serv) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293915 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Standard
01/14/2026
Full time
Job Title: TEMP Technical IT Support (Acad & Rsch Comp Serv) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293915 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance. Background Check Standard
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
01/14/2026
Full time
Job Title: IT Support Specialist Location: Tallahassee, FL Regular/Temporary: Regular Full/Part Time: Full-Time Job ID: 61719 Department This position is within FSU's Department of Information Technology Services (ITS) The College of Business IT Team (part of ITS-ITAPP) is dedicated to delivering reliable, secure and innovative technology solutions that strengthen the College's academic and administrative excellence. Responsibilities ITS-ITAPP Information Technology Administration Partnership Program partnership to deliver information technology services for the College of Business. Reports to the on-site ITS-ITAPP manager to consolidate services, leveraging centrally funded/managed systems and personnel. Serves as the first point of contact relating to distribution and support of information technology resources, providing problem solving and debugging along with delivering user support to faculty, staff, and students. Manage and support all workstations and technology infrastructure, provide assistance for special events and collaborate with stakeholders to evaluate and implement emerging technologies that advance the College's mission. Responsible for troubleshooting and mitigating complex problems related to computer hardware and computer software applications. Performs initial computer hardware and software setup. Assists with analysis and development of procedures involving computing and network issues. Assists with the administration of departmental workstations, and access to hosted resources. Analyzes problems, develops solutions and implements computer software and hardware. Serves as liaison with University wide subject matter experts. Must possess independent judgment and be knowledgeable in a broad, constantly evolving assortment of IT policies, procedures, and technologies. Under the direction of the ITAPP manager, evaluates available and emerging technologies and determines if they are suitable for implementation in the technology environment at the College of Business. Responsible for configuration and installation of new equipment and software. Provides training to employees in the use of equipment, software applications, and systems. Assists with administration and support of computer labs and multimedia equipment. Assists with troubleshooting end-user issues relating to telephone system features and instruments, digital signage, videoconferencing, and remote connectivity of computers. Support may be given via telephone, using remote access tools, in person, and/or via e-mail. Establishes and maintains multi-user databases. Analyzes problems, develops solutions, and implements computer software and hardware as necessary. Uses automated help desk tracking system and other record keeping procedures relating to responsibilities. Assists with audiovisual (AV) support and technology services for college events, including equipment setup, operation, and troubleshooting. Also delivers general technical assistance for instructional spaces and related activities. Assists in properly tracking inventory. Monitors supplies and equipment inventories for help desk operations. Sanitizes equipment to be sent to surplus. Other duties as assigned. A State vehicle, golf cart, utility vehicle, or all-terrain vehicle will be used to reach site premises. A valid driver's license will be needed in order to operate vehicle. Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards. Qualifications Bachelor's degree or high school diploma or equivalency and four years' experience or combination of post high school education and experience equal to four years. A valid Florida or Georgia driver's license or the ability to obtain one. Preferred Qualifications Knowledge of audiovisual (AV) equipment and event support. Experience with installation, configuration, and operation of AV systems, including cameras, audio mixers, AV switchers, microphones, and related components. Ability to troubleshoot and maintain both Mac and Windows workstations. Ability to adhere to ethical business practices and promote ethical behavior. Ability to demonstrate effective customer service skills. Ability to communicate effectively verbally and in writing. Ability to convey technical information to technical and non- technical users. Ability to document existing and new processes. Ability to establish and maintain effective working relationships. Ability to make purchasing decisions based on independent research and judgment. Ability to perform accurately in a detail-oriented environment. Ability to prioritize, organize and perform multiple work assignments simultaneously. Ability to utilize problem solving and technical skills. Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations. Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices. Knowledge of applicable computer applications and basic computer functions. Knowledge of applicable computer software and operating systems. Knowledge of standard concepts, practices, and procedures for computer support. Knowledge of standard concepts, practices, and procedures within the network and data field. Ability to perform assigned responsibilities with minimal to moderate supervision. Knowledge of information technology security measures. Knowledge of the processes involved with inventory management and control. Knowledge of computer operations, functions, and related peripherals Helpful Who is an ideal candidate for this position? The ideal candidate will possess strong technical expertise combined with excellent interpersonal and communication skills. We are looking for a proactive self-starter who thrives in a dynamic, fast-paced environment and excels at adjusting to evolving challenges while maintaining focus and effectiveness. Additionally, the candidate should demonstrate a strong willingness to learn and continuously develop their skills to keep pace with emerging technologies and best practices. What is a typical day in this position? A typical day in this role includes assisting faculty and staff with technical issues, deploying new hardware across our spaces, and managing access to resources (granting or removing permissions as needed). On days with special events, you'll provide hands-on support for technology setup, meet with stakeholders to understand their requirements, and remain on-site during the event to ensure everything runs smoothly. What can I expect in the first 60-90 days? Once onboarded, you'll become familiar with our internal processes, meet faculty and staff, and get acquainted with our facilities. During this period, you'll shadow members of the IT Team to gain hands-on experience and a deeper understanding of our workflows. Over time this will prepare you to take on responsibilities independently. University Information One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there's the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow's news! Learn more about our university and campuses. FSU Total Rewards FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs. Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks. How To Apply If qualified and interested in a specific job opening as advertised, apply to Florida State University at . If you are a current FSU employee, apply via myFSU > Self Service. Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume. Considerations This is an A&P position. This position requires successful completion of a criminal history background check . Equal Employment Opportunity FSU is an Equal Employment Opportunity Employer.
Posting Number: S14534P Working Title: Georgia NDNP Project Manager (Limited-Term) Department: Libraries-Digital Library About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information. College/Unit/Department website: libs.uga.edu Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 40 hours per work week; Monday-Friday; some evening and weekend work may be required. Advertised Salary: Minimum $47,000 Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Digital Asset Mgmt Tech II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Preferred Qualifications: Past grant project experience preferred. Experience with digital imaging of still images and microfilm to optimize OCR output preferred. Demonstrated project management experience preferred. Quality control experience preferred. Experience with and a solid understanding of digitization and/or microfilm conversion projects, including microfilm inspection and assessment for digitization preferred. Experience with standards-based metadata schemas (non-MARC and MARC) and principles governing standards in digital libraries preferred. Knowledge of newspapers or serials, and ability to assess complex relationships between titles preferred. Bachelor's degree in related field OR Three years of experience working in a library or similar setting. One or more years of experience supervising or directing the work of others Position Summary: The Georgia NDNP Project Manager is responsible for managing the two-year newspaper digitization project funded by a National Endowment for the Humanities (NEH) grant, including overseeing all selection, microfilm evaluation, microfilm-to-digital conversion activities for historic newspapers, and managing relationships with external partners and vendors. The Georgia NDNP Project Manager reports to the Digital Projects Librarian/Archivist (Newspapers). Responsibilities of this position are highly complex and performed with an exceptional degree of authority, independence, and initiative in decision-making and creative problem-solving that requires careful interpretation and constant use of discretionary judgment. This is a full-time, benefits-eligible position.The award-winning Digital Library of Georgia is a GALILEO initiative based at the University of Georgia Libraries. The DLG works together with Georgia's libraries, archives, museums, and other institutions of cultural heritage to provide access to the cultural and historical resources of the state of Georgia. This primary mission is accomplished through the ongoing development, maintenance, and preservation of digital collections and online digital library resources. These may include materials such as original manuscripts, typescripts, books, photographs, maps, sheet music, posters and broadsides, newspapers, primary source materials on microfilm, audio, video, and other formats. Each project is made available freely to the public as part of GALILEO. This position has a limited term appointment term which is expected to end 2 years after the start date. The position may be extended beyond the initial term, contingent upon continued funding. Knowledge, Skills, Abilities and/or Competencies: Ability to establish and maintain effective working relationships. Excellent research, writing, and oral communication skills; Ability to function as a contributing team member in a production-oriented environment. Strong interpersonal, organizational, and communication skills, Ability to work with a variety of people. Demonstrated ability to pay attention to detail. Flexibility and willingness to shift priorities according to current needs. Physical Demands: Typical for office environment Is driving a responsibility of this position?: No Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Guides projects to successful conclusions by making necessary adjustments in workflow and serving as a liaison between the DLG, other library units, and applicable vendors. Percentage of time: 35 Duties/Responsibilities: . click apply for full job details
01/14/2026
Full time
Posting Number: S14534P Working Title: Georgia NDNP Project Manager (Limited-Term) Department: Libraries-Digital Library About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: The UGA Libraries advance the University of Georgia's mission by providing the best possible access to recorded knowledge, actively contributing to the success of students and faculty through teaching and research services provided in physical and virtual environments, exemplifying the University's strategic priority to serve the people of Georgia and beyond, and upholding the University's commitment to diversity and inclusion. A member of the Association of Research Libraries with 75 faculty librarians and archivists, 150 staff and nearly 200 student workers, the UGA Libraries receive more than three million visits per year on average and provide services at nine locations across the Athens campus, among them the Main Library, Miller Learning Center, McBay Science Library, Special Collections Libraries and Music, Art and Education branch libraries. The UGA Libraries offer nationally distinctive special collections related to Georgia's history, politics, and public policy, and preserves one of the foremost media collections in public broadcasting. The UGA Libraries provide IT support for Georgia Library Learning Online (GALILEO), Georgia's statewide virtual library initiative, and is home to the UGA Press and Georgia Review literary journal. Please visit libs.uga.edu for more information. College/Unit/Department website: libs.uga.edu Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: 40 hours per work week; Monday-Friday; some evening and weekend work may be required. Advertised Salary: Minimum $47,000 Posting Date: 12/18/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: Digital Asset Mgmt Tech II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Preferred Qualifications: Past grant project experience preferred. Experience with digital imaging of still images and microfilm to optimize OCR output preferred. Demonstrated project management experience preferred. Quality control experience preferred. Experience with and a solid understanding of digitization and/or microfilm conversion projects, including microfilm inspection and assessment for digitization preferred. Experience with standards-based metadata schemas (non-MARC and MARC) and principles governing standards in digital libraries preferred. Knowledge of newspapers or serials, and ability to assess complex relationships between titles preferred. Bachelor's degree in related field OR Three years of experience working in a library or similar setting. One or more years of experience supervising or directing the work of others Position Summary: The Georgia NDNP Project Manager is responsible for managing the two-year newspaper digitization project funded by a National Endowment for the Humanities (NEH) grant, including overseeing all selection, microfilm evaluation, microfilm-to-digital conversion activities for historic newspapers, and managing relationships with external partners and vendors. The Georgia NDNP Project Manager reports to the Digital Projects Librarian/Archivist (Newspapers). Responsibilities of this position are highly complex and performed with an exceptional degree of authority, independence, and initiative in decision-making and creative problem-solving that requires careful interpretation and constant use of discretionary judgment. This is a full-time, benefits-eligible position.The award-winning Digital Library of Georgia is a GALILEO initiative based at the University of Georgia Libraries. The DLG works together with Georgia's libraries, archives, museums, and other institutions of cultural heritage to provide access to the cultural and historical resources of the state of Georgia. This primary mission is accomplished through the ongoing development, maintenance, and preservation of digital collections and online digital library resources. These may include materials such as original manuscripts, typescripts, books, photographs, maps, sheet music, posters and broadsides, newspapers, primary source materials on microfilm, audio, video, and other formats. Each project is made available freely to the public as part of GALILEO. This position has a limited term appointment term which is expected to end 2 years after the start date. The position may be extended beyond the initial term, contingent upon continued funding. Knowledge, Skills, Abilities and/or Competencies: Ability to establish and maintain effective working relationships. Excellent research, writing, and oral communication skills; Ability to function as a contributing team member in a production-oriented environment. Strong interpersonal, organizational, and communication skills, Ability to work with a variety of people. Demonstrated ability to pay attention to detail. Flexibility and willingness to shift priorities according to current needs. Physical Demands: Typical for office environment Is driving a responsibility of this position?: No Is this a Position of Trust?: No Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): No Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website . Duties/Responsibilities: Guides projects to successful conclusions by making necessary adjustments in workflow and serving as a liaison between the DLG, other library units, and applicable vendors. Percentage of time: 35 Duties/Responsibilities: . click apply for full job details
Job Title: FWS Spring 2026, Animal and Food Sciences IT Support Requisition Number: DU14180 Department Name: 1B531:Federal Work Study Work Location: 325 Cooper Dr Lexington, KY 40546 Salary Range: $16.00 - $17.00 Type of Position: Student Position Time Status : Part-Time Required Education: Currently attending UK. Required Related Experience: Previous work experience - satisfactory employee. Required License/Registration/Certification: N/A Physical Requirements: Lift up to 40 lbs. Shift: Weekdays between 8:00 AM - 5:00 PM. Mainly mornings. Job Summary: • Prepare computers equipment for surplus• Moving equipment• Desktop support• Installing new equipment• Repurposing equipment• Windows 10 end of life project• Additional department support Skills / Knowledge / Abilities: Windows/Operating systems. Does this position have supervisory responsibilities? : No Preferred Education/Experience: Computer knowledge. Deadline to Apply: 01/23/2026 Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
01/14/2026
Full time
Job Title: FWS Spring 2026, Animal and Food Sciences IT Support Requisition Number: DU14180 Department Name: 1B531:Federal Work Study Work Location: 325 Cooper Dr Lexington, KY 40546 Salary Range: $16.00 - $17.00 Type of Position: Student Position Time Status : Part-Time Required Education: Currently attending UK. Required Related Experience: Previous work experience - satisfactory employee. Required License/Registration/Certification: N/A Physical Requirements: Lift up to 40 lbs. Shift: Weekdays between 8:00 AM - 5:00 PM. Mainly mornings. Job Summary: • Prepare computers equipment for surplus• Moving equipment• Desktop support• Installing new equipment• Repurposing equipment• Windows 10 end of life project• Additional department support Skills / Knowledge / Abilities: Windows/Operating systems. Does this position have supervisory responsibilities? : No Preferred Education/Experience: Computer knowledge. Deadline to Apply: 01/23/2026 Our University Community: We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus. The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details
01/14/2026
Full time
Slate Functional Technologist Job ID: 292691 Location: Summerville Campus Full/Part Time: Full Time Regular/Temporary: About Us Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other. Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state. The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Location Augusta University- Our Health Sciences Campus: th Street, Augusta, GA 30912 Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904 Job Summary The Slate Functional Technologist supports and optimizes the use of Technolutions' Slate CRM to support enrollment and student success at Augusta University. This is done through supporting all associated products, services, and processes in close collaboration with key stakeholders including Information Technology Services, external venders, and Augusta University departments that utilize the system. This position is as a member of the Slate Team within Enrollment Management, which serves all system users through system enhancements, updated functionality, training and support, and guidance on Slate best practices. The Technologist may be asked to specialize in certain system aspects or functional unit support. Responsibilities SLATE DEVELOPMENT: Develop, implement, and support the continued deployment, growth, and optimization of Slate to address the business needs of the university and its stakeholders. Configure and customize Slate to meet high standards required for student and user experience. Document business requirements and translate them into system needs, including creating development plans, and outcomes. Support requirements designated at the institution or University System level for technology use. USER SUPPORT: Serve as support and a champion for all Slate users. Provide regular, in-depth training to users, maintaining training resources available on demand. Communicate system enhancements and updates in non-technical terms and provide training and documentation on data entry procedures. Collaborate with faculty and administrators to understand functional needs and advocate for system enhancements to meet those needs. Maintain thorough documentation, including system configuration, to ensure continuity and knowledge sharing. SYSTEM MAINTENANCE: Create user reports using relevant business analytics tools, ensuring they meet the needs of functional users. Maintain policies and organization of system data to ensure high database performance. Collaborate with IT for seamless and accurate data integrations with third-party systems including the SIS. Maximize Slate's efficiency and accuracy by implementing system rules and reducing manual processes. Test and validate updates and new functionalities from Technolutions to keep the system up to date. COMMUNICATION: Assist users in creating and scheduling communications, including email and text, as well as event management in Slate. Advise on how to optimize student engagement and monitor key success metrics. Monitor associated expenses for Slate communication and ensure appropriate securities. USER SECURITY: Maintain user security and access through Roles and Permissions, and participate in Slate Governance and oversight for all Slate security processes. : Perform other duties as assigned. Required Qualifications Bachelor's degree from an accredited college or university in a relevant field (e.g., Information Technology, Education, or Business Administration) and a minimum of three years of experience in higher education settings, particularly in admissions, enrollment management, or related areas. Preferred Qualifications Three years of higher education experience in a technology-based role. Experience with Technolutions Slate CRM. Experience with Banner (SIS). Experience with technical user training to varied user levels. Knowledge, Skills, & Abilities KNOWLEDGE Knowledge of integrated institutional/information systems. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Understanding of and experience in Technolutions Slate CRM and its applications for enrollment management. Competence in developing and maintaining standardized datasets for ad-hoc reporting needs. Experience in leading cross-functional projects, defining objectives, and coordinating with team members to achieve goals. Proficient in Microsoft Office and other computer software/databases. Familiarity with change management principles, enabling effective adoption of new technologies and processes within the institution. SKILLS Demonstrated strong problem-solving and critical thinking skills. Strong organizational skills with the ability to manage multiple projects simultaneously and meet deadlines. ABILITIES Ability to maintain knowledge of the University policies and procedures related to Augusta University. Ability to maintain knowledge of USG rules and regulations. Ability to plan and work independently. Ability to communicate effectively both orally and in writing. Ability to maintain technical documentation and SOPs. Ability to maintain confidentiality. Ability to explain complex information in clear, non-technical language. Ability to collect, interpret, and report on data trends related to enrollment metrics and campaign performance. Innovative thinking and the ability to develop effective solutions for complex challenges within enrollment processes. Shift/Salary/Benefits Shift: Days; M-F (Work outside of the standard business hours may be required) Pay Band: B12 Salary: $62,300/annually-$65,550.79/annually Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position Recruitment Period: Until Filled Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays. Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today! Conditions of Employment All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University. If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage. Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle. For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation. All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive patient, student, employee, financial, business, etc. information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Other Information This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees . click apply for full job details
Director of IT Compliance and Digital Accessibility Empire State University is currently seeking a Director of IT Compliance and Digital Accessibility in the Office of Integrated Technologies. The Director provides strategic leadership in designing, implementing, and continuously improving the university's IT compliance program, including oversight of regulatory adherence, risk management, and process maturity initiatives such as CMMI. This position also participates in the university's digital accessibility framework, ensuring that administrative and non-instructional technologies are usable, inclusive, and aligned with institutional and legal obligations. The incumbent will collaborate with ITS leadership, faculty, administrative units, and cross-divisional stakeholders to advance a culture of accountability, operational excellence, and continuous improvement. This position will serve as a member of the Electronic and Information Technology (EITA) group responsible for systems and services that are not a part of direct student instruction and will coordinate with the EITA officer for academic systems. Duties and Responsibilities Strategic Compliance and Accessibility Leadership: Develop and implement IT compliance and digital accessibility strategies aligned with federal, state, and institutional requirements (e.g., FERPA, GLBA, ADA, Section 508, GDPR, and NY SHIELD Act). Lead initiatives to achieve and maintain strategically designated CMMI Level conformance, ensuring consistent and repeatable processes across IT operations. Oversee frameworks, metrics, and governance structures supporting IT compliance, process standardization, and continuous improvement initiatives. Serve on the university wide EITA group ensuring that accessibility requirements, improvements are incorporated into compliance frameworks. Policy Development and Oversight: Design, maintain, and oversee IT compliance and digital accessibility policies, standards, and procedures. Ensure alignment with Empire State University's strategic goals, SUNY system-wide policies, and accessibility best practices. Collaborate with the campus EITA group to maintain and improve institutional guidelines for accessible systems and services, websites, and technology platforms for administrative and non-instructional services. Collaboration and Governance: Work closely with ITS leadership, faculty, administrative, and academic leadership to ensure compliance and accessibility priorities are integrated into institutional planning and organizational efficiency efforts. Collaborate on reports related to compliance performance, accessibility evaluations, and compliance outcomes. Training and Communication: Identify, develop, and deliver compliance training for appropriate staff. Manage communication channels related to non-instructional compliance and accessibility processes, including email, announcements, and websites. Provide information and instruction for CMMI performance and process standards. Monitoring and Reporting: Conduct regular audits and reviews of non-instructional IT systems, software, websites, and digital documents for compliance and accessibility. Maintain systems for monitoring compliance with regulations and digital accessibility standards. Produce regular reports on compliance performance, accessibility evaluations, and remediation progress. Audit, Risk Management, and Remediation: Track and record IT audits and accessibility reviews, including internal and external evaluations. Identify risks related to compliance and accessibility; and develop mitigation strategies to address gaps or vulnerabilities. Coordinate accessibility remediation as needed, ensuring timely resolution of issues. Job Requirements: Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Instructional Design, Educational Technology, or a related field; OR an Associate's Degree in any of the same fields plus three years of work experience in IT support or audit. A minimum of three years of experience in IT compliance, digital accessibility, instructional technology, or related higher education leadership roles. Knowledge of regulatory frameworks (FERPA, GLBA, HIPAA, ADA, Section 508, GDPR, etc.). Strong understanding of accessibility standards, assistive technologies, and universal design principles. Excellent analytical, problem-solving, technical writing, and communication skills. Preferred Qualifications: Master's degree in IT, Educational Technology, or related field. Relevant certifications such as CMMI Associate, International Association of Accessibility Professionals (IAAP), Certified Professional in Accessibility Core Competencies CPACC, Certified Professional in Web Accessibility (CPWA), or ISACA's Certified Information Systems Auditor (CISA). Experience in higher education environments. Experience in software development, secure coding, and audit processes. Demonstrated ability to lead cross-functional initiatives and manage organizational change. Special Information: Occasional travel may be required to fulfill department, division, and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Senior Programmer-Analyst, SL4 / $82,000-$95,000, dependent upon experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3383f6c906b5b3428bb964a5957c8a93
01/14/2026
Full time
Director of IT Compliance and Digital Accessibility Empire State University is currently seeking a Director of IT Compliance and Digital Accessibility in the Office of Integrated Technologies. The Director provides strategic leadership in designing, implementing, and continuously improving the university's IT compliance program, including oversight of regulatory adherence, risk management, and process maturity initiatives such as CMMI. This position also participates in the university's digital accessibility framework, ensuring that administrative and non-instructional technologies are usable, inclusive, and aligned with institutional and legal obligations. The incumbent will collaborate with ITS leadership, faculty, administrative units, and cross-divisional stakeholders to advance a culture of accountability, operational excellence, and continuous improvement. This position will serve as a member of the Electronic and Information Technology (EITA) group responsible for systems and services that are not a part of direct student instruction and will coordinate with the EITA officer for academic systems. Duties and Responsibilities Strategic Compliance and Accessibility Leadership: Develop and implement IT compliance and digital accessibility strategies aligned with federal, state, and institutional requirements (e.g., FERPA, GLBA, ADA, Section 508, GDPR, and NY SHIELD Act). Lead initiatives to achieve and maintain strategically designated CMMI Level conformance, ensuring consistent and repeatable processes across IT operations. Oversee frameworks, metrics, and governance structures supporting IT compliance, process standardization, and continuous improvement initiatives. Serve on the university wide EITA group ensuring that accessibility requirements, improvements are incorporated into compliance frameworks. Policy Development and Oversight: Design, maintain, and oversee IT compliance and digital accessibility policies, standards, and procedures. Ensure alignment with Empire State University's strategic goals, SUNY system-wide policies, and accessibility best practices. Collaborate with the campus EITA group to maintain and improve institutional guidelines for accessible systems and services, websites, and technology platforms for administrative and non-instructional services. Collaboration and Governance: Work closely with ITS leadership, faculty, administrative, and academic leadership to ensure compliance and accessibility priorities are integrated into institutional planning and organizational efficiency efforts. Collaborate on reports related to compliance performance, accessibility evaluations, and compliance outcomes. Training and Communication: Identify, develop, and deliver compliance training for appropriate staff. Manage communication channels related to non-instructional compliance and accessibility processes, including email, announcements, and websites. Provide information and instruction for CMMI performance and process standards. Monitoring and Reporting: Conduct regular audits and reviews of non-instructional IT systems, software, websites, and digital documents for compliance and accessibility. Maintain systems for monitoring compliance with regulations and digital accessibility standards. Produce regular reports on compliance performance, accessibility evaluations, and remediation progress. Audit, Risk Management, and Remediation: Track and record IT audits and accessibility reviews, including internal and external evaluations. Identify risks related to compliance and accessibility; and develop mitigation strategies to address gaps or vulnerabilities. Coordinate accessibility remediation as needed, ensuring timely resolution of issues. Job Requirements: Required Qualifications: Bachelor's degree in Information Technology, Computer Science, Instructional Design, Educational Technology, or a related field; OR an Associate's Degree in any of the same fields plus three years of work experience in IT support or audit. A minimum of three years of experience in IT compliance, digital accessibility, instructional technology, or related higher education leadership roles. Knowledge of regulatory frameworks (FERPA, GLBA, HIPAA, ADA, Section 508, GDPR, etc.). Strong understanding of accessibility standards, assistive technologies, and universal design principles. Excellent analytical, problem-solving, technical writing, and communication skills. Preferred Qualifications: Master's degree in IT, Educational Technology, or related field. Relevant certifications such as CMMI Associate, International Association of Accessibility Professionals (IAAP), Certified Professional in Accessibility Core Competencies CPACC, Certified Professional in Web Accessibility (CPWA), or ISACA's Certified Information Systems Auditor (CISA). Experience in higher education environments. Experience in software development, secure coding, and audit processes. Demonstrated ability to lead cross-functional initiatives and manage organizational change. Special Information: Occasional travel may be required to fulfill department, division, and university-wide commitments. Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position. SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment. Additional Information: Rank/Salary: Senior Programmer-Analyst, SL4 / $82,000-$95,000, dependent upon experience and qualifications. We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff. SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic. SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at . In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling . It can also be viewed online at our Safety and Security website . To apply, visit Copyright 2025 Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3383f6c906b5b3428bb964a5957c8a93
IT Support Analyst Job ID: 293188 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information IT Support Automation Job Summary The IT Support Analyst will provide Tier 1 and Tier 2 technical support to end users on various issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The IT Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations. The IT Support Analyst will also perform root cause analysis, develop documentation for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. Responsibilities Administer solutions for modern management of endpoints and applications; support platform software upgrades, workstation patching/compliance, and application delivery Engage in the continuous improvement of endpoint administration including automation, monitoring, patching, backup/recovery, etc. by applying industry standards and best practices Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment Participate in hardware and software reviews and recommend purchases; Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades Act as a technical leader in a consultative role for customers to understand specific application requests and provide appropriate solutions/recommendations Functions as the key contact for IT requests from a broad range of users for technical support. Provides consultation and support; communicates effectively to convey complex technical information Required Qualifications Educational Requirements High School Diploma or equivalent Preferred Qualifications Preferred Educational Qualifications Bachelor's Degree Preferred Experience One (1) year experience in related work, including customer service experience Proposed Salary $19.23 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to learn and adapt to new technologies Capacity for quick response to customer needs Ability to analyze and troubleshoot common desktop/client/server problems and escalate advanced issues Ability to use independent judgment Ability to work independently as well as in a team Ability to manage multiple projects, meet deadlines and adapt to frequent change KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Knowledge of application servers and installed information systems Knowledgeable about hardware and software, integrated systems, and event driven programs SKILLS Effective communication (verbal and written), organizational and human relations skills Effective, problem-solving, time management, analytical, and detail orientation skills Apply Before Date February 18, 2026 Application review may begin as early January 12, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours Travel may be required May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation. May be required to work from ladders or lifts to access elevated work areas. Requires after hours on call service. May be required to walk/navigate support areas. Background Check Standard To apply, visit click apply for full job details
01/14/2026
Full time
IT Support Analyst Job ID: 293188 Location: Statesboro, Georgia Full/Part Time: Full Time Regular/Temporary: Regular About Us Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations. With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields. Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed. Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025. Location Statesboro Campus - Statesboro, GA Department Information IT Support Automation Job Summary The IT Support Analyst will provide Tier 1 and Tier 2 technical support to end users on various issues and problems relating to hardware, software and peripherals. They will also be responsible for responding to, documenting and resolving service tickets in a timely manner according to SLA. The IT Support Analyst must have excellent problem solving skills in order to diagnose, evaluate and resolve complex problem situations. The IT Support Analyst will also perform root cause analysis, develop documentation for typical problems and recommend procedures and controls for problem prevention. This position will support multiple platforms including desktops, laptops, mobile devices and videoconferencing equipment. Responsibilities Administer solutions for modern management of endpoints and applications; support platform software upgrades, workstation patching/compliance, and application delivery Engage in the continuous improvement of endpoint administration including automation, monitoring, patching, backup/recovery, etc. by applying industry standards and best practices Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems; determine the source of problems and classify their level, priority, and nature Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment Participate in hardware and software reviews and recommend purchases; Maintain inventory of installed software, manage software licensing and create policies and procedures for upgrades Act as a technical leader in a consultative role for customers to understand specific application requests and provide appropriate solutions/recommendations Functions as the key contact for IT requests from a broad range of users for technical support. Provides consultation and support; communicates effectively to convey complex technical information Required Qualifications Educational Requirements High School Diploma or equivalent Preferred Qualifications Preferred Educational Qualifications Bachelor's Degree Preferred Experience One (1) year experience in related work, including customer service experience Proposed Salary $19.23 per hour This is a non-exempt position paid on a biweekly basis. Required Documents to Attach Resume Cover Letter Two (2) Professional References Knowledge, Skills, & Abilities ABILITIES Consistently exhibit engaging customer service Ability to support various constituencies served by the University Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position Ability to learn and adapt to new technologies Capacity for quick response to customer needs Ability to analyze and troubleshoot common desktop/client/server problems and escalate advanced issues Ability to use independent judgment Ability to work independently as well as in a team Ability to manage multiple projects, meet deadlines and adapt to frequent change KNOWLEDGE Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success Knowledge of application servers and installed information systems Knowledgeable about hardware and software, integrated systems, and event driven programs SKILLS Effective communication (verbal and written), organizational and human relations skills Effective, problem-solving, time management, analytical, and detail orientation skills Apply Before Date February 18, 2026 Application review may begin as early January 12, 2025. Contact Information For more information or questions about a job posting, please contact the Department of Human Resources by phone at or by email at . For technical support, please call the USG Service Desk at 251.2644, or email . USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Conditions of Employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. Legally authorized to work in the United States for the duration of employment without assistance from the University. Must be able to perform duties and responsibilities with or without reasonable accommodation. Georgia Southern University is a Tobacco and Smoke-Free Community. Equal Employment Opportunity Georgia Southern University provides equal employment opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the Americans with Disabilities Act to participate in the search process should notify Human Resources: . Other Information Must be able to perform duties and responsibilities with or without reasonable accommodation. Work generally performed in an office environment. Workweek may occasionally extend beyond 40 hours Travel may be required May be required to maneuver items weighing up to 50 pounds with or without reasonable accommodation. May be required to work from ladders or lifts to access elevated work areas. Requires after hours on call service. May be required to walk/navigate support areas. Background Check Standard To apply, visit click apply for full job details
Job Title: TEMP-Technical IT Support (GTRI - Research IT Department) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293638 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Preferred Qualifications IT Problem Solving Skills RHEL,Windows,and Mac OS skills Experience building and working with systems designed, built, and maintained to meet stringent federal security and regulatory requirements. Experience with insuring system compliance with relevant government regulations, including DoD directives, NIST (National Institute of Standards and Technology) guidelines, FISMA (Federal Information Security Modernization Act), and other applicable security and privacy standards. Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.
01/14/2026
Full time
Job Title: TEMP-Technical IT Support (GTRI - Research IT Department) Location: Atlanta, Georgia Regular/Temporary: Temporary Full/Part Time: Full-Time Job ID: 293638 About Us Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers. About Georgia Tech Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school. Georgia Tech's Mission and Values Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do: 1. Students are our top priority. 2. We strive for excellence. 3. We thrive on diversity. 4. We celebrate collaboration. 5. We champion innovation. 6. We safeguard freedom of inquiry and expression. 7. We nurture the wellbeing of our community. 8. We act ethically. 9. We are responsible stewards. Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Job Summary Provide support in the installation, operation and maintenance of computer systems. Position typically addresses a wide variety of applications, hardware, and networks. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: Unit management, faculty, and staffThis position typically will advise and counsel: users and other support personnelThis position will supervise: NA Responsibilities Job Duty 1 - Install, maintain and upgrade workstation and peripheral hardware and software. Job Duty 2 - Analyze and resolve workstation, application, and server related problems. Job Duty 3 - Update desktop software/applications; maintain documentation on installed applications. Job Duty 4 - Provide users with assistance in working in specific applications. Job Duty 5 - Participate in development of standard operating procedures. Job Duty 6 - Perform other duties as assigned Required Qualifications Educational Requirements Associate's Degree, Technical Diploma or equivalent combination of education and experience Required Experience Up to two years of job related experience Preferred Qualifications IT Problem Solving Skills RHEL,Windows,and Mac OS skills Experience building and working with systems designed, built, and maintained to meet stringent federal security and regulatory requirements. Experience with insuring system compliance with relevant government regulations, including DoD directives, NIST (National Institute of Standards and Technology) guidelines, FISMA (Federal Information Security Modernization Act), and other applicable security and privacy standards. Knowledge, Skills, & Abilities SKILLS This job requires knowledge of and skill in the installation and maintenance of information technology hardware and software, requiring a full understanding of industry practices and campus policies and procedures. Included are skills in problem solving, decision making, customer service, system documentation and communications. USG Core Values The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at . Equal Employment Opportunity The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ( USG ) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. Other Information This is not a supervisory position. This position does not have any financial responsibilities. This position will not be required to drive. This role is not considered a position of trust. This position does not require a purchasing card (P-Card). This position will not travel This position does not require security clearance.
What is the average salary for IT Support?
Average salary per year
£28,793
The average salary for a IT Support is £28,793.
IT Support salaries range from £26,552 to
£31,332.
Frequently Asked Questions (FAQs)
You can find roles such as IT Support Engineer, Helpdesk Technician, Service Desk Analyst, 1st/2nd/3rd Line Support, System Administrator, and Network Support Specialist.
While some employers prefer certifications like CompTIA A+, Microsoft 365, or ITIL, many entry-level support roles accept candidates with basic technical skills and a willingness to learn.
Key skills include troubleshooting, communication, customer service, hardware/software knowledge, networking basics, and familiarity with systems like Windows, Active Directory, and Microsoft 365.
Yes. Many companies hire entry-level technicians for 1st Line Support positions and provide training to help you grow into more advanced roles.
IT Support roles are found in all sectors, including finance, healthcare, education, retail, government, and technology-based companies.
Many employers offer hybrid or remote support roles, especially for 2nd and 3rd line positions or service desk jobs.
You can advance to roles like Systems Administrator, Network Engineer, Cybersecurity Analyst, or IT Manager with the right experience and certifications.
Simply browse the latest listings, select a job that matches your skills, and apply directly through the platform.
Yes, the need for IT support professionals continues to grow as businesses rely more on digital systems and cloud technologies.