8 IT Support jobs

Description :The IT Field Support Technician provides technical support for end user hardware and software needs, including project-based support onsite. The position provides routine, technical support and maintenance for desktop, laptop, telephony, and network systems including hardware, application software, operating systems, and connectivity. In addition, the role is responsible for troubleshooting issues and documenting resolution with support as needed while also repairing or replacing defective equipment with support as needed. Responsibilities include knowledge transfer forums to identify and resolve problems and contribute to all phases of support, including coordination, monitoring, tracking, and resolution related to installations, upgrades, software, hardware, operating systems, and operating system configuration issues.Education: Preferred: Associate degree in healthcare information technology, information technology, or a related field. Experience: Required: 2-6 years of experience in healthcare IT support or related field OR Associate degree in healthcare information technology, information technology, or a related field. Skills: Knowledge of computer hardware, including CPU's, RAM, Hard Drives, etc. Exceptional written and oral communication skills Exception interpersonal skills, with a focus on rapport-building Strong documentation skills Understanding of TCP/IP based networking Work well with minimal supervision showing clear direction and initiative Strong analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Experience working in a team-oriented, collaborative environment. Licensure/Certification/Registration: N/A

Description: Dogwood Industries - Who We Are Build your future with Dogwood Industries! Dogwood Industries is at the forefront of designing and manufacturing Pre-engineered Panelized Relocatable Metal Buildings, delivering industry leading solutions for mission-critical projects across industrial and DoD markets. Through a precise blend of manufacturing and construction, we enable high-performance, rapidly deployable structures that keep critical missions moving forward. Our team provides leadership in the design process that transforms the way our clients work by delivering buildings as equipment solutions in harsh environments around the world. If you are motivated by innovation, thrive in a fast-paced setting, and want to be part of a team that is revolutionizing the building industry, we'd love to speak with you! General Job Description The ERP System Administrator at Dogwood Industries plays a critical role in managing and optimizing the ERP system to support business operations. This position is responsible for maintaining system configurations, troubleshooting issues, training end users, and working with business units and internal stakeholders to improve ERP utilization. The ERP System Administrator ensures data integrity, supports reporting and analytics, and collaborates with department leaders to drive continuous improvements to optimize and refine the ERP system. Duties & Responsibilities Administer and configure the Visibility ERP system to meet business requirements. Monitor ERP performance, troubleshoot issues, and coordinate durable solutions. Develop and maintain user roles, permissions, security settings, and system workflows. Ensure data integrity, accuracy, and consistency across ERP modules through audits and reporting. Provide training, documentation, and support to end users, including ERP manuals, SOPs, and system navigation guidance. Work with the ERP vendor to implement updates, patches, and upgrades. Develop and maintain ERP dashboards and reports to support real-time insights, operational planning, and financial reporting. Manage endpoint lifecycle tasks, software rollouts, system upgrades, and security initiatives (e.g., Intune deployment, user provisioning). Assist with IT support tickets and contribute to cross-functional IT projects as needed. Other duties as assigned. Requirements: Requirements 3+ years of experience administering ERP systems, preferrable Visibility ERP or similar platforms Understanding of business processes in manufacturing, supply chain, or production environments Proficiency in queries, data extraction, and report dashboard development Experience with ERP security, user management, and system configurations Strong analytical and problem-solving skills Effective communication and training abilities, with experience in user support Physical Requirements/Work Environment This position requires light physical activity in an office environment. To perform the essential functions of this job, the employee is regularly seated at a computer desk with the option to stand, is utilizing the telephone frequently, and participating in meetings with colleagues. There are steps in the office. Compensation $85,000 - $110,000 annually, depending on experience and qualifications. Benefits Health Benefits, including medical, dental and vision Company paid and supplemental life insurance Short-term disability Long-term disability Additional voluntary benefits Paid vacation, paid sick leave and paid holidays 401(k) retirement plan, with employer match Employee Referral Bonus Program Applicant Notes Applicants must provide complete work history with employer references for last three to five years. All employees are subject to a pre-employment background check and pre-employment and random drug testing. Due to working in / being exposed to a safety sensitive environment, THC testing will occur as part of all drug screens. Application Assistance If you have any questions or need assistance applying, please contact Dogwood's HR department at or . Location This is an onsite position at the Dogwood Everett Factory at th Ave NE, Everett, WA 98201. Travel to Dogwood's Bothell Corporate office or Sedro-Woolley Factory office, as needed. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal. Disclaimer: Although the Company has attempted to accurately and thoroughly describe this position, the Company reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of the Company, at any time, with or without advance notice. In order to meet company deadlines, work in excess of 40 hours per week may be required from time to time. PM22 PI262654b03ee9-4727

Position title : Systems Administrator Location : Jacksonville FL Duration : 12+ months Visas : USC and GC only Rate : Open Years of Experience : 10+ years We are seeking a dedicated and resourceful Systems Administrator to provide technical support, project coordination, and architectural planning across the organization. This role includes troubleshooting IT issues, managing helpdesk operations, supporting IT projects, assisting in the preparation of IT-related proposals, and contributing to the planning and execution of IT architecture strategies. It requires a strong technical background, excellent problem-solving skills, and the ability to collaborate effectively with cross-functional teams.Key Responsibilities:Desktop/Helpdesk and Network Support Provide comprehensive technical support, from basic inquiries to complex troubleshooting. Respond to user inquiries through phone, email, or helpdesk ticketing systems. Maintain detailed records of issues and resolutions within the helpdesk system. Manage network connectivity, including configuration and support for network hardware and protocols. Server Administration and Monitoring Perform routine server administration, including backup reviews, server health checks, storage monitoring, and maintenance for both on-prem and cloud environments. Conduct regular patching, security updates, and system audits. End-User and Device Support Offer occasional end-user training and support to enhance technology proficiency. Oversee hardware and software setup, usage monitoring, security setup, supply ordering, and vendor coordination. Manage IoT/mobile devices, including Bring Your Own Device (BYOD) policies. Account and Access Management Ensure efficient account management and access control, maintaining security and monitoring standards. Educate users on security best practices, cybersecurity risks, and risk mitigation strategies. Policy Compliance and Security Ensure IT operations comply with company policies and industry best practices. Conduct ongoing cybersecurity monitoring and risk assessments. Automation and Collaboration Develop and maintain automated solutions using tools like VBScript, PowerApps, and PowerAutomate. Work closely with cross-functional teams to ensure seamless IT operations and support for business initiatives. Project and Proposal Support Collaborate with the IT team to execute projects and ensure timely completion. Assist in documenting technical requirements and contribute to proposal creation for stakeholders. Architecture Support and Planning Support senior IT staff in evaluating current infrastructure and identifying areas for enhancement. Provide input on IT needs based on organizational growth and evolving technology trends. Purchasing and Emerging Technology Aid in purchasing decisions by identifying system requirements and tracking emerging technologies that may benefit the organization. On-Call RotationParticipate in the on-call rotation and respond to emergencies, ensuring IT systems' reliability and availability. Qualifications: Bachelors degree in Information Technology, Computer Science, or a related field, or equivalent work experience. 5+ years of experience in IT support, helpdesk roles, or similar positions. Familiarity with IT project management practices and methodologies. Knowledge of network infrastructure, system architecture, and server administration. Proficiency with helpdesk ticketing systems, troubleshooting hardware/software issues, and IT documentation. Experience with cloud infrastructure (AWS, Azure, Google Cloud), virtualization technologies, and IoT/mobile device management. Strong understanding of IT security practices, protocols, and compliance standards. Ability to automate tasks using scripting languages or tools like VBScript, PowerApps, and Power Automate. Excellent communication, problem-solving, and customer service skills. Work Environment: Office-based in Jacksonville, FL, with occasional after-hours support for upgrades or emergency response. This role is ideal for candidates who are passionate about technology and thrive in a dynamic environment where they can contribute to the continuous improvement of IT services and infrastructure.

Description: Dogwood Industries - Who We Are Build your future with Dogwood Industries! Dogwood Industries is at the forefront of designing and manufacturing Pre-engineered Panelized Relocatable Metal Buildings, delivering industry leading solutions for mission-critical projects across industrial and DoD markets. Through a precise blend of manufacturing and construction, we enable high-performance, rapidly deployable structures that keep critical missions moving forward. Our team provides leadership in the design process that transforms the way our clients work by delivering buildings as equipment solutions in harsh environments around the world. If you are motivated by innovation, thrive in a fast-paced setting, and want to be part of a team that is revolutionizing the building industry, we'd love to speak with you! General Job Description The ERP System Administrator at Dogwood Industries plays a critical role in managing and optimizing the ERP system to support business operations. This position is responsible for maintaining system configurations, troubleshooting issues, training end users, and working with business units and internal stakeholders to improve ERP utilization. The ERP System Administrator ensures data integrity, supports reporting and analytics, and collaborates with department leaders to drive continuous improvements to optimize and refine the ERP system. Duties & Responsibilities Administer and configure the Visibility ERP system to meet business requirements. Monitor ERP performance, troubleshoot issues, and coordinate durable solutions. Develop and maintain user roles, permissions, security settings, and system workflows. Ensure data integrity, accuracy, and consistency across ERP modules through audits and reporting. Provide training, documentation, and support to end users, including ERP manuals, SOPs, and system navigation guidance. Work with the ERP vendor to implement updates, patches, and upgrades. Develop and maintain ERP dashboards and reports to support real-time insights, operational planning, and financial reporting. Manage endpoint lifecycle tasks, software rollouts, system upgrades, and security initiatives (e.g., Intune deployment, user provisioning). Assist with IT support tickets and contribute to cross-functional IT projects as needed. Other duties as assigned. Requirements: Requirements 3+ years of experience administering ERP systems, preferrable Visibility ERP or similar platforms Understanding of business processes in manufacturing, supply chain, or production environments Proficiency in queries, data extraction, and report dashboard development Experience with ERP security, user management, and system configurations Strong analytical and problem-solving skills Effective communication and training abilities, with experience in user support Physical Requirements/Work Environment This position requires light physical activity in an office environment. To perform the essential functions of this job, the employee is regularly seated at a computer desk with the option to stand, is utilizing the telephone frequently, and participating in meetings with colleagues. There are steps in the office. Compensation $85,000 - $110,000 annually, depending on experience and qualifications. Benefits Health Benefits, including medical, dental and vision Company paid and supplemental life insurance Short-term disability Long-term disability Additional voluntary benefits Paid vacation, paid sick leave and paid holidays 401(k) retirement plan, with employer match Employee Referral Bonus Program Applicant Notes Applicants must provide complete work history with employer references for last three to five years. All employees are subject to a pre-employment background check and pre-employment and random drug testing. Due to working in / being exposed to a safety sensitive environment, THC testing will occur as part of all drug screens. Application Assistance If you have any questions or need assistance applying, please contact Dogwood's HR department at or . Location This is an onsite position at the Dogwood Everett Factory at th Ave NE, Everett, WA 98201. Travel to Dogwood's Bothell Corporate office or Sedro-Woolley Factory office, as needed. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, or any other status protected by law. For more information about our commitment to equal employment opportunity, please see this government poster: Know Your Rights: Workplace Discrimination is Illegal . Disclaimer: Although the Company has attempted to accurately and thoroughly describe this position, the Company reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of the Company, at any time, with or without advance notice. In order to meet company deadlines, work in excess of 40 hours per week may be required from time to time. PM22 PIf9c8326e0d2c-4727

Company: Total Shape Location: Remote Salary: $3,500/month Position Overview: As an IT Support Specialist, you'll be the first point of contact for all technical support requests. You'll ensure our team has the tools and support to work efficiently by promptly resolving hardware, software, and connectivity issues. Key Responsibilities: Provide first-level support for technical issues via chat, email, and video calls Troubleshoot software, hardware, and network-related problems Install and configure software and applications Maintain inventory of IT assets and tools Support onboarding/offboarding processes for new and exiting employees Document technical issues and solutions to build a knowledge base Qualifications: Proven experience in IT support or a similar role Strong knowledge of Windows, Mac OS, and common office productivity tools Familiarity with remote desktop applications and help desk software Excellent communication and problem-solving skills Ability to work independently in a remote environment Why Join Us? Work from anywhere Supportive, friendly team culture Opportunities for professional growth Competitive salary and flexible schedule Ready to Apply? Search on Google for Total Shape and then go to our Jobs page on the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position. Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form. We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape. Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for. We will not reply to messages sent to our social media accounts about job applications all communications from us will only be sent via email. If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company.

JOB Description The Office of Information Services (OIS) is a shared service providing IT support to DHS and OHA. OIS is in the process of migrating DHS/OHA to Microsoft Office 365. One of the components of this migration is moving all Outlook mailboxes to Exchange Online and moving home directories to OneDrive for Business. The work to be done by the Contractor is to use C#, PowerShell, and Microsoft Office 365 Graph API to write scripts to automate changes to Microsoft OneDrive accounts (e.g., automating changes needed when people leave the organization). Work will also include testing and validation of scripting and providing complete documentation of scripts created. Requires knowledge/expertise with C# and PowerShell Prefer knowledge of Microsoft Office365 Graph API Responsible for developing, testing, implementing, and maintaining web-based application systems. Troubleshoots system problems and issues and looks for ways to improve the application. May require a bachelor's degree in a related area and at least at least nine years or equivalent experience in the field or in a related area. Has knowledge of a variety of concepts, practices, and procedures within a particular field (i.e., HTML, Java, etc.) Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A wide degree of creativity and latitude is expected. C# Expert 5-6 yrs Required Microsoft Office 365 Graph API Advanced Powershell Expert 5-6 yrs Required

The Sr Systems Engineer is responsible for providing support to IT Hosting services across a wide range of internal customers. This role works closely with it's regional customers to better understand their needs and to propose technical solutions to day-to-day business problems and drive the technical aspects of our hosting service provided to our internal customers offering both Cloud and On-Premise solutions. Your Responsibilities Manages, maintains, supports, troubleshoots, and optimizes our Hybrid hosting platform in a global environment while making suggestions and adjustments based on future needs Will be required to play a key role in architectural design for the client's hosting needs Introduce automation to the hosting service where possible. Ensuring that the client's hosting environment is secure and meets Information Security policies, guidelines and requirements at all times. Anticipating current and future business needs and growth and through proper planning ensuring that the hosting environment is ready to meet those needs Working alongside and in cooperation with other IT teams to troubleshoot issues Using monitoring tools to gauge overall health of systems and services such Nagios and working with our NOC monitoring team Working with our global infrastructure team to ensure they meet the hosting group's needs for servers and storage architecture design, growth discussions and initiatives Delivering hosting projects using approved project management methodologies on time Managing infrastructure vendor relationships to ensure our client is getting value for money from its vendor agreements, procurements and contracts and to optimize support processes and cost. Ongoing configuration and maintenance of IT supported hardware and software standards Creating and maintaining technical and KB documentation and procedures Ensuring that IT services meet and at times exceed customer expectations Ensuring consistent delivery of quality solutions that meet operational deadlines Ensuring that the hosting team maintain best in practice standards. Demonstrating accountability and see him or herself as responsible for IT meeting customer expectations Providing after hours and escalation support for the 24x7 server and storage environment (e.g. supporting system outages and incident response scenarios) Your Qualifications Excellent knowledge of computer hardware and software in general Expert level OS knowledge; Windows and/or Linux Experience working as a project lead Experience of hybrid orchestration working with AWS, Azure, and/or GCP Experience in managing a large VMWare farm Experience with container technologies Extensive experience with Configuration Management tools, such as Puppet or Chef Proficient in a variety of scripting languages and techniques Experience of successfully driving new technologies into production Has worked in a large multi-national environment that spans the globe A good understanding of "Quality" as it relates to Customer satisfaction Excellent written and communication skills Added Plus Orchestration technologies - Embotics Scripting Experience - Chef Containerization knowledge - Docker, Vagrant Azure ARM and AWS Cloud Formation Proven ability to introduce automation into a hosting environment