575 jobs found in Surrey

Graduate Software Engineer - Consultancy - Guildford - Up to £41,000C++/ Consultancy/ JavaA technical consultancy based in Guildford are looking for Graduate Hardware Engineers to join their growing team. They have ranging clients from the UK Government to small technology companies who seek their expertise to solve their most challenging problems.They are looking for bright graduates with experience with or a strong interest in embedded C and C++ software development with the chance to work on a wide range of exciting projects.Responsibilities include: Developing novel signal and image processing applications Developing secure cross domain solutions Providing support and training to customers in using the software Software development in C/C++ and Java We are looking for candidates with: 1st/2:1 MSc or PhD in a numerate discipline from a top university Strong academic background including As in A level Maths and Physics Strong verbal and written presentation skills Self-motivated and capable of working independently. What they offer: Competitive salaries Great career development opportunities 10% pension contribution And more! If you're a graduate looking for an exciting software engineer role then please don't hesitate to apply!C++/ Consultancy/ JavaGraduate software engineer

Junior Software Engineer Permanent Position London, Surrey or Hampshire - Hybrid Working available £27 - £31k This role requires you to pass UK Government Clearance, so f you already hold BPSS, SC or DV Clearance, please apply! We are looking for a Junior Software Engineer, to work as part of a small team to deliver enhancements to existing software products, you will also get to create entirely new software-based solutions to enhance the end user experience on our platforms. This is a great opportunity for self-improvement and development as well getting the chance to participate in/influence the development of out future software products. Day to Day you'll be responsible for - Software Engineering: designing, writing, testing and maintaining the software that instructs the system how to behaveIntegrating: putting the components of the system together, carrying out tests and working closely with the software people to resolve issuesContributing to process improvement within the team to ensure that the team always looks to improve how it worksWorking to the professional standards expected of the roleDocumenting appropriate information, so that others can understand the software and the systemLiaising with other team members, other team's and customers to ensure key information is understoodYour skills and experiences: Skills We are looking for - Ideally looking for a 2:2 degree or above in a technical subject (science, engineering, mathematics, computing etc.) or equivalent qualification or experienceExperience with Programming languages: C++, C#, .net framework, ADA would be an advantage but this is not essential. Any programming language would be acceptablePrevious working experience with computers would be an advantage but not essential Disclaimer: This vacancy is being advertised by either Advanced Resource Managers Limited, Advanced Resource Managers IT Limited or Advanced Resource Managers Engineering Limited ("ARM"). ARM is a specialist talent acquisition and management consultancy. We provide technical contingency recruitment and a portfolio of more complex resource solutions. Our specialist recruitment divisions cover the entire technical arena, including some of the most economically and strategically important industries in the UK and the world today. We will never send your CV without your permission.

BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. The Wireless Products group works with customers to develop innovative mission critical technology. Applications include software radios, space technology and underwater systems. We are looking for individuals to work as DSP FPGA Developers in one of our customer-facing product teams. Relevant industry experience is preferable but most of all we are looking for bright, enthusiastic and committed individuals with a strong academic foundations and the ability to broaden knowledge across more than one domain. What you will be doing (role duties and responsibilities) Depending on your project assignment and level of experience, you may work on some or all of the following: Design and develop state-of-the-art FPGA designs for one of our software defined radio (SDR) solutions. Design and test Digital Signal Processing (DSP) algorithms using MATLAB or similar. Managing technical tasks/projects and people. Be involved in customer-facing delivery, sometimes to challenging deadlines. Customer-facing technical consultancy What we are looking for (skills and experience) We are looking for ambitious, high-calibre people with the following characteristics: Essential: Ability to produce high-quality FPGA designs Understanding of FPGA and SoC architectures Highly motivated with a strong academic background typically in Engineering, Physics or Mathematics with a 2:1 or 1st class degree. PhD applicants also encouraged. Proven problem-solving skills Broad interest in wireless technology, embedded systems and awareness of latest industry developments. Desirable: 1+ year experience of FPGA development (eg VHDL). Understanding of radio communications Understanding of digital signal processing Development on Linux based systems Range of software development experience including MATLAB, C++, Python Understanding of digital and/or analogue hardware design with some hands-on laboratory experience of debug/set-to-work. How we will support you: Work-life balance is important; you'll get 25 days holiday a year and, via our flexible benefits package the option to buy/sell and carry over from the year before Our flexible benefits package includes; private medical and dental insurance, a competitive pension scheme, cycle to work scheme, taste cards and more You'll have a dedicated Career Manager to help you develop your career and guide you on your journey through BAE Don't know a particular technology? Your learning and development is key to your future career You'll be part of our bonus scheme You are welcome to join any/all of our Diversity and Support groups. These groups cover everything from gender diversity to mental health and wellbeing. Security Clearance Due to the nature of our work, successful candidates for this role need to be eligible to apply for a UK Government security clearance (SC) Life at BAE Systems Digital Intelligence Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential.

Senior Applications Engineer (JavaScript) £75,000 per annum + benefits Woking (Hybrid) / 2 days on-site a week (3 in probation) Are you a skilled Engineer with a passion for solving complex problems? Do you get satisfaction from finally figuring out the bug bearing problem? Do you thrive off autonomy and trust? Do you have a passion for the latest technologies and the future of software? Have a read. I have a standalone role to work on revolutionary AI Sensor tech developing the GUI for a client of mine's unique product using next generation technology to remove previous human error and outdated technology errors in motors for cameras with a variety of industry applications such as Security Cameras, Oil rigs, Satellites, Government Infrastructure and so much more! The product is one of a kind, leveraging the latest AI and Cloud based tech to deliver a more accurate, reliable product that uses less moving parts, is cheaper and more economical to build. Who are you? They need a problem solver, preferably with experience of working on product UI. Someone who can standalone and enjoys working out complex problems in the JavaScript stack. You must be able to think independently about problems and find solutions to them. This isn't your standard 'Here's the spec get to work.' development role and if you want hand holding or a life free of challenges writing mundane code with no substance then this isn't for you! You won't be starting from scratch as this role is to replace previous contract resource who has left a nice foundation for you to build on and there will be a proper handover in place so you can hit the ground running in helping to drive this revolutionary product. Who are they? They are a product led engineering business who are reaching MVP stage of their next generation of Sensor Technology utilising AI and Cloud based technologies to deliver a more robust, reliable, economical and easier to build motor for cameras with applications across many avenues including but not limited to Satellites, Government Infrastructure, Security Cameras, Gas Rigs and more! Their products are about as cool as they can get, built to be robust, reliable, affordable, environmentally friendly and effective which has allowed them to continuously grow and succeed as a business. Is this an easy role? No. If you, however, thrive on challenges then this role will give you the autonomy and trust from a well established and successful company to help them make their next jump into the future of camera motor and AI Sensor technologies. If you get satisfaction from overcoming difficult challenges and developing groundbreaking solutions it really is for. So if you're a skilled JavaScript Engineer with knowledge in areas such as Node/Python, JavaScript (React/Angular) and experience in a more product UI focussed environment and the above sounds like a bit of you hit me up! Thanks, Jacob / Socially Responsible Recruitment

Salary 110,000 - 140,000 GBP per year Requirements: - Strong Mix of Solutions and Data Architecture MUST have solid banking sector background in the UK Experience with Data Structures, Data modelling, Microservices Strong communication and strategic skills Any Financial Crime, AML, CDD very welcome Responsibilities: - Role Requirements: A solid background in data and integration Will be working with a Data Architect (or potentially initially be the Data Architect until the role broadens into wider solutions) to create a common data model across the various Regulatory Compliance-owned and other data sources Should know how to get that data into and out of a set of data capabilities, getting the rules for mapping and transformations implemented in a sensible way Being able to influence the roadmaps of the systems providing the data Working out to façade legacy systems so they look "modern" Implementing an event-based, workflow and microservices modern backbone to hang things onto unlikely to be "building apps", so mostly back-end engineering stuff to look for commonalities to create a more Compliance-Wide mindset and capabilities. Ideally the candidate should be able to challenge and call out opportunities to consolidate Technologies: - Architect - Backbone - Cloud - microservices - Data-Engineer - Big Data - Ada More: Snr/Lead Solution Architect with solid Data experience required to join the Finanacial Crime, AML and Customer Due Dilligence team of a major bank to help deliver global changes to exsiting AML teams. Previous Financial crime, AML etc would be beneficial but is NOT essential as long as you have strong banking domain experience. Initial focus will be on Data so a hybrid Solution Architect / Data Architect would be perfect but you should also have wider experience in Digital, Cloud, Microservices areas etc. The most important quality for this vacancy is leadership capability. We need someone who s able to work and present at a high level, good strategy awareness, policies etc and a good understanding of Data (doesn t necessarily have to be hands on) Role Requirements: A solid background in data and integration Will be working with a Data Architect (or potentially initially be the Data Architect until the role broadens into wider solutions) to create a common data model across the various Regulatory Compliance-owned and other data sources Should know how to get that data into and out of a set of data capabilities, getting the rules for mapping and transformations implemented in a sensible way Being able to influence the roadmaps of the systems providing the data Working out to façade legacy systems so they look modern Implementing an event-based, workflow and microservices modern backbone to hang things onto unlikely to be building apps , so mostly back-end engineering stuff to look for commonalities to create a more Compliance-Wide mindset and capabilities. Ideally the candidate should be able to challenge and call out opportunities to consolidate This role would prerfectly suit a battle hardened Solution or Data Architect in the banking sector who has strong previous experience of large scale change programmes in the banking sector and ideally who has some experience around Financial Crime, AML, Sanctions, Client/Customer Due Dilligence. The role will be Inside IR35 on a PAYE model and will pay circa £650/660 per day PLUS 28 days paid holiday p/yr at that rate. Work will be a mix of remote and client site work.

Salary 35,000 - 65,000 GBP per year Requirements: - Your experience We are looking for developers with a range of experience, from those just starting their career to those with decades under their belt. If you are keen to work with us, get in touch. Responsibilities: - What you will be doing Architect, design, and develop reliable and secure software systems. Be a considerate team member, contributing to team working practices, as well as the wider organisation's software engineering practices and processes. Consider the user at every step of the delivery process; from understanding the need to designing and delivering the solution. Take ownership, with the team, of software systems from conception and development, through live operation and decommissioning. Continually evaluate and improve how the team delivers. Always be learning. Support & mentoring within the development team as required. Technologies: - Java - Spring Boot - Docker - Kubernetes - AWS - Linux - GitLab More: The Opportunity Surevine are looking to recruit great software engineers to help us build secure, scalable, collaboration solutions for the most security conscious organisations, enabling collaboration on their most highly sensitive information. How we work We work in self-managed teams researching, designing, developing and problem-solving together. We value empathy, courtesy, and refined communication skills as much as strong technical ability.

Project support co-ordinator - £14 per hour - Chessington/Tolworth 3 month contract My client a nationwide distribution company is seeking a Project Support coordinator for 3 months to support the Project Lead within this exciting and innovative business transformation Project Responsibilities will include: Helping coordinate activities across the project. Liaising with key stakeholders and arranging team meetings to help coordinate the activities. Assist with setting up trackers for the project and monitoring. Ensuring that Business process documents are updated with key changes made within the workstream. Help coordinate and update the standard operating procedures and trackers are all in place with copies of their approvals. Candidates: Need to have strong administration skills Strong IT literacy A team player Good understanding of process management Experience working with SAP an advantage. Strong eye for detail Highly organised If you are interested and would like to be considered, please contact Lisa or Mary in the Raynes Park Branch NOW!

Reed Marketing and Creative are pleased to be partnered with a well-known consumer brand who are on the hunt for a content focused eCommerce specialist (Webmaster). Within this role you will ensure the website is fully optimised with active products, compelling landing pages and engaging banner communications in order to deliver the best possible digital brand experience to the consumer. Key responsibilities: To develop category banners, landing pages and new product pages for the website for the assigned business units within reasonable timeframes, upon receiving 'brief' from business unit marketing teams. To communicate promptly and regularly with assigned business unit marketing teams with receipt of brief together with any queries and estimated delivery of completed pages for approval respectfully. To ensure new product or landing pages are fully approved by the business units marketing team prior to pushing to live site. To drive the UK website to be the leading regional site globally with 'best-in-class' product content, most user friendly site possible and fully optimised for search. Person Specification: Excellence in execution - able to balance multiple projects and work to tight time scales within budget. Manage complexity and its implications within projects. Insists on high implementation standards. High Design Tool abilities with adobe Illustrator, Photoshop, and In-design to create artwork Commerciality and business acumen - must be able to demonstrate a track record in balancing commercial, customer, and consumer motivations to deliver outstanding results. Relationship building - must be comfortable in dealing with customers, agencies and other key stakeholders and have an ability to build positive relationships. Benefits: 33 days holiday 9% Pension Daily lunch allowance Phone allowance Private medical and dental insurance

Reed Marketing and Creative are pleased to be partnered with a well-known consumer brand who are on the hunt for a content focused eCommerce specialist (Webmaster). Within this role you will ensure the website is fully optimised with active products, compelling landing pages, and engaging banner communications in order to deliver the best possible digital brand experience to the consumer. Key responsibilities: To develop category banners, landing pages and new product pages for the website for the assigned business units within reasonable timeframes, upon receiving 'brief' from business unit marketing teams. To communicate promptly and regularly with assigned business unit marketing teams with receipt of brief, together with any queries and estimated delivery of completed pages for approval. To ensure new product or landing pages are fully approved by the business units marketing team prior to pushing to live site. To drive the UK website to be the leading regional site globally with 'best-in-class' product content, most user friendly site possible and fully optimised for search. Person Specification: Experience working in an eCommerce / website role Excellence in execution - able to balance multiple projects and work to tight time scales within budget. Manage complexity and its implications within projects. High Design Tool abilities with adobe Illustrator, Photoshop, and In-design to create artwork Commerciality and business acumen - must be able to demonstrate a track record in balancing commercial, customer, and consumer motivations to deliver outstanding results. Benefits: 33 days holiday 9% Pension Daily lunch allowance Phone allowance Private health insurance covering optical and dental

Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.

.NET Development Manager (Tech stack: .NET Development Manager, Head of Engineering, Technical Lead, CTO, Chief Technology Officer, .NET 6, C#, Blazor, Azure, JavaScript, HTML5, CSS3, Agile, Developer, Programmer, Engineer, Architect, .NET Development Manager) Our client is a global sports brand that operates in over 115 countries worldwide. They are the biggest sports company in Europe and the second largest on the planet! Over the past 30 years they have been providing high performance athletes with the tools they need to remain at their peak. They are looking to branch out and take a foothold in the sports science arena. In particular, they are looking to move into the field of high performance data analytics. They are aiming to help athletes utilize the latest sport science technology to analyze their performance and help them raise their game. They have recently signed ground breaking sponsorship deals with several high profile sports teams and national athletics squads. As a result of this they are seeking a talented .NET Development Manager to lead their award winning .NET development team. .NET Development Manager applicants should have strong experience of building and managing .NET development teams. Although you will not be coding in this role you will be working very closely with architects and making high level technical decisions as such you should have a good grasp of technologies such as: .NET 6, .NET Core / ASP.NET MVC, C#, Blazor, EF Core, Azure, JavaScript, HTML5, CSS3, Agile, TDD, BDD, MongoDB and SQL Server 2019. This position comes with the following benefits Generous pension Private healthcare Training allowance of £15,000 per year Free lunch Free gym membership Flexible working hours This is an opportunity for you to make a technical contribution to a possible gold medal or even champions league title! Location: South London, UK / Remote Working Salary: £80,000 - £105,000 + Bonus + Pension + Benefits Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions!

Senior Service Desk Analyst, Permanent, Hybrid, Salary up to £38k Senior IT Service Desk Analyst A public sector organisation is looking to recruit a Senior Service Desk Analyst to help support the Digital Services team. This is a permanent role, based in Addlestone with flexible working after a learning period. The Role As a Senior Service Desk Analyst, you will be driving innovation and supporting staff on software services. You will provide first point of escalation for most users and helping to manage and resolve technical issues. Daily responsibilities would include supporting the team and responding to requests for assistance and solve problems directly. You will need excellent communication skills with the ability to explain technical solutions to non-technical audiences. Overall, the Senior Service Desk position requires an individual who is confident liaising with stakeholders, customer service orientated and has passion for developing their career in IT. What you'll need to succeed Windows 10, servers, and networking Service Desk experience Strong communication and interpersonal skills Ability to provide 1st and 2nd line technical support Customer service experience What you'll get in return A competitive salary up to £38,276 Hybrid working 3 days in the office, 2 days working from home Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas Excellent Pension Scheme Free Parking Subsidised cafe on site Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health and Dental insurance plan after 3 years' service Mileage allowance 20% Shift allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Would you like to work for a unique organisation that can offer an amazing pension (11% ) an amazing work environment (excellent glassdoor reviews) and truly unique historic beautiful surroundings to work in? If so please read on Role IT Delivery Partner - aka Project Manager, Business Analyst, IT Business Partner Salary c. 51.5K + Bonus + 11% Pension + 25 days rising to 29 days + Lots of freebies and discounts Location SW London / Surrey (2 days a week 3 days WFH) - 36 hr week About the role You'll build and manage relationships with stakeholders and lead cross-functional teams to deliver digital, tech, and business solutions from start to finish. Collaborate with business and IT teams to initiate projects, communicate progress, and adhere to cost, time, quality, and outcomes. You should have experience in collaboration, managing end-to-end projects, maximizing technology capabilities, and using Agile methodology. This role offers a great opportunity to join a friendly organization with a fantastic culture. To be successful You should have experience in most of the following: Collaborating, communicating and presenting complex digital and technology information effectively with both IT and business colleagues, as well as customers and suppliers. Experience of managing projects end to end Maximizing the capabilities of a wide variety of different business applications and technologies as well as identifying and implementing new business solutions. The right candidate will have Project Management experience and an understanding of Agile methodology also a willingness to adopt other approaches when required e.g Waterfall / Prince 2. We are very keen on people who have experience implementing on integration wit Microsoft platforms e.g. Dynamics 365, Dynamics CRM, Sharepoint, Office 365 or Power Platform experience - Power BI, Power apps etc. Opportunity to join a really friendly organisation with a great culture Interested? Please send your cv for a swift response

SENIOR PROJECT MANAGER PERM FULL TIME SALARY: £65,000 -£70KPA DOE LOCATION: CHERTSEY CLEARANCE: NEED TO BE ELIGIBLE AND WILLING TO GO AHEAD WITH AN SC CLEARANCE THE ROLE: The Project Manager is responsible for ensuring a large project or multiple smaller projects within the Company's portfolio are managed to deliver on time, to budget, within scope and to the required quality and safety standards. SENIOR PROJECT MANAGER REQUIREMENTS To be the prime point of contact with the Customer and the only channel through which changes to the Contract can be agreed. Ensure that the project is managed day-to-day in an efficient manner in accordance with the Company Manual and the project planning documentation. Ability to develop a realistic programme, which aligns with the declared life cycle model, to achieve the deliverables. Implement the plan, throughout the lifetime of the project, ensuring that progress is maintained in line with the objectives. Report progress and financial status to the Head of Programmes monthly and attend all necessary Management Meetings. To assess, review and actively manage risk. Be responsible for the daily management of the team, perform the appraisals of team members, setting objectives and monitoring their progress throughout the year. To assist the Marketing Department in the preparation and review of bids. Ability to foster working relationships with customers and pursue marketing opportunities profitable to the Company. To perform any additional tasks as required to meet the business objectives and goals of the business. Support the selection of key suppliers to the project ensuring clear requirements and milestones are provided. ESSENTIAL SENIOR PROJECT MANAGER QUALIFICATIONS & SKILLS: Ability to multitask and prioritise work across multiple projects. Good communication skills and with the ability to communicate with senior stakeholders. Competent user of Microsoft Project and Excel UK National and ability to obtain security clearance. Full driving license SENIOR PROJECT MANAGER DESIRABLE SKILLS: Holds a recognised Project Management qualification such as APM PMQ or its equivalent. Knowledge of the IT Defence Industry and Project Development Lifecycle Understanding of Risk Tools and Earned Value Management & Analysis.

My client is a leading provider of Education Software and is looking for Technical Support / Software Support Consultant. They provide within the Children and Young People Division and you will be working with their Children's Services software helping to simplify and manage the key process of sharing information. Main Role : You will apply Oracle technical and internal customer service skills in order to address business issues and needs in a flexible manner as required in a front-line support capacity covering problem identification, resolution and defect tracking. Responsibilities : You will be doing installations remotely. Undertake detailed patching and upgrade analysis (incorporating application, process, function, data and organisation) and possible systems issues related to those upgrades. Schedule patches, upgrades and code release in line with business priorities Participate in structured evaluations of packaged software and suppliers Participate in the design & implement cost-effective solutions to meet business requirements in areas of skills expertise, taking account of non-functional requirements e.g. performance, server resource utilisation, disk usage etc Resolve user application support questions and issues in accordance with service levels (where applicable) Specific Job Skill : Experience and troubleshooting ability for applications dependent on windows servers, Enterprise Networking technologies, VPN, proxies, certificates, and Unix/Linux systems is needed. Desirable technology experience including, but not limited to: PostGreSQL databases Apache Tomcat web applications Microsoft ecosystem (Windows Server/Client/IIS/ SQLServer, etc) Unix/Linux Server environments Virtual Servers Server load and performance testing Installation and usage of monitoring tools Willing to travel to/work at customer sites. Standard working hours are 9-5.30pm Mon to Fri, Hybrid Option role.

Desktop Support Analyst Contract Length: 3 months with scope to extend Location: Croydon (hybrid working with 3 days per week on site once settled into role) IR35: Inside Day Rate: Competitive The role of the Desktop Support Analyst is to provide second line support for all staff in the department. This role handles technical queries that have been escalated from the IT Service Desk, which is the central point of contact for all IT related incidents and service requests. The Desktop Support Team are responsible for resolving support requests and continuous service delivery demands. IT Support staff work in a dynamic, fast-paced environment which provides services to staff over the phone, through e-mail, with remote tools, and in person (for walk-in customers). Qualifications and Experience Technical: Working knowledge of an ITSM tool, preferably ServiceNow. Be certified to ITIL Foundation level. Working knowledge of ISO27001. Working knowledge of Citrix Desktop Director. Be proficient in Microsoft Office products including Skype for Business/Teams. Working knowledge of document and case manage systems. Knowledge of VPN and remote access solutions. Knowledge of desktop hardware. Accurately record, update and document incidents and requests using the ITSM tool. Take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible. Escalating incidents to other support teams where necessary Be able to administer user accounts in Active Directory, Exchange, Omnidox, CMS, Blackberry, Becrypt and Lync). Installation, configuration and troubleshooting of IT equipment including workstations, monitors, laptops and mobile devices. Configuration and maintenance of the MFD printer estate. To create, maintain and publish relevant support documentation in order to assist all staff in the quick resolution of their incidents and service requests and enable users to become more self-sufficient Customer Service: To maintain a first class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner. Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation. To be a highly motivated team player with the skills and ability to manage changing priorities. Exhibit a flexible approach to working on a rota basis and provide necessary cover where needed. Understand and work within the ITIL Service Delivery framework. Attend training courses as identified and agreed for appropriate professional development. Actively support the equality and diversity policies of the Government Legal Department. Undertake other duties not specifically stated which from time to time are necessary, without altering the nature or level of BAU responsibilities.

Kenneth Brian Associates are recruiting for an exciting opportunity to join a leading business in Sutton as their First Line IT Support. They are leading business within the building industry, this will be a very varied role and can develop it into your own. The role will be responsible for supporting the team in their daily duties and to liaise and communicate in professional standard. Responsibilities: Providing 1st Line support - telephone, email, CCTV. Working closely with the team to resolve problems and queries. Assistance with the configuration, installation, monitoring and maintenance of computer systems and networks. IT support - printers, connectivity Break fix IT Coordinating external providers and support agents Updating magento website content - meta data Updating SAP B1 product content - images, descriptions Working with Excel spreadsheets To be successful: Be a recent IT Graduate OR Have experience working either as 1st line support or as a helpdesk assistant Have excellent communication and listening skills Be able to work well within an energetic team Problem solver Able to work in an ever-changing environment

Senior Service Desk Analyst, Permanent, Hybrid, Salary up to £38k Senior IT Service Desk Analyst A public sector organisation is looking to recruit a Senior Service Desk Analyst to help support the Digital Services team. This is a permanent role, based in Addlestone with flexible working after a learning period. The Role As a Senior Service Desk Analyst, you will be driving innovation and supporting staff on software services. You will provide first point of escalation for most users and helping to manage and resolve technical issues. Daily responsibilities would include supporting the team and responding to requests for assistance and solve problems directly. You will need excellent communication skills with the ability to explain technical solutions to non-technical audiences. Overall, the Senior Service Desk position requires an individual who is confident liaising with stakeholders, customer service orientated and has passion for developing their career in IT. What you'll need to succeed Windows 10, Servers, and networking Service Desk experience Strong communication and interpersonal skills Ability to provide 1st and 2nd line technical support Customer service experience What you'll get in return A competitive salary up to £38,276 Hybrid working 3 days in the office, 2 days working from home Flexible working 7am-7pm (Core hours are 10-11.30am & 2.30pm-4pm) and Flexi-leave 28 Days annual leave, plus 8 days bank holidays and 1 extra day at Christmas Excellent Pension Scheme Free Parking Subsidised cafe on site Training and development opportunities Payment of one professional membership per annum Cycle to work + further related discounts Season ticket loan Health and Dental insurance plan after 3 years' service Mileage allowance 20% Shift allowance What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call/email Sophia Redpath now. Email: Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.

1st Line Support Analyst - HYBRID / Shift pattern We have one of our biggest customers currently looking for a 1 st Line Support Analyst - HYBRID / Shift pattern. The First Line Support Analyst is an office-based role in Surrey. The role will run on the clients shift patterns and is an intrinsic part of the Service Centre department, whose primary responsibility is to take receipt of all incoming support tickets, emails and phone calls from their clients. The First Line Support Analyst will begin a triage process, in order to resolve cases in a timely and effective manner, thus upholding our service levels. Knowledge and Skills: Experience in a Service Centre environment, working to SLAs and using 'trouble-ticket' applications would be beneficial. A technical bias with Networking, Unified Comms or Microsoft would be beneficial, however the client will give you exposure to all technical areas in order to support you with a specialism. Technical Skills: CCNA Routing and Switching (Desirable) MTA (Desirable) Excellent Office 365 skills Excellent Office Application Skills (i.e. Word/Excel/PowerPoint/Outlook) Good understanding of SharePoint Soft Skills: Excellent and demonstrable written and verbal communication skills Proven customer service skills Ability to work under pressure Excellent customer-facing skills Ability to efficiently multi-task Team player - Great interaction skills Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Established in 1982, Bytes has grown rapidly and now employs over 450 people across 5 locations in the UK and Ireland. Our turnover in Financial Year 2019 was in excess of £520M. We work with SME's, corporates and public sector organisations to modernise and digitally transform their IT infrastructures. We invest in our employees through on-going support, training and advice to help them achieve their career aspirations, rewarding success both financially and personally. There is opportunity to grow and move internally which can be seen through our long-standing employees who have developed existing and new skills to move into senior positions in the organisation leaving space for new team members to begin their journey. Operating from modern, hybrid working environments with offices in Leatherhead, Reading or Manchester Over 550 staff (plans to double in size over the next 5 years) Winners of an array of industry awards Sunday Times Top 100 Best Places to Work Excellent training and career prospects offered Fantastic office with gym, canteen, open plan, smart casual dress code, regular incentives and company events Supporters of 85+ charities with strong commitment to diversity and sustainability We grow great people to deliver amazing things - with an emphasis on Personal Growth, Opportunity and Impact. ABOUT THE ROLE: This role will be responsible for maintaining and growing the network security proposition in Bytes. Acting as a subject matter expert, the role will support a wide variety of teams at Bytes including sales, security overlays, security pre-sales and security services desk, to ensure we deliver the overall objectives for this proposition. The role will also involve regular customer facing opportunities and vendor/ distribution management, therefore having a good balance across all of these areas is key Key Responsibilities: Work with the sales teams to grow key customer relationships in cyber security, with focus being Network Security Carry a target focused on growing the network security landscape (vendors will be specified) Drive net new business in network security landscape Manage existing renewals and identify upgrade & cross-sell opportunities within existing base Be a face to face sales specialist for the sales teams, including attending customer meeting as a subject matter expert overlay Have in depth knowledge of Network Security vendors/ proposition & be confident in scoping projects. Work with sales to identify whitespace within accounts Provide support to the sales teams & customers around key messaging Work with marketing to create bespoke campaigns as a business enabler Help manage the relationship between customer, Bytes and vendor Manage on-site vendor days Work closely with inhouse pre-sales, support, delivery and managed service teams across selected vendors. Provide new starter training Manage and maintain all portals Maintain forecast and pipeline opportunities on CRM Individual Responsibilities: Customer facing role: Must be self-motivated and confident to approach customers directly Although this is not a technical role, the individual must have a understanding of the technical approaches to Network Security Keep all pipeline activity up to date in CRM and work towards 12-month pipe Forecast on a month basis for commit and upside Arrange account mapping sessions and help build relationships between Bytes AM and vendor account managers Work on new business opportunities by attending customer calls, customer QBRs, profiling whitespace analysis Work on upsell / cross sell into current customer base Be a key customer contact for existing renewals, maintaining the base Keep sales teams up to date with deals and offers Keep Vendor information in shared files/ SharePoint/ teams clear and usable by all members of team Attend regular reviews with team lead to ensure objectives are set and achieved Identify new campaigns to drive pipeline Identify current market landscape and suggest new innovative technology/ services which can be considered as value to the business area Have a clear understanding of inhouse support desk, pro-service delivery and managed service options available to selected vendors and Bytes customers Run monthly sales report and chase any outstanding orders to maximise GP Ensure all SLA's are met or exceeded and that ETA's are correctly ABOUT YOU : Essential Qualifications & Experience: Educated to GCSE Level with minimum of A-C Grade in Math and English Previous IT sales experience (minimum 4 years) essential, in Reseller or distributor Knowledge of selling IT security solutions Experience of network security sales Customer facing experience Desired Qualifications Experience: Educated to A-Level standard Check Point Sales Accreditations Palo Alto Sales Accreditations Other Network Security sales accreditations Vendor development management experience Core Competencies & Skills: Accuracy & Attention to detail essential Excellent organisational and customer service skills Good Time Management Multi-tasking Team player Outgoing and enthusiastic Customer Service focussed Copes well under pressure Loyal & Motivated Both proactive and reactive

IT Field Engineer Chessington £25,000 - £32,000 An amazing opportunity for an IT Field Engineer to develop in an established and growing company in an exciting role, where you will be responsible for providing exceptional IT support remotely and while visiting customer sites. On offer is a role where you will be able to challenge your existing skills and develop further into your career. This is a chance to be able to challenge your experience and progress in the role. Travelling to customer sites around Hammersmith, Kingston Upon Thames and Richmond. Travels expenses paid in full. The company are a privately owned business and have been established for years providing technology solutions, IT support and software to the education sector. Also, providing similar support to SME, cooperates and other individuals. They are a multi-million pound turned over business and have achieved natural growth in recent years. In this role your main responsibilities would be to provide a high level of IT support, provide great customer service and solve a wide range of technical issues for the company's customers. You will be travelling to different customer sites when needed and be able to provide an elevated level of technical support. The ideal candidate will have previous experience providing 1st line / 2nd line support in an MSP or school environment. Have experience working with technologies like Office 365, Azure, Google Workplace, and Active Directory is crucial. Also, have a good networking knowledge with DHCP and DNS. This is a fantastic opportunity to be able to work with the latest technologies, work with an established company allowing you to further your IT career with highly technical / knowledgeable colleagues. The company are keen on funding staff certifications, and you will have the opportunity to discuss this with them. The person: 2-3 year's experience providing 1 st / 2 nd Line support in an MSP environment or school environment Experience providing good customer service to clients Strong knowledge of Office 365 on premise and cloud, Active Directory, Azure, DNS, Windows servers, and remote desktop services Experience working in a ITIL framework Driving license (preferable) The role: Travel to customer sites when required to provide technical support to client's customers IT issues and providing great customer service Monitor the efficiency of the network, provide support for the servers, routines, hardware, and software support for workstations Install software on PCs. This would be locally or via the distribution tools Ensure the systems are up to date with software and service packs Reference Number: BBBH182135To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Mo Islam at Rise Technical Recruitment. This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency. Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit or are pending an application to obtain this right or permit should not apply as your details will not be processed.

Automation Tester (C# API) Hybrid WFH / Reigate to £70k Are you a talented tester who is proficient in C#? You could be progressing your Automation Tester career, working on complex and interesting software problems within a hugely successful, global InsurTech company. Benefits & Perks: Up to £70k plus bonus Hybrid working (3 days a week remote) Private medical, life assurance, and pension 25 days holiday Enhanced parental leave Your Role: As a Automation Tester, you will be responsible for testing and ensuring the quality of market-leading insurance products before they are delivered to clients. Together with your close-knit Agile team you will ensure that the products meet the highest standards by defining test strategies for features and applications, establishing test environments and frameworks, achieving high levels of automation test execution, and performing exploratory testing where required. You will be joining the team at an exciting time as they move towards cloud based / SaaS solutions and are upgrading the existing products to new, modern technologies. Office & WFH: You'll be based in large, modern offices in Reigate with residential parking available and train links only a 10-minute walk away. You will only need to work in the office 2 days a week. Requirements: You are a talented QA Test Analyst who is proficient in C# You have a proactive approach to software testing and following best practises You are familiar with several automation frameworks You have experience with API testing You have excellent communication and collaboration skills You strong problem-solving skills As a Automation Tester, you can expect to earn a competitive salary (up to £70k) plus bonus and benefits. Apply today or call to have a confidential discussion about this Automation Tester (C# API) role.

1st Line Support Analyst - HYBRID/Shift pattern We have one of our biggest customers currently looking for a 1 st Line Support Analyst - HYBRID/Shift pattern. The First Line Support Analyst is an office-based role in Surrey. The role will run on the clients shift patterns and is an intrinsic part of the Service Centre department, whose primary responsibility is to take receipt of all incoming support tickets, emails and phone calls from their clients. The First Line Support Analyst will begin a triage process, in order to resolve cases in a timely and effective manner, thus upholding our service levels. Knowledge and Skills: Experience in a Service Centre environment, working to SLAs and using trouble-ticket' applications would be beneficial. A technical bias with Networking, Unified Comms or Microsoft would be beneficial, however the client will give you exposure to all technical areas in order to support you with a specialism. Technical Skills: CCNA Routing and Switching (Desirable) MTA (Desirable) Excellent Office 365 skills Excellent Office Application Skills (ie Word/Excel/PowerPoint/Outlook) Good understanding of SharePoint Soft Skills: Excellent and demonstrable written and verbal communication skills Proven customer service skills Ability to work under pressure Excellent customer-facing skills Ability to efficiently multi-task Team player - Great interaction skills Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

Backend C# Developer (.Net) Hybrid WFH / Reigate to £90k Are you a skilled technologist seeking your next Backend C# Developer opportunity? You could be part of one of the world's longest established insurance technology businesses with a reputation for technical innovation and excellence. What's in it for you? Hybrid working (2 days a week in the office) Up to £90k plus 15% bonus Life assurance and private medical Enhanced parental leave As a Backend C# Developer, you will be responsible for the design and development of new features for one of the company's core insurance applications in C# .Net. You will be writing high quality code, following best practises for maintainability, testability, and performance and will collaborate with the Product Owner team to define, refine, and deliver the product backlog. You will join the team at an exciting time of transformation as they move from on-premise to a Cloud based SaaS, upgrading their products utilising modern tools and technologies. The company is based in Reigate however, you can be mostly remote on the basis that you can commute to the offices 2 days a week. Requirements: You are proficient in server side software development using C# .Net You have excellent knowledge of the full development lifecycle including design, implementation, testing, and deployment You have a strong knowledge of Computer Science fundamentals such as Object Orientated Programming, Data Structures, Algorithms and Design Patterns including SOLID You have excellent communication and collaboration skills As a Backend C# Developer you can expect to earn a competitive salary (up to £90k) plus bonus and benefits. Apply today or call to have a confidential discussion about this Backend C# Developer (.Net).

Are you looking for your next IT Project Manager role? My client are a leading UK construction company. Hybrid working 2 days per week Up to £65,000 DOE Bonus Benefits The Project Manager will be part of their IT Major Projects team working on a range of Group-wide Infrastructure & Applications projects, including the HR onboarding and Case Management projects. Strong IT Project Management Experience PRINCE 2 Change management - Bonus Strong knowledge of Microsoft project Business Transformation Projects Infrastructure If you are interested in this Project Manager role, PLEASE APPLY

Senior SRE - Data Analytics Platform - AWS, Kubernetes, Terraform, Python Oliver Bernard are currently working with an established Data Analytics company, who are seeking a Senior Site Reliability Engineer (SRE) as part of ambitious growth plans for the SRE function across the business. Looking to scale by double over the next 12 months, this is an exciting time to come on board as they begin to increase their efforts across Cloud and Container Infrastructure, and embed SRE/DevOps best practices into the wider tech team. The ideal candidate for this position will have at least 4-5 years' experience in the SRE/DevOps space, and will have the following experience: Strong Cloud experience with AWS Container work across Docker and Kubernetes IaC experience with one of Terraform or CloudFormation Strong experience working with CI/CD pipelines Capable across Monitoring and Observability (Grafana, Prometheus etc) Coding/Development experience is also required (ideally Python, but any OO language will be considered) This position can offer £75-95K, alongside benefits and a hybrid WFH policy (with an office presence required 2 days p/week). Please apply here to register interest in this opportunity. Senior SRE - Data Analytics Platform - AWS, Kubernetes, Terraform, Python

Principal Cloud Architect - Azure, Terraform Our client, a leading Financial Services organisation based in London, are currently recruiting for a Principal Cloud Architect to join their team. As part of their companywide cloud transformation, they are seeking a talented individual to take ownership of cloud architecture decisions, develop infrastructure and security architecture, and optimise Back End systems. Requirements: Proven experience in designing and implementing robust cloud architectures, including overarching cloud infrastructure and security architecture Recognised as an authority on cloud architecture, providing guidance and making informed decisions Azure Certifications in Architecture and Security, showcasing expertise in Azure solutions Proficiency in Terraform Familiarity with regulated environments (Financial Services experience not mandatory) This role offers an excellent opportunity to shape our client's cloud architecture landscape and deliver exceptional solutions. This is a permanent role paying up tp £120,000 per annum + bonus & benefits, hybrid working is also available. Successful applicants will be contacted within 24 hours of applying. The processing and use by us of your personal data is in accordance with our Privacy Notice which can be found on our website. William Alexander Diversity & Inclusion Policy, actively promotes the principles of equality, diversity and inclusion in all its dealings with employees, workers, job applicants, clients, customers, suppliers, contractors and the public. We fully feel an inclusive work culture where people of different backgrounds are valued equally will ensure better outcomes for us all and we approach recruitment for our clients with the same perspective and qualities. Principal Cloud Architect - Azure, Terraform

Software Support EngineerWoking£40,000 - 45,000 Our client are currently recruiting for a Software Support Engineer to provide 2nd line support to external customers. The Software Support Engineer will support with the installation, maintenance, upgrade and troubleshooting of clients who are offsite. The Software Support Engineer will: Provide installation and upgrade support Deal with the installation of software Troubleshoot network and SQL database issues Investigate and resolve internal and external related issues Review and improve documentation to assist in the efficient installation Troubleshooting based on new knowledge Monitor, respond to and follow up incidents Support with the Jira issue and project tracking software Provide onsite training on new products and systems at external clients Recover corrupted SQL server installations and databases Install all diagnostic and support software onto new PC's and Tablets or iPad Install and configure software and work with specific IT members Migrate data onto different systems and servers when required Understand the backup and recovery processes Apply the concept to SQL servers using SQL management tools To be considered for the Software Support Engineer you will: Have previous IT Support Engineer experience Hold qualifications within Information Technology or Computer Science Maintain excellent knowledge of Windows operating systems and Window servers from Be an analytical thinker and have fantastic troubleshooting skills Have a great understanding of networking fundamentals Be a car driver and hold a driving licence Have a very strong understanding and competence with installation and management of SQL servers Maintain fantastic communication skills both written and verbal Have previous experience of collaboration tools such as JIRA or Confluence In return our client offers fantastic benefits, a great working environment and hybrid working. Please apply for more information on the chance to be considered for this great Software Support Engineer position!

Location(s): UK, Europe & Africa : UK : Guildford UK, Europe & Africa : UK : Great Baddow UK, Europe & Africa : UK : London BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. We will provide you with personal development, CPD including support towards professional recognition, industry-leading benefits, and the opportunity to apply cutting-edge technology to interesting problems with the support of our highly-skilled engineering community. Come and join us for this exciting opportunity to shape and deliver world-class space technologies. # What you will be doing (role duties and responsibilities) You will be responsible for the design of a range of high performance radio systems that encompass space payloads, ground stations and end user terminal equipment, covering bands from VHF through to millimetre wave. Radio applications cover both both comms and non-comms (eg RF intelligence). You will design state-of-the-art systems considering aspects such as RF front-ends, antennas, radio propagation, waveforms and algorithms, mechanics and environmental considerations. You will draw on a wide range of previous practical experience in some or all of these areas, and be able to quickly expand your knowledge into new areas as appropriate for the task. You will be able to derive technical performance specifications from high level use cases, even if these are not well defined. You will be able to work well with customers and internal stakeholders to understand use cases and communicate ideas. You will be able to collaborate well with other technical specialists and enable them to contribute to the design process. You will provide expertise and support to a wider engineering team to implement and deliver your designs. What we are looking for (skills and experience) We are looking for high-calibre people with some or all of the following characteristics: Able to take responsibility and lead the design of complex radio systems Proven record of designing and delivering real-world systems. Technically rigorous approach, typically backed up by a strong academic background in Engineering or Physics. Significant practical experience across a number of relevant areas such as RF electronics, antenna design, radio communications protocols, waveform design, digital signal processing and radio propagation modelling. Extensive practical experience of delivering solutions to real world problems is essential. Space domain experience is relevant but not necessarily required. Comfortable working on multiple projects at the same time and in a dynamic environment where deadlines and priorities are changeable. Experience of working within multi-disciplinary development teams in a project-based environment. Good inter-personal skills; able to work well in a dynamic, collaborative team. A keen interest in the space sector and awareness of latest industry developments. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance wellbeing. Diversity and inclusion are integral to the success of BAE Systems Digial Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. About BAE Systems Digital Intelligence We use our intelligence-led insights to help defend Governments, Nations and Societies from cyber-attacks and financial crime. Our customers depend on our evolving capabilities to help them safely grow their organisations. Our unprecedented access to threat intelligence, world-leading analysts and market-leading technology means we can help them to adapt, evolve and stay ahead of the criminals. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digitial Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours. Life at BAE Systems Digital Intelligence We are embracing Hybrid Working. This means you and your colleagues may be working in different locations, such as from home, another BAE Systems office or client site, some or all of the time, and work might be going on at different times of the day. By embracing technology, we can interact, collaborate and create together, even when we're working remotely from one another. Hybrid Working allows for increased flexibility in when and where we work, helping us to balance our work and personal life more effectively, and enhance well-being. Diversity and inclusion are integral to the success of BAE Systems Digital Intelligence. We are proud to have an organisational culture where employees with varying perspectives, skills, life experiences and backgrounds - the best and brightest minds - can work together to achieve excellence and realise individual and organisational potential. Division overview: Capabilities At BAE Systems Digital Intelligence, we pride ourselves in being a leader in the cyber defence industry, and Capabilities is the engine that keeps the business moving forward. It is the largest area of Digital Intelligence, containing our Engineering, Consulting and Project Management teams that design and implement the defence solutions and digital transformation projects that make us a globally recognised brand in both the public and private sector. As a member of the Capabilities team, you will be creating and managing the solutions that earn us our place in an ever changing digital world. We all have a role to play in defending our clients, and this is yours.