Senior AV Engineer CTS Qualified (not required but preferred) Basic Salary £28,000-£34,000 dependent on experience + vehicle UK based jobs located mainly in London but can be anywhere. Would like candidate to live local to Reading office or M4 corridor THE ROLE We are looking to recruit for a senior AV engineer to join our experienced engineering team tasked with installing a range of AV products and integrated AV systems. We specialise in audio visual solutions to suit our clients in the corporate sector. We include boardrooms, auditoriums, training & meeting rooms, video walls, multi room installations, digital signage and TV distribution ? Project Lead and Commissioning of corporate audio visual solutions ? AV onsite installation experience of installing a range of equipment in a range of environments including projection, flat screens, interactive technologies, audio solutions, switching, scalers, extenders and digital signage ? Rack building and wiring ? Fault finding and diagnostics ? Technical knowledge and install experience of Video Conferencing systems Polycom/Lifesize/Tandberg/Cisco and web based camera solutions ? Technical knowledge and install experience of AMX/Crestron (and preferably programming) ? PC skills and programming of touch panels ? On site management of teams and schedules ? Technical checks for the projects and ability to following drawings ? Organisation for day to day running with relation to van stock/paperwork/communication ? Ability to follow cable schedules & risk and method statements ? Engineering health and safety training and knowledge First and foremost, as a Senior AV engineer you must be able to work to a high quality standard. You will have excellent installation knowledge and a genuine interest in audio visual solutions. ? Full operational and technical knowledge of audio visual systems ? Strong customer focus and understanding of sensitivities of working on client's site ? IT/Network skills ? Full clean driving licence ? Ability to problem solve on site. THE COMPANY: Award Winning Renowned Audio Visual Re seller a niche re seller in the AV Market offering a diverse range of products and solutions, spanning over 20 years' experience. You will be joining this company at an exciting time, building on our well-established customer based which has mainly been developed from continued business distributing cutting edge AV solutions and software. Bringing the most innovative AV products and technologies to market and always responding to the needs of their end-users.
Jun 25, 2018
Senior AV Engineer CTS Qualified (not required but preferred) Basic Salary £28,000-£34,000 dependent on experience + vehicle UK based jobs located mainly in London but can be anywhere. Would like candidate to live local to Reading office or M4 corridor THE ROLE We are looking to recruit for a senior AV engineer to join our experienced engineering team tasked with installing a range of AV products and integrated AV systems. We specialise in audio visual solutions to suit our clients in the corporate sector. We include boardrooms, auditoriums, training & meeting rooms, video walls, multi room installations, digital signage and TV distribution ? Project Lead and Commissioning of corporate audio visual solutions ? AV onsite installation experience of installing a range of equipment in a range of environments including projection, flat screens, interactive technologies, audio solutions, switching, scalers, extenders and digital signage ? Rack building and wiring ? Fault finding and diagnostics ? Technical knowledge and install experience of Video Conferencing systems Polycom/Lifesize/Tandberg/Cisco and web based camera solutions ? Technical knowledge and install experience of AMX/Crestron (and preferably programming) ? PC skills and programming of touch panels ? On site management of teams and schedules ? Technical checks for the projects and ability to following drawings ? Organisation for day to day running with relation to van stock/paperwork/communication ? Ability to follow cable schedules & risk and method statements ? Engineering health and safety training and knowledge First and foremost, as a Senior AV engineer you must be able to work to a high quality standard. You will have excellent installation knowledge and a genuine interest in audio visual solutions. ? Full operational and technical knowledge of audio visual systems ? Strong customer focus and understanding of sensitivities of working on client's site ? IT/Network skills ? Full clean driving licence ? Ability to problem solve on site. THE COMPANY: Award Winning Renowned Audio Visual Re seller a niche re seller in the AV Market offering a diverse range of products and solutions, spanning over 20 years' experience. You will be joining this company at an exciting time, building on our well-established customer based which has mainly been developed from continued business distributing cutting edge AV solutions and software. Bringing the most innovative AV products and technologies to market and always responding to the needs of their end-users.
We are looking for experience Field Engineers, skilled in both hardware and software services to join a prestigious ITSM company. You must drive and have field services experience as the is covering multiple sites in the South East M4 Corridor area. Permanent £23,000 - £26,000 South East and M4 Corridor cover - Must be based in the local area Responsibilities: - Provide deployment services for projects, including installation, configuration, testing, decommissioning and site support services. - Be responsible for the completion of any required project or site documentation for the purposes of project/site handover to both customers and in-life management. - Raise technical escalations to senior team members to ensure problem free solutions deployment. - Maintain a level of knowledge, skills and certification in alignment with business needs and manufacturers' requirements. - Provide functional support for other internal departments based on skill, location and availability requirements. - General duties including lone working and team work. - Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet. Knowledge, Skills, Experience: - Understanding of engineering principles and practice, usually supported by achievement of the manufacturer accreditations - Engineering background in a customer service or field engineering role with a high degree of emphasis on design and troubleshooting - Current UK driving license Competent in the following: o Providing deskside support o Providing field service support o Providing delivery services to projects o Server hardware installations/basic server skills - Customer care - Time management - Ability to work without supervision If you meet the required skill and experience and are looking for your next perm Field Based opportunity, please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Jun 25, 2018
We are looking for experience Field Engineers, skilled in both hardware and software services to join a prestigious ITSM company. You must drive and have field services experience as the is covering multiple sites in the South East M4 Corridor area. Permanent £23,000 - £26,000 South East and M4 Corridor cover - Must be based in the local area Responsibilities: - Provide deployment services for projects, including installation, configuration, testing, decommissioning and site support services. - Be responsible for the completion of any required project or site documentation for the purposes of project/site handover to both customers and in-life management. - Raise technical escalations to senior team members to ensure problem free solutions deployment. - Maintain a level of knowledge, skills and certification in alignment with business needs and manufacturers' requirements. - Provide functional support for other internal departments based on skill, location and availability requirements. - General duties including lone working and team work. - Be vigilant for possible fraudulent activity and if necessary raise a security incident report using the template accessible via the corporate Intranet. Knowledge, Skills, Experience: - Understanding of engineering principles and practice, usually supported by achievement of the manufacturer accreditations - Engineering background in a customer service or field engineering role with a high degree of emphasis on design and troubleshooting - Current UK driving license Competent in the following: o Providing deskside support o Providing field service support o Providing delivery services to projects o Server hardware installations/basic server skills - Customer care - Time management - Ability to work without supervision If you meet the required skill and experience and are looking for your next perm Field Based opportunity, please apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information privacy.pdf Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 25, 2018
Full time
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Technical Knowledge required *Good level of knowledge of Windows 7, Windows 8 and Windows 10 *Good level of knowledge of Microsoft Office 2010, 2013 and/or 2016, including Outlook and Word. Person Specification *Previous experience in an application support or customer services role, supporting external customers or possible an external sales force, ideally on how to use a business critical application. *Previous experience in a telephone based support or customer services role working with customers over the telephone and via remote support tools. *Experienced in working with helpdesk call logging and knowledgebase/forum style applications, such as Zendesk. *Experienced in working within clearly defined SLA's and with a good understanding/appreciation of customer service management principles. *Strong attention to detail with proven verbal and written communication skills (English). *Excellent verbal and written communication skills with strong customer services style/approach. *Self-sufficient with good time management skills. *Understanding of a sales led environment and the impact of customer support on satisfaction and reference-ability of the customer base *Positive 'can do' attitude willing to go the extra mile to get things done. The key responsibilities are to: *Provide exceptional customer service and support. *Answer in-bound telephone calls, emails and tickets submitted directly by customers into the support queue. *Provide help and assistance on general usage and basic technical questions, advising customers on the best way to use the company software and solve application usage questions over the telephone and via remote support software. *Become an application specialist, with a thorough understanding of the the company products and services *Logging, managing and working through support tickets in Zendesk. *Deliver a high level of customer service and respond to support tickets within agreed SLA's *Perform basic diagnosis of problems and resolve or escalate as necessary. *Evaluate a problem objectively and creatively using a variety of approaches and making sound recommendations to the customer. *Take ownership of problems and be proactive in the resolution of support cases with the aim of minimizing the average response time for support tickets. *Provide customers with status information and regular updates on the progress of open cases. *Escalate support tickets as necessary within Service Levels. *Arrange and facilitate third line support with development where problems cannot be resolved. *Present and clearly explain any work undertaken back to the customer. *Collect information from clients and colleagues, using effective listening and probing skills to ensure the best decisions are made. *Identify when more information or management input is required and escalate accordingly. *Continually work to improve customer satisfaction. *Contribute towards building a support knowledgebase of common problems and FAQ's *Report to the Global Support Manager This 1st Line Application Support role is based in Reading, Berks. and is paying £22-24K + 10% bonus + Bens, depending on relevant experience.
Jun 24, 2018
Technical Knowledge required *Good level of knowledge of Windows 7, Windows 8 and Windows 10 *Good level of knowledge of Microsoft Office 2010, 2013 and/or 2016, including Outlook and Word. Person Specification *Previous experience in an application support or customer services role, supporting external customers or possible an external sales force, ideally on how to use a business critical application. *Previous experience in a telephone based support or customer services role working with customers over the telephone and via remote support tools. *Experienced in working with helpdesk call logging and knowledgebase/forum style applications, such as Zendesk. *Experienced in working within clearly defined SLA's and with a good understanding/appreciation of customer service management principles. *Strong attention to detail with proven verbal and written communication skills (English). *Excellent verbal and written communication skills with strong customer services style/approach. *Self-sufficient with good time management skills. *Understanding of a sales led environment and the impact of customer support on satisfaction and reference-ability of the customer base *Positive 'can do' attitude willing to go the extra mile to get things done. The key responsibilities are to: *Provide exceptional customer service and support. *Answer in-bound telephone calls, emails and tickets submitted directly by customers into the support queue. *Provide help and assistance on general usage and basic technical questions, advising customers on the best way to use the company software and solve application usage questions over the telephone and via remote support software. *Become an application specialist, with a thorough understanding of the the company products and services *Logging, managing and working through support tickets in Zendesk. *Deliver a high level of customer service and respond to support tickets within agreed SLA's *Perform basic diagnosis of problems and resolve or escalate as necessary. *Evaluate a problem objectively and creatively using a variety of approaches and making sound recommendations to the customer. *Take ownership of problems and be proactive in the resolution of support cases with the aim of minimizing the average response time for support tickets. *Provide customers with status information and regular updates on the progress of open cases. *Escalate support tickets as necessary within Service Levels. *Arrange and facilitate third line support with development where problems cannot be resolved. *Present and clearly explain any work undertaken back to the customer. *Collect information from clients and colleagues, using effective listening and probing skills to ensure the best decisions are made. *Identify when more information or management input is required and escalate accordingly. *Continually work to improve customer satisfaction. *Contribute towards building a support knowledgebase of common problems and FAQ's *Report to the Global Support Manager This 1st Line Application Support role is based in Reading, Berks. and is paying £22-24K + 10% bonus + Bens, depending on relevant experience.
About the role Leading companies see Business Systems as an integral part of how they manage their business to protect value and drive performance. Risk Assurance specialists help companies to do business with confidence by identifying, measuring and managing risk more effectively over key ERP systems such as SAP, SAP, AX Dynamics etc. Our approach centres on providing advice and assurance that is focused on each client\u0027s individual challenges. In the simplest terms, we help clients to identify measure and manage their system risks more effectively and help them to address their pains with sustainable solutions.Our specialist knowledge extends to implementation and project assurance, ERP Security and controls reviews plus adding value to clients by helping design their ERP security and control environments during implementation. Furthermore we are helping clients with ERP Architecture, Strategy and Road Map support as well as with technical implementations of emerging technologies such as SAP GRC, ERP selection support, ERP and IT systems effectiveness reviews, technology and regulatory compliance and information management analytics and optimisation. Since our expertise spans over a wide range of industries and sectors, on each and every project we undertake the advice and assurance, our support is focused on the individual needs of that client. You role will be to support the SAP specialist team and to grow our market footprint. We expect you to bring proven technical experience combined with business process and consultancy skills to have insightful and value add conversations with clients. Who we\u0027re looking for The successful applicant will beworking in our growing Systems and Programme Assurance team in the South East region. Working as part of a growing team to increase our footprint at SAP clients in the SE. Able to talk to technical and non-technical clients credibly, understanding and articulating the impact of system decisions/ changes/ issues on the wider business. Able to help develop and deliver our proprietary tools around segregation of access, business process mapping and controls design, GRC and data analytics tools. A strong deliverer who can support the senior management team in delivering excellent quality reviews every time. Able to manage a team successfully, strong people skills. Good overview knowledge about the current SAP market and its market makers, providers and implementers. Experience of working in a project environment either as part of a project team or as an assurance provider. Can talk credibly with clients over ERP strategies and ERP Roadmaps, Application Architecture and Identity Management Strategies. Essential skills and experience The following skills are required for this role: Strong proven experience in SAP ERP domain. At least five years' experience of the SAP E-Business Suite and a demonstrable understanding of core SAP Financials processes; Understanding of Governance, Risk and Compliance (GRC) and knowledge of at least one GRC system would be beneficial; Good knowledge of the ERP market and its stakeholders; Deep technical IT background and some practical experiences preferably in technology areas such as IT delivery, security and identity management. Experience or reviewing ERP functional and technical design specifications; Good understanding of common business processes; Understanding of Internal Control Frameworks e.g. COSO and end to end business processes Strong project management, analytical skills and organisational abilities; PRINCE2 knowledge and/or certification preferred; Focused and initiative driven (required to maximise growth potential) with an ability to build strong relationships with clients and with PwC teams; Ability to communicate clearly with colleagues and clients at all levels, and good report writing skills; A proactive approach to problem solving and delivering client solutions whilst demonstrating integrity and courage to challenge the status quo; Possession of strong team working skills; Well-developed listening and questioning techniques; Strong desire for continuous improvement and self-development. Prepared to travel in the UK and to a smaller extent overseas, and to work to tight deadlines, when necessary; Demonstrate a breadth of experiences that enables you to hold broad business conversations and articulate complex issues to clients in a manner which is clear and unambiguous;
Jun 24, 2018
Full time
About the role Leading companies see Business Systems as an integral part of how they manage their business to protect value and drive performance. Risk Assurance specialists help companies to do business with confidence by identifying, measuring and managing risk more effectively over key ERP systems such as SAP, SAP, AX Dynamics etc. Our approach centres on providing advice and assurance that is focused on each client\u0027s individual challenges. In the simplest terms, we help clients to identify measure and manage their system risks more effectively and help them to address their pains with sustainable solutions.Our specialist knowledge extends to implementation and project assurance, ERP Security and controls reviews plus adding value to clients by helping design their ERP security and control environments during implementation. Furthermore we are helping clients with ERP Architecture, Strategy and Road Map support as well as with technical implementations of emerging technologies such as SAP GRC, ERP selection support, ERP and IT systems effectiveness reviews, technology and regulatory compliance and information management analytics and optimisation. Since our expertise spans over a wide range of industries and sectors, on each and every project we undertake the advice and assurance, our support is focused on the individual needs of that client. You role will be to support the SAP specialist team and to grow our market footprint. We expect you to bring proven technical experience combined with business process and consultancy skills to have insightful and value add conversations with clients. Who we\u0027re looking for The successful applicant will beworking in our growing Systems and Programme Assurance team in the South East region. Working as part of a growing team to increase our footprint at SAP clients in the SE. Able to talk to technical and non-technical clients credibly, understanding and articulating the impact of system decisions/ changes/ issues on the wider business. Able to help develop and deliver our proprietary tools around segregation of access, business process mapping and controls design, GRC and data analytics tools. A strong deliverer who can support the senior management team in delivering excellent quality reviews every time. Able to manage a team successfully, strong people skills. Good overview knowledge about the current SAP market and its market makers, providers and implementers. Experience of working in a project environment either as part of a project team or as an assurance provider. Can talk credibly with clients over ERP strategies and ERP Roadmaps, Application Architecture and Identity Management Strategies. Essential skills and experience The following skills are required for this role: Strong proven experience in SAP ERP domain. At least five years' experience of the SAP E-Business Suite and a demonstrable understanding of core SAP Financials processes; Understanding of Governance, Risk and Compliance (GRC) and knowledge of at least one GRC system would be beneficial; Good knowledge of the ERP market and its stakeholders; Deep technical IT background and some practical experiences preferably in technology areas such as IT delivery, security and identity management. Experience or reviewing ERP functional and technical design specifications; Good understanding of common business processes; Understanding of Internal Control Frameworks e.g. COSO and end to end business processes Strong project management, analytical skills and organisational abilities; PRINCE2 knowledge and/or certification preferred; Focused and initiative driven (required to maximise growth potential) with an ability to build strong relationships with clients and with PwC teams; Ability to communicate clearly with colleagues and clients at all levels, and good report writing skills; A proactive approach to problem solving and delivering client solutions whilst demonstrating integrity and courage to challenge the status quo; Possession of strong team working skills; Well-developed listening and questioning techniques; Strong desire for continuous improvement and self-development. Prepared to travel in the UK and to a smaller extent overseas, and to work to tight deadlines, when necessary; Demonstrate a breadth of experiences that enables you to hold broad business conversations and articulate complex issues to clients in a manner which is clear and unambiguous;
C++ or C# Software Engineers x4 (Intermediate to Senior Level) Location: Reading, Berkshire Salary: £35-50,000 (dependent on experience), 25 days holiday, private healthcare and pension. Multiple software engineer roles available with our client, from Intermediate to Senior level C++ or C# Software Engineers. This is a fantastic opportunity for local talent looking for a change, or Software Engineers looking to relocate to a fantastic part of the country. C++ or C# Software Engineers - Key Skills: - Graduate level, Computer Science, Mechanical Engineering or similar. - 2+ years commercial experience. - Good commercial C++ or C# programming experience. - Windows development environment experience. - Experience of Agile methodologies is preferable. - Good English verbal and written communication skills. - Must be eligible to work in the UK. C++ or C# Software Engineers - Nice to Have: - Ideally good academic results in Maths or related subject. - Engineering Industry experience is preferable but not essential. C++ or C# Software Engineers - About the role: The successful C++ or C# Software Engineer will be part of a talented software engineering team, working on the latest automation systems. Your main responsibilities will include: - Full life cycle development. - To actively contribute to specification and design workshops. - To undertake software implementation and necessary tasks to achieve planned software development projects, providing the technical lead in their areas. - To provide expert technical knowledge on their areas of the software. - To master the core programming languages and technologies used. - To evaluate and integrate 3rd party software effectively with development management. About the Company: Our client is a world leader in its field and a recognised name in the software manufacturing industry. To find out more about this fantastic Software Engineer role, please contact us now for an interview.
Jun 24, 2018
C++ or C# Software Engineers x4 (Intermediate to Senior Level) Location: Reading, Berkshire Salary: £35-50,000 (dependent on experience), 25 days holiday, private healthcare and pension. Multiple software engineer roles available with our client, from Intermediate to Senior level C++ or C# Software Engineers. This is a fantastic opportunity for local talent looking for a change, or Software Engineers looking to relocate to a fantastic part of the country. C++ or C# Software Engineers - Key Skills: - Graduate level, Computer Science, Mechanical Engineering or similar. - 2+ years commercial experience. - Good commercial C++ or C# programming experience. - Windows development environment experience. - Experience of Agile methodologies is preferable. - Good English verbal and written communication skills. - Must be eligible to work in the UK. C++ or C# Software Engineers - Nice to Have: - Ideally good academic results in Maths or related subject. - Engineering Industry experience is preferable but not essential. C++ or C# Software Engineers - About the role: The successful C++ or C# Software Engineer will be part of a talented software engineering team, working on the latest automation systems. Your main responsibilities will include: - Full life cycle development. - To actively contribute to specification and design workshops. - To undertake software implementation and necessary tasks to achieve planned software development projects, providing the technical lead in their areas. - To provide expert technical knowledge on their areas of the software. - To master the core programming languages and technologies used. - To evaluate and integrate 3rd party software effectively with development management. About the Company: Our client is a world leader in its field and a recognised name in the software manufacturing industry. To find out more about this fantastic Software Engineer role, please contact us now for an interview.
Our client is looking to recruit a UX Designer. This is an opportunity to join an organisation who are leaders in their field and who are making a huge investment in their digital technology to enable them to offer an outstanding level of customer service and customer access to their huge customer base. To be a success in this role you will need to an experienced UX Designer who has practical experience of using Invision Sketch for prototyping. You will work very closely with key stakeholders, taking a brief , carrying out research and delivering an innovative and exceptional UX experience for their customers. Any UI experience and knowledge of HTML / scripting languages would be an advantage. The team is working in an Apple based environment. You will be part of team that works closely together helping to refine each others ideas and provide support and encouragement to colleague and sharing ideas to enable a creative and innovative team to deliver real value to the organisation and their customer base. This is an opportunity to join a company who are leaders in their field with a track record of investing in the training and development of their people and promoting internally whenever possible. Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Jun 24, 2018
Our client is looking to recruit a UX Designer. This is an opportunity to join an organisation who are leaders in their field and who are making a huge investment in their digital technology to enable them to offer an outstanding level of customer service and customer access to their huge customer base. To be a success in this role you will need to an experienced UX Designer who has practical experience of using Invision Sketch for prototyping. You will work very closely with key stakeholders, taking a brief , carrying out research and delivering an innovative and exceptional UX experience for their customers. Any UI experience and knowledge of HTML / scripting languages would be an advantage. The team is working in an Apple based environment. You will be part of team that works closely together helping to refine each others ideas and provide support and encouragement to colleague and sharing ideas to enable a creative and innovative team to deliver real value to the organisation and their customer base. This is an opportunity to join a company who are leaders in their field with a track record of investing in the training and development of their people and promoting internally whenever possible. Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
Main Purpose of Role Deliver process improvement expertise to CTIL Value Chain, supporting Process Owners and subject matter experts in a collaborative and cross functional way to create efficiencies and quality business processes. Application of BPM and process frameworks is key in this role to provide solutions that are aligned with CTIL business strategy. This role will require a good degree of stakeholder communication and management. Business Process Management Deliver new and updated business processes that underpin CTIL value chain, ensuring all key accountabilities and process ownership is fully documented and agreed Ensure the integrity of the document structure within the process repository to create and amend process diagrams in Signavio applying BPMN (Business Process Model & Notation) Foster relationships with Process Owners, SMEs and Shareholders reviewing and documenting end to end processes, working with multiple owners across the process, ensuring all hand-offs have demonstrable controls and ownership and delivered processes are repeatable, measurable, achievable and continuously improved processes through established governance and engagement channels. Enhance and champion the use of process governance across the business and the need for documentation and process controls. Highlight and recommend instances where key controls can be improved Actively seek feedback on and seek to improve the CTIL Process Framework in liaison with compliance. Critique process, and escalate issues as appropriate Plan, communicate, and coordinate process definition activities as per CTIL Process Framework among stakeholders and/or other departments to bring together a seamless CTIL business processes that can be effectively measured Ensure the right level of process support to CTIL programmes, projects, and initiatives Process Performance Measurement Ensure delivery of processes KPIs to identify and improve the outcomes of organisational and operational processes to improve efficiencies, reduce cost and increase internal/external customer satisfaction Define critical success factors and process KPIs (key performance indicators) to drive continuous improvements of core CTIL processes Support the design and build of mechanisms to automate process KPIs measurements Deliver process dashboards and reports to demonstrate performance of CTIL business processes Analyze Process KPIs results and present to Process Owners and key stakeholders to drive process improvements Process Improvements Deliver and promote continuous improvement culture along the business, providing high quality and robust information to support decision making and to deliver CTIL strategy, services and priorities. Support the design and build of a continuous improvement framework and socialisation with Process Owners and SMEs Identify, facilitate and oversee process improvement projects. Assess and analyse operational processes and system inefficiencies to develop the most cost efficient CTIL way for processes, focusing on improving productivity or to reduce costs and improving risk management and control Identify ways to increase adoption and customer satisfaction. Identify improvement opportunities (proactive and reactive). Research best practice, processes, methodologies and approaches to service continuous improvement and apply to practice. Process Governance Maintain the integrity of the Signavio BPMN repository and Process Portal. Deliver process documents that support CTIL's accreditation to ISO / BSI standards Work with process owners and SMEs to provide the level of governance required for CTIL business processes and programmes associated. Contributes to the development of the PMO Process Team governance and continuous improvements initiatives and maintain the framework for delivery services, providing guidance where require Experience (technical, managerial, industry) Strong Process analysis and documentation using recognised standards Awareness of Process notation (e.g. BPMN 2.0) and Process repositories (e.g. Signavio) Demonstrable evidence of deep knowledge of process frameworks (BPM, APQC, ITIL, COBIT etc.), as well as Lean, Six Sigma, Kaizen or equivalent process improvement methodologies. Demonstrates capability in Project planning, Process mapping, Process evaluation and development Ability to plan and facilitate workshops and meetings to deliver an agreed outcome Education level / Qualifications (professional, vocational) A Level educated Professional Qualification or significant experience within an area of specialism Skills / Knowledge Strong customer service, analytical, research, interpersonal and problem-solving skills required Good track record for innovation and measurable process improvements Good presentation and communications skills across multiple levels of the organization, including senior management. Must be able to articulate messages across a variety of audiences Strong inter-personal skills and abilities in managing stakeholders and matrix teams Clear and concise communication skills both upward and within the team Ability to work in fluid, high-pressure environments and on multiple projects to tight deadlines
Jun 24, 2018
Main Purpose of Role Deliver process improvement expertise to CTIL Value Chain, supporting Process Owners and subject matter experts in a collaborative and cross functional way to create efficiencies and quality business processes. Application of BPM and process frameworks is key in this role to provide solutions that are aligned with CTIL business strategy. This role will require a good degree of stakeholder communication and management. Business Process Management Deliver new and updated business processes that underpin CTIL value chain, ensuring all key accountabilities and process ownership is fully documented and agreed Ensure the integrity of the document structure within the process repository to create and amend process diagrams in Signavio applying BPMN (Business Process Model & Notation) Foster relationships with Process Owners, SMEs and Shareholders reviewing and documenting end to end processes, working with multiple owners across the process, ensuring all hand-offs have demonstrable controls and ownership and delivered processes are repeatable, measurable, achievable and continuously improved processes through established governance and engagement channels. Enhance and champion the use of process governance across the business and the need for documentation and process controls. Highlight and recommend instances where key controls can be improved Actively seek feedback on and seek to improve the CTIL Process Framework in liaison with compliance. Critique process, and escalate issues as appropriate Plan, communicate, and coordinate process definition activities as per CTIL Process Framework among stakeholders and/or other departments to bring together a seamless CTIL business processes that can be effectively measured Ensure the right level of process support to CTIL programmes, projects, and initiatives Process Performance Measurement Ensure delivery of processes KPIs to identify and improve the outcomes of organisational and operational processes to improve efficiencies, reduce cost and increase internal/external customer satisfaction Define critical success factors and process KPIs (key performance indicators) to drive continuous improvements of core CTIL processes Support the design and build of mechanisms to automate process KPIs measurements Deliver process dashboards and reports to demonstrate performance of CTIL business processes Analyze Process KPIs results and present to Process Owners and key stakeholders to drive process improvements Process Improvements Deliver and promote continuous improvement culture along the business, providing high quality and robust information to support decision making and to deliver CTIL strategy, services and priorities. Support the design and build of a continuous improvement framework and socialisation with Process Owners and SMEs Identify, facilitate and oversee process improvement projects. Assess and analyse operational processes and system inefficiencies to develop the most cost efficient CTIL way for processes, focusing on improving productivity or to reduce costs and improving risk management and control Identify ways to increase adoption and customer satisfaction. Identify improvement opportunities (proactive and reactive). Research best practice, processes, methodologies and approaches to service continuous improvement and apply to practice. Process Governance Maintain the integrity of the Signavio BPMN repository and Process Portal. Deliver process documents that support CTIL's accreditation to ISO / BSI standards Work with process owners and SMEs to provide the level of governance required for CTIL business processes and programmes associated. Contributes to the development of the PMO Process Team governance and continuous improvements initiatives and maintain the framework for delivery services, providing guidance where require Experience (technical, managerial, industry) Strong Process analysis and documentation using recognised standards Awareness of Process notation (e.g. BPMN 2.0) and Process repositories (e.g. Signavio) Demonstrable evidence of deep knowledge of process frameworks (BPM, APQC, ITIL, COBIT etc.), as well as Lean, Six Sigma, Kaizen or equivalent process improvement methodologies. Demonstrates capability in Project planning, Process mapping, Process evaluation and development Ability to plan and facilitate workshops and meetings to deliver an agreed outcome Education level / Qualifications (professional, vocational) A Level educated Professional Qualification or significant experience within an area of specialism Skills / Knowledge Strong customer service, analytical, research, interpersonal and problem-solving skills required Good track record for innovation and measurable process improvements Good presentation and communications skills across multiple levels of the organization, including senior management. Must be able to articulate messages across a variety of audiences Strong inter-personal skills and abilities in managing stakeholders and matrix teams Clear and concise communication skills both upward and within the team Ability to work in fluid, high-pressure environments and on multiple projects to tight deadlines
Based in a prestigious office in central Reading, this role is within the Product Engineering team: *Responsible for hands-on engineering of the company's core platform, which underpins our extensive range of desktop, web and mobile applications, on-time and to specification, with opportunities to explore the full company ecosystem over time. *Development of functional and unit tests of the platform to ensure a sustained high level of quality. *Perform on-going maintenance on source code, analysing and fixing bugs where necessary, whether they are raised internally or by Customers. *Fully understand customers' goals and requirements and, working with product management and user experience, deliver products that the customers love. *Contribute to sprint planning and execution. *Meet the company's consistent coding styles and standards as well as minimum levels of required documentation. *3rd Line Support of company software, including remote access as required to troubleshoot and resolve issues in a timely manner. *Adopt the company organisational Values and Practices. *Pursue learning and self-development. These C# Developer roles are based in Reading, Berks. and are paying £40-65K + 10% bonus + Bens, depending on relevant experience.
Jun 24, 2018
Based in a prestigious office in central Reading, this role is within the Product Engineering team: *Responsible for hands-on engineering of the company's core platform, which underpins our extensive range of desktop, web and mobile applications, on-time and to specification, with opportunities to explore the full company ecosystem over time. *Development of functional and unit tests of the platform to ensure a sustained high level of quality. *Perform on-going maintenance on source code, analysing and fixing bugs where necessary, whether they are raised internally or by Customers. *Fully understand customers' goals and requirements and, working with product management and user experience, deliver products that the customers love. *Contribute to sprint planning and execution. *Meet the company's consistent coding styles and standards as well as minimum levels of required documentation. *3rd Line Support of company software, including remote access as required to troubleshoot and resolve issues in a timely manner. *Adopt the company organisational Values and Practices. *Pursue learning and self-development. These C# Developer roles are based in Reading, Berks. and are paying £40-65K + 10% bonus + Bens, depending on relevant experience.
Cyber security is one of the defining topics of our age, and cyber risk represents one of the most significant strategic risks to PwC'sclients.We believe helping our clients gain confidence in their digital future is essential to their growth, and as a result our cyber security practice is one of the key growth priorities of our firm. We are one of the largest cyber security specialist consulting practices in the UK, we work closely with the leading experts, researchers, tech vendors and government agencies in the field, and we serve some of the largest and most complex clients in the world. This is an exciting time to be working in cyber security, and nowhere more so than at PwC. Our Practice Our cyber security practice operates nationally, and serves clients holistically with both strategy, risk and governance advice, and with deep technical implementation and assurance expertise. We have over 200 practitioners who range from business risk advisors who work with CEOs, CFOs and boards, to deep technical subject matter experts (SMEs) who help clients implement controls to help protect their businesses from attack, and support them to respond appropriately when an attack occurs. Our career models recognise both the business risk advisors and the technical SMEs, and give our people the opportunity to be challenged and to develop whatever their chosen cyber security specialism. About the role A Senior Associate in our Cyber Security practice provides technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' businesses. You will be a generalist but have specialities in specific areas which can be developed and honed as your career develops. This role would suit someone who is comfortable working across the cyber security spectrum and disciplines. We will offer you opportunities to develop your skills in different areas of cyber security. Duties and Responsibilities: In this role, you can expect to perform any of the following client delivery work: Provide input to a security strategy and/or target operating model for an information security function Conduct a security threat, risk, capability and/or maturity assessment Design technical solutions to address specific security challenges Provide security subject matter expertise within a wider strategic client engagement You can also expect to perform the following business development activities: Meet with clients to understand their needs and help produce proposals to address them Develop toolkits, methodologies and accelerators to enhance our sales and delivery capability Contribute to our research and thought leadership to improve the eminence of our practice Collaborate with third party vendors to develop new and innovative security services for our clients Essential skills and experience: As a minimum, candidates for this role must have the following: Some (however limited) information security experience in any form (i.e. operational, consultancy and/or sales) Strong academic background such as a Bachelor's or Master's degree in any subject (candidates without academic degrees must be able to demonstrate professional development and supporting vocational and industry qualification) Excellent business writing skills, particularly report writing skills A good understanding of IT infrastructure fundamentals such as networks, operating systems and databases Knowledge of infrastructure and application security requirements and benchmarks (e.g. OWASP, CIS) While not prerequisites, the following will be advantageous: Experience or understanding of security legislation and regulatory frameworks (e.g. DPA, PCI-DSS, RIPA, PSD-2, GDPR) Experience or understanding of security methodologies and industry standards (e.g. ISO27001, NIST, SANS) Any cyber/information security certification (e.g. CISSP, CISA, CISM, GIAC) Experience of internal or external consulting or audit engagements Exposure to multi-tier, web based and cloud based IT architectures Knowledge of security technologies (e.g. AV, SIEM, IDM, IPS, F/W, SSO, DLP) Knowledge of security assessment frameworks (e.g. threat modelling, controls assessment, risk assessment) Who we're looking for We are looking for individuals that thrive in an entrepreneurial environment such that they are comfortable working independently with little supervision and have a strong desire to learn and a willingness to share knowledge. People that succeed in our business have a passion for cyber security, are naturally inquisitive and get a buzz from solving complex problems. Furthermore, they have a good attention to detail allied with exceptional analytical and technical aptitude. Most of all, they are excellent communicators as we are in a business founded on strong relationships.
Jun 24, 2018
Full time
Cyber security is one of the defining topics of our age, and cyber risk represents one of the most significant strategic risks to PwC'sclients.We believe helping our clients gain confidence in their digital future is essential to their growth, and as a result our cyber security practice is one of the key growth priorities of our firm. We are one of the largest cyber security specialist consulting practices in the UK, we work closely with the leading experts, researchers, tech vendors and government agencies in the field, and we serve some of the largest and most complex clients in the world. This is an exciting time to be working in cyber security, and nowhere more so than at PwC. Our Practice Our cyber security practice operates nationally, and serves clients holistically with both strategy, risk and governance advice, and with deep technical implementation and assurance expertise. We have over 200 practitioners who range from business risk advisors who work with CEOs, CFOs and boards, to deep technical subject matter experts (SMEs) who help clients implement controls to help protect their businesses from attack, and support them to respond appropriately when an attack occurs. Our career models recognise both the business risk advisors and the technical SMEs, and give our people the opportunity to be challenged and to develop whatever their chosen cyber security specialism. About the role A Senior Associate in our Cyber Security practice provides technical advice, guidance and support on cyber security, both in business-as-usual and for live and planned projects within our clients' businesses. You will be a generalist but have specialities in specific areas which can be developed and honed as your career develops. This role would suit someone who is comfortable working across the cyber security spectrum and disciplines. We will offer you opportunities to develop your skills in different areas of cyber security. Duties and Responsibilities: In this role, you can expect to perform any of the following client delivery work: Provide input to a security strategy and/or target operating model for an information security function Conduct a security threat, risk, capability and/or maturity assessment Design technical solutions to address specific security challenges Provide security subject matter expertise within a wider strategic client engagement You can also expect to perform the following business development activities: Meet with clients to understand their needs and help produce proposals to address them Develop toolkits, methodologies and accelerators to enhance our sales and delivery capability Contribute to our research and thought leadership to improve the eminence of our practice Collaborate with third party vendors to develop new and innovative security services for our clients Essential skills and experience: As a minimum, candidates for this role must have the following: Some (however limited) information security experience in any form (i.e. operational, consultancy and/or sales) Strong academic background such as a Bachelor's or Master's degree in any subject (candidates without academic degrees must be able to demonstrate professional development and supporting vocational and industry qualification) Excellent business writing skills, particularly report writing skills A good understanding of IT infrastructure fundamentals such as networks, operating systems and databases Knowledge of infrastructure and application security requirements and benchmarks (e.g. OWASP, CIS) While not prerequisites, the following will be advantageous: Experience or understanding of security legislation and regulatory frameworks (e.g. DPA, PCI-DSS, RIPA, PSD-2, GDPR) Experience or understanding of security methodologies and industry standards (e.g. ISO27001, NIST, SANS) Any cyber/information security certification (e.g. CISSP, CISA, CISM, GIAC) Experience of internal or external consulting or audit engagements Exposure to multi-tier, web based and cloud based IT architectures Knowledge of security technologies (e.g. AV, SIEM, IDM, IPS, F/W, SSO, DLP) Knowledge of security assessment frameworks (e.g. threat modelling, controls assessment, risk assessment) Who we're looking for We are looking for individuals that thrive in an entrepreneurial environment such that they are comfortable working independently with little supervision and have a strong desire to learn and a willingness to share knowledge. People that succeed in our business have a passion for cyber security, are naturally inquisitive and get a buzz from solving complex problems. Furthermore, they have a good attention to detail allied with exceptional analytical and technical aptitude. Most of all, they are excellent communicators as we are in a business founded on strong relationships.
Sales Associate Start date: 18 th June Location: Waterloo, London The Challenge The Challenge's vision is a more integrated society where there is understanding and appreciation of each other's differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in. This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. For more information about what The Challenge does and what its values are, please visit our website. About the role Reporting to the Sales Manager our Sales Associates are the face of NCS recruitment at The Challenge. In this position you will go out to engage with young people and parents to ensure their participation in NCS. It requires passionate and enthusiastic people motivated by providing opportunities for young people and reaching ambitious targets Responsibilities Engage with parents through presenting and attending parents evenings and running pre-programme information evenings Take responsibility for a number of programme dates during summer delivery to ensure the full cohort of young people turn up and reserve lists are utilised to fill every place Administrative duties to support sales processes Skills and experience Essential Excellent communication skills both in person and over the phone Ability to engage with 15 to 17 year olds and their parents in an enthusiastic and authentic way Motivation to work towards and exceed targets Ability to adapt presentation style to a varied audience A strong work ethic and excellent time management skills Experience managing own workload and working as part of a team Able to take direction and carry out tasks to a high standard Desirable Public speaking experience Experience working with young people and schools Sales experience Safeguarding Statement The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes. We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices. Employment Screening Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role. Further Details In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees. Status: This is a full-time, fixed term role until August 13 th 2018 Salary: £20,000 per annum/competitive To apply: Please apply by sending your CV and cover letter via the button below Interview process: Interview questions based on job criteria and responsibilities, presentation at the end to assess competency on stage and sales techniques. The Challenge Network (The Challenge) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you prior to, during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) or any subsequent data protection legislation in force from time-to-time. No Agencies
Jun 24, 2018
Full time
Sales Associate Start date: 18 th June Location: Waterloo, London The Challenge The Challenge's vision is a more integrated society where there is understanding and appreciation of each other's differences. We design and deliver programmes that bring different people together to develop their confidence and skills in understanding and connecting with others. We believe everyone benefits when people from all walks of life come together to better know, understand and trust each other. This also applies to the people we employ to work with us. As an equal opportunities employer our aim is to have a diverse workforce to reflect the communities we work in. This is a unique opportunity to join a dynamic, rapidly growing organisation, working with young people and local communities across the country. For more information about what The Challenge does and what its values are, please visit our website. About the role Reporting to the Sales Manager our Sales Associates are the face of NCS recruitment at The Challenge. In this position you will go out to engage with young people and parents to ensure their participation in NCS. It requires passionate and enthusiastic people motivated by providing opportunities for young people and reaching ambitious targets Responsibilities Engage with parents through presenting and attending parents evenings and running pre-programme information evenings Take responsibility for a number of programme dates during summer delivery to ensure the full cohort of young people turn up and reserve lists are utilised to fill every place Administrative duties to support sales processes Skills and experience Essential Excellent communication skills both in person and over the phone Ability to engage with 15 to 17 year olds and their parents in an enthusiastic and authentic way Motivation to work towards and exceed targets Ability to adapt presentation style to a varied audience A strong work ethic and excellent time management skills Experience managing own workload and working as part of a team Able to take direction and carry out tasks to a high standard Desirable Public speaking experience Experience working with young people and schools Sales experience Safeguarding Statement The Challenge is committed to safeguarding and protecting the young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across our programmes. We expect all staff and post holders to share this commitment to safeguarding by ensuring compliance with our policies and practices. Employment Screening Only applicants who have the right to work in the UK or have a valid visa or work permit for a minimum of 6 months at the time of application will be considered for this role. Further Details In addition to being part of a fun, dynamic and challenging workforce, we are proud to offer an attractive benefits package including contributory pension, Simplyhealth cash plan, Ride 2 Work, childcare vouchers, season ticket travel card loan etc. to eligible employees. Status: This is a full-time, fixed term role until August 13 th 2018 Salary: £20,000 per annum/competitive To apply: Please apply by sending your CV and cover letter via the button below Interview process: Interview questions based on job criteria and responsibilities, presentation at the end to assess competency on stage and sales techniques. The Challenge Network (The Challenge) is committed to protecting the privacy and security of your personal information. This privacy notice describes how we collect and use personal information about you prior to, during and after your working relationship with us, in accordance with the General Data Protection Regulation (GDPR) or any subsequent data protection legislation in force from time-to-time. No Agencies
My client are vibrant and exciting managed service business who are really disrupting the market. With offices throughout the UK they are currently looking to bolster their skillsets in the Networking sector and therefore are looking for a number of hires throughout their offices. 2 x Senior Network Support engineer Working in the support team providing network support for customers - primarily the managed services and key customers, also working on escalations from network support engineers. Core Skills - Enterprise Switching & Routing, WLAN, Firewalls/security Core Vendors - Cisco, Juniper, Fortinet, Meraki Other skills - Service provider routing, Data Centre switching Other Vendors - F5, Palo Alto Certifications/ability - CCNP, JNCIP level (although certification is not required) Location - Derby, Nottingham, Wakefield, Reading, London Salary - 35-40k (although may increase this depending on location and experience )
Jun 24, 2018
My client are vibrant and exciting managed service business who are really disrupting the market. With offices throughout the UK they are currently looking to bolster their skillsets in the Networking sector and therefore are looking for a number of hires throughout their offices. 2 x Senior Network Support engineer Working in the support team providing network support for customers - primarily the managed services and key customers, also working on escalations from network support engineers. Core Skills - Enterprise Switching & Routing, WLAN, Firewalls/security Core Vendors - Cisco, Juniper, Fortinet, Meraki Other skills - Service provider routing, Data Centre switching Other Vendors - F5, Palo Alto Certifications/ability - CCNP, JNCIP level (although certification is not required) Location - Derby, Nottingham, Wakefield, Reading, London Salary - 35-40k (although may increase this depending on location and experience )
My client is looking for a Customer engagement manager that will also head up the Pre Sales team, this is a senior role in a growing Dynamics partner that is vital to their future success. They would consider candidates with strong ERP experience in Pre sales to cross train onto their product. If you want to join a business that will allow you to affect change and have autonomy over decisions that will help drive the business forward then please apply now! Now is a fantastic time to join this growing partner at the start of another growth period with the aim at increasing their market share. If you want to find out more about this role then please don't hesitate to get in contact. Required Skills & Experience: * Pre sales ERP Experience - with provaben track record. * Experience managing small teams * Strong communication skills with the ability to adept to their target audience. * Wider knowledge of the challenges facing modern Mid-Market businesses. * Good network of contacts across the UK ERP market. * Full, clean, UK driving license as UK wide travel is to be expected. Applicants are considered on an ongoing basis, so it is important to apply asap.. To apply please send us your CV using the link below or email or call and we will be in touch shortly for an initial telephone based screening. This will then begin the next piece of the process which is anticipated to involve up to 2 further steps. Nigel Frank International is the leading Dynamics recruitment firm in the UK, advertising more Dynamics jobs than any other agency. We work with both Dynamics Partners & End Users throughout the UK and Europe and we have never had more live requirements for Dynamics professionals. Solely by specialising in placing candidates in the ERP/CRM market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities and Dynamics Sales jobs are. ERP / Enterprise / Resource / Planning / Business / Development / Manufacturing / Dynamics / Nav / Ax / CRM / 365 / NetSuite / Commission / Opportunity / UK / West / London / Field / Outbound / Face / Manager / Financial / Finance / Washington / Frank / Surrey / Berkshire /UK Travel / ERP / SAP / Oracle / Netsuite / Infor / Epicor / IFS
Jun 24, 2018
My client is looking for a Customer engagement manager that will also head up the Pre Sales team, this is a senior role in a growing Dynamics partner that is vital to their future success. They would consider candidates with strong ERP experience in Pre sales to cross train onto their product. If you want to join a business that will allow you to affect change and have autonomy over decisions that will help drive the business forward then please apply now! Now is a fantastic time to join this growing partner at the start of another growth period with the aim at increasing their market share. If you want to find out more about this role then please don't hesitate to get in contact. Required Skills & Experience: * Pre sales ERP Experience - with provaben track record. * Experience managing small teams * Strong communication skills with the ability to adept to their target audience. * Wider knowledge of the challenges facing modern Mid-Market businesses. * Good network of contacts across the UK ERP market. * Full, clean, UK driving license as UK wide travel is to be expected. Applicants are considered on an ongoing basis, so it is important to apply asap.. To apply please send us your CV using the link below or email or call and we will be in touch shortly for an initial telephone based screening. This will then begin the next piece of the process which is anticipated to involve up to 2 further steps. Nigel Frank International is the leading Dynamics recruitment firm in the UK, advertising more Dynamics jobs than any other agency. We work with both Dynamics Partners & End Users throughout the UK and Europe and we have never had more live requirements for Dynamics professionals. Solely by specialising in placing candidates in the ERP/CRM market I have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities and Dynamics Sales jobs are. ERP / Enterprise / Resource / Planning / Business / Development / Manufacturing / Dynamics / Nav / Ax / CRM / 365 / NetSuite / Commission / Opportunity / UK / West / London / Field / Outbound / Face / Manager / Financial / Finance / Washington / Frank / Surrey / Berkshire /UK Travel / ERP / SAP / Oracle / Netsuite / Infor / Epicor / IFS
Managed Services Analyst - Windows Servers, SQL, IIS - Any EDMS of interest. Near Reading - M4 Corridor - Commutable via Maidenhead, Basingstoke, Newbury and most parts of Berkshire, Wiltshire, Surrey and Hampshire. £33,000 - £36,000 pa + Great Benefits Package Leading Document Management Services Company requires experienced Support Analyst with a good mix of Windows Server, SQL Database and IIS Admin Skills to provide 2nd to 3rd line managed services support for hosted users from the offices near Reading, just off the M4. Office based to start with the increasing possibility of remote working after year 1 (once established). Required skills and experience: Strong software background, ideally in support and/or managed services delivery arena Knowledge of SQL queries and database technologies, in particular MS SQL Server and/or Oracle is highly desirable Windows Server and Client administration, Server 2008+ /Windows 7 + Any basic MS SQL Server and/or Oracle Database Administration skills of interest Citrix Configuration and application deployment IIS and/or Apache web server administration Basic Networking as applicable to hosted environments Good working knowledge of MS Office applications Experience of working as part of a team within a busy customer driven environment Confidence in dealing with challenging situations, and the ability to work under pressure to tight SLA's Desirable: Any experience of Uniform or other EDMS solutions software from a technical perspective would be of use Any exposure to working in a Local Authority, County or District Council setting or having worked for a for an IT company that has similar customer sites The Role: To develop and maintain up to date detailed knowledge of the Managed Service environment Assist Project Management in specifying work packages to be delivered within the Managed Services Environment and work with Project Management and Delivery teams on issue logs generated out of projects and deployments Assist delivery teams to perform work packages within the hosted environment advising on the nuances of hosted delivery and managing/making additional changes as needed Owning the roll out of scheduled upgrades/patches across all customers and maintain associated documentation including arranging suitable maintenance windows, specifying, delivering and testing the changes Assist the Head of Managed services to ensure project requests are in place so that all customers remain on supported versions within the remit of the customer's contract Advise colleagues supporting the underlying hardware, OS and networking areas of the environment of changes needed to support projects taking place, so they can be scheduled efficiently Design and implement solutions for implementing new or bespoke solutions Assist colleagues and customers in Disaster Recovery testing Respond, take ownership and resolve all Managed Service customer Incidents within the agreed SLA timescales Assist less experienced colleagues to develop their knowledge and experience Assist in the generation of reporting information to provide to customers on their use of the system Big Company benefits package on offer including company pension, health, life, 5 weeks leave plus statutory, study bursary and share save scheme. Applause IT are acting as sole recruiter for this role so please send CV now and call Tim Morris on to find out more. Managed Services Analyst - Windows Servers, SQL, IIS, EDMS Near Reading. M4 Corridor To £36K + Great Bens
Jun 24, 2018
Managed Services Analyst - Windows Servers, SQL, IIS - Any EDMS of interest. Near Reading - M4 Corridor - Commutable via Maidenhead, Basingstoke, Newbury and most parts of Berkshire, Wiltshire, Surrey and Hampshire. £33,000 - £36,000 pa + Great Benefits Package Leading Document Management Services Company requires experienced Support Analyst with a good mix of Windows Server, SQL Database and IIS Admin Skills to provide 2nd to 3rd line managed services support for hosted users from the offices near Reading, just off the M4. Office based to start with the increasing possibility of remote working after year 1 (once established). Required skills and experience: Strong software background, ideally in support and/or managed services delivery arena Knowledge of SQL queries and database technologies, in particular MS SQL Server and/or Oracle is highly desirable Windows Server and Client administration, Server 2008+ /Windows 7 + Any basic MS SQL Server and/or Oracle Database Administration skills of interest Citrix Configuration and application deployment IIS and/or Apache web server administration Basic Networking as applicable to hosted environments Good working knowledge of MS Office applications Experience of working as part of a team within a busy customer driven environment Confidence in dealing with challenging situations, and the ability to work under pressure to tight SLA's Desirable: Any experience of Uniform or other EDMS solutions software from a technical perspective would be of use Any exposure to working in a Local Authority, County or District Council setting or having worked for a for an IT company that has similar customer sites The Role: To develop and maintain up to date detailed knowledge of the Managed Service environment Assist Project Management in specifying work packages to be delivered within the Managed Services Environment and work with Project Management and Delivery teams on issue logs generated out of projects and deployments Assist delivery teams to perform work packages within the hosted environment advising on the nuances of hosted delivery and managing/making additional changes as needed Owning the roll out of scheduled upgrades/patches across all customers and maintain associated documentation including arranging suitable maintenance windows, specifying, delivering and testing the changes Assist the Head of Managed services to ensure project requests are in place so that all customers remain on supported versions within the remit of the customer's contract Advise colleagues supporting the underlying hardware, OS and networking areas of the environment of changes needed to support projects taking place, so they can be scheduled efficiently Design and implement solutions for implementing new or bespoke solutions Assist colleagues and customers in Disaster Recovery testing Respond, take ownership and resolve all Managed Service customer Incidents within the agreed SLA timescales Assist less experienced colleagues to develop their knowledge and experience Assist in the generation of reporting information to provide to customers on their use of the system Big Company benefits package on offer including company pension, health, life, 5 weeks leave plus statutory, study bursary and share save scheme. Applause IT are acting as sole recruiter for this role so please send CV now and call Tim Morris on to find out more. Managed Services Analyst - Windows Servers, SQL, IIS, EDMS Near Reading. M4 Corridor To £36K + Great Bens
Inside Sales Representative Are you energetic and a self-motivated individual looking to gain more knowledge within IT Sales? Then Look no further, this is the perfect opportunity for you! We are working with an award-winning global IT organisation based in Reading, Berkshire who specialise in enterprise information management solutions. Our client is on the lookout for a driven Inside Sales Representative to prospect and qualify potential customers, driving the success of the UK team. You will play an important role within the business, offering a personal and professional approach with customers and evaluating their business needs. Suitable candidates will have the following experience / attributes: - 1 years' minimum experience in IT Sales Excellent communication skills Highly motivated, driven Organised, manage own activities successfully This is a fantastic opportunity to join a global organisation which offers on-going training and excellent benefits If you are interested in the role and want to know more, contact Thames360
Jun 24, 2018
Inside Sales Representative Are you energetic and a self-motivated individual looking to gain more knowledge within IT Sales? Then Look no further, this is the perfect opportunity for you! We are working with an award-winning global IT organisation based in Reading, Berkshire who specialise in enterprise information management solutions. Our client is on the lookout for a driven Inside Sales Representative to prospect and qualify potential customers, driving the success of the UK team. You will play an important role within the business, offering a personal and professional approach with customers and evaluating their business needs. Suitable candidates will have the following experience / attributes: - 1 years' minimum experience in IT Sales Excellent communication skills Highly motivated, driven Organised, manage own activities successfully This is a fantastic opportunity to join a global organisation which offers on-going training and excellent benefits If you are interested in the role and want to know more, contact Thames360
Cloud Support Engineer Reading, Berkshire £Competitive Plus Private Healthcare, Free Broadband, Pension, Service Holidays, Childcare Vouchers, Cycle to Work Scheme, Flexible Working, Free Beverages, Refer a Friend Bonus (£1,200) Our client specialises in providing data centre, cloud, connectivity and voice solutions. Due to continuous growth, they are now looking for a Cloud Support Engineer to provide a high quality support service to their customers and partners. As a Cloud Support Engineer, you will: - Receive, manage and resolve incidents, via system monitoring tools, customer-initiated tickets, calls and other means - Ensure that tickets are managed through to resolution and in-line with SLAs - Escalate issues when required - Contribute to internal processes and continuous improvement activities Interested? To be considered, you will need: - Experience with VMware vSphere - A good working knowledge of Windows Servers Citrix XenApp administration experience would be beneficial to your application, as would any of the following qualifications/certifications: VMware vSphere, NetApp Storage or ITIL Foundation. Our client is eager to hear from candidates who have experience as a Cloud Support Engineer, IT Support Engineer, Cloud Services Support Engineer, Technical Support Analyst, Service Desk Engineer, Helpdesk Support Engineer, Technical Support Engineer or IT Service Desk Analyst. What's in it for you? - The chance to join a rapidly-growing company - Plenty of professional development potential with extensive on-the-job training - Active progression prospects - A friendly, fast-paced environment to work in - All the support you require to succeed - A relaxed dress-down policy with branded polo shirts included Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. To apply for the role of Cloud Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jun 24, 2018
Cloud Support Engineer Reading, Berkshire £Competitive Plus Private Healthcare, Free Broadband, Pension, Service Holidays, Childcare Vouchers, Cycle to Work Scheme, Flexible Working, Free Beverages, Refer a Friend Bonus (£1,200) Our client specialises in providing data centre, cloud, connectivity and voice solutions. Due to continuous growth, they are now looking for a Cloud Support Engineer to provide a high quality support service to their customers and partners. As a Cloud Support Engineer, you will: - Receive, manage and resolve incidents, via system monitoring tools, customer-initiated tickets, calls and other means - Ensure that tickets are managed through to resolution and in-line with SLAs - Escalate issues when required - Contribute to internal processes and continuous improvement activities Interested? To be considered, you will need: - Experience with VMware vSphere - A good working knowledge of Windows Servers Citrix XenApp administration experience would be beneficial to your application, as would any of the following qualifications/certifications: VMware vSphere, NetApp Storage or ITIL Foundation. Our client is eager to hear from candidates who have experience as a Cloud Support Engineer, IT Support Engineer, Cloud Services Support Engineer, Technical Support Analyst, Service Desk Engineer, Helpdesk Support Engineer, Technical Support Engineer or IT Service Desk Analyst. What's in it for you? - The chance to join a rapidly-growing company - Plenty of professional development potential with extensive on-the-job training - Active progression prospects - A friendly, fast-paced environment to work in - All the support you require to succeed - A relaxed dress-down policy with branded polo shirts included Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. To apply for the role of Cloud Support Engineer, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Senior Front End Developer | Front End Web Developer | JavaScript | Angular Due to an influx of projects I now require a Senior Front-End | Front End Web Developer to join an established and growing organisation based in Reading. Company Summary: A leading organisation who are growing their cutting edge front-end Development team are on the lookout for a talented Front-End Developer with experience of modern UI and JavaScript technologies. The team work with the latest in Software Development methodologies and work throughout the full software development lifecycle, delivering custom JavaScript or Angular solutions and work collaboratively to provide engaging and unparalleled UI. This is an ideal opportunity for a Web Developer with a passion for JavaScript and / or Angular technologies and a belief in the User Experience being a part of the full Software Lifecycle. As a Senior Front-End Web Developer you will have the opportunity to learn from other specialists, and increase your knowledge of modern web technologies. Angular.js / Front-End Developer Required Skills: *Experience of building robust and rich Web Applications using modern JavaScript tech *Knowledge of one or more Web Frameworks e.g. JavaScript or Angular etc. *Curious nature and experience of experimenting with modern libraries or frameworks *Front end Development experience with HTML | CSS and pre-processors *Excellent experience of web server frameworks. *Excellent communication skills are a must! Desirable / Advantageous Skills: *Plenty of contributions to the open source market and personal projects *Experience of Agile methodologies including Scrum, TDD / BDD, Unix / Linux, SQL or LAMP architectures. *Building RESTful API's. Salary: up to £65,000 depending on experience Contact: Glenn Rose - Consultant at Reqiva Ltd -
Jun 24, 2018
Senior Front End Developer | Front End Web Developer | JavaScript | Angular Due to an influx of projects I now require a Senior Front-End | Front End Web Developer to join an established and growing organisation based in Reading. Company Summary: A leading organisation who are growing their cutting edge front-end Development team are on the lookout for a talented Front-End Developer with experience of modern UI and JavaScript technologies. The team work with the latest in Software Development methodologies and work throughout the full software development lifecycle, delivering custom JavaScript or Angular solutions and work collaboratively to provide engaging and unparalleled UI. This is an ideal opportunity for a Web Developer with a passion for JavaScript and / or Angular technologies and a belief in the User Experience being a part of the full Software Lifecycle. As a Senior Front-End Web Developer you will have the opportunity to learn from other specialists, and increase your knowledge of modern web technologies. Angular.js / Front-End Developer Required Skills: *Experience of building robust and rich Web Applications using modern JavaScript tech *Knowledge of one or more Web Frameworks e.g. JavaScript or Angular etc. *Curious nature and experience of experimenting with modern libraries or frameworks *Front end Development experience with HTML | CSS and pre-processors *Excellent experience of web server frameworks. *Excellent communication skills are a must! Desirable / Advantageous Skills: *Plenty of contributions to the open source market and personal projects *Experience of Agile methodologies including Scrum, TDD / BDD, Unix / Linux, SQL or LAMP architectures. *Building RESTful API's. Salary: up to £65,000 depending on experience Contact: Glenn Rose - Consultant at Reqiva Ltd -
Senior Node Developer | Senior Front-End Developer | Node.js Due to an influx of projects I now require a Senior Front-End | Senior Node.js Developer to join an established and growing organisation based in Reading. Company Summary: A leading organisation who are growing their cutting edge front-end Development team are on the lookout for a talented Front-End Node.js Developer with experience of modern UI and JavaScript technologies. The team work with the latest in Software Development methodologies and work throughout the full software development lifecycle, delivering custom JavaScript or Node solutions and work collaboratively to provide engaging and unparalleled UI. This is an ideal opportunity for a Web Developer with a passion for JavaScript and / or Node technologies and a belief in the User Experience being a part of the full Software Lifecycle. As a Senior Front-End Web Developer you will have the opportunity to learn from other specialists, and increase your knowledge of modern web technologies. Node.js / Front-End Developer Required Skills: *Experience of building robust and rich Web Applications using modern JavaScript tech *Knowledge of one or more Web Frameworks e.g. Node or JavaScript etc. *Curious nature and experience of experimenting with modern libraries or frameworks *Front end Development experience with HTML | CSS and pre-processors *Excellent experience of web server frameworks. *Excellent communication skills are a must! Desirable / Advantageous Skills: *Plenty of contributions to the open source market and personal projects *Experience of Agile methodologies including Scrum, TDD / BDD, Unix / Linux, SQL or LAMP architectures. *Building RESTful API's. Salary: up to £65,000 depending on experience. Contact: Glenn Rose - Consultant at Reqiva
Jun 24, 2018
Senior Node Developer | Senior Front-End Developer | Node.js Due to an influx of projects I now require a Senior Front-End | Senior Node.js Developer to join an established and growing organisation based in Reading. Company Summary: A leading organisation who are growing their cutting edge front-end Development team are on the lookout for a talented Front-End Node.js Developer with experience of modern UI and JavaScript technologies. The team work with the latest in Software Development methodologies and work throughout the full software development lifecycle, delivering custom JavaScript or Node solutions and work collaboratively to provide engaging and unparalleled UI. This is an ideal opportunity for a Web Developer with a passion for JavaScript and / or Node technologies and a belief in the User Experience being a part of the full Software Lifecycle. As a Senior Front-End Web Developer you will have the opportunity to learn from other specialists, and increase your knowledge of modern web technologies. Node.js / Front-End Developer Required Skills: *Experience of building robust and rich Web Applications using modern JavaScript tech *Knowledge of one or more Web Frameworks e.g. Node or JavaScript etc. *Curious nature and experience of experimenting with modern libraries or frameworks *Front end Development experience with HTML | CSS and pre-processors *Excellent experience of web server frameworks. *Excellent communication skills are a must! Desirable / Advantageous Skills: *Plenty of contributions to the open source market and personal projects *Experience of Agile methodologies including Scrum, TDD / BDD, Unix / Linux, SQL or LAMP architectures. *Building RESTful API's. Salary: up to £65,000 depending on experience. Contact: Glenn Rose - Consultant at Reqiva
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world The Job: As a Sales Development Representative (SDR), you will be responsible for generating qualified new business leads and appointments for the UK sales team. This is an entry level sales position which will enable a talented and aspiring individual to start a career in technology sales. You are a highly organised professional creating lead lists within selected markets and will focus on connecting with prospective customers by proactive call campaigns, e-mail and by building and expanding your social media presence. You will respond to inbound enquiries from CloudFactory's website, EMEA marketing campaigns and programmes. You are skilled to navigate through organisations, quickly learning the hierarchy and identifying key stakeholders. You will be mapping customer needs to our value proposition and key differentiators, quickly achieving and maintaining over time an adequate understanding of emerging technologies, products and industries in our target markets as well as the competitive posture of the company. You are a hunter, a key team player and will closely collaborate with marketing, the account executives (AEs) and sales leadership to continuously explore exciting new markets. You will have meticulous adherence to process and attention to detail and will record and document all calls and communications in CloudFactory's CRM system (Salesforce) to identify trends for improvement. You will be reporting weekly results, both qualitative and quantitative. Your target customers are primarily venture backed, technology-centric start-ups but also include IPO'd star-ups and well as SMB to large enterprises. You will be based in Reading in the UK. The Fit: You will need to be a bright, energetic and curious type, who doesn't let things wait. You will be incredibly ambitious and passionate about technology, start-ups and the leading edge of innovation and disruption. You'll be as much a creator as an executor, excited by exploration of new markets and territories. You'll be industrious and results-oriented, where you want to be measured by your output rather than your input. You'll possess well-rounded business acumen, with curiosity about customers' products, business models and operations. You'll be data-driven and a natural researcher. You will be direct and bold, and a stellar written communicator. The growing sales organization offers a great opportunity to be a key contributor today and develop professionally as we grow in size. The Experience: Required Bachelor's degree Sales and/or account management experience, ideally in SaaS or equivalent and a proven record of achievement. High EQ (emotional intelligence) CQ (cultural intelligence) and are interested in what is happening in the world. Must have Right to Work in UK. Preferred Technology start-up experience Additional languages are a plus (Swedish/Danish). Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world The Job: As a Sales Development Representative (SDR), you will be responsible for generating qualified new business leads and appointments for the UK sales team. This is an entry level sales position which will enable a talented and aspiring individual to start a career in technology sales. You are a highly organised professional creating lead lists within selected markets and will focus on connecting with prospective customers by proactive call campaigns, e-mail and by building and expanding your social media presence. You will respond to inbound enquiries from CloudFactory's website, EMEA marketing campaigns and programmes. You are skilled to navigate through organisations, quickly learning the hierarchy and identifying key stakeholders. You will be mapping customer needs to our value proposition and key differentiators, quickly achieving and maintaining over time an adequate understanding of emerging technologies, products and industries in our target markets as well as the competitive posture of the company. You are a hunter, a key team player and will closely collaborate with marketing, the account executives (AEs) and sales leadership to continuously explore exciting new markets. You will have meticulous adherence to process and attention to detail and will record and document all calls and communications in CloudFactory's CRM system (Salesforce) to identify trends for improvement. You will be reporting weekly results, both qualitative and quantitative. Your target customers are primarily venture backed, technology-centric start-ups but also include IPO'd star-ups and well as SMB to large enterprises. You will be based in Reading in the UK. The Fit: You will need to be a bright, energetic and curious type, who doesn't let things wait. You will be incredibly ambitious and passionate about technology, start-ups and the leading edge of innovation and disruption. You'll be as much a creator as an executor, excited by exploration of new markets and territories. You'll be industrious and results-oriented, where you want to be measured by your output rather than your input. You'll possess well-rounded business acumen, with curiosity about customers' products, business models and operations. You'll be data-driven and a natural researcher. You will be direct and bold, and a stellar written communicator. The growing sales organization offers a great opportunity to be a key contributor today and develop professionally as we grow in size. The Experience: Required Bachelor's degree Sales and/or account management experience, ideally in SaaS or equivalent and a proven record of achievement. High EQ (emotional intelligence) CQ (cultural intelligence) and are interested in what is happening in the world. Must have Right to Work in UK. Preferred Technology start-up experience Additional languages are a plus (Swedish/Danish). Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: CloudFactory is seeking an ambitious and talented Account Executive (AE) to join our Inside Sales team. You will be responsible for maximising sales in your region and delivering net new customers. You are an experienced sales professional focused on creating, qualifying and developing opportunities from lead to close. To make that happen, you will be mapping customer needs to our value proposition and key differentiators, demonstrating relevant materials and presenting proposals over phone and video. You are an excellent communicator and can prepare the appropriate documentation at each stage of the sales cycle. Your pipeline will include leads from marketing programmes as well as your own sourced leads from proactive call and e-mail campaigns and from building and expanding your social media presence. Moreover, you quickly achieve and maintain over time an adequate understanding of emerging technologies, products and industries in our target markets as well as the competitive posture of the company. You are a hunter, a key team player and will closely collaborate with marketing, the sales development representatives (SDRs), client success and sales leadership. You are continuously exploring exciting new markets. You will have meticulous adherence to process and will record and document all calls and communications in CloudFactory's CRM system (Salesforce) to identify trends for improvement. You will be reporting weekly results, both qualitative and quantitative. You will act as a mentor to new sales staff and assist in the development of sales training material. Your target customers are primarily venture backed, technology-centric start-ups but also include IPO'd star-ups and well as SMB to large enterprises. You will be based in Reading, UK. The Fit: You will need to be a bright, energetic and curious type, who doesn't let things wait. You will be incredibly ambitious and passionate about technology, start-ups and the leading edge of innovation and disruption. You'll be as much a creator as an executor, excited by exploration of new markets and territories. You're industrious and results-oriented, and want to be measured by your output rather than your input. You possess well-rounded business acumen, with curiosity about customers' products, business models and operations. You're data-driven and a natural researcher. You're direct and bold, and a stellar written communicator. The growing sales organization offers a great opportunity to be a key contributor today and develop professionally as we grow in size. The Experience: Required Bachelor's degree Sales experience, ideally in SaaS or equivalent and a proven record of achievement. High EQ (emotional intelligence) CQ (cultural intelligence) and are interested in what is happening in the world. Must have Right to Work in UK. Preferred Technology start-up experience Additional languages are a plus (Swedish/Danish). Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: CloudFactory is seeking an ambitious and talented Account Executive (AE) to join our Inside Sales team. You will be responsible for maximising sales in your region and delivering net new customers. You are an experienced sales professional focused on creating, qualifying and developing opportunities from lead to close. To make that happen, you will be mapping customer needs to our value proposition and key differentiators, demonstrating relevant materials and presenting proposals over phone and video. You are an excellent communicator and can prepare the appropriate documentation at each stage of the sales cycle. Your pipeline will include leads from marketing programmes as well as your own sourced leads from proactive call and e-mail campaigns and from building and expanding your social media presence. Moreover, you quickly achieve and maintain over time an adequate understanding of emerging technologies, products and industries in our target markets as well as the competitive posture of the company. You are a hunter, a key team player and will closely collaborate with marketing, the sales development representatives (SDRs), client success and sales leadership. You are continuously exploring exciting new markets. You will have meticulous adherence to process and will record and document all calls and communications in CloudFactory's CRM system (Salesforce) to identify trends for improvement. You will be reporting weekly results, both qualitative and quantitative. You will act as a mentor to new sales staff and assist in the development of sales training material. Your target customers are primarily venture backed, technology-centric start-ups but also include IPO'd star-ups and well as SMB to large enterprises. You will be based in Reading, UK. The Fit: You will need to be a bright, energetic and curious type, who doesn't let things wait. You will be incredibly ambitious and passionate about technology, start-ups and the leading edge of innovation and disruption. You'll be as much a creator as an executor, excited by exploration of new markets and territories. You're industrious and results-oriented, and want to be measured by your output rather than your input. You possess well-rounded business acumen, with curiosity about customers' products, business models and operations. You're data-driven and a natural researcher. You're direct and bold, and a stellar written communicator. The growing sales organization offers a great opportunity to be a key contributor today and develop professionally as we grow in size. The Experience: Required Bachelor's degree Sales experience, ideally in SaaS or equivalent and a proven record of achievement. High EQ (emotional intelligence) CQ (cultural intelligence) and are interested in what is happening in the world. Must have Right to Work in UK. Preferred Technology start-up experience Additional languages are a plus (Swedish/Danish). Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: As a Senior Data Scientist, you will lead a team of engineers in recommending data-backed actions that will make CloudFactory's online work enjoyable and responsible to thousands of CloudWorkers (our data workers in Nepal and Kenya) and eventually One Million CloudWorkers. The role will require you to understand the company's business model and requirements; regularly work with people in various roles; and deliver results following agile best practices. You will own all the stages of the data science pipeline, including but not limited to data gathering, extraction, transformation, exploration; analysis, inferencing, proving causality; generating predictions, forecasts, and warnings; deploying production ready models; scaling up deployments; incorporating analytics into products; monitoring and optimizing analytic products. You will be working hands-on in any part of the process whenever required. You will be required to communicate relevant findings regularly to all levels of stakeholders in excellent written and verbal forms. You will assemble and grow a team of competent data scientists under your supervision for CloudFactory and also volunteer to lead the local community towards excellence. You must keep yourself up with recent developments in the field of Artificial Intelligence and Machine Learning. The Fit: As a Senior Data Scientist, you will be able to analyse large, complex datasets to reveal underlying patterns, correlations and trends. You will own the build, testing and validation of statistical models to answer targeted business questions and design cutting edge algorithms and data solutions and deliver rapid prototypes to prove business value. You will design, set-up and conduct large-scale experiments to test hypotheses and drive product development and contribute to plans for scaling up machine learning and data solutions. You will lead by mentoring other Analysts and Data Engineers to implement statistical analyses and data pipelines. You will teach others by educating other Analysts and business team members to expand impact to additional products or business units and act as lead on cross team projects involving multiple stakeholders. The Experience: Advanced degree in applied science or highly numerate discipline. Strong theory/algorithm background and very good understanding on how to apply quantitative models to solve real problems. Significant experience working with large amounts of real data. Significant experience in the use of Machine Learning, Information Retrieval, Data Mining and Signal Processing in data analysis and decision making. Substantial experience with the use of relational databases for data storage and analysis. The ability to work proactively under own initiative and thrive in a fast paced environment. Excellent programming and technical skills (e.g., Python, R, Matlab, C++, C#, Java, SQL). Fluent in the core Big Data tools/technologies (Hadoop, Hbase, Storm, Spark, MapReduce, Hive, Pig). Outstanding communication, analytical and problem solving skills. Confident, personable and team player. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: As a Senior Data Scientist, you will lead a team of engineers in recommending data-backed actions that will make CloudFactory's online work enjoyable and responsible to thousands of CloudWorkers (our data workers in Nepal and Kenya) and eventually One Million CloudWorkers. The role will require you to understand the company's business model and requirements; regularly work with people in various roles; and deliver results following agile best practices. You will own all the stages of the data science pipeline, including but not limited to data gathering, extraction, transformation, exploration; analysis, inferencing, proving causality; generating predictions, forecasts, and warnings; deploying production ready models; scaling up deployments; incorporating analytics into products; monitoring and optimizing analytic products. You will be working hands-on in any part of the process whenever required. You will be required to communicate relevant findings regularly to all levels of stakeholders in excellent written and verbal forms. You will assemble and grow a team of competent data scientists under your supervision for CloudFactory and also volunteer to lead the local community towards excellence. You must keep yourself up with recent developments in the field of Artificial Intelligence and Machine Learning. The Fit: As a Senior Data Scientist, you will be able to analyse large, complex datasets to reveal underlying patterns, correlations and trends. You will own the build, testing and validation of statistical models to answer targeted business questions and design cutting edge algorithms and data solutions and deliver rapid prototypes to prove business value. You will design, set-up and conduct large-scale experiments to test hypotheses and drive product development and contribute to plans for scaling up machine learning and data solutions. You will lead by mentoring other Analysts and Data Engineers to implement statistical analyses and data pipelines. You will teach others by educating other Analysts and business team members to expand impact to additional products or business units and act as lead on cross team projects involving multiple stakeholders. The Experience: Advanced degree in applied science or highly numerate discipline. Strong theory/algorithm background and very good understanding on how to apply quantitative models to solve real problems. Significant experience working with large amounts of real data. Significant experience in the use of Machine Learning, Information Retrieval, Data Mining and Signal Processing in data analysis and decision making. Substantial experience with the use of relational databases for data storage and analysis. The ability to work proactively under own initiative and thrive in a fast paced environment. Excellent programming and technical skills (e.g., Python, R, Matlab, C++, C#, Java, SQL). Fluent in the core Big Data tools/technologies (Hadoop, Hbase, Storm, Spark, MapReduce, Hive, Pig). Outstanding communication, analytical and problem solving skills. Confident, personable and team player. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description We are looking for a Senior Product Manager to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Product Management experience MBA, or Computer Engineering Degree Demonstrated ability to create fantastic products by designing the functionality and working closely with the Engineers who will architect and build it An understanding or vision of how to design for a swarm of cooperative microservices and conceptualize features in an API-first methodology is critical Coordinating and encouraging the Platform team to work cooperatively and consistently in a well-modeled, scalable system. Developing platform development tactics from the current strategic goals of the company at any given time and understanding how these flow out the company's current objectives and desired key results. Understanding stakeholder requirements, by collecting feedback. You will use this information to design innovative new features in the CloudFactory platform. Documenting user requirements in the form of user stories, prioritize user stories, and assigning them to the development team. Performing the role of 'Product Owner' in our agile software development team. Developing necessary wireframes, mockups, graphics, flowcharts, and diagrams to complement user stories so that requirements are clear to the development team. Working with QA to prepare the test plans and test the features once they are ready. Scheduling the release of different features and prepare necessary documents, user guides, blog posts etc. to help clients use the features when they are released. Conducting user interviews and usability studies to assess the effectiveness of new features and feed the information back into the product roadmap and development process. Championing the products within and outside the company by facilitating communication with customers as well as sales, marketing, solutions, workforce, and the executive team. Responsibilities: The Senior Product Manager (SPM) position offers you the opportunity to define and build a sophisticated software platform that allows our workers to complete data projects for our customers through digital production lines. The main responsibility of a SPM starts with the same assumptions as a PM: To drive the development of sub-products within the Platform by designing features for a Development Squad to develop . This requires the person to rely heavily on other Product Managers and even collaborate on small parts of core features that they are owning when shared dependencies arise. Additionally, the SPM will provide an extra layer of promotion of the platform as a whole, care for the platform as a whole (including product features which he/she may not be the owner of), and shape relationships with Engineering, scrum teams, and stakeholders. The SPM will drive the feature content that a small team of Engineers focuses on, so should have a comfort level with working closely with a team of 4 to 10 people , setting priorities, making decisive decisions, and owning a large part of the group process. The ability to know when to say "No" to an Engineer, a co-worker, a boss, and a client is a critical skill used for prioritizing feature development, as much (or more then) when to offer compromises and say "Yes." The SPM must promote the features he/she owns to the company, clients, executive, sales teams, and any other stakeholders. The SPM is responsible to ensure that such features are being properly utilized, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely. SPMs envision programmatic interfaces (APIs) and user interfaces (GUIs). An ability to create mockups and wireframes, describe behaviors and user interactions, and understand why APIs work like they do is necessary. An ability to understand graphic design is helpful, but less utilized in a role like this. An ability to understand databases and application code needs to be minimal: a Product Manager needs to understand *why* databases behave like they do and *why* code is written to access both. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description We are looking for a Senior Product Manager to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Product Management experience MBA, or Computer Engineering Degree Demonstrated ability to create fantastic products by designing the functionality and working closely with the Engineers who will architect and build it An understanding or vision of how to design for a swarm of cooperative microservices and conceptualize features in an API-first methodology is critical Coordinating and encouraging the Platform team to work cooperatively and consistently in a well-modeled, scalable system. Developing platform development tactics from the current strategic goals of the company at any given time and understanding how these flow out the company's current objectives and desired key results. Understanding stakeholder requirements, by collecting feedback. You will use this information to design innovative new features in the CloudFactory platform. Documenting user requirements in the form of user stories, prioritize user stories, and assigning them to the development team. Performing the role of 'Product Owner' in our agile software development team. Developing necessary wireframes, mockups, graphics, flowcharts, and diagrams to complement user stories so that requirements are clear to the development team. Working with QA to prepare the test plans and test the features once they are ready. Scheduling the release of different features and prepare necessary documents, user guides, blog posts etc. to help clients use the features when they are released. Conducting user interviews and usability studies to assess the effectiveness of new features and feed the information back into the product roadmap and development process. Championing the products within and outside the company by facilitating communication with customers as well as sales, marketing, solutions, workforce, and the executive team. Responsibilities: The Senior Product Manager (SPM) position offers you the opportunity to define and build a sophisticated software platform that allows our workers to complete data projects for our customers through digital production lines. The main responsibility of a SPM starts with the same assumptions as a PM: To drive the development of sub-products within the Platform by designing features for a Development Squad to develop . This requires the person to rely heavily on other Product Managers and even collaborate on small parts of core features that they are owning when shared dependencies arise. Additionally, the SPM will provide an extra layer of promotion of the platform as a whole, care for the platform as a whole (including product features which he/she may not be the owner of), and shape relationships with Engineering, scrum teams, and stakeholders. The SPM will drive the feature content that a small team of Engineers focuses on, so should have a comfort level with working closely with a team of 4 to 10 people , setting priorities, making decisive decisions, and owning a large part of the group process. The ability to know when to say "No" to an Engineer, a co-worker, a boss, and a client is a critical skill used for prioritizing feature development, as much (or more then) when to offer compromises and say "Yes." The SPM must promote the features he/she owns to the company, clients, executive, sales teams, and any other stakeholders. The SPM is responsible to ensure that such features are being properly utilized, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely. SPMs envision programmatic interfaces (APIs) and user interfaces (GUIs). An ability to create mockups and wireframes, describe behaviors and user interactions, and understand why APIs work like they do is necessary. An ability to understand graphic design is helpful, but less utilized in a role like this. An ability to understand databases and application code needs to be minimal: a Product Manager needs to understand *why* databases behave like they do and *why* code is written to access both. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description The Job: As the Chief Architect , you'll be responsible for architecting our next generation WorkStream Platform using a collective strategy set forth in collaboration with a cross-functional team. Your major responsibility will be identifying the major components of the platform and creating a technical roadmap that aligns with the strategy and the priorities of the business. You'll be the leader that sets the technical direction for the platform. This also includes the platform design manifesto, standards and processes, and tools and technologies. This is a hands-on role, being responsible for both proof-of-concept prototypes and production-grade starting points that set examples for the broader team. You will also set standards for platform development . This includes defining cases for using specific communication protocol (REST API vs AMQP), communication process (synchronous vs asynchronous), and different persistence layer (relational vs no-sql) along with the major technical infrastructure decision and framework of execution. You will help your team design the standards around application development following useful design patterns. You will be responsible for architecting our logging, monitoring, and alerting tools for impactful business insights. You will design and document technical standards, processes, and diagrams for future reference. You will collaborate with stakeholders across the engineering function in defining the development and deployment workflow that covers different aspects of the SDLC such as branching strategies, CI, TDD, pair programming, code review, static, and code analysis while working closely with the DevOps team to build a highly scalable and HA infrastructure/platform using data/metrics as a way to identify opportunities for evolution. You will provide constant and rigorous input into technical decisions made both in development and technical operations. You will be responsible for keeping track of a high-level technical agenda, looking ahead several releases, and keeping the team on course. You will experiment with the latest scalable solutions and pass that knowledge throughout the team. The Fit: You love design patterns, refactoring, and beautiful code in general. You've built native distributed cloud applications that are highly transactional with a large amount of traffic before, like E-commerce. One of our biggest challenges as a platform is workflow management. It needs to be flexible enough to cater for many different sizes of businesses and for different tasks. We don't want to customize with code every time we have a new customer. You are able to demonstrate how you've balanced in-house vs buy. We won't be able to develop everything and shouldn't (Example: task scheduling, skills and competencies management for Cloud Workers, etc). We'll want to integrate external applications into the platform, but we'll need you to lead this. You have a fairly strong business mindset and product mindset. You love putting customers and users at the heart of what we do, but know how to meet business objectives and goals as well. You help provide insights for the business through data. You've had exposure to building or architecting big data elements to a platform to complement features/product elements (Example: Big data repository). And you understand high-level data security . Security protocols, SOC compliance, etc. You have "humble courage" - not assuming we know everything our users want, but taking feedback and making adjustments through iteration. You will also have excellent communication skills, translating the technical vision to our engineers. Being able to train, coach, and present while also being able to sit down and explain complex things to people in a simple way. The Experience: You have hands-on experience architecting, building, and operating enterprise-grade platforms serving billions of requests per day, or you've built and managed an elite software engineering team that has done so. You are experienced in microservice ecosystems including both infrastructure (containers, auto-scaling, service discovery, HA, clustering, etc.) and software (domain driven design, API gateway, authentication, security, RESTful APIs, etc.) aspects. You have set up Continuous Delivery and used it for deploying business value driven software . You are experienced in cloud hosting services like AWS and automation . You have a working knowledge of various open source tools and experience including them as part of a technical solution rather than building it from scratch. You are experienced in setting up data platforms for Data Science teams using tools and technologies like hadoop, kafka, spark, etc from the big data ecosystem. You have in-depth knowledge of various languages like Ruby, C++, Java, Javascript, and Python . To Apply: If you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description The Job: As the Chief Architect , you'll be responsible for architecting our next generation WorkStream Platform using a collective strategy set forth in collaboration with a cross-functional team. Your major responsibility will be identifying the major components of the platform and creating a technical roadmap that aligns with the strategy and the priorities of the business. You'll be the leader that sets the technical direction for the platform. This also includes the platform design manifesto, standards and processes, and tools and technologies. This is a hands-on role, being responsible for both proof-of-concept prototypes and production-grade starting points that set examples for the broader team. You will also set standards for platform development . This includes defining cases for using specific communication protocol (REST API vs AMQP), communication process (synchronous vs asynchronous), and different persistence layer (relational vs no-sql) along with the major technical infrastructure decision and framework of execution. You will help your team design the standards around application development following useful design patterns. You will be responsible for architecting our logging, monitoring, and alerting tools for impactful business insights. You will design and document technical standards, processes, and diagrams for future reference. You will collaborate with stakeholders across the engineering function in defining the development and deployment workflow that covers different aspects of the SDLC such as branching strategies, CI, TDD, pair programming, code review, static, and code analysis while working closely with the DevOps team to build a highly scalable and HA infrastructure/platform using data/metrics as a way to identify opportunities for evolution. You will provide constant and rigorous input into technical decisions made both in development and technical operations. You will be responsible for keeping track of a high-level technical agenda, looking ahead several releases, and keeping the team on course. You will experiment with the latest scalable solutions and pass that knowledge throughout the team. The Fit: You love design patterns, refactoring, and beautiful code in general. You've built native distributed cloud applications that are highly transactional with a large amount of traffic before, like E-commerce. One of our biggest challenges as a platform is workflow management. It needs to be flexible enough to cater for many different sizes of businesses and for different tasks. We don't want to customize with code every time we have a new customer. You are able to demonstrate how you've balanced in-house vs buy. We won't be able to develop everything and shouldn't (Example: task scheduling, skills and competencies management for Cloud Workers, etc). We'll want to integrate external applications into the platform, but we'll need you to lead this. You have a fairly strong business mindset and product mindset. You love putting customers and users at the heart of what we do, but know how to meet business objectives and goals as well. You help provide insights for the business through data. You've had exposure to building or architecting big data elements to a platform to complement features/product elements (Example: Big data repository). And you understand high-level data security . Security protocols, SOC compliance, etc. You have "humble courage" - not assuming we know everything our users want, but taking feedback and making adjustments through iteration. You will also have excellent communication skills, translating the technical vision to our engineers. Being able to train, coach, and present while also being able to sit down and explain complex things to people in a simple way. The Experience: You have hands-on experience architecting, building, and operating enterprise-grade platforms serving billions of requests per day, or you've built and managed an elite software engineering team that has done so. You are experienced in microservice ecosystems including both infrastructure (containers, auto-scaling, service discovery, HA, clustering, etc.) and software (domain driven design, API gateway, authentication, security, RESTful APIs, etc.) aspects. You have set up Continuous Delivery and used it for deploying business value driven software . You are experienced in cloud hosting services like AWS and automation . You have a working knowledge of various open source tools and experience including them as part of a technical solution rather than building it from scratch. You are experienced in setting up data platforms for Data Science teams using tools and technologies like hadoop, kafka, spark, etc from the big data ecosystem. You have in-depth knowledge of various languages like Ruby, C++, Java, Javascript, and Python . To Apply: If you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
DevOps Engineer - Contract Rate - £550 per day Start Date - ASAP Length - minimum 6 months We are recruiting a Contract DevOps Engineer for an award winning Cyber Security Software organisation in Reading, who are renowned for technical excellence and an agile approach. You will be an expert with the DevOps tooling using cutting edge technologies including: AWS, Azure, Terraform, Ansible, Puppet, Chef, NoSQL/SQL Server and Java. Our client are offering a 6 month contract in Reading with a scope to extend further. You will be pioneering DevOps methodologies in an experience Cloud Ops team. We are looking for an individual with a background in Dev technologies, Raw Java, who is looking to use other technologies like: Ansible Puppet Chef Docker Databases - NoSQL/SQL Server Code Refactoring Refreshing old bespoke tech to off-the shelf tech We have interviews as early as Wednesday 13th June so apply on our website and we will be in touch Monday morning. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
Jun 24, 2018
DevOps Engineer - Contract Rate - £550 per day Start Date - ASAP Length - minimum 6 months We are recruiting a Contract DevOps Engineer for an award winning Cyber Security Software organisation in Reading, who are renowned for technical excellence and an agile approach. You will be an expert with the DevOps tooling using cutting edge technologies including: AWS, Azure, Terraform, Ansible, Puppet, Chef, NoSQL/SQL Server and Java. Our client are offering a 6 month contract in Reading with a scope to extend further. You will be pioneering DevOps methodologies in an experience Cloud Ops team. We are looking for an individual with a background in Dev technologies, Raw Java, who is looking to use other technologies like: Ansible Puppet Chef Docker Databases - NoSQL/SQL Server Code Refactoring Refreshing old bespoke tech to off-the shelf tech We have interviews as early as Wednesday 13th June so apply on our website and we will be in touch Monday morning. Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
DevOps Engineer -Puppet / Jenkins - £65k - Reading Avanti Recruitment is working with a leading software company based in Reading to recruit a DevOps Engineer role to join their cloud team. We are looking for someone with a passion for automation and is always looking to improve the speed and reliability of processes. You will join their team responsible for administering the infrastructure that runs their software platform and automating the software deployment process to speed up the time of market for software code and optimise its performance and reliability. This will be a great role for someone with a strong background in Linux Systems Administration who has moved into a DevOps role with proven experience of Puppet. You will need experience writing automation scripts in Bash, Python, Ruby or even Powershell for Windows platforms. It is likely you will have experience with Continuous Integration tools such as Jenkins and Automation Deployment with Puppet or other similar tools e.g. Ansible, Chef etc. To be considered you will have worked as a DevOp Engineer previously and are likely to have strong skills in Linux Systems Administration. You will have experience with: Puppet or other automation deployment tools such as Chef or Ansible. Scripting with Bash, Perl or Python to automate processes Continuous Integration - Jenkins or other similar tools Virtualisation with VMWare Cloud platforms with Azure or AWS APPLY NOW for immediate consideration and interview in the next week. Location: Reading Salary: £65,000 + benefits Duration: Permanent
Jun 24, 2018
DevOps Engineer -Puppet / Jenkins - £65k - Reading Avanti Recruitment is working with a leading software company based in Reading to recruit a DevOps Engineer role to join their cloud team. We are looking for someone with a passion for automation and is always looking to improve the speed and reliability of processes. You will join their team responsible for administering the infrastructure that runs their software platform and automating the software deployment process to speed up the time of market for software code and optimise its performance and reliability. This will be a great role for someone with a strong background in Linux Systems Administration who has moved into a DevOps role with proven experience of Puppet. You will need experience writing automation scripts in Bash, Python, Ruby or even Powershell for Windows platforms. It is likely you will have experience with Continuous Integration tools such as Jenkins and Automation Deployment with Puppet or other similar tools e.g. Ansible, Chef etc. To be considered you will have worked as a DevOp Engineer previously and are likely to have strong skills in Linux Systems Administration. You will have experience with: Puppet or other automation deployment tools such as Chef or Ansible. Scripting with Bash, Perl or Python to automate processes Continuous Integration - Jenkins or other similar tools Virtualisation with VMWare Cloud platforms with Azure or AWS APPLY NOW for immediate consideration and interview in the next week. Location: Reading Salary: £65,000 + benefits Duration: Permanent
Oracle DBA - Reading - £52k Avanti Recruitment is working with a leading software house in the Reading area to recruit an Oracle Database Administrator (DBA) to join their team. Your role will be to work as part of the Database and Infrastructure team to implement, configure, administer and support complex high-availability databases. This will include the installation and configuration of databases ensuring best practice in data structures, database optimisation and performance tuning, partitioning, compression, indexing and query optimisation and troubleshooting. To be considered you will have experience with: Oracle 9i/10/11g/12c in a Linux/Unix environment Installing, configuring and troubleshooting database applications Database optimisation, performance tuning (partitioning, indexing, compression) For immediate consideration and interview in the next week please APPLY NOW. Salary: £50,000 - £52,000 + benefits Duration: Permanent Location: Reading
Jun 24, 2018
Oracle DBA - Reading - £52k Avanti Recruitment is working with a leading software house in the Reading area to recruit an Oracle Database Administrator (DBA) to join their team. Your role will be to work as part of the Database and Infrastructure team to implement, configure, administer and support complex high-availability databases. This will include the installation and configuration of databases ensuring best practice in data structures, database optimisation and performance tuning, partitioning, compression, indexing and query optimisation and troubleshooting. To be considered you will have experience with: Oracle 9i/10/11g/12c in a Linux/Unix environment Installing, configuring and troubleshooting database applications Database optimisation, performance tuning (partitioning, indexing, compression) For immediate consideration and interview in the next week please APPLY NOW. Salary: £50,000 - £52,000 + benefits Duration: Permanent Location: Reading
Cirrus10 is growing! We have multiple opportunities available for an experienced Java Technical Implementation Consultant (eCommerce, Search) to join our team working from our Reading office and our client premises at various locations throughout the UK. You will join us on a full time, permanent basis and in return you will receive a highly competitive salary of £40,000 - £80,000 per annum depending on experience plus excellent benefits. We are a consultancy established in 2010 in Seattle and operating in the UK since 2015. We specialise in eCommerce Search and Web CMS. eCommerce is vitally important to our clients and the performance of their onsite search is critical to their business - so we are in demand! Here are a few things that you can expect about working for Cirrus10: - Highly competitive salary plus benefits such as company pension and life and health cover - Compensation packages evaluated yearly - We keep it casual, taking the best parts of working for a start-up and adding touches of formality like you'd see at a larger consultancy - Regular company events and dinners - Mentorship opportunities with the practice managers - gurus with 10+ years of leadership experience in your practice area (CMS or Search) - Active management of your consulting career with straight talk and meaningful objectives We are now looking for Java Technical Implementation Consultant (eCommerce, Search), Technical or Senior, to report into the Managing Director and consult and implement eCommerce Search solutions for our clients. Key Duties and Responsibilities of our Java Technical Implementation Consultant (eCommerce, Search): - Provide pre-sales support by demonstrating detailed eCommerce Search expertise to prospects considering an engagement with Cirrus10 - Attend meetings and presentations, building proof of concepts, and generally wowing our prospects with your knowledge and insights - Project engagement by leading implementations, tuning, and other projects - Overseeing technical and development strategy - Liaise with customer's business and IT teams to ensure the best, most appropriate project outcomes - Team development by being responsible for taking Cirrus10's new junior hires, providing technical leadership and guidance to ensure that these resources are brought up to speed and adding value as quickly as possible - Share your knowledge to make a difference in the technical and business operations and management of this growing start up Our ideal Java Technical Implementation Consultant (eCommerce, Search) will have the below skills and experience: - Experience in a commercial environment in JAVA/J2EE as well as knowledge of at least one search technology (e.g. Endeca, Solr, Elastic) - Enterprise scale eCommerce platforms experience is desirable but not essential - Customer focused and great communicator, with a passion for customer success, and experience of or enthusiasm for consulting - Willingness to travel as we do a lot of work at our client sites Help us solve challenging technology problems for the world's top brands while keeping your personal life intact. If you feel that you have the skills and experience to become our next Java Technical Implementation Consultant (eCommerce, Search) , please click apply today. We'd love to hear from you! Opening Date: Friday 18th May 2018 Closing Date: Monday 11th June 2018
Jun 24, 2018
Cirrus10 is growing! We have multiple opportunities available for an experienced Java Technical Implementation Consultant (eCommerce, Search) to join our team working from our Reading office and our client premises at various locations throughout the UK. You will join us on a full time, permanent basis and in return you will receive a highly competitive salary of £40,000 - £80,000 per annum depending on experience plus excellent benefits. We are a consultancy established in 2010 in Seattle and operating in the UK since 2015. We specialise in eCommerce Search and Web CMS. eCommerce is vitally important to our clients and the performance of their onsite search is critical to their business - so we are in demand! Here are a few things that you can expect about working for Cirrus10: - Highly competitive salary plus benefits such as company pension and life and health cover - Compensation packages evaluated yearly - We keep it casual, taking the best parts of working for a start-up and adding touches of formality like you'd see at a larger consultancy - Regular company events and dinners - Mentorship opportunities with the practice managers - gurus with 10+ years of leadership experience in your practice area (CMS or Search) - Active management of your consulting career with straight talk and meaningful objectives We are now looking for Java Technical Implementation Consultant (eCommerce, Search), Technical or Senior, to report into the Managing Director and consult and implement eCommerce Search solutions for our clients. Key Duties and Responsibilities of our Java Technical Implementation Consultant (eCommerce, Search): - Provide pre-sales support by demonstrating detailed eCommerce Search expertise to prospects considering an engagement with Cirrus10 - Attend meetings and presentations, building proof of concepts, and generally wowing our prospects with your knowledge and insights - Project engagement by leading implementations, tuning, and other projects - Overseeing technical and development strategy - Liaise with customer's business and IT teams to ensure the best, most appropriate project outcomes - Team development by being responsible for taking Cirrus10's new junior hires, providing technical leadership and guidance to ensure that these resources are brought up to speed and adding value as quickly as possible - Share your knowledge to make a difference in the technical and business operations and management of this growing start up Our ideal Java Technical Implementation Consultant (eCommerce, Search) will have the below skills and experience: - Experience in a commercial environment in JAVA/J2EE as well as knowledge of at least one search technology (e.g. Endeca, Solr, Elastic) - Enterprise scale eCommerce platforms experience is desirable but not essential - Customer focused and great communicator, with a passion for customer success, and experience of or enthusiasm for consulting - Willingness to travel as we do a lot of work at our client sites Help us solve challenging technology problems for the world's top brands while keeping your personal life intact. If you feel that you have the skills and experience to become our next Java Technical Implementation Consultant (eCommerce, Search) , please click apply today. We'd love to hear from you! Opening Date: Friday 18th May 2018 Closing Date: Monday 11th June 2018
My client is looking for a candidate who is ready for the responsibility of working with high profile clients in the world's most exciting sectors. You will be able to join one of the biggest IT companies in the world, who will give you direct stake in its success. This opportunity will give you growth and professional development, with flexible hours and the possibility of remote working. This is a varied and exciting role where you need to maintain the BMC Remedy v9 ITSM solution that includes multiple environments, interfaces and client customisations. Responsibilities: Troubleshooting and resolving incidents and defects. Support for different environments including development and production Experience producing recommendations for complex resolutions of issues. Deploy releases and supporting patches. Essential Skills: Experience in Remedy v9 Atrium Orchestrator Strong understanding of Remedy ITSM's Proficiency in design and development of Remedy APIs You will be required to provide on call support as part of a rota. If successful, you will be rewarded with a competitive salary and great benefits. Apply within to find out more. Modis International Ltd is acting as an Employment Business in relation to this vacancy. Modis International Ltd UK is an Equal Opportunities Employer.
Jun 24, 2018
My client is looking for a candidate who is ready for the responsibility of working with high profile clients in the world's most exciting sectors. You will be able to join one of the biggest IT companies in the world, who will give you direct stake in its success. This opportunity will give you growth and professional development, with flexible hours and the possibility of remote working. This is a varied and exciting role where you need to maintain the BMC Remedy v9 ITSM solution that includes multiple environments, interfaces and client customisations. Responsibilities: Troubleshooting and resolving incidents and defects. Support for different environments including development and production Experience producing recommendations for complex resolutions of issues. Deploy releases and supporting patches. Essential Skills: Experience in Remedy v9 Atrium Orchestrator Strong understanding of Remedy ITSM's Proficiency in design and development of Remedy APIs You will be required to provide on call support as part of a rota. If successful, you will be rewarded with a competitive salary and great benefits. Apply within to find out more. Modis International Ltd is acting as an Employment Business in relation to this vacancy. Modis International Ltd UK is an Equal Opportunities Employer.
BI Developer / SSRS required working in Reading. What would you be responsible for in this role? BI report development using SSRS/Power BI BI user requirement facilitation and analysis Model development using SSAS Multidimensional and Tabular Data warehouse design (including complex star schema design). Data Warehouse Development using Microsoft SQL Server, SSIS, T-SQL and stored procedures Contributing to BI testing/documentation, Data Quality and Governance (e.g. Data Retention). Skills required: You must have 3yrs + BI Development You must have SSRS recent skills. Basic knowledge of Power BI SQL experience Please send in your CV if you have the above skills.
Jun 24, 2018
BI Developer / SSRS required working in Reading. What would you be responsible for in this role? BI report development using SSRS/Power BI BI user requirement facilitation and analysis Model development using SSAS Multidimensional and Tabular Data warehouse design (including complex star schema design). Data Warehouse Development using Microsoft SQL Server, SSIS, T-SQL and stored procedures Contributing to BI testing/documentation, Data Quality and Governance (e.g. Data Retention). Skills required: You must have 3yrs + BI Development You must have SSRS recent skills. Basic knowledge of Power BI SQL experience Please send in your CV if you have the above skills.
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: As a Senior Data Scientist, you will lead a team of engineers in recommending data-backed actions that will make CloudFactory's online work enjoyable and responsible to thousands of CloudWorkers (our data workers in Nepal and Kenya) and eventually One Million CloudWorkers. The role will require you to understand the company's business model and requirements; regularly work with people in various roles; and deliver results following agile best practices. You will own all the stages of the data science pipeline, including but not limited to data gathering, extraction, transformation, exploration; analysis, inferencing, proving causality; generating predictions, forecasts, and warnings; deploying production ready models; scaling up deployments; incorporating analytics into products; monitoring and optimizing analytic products. You will be working hands-on in any part of the process whenever required. You will be required to communicate relevant findings regularly to all levels of stakeholders in excellent written and verbal forms. You will assemble and grow a team of competent data scientists under your supervision for CloudFactory and also volunteer to lead the local community towards excellence. You must keep yourself up with recent developments in the field of Artificial Intelligence and Machine Learning. The Fit: As a Senior Data Scientist, you will be able to analyse large, complex datasets to reveal underlying patterns, correlations and trends. You will own the build, testing and validation of statistical models to answer targeted business questions and design cutting edge algorithms and data solutions and deliver rapid prototypes to prove business value. You will design, set-up and conduct large-scale experiments to test hypotheses and drive product development and contribute to plans for scaling up machine learning and data solutions. You will lead by mentoring other Analysts and Data Engineers to implement statistical analyses and data pipelines. You will teach others by educating other Analysts and business team members to expand impact to additional products or business units and act as lead on cross team projects involving multiple stakeholders. The Experience: Advanced degree in applied science or highly numerate discipline. Strong theory/algorithm background and very good understanding on how to apply quantitative models to solve real problems. Significant experience working with large amounts of real data. Significant experience in the use of Machine Learning, Information Retrieval, Data Mining and Signal Processing in data analysis and decision making. Substantial experience with the use of relational databases for data storage and analysis. The ability to work proactively under own initiative and thrive in a fast paced environment. Excellent programming and technical skills (e.g., Python, R, Matlab, C++, C#, Java, SQL). Fluent in the core Big Data tools/technologies (Hadoop, Hbase, Storm, Spark, MapReduce, Hive, Pig). Outstanding communication, analytical and problem solving skills. Confident, personable and team player. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work and give them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations . As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, U.K., and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, N.C. Join us and make a difference in the world! The Job: As a Senior Data Scientist, you will lead a team of engineers in recommending data-backed actions that will make CloudFactory's online work enjoyable and responsible to thousands of CloudWorkers (our data workers in Nepal and Kenya) and eventually One Million CloudWorkers. The role will require you to understand the company's business model and requirements; regularly work with people in various roles; and deliver results following agile best practices. You will own all the stages of the data science pipeline, including but not limited to data gathering, extraction, transformation, exploration; analysis, inferencing, proving causality; generating predictions, forecasts, and warnings; deploying production ready models; scaling up deployments; incorporating analytics into products; monitoring and optimizing analytic products. You will be working hands-on in any part of the process whenever required. You will be required to communicate relevant findings regularly to all levels of stakeholders in excellent written and verbal forms. You will assemble and grow a team of competent data scientists under your supervision for CloudFactory and also volunteer to lead the local community towards excellence. You must keep yourself up with recent developments in the field of Artificial Intelligence and Machine Learning. The Fit: As a Senior Data Scientist, you will be able to analyse large, complex datasets to reveal underlying patterns, correlations and trends. You will own the build, testing and validation of statistical models to answer targeted business questions and design cutting edge algorithms and data solutions and deliver rapid prototypes to prove business value. You will design, set-up and conduct large-scale experiments to test hypotheses and drive product development and contribute to plans for scaling up machine learning and data solutions. You will lead by mentoring other Analysts and Data Engineers to implement statistical analyses and data pipelines. You will teach others by educating other Analysts and business team members to expand impact to additional products or business units and act as lead on cross team projects involving multiple stakeholders. The Experience: Advanced degree in applied science or highly numerate discipline. Strong theory/algorithm background and very good understanding on how to apply quantitative models to solve real problems. Significant experience working with large amounts of real data. Significant experience in the use of Machine Learning, Information Retrieval, Data Mining and Signal Processing in data analysis and decision making. Substantial experience with the use of relational databases for data storage and analysis. The ability to work proactively under own initiative and thrive in a fast paced environment. Excellent programming and technical skills (e.g., Python, R, Matlab, C++, C#, Java, SQL). Fluent in the core Big Data tools/technologies (Hadoop, Hbase, Storm, Spark, MapReduce, Hive, Pig). Outstanding communication, analytical and problem solving skills. Confident, personable and team player. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
What you'll be doing... Senior Delivery Consultant - Contact Centre Roles Responsibilities: Capturing detailed call/contact centre requirements Translating customer requirements in to high level contact centre designs (e.g. contact flows, decision trees, IVR scripts, time of day routing, skills based routing, emergency scenarios, overflow handling, etc.) ready for implementation Creating UCCE design documentation for customer and implementation approvals/sign-off Working with systems engineers to set-up and configure the UCCE environments to meet the agreed customer requirements Developing and documenting system, functional and user acceptance test plans to reflect the requirements and agreed designs to allow sign off and acceptance of the contact centre solution Performing hands on configuration, implementation, testing, transformation, operation and optimisation of Cisco UCCE technologies (as required) to assist with: Solution Implementation, Systems configuration, Test plan/strategy development and hands on system testing customer site/agent transformations Pre and post deployment support Troubleshooting and problem resolution Performance engineering and optimisation Infrastructure detailed design and systems sizing Migration planning, risk assessments, impact analysis Knowledge transfer Network auditing/sizing Creation and development of detailed documentation, including: High and low level designs, Test plans, Customer and operational handover and support policies, procedures etc. Developing high availability, resilient solution designs including appropriate failover and disaster recovery capabilities Maintaining and growing your knowledge of existing and new contact centre products and technologies. Providing technical contact centre expertise to internal and customer teams - sharing knowledge and experience through formal and informal knowledge management initiatives Role Requirements Senior Delivery Consultant with a demonstrable track record in low level design and hands-on delivery of Cisco Unified Contact Centre Enterprise (UCCE) solutions. The role requires strong hands on technical delivery and excellent communication skills with significant (5+ years) hands-on design, implementation, configuration, testing, troubleshooting and transformation experience of Cisco enterprise contact centre technologies including: Unified Contact Centre Enterprise (UCCE) Contact Centre Domain Manager (CCDM) Cisco Unified Intelligence Centre (CUIC) Customer Voice Portal (CVP) and VXML gateways Unified Contact Centre eXpress(UCCX) Peripheral Gateways (PG) Finesse agent and supervisor desktops Unified Communications Manager (CUCM) Cloud Collaboration Unity & Unity Connection Expressway Unified Border Element (CUBE) Calabrio Quality Management Calabrio Workforce Management Manufacturer accreditations such as CCIE, CCNP, CCNA are desirable Candidates should have the following attributes, knowledge and experience: Large enterprise, high availability design skills Demonstrable experience in legacy CC and telephony solutions Experience in CC, UC, voice/video/data networking, telephony IPPBX management and voice applications. Experience in implementing Cisco CUBE SBCs, integration gateways and applications Knowledge and understanding of protocols (SIP, H.323, QSIG, SCCP, etc.) and codec's (G.722, G.711, G.729, H.264 and Microsoft Real-time adaptive codec's (RTC)) Experience in design, implementing, transforming, troubleshooting, testing and supporting Cisco UC technologies including : IPT(IP telephony), VoIP (Voice over IP), IM (Instant Messaging) and Presence, collaboration tools, audio/video/web conferencing, SBCs (Session Border Controllers), voice gateways, SIP( Session Inititiated Protocl) /TDM (Time Division Multiplex) trunking, IP routing and switching, Experience with Cisco UCCX would be advantageous but the role primarily requires UCCE Experience in implementing and supporting other CC technologies including: Call Recording, WFM (Workforce Management), IVR (Interactive Voice Response) and CTI (Computer Telephony Integration) solutions What we're looking for... You'll need to have: Bachelor's degree or relevant work experience. Willingness to travel up to 75% of the time. Even better if you have: A degree or equivalent HND/HNC. 3 or more years of delivery experience in the UCCE design/delivery field with large enterprises. When you join Verizon... You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Jun 24, 2018
Full time
What you'll be doing... Senior Delivery Consultant - Contact Centre Roles Responsibilities: Capturing detailed call/contact centre requirements Translating customer requirements in to high level contact centre designs (e.g. contact flows, decision trees, IVR scripts, time of day routing, skills based routing, emergency scenarios, overflow handling, etc.) ready for implementation Creating UCCE design documentation for customer and implementation approvals/sign-off Working with systems engineers to set-up and configure the UCCE environments to meet the agreed customer requirements Developing and documenting system, functional and user acceptance test plans to reflect the requirements and agreed designs to allow sign off and acceptance of the contact centre solution Performing hands on configuration, implementation, testing, transformation, operation and optimisation of Cisco UCCE technologies (as required) to assist with: Solution Implementation, Systems configuration, Test plan/strategy development and hands on system testing customer site/agent transformations Pre and post deployment support Troubleshooting and problem resolution Performance engineering and optimisation Infrastructure detailed design and systems sizing Migration planning, risk assessments, impact analysis Knowledge transfer Network auditing/sizing Creation and development of detailed documentation, including: High and low level designs, Test plans, Customer and operational handover and support policies, procedures etc. Developing high availability, resilient solution designs including appropriate failover and disaster recovery capabilities Maintaining and growing your knowledge of existing and new contact centre products and technologies. Providing technical contact centre expertise to internal and customer teams - sharing knowledge and experience through formal and informal knowledge management initiatives Role Requirements Senior Delivery Consultant with a demonstrable track record in low level design and hands-on delivery of Cisco Unified Contact Centre Enterprise (UCCE) solutions. The role requires strong hands on technical delivery and excellent communication skills with significant (5+ years) hands-on design, implementation, configuration, testing, troubleshooting and transformation experience of Cisco enterprise contact centre technologies including: Unified Contact Centre Enterprise (UCCE) Contact Centre Domain Manager (CCDM) Cisco Unified Intelligence Centre (CUIC) Customer Voice Portal (CVP) and VXML gateways Unified Contact Centre eXpress(UCCX) Peripheral Gateways (PG) Finesse agent and supervisor desktops Unified Communications Manager (CUCM) Cloud Collaboration Unity & Unity Connection Expressway Unified Border Element (CUBE) Calabrio Quality Management Calabrio Workforce Management Manufacturer accreditations such as CCIE, CCNP, CCNA are desirable Candidates should have the following attributes, knowledge and experience: Large enterprise, high availability design skills Demonstrable experience in legacy CC and telephony solutions Experience in CC, UC, voice/video/data networking, telephony IPPBX management and voice applications. Experience in implementing Cisco CUBE SBCs, integration gateways and applications Knowledge and understanding of protocols (SIP, H.323, QSIG, SCCP, etc.) and codec's (G.722, G.711, G.729, H.264 and Microsoft Real-time adaptive codec's (RTC)) Experience in design, implementing, transforming, troubleshooting, testing and supporting Cisco UC technologies including : IPT(IP telephony), VoIP (Voice over IP), IM (Instant Messaging) and Presence, collaboration tools, audio/video/web conferencing, SBCs (Session Border Controllers), voice gateways, SIP( Session Inititiated Protocl) /TDM (Time Division Multiplex) trunking, IP routing and switching, Experience with Cisco UCCX would be advantageous but the role primarily requires UCCE Experience in implementing and supporting other CC technologies including: Call Recording, WFM (Workforce Management), IVR (Interactive Voice Response) and CTI (Computer Telephony Integration) solutions What we're looking for... You'll need to have: Bachelor's degree or relevant work experience. Willingness to travel up to 75% of the time. Even better if you have: A degree or equivalent HND/HNC. 3 or more years of delivery experience in the UCCE design/delivery field with large enterprises. When you join Verizon... You'll be doing work that matters alongside other talented people, transforming the way people, businesses and things connect with each other. Beyond powering America's fastest and most reliable network, we're leading the way in broadband, cloud and security solutions, Internet of Things and innovating in areas such as, video entertainment. Of course, we will offer you great pay and benefits, but we're about more than that. Verizon is a place where you can craft your own path to greatness. Whether you think in code, words, pictures or numbers, find your future at Verizon.
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description We are looking for an Information Security Director to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Technical experience Experience as a Technical Manager Knowledge of AWS Understanding of Linux scripting languages: Python, Perl, Bash, etc. Strong understanding of Linux, virtualization, and networking concepts and experience in heterogeneous operating environments, including Windows, Linux, and newer technologies. Development, Security, and Operations leadership experience showing you have honed proven analytical abilities. You will be able to demonstrate that you use data/facts for decision-making. You will have a deep understanding of IT/DevOps, including, an eclectic background of disciplines (Systems Administration, Networking, Software Engineering, etc.) Experience with penetration testing and vulnerability scanning tools so that you are able to understand and explain security measurements and reported defects to all levels of technicality and manage and lead a highly technical team across multiple disciplines Including web technologies, integrations/middleware/messaging platforms, big data, web service development, and other similar products and technologies. You will have experience in a global company setting. You will need to be able to participate in 24/7 incident response and have the ability to operate in a highly matrixed and agile environment. As well as extensive experience with compliance regulations, audit controls, and risk controls in a complex technical environment. Responsibilities: There is no denying CloudFactory is in one way or another a data company. Which means we're serious about security. You will establish and enforce the policies and standards that reflect us as an organization, and we will help you. This role requires a high level strategizing all the way down to daily legwork and maintenance. You will regularly collaborate with the executive team and different departments to materialize security frameworks. You are a strategic thinker with a background in information security concepts who also has a good mix of technical knowledge and isn't afraid to get your hands dirty alongside the broader team. The position is based in Reading, UK, but will require some travel to Kathmandu, Nepal and Nairobi, Kenya.They're beautiful and amazing places! As the Information Security Director, you live and breathe all things security. You are an advocate for customer trust and privacy protection during calls and ongoing relationships with our clients. You find it exciting that you will be working closely with the engineering, operations, and delivery teams to implement audit controls, world-class risk control, and service continuity as you lead and mentor IT personnel and a security-aware CloudFactory crew.. You will also devise and ensure business units and all core staff understand and are compliant with CloudFactory Security Policies and frameworks as you develop and enforce security policies and best practices. You will develop and execute the regulatory compliance strategy and champion SOC 2 compliance while keeping tabs on emerging compliance challenges like GDPR (General Data Protection Regulation). You will be proactive and stay abreast of security vulnerabilities and disclosures, implement automation of vulnerability scanning and detection, build and deploy automation for monitoring our infrastructure, application, and network.You will take on a great amount of responsibility in creating an incident response plan/disaster recovery plan and become the point person for all threats against our AWS infrastructure. You will also perform security audits, identify issues, and develop mitigation plans that work at scale while partnering with Talent, Engineering, and Operations teams to develop unified controls for implementation, delivery, and operation of services without compromising security. As the Information Security Director, you will collaborate with the leadership team, prioritizing tasks as necessary and create and provide responsible reporting metrics for reviews with senior management. You will be committed to the continuous improvement and optimization of processes for existing and new security initiatives, lead internal and customer-facing risk assessments and work directly with company departments to build security context for stakeholders that represent distributed security capabilities at CloudFactory while forming and continuing relationships with outside security firms. To Apply: If you're passionate about being a leader in information security and you want to join our movement, click on the link below to apply. Don't settle for a job, pursue a calling at CloudFactory. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Job Description We are looking for a Senior Product Manager to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Product Management experience MBA, or Computer Engineering Degree Demonstrated ability to create fantastic products by designing the functionality and working closely with the Engineers who will architect and build it An understanding or vision of how to design for a swarm of cooperative microservices and conceptualize features in an API-first methodology is critical Coordinating and encouraging the Platform team to work cooperatively and consistently in a well-modeled, scalable system. Developing platform development tactics from the current strategic goals of the company at any given time and understanding how these flow out the company's current objectives and desired key results. Understanding stakeholder requirements, by collecting feedback. You will use this information to design innovative new features in the CloudFactory platform. Documenting user requirements in the form of user stories, prioritize user stories, and assigning them to the development team. Performing the role of 'Product Owner' in our agile software development team. Developing necessary wireframes, mockups, graphics, flowcharts, and diagrams to complement user stories so that requirements are clear to the development team. Working with QA to prepare the test plans and test the features once they are ready. Scheduling the release of different features and prepare necessary documents, user guides, blog posts etc. to help clients use the features when they are released. Conducting user interviews and usability studies to assess the effectiveness of new features and feed the information back into the product roadmap and development process. Championing the products within and outside the company by facilitating communication with customers as well as sales, marketing, solutions, workforce, and the executive team. Responsibilities: The Senior Product Manager (SPM) position offers you the opportunity to define and build a sophisticated software platform that allows our workers to complete data projects for our customers through digital production lines. The main responsibility of a SPM starts with the same assumptions as a PM: To drive the development of sub-products within the Platform by designing features for a Development Squad to develop . This requires the person to rely heavily on other Product Managers and even collaborate on small parts of core features that they are owning when shared dependencies arise. Additionally, the SPM will provide an extra layer of promotion of the platform as a whole, care for the platform as a whole (including product features which he/she may not be the owner of), and shape relationships with Engineering, scrum teams, and stakeholders. The SPM will drive the feature content that a small team of Engineers focuses on, so should have a comfort level with working closely with a team of 4 to 10 people , setting priorities, making decisive decisions, and owning a large part of the group process. The ability to know when to say "No" to an Engineer, a co-worker, a boss, and a client is a critical skill used for prioritizing feature development, as much (or more then) when to offer compromises and say "Yes." The SPM must promote the features he/she owns to the company, clients, executive, sales teams, and any other stakeholders. The SPM is responsible to ensure that such features are being properly utilized, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely. SPMs envision programmatic interfaces (APIs) and user interfaces (GUIs). An ability to create mockups and wireframes, describe behaviors and user interactions, and understand why APIs work like they do is necessary. An ability to understand graphic design is helpful, but less utilized in a role like this. An ability to understand databases and application code needs to be minimal: a Product Manager needs to understand *why* databases behave like they do and *why* code is written to access both. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Jun 24, 2018
Full time
Job Description We are looking for a Senior Product Manager to join our team! What We Offer: Competitive Compensation Community service opportunities Startup company culture Casual attire, supportive atmosphere A mission you can stand by! We strive to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. Room for growth! We prefer to promote from within than hire from without Qualifications: Product Management experience MBA, or Computer Engineering Degree Demonstrated ability to create fantastic products by designing the functionality and working closely with the Engineers who will architect and build it An understanding or vision of how to design for a swarm of cooperative microservices and conceptualize features in an API-first methodology is critical Coordinating and encouraging the Platform team to work cooperatively and consistently in a well-modeled, scalable system. Developing platform development tactics from the current strategic goals of the company at any given time and understanding how these flow out the company's current objectives and desired key results. Understanding stakeholder requirements, by collecting feedback. You will use this information to design innovative new features in the CloudFactory platform. Documenting user requirements in the form of user stories, prioritize user stories, and assigning them to the development team. Performing the role of 'Product Owner' in our agile software development team. Developing necessary wireframes, mockups, graphics, flowcharts, and diagrams to complement user stories so that requirements are clear to the development team. Working with QA to prepare the test plans and test the features once they are ready. Scheduling the release of different features and prepare necessary documents, user guides, blog posts etc. to help clients use the features when they are released. Conducting user interviews and usability studies to assess the effectiveness of new features and feed the information back into the product roadmap and development process. Championing the products within and outside the company by facilitating communication with customers as well as sales, marketing, solutions, workforce, and the executive team. Responsibilities: The Senior Product Manager (SPM) position offers you the opportunity to define and build a sophisticated software platform that allows our workers to complete data projects for our customers through digital production lines. The main responsibility of a SPM starts with the same assumptions as a PM: To drive the development of sub-products within the Platform by designing features for a Development Squad to develop . This requires the person to rely heavily on other Product Managers and even collaborate on small parts of core features that they are owning when shared dependencies arise. Additionally, the SPM will provide an extra layer of promotion of the platform as a whole, care for the platform as a whole (including product features which he/she may not be the owner of), and shape relationships with Engineering, scrum teams, and stakeholders. The SPM will drive the feature content that a small team of Engineers focuses on, so should have a comfort level with working closely with a team of 4 to 10 people , setting priorities, making decisive decisions, and owning a large part of the group process. The ability to know when to say "No" to an Engineer, a co-worker, a boss, and a client is a critical skill used for prioritizing feature development, as much (or more then) when to offer compromises and say "Yes." The SPM must promote the features he/she owns to the company, clients, executive, sales teams, and any other stakeholders. The SPM is responsible to ensure that such features are being properly utilized, and if not determine whether that should be remedied by training the users, improving the features, or removing them entirely. SPMs envision programmatic interfaces (APIs) and user interfaces (GUIs). An ability to create mockups and wireframes, describe behaviors and user interactions, and understand why APIs work like they do is necessary. An ability to understand graphic design is helpful, but less utilized in a role like this. An ability to understand databases and application code needs to be minimal: a Product Manager needs to understand *why* databases behave like they do and *why* code is written to access both. Company Description CloudFactory's mission is to help visionary companies power disruptive tech while connecting 1 million people in the developing world to meaningful work. We are looking for ambitious people who seek greater meaning in their work and want to use their talents to make the world a better place. For companies from startup to enterprise, CloudFactory provides a tech-forward, professionally managed workforce solution for routine data work. Our teams are agile, scale fast, and help innovators get their technology to market fast. Trusted by 100+ companies, CloudFactory processes millions of tasks every week for companies including Microsoft, Drive.ai, Expensify, Ibotta, and GM-Cruise Automation. At CloudFactory, we believe that talent is equally distributed, but opportunity is not. Founded in Nepal in 2008, we connect people to digital work that raises them out of poverty and gives them the skills to be leaders in their own communities. We're on a mission to create economic and leadership opportunities for talented people in developing nations. As an impact sourcing service provider (ISSP) and recipient of a program related investment from The Rockefeller Foundation, we are a global leader in the impact sourcing movement. With $13 million in venture capital raised and 100%+ growth year over year, we are expanding our business quickly and sustainably. Our headquarters is in Reading, UK, and we have offices in Kathmandu, Nepal; Nairobi, Kenya; and Durham, NC. Join us and make a difference in the world!
Service Desk Engineer - Reading - (Windows, Active Directory) - 3 Month Contract - £110- £125pd I am working with a Managed Service provider who purposely focus on recruiting junior engineers so they can develop their technical skills. My client want to bring someone on at a 1st/2nd line level and progress them as quickly as possible. This is an amazing opportunity to get some great experience and progress your career within IT. So if you have experience working on a service desk and you want to take that next step in your career take a look below. The skills my client are looking for are: Windows 7 and 10 Active Directory Office365 Windows Server If this is something that you would be interested in, or you know of anyone get in touch today. Service Desk Engineer - Reading - (Windows, Active Directory) - 3 Month Contract - £110- £125pd
Jun 23, 2018
Service Desk Engineer - Reading - (Windows, Active Directory) - 3 Month Contract - £110- £125pd I am working with a Managed Service provider who purposely focus on recruiting junior engineers so they can develop their technical skills. My client want to bring someone on at a 1st/2nd line level and progress them as quickly as possible. This is an amazing opportunity to get some great experience and progress your career within IT. So if you have experience working on a service desk and you want to take that next step in your career take a look below. The skills my client are looking for are: Windows 7 and 10 Active Directory Office365 Windows Server If this is something that you would be interested in, or you know of anyone get in touch today. Service Desk Engineer - Reading - (Windows, Active Directory) - 3 Month Contract - £110- £125pd
Project Manager- Reading What does the role of Project Manager involve? You will be based at ESP's Headquarters in Reading as part of the Project Management team, working with Internal Departments and customers across the globe to deliver IT Solutions. You will take ownership and manage projects assigned to you by the Project Services manager. Ensuring that they are implemented in line with project plans and agreed Service levels. Act as the Single Point of Contact for customer project teams and Service Delivery teams Ensure projects are managed from inception through all project phases to completion in line with the requirements, budget and timescales to meet the customers' expectations Successfully manage scope creep and implement change control as required throughout the project lifecycle Ensure that engineering resources are assigned to individual project activities and that they are fully briefed, have the required tools and instructions to complete the required work to the agreed quality and performance levels Provide accurate and timely billing to the customer for all projects on a monthly basis Produce monthly reports on performance on specified projects and create and maintain all project documentation. Own any Project related escalation or complaint logged by the customer and identify and implement corrective actions, until the issue is fully resolved to the customer's satisfaction. Identify and update any required amendments to project plans or contracts What Competencies/ previous experience do you need to have to be considered? * Proven experience required within an IT Service Management and / or Project Management environment for role holder to perform fully and effectively in the job *Formal ITIL Foundation qualification is preferred * Formal Prince 2 Foundation qualification or other related qualification is preferred * Good software knowledge of MS Word, Excel and PowerPoint, MS Project * Experienced in delivering presentations and customer facing Service/Project reviews Salary: £40,000- £45,000 Benefits: * Free parking * We offer a free Learning and Development portal that boasts hundreds of courses * We also provide employees with Perkbox which enables discounts with most major retailer's restaurants and leisure providers About ESP ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are head-quartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs in Hong Kong, Singapore, Trinidad, Chicago and Mexico. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic. We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients. Interested? Please apply today for a quick response.
Jun 23, 2018
Project Manager- Reading What does the role of Project Manager involve? You will be based at ESP's Headquarters in Reading as part of the Project Management team, working with Internal Departments and customers across the globe to deliver IT Solutions. You will take ownership and manage projects assigned to you by the Project Services manager. Ensuring that they are implemented in line with project plans and agreed Service levels. Act as the Single Point of Contact for customer project teams and Service Delivery teams Ensure projects are managed from inception through all project phases to completion in line with the requirements, budget and timescales to meet the customers' expectations Successfully manage scope creep and implement change control as required throughout the project lifecycle Ensure that engineering resources are assigned to individual project activities and that they are fully briefed, have the required tools and instructions to complete the required work to the agreed quality and performance levels Provide accurate and timely billing to the customer for all projects on a monthly basis Produce monthly reports on performance on specified projects and create and maintain all project documentation. Own any Project related escalation or complaint logged by the customer and identify and implement corrective actions, until the issue is fully resolved to the customer's satisfaction. Identify and update any required amendments to project plans or contracts What Competencies/ previous experience do you need to have to be considered? * Proven experience required within an IT Service Management and / or Project Management environment for role holder to perform fully and effectively in the job *Formal ITIL Foundation qualification is preferred * Formal Prince 2 Foundation qualification or other related qualification is preferred * Good software knowledge of MS Word, Excel and PowerPoint, MS Project * Experienced in delivering presentations and customer facing Service/Project reviews Salary: £40,000- £45,000 Benefits: * Free parking * We offer a free Learning and Development portal that boasts hundreds of courses * We also provide employees with Perkbox which enables discounts with most major retailer's restaurants and leisure providers About ESP ESP is trusted by global organisations to deliver tailored IT support and infrastructure solutions around the world, 24/7. We have added value to our customers for 25 years by listening to their needs and proactively delivering the service they want, wherever in the world that might be. We are head-quartered in Reading, with staff in most of the major UK airports and regional Service Delivery hubs in Hong Kong, Singapore, Trinidad, Chicago and Mexico. Our customers include many household brand names such as easyJet, Avis, Marie Curie, Wipro, United Airlines and Virgin Atlantic. We are looking for vibrant, enthusiastic individuals with a can do attitude who can join our team. ESP offers a dynamic environment, a strong sense of fun and a commitment to career progression from within, all of which help us to deliver our outstanding services to our global clients. Interested? Please apply today for a quick response.
Job Description: Big Data Lake Ltd is looking for 2 .NET Developers. They will be reporting to Delivery Manager and will be working closely with teams remotely working across UK and India. We are expecting the selected candidates to start by July/August'18. These positions are based at Reading with frequent travel to client locations. Occasional Weekend working MAY BE required. NB: Travel & Accommodation Expenses will be reimbursed. Roles and Responsibilities: Involve in the full Agile development process from planning through to delivery. Reviewing specifications and technical design documents for the project Responsible for creating, designing, maintaining and implementing large software modules Responsible for Unit Testing Provide support to Test team members in building test environments Report progress & RAID to the Development Manager Technical Knowhow: TDD, BDD experience Strong experience of C#, ASP, .NET, MVC, SQL & JavaScript Strong experience with AWS Direct Connect Experience of working in an agile environment Excellent Linux experience Version Control/Configuration management - GIT, Puppet Continuous Integration systems using Hudson or Jenkins Qualification & Experience: Candidate MUST have a min 7+ year's experience Candidate MUST have relevant Diploma/ Degree Experience in HR Domain is DESIRABLE Advert StartDate: 29/05/2018 Advert End Date: 28/06/2018 Job Location:Reading Job Status: Full Time Job Type: Permanent Hours of Work: 37.5/Week Salary: £350 (Annual Salary) No of Positions: 02
Jun 23, 2018
Job Description: Big Data Lake Ltd is looking for 2 .NET Developers. They will be reporting to Delivery Manager and will be working closely with teams remotely working across UK and India. We are expecting the selected candidates to start by July/August'18. These positions are based at Reading with frequent travel to client locations. Occasional Weekend working MAY BE required. NB: Travel & Accommodation Expenses will be reimbursed. Roles and Responsibilities: Involve in the full Agile development process from planning through to delivery. Reviewing specifications and technical design documents for the project Responsible for creating, designing, maintaining and implementing large software modules Responsible for Unit Testing Provide support to Test team members in building test environments Report progress & RAID to the Development Manager Technical Knowhow: TDD, BDD experience Strong experience of C#, ASP, .NET, MVC, SQL & JavaScript Strong experience with AWS Direct Connect Experience of working in an agile environment Excellent Linux experience Version Control/Configuration management - GIT, Puppet Continuous Integration systems using Hudson or Jenkins Qualification & Experience: Candidate MUST have a min 7+ year's experience Candidate MUST have relevant Diploma/ Degree Experience in HR Domain is DESIRABLE Advert StartDate: 29/05/2018 Advert End Date: 28/06/2018 Job Location:Reading Job Status: Full Time Job Type: Permanent Hours of Work: 37.5/Week Salary: £350 (Annual Salary) No of Positions: 02
C# ASP.net MVC Web Applications developer - Central Reading Unique Software solutions business - client facing product development We are seeking a C#, ASP.net MVC Web applications developer to join a unique and fantastic, growing start-up in Reading, The company are growing rapidly and are developing world class next generation automation systems and services for the international market. They are building a technical team with in-depth expertise across a range of technologies. Responsibilities: * Develop and expand features and products using a variety of programming languages *Review project requirements and write technical specifications *Debug, test, and fix errors *Document code development and revisions *Create and use software tools to help automate writing code Experience required: *Previous experience in programming, software development, or other related field *C#, ASP.net MVC, an understanding of web principles plus HTML, JavaScript/TypeScript, HTML5,CSS and Bootstrap on the client-side *Familiarity with Web API and relational & non relational databases *Cloud experience a huge plus (AWS / Microsoft Azure) This is an opportunity to work in a valuable sector and really make an impact! This is a truly unique company and the chance to work with passionate people who can offer superb training and career development. If you are interested please apply for consideration. This is a unique opportunity for a company rapidly expanding in a interesting industry.
Jun 23, 2018
C# ASP.net MVC Web Applications developer - Central Reading Unique Software solutions business - client facing product development We are seeking a C#, ASP.net MVC Web applications developer to join a unique and fantastic, growing start-up in Reading, The company are growing rapidly and are developing world class next generation automation systems and services for the international market. They are building a technical team with in-depth expertise across a range of technologies. Responsibilities: * Develop and expand features and products using a variety of programming languages *Review project requirements and write technical specifications *Debug, test, and fix errors *Document code development and revisions *Create and use software tools to help automate writing code Experience required: *Previous experience in programming, software development, or other related field *C#, ASP.net MVC, an understanding of web principles plus HTML, JavaScript/TypeScript, HTML5,CSS and Bootstrap on the client-side *Familiarity with Web API and relational & non relational databases *Cloud experience a huge plus (AWS / Microsoft Azure) This is an opportunity to work in a valuable sector and really make an impact! This is a truly unique company and the chance to work with passionate people who can offer superb training and career development. If you are interested please apply for consideration. This is a unique opportunity for a company rapidly expanding in a interesting industry.
C# ASP.net MVC Applications developer - Innovative solutions This is an exciting opportunity working for an innovative, product development company who are truly unique in their offering. They build cloud-scale systems and have been internationally recognised for this within their emerging industry. They are looking for C#, ASP.net Web development engineers / Full-stack developers to join their team. This role focuses on developing web applications and other software within the Engineering team. The ideal candidate should be looking to work in a fast-moving, exciting environment, working on many different projects and technologies. Initially focusing on web applications, the successful applicant will also be open to learning other technologies to assist with other non-web based projects such as mobile app development and middle-tier systems. Key Responsibilities: *Working to a defined backlog on projects to deliver web applications to internal and external users. *Writing high quality, maintainable code in C#, HTML, CSS and JavaScript/TypeScript. *Work with the rest of the engineering team to specify the requirements. *Participate in sprint planning and estimation. *Assisting with the support of shipped systems in production. *Be big on personal development - maintaining and improving technical skills to enhance capabilities to deliver the best possible technical solutions. -Minimum of 2 years commercial experience in software development -Visual Studio, C#, ASP.NET MVC, client-side web technologies -Working as part of an agile development team -Developing, shipping and supporting internet based web applications It is highly desirable if you have experience with the following: -Data storage technologies; SQL or NoSQL data stores (MongoDB, CosmosDB) -Cloud development (preferably Azure or AWS) -Passion for working in technology! -Desire to help an innovative business grow and make an impact in the industry! This is a fantastic chance to join a rapidly growing business, make a positive impact on an emerging industry where you will value what you do! This moves away from the 'norm' allowing you to develop and learn technically but also grow your career. If you are passionate about Technology and interested, please apply for immediate consideration.
Jun 23, 2018
C# ASP.net MVC Applications developer - Innovative solutions This is an exciting opportunity working for an innovative, product development company who are truly unique in their offering. They build cloud-scale systems and have been internationally recognised for this within their emerging industry. They are looking for C#, ASP.net Web development engineers / Full-stack developers to join their team. This role focuses on developing web applications and other software within the Engineering team. The ideal candidate should be looking to work in a fast-moving, exciting environment, working on many different projects and technologies. Initially focusing on web applications, the successful applicant will also be open to learning other technologies to assist with other non-web based projects such as mobile app development and middle-tier systems. Key Responsibilities: *Working to a defined backlog on projects to deliver web applications to internal and external users. *Writing high quality, maintainable code in C#, HTML, CSS and JavaScript/TypeScript. *Work with the rest of the engineering team to specify the requirements. *Participate in sprint planning and estimation. *Assisting with the support of shipped systems in production. *Be big on personal development - maintaining and improving technical skills to enhance capabilities to deliver the best possible technical solutions. -Minimum of 2 years commercial experience in software development -Visual Studio, C#, ASP.NET MVC, client-side web technologies -Working as part of an agile development team -Developing, shipping and supporting internet based web applications It is highly desirable if you have experience with the following: -Data storage technologies; SQL or NoSQL data stores (MongoDB, CosmosDB) -Cloud development (preferably Azure or AWS) -Passion for working in technology! -Desire to help an innovative business grow and make an impact in the industry! This is a fantastic chance to join a rapidly growing business, make a positive impact on an emerging industry where you will value what you do! This moves away from the 'norm' allowing you to develop and learn technically but also grow your career. If you are passionate about Technology and interested, please apply for immediate consideration.
Full-Stack C# Web development engineer - ASP.net Web API This is an exciting opportunity working for an innovative, product development company who are truly unique in their offering. They build cloud-scale systems and have been internationally recognised for this within their emerging industry. They are looking for C#, ASP.net Web development engineers / Full-stack developers to join their team. This role focuses on developing web applications and other software within the Engineering team. The ideal candidate should be looking to work in a fast-moving, exciting environment, working on many different projects and technologies. Initially focusing on web applications, the successful applicant will also be open to learning other technologies to assist with other non-web based projects such as mobile app development and middle-tier systems. Key Responsibilities: *Working to a defined backlog on projects to deliver web applications to internal and external users. *Writing high quality, maintainable code in C#, HTML, CSS and JavaScript/TypeScript. *Work with the rest of the engineering team to specify the requirements. *Participate in sprint planning and estimation. *Assisting with the support of shipped systems in production. *Be big on personal development - maintaining and improving technical skills to enhance capabilities to deliver the best possible technical solutions. Experience required: *Visual Studio, C#, ASP.NET MVC / WebApi and client-side web technologies *Working with Git and VSTS/TFS or similar *Working as part of an agile development team *Developing, shipping and supporting internet based web applications *Data storage technologies; SQL or NoSQL data stores (MongoDB, CosmosDB) *Cloud development (preferably Azure or AWS) *Passion for working in technology! *Desire to help an innovative business grow and make an impact in the industry! This is a fantastic chance to join a rapidly growing business, make a positive impact on an emerging industry where you will value what you do! This moves away from the 'norm' allowing you to develop and learn technically but also grow your career. If you are passionate about Technology and interested, please apply for immediate consideration.
Jun 23, 2018
Full-Stack C# Web development engineer - ASP.net Web API This is an exciting opportunity working for an innovative, product development company who are truly unique in their offering. They build cloud-scale systems and have been internationally recognised for this within their emerging industry. They are looking for C#, ASP.net Web development engineers / Full-stack developers to join their team. This role focuses on developing web applications and other software within the Engineering team. The ideal candidate should be looking to work in a fast-moving, exciting environment, working on many different projects and technologies. Initially focusing on web applications, the successful applicant will also be open to learning other technologies to assist with other non-web based projects such as mobile app development and middle-tier systems. Key Responsibilities: *Working to a defined backlog on projects to deliver web applications to internal and external users. *Writing high quality, maintainable code in C#, HTML, CSS and JavaScript/TypeScript. *Work with the rest of the engineering team to specify the requirements. *Participate in sprint planning and estimation. *Assisting with the support of shipped systems in production. *Be big on personal development - maintaining and improving technical skills to enhance capabilities to deliver the best possible technical solutions. Experience required: *Visual Studio, C#, ASP.NET MVC / WebApi and client-side web technologies *Working with Git and VSTS/TFS or similar *Working as part of an agile development team *Developing, shipping and supporting internet based web applications *Data storage technologies; SQL or NoSQL data stores (MongoDB, CosmosDB) *Cloud development (preferably Azure or AWS) *Passion for working in technology! *Desire to help an innovative business grow and make an impact in the industry! This is a fantastic chance to join a rapidly growing business, make a positive impact on an emerging industry where you will value what you do! This moves away from the 'norm' allowing you to develop and learn technically but also grow your career. If you are passionate about Technology and interested, please apply for immediate consideration.
Junior Embedded Software Engineer - Virtualisation A Junior Embedded Software Engineer is required to join a growing team, within a multinational leader of Storage Virtualisation technology. This Junior Embedded Software Engineer will be hands on from the conceptualisation stage right through to completion of their latest product. With this position you will be contributing directly to key features of the product, influencing the direction the product will take. The Junior Embedded Software Engineer will be working in a brand new modern office which is highly accessible and has onsite parking. Key Skills: 1+ years working with C/C++, Linux, Kernel or Device Driver level experience Desirable skills: Virtualisation, Embedded Linux, Data Storage, networking This Junior Embedded Software Engineers technical skills must include device driver or kernel level development experience with C or C++ and a solid understanding of low level interactions between hardware and software. Networking knowledge will be useful but not essential. Do you have experience working in an embedded environment? Apply now! Position: Junior Embedded Software Engineer Salary: £30K-45K Apply: Kristian AT enterpriserecruitment DOT com
Jun 23, 2018
Junior Embedded Software Engineer - Virtualisation A Junior Embedded Software Engineer is required to join a growing team, within a multinational leader of Storage Virtualisation technology. This Junior Embedded Software Engineer will be hands on from the conceptualisation stage right through to completion of their latest product. With this position you will be contributing directly to key features of the product, influencing the direction the product will take. The Junior Embedded Software Engineer will be working in a brand new modern office which is highly accessible and has onsite parking. Key Skills: 1+ years working with C/C++, Linux, Kernel or Device Driver level experience Desirable skills: Virtualisation, Embedded Linux, Data Storage, networking This Junior Embedded Software Engineers technical skills must include device driver or kernel level development experience with C or C++ and a solid understanding of low level interactions between hardware and software. Networking knowledge will be useful but not essential. Do you have experience working in an embedded environment? Apply now! Position: Junior Embedded Software Engineer Salary: £30K-45K Apply: Kristian AT enterpriserecruitment DOT com
Are you looking for a new exciting opportunity working as a Cloud Support Engineer to be based in Reading working for a well-established Managed Service Provider? My Client are a MSP who have a number of sites across the UK support a number of businesses with their IT hosting and communications. You will be responsible for receiving, handling and supporting the resolution of Incidents and Issues elevated by monitoring tools, customer initiated tickets and calls. Main Duties of the Role Receipting of tickets raised via portals/network monitoring systems Assessing and prioritising incidents based on pre-determined definitions Helpdesk Ticket Management Regular monitoring of cloud systems and required escalation to meet the company's current needs Check backups/escalate failures - possible troubleshooting Creating/using reporting macros Analysing Reports to identify where operational needs are required Monitoring device/sensor creation To act as quality control function for the Service Desk - ensuring consistency and completeness of performance, identifying individual training needs. Update and maintain any knowledge documentation on new processes and products, software and hardware support Your Skills and Experience A good standard of general education Experience with VMware vSphere Good working knowledge of Windows Servers Brilliant communication skills Salary C. £30,000 per annum, depending on experience
Jun 23, 2018
Are you looking for a new exciting opportunity working as a Cloud Support Engineer to be based in Reading working for a well-established Managed Service Provider? My Client are a MSP who have a number of sites across the UK support a number of businesses with their IT hosting and communications. You will be responsible for receiving, handling and supporting the resolution of Incidents and Issues elevated by monitoring tools, customer initiated tickets and calls. Main Duties of the Role Receipting of tickets raised via portals/network monitoring systems Assessing and prioritising incidents based on pre-determined definitions Helpdesk Ticket Management Regular monitoring of cloud systems and required escalation to meet the company's current needs Check backups/escalate failures - possible troubleshooting Creating/using reporting macros Analysing Reports to identify where operational needs are required Monitoring device/sensor creation To act as quality control function for the Service Desk - ensuring consistency and completeness of performance, identifying individual training needs. Update and maintain any knowledge documentation on new processes and products, software and hardware support Your Skills and Experience A good standard of general education Experience with VMware vSphere Good working knowledge of Windows Servers Brilliant communication skills Salary C. £30,000 per annum, depending on experience
SQL Server DBA Salary : £50,000 - £60,000 Location: Reading Job Role & Responsibilities: I am looking for a Senior SQL Server DBA. Ideal candidates will have a minimum of 5 years' experience with SQL Server database administration. Candidates should ideally also have their Microsoft Database certifications. Responsibilities of this role will include: BAU Support Installation planning Quality control Backup management Database maintenance SQL Server upgrades Disaster recovery Knowledge transfer Required Skills: A minimum of 5 years of DBA experience with SQL Server databases A MS Database certification (2008 or more recent) Excellent prioritisation skills The ability to work both alone and as part of a team Desirable Skills: Strong Interpersonal skills Performance Tuning MS Cloud experience SSIS SSRS TSQL CRM Experience Dashboarding Experience
Jun 23, 2018
SQL Server DBA Salary : £50,000 - £60,000 Location: Reading Job Role & Responsibilities: I am looking for a Senior SQL Server DBA. Ideal candidates will have a minimum of 5 years' experience with SQL Server database administration. Candidates should ideally also have their Microsoft Database certifications. Responsibilities of this role will include: BAU Support Installation planning Quality control Backup management Database maintenance SQL Server upgrades Disaster recovery Knowledge transfer Required Skills: A minimum of 5 years of DBA experience with SQL Server databases A MS Database certification (2008 or more recent) Excellent prioritisation skills The ability to work both alone and as part of a team Desirable Skills: Strong Interpersonal skills Performance Tuning MS Cloud experience SSIS SSRS TSQL CRM Experience Dashboarding Experience
Helpdesk Consultant Becoming a Helpdesk Consultant with Evolvi : You will be supporting end users of the Evolvi Rail System software and being the front line face of the company. You will be client focused with an outgoing and friendly personality. Having experience in booking UK rail and previous support desk/call centre experience would be ideal. Experience using Incident Management Systems and Self-Booking Tools is a distinct advantage. The right fit for this role will be a person who is personable and flexible (regarding working hours) with the ability to think and act proactively to successfully see client issues through to conclusion. What you will do: Providing excellent customer service to internal and external customers via telephone, email and in person Logging tickets onto an Incident Management System and taking ownership of customer raised issues from a work queue Troubleshooting reported problems or escalating to other teams as appropriate Responding to customers in a timely manner Keeping up to date with the Evolvi product and new features ahead of customer releases Proactively raising bugs and system enhancement requests and testing the fixes May be asked to represent the company at client events or attend trade shows Your experience will include: Previous customer service experience essential, ideally from within the travel industry A team player but with the initiative to take individual ownership of customer issues Friendly and outgoing with an excellent telephone manner Ability to be positive and calm under pressure and remain professional at all times Strong communication skills, both written and verbal with the ability to communicate effectively at all levels both internally and externally Competency with Microsoft Office and Windows software, Knowledge of SQL and XML would be advantageous but not essential Educated to GCSE level (or equivalent) in Maths and English About Evolvi Evolvi Rail Systems is the UK market leader in the development and delivery of online rail booking and fulfilment functionality, along with associated policy, compliance and reporting options, to travel management companies (TMCs) and online booking tools (OBTs). Evolvi's product portfolio includes: The market-leading EvolviNG self-booking tool, which provides better budgetary control for rail travel through access to best available fares, bespoke travel policy and compliance setting, configurable management information, limitless cost-centre attribution, multiple booking and fulfilment channels - including mobile and e-ticketing - and real-time journey information. Industry-leading web services, including the EvolvWS API, which provides the UK's most configurable rail content for TMC travel portals, rail OBTs, content aggregators and expense management systems. What's in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do. As well as a generous basic salary, we also give you 23 day's holiday (rising to 27 ), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you. What we hope you will do next Help us find out more about you by completing our short application process - click apply now . We understand you might have some questions before taking the step to apply - you can contact for guidance. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. | Become a Change Maker | Follow Capita on Follow Capita on Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.
Jun 23, 2018
Helpdesk Consultant Becoming a Helpdesk Consultant with Evolvi : You will be supporting end users of the Evolvi Rail System software and being the front line face of the company. You will be client focused with an outgoing and friendly personality. Having experience in booking UK rail and previous support desk/call centre experience would be ideal. Experience using Incident Management Systems and Self-Booking Tools is a distinct advantage. The right fit for this role will be a person who is personable and flexible (regarding working hours) with the ability to think and act proactively to successfully see client issues through to conclusion. What you will do: Providing excellent customer service to internal and external customers via telephone, email and in person Logging tickets onto an Incident Management System and taking ownership of customer raised issues from a work queue Troubleshooting reported problems or escalating to other teams as appropriate Responding to customers in a timely manner Keeping up to date with the Evolvi product and new features ahead of customer releases Proactively raising bugs and system enhancement requests and testing the fixes May be asked to represent the company at client events or attend trade shows Your experience will include: Previous customer service experience essential, ideally from within the travel industry A team player but with the initiative to take individual ownership of customer issues Friendly and outgoing with an excellent telephone manner Ability to be positive and calm under pressure and remain professional at all times Strong communication skills, both written and verbal with the ability to communicate effectively at all levels both internally and externally Competency with Microsoft Office and Windows software, Knowledge of SQL and XML would be advantageous but not essential Educated to GCSE level (or equivalent) in Maths and English About Evolvi Evolvi Rail Systems is the UK market leader in the development and delivery of online rail booking and fulfilment functionality, along with associated policy, compliance and reporting options, to travel management companies (TMCs) and online booking tools (OBTs). Evolvi's product portfolio includes: The market-leading EvolviNG self-booking tool, which provides better budgetary control for rail travel through access to best available fares, bespoke travel policy and compliance setting, configurable management information, limitless cost-centre attribution, multiple booking and fulfilment channels - including mobile and e-ticketing - and real-time journey information. Industry-leading web services, including the EvolvWS API, which provides the UK's most configurable rail content for TMC travel portals, rail OBTs, content aggregators and expense management systems. What's in it for you? At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do. As well as a generous basic salary, we also give you 23 day's holiday (rising to 27 ), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts. You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you. What we hope you will do next Help us find out more about you by completing our short application process - click apply now . We understand you might have some questions before taking the step to apply - you can contact for guidance. Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership. | Become a Change Maker | Follow Capita on Follow Capita on Capita Resourcing welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. Capita Resourcing is a trading name of Capita Resourcing Ltd. Services offered are those of an Employment Agency and Employment Business. Applicants will be required to register with us. If you are successful with your application, you will need complete Capita's vetting and screening checks. This will include, but not be limited to, Reference Checks, a Criminality Check, Financial Probity Check, Sanctions Check and Media Check.
New permanent Credit Controller vacancy paying up to £26,000 Your new company You will be working for a leading technology solutions provider, who have experienced rapid growth in recent years and are looking to employ an ambitious credit controller to grow alongside the business. Your new role Below are some of the key duties and responsibilities of your new role: Managing a proportion of the aged debt accounts Having a full understanding and awareness of the status of the assigned aged debtor customers Handling and resolving any customer account issues and escalating where necessary To raise invoices on a daily basis as per the task list provided by the Credit Control Supervisor To raise the scheduled bills once a week ensuring all information has been checked and the information is up to date Assisting the new customer account process ensuring that all necessary paperwork and checks have been completed before passing to the Credit Control Supervisor to review To review the accounts on credit hold, releasing if all checks and processes are complete ensuring the sales team are kept informed of any delays/ rejections as per the task list provided by the Credit Control Supervisor To review the weekly unallocated cash listing, prepared by the Management Accountant, and to liaise with customer to obtain the remittances in a timely manner Preparing monthly statements for the assigned customers to be sent out on a timely basis To prepare excerpts from the month end pack: including the debtors' analysis for the sales teams regarding potential issues on their accounts Liaising with key stakeholders Build and maintain strong working relationships with external and internal customers Liaise across departments to ensure company maintains a positive debtor profile What you'll need to succeed Minimum of 2 years credit control experience Proactive approach High level of numeracy and PC literacy (particularly extensive excel skills) Ability to build effective working relationships with both customers and colleagues Self-Motivated and flexible Planning, organising and prioritising skills· Excellent communication skills both written and verbal What you'll get in return Your new company offers a competitive benefits package, free onsite parking and generous holiday. Above all else, you will be working in a vibrant environment where you will be given support and the opportunity to progress and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 23, 2018
New permanent Credit Controller vacancy paying up to £26,000 Your new company You will be working for a leading technology solutions provider, who have experienced rapid growth in recent years and are looking to employ an ambitious credit controller to grow alongside the business. Your new role Below are some of the key duties and responsibilities of your new role: Managing a proportion of the aged debt accounts Having a full understanding and awareness of the status of the assigned aged debtor customers Handling and resolving any customer account issues and escalating where necessary To raise invoices on a daily basis as per the task list provided by the Credit Control Supervisor To raise the scheduled bills once a week ensuring all information has been checked and the information is up to date Assisting the new customer account process ensuring that all necessary paperwork and checks have been completed before passing to the Credit Control Supervisor to review To review the accounts on credit hold, releasing if all checks and processes are complete ensuring the sales team are kept informed of any delays/ rejections as per the task list provided by the Credit Control Supervisor To review the weekly unallocated cash listing, prepared by the Management Accountant, and to liaise with customer to obtain the remittances in a timely manner Preparing monthly statements for the assigned customers to be sent out on a timely basis To prepare excerpts from the month end pack: including the debtors' analysis for the sales teams regarding potential issues on their accounts Liaising with key stakeholders Build and maintain strong working relationships with external and internal customers Liaise across departments to ensure company maintains a positive debtor profile What you'll need to succeed Minimum of 2 years credit control experience Proactive approach High level of numeracy and PC literacy (particularly extensive excel skills) Ability to build effective working relationships with both customers and colleagues Self-Motivated and flexible Planning, organising and prioritising skills· Excellent communication skills both written and verbal What you'll get in return Your new company offers a competitive benefits package, free onsite parking and generous holiday. Above all else, you will be working in a vibrant environment where you will be given support and the opportunity to progress and develop. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
