Love4Life is the primary programme delivered by TwentyTwenty. Love4Life is about empowering young people aged 11-19 to build confidence and make positive choices in their relationships, health and education. We are recruiting for a Leicester Coordinator to deliver our work in schools and other provisions across the city. Now is an exciting time to join our team as are developing our work and expanding our reach to benefit more young people.
Mar 28, 2020
Full time
Love4Life is the primary programme delivered by TwentyTwenty. Love4Life is about empowering young people aged 11-19 to build confidence and make positive choices in their relationships, health and education. We are recruiting for a Leicester Coordinator to deliver our work in schools and other provisions across the city. Now is an exciting time to join our team as are developing our work and expanding our reach to benefit more young people.
Great that you're thinking about a career with BSI! Salary: up to £50,000 bonus potential, plus company car and excellent benefits Do you want to use your expertise to help everyone from sole traders to global brands achieve business excellence? You know what excellence looks like in your sector, and you want to see it across your industry. As a BSI Information Security (27001) Auditor, you'll be part of enabling that. You'll work with our clients to get to know their business whilst you audit their organisation or products against the relevant national and international management standards. Your audit will allow them to continually reassess and improve their business performance. It's a busy, but extremely rewarding role. For this role, we're looking for someone who already has a good level of knowledge and experience in ISO 27001, who also has experience of auditing. We can offer training and development to help you build your skill set in additional standards. About BSI BSI have been enabling business excellence for over 100 years. With over 86,000 clients in 193 countries, our standards inspire excellence globally. Alongside your basic salary, and incentive scheme, our Information Security (27001) Auditor's also receive a company car, 27 days holiday (plus bank holidays and the option to buy additional days), private healthcare, an excellent pension, as well as a wide range of flexible benefits that you can tailor to suit your lifestyle. About You You'll be based on-the-road, spending each day on site with different clients (so you need to be comfortable with daily travel at each end of the working day, and of course you need to hold a full driving licence) - you'll usually spend nine out of ten days auditing. To ensure you have a good work/life balance, we like to minimise the travel requirements on our Auditors wherever possible, which means for this role, we're looking for someone already located along the m1 corridor - Leicester, Derbyshire. We know you'll want to give your customers the best possible experience and service, so it's vital that you have the relevant industry knowledge and experience (this also ensures you are able to be both confident and credible during all audits). For the Information Security (27001) Auditor role, you will need at least four years full time practical workplace experience in information technology, of which at least two years are in a role or function relating to information security. If you feel you have the skills and experience to become a BSI Information Security (27001) Auditor then please click 'Apply' today! Here at BSI, we're focused on developing our culture based on our company values of Integrity, Continual Improvement and Inclusivity. Part of our commitment is to support flexible working - if you'd like to work flexibly in this role please specify this on your CV. Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others. To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely
Mar 24, 2020
Full time
Great that you're thinking about a career with BSI! Salary: up to £50,000 bonus potential, plus company car and excellent benefits Do you want to use your expertise to help everyone from sole traders to global brands achieve business excellence? You know what excellence looks like in your sector, and you want to see it across your industry. As a BSI Information Security (27001) Auditor, you'll be part of enabling that. You'll work with our clients to get to know their business whilst you audit their organisation or products against the relevant national and international management standards. Your audit will allow them to continually reassess and improve their business performance. It's a busy, but extremely rewarding role. For this role, we're looking for someone who already has a good level of knowledge and experience in ISO 27001, who also has experience of auditing. We can offer training and development to help you build your skill set in additional standards. About BSI BSI have been enabling business excellence for over 100 years. With over 86,000 clients in 193 countries, our standards inspire excellence globally. Alongside your basic salary, and incentive scheme, our Information Security (27001) Auditor's also receive a company car, 27 days holiday (plus bank holidays and the option to buy additional days), private healthcare, an excellent pension, as well as a wide range of flexible benefits that you can tailor to suit your lifestyle. About You You'll be based on-the-road, spending each day on site with different clients (so you need to be comfortable with daily travel at each end of the working day, and of course you need to hold a full driving licence) - you'll usually spend nine out of ten days auditing. To ensure you have a good work/life balance, we like to minimise the travel requirements on our Auditors wherever possible, which means for this role, we're looking for someone already located along the m1 corridor - Leicester, Derbyshire. We know you'll want to give your customers the best possible experience and service, so it's vital that you have the relevant industry knowledge and experience (this also ensures you are able to be both confident and credible during all audits). For the Information Security (27001) Auditor role, you will need at least four years full time practical workplace experience in information technology, of which at least two years are in a role or function relating to information security. If you feel you have the skills and experience to become a BSI Information Security (27001) Auditor then please click 'Apply' today! Here at BSI, we're focused on developing our culture based on our company values of Integrity, Continual Improvement and Inclusivity. Part of our commitment is to support flexible working - if you'd like to work flexibly in this role please specify this on your CV. Our Excellence Behaviours: Customer Focus, Accountability, Respect, Communication, Achievement & Leading and Managing others. To protect our candidates and BSI employees during the Covid-19 outbreak, all interviews will take place remotely
Global Technology Solutions Ltd
Leicester, Leicestershire
Service Desk Analyst/Hardware Support Analyst A fantastic opportunity has arisen for a Server Support Analyst/Service Desk Analyst/First Line support Analyst to join well established blue chip organisation based at their prestigious offices in Leicester. As a Server Support Analyst/First Line Support Analyst you will be responsible for: Logging all customer tickets accurately and delivering a timely completion of all tickets. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, to defined operating procedures and within agreed contractual service levels and provide the highest level of customer service at all times to all customers and users. * Scope and accurately log and process each customer ticket and carry out basis fault diagnosis to identify whether the ticket can be resolved on a first time fix basis. * Monitor resolution progress to ensure that the SLA is met for each ticket * Own and monitor the progress for each customer ticket and ensure that the customer or user is kept fully updated throughout its life cycle. * Ensure that all activities, including any chases or follow ups are added to our clients ticketing tool, or where applicable the customers databases. * Proactively monitor, identify and follow up on any tickets that are in 'jeopardy' of breaching contractual obligations. * Maintain a high level of customer service always to provide an excellent customer service experience As a Server Support Analyst/First Line Support Analyst you will have: * Previous experience of working 'hands on' with computer Hardware and Servers * Hardware Service Desk Experience * Experience with Physical Servers across vendors such as Dell, IBM, HP and Sun * You will be a confident communicator * Ability to work under pressure * Excellent customer service skills * A understanding of IT networks & IT Fundamentals * CompTIA A+ or other IT qualifications are ideal but not essential * Strong user knowledge of MS Office Products * Methodical and logical approach to problem solving So if you are a Service Desk Analyst looking for your next exciting career opportunity please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Mar 23, 2020
Full time
Service Desk Analyst/Hardware Support Analyst A fantastic opportunity has arisen for a Server Support Analyst/Service Desk Analyst/First Line support Analyst to join well established blue chip organisation based at their prestigious offices in Leicester. As a Server Support Analyst/First Line Support Analyst you will be responsible for: Logging all customer tickets accurately and delivering a timely completion of all tickets. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, to defined operating procedures and within agreed contractual service levels and provide the highest level of customer service at all times to all customers and users. * Scope and accurately log and process each customer ticket and carry out basis fault diagnosis to identify whether the ticket can be resolved on a first time fix basis. * Monitor resolution progress to ensure that the SLA is met for each ticket * Own and monitor the progress for each customer ticket and ensure that the customer or user is kept fully updated throughout its life cycle. * Ensure that all activities, including any chases or follow ups are added to our clients ticketing tool, or where applicable the customers databases. * Proactively monitor, identify and follow up on any tickets that are in 'jeopardy' of breaching contractual obligations. * Maintain a high level of customer service always to provide an excellent customer service experience As a Server Support Analyst/First Line Support Analyst you will have: * Previous experience of working 'hands on' with computer Hardware and Servers * Hardware Service Desk Experience * Experience with Physical Servers across vendors such as Dell, IBM, HP and Sun * You will be a confident communicator * Ability to work under pressure * Excellent customer service skills * A understanding of IT networks & IT Fundamentals * CompTIA A+ or other IT qualifications are ideal but not essential * Strong user knowledge of MS Office Products * Methodical and logical approach to problem solving So if you are a Service Desk Analyst looking for your next exciting career opportunity please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Global Technology Solutions Ltd
Leicester, Leicestershire
Service Desk Analyst/Hardware Support Analyst A fantastic opportunity has arisen for a Server Support Analyst/Service Desk Analyst/First Line support Analyst to join well established blue chip organisation based at their prestigious offices in Leicester. As a Server Support Analyst/First Line Support Analyst you will be responsible for: Logging all customer tickets accurately and delivering a timely completion of all tickets. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, to defined operating procedures and within agreed contractual service levels and provide the highest level of customer service at all times to all customers and users. * Scope and accurately log and process each customer ticket and carry out basis fault diagnosis to identify whether the ticket can be resolved on a first time fix basis. * Monitor resolution progress to ensure that the SLA is met for each ticket * Own and monitor the progress for each customer ticket and ensure that the customer or user is kept fully updated throughout its life cycle. * Ensure that all activities, including any chases or follow ups are added to our clients ticketing tool, or where applicable the customers databases. * Proactively monitor, identify and follow up on any tickets that are in 'jeopardy' of breaching contractual obligations. * Maintain a high level of customer service always to provide an excellent customer service experience As a Server Support Analyst/First Line Support Analyst you will have: * Previous experience of working 'hands on' with computer Hardware and Servers * Hardware Service Desk Experience * Experience with Physical Servers across vendors such as Dell, IBM, HP and Sun * You will be a confident communicator * Ability to work under pressure * Excellent customer service skills * A understanding of IT networks & IT Fundamentals * CompTIA A+ or other IT qualifications are ideal but not essential * Strong user knowledge of MS Office Products * Methodical and logical approach to problem solving So if you are a Service Desk Analyst looking for your next exciting career opportunity please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Mar 23, 2020
Full time
Service Desk Analyst/Hardware Support Analyst A fantastic opportunity has arisen for a Server Support Analyst/Service Desk Analyst/First Line support Analyst to join well established blue chip organisation based at their prestigious offices in Leicester. As a Server Support Analyst/First Line Support Analyst you will be responsible for: Logging all customer tickets accurately and delivering a timely completion of all tickets. Proactively monitor, review and chase outstanding tickets to ensure that they are responded to promptly, to defined operating procedures and within agreed contractual service levels and provide the highest level of customer service at all times to all customers and users. * Scope and accurately log and process each customer ticket and carry out basis fault diagnosis to identify whether the ticket can be resolved on a first time fix basis. * Monitor resolution progress to ensure that the SLA is met for each ticket * Own and monitor the progress for each customer ticket and ensure that the customer or user is kept fully updated throughout its life cycle. * Ensure that all activities, including any chases or follow ups are added to our clients ticketing tool, or where applicable the customers databases. * Proactively monitor, identify and follow up on any tickets that are in 'jeopardy' of breaching contractual obligations. * Maintain a high level of customer service always to provide an excellent customer service experience As a Server Support Analyst/First Line Support Analyst you will have: * Previous experience of working 'hands on' with computer Hardware and Servers * Hardware Service Desk Experience * Experience with Physical Servers across vendors such as Dell, IBM, HP and Sun * You will be a confident communicator * Ability to work under pressure * Excellent customer service skills * A understanding of IT networks & IT Fundamentals * CompTIA A+ or other IT qualifications are ideal but not essential * Strong user knowledge of MS Office Products * Methodical and logical approach to problem solving So if you are a Service Desk Analyst looking for your next exciting career opportunity please apply now! In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Are you interested in a Trainee Cyber Security position earning from 18k - 35k per year? Are you technically minded? Do your family and friends call you to help them with their computers? Do you have a passion for technology? If so, are you ideally suited for a career in Cyber Security. IT has become an increasingly more difficult industry to enter without professional level certifications which are now expected from entry level candidates. Salary expectations have therefore also risen within the Cyber Security industry, typical earnings are therefore between 18k-25k rising to 35k+ with experience. If you are looking to start a career working in IT, our tailored IT Security training will teach you the skills and knowledge required to pursue a successful career. Through our partnership with a leading IT contracting company, upon completion you will be fast-tracked onto a further 1 weeks focused training towards specific roles available at that time. Our recruitment partners currently have a number of opportunities available which will pay between 18k- 24k pro-rata and applicants will be expected to be available for contracts within a 50 mile radius of their home location. Due to the need for travel and that sometimes you will be transporting bulky hardware, a drivers licence is ideal to be accepted for these roles. Working hours will vary depending on the contract, but you may also benefit from overtime and travelling expenses should you have to travel more than 30 miles to a role. For more information, please apply now
Mar 23, 2020
Contractor
Are you interested in a Trainee Cyber Security position earning from 18k - 35k per year? Are you technically minded? Do your family and friends call you to help them with their computers? Do you have a passion for technology? If so, are you ideally suited for a career in Cyber Security. IT has become an increasingly more difficult industry to enter without professional level certifications which are now expected from entry level candidates. Salary expectations have therefore also risen within the Cyber Security industry, typical earnings are therefore between 18k-25k rising to 35k+ with experience. If you are looking to start a career working in IT, our tailored IT Security training will teach you the skills and knowledge required to pursue a successful career. Through our partnership with a leading IT contracting company, upon completion you will be fast-tracked onto a further 1 weeks focused training towards specific roles available at that time. Our recruitment partners currently have a number of opportunities available which will pay between 18k- 24k pro-rata and applicants will be expected to be available for contracts within a 50 mile radius of their home location. Due to the need for travel and that sometimes you will be transporting bulky hardware, a drivers licence is ideal to be accepted for these roles. Working hours will vary depending on the contract, but you may also benefit from overtime and travelling expenses should you have to travel more than 30 miles to a role. For more information, please apply now
