1162 jobs found in Berkshire

The DC Operations Technician owns the responsibility of all IT Infrastructure including customer configurations, ensuring all customer server environments are secure within the datacentre and making sure we stay operational and maintain 99.999% uptime…all with Fanatical Support® in mind! This is a fantastic opportunity for someone who wants to work for an award-winning Managed Services provider. Rackspace provides a vibrant environment, where each team member is highly valued and challenged to be the best they can be! We're looking for people who are solutions driven, meticulous in their processes and above all have passion for all things IT. Key Accountabilities Utilize custom monitoring software and internal ticketing system to provide customer support Identify and troubleshoot simple hardware failures on x86-based servers to include the replacement of failed hardware components Troubleshoot simple operating system storage issues including file system, disk management and RAID technologies Support servers running Microsoft Windows Server, Red Hat Enterprise Server, Ubuntu Linux or VMWare ESX Server Simple operating systems administration to include troubleshooting of login, password and connectivity issues Troubleshoot simple local area network (LAN) connectivity issues and reestablish remote access to customer configurations utilizing SSH, Terminal Services/Remote Desktop Services or Remote Access Controllers Complete the troubleshooting, configuration and replacement of network device hardware including access and aggregation switches, firewalls, load-balancers and security appliances Complete the troubleshooting, configuration and replacement of storage devices including DAS and NAS arrays Complete customer configuration maintenances including hardware modification, operating system installation,mounting of the devices within cabinets and completion of all cabling needs required Troubleshoot copper and fiber cabling including initial installation testing as well as connectivity issues with previously deployed copper or fiber cabling Provide technical communication relating to customer configurations in a concise, professional manner Adhere to company security policies and procedures, including health and safety and local governing requirements as directed Execute and maintain meticulous 5S and housekeeping practices Demonstrate no less than full performance in a continuous, consistent, measurable manner Demonstrate high levels of passion and enthusiasm when providing Fanatical Support to all customers and coworkers Communicate in an honest, transparent manner focused on building trust amongst customers. Key Requirements Demonstrate a clear understanding of Rackspace software toolsets required for the monitoring and support of customer configurations Demonstrate the ability to successfully complete customer configuration maintenances and hardware troubleshooting Attention to detail and adherence to maintenance instructions ensure customer configuration rework is not required Customer configuration maintenances are quality controlled and adhere to published policy and process to ensure Global alignment Troubleshooting and problem solving capabilities lead to accurate and timely resolution of technical events Educated to GCSE level or equivalent; further education in a technical vocation advantageous Previous experience or ability to show familiarity with building, repairing or upgrading hardware components required Previous experience in a customer service-oriented position preferred Experience with enterprise level servers, storage and networking equipment preferred Industry recognized certifications in operating systems, networking, security and/or storage technologies preferred Must be able to work a flexible schedule, 24x7x365 coverage, including holidays and weekends Must be able to prioritize work in a fast paced, high pressure environment Must possess strong written and verbal skills, type with proficiency and exhibit professional phone etiquette Must be proficient with productivity software including, but not limited to, Microsoft Office and Open Office as well as email client software Must be able to work night shifts (Third shift). Must be able to lift 50 lbs over head Must have reliable transportation and be willing to occasionally travel (2-4 wks/yr) #LI-BT1 About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Venture Recruitment Partners are assisting a Global Services business in their recruitment of a newly created Business Intelligence (BI) Manager, based on the outskirts of Reading. Working with a variety of stakeholders across the business you will lead the technical development of reporting and process automation, acting as a subject matter expert on internal business data...... click apply for full job details

Base Location: Dundee, Arbroath, Glasgow, Reading or Portsmouth Salary: £41,307-£54,556 + a range of other benefits to support your family, finances and wellbeing. Working Pattern: Permanent| Full Time | Flexible working options available What is the Role? The System Support team is part of the Connections business within Scottish and Southern Electricity Networks and works with SSE IT to maintain the Co...... click apply for full job details

Senior Analyst Programmer Salary: £45,000 - 55,000 Location: Portsmouth (Office based) Citizenship: Needs to hold a British passport for SC Technology: C#,.Net, SQL, Angular 5 I am working with a client who is the provider in plastic cards and ITSO smart ticketing. You will be working in a team on the end to end development and support of an emerging suite of products within the Smart Transport Industr...... click apply for full job details

UX Designer - AI/IoT Real-time Platform Contract Based in Berkshire We have an exciting opportunity for a UX Designer to work with an innovative start-up within the telecom sector, aiming to improve tower insights. In this role, you will work as part of a small team to help ensure their platform is as intuitive, and user friendly as possible through your UX design capability...... click apply for full job details

Data Support Engineer - Security Cleared We urgently require a Data Support Engineer for our client who is a Global IT Service provider to join their team on an initial 6 month contract. Having come from a data background you will have the following: Supporting and operating data processing applications and databases built in Hadoop ecosystem (HDFS, Spark, Hive, HBase, Kaftka, PostGres) and RDBMS dat...... click apply for full job details

Sprinkler System Project Manager £40,000.00-£55,000.00 + Benefits Reading, Berkshire Due to our continued growth our client are looking to recruit a Contracts/Project manager who will be responsible for the delivery and quality of our automatic fire sprinkler installations. Your responsibility will be the delivery of installations, ensuring the construction phase is supervised throughout and...... click apply for full job details

Product Owner, Digital, Web - Reading, Part remote working - £45k-£55k As a Product Owner you will be working with internal and external Stakeholders, clients and development teams to ensure products are fit for purpose and perform to the best standard possible. You will be able to consult with clients to understand the specific needs of their business whilst managing and challenging expectations where needed. Working on the delivery of Production content, you will take ownership of the full product life cycle. Creating and maintaining product roadmaps, being able to identify trend and developments to then update these in line with your findings, being able to stay ahead. Working closely with the User Experience and Development teams, you will have a good understanding of Agile methodologies, able to lead daily scrums, plan and review as required. Your role: You will establish client requirements into a product backlog of user stories, prioritise and maintain the backlog and manage release plans. Create, maintain and update roadmaps to reflect the latest trends. Working closely with stakeholders and clients to ensure all business requirements are met. Deliver product plans and proposals to senior management teams. Defining, implementing and analysing product KPIs for the enhancement of products. Working with marketing teams, heads of business and management teams to ensure products are performing to highest possible standard. Creating supporting product documentation and materials for the marketing and sales teams. We need you to have: Minimum 3 years working with Agile Scrum methodologies. B2B experience as a Product Owner. Production content delivery. Ability to lead from the front. Able to manage and lead internal and external teams. Strong problem solving skills. Experience holding and managing conversations with Senior management, stakeholders and clients. Ideally being a Certified Scrum Product Owner Have an awareness of web based technologies. Apply now for immediate consideration!

Microsoft Dynamics NAV Consultant, Reading, MS Gold Partner, Competitive Salary We're currently working with a highly prestigious Microsoft Gold Partner. With a high volume of exciting projects in the pipeline, this is the perfect time to join their hardworking team of Microsoft Dynamics NAV Specialists. You will work on Dynamics 365 Business Central and NAV 2018 projects across the South East. Requirements for this role: Previous experience with Microsoft Dynamics NAV Experience as a Consultant in a Partner setting Full end to end Project Life Cycle experience Strong communication skills 100% travel willing This MS Gold Partner can offer a competitive salary that is dependant on experience as well as company benefits such as: Pensions, Health Care, Training, Car Allowance and much more! This is an urgent requirement and they are looking to fill this position as soon as possible. If you are interested in being considered, then you need to get in today by sending your CV profile to or give me call on . For more information regarding alternative opportunities, please visit our Pearson Carter website?. We are a leading Microsoft Dynamics NAV recruitment agency! Keywords: Microsoft Dynamics NAV, Dynamics NAV, Navision, Microsoft NAV, Dynamics NAV Jobs, NAV Jobs, Navision Jobs, Job, Consultant, Consultancy, jobs Microsoft Dynamics NAV jobs, End User, England, UK Wide, Dynamics NAV 2017, C/AL, C/SIDE, Microsoft Gold Partner, Microsoft Partner, End User, NAV 2009, 2015, 2016, 2017, 2015, 2016, 2017, 2018, 365, Business Central. Berkshire, Buckinghamshire, Greater London, Surrey, Hampshire, Sussex, Oxfordshire, Hertfordshire, Bedfordshire

Our client is looking for an IAM Architect to join on 6 month contract. The role will be initially working remotely until lockdown eases - then will be on site in Reading. You must have the following skills/experience: Skills/Experience Expert level knowledge in IAM platform and security design. Specialist in architecture and design of Identity and Access Management platforms Expert in modern Authentication and Authorization techniques and flows Background in software development, including leading development teams Experience defining and developing scalable & highly available web architectures Demonstrated understanding of security best practice Understanding of regulatory best practice including data privacy Non-functional design considerations Designing applications for multi-tenancy Designing for the cloud Experience designing and defining web APIs Good understanding of networking fundamentals, especially in a cloud context Working knowledge of Linux & docker Experience with UI / UX design is advantageous Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website

New contract job for an Experienced Service Transition Manager - ideally from the Telecoms industry Experienced Service Transition Manager required to help major telecommunications client ahead of launches of new Products and Services. Our client is one of the UK's leading names in the telecommunications sector with sites based around the UK. This role will allow you to work from home (in the UK) with a proviso that some on site visits may be required post pandemic. What you will be doing Working with the Senior Service Transition Managers to successfully shape and assure the delivery of an agreed portfolio of projects. Interface with teams responsible for readiness activities and ensure the seamless delivery of requirements and management of risks during the project lifecycle. Identify key current and future issues whilst also ensuring compliance. Work with the Senior Service Transition Managers to ensure relevant governance is in place, with appropriate gated review stages and reporting on the readiness status and plans. Manage the delivery of an impact assessment for all teams and stakeholders. Build and maintain robust relationships with stakeholders both UK and where appropriate globally. Provide reporting on a regular basis to the Delivery Teams (project and programme boards) and to the Senior Service Transition Managers / Director of Service Transition as required. Engage with SME's and delivery teams to understand demand and provide early insight into business impact, to ensure the necessary engagement and investment are being made to support delivery and in life service and operations. Liaise with other business departments to facilitate and promote the use of the Service Transition governance framework. Ensure effective warranty and early life management for project deliveries. Produce support models and all required documentation for project delivery in line with the process. Collate lessons learned from all Operational areas and feed into Delivery and the Senior Service Transition Managers - ensure any actions are logged and tracked. What they are looking for The client needs an experienced Service Transition Manager - ideally from a Telecoms industry background. You definitely need experience working in a Service Management environment or similar, with knowledge of ITIL processes and qualified to a minimum of ITIL Foundation. You will have advanced stakeholder management, negotiation and conflict management skills along with the ability to understand complex organisational designs and structures. You will be a strong communicator with a high degree of written and verbal communication skills Results oriented with energy and passion to achieve and exceed stretching objectives and to deliver within tight timescales. What you'll get in return Flexible working options available. The role has been determined as Inside IR35 and is offered on a 6 month initial contract with scope for extension. The day rate will be a maximum of £450 per day via an approved Umbrella company. If this sounds like you then click apply now! I am a Senior Business Manager for Hays Technology, specialising in Project Management/Change Management for the Surrey and North Hampshire area, helping tech professionals develop their careers and ensuring organisations are supported by the top talent. My passion for this space stems from many years of placing Project and Change professionals - finding out what they are passionate about and then guiding them to the right opportunities. At Hays Technology, we are shaping the future of recruitment. Platform migrations, software rollouts, system integrations, regulatory changes, data optimisation and automation all happening at the same time has a fundamental shift in how we work. We're immersed in both local and global project and change management talent markets, and we're plugged-in to niche online communities, so whether you are hiring for your team, or looking to take the next step in your career, talk to us today. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

We are looking for a Service Desk Team Leader to ensure the Service Desk responds, resolves and escalates where necessary, all calls within the agreed timescales and to relevant teams. This will also involve the creation and continuous updating of procedures and maintaining relationships with relevant departments. Within the role you will be required to lead and manage a team of engineers, ensuring delivery of daily, weekly and monthly call stats. Whilst the team leader's primary focus will be to manage the call queue and associated activity of the team, this will also extend to Ultima's off-site team ensuring collaboration. Main Duties/Responsibilities To ensure that all Incident Requests are responded to and resolved within agreed service levels. All tickets will be handled within Incident Management processes including Major Incident Escalation. To lead and manage the team through regular one to ones, focusing on performance development and improvement To develop and grow strong relationships to communicate with all levels of the business. To optimise the efficiency of the Team by improving and streamlining processes. Supervision and co-ordination of Service Desk Engineers including daily assignments and team management. Ensure that all engineers are delivering the best ticket and telephony quality possible and reducing escalations Proactively monitoring & ensuring progression of all tickets. Proactively identifying areas of service improvement Responsible for Training and Development of the team To report as needed daily, weekly and monthly statistics on Service Desk performance. · Support the Service Desk Management Team as required. ESSENTIAL KNOWLEDGE, SKILLS & EXPERIENCE Team Lead/Management experience Excellent levels of both written and verbal communication skills Ability to organise and plan to ensure all deadlines are met. Possess excellent problem-solving skills Must have good computer hardware and software support knowledge Previous experience in a service desk/support role supporting multiple location/customers Ability to work under pressure and to tight deadlines Proven ability to build effective relationships with colleagues and customers, and within a team Must be able to contribute to individual, team and company targets and objectives Must be commercially minded with ability to work independently Must be conscientious with an attention to detail Preferred experience using a Ticket Management Software, creating/updating & logging tickets Customer First Behaviour To report as needed daily, weekly and monthly statistics on Service Desk performance.

Morgan Hunt are delighted to be partnering with Reading Borough Council to recruit an IT Security Officer to strengthen their Digital and ICT Team in an exciting period of growth. In order to provide their customers with the best Technology offering possible Reading Borough Council are moving to a new multi-supplier operating model. This team will be responsible for ensuring the service meets customer's needs whilst ensuring it's seamlessly integrated and secure. The role: Ensure (and maintain) the RBC ICT Risk and Security Framework and associated support processes remain compliant to best practice, NCSC Guidance and RBC Security policy. Maintain the Security Risk and Issues Register Responsible for the development, implementation and maintenance of the CDIOnInformation Security management system and supporting policy framework. Perform regular periodic risk assessments to understand current risk levels, Manage Risk, Security Audit and compliance activity, highlighting or escalating areas of concern Educate and maintain a suitable level of understanding amongst all RBC employees on both relevant ICT regulations and the impact of non - compliance, including training Investigate irregularities and non-compliance issues in ICT service definition and delivery, reporting findings back Ensure the management of confidentiality, integrity and availability of data in line with RBC Security policy Key skills required One or more qualifications such as CISSP, CISA, CRISC, CSX, CIPP, ICA Several years overall directly related IT/IA experience within an outsourced environment Good understanding of ICT Risk and Information Security risk management Knowledge of auditing IT controls Experience with regulated institutions and/or Local Government Proven experience with enterprise risk management concepts including strategic, operational and technical risk management. Proven ability to assess system compliance against standards and IT Security Policies. Ability to identify risks and propose risk mitigation solutions. Established technical writing skills Passion for information security and can demonstrate continuing professional development. Ability to participate in cross-functional teams to resolve complex challenges and shape future opportunities. Familiarity with audit concepts and strategies in a highly complex, regulated environment. What you get in return Salary of £42,800 per annum plus a range of benefits including: 24 days holiday each year plus bank holidays Flexible working - currently working from home Modern working environment at the Civic Offices in the heart of Reading Local Government Pension Scheme (LGPS) On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted and a salary sacrifice scheme to help lower the cost of your nursery fees Season Ticket Loan Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

An exciting new job opportunity for an Application Developer, permanent role based in Bracknell. Lightfoot Solutions has developed three-tier web applications in-house that: * Have HTML 5 web clients developed using the Google Web Toolkit (GWT) * Have Java Enterprise Edition (JEE) servlets and Plain Old Java Objects (POJOs) in the JEE web container * Have relational databases for their persistence We are looking for an experienced, enthusiastic, and innovative Java developer to join our small team to help extend the capabilities of these applications. We already know some of the capabilities we want to add, and in time you will identify even more! Your solid background in Java development will hopefully include experience in JEE (Servlet) development, using the Hibernate Object-Relational Management (ORM) APIs, and experience of Structured Query Language (SQL). Your experience of Object-Oriented Design (OOD) and understanding of the Model-View-Controller (MVC) design pattern will enable you to make significant contributions to these complex applications. As an inquisitive quick learner, the switch to designing applications with asynchronous interfaces, and working in both the Java and JavaScript domains, will present no problems even if they are new ways of working to you. This is a dynamic working environment where we develop new features to short timescales, from requirements that can come either from the team or our users (both within the company and externally): quite often, we've implemented key features that have come about by generalising more specific requirements. As a team player you'll be used to discussing requirements with users and discussing ideas within a development team. Are you ready for the challenge? The role offers the opportunity to make a significant contribution to the software that our consultants and customers use to make real differences to people's lives. Duties To get to know the existing code-base with a view to modification and bug-fixing To incorporate new functionality into the product in consultation with other team members To provide second and third-line support for product issues and queries Responsibilities To produce high quality, well-documented, maintainable code To cooperate with other team members in designing and implementing new features Essential Strong Object-Oriented Design (OOD) skills Structured Query Language (SQL) experience Enthusiastic self-starter Experience of innovation to create features Understanding of Model-View-Controller (MVC) design Good communications skills Good numerate degree - for example in Computing, Maths, Engineering, Science or equivalent Desirable Experience of Java Enterprise Edition (JEE) servlet development Experience of Hibernate Object-Relational Management (ORM) Experience of Model-View-Controller (MVC) architectures Experience of JavaScript within browsers Experience of the Google Web Toolkit (GWT) Familiarity with Relational Database Management Systems (RDBMS) (Oracle or Microsoft SQL Server) Familiarity with Apache Tomcat or Red Hat JBoss EAP Location Bracknell office - Due to current restrictions, Lightfoot is currently operating a work from home policy, with limited office working and subject to on-going review. The individual must be in a position to effectively work from home as required. Salary and Benefits Competitive salary and benefits package including 5 weeks' holiday, pension, private medical insurance and life assurance. Good access by train, bus, car (parking provided). Hours of Work .37.5 hours per week from Monday to Friday, excluding breaks. Occasional interactions with our NZ/Australian offices expected outside office hours. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking an Junior Category Manager based on their customer site in Reading This is a part-time temporary role for 2 years with possible extension, 37.5-hour week to start ASAP. The role is paying £13.72 per hour. Responsibilities: Junior Category Management: 4P responsibility of the Entry/Educational product portfolio End to end management of the promotional pricing tool including deployment and in-depth tracking Communicates project status, process standards and changes, and issues and workarounds, clearly and succinctly to the Category Management team. Owns the research and data analysis for moderately complex projects designed to support the entire Category team Represents the needs of the business during process improvement projects. Collaborates with business stakeholders including Sales, Category and Operations teams to support business growth Utilizes standard project management and quality improvement methodologies as appropriate. Applies intermediate level of subject matter knowledge to solve a variety of common business issues relating to the Business Personal Systems category Works on problems of moderately complex scope and as the key contact to provide support to the Category Managers Acts as an informed team member providing analysis of information and limited project direction input Exercises independent judgment within defined practices and procedures to determine appropriate action Follows established guidelines and processes on critic category related procedures Evaluates unique circumstances and makes recommendations. Education and Experience Required: First-level university degree or equivalent experience. Typically, 1-2 years of related experience in IT/business operations. Knowledge and Skills: Broad knowledge of operational processes. Intermediate understanding of core businesses and the revenue cycle. Solid communication skills (i.e. written, verbal, presentation) Expert level excel skills with an ability to use it as a tool to solve complex analysis Sound knowledge and experience in process area and able to suggest process improvements. Basic project management skills.

Our client is a growing business, currently building out a SaaS-based Big Data application aimed at brands that sell products through retail, a next-generation solution that helps maximise revenue by revealing critical retailer insights. They help customers quickly identify and analyse pricing and other trends in a market, forecast more accurately using enhanced reporting to ensure value for all customers. They have a client list including Warner Bros and have a pipeline of clients including Microsoft, Western Digital, Sony, Electronic Arts. Looking for an enthusiastic developer to assist our build-out, including building out the payments API, task managers to deploying bots, and assisting with the implementation of AI-driven market share. The role will be working daily on building out code in Elixir and will be an integral part of our dev teams based in the Thames Valley. Tech stack includes Vue.js, Python, and Kubernetes. DUTIES & RESPONSIBILITIES Build out of new features in Elixir, including AI-based concepts Overview and review of Elixir pull requests Advice to product management through new feature analysis based on coding practicalities and business requirements Support of junior developers Improvements and suggestions to keep the existing code base moving forward REQUIREMENTS Good Elixir knowledge (experience with Phoenix is a bonus!) Excellent interpersonal skills - we are looking for a team player

We are urgently seeking an experienced and skilled Desktop Support Analyst to act as the first point of contact for all IT issues for all areas of the IT Department, exhibiting exemplary customer service skills for one of our local government clients based in Slough. The Desktop Support Analyst will make use of remote management tools to support end users, manage manual handling in accordance with Health & Safety guidelines whilst deploying and removing IT equipment, the adherence to security protocols. They will, from time to time work on project work, focusing on project tasks alongside team tasks, and, reporting back to project managers as required. They will record all support requests received by telephone or email in the Call Logging System; follow call handling processes to provide an efficient service for the user including the appropriate use of wrap time, talk time, breaks, hot buttons and logging in. Ideal candidates will demonstrate the following: Minimum of six months experience in a Service Desk or similar role undertaking request handling activities. Evidence of positive customer facing communication skills. Ability to record, monitor, update and respond to support requests in a timely manner, owning each call to completion, or, by reassigning it to other areas of the department, as per process. Demonstrable experience of using remote support tools to assist users and resolve issues, agreeing to customer visits as a last possible outcome/action. Demonstrable experience of the set up and delivery of IT and mobile equipment to users as required. Ability to proactively monitor requests and systems and act accordingly to fix issues before they become major incidents. Please apply for further information GPR is fully committed to the elimination of unlawful and unfair discrimination and values the differences that a diverse workforce brings to organisations. GPR will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation. GPR will not discriminate because of any other irrelevant factor and will build a culture that values meritocracy, openness, fairness and transparency.

My Client is looking for a new Data & Application Manager to join their friendly and ambitious team. The D & A Manager has responsibility for developing and maintaining a cohesive approach to data management and key applications. They should be an expert in data manipulation, SQL Reporting Services and related technologies. The role is based within the IT Department and will report to the Head of IT. The post-holder will also work closely with both Junior and Senior Directors of Studies to make the best use of data for reporting, trend analysis and timetabling, and Compliance Manager on data integrity and hygiene. A key focus of this role is to develop and consolidate their whole application base which is in line with their whole IT strategy.

Head of Service - ITIL/Telecoms/ISP Lead the entire service operation and management for our ISP network, delighting business and residential customers by providing highly available services and consistent high-quality customer service, keeping customers appropriately informed. Drive continuous improvement with a focus on minimising customer requests to cancel. Job Responsibilities:- Build & lead a team to cover all areas of service operations for our ISP network providing services to business and residential customers, including: Customer Service: delivering industry-leading, consistent, high-quality issue resolution and service request fulfilment to delight our customers Change: manage changes impacting, or potentially impacting, customers to minimise impact and risk of impact to service Problem: focus on proactive activity to prevent issues Configuration: maintain a database model of the network to make it easier to resolve issues, understand changes and to provide asset information Suppliers: manage supplier performance and our performance under contracts between us and our key service and vendor suppliers. Be accountable for service level performance including response, resolve, restore, availability & capacity Setup and manage an escalation matrix to handle major incidents and business continuity events, ensuring supplier and service partner escalation paths are in place and understood. Manage the team growth, service hours, holiday, and other absences to ensure sufficient capacity to meet demand at all times. Maintain a skills matrix & development plan that ensures the team are proficient and current in the skills required. Produce, refine, and continually improve service management processes. Collaborate with systems development to drive improvements into relevant IT systems. Define, publish, and review metrics to demonstrate performance and identify continuous improvement priorities. Be the leader, evangelist, and subject matter expert in ITIL service management. ITIL Foundation or equivalent experience (Mandatory) Service Management in an ISP environment (Highly desirable) Additional ITIL certifications or experience (Desirable) Exceptional organisational & team leadership skills. Ability to clearly communicate verbally and in writing. Passion for customer service. Patience and calmness under pressure. High level of self-motivation. Comfortable working to objectives. Mayflower is acting as an Employment Agency in relation to this vacancy.

Morgan Hunt are delighted to be partnering with Reading Borough Council to recruit a Head of IT Operations to strengthen their Digital and ICT Team in an exciting period of growth. In order to provide their customers with the best Technology offering possible Reading Borough Council are moving to a new multi-supplier operating model. This team will be responsible for ensuring the service meets customer's needs whilst ensuring it's seamlessly integrated and secure. The role As the Head of IT Operations you will be accountable for integrated operational service delivery across Digital and ICT, and for the commercial management of our Digital and ICT supplier base. Experience of the operational and commercial management of ICT service delivery in a multi-supplier environment with a diverse business user base ideally from a similar local authority background or other complex organisation, preferably within the public sector which provides a diverse range of services reflected in a complex application estate. This role calls for a firm understanding of the strategic aspects of service management coupled with the ability to respond flexibly and swiftly to operational circumstances, underpinned by commercial acumen. Key Skills ITIL certification at L4 Managing Professional or equivalent, demonstrating clear understanding of the ITIL framework and its application in an ICT delivery environment. Certified in a project management methodology Previous experience of ICT Operations in an ICT department with experience of managing ICT Operations, supplier service performance, business relationships and DevOps processes. Strong and deep technical ICT knowledge to be able to work closely with technical teams in Service, DevOps and ICT Operations. A track record of leading complex ICT operations; delivered via both traditional and contemporary methods Ability to set the direction and translate strategic priorities into clear outcome - focused objectives for managers and teams in a demanding leadership role. Deep understanding of technical principles, best practice and drive to implement exemplary ICT operations, service and DevOps solutions Experience in managing supplier contract agreements across multiple suppliers and ICT categories within large organisations. Bachelor's degree in Information Technology or related field plus demonstrable experience in network/system administration and PC support, including experience working within ITIL aligned Service Management. What you get in return Salary between £60,000 - £74,904 Plus a range of excellent benefits including: 24 days holiday each year plus bank holidays Flexible working - currently working from home Modern working environment at the Civic Offices in the heart of Reading Local Government Pension Scheme (LGPS) On-site day nursery (Kennet Day nursery) rated outstanding by Ofsted and a salary sacrifice scheme to help lower the cost of your nursery fees Season Ticket Loan Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.

We have a requirement for FOUR Python Engineers to join a global software organisation based near to Reading. My client is looking for people who have an array of ideas and enthusiasm to help the team shape the software they build. You'll have an analytical approach to troubleshooting and solving problems and an interest in understanding systems end to end. The backend services are mainly written in Python, with some services in Go and the core API powered by Objective C. The software is run in the cloud. Qualifications: Solid background in programming with Python and/or a systems language (C, Go, etc.) Demonstrated analytical approach to solving problems Demonstrated ability to work well in a team, learn, and give and take constructive feedback Strong verbal and written communication skills BS or BA Science degree (preferably: maths, physics or computing) Responsibilities Include: Software design and implementation Software unit testing Software bug resolution Object oriented design activities including documentation Requirements capture and documentation User support Advantageous Skills: Sysadmin experience Experience with TDD and writing software tests Experience in agile-like development Database and SQL knowledge Perks & Benefits: 26 days annual leave and 8 days bank holidays (paid leave increases with tenure) Health insurance scheme Inclusive family benefits Matching pension scheme (up to 8%) Competative compensation package including discretiuonary annual bonus opportunity Unlimited access to Udemy for Business for continued learning and career development Flexible work schedule around core business hours PYTHON / SOFTWARE ENGINEER / PYTHON DEVELOPER / GO / OBJECTIVE C / API / C / PROGRAMMING / TDD

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Skilled Network Architect (Cisco/Juniper) required on an ongoing contract basis to work for a leading Managed Services organisation on a defence project. Prior experience as an architect writing designs/leading on delivery of solutions...... click apply for full job details

An innovative and ambitious start up is seeking a System Integration Engineer who is looking to embark on a exciting journey with them. As a System Integration Engineer you will have a number of core responsibilities that include; Support the determination of product requirements and deliver ensure that these are understood by the relevant teams Support the Systems and Design groups in bringing all a...... click apply for full job details

An exciting new job opportunity for a Java Software Engineer based in Bracknell. We are looking for an experienced, enthusiastic, and innovative Java Software Engineer to join our small team to help maintain and extend the capabilities of the platform. We have a dynamic working environment where we often develop new features to short timescales. Requirements can come either from the team or our users (within the company or externally). This often requires generalising specific requirements to be of benefit to all our customers. Constructive input from all members of the development team is something we value highly. The role offers the opportunity to make a significant contribution to the software that our consultants and customers use to make real differences to people's lives. Duties * To get to know the existing code-base with a view to modification and bug-fixing * To incorporate new functionality into the product in consultation with other team members * To provide second- and third-line support for product issues and queries Responsibilities * To produce high quality, well-documented, maintainable code * To cooperate with other team members in designing and implementing new features Essential * Good degree in Computing, Maths, Engineering, Science or equivalent * Strong back-end and front-end Java development background * Some experience of JavaScript * Ability to think independently, creatively and flexibly * Strong Object-Oriented Design skills * Extensive Structured Query Language (SQL) experience, in particular in the area of query optimisation and understanding SQL query plans * Ability to learn and maintain an existing code base as well as writing new code * Familiarity with, or ability to learn, statistical methods * Good communications skills Desiribale * Appreciation of computational complexity and experience of optimisation * Familiarity with Apache Tomcat or Red Hat JBoss EAP * Some Unix/Linux experience * Experience with the Google Web Toolkit (GWT) * Understanding of Model-View-Controller architectures Location Due to current restrictions, Lightfoot is currently operating a work from home policy, with limited office working and subject to on-going review. The individual must be in a position to work effectively from home as required. S alary and Benefits Competitive salary and benefits package including 5 weeks' holiday, pension, private medical insurance and life assurance. Good access by train, bus, car (parking provided). Hours of Work 37.5 hours per week from Monday to Friday, excluding breaks. Occasional interactions with our NZ/Australian offices expected outside office hours. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

A company in the satellite communications sector who are embarking on a period of fantastic growth is looking to hire a RF Systems Engineer to join their world class team. As a RF Systems Engineer, you will have a number of core responsibilities that include; RF System modelling Measuring system level performance Research suitable transceiver architectures RF design up to 40GHz Definition of test plans T...... click apply for full job details

I have an exciting new role working as a Core Network Test Engineer for a telecoms company based in Reading. We are looking for a Core Network Test Engineer to join our expanding Team. Key skills/responsibilities of the Core Network Test Engineer include TRS/BRS reading HLSD Reviews HLD Reviews Test Planning / Scoping IA Preparations Test Strategy Documentation Resource Allocation ...... click apply for full job details

An exciting new job opportunity for a Java Software Engineer based in Bracknell. Software Engineer (Java) Bracknell, Berkshire UK £ Highly competitive + Benefits Your new company We provide advanced data & BI analytics as a service. As a highly regarded expert in our specialist area, we work with senior leadership and technical teams within both private and public sector healthcare to deliver vast improvements to patients and carers. Business intelligence, digital transformation and data analytics have never been more important to healthcare providers, so we're experiencing a period of continued growth which has continued throughout the Covid-19 pandemic. Our ability to produce high-speed, on-demand insight requires advanced systems and a highly capable team; so we're now hiring for a range of technical job roles including Software Engineers who will build on our core software products. Your new role You will join a highly experienced team who have built and continue to improve our core data analytics software product signalsfromnoise (sfn). sfn is used by our consultants and analysts to provide on demand data intelligence to vast datasets and complex problems. The team are continuing to grow sfn's capability and speed so require an experienced Software Engineer with Java experience to advise on new functionality or approaches and manage your own development autonomously. This job presents stimulating challenges to the team and requires an engineer who enjoys abstract thinking and promoting new ideas in a collaborative environment. What you'll need to succeed You'll come from a similarly diverse and data rich environment, with strong experience of developing Java software products. A graduate's degree in a STEM field or computer science will help you get to grips with the statistical process control (SPC) components of our software, and strong understanding of SQL will be utilised daily. Paramount is your creativity and enjoyment from solving technical problems which will benefit people across the UK. What you'll get in return You'll be rewarded with an exceptional salary and benefits package including private healthcare, onsite parking and 25 days of annual leave + bank holidays. You'll join a creative team of intelligent people who are working together to improve the healthcare service by solving problems and working with data. You'll be supported with a closely-knit management team and highly advanced systems and technology, housed in spacious offices near Bracknell. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Go Engineer Are you looking to join one of the most innovative and flexible organisations within the Data space? This award winning mature stage start-up is looking for a Go Engineer to play a vital role within their growing team and be responsible for designing, implementing, testing, deploying and maintaining my clients backend infrastructure. We are looking for talented people with a focus on delivering solutions to our customers, a genuine passion for problem solving, coding and who enjoy being challenged. An interest in Data Science would be an advantage but is not essential. Experience with working in agile teams and CI/CD environments is beneficial. You'll be joining an established but growing Engineering team, culture is very important to us and we are looking for people who fit in with the environment just as much as being technically gifted. You have the option to work from home for up to 3/4 days a week although the office is a friendly, relaxed and inviting environment. The successful Golang Engineer Will have/be; · A proven background in GoLang (Go) Development · Cloud experience; ideally AWS but we also use Azure & IBM Cloud · Kubernetes & Ansible Also of Interest: · Be familiar with nearline processing of large volumes of data · A passion for optimization and quality · An interest in Data Science In return you will be rewarded with up to £90k (dependent on experience), an excellent working environment and benefits which includes a non-contributary Pension and an Annual Bonus! If you think you could be a good fit for this role and you have the relevant skills needed to become a good Go Engineer then send your CV across ASAP! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.

Python Developer (SQL Unix Testing Comp Sci). Looking for an opportunity to utilise your Python Developer skills within a technology driven company with a start-up feel? This role offers a comprehensive benefits package and a range of perks such as flexible / remote working, Friday afternoon drinks and free tickets to shows. Hugely successful technology company that have created a global distribution system for the entertainment industry is seeking a Python Developer to join their team. You'll be responsible for designing and developing new products and adding enhancement to existing services whilst tackling a number of technical challenges including migrating to a Microservices architecture. Based in Twyford, you'll join a friendly and collaborative team. This role allows you to work from home 2 - 3 days a week, however you will need to be commutable to the Twyford office. Requirements: *Good Python Developer skills *Degree in Computer Science or similar *Familiar with Unix testing and SQL *GitHub or portfolio that showcases your work *Excellent communication and collaboration skills As a Python Developer you can expect to earn a competitive salary (up to £55k) plus benefits. Apply today or call to have a confidential discussion about this Python Developer role.

Cross-Train to Go - Software Engineer This exciting and ambitious start-up is looking for experienced Software Engineers who have experience using technologies such as; C/C++, C#, Java, Python, Scala or Rust to join their team and cross-train to Go. Ideally you will already have a passion for Go although not necessarily had the opportunity to use this commercially, we have a medium sized Engineering team and are looking for the best talent to join the team and be a vital part of our journey. If you have an interest in Data Science that would be an advantage but is not essential. Experience with working in agile teams and CI/CD environments is also beneficial. Culture is very important to us and we are looking for people who fit in with the environment just as much as being technically gifted. You have the option to work from home for up to 3 days a week although the office is a friendly, relaxed and inviting environment. While you're getting up to speed and cross-training to Golang then you may expect to be in the office a more frequently. The successful Cross-Train to Go - Software Engineer Will have/be; · Experience using any of the following technologies; C/C++, C#, Java, Python, Scala or Rust · A passion to cross-train into Golang · Cloud experience; ideally AWS but we also use Azure & IBM Cloud · Kubernetes & Ansible Also of Interest: · Docker experience · A passion for optimization and quality · An interest in Data Science In return you will be rewarded with between £55k - £80k (dependent on experience, we're looking for people at multiple levels), an excellent working environment and benefits which includes a non-contributary Pension and an Annual Bonus! If you think you could be a good fit for this role and you have the relevant skills needed to become a good Cross-Train Golang - Software Engineer then send your CV across ASAP! If you are interested please apply ASAP. The People Network is an employment agency and will respond to all applicants within three - five working days. If you do not hear within these timescales please feel free to get in touch.

Exciting Healthcare Analyst role in a leading healthcare organisation based in Bracknell. Your new company A software institution based in Bracknell who specialise in helping healthcare organisations transition from a traditional silo-based structure to a flow-based system-wide management approach. Your new role Our client is looking for a Health Care Analyst who will take responsibility for analysis of client businesses, delivering insights into opportunities for clinical and operational improvements at both departmental level and organisation level. This Health Care Analyst position reports to Chief Operating Officer within the Institution. This is a fantastic chance to join an innovative team with potential to progress your career within the organisation. The successful candidate should be able to work collaboratively as part of a team to drive project delivery work both with clients and internally. This role would involve Analysing clinical data and support clients on their journey to better understand their business as a set of processes, the performance of their processes and the variation in clinical practices. Work collaboratively with other team members to gain insights into processes, identify improvement opportunities, develop strategies for controlling and reducing variation, implement service improvements and achieve strategic Configure and use in house tools to explore root causes of problems and variations, coach client team members in the use of these tools and gain commitment from clients to their ongoing use. Building web browser pages using your design and flair. Laying out viewers in clear and concise way. Ability to apply variety of analytical tools and techniques to gain insights into operational challenges and opportunities for improvements What you'll need to succeed Understanding of how hospitals work, patient flow, care pathways, and departments. Clinical background and understanding of clinical specialities Statistics and tools such as SPC (Statistical Process Control), or other analytical techniques. Excellent communication skills, both written and verbal, and to be able to communicate across all levels of the organisation. Strong presentation skills and ability to prepare presentations that articulate a clear story around performance Ability to rapidly conceptualise IT systems and consider ways in which the applications can be enhanced What you'll get in return Competitive Salary 25 days holiday plus bank holidays Company Pension - Auto enrolment after 3 months - 4% Employee and 4% Employer contribution, rising to 8% Employer contribution after successful completion of probation. Support provided and various opportunities such as professional qualifications to broaden knowledge and develop skills Comprehensive induction as part of our on-boarding with an introduction and insight to all departments Flexible / remote working The following are provided to the employee once successful probation has been completed: Life Assurance x3 Private Healthcare What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk