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technical support team lead 24 7
MHRA
Senior Software Developer
MHRA London, United Kingdom
We are currently looking for a motivated Senior Software Developer to join our busy Delivery Group (DG) within the Technology | Digital | Data | Delivery Division. This is a full time opportunity, on a 22 month fixed term contract basis. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Technology, Digital, Data & Delivery Division believes in designing products and services around our customers and delivering in a holistic way where we combine digital and technology change, project delivery, business process, product management and cultural change together. What’s the role? The post holder is responsible for leading the design and development of applications across these multiple disciplines. The role requires close cooperative working with other members in TD3, as well as regular liaison with users, other departmental teams, and the wider agency. Key responsibilities: Work with teams, especially Tech Leads and Delivery Leads, to establish the most valuable enablers to pursue. Work within an Agile Scrum team to deliver projects and take ownership of activities such as Refinement, Sprint Planning, Estimates, Retrospectives, Demos and daily Scrums. Monitor progress on development projects at the backlog items level and assess progress against overarching project plans. Coach developers to improve code quality by taking part in code reviews and collaborative development. Review existing software for potential enhancements and contribute to the future planning of system support and improved application features by consulting with internal and external users.   Who are we looking for? Our successful candidate will: Have hands on team lead experience Demonstrate previous experience mentoring junior developers and help guide them to solve technical issues Have substantial experience developing product-based SaaS with JavaScript (ideally React and Node.js) on Azure with containerized microservices (AKS) Test driven development using CI/CD and GitHub in an agile environment Be comfortable working with vendors and stakeholders Hold an undergraduate degree in either a maths or computer science-based subject Be a creative self-starter, solution focused, able to demonstrate initiative and effectively deal with requirements ambiguity to develop pragmatic software solutions that realise business benefits.   If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here . Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.   Closing date: Friday 15th January 2021 If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Our process requires that you apply through our careers site, where you will be asked to complete your application and answer some competency based questions. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applicants are scored on their competency answers so please ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk info@csc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
Jan 12, 2021
Full time
We are currently looking for a motivated Senior Software Developer to join our busy Delivery Group (DG) within the Technology | Digital | Data | Delivery Division. This is a full time opportunity, on a 22 month fixed term contract basis. Who are we? The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research. The Technology, Digital, Data & Delivery Division believes in designing products and services around our customers and delivering in a holistic way where we combine digital and technology change, project delivery, business process, product management and cultural change together. What’s the role? The post holder is responsible for leading the design and development of applications across these multiple disciplines. The role requires close cooperative working with other members in TD3, as well as regular liaison with users, other departmental teams, and the wider agency. Key responsibilities: Work with teams, especially Tech Leads and Delivery Leads, to establish the most valuable enablers to pursue. Work within an Agile Scrum team to deliver projects and take ownership of activities such as Refinement, Sprint Planning, Estimates, Retrospectives, Demos and daily Scrums. Monitor progress on development projects at the backlog items level and assess progress against overarching project plans. Coach developers to improve code quality by taking part in code reviews and collaborative development. Review existing software for potential enhancements and contribute to the future planning of system support and improved application features by consulting with internal and external users.   Who are we looking for? Our successful candidate will: Have hands on team lead experience Demonstrate previous experience mentoring junior developers and help guide them to solve technical issues Have substantial experience developing product-based SaaS with JavaScript (ideally React and Node.js) on Azure with containerized microservices (AKS) Test driven development using CI/CD and GitHub in an agile environment Be comfortable working with vendors and stakeholders Hold an undergraduate degree in either a maths or computer science-based subject Be a creative self-starter, solution focused, able to demonstrate initiative and effectively deal with requirements ambiguity to develop pragmatic software solutions that realise business benefits.   If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification! Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk The selection process: We use the Civil Service Success Profiles to assess our candidates, find out more here . Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application. Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.   Closing date: Friday 15th January 2021 If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Our process requires that you apply through our careers site, where you will be asked to complete your application and answer some competency based questions. Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applicants are scored on their competency answers so please ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description. In accordance with the Civil Service Commissioners’ Recruitment Principles our recruitment and selection processes are underpinned by the requirement of selection for appointment on the basis of merit by a fair and open competition. If you feel your application has not been treated in accordance with the Recruitment Principles and you wish to make a complaint, you should firstly contact Mira Mepa, Head of Recruitment and Operations, Mira.Mepa@mhra.gov.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission at: civilservicecommission.independent.gov.uk info@csc.gov.uk Civil Service Commission Room G/8 1 Horse Guards Road London SW1A 2HQ
The Health and Social Care Alliance Scotland
ALISS Programme Technical Manager
The Health and Social Care Alliance Scotland Glasgow, UK
Term                       Permanent Employer               Health and Social Care Alliance Scotland Reporting to          Chief Executive Working hours       Full-time, 35 hours per week Salary                     £35,708 to £38,518 depending on experience Direct Report         ALISS Co-ordinator   ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.  It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.  Strategic Outcomes of the ALLIANCE  Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services  Purpose of the Role   To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24 Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements Provide a sense of balance between programme and technical management To be accountable for the technical delivery of the programme Work closely with the engagement team to ensure the successful delivery of the programme Key Aims and Objectives of the role  Responsible for capturing, deriving and translating user requirements into system design and implementation Manage evaluation and continuous improvement Identify opportunities for improvement customer/user satisfaction Allocate resources to ensure sustainable and effective technical delivery of the programme Develop and implement technical project plans so that relevant programme objectives are achieved Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme Write product specifications where required Identify opportunities for growth with funding opportunities Identify and manage risks including data protection and information security on a continual basis Ensure continuity and programme resilience Work in partnership with senior staff, within and beyond the ALLIANCE Contribute to strategic development of ALISS Maintain a strong understanding of the health and social care agenda in Scotland Drive recommendations around priorities Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.  Key Relationships  Scottish Government Directorates NHS 24 NHS Boards / Integrated Joint Boards Third sector and community organisations External contractors (software developers) Membership and ALISS users   PERSON SPECIFICATION  Essential Degree or equivalent experience Experience of effective partnership working Change management, negotiation and influencing skills Demonstrated ability to think creatively and strategically when implementing programme and solving problems Foundational knowledge of IT infrastructure and architecture An understanding of agile approach, open data and service design methodology Sufficient understanding of database technology Tech-savvy and able to deploy appropriate technology Management experience including project management, strategic development, staff and budgets Effective relationship management Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences Good understanding of data protection Good understanding of person-centred approaches to health and social care Ability to work autonomously, as part of a team and on own initiative Ability to maintain accurate records and documentation Ability to manage risks Ability to demonstrate impact on end users   Desirable   Degree in relevant technical subject e.g. management information systems, database or systems engineering etc. Proven contribution to software development Experience of working with committees, boards and steering groups Experience of helping key stakeholders to articulate and refine programme requirements
Nov 12, 2020
Full time
Term                       Permanent Employer               Health and Social Care Alliance Scotland Reporting to          Chief Executive Working hours       Full-time, 35 hours per week Salary                     £35,708 to £38,518 depending on experience Direct Report         ALISS Co-ordinator   ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.  It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.  Strategic Outcomes of the ALLIANCE  Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services  Purpose of the Role   To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24 Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements Provide a sense of balance between programme and technical management To be accountable for the technical delivery of the programme Work closely with the engagement team to ensure the successful delivery of the programme Key Aims and Objectives of the role  Responsible for capturing, deriving and translating user requirements into system design and implementation Manage evaluation and continuous improvement Identify opportunities for improvement customer/user satisfaction Allocate resources to ensure sustainable and effective technical delivery of the programme Develop and implement technical project plans so that relevant programme objectives are achieved Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme Write product specifications where required Identify opportunities for growth with funding opportunities Identify and manage risks including data protection and information security on a continual basis Ensure continuity and programme resilience Work in partnership with senior staff, within and beyond the ALLIANCE Contribute to strategic development of ALISS Maintain a strong understanding of the health and social care agenda in Scotland Drive recommendations around priorities Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.  Key Relationships  Scottish Government Directorates NHS 24 NHS Boards / Integrated Joint Boards Third sector and community organisations External contractors (software developers) Membership and ALISS users   PERSON SPECIFICATION  Essential Degree or equivalent experience Experience of effective partnership working Change management, negotiation and influencing skills Demonstrated ability to think creatively and strategically when implementing programme and solving problems Foundational knowledge of IT infrastructure and architecture An understanding of agile approach, open data and service design methodology Sufficient understanding of database technology Tech-savvy and able to deploy appropriate technology Management experience including project management, strategic development, staff and budgets Effective relationship management Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences Good understanding of data protection Good understanding of person-centred approaches to health and social care Ability to work autonomously, as part of a team and on own initiative Ability to maintain accurate records and documentation Ability to manage risks Ability to demonstrate impact on end users   Desirable   Degree in relevant technical subject e.g. management information systems, database or systems engineering etc. Proven contribution to software development Experience of working with committees, boards and steering groups Experience of helping key stakeholders to articulate and refine programme requirements
Greater Manchester Combined Authority
Senior Networks Officer
Greater Manchester Combined Authority Manchester
Senior Networks Officer Salary: £35,934 - £39,782 based upon experience, with an additional payment for working an On-Call rota Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: 24/04/20   ***To make a full application, please apply via our recruitment website Greater.jobs***   Due to the current situation with COVID-19 and in line with Government advice, interviews will most likely be conducted via Microsoft Teams or an equivalent digital solution. Further details will be provided.   Your role: Greater Manchester Combined Authority (GMCA) are looking for an experienced Senior Networks Officer to join the Digital Services team. The successful candidate will have good knowledge of networking, including the design, implementation, support and documentation of data and voice network services. You will be heavily involved in the day to day ‘business as usual’ work relating to the authority’s networks, including tasks such as: Working with other technical teams to allow secure connectivity between internal and external networks via the organisation’s firewalls. Configuring and documenting the organisation’s DMZ. Configuring and documenting the organisation’s SSL VPN. Configuring and documenting the organisation’s voice network and ensuring that it’s fit for purpose. Troubleshooting all network performance and connectivity issues. Supporting, maintaining and troubleshooting the networks and core mobilising equipment used by Greater Manchester Fire and Rescue Service across all of its 41 fire stations. Supporting third party suppliers working on behalf of North West Fire Control Ltd and making the appropriate network changes. Monitoring and maintaining the network hardware ensuring that devices remain within vendor support and that their operating systems are appropriately patched and updated. Liaising with third parties to ensure the organisation’s managed networks are appropriately supported and maintained. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. The job attracts a salary range of £35934 - £39,782 based upon experience. There is also an On-Call rota that you would be expected to participate in for which there is an additional payment of around £4,000 per year. The organisation offers flexible working hours, more details of this can be provided.   About you: You will have: Been educated to degree level or have equivalent experience. Proven experience working within a similar role. Ideally Cisco certifications. The ability to support the 3rd line technical support team and act as the ‘last line’ of internal network support for the organisation, working with technology vendors and 3rd party support teams where required A good understanding of cloud technology and web facing infrastructure. Proven experience leading on project work relating to all aspects of networking. An in-depth and current understanding of IT security in particular relating to data and voice networks An understanding of IG and ICT security standards The ability to produce or improve documentation to a high standard to support newly implemented solutions The ability to work within a busy multidiscipline team and adapt to the challenge you are presented with About us: The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT architecture. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.
Apr 14, 2020
Full time
Senior Networks Officer Salary: £35,934 - £39,782 based upon experience, with an additional payment for working an On-Call rota Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date: 24/04/20   ***To make a full application, please apply via our recruitment website Greater.jobs***   Due to the current situation with COVID-19 and in line with Government advice, interviews will most likely be conducted via Microsoft Teams or an equivalent digital solution. Further details will be provided.   Your role: Greater Manchester Combined Authority (GMCA) are looking for an experienced Senior Networks Officer to join the Digital Services team. The successful candidate will have good knowledge of networking, including the design, implementation, support and documentation of data and voice network services. You will be heavily involved in the day to day ‘business as usual’ work relating to the authority’s networks, including tasks such as: Working with other technical teams to allow secure connectivity between internal and external networks via the organisation’s firewalls. Configuring and documenting the organisation’s DMZ. Configuring and documenting the organisation’s SSL VPN. Configuring and documenting the organisation’s voice network and ensuring that it’s fit for purpose. Troubleshooting all network performance and connectivity issues. Supporting, maintaining and troubleshooting the networks and core mobilising equipment used by Greater Manchester Fire and Rescue Service across all of its 41 fire stations. Supporting third party suppliers working on behalf of North West Fire Control Ltd and making the appropriate network changes. Monitoring and maintaining the network hardware ensuring that devices remain within vendor support and that their operating systems are appropriately patched and updated. Liaising with third parties to ensure the organisation’s managed networks are appropriately supported and maintained. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. The job attracts a salary range of £35934 - £39,782 based upon experience. There is also an On-Call rota that you would be expected to participate in for which there is an additional payment of around £4,000 per year. The organisation offers flexible working hours, more details of this can be provided.   About you: You will have: Been educated to degree level or have equivalent experience. Proven experience working within a similar role. Ideally Cisco certifications. The ability to support the 3rd line technical support team and act as the ‘last line’ of internal network support for the organisation, working with technology vendors and 3rd party support teams where required A good understanding of cloud technology and web facing infrastructure. Proven experience leading on project work relating to all aspects of networking. An in-depth and current understanding of IT security in particular relating to data and voice networks An understanding of IG and ICT security standards The ability to produce or improve documentation to a high standard to support newly implemented solutions The ability to work within a busy multidiscipline team and adapt to the challenge you are presented with About us: The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT architecture. We: Lead the Digital, Data and Technology function and strategy for GMCA Set and enforce standards for digital services including considerations of data security Help the business to choose the right solution and technology, keeping the context of partnership in mind Provide guidance and advice for consistent, coherent, high quality digital services Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.
CloudPay
Engineering Director, EMEA
CloudPay Andover, UK
Job Title: Engineering Director,  EMEA   Department: Engineering   Manager: CTO   Location: Andover     We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent  CloudPay’s  culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.   To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.     Package and Benefits:   -   Competitive annual salary   -   24 days annual leave, plus bank holidays   -   4% pension contribution   -   Life assurance x4   -   Private medical insurance   -   Personal and professional development opportunities   -   Friendly working environment       Attributes and Experience Required:     Requirements   People & Team management skills   Proven experience in managing distributed agile software development teams   Exceptional operational and organizational skills, attention to detail, and follow-through   Able to demonstrate strong data-driven decision making and prioritization skills   Excellent interpersonal and communication skills, with experience communicating with up to C-level   Ability to work efficiently and intensely while juggling multiple priorities   Action-Oriented Mindset   Up-to-date knowledge of the industry   Bachelor’s degree or equivalent experience   At least 8 year(s) of working experience as  Technical Director or similar roles leading multiple teams   Desirable   Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed     Daily Duties and Main Responsibilities Will Include:   Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards   Implement:  Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH  CloudPay  teams. Ensure effective collaboration with other  CloudPay  teams globally   Recruitment:  Responsible for engineering hires and support other departments as necessary   Performance Management: Track team key OKRs/metrics and report to the CTO   Team Management and Co-ordination: Serve as the hub of a continuously evolving set of  programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of  CloudPay  together during this critical growth stage   Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness   Collaborate with other cross-functional teams to address issues and drive results     About  CloudPay   CloudPay  provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform,  CloudPay  ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.   The  CloudPay  solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities.  CloudPay’s  solution guarantees accurate payroll processing across 120+ countries in more than 25  languages.    To learn more, visit  cloudpay.net .      
Jan 31, 2020
Full time
Job Title: Engineering Director,  EMEA   Department: Engineering   Manager: CTO   Location: Andover     We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent  CloudPay’s  culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.   To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.     Package and Benefits:   -   Competitive annual salary   -   24 days annual leave, plus bank holidays   -   4% pension contribution   -   Life assurance x4   -   Private medical insurance   -   Personal and professional development opportunities   -   Friendly working environment       Attributes and Experience Required:     Requirements   People & Team management skills   Proven experience in managing distributed agile software development teams   Exceptional operational and organizational skills, attention to detail, and follow-through   Able to demonstrate strong data-driven decision making and prioritization skills   Excellent interpersonal and communication skills, with experience communicating with up to C-level   Ability to work efficiently and intensely while juggling multiple priorities   Action-Oriented Mindset   Up-to-date knowledge of the industry   Bachelor’s degree or equivalent experience   At least 8 year(s) of working experience as  Technical Director or similar roles leading multiple teams   Desirable   Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed     Daily Duties and Main Responsibilities Will Include:   Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards   Implement:  Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH  CloudPay  teams. Ensure effective collaboration with other  CloudPay  teams globally   Recruitment:  Responsible for engineering hires and support other departments as necessary   Performance Management: Track team key OKRs/metrics and report to the CTO   Team Management and Co-ordination: Serve as the hub of a continuously evolving set of  programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of  CloudPay  together during this critical growth stage   Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness   Collaborate with other cross-functional teams to address issues and drive results     About  CloudPay   CloudPay  provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform,  CloudPay  ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.   The  CloudPay  solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities.  CloudPay’s  solution guarantees accurate payroll processing across 120+ countries in more than 25  languages.    To learn more, visit  cloudpay.net .      
Ravensbourne University London
Course Leader - BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship)
Ravensbourne University London Greenwich, London, UK
Ravensbourne University London is exceptional. A world-class digital destination developing talented individuals and leading-edge businesses though learning, skills, applied research, enterprise and innovation. We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth in the knowledge economy and creative industries. Ravensbourne is looking to strengthen our team with the following appointment: Course Leader – BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship) Salary: £51,516 p.a. + benefits, based in SE London We are seeking to appoint a Course Leader to oversee and steer our BSc (Hons) Digital Television Technology and Digital & Technology Solutions courses.  Our BSc Digital & Technology Solutions is a leading Degree Apprenticeship which is in its third year of delivery for our industry partner BT.  Candidates should have experience of working in the Communications, Broadcast, Networks or Computer industries and preferably be able to demonstrate a knowledge, and application, of networks, computing applications and systems within industry based environments.  In particular, network, software or associated systems knowledge including deployment of Cisco, Hauwei or other network applications within systems, Java, Microsoft Visual Studio and C++ and other commonly used industry standard protocols and languages within real time environments.   These qualifications are industry lead courses and demand a high standard of project management and communications with our industry partners.  With this in mind, we welcome applicants who do not necessarily have an educational / teaching background.  For further information or an informal discussion please contact James Ward, Deputy Dean – School of Media (james.ward@rave.ac.uk). Closing date : Wednesday 20th February 2019 Interviews : Friday 1st March 2019 To apply :              (w) http://careers.rave.ac.uk For further details : (e) careers@rave.ac.uk                     (t) 020 3040 3622      If you are disabled and want to know more about job opportunities at Ravensbourne, please email our Disability Advice Line ravensbourne@disabilityrightsuk.org . We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve
Feb 04, 2019
Full time
Ravensbourne University London is exceptional. A world-class digital destination developing talented individuals and leading-edge businesses though learning, skills, applied research, enterprise and innovation. We are based at Greenwich Peninsula in an iconic building next to The O2. Our aim is to become a portal for talent across London driving growth in the knowledge economy and creative industries. Ravensbourne is looking to strengthen our team with the following appointment: Course Leader – BSc Digital Television Technology and BSc Digital & Technology Solutions (Degree Apprenticeship) Salary: £51,516 p.a. + benefits, based in SE London We are seeking to appoint a Course Leader to oversee and steer our BSc (Hons) Digital Television Technology and Digital & Technology Solutions courses.  Our BSc Digital & Technology Solutions is a leading Degree Apprenticeship which is in its third year of delivery for our industry partner BT.  Candidates should have experience of working in the Communications, Broadcast, Networks or Computer industries and preferably be able to demonstrate a knowledge, and application, of networks, computing applications and systems within industry based environments.  In particular, network, software or associated systems knowledge including deployment of Cisco, Hauwei or other network applications within systems, Java, Microsoft Visual Studio and C++ and other commonly used industry standard protocols and languages within real time environments.   These qualifications are industry lead courses and demand a high standard of project management and communications with our industry partners.  With this in mind, we welcome applicants who do not necessarily have an educational / teaching background.  For further information or an informal discussion please contact James Ward, Deputy Dean – School of Media (james.ward@rave.ac.uk). Closing date : Wednesday 20th February 2019 Interviews : Friday 1st March 2019 To apply :              (w) http://careers.rave.ac.uk For further details : (e) careers@rave.ac.uk                     (t) 020 3040 3622      If you are disabled and want to know more about job opportunities at Ravensbourne, please email our Disability Advice Line ravensbourne@disabilityrightsuk.org . We welcome applications from suitably qualified people from all sections of the community in our desire to reflect the diversity of the community we serve
Drax Group
IT Risk & Compliance Manager
Drax Group Northampton, UK
Do you want to make an impact within a growing, ambitious IT department? Do you have experience in implementing and maintaining information security risk assessment, risk management, risk treatment policies? If so, this is the opportunity for you! Opus Energy , part of the Drax group, is a leading independent supplier of gas and electricity to businesses across the UK. With over 315,000 customers and circa 900 employees spread across modern offices in Oxford, Northampton and Cardiff, we’re a dynamic and innovative organisation. Due to continued growth in our IT department we are looking to recruit an IT Risk and Compliance Manager to join our team in Northampton. In this role you will work closely with Business Change to ensure that projects have structured risk governance making sure risks are controlled, managed and risk treatment implemented in a consistent and auditable manner, in accordance with company policy. The post holder will be responsible for ensuring IT project teams have appropriate risk management and risk treatment controls embedded within their delivery schedule. You will provide direction in respect of risk assessment, risk management, good practice compliance, governance and risk treatment and document and rollout IT risk management policy for compliance and governance across  IT, projects and support audits, technical design authority and change advisory boards . You'll provide strong central oversight to deliver consistency and quality in risk management compliance work across the IT function, Drax group and wider business including the supply chain. You will lead the quarterly risk meetings with key stakeholders, communicating all IT related business risk and mitigation and be responsible for driving the delivery of mandatory risk management requirements to support compliance with the Smart Energy Code (SEC) as well as being responsible for representing Opus Energy during regulatory compliance audits and providing compliance evidence requirements to regulatory audit and inspection teams. Importantly you'll perform information security risk assessments in compliance with ISO 27005. You will need  a professional certification in risk management (eg IRM, ISACA, etc) or equivalent academic qualification and experience of delivering regulatory risk management compliance activities (ISO27005, SEC, or similar regulatory requirements). If this sounds of interest and you want to join a rapidly expanding IT department during an exciting period, we look forward to hearing from you.
Oct 30, 2018
Full time
Do you want to make an impact within a growing, ambitious IT department? Do you have experience in implementing and maintaining information security risk assessment, risk management, risk treatment policies? If so, this is the opportunity for you! Opus Energy , part of the Drax group, is a leading independent supplier of gas and electricity to businesses across the UK. With over 315,000 customers and circa 900 employees spread across modern offices in Oxford, Northampton and Cardiff, we’re a dynamic and innovative organisation. Due to continued growth in our IT department we are looking to recruit an IT Risk and Compliance Manager to join our team in Northampton. In this role you will work closely with Business Change to ensure that projects have structured risk governance making sure risks are controlled, managed and risk treatment implemented in a consistent and auditable manner, in accordance with company policy. The post holder will be responsible for ensuring IT project teams have appropriate risk management and risk treatment controls embedded within their delivery schedule. You will provide direction in respect of risk assessment, risk management, good practice compliance, governance and risk treatment and document and rollout IT risk management policy for compliance and governance across  IT, projects and support audits, technical design authority and change advisory boards . You'll provide strong central oversight to deliver consistency and quality in risk management compliance work across the IT function, Drax group and wider business including the supply chain. You will lead the quarterly risk meetings with key stakeholders, communicating all IT related business risk and mitigation and be responsible for driving the delivery of mandatory risk management requirements to support compliance with the Smart Energy Code (SEC) as well as being responsible for representing Opus Energy during regulatory compliance audits and providing compliance evidence requirements to regulatory audit and inspection teams. Importantly you'll perform information security risk assessments in compliance with ISO 27005. You will need  a professional certification in risk management (eg IRM, ISACA, etc) or equivalent academic qualification and experience of delivering regulatory risk management compliance activities (ISO27005, SEC, or similar regulatory requirements). If this sounds of interest and you want to join a rapidly expanding IT department during an exciting period, we look forward to hearing from you.
Go Ape
Application Support Manager (Office 365/Dynamics CRM)
Go Ape Bury Saint Edmunds, United Kingdom
Reports to:                  Head of IT Based:                         Company Registered office, Bury St Edmunds Hours of work: Average 37.5 hours/week, Mon – Fri   Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans. Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.   The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work. Responsibilities: Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365). Creating and managing system administration, including product, schedule and user functions in line with business change processes. Control and document all administrative changes. Define Dynamics CRM workflows. Managing outsourced development and support providers to objectives, deadlines and SLAs. Develops, documents and implements changes based on requests for change. Applies change control procedures. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures. Ensures system configuration information is complete, current and accurate. Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates. Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area Provide data reporting via Power BI. Analysis of report requirements through liaison with internal colleagues and external clients. Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported. Deal with third parties to provide maintenance assistance as and when required. Provide escalation management of support activities in a timely manner. The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers. The ability to prioritize work without the need for close supervision. Identifies, researches, and resolves technical problems. Knowledge Required: Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable. CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting Reporting tools, primarily Power BI. SharePoint and Power BI experience Experience of Cloud based services. Knowledge of C#.NET, JavaScript and Web Services SQL Database Administration (Desirable) MS Office (2010/2016) Mac OS X (10.6 through 10.10) ITIL Framework Skill Sets and abilities: Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary. Strong customer focus and enthusiasm for achieving excellence. Proven attention to detail and high standards for quality. Communication and interpersonal / customer service skills required. Ability to work with all levels of an organization required. Adopts an assertive and confident approach. Experience 3 years Microsoft Dynamics CRM experience. At least 3 years experience provisioning, developing and supporting companies Office 365 services. Excellent communication skills. Strong SQL Server and Reporting experience. The ability to undertake basic customization and configuration (Microsoft CRM). Managing outsourced development and support providers to objectives, deadlines and SLAs. Leisure, retail, e-commerce or logistics experience. Personal Circumstances Flexible in approach to changing demands of business and working hours. Willing to work ‘Out of Hours’ when necessary. Qualifications Relevant degree (Science based) or, HNC (with relevant experience). Relevant IT qualifications would be beneficial.
Nov 28, 2017
Full time
Reports to:                  Head of IT Based:                         Company Registered office, Bury St Edmunds Hours of work: Average 37.5 hours/week, Mon – Fri   Working within a dynamic and fast moving environment, across all business areas, to deliver IT services that enable us to successfully achieve our growth plans. Our requirement is for an experienced individual capable of working on their own initiative and communicating effectively with colleagues both verbally and in writing. The candidate will be willing to play a leading role in IT project activities and routine system maintenance. This role will primarily focus on 3rd line application support and delivery of enhancements to our Office 365 and CRM solutions ensuring the business maximizes the potential of the systems.   The successful candidate will be a highly-motivated self-starter with a huge amount of enthusiasm and an ability to work as part of a team with a willingness to adopt a flexible approach to working on BAU and project work. A true team player who is positive in outlook and customer focused. Excellent and proven organisation skills with the ability to prioritise conflicting demands combined with the ability to work under pressure and deliver to tight timescales. Conscientious and passionate about the quality of your work. Responsibilities: Provide dedicated support, configuration and administration to the companies Dynamics CRM platform (O365). Creating and managing system administration, including product, schedule and user functions in line with business change processes. Control and document all administrative changes. Define Dynamics CRM workflows. Managing outsourced development and support providers to objectives, deadlines and SLAs. Develops, documents and implements changes based on requests for change. Applies change control procedures. Drafts and maintains procedures and documentation for applications support. Manages application enhancements to improve business performance. Ensures that all requests for support are dealt with according to set standards and procedures. Ensures system configuration information is complete, current and accurate. Maintains and updates Knowledge Base articles and system documentation whenever required particularly during/after system updates. Maintains own knowledge of specific technical specialisms, provides detailed advice regarding their application and executes specialised tasks. The specialism can be any area of information or communication technology, technique, method, product or application area Provide data reporting via Power BI. Analysis of report requirements through liaison with internal colleagues and external clients. Work with operational and commercial colleagues to understand the business information requirements and to ensure the accuracy and relevance of the information reported. Deal with third parties to provide maintenance assistance as and when required. Provide escalation management of support activities in a timely manner. The ability to communicate effectively and with appropriate sensitivity with a wide variety of colleagues and suppliers. The ability to prioritize work without the need for close supervision. Identifies, researches, and resolves technical problems. Knowledge Required: Accreditation or demonstrable knowledge on Microsoft Dynamics 365 would be desirable. CRM knowledge across Sales or Customer Service including: Contact and Account Management, Lead and Opportunity Management, Quote and Sales Order Management, Data Modelling and reporting Reporting tools, primarily Power BI. SharePoint and Power BI experience Experience of Cloud based services. Knowledge of C#.NET, JavaScript and Web Services SQL Database Administration (Desirable) MS Office (2010/2016) Mac OS X (10.6 through 10.10) ITIL Framework Skill Sets and abilities: Excellent organizational/administrative/technical skills with agility to re-prioritize as necessary. Strong customer focus and enthusiasm for achieving excellence. Proven attention to detail and high standards for quality. Communication and interpersonal / customer service skills required. Ability to work with all levels of an organization required. Adopts an assertive and confident approach. Experience 3 years Microsoft Dynamics CRM experience. At least 3 years experience provisioning, developing and supporting companies Office 365 services. Excellent communication skills. Strong SQL Server and Reporting experience. The ability to undertake basic customization and configuration (Microsoft CRM). Managing outsourced development and support providers to objectives, deadlines and SLAs. Leisure, retail, e-commerce or logistics experience. Personal Circumstances Flexible in approach to changing demands of business and working hours. Willing to work ‘Out of Hours’ when necessary. Qualifications Relevant degree (Science based) or, HNC (with relevant experience). Relevant IT qualifications would be beneficial.
cloud direct
IT Support Engineer
cloud direct Bath, United Kingdom
We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...
Nov 23, 2017
Full time
We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...
Marin Software
Senior Database Administrator
Marin Software
London office (Soho), but full-time remote working applications considered (within the UK) Marin Software, headquartered in San Francisco, is looking for an outstanding individual in the UK, with extensive prior relational database experience, to join our Data Platform team. Marin is merging MySQL with Hadoop-based systems to form a next-generation platform, and is seeking an expert in production delivery and support, primarily for ORM databases with MySQL as well as Hadoop to help us realize the new platform. This is a deeply technical hands-on position, requiring extensive knowledge of MySQL, including MySQL internals, supporting many different technologies. The successful candidate will play a critical role in advising software engineers on scalability and performance best practices throughout the development process and must have stellar communications skills. You will play an integral part in shaping the future of Marin, the databases it uses, be open to learning new technologies, as well as working outside of your comfort zone. Working with data at Marin is an exciting opportunity where you will work with billions of rows, hundreds of thousands of transactions per second and petabytes of data. We manage billions of digital advertising spend, enjoying the challenges that come with big data and frequent changes from Facebook, Google, Amazon and more. This is a great opportunity to make a big impact on a business, which is highly ambitious and going through a highly exciting stage of our growth! Responsibilities Provide technical leadership to the Database Operations team and vision for all database aspects of Marin's next generation platform Represent the team on all architectural decisions regarding database issues, being an authoritarian on best practices Manage and maintain multiple production and pre-production MariaDB/MySQL, and MongoDB clusters, containing multi-petabytes of data Use prior experience to influence further developments with MySQL Perform administration, on-going management and monitoring of all database systems; always looking to streamline and improve processes Identify and troubleshoot performance/reliability issues, recommending and implementing solutions to overcome them to optimize our database cluster Triage, deep dive and troubleshoot complex issues in the Marin application and infrastructure across not only database systems but also Java, Python, MySQL, messaging, PHP, Angular and other open source technologies Support developers in building features that perform at scale, including writing, reviewing, and tuning SQL queries and recommending when something should be performed outside of the database Proactively develop scripts and tools required to support any or all of the above Automate where possible to ensure work is repeatable and consistent Protect the safety and integrity of the database platform through database design changes, backups and securing of database instances Participate in a 24x7 on-call Responsible for database operations such as data retention, health report, backup management, etc Essentials Proven, hands-on expertise with MySQL, with detailed understanding of internals, specifically with the InnoDB storage engine, isolation level, replication, partitioning, sharding, ACID, views, transactional SQL, and cache management Track record of writing and tuning SQL queries Experience in administration with MySQL and MongoDB recent major releases Experience working with OLTP and OLAP systems Experience with with making large DB and tables performant Solid knowledge of database design principles Experience with automation in either Ansible, Puppet or Chef, and practitioner of Infrastructure as Code Extremely honed problem-solving and debugging ability Experience with high availability 24x7 customer facing environments Advanced proficiency in Bash scripting and fundamental knowledge in either Perl or Python Highly flexible individual who enjoys working in a fast paced environment with a high rate of change Have clear and responsive communication style, setting expectations as to when tasks will complete Bachelor degree in Engineering, Computer Science or equivalent Desirable Experience of working in a globally distributed team Strong Linux administration skills Familiar with ORM methodologies Understanding of Java and Hibernate concepts Understanding of the Hadoop ecosystem such as Presto, Phoenix, HBase and distributed system operation with big data, such as HDFS file management or a strong desire to learn Advanced degree in Engineering, Computer Science or equivalent Marin Software is committed to promoting a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We offer a range of family-friendly, inclusive employment policies, flexible working arrangements and benefits to support our employees from different backgrounds .
Jan 22, 2021
Full time
London office (Soho), but full-time remote working applications considered (within the UK) Marin Software, headquartered in San Francisco, is looking for an outstanding individual in the UK, with extensive prior relational database experience, to join our Data Platform team. Marin is merging MySQL with Hadoop-based systems to form a next-generation platform, and is seeking an expert in production delivery and support, primarily for ORM databases with MySQL as well as Hadoop to help us realize the new platform. This is a deeply technical hands-on position, requiring extensive knowledge of MySQL, including MySQL internals, supporting many different technologies. The successful candidate will play a critical role in advising software engineers on scalability and performance best practices throughout the development process and must have stellar communications skills. You will play an integral part in shaping the future of Marin, the databases it uses, be open to learning new technologies, as well as working outside of your comfort zone. Working with data at Marin is an exciting opportunity where you will work with billions of rows, hundreds of thousands of transactions per second and petabytes of data. We manage billions of digital advertising spend, enjoying the challenges that come with big data and frequent changes from Facebook, Google, Amazon and more. This is a great opportunity to make a big impact on a business, which is highly ambitious and going through a highly exciting stage of our growth! Responsibilities Provide technical leadership to the Database Operations team and vision for all database aspects of Marin's next generation platform Represent the team on all architectural decisions regarding database issues, being an authoritarian on best practices Manage and maintain multiple production and pre-production MariaDB/MySQL, and MongoDB clusters, containing multi-petabytes of data Use prior experience to influence further developments with MySQL Perform administration, on-going management and monitoring of all database systems; always looking to streamline and improve processes Identify and troubleshoot performance/reliability issues, recommending and implementing solutions to overcome them to optimize our database cluster Triage, deep dive and troubleshoot complex issues in the Marin application and infrastructure across not only database systems but also Java, Python, MySQL, messaging, PHP, Angular and other open source technologies Support developers in building features that perform at scale, including writing, reviewing, and tuning SQL queries and recommending when something should be performed outside of the database Proactively develop scripts and tools required to support any or all of the above Automate where possible to ensure work is repeatable and consistent Protect the safety and integrity of the database platform through database design changes, backups and securing of database instances Participate in a 24x7 on-call Responsible for database operations such as data retention, health report, backup management, etc Essentials Proven, hands-on expertise with MySQL, with detailed understanding of internals, specifically with the InnoDB storage engine, isolation level, replication, partitioning, sharding, ACID, views, transactional SQL, and cache management Track record of writing and tuning SQL queries Experience in administration with MySQL and MongoDB recent major releases Experience working with OLTP and OLAP systems Experience with with making large DB and tables performant Solid knowledge of database design principles Experience with automation in either Ansible, Puppet or Chef, and practitioner of Infrastructure as Code Extremely honed problem-solving and debugging ability Experience with high availability 24x7 customer facing environments Advanced proficiency in Bash scripting and fundamental knowledge in either Perl or Python Highly flexible individual who enjoys working in a fast paced environment with a high rate of change Have clear and responsive communication style, setting expectations as to when tasks will complete Bachelor degree in Engineering, Computer Science or equivalent Desirable Experience of working in a globally distributed team Strong Linux administration skills Familiar with ORM methodologies Understanding of Java and Hibernate concepts Understanding of the Hadoop ecosystem such as Presto, Phoenix, HBase and distributed system operation with big data, such as HDFS file management or a strong desire to learn Advanced degree in Engineering, Computer Science or equivalent Marin Software is committed to promoting a diverse and inclusive workplace where we can all be ourselves and succeed on merit. We offer a range of family-friendly, inclusive employment policies, flexible working arrangements and benefits to support our employees from different backgrounds .
fortice
SC Cleared Senior Network Engineer
fortice Barrow-in-furness, Cumbria
Senior Network Engineer Location: Barrow/Remote Duration: 6 months Role will be InScope from April 2021 MUST BE SC CLEARED AND UK NATIONAL. Must be able to predominantly work Onsite in Barrow Role description *preferential skills in Cisco ACI technology* Overview of Role The key aim of the Network Business As Usual Lead role is to operationally manage all LAN, WAN and Voice services within the Account and deliver all contractual obligations and performance targets. Responsibilities To manage and perform management duties on a daily basis for the IT Network Support Teams and ensuring procedures and processes are adhered to. To ensure adequate staffing levels are maintained within the Network Support teams at all times. To ensure targets outlined by the SLA and KPI's are achieved. To ensure jobs assigned to the Network support group are managed and completed within targets outlined by the SLA. To set procedures and processes in line with standards within the Support environment. To line manage and be responsible for the personal and technical development of the Network Support Team, including appraisals and Development training plans. Quality checking and auditing of work carried out by the Network Support team. To liaise and work with members of the Service Desk, Server Services and Operation Support teams. To act as a primary point of contact for escalation from a Network Support level in times of major system outages, supplier issues and conflict resolution with customers. To monitor and identify any trends or irregular activities on jobs logged with the Network Support group that could relate to potential IT issues and escalate to the IT Service Delivery Manager. To ensure that all requests from customers for assistance are handled promptly and effectively, and if necessary escalated to the appropriate level. Ensure the Network team can provide 24x7 out of hours support Work closely with the Network Lead responsible for all Network related projects and client funded activities The applicant must have: Previous Network Management experience preferably in a Cisco environment
Jan 22, 2021
Contractor
Senior Network Engineer Location: Barrow/Remote Duration: 6 months Role will be InScope from April 2021 MUST BE SC CLEARED AND UK NATIONAL. Must be able to predominantly work Onsite in Barrow Role description *preferential skills in Cisco ACI technology* Overview of Role The key aim of the Network Business As Usual Lead role is to operationally manage all LAN, WAN and Voice services within the Account and deliver all contractual obligations and performance targets. Responsibilities To manage and perform management duties on a daily basis for the IT Network Support Teams and ensuring procedures and processes are adhered to. To ensure adequate staffing levels are maintained within the Network Support teams at all times. To ensure targets outlined by the SLA and KPI's are achieved. To ensure jobs assigned to the Network support group are managed and completed within targets outlined by the SLA. To set procedures and processes in line with standards within the Support environment. To line manage and be responsible for the personal and technical development of the Network Support Team, including appraisals and Development training plans. Quality checking and auditing of work carried out by the Network Support team. To liaise and work with members of the Service Desk, Server Services and Operation Support teams. To act as a primary point of contact for escalation from a Network Support level in times of major system outages, supplier issues and conflict resolution with customers. To monitor and identify any trends or irregular activities on jobs logged with the Network Support group that could relate to potential IT issues and escalate to the IT Service Delivery Manager. To ensure that all requests from customers for assistance are handled promptly and effectively, and if necessary escalated to the appropriate level. Ensure the Network team can provide 24x7 out of hours support Work closely with the Network Lead responsible for all Network related projects and client funded activities The applicant must have: Previous Network Management experience preferably in a Cisco environment
Oscar Associates Ltd
Technical Lead - Java & CMS
Oscar Associates Ltd Manchester, Lancashire
Vacancy: Technical Java Lead Skills: Leadership skills and experience growing a development/engineering team with a solid technical background in developing high quality, scalable Java applications using microservice/distributed systems architecture and previous use of CMS. Location: Manchester City Centre - flexible working arrangements offered Package: £70,000 plus benefits including annual bonus scheme, sharesave scheme, 24 days holiday plus bank holidays plus the opportunity to increase holiday days after service, private medical insurance, life assurance & several other discount schemes The Role This is an exciting time to join a hugely successful business who are embarking on a phase of change in their digital journey. You will have an integral role in ensuring they not only reach their goals in a wide development space but also as a wider engineering practice, at the right pace. You will be involved from the early stages so the potential to own and impact change will be endless. Initially, you will be focusing on the role out of their new CMS whilst utilising your technical background in AWS, Java and Microservices alongside leading Engineers, empowering them to use modern development standards, technologies, and best practice techniques. It will be essential for you to have the ability to work proactively with both people and tech; you'll respect and appreciate Legacy systems and processes, seeing it as an opportunity for change, not a challenge. Technical Lead role requirements: Solid technical experience in developing high quality, scalable and secure AWS, Java 8 or newer applications and services, using microservice/distributed systems architecture Previous commercial use of Content Management Systems (CMS), for example Strapi. Previous experience leading and growing technical teams is ideal or wanting to move into a Lead position Experience with Continuous Integration and Deployment (CI/CD) using Unit Testing and Mocking to produce highly automated build processes Lead the build and set up of development standards alongside other technical leads Any experience in the following would be a bonus: Scrum, Kanban, Git Version Control, eCommerce or search services (SOLR, Endeca, Algolia or AWS Elastic Search) The Company This really is an environment where you can progress from day 1, they take growth seriously and if you want to upskill yourself, they will do everything to make it happen. They encourage experimenting and trying new things every single day. You will have access to an extensive benefits package, flexible working arrangements and the very latest technology to support you every step of the way. Apply now! Interviews will be commencing immediately so please apply now with your latest CV. We do offer a referral fee for any successful recommendations. Vacancy: Technical Lead Skills: Leadership skills and experience growing a development/engineering team with a solid technical background in developing high quality, scalable Java applications using microservice/distributed systems architecture and previous use of CMS. Location: Manchester City Centre - flexible working arrangements offered Package: £70,000 plus benefits including annual bonus scheme, sharesave scheme, 24 days holiday plus bank holidays plus the opportunity to increase holiday days after service, private medical insurance, life assurance & several other discount schemes Oscar Technology is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Jan 21, 2021
Full time
Vacancy: Technical Java Lead Skills: Leadership skills and experience growing a development/engineering team with a solid technical background in developing high quality, scalable Java applications using microservice/distributed systems architecture and previous use of CMS. Location: Manchester City Centre - flexible working arrangements offered Package: £70,000 plus benefits including annual bonus scheme, sharesave scheme, 24 days holiday plus bank holidays plus the opportunity to increase holiday days after service, private medical insurance, life assurance & several other discount schemes The Role This is an exciting time to join a hugely successful business who are embarking on a phase of change in their digital journey. You will have an integral role in ensuring they not only reach their goals in a wide development space but also as a wider engineering practice, at the right pace. You will be involved from the early stages so the potential to own and impact change will be endless. Initially, you will be focusing on the role out of their new CMS whilst utilising your technical background in AWS, Java and Microservices alongside leading Engineers, empowering them to use modern development standards, technologies, and best practice techniques. It will be essential for you to have the ability to work proactively with both people and tech; you'll respect and appreciate Legacy systems and processes, seeing it as an opportunity for change, not a challenge. Technical Lead role requirements: Solid technical experience in developing high quality, scalable and secure AWS, Java 8 or newer applications and services, using microservice/distributed systems architecture Previous commercial use of Content Management Systems (CMS), for example Strapi. Previous experience leading and growing technical teams is ideal or wanting to move into a Lead position Experience with Continuous Integration and Deployment (CI/CD) using Unit Testing and Mocking to produce highly automated build processes Lead the build and set up of development standards alongside other technical leads Any experience in the following would be a bonus: Scrum, Kanban, Git Version Control, eCommerce or search services (SOLR, Endeca, Algolia or AWS Elastic Search) The Company This really is an environment where you can progress from day 1, they take growth seriously and if you want to upskill yourself, they will do everything to make it happen. They encourage experimenting and trying new things every single day. You will have access to an extensive benefits package, flexible working arrangements and the very latest technology to support you every step of the way. Apply now! Interviews will be commencing immediately so please apply now with your latest CV. We do offer a referral fee for any successful recommendations. Vacancy: Technical Lead Skills: Leadership skills and experience growing a development/engineering team with a solid technical background in developing high quality, scalable Java applications using microservice/distributed systems architecture and previous use of CMS. Location: Manchester City Centre - flexible working arrangements offered Package: £70,000 plus benefits including annual bonus scheme, sharesave scheme, 24 days holiday plus bank holidays plus the opportunity to increase holiday days after service, private medical insurance, life assurance & several other discount schemes Oscar Technology is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Be-IT Resourcing
Developer in Test - Remote
Be-IT Resourcing Edinburgh, Midlothian
Developer in Test We are looking for a Developer in Test who is excited to get their hands dirty and learn with an exciting consultancy. You will be working with the top people in the industry in some of the most interesting projects IT has to offer. You will be writing code to test code. This opportunity allows you to work as part of a larger team of engineers responsible for developing and testing of enterprise applications in an FDA regulated Laboratory environment that runs 24/7. The candidate must have the ability to work as a team and possess the ability to balance both the manual and automation requirements of this role. You must also be adaptable to the different changes and advances that the technology demands. You must communicate fluently with Team Leads (Dev and QA), Managers and Stakeholders. Work with different platforms such as APIs, Mobile and/or Web. Strong knowledge of software QA methodologies, tools and processes. Flexibility to work as Manual or Automation according to customer needs. Review & Analyze acceptance criteria for completeness. Make recommendations to improve product reliability, performance, quality assurance best practices and processes. MANUAL SKILL SET Perform manual testing of web applications and related Back End applications and systems. Create Test Plans outlining test approach and risk mitigation. Create and document Test Cases based on product requirements. Execute Test Plans and Test Cases including but not limited to the following types of testing: Functional, Negative, Integration, Security, Performance, Regression. Write detailed defect reports and work with development to assist with their troubleshooting, resolution and validation. Track and follow up requirements. Identify, record and follow up on defects. AUTOMATION SKILL SET: Responsible for analysing software requirements, developing test code and reporting results. Code to automate complex technical tasks by working on a testing framework that supports reporting and analysis. Execute test code (Regression, Sanity, Smoke, etc) for different environments. Follow/establish branching strategies for repositories. Provide status updates about development and execution Requirements. Proven Experience working in the Software development and QA life cycle. Proven Experience working with Software development methodologies such as Agile/Scrum. Proven Experience working with development tools (Jira or Azure DevOps, etc). Hands-on experience with both White Box and Black Box testing and techniques. Skills Good in experience with JavaScript using Typescript or Javascript with WebdriverIO + Mocha. Should have fair experience in Agile methodologies. Test Automation for API testing for a Front End React website. Test Automation for UI. The candidate should understand XML/XPATH. Experience working with Jira. Knowledge of SQL Strong knowledge of OOP principles. Please Apply Online
Jan 21, 2021
Full time
Developer in Test We are looking for a Developer in Test who is excited to get their hands dirty and learn with an exciting consultancy. You will be working with the top people in the industry in some of the most interesting projects IT has to offer. You will be writing code to test code. This opportunity allows you to work as part of a larger team of engineers responsible for developing and testing of enterprise applications in an FDA regulated Laboratory environment that runs 24/7. The candidate must have the ability to work as a team and possess the ability to balance both the manual and automation requirements of this role. You must also be adaptable to the different changes and advances that the technology demands. You must communicate fluently with Team Leads (Dev and QA), Managers and Stakeholders. Work with different platforms such as APIs, Mobile and/or Web. Strong knowledge of software QA methodologies, tools and processes. Flexibility to work as Manual or Automation according to customer needs. Review & Analyze acceptance criteria for completeness. Make recommendations to improve product reliability, performance, quality assurance best practices and processes. MANUAL SKILL SET Perform manual testing of web applications and related Back End applications and systems. Create Test Plans outlining test approach and risk mitigation. Create and document Test Cases based on product requirements. Execute Test Plans and Test Cases including but not limited to the following types of testing: Functional, Negative, Integration, Security, Performance, Regression. Write detailed defect reports and work with development to assist with their troubleshooting, resolution and validation. Track and follow up requirements. Identify, record and follow up on defects. AUTOMATION SKILL SET: Responsible for analysing software requirements, developing test code and reporting results. Code to automate complex technical tasks by working on a testing framework that supports reporting and analysis. Execute test code (Regression, Sanity, Smoke, etc) for different environments. Follow/establish branching strategies for repositories. Provide status updates about development and execution Requirements. Proven Experience working in the Software development and QA life cycle. Proven Experience working with Software development methodologies such as Agile/Scrum. Proven Experience working with development tools (Jira or Azure DevOps, etc). Hands-on experience with both White Box and Black Box testing and techniques. Skills Good in experience with JavaScript using Typescript or Javascript with WebdriverIO + Mocha. Should have fair experience in Agile methodologies. Test Automation for API testing for a Front End React website. Test Automation for UI. The candidate should understand XML/XPATH. Experience working with Jira. Knowledge of SQL Strong knowledge of OOP principles. Please Apply Online
Badenoch & Clark
Deputy Head of Development Operations
Badenoch & Clark
Role: Deputy Head of Development Operations Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: Flexible with occasional travel to other PHE sites Salary: £55,931 Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit the Deputy Head of Development Operations on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Development Operations, you will be leading a team responsible for DevOps and Testing across Public Health England's suite of web and mobile apps, making PHE a more data driven, customer focused, digital organisation. Main Duties & Responsibilities *Driving improvements across the PHE DevOps and QA practices *Managing the optimisation of development processes, identifying optimisation opportunities and driving the implementation of proposed solutions, across PHE's estate of mobile and web apps *Leading the testing across the suite of PHE's suite of web & mobile apps *Ensuring that cloud platforms are highly available and improving all aspects of service availability in a cost-effective manner, as well as manage the sustainability of cloud services including IaaS and PaaS *Delivering software in short iterations with frequent releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring productivity across a team of DevOps Engineers and QA Engineers *Working with the Head of Development, Deputy's, Product Owners, Business users across PHE and 3rd Party suppliers (in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Enforcing and promote Agile and best practices Essential Skills *Educated to degree level in relevant subject (C/A/I) *Experience with DevOps approaches to application testing and deployment (A/I) *Experience of AWS and/or Azure (A/I) *Experience with setting up CI/CD pipelines and microservice architecture (A/I) *Experience managing QA testing for websites and mobile apps (A/I) *Experience with Infrastructure as code and enterprise level security (A/I) *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) *Leading DevOps and testing across web and mobile apps (A/I) *Managing highly available services on a cloud platform and implementing CI technologies (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Jan 21, 2021
Role: Deputy Head of Development Operations Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: Flexible with occasional travel to other PHE sites Salary: £55,931 Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit the Deputy Head of Development Operations on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Development Operations, you will be leading a team responsible for DevOps and Testing across Public Health England's suite of web and mobile apps, making PHE a more data driven, customer focused, digital organisation. Main Duties & Responsibilities *Driving improvements across the PHE DevOps and QA practices *Managing the optimisation of development processes, identifying optimisation opportunities and driving the implementation of proposed solutions, across PHE's estate of mobile and web apps *Leading the testing across the suite of PHE's suite of web & mobile apps *Ensuring that cloud platforms are highly available and improving all aspects of service availability in a cost-effective manner, as well as manage the sustainability of cloud services including IaaS and PaaS *Delivering software in short iterations with frequent releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring productivity across a team of DevOps Engineers and QA Engineers *Working with the Head of Development, Deputy's, Product Owners, Business users across PHE and 3rd Party suppliers (in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Enforcing and promote Agile and best practices Essential Skills *Educated to degree level in relevant subject (C/A/I) *Experience with DevOps approaches to application testing and deployment (A/I) *Experience of AWS and/or Azure (A/I) *Experience with setting up CI/CD pipelines and microservice architecture (A/I) *Experience managing QA testing for websites and mobile apps (A/I) *Experience with Infrastructure as code and enterprise level security (A/I) *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) *Leading DevOps and testing across web and mobile apps (A/I) *Managing highly available services on a cloud platform and implementing CI technologies (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Badenoch & Clark
Deputy Head of Web and Data Development
Badenoch & Clark
Role: Deputy Head of Web and Data Development Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: London (Flexible with travel to PHE sites) Salary: £59,678 (£55,931 none London) Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit a Deputy Head of Web and Data Development on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Web and Data Development you will be leading a team responsible for the development and maintenance of PHE's suite of web applications, making PHE a more data-driven, customer-focused, digital organisation. Main Duties & Responsibilities *Developing, maintaining and driving improvements across the PHE suite of web applications *Providing expert technical knowledge through design, build and test phase, utilising TDD across the full stack; from Back End data sources to user interface *Overseeing the software development life cycle, delivering software in short iterations with frequent releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring productivity across a team of nine developers *Working with your team, the Head of Development, Deputies, Product Owners, Business users across PHE and 3rd Party suppliers ( in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Enforcing and promoting Agile and best practices Essential Skills *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) *Experience managing web applications and big data projects (A/I) *Educated to degree level in relevant subject (C/A/I) *Experience of working with or managing web and data applications built in either Python, C# or NodeJS (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience of designing and implementing web enterprise applications (A/I) *Experience of using data manipulation languages such as Python or R (A/I) *In-depth planning ability over various timeframes and experience of implementing plans with the flexibility to adjust plans and resource requirements as needed (A/I) *Experience managing web applications and big data projects (A/I) *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Jan 21, 2021
Role: Deputy Head of Web and Data Development Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: London (Flexible with travel to PHE sites) Salary: £59,678 (£55,931 none London) Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit a Deputy Head of Web and Data Development on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Web and Data Development you will be leading a team responsible for the development and maintenance of PHE's suite of web applications, making PHE a more data-driven, customer-focused, digital organisation. Main Duties & Responsibilities *Developing, maintaining and driving improvements across the PHE suite of web applications *Providing expert technical knowledge through design, build and test phase, utilising TDD across the full stack; from Back End data sources to user interface *Overseeing the software development life cycle, delivering software in short iterations with frequent releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring productivity across a team of nine developers *Working with your team, the Head of Development, Deputies, Product Owners, Business users across PHE and 3rd Party suppliers ( in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Enforcing and promoting Agile and best practices Essential Skills *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) *Experience managing web applications and big data projects (A/I) *Educated to degree level in relevant subject (C/A/I) *Experience of working with or managing web and data applications built in either Python, C# or NodeJS (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience of designing and implementing web enterprise applications (A/I) *Experience of using data manipulation languages such as Python or R (A/I) *In-depth planning ability over various timeframes and experience of implementing plans with the flexibility to adjust plans and resource requirements as needed (A/I) *Experience managing web applications and big data projects (A/I) *Evidencing strong technical leadership qualities, with a passion for delivering leading edge designs and inspiring a culture of technical excellence and innovative solution design (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Badenoch & Clark
Deputy Head of Mobile Development
Badenoch & Clark
Role: Deputy Head of Mobile Development Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: London Salary: £59,678 Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit a Deputy Head of Mobile Development on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Mobile Development you will be leading a team responsible for the development and maintenance of Public Health England's suite of mobile apps, making PHE a more data driven, customer focused, digital organisation Main Duties & Responsibilities *Developing, maintaining and driving improvements across the PHE suite of mobile applications. *Lead the development of mobile apps for the general public which empower individuals to make changes to their lifestyles and promote healthier living *Providing expert technical knowledge through design, build and test phase, utilising TDD across the full stack; from Back End data sources to user interface *Overseeing the software development life cycle, delivering software in short iterations with frequent *releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring the productivity across a team of seven lead and senior developers *Working with the Head of Development, Deputies, Product Owners, Business users across PHE and 3rd Party suppliers (in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Excellent customer and stakeholder management skills *Enforcing and promoting Agile and best practices Essential Skills *Educated to degree level in relevant subject (C/A/I) *Strong experience in iOS or Android development (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience developing digital applications working in a cloud environment(A/I) *Experience of mobile testing methods and mobile security (A/I) *Educated to degree level in relevant subject (C/A/I) *Strong experience in iOS or Android development (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience developing digital applications working in a cloud environment(A/I) *Experience of mobile testing methods and mobile security (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Jan 21, 2021
Role: Deputy Head of Mobile Development Job Type: Fixed Term Contract, 2 years Hours: 37.5 Grade: G7 Upper Location: London Salary: £59,678 Intro Badenoch & Clark are proud to be partnering with Public Health England to supply the best IT talent for a number of opportunities to support the ongoing digitalisation and evolution of services over the next 1-2 years. Public Health England exist to protect and improve the nation's health and wellbeing and reduce health inequalities. Public Health England do this through world-leading science, research, knowledge and intelligence, advocacy, partnerships and providing specialist public health services. As a result, we are looking to recruit a Deputy Head of Mobile Development on a 24-month Fixed Term Contract to work within the Information and Communications Technology Department. ICT Intro The Information and Communications Technology Department (ICT) has primary responsibility for service technical infrastructure and support. ICT has staff at a number of locations throughout the Organisation. The key functions of ICT are to provide and support such systems required by the staff of Public Health England (PHE), and to provide the technical infrastructure to enable all forms of corporate communication, both within the Organisation and between the Organisation and its customers and stakeholders. Benefits * Learning and development tailored to your role *An environment with flexible working options * A culture encouraging inclusion and diversity * A Civil Service pension Job Summary As the Deputy Head of Mobile Development you will be leading a team responsible for the development and maintenance of Public Health England's suite of mobile apps, making PHE a more data driven, customer focused, digital organisation Main Duties & Responsibilities *Developing, maintaining and driving improvements across the PHE suite of mobile applications. *Lead the development of mobile apps for the general public which empower individuals to make changes to their lifestyles and promote healthier living *Providing expert technical knowledge through design, build and test phase, utilising TDD across the full stack; from Back End data sources to user interface *Overseeing the software development life cycle, delivering software in short iterations with frequent *releases, whilst maintaining best practice (TDD) and code quality *Line managing and ensuring the productivity across a team of seven lead and senior developers *Working with the Head of Development, Deputies, Product Owners, Business users across PHE and 3rd Party suppliers (in public and private sector) to ensure delivery *Seeking to improve your knowledge in work areas and recommend new tools, platforms, ways of working *Excellent customer and stakeholder management skills *Enforcing and promoting Agile and best practices Essential Skills *Educated to degree level in relevant subject (C/A/I) *Strong experience in iOS or Android development (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience developing digital applications working in a cloud environment(A/I) *Experience of mobile testing methods and mobile security (A/I) *Educated to degree level in relevant subject (C/A/I) *Strong experience in iOS or Android development (A/I) *Experience in CI/CD and the required tools and technology approach (A/I) *Experience developing digital applications working in a cloud environment(A/I) *Experience of mobile testing methods and mobile security (A/I) Things you need to know Security *Successful candidates must pass a disclosure and barring security check. *People working with government assets must complete basic personnel security standard checks. Selection process details *Open to all external applicants (anyone) from outside the Civil Service (including by definition internal applicants). *Feedback will only be provided if you attend an interview or assessment. Badenoch & Clark and Public Health England are equal opportunities employers. If you are unfortunately unsuccessful for this opportunity, we will keep your details on file and may contact you about any other suitable opportunities. Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information.
Spectrum IT Recruitment (South) Ltd
IT Infrastructure Technical Design Lead
Spectrum IT Recruitment (South) Ltd Basingstoke, Hampshire
We have a great opportunity to join a household name as an IT Infrastructure Technical Design Lead that will work closely with the Enterprise Architecture Team to design and design the IT Platforms including Unix & Windows Servers, IaaS Solutions and Storage Infrastructure As IT Infrastructure Technical Design Lead you will: Translate and advise implementation of solutions into the infrastructure based on an existing high-level design from the Solution Architecture, to produce a corresponding infrastructure design. Produce infrastructure designs that take account of currently available/reusable capacity as well as specifying new infrastructure Collaborative engagement with Solution Architects & PM's to identify the right infrastructure. Review and feedback on architectural objectives for solutions proposed Review new technologies and how these would interact with existing support processes and infrastructure Liaise with approved suppliers to provide resourcing and infrastructure costs A consultant to project managers advising on resourcing requirements, either internal or external, to achieve project technical deliverables within time scales Ensure third party consultants adhere to IT operations standards whilst achieving project deliverables Provide advice and guidance to internal or external technical specialists supporting and implementing solutions Design and develop a constant technology design roadmap The successful IT Infrastructure Technical Design Lead will have proven experience in: Working as a senior technical expert in the following fields: VMware and virtualization Active Directory & SCCM SAN and NAS Storage Azure and Cloud deployments Server and Network Security Other areas beneficial areas of experience include: Database Backup & recovery The following skills being highly desirable: Checkpoint, BIGIP, CISCO ASA, Riverbed Proven experience working within 24/7 IT operational environment Proven experience delivering continuous service improvements for the business Expert within the technology fields of Platforms The role of IT Infrastructure Technical Design Lead is paying up to £60,000 with benefits including bonus, pension, 25 days holiday and more. Currently working from home this role will eventually require some time in the office, based in Basingstoke. To apply for this IT Infrastructure Technical Design Lead role please apply now or contact Chris Lynes at Spectrum IT
Jan 21, 2021
Full time
We have a great opportunity to join a household name as an IT Infrastructure Technical Design Lead that will work closely with the Enterprise Architecture Team to design and design the IT Platforms including Unix & Windows Servers, IaaS Solutions and Storage Infrastructure As IT Infrastructure Technical Design Lead you will: Translate and advise implementation of solutions into the infrastructure based on an existing high-level design from the Solution Architecture, to produce a corresponding infrastructure design. Produce infrastructure designs that take account of currently available/reusable capacity as well as specifying new infrastructure Collaborative engagement with Solution Architects & PM's to identify the right infrastructure. Review and feedback on architectural objectives for solutions proposed Review new technologies and how these would interact with existing support processes and infrastructure Liaise with approved suppliers to provide resourcing and infrastructure costs A consultant to project managers advising on resourcing requirements, either internal or external, to achieve project technical deliverables within time scales Ensure third party consultants adhere to IT operations standards whilst achieving project deliverables Provide advice and guidance to internal or external technical specialists supporting and implementing solutions Design and develop a constant technology design roadmap The successful IT Infrastructure Technical Design Lead will have proven experience in: Working as a senior technical expert in the following fields: VMware and virtualization Active Directory & SCCM SAN and NAS Storage Azure and Cloud deployments Server and Network Security Other areas beneficial areas of experience include: Database Backup & recovery The following skills being highly desirable: Checkpoint, BIGIP, CISCO ASA, Riverbed Proven experience working within 24/7 IT operational environment Proven experience delivering continuous service improvements for the business Expert within the technology fields of Platforms The role of IT Infrastructure Technical Design Lead is paying up to £60,000 with benefits including bonus, pension, 25 days holiday and more. Currently working from home this role will eventually require some time in the office, based in Basingstoke. To apply for this IT Infrastructure Technical Design Lead role please apply now or contact Chris Lynes at Spectrum IT
Experis IT
IT Service Desk Agent
Experis IT Farnborough, Hampshire
IT Service Desk Agent IT Service Desk Agent - (CompTIA, ITIL, Service Desk, Customer Service) is required by a global Intelligence and National Security, Science and Technology organisation who are looking for a IT Service Desk Agent to join them on a permanent basis in their Farnborough office. As the IT Service Desk Agent, you will be providing IT Service Desk support to both internal and external customers, covering software, hardware and mobile devices in a 24/7/365 environment. You will provide 1st and 2nd line support via phone, email and face to face. Be responsible for IT call logging/ticketing within agreed SLA. Strong communication and interpersonal skills are needed as you will be dealing with people of all technical abilities and seniority levels. What's in it for the IT Service Desk Agents? Working for a recognised company with an excellent reputation Excellent benefits package including contributory pension, Life Cover, income protection and much more Excellent Salary Working in a company who invest in their team (including certifications & subscriptions) Excellent Career Development opportunities You will be working within industry leading teams and people Essential Skills for the IT Service Desk Agents: Eligible for SC clearance Flexible with ability to work 24/7/365 shifts Service Desk experience OR hold or working towards ITIL or CompTIA certification Strong customer service skills both via telephone and face to face IT knowledge Service Desk experience OR hold or working towards ITIL or CompTIA certification Knowledge of ITIL Desirable Skills for the IT Service Desk Agents: Hold ITIL Certification (Foundation v3) Knowledge of Active Directory Understand Networking CompTIA A+ qualification Support knowledge of Windows 10 Experience of supporting Office 365 is desirable If you have the essential skills, keen to work as an IT Service Desk Agents and wanting to work for a company who invest in their technology and staff, then please apply via the link.
Jan 21, 2021
Full time
IT Service Desk Agent IT Service Desk Agent - (CompTIA, ITIL, Service Desk, Customer Service) is required by a global Intelligence and National Security, Science and Technology organisation who are looking for a IT Service Desk Agent to join them on a permanent basis in their Farnborough office. As the IT Service Desk Agent, you will be providing IT Service Desk support to both internal and external customers, covering software, hardware and mobile devices in a 24/7/365 environment. You will provide 1st and 2nd line support via phone, email and face to face. Be responsible for IT call logging/ticketing within agreed SLA. Strong communication and interpersonal skills are needed as you will be dealing with people of all technical abilities and seniority levels. What's in it for the IT Service Desk Agents? Working for a recognised company with an excellent reputation Excellent benefits package including contributory pension, Life Cover, income protection and much more Excellent Salary Working in a company who invest in their team (including certifications & subscriptions) Excellent Career Development opportunities You will be working within industry leading teams and people Essential Skills for the IT Service Desk Agents: Eligible for SC clearance Flexible with ability to work 24/7/365 shifts Service Desk experience OR hold or working towards ITIL or CompTIA certification Strong customer service skills both via telephone and face to face IT knowledge Service Desk experience OR hold or working towards ITIL or CompTIA certification Knowledge of ITIL Desirable Skills for the IT Service Desk Agents: Hold ITIL Certification (Foundation v3) Knowledge of Active Directory Understand Networking CompTIA A+ qualification Support knowledge of Windows 10 Experience of supporting Office 365 is desirable If you have the essential skills, keen to work as an IT Service Desk Agents and wanting to work for a company who invest in their technology and staff, then please apply via the link.
Spectrum IT Recruitment (South) Ltd
NOC Engineer
Spectrum IT Recruitment (South) Ltd Eastleigh, Hampshire
A progressive and market leading technology company are looking for a NOC Engineer from various backgrounds to join them at an exciting time for the business. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. SC Cleared or eligible for clearance. Commercial Networking knowledge. Firwall Configuration Switch and Router configuration Understanding of PKI (public key infrastructure) and key management. This is a great opportunity for a Network Engineer/Infrastructure Engineer/or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role please forward your CV to (see below) or call Cameron.
Jan 21, 2021
Full time
A progressive and market leading technology company are looking for a NOC Engineer from various backgrounds to join them at an exciting time for the business. The NOC Engineer will be given the opportunity to expand their skills portfolio as exposure will be given across a range of technologies and platforms. The responsibilities of the NOC Engineer will include: The implementation, monitoring and support of the companies IT Infrastructure and Networking. Adherence to IT Support and service processes. Working closely with a project manager and technical support teams. Proactively monitoring IT Systems to ensure 24x7x365 uptime. Work on the continuous support and improvement of the UK IT Infrastructure by working on upgrades and other improvements. Having input into the development of the IT dashboard for the Network Operational Centre. The NOC Engineer will have the following skills and experience: Commercial IT Support experience. Tenacious approach to learning new technology and processes. Happy working in a team environment, prepared to share specialist knowledge with colleagues. SC Cleared or eligible for clearance. Commercial Networking knowledge. Firwall Configuration Switch and Router configuration Understanding of PKI (public key infrastructure) and key management. This is a great opportunity for a Network Engineer/Infrastructure Engineer/or IT Support Technician who are keen to expand their skills and knowledge. Training and exposure to a wide range of technologies will be provided. To apply for this NOC Engineer role please forward your CV to (see below) or call Cameron.
Synergize Consulting Ltd
IT Infrastructure Support Specialist
Synergize Consulting Ltd
Our client are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT related needs. The IT Infrastructure Support Specialist will be supporting the customer's Servers, networks (and associated hardware) and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services. They will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day and the successful candidate will be required to undertake any work which is assigned to them and that will support the facility and the customer. Candidates must be willing and able to undergo UK Government security clearance. Hours: The rota will either be 4 days or 4 nights on' based on a 12.5-hour shift, followed by 6 days off' on rotation. Key areas of Responsibilities: The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Laptop Desktop Printer MS Office 2016 Windows 10 Datacentre Switch, Router Storage Tape archive Windows Server 2012/16 SQL Server 2014/16 Firewalls Load Balancers Security appliances Security McAfee suite Trend suite Bitdefender LogRhythm RSA AD CISCO ISE CISCO Tripwire Bluecoat Toolsets/Admin CA suite ServiceNow Network Shares Print services Licences Certificates Visual Studio Professional 2012 PowerISO 6.7 vRealize suite Unisphere Management SQL Management Studio Microsoft Enterprise Mobility + Security (EMS) Microsoft Systems Management Server (SMS) Process (ITIL) Incident Request Problem (RCA) Change/Patch Experience/Qualifications The successful candidate will have extensive experience working within a similar role. Excellent communication skills - both written and verbal. Experience of working in shared or leveraged team environments. Ability to remain calm under pressure and in crisis. Excellent workload prioritisation and multitasking skills. Excellent people skills: ability to quickly build rapport with stakeholders. Good listening skills. Show an awareness of the wider implications of decisions. Excellent analytical and problem-solving skills. SC Security Clearance Required Working Hours: The service provided by the team is 24/7 365 days a year. There are 5 shift teams that work on a shift-based rota system which comprises of 4 (day or night) 12 and a half hour shifts, followed by 6 days off. However, due to the new service being implemented, there will be an initial shift pattern, as follows: Phase 1 - Monday to Friday, 08:00 to 16:00, excluding bank holidays Phase 2 - Extended Working Hours, Monday to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 - Full Service 24/7/365 on a rota basis
Jan 20, 2021
Full time
Our client are currently recruiting for an IT Infrastructure Support Specialist to work onsite at a large government customer account based in the Cumbria area. The IT Infrastructure Support Specialist will be working within a dedicated systems support team at the customer site, on a 24/7 365 shift pattern. The successful candidate will be key in supporting the facility and the customer with their IT related needs. The IT Infrastructure Support Specialist will be supporting the customer's Servers, networks (and associated hardware) and storage. Therefore, they will be required to have good knowledge/experience within these areas as well as having experience within desktop services. They will generally work, in a three-person team, to provide all services as requested by the Team Leaders. The work will be varied from day to day and the successful candidate will be required to undertake any work which is assigned to them and that will support the facility and the customer. Candidates must be willing and able to undergo UK Government security clearance. Hours: The rota will either be 4 days or 4 nights on' based on a 12.5-hour shift, followed by 6 days off' on rotation. Key areas of Responsibilities: The successful candidate will be expected to investigate technical issues, run diagnostics, and interpret manufacturers management tools to determine root cause and resolve technical problems. The IT Infrastructure Support Specialist would be expected to have knowledge/experience of the following, but not limited to: Desktop Services Laptop Desktop Printer MS Office 2016 Windows 10 Datacentre Switch, Router Storage Tape archive Windows Server 2012/16 SQL Server 2014/16 Firewalls Load Balancers Security appliances Security McAfee suite Trend suite Bitdefender LogRhythm RSA AD CISCO ISE CISCO Tripwire Bluecoat Toolsets/Admin CA suite ServiceNow Network Shares Print services Licences Certificates Visual Studio Professional 2012 PowerISO 6.7 vRealize suite Unisphere Management SQL Management Studio Microsoft Enterprise Mobility + Security (EMS) Microsoft Systems Management Server (SMS) Process (ITIL) Incident Request Problem (RCA) Change/Patch Experience/Qualifications The successful candidate will have extensive experience working within a similar role. Excellent communication skills - both written and verbal. Experience of working in shared or leveraged team environments. Ability to remain calm under pressure and in crisis. Excellent workload prioritisation and multitasking skills. Excellent people skills: ability to quickly build rapport with stakeholders. Good listening skills. Show an awareness of the wider implications of decisions. Excellent analytical and problem-solving skills. SC Security Clearance Required Working Hours: The service provided by the team is 24/7 365 days a year. There are 5 shift teams that work on a shift-based rota system which comprises of 4 (day or night) 12 and a half hour shifts, followed by 6 days off. However, due to the new service being implemented, there will be an initial shift pattern, as follows: Phase 1 - Monday to Friday, 08:00 to 16:00, excluding bank holidays Phase 2 - Extended Working Hours, Monday to Friday, 07:00 to 19:00, excluding bank holidays Phase 3 - Full Service 24/7/365 on a rota basis
Head of Digital Development and IT
Hafod Housing Association
We are searching for a Head of Digital Development and IT to join us on a permanent, full time basis, working 36 hours per week. This role offers a salary of £70,000 - £75,000 per annum plus generous benefits. This position would normally be based from our head office in Culverhouse Cross, Cardiff however we are all currently working from home and want to continue to work in a flexible way in future; we are open to receiving applications from individuals who require flexible or remote working long term. As an organisation we value innovation and change. We know that investing in digital ways of working will enable us to better achieve our strategic objectives. Our digital transformation will touch every part of our organisation and will enable us to continue our journey of overhauling legacy systems, developing the digital skills of our colleagues and communities, and enabling us to deliver our services in a more efficient way. What you'll do We are at the start of an exciting change journey which will grow an internal focus on digital development to enable us to better leverage data and emerging technologies to design and deliver customer and colleague centric services. As Head of Digital Development and IT you will be leading at a strategic level on business change through digital ways of working driven by customer needs. You will develop and deliver our Digital Development strategy ensuring it is appropriate for our context, designed for scale, is data driven and sustainable; reusing and improving as required. You will provide leadership to the digital and IT teams, nurturing positive and productive working relationships with leaders from across the organisation to support the achievement of our strategic priorities. What you'll need You'll be a strategic leader with the ability to deliver sustainable business change through digital ways of working. You'll have knowledge of emerging technologies, and will be able to shape and deliver transformative and innovative strategies from the initial planning stage through to launch and delivery, ensuring the smooth and effective transition from projects into business as usual. You will bring creativity and credibility to help the team deliver a culture of continuous improvement and a digital-first approach. You will need a relevant qualification and experience in the field of digital development and IT with a proven track record in delivering at a strategic level, and ensuring the effective transition of new ways of working into business as usual. Benefits £70,000 - £75,000 per annum 28 days annual leave (plus bank holidays) - increasing with length of service Option to work a 9-day fortnight Flexible working Generous pension contributions Join a socially conscious not-for-profit organisation Employee assistance programme and well-being resource available 24/7 'Perks' - a range of shopping and activity discounts and cashback options We are a family friendly organisation Develop with the support of our academi Opportunities for development Through our academi we provide a range of learning and development opportunities to support you on your learning journey with us. We offer development opportunities for every stage of your career. From technical training to leadership development we have a range of programmes. Next steps Download the recruitment pack to learn more about us and this role. If you would like further information about this opportunity which you have not be able to find in the pack please contact Karen Rosser on Click here to contact this recruiter . If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform. We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy. Closing date: Sunday 31 January First stage interviews: Tuesday 9 February Final stage interviews/presentation: Monday 15 February Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.
Jan 20, 2021
Full time
We are searching for a Head of Digital Development and IT to join us on a permanent, full time basis, working 36 hours per week. This role offers a salary of £70,000 - £75,000 per annum plus generous benefits. This position would normally be based from our head office in Culverhouse Cross, Cardiff however we are all currently working from home and want to continue to work in a flexible way in future; we are open to receiving applications from individuals who require flexible or remote working long term. As an organisation we value innovation and change. We know that investing in digital ways of working will enable us to better achieve our strategic objectives. Our digital transformation will touch every part of our organisation and will enable us to continue our journey of overhauling legacy systems, developing the digital skills of our colleagues and communities, and enabling us to deliver our services in a more efficient way. What you'll do We are at the start of an exciting change journey which will grow an internal focus on digital development to enable us to better leverage data and emerging technologies to design and deliver customer and colleague centric services. As Head of Digital Development and IT you will be leading at a strategic level on business change through digital ways of working driven by customer needs. You will develop and deliver our Digital Development strategy ensuring it is appropriate for our context, designed for scale, is data driven and sustainable; reusing and improving as required. You will provide leadership to the digital and IT teams, nurturing positive and productive working relationships with leaders from across the organisation to support the achievement of our strategic priorities. What you'll need You'll be a strategic leader with the ability to deliver sustainable business change through digital ways of working. You'll have knowledge of emerging technologies, and will be able to shape and deliver transformative and innovative strategies from the initial planning stage through to launch and delivery, ensuring the smooth and effective transition from projects into business as usual. You will bring creativity and credibility to help the team deliver a culture of continuous improvement and a digital-first approach. You will need a relevant qualification and experience in the field of digital development and IT with a proven track record in delivering at a strategic level, and ensuring the effective transition of new ways of working into business as usual. Benefits £70,000 - £75,000 per annum 28 days annual leave (plus bank holidays) - increasing with length of service Option to work a 9-day fortnight Flexible working Generous pension contributions Join a socially conscious not-for-profit organisation Employee assistance programme and well-being resource available 24/7 'Perks' - a range of shopping and activity discounts and cashback options We are a family friendly organisation Develop with the support of our academi Opportunities for development Through our academi we provide a range of learning and development opportunities to support you on your learning journey with us. We offer development opportunities for every stage of your career. From technical training to leadership development we have a range of programmes. Next steps Download the recruitment pack to learn more about us and this role. If you would like further information about this opportunity which you have not be able to find in the pack please contact Karen Rosser on Click here to contact this recruiter . If you are interested in applying for this role, please click 'Apply' and you will be diverted to our recruitment platform. We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy. Closing date: Sunday 31 January First stage interviews: Tuesday 9 February Final stage interviews/presentation: Monday 15 February Hafod reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

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