Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/13/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/05/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/05/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
03/05/2026
Full time
Information Security Consultant, Security Platforms Engineering, Enterprise Information Systems (EIS) Full-Time, Hybrid - Springfield, MA The Opportunity Working closely with MassMutual business partners, you'll help design and implement solutions that address unique security challenges, streamline incident response, and automate critical workflows. The role is centered on building and maintaining resilient logging, data pipeline, and SOAR platforms in collaboration with the Security Operations Center and Security Intelligence teams, directly supporting our mission to enhance detection, response, and overall security posture. The Team We are looking for fast thinking, eager to learn team players to join the Security Platforms team. When you join the Security Platforms team, you'll be working with a group of people who are passionate about our security, innovation, and the success of our business partners. The Impact: This position offers the opportunity to play a key role in advancing our enterprise's centralized logging and SOAR capabilities. You will be responsible for deploying, managing, and optimizing centralized logging tools, data pipeline, and SOAR platforms at scale, ensuring robust visibility and rapid response across the organization. In addition, you will be working with internal customers and key stakeholders such as the Security Operations Center to onboard logs, manipulate data, create playbooks, write scripts, and configure integrations. The Minimum Qualifications Bachelors Degree or equivalent professional experience 5+ years of experience in information technology field 1+ years experience with centralized logging, SIEM, and data pipeline Weekly on-call duties assigned based on team rotation (currently once every 10 weeks) The Ideal Qualifications M aintaining SIEM and data pipeline platform stability, diagnosing and resolving issues related to the platforms, creating, responding to, and resolving alerts, onboarding and parsing data Experience with SOAR platforms Working knowledge of Terraform, GitHub, Jenkins, Amazon Machine Image (AMI) updates Experience with data manipulation and data science Expertise with regular expressions Hands on experience with or in support of any of the following vendors: Kafka, Sumo Logic, Splunk, Cribl, Crowdstrike, AWS, XSOAR, Torq, Palo Alto, Fortinet, Netskope, Google, Apple, Microsoft, Atlassian, and other applicable products preferred Experience with Linux system administration Experience with scripting languages, programming in JSON, JavaScript, python, and bash Experience with UNIX, Windows Servers, Java Knowledge of information security systems such as firewalls, intrusion detection, antivirus, data loss protection, vulnerability scanning, Active Directory, and LDAP Preferred knowledge of Database Management (MySQL, Sybase, Oracle, DB2, MS-SQL), building queries and developing stored procedures Information security solutions development either from an architect or engineering perspective Experience troubleshooting inside of a corporate network Experience with secure data communications and applications Extensive knowledge of current and upcoming IT security technologies Excellent written and oral communication skills and customer service skills Exceptional troubleshooting skills and ability to problem solve with little to no supervision Working knowledge of ServiceNow and JIRA tickets for customer assistance What to Expect as Part of MassMutual and the Team Regular collaboration within the Security Platforms Engineering team Focused one-on-one time with your manager Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups Access to learning content on Degreed and other informational platforms Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our California Consumer Privacy Act Disclosures page.
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
01/14/2026
Full time
AI Applications Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107213 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams(ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting not primary. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary) plus experience with Node.js/Next.js/React/TypeScript and Java; demonstrated ability to quickly learn new tools/frameworks. Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, CrewAI/AutoGen. Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Hybrid search & reranking (BM25+dense, Cohere/Voyage/Jina rerankers), synthetic data generation, provenance/watermarking. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Certifications and Licenses: Required: One of (or equivalent experience with): Google/AWS/Azure ML/AI certifications or strong demonstrable portfolio of production AI systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form . Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. Discovery and fun. Stroll through historic sculptures, trails, and museums. Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more. Redwood City. Our new Stanford Redwood City campus, opened in 2019, will be the workplace for approximately 2 . click apply for full job details
AI Data Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107222 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems with a passion for working with enterprise data? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams (ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Data Engineering & EDA: Build and optimize data ingestion, transformation, and quality pipelines. Conduct exploratory data analysis (EDA) to surface patterns, anomalies, and insights that inform AI models and decision-making. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Enterprise Data Understanding: Strong knowledge of enterprise systems (ServiceNow, Salesforce, Oracle Financials, etc.) and how to extract, transform, and analyze data from them. Data Engineering & Analysis: Proficiency in building data pipelines, conducting exploratory data analysis (EDA), profiling datasets, and preparing features for ML/AI use cases. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary), with experience in SQL and one or more general-purpose languages (Java, Node.js, or TypeScript). Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, and CrewAI/AutoGen Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Advanced Data Techniques: Hybrid search/reranking, synthetic data generation, provenance/watermarking, dataset drift detection. Certifications and Licenses: Required: One or more certifications in Google, AWS, or Azure AI/ML, or equivalent demonstrable portfolio of production AI/data systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. . click apply for full job details
01/14/2026
Full time
AI Data Engineer Business Affairs: University IT (UIT), Redwood City, California, United States Information Technology Services Sep 08, 2025 Post Date 107222 Requisition # Job Purpose Are you an experienced AI/GenAI engineer who loves shipping real systems with a passion for working with enterprise data? Join Stanford's Enterprise Technology team to design, implement, and support AI solutions across university use cases. In this role, you will influence strategic direction, requirements, and architecture for AI driven information systems, incorporating new capabilities (LLMs, RAG, agentic frameworks, MLOps) to improve workflow, efficiency, and decision-making. You may serve as the technical lead for specific AI tracks and interrelated applications. This role blends hands-on engineering with mentorship and thought leadership. You will prototype and productionize-presenting proofs of concept, demoing solutions to stakeholders, and partnering with project managers, technical managers, architects, security, infrastructure, and application teams (ServiceNow, Salesforce, Oracle Financials, etc.) Core Duties: AI/ML System Implementation & Integration: Translate requirements into well-engineered components (pipelines, vector stores, prompt/agent logic, evaluation hooks) and implement them in partnership with the platform/architecture team. Data Engineering & EDA: Build and optimize data ingestion, transformation, and quality pipelines. Conduct exploratory data analysis (EDA) to surface patterns, anomalies, and insights that inform AI models and decision-making. Application & Agent Development: Build and maintain LLM-based agents/services that securely call enterprise tools (ServiceNow, Salesforce, Oracle, etc.) using approved APIs and tool-calling frameworks. Create lightweight internal SDKs/utilities where needed. RAG & Search Enablement: Configure and optimize RAG workflows (chunking, embeddings, metadata filters) and integrate with existing search/vector infrastructure-escalating architecture changes to designated architects. MLOps & SDLC Practices: Follow and improve team standards for CI/CD, testing, prompt/model versioning, and observability. Own feature delivery through dev/test/prod, coordinating with release managers. Governance, Security & Compliance: Apply established guardrails (PII redaction, policy checks, access controls). Partner with InfoSec and architects to close gaps; document decisions and risks. Metrics & Reporting: Instrument services with KPIs (latency, cost, accuracy/quality) and build lightweight dashboards. Deep BI/reporting. Documentation & Communication: Write clear technical docs (APIs, workflows, runbooks), user stories, and acceptance criteria. Support and sometimes lead UAT/test activities. Collaboration & Mentorship: Facilitate working sessions with stakeholders; mentor junior engineers through code reviews and pair programming; provide concise updates and risk flags. Education & Experience: Bachelor's degree and eight years of relevant experience or a combination of education and relevant experience. Required Knowledge, Skills, and Abilities: Agent/Agentic Framework Experience: Built and shipped at least one production LLM agent or agentic workflow using frameworks such as LangGraph, LangChain, CrewAI/AutoGen, Google Agent Builder/Vertex AI Agents (or equivalent). Able to explain tool selection, orchestration logic, and post deployment support. Proven Delivery: Implemented 3+ AI/ML projects and 2+ GenAI/LLM projects in production, with operational support (monitoring, tuning, incident response). Projects should serve sizable user populations and demonstrate measurable efficiency gains. Enterprise Data Understanding: Strong knowledge of enterprise systems (ServiceNow, Salesforce, Oracle Financials, etc.) and how to extract, transform, and analyze data from them. Data Engineering & Analysis: Proficiency in building data pipelines, conducting exploratory data analysis (EDA), profiling datasets, and preparing features for ML/AI use cases. Strong understanding of AI/ML concepts (LLMs/transformers and classical ML) and experience designing, developing, testing, and deploying AI-driven applications. Programming Expertise: Python (primary), with experience in SQL and one or more general-purpose languages (Java, Node.js, or TypeScript). Experience with cloud AI stacks (e.g., Google Vertex AI, AWS Bedrock, Azure OpenAI) and vector/search technologies (Pinecone, Elastic/OpenSearch, FAISS, Milvus, etc.). Knowledge of data design/architecture, relational and NoSQL databases, and data modeling. Thorough understanding of SDLC, MLOps, and quality control practices. Ability to define/solve logical problems for highly technical applications; strong problem-solving and systematic troubleshooting skills. Excellent communication, listening, negotiation, and conflict resolution skills; ability to bridge functional and technical resources. Desired Knowledge, Skills, and Abilities: MLOps Tooling: MLflow, Kubeflow, Vertex Pipelines, SageMaker Pipelines; LangSmith/PromptLayer/Weights & Biases. Open Source Savvy: Experience working with, customizing, and improving open-source solutions; comfortable contributing fixes/features upstream. Rapid Tech Adoption: Demonstrated ability to pick up a new technology/framework quickly and deliver production value with it. GenAI Frameworks: LangChain, LlamaIndex, DSPy, Haystack, LangGraph, Agent Engine, Google ADK, AWS AgentCore, and CrewAI/AutoGen Security & Governance: Implementing AI guardrails, red-teaming, and policy enforcement frameworks. Enterprise Integrations: ServiceNow, Salesforce, Oracle Financials, or others. UI Development: React/Next.js/Tailwind for internal tools. Prompt engineering at scale: Structured prompts (JSON/function-calling), templates, version control; automated/offline & online evals (rubrics, hallucination/bias checks, A/B tests, golden sets). Parameter efficient fine tuning (LoRA/QLoRA/adapters), supervised instruction tuning; hosting open weight models (Llama/Mistral/Qwen) with vLLM/TGI/Ollama. Safety/guardrails frameworks (Guardrails.ai, NeMo Guardrails, Azure/AWS safety filters) and jailbreak/drift detection. Telemetry & governance: prompt/model drift monitoring, policy as code, audit logging, red teaming playbooks. Advanced Data Techniques: Hybrid search/reranking, synthetic data generation, provenance/watermarking, dataset drift detection. Certifications and Licenses: Required: One or more certifications in Google, AWS, or Azure AI/ML, or equivalent demonstrable portfolio of production AI/data systems. Physical Requirements : Constantly perform desk-based computer tasks. Frequently sit, grasp lightly/fine manipulation. Occasionally stand/walk, writing by hand. Rarely use a telephone, lift/carry/push/pull objects that weigh up to 10 pounds. Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job. Working Conditions: May work extended hours, evenings, and weekends. Work Standards: Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations. Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned. Subject to and expected to stay in sync with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in Stanford's Administrative Guide, . The expected pay range for this position is $169,728 to $190,000 per annum. Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location and external market pay for comparable jobs. At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website ( ) provides detailed information on Stanford's extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process. Why Stanford is for You: Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with: Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak. A caring culture. We provide superb retirement plans, generous time-off, and family care resources. A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits. . click apply for full job details
Posting Number: PG194329EP Internal Recruitment : No Working Title: Manager, Automated Workload Services (AWS) Anticipated Hiring Range: $95,000 - $115,000 Work Schedule: Monday-Friday, 8 am - 5 pm, with potential for flexibility, occasional work outside of business hours and participation in 24 7 on call rotation. Job Location: Raleigh, NC Department : Shared Services, OIT About the Department: The Office of Information Technology (OIT) provides a broad range of IT services for NC State University students, faculty, and staff. The Automated Workload Services (AWS) team, in the Shared Services Department of OIT, administers software packages such as IBM Workload Scheduler for job scheduling, IBM B2B Integrator for Electronic Data Interchange (EDI) processing, and OnBase for report management. Utilizing these tools, the team manages large volumes of critical business processing 24 7, 365 days/year, according to varying university business cycles. The team is also responsible for monitoring and maintaining the health of Configuration Items in the ServiceNow Configuration Management Database (CMDB). Given the time sensitivity and critical nature of the work, all team members are designated as mandatory during adverse weather and all emergencies. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The manager leads a team of four technical professionals responsible for daily production and system process management. This position oversees the execution and monitoring of more than one thousand automated and manual processes, ensuring accuracy, efficiency, and continuity of critical business functions. The manager collaborates with cross-functional teams to resolve data and system issues, streamline workflows, and implement process improvements. Key responsibilities and duties include Lead a team of technical professionals, organize and prioritize their work schedules, conduct performance management and motivate staff professional development Develop technical skills within the team to automate complex job streams, implement data bursting rules, apply EDI data mapping with financial institutions and monitor CMDB Consult with customers to establish requirements, identify areas for process improvement, make recommendations and implement solutions to meet business needs Identify and investigate processing incidents, take leading role in collaborating with cross-functional teams to resolve or escalate, and track to resolution Develop operational procedures, maintain current documentation and be responsible for specialized equipment Configure and customize system software, such as business process automation, EDI and report distribution Work with software vendors and technical teams to plan and implement system updates or migrations Coordinate and test process automation, EDI and report distribution software changes Unix system administration and scripting to manage workload automation, Electronic Data Interchange mapping, report distribution and CMDB Discovery Automation, planning and control of production batch processes and root cause analysis of process failures Use of EDI translation software and mapping tools to define format and exchange data with trading partners Onboard new resources, assist with automation efforts and ensure the completeness and accuracy of the Configuration Management Database (CMDB) Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Master's degree with 2-4 years of related work experience or a Bachelor's degree with 3-5 years of related work experience or an equivalent combination of education and training. Additionally, a minimum of 1 year of supervisory experience is required. Other Required Qualifications: One to two years of management experience Demonstrated ability to communicate effectively with others of varying technical expertise and provide excellent customer service Proven skills in project management and staff management Capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills Production support experience in a 24 7 enterprise environment Experience managing batch processes with workload scheduling management software Experience with Electronic Data Interchange mapping and software Demonstrated unix skills including shell scripting experience Experience with ERP applications such as PeopleSoft or SAP Experience with ServiceNow or a similar ticket management tool Preferred Qualifications: Three or more years of management experience Three or more years experience with IBM Workload Scheduler administration, including advanced skills such as creation and maintenance of operational runbooks, job modification, scheduling and rerun/restart Three or more years experience with IBM B2B Integrator and advanced knowledge of EDI mapping Unix software configuration and system administration experience Three or more years of scripting experience with languages such as Python, PowerShell or Bash scripting Three or more years of ServiceNow experience including CMDB Discovery and CMDB Dashboards ITIL certification Required License(s) or Certification(s): N/A Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/07/2025 Anticipated Close Date: Open until filled Special Instructions to Applicants: Along with your completed application, please include as attachments a cover letter, resume and the contact information for at least three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID: 517101 - Shared Services EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
01/14/2026
Full time
Posting Number: PG194329EP Internal Recruitment : No Working Title: Manager, Automated Workload Services (AWS) Anticipated Hiring Range: $95,000 - $115,000 Work Schedule: Monday-Friday, 8 am - 5 pm, with potential for flexibility, occasional work outside of business hours and participation in 24 7 on call rotation. Job Location: Raleigh, NC Department : Shared Services, OIT About the Department: The Office of Information Technology (OIT) provides a broad range of IT services for NC State University students, faculty, and staff. The Automated Workload Services (AWS) team, in the Shared Services Department of OIT, administers software packages such as IBM Workload Scheduler for job scheduling, IBM B2B Integrator for Electronic Data Interchange (EDI) processing, and OnBase for report management. Utilizing these tools, the team manages large volumes of critical business processing 24 7, 365 days/year, according to varying university business cycles. The team is also responsible for monitoring and maintaining the health of Configuration Items in the ServiceNow Configuration Management Database (CMDB). Given the time sensitivity and critical nature of the work, all team members are designated as mandatory during adverse weather and all emergencies. Wolfpack Perks and Benefits: As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being. What we offer: Medical , Dental , and Vision Flexible Spending Account Retirement Programs Disability Plans Life Insurance Accident Plan Paid Time Off and Other Leave Programs 12 Holidays Each Year Tuition and Academic Assistance And so much more! Attain Work-life balance with our Childcare benefits, Wellness & Recreation Membership , and Wellness Programs that aim to build a thriving wolfpack community. Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered. Essential Job Duties: The manager leads a team of four technical professionals responsible for daily production and system process management. This position oversees the execution and monitoring of more than one thousand automated and manual processes, ensuring accuracy, efficiency, and continuity of critical business functions. The manager collaborates with cross-functional teams to resolve data and system issues, streamline workflows, and implement process improvements. Key responsibilities and duties include Lead a team of technical professionals, organize and prioritize their work schedules, conduct performance management and motivate staff professional development Develop technical skills within the team to automate complex job streams, implement data bursting rules, apply EDI data mapping with financial institutions and monitor CMDB Consult with customers to establish requirements, identify areas for process improvement, make recommendations and implement solutions to meet business needs Identify and investigate processing incidents, take leading role in collaborating with cross-functional teams to resolve or escalate, and track to resolution Develop operational procedures, maintain current documentation and be responsible for specialized equipment Configure and customize system software, such as business process automation, EDI and report distribution Work with software vendors and technical teams to plan and implement system updates or migrations Coordinate and test process automation, EDI and report distribution software changes Unix system administration and scripting to manage workload automation, Electronic Data Interchange mapping, report distribution and CMDB Discovery Automation, planning and control of production batch processes and root cause analysis of process failures Use of EDI translation software and mapping tools to define format and exchange data with trading partners Onboard new resources, assist with automation efforts and ensure the completeness and accuracy of the Configuration Management Database (CMDB) Other Responsibilities: Other tasks and responsibilities may be assigned based on the needs of the organization and evolving priorities. Minimum Education and Experience: Master's degree with 2-4 years of related work experience or a Bachelor's degree with 3-5 years of related work experience or an equivalent combination of education and training. Additionally, a minimum of 1 year of supervisory experience is required. Other Required Qualifications: One to two years of management experience Demonstrated ability to communicate effectively with others of varying technical expertise and provide excellent customer service Proven skills in project management and staff management Capable of quickly learning new tools and processes, be detail oriented, and possess strong interpersonal, time management and organizational skills Production support experience in a 24 7 enterprise environment Experience managing batch processes with workload scheduling management software Experience with Electronic Data Interchange mapping and software Demonstrated unix skills including shell scripting experience Experience with ERP applications such as PeopleSoft or SAP Experience with ServiceNow or a similar ticket management tool Preferred Qualifications: Three or more years of management experience Three or more years experience with IBM Workload Scheduler administration, including advanced skills such as creation and maintenance of operational runbooks, job modification, scheduling and rerun/restart Three or more years experience with IBM B2B Integrator and advanced knowledge of EDI mapping Unix software configuration and system administration experience Three or more years of scripting experience with languages such as Python, PowerShell or Bash scripting Three or more years of ServiceNow experience including CMDB Discovery and CMDB Dashboards ITIL certification Required License(s) or Certification(s): N/A Valid NC Driver's License required: Yes Commercial Driver's License required: No Job Open Date: 11/07/2025 Anticipated Close Date: Open until filled Special Instructions to Applicants: Along with your completed application, please include as attachments a cover letter, resume and the contact information for at least three professional references. Position Number: Position Type: EPS/SAAO Full Time Equivalent (FTE) (1.0 = 40 hours/week): 1.0 Appointment: 12 Month Recurring Mandatory Designation - Adverse Weather: Mandatory - Adverse Weather Mandatory Designation - Emergency Events: Mandatory - Fire/Explosions, Mandatory - Medical Emergencies, Mandatory - Hazardous Material Incidents, Mandatory - Transportation Accidents, Mandatory - Evacuations/Natural Hazards, Mandatory - Utilities/Infrastructure Failure, Mandatory - Threats of Violence/Terrorism/Interpersonal Emergencies Department ID: 517101 - Shared Services EEO: NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at or . Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Senior Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Compliance with Department of Defense (DoD) 8140.03 (8570) Information Assurance Technical (IAT) Level 2. Oversee and guide team members in the deployment, administration, development, and integration of the ServiceNow suite of tools on RHEL and Windows operating systems, while facilitating collaboration with database developers on MariaDB requirements. Lead the team in utilizing Agile, Scrum, and SDLC methodologies to coordinate, track, and deliver projects efficiently, fostering a culture of continuous improvement and accountability. Coordinate closely with Project Managers and Technical Leads, ensuring clear communication of team progress, risks, and technical challenges. Direct integration efforts with Cisco Network Services Orchestrator, GOTS, and other enterprise tools, assigning integration tasks and ensuring successful outcomes. Oversee the creation and maintenance of technical documentation by the team, ensuring accuracy and completeness for operations users and providing user handoff training as needed. Monitor the team's efforts to maintain IT system and application performance/availability while responding proactively to emerging issues. Lead the team in hardening and securing systems, supporting Risk Management Framework (RMF) authorization and accreditation (A&A) efforts, and ensuring all engineered solutions are compliant. Guide the automation and orchestration of ServiceNow deployment activities using modern tools and methods (Ansible, Python, Terraform, PowerShell), and mentor the team in best practices for testing, validation, and verification. Manage the troubleshooting, diagnosis, and resolution of complex system and service issues, overseeing Root Cause Analysis (RCA) and driving continuous improvement. Direct system performance analysis and tuning activities, ensuring solutions are efficiently configured and optimized by the team. Lead engineering projects and technical processes through the Systems Development Life Cycle (SDLC), ensuring the team meets deliverables, achieves positive outcomes, and stays within scope and budget. Oversee the delivery of well-developed and engineered solutions as deployable packages, ensuring Operations teams can transition solutions to production environments with minimal manual intervention and high success rates. Perform additional duties as assigned and needed in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 16 years of experience that can be a combination of work history and education. This equates to a doctorate and 8 years of experience OR a master's and 10 years OR a bachelor's and 12 years OR an associate's and 14 years OR HS and 16 years . Must meet Information Assurance Technical (IAT) Level 2 certification requirements. Additional requirements include: Must have at least 5 years of relevant ServiceNow experience that can be a combination of work history, education, and training. Must have Certification: ServiceNow Certified System Administrator . Must have at least one other advanced ServiceNow certification. Team Leadership experience. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and lead others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Proven experience automating the implementation and configuration of ServiceNow technologies to support large scale enterprise solution deployments and configuration management efforts. Hands-on experience with developing, evaluating, assessing, and refining automated testing, validation, and verifications methods. Excellent client-facing and internal communication skills. Exceptional organizational skills, including attention to detail, multitasking and critical thinking skills. Skilled in working within a team environment within a professional office setting. Skilled in the ability to focus study and research to rapidly solve specific problems. Excellent and clear written documentation skills. Excellent self-study to achieve advanced training as required by the team and the program. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Excellent verbal communication skills. Working knowledge of Service Now or other ITSM. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Experience innovating in a collaborative environment. Advanced system architecture, design, and integration. Experience with databases. Ideally including MariaDB. Required Cross platform and integration experience including Windows, Linux, Juniper, and Cisco. Demonstrated experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Desired Qualifications: CompTIA Security+ or equivalent will meet the minimum requirement for the role. ISC2 CISSP or equivalent is strongly preferred and exceeds the minimum requirement for this role. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer III) (Government) earns between $108,000 - $225,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
01/05/2026
Full time
Job Description: AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers' mission. Our National Security Team supports the intelligence community, providing, operating, and assuring critical voice, video and collaboration services for the full spectrum of operations. AT&T has an opening for an NMS ServiceNow Software Designer: To support a key program in AT&T's National Security business segment. The NMS IT Software Designer will provide expert knowledge of network management systems, operating systems, commercial software, government software, and full integration of toolsets and servers. This position requires office presence a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered. Description of Job Duties/Responsibilities: Deploy, administer, develop, and integrate the ServiceNow suite on RHEL and Windows; collaborate with database developers on MariaDB connectivity, schema, and performance requirements. Work within Agile/Scrum and SDLC processes to plan, build, test, and deliver ServiceNow features; participate in stand-ups, sprint planning, reviews, and retrospectives. Collaborate with Project Managers and Technical Leads to communicate status, risks, and technical challenges; provide estimates and technical inputs. Design and implement integrations between ServiceNow, Cisco Network Services Orchestrator (NSO), GOTS, and other enterprise tools using REST/SOAP APIs, IntegrationHub, and MID Server. Create and maintain technical documentation (design specs, runbooks, user guides) and support user handoff training when required. Monitor application performance and availability; build dashboards/alerts and proactively remediate issues. Implement security hardening and compliance controls; support RMF authorization and accreditation (A&A) by producing artifacts, remediating findings, and applying DISA STIG/SCAP benchmarks and customer-specific requirements. Support the automation of ServiceNow deployments and related tasks by contributing to the development of scripts using Ansible, Python, Terraform, and PowerShell; assist in creating test, validation, and verification scripts. Troubleshoot and resolve complex system and service issues; perform and document Root Cause Analysis (RCA) and implement corrective actions. Conduct system performance analysis and tuning to optimize configurations and throughput. Execute engineering tasks across the SDLC, adhering to change/release processes and delivering within scope and schedule. Package and deliver well-engineered solutions for Operations to deploy to production with minimal manual steps and a high success rate. Perform additional duties as assigned in a dynamic environment to support evolving business and technical requirements. Required Clearance: TS/SCI with polygraph. (/sci) () Required Qualifications: Candidate must have 10 years of experience that can be a combination of work history and education. This equates to a Doctorate and 3 years, master's and 4 years, bachelor's and 6 years, associates and 8 years or HS diploma and 10 years . Additional required qualifications include: Compliance with Department of Defense (DoD) 8140 Information Assurance Technical (IAT) Level 2. The candidate must be highly motivated. Able to work independently with both local and geographically diverse team members. Using effective time management skills to meet deliverable timelines. Must have at least 1 year of relevant ServiceNow experience that can be a combination of work history, education, and training. The candidate must also have experience working within concept, design, engineering, production, and sustainment phases of ServiceNow system development lifecycle. Experience with at least one of (Agile, Scrum, SDLC). Must be able to work with minimal supervision to perform complex technical tasks and work with others effectively. Must be able to process and analyze information and trouble calls submitted by a customer (e.g., system administrator, developer, security specialist), make determinations, and provide and implement solutions. Strong communication skills for working effectively with clients and team members. Strong organizational skills, including attention to detail, multitasking and critical thinking skills Skilled in working within a team environment within a professional office setting. Thrive within a highly dynamic and changing environment while adapting and managing shifting customer priorities. Strong written and verbal communication skills. Working knowledge of Service Now or other ITSM platforms. Experience working with Microsoft Office products: Word, Excel, PowerPoint, and Outlook. Desired Qualifications: Certification: ServiceNow Certified System Administrator . Cross platform and integration experience. Windows, Linux, Android, Juniper, and Cisco. Experience developing and scripting within ServiceNow using languages such as JavaScript, as well as integrating ServiceNow with external systems using Java, Python, Perl, or PowerShell. Experience with databases including MariaDB. Ready to join our team? Apply today! Our NMS ServiceNow Software Designer (IT Software Developer II) (Government) earns between $98,100 - $200,000 yearly. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training. Joining our team comes with amazing perks and benefits: Medical/Dental/Vision coverage 401(k) plan Tuition reimbursement program Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays) Pro-rated when working less than 40 hrs/wk. Paid Parental Leave Paid Caregiver Leave Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone Weekly Hours: 40 Time Type: Regular Location: Chantilly, Virginia It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
Job Title: SAP Fiori Lead Specialist Engineer Location: San Jose, CA Experience Required: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced SAP Fiori Lead Specialist Engineer with extensive hands-on expertise in designing, developing, and implementing SAP Fiori applications within large enterprise environments. The ideal candidate should have strong SAP UI5, Fiori Elements, OData services, and SAP S/4HANA integration skills along with a solid understanding of SAP BTP, workflow, and security concepts. This is a senior-level role requiring leadership abilities, solution architecture experience, and the ability to collaborate closely with business stakeholders and technical teams. Key Responsibilities Lead the end-to-end design, development, and deployment of custom and standard SAP Fiori applications. Architect scalable Fiori solutions integrated with SAP S/4HANA, ECC, and SAP Business Technology Platform. Develop and enhance SAP UI5 applications using JavaScript, HTML5, CSS, JSON, XML, and OData services. Collaborate with functional and backend ABAP teams to design OData services and application interfaces. Perform application performance optimization, debugging, issue resolution, and enhancements. Drive user experience improvements aligned with business requirements and UI/UX best practices. Oversee system upgrades, patches, testing cycles, and production support activities. Work with stakeholders to gather requirements, translate them into technical specifications, and deliver high-quality solutions. Ensure secure access, authentication, and role-based authorization setup for Fiori applications. Mentor team members, provide code reviews, and lead delivery efforts across multiple projects. Required Qualifications 12+ years of overall IT experience with 7+ years of hands-on SAP Fiori/UI5 development expertise. Proven experience with SAP UI5, SAP Fiori Elements, Smart Controls, and OData service development. Strong knowledge of SAP S/4HANA and SAP Gateway architecture. Experience integrating Fiori apps with SAP BTP, Workflow, CAP, and launchpad configurations. Proficiency in JavaScript, CSS, HTML5, JSON, XML, and responsive UI design principles. Experience in debugging, troubleshooting, and performance tuning of SAP Fiori/UI5 applications. Strong understanding of SAP security, roles, and authorization concepts for Fiori applications. Hands-on experience working in Agile delivery environments and DevOps CI/CD processes. Excellent communication, problem-solving, and stakeholder management skills. Preferred Skills Experience with SAP Mobile Services, MDK mobile development, or hybrid app frameworks. Knowledge of SAP CAP, RAP Model, and Node.js or Java development on SAP BTP. Background in UX research, usability testing, wireframing, and prototyping tools. Experience leading technical teams and managing enterprise-scale SAP program deliveries. Familiarity with Solution Manager, Jira, ServiceNow, and version control tools such as Git.
12/17/2025
Job Title: SAP Fiori Lead Specialist Engineer Location: San Jose, CA Experience Required: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced SAP Fiori Lead Specialist Engineer with extensive hands-on expertise in designing, developing, and implementing SAP Fiori applications within large enterprise environments. The ideal candidate should have strong SAP UI5, Fiori Elements, OData services, and SAP S/4HANA integration skills along with a solid understanding of SAP BTP, workflow, and security concepts. This is a senior-level role requiring leadership abilities, solution architecture experience, and the ability to collaborate closely with business stakeholders and technical teams. Key Responsibilities Lead the end-to-end design, development, and deployment of custom and standard SAP Fiori applications. Architect scalable Fiori solutions integrated with SAP S/4HANA, ECC, and SAP Business Technology Platform. Develop and enhance SAP UI5 applications using JavaScript, HTML5, CSS, JSON, XML, and OData services. Collaborate with functional and backend ABAP teams to design OData services and application interfaces. Perform application performance optimization, debugging, issue resolution, and enhancements. Drive user experience improvements aligned with business requirements and UI/UX best practices. Oversee system upgrades, patches, testing cycles, and production support activities. Work with stakeholders to gather requirements, translate them into technical specifications, and deliver high-quality solutions. Ensure secure access, authentication, and role-based authorization setup for Fiori applications. Mentor team members, provide code reviews, and lead delivery efforts across multiple projects. Required Qualifications 12+ years of overall IT experience with 7+ years of hands-on SAP Fiori/UI5 development expertise. Proven experience with SAP UI5, SAP Fiori Elements, Smart Controls, and OData service development. Strong knowledge of SAP S/4HANA and SAP Gateway architecture. Experience integrating Fiori apps with SAP BTP, Workflow, CAP, and launchpad configurations. Proficiency in JavaScript, CSS, HTML5, JSON, XML, and responsive UI design principles. Experience in debugging, troubleshooting, and performance tuning of SAP Fiori/UI5 applications. Strong understanding of SAP security, roles, and authorization concepts for Fiori applications. Hands-on experience working in Agile delivery environments and DevOps CI/CD processes. Excellent communication, problem-solving, and stakeholder management skills. Preferred Skills Experience with SAP Mobile Services, MDK mobile development, or hybrid app frameworks. Knowledge of SAP CAP, RAP Model, and Node.js or Java development on SAP BTP. Background in UX research, usability testing, wireframing, and prototyping tools. Experience leading technical teams and managing enterprise-scale SAP program deliveries. Familiarity with Solution Manager, Jira, ServiceNow, and version control tools such as Git.