283 jobs found

This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance. Support and System Administrator Salary up to £35,000 FTE (grade B/C) including generous holiday allowance London office with the opportunity to work from home The role will include the following duties: System Administration of Linux servers and internal IT infrastructure Providing 3rd line support to their customers via the Operations team Involvement in systems architecture Some involvement in code level solutions Supporting a range of bespoke software solutions for both their internal use and their members use Supporting our internal teams with IT and the use of Office 365 IT Information All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS. Office 365 A bit about the company… Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope. Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success. Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator

Senior Linux Infrastructure Engineer IT Group Plymouth £40,000 dependent on qualifications and experience Full-time; open-ended appointment (Part Time/Job Share Considered) Operations Level 3   Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.  PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean.  On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.  It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.  Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims: Science excellence and impact Business excellence Social responsibility Environmental responsibility This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling.  Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects. PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).   Job Purpose The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation. We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans. We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.   Key Deliverables Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate. Plan, install and support hardware, software and service upgrades Support and maintain server and container automation, deployment and orchestration tools Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence. Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute. Liaise with third party suppliers. Contribute to the ongoing Continual Service Improvement and capacity planning activities Produce relevant, accurate and detailed documentation for existing and future systems and services Diligently expand knowledge and experience and endeavour to share with others Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.   Experience & Eligibility Requirements Excellent inter personable and communication skills Strong documentation and written skills Working knowledge of Dell server and storage systems. In-depth knowledge of Centos/Fedora In-depth knowledge of storage block/file based and distributed file systems Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt) Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium) Working knowledge of workload management software (Slurm) Knowledge of Linux Security Best practices Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet) Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)   If you can bring any of these skills too, this will strengthen your application: Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other Management of staff Knowledge of disaster recovery methodologies   The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies. PML is committed to equality, diversity and inclusion, and our policy can be found  https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented. The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.

Do you consider yourself a highly skilled systems administrator? Are you enthusiastic about working co-operatively as part of an expert team where quality of service, attention to detail, and a willingness to respond positively to new challenges are equally important? Do you have the ability to converse with users at all technical levels, and to respond systematically and methodically to problems even under pressure? Are you able to work well independently as well as part of a wider team? If so, we would like to hear from you. The Mathematical Institute, University of Oxford is looking for an experienced Senior Systems Administrator to join its friendly, dynamic and well established team, responsible for providing IT support for over 1,000 desktop users and a further 1,000 roving users within the department. Reporting to the Head of IT, your responsibilities will include providing day-to-day user support and maintaining excellent levels of service delivery, whilst also progressing longer-term projects and proactively contributing to the creation and evolution of departmental IT strategy. As a senior member of an IT team of seven, you will be expected to assist team members in developing existing skills, and to take the technical lead, where appropriate, on complex projects and system developments. The IT team are responsible for collectively supporting system security, upgrades and development, as well as providing general IT support in person and via an email support request tracking system. This is a permanent position. Although advertised at Grade 8, the department would be willing to consider candidates at Grade 7 (£32,817 - £40,322 p.a.) with potential but less experience who are seeking a development opportunity, for whom the responsibilities would be adjusted accordingly. If you would like to have an informal conversation about the post, please contact Dr Waldemar Schlackow ( waldemar.schlackow@maths.ox.ac.uk ) or Dr Keith Gillow ( keith.gillow@maths.ox.ac.uk ). Informal queries about the application process should be directed to the Recruitment Co-ordinator, quoting the vacancy reference 145548. Please note that candidates will be selected for interview based on their ability to meet the selection criteria as specified in the attached job description. You will be required to upload a supporting statement detailing how you meet each of these selection criteria, a curriculum vitae, and the names and contact details of two referees as part of your online application. In addition, applicants will be asked to complete a brief online test at their convenience within the week following the closing date. The closing date for applications is 12.00 noon on Monday 23 March 2020. Interviews are anticipated to take place on Monday 20 April 2020.

We’re looking for a hands-on individual who is solutions focused and has LMS admin experience (preferably Moodle or Totara Learn) to support in all aspects of maintaining, troubleshooting and improving the Academy’s core platform, Kaya. You will learn the platform inside out, and work with a number of internal and external stakeholders to ensure Kaya provides high-quality, relevant, accessible and engaging learning opportunities for the sector, to help fulfil the Academy’s charitable mission. The Organisation The Humanitarian Leadership Academy (Academy) is a global learning initiative with a mission to enable people to prepare for and respond to crises in their own countries. To achieve this, the Academy acts as a catalyst for the improved quality, accessibility and sustainability of humanitarian learning and knowledge so that the delivery of aid is more effective, immediate, and local – saving lives and safe-guarding livelihoods. https://www.humanitarianleadershipacademy.org/ https://www.kayaconnect.org/   The Role As LMS Support Specialist, you will: Upload new content to the platform, and ensure the consistency and quality of existing content in the course catalogue. Support both Academy staff/consultants and end-users by providing swift resolution to technical issues, queries and administrative requests. Work closely with and provide support to the Platform Manager as required, particularly with the testing of new developments and the delivery of projects, to ensure Kaya remains a robust, innovative and ultimately sector-leading learning platform. The Person To be successful you will have experience in administration of a Learning Management System (LMS) – preferably Moodle or Totara Learn – and familiarity with a range of online/blended learning methodologies, standards and formats that can be set up, managed and maintained using an LMS. Ultimately, you will have a high level of digital literacy and the ability to quickly adopt new technological tools and approaches. To apply please visit our website or click Here. Closing date: Sunday 14th July 2019  

Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at:  www.blacksunplc.com  What’s in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community   -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities

Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.  What's in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community  -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities

We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

Permanent Contract Up to £30,000 per annum The Royal Opera House continues to lead the way in opera, ballet, music and dance live on stage at our heritage theatre site here in Covent Garden, and reaching out to audiences across the UK and worldwide with our cinema screenings and content through other digital platforms. Our Technology Operations team service a broad range of requirements across all departments of the organization and a number of business critical systems, from customer facing and marketing to scheduling and finance.    We are now looking for an Applications Administrator - Office 365 / SharePoint to join our Digital Development and Technology team, to support the maintenance of our SharePoint Online environment and Office 365, and provide second and third line support, in line with ITIL processes. Reporting to the Head of Technology Operations, you will work with the Cloud Infrastructure team to ensure a high availability of services and also undertake analysis and development for new projects. The ideal candidate will be an experienced team player with these qualities: Experience in IT operations supporting a Windows enterprise Knowledge of Office 365 and SharePoint Online, with experience of SharePoint 2013 or 2010 Proven experience working in a small team delivering technical solutions to business requirements Knowledge of ITIL and experience of working with internal and external suppliers Ability to manage own time to deliver activity for agreed projects to agreed timescales Commitment to managing own learning and continuous professional development relevant to the role. We actively encourage applicants from diverse backgrounds and value the positive impact difference has on our teams. A full job description and details of how to apply are available on our website www.roh.org.uk or from the Human Resources Department, email: hr.recruitment@roh.org.uk and you can also contact us if you have any access needs for making an application.        Closing Date for applications: 8.00am, Monday 6 November 2017 Applicants must have work authorization for the UK. No agencies

Due to recent developments and expansion projects, we are looking to recruit an IT Support Technician to join our team in Maghull, Liverpool.  This is a great opportunity for someone who has worked in a similar first line support role with an ambition to develop and grow their skills and experience in a fast paced and dynamic well established Company. Optoplast as part of The Millmead Optical Group is growing at an impressive rate, and we are looking for someone who can join us on this exciting journey.  So if you have the skills we are looking for, and are ready for a new challenge working in an environment that is vibrant and passionate, we would like to hear from you. The benefits With excellent benefits including a generous holiday allowance, pension scheme and free onsite parking, you will be further rewarded by having the opportunity to grow within this role and further your development. The role This is a newly created role, and as a key member of the IT department you will be providing the front line of IT for the business dealing with users across multiple locations, providing a high level of user IT support. You will maintain the helpdesk ticketing system and prioritise the open tickets, either closing them yourself or escalating for a resolution.  You will be at the very busy front-line dealing directly with employees who have technical issues such as forgotten passwords, viruses or email issues. Hours of work will be 37.5 hours per week Monday to Friday What you need The successful candidate must have proven experience as a help desk technician or other IT support role.  With a good understanding of computer systems, mobile devices and other tech products, you should have the ability to diagnose and resolve basic technical issues and maintain excellent communication skills throughout. How to apply If you are interested in applying for this post or would like further information, please call Jessica Clarke, HR Administrator on 0151-527-3759. Strictly no agencies please. Closing date for receiving CV’s Wednesday 27th September 2017 and interviews will follow shortly after.  Previous applicants need not apply. We are an Equal Opportunities Employer and are proud to display the Investors in People Gold Award.

The University of London Computer Centre are now seeking a Senior Systems Administrator for the support and development of infrastructure and application systems providing services to University of London Computer Centre customers.  The University of London  The University of London is one of the oldest and largest universities in the UK – and the most diverse. Established by Royal Charter in 1836, the University is recognised globally as a world leader in Higher Education. We are a federal institution consisting of 18 self-governing Colleges of outstanding reputation and a number of acclaimed central academic bodies. The University of London offers almost every subject covered in any University curriculum, delivering huge flexibility and choice to its students. University of London Computer Centre  University of London Computer Centre (ULCC) develops and implements the IT strategy for the central University. This involves providing office applications on 1,400 PCs, operating more than 40+ servers and maintaining a high performance local network for specialist institutions across several locations. ULCC also supports over 54,000 distance learning students in association with the University of London International Programmes The Role  As the Senior Systems Administrator, you will assist and make recommendations in the planning and development of the University of London Computer Centre technical infrastructure & managed hosting service. You will have involvement with the day to day operational running of ULCC services to ensure they achieve published performance levels and will be involved with the design and specification of new projects.  You will have responsibility for specific projects for University of London Computer Centre and its customers run in accordance with the established ULCC project management methodology.   To be considered for this role you must have previous experience supporting customer systems in a service delivery environment and experience in a similar customer/student facing role. You will have good practical and theoretical understanding of the range of technical architectures in existence, especially Linux (predominantly RedHat), Windows Server (2008, 2012) & Unix (predominantly Sun Solaris), and a good working knowledge and theoretical understanding of computer networking including IP networking, routing protocols and network security. You will have a practical and theoretical understanding of mainstream applications including Apache, Tomcat, Java, Oracle, MySQL, LDAP, Shibboleth. You will be a pro-active and a problem solver with excellent attention to detail and excellent customer focus skills.  For a full person specification and job description, please download the below documents.  Further Information To apply for this role please submit your CV and Covering letter by clicking below. The close date for this role is  midnight  on  Wednesday, 25 January 2017.    Pursuing excellence in education  www.london.ac.uk