The Health and Social Care Alliance Scotland
Glasgow, UK
Term Permanent Employer Health and Social Care Alliance Scotland Reporting to Chief Executive Working hours Full-time, 35 hours per week Salary £35,708 to £38,518 depending on experience Direct Report ALISS Co-ordinator
ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.
It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.
Strategic Outcomes of the ALLIANCE
Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management
Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status
Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services
Purpose of the Role
To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24
Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements
Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements
Provide a sense of balance between programme and technical management
To be accountable for the technical delivery of the programme
Work closely with the engagement team to ensure the successful delivery of the programme
Key Aims and Objectives of the role
Responsible for capturing, deriving and translating user requirements into system design and implementation
Manage evaluation and continuous improvement
Identify opportunities for improvement customer/user satisfaction
Allocate resources to ensure sustainable and effective technical delivery of the programme
Develop and implement technical project plans so that relevant programme objectives are achieved
Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget
Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme
Write product specifications where required
Identify opportunities for growth with funding opportunities
Identify and manage risks including data protection and information security on a continual basis
Ensure continuity and programme resilience
Work in partnership with senior staff, within and beyond the ALLIANCE
Contribute to strategic development of ALISS
Maintain a strong understanding of the health and social care agenda in Scotland
Drive recommendations around priorities
Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.
Key Relationships
Scottish Government Directorates
NHS 24
NHS Boards / Integrated Joint Boards
Third sector and community organisations
External contractors (software developers)
Membership and ALISS users
PERSON SPECIFICATION
Essential
Degree or equivalent experience
Experience of effective partnership working
Change management, negotiation and influencing skills
Demonstrated ability to think creatively and strategically when implementing programme and solving problems
Foundational knowledge of IT infrastructure and architecture
An understanding of agile approach, open data and service design methodology
Sufficient understanding of database technology
Tech-savvy and able to deploy appropriate technology
Management experience including project management, strategic development, staff and budgets
Effective relationship management
Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences
Good understanding of data protection
Good understanding of person-centred approaches to health and social care
Ability to work autonomously, as part of a team and on own initiative
Ability to maintain accurate records and documentation
Ability to manage risks
Ability to demonstrate impact on end users
Desirable
Degree in relevant technical subject e.g. management information systems, database or systems engineering etc.
Proven contribution to software development
Experience of working with committees, boards and steering groups
Experience of helping key stakeholders to articulate and refine programme requirements
Nov 12, 2020
Full time
Term Permanent Employer Health and Social Care Alliance Scotland Reporting to Chief Executive Working hours Full-time, 35 hours per week Salary £35,708 to £38,518 depending on experience Direct Report ALISS Co-ordinator
ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.
It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.
Strategic Outcomes of the ALLIANCE
Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management
Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status
Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services
Purpose of the Role
To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24
Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements
Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements
Provide a sense of balance between programme and technical management
To be accountable for the technical delivery of the programme
Work closely with the engagement team to ensure the successful delivery of the programme
Key Aims and Objectives of the role
Responsible for capturing, deriving and translating user requirements into system design and implementation
Manage evaluation and continuous improvement
Identify opportunities for improvement customer/user satisfaction
Allocate resources to ensure sustainable and effective technical delivery of the programme
Develop and implement technical project plans so that relevant programme objectives are achieved
Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget
Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme
Write product specifications where required
Identify opportunities for growth with funding opportunities
Identify and manage risks including data protection and information security on a continual basis
Ensure continuity and programme resilience
Work in partnership with senior staff, within and beyond the ALLIANCE
Contribute to strategic development of ALISS
Maintain a strong understanding of the health and social care agenda in Scotland
Drive recommendations around priorities
Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.
Key Relationships
Scottish Government Directorates
NHS 24
NHS Boards / Integrated Joint Boards
Third sector and community organisations
External contractors (software developers)
Membership and ALISS users
PERSON SPECIFICATION
Essential
Degree or equivalent experience
Experience of effective partnership working
Change management, negotiation and influencing skills
Demonstrated ability to think creatively and strategically when implementing programme and solving problems
Foundational knowledge of IT infrastructure and architecture
An understanding of agile approach, open data and service design methodology
Sufficient understanding of database technology
Tech-savvy and able to deploy appropriate technology
Management experience including project management, strategic development, staff and budgets
Effective relationship management
Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences
Good understanding of data protection
Good understanding of person-centred approaches to health and social care
Ability to work autonomously, as part of a team and on own initiative
Ability to maintain accurate records and documentation
Ability to manage risks
Ability to demonstrate impact on end users
Desirable
Degree in relevant technical subject e.g. management information systems, database or systems engineering etc.
Proven contribution to software development
Experience of working with committees, boards and steering groups
Experience of helping key stakeholders to articulate and refine programme requirements
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
Support and System Administrator
Salary up to £35,000 FTE (grade B/C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
System Administration of Linux servers and internal IT infrastructure
Providing 3rd line support to their customers via the Operations team
Involvement in systems architecture
Some involvement in code level solutions
Supporting a range of bespoke software solutions for both their internal use and their members use
Supporting our internal teams with IT and the use of Office 365
IT Information
All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
Office 365
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator
Nov 02, 2020
Part time
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
Support and System Administrator
Salary up to £35,000 FTE (grade B/C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
System Administration of Linux servers and internal IT infrastructure
Providing 3rd line support to their customers via the Operations team
Involvement in systems architecture
Some involvement in code level solutions
Supporting a range of bespoke software solutions for both their internal use and their members use
Supporting our internal teams with IT and the use of Office 365
IT Information
All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
Office 365
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
PHP Full Stack Developer
Salary up to £45,000 FTE (grade C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency
Become familiar with the company’s products and systems
Contribute to a range of development projects that the company are working on.
Working with their Operations and IT team to assist in the support of the company’s products
IT Information
All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer
Nov 02, 2020
Part time
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
PHP Full Stack Developer
Salary up to £45,000 FTE (grade C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency
Become familiar with the company’s products and systems
Contribute to a range of development projects that the company are working on.
Working with their Operations and IT team to assist in the support of the company’s products
IT Information
All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer
Senior Linux Infrastructure Engineer
IT Group
Plymouth
£40,000 dependent on qualifications and experience
Full-time; open-ended appointment (Part Time/Job Share Considered)
Operations Level 3
Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.
PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean. On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.
It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.
Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims:
Science excellence and impact
Business excellence
Social responsibility
Environmental responsibility
This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling. Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects.
PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).
Job Purpose
The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation.
We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans.
We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.
Key Deliverables
Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate.
Plan, install and support hardware, software and service upgrades
Support and maintain server and container automation, deployment and orchestration tools
Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence.
Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute.
Liaise with third party suppliers.
Contribute to the ongoing Continual Service Improvement and capacity planning activities
Produce relevant, accurate and detailed documentation for existing and future systems and services
Diligently expand knowledge and experience and endeavour to share with others
Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.
Experience & Eligibility Requirements
Excellent inter personable and communication skills
Strong documentation and written skills
Working knowledge of Dell server and storage systems.
In-depth knowledge of Centos/Fedora
In-depth knowledge of storage block/file based and distributed file systems
Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt)
Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium)
Working knowledge of workload management software (Slurm)
Knowledge of Linux Security Best practices
Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet)
Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)
If you can bring any of these skills too, this will strengthen your application:
Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other
Management of staff
Knowledge of disaster recovery methodologies
The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies.
PML is committed to equality, diversity and inclusion, and our policy can be found https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented.
The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.
Sep 28, 2020
Full time
Senior Linux Infrastructure Engineer
IT Group
Plymouth
£40,000 dependent on qualifications and experience
Full-time; open-ended appointment (Part Time/Job Share Considered)
Operations Level 3
Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.
PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean. On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.
It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.
Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims:
Science excellence and impact
Business excellence
Social responsibility
Environmental responsibility
This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling. Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects.
PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).
Job Purpose
The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation.
We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans.
We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.
Key Deliverables
Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate.
Plan, install and support hardware, software and service upgrades
Support and maintain server and container automation, deployment and orchestration tools
Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence.
Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute.
Liaise with third party suppliers.
Contribute to the ongoing Continual Service Improvement and capacity planning activities
Produce relevant, accurate and detailed documentation for existing and future systems and services
Diligently expand knowledge and experience and endeavour to share with others
Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.
Experience & Eligibility Requirements
Excellent inter personable and communication skills
Strong documentation and written skills
Working knowledge of Dell server and storage systems.
In-depth knowledge of Centos/Fedora
In-depth knowledge of storage block/file based and distributed file systems
Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt)
Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium)
Working knowledge of workload management software (Slurm)
Knowledge of Linux Security Best practices
Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet)
Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)
If you can bring any of these skills too, this will strengthen your application:
Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other
Management of staff
Knowledge of disaster recovery methodologies
The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies.
PML is committed to equality, diversity and inclusion, and our policy can be found https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented.
The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Sep 01, 2020
Full time
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Job Title: Senior Java Developer ( UK )
Department: Engineering
Manager: CTO
Location: Andover, UK
We’re looking for an energetic, passionate and inquisitive person to help form our new Costa Rica engineering team helping to define, extend, maintain and support our existing applications and to drive their evolution to meet the challenges of the future.
The successful applicant will work closely with peers locally, in other regions and across functions, utilizing online and remote collaboration tools to deliver meaningful change.
Package and Benefits:
Competitive salary
Fully paid Annual Leave
December bonus
Private Medical Insurance
Personal and professional development opportunities
Friendly working environment
Attributes and Experience Required:
Essential:
Strong working knowledge of Java, including the following technologies and best practise : Core Java 1.8, Spring (Framework, MVC, Security, REST etc ), Hibernate (Validator etc ), and Test driven development practices
Strong background in Web Application development, including JSP, CSS, JavaScript Frameworks ( JQuery , Kendo, etc ), RESTful Web-Services
Competent experience with SQL using MySQL/MariaDB
Strong communication skills, ability to collaborate, coordinate, show attention to detail and follow a task through to completion
Experience with analysing requirements, investigating business needs, and designing responsive solutions
Willingness to dive into live technical issues to provide support and issue resolution
Minimum 5 years of hands-on working experience
Minimum 2.2 degree in Computer Science or Software Engineering (or equivalent)
Desirable:
Experience with maintaining, extending, supporting, and modernising an ever-growing application
Passion for learning and problem solving in both technical and business areas
Comfortable with using the following tools: Eclipse IDE, Maven, Mercurial, Git and Atlassian suite of collaboration and development tools
Background in Payroll or other financial domains
Experience using Java libraries for the parsing and manipulation of PDF documents, Excel documents, XML, XSL transformation
Experience with implementing and integrating systems using SSO (SAML, OAuth)
Experience in website security
Experience working with Docker
Experience working with NoSQL databases such as Mongo
Key Skills:
Java
Spring
Tomcat
MySQL
Web application / JavaScript / XML / JSON
Agile
Analysis and Design
Daily Duties and Main Responsibilities Will Include:
Our main software project is a large Java web application. The application’s key functions and responsibilities focus on:
Collaboration and Control of the flow of data and processes between people and systems
Integration of data from various sources, both automated and manual; into an aggregated data warehouse
Extracting, formatting, and transmitting data to third-parties
Processing of stored and incoming data to produce new data, and add value to existing data
Internationalisation to support business users around the world
All the above has been developed over many years, contains a high degree of bespoke code and complexity. There is a great deal of domain knowledge to master that will come from working well with others in the teams. This is an ongoing support role which can involve very complex investigations and collaboration with various areas of the business.
Responsibilities:
Analysis of requirements, technical design and implementation into usable functionality
Documentation of new or updated functionality as released
Technical support of existing functionalities once launched into production environment
Upholding code standards and best practices through code reviews, refactoring efforts, and peer mentoring
Identifying solutions to existing or upcoming issues, presenting realistic solutions and championing priorities
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Jan 31, 2020
Full time
Job Title: Senior Java Developer ( UK )
Department: Engineering
Manager: CTO
Location: Andover, UK
We’re looking for an energetic, passionate and inquisitive person to help form our new Costa Rica engineering team helping to define, extend, maintain and support our existing applications and to drive their evolution to meet the challenges of the future.
The successful applicant will work closely with peers locally, in other regions and across functions, utilizing online and remote collaboration tools to deliver meaningful change.
Package and Benefits:
Competitive salary
Fully paid Annual Leave
December bonus
Private Medical Insurance
Personal and professional development opportunities
Friendly working environment
Attributes and Experience Required:
Essential:
Strong working knowledge of Java, including the following technologies and best practise : Core Java 1.8, Spring (Framework, MVC, Security, REST etc ), Hibernate (Validator etc ), and Test driven development practices
Strong background in Web Application development, including JSP, CSS, JavaScript Frameworks ( JQuery , Kendo, etc ), RESTful Web-Services
Competent experience with SQL using MySQL/MariaDB
Strong communication skills, ability to collaborate, coordinate, show attention to detail and follow a task through to completion
Experience with analysing requirements, investigating business needs, and designing responsive solutions
Willingness to dive into live technical issues to provide support and issue resolution
Minimum 5 years of hands-on working experience
Minimum 2.2 degree in Computer Science or Software Engineering (or equivalent)
Desirable:
Experience with maintaining, extending, supporting, and modernising an ever-growing application
Passion for learning and problem solving in both technical and business areas
Comfortable with using the following tools: Eclipse IDE, Maven, Mercurial, Git and Atlassian suite of collaboration and development tools
Background in Payroll or other financial domains
Experience using Java libraries for the parsing and manipulation of PDF documents, Excel documents, XML, XSL transformation
Experience with implementing and integrating systems using SSO (SAML, OAuth)
Experience in website security
Experience working with Docker
Experience working with NoSQL databases such as Mongo
Key Skills:
Java
Spring
Tomcat
MySQL
Web application / JavaScript / XML / JSON
Agile
Analysis and Design
Daily Duties and Main Responsibilities Will Include:
Our main software project is a large Java web application. The application’s key functions and responsibilities focus on:
Collaboration and Control of the flow of data and processes between people and systems
Integration of data from various sources, both automated and manual; into an aggregated data warehouse
Extracting, formatting, and transmitting data to third-parties
Processing of stored and incoming data to produce new data, and add value to existing data
Internationalisation to support business users around the world
All the above has been developed over many years, contains a high degree of bespoke code and complexity. There is a great deal of domain knowledge to master that will come from working well with others in the teams. This is an ongoing support role which can involve very complex investigations and collaboration with various areas of the business.
Responsibilities:
Analysis of requirements, technical design and implementation into usable functionality
Documentation of new or updated functionality as released
Technical support of existing functionalities once launched into production environment
Upholding code standards and best practices through code reviews, refactoring efforts, and peer mentoring
Identifying solutions to existing or upcoming issues, presenting realistic solutions and championing priorities
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Apr 30, 2019
Full time
Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Dec 12, 2018
Intern
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Within Data & Analytics, the Development team is in charge of developing the company’s Global Information Systems and maintaining them aligned with company’s business needs. To achieve this mission, the team is leading projects from business requirements gathering to project delivery. In the scope of a large Supplier Revenue Management project, the Senior Java QA Analyst is responsible for creating and executing end-to-end test plans in an Agile setting to ensure the delivered solutions comply with applicable quality standards and perform as expected. Main responsibilities:
Create and execute end-to-end test plans (manual and automated) for an existing Java Web Application from SQL back end to User Interface to ensure the delivered solutions comply with applicable quality standards and perform as expected to the business environment and end-user.
Compliance to expressed requirements/user stories
Performance
Reliability
Integrate with an Agile Scrum team
Effectively communicate with the rest of the Scrum team (Product Owner, Developer, Business Analyst and Development Manager).
Estimate workload for tasks as part of the Release and Sprint Planning.
Indicate performed and upcoming activities as well as known impediment/issues.
Express issues in a clear, consistent and understandable manner (written, verbal).
Take ownership of all assigned tasks and project related assignments.
Ensure direct communication over email/ticketing chain to ensure timely resolution of identified issues.
Contribute in release readiness/Demos.
Update on regular basis collaboration suites used to share progress/status on the project (Rally, Quality Center, and Subversion for example).
Effectively advocate and disseminate Quality Assurance best practices in the team.
The successful candidate will have:
Education and Experience
Bachelor or Masters of Science in Computer Science or Computer Engineering or equivalent
Significant (6+years) experience in Software Quality Assurance preferably on Java Web Application establishing/running end to end (from DB backend to UI) test strategy/test Plans/Test cases and their execution
Experience setting up, enhancing and maintaining automated test suites
Experience including automated testing in a continuous integration setting
Experience integrating in a Scrum driven development team
Experience interacting with product owner/end user for User Acceptance Testing
Technical Skills
SQL querying (Oracle Certification is a plus)
One general-purpose programming/scripting language (Java or equivalent) to support automation work.
Automated Functional and regression testing suite (Selenium, QTP or equivalent)
Agile collaboration suite (Rally, JIRA or equivalent)
Quality Management suite (requirements management, test management, HP Quality Center or equivalent)
Configuration management (CVS, SVN, ClearCase or equivalent) in a continuous integration setting
Continuous Integration environment (Jenkins or equivalent) as a user
Soft Skills
Clear communicator (written and verbal), Ability to moderate conference calls
Creative solving of technical problems
Able to focus on deadlines and deliverables in an autonomous manner
Able to present the development team as well as our products in a positive and professional manner
Enthusiastic about learning new technical skills and tools
Nov 30, 2018
Full time
Within Data & Analytics, the Development team is in charge of developing the company’s Global Information Systems and maintaining them aligned with company’s business needs. To achieve this mission, the team is leading projects from business requirements gathering to project delivery. In the scope of a large Supplier Revenue Management project, the Senior Java QA Analyst is responsible for creating and executing end-to-end test plans in an Agile setting to ensure the delivered solutions comply with applicable quality standards and perform as expected. Main responsibilities:
Create and execute end-to-end test plans (manual and automated) for an existing Java Web Application from SQL back end to User Interface to ensure the delivered solutions comply with applicable quality standards and perform as expected to the business environment and end-user.
Compliance to expressed requirements/user stories
Performance
Reliability
Integrate with an Agile Scrum team
Effectively communicate with the rest of the Scrum team (Product Owner, Developer, Business Analyst and Development Manager).
Estimate workload for tasks as part of the Release and Sprint Planning.
Indicate performed and upcoming activities as well as known impediment/issues.
Express issues in a clear, consistent and understandable manner (written, verbal).
Take ownership of all assigned tasks and project related assignments.
Ensure direct communication over email/ticketing chain to ensure timely resolution of identified issues.
Contribute in release readiness/Demos.
Update on regular basis collaboration suites used to share progress/status on the project (Rally, Quality Center, and Subversion for example).
Effectively advocate and disseminate Quality Assurance best practices in the team.
The successful candidate will have:
Education and Experience
Bachelor or Masters of Science in Computer Science or Computer Engineering or equivalent
Significant (6+years) experience in Software Quality Assurance preferably on Java Web Application establishing/running end to end (from DB backend to UI) test strategy/test Plans/Test cases and their execution
Experience setting up, enhancing and maintaining automated test suites
Experience including automated testing in a continuous integration setting
Experience integrating in a Scrum driven development team
Experience interacting with product owner/end user for User Acceptance Testing
Technical Skills
SQL querying (Oracle Certification is a plus)
One general-purpose programming/scripting language (Java or equivalent) to support automation work.
Automated Functional and regression testing suite (Selenium, QTP or equivalent)
Agile collaboration suite (Rally, JIRA or equivalent)
Quality Management suite (requirements management, test management, HP Quality Center or equivalent)
Configuration management (CVS, SVN, ClearCase or equivalent) in a continuous integration setting
Continuous Integration environment (Jenkins or equivalent) as a user
Soft Skills
Clear communicator (written and verbal), Ability to moderate conference calls
Creative solving of technical problems
Able to focus on deadlines and deliverables in an autonomous manner
Able to present the development team as well as our products in a positive and professional manner
Enthusiastic about learning new technical skills and tools
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
Oct 01, 2018
Full time
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
itarle AG is looking to employ an experienced technologist to further develop its Best Execution Technology suite. This encompasses Algorithmic Trading, Smart Routing and Transaction Cost Analysis. The successful candidate will be responsible for developing the next generation of products, in addition to leveraging cutting edge technologies, development of methodologies and processes to maintain and build on itarle’s market leading position. This is an ideal role for a senior developer currently working in a bank, trading firm, fintech, or trading venue who is keen to further their career in a small, agile environment where the focus is building world-class technology.
The engineering team consists of statisticians, data scientists and technologists who are responsible for building and maintaining the itarle product suite.
Duties
Implementing the technology strategy for itarle, maintaining the existing code base and developing new products.
Actively developing high quality production code for algorithmic trading, Smart Order Routing and Transaction Cost Analysis.
Delivering well-thought out, clean code, helping us scale to support business growth, and expanding DevOps capabilities to further improve service quality to our clients.
Required technical expertise
5+ years experience of writing high performance Java 1.8, including concurrency and distributed systems.
Strong knowledge and experience in unit- and integration testing, working in a CI/CD environment, and using distributed version control systems.
Object-oriented design and reactive programming.
Good working knowledge of Linux and Docker.
Experience in Maven, Spring, and JMS, and a desire to reduce the footprint of these technologies by migrating to Gradle, Kafka, and smaller, lightweight services that can largely do away with Spring.
Relational databases.
Desirable technical skills
ELK stack.
Prometheus / Grafana / Opentracing.
C++ / Python / Groovy / Kotlin.
Actor frameworks (e.g. Akka).
Javascript/HTML5.
Atlassian workflow & productivity tools.
Ansible.
Sep 28, 2018
Full time
itarle AG is looking to employ an experienced technologist to further develop its Best Execution Technology suite. This encompasses Algorithmic Trading, Smart Routing and Transaction Cost Analysis. The successful candidate will be responsible for developing the next generation of products, in addition to leveraging cutting edge technologies, development of methodologies and processes to maintain and build on itarle’s market leading position. This is an ideal role for a senior developer currently working in a bank, trading firm, fintech, or trading venue who is keen to further their career in a small, agile environment where the focus is building world-class technology.
The engineering team consists of statisticians, data scientists and technologists who are responsible for building and maintaining the itarle product suite.
Duties
Implementing the technology strategy for itarle, maintaining the existing code base and developing new products.
Actively developing high quality production code for algorithmic trading, Smart Order Routing and Transaction Cost Analysis.
Delivering well-thought out, clean code, helping us scale to support business growth, and expanding DevOps capabilities to further improve service quality to our clients.
Required technical expertise
5+ years experience of writing high performance Java 1.8, including concurrency and distributed systems.
Strong knowledge and experience in unit- and integration testing, working in a CI/CD environment, and using distributed version control systems.
Object-oriented design and reactive programming.
Good working knowledge of Linux and Docker.
Experience in Maven, Spring, and JMS, and a desire to reduce the footprint of these technologies by migrating to Gradle, Kafka, and smaller, lightweight services that can largely do away with Spring.
Relational databases.
Desirable technical skills
ELK stack.
Prometheus / Grafana / Opentracing.
C++ / Python / Groovy / Kotlin.
Actor frameworks (e.g. Akka).
Javascript/HTML5.
Atlassian workflow & productivity tools.
Ansible.
Welcome to the Jacob Bailey Group - an independent, international and award winning Creative Business Services Agency with offices in London, Suffolk, Nottingham and New York. We’re all about connecting relevance through Data, Technology and Creativity, improving our clients’ positioning and profits, while also creating Brilliant Experiences.
We’re looking for a Senior Software Developer to join our team of software engineers. They should be an experienced PHP developer, with an outstanding working knowledge of Laravel and VueJS. Ideally with 5+ years commercial development experience and a working knowledge of Craft and WordPress as well as App development expertise (React Native preferred).
This position will head-up back-end development for client projects and our growing portfolio of Software as a Service (SaaS), as well as overseeing a network of off-shore freelancers and an internal team of service and back-end developers. The ideal candidate will have experience of developing software from Beta to market ready.
Minimum requirements:
* Back-end development experience
* App development experience
* PHP, VueJS and Laravel experience
Working standard UK office hours – 8:45am to 5:30pm, Ipswich office only.
We look forward to hearing from you, thank you.
Jul 03, 2018
Full time
Welcome to the Jacob Bailey Group - an independent, international and award winning Creative Business Services Agency with offices in London, Suffolk, Nottingham and New York. We’re all about connecting relevance through Data, Technology and Creativity, improving our clients’ positioning and profits, while also creating Brilliant Experiences.
We’re looking for a Senior Software Developer to join our team of software engineers. They should be an experienced PHP developer, with an outstanding working knowledge of Laravel and VueJS. Ideally with 5+ years commercial development experience and a working knowledge of Craft and WordPress as well as App development expertise (React Native preferred).
This position will head-up back-end development for client projects and our growing portfolio of Software as a Service (SaaS), as well as overseeing a network of off-shore freelancers and an internal team of service and back-end developers. The ideal candidate will have experience of developing software from Beta to market ready.
Minimum requirements:
* Back-end development experience
* App development experience
* PHP, VueJS and Laravel experience
Working standard UK office hours – 8:45am to 5:30pm, Ipswich office only.
We look forward to hearing from you, thank you.
‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base. Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’
Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.
The Role
You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team.
In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period.
Key Skills
High level of experience in Linux operating systems
LAMP stack setup and maintenance
Microsoft Hyper-V setup and maintenance
Physical and virtual network engineering
Storage area networks
MySQL server setup and optimisation (partitioning, clustering, etc.)
E-Mail server setup and maintenance
Server load balancing
IP address management, procurement, and routing tables
Fundamental knowledge of virtualised servers and network systems
Physical and virtual redundancy practises
Firewall and Web Application Filter setup and maintenance
SSL/TLS protocol and certificate maintenance
Security focused network and access restriction
Setup and maintenance of backup systems
Setup and maintenance of error reporting systems
Ability to apply updates, patches, and reconfigure live systems
Server log file analysis
Highly experienced trouble shooting for network, operating system, and application level issues
We emphasise that Linux experience is a necessary qualification to apply for the position.
Rewards
Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.
We are an equal opportunities employer accredited to ISO27001
Nov 16, 2017
Full time
‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base. Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’
Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.
The Role
You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team.
In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period.
Key Skills
High level of experience in Linux operating systems
LAMP stack setup and maintenance
Microsoft Hyper-V setup and maintenance
Physical and virtual network engineering
Storage area networks
MySQL server setup and optimisation (partitioning, clustering, etc.)
E-Mail server setup and maintenance
Server load balancing
IP address management, procurement, and routing tables
Fundamental knowledge of virtualised servers and network systems
Physical and virtual redundancy practises
Firewall and Web Application Filter setup and maintenance
SSL/TLS protocol and certificate maintenance
Security focused network and access restriction
Setup and maintenance of backup systems
Setup and maintenance of error reporting systems
Ability to apply updates, patches, and reconfigure live systems
Server log file analysis
Highly experienced trouble shooting for network, operating system, and application level issues
We emphasise that Linux experience is a necessary qualification to apply for the position.
Rewards
Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.
We are an equal opportunities employer accredited to ISO27001
St Francis Xavier Sixth Form College
London, United Kingdom
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Sep 19, 2017
Full time
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Overview
E (Gas and Electricity) Ltd are a rapidly expanding energy company with over 200,000 customers. We are looking for a Senior iOS Developer to join our new in-house IT department. Due to our rapid growth we will be expanding the department over the next 12 months so we offer a fantastic opportunity for career progression.
We are looking for an iOS/Objective-C developer preferably with some .NET development skills.
Experience
3 years of strong, commercial Objective-C development experience / object-orientated development
Excellent knowledge of provisioning, signing and distribution of iOS applications of all types (dev, ad-hoc, enterprise, app store)
Understanding of development methodologies (e.g. TDD, Agile)
A 'results driven’ approach
The ability to work on your own and solve problems
Advantageous skills:
IBM MaaS360 Mobile Device Management
Git/Gitflow
MS .NET development (Visual Studio)
SQL Server 2012
The main application is mission-critical so experience of developing/supporting similar iOS apps is highly beneficial.
The applicant will have at least 5 years of commercial development experience and be either a senior/lead iOS engineer or hold equivalent responsibilities.
Education
The applicant will hold a degree or equivalent qualification.
Skills
Objective-C, iOS development/Cert management, .Net, MVC, EF, SQL Server, HTML, CSS, JavaScript, RESTful APIs, Agile, TDD, good written communication/documentation skills.
Jan 26, 2017
Full time
Overview
E (Gas and Electricity) Ltd are a rapidly expanding energy company with over 200,000 customers. We are looking for a Senior iOS Developer to join our new in-house IT department. Due to our rapid growth we will be expanding the department over the next 12 months so we offer a fantastic opportunity for career progression.
We are looking for an iOS/Objective-C developer preferably with some .NET development skills.
Experience
3 years of strong, commercial Objective-C development experience / object-orientated development
Excellent knowledge of provisioning, signing and distribution of iOS applications of all types (dev, ad-hoc, enterprise, app store)
Understanding of development methodologies (e.g. TDD, Agile)
A 'results driven’ approach
The ability to work on your own and solve problems
Advantageous skills:
IBM MaaS360 Mobile Device Management
Git/Gitflow
MS .NET development (Visual Studio)
SQL Server 2012
The main application is mission-critical so experience of developing/supporting similar iOS apps is highly beneficial.
The applicant will have at least 5 years of commercial development experience and be either a senior/lead iOS engineer or hold equivalent responsibilities.
Education
The applicant will hold a degree or equivalent qualification.
Skills
Objective-C, iOS development/Cert management, .Net, MVC, EF, SQL Server, HTML, CSS, JavaScript, RESTful APIs, Agile, TDD, good written communication/documentation skills.
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
Nov 10, 2016
Full time
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
Senior Software Engineer - Edinburgh - Excellent Salary and benefits (including share options) Are you a Java Engineer looking for a new challenge in a company with an amazing culture? Would you be interested in joining an established software company in Edinburgh to work on a range of different projects for several clients? This role will involve lots of Java coding, interfacing with various other ...... click apply for full job details
Jan 28, 2021
Full time
Senior Software Engineer - Edinburgh - Excellent Salary and benefits (including share options) Are you a Java Engineer looking for a new challenge in a company with an amazing culture? Would you be interested in joining an established software company in Edinburgh to work on a range of different projects for several clients? This role will involve lots of Java coding, interfacing with various other ...... click apply for full job details
This opportunity is for a Senior Software Engineer to join a growing multidisciplinary team working on the next generation of secure communication systems via satellite. Responsibilities: Analysing requirements, high- and low-level design, implementation, integration and test. Working within an Agile environment, working with a multi-disciplinary team...... click apply for full job details
Jan 27, 2021
Full time
This opportunity is for a Senior Software Engineer to join a growing multidisciplinary team working on the next generation of secure communication systems via satellite. Responsibilities: Analysing requirements, high- and low-level design, implementation, integration and test. Working within an Agile environment, working with a multi-disciplinary team...... click apply for full job details
International Business Solutions Consult
Swindon, Wiltshire
Azure DevOps Key skills required for the job are: Cloud Azure Admin Azure DevOps Server (Mandatory) . As a Senior Developer, you are responsible for development, support, maintenance and implementation of a complex project module. You should have good experience in application of standard software development principles...... click apply for full job details
Jan 27, 2021
Contractor
Azure DevOps Key skills required for the job are: Cloud Azure Admin Azure DevOps Server (Mandatory) . As a Senior Developer, you are responsible for development, support, maintenance and implementation of a complex project module. You should have good experience in application of standard software development principles...... click apply for full job details
Spectrum IT Recruitment (South) Ltd
Fareham, Hampshire
A software house based in Fareham who specialise in cloud telephony products are searching for a Software Engineer to join their growing team that create innovative and compelling technology for telephone network operators. This role is open to candidates of all levels from graduates to senior. This role will see you developing frameworks and CI/CD pipelines using Node within the test function of the...... click apply for full job details
Jan 27, 2021
Full time
A software house based in Fareham who specialise in cloud telephony products are searching for a Software Engineer to join their growing team that create innovative and compelling technology for telephone network operators. This role is open to candidates of all levels from graduates to senior. This role will see you developing frameworks and CI/CD pipelines using Node within the test function of the...... click apply for full job details