Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Apr 30, 2019
Full time
Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
Oct 01, 2018
Full time
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base. Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’
Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.
The Role
You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team.
In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period.
Key Skills
High level of experience in Linux operating systems
LAMP stack setup and maintenance
Microsoft Hyper-V setup and maintenance
Physical and virtual network engineering
Storage area networks
MySQL server setup and optimisation (partitioning, clustering, etc.)
E-Mail server setup and maintenance
Server load balancing
IP address management, procurement, and routing tables
Fundamental knowledge of virtualised servers and network systems
Physical and virtual redundancy practises
Firewall and Web Application Filter setup and maintenance
SSL/TLS protocol and certificate maintenance
Security focused network and access restriction
Setup and maintenance of backup systems
Setup and maintenance of error reporting systems
Ability to apply updates, patches, and reconfigure live systems
Server log file analysis
Highly experienced trouble shooting for network, operating system, and application level issues
We emphasise that Linux experience is a necessary qualification to apply for the position.
Rewards
Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.
We are an equal opportunities employer accredited to ISO27001
Nov 16, 2017
Full time
‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base. Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’
Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.
The Role
You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team.
In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period.
Key Skills
High level of experience in Linux operating systems
LAMP stack setup and maintenance
Microsoft Hyper-V setup and maintenance
Physical and virtual network engineering
Storage area networks
MySQL server setup and optimisation (partitioning, clustering, etc.)
E-Mail server setup and maintenance
Server load balancing
IP address management, procurement, and routing tables
Fundamental knowledge of virtualised servers and network systems
Physical and virtual redundancy practises
Firewall and Web Application Filter setup and maintenance
SSL/TLS protocol and certificate maintenance
Security focused network and access restriction
Setup and maintenance of backup systems
Setup and maintenance of error reporting systems
Ability to apply updates, patches, and reconfigure live systems
Server log file analysis
Highly experienced trouble shooting for network, operating system, and application level issues
We emphasise that Linux experience is a necessary qualification to apply for the position.
Rewards
Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.
We are an equal opportunities employer accredited to ISO27001
St Francis Xavier Sixth Form College
London, United Kingdom
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Sep 19, 2017
Full time
St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage.
Salary: £30,699 rising to £35,604 (full time, 35 hours per week)
Location: Clapham South, London, United Kingdom
Start date: As soon as possible
Skill requirements for the role are:
High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system).
Experience of administering and managing a large Microsoft network infrastructure
Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management.
Good knowledge and hands on experience with backup solutions.
Good understanding of networking technologies.
Some practical knowledge of managing VMWare vSphere
Must be capable of working in a team.
Must possess a high level of interpersonal and communication skills.
The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.
Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL Scripting and management
Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station
In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview.
SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check
A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017.
Please send your CV and a covering letter to k.thompson@sfx.ac.uk
Technimove are the market leaders in physical IT migrations, working with thousands of companies small, medium and enterprise. We organise and manage UK-based and international relocations, data centre migrations and transport services.
We are currently looking for a Senior Data Centre Project Manager to join our ever expanding team.
About the Job
Based in London
Reporting to the CTO
My client is seeking Senior Project Managers to join their expanding team. You will have a deep technology competence and would have come from an engineering / network background and managed Enterprise size Datacentres in the UK. The successful candidate will have at least 10 years comprehensive experience leading complex Datacentre migration projects, have over 10 years detailed expertise leveraging data replication technologies for both server migrations and IT Disaster Recovery solutions. The candidate will also have a detailed history of working in a wide variety of complex data centre environments and have a strong track record of IT Service Continuity Management, IT Service Management, ITIL, and proven CritSit incident management expertise.
Experience in Finance and/or Public Sector would be advantageous
The Role
Own and lead the end to end migration of all services throughout the migration project
Own the end to end weekly Start Stop Migration Work Flow view for all Service Components being migrated in each calendar month
Track the successful completion of all migration project activity Milestones. Provide weekly reporting on all Service Component migrations to senior management and to the Programme Board on a fortnightly/monthly basis
Accountable for defining, optimizing and operating infrastructure
Project Manage all assigned Service Component migration activity
Enable and assist with the creation of technical plans to migrate existing production datacentres to new/consolidated locations
Interface with internal technical subject matter experts and drive to conclusion any technical open issues and manage the risks related to the programme
Create and document technical requirements and designs; - Manage all technical aspects of the Data Centre migration phases (Assessment, Planning and Execution)
Skill and attributes required
Prince2 certified
ITIL Foundation or Practitioner certified
Understanding of Successful Programme Management methodology
A successful computer science education
Managed Enterprise datacentres
Must have come from an architectural and technical background and still have the ability to read network diagrams etc
Must have technical experience with virtual environments and P2V
Experienced in sponsoring technology projects
Passion for topics around IT infrastructure and Datacentre planning and development
Strong conceptual thinking and understanding of the core processes to run IT infrastructure is essential
Ability and experience to produce business cases and respective execution plans
Good understanding of all of the various technologies surrounding security
Strong leadership skills with a high sense of responsibility and quality
Very strong communication and moderation skills in English
High motivation and ability to work under pressure
Mar 01, 2017
Full time
Technimove are the market leaders in physical IT migrations, working with thousands of companies small, medium and enterprise. We organise and manage UK-based and international relocations, data centre migrations and transport services.
We are currently looking for a Senior Data Centre Project Manager to join our ever expanding team.
About the Job
Based in London
Reporting to the CTO
My client is seeking Senior Project Managers to join their expanding team. You will have a deep technology competence and would have come from an engineering / network background and managed Enterprise size Datacentres in the UK. The successful candidate will have at least 10 years comprehensive experience leading complex Datacentre migration projects, have over 10 years detailed expertise leveraging data replication technologies for both server migrations and IT Disaster Recovery solutions. The candidate will also have a detailed history of working in a wide variety of complex data centre environments and have a strong track record of IT Service Continuity Management, IT Service Management, ITIL, and proven CritSit incident management expertise.
Experience in Finance and/or Public Sector would be advantageous
The Role
Own and lead the end to end migration of all services throughout the migration project
Own the end to end weekly Start Stop Migration Work Flow view for all Service Components being migrated in each calendar month
Track the successful completion of all migration project activity Milestones. Provide weekly reporting on all Service Component migrations to senior management and to the Programme Board on a fortnightly/monthly basis
Accountable for defining, optimizing and operating infrastructure
Project Manage all assigned Service Component migration activity
Enable and assist with the creation of technical plans to migrate existing production datacentres to new/consolidated locations
Interface with internal technical subject matter experts and drive to conclusion any technical open issues and manage the risks related to the programme
Create and document technical requirements and designs; - Manage all technical aspects of the Data Centre migration phases (Assessment, Planning and Execution)
Skill and attributes required
Prince2 certified
ITIL Foundation or Practitioner certified
Understanding of Successful Programme Management methodology
A successful computer science education
Managed Enterprise datacentres
Must have come from an architectural and technical background and still have the ability to read network diagrams etc
Must have technical experience with virtual environments and P2V
Experienced in sponsoring technology projects
Passion for topics around IT infrastructure and Datacentre planning and development
Strong conceptual thinking and understanding of the core processes to run IT infrastructure is essential
Ability and experience to produce business cases and respective execution plans
Good understanding of all of the various technologies surrounding security
Strong leadership skills with a high sense of responsibility and quality
Very strong communication and moderation skills in English
High motivation and ability to work under pressure
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
Nov 10, 2016
Full time
Job Purpose (a succinct summary):
Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues.
Key Responsibilities/Accountabilities (a breakdown of Job Purpose):
Understanding of Microsoft Exchange 2013, 2010
Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2
Understanding of Network devices – Switches (Cisco, Brocade), Firewalls
Understanding of Remote Desktop Services and applications
Understanding of Microsoft Office 365
Diagnosing and Resolving (local and remote) hardware and software faults,
keeping within defined service level agreements
2nd line Support and assistance
Escalation (if required) to VNOC Manager and senior engineering team
Pro-actively provide ongoing support of network and email systems
Ensure all site documentation is accurate and up to date.
Complete and submit all time sheets in a timely manner when required.
Check Support Desk email account and tickets in call logging system for
new calls.
Log all problems using the provided call logging system
Update all tickets allocated at each stage of the call, i.e. respond, update,
close etc.
Take ownership of problems, troubleshooting them whilst constantly liaising
with the client and completing all paper work involved
Adhere to all company procedures including site and field service
procedures.
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills):
Highly motivated and focused team player
Demonstrate an understanding of technical ability proficient with an ITE1
up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in
MS Server and Desktops – MCITP.
Support of email systems for client (Exchange, Outlook)
Networking Admin skills
MS Office
Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10
Proven experience of troubleshooting GPO (group policy objects)
Experience of providing remote user support on the telephone and on
external client sites
Experience of troubleshooting Office 2007, 2010 and 2013
Experience in dealing with VIP users
Experience with virtualization for example – Vmware
Experience with monitoring systems
Good understanding of networking – OSI network layers, TCP/IP, DHCP
Understanding of data protection and data security
Demonstrate strong organisational skills
Have an understanding of what is required to communicate effectively
between various business levels both internally and externally (clients,
suppliers and vendors)
Exhibit time management skills
Attention to detail
Work well under pressure
Show flexibility - recognise that in line with client requests, from time to time
there could be a requirement to work outside of "normal" office hours.
Self-motivated and able to thrive in a fast moving, high pressure working
environment.
Client and team focused – understand the requirements of each
Demonstrate strong communication skills
Display a proactive approach
ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016
Although not essential, it would be advantageous to have experience with the following:
Filesite software
Aderant software Mimecast
Note: The VNOC runs on a shift basis ranging from:
07:00 – 15:30
08:00 – 16:30
09:00 – 17:30
10:00 – 18:30
Your job description is a guidance as to performance and are not contractual terms
Senior Infrastructure Engineer 60K Base + Benefits My client a global finical organisation requires a senior Infrastructure Engineer to join their busy, fast-paced environment at their Head Office in London. This is an opportunity to become fully involved in new and exciting projects, providing expertise on a variety of infrastructure issues. You will be delivering infrastructure projects while ensuring business systems are supported and stable. RESPONSIBILITIES Support of project infrastructure to ensure minimal distribution to the development lifecycle. Performance of work in accordance with documented procedures. Timely feedback of progress and issues to the Integration Team Leader and/or Design & Integration Manager. Investigation & resolution of incidents identified internally or by the customer. Ability to work in a flexible manner in order to assist in meeting project/program objectives.
Jun 03, 2020
Full time
Senior Infrastructure Engineer 60K Base + Benefits My client a global finical organisation requires a senior Infrastructure Engineer to join their busy, fast-paced environment at their Head Office in London. This is an opportunity to become fully involved in new and exciting projects, providing expertise on a variety of infrastructure issues. You will be delivering infrastructure projects while ensuring business systems are supported and stable. RESPONSIBILITIES Support of project infrastructure to ensure minimal distribution to the development lifecycle. Performance of work in accordance with documented procedures. Timely feedback of progress and issues to the Integration Team Leader and/or Design & Integration Manager. Investigation & resolution of incidents identified internally or by the customer. Ability to work in a flexible manner in order to assist in meeting project/program objectives.
Bring your Infrastructure Engineer expertise to us and in return we'll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T. The company Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. The day job You will work within a team focused on delivering service automation to Sopra Steria customers, based around Microsoft System Center Configuration Manager (SCCM) and INTUNE. You will work on a number of accounts providing support to the current deployments, spending some time working on customer sites. You will also be involved with new customer tasks under the leadership of the Project Manager, including: solution design, estimating, high level and detailed design work and implementation. You will be there to solution and script automation into the tools and design that are implemented at client sites. Job Requirements: Experience in Desktop management solutions & process (OS management, device management, patching, inventory, reporting) Microsoft Intune and other MDM systems In depth knowledge of Microsoft System Center Configuration Manager design experience OS Management including MDT, WIM images and WAIK Experience of application packaging and its related technologies and practices. Excellent level of Windows technical knowledge, preferably Microsoft MCP or MCSE qualified. Detailed knowledge of W2K8, W7. W8.1 and W10 Have overview knowledge of ITIL Service Management processes and practices. Exhibit excellent communications skills with proven experience of handling difficult customers. Demonstrate enthusiasm and passion for delivering an excellent customer service. Strive to over deliver on Service Level Agreements to delight the customer. A positive attitude towards teamwork and contribute to the achievement of Team Goals. The specific skill set for this role would expect at least two accreditations in the relevant tool sets that are supported by the IMSL Tools and Automation team. Essential Skills The following technical skills are required at high level Application Packaging (MSI) Microsoft Application Virtualisation (App-V) Microsoft Deployment Toolkit (MDT) Microsoft System Center Configuration Manager Scripting (VBScript \ PowerShell) The specific skill set for this role would expect an accreditation (MCTS, MCSE) in the relevant tool sets that are supported by the IMSL Tools and Automation team: Microsoft System Center Configuration Manager 2012 SC Clearance is required for this hold, all applicants must hold or be eligible to obtain Reasons why you should apply to us We're big - really big...... click apply for full job details
Jun 03, 2020
Full time
Bring your Infrastructure Engineer expertise to us and in return we'll give you an amazing career with growth and learning opportunities. Come and work for one of the best kept secrets in I.T. The company Sopra Steria, European leader in digital transformation, provides one of the most comprehensive portfolios of end-to-end service offerings in the market: Consulting, Systems Integration, Software Development and Business Process Services. Sopra Steria is trusted by leading private and public organisations to deliver successful transformation programmes that address their most complex and critical business challenges. The day job You will work within a team focused on delivering service automation to Sopra Steria customers, based around Microsoft System Center Configuration Manager (SCCM) and INTUNE. You will work on a number of accounts providing support to the current deployments, spending some time working on customer sites. You will also be involved with new customer tasks under the leadership of the Project Manager, including: solution design, estimating, high level and detailed design work and implementation. You will be there to solution and script automation into the tools and design that are implemented at client sites. Job Requirements: Experience in Desktop management solutions & process (OS management, device management, patching, inventory, reporting) Microsoft Intune and other MDM systems In depth knowledge of Microsoft System Center Configuration Manager design experience OS Management including MDT, WIM images and WAIK Experience of application packaging and its related technologies and practices. Excellent level of Windows technical knowledge, preferably Microsoft MCP or MCSE qualified. Detailed knowledge of W2K8, W7. W8.1 and W10 Have overview knowledge of ITIL Service Management processes and practices. Exhibit excellent communications skills with proven experience of handling difficult customers. Demonstrate enthusiasm and passion for delivering an excellent customer service. Strive to over deliver on Service Level Agreements to delight the customer. A positive attitude towards teamwork and contribute to the achievement of Team Goals. The specific skill set for this role would expect at least two accreditations in the relevant tool sets that are supported by the IMSL Tools and Automation team. Essential Skills The following technical skills are required at high level Application Packaging (MSI) Microsoft Application Virtualisation (App-V) Microsoft Deployment Toolkit (MDT) Microsoft System Center Configuration Manager Scripting (VBScript \ PowerShell) The specific skill set for this role would expect an accreditation (MCTS, MCSE) in the relevant tool sets that are supported by the IMSL Tools and Automation team: Microsoft System Center Configuration Manager 2012 SC Clearance is required for this hold, all applicants must hold or be eligible to obtain Reasons why you should apply to us We're big - really big...... click apply for full job details
Department for Work and Pensions
Blackpool, Lancashire
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Jun 03, 2020
Full time
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Department for Work and Pensions
Newcastle Upon Tyne, Tyne And Wear
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Jun 03, 2020
Full time
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Department for Work and Pensions
Manchester, Lancashire
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Jun 03, 2020
Full time
Want to be part of something really big? If you're creative and curious to learn, want to be empowered to make decisions and challenge the norm, and want to bring BIG ideas to a MASSIVE digital challenge then you'll love it here. And we'd love to hear from you. We are looking for a talented and driven individual to work as Senior Infrastructure Engineer in the enterprise tooling team. This team is responsible for the provision of a technical capability to allow monitoring and performance of Applications, Networks, Storage and other critical infrastructure across the estate, working closely with a wide variety of technical teams and business stakeholders The role requires that the individual is experienced in assessing, designing, implementing and supporting a broad range of products and services used in enterprise environments. You will work with us on one of the largest transformation programmes in Europe, providing services that have far-reaching and pivotal roles in citizens' lives. We know that better digital services in government will mean better public services, with the power to make a difference to lives of 22 million UK citizens. Our fast-growing digital community is driving that change. You and your role You will be part of an energetic Engineering team and we are looking for people with broad ranging skills and experience, and who are adept at working with new products and technologies. Our model of assignment means that over time and subject to business needs there will be opportunities to undertake varied roles across different delivery areas, where you will be fully supported in developing your skills. What are we looking for? Essential Skills Demonstrate Significant Experience in product management, developing standard/repeatable services, with substantiation of successful track record. Demonstrate Significant Experience of IT Infrastructure services or applications within a large scale organisation in an engineering context, including: Infrastructure Monitoring and Management Application Performance Monitoring Network Performance Monitoring Data Centre Infra Monitoring and Management Software Asset Management Demonstrate Significant Experience of leading the troubleshooting and resolution of complex issue across multiple enterprise tooling domains. Demonstrate Significant Experience of effectively communicating at different levels, across support and engineering, business users, architecture and suppliers. Industry recognised certification in an enterprise tooling product or equivalent skills ITIL qualifications or equivalent experience / skill Desirable Skills: Significant Experience of design, engineering and consultancy of enterprise tooling, including elements such as event management, service management, discovery, application performance management, business intelligence, network and system configuration, service automation or CMDB Technical Product knowledge: BMC TrueSight DynaTrace Application Performance Management NetScout SNOW iQuate Nlyte DCIM Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our easy-to-reach digital hubs in either Manchester, Newcastle or Blackpool. Each of our nationwide hubs has been designed for and by members of our digital community. We provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Get in touch to find out more about your preferred location. We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £72,312 You will be eligible for a pension with employer contributions of up to 10% We can offer you a performance related annual bonus of up to 10% We'll help you balance your life and work We'll give you a generous leave allowance, with the option to buy and sell extra days We also offer much more as part of a flexible benefits package - including a cycle to work scheme and lots of family friendly perks - which can be tailored to your lifestyle. Building our future We believe the work we do really matters, so we're serious about investing in you. You'll have access to a huge suite of training and learning opportunities to complement the new skills you'll acquire on the job. You'll get the chance to share knowledge with colleagues from across our digital communities, and to grow your skills through our coaching and mentoring programmes. Hit APPLY for more information and to continue your application on our careers page. There you will also find candidate pack with more information, which you can download by clicking the 'Candidate Information Pack' button. You'll need to register (you can use your LinkedIn profile) and then complete a short application form where you'll upload a CV...... click apply for full job details
Job Title: Service Desk Engineer Location: Cambridge Salary: £25,000 - £29,000 per annum Job type: Full time, Permanent Do you enjoy working in IT Support but feel your skills are going unnoticed? Do you often see the more interesting work escalated to other team members? At Bridge Partners we can fast track your career by training you to deal with all levels of IT issues, ensuring your working day is varied and interesting. You will be constantly upskilling your technical ability whilst supporting some fantastic businesses who are doing some amazing things. About Bridge Fibre: Bridge Partners are widely regarded as Cambridge's leading supplier of outsourced IT support. We provide bespoke onsite & remote support to Start-ups and SME's in various sectors from biotechnology, life sciences & economics. We focus on long-term relationships that stay true to our values of clarity, partnership and quality. The role: Working as part of a busy Service Desk team providing remote support by email, phone or in person on a shift rota between 8am and 6.30pm Monday - Friday Deploying client hardware (laptops, desktops, servers) Undertaking varied and interesting project work for clients, giving you opportunities to extend your skills and work with other team members in the business. Monitoring client's IT services remotely and taking ownership of issues when required. Conducting training to the internal Service Desk team on occasion. Core responsibilities: Work with various cloud service management tools including Azure Active Directory, Office365, SharePoint, Mimecast and other client specific applications. Experienced with VMware vSphere 6.5 infrastructure. Monitor and troubleshoot IT availability and performance issues and ensure any necessary action is taken using remote supporting tools. Manage backup and disaster recovery systems and monitors, including Veeam, AvePoint, DFSR and Backup Assist. Support the junior Service Desk team members as a point of escalation for IT troubleshooting. What we need from you? Experience working within an IT helpdesk environment. 2+ years' experience using Microsoft technologies for server and desktop support, working with Azure Active Directory and Office 365 management to support end-users. An aptitude for good customer service with a friendly and professional attitude. A determined and positive problem-solving mind-set motivated to see the challenge through to resolution. What's in it for you? At Bridge Partners, we are a family. We're a friendly bunch with passion, ambition and we thrive on teamwork, learning & development. We're committed to your personal career growth and we'll provide you with opportunities to further your technical skills and progress within the business. Profit share, BUPA health care & 5% contributory pension 33 days holiday (including bank holidays), increasing every 2 years you work with us A wide variety of company socials Due to the nature of the role your application will only be considered if you are already in and able to work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, Helpdesk Support, IT Support Analyst may also be considered for this role...... click apply for full job details
Jun 03, 2020
Full time
Job Title: Service Desk Engineer Location: Cambridge Salary: £25,000 - £29,000 per annum Job type: Full time, Permanent Do you enjoy working in IT Support but feel your skills are going unnoticed? Do you often see the more interesting work escalated to other team members? At Bridge Partners we can fast track your career by training you to deal with all levels of IT issues, ensuring your working day is varied and interesting. You will be constantly upskilling your technical ability whilst supporting some fantastic businesses who are doing some amazing things. About Bridge Fibre: Bridge Partners are widely regarded as Cambridge's leading supplier of outsourced IT support. We provide bespoke onsite & remote support to Start-ups and SME's in various sectors from biotechnology, life sciences & economics. We focus on long-term relationships that stay true to our values of clarity, partnership and quality. The role: Working as part of a busy Service Desk team providing remote support by email, phone or in person on a shift rota between 8am and 6.30pm Monday - Friday Deploying client hardware (laptops, desktops, servers) Undertaking varied and interesting project work for clients, giving you opportunities to extend your skills and work with other team members in the business. Monitoring client's IT services remotely and taking ownership of issues when required. Conducting training to the internal Service Desk team on occasion. Core responsibilities: Work with various cloud service management tools including Azure Active Directory, Office365, SharePoint, Mimecast and other client specific applications. Experienced with VMware vSphere 6.5 infrastructure. Monitor and troubleshoot IT availability and performance issues and ensure any necessary action is taken using remote supporting tools. Manage backup and disaster recovery systems and monitors, including Veeam, AvePoint, DFSR and Backup Assist. Support the junior Service Desk team members as a point of escalation for IT troubleshooting. What we need from you? Experience working within an IT helpdesk environment. 2+ years' experience using Microsoft technologies for server and desktop support, working with Azure Active Directory and Office 365 management to support end-users. An aptitude for good customer service with a friendly and professional attitude. A determined and positive problem-solving mind-set motivated to see the challenge through to resolution. What's in it for you? At Bridge Partners, we are a family. We're a friendly bunch with passion, ambition and we thrive on teamwork, learning & development. We're committed to your personal career growth and we'll provide you with opportunities to further your technical skills and progress within the business. Profit share, BUPA health care & 5% contributory pension 33 days holiday (including bank holidays), increasing every 2 years you work with us A wide variety of company socials Due to the nature of the role your application will only be considered if you are already in and able to work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: IT Support Consultant, IT Support Service Desk, IT Service Desk Consultant, IT Support, Helpdesk Support, Support Engineer, Senior Support Technician, Helpdesk Analyst, Helpdesk Support, IT Support Analyst may also be considered for this role...... click apply for full job details
Systems Engineering Lead Home based (With travel to Sutton or London) Salary: Up to £68k (Depending on experience) + Fantastic Benefits LexisNexis Risk Solutions This position serves as a lead for a specific team of Systems Engineers. In addition to developing optimum system configurations and plans for installations and upgrade of hardware devices for complex systems and applications, the position provides direction on project plans, schedules, and methodologies and may also include activities aligned to sizing/budget recommendations. The position also provides prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. TECHNICAL SKILLS: • Advanced knowledge of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure. • Program installation and troubleshooting. • Knowledge of virtual server environments and thin client. • Knowledge of scripts for automation. • Advanced understanding of system and problem management tools. • Knowledge of system recovery procedures. • Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others. • Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity. • Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making. • Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums. ACCOUNTABILITIES: • Serve as subject matter expert demonstrating thorough understanding of major system components when completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). • Lead team of systems engineers to ensure timely and accurate performance of all team activities. • Manage change management and incident response. • Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines. • Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. • Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery. • Diagnose complex system problems using dumps, traces, or other diagnostics aids. • Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc. • Install program products and system components or aid in installation by end users. • Develop user mods for installation of customized existing routines, device drives, and other system modifications. • Develop optimum system configurations and plans for installation of hardware devices. • Recommend and change system parameters or configuration variables to improve overall system performance. • Write commands or processes for execution under multiple system environments. • Review job control/scripts developed by less experienced staff members and assist in modifications of same for optimum performance and operation. • Demonstrate understanding of system dump contents, system control block structures, all characteristics/features of hardware being used, and all system performance principles. • Debug any system problems, develop online procedures for execution of commonly used processes, and perform procedures necessary for recovery. • Demonstrate thorough understanding of all system components and of program products assigned to support. • Demonstrate knowledge of system parameters to control, configure, and install various systems; in-depth knowledge of software installation aids; and user knowledge of all facets of the online system. • Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. • Configure controls; install or troubleshoot programs within multiple system environments. • Construct Job Control Language (JCL) or scripts for processing of workloads by system. • Develop job control procedures or work flow diagrams for commonly used processes and automate wherever possible. • Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. • Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines. • Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. • Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks. • Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. • Develop and implement security programs: manage and execute project deliverables; communicate to affected stakeholders including departments within the company; develop program procedures including guidelines and flow diagrams to be implemented on an ongoing basis; and develop tools or metrics that allow for the measurement of successful program implementation. • Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. • Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently. • Manage and encourage new ideas from staff to foster improvements through innovations. • Empower the staff to be accountable and responsible for their own actions and decisions. QUALIFICATIONS: • BS Engineering/Computer Science or equivalent experience required LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age...... click apply for full job details
Jun 03, 2020
Full time
Systems Engineering Lead Home based (With travel to Sutton or London) Salary: Up to £68k (Depending on experience) + Fantastic Benefits LexisNexis Risk Solutions This position serves as a lead for a specific team of Systems Engineers. In addition to developing optimum system configurations and plans for installations and upgrade of hardware devices for complex systems and applications, the position provides direction on project plans, schedules, and methodologies and may also include activities aligned to sizing/budget recommendations. The position also provides prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. TECHNICAL SKILLS: • Advanced knowledge of storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure. • Program installation and troubleshooting. • Knowledge of virtual server environments and thin client. • Knowledge of scripts for automation. • Advanced understanding of system and problem management tools. • Knowledge of system recovery procedures. • Strong skills in setting, communicating, implementing, and achieving business objectives and goals through the direct management of others. • Strong organization/project planning, time management, and change management skills across multiple functional groups and departments, and strong delegation skills involving prioritizing and reprioritizing projects and managing projects of various size and complexity. • Strong problem-solving experience involving leading teams in identifying, researching, and coordinating the resources necessary to effectively troubleshoot/diagnose complex project issues; prior success extracting/translating findings into alternatives/solutions; and identifying risks/impacts and schedule adjustments to facilitate management decision-making. • Strong communication (verbal and written) and customer service skills. Strong interpersonal, communication, and presentation skills applicable to a wide audience including senior and executive management, customers, etc., including diction/terminology and presenting information in a concise and effective manner to clients, management, and various departments using assorted communication mediums. ACCOUNTABILITIES: • Serve as subject matter expert demonstrating thorough understanding of major system components when completing assigned tasks (i.e., storage systems, Linux kernel, UNIX kernel, UNIX file system, and Windows infrastructure). • Lead team of systems engineers to ensure timely and accurate performance of all team activities. • Manage change management and incident response. • Work closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines. • Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. • Work closely with support groups to refine system monitoring and reporting, and to assist them in their analysis and problem recovery. • Diagnose complex system problems using dumps, traces, or other diagnostics aids. • Diagnose system performance problems using available standard performance tools and system indicators such as queue lengths, CPU utilization, etc. • Install program products and system components or aid in installation by end users. • Develop user mods for installation of customized existing routines, device drives, and other system modifications. • Develop optimum system configurations and plans for installation of hardware devices. • Recommend and change system parameters or configuration variables to improve overall system performance. • Write commands or processes for execution under multiple system environments. • Review job control/scripts developed by less experienced staff members and assist in modifications of same for optimum performance and operation. • Demonstrate understanding of system dump contents, system control block structures, all characteristics/features of hardware being used, and all system performance principles. • Debug any system problems, develop online procedures for execution of commonly used processes, and perform procedures necessary for recovery. • Demonstrate thorough understanding of all system components and of program products assigned to support. • Demonstrate knowledge of system parameters to control, configure, and install various systems; in-depth knowledge of software installation aids; and user knowledge of all facets of the online system. • Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. • Configure controls; install or troubleshoot programs within multiple system environments. • Construct Job Control Language (JCL) or scripts for processing of workloads by system. • Develop job control procedures or work flow diagrams for commonly used processes and automate wherever possible. • Provide prompt recovery and problem escalation for the exceptions, extrapolating and integrating information within defined boundaries, using multiple system management and problem management tools. • Partner closely with development groups, support groups, and vendors to coordinate special operations, and communicate/escalate problems as appropriate to meet assigned deadlines. • Assist in daily support of the systems/products assigned, through early detection and pursuit or changes in system responses or operation. • Apply problem-solving skills in multiple operating environments to support assignments involving the execution of a series of related tasks. • Perform online system functions to assist with tasks encountered in execution of daily responsibilities such as utility functions and editing of files. • Develop and implement security programs: manage and execute project deliverables; communicate to affected stakeholders including departments within the company; develop program procedures including guidelines and flow diagrams to be implemented on an ongoing basis; and develop tools or metrics that allow for the measurement of successful program implementation. • Carry out management responsibilities in accordance with the organization's policies, procedures, and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. • Ensure all staff is provided with training and resources needed to perform their jobs to the most outstanding degree possible. Ensure all staff is provided with frequent feedback and coaching in order to meet and exceed individual and team performance goals consistently. • Manage and encourage new ideas from staff to foster improvements through innovations. • Empower the staff to be accountable and responsible for their own actions and decisions. QUALIFICATIONS: • BS Engineering/Computer Science or equivalent experience required LexisNexis is an equal opportunities employer and welcomes applications regardless of sex, marital status, ethnic origin, disability, religion, sexual orientation or age...... click apply for full job details
Basic Function The Senior System Engineer (SSE) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. The Senior Systems Engineer also assumes the positon of team lead role and supervises the L1 technical support team. The Senior Systems Engineer communicates extensively in both oral and written form with internal and external clients, subcontractors and other external parties that are involved with the provision of IT products and services. Duties and Responsibilities · Provide support for the configuration and installation of servers, network equipment desktop PCs and related peripherals for various project and operational needs. · Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. · Manages all system back-up and restore protocol. · Plans and supports network and computing infrastructure. · Perform troubleshooting analysis of servers, workstations and associated systems. · Documents network problems and resolution for future reference. · Monitors system performance and implements performance tuning. · Manage user accounts, permissions, email, anti-virus, anti-spam. · Oversee software and network security. · Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. · Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. · Maintain operational, configuration, or other procedures. · Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. · Maintain data center environmental and monitoring equipment...... click apply for full job details
Jun 03, 2020
Contractor
Basic Function The Senior System Engineer (SSE) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. The Senior Systems Engineer also assumes the positon of team lead role and supervises the L1 technical support team. The Senior Systems Engineer communicates extensively in both oral and written form with internal and external clients, subcontractors and other external parties that are involved with the provision of IT products and services. Duties and Responsibilities · Provide support for the configuration and installation of servers, network equipment desktop PCs and related peripherals for various project and operational needs. · Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements. · Manages all system back-up and restore protocol. · Plans and supports network and computing infrastructure. · Perform troubleshooting analysis of servers, workstations and associated systems. · Documents network problems and resolution for future reference. · Monitors system performance and implements performance tuning. · Manage user accounts, permissions, email, anti-virus, anti-spam. · Oversee software and network security. · Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. · Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. · Maintain operational, configuration, or other procedures. · Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required. · Maintain data center environmental and monitoring equipment...... click apply for full job details
Job Title - Senior Mobile Application Developer Location - The Quadrant Rates - £483.30 LTD/ Umbrella or £421.98 PAYE In Scope of IR35 What you will do: In this role you will have the opportunity to work lead the development and implementation of mobile software solutions to help drive innovation and the delivery of a robust mobile capability within the business. Provide technical expertise and advice, understand technical capabilities, apply agile Scrum principles at each stage of the development life cycle and work closely with team members and partners to implement, build and deploy engineering solutions. Key Responsibilities: Lead the design, develop and build phases of mobile software solutions in the development/delivery life cycle. Produce bespoke full stack mobile solutions from the ground up by analysing and interpreting user stories and working closely with the Mobile Application Delivery Specialists and Mobile Assurance Analysts through to delivery in the production environment. Proactively maintain and support existing mobile software solutions to help deliver a robust, reliable and performant growing mobile estate within the business. Participate in all stages of design and development for complex mobile business solutions, including solution analysis, design, development, testing and integration, completing builds and deploying the solution in accordance with architecture design and complying with safety, security and regulatory requirements. Build prototypes and minimum viable products (MVP) to help validate customer proposals and enable the rapid delivery of applications within an agile working environment. Deliver mobile application projects within a highly agile development team, committing to completing sprint work within designated time constraints and quality standards, ensuring appropriate agile methodologies and principles are followed. Identify opportunities to develop and continuously refine our in-house built reusable component library, collaborating closely with other developers to help build a better codebase. Provide technical and architectural leadership and expert advice on the mobile application estate and engineering systems used within Network Rail MBS's growing project portfolio to the rest of the business as required. Champion and role model Network Rail behaviours to help foster a professional culture within the team and provide guidance and mentoring to less experienced team members in accordance with / adhering to software development best practices and quality standards. Required skills: Degree qualification in Computer Science, or equivalent relevant experience. Typically, 4+ years of professional, full-time experience building mobile and/or responsive web applications. Extensive experience working with web technologies of HTML, JavaScript (ES6), NodeJS and CSS. Strong understanding of the React.js frontend framework. Experience with mobile app development, especially the hybrid solutions PhoneGap/Cordova. Experience of using front-end and back-end JavaScript frameworks and libraries, specifically NodeJS, Express.js, jQuery and Bootstrap. Experience in developing and building back-end applications with RESTful API services. Experience with web service protocols like SOAP, REST, and JSON. Experience with NoSQL and relational databases, e.g. MongoDB, SQL Server, MySQL including database design and use of database tools such as Mongoose for MongoDB. Experience in cloud computing platforms (AWS, Azure). Excellent analytical and problem-solving skills. Excellent written and verbal communication skills, having the ability to effectively communicate with both technical and non-technical audiences. Knowledge of GUI layout aesthetics (high level UI/UX). Knowledge of build and deployment tools - Grunt, Webpack, NPM, Git, Jenkins. Understanding of Agile software engineering principles and methodologies (Scrum/LEAN). Ability to adapt and stay on top of expanding technologies and engineering trends. Desirable: Experience with Native mobile application development (Objective-C/Swift for iOS, Java/Kotlin for Android, C# for Windows) or other approaches such as React Native or Xamarin. Experience with various design patterns (MVC, MVVM) and React implementations (Flux, Redux). Experience with CI/CD automation using Jenkins or other similar open source tools. Experience with the Backbone.js JavaScript library. Working knowledge of core AWS services (AWS Console, CLI, S3, SES, CloudWatch etc). Experience in unit testing frameworks (Jest/Enzyme, Chai/Mocha etc) and test automation techniques. Familiarity with CSS pre-processors, such as SCSS. Knowledge of low-code platforms such as OutSystems. Formal testing qualification / certifications in foundation level software testing (e.g. ISTQB® Certified Tester Foundation Level). About our client - Network Rail Network Rail is at the operational centre of the railway and playing a key role in a rapidly evolving industry. We are responsible for rebuilding Britain's railway infrastructure and are managing some of the biggest and most complex engineering programmes in Europe. Over the next five years we will be spending around £23 billion to maintain and upgrade every aspect of an infrastructure that comprises 21,000 miles of track, 2,500 stations, 9,000 level crossings, 40,000 bridges and tunnels, and signalling and power for the movement of 25,000 trains every day...... click apply for full job details
Jun 03, 2020
Contractor
Job Title - Senior Mobile Application Developer Location - The Quadrant Rates - £483.30 LTD/ Umbrella or £421.98 PAYE In Scope of IR35 What you will do: In this role you will have the opportunity to work lead the development and implementation of mobile software solutions to help drive innovation and the delivery of a robust mobile capability within the business. Provide technical expertise and advice, understand technical capabilities, apply agile Scrum principles at each stage of the development life cycle and work closely with team members and partners to implement, build and deploy engineering solutions. Key Responsibilities: Lead the design, develop and build phases of mobile software solutions in the development/delivery life cycle. Produce bespoke full stack mobile solutions from the ground up by analysing and interpreting user stories and working closely with the Mobile Application Delivery Specialists and Mobile Assurance Analysts through to delivery in the production environment. Proactively maintain and support existing mobile software solutions to help deliver a robust, reliable and performant growing mobile estate within the business. Participate in all stages of design and development for complex mobile business solutions, including solution analysis, design, development, testing and integration, completing builds and deploying the solution in accordance with architecture design and complying with safety, security and regulatory requirements. Build prototypes and minimum viable products (MVP) to help validate customer proposals and enable the rapid delivery of applications within an agile working environment. Deliver mobile application projects within a highly agile development team, committing to completing sprint work within designated time constraints and quality standards, ensuring appropriate agile methodologies and principles are followed. Identify opportunities to develop and continuously refine our in-house built reusable component library, collaborating closely with other developers to help build a better codebase. Provide technical and architectural leadership and expert advice on the mobile application estate and engineering systems used within Network Rail MBS's growing project portfolio to the rest of the business as required. Champion and role model Network Rail behaviours to help foster a professional culture within the team and provide guidance and mentoring to less experienced team members in accordance with / adhering to software development best practices and quality standards. Required skills: Degree qualification in Computer Science, or equivalent relevant experience. Typically, 4+ years of professional, full-time experience building mobile and/or responsive web applications. Extensive experience working with web technologies of HTML, JavaScript (ES6), NodeJS and CSS. Strong understanding of the React.js frontend framework. Experience with mobile app development, especially the hybrid solutions PhoneGap/Cordova. Experience of using front-end and back-end JavaScript frameworks and libraries, specifically NodeJS, Express.js, jQuery and Bootstrap. Experience in developing and building back-end applications with RESTful API services. Experience with web service protocols like SOAP, REST, and JSON. Experience with NoSQL and relational databases, e.g. MongoDB, SQL Server, MySQL including database design and use of database tools such as Mongoose for MongoDB. Experience in cloud computing platforms (AWS, Azure). Excellent analytical and problem-solving skills. Excellent written and verbal communication skills, having the ability to effectively communicate with both technical and non-technical audiences. Knowledge of GUI layout aesthetics (high level UI/UX). Knowledge of build and deployment tools - Grunt, Webpack, NPM, Git, Jenkins. Understanding of Agile software engineering principles and methodologies (Scrum/LEAN). Ability to adapt and stay on top of expanding technologies and engineering trends. Desirable: Experience with Native mobile application development (Objective-C/Swift for iOS, Java/Kotlin for Android, C# for Windows) or other approaches such as React Native or Xamarin. Experience with various design patterns (MVC, MVVM) and React implementations (Flux, Redux). Experience with CI/CD automation using Jenkins or other similar open source tools. Experience with the Backbone.js JavaScript library. Working knowledge of core AWS services (AWS Console, CLI, S3, SES, CloudWatch etc). Experience in unit testing frameworks (Jest/Enzyme, Chai/Mocha etc) and test automation techniques. Familiarity with CSS pre-processors, such as SCSS. Knowledge of low-code platforms such as OutSystems. Formal testing qualification / certifications in foundation level software testing (e.g. ISTQB® Certified Tester Foundation Level). About our client - Network Rail Network Rail is at the operational centre of the railway and playing a key role in a rapidly evolving industry. We are responsible for rebuilding Britain's railway infrastructure and are managing some of the biggest and most complex engineering programmes in Europe. Over the next five years we will be spending around £23 billion to maintain and upgrade every aspect of an infrastructure that comprises 21,000 miles of track, 2,500 stations, 9,000 level crossings, 40,000 bridges and tunnels, and signalling and power for the movement of 25,000 trains every day...... click apply for full job details
Who we are Since 2001 thinkmoney has been helping customers stay on top of their finances. We've changed a fair bit since then, and we're growing and developing new things faster than ever. But one thing hasn't changed: the way we look after our customers. For ten consecutive years we've held a four star Fairbanking mark to recognise that we help customers manage money well. The brilliant service our customers receive has also earned us a 4 star rating on Trustpilot. In December 2019 we won out latest award for Best Use of IT in Retail Banking at the 20th Banking Tech Awards, highlighting our innovation and digital transformation skills. For more information, please visit our LinkedIn page. Our digital teams are constantly developing new app features based on real customer feedback, and our customer service teams are here to support customers who need that human touch. Our commitment to helping others doesn't end there. CSR is important, and in 2020 we received an award for being the largest fundraiser for Cash For Kids over the last four years, and another for raising £1million for charities in the last ten years. Role Purpose As a senior platform engineer, you will be part of an industry award-winning, forward thinking, cross functional DevOps Team. This team is migrating from an on-prem infrastructure to AWS Cloud in 2020, and this role will play an important part in deciding parts of the technology solutions, and importantly, how the solutions are implemented. You will be building and supporting a thinkmoney platform that is flexible and scalable and will deliver growth to thinkmoney. You will be a Cloud Technologies evangelist well versed with Agile and DevOps frameworks. This is a key role to design, shape and deliver well designed cloud solutions for thinkmoney. This is an excellent opportunity to work on cutting edge, open-source technologies in a collaborative environment. You will be able to familiarise yourself with complex systems at any stage of the development lifecycle. Personal Qualities and Cultural Fit We work fast and to a high standard. The only way to constantly deliver in a time of great change is to ensure collaboration between people and departments. We look for people who are intellectually curious as to what is possible, mixed with the pragmatism to understand the operating environment and constraints, be they time, budget or capabilities. The art of the possible mixed with the need to get things delivered. thinkmoney continues to be successful, so a growth mindset where you build technology solutions that work now, but that have future growth and business needs taken into account is essential. All delivered at a price point that ensures the maximum value for all expenditure. Who Should Apply? Senior Cloud Platform Engineers who want to shape the future, rather than just do the work that someone else has defined for them every day. A person who wants to stay in a technical hands-on role, but also enjoys helping and developing more junior colleagues, without the formalities of a full-time management position. Someone who wants a high level of personal responsibility without being micro-managed. Our new IT Director that you will report into has a great management style, and will give you the time and space to do the work independently, supporting you when needed. Anyone who wants to work in a Manchester based fintech, a digital bank that wins awards every year for its technology platforms and customer service. A person that is comfortable having a high level of visibility to the most senior people in our business, with an ability to influence decisions. Someone with career ambitions, whilst also being open and approachable with the humility to constantly learn and develop from supportive managers and collaborative peers...... click apply for full job details
Jun 03, 2020
Full time
Who we are Since 2001 thinkmoney has been helping customers stay on top of their finances. We've changed a fair bit since then, and we're growing and developing new things faster than ever. But one thing hasn't changed: the way we look after our customers. For ten consecutive years we've held a four star Fairbanking mark to recognise that we help customers manage money well. The brilliant service our customers receive has also earned us a 4 star rating on Trustpilot. In December 2019 we won out latest award for Best Use of IT in Retail Banking at the 20th Banking Tech Awards, highlighting our innovation and digital transformation skills. For more information, please visit our LinkedIn page. Our digital teams are constantly developing new app features based on real customer feedback, and our customer service teams are here to support customers who need that human touch. Our commitment to helping others doesn't end there. CSR is important, and in 2020 we received an award for being the largest fundraiser for Cash For Kids over the last four years, and another for raising £1million for charities in the last ten years. Role Purpose As a senior platform engineer, you will be part of an industry award-winning, forward thinking, cross functional DevOps Team. This team is migrating from an on-prem infrastructure to AWS Cloud in 2020, and this role will play an important part in deciding parts of the technology solutions, and importantly, how the solutions are implemented. You will be building and supporting a thinkmoney platform that is flexible and scalable and will deliver growth to thinkmoney. You will be a Cloud Technologies evangelist well versed with Agile and DevOps frameworks. This is a key role to design, shape and deliver well designed cloud solutions for thinkmoney. This is an excellent opportunity to work on cutting edge, open-source technologies in a collaborative environment. You will be able to familiarise yourself with complex systems at any stage of the development lifecycle. Personal Qualities and Cultural Fit We work fast and to a high standard. The only way to constantly deliver in a time of great change is to ensure collaboration between people and departments. We look for people who are intellectually curious as to what is possible, mixed with the pragmatism to understand the operating environment and constraints, be they time, budget or capabilities. The art of the possible mixed with the need to get things delivered. thinkmoney continues to be successful, so a growth mindset where you build technology solutions that work now, but that have future growth and business needs taken into account is essential. All delivered at a price point that ensures the maximum value for all expenditure. Who Should Apply? Senior Cloud Platform Engineers who want to shape the future, rather than just do the work that someone else has defined for them every day. A person who wants to stay in a technical hands-on role, but also enjoys helping and developing more junior colleagues, without the formalities of a full-time management position. Someone who wants a high level of personal responsibility without being micro-managed. Our new IT Director that you will report into has a great management style, and will give you the time and space to do the work independently, supporting you when needed. Anyone who wants to work in a Manchester based fintech, a digital bank that wins awards every year for its technology platforms and customer service. A person that is comfortable having a high level of visibility to the most senior people in our business, with an ability to influence decisions. Someone with career ambitions, whilst also being open and approachable with the humility to constantly learn and develop from supportive managers and collaborative peers...... click apply for full job details
NetPay has an exciting opportunity for a Cybersecurity Engineer to join their team based in Hedge End, Southampton. You will work on a full time permanent basis and will receivea highly competitive salary up to £50,000 per annum. The Cybersecurity Engineer Role As the Cybersecurity Engineer working in the Infrastructure Team you will excel at securing our enterprise services in a dynamic and fast-moving engineering environment. You will play a key role in developing and improving the existing security processes, platforms and policies with a key focus on industry standards and compliance. This is vital work as these services now serve merchants in 16 countries with the platform currently in the process of expanding to 35. technologi's Revolution platform also manages nearly 40% of all UK merchant account applications. You will live and breathe cybersecurity in a mixed public/private cloud environment, with a relentless drive for continuous improvement to our technical security solutions and processes. As a Cybersecurity Engineer you will: - Be accountable for the implementation and continuous improvement of technologi's cybersecurity defences across their entire enterprise service platform. - Own the delivery of regulatory and standards-compliant cybersecurity defence configuration in an agile engineering environment. - Build effective, productive relationships with technologi's development and infrastructure teams in order to gain deep understanding of the security threat profile of our enterprise services. - Work with the Head of Infrastructure to ensure accurate forecasting and reporting of project progress. - Ensure problems/issues are solved in a timely and satisfactory manner. - Actively work to unblock issues faced by the team during delivery. - Understand and proactively plan software and infrastructure over a period of 3-5 years to meet both technical and business needs. - Manage project activity and balance this with support and administration tasks. As a Cybersecurity Engineer you will need the following: - Superb interpersonal communication skills and attention to detail - Vision, drive and passion - someone who's prepared to get the job done, no matter what it takes and reap the rewards - Any knowledge of Apache, Nginx, Terraform, Kubernetes, Jenkins, Gitlab, Python, Java, PHP, Galera, MariaDB, MongoDB, Redis, OSPF or BGP would be considered a huge plus for any potential candidate - Highly analytical mindset and a deep knowledge of the current and emerging cyberthreat landscape - Excellent ability to research threats, create reports and to clearly articulate recommendations to senior members of the team is essential - Excellent analytical skills and be able to demonstrate a history of success in identifying and mitigating against network-based threats - Qualifications such as CISSP, GCIH, CCFP, CCNA, GCIA considered a huge plus for any potential candidate - Experience of Ethical Hacking, Security Assessment, Penetration Testing, Cyber forensics, Alert Handler, Incident Handler desirable - Excellent Linux administration skills (Ubuntu and CentOS/RHEL are preferable) - Excellent networking and security background - Good understanding of the TCP/IP stack - Good familiarity with version control systems like Subversion/Git - Good knowledge of scripting in the Linux platform As a Cybersecurity Engineer you will need the following competencies and behaviours: - Accountability - Takes ownership to get the job done and deliver upon the objectives and goals of the business. - Problem Solving and Analysis - Works on problems of diverse scope where analysis is required. - Teamwork and Collaboration - High sense of ownership and urgency. Works well within a team environment. - Customer Focus - Makes and meets internal customer commitments understanding that their requirements are what drive those of the business. - Motivation - Self-motivated to go beyond the standard day to day workload to deliver the best result for the business. If you feel you are the right candidate for our Cybersecurity Engineer role then please click 'apply' now! We'd love to hear from you!..... click apply for full job details
Jun 03, 2020
Full time
NetPay has an exciting opportunity for a Cybersecurity Engineer to join their team based in Hedge End, Southampton. You will work on a full time permanent basis and will receivea highly competitive salary up to £50,000 per annum. The Cybersecurity Engineer Role As the Cybersecurity Engineer working in the Infrastructure Team you will excel at securing our enterprise services in a dynamic and fast-moving engineering environment. You will play a key role in developing and improving the existing security processes, platforms and policies with a key focus on industry standards and compliance. This is vital work as these services now serve merchants in 16 countries with the platform currently in the process of expanding to 35. technologi's Revolution platform also manages nearly 40% of all UK merchant account applications. You will live and breathe cybersecurity in a mixed public/private cloud environment, with a relentless drive for continuous improvement to our technical security solutions and processes. As a Cybersecurity Engineer you will: - Be accountable for the implementation and continuous improvement of technologi's cybersecurity defences across their entire enterprise service platform. - Own the delivery of regulatory and standards-compliant cybersecurity defence configuration in an agile engineering environment. - Build effective, productive relationships with technologi's development and infrastructure teams in order to gain deep understanding of the security threat profile of our enterprise services. - Work with the Head of Infrastructure to ensure accurate forecasting and reporting of project progress. - Ensure problems/issues are solved in a timely and satisfactory manner. - Actively work to unblock issues faced by the team during delivery. - Understand and proactively plan software and infrastructure over a period of 3-5 years to meet both technical and business needs. - Manage project activity and balance this with support and administration tasks. As a Cybersecurity Engineer you will need the following: - Superb interpersonal communication skills and attention to detail - Vision, drive and passion - someone who's prepared to get the job done, no matter what it takes and reap the rewards - Any knowledge of Apache, Nginx, Terraform, Kubernetes, Jenkins, Gitlab, Python, Java, PHP, Galera, MariaDB, MongoDB, Redis, OSPF or BGP would be considered a huge plus for any potential candidate - Highly analytical mindset and a deep knowledge of the current and emerging cyberthreat landscape - Excellent ability to research threats, create reports and to clearly articulate recommendations to senior members of the team is essential - Excellent analytical skills and be able to demonstrate a history of success in identifying and mitigating against network-based threats - Qualifications such as CISSP, GCIH, CCFP, CCNA, GCIA considered a huge plus for any potential candidate - Experience of Ethical Hacking, Security Assessment, Penetration Testing, Cyber forensics, Alert Handler, Incident Handler desirable - Excellent Linux administration skills (Ubuntu and CentOS/RHEL are preferable) - Excellent networking and security background - Good understanding of the TCP/IP stack - Good familiarity with version control systems like Subversion/Git - Good knowledge of scripting in the Linux platform As a Cybersecurity Engineer you will need the following competencies and behaviours: - Accountability - Takes ownership to get the job done and deliver upon the objectives and goals of the business. - Problem Solving and Analysis - Works on problems of diverse scope where analysis is required. - Teamwork and Collaboration - High sense of ownership and urgency. Works well within a team environment. - Customer Focus - Makes and meets internal customer commitments understanding that their requirements are what drive those of the business. - Motivation - Self-motivated to go beyond the standard day to day workload to deliver the best result for the business. If you feel you are the right candidate for our Cybersecurity Engineer role then please click 'apply' now! We'd love to hear from you!..... click apply for full job details
Software Engineer Up to £53,000 (Grade D17) and £61,000 (Grade D18) depending on experience Plus excellent benefits including: 28 days holiday / flexible working / annual incentive scheme Manchester city centre We're looking for mid to senior level software engineers to join Co-op Digital, and we have opportunities for experienced engineers across a range of positions and levels within our team. We're primarily building web applications in Python, Javascript and Java, however we're flexible when it comes to your background. We'd love to hear from experienced engineers, excited about fulfilling user needs, collaborating with others and building great quality software. We encourage and support a full-stack, polyglot approach. As a software engineer at Co-op Digital, you'll work in one of our small product teams alongside product owners, delivery managers, analysts, researchers and designers. We work together to create solutions that deliver simple applications that respond to real user needs. The domains for our products vary from food to funeralcare to health to insurance - and everything in between. We have a number of products at different stages of maturity. You can read about these in more detail on our blog (digitalblog.coop.co.uk). You'll initially join us on a specific project, but there will be lots of opportunities to move around and keep things interesting. We have a community of digital technologists across digital and the wider Co-op and we come together regularly to share knowledge and learn from each other. What you'll do: * use a full-stack approach to software development (you'll be working with everything from frontend to the infrastructure) * use modern engineering practices like TDD, pair or mob programming and continuous deployment * work within agile teams to create quick feedback loops and focus on the customer needs * build services that make a difference to people's lives * mentor and line manage other engineers as they progress through their career * help to recruit new team members This role would suit people who have * coding skills, experienced in creating web applications in at least one programming language (Java, Python, Ruby) and/or JavaScript * a collaborative approach; engineers who enjoy pairing, mobbing * a flexible attitude to technology and solid understanding of how the web works * the ability to adapt and learn new technologies * a desire for continuous improvement * a commitment to putting user experience at the heart of the development process Why Co-op? Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes: * competitive salary * coaching, training and support to help you develop * pension with up to 10% employer contributions * annual incentive scheme * 28 days holiday (rising to 32 in line with service) * discounts on Co-op products and services Building an inclusive work environment We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at colleagues.coop.co.uk. As part of your application you'll need to complete an online assessment. It will take you around 12 minutes to complete this test...... click apply for full job details
Jun 03, 2020
Full time
Software Engineer Up to £53,000 (Grade D17) and £61,000 (Grade D18) depending on experience Plus excellent benefits including: 28 days holiday / flexible working / annual incentive scheme Manchester city centre We're looking for mid to senior level software engineers to join Co-op Digital, and we have opportunities for experienced engineers across a range of positions and levels within our team. We're primarily building web applications in Python, Javascript and Java, however we're flexible when it comes to your background. We'd love to hear from experienced engineers, excited about fulfilling user needs, collaborating with others and building great quality software. We encourage and support a full-stack, polyglot approach. As a software engineer at Co-op Digital, you'll work in one of our small product teams alongside product owners, delivery managers, analysts, researchers and designers. We work together to create solutions that deliver simple applications that respond to real user needs. The domains for our products vary from food to funeralcare to health to insurance - and everything in between. We have a number of products at different stages of maturity. You can read about these in more detail on our blog (digitalblog.coop.co.uk). You'll initially join us on a specific project, but there will be lots of opportunities to move around and keep things interesting. We have a community of digital technologists across digital and the wider Co-op and we come together regularly to share knowledge and learn from each other. What you'll do: * use a full-stack approach to software development (you'll be working with everything from frontend to the infrastructure) * use modern engineering practices like TDD, pair or mob programming and continuous deployment * work within agile teams to create quick feedback loops and focus on the customer needs * build services that make a difference to people's lives * mentor and line manage other engineers as they progress through their career * help to recruit new team members This role would suit people who have * coding skills, experienced in creating web applications in at least one programming language (Java, Python, Ruby) and/or JavaScript * a collaborative approach; engineers who enjoy pairing, mobbing * a flexible attitude to technology and solid understanding of how the web works * the ability to adapt and learn new technologies * a desire for continuous improvement * a commitment to putting user experience at the heart of the development process Why Co-op? Here you'll do work that matters. We're a commercial organisation with a purpose beyond profit, you'll have an opportunity to help us build a stronger Co-op and stronger communities. You'll also get a package that includes: * competitive salary * coaching, training and support to help you develop * pension with up to 10% employer contributions * annual incentive scheme * 28 days holiday (rising to 32 in line with service) * discounts on Co-op products and services Building an inclusive work environment We're actively building diverse teams and welcome applications from everyone. But simply having a diverse workforce is not enough. We aim to build an inclusive environment, where everyone can contribute their best work and develop to their full potential. We celebrate our differences, and recognise the importance of teams reflecting the communities they serve. We can make reasonable adjustments to our interview process according to your needs. And we offer a flexible working environment so you can adjust your hours to suit your personal circumstances. You can find out more about Co-op people policies at colleagues.coop.co.uk. As part of your application you'll need to complete an online assessment. It will take you around 12 minutes to complete this test...... click apply for full job details
As our next Systems Engineer (internally known as Platform Engineer) you'll provide senior engineering support for Infrastructure and Operations Services delivery and management of relevant software and systems, whilst providing consultancy to wider organisation on implementation of relevant technologies. You'll join a likeminded team in our Leeds & Bradford based Technology Operations function. What You'll Do - Provide E-Commerce, Middleware, Oracle Middleware (WebLogic Suite, Oracle HTTP Server, Service Orientated Architecture (SOA), Oracle Forms/Reports, Identity and Access Management, Data Integration, Enterprise Data Quality, Hyperion and Customer Hub) and E-Mail Application Systems administration, Systems Management and Monitoring services across YBS - To provide 2nd and 3rd line support services on a 24 x 365 on call basis for elements of the associated application technology stack across all development, testing and business critical production environments. - To develop, maintain and provide IT capacity and performance management services across the associated technology stack, including patching and security implementations. - To identify and implement automation and orchestration where appropriate to improve speed of output of the team. - To provide appropriate consultancy services to other Group Projects & IT teams, Business Users Skills Required We'd expect to see: - High level skills in providing either middleware or SOA in a complex IT environment - An understanding of Red Hat Enterprise Linux Systems Administration - Knowledge of web-tier technologies - Knowledge of software and scripting languages including Python and underlying Software Development Kits and Application Programming Interfaces which provide automation capability for manual build/deployment activities - IT System Performance Monitoring/Tuning and Capacity management would be desirable but not essential Life at YBS In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you… Flexibility - Whether it's picking up the kids from school or catching that early morning yoga session we have you covered. Celebrating Success - From everyday thank you cards, to our annual 'Raising the Roof' gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small. Giving Back - Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering! Inclusivity - We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer. Site Perks - Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site. So…. If you've got a solid background in Systems or Platform Engineering and you want to develop a career in an empowering, respectful and supporting business then why not join us? Our people are our heart and soul; we're commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We're devoted to putting people first and doing the right thing by providing real help with real life. If you have any questions please contact Tazafia Mahmood at We'd love to hear from you so why not apply today and be Your Brilliant Self!..... click apply for full job details
Jun 03, 2020
Full time
As our next Systems Engineer (internally known as Platform Engineer) you'll provide senior engineering support for Infrastructure and Operations Services delivery and management of relevant software and systems, whilst providing consultancy to wider organisation on implementation of relevant technologies. You'll join a likeminded team in our Leeds & Bradford based Technology Operations function. What You'll Do - Provide E-Commerce, Middleware, Oracle Middleware (WebLogic Suite, Oracle HTTP Server, Service Orientated Architecture (SOA), Oracle Forms/Reports, Identity and Access Management, Data Integration, Enterprise Data Quality, Hyperion and Customer Hub) and E-Mail Application Systems administration, Systems Management and Monitoring services across YBS - To provide 2nd and 3rd line support services on a 24 x 365 on call basis for elements of the associated application technology stack across all development, testing and business critical production environments. - To develop, maintain and provide IT capacity and performance management services across the associated technology stack, including patching and security implementations. - To identify and implement automation and orchestration where appropriate to improve speed of output of the team. - To provide appropriate consultancy services to other Group Projects & IT teams, Business Users Skills Required We'd expect to see: - High level skills in providing either middleware or SOA in a complex IT environment - An understanding of Red Hat Enterprise Linux Systems Administration - Knowledge of web-tier technologies - Knowledge of software and scripting languages including Python and underlying Software Development Kits and Application Programming Interfaces which provide automation capability for manual build/deployment activities - IT System Performance Monitoring/Tuning and Capacity management would be desirable but not essential Life at YBS In addition to the usual benefits such as competitive salary, annual bonus and healthcare packages we offer you… Flexibility - Whether it's picking up the kids from school or catching that early morning yoga session we have you covered. Celebrating Success - From everyday thank you cards, to our annual 'Raising the Roof' gala to celebrate our golden ticket winners we acknowledge our colleagues successes no matter how big or small. Giving Back - Fancy 31 hours of paid leave a year to get involved in community activities? Together last year, we completed more than 11,000 hours of volunteering! Inclusivity - We don't just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our colleagues, our customers and our community. We are proud to be an equal opportunities employer. Site Perks - Some of our sites have added little extras such as a gym, restaurant and free parking at our Bradford site, roof garden in Leeds, and on-site restaurant and free parking at our Peterborough site. So…. If you've got a solid background in Systems or Platform Engineering and you want to develop a career in an empowering, respectful and supporting business then why not join us? Our people are our heart and soul; we're commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We're devoted to putting people first and doing the right thing by providing real help with real life. If you have any questions please contact Tazafia Mahmood at We'd love to hear from you so why not apply today and be Your Brilliant Self!..... click apply for full job details
Department for Work and Pensions
Manchester, Lancashire
Want to be part of something really big? We are looking for a DevOps Engineer to work with us on one of the largest transformation programmes in Europe. BPDTS, as part of the DWP family, are at the core of the government's efforts to protect the country during the COVID-19 pandemic. In these extraordinary times, we're working hard to deliver the new systems and services that the country needs. Over the coming years, you'll be developing technology which has to be rock solid, reliable, and accurate - processing claims and payments for millions of people. Our DevOps approach is pivotal in making service delivery a reality, putting new and improved services into the hands of UK citizens including some of the most vulnerable in our society. If you think that you've got what it takes to join us and rise to the challenge, please get in touch. You might already be working in DevOps with knowledge of principles, technology and best practice. You may also be software engineer, infrastructure engineer or working in test automation with an appetite for a move into DevOps. Either way you'll join a thriving DevOps community working at the cutting edge of service delivery using the latest and greatest tech and tooling. It's a critical role so we want to support you however we can. You'll receive on the job coaching, mentoring and support, working closely with and learning from our Senior and Lead DevOps Engineers. You'll also have access to loads of training and development, internal and external, with invites to conferences, meet-ups, events and more. If you're a tooling-led software engineer or Infrastructure engineer with some automation or scripting experience, we'll get you out into the field on a suitable project to make best use of your existing skills while you gain some incredible experience and develop leading-edge new skills. What skills, knowledge and experience are we looking for? If you're talented, ambitious and you want to be a part of a learning, buzzing DevOps community - and you want to use your skills to deliver stuff that really matters into the hands of people that really need it - then you'll be right at home here. You have experience of using, operating, patching and securing Linux operating systems like RHEL. You have experience of configuration management software like Puppet or Ansible. You have experience of scripting languages like BASH, Perl or Python. You have experience of deploying, supporting and patching public, cloud-based applications. Significant and demonstrable experience of provisioning tools such as Terraform, CloudFormation. Significant and demonstrable experience of static code analysis and security tools like SonarQube or Checkmarx. Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our brilliant digital hubs in either Leeds, Manchester or Newcastle where we provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Find out more about our hubs here: We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £64,817 You will be eligible for a pension with employer contributions of up to 10% You will receive an annual bonus based on your performance. 25 days leave if you're full time, with another day added for each 5 years of service you complete. We'll help you balance your life and work. Lots of opportunities for learning and development, and career progression We also offer much more as part of a flexible benefits package - including lots of family friendly perks - which can be tailored to your lifestyle. Click Apply for more information and to start an application...... click apply for full job details
Jun 03, 2020
Full time
Want to be part of something really big? We are looking for a DevOps Engineer to work with us on one of the largest transformation programmes in Europe. BPDTS, as part of the DWP family, are at the core of the government's efforts to protect the country during the COVID-19 pandemic. In these extraordinary times, we're working hard to deliver the new systems and services that the country needs. Over the coming years, you'll be developing technology which has to be rock solid, reliable, and accurate - processing claims and payments for millions of people. Our DevOps approach is pivotal in making service delivery a reality, putting new and improved services into the hands of UK citizens including some of the most vulnerable in our society. If you think that you've got what it takes to join us and rise to the challenge, please get in touch. You might already be working in DevOps with knowledge of principles, technology and best practice. You may also be software engineer, infrastructure engineer or working in test automation with an appetite for a move into DevOps. Either way you'll join a thriving DevOps community working at the cutting edge of service delivery using the latest and greatest tech and tooling. It's a critical role so we want to support you however we can. You'll receive on the job coaching, mentoring and support, working closely with and learning from our Senior and Lead DevOps Engineers. You'll also have access to loads of training and development, internal and external, with invites to conferences, meet-ups, events and more. If you're a tooling-led software engineer or Infrastructure engineer with some automation or scripting experience, we'll get you out into the field on a suitable project to make best use of your existing skills while you gain some incredible experience and develop leading-edge new skills. What skills, knowledge and experience are we looking for? If you're talented, ambitious and you want to be a part of a learning, buzzing DevOps community - and you want to use your skills to deliver stuff that really matters into the hands of people that really need it - then you'll be right at home here. You have experience of using, operating, patching and securing Linux operating systems like RHEL. You have experience of configuration management software like Puppet or Ansible. You have experience of scripting languages like BASH, Perl or Python. You have experience of deploying, supporting and patching public, cloud-based applications. Significant and demonstrable experience of provisioning tools such as Terraform, CloudFormation. Significant and demonstrable experience of static code analysis and security tools like SonarQube or Checkmarx. Where will you work? BPDTS Ltd provides dedicated services to the Department for Work and Pensions. Our digital, data and technology specialists work closely with experts in DWP Digital's community to make digital services quicker, simpler and more efficient for the millions of people that use them. You'll join us in one of our brilliant digital hubs in either Leeds, Manchester or Newcastle where we provide the latest tech and tooling and foster a collaborative culture to help our agile, multi-disciplinary teams think big and try new things. Find out more about our hubs here: We are an equal opportunity employer and we welcome applications regardless of age, gender, race or sexuality. What is our offer? We'll reward you with a very competitive salary of up to £64,817 You will be eligible for a pension with employer contributions of up to 10% You will receive an annual bonus based on your performance. 25 days leave if you're full time, with another day added for each 5 years of service you complete. We'll help you balance your life and work. Lots of opportunities for learning and development, and career progression We also offer much more as part of a flexible benefits package - including lots of family friendly perks - which can be tailored to your lifestyle. Click Apply for more information and to start an application...... click apply for full job details
