ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
3rd line Infrastructure Systems Administrator My client based in Brighton are looking to expand their large internal It team, you can work from home as part of the role. This is an exciting opportunity to join a thriving organisation and support its enterprise IT systems and infrastructure. You will be technically and tactically involved in the wide ranging operational and development activities of the IT Infrastructure team. Your primary responsibilities will be to contribute to and head the day-to-day operation and service improvement of core enterprise-level IT systems and services that are made up of operating system platforms, infrastructure, and applications. You will work on IT projects, contributing to or act as technical lead, in the development of new IT services and their associated infrastructure. You will have: Strong documentation and communication skills. Practical experience in an IT operations role. Evidence of training in analysis of systems, problem ascertaining and diagnosis which is essential. Good technical knowledge of systems in one or more management applications e.g. Windows Server management (including patch management), Microsoft Exchange, Active Directory, Azure AD, ADFS, Office 365, MS Configuration Manager, Citrix, scripting in PowerShell. Knowledge of web services (e.g., IIS) or email security services would be an advantage. Benefits will include a very generous holiday and pension, a 37 hour working week and the option to work from home; training and career development will also be available to you.
Jun 04, 2023
Full time
3rd line Infrastructure Systems Administrator My client based in Brighton are looking to expand their large internal It team, you can work from home as part of the role. This is an exciting opportunity to join a thriving organisation and support its enterprise IT systems and infrastructure. You will be technically and tactically involved in the wide ranging operational and development activities of the IT Infrastructure team. Your primary responsibilities will be to contribute to and head the day-to-day operation and service improvement of core enterprise-level IT systems and services that are made up of operating system platforms, infrastructure, and applications. You will work on IT projects, contributing to or act as technical lead, in the development of new IT services and their associated infrastructure. You will have: Strong documentation and communication skills. Practical experience in an IT operations role. Evidence of training in analysis of systems, problem ascertaining and diagnosis which is essential. Good technical knowledge of systems in one or more management applications e.g. Windows Server management (including patch management), Microsoft Exchange, Active Directory, Azure AD, ADFS, Office 365, MS Configuration Manager, Citrix, scripting in PowerShell. Knowledge of web services (e.g., IIS) or email security services would be an advantage. Benefits will include a very generous holiday and pension, a 37 hour working week and the option to work from home; training and career development will also be available to you.
Overview / Responsibilities Wood's Projects business unit specialises in delivering predictable and consistent results in high complexity projects that include new technology, challenging construction logistics and, or sheer scale. Just like the nature and expansiveness of our sectors, so is our Projects business, in its solutions, abilities and global track record. Across any major capital project lifecycle, we provide a full suite of solutions from programme and project management, to engineering and design, procurement, construction and project delivery. Powered by a global team of more than 12,000 people, we deliver some of the world's boldest and most critical projects in many diverse and evolving sectors, including: Upstream / Midstream / Downstream Oil & Gas Chemicals Renewable Energy Power Mining & Minerals Industrials & Manufacturing Life Sciences Transportation Water Government services Wood currently has a requirement in for an Engineering Applications Support Engineer (Smartplant 3D, SmartPlant Review, SQL Server and Oracle Databases) on a permanent staff basis. This role will be based in our Reading office and would suit an individual with experience of supporting engineering applications in an FEED/EPC/PMC contracting environment. Duties will be split between as a Database Analyst, SmartPlant Review Administrator, and S3D Administrator roles. It is a customer facing role that covers system set-up, administration and problem resolution, and the use of application technologies to deliver improvements and efficiencies to engineering design activities. Implementation and support of engineering design applications Administration and configuration of 3D modelling tools Administration and configuration of SQL and Oracle data bases Assisting with development and customisation of system deliverables such as drawings / reports, based on project requirements Liaison with internal and external business customers to analyse and deliver system requirements Assisting in problem diagnosis and resolution Ensuring application developments or changes are fully tested Development of systems procedures Monitoring of system performance to ensure the smooth operation of deployed system s What we can offer Meaningful and interesting projects delivered to leaders of industry across the energy transition, emerging and conventional energy sectors A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business Energy Transition Academy; join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business Competitive renumeration package with regular reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package inclusive of 33 days annual leave (including public holidays),plus the potential for one additional 'flex day' per month. Further benefits include a generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections ; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood. Skills / Qualifications HNC or equivalent preferred Project experience of Intergraph Smart 3D and SmartPlant Review Administration, Reference data (Catalogue) customisation, drawings reports, SQL Server and Oracle Database Administration essential Experience in 3D design with SmartPlant 3D Experience in a petrochemical engineering environment preferred You may read these details and consider not applying because your knowledge, experience and skills base doesn't fully cover every item listed, and that's understandable. However, we'd still like to hear from you. At Wood, we understand and acknowledge that everyone is different, we are committed to equal opportunities and want to access all the talent that is out there. We are committed to attracting a broad range of skills, knowledge and experiences and embrace differences. So even if you feel you don't have everything listed, but think you have some of the experience, knowledge or skills to help us unlock solutions to the world's most critical challenges and grow your potential do apply. Company Overview Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Jun 03, 2023
Full time
Overview / Responsibilities Wood's Projects business unit specialises in delivering predictable and consistent results in high complexity projects that include new technology, challenging construction logistics and, or sheer scale. Just like the nature and expansiveness of our sectors, so is our Projects business, in its solutions, abilities and global track record. Across any major capital project lifecycle, we provide a full suite of solutions from programme and project management, to engineering and design, procurement, construction and project delivery. Powered by a global team of more than 12,000 people, we deliver some of the world's boldest and most critical projects in many diverse and evolving sectors, including: Upstream / Midstream / Downstream Oil & Gas Chemicals Renewable Energy Power Mining & Minerals Industrials & Manufacturing Life Sciences Transportation Water Government services Wood currently has a requirement in for an Engineering Applications Support Engineer (Smartplant 3D, SmartPlant Review, SQL Server and Oracle Databases) on a permanent staff basis. This role will be based in our Reading office and would suit an individual with experience of supporting engineering applications in an FEED/EPC/PMC contracting environment. Duties will be split between as a Database Analyst, SmartPlant Review Administrator, and S3D Administrator roles. It is a customer facing role that covers system set-up, administration and problem resolution, and the use of application technologies to deliver improvements and efficiencies to engineering design activities. Implementation and support of engineering design applications Administration and configuration of 3D modelling tools Administration and configuration of SQL and Oracle data bases Assisting with development and customisation of system deliverables such as drawings / reports, based on project requirements Liaison with internal and external business customers to analyse and deliver system requirements Assisting in problem diagnosis and resolution Ensuring application developments or changes are fully tested Development of systems procedures Monitoring of system performance to ensure the smooth operation of deployed system s What we can offer Meaningful and interesting projects delivered to leaders of industry across the energy transition, emerging and conventional energy sectors A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business Energy Transition Academy; join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business Competitive renumeration package with regular reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package inclusive of 33 days annual leave (including public holidays),plus the potential for one additional 'flex day' per month. Further benefits include a generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections ; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood. Skills / Qualifications HNC or equivalent preferred Project experience of Intergraph Smart 3D and SmartPlant Review Administration, Reference data (Catalogue) customisation, drawings reports, SQL Server and Oracle Database Administration essential Experience in 3D design with SmartPlant 3D Experience in a petrochemical engineering environment preferred You may read these details and consider not applying because your knowledge, experience and skills base doesn't fully cover every item listed, and that's understandable. However, we'd still like to hear from you. At Wood, we understand and acknowledge that everyone is different, we are committed to equal opportunities and want to access all the talent that is out there. We are committed to attracting a broad range of skills, knowledge and experiences and embrace differences. So even if you feel you don't have everything listed, but think you have some of the experience, knowledge or skills to help us unlock solutions to the world's most critical challenges and grow your potential do apply. Company Overview Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Overview / Responsibilities Wood's Projects business unit specialises in delivering predictable and consistent results in high complexity projects that include new technology, challenging construction logistics and, or sheer scale. Just like the nature and expansiveness of our sectors, so is our Projects business, in its solutions, abilities and global track record. Across any major capital project lifecycle, we provide a full suite of solutions from programme and project management, to engineering and design, procurement, construction and project delivery. Powered by a global team of more than 12,000 people, we deliver some of the world's boldest and most critical projects in many diverse and evolving sectors, including: Upstream / Midstream / Downstream Oil & Gas Chemicals Renewable Energy Power Mining & Minerals Industrials & Manufacturing Life Sciences Transportation Water Government services The SPF / SDx administrator's primary responsibility will be to develop, implement and administer the SmartPlant Foundation or SDx (SPF/SDx) application for our client and project team. All associated production, training, acceptance testing and ongoing development of multiple environments according to the established policies and procedures. The administrator shall collaborate with the Client PMC team and shall establish and enhance technical solutions to assist with maintenance and support of the SPF/SDX application, environments, and servers. The administrator must interact with SmartPlant users (SPI/SPEL/S3D/SPPID) to identify, analyse, troubleshoot and resolve problems that arise between the applications in an integrated environment. If necessary, they need to coordinate with other Information Services and Engineering organizations within the Client environment to implement the solution or resolve problems. Additionally, the administrator is responsible for compliance with Wood (and any client) policies and processes, and for performing all duties and activities in a safe and ethical manner. Duties & Responsibilities Application Administrator Duties Create and manage SPF/SDX User Accounts Field SmartPlant User calls and requests Monitor server performance and implement approved recommendations Ensure server administration tools and maintenance activities are functioning properly and modify as necessary Perform reporting duties as required to the Client and PMC teams Identify and Implement administrative tools to improve monitoring and maintenance duties Assist Client team to perform server upgrades (SPF/SDX Core releases, Site releases, Oracle required upgrades, configuration changes, etc.) per established change control processes Perform development activities as directed by Company PD and SGS development team. Fixes causes, not just symptoms and work to eliminate recurring problems. Watch for trends that indicate potential problems and then eliminates the problems before they occur. Keep Client/PMC team informed of trends, significant problems, unexpected delays and anything new in the environment. Keep project team and users informed of problems, scheduled downtime or anything that affects the environment. Keep customers informed of progress on problems that cannot be resolved immediately What we can offer Meaningful and interesting projects delivered to leaders of industry across the energy transition, emerging and conventional energy sectors A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business Energy Transition Academy; join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business Competitive renumeration package with regular reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package inclusive of 33 days annual leave (including public holidays),plus the potential for one additional 'flex day' per month. Further benefits include a generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections ; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood. Skills / Qualifications BSc Engineering or technical equivalent. Significant experience in E&P engineering environment. Previous experience in E&P Information Management. Is proficient in SPF/SDx Previous experience in applying the SPF/SDx Portal Development and Administration skills to upstream oil and gas projects with experience on major capital projects. Experience in .NET Programming, ASP, C#, XML, SQL, SQL Server, Oracle Databases, SSRS Reporting tools, IIS. Possesses solid knowledge/experience (multiple years) of SPF/SDx Portal administration in the support of major projects Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint and MSProject). Good understanding of FEED/detail design deliverables for projects. You may read these details and consider not applying because your knowledge, experience and skills base doesn't fully cover every item listed, and that's understandable. However, we'd still like to hear from you. At Wood, we understand and acknowledge that everyone is different, we are committed to equal opportunities and want to access all the talent that is out there. We are committed to attracting a broad range of skills, knowledge and experiences and embrace differences. So even if you feel you don't have everything listed, but think you have some of the experience, knowledge or skills to help us unlock solutions to the world's most critical challenges and grow your potential do apply. Company Overview Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Jun 03, 2023
Full time
Overview / Responsibilities Wood's Projects business unit specialises in delivering predictable and consistent results in high complexity projects that include new technology, challenging construction logistics and, or sheer scale. Just like the nature and expansiveness of our sectors, so is our Projects business, in its solutions, abilities and global track record. Across any major capital project lifecycle, we provide a full suite of solutions from programme and project management, to engineering and design, procurement, construction and project delivery. Powered by a global team of more than 12,000 people, we deliver some of the world's boldest and most critical projects in many diverse and evolving sectors, including: Upstream / Midstream / Downstream Oil & Gas Chemicals Renewable Energy Power Mining & Minerals Industrials & Manufacturing Life Sciences Transportation Water Government services The SPF / SDx administrator's primary responsibility will be to develop, implement and administer the SmartPlant Foundation or SDx (SPF/SDx) application for our client and project team. All associated production, training, acceptance testing and ongoing development of multiple environments according to the established policies and procedures. The administrator shall collaborate with the Client PMC team and shall establish and enhance technical solutions to assist with maintenance and support of the SPF/SDX application, environments, and servers. The administrator must interact with SmartPlant users (SPI/SPEL/S3D/SPPID) to identify, analyse, troubleshoot and resolve problems that arise between the applications in an integrated environment. If necessary, they need to coordinate with other Information Services and Engineering organizations within the Client environment to implement the solution or resolve problems. Additionally, the administrator is responsible for compliance with Wood (and any client) policies and processes, and for performing all duties and activities in a safe and ethical manner. Duties & Responsibilities Application Administrator Duties Create and manage SPF/SDX User Accounts Field SmartPlant User calls and requests Monitor server performance and implement approved recommendations Ensure server administration tools and maintenance activities are functioning properly and modify as necessary Perform reporting duties as required to the Client and PMC teams Identify and Implement administrative tools to improve monitoring and maintenance duties Assist Client team to perform server upgrades (SPF/SDX Core releases, Site releases, Oracle required upgrades, configuration changes, etc.) per established change control processes Perform development activities as directed by Company PD and SGS development team. Fixes causes, not just symptoms and work to eliminate recurring problems. Watch for trends that indicate potential problems and then eliminates the problems before they occur. Keep Client/PMC team informed of trends, significant problems, unexpected delays and anything new in the environment. Keep project team and users informed of problems, scheduled downtime or anything that affects the environment. Keep customers informed of progress on problems that cannot be resolved immediately What we can offer Meaningful and interesting projects delivered to leaders of industry across the energy transition, emerging and conventional energy sectors A caring team culture; we support each other professionally and personally, encouraging knowledge sharing across all areas of the business Energy Transition Academy; join a community of experts sharing your knowledge and gaining more exposure to a variety of existing and emerging energy systems - delivered by experts in their field Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business Competitive renumeration package with regular reviews to ensure we are rewarding at the right level in line with the market Flexible benefits package inclusive of 33 days annual leave (including public holidays),plus the potential for one additional 'flex day' per month. Further benefits include a generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle Commitment to continued professional development; development plans that are tailored to your individual needs and interests Global connections ; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession If all of this sounds good to you, review the requirements of the position below, then follow the link to apply and start your journey with Wood. Skills / Qualifications BSc Engineering or technical equivalent. Significant experience in E&P engineering environment. Previous experience in E&P Information Management. Is proficient in SPF/SDx Previous experience in applying the SPF/SDx Portal Development and Administration skills to upstream oil and gas projects with experience on major capital projects. Experience in .NET Programming, ASP, C#, XML, SQL, SQL Server, Oracle Databases, SSRS Reporting tools, IIS. Possesses solid knowledge/experience (multiple years) of SPF/SDx Portal administration in the support of major projects Proficiency with Microsoft Office (Word, Excel, Access, PowerPoint and MSProject). Good understanding of FEED/detail design deliverables for projects. You may read these details and consider not applying because your knowledge, experience and skills base doesn't fully cover every item listed, and that's understandable. However, we'd still like to hear from you. At Wood, we understand and acknowledge that everyone is different, we are committed to equal opportunities and want to access all the talent that is out there. We are committed to attracting a broad range of skills, knowledge and experiences and embrace differences. So even if you feel you don't have everything listed, but think you have some of the experience, knowledge or skills to help us unlock solutions to the world's most critical challenges and grow your potential do apply. Company Overview Wood is a global leader in consulting and engineering, helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting, projects and operations solutions in 60 countries, employing around 35,000 people. Diversity Statement We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a non-exhaustive list): race, colour, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Jun 02, 2023
Full time
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Systems Engineer, Salary up to c£50k negotiable + excellent benefits, Hybrid remote, with a requirement to work out of the Chester office around 2 days per week. We have an exciting opportunity for a Systems Engineer / Systems Administrator to join a UK subsidiary of a market leading global group. The company provide technology led vehicle remarketing solutions to the automotive sector and continue to heavily invest in their product development. Whilst they are part of a large global group, they're a close-knit bunch with a small company feel and positive, fun and collaborative culture. The role: The Systems Engineer / Systems Administrator will be part of the Infrastructure and Operations team and will report to the Team Lead I&O. Key duties include: Translate the business needs into workable solutions while bridging the gap between QA, development and IT I&O Actively participate in the day-to-day IT operations Implement, test and fix server and networking infrastructure. Support projects the development team with new releases Support with service desk requests Candidate requirements: Demonstrable experience in a similar Systems Engineer or Systems Administrator role Excellent communication skills with the ability to work collaboratively. Excellent Windows Servers and networking skills. Knowledge of managing Active Directory and SQL Server. Knowledge of managing Office 365 and Azure. Knowledge in scripting to support automating processes. Experience in monitoring infrastructure and applications. If this sounds like the opportunity you have been looking for then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
Jun 02, 2023
Full time
Systems Engineer, Salary up to c£50k negotiable + excellent benefits, Hybrid remote, with a requirement to work out of the Chester office around 2 days per week. We have an exciting opportunity for a Systems Engineer / Systems Administrator to join a UK subsidiary of a market leading global group. The company provide technology led vehicle remarketing solutions to the automotive sector and continue to heavily invest in their product development. Whilst they are part of a large global group, they're a close-knit bunch with a small company feel and positive, fun and collaborative culture. The role: The Systems Engineer / Systems Administrator will be part of the Infrastructure and Operations team and will report to the Team Lead I&O. Key duties include: Translate the business needs into workable solutions while bridging the gap between QA, development and IT I&O Actively participate in the day-to-day IT operations Implement, test and fix server and networking infrastructure. Support projects the development team with new releases Support with service desk requests Candidate requirements: Demonstrable experience in a similar Systems Engineer or Systems Administrator role Excellent communication skills with the ability to work collaboratively. Excellent Windows Servers and networking skills. Knowledge of managing Active Directory and SQL Server. Knowledge of managing Office 365 and Azure. Knowledge in scripting to support automating processes. Experience in monitoring infrastructure and applications. If this sounds like the opportunity you have been looking for then please apply attaching your CV. Smartsearch take your privacy seriously and will only use your personal information to administer your application. To effectively process your application, we may share your details with the company for whom we are collecting job applications and Smartsearch or the company may contact you by email, telephone or SMS. A copy of our privacy policy will be emailed to you upon receipt of your application.
The post holder provides support to Business Development by seeking out opportunities for this establishment, in addition to prepping and completing bid documentation. The post holder is responsible for Quality Checking all bid documentation produced. When tenders are successful, the post holder will also ensure that the opportunity is passed from Business Development to Operations (BAU), clearly and efficiently. Where tenders are unsuccessful, post holder will file information accordingly for future research purposes. This is an exciting role for an already existing Administrator looking to specialise in a certain area of their career. The company offer a supportive and collaborative work environment,Main duties & key responsibilities " As a Bid Support Officer, you will provide solid and consistent support to Business Development and other team members, working with them to ensure the continued success." To produce reports on bid project progress and performance to support management meetings " support development and maintenance of the bid project plans and schedules using Teamwork scheduling software " provide general administrative support as required" To lead by example following company processes to support a Quality Service Delivery " Provide utilisation reports to management" provide time information for monthly meetings " Track online opportunities for tenders and proposals from a range of frameworks. To find out much more please send your CV today
Jun 02, 2023
Full time
The post holder provides support to Business Development by seeking out opportunities for this establishment, in addition to prepping and completing bid documentation. The post holder is responsible for Quality Checking all bid documentation produced. When tenders are successful, the post holder will also ensure that the opportunity is passed from Business Development to Operations (BAU), clearly and efficiently. Where tenders are unsuccessful, post holder will file information accordingly for future research purposes. This is an exciting role for an already existing Administrator looking to specialise in a certain area of their career. The company offer a supportive and collaborative work environment,Main duties & key responsibilities " As a Bid Support Officer, you will provide solid and consistent support to Business Development and other team members, working with them to ensure the continued success." To produce reports on bid project progress and performance to support management meetings " support development and maintenance of the bid project plans and schedules using Teamwork scheduling software " provide general administrative support as required" To lead by example following company processes to support a Quality Service Delivery " Provide utilisation reports to management" provide time information for monthly meetings " Track online opportunities for tenders and proposals from a range of frameworks. To find out much more please send your CV today
Job Title: ServiceNow Developer - Inside IR35 Location: London - onsite 1-2 days per week Salary/Rate: Inside IR35 Start Date: 30/05/2023 Duration: 6 months We have an exciting opportunity to work with our sector-leading consultancy for a major global bank. They are looking for a skilled ServiceNow Developer to join them on a 6 month contract! Job Responsibilities/Objectives: Full accountability for the overall state of the SN ecosystem. Including but not limited to: Environment Management and release cadence strategies Patching and upgrade policies and controls including stakeholder management Knowledge of MiD Server, APIs, ACLs. ATF etc. Security hardening and overall instance health Datamodelling (CMDB/CSDM), integrity and housekeeping Required Skills/Experience The ideal candidate will have the following: Proven experience in the administration of ServiceNow implementations ideally outside of traditional ITSM. ServiceNow Certified System Administrator. Ability to lead and develop a team of more junior ServiceNow admins. Excellent knowledge of core NOW platform capabilities. Proven exposure to multiple SN products and how they interact. Ability to work with and influence best practice from other SN stakeholders (developers, architects, automation testers, end-users etc.). Ability to balance the use of out-of-box configuration and custom development to fulfil business needs. Experience in applying Agile principles to the management of a SN support team. Desirable Skills/Experience Although not essential, the following skills are desired by the client: ServiceNow Implementation Specialist, ideally on CSM or HR as more closely aligned to Procurement Management Operations and Supplier Lifecycle Management Services (certifications on these modules not yet available) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
Jun 02, 2023
Contractor
Job Title: ServiceNow Developer - Inside IR35 Location: London - onsite 1-2 days per week Salary/Rate: Inside IR35 Start Date: 30/05/2023 Duration: 6 months We have an exciting opportunity to work with our sector-leading consultancy for a major global bank. They are looking for a skilled ServiceNow Developer to join them on a 6 month contract! Job Responsibilities/Objectives: Full accountability for the overall state of the SN ecosystem. Including but not limited to: Environment Management and release cadence strategies Patching and upgrade policies and controls including stakeholder management Knowledge of MiD Server, APIs, ACLs. ATF etc. Security hardening and overall instance health Datamodelling (CMDB/CSDM), integrity and housekeeping Required Skills/Experience The ideal candidate will have the following: Proven experience in the administration of ServiceNow implementations ideally outside of traditional ITSM. ServiceNow Certified System Administrator. Ability to lead and develop a team of more junior ServiceNow admins. Excellent knowledge of core NOW platform capabilities. Proven exposure to multiple SN products and how they interact. Ability to work with and influence best practice from other SN stakeholders (developers, architects, automation testers, end-users etc.). Ability to balance the use of out-of-box configuration and custom development to fulfil business needs. Experience in applying Agile principles to the management of a SN support team. Desirable Skills/Experience Although not essential, the following skills are desired by the client: ServiceNow Implementation Specialist, ideally on CSM or HR as more closely aligned to Procurement Management Operations and Supplier Lifecycle Management Services (certifications on these modules not yet available) If you are interested in this opportunity, please apply now with your updated CV in Microsoft Word/PDF format. Disclaimer Notwithstanding any guidelines given to level of experience sought, we will consider candidates from outside this range if they can demonstrate the necessary competencies. Square One is acting as both an employment agency and an employment business, and is an equal opportunities recruitment business. Square One embraces diversity and will treat everyone equally. Please see our website for our full diversity statement.
The job on offer ServiceNow Business Analyst assists the lead or works independently designing, developing, and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in the form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed. Your role Service Management Transformation and Implementation projects Participates in design, test and transition of Service Management and Service Integration Solutions within ServiceNow Platform. Performs thorough data analysis in order to provide requirements for developers enabling configuration and customisation. Provides 'Early Life Support' - delivering Service Management and Service Integration services and handing over support to the future delivery teams Designs and execute E2E training which can include hosting live training sessions and issuing training documentation from Train the Trainer to training support staff Support the test phases with the test team and assists in gathering core configuration requirements, translate these into design model, and manage the overall implementation process in cooperation with developers Captures customer's and service providers' requirements into stories, helps to solution the approach and manage the overall implementation process in cooperation with developers promote the management of the requirements traceability Matrix and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents Service Management Remediation projects Assisting Delivery teams to rectify issues and improve service delivered to the customers against ServiceNow Platform. Your profile Experience in IT Service Management design, transition or operations processes. Experience in business analysis and configuration or administration of 2+ modules of ServiceNow Platform and Understanding Scrum Methodology Expert organizational and time management skills with the ability to prioritize, self-starter able to work independently with a minimum of supervision Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members. Demonstrate experience in communicating across all levels of an organization, at the most senior levels Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, Decompose high-level information into details, Facilitation skills to assist in gathering requirements in workshops and provide training to clients and internal team members and Use of industry-recognized technologies to facilitate a work environment Certifications required ITIL Foundation+ COBIT, VeriSM, IT4IT, Lean IT (optional) Scrum-certified (optional) ServiceNow Certified System Administrator (must have), specific module: presales/micro-certifications Why Capgemini is unique At Capgemini, we offer opportunities to contribute to society, make a difference in the world and help Architects of Positive Futures. Through our sustainability framework, Capgemini is at the cutting edge of helping organizations accelerate their net zero and wider sustainability ambitions. Employee well-being is vitally important to us as an organization. We see a healthy and happy workforce as a critical component for us to achieve our organizational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in well-being apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
Jun 02, 2023
Full time
The job on offer ServiceNow Business Analyst assists the lead or works independently designing, developing, and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform, captures business requirements in the form of agile stories, as well as testing configured functionalities end to end as soon as these have been developed. Your role Service Management Transformation and Implementation projects Participates in design, test and transition of Service Management and Service Integration Solutions within ServiceNow Platform. Performs thorough data analysis in order to provide requirements for developers enabling configuration and customisation. Provides 'Early Life Support' - delivering Service Management and Service Integration services and handing over support to the future delivery teams Designs and execute E2E training which can include hosting live training sessions and issuing training documentation from Train the Trainer to training support staff Support the test phases with the test team and assists in gathering core configuration requirements, translate these into design model, and manage the overall implementation process in cooperation with developers Captures customer's and service providers' requirements into stories, helps to solution the approach and manage the overall implementation process in cooperation with developers promote the management of the requirements traceability Matrix and create any necessary project documentation that relates to evidencing our requirements. Documenting our processes and procedures and supporting the creation of solution and operations documents Service Management Remediation projects Assisting Delivery teams to rectify issues and improve service delivered to the customers against ServiceNow Platform. Your profile Experience in IT Service Management design, transition or operations processes. Experience in business analysis and configuration or administration of 2+ modules of ServiceNow Platform and Understanding Scrum Methodology Expert organizational and time management skills with the ability to prioritize, self-starter able to work independently with a minimum of supervision Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members. Demonstrate experience in communicating across all levels of an organization, at the most senior levels Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts, Decompose high-level information into details, Facilitation skills to assist in gathering requirements in workshops and provide training to clients and internal team members and Use of industry-recognized technologies to facilitate a work environment Certifications required ITIL Foundation+ COBIT, VeriSM, IT4IT, Lean IT (optional) Scrum-certified (optional) ServiceNow Certified System Administrator (must have), specific module: presales/micro-certifications Why Capgemini is unique At Capgemini, we offer opportunities to contribute to society, make a difference in the world and help Architects of Positive Futures. Through our sustainability framework, Capgemini is at the cutting edge of helping organizations accelerate their net zero and wider sustainability ambitions. Employee well-being is vitally important to us as an organization. We see a healthy and happy workforce as a critical component for us to achieve our organizational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in well-being apps such as Thrive and Peppy. Get the future you want Growing clients' businesses while building a more sustainable, more inclusive future is a tough ask. But when you join Capgemini, you join a thriving company and become part of a diverse collective of free-thinkers, entrepreneurs and industry experts. A powerful source of energy that drives us all to find new ways technology can help us reimagine what's possible. It's why, together, we seek out opportunities that will transform the world's leading businesses. And it's how you'll gain the experiences and connections you need to shape your future. By learning from each other every day, sharing knowledge and always pushing yourself to do better, you'll build the skills you want. And you'll use them to help our clients leverage technology to grow their business and give innovation that human touch the world needs. So, it might not always be easy, but making the world a better place rarely is. Capgemini. Get The Future You Want. About Capgemini Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.
My client has an opportunity for a Technical Records Administrator to join them on contract basis until April 2024. You will be providing on-site technical services support, ensuring the continued airworthiness of the customer's fleet with regards to Aircraft Technical Records and TID management. Role : Technical Records Administrator Location : Brize Norton, Oxfordshire Hours : 35 hours per week - Fully on site Salary : £25.99 per hour via Umbrella - Inside IR35£19.65 per hour via PAYE Clearance: BPSS clearance required prior to a start date being set. Full Security Clearance required to continue. Responsibilities: Compliance with all applicable Regulatory Articles (RAs) and Internal processes Collect all paperwork, sort and distribute to relevant members of the Technical Services department for review Audit all Sector Record Pages (SRPs), Work Packs, Engineering Documentation and any further documentation denoting maintenance carried out on aircraft or flight operations SRP management and update into relevant control documents Create and distribute all corrections to the relevant departments Carry out a Quality checks on documentation Update Technical Logbook with applicable chapters and ensure quality Update any Notices to Crews using the master record spreadsheet to update the tech logs accordingly Report monthly metrics on SRP errors Ensure all blank documents are present and correct with the Docs Packs for down route activities Scan and electronically file all documentation in the correct location and format according to local procedure Archive documentation in the correct location and in the correct format in line with local procedures Collate the requested data for the Military Airworthiness Review (MAR) team to allow annual audit Download all Customer Service Web Portal (CSWP) engineering documentation and store in the relevant file on the CAMO drive. Update the Access Database as required and email notifications as required to the relevant persons Use MDS to support the activities and any other requirements On a monthly basis download onto disc aircraft download data Where possible carry out tasks, within capabilities, to assist other departments within the organisation Support and contribute to any continuous improvement programme Performing retrospective data entry into the Airworthiness management tool for: - Closure of all Work packages performed in maintenance, audit and archiving as per internal procedures - Ensure proper reforecasting of the maintenance tasks once entered in the maintenance system Requirements: Essential Previous experience within the Aviation experience, within a technical environment Must be computer literate Must be able to work autonomously and be highly organised Must have previous data entry experience The requirements of the role require you to satisfy the security clearance requirements necessary for access to a UK military establishment, and work in a security sensitive environment. If you are interested in applying for this position and you meet the requirements, please send your updated CV or apply immediately! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for y
Jun 02, 2023
Full time
My client has an opportunity for a Technical Records Administrator to join them on contract basis until April 2024. You will be providing on-site technical services support, ensuring the continued airworthiness of the customer's fleet with regards to Aircraft Technical Records and TID management. Role : Technical Records Administrator Location : Brize Norton, Oxfordshire Hours : 35 hours per week - Fully on site Salary : £25.99 per hour via Umbrella - Inside IR35£19.65 per hour via PAYE Clearance: BPSS clearance required prior to a start date being set. Full Security Clearance required to continue. Responsibilities: Compliance with all applicable Regulatory Articles (RAs) and Internal processes Collect all paperwork, sort and distribute to relevant members of the Technical Services department for review Audit all Sector Record Pages (SRPs), Work Packs, Engineering Documentation and any further documentation denoting maintenance carried out on aircraft or flight operations SRP management and update into relevant control documents Create and distribute all corrections to the relevant departments Carry out a Quality checks on documentation Update Technical Logbook with applicable chapters and ensure quality Update any Notices to Crews using the master record spreadsheet to update the tech logs accordingly Report monthly metrics on SRP errors Ensure all blank documents are present and correct with the Docs Packs for down route activities Scan and electronically file all documentation in the correct location and format according to local procedure Archive documentation in the correct location and in the correct format in line with local procedures Collate the requested data for the Military Airworthiness Review (MAR) team to allow annual audit Download all Customer Service Web Portal (CSWP) engineering documentation and store in the relevant file on the CAMO drive. Update the Access Database as required and email notifications as required to the relevant persons Use MDS to support the activities and any other requirements On a monthly basis download onto disc aircraft download data Where possible carry out tasks, within capabilities, to assist other departments within the organisation Support and contribute to any continuous improvement programme Performing retrospective data entry into the Airworthiness management tool for: - Closure of all Work packages performed in maintenance, audit and archiving as per internal procedures - Ensure proper reforecasting of the maintenance tasks once entered in the maintenance system Requirements: Essential Previous experience within the Aviation experience, within a technical environment Must be computer literate Must be able to work autonomously and be highly organised Must have previous data entry experience The requirements of the role require you to satisfy the security clearance requirements necessary for access to a UK military establishment, and work in a security sensitive environment. If you are interested in applying for this position and you meet the requirements, please send your updated CV or apply immediately! Line Up Aviation is a specialist aviation and aerospace recruitment company that has been operating all over the world for more than 30 years. We work with some of the industry's best-known companies and pride ourselves with working to the highest standard of service supported by an ingrained culture of honesty and integrity. " on Twitter for all our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at any time! Thank you for y
The Opportunity We are currently recruiting for a HR Systems Administrator (HR System Implementation Specialist) based remotely with occasional travel to our Hertford HQ. This is a fixed-term contract position with Blue Square, offering a salary of up to £50,000 pro rata with an accelerator bonus. This is the perfect role if you want the opportunity to: Support the implementation of our new HRIS and ATS into the business. Be responsible for configuring and scoping and overseeing systems functionality. The Role Supporting the implementation of a new HRIS and ATS into the business, you will be working with internal stakeholders and acting as the main point of contact for the 3rd party implementation partners, providing day-to-day project support, leading on data integrity, system build, testing, and implementation.; working in collaboration to configure the new systems ahead of go-live date in October 2023. Key Responsibilities: Responsible for configuring and scoping and overseeing the implementation of modules and system functionality in collaboration with the People Operations Manager Working in collaboration with the third-party implementation team to deliver the successful implementation of our new HRIS (iTrent) and ATS (TribePad) Led the data cleansing, collection, and migration from the legacy system (SAGE People) to the new systems. Ensuring that configuration around workflows, position management & reporting is executed in line with business requirements. Provide technical support during the implementation process. Supporting the People Operations Manager in ensuring that the software application is understood sufficiently by all direct users Skill and Experience Essential: Experience owning and leading the data migration part of an HRIS implementation Experience in design, sign-off, build, test and deployment and post-go live is essential Strong internal and external relationship management experience Prior experience working with HR data sets, including their extraction from source systems and transformation/cleaning ready for analysis and experience presenting data results verbally and in writing. Excel experience including use of pivot tables, lookups, and advanced functions such as IF/AND/OR statements and Array Formulae. What's in it for you? Salary: up to £50,000 pro rata Bonus: Accelerator bonus scheme Company Sick Pay Samsung Discounts Life Assurance: 4 x annual salary Perkbox
Jun 02, 2023
Full time
The Opportunity We are currently recruiting for a HR Systems Administrator (HR System Implementation Specialist) based remotely with occasional travel to our Hertford HQ. This is a fixed-term contract position with Blue Square, offering a salary of up to £50,000 pro rata with an accelerator bonus. This is the perfect role if you want the opportunity to: Support the implementation of our new HRIS and ATS into the business. Be responsible for configuring and scoping and overseeing systems functionality. The Role Supporting the implementation of a new HRIS and ATS into the business, you will be working with internal stakeholders and acting as the main point of contact for the 3rd party implementation partners, providing day-to-day project support, leading on data integrity, system build, testing, and implementation.; working in collaboration to configure the new systems ahead of go-live date in October 2023. Key Responsibilities: Responsible for configuring and scoping and overseeing the implementation of modules and system functionality in collaboration with the People Operations Manager Working in collaboration with the third-party implementation team to deliver the successful implementation of our new HRIS (iTrent) and ATS (TribePad) Led the data cleansing, collection, and migration from the legacy system (SAGE People) to the new systems. Ensuring that configuration around workflows, position management & reporting is executed in line with business requirements. Provide technical support during the implementation process. Supporting the People Operations Manager in ensuring that the software application is understood sufficiently by all direct users Skill and Experience Essential: Experience owning and leading the data migration part of an HRIS implementation Experience in design, sign-off, build, test and deployment and post-go live is essential Strong internal and external relationship management experience Prior experience working with HR data sets, including their extraction from source systems and transformation/cleaning ready for analysis and experience presenting data results verbally and in writing. Excel experience including use of pivot tables, lookups, and advanced functions such as IF/AND/OR statements and Array Formulae. What's in it for you? Salary: up to £50,000 pro rata Bonus: Accelerator bonus scheme Company Sick Pay Samsung Discounts Life Assurance: 4 x annual salary Perkbox
JOB TITLE: NOC Network Engineer LOCATION: Belfast TERMS: Permanent, on site REQUIREMENTS: Desk based role (hybrid mix of home/office); some on-call evening/weekend work This role will see you working in the Network Operations Centre based in Belfast, you will be the Subject matter expert in the technical running of our Operations centre. You will be key to maintaining and troubleshooting to ensuring our network is the best in class. WHAT WILL YOU BE DOING? (not limited to) Mentor and provide technical guidance to junior team members. Share knowledge and best practices with the wider team to enhance overall network support capabilities. Vendor engagement, with Nokia and other relevant vendors to escalate critical issues, obtain technical assistance, and collaborate on problem resolution. Collaborate with cross-functional teams, including network engineers, system administrators, and vendors, to address complex network issues, implement network changes, and drive continuous improvement. Provide 3rd line technical support for Nokia FX equipment, including troubleshooting, problem analysis, and resolution of complex network issues. Monitor and respond to network incidents, escalations, and outages affecting Nokia FX equipment. Investigate root causes, perform impact analysis, and implement corrective actions. Analyse network performance data, identify areas for improvement, and implement optimization strategies to enhance network efficiency and reliability. Perform configuration management tasks, including software upgrades, patch management, and device configurations for Nokia FX equipment. Provide the lead role in Operational Network Security, including access control, network abuse and network audit management, as well as operational intrusion detection and resolution. WHAT WILL YOU BRING? Strong experience in network operations, particularly with Nokia FX equipment. In-depth knowledge of Nokia FX hardware, software, protocols, and network architecture. Proficiency in troubleshooting and resolving complex network issues, using tools and techniques such as packet capture analysis, log analysis, and command-line interface (CLI) diagnostics. Experience with network monitoring and management tools, such as SNMP-based systems or Nokia's management platforms. Solid understanding of network protocols and technologies, including TCP/IP, VLAN, BGP, OSPF, MPLS, and QoS. Familiarity with ITIL framework and its processes, particularly incident management, change management, and problem management. Excellent analytical and problem-solving skills, with the ability to quickly assess and resolve network-related issues. Strong communication skills, both written and verbal, with the ability to effectively collaborate with technical and non-technical stakeholders. Ability to work well under pressure and prioritize tasks in a fast-paced environment. Knowledge of multi-layered network based security is preferred A networking accreditation such as CCNP or JNCIP (or equivalent) is desirable GPON knowledge A customer-centric approach, taking pride in achieving the best mutual outcome for the customer and Fibrus Previous work experience within a regulated and audited environment Professional certifications such as CCNP, CCIE, or Nokia Service Routing Architect (SRA) certification would be an advantage. WHAT WE VALUE Based on input from all colleagues across our business, our 4 cornerstone values are: 'Make a Difference' - Would you like to help make that difference? As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! 'Be Yourself' - Fibrus is committed to building a diverse, talented and dedicated workforce. We appreciate that you may not meet every single requirement listed but don't let that discourage you. If you have some of the experience we are seeking and offer a fantastic attitude, we'd love to see your application! 'Be Tenacious' - We're building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose! ' Work Together' - At Fibrus, we put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth and flexibility. AND, JUST SOME OF WHAT WE CAN OFFER YOU 25 days annual leave plus statutory/bank holidays Private healthcare, life assurance, annual personal health "MOT" & a company contributory pension plan Shared parental leave, paternity leave and enhanced maternity leave Annual bonus scheme & career path opportunities Paid support for the loss of a child Support for colleagues going through the menopause Complimentary access to LinkedIn Learning Free financial advice and support through Kith and Kin Employee referrals - up to £500 per successful referral Employee assistance programme and access to qualified mental health first aiders Flexible working from day one of employment including hybrid working
Jun 02, 2023
Full time
JOB TITLE: NOC Network Engineer LOCATION: Belfast TERMS: Permanent, on site REQUIREMENTS: Desk based role (hybrid mix of home/office); some on-call evening/weekend work This role will see you working in the Network Operations Centre based in Belfast, you will be the Subject matter expert in the technical running of our Operations centre. You will be key to maintaining and troubleshooting to ensuring our network is the best in class. WHAT WILL YOU BE DOING? (not limited to) Mentor and provide technical guidance to junior team members. Share knowledge and best practices with the wider team to enhance overall network support capabilities. Vendor engagement, with Nokia and other relevant vendors to escalate critical issues, obtain technical assistance, and collaborate on problem resolution. Collaborate with cross-functional teams, including network engineers, system administrators, and vendors, to address complex network issues, implement network changes, and drive continuous improvement. Provide 3rd line technical support for Nokia FX equipment, including troubleshooting, problem analysis, and resolution of complex network issues. Monitor and respond to network incidents, escalations, and outages affecting Nokia FX equipment. Investigate root causes, perform impact analysis, and implement corrective actions. Analyse network performance data, identify areas for improvement, and implement optimization strategies to enhance network efficiency and reliability. Perform configuration management tasks, including software upgrades, patch management, and device configurations for Nokia FX equipment. Provide the lead role in Operational Network Security, including access control, network abuse and network audit management, as well as operational intrusion detection and resolution. WHAT WILL YOU BRING? Strong experience in network operations, particularly with Nokia FX equipment. In-depth knowledge of Nokia FX hardware, software, protocols, and network architecture. Proficiency in troubleshooting and resolving complex network issues, using tools and techniques such as packet capture analysis, log analysis, and command-line interface (CLI) diagnostics. Experience with network monitoring and management tools, such as SNMP-based systems or Nokia's management platforms. Solid understanding of network protocols and technologies, including TCP/IP, VLAN, BGP, OSPF, MPLS, and QoS. Familiarity with ITIL framework and its processes, particularly incident management, change management, and problem management. Excellent analytical and problem-solving skills, with the ability to quickly assess and resolve network-related issues. Strong communication skills, both written and verbal, with the ability to effectively collaborate with technical and non-technical stakeholders. Ability to work well under pressure and prioritize tasks in a fast-paced environment. Knowledge of multi-layered network based security is preferred A networking accreditation such as CCNP or JNCIP (or equivalent) is desirable GPON knowledge A customer-centric approach, taking pride in achieving the best mutual outcome for the customer and Fibrus Previous work experience within a regulated and audited environment Professional certifications such as CCNP, CCIE, or Nokia Service Routing Architect (SRA) certification would be an advantage. WHAT WE VALUE Based on input from all colleagues across our business, our 4 cornerstone values are: 'Make a Difference' - Would you like to help make that difference? As we continue to grow, you would be joining a team of dedicated and passionate people who work super hard every day to improve the lives of those in our own communities by transforming the digital infrastructure of Northern Ireland and Great Britain! 'Be Yourself' - Fibrus is committed to building a diverse, talented and dedicated workforce. We appreciate that you may not meet every single requirement listed but don't let that discourage you. If you have some of the experience we are seeking and offer a fantastic attitude, we'd love to see your application! 'Be Tenacious' - We're building something special at Fibrus, with our team at the very heart of it and we are excited to speak to potential colleagues who share our purpose! ' Work Together' - At Fibrus, we put our people first! We are proud to be a company who encourage colleagues to do and be their very best. Our culture is focused on trust, collaboration, growth and flexibility. AND, JUST SOME OF WHAT WE CAN OFFER YOU 25 days annual leave plus statutory/bank holidays Private healthcare, life assurance, annual personal health "MOT" & a company contributory pension plan Shared parental leave, paternity leave and enhanced maternity leave Annual bonus scheme & career path opportunities Paid support for the loss of a child Support for colleagues going through the menopause Complimentary access to LinkedIn Learning Free financial advice and support through Kith and Kin Employee referrals - up to £500 per successful referral Employee assistance programme and access to qualified mental health first aiders Flexible working from day one of employment including hybrid working
Profectus Recruitment is partnered with a global Fintech organisation who are recruiting for a skilled Database Administrator to join a highly talented Storage team. In this role, you will leverage your extensive experience to ensure the scalability, security, and resilience of the clients Postgres databases. Working closely with the team, you will play a crucial role in maintaining the security, integrity, and seamless flow of information for their high-traffic online trading platform. The team; The Storage team is responsible for research and development projects, as well as production support activities related to in-memory caches, relational databases, and long-term storage. With expanding operations, they need individuals like you to contribute your knowledge and engineering expertise to enhance scalability, performance, security, and disaster recovery. The team work a hybrid working model with 2 days a week based out of the clients Central Reading office. Key Responsibilities; Manage technically challenging and fast-paced tasks Collaborate closely with team leaders to align with strategic goals Assist in planning and prioritising team work Mentor and support the growth of junior team members Proactively monitor and innovate storage solutions to meet increasing demands Collaborate with team members across different time zones Requirements; Excellent software development skills with recent experience in PostgreSQL Proficiency in Linux system administration on AWS/GCP Extensive experience with large, high-performance, and highly available databases Strong command of spoken and written English University degree in software engineering, computer science, or related field Desire to stay updated with Postgres and Linux communities and best practices If you feel you could be suitable and are keen to learn more please apply for immediate consideration. The client has a well structure interview process and are able to move quickly.
Jun 02, 2023
Full time
Profectus Recruitment is partnered with a global Fintech organisation who are recruiting for a skilled Database Administrator to join a highly talented Storage team. In this role, you will leverage your extensive experience to ensure the scalability, security, and resilience of the clients Postgres databases. Working closely with the team, you will play a crucial role in maintaining the security, integrity, and seamless flow of information for their high-traffic online trading platform. The team; The Storage team is responsible for research and development projects, as well as production support activities related to in-memory caches, relational databases, and long-term storage. With expanding operations, they need individuals like you to contribute your knowledge and engineering expertise to enhance scalability, performance, security, and disaster recovery. The team work a hybrid working model with 2 days a week based out of the clients Central Reading office. Key Responsibilities; Manage technically challenging and fast-paced tasks Collaborate closely with team leaders to align with strategic goals Assist in planning and prioritising team work Mentor and support the growth of junior team members Proactively monitor and innovate storage solutions to meet increasing demands Collaborate with team members across different time zones Requirements; Excellent software development skills with recent experience in PostgreSQL Proficiency in Linux system administration on AWS/GCP Extensive experience with large, high-performance, and highly available databases Strong command of spoken and written English University degree in software engineering, computer science, or related field Desire to stay updated with Postgres and Linux communities and best practices If you feel you could be suitable and are keen to learn more please apply for immediate consideration. The client has a well structure interview process and are able to move quickly.
I am recruiting for a Innovative, proactive Lead planner for an Aviation company. The Lead Planner will manage a team of Ops Planners to support operational sites in turning the customer requirement into a coherent, integrated and deliverable plan - you will ideally be from an Aviation, Defence, MOD, Construction background but this isn't essential. What is essential is they need to be technically minded, very organised and have an advanced knowledge of Primavera P6! You've must thrive on fidning results, enjoy planning and be very organised with you time, whilst leading from the front. Head office is close to Bristol with several locations around the UK. During the first 3/4 months you will be 3/2 4/1 office based with the option of working remotely after company inductions and training have been completed. This is a great company, great culture, benefits, with exciting plans for growth across 2022/23. The salaries are between £55,000-£65,000 to start with a £5000 bonus uplift after 3 months and once you've completed your training. Due to the nature of these roles you will need to pass UK Gov SC clearance or already have this in place. More about the role: Working closely with the Planning & Controls Manager and the customer, the Ops Planning Lead will understand current and future training requirements for each of the single Services and translate that into a deliverable Flying Training Programme, ensuring student and resource management (equipment and infrastructure) within the pipeline is tracked and understood at all times. The Ops Planning team will use Primavera P6 to build the Flying Training Programme to meet customer requirements and will use the output to conduct schedule risk analysis with, and on behalf of, the sites. The Ops Planning Lead will then control and manage the baseline throughout the Financial Year including updating and maintaining the plans through the contractual change control processes. The Ops Planning Lead will be responsible for the data integrity and governance of the Primavera environment, including overseeing the alignment of data and changes from the Training Design Database via robust configuration control enacted by the Planning team. The Ops Planning team will support the operational sites throughout the training year in reacting to new and/or changing training requirements via scenario plans and what-if analysis. They will conduct surveillance and be involved in the Programmes change review processes to keep updated and support the sentencing of incoming contract changes to manage the team workload and feedback on any estimates for Planning support to the Programmes team.To enable data exploitation, the Ops Planning Lead will ensure that performance reporting and measurement are fully supported and will seek to identify efficiencies in service delivery to enable demanding incentive targets to be met. They will be responsible for the accurate and timely release of planning reports and dashboards, and as a key interface with the customer, strong customer service and communication skills are vital to the Ops Planning Lead role. Performance Using Primavera P6, and liaising very closely with sites, lead Operations Planning and schedule risk analysis to ensure that the Flying Training Programme is deliverable and that risks to delivery are understood. Support data exploitation to provide timely and accurate measurement and reporting of performance against the Flying Training Programme. Seek to identify performance efficiencies to enhance service delivery and to meet incentive targets. Maintain effective operations planning and controls processes to support efficient and sustainable performance. Seek to strengthen the planning dataset in terms of accuracy, understanding and accessibility through strong leadership, assurance and training. Lead the team in processes improvement initiatives Financial Through the use of Primavera P6, support sites in understanding the CCIF revenue stream, including forecast accruals throughout the training year compared to the Flying Training Programme. Understand the contract and its requirements for Planning & Controls (including max equipment usages etc.) and focus analysis on any deviations from the baseline. Ensure that all timelines are met in terms of contractual deliverables (FTP submission) to avoid financial penalties. Control team costs within annual budget, including training budget for learning and development Essential: Planning and controls experience with Primavera P6 in a portfolio or programme environment with fully resource loaded schedules. Computer and Data literate, including the suite of Microsoft Office tools and experience of data exploitation and analysis to support decision making. Previous experience within a complex and highly regulated operational delivery organisation and within complex contracting structures. Strong customer facing skills and attention to detail within a service delivery environment; confident dealing with senior stakeholders. Strong communicator both one on one and in larger groups. Proven leadership skills. Desirable: Project management experience or qualification, such as Association of Project Management (APM), would be beneficial. Experience training junior planners in Primavera and Planning & Controls best practice. Experienced Primavera Administrator (toolset end). Experience of utilising Primavera Gateway. Experience of utilising Primavera Schedule Risk Analysis. Experience utilising third party toolsets with Primavera (e.g. integration into Power BI).
Jun 02, 2023
Full time
I am recruiting for a Innovative, proactive Lead planner for an Aviation company. The Lead Planner will manage a team of Ops Planners to support operational sites in turning the customer requirement into a coherent, integrated and deliverable plan - you will ideally be from an Aviation, Defence, MOD, Construction background but this isn't essential. What is essential is they need to be technically minded, very organised and have an advanced knowledge of Primavera P6! You've must thrive on fidning results, enjoy planning and be very organised with you time, whilst leading from the front. Head office is close to Bristol with several locations around the UK. During the first 3/4 months you will be 3/2 4/1 office based with the option of working remotely after company inductions and training have been completed. This is a great company, great culture, benefits, with exciting plans for growth across 2022/23. The salaries are between £55,000-£65,000 to start with a £5000 bonus uplift after 3 months and once you've completed your training. Due to the nature of these roles you will need to pass UK Gov SC clearance or already have this in place. More about the role: Working closely with the Planning & Controls Manager and the customer, the Ops Planning Lead will understand current and future training requirements for each of the single Services and translate that into a deliverable Flying Training Programme, ensuring student and resource management (equipment and infrastructure) within the pipeline is tracked and understood at all times. The Ops Planning team will use Primavera P6 to build the Flying Training Programme to meet customer requirements and will use the output to conduct schedule risk analysis with, and on behalf of, the sites. The Ops Planning Lead will then control and manage the baseline throughout the Financial Year including updating and maintaining the plans through the contractual change control processes. The Ops Planning Lead will be responsible for the data integrity and governance of the Primavera environment, including overseeing the alignment of data and changes from the Training Design Database via robust configuration control enacted by the Planning team. The Ops Planning team will support the operational sites throughout the training year in reacting to new and/or changing training requirements via scenario plans and what-if analysis. They will conduct surveillance and be involved in the Programmes change review processes to keep updated and support the sentencing of incoming contract changes to manage the team workload and feedback on any estimates for Planning support to the Programmes team.To enable data exploitation, the Ops Planning Lead will ensure that performance reporting and measurement are fully supported and will seek to identify efficiencies in service delivery to enable demanding incentive targets to be met. They will be responsible for the accurate and timely release of planning reports and dashboards, and as a key interface with the customer, strong customer service and communication skills are vital to the Ops Planning Lead role. Performance Using Primavera P6, and liaising very closely with sites, lead Operations Planning and schedule risk analysis to ensure that the Flying Training Programme is deliverable and that risks to delivery are understood. Support data exploitation to provide timely and accurate measurement and reporting of performance against the Flying Training Programme. Seek to identify performance efficiencies to enhance service delivery and to meet incentive targets. Maintain effective operations planning and controls processes to support efficient and sustainable performance. Seek to strengthen the planning dataset in terms of accuracy, understanding and accessibility through strong leadership, assurance and training. Lead the team in processes improvement initiatives Financial Through the use of Primavera P6, support sites in understanding the CCIF revenue stream, including forecast accruals throughout the training year compared to the Flying Training Programme. Understand the contract and its requirements for Planning & Controls (including max equipment usages etc.) and focus analysis on any deviations from the baseline. Ensure that all timelines are met in terms of contractual deliverables (FTP submission) to avoid financial penalties. Control team costs within annual budget, including training budget for learning and development Essential: Planning and controls experience with Primavera P6 in a portfolio or programme environment with fully resource loaded schedules. Computer and Data literate, including the suite of Microsoft Office tools and experience of data exploitation and analysis to support decision making. Previous experience within a complex and highly regulated operational delivery organisation and within complex contracting structures. Strong customer facing skills and attention to detail within a service delivery environment; confident dealing with senior stakeholders. Strong communicator both one on one and in larger groups. Proven leadership skills. Desirable: Project management experience or qualification, such as Association of Project Management (APM), would be beneficial. Experience training junior planners in Primavera and Planning & Controls best practice. Experienced Primavera Administrator (toolset end). Experience of utilising Primavera Gateway. Experience of utilising Primavera Schedule Risk Analysis. Experience utilising third party toolsets with Primavera (e.g. integration into Power BI).
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Jun 01, 2023
Full time
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Are you an experienced helpdesk advisor? If so, here is an exciting opportunity to join one of London's largest public sector organisations! Role overview: As a facilities service centre advisor, you will be working with facilities operations team to deliver excellent customer service to ensure customers are satisfied.You will be responsible for being a point of contact for any customer enquiries over the phone, you will respond politely and efficiently to any queries or complaints to resolve issues raised. When needed you will provide support to the wider Facilities Operations Team. Key Information: Location: Southwark Hours: 35 hours Daily Rate: £95.89 PAYE Contract Duration: 6 months Start Date: June Experience: Have experience in working a customer service centre environment with excellent customer service skill Knowledge of Microsoft Office, e.g. Word, Excel, Outlook, Power Point Handling customer general and escalated customer enquiries over the phone and emails Knowledge of CAFM systems desirable and meeting/conference booking systems desirable. If this sounds like your next opportunity then apply today with your CV
Jun 01, 2023
Full time
Are you an experienced helpdesk advisor? If so, here is an exciting opportunity to join one of London's largest public sector organisations! Role overview: As a facilities service centre advisor, you will be working with facilities operations team to deliver excellent customer service to ensure customers are satisfied.You will be responsible for being a point of contact for any customer enquiries over the phone, you will respond politely and efficiently to any queries or complaints to resolve issues raised. When needed you will provide support to the wider Facilities Operations Team. Key Information: Location: Southwark Hours: 35 hours Daily Rate: £95.89 PAYE Contract Duration: 6 months Start Date: June Experience: Have experience in working a customer service centre environment with excellent customer service skill Knowledge of Microsoft Office, e.g. Word, Excel, Outlook, Power Point Handling customer general and escalated customer enquiries over the phone and emails Knowledge of CAFM systems desirable and meeting/conference booking systems desirable. If this sounds like your next opportunity then apply today with your CV
Unfortunately this role does not provide sponsorship and insurance experience is needed. Job Title: Database Administrator (DBA) Are you passionate about data management and the backbone of modern organizations? Are you a problem solver with a meticulous attention to detail? If you're ready to take on the challenge of managing and optimizing complex databases, we have an exciting opportunity for you! We're seeking a talented and dedicated Database Administrator (DBA) to join our clients dynamic team. As a DBA, you will play a crucial role in ensuring the integrity, performance, and security of our data infrastructure, enabling seamless operations and driving informed decision-making. Responsibilities: Design, implement, and maintain highly available and scalable database systems. Monitor database performance, identifying and resolving issues to ensure optimal functionality and response times. Ensure data integrity and security through regular backups, disaster recovery planning, and database encryption. Collaborate with development teams to optimize database design, schema, and query performance. Proactively identify and address database-related bottlenecks and inefficiencies, implementing appropriate tuning and optimization strategies. Develop and enforce data governance policies, ensuring compliance with relevant data protection regulations. Manage user access and permissions, maintaining security controls and auditing mechanisms. Perform database installations, upgrades, and patches, staying current with the latest technologies and best practices. Conduct regular database capacity planning and forecasting to anticipate future resource requirements. Collaborate with cross-functional teams to support data-related projects, providing database expertise and guidance. Troubleshoot and resolve database-related incidents and provide technical support to stakeholders. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as a Database Administrator, managing and optimizing relational database systems (e.g., Oracle, MySQL, PostgreSQL, SQL Server). Strong knowledge of database architecture, design principles, and performance tuning techniques. Proficiency in database administration tools, backup and recovery processes, and monitoring systems. Solid understanding of SQL and scripting languages (e.g., Python, PowerShell) for automation and data manipulation. Familiarity with cloud-based database services (e.g., Amazon RDS, Azure SQL Database) is a plus. Experience in implementing and maintaining database security measures, including user access controls and encryption. Excellent problem-solving and analytical skills, with the ability to troubleshoot complex database issues. Strong attention to detail and ability to work in a fast-paced, deadline-driven environment. Effective communication and collaboration skills, with the ability to work effectively across cross-functional teams. Professional certifications in database administration (e.g., Oracle Certified Professional) are highly desirable.
Jun 01, 2023
Full time
Unfortunately this role does not provide sponsorship and insurance experience is needed. Job Title: Database Administrator (DBA) Are you passionate about data management and the backbone of modern organizations? Are you a problem solver with a meticulous attention to detail? If you're ready to take on the challenge of managing and optimizing complex databases, we have an exciting opportunity for you! We're seeking a talented and dedicated Database Administrator (DBA) to join our clients dynamic team. As a DBA, you will play a crucial role in ensuring the integrity, performance, and security of our data infrastructure, enabling seamless operations and driving informed decision-making. Responsibilities: Design, implement, and maintain highly available and scalable database systems. Monitor database performance, identifying and resolving issues to ensure optimal functionality and response times. Ensure data integrity and security through regular backups, disaster recovery planning, and database encryption. Collaborate with development teams to optimize database design, schema, and query performance. Proactively identify and address database-related bottlenecks and inefficiencies, implementing appropriate tuning and optimization strategies. Develop and enforce data governance policies, ensuring compliance with relevant data protection regulations. Manage user access and permissions, maintaining security controls and auditing mechanisms. Perform database installations, upgrades, and patches, staying current with the latest technologies and best practices. Conduct regular database capacity planning and forecasting to anticipate future resource requirements. Collaborate with cross-functional teams to support data-related projects, providing database expertise and guidance. Troubleshoot and resolve database-related incidents and provide technical support to stakeholders. Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience). Proven experience as a Database Administrator, managing and optimizing relational database systems (e.g., Oracle, MySQL, PostgreSQL, SQL Server). Strong knowledge of database architecture, design principles, and performance tuning techniques. Proficiency in database administration tools, backup and recovery processes, and monitoring systems. Solid understanding of SQL and scripting languages (e.g., Python, PowerShell) for automation and data manipulation. Familiarity with cloud-based database services (e.g., Amazon RDS, Azure SQL Database) is a plus. Experience in implementing and maintaining database security measures, including user access controls and encryption. Excellent problem-solving and analytical skills, with the ability to troubleshoot complex database issues. Strong attention to detail and ability to work in a fast-paced, deadline-driven environment. Effective communication and collaboration skills, with the ability to work effectively across cross-functional teams. Professional certifications in database administration (e.g., Oracle Certified Professional) are highly desirable.
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Jun 01, 2023
Full time
Operations Support Specialist Contract Length: 4 months fixed term contract Salary: £23k-£23.7k Starting on 1st June and ending 30th September (Remote working) Outline of the role: The role will support our clients schools fee plan product essentially dealing with our parents and schools during the renewal period in the summer. Good customer service background will help as the client normally sees an influx of calls and emails during the summer period. Duties: • Where required liaise with both internal and external customers (inc. partners) providing support in ensuring their needs are met• Act upon below requests and remediate identified errors in the loan admin system:• Email response to queries• Change bank details.• Cancellations• Payment date changes• Appropriate removal of recovery codes• Keying of data• Preparation of data for keying• Contract changes• Payment allocation• Posting of charges• Refunds and manual payments• negotiating resolutions with partners and customers in relation to unpaid instalments for the SFP product• Scheme and Facility setup/maintenance Other Duties: • Maintain and action daily reports.• To ensure that all controls and protocols are strictly met.• Ensure that all telephone queries are dealt with effectively and efficiently.• Ensure all correspondence (email/letters) are dealt with within 24 hours of receipt.• To mentor colleagues on tasks• To highlight Issues and escalate appropriately.• Liaise with other departments within the organisation to ensure first time resolution to queries and issues is achieved where possible.• At all times comply with the Code of Conduct and related policies issued from time to time, in particular the Fit and Proper Policy.• Attend and complete any mandatory Compliance training within required timeframes.• Other such duties and responsibilities as may reasonably be required from time to time. Please note in order to be considered for this role, you must be available to commit to the full FTC from 1st June and ending 30th September.
Global Technology Solutions Ltd
Reading, Berkshire
JOB TITLE: SCCM administrator LOCATION: Aldermaston, Hybrid SALARY: £48,000 WORKING HOURS: Standard office hours You must be a British national to apply of this role. This is due to the nature of the client and the clearances required Holding SC or DV clearance is a bonus, candidates eligible to go through the clearance will also be considered Job Role Overview * Under general supervision, able to use SCCM add systems to collections, create update packages and create packages for 3rd party software * Create complex and dynamic collections, advertisements, queries, reports, other technical documents as required and manage local and remote site boundaries, site systems, site roles, inter-site dependencies and communication * Provides tactical troubleshooting of systems problems with support of senior technicians * Provide support and in-depth troubleshooting to any and all issues related to the SCCM infrastructure or functionality * Configure, deploy, and maintain server or application infrastructure interfaces with vendors as needed * Participates in planning and execution of new systems implementation/deployment * May Develop and maintain intermediate/average programs or scripts, including ongoing maintenance of existing Scripting library * Under direction, monitors systems performance and capacity and resolves issues * Plan, design, and implement software deployments via SCCM 2012 * Mentor and train junior level SCCM administrators * Assess existing SCCM 2012R2 infrastructure to provide recommendations, and research and integrate new technologies or upgrades that will improve the overall quality of service while reducing total cost of ownership Essential Role Criteria * 5+ years of overall related Systems Administration experience * In depth experience with Scripting to include, but not limited to, Windows PowerShell, and WQL (SCCM Query and Reporting language) * 5+ years in an Operations Support role for an Enterprise larger than 5000 desktops, 100 Servers * Practical, hands-on experience and demonstrable technical competence with administrative and operational tools * 5+ years' experience with SCCM, patch management, software deployment * Intune knowledge and SCCM/Intune Co-Management Desirables * Good working knowledge of SQL reporting * Knowledge of Packaging and Sequencing * Some Linux/Unix skills * Apple/Mac coding and Scripting knowledge * Knowledge of MSI packaging tools If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
Jun 01, 2023
Full time
JOB TITLE: SCCM administrator LOCATION: Aldermaston, Hybrid SALARY: £48,000 WORKING HOURS: Standard office hours You must be a British national to apply of this role. This is due to the nature of the client and the clearances required Holding SC or DV clearance is a bonus, candidates eligible to go through the clearance will also be considered Job Role Overview * Under general supervision, able to use SCCM add systems to collections, create update packages and create packages for 3rd party software * Create complex and dynamic collections, advertisements, queries, reports, other technical documents as required and manage local and remote site boundaries, site systems, site roles, inter-site dependencies and communication * Provides tactical troubleshooting of systems problems with support of senior technicians * Provide support and in-depth troubleshooting to any and all issues related to the SCCM infrastructure or functionality * Configure, deploy, and maintain server or application infrastructure interfaces with vendors as needed * Participates in planning and execution of new systems implementation/deployment * May Develop and maintain intermediate/average programs or scripts, including ongoing maintenance of existing Scripting library * Under direction, monitors systems performance and capacity and resolves issues * Plan, design, and implement software deployments via SCCM 2012 * Mentor and train junior level SCCM administrators * Assess existing SCCM 2012R2 infrastructure to provide recommendations, and research and integrate new technologies or upgrades that will improve the overall quality of service while reducing total cost of ownership Essential Role Criteria * 5+ years of overall related Systems Administration experience * In depth experience with Scripting to include, but not limited to, Windows PowerShell, and WQL (SCCM Query and Reporting language) * 5+ years in an Operations Support role for an Enterprise larger than 5000 desktops, 100 Servers * Practical, hands-on experience and demonstrable technical competence with administrative and operational tools * 5+ years' experience with SCCM, patch management, software deployment * Intune knowledge and SCCM/Intune Co-Management Desirables * Good working knowledge of SQL reporting * Knowledge of Packaging and Sequencing * Some Linux/Unix skills * Apple/Mac coding and Scripting knowledge * Knowledge of MSI packaging tools If you have the skill required, apply now! "In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full information Global Technology Solutions is acting as an Employment Agency in relation to this vacancy.
My client is looking for a Technical Product Support Administrator to join their small team based in St Albans, Hertfordshire. The successful candidate will work within the Product Management team and will be responsible for administration & information management working closely with Marketing, Operations and Sales. The role will also include close collaboration with the European Sales Managers as well as the US Product Management Team. Excellent communication skills are a must and you shouldn't be afraid to show personal initiative and a willingness to learn hence achieving the desired outcome for customers/the team. This is an exciting time for the business and this person will need get up and go to seize the opportunity on offer. You'll need great people skills and enjoy working as part of a global team. If you possess these skills and the right attitude, then training can assist you to do the rest. Experience specific to the AV industry would be a distinct advantage but is not essential. Some occasional travel to customers, trade shows and onsite installations in both UK and Europe form part of the role (so you MUST be a driver) and a flexible can-do attitude will help you succeed. There will be flexibility in terms of Hybrid working on completion of initial probation/training period will be offered. Due to the time difference with their US parent company, there will be a requirement to work outside of normal hours on occasion however that would be kept to a minimum. There is also scope for progression and promotion for the right candidate. Key Tasks Help and support the PM Team to create product plans including life cycle management: competitive analysis. industry tracking. Assist the PM team to plan and carry out product launches Produce monthly product reports to Snr Management Assist Regional Sales Heads to Study markets, identify gaps and evaluate new opportunities Support sales teams in strategic meetings and enquiries to understand the customer requirements/needs Support marketing where required to produce sales promotional material, Sales Tools and marketing communications. For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
Jun 01, 2023
Full time
My client is looking for a Technical Product Support Administrator to join their small team based in St Albans, Hertfordshire. The successful candidate will work within the Product Management team and will be responsible for administration & information management working closely with Marketing, Operations and Sales. The role will also include close collaboration with the European Sales Managers as well as the US Product Management Team. Excellent communication skills are a must and you shouldn't be afraid to show personal initiative and a willingness to learn hence achieving the desired outcome for customers/the team. This is an exciting time for the business and this person will need get up and go to seize the opportunity on offer. You'll need great people skills and enjoy working as part of a global team. If you possess these skills and the right attitude, then training can assist you to do the rest. Experience specific to the AV industry would be a distinct advantage but is not essential. Some occasional travel to customers, trade shows and onsite installations in both UK and Europe form part of the role (so you MUST be a driver) and a flexible can-do attitude will help you succeed. There will be flexibility in terms of Hybrid working on completion of initial probation/training period will be offered. Due to the time difference with their US parent company, there will be a requirement to work outside of normal hours on occasion however that would be kept to a minimum. There is also scope for progression and promotion for the right candidate. Key Tasks Help and support the PM Team to create product plans including life cycle management: competitive analysis. industry tracking. Assist the PM team to plan and carry out product launches Produce monthly product reports to Snr Management Assist Regional Sales Heads to Study markets, identify gaps and evaluate new opportunities Support sales teams in strategic meetings and enquiries to understand the customer requirements/needs Support marketing where required to produce sales promotional material, Sales Tools and marketing communications. For more details on this vacancy, or to register your interest APPLY NOW! And a member of the REED HATFIELD team will call you back! Good luck with your application!
