The Health and Social Care Alliance Scotland
Glasgow, UK
Term Permanent Employer Health and Social Care Alliance Scotland Reporting to Chief Executive Working hours Full-time, 35 hours per week Salary £35,708 to £38,518 depending on experience Direct Report ALISS Co-ordinator
ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.
It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.
Strategic Outcomes of the ALLIANCE
Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management
Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status
Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services
Purpose of the Role
To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24
Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements
Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements
Provide a sense of balance between programme and technical management
To be accountable for the technical delivery of the programme
Work closely with the engagement team to ensure the successful delivery of the programme
Key Aims and Objectives of the role
Responsible for capturing, deriving and translating user requirements into system design and implementation
Manage evaluation and continuous improvement
Identify opportunities for improvement customer/user satisfaction
Allocate resources to ensure sustainable and effective technical delivery of the programme
Develop and implement technical project plans so that relevant programme objectives are achieved
Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget
Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme
Write product specifications where required
Identify opportunities for growth with funding opportunities
Identify and manage risks including data protection and information security on a continual basis
Ensure continuity and programme resilience
Work in partnership with senior staff, within and beyond the ALLIANCE
Contribute to strategic development of ALISS
Maintain a strong understanding of the health and social care agenda in Scotland
Drive recommendations around priorities
Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.
Key Relationships
Scottish Government Directorates
NHS 24
NHS Boards / Integrated Joint Boards
Third sector and community organisations
External contractors (software developers)
Membership and ALISS users
PERSON SPECIFICATION
Essential
Degree or equivalent experience
Experience of effective partnership working
Change management, negotiation and influencing skills
Demonstrated ability to think creatively and strategically when implementing programme and solving problems
Foundational knowledge of IT infrastructure and architecture
An understanding of agile approach, open data and service design methodology
Sufficient understanding of database technology
Tech-savvy and able to deploy appropriate technology
Management experience including project management, strategic development, staff and budgets
Effective relationship management
Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences
Good understanding of data protection
Good understanding of person-centred approaches to health and social care
Ability to work autonomously, as part of a team and on own initiative
Ability to maintain accurate records and documentation
Ability to manage risks
Ability to demonstrate impact on end users
Desirable
Degree in relevant technical subject e.g. management information systems, database or systems engineering etc.
Proven contribution to software development
Experience of working with committees, boards and steering groups
Experience of helping key stakeholders to articulate and refine programme requirements
Nov 12, 2020
Full time
Term Permanent Employer Health and Social Care Alliance Scotland Reporting to Chief Executive Working hours Full-time, 35 hours per week Salary £35,708 to £38,518 depending on experience Direct Report ALISS Co-ordinator
ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.
It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.
Strategic Outcomes of the ALLIANCE
Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management
Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status
Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services
Purpose of the Role
To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24
Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements
Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements
Provide a sense of balance between programme and technical management
To be accountable for the technical delivery of the programme
Work closely with the engagement team to ensure the successful delivery of the programme
Key Aims and Objectives of the role
Responsible for capturing, deriving and translating user requirements into system design and implementation
Manage evaluation and continuous improvement
Identify opportunities for improvement customer/user satisfaction
Allocate resources to ensure sustainable and effective technical delivery of the programme
Develop and implement technical project plans so that relevant programme objectives are achieved
Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget
Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme
Write product specifications where required
Identify opportunities for growth with funding opportunities
Identify and manage risks including data protection and information security on a continual basis
Ensure continuity and programme resilience
Work in partnership with senior staff, within and beyond the ALLIANCE
Contribute to strategic development of ALISS
Maintain a strong understanding of the health and social care agenda in Scotland
Drive recommendations around priorities
Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.
Key Relationships
Scottish Government Directorates
NHS 24
NHS Boards / Integrated Joint Boards
Third sector and community organisations
External contractors (software developers)
Membership and ALISS users
PERSON SPECIFICATION
Essential
Degree or equivalent experience
Experience of effective partnership working
Change management, negotiation and influencing skills
Demonstrated ability to think creatively and strategically when implementing programme and solving problems
Foundational knowledge of IT infrastructure and architecture
An understanding of agile approach, open data and service design methodology
Sufficient understanding of database technology
Tech-savvy and able to deploy appropriate technology
Management experience including project management, strategic development, staff and budgets
Effective relationship management
Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences
Good understanding of data protection
Good understanding of person-centred approaches to health and social care
Ability to work autonomously, as part of a team and on own initiative
Ability to maintain accurate records and documentation
Ability to manage risks
Ability to demonstrate impact on end users
Desirable
Degree in relevant technical subject e.g. management information systems, database or systems engineering etc.
Proven contribution to software development
Experience of working with committees, boards and steering groups
Experience of helping key stakeholders to articulate and refine programme requirements
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
Support and System Administrator
Salary up to £35,000 FTE (grade B/C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
System Administration of Linux servers and internal IT infrastructure
Providing 3rd line support to their customers via the Operations team
Involvement in systems architecture
Some involvement in code level solutions
Supporting a range of bespoke software solutions for both their internal use and their members use
Supporting our internal teams with IT and the use of Office 365
IT Information
All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
Office 365
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator
Nov 02, 2020
Part time
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
Support and System Administrator
Salary up to £35,000 FTE (grade B/C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
System Administration of Linux servers and internal IT infrastructure
Providing 3rd line support to their customers via the Operations team
Involvement in systems architecture
Some involvement in code level solutions
Supporting a range of bespoke software solutions for both their internal use and their members use
Supporting our internal teams with IT and the use of Office 365
IT Information
All production environments are Linux based, but you will have the choice of Linux,Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
Office 365
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, Support and System Administrator
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
PHP Full Stack Developer
Salary up to £45,000 FTE (grade C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency
Become familiar with the company’s products and systems
Contribute to a range of development projects that the company are working on.
Working with their Operations and IT team to assist in the support of the company’s products
IT Information
All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer
Nov 02, 2020
Part time
This is an amazing opportunity for an IT professional to have flexible working. Reduced hours during school holidays and a generous holiday allowance.
PHP Full Stack Developer
Salary up to £45,000 FTE (grade C) including generous holiday allowance
London office with the opportunity to work from home
The role will include the following duties:
Working as a full stack developer on both development projects and alterations with a focus on user experience and aesthetics as much as backend efficiency
Become familiar with the company’s products and systems
Contribute to a range of development projects that the company are working on.
Working with their Operations and IT team to assist in the support of the company’s products
IT Information
All production environments are Linux based, but you will have the choice of Linux, Mac or Windows development environment
They use PHP for backend development with some NodeJS and Python, and HTML/SASS/JS for the frontend mainly using MithrilJS framework with some legacy use of JQuery and KnockOutJS.
A bit about the company…
Our client’s network is made up of over 2,500 schools, colleges and alternative education providers spanning key stages 1-5. As a membership organisation, they collaborate, share best practice and equip leaders so they can support their teams and, ultimately, provide everyone in schools with a better future and brighter hope.
Their IT team, currently of three, is part of a wider Operations Team which is a vital part of their service to schools, providing efficient and personal interactions with our schools and colleagues. They are knowledgeable, committed and high performing people who contribute significantly to the company’s success.
Suitable skills and experience include IT Helpdesk, 3rd Line IT Support, Senior IT Support Technician, IT Support Engineer, 1st / 2nd Line Helpdesk Engineer, PHP Full Stack Developer
Senior Linux Infrastructure Engineer
IT Group
Plymouth
£40,000 dependent on qualifications and experience
Full-time; open-ended appointment (Part Time/Job Share Considered)
Operations Level 3
Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.
PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean. On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.
It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.
Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims:
Science excellence and impact
Business excellence
Social responsibility
Environmental responsibility
This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling. Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects.
PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).
Job Purpose
The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation.
We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans.
We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.
Key Deliverables
Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate.
Plan, install and support hardware, software and service upgrades
Support and maintain server and container automation, deployment and orchestration tools
Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence.
Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute.
Liaise with third party suppliers.
Contribute to the ongoing Continual Service Improvement and capacity planning activities
Produce relevant, accurate and detailed documentation for existing and future systems and services
Diligently expand knowledge and experience and endeavour to share with others
Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.
Experience & Eligibility Requirements
Excellent inter personable and communication skills
Strong documentation and written skills
Working knowledge of Dell server and storage systems.
In-depth knowledge of Centos/Fedora
In-depth knowledge of storage block/file based and distributed file systems
Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt)
Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium)
Working knowledge of workload management software (Slurm)
Knowledge of Linux Security Best practices
Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet)
Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)
If you can bring any of these skills too, this will strengthen your application:
Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other
Management of staff
Knowledge of disaster recovery methodologies
The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies.
PML is committed to equality, diversity and inclusion, and our policy can be found https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented.
The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.
Sep 28, 2020
Full time
Senior Linux Infrastructure Engineer
IT Group
Plymouth
£40,000 dependent on qualifications and experience
Full-time; open-ended appointment (Part Time/Job Share Considered)
Operations Level 3
Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.
PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean. On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.
It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.
Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims:
Science excellence and impact
Business excellence
Social responsibility
Environmental responsibility
This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling. Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects.
PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).
Job Purpose
The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation.
We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans.
We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.
Key Deliverables
Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate.
Plan, install and support hardware, software and service upgrades
Support and maintain server and container automation, deployment and orchestration tools
Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence.
Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute.
Liaise with third party suppliers.
Contribute to the ongoing Continual Service Improvement and capacity planning activities
Produce relevant, accurate and detailed documentation for existing and future systems and services
Diligently expand knowledge and experience and endeavour to share with others
Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.
Experience & Eligibility Requirements
Excellent inter personable and communication skills
Strong documentation and written skills
Working knowledge of Dell server and storage systems.
In-depth knowledge of Centos/Fedora
In-depth knowledge of storage block/file based and distributed file systems
Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt)
Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium)
Working knowledge of workload management software (Slurm)
Knowledge of Linux Security Best practices
Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet)
Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)
If you can bring any of these skills too, this will strengthen your application:
Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other
Management of staff
Knowledge of disaster recovery methodologies
The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies.
PML is committed to equality, diversity and inclusion, and our policy can be found https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented.
The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Sep 01, 2020
Full time
Senior Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267
We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary.
You will also be working closely with the users of our network to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Responsibilities:
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.
Performing disaster recovery operations and data backups when required.
Protecting data, software, and hardware by coordinating, planning and implementing network security measures.
Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
Replacing faulty network hardware components when required.
Monitoring network performance to determine if adjustments need to be made.
Conferring with network users about solving existing system problems.
Operating master consoles to monitor the performance of networks and computer systems.
Coordinating computer network access and use.
Designing, configuring and testing networking software, computer hardware, and operating system software.
Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.
Design and implement vlans and associated trunking systems to serve the building networked services
For more information about the role, please contact Ian Waterhouse at Ian.waterhouse@bcu.ac .uk
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2
Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £32,669 to £35,510 per annum (10% Market Supplement) Ref No: 072020-268
We are looking for an Infrastructure Engineer who will be responsible for maintaining and administering our company's VM & Storage Estates. Your primary duties will include maintenance of server hardware, software, and other related systems. Performing business continuity operations, replacing faulty hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of VMWare & Storage infrastructure and Network hardware. You will also need to be able to implement, administer, and troubleshoot Virtual Machine, Storage Nodes, Operating Systems (Windows 2003 – 2016), Citrix Netscape’s, DNS, Active Directory. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Infrastructure Engineer Responsibilities:
Manage the daily operation of BCU virtual and physical servers, cloud platforms and networking infrastructure to provide a high level of availability for services across the organisation.
Managing support tickets that have been escalated to the Infrastructure Team to ensure service issues are resolved in a timely fashion. Identifying persistent service issues and providing remedial action to prevent re-occurrence.
Providing 3rd line support on all commonly used software and hardware
Manage the system monitoring of BCU infrastructure to mitigate against disruption to services and enable the team to respond pro-actively to system issues.
Manage BCU data backup system to protect business critical information, systems and minimise data loss. Proactively monitoring all aspects of the backup ecosystem, identifying any issues and promptly resolving them.
Manage the schedule and installation of updates and security patching of server operating systems, physical server, storage and networking devices to protect BCU infrastructure from security exploits, malware and viruses.
Analyse BCU infrastructure, highlighting any areas of risk and putting forward suggestions for system improvements.
Installation and configuration of physical server, storage and networking devices.
Provide out of hours support when necessary.
May be required to take on additional responsibilities as directed by management from time to time.
Experience with Cirix Netscalers
Experience with PowerShell
For more information about the role please contact Ian Waterhouse at Ian.waterhouse@bcu.ac.uk .
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3515&forced=2
Sep 01, 2020
Full time
Infrastructure Engineer
Birmingham City University
Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £32,669 to £35,510 per annum (10% Market Supplement) Ref No: 072020-268
We are looking for an Infrastructure Engineer who will be responsible for maintaining and administering our company's VM & Storage Estates. Your primary duties will include maintenance of server hardware, software, and other related systems. Performing business continuity operations, replacing faulty hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and resolve existing problems.
To be a successful candidate, you will need to have a strong understanding of VMWare & Storage infrastructure and Network hardware. You will also need to be able to implement, administer, and troubleshoot Virtual Machine, Storage Nodes, Operating Systems (Windows 2003 – 2016), Citrix Netscape’s, DNS, Active Directory. A deep knowledge of application transport and network infrastructure protocols is highly desired.
Infrastructure Engineer Responsibilities:
Manage the daily operation of BCU virtual and physical servers, cloud platforms and networking infrastructure to provide a high level of availability for services across the organisation.
Managing support tickets that have been escalated to the Infrastructure Team to ensure service issues are resolved in a timely fashion. Identifying persistent service issues and providing remedial action to prevent re-occurrence.
Providing 3rd line support on all commonly used software and hardware
Manage the system monitoring of BCU infrastructure to mitigate against disruption to services and enable the team to respond pro-actively to system issues.
Manage BCU data backup system to protect business critical information, systems and minimise data loss. Proactively monitoring all aspects of the backup ecosystem, identifying any issues and promptly resolving them.
Manage the schedule and installation of updates and security patching of server operating systems, physical server, storage and networking devices to protect BCU infrastructure from security exploits, malware and viruses.
Analyse BCU infrastructure, highlighting any areas of risk and putting forward suggestions for system improvements.
Installation and configuration of physical server, storage and networking devices.
Provide out of hours support when necessary.
May be required to take on additional responsibilities as directed by management from time to time.
Experience with Cirix Netscalers
Experience with PowerShell
For more information about the role please contact Ian Waterhouse at Ian.waterhouse@bcu.ac.uk .
Closing Date: 15/09/2020 Interview Date: TBC
LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3515&forced=2
Do you want to develop your cloud and IOT experience with an award winning FTSE, which allows you to work as part of a team whilst providing individual responsibility, ownership and career growth?
Rentokil Initial is a FTSE 50 Global Leader in support services and has an exciting opportunity for an enthusiastic Google Cloud Platform Engineer to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career in software development and cloud technology whilst gaining hands-on experience in a thriving and supportive workplace.
If you are experienced in working with serverless computer components, have some experience in IOT devices/message transfer and enjoy working in an agile environment then this role is for you. Ideally, you will have experience with the Google Cloud Platform, however if you have experience in similar cloud platforms we would love to hear from you!
As part of this exciting and challenging role, you will be expected to:
Lead the design, development and implementation of the PestConnect platform solutions using Google Cloud Platform, Qlik Sense/QAP and other shared platforms and services as well as integration with IOT devices
Design, build and deliver pre-approved Infrastructure and Platform as code that can be re-used by other Product teams
Own and maintain the repository of automated, pre-approved, fully tested and re-usable patterns and templates on the PestConnect Platform that can be used by other Product teams (everything as code)
Lead the PestConnect team in best practice Devops processes
Act as the technical point of contact on the PestConnect platform for the cloud service providers (e.g. Google) to ensure the Platform is operational and is able to meet the service levels of the products using the platform
Successful applicants will possess the following skills/experience as a minimum:
Significant experience with serverless compute components, App Engine, Spanner, BigQuery, Cloud Functions, Cloud Storage, (serverless compute is our preference over IaaS components)
Experience of working with IOT devices, message transfers and its required infrastructure
Experienced in working in Agile environment following Agile methodologies (eg Scrum Agile)
Hands-on experience of writing code, scripts and APIs (Java, Python)
Experience of managing multi-tier infrastructure environments, including elements hosted on a public cloud platform (eg GCP, AWS, etc) and understanding of network concepts
An in-depth knowledge of platform and application automated deployment technologies (e.g. Ansible, Docker, Terraform, Cobbler etc)
What’s in it for you?
At Rentokil Initial, our ambition is to become a world-class employer of choice. We believe that by doing what's right for our colleagues we will in turn deliver a brilliant service for our customers and ultimately create shareholder value. This is at the heart of our RIGHT WAY plan. In 2019, we were ranked as the UK’s Best Company to Work For by Indeed And Britain’s Most Admired Company for Diversity & Inclusion.
You can expect a competitive salary with us with opportunities to progress within your career as well as the following benefits:
Rentokil Initial Reward Scheme
23 days holiday, plus 8 bank holidays
Employee Assistance Programme
Death in service benefit
Free Parking
Bonus Scheme
Pension Scheme
Healthcare
Aug 19, 2020
Full time
Do you want to develop your cloud and IOT experience with an award winning FTSE, which allows you to work as part of a team whilst providing individual responsibility, ownership and career growth?
Rentokil Initial is a FTSE 50 Global Leader in support services and has an exciting opportunity for an enthusiastic Google Cloud Platform Engineer to join our dynamic team. This permanent position is well suited to an individual that is looking to advance their career in software development and cloud technology whilst gaining hands-on experience in a thriving and supportive workplace.
If you are experienced in working with serverless computer components, have some experience in IOT devices/message transfer and enjoy working in an agile environment then this role is for you. Ideally, you will have experience with the Google Cloud Platform, however if you have experience in similar cloud platforms we would love to hear from you!
As part of this exciting and challenging role, you will be expected to:
Lead the design, development and implementation of the PestConnect platform solutions using Google Cloud Platform, Qlik Sense/QAP and other shared platforms and services as well as integration with IOT devices
Design, build and deliver pre-approved Infrastructure and Platform as code that can be re-used by other Product teams
Own and maintain the repository of automated, pre-approved, fully tested and re-usable patterns and templates on the PestConnect Platform that can be used by other Product teams (everything as code)
Lead the PestConnect team in best practice Devops processes
Act as the technical point of contact on the PestConnect platform for the cloud service providers (e.g. Google) to ensure the Platform is operational and is able to meet the service levels of the products using the platform
Successful applicants will possess the following skills/experience as a minimum:
Significant experience with serverless compute components, App Engine, Spanner, BigQuery, Cloud Functions, Cloud Storage, (serverless compute is our preference over IaaS components)
Experience of working with IOT devices, message transfers and its required infrastructure
Experienced in working in Agile environment following Agile methodologies (eg Scrum Agile)
Hands-on experience of writing code, scripts and APIs (Java, Python)
Experience of managing multi-tier infrastructure environments, including elements hosted on a public cloud platform (eg GCP, AWS, etc) and understanding of network concepts
An in-depth knowledge of platform and application automated deployment technologies (e.g. Ansible, Docker, Terraform, Cobbler etc)
What’s in it for you?
At Rentokil Initial, our ambition is to become a world-class employer of choice. We believe that by doing what's right for our colleagues we will in turn deliver a brilliant service for our customers and ultimately create shareholder value. This is at the heart of our RIGHT WAY plan. In 2019, we were ranked as the UK’s Best Company to Work For by Indeed And Britain’s Most Admired Company for Diversity & Inclusion.
You can expect a competitive salary with us with opportunities to progress within your career as well as the following benefits:
Rentokil Initial Reward Scheme
23 days holiday, plus 8 bank holidays
Employee Assistance Programme
Death in service benefit
Free Parking
Bonus Scheme
Pension Scheme
Healthcare
IT SUPPORT ENGINEER
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Feb 17, 2020
Full time
IT SUPPORT ENGINEER
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Jan 31, 2020
Full time
Job Title: Engineering Director, EMEA
Department: Engineering
Manager: CTO
Location: Andover
We are seeking an Engineering Director with an action-oriented mindset and a focus on exceeding expectations, who operates with vision and integrity. The Engineering Director can expect to play an active role in the development and completion of projects, plan and monitor work schedules, work with multiple and diverse teams and represent CloudPay’s culture and values. Some responsibilities also include aligning engineering activities and projects with company goals and objectives, providing expert guidance and support, approving newly-developed policies from various departments, and maintaining positive relationships with both internal and external stakeholders.
To be successful as a Director of Engineering, you should have exceptional leadership, communication and project management skills, years of management experience, and a belief in developing the skills and talents of others. Ideal candidates will have experience in identifying and navigating organizational changes, a keen interest in international trends in engineering and leadership, and an above average emotional intelligence.
Package and Benefits:
- Competitive annual salary
- 24 days annual leave, plus bank holidays
- 4% pension contribution
- Life assurance x4
- Private medical insurance
- Personal and professional development opportunities
- Friendly working environment
Attributes and Experience Required:
Requirements
People & Team management skills
Proven experience in managing distributed agile software development teams
Exceptional operational and organizational skills, attention to detail, and follow-through
Able to demonstrate strong data-driven decision making and prioritization skills
Excellent interpersonal and communication skills, with experience communicating with up to C-level
Ability to work efficiently and intensely while juggling multiple priorities
Action-Oriented Mindset
Up-to-date knowledge of the industry
Bachelor’s degree or equivalent experience
At least 8 year(s) of working experience as Technical Director or similar roles leading multiple teams
Desirable
Experience with complex, ambitious and high growth businesses that rely on a robust operational infrastructure to succeed
Daily Duties and Main Responsibilities Will Include:
Technology: Manage the interface between the technology team and the rest of the business, ensuring that priorities are aligned against the needs of the business, teams are unimpeded in their delivery needs and timelines are understood and driven-towards
Implement: Best practice agile engineering methods, ceremonies and mindsets. Provide guidance and coaching to PH CloudPay teams. Ensure effective collaboration with other CloudPay teams globally
Recruitment: Responsible for engineering hires and support other departments as necessary
Performance Management: Track team key OKRs/metrics and report to the CTO
Team Management and Co-ordination: Serve as the hub of a continuously evolving set of programmatic operations, staff infrastructure, and partner network. Be the “glue” that holds various parts of CloudPay together during this critical growth stage
Continually drive & champion inspection & adaptation of processes and technologies to improve overall business effectiveness
Collaborate with other cross-functional teams to address issues and drive results
About CloudPay
CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.
The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities. CloudPay’s solution guarantees accurate payroll processing across 120+ countries in more than 25 languages.
To learn more, visit cloudpay.net .
Job title: Applications Developer (SQL/C# .Net) Salary: £32,363.41 per annum plus £1,069.54 supplement and excellent benefits Location: Chelwood Gate, Haywards Heath Job type: Permanent Hours per week: 35 hours per week Closing date: 27 January 2020 Interview date: Early February 2020 Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a multi-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and exciting developments are planned to help expand and support the charity’s growth and impact. We are a dynamic and highly flexible charity and our evolution will see us adopt new and emerging technology such as Artificial Intelligence/Machine Learning and Robotic Process Automation. Our strategy acknowledges the importance of technology in achieving our vision and goals. We are now looking for an Applications Developer to join our dynamic and experienced team of IT professionals based at our National Cat Centre in Chelwood Gate. We are a twenty-minute drive from both Haywards Heath and East Grinstead with free onsite parking; please note public transport to the site is limited. Flexible working is available. Our IT department implements, maintains, supports, upgrades and improves all IT systems across the charity. It is responsible for all IT equipment and systems sitting at the heart of Cats Protection networks and which provide a service for over 1000 employees and 11,000 volunteers, across over 130 shops, our centres and branches. As the Applications Developer, you will maintain a high level of availability and integrity for all of the IT systems, resolving issues and requests in the most responsive, efficient, and cost-effective manner. You will supply and implement IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT services. You will offer professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand. You will be involved in configuring and developing new technology solutions and testing these to a high standard as well developing proof of concepts to our charity. The successful candidate will be an experienced and professional software engineer and have experience in writing SQL code with .Net experience. You’ll need to be customer focussed with a flexible approach and a team player. To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately, we cannot accept applications or CVs emailed to us directly. Please note the recruitment process for this position will include a competency-based interview with an SQL test. For further details please download the job description below: • JD attached • Candidate information sheet attached
Jan 13, 2020
Full time
Job title: Applications Developer (SQL/C# .Net) Salary: £32,363.41 per annum plus £1,069.54 supplement and excellent benefits Location: Chelwood Gate, Haywards Heath Job type: Permanent Hours per week: 35 hours per week Closing date: 27 January 2020 Interview date: Early February 2020 Cats Protection, the UK’s leading feline welfare charity, is developing and implementing a multi-year Digital Transformation strategy. This strategy has already moved key systems to Microsoft’s Azure platform and exciting developments are planned to help expand and support the charity’s growth and impact. We are a dynamic and highly flexible charity and our evolution will see us adopt new and emerging technology such as Artificial Intelligence/Machine Learning and Robotic Process Automation. Our strategy acknowledges the importance of technology in achieving our vision and goals. We are now looking for an Applications Developer to join our dynamic and experienced team of IT professionals based at our National Cat Centre in Chelwood Gate. We are a twenty-minute drive from both Haywards Heath and East Grinstead with free onsite parking; please note public transport to the site is limited. Flexible working is available. Our IT department implements, maintains, supports, upgrades and improves all IT systems across the charity. It is responsible for all IT equipment and systems sitting at the heart of Cats Protection networks and which provide a service for over 1000 employees and 11,000 volunteers, across over 130 shops, our centres and branches. As the Applications Developer, you will maintain a high level of availability and integrity for all of the IT systems, resolving issues and requests in the most responsive, efficient, and cost-effective manner. You will supply and implement IT systems and solutions that are robust and fit for purpose, enabling all sites, departments and volunteer groups to gain maximum benefit and productivity from their use of IT services. You will offer professional help, assistance, and support (which may include training, demonstrations, and presentations), to employees and volunteer groups for IT applications and systems and will write user documentation and guidelines that are easy for the target audience to understand. You will be involved in configuring and developing new technology solutions and testing these to a high standard as well developing proof of concepts to our charity. The successful candidate will be an experienced and professional software engineer and have experience in writing SQL code with .Net experience. You’ll need to be customer focussed with a flexible approach and a team player. To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately, we cannot accept applications or CVs emailed to us directly. Please note the recruitment process for this position will include a competency-based interview with an SQL test. For further details please download the job description below: • JD attached • Candidate information sheet attached
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage
Dec 02, 2019
Full time
Type: Full Time/Permanent
Location: London, UK
Competitive Salary Range Starting at : £42,740
Closing date: 15th December 2019
How to Apply: Directly to the AHC recruitment site
About the Department of Foreign Affairs and Trade (DFAT)
The role of the Department of Foreign Affairs and Trade (DFAT) is to advance the interests of Australia and Australians internationally. This involves strengthening Australia’s security, enhancing Australia’s prosperity, delivering an effective and high quality overseas aid program and helping Australian travellers and Australians overseas.
The department provides foreign, trade and development policy advice to the Australian Government. DFAT also works with other Australian government agencies to drive coordination of Australia’s pursuit of global, regional and bilateral interests.
About the Position
The position provides technical support and administration of the DFAT communication systems at post in line with DFAT policy. The position is required to operate with a high degree of autonomy and self-management to resolve issues which will include working closely with the Global Support Centre (GSC), Regional Technical Officers (RTO) and Canberra-based information systems managers.
The ICT Manager will provide a range of communications and technology services, including first level support, providing advice on routine requests from the Australian High Commission’s employees and partner agencies and ad-hoc project work in line with business requirements.
It is a condition of this appointment that any candidates applying for this position must have or be able to obtain and maintain an Australian National Security Clearance to Top Secret Level and must therefore be an Australian citizen.
The key responsibilities of this position include, but are not limited to:
Manage and maintain DFAT’s unclassified and classified systems/networks, processes, databases, internet, intranet and user administration
Maintain current knowledge of DFAT systems and identify opportunities for efficiency improvements in processes and procedures
Daily management and investigation of ICT support cases, responding to and prioritisation of issues from identification to resolution
Manage DFAT’s secure telephone and videoconferencing facilities, ensuring appropriate approvals are in place and venues are secure, providing technical assistance, resolving hardware issues, and providing training to users
Manage IT and Security administration for starters and leavers in liaison with other post administration staff
Provide security briefings for all new staff and staff granted security clearances
Manage and maintain post’s access control system (Cardax). Including creation, access amendments and deletion of users, access reports on request and close liaison with Cardax’s engineers on day-to-day operations and troubleshooting
Undertake asset management tasks and stock-takes for DFAT equipment, including active management of a mobile device asset register
Maintain Keywatcher system including creation, access amendment and deletion of users
Support Ministerial and high level visits, including communications information and input at the planning stage, the installation of office setups in off-site locations and assisting with delivery of secure communications during visits
Manage contract for office printers and maintain associated equipment and toners.
Maintain cable infrastructure and floor distribution racks
Manage the delivery of communication about DFAT’s ICT activities and outages with accurate and timely recording and reporting on those activities
Provide training and administration of the High Commission’s physical and electronic data records management systems
Provide training and administration of the High Commission’s website
Supervise staff undertaking back-up ICT or post security administration (PSA) duties as required
Other duties are required
Qualifications/Experience
Excellent communication and interpersonal skills for customer service – including: face-to-face, e-mail and telephone communication, including demonstrated high level commitment to quality customer service, support and delivery
Functional expertise in technology and network administration, and the ability to learn additional skills in this area quickly or on-the-go
Demonstrated prior responsibility for network administration or experience in this field
Strong time management and multitasking skills
Ability to interpret technical language to non-technical colleagues for their understanding
Experience maintaining systems, processes, databases, internet and intranet
Experience in management and tracking of an asset and device register
Demonstrated knowledge of current PC related hardware and maintenance
Flexibility, reliability, adaptability and the ability to respond to changing work priorities as demand requires, including responding out of hours
Ability to assist with Video Teleconference facilities and experience with Audio Visual events would be an advantage
IT Manager
Position summary
This is an exciting opportunity for an innovative IT professional with excellent interpersonal and communication skills to take on a leading role in developing the IT function within Proforest. Key responsibilities are IT strategy and security management, effectiveness of IT systems, capacity building and overseeing with external service providers.
About Proforest
Proforest is a not-for-profit, mission-driven organisation that works throughout agricultural and forest product supply chains to help achieve sustainable use of the world’s natural resources. Proforest is an established world leader in the development and implementation of sustainable production and responsible sourcing with a global presence. Our head office is in the UK with regional offices in Malaysia, Ghana, Colombia and Brazil.
Main Responsibilities:
IT Strategy and security management
Lead on the development and implementation of a long-term IT roadmap to improve effectiveness and security of IT systems
Identify IT security risks, evaluate mitigation options and carry out suitable measures to ensure security of company networks, systems and data
Develop a business continuity plan
System development
Be aware of new technologies, engage with stakeholders to identify their technology needs and support implementation of appropriate solutions
Review if existing systems are fit for purpose and implement improvements
Develop IT policies and operating procedures. Maintain documentation of networks, systems and processes
Capacity Building
Develop a global team of IT power users to strengthen IT capacity in regional offices
Develop guidance documents and training material. Provide training as required
Incident response, user support and maintenance
Coordinate and oversee external IT support provider to ensure that incidents, issues, end-user support and regular maintenance is carried-out according to standards
Qualifications, experience and skills
Professional IT qualification (e.g. computer science, network engineering, etc.)
At least 3 years of relevant work experience in a similar role
Network administration and management, especially Windows server, HyperV, AD, GPO, DHCP/DNS
Configuration and troubleshooting of laptop and desktop computers
Microsoft environments, especially Office 365 ecosystem and Azure
Database and Business Intelligence solutions
Security infrastructure and cyber security best practices, including BCP and disaster recovery
Excellent communication, interpersonal and team-working skills with the ability to build effective working relationships and operate in a geographically distributed, multi-cultural environment
Highly developed organisational skills and solution-oriented approach including prioritisation, project management and time management
An enthusiastic, motivated and pro-active approach with the ability to manage own workload effectively
A drive and desire for continuous professional development
Salary and practical details
Salary range: £30,000-34,000
Location: Oxford, UK (although this position may be hosted in one of our overseas offices)
Full time permanent position
To apply
Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net
Application deadline: 20 October 2019
Sep 25, 2019
Full time
IT Manager
Position summary
This is an exciting opportunity for an innovative IT professional with excellent interpersonal and communication skills to take on a leading role in developing the IT function within Proforest. Key responsibilities are IT strategy and security management, effectiveness of IT systems, capacity building and overseeing with external service providers.
About Proforest
Proforest is a not-for-profit, mission-driven organisation that works throughout agricultural and forest product supply chains to help achieve sustainable use of the world’s natural resources. Proforest is an established world leader in the development and implementation of sustainable production and responsible sourcing with a global presence. Our head office is in the UK with regional offices in Malaysia, Ghana, Colombia and Brazil.
Main Responsibilities:
IT Strategy and security management
Lead on the development and implementation of a long-term IT roadmap to improve effectiveness and security of IT systems
Identify IT security risks, evaluate mitigation options and carry out suitable measures to ensure security of company networks, systems and data
Develop a business continuity plan
System development
Be aware of new technologies, engage with stakeholders to identify their technology needs and support implementation of appropriate solutions
Review if existing systems are fit for purpose and implement improvements
Develop IT policies and operating procedures. Maintain documentation of networks, systems and processes
Capacity Building
Develop a global team of IT power users to strengthen IT capacity in regional offices
Develop guidance documents and training material. Provide training as required
Incident response, user support and maintenance
Coordinate and oversee external IT support provider to ensure that incidents, issues, end-user support and regular maintenance is carried-out according to standards
Qualifications, experience and skills
Professional IT qualification (e.g. computer science, network engineering, etc.)
At least 3 years of relevant work experience in a similar role
Network administration and management, especially Windows server, HyperV, AD, GPO, DHCP/DNS
Configuration and troubleshooting of laptop and desktop computers
Microsoft environments, especially Office 365 ecosystem and Azure
Database and Business Intelligence solutions
Security infrastructure and cyber security best practices, including BCP and disaster recovery
Excellent communication, interpersonal and team-working skills with the ability to build effective working relationships and operate in a geographically distributed, multi-cultural environment
Highly developed organisational skills and solution-oriented approach including prioritisation, project management and time management
An enthusiastic, motivated and pro-active approach with the ability to manage own workload effectively
A drive and desire for continuous professional development
Salary and practical details
Salary range: £30,000-34,000
Location: Oxford, UK (although this position may be hosted in one of our overseas offices)
Full time permanent position
To apply
Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net
Application deadline: 20 October 2019
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Aug 20, 2019
Full time
Reporting to the Head of IT
Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun.
Like other media companies we have a large IT footprint, lots of different software and tools, and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases.
Summary
We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.
Main Responsibilities
Addressing user tickets regarding hardware, software and networking
Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure
Manage and deploy software licenses
Maintain installations with routine maintenance
Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)
Ensure all issues are properly logged
Prioritise and manage several open issues at any one time
Tracking issues through to resolution
Properly escalate unresolved issues to Head of IT & Production Director
Keeping IT records up to date and accurate
Document technical knowledge in the form of standards
Move computers and desks when needed, oversee office moves
Character Traits
Thrives in a varied, people facing role
Natural problem solver
Excellent communicator
Pro-active and responsive
Friendly and helpful
Organised and methodical
Qualifications / Experience
Required
>3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment
Hands on experience with Windows /Mac OS environments
Microsoft Server, up to 2016 / 2019
Active Directory / Group Policy
Experience of Deployment tools like Microsoft SCCM
Ability to diagnose and troubleshoot basic technical issues
Ability to provide step by step technical help, both written and verbal
Familiarity with remote desktop applications
Familiarity with FTP
Experience of some level of Security/Firewall devices
Performing Tape Backup & Restore using Backup Exec.
Centrally Managed Antivirus
Office365 or Google Gsuite experience
Basic networking and patching
Desirable
Relevant certifications (e.g. MCP, MCSE, ITIL)
Degree in relevant field (e.g. Computer Science, Networking, Information Systems)
Any experience with Linux systems will be a plus.
Full-time
Salary: £28,000 to £35,000 depending on experience.
09.30 – 18.00 Mon – Friday with 1 hour for lunch
Please send your CV and salary expectations in the subject line to people@squintopera.com
Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Apr 30, 2019
Full time
Job Description:
The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.
Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:
Primary escalation point for all client hardware and software related needs
Support client related operational tasks
New client hardware imaging and deployments
Application deployments and upgrades
Windows XP/7/10 operating system support
Business productivity and manufacturing application support
Microsoft Office 2007/2010/2013/2016 etc
ProE
Site level Active Directory object management
User, group and computer object management
Support of Office 365 / Exchange Online related tasks
Support of remote users
Basic Windows server support
Javalin ERP (currently running)
Oracle EBS r12 ERP (future)
Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines.
Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK
After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Dec 12, 2018
Intern
Salary: £157.50 - £293.63 p/w
Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break
Total hours per week: 37.50
Duration: 24 Months
Start Date: ASAP
About Good Energy
Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change.
Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions.
Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone.
The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the
As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation.
Apprenticeship summary
Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets.
Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to:
New user accounts setup (Active Directory/Exchange/Shortel telephony etc.)
Account permission modification (In line with approval process)
Remote deployment of software packages
Account retirement in accordance with leaver’s procedures
Provide application support including, but not limited to:
Responding to user queries
Investigating application errors
Escalate tickets to Senior Service Desk Analyst as required
Self-Manage assigned activities
Support the Service Desk and Governance Lead
Provide, to support Service Desk ticket resolution
Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload
Contribute to the creation, maintenance and continual improvement of service desk processes/documentation
At all times follow and support all relevant departmental policies, guidelines, processes and other documentation
Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself
Support the IT & Digital Department in other activities
Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer
Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues
Requirements and prospects
Desired skills
A passion for developing your Hardware/Software diagnosis and troubleshooting skills
Self-starter capability
Strong verbal and written communication skills
Experience of gathering key information to allow decisions to be taken
Attention to detail
Team player with strong interpersonal skills
Ability to promote a professional perception of the department to others
Ability to prioritise a varied and demanding workload to hit agreed deadlines
Confidence getting to grips with unfamiliar IT applications and software
Adaptability: able to thrive in an evolving work environment
Ability to work under pressure during times of high calls volumes and high impacting incidents.
Experience with Windows 7 and Windows 10
Personal qualities
Works in a way which role models our purpose & values:
Our Purpose: ‘Powering the choice of cleaner greener future, together’
Straightforward
We are straightforward in how we communicate with each other and get things done
Determined
We are determined and resilient, overcoming challenges to realise our purpose together
Inclusive
We value people’s differences and recognise the strength they give us when we work together
Fair
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders
Desired qualifications
Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English.
All applicants will be required to complete initial assessments in Maths and English.
Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment.
Future prospects
May lead to permanent employment for the right candidate on completion of the apprenticeship.
An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms.
Things to consider
Driving licence preferable but not essential
You must be able to get to and from the place of work and college in a timely manner
Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience
To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course
Closing Date: Wednesday 2nd January 2019
Framestore is a global leader in visual effects and computer graphics, having won every major industry award; including an Oscar and BAFTA for the film ‘Gravity’.
Our Systems Development team builds software for large Linux systems used globally in real production: high-performance computing (HPC, renderfarm), storage and file systems, system monitoring, and the Linux OS used by all of our artists and technicians.
If you would enjoy working as part of a small and innovative team then we are looking for a great software developer to join us.
Role
One of our principal tools is our ‘FQ’ render farm software: a bespoke implementation of scheduling, containers, analytics and user interface. It gives our technical artists interactive control over multiple tens of thousands of processing cores, operating on petabytes of data. FQ has been the engine behind almost every image produced by Framestore for nearly 10 years.
With FQ and our other projects, members of the team are responsible for:
design, programming, testing and deployment of software that meets real-world needs;
maintaining existing software; proprietary and open source;
collaborating with sysadmins on system design; and
advising others (developer and non-developers) on systems and performance issues.
Requirements
Degree in Computer Science, Software Engineering or related field
Several years experience of software development in a Linux or other Unix-like environment in either C or C++
Experience in collaborating on software projects, including the use of source control (eg. Git) and reviewing patches
Desirable skills
Experience with distributed systems; TCP/IP networking, and event-driven architectures
Knowledge of some of the interesting Linux kernel and glibc APIs
Understanding of fundamental data structures and their performance characteristics
Experience of front-end UI development in Qt, with attention to detail and presentation
Experience with PostgreSQL databases and performance issues
A working knowledge of programming in Python
A passion and interest in film and computer graphics are warmly welcomed! But prior experience is not necessary.
Nov 26, 2018
Full time
Framestore is a global leader in visual effects and computer graphics, having won every major industry award; including an Oscar and BAFTA for the film ‘Gravity’.
Our Systems Development team builds software for large Linux systems used globally in real production: high-performance computing (HPC, renderfarm), storage and file systems, system monitoring, and the Linux OS used by all of our artists and technicians.
If you would enjoy working as part of a small and innovative team then we are looking for a great software developer to join us.
Role
One of our principal tools is our ‘FQ’ render farm software: a bespoke implementation of scheduling, containers, analytics and user interface. It gives our technical artists interactive control over multiple tens of thousands of processing cores, operating on petabytes of data. FQ has been the engine behind almost every image produced by Framestore for nearly 10 years.
With FQ and our other projects, members of the team are responsible for:
design, programming, testing and deployment of software that meets real-world needs;
maintaining existing software; proprietary and open source;
collaborating with sysadmins on system design; and
advising others (developer and non-developers) on systems and performance issues.
Requirements
Degree in Computer Science, Software Engineering or related field
Several years experience of software development in a Linux or other Unix-like environment in either C or C++
Experience in collaborating on software projects, including the use of source control (eg. Git) and reviewing patches
Desirable skills
Experience with distributed systems; TCP/IP networking, and event-driven architectures
Knowledge of some of the interesting Linux kernel and glibc APIs
Understanding of fundamental data structures and their performance characteristics
Experience of front-end UI development in Qt, with attention to detail and presentation
Experience with PostgreSQL databases and performance issues
A working knowledge of programming in Python
A passion and interest in film and computer graphics are warmly welcomed! But prior experience is not necessary.
About Us
Mount Anvil has been creating exceptional homes and places that are known for world-class design, lasting quality and genuine customer care in London for over 26 years – more than 5,500 of them built, and more than 3,500 in the pipeline. Our brand is recognised around the world and is synonymous with quality.
Our core values demonstrate a consistent focus on people and culture; These values are reflected in our people and how Mount Anvil treats its employees, we are an award-winning company and proud to be recognised as one of the best places to work in Property 2018, Four consecutive years as the UK's Number One Company for health and safety and 11 years in a row as a Sunday Times Best 100 Small Companies to Work For.
We care deeply about the physical and mental wellbeing of our people as manifested in our excellent benefits package which includes; Private Medical Insurance, Life Assurance, Free Fit Bits, 25 days leave as standard increasing with every year you work here up to 30 days, enhanced Paternity and Maternity Leave, among others.
About The Role
We have an exciting new opportunity for an excellent an IT Support Engineer to join us on a Full Time and Permanent basis providing support to Mount Anvil’s user base with proactive, friendly and responsive support, 1st time fixes and effective triage & escalation of technical requests. This will can be in person, on the telephone or via remote support.
The post holder will be based in Barbican. Working Hours: 37.5 per week, Monday – Friday however the successful candidate will need to work flexible shifts and scheduling including nights, weekends, and holidays and have the flexibility to travel and navigate to locations in Central London.
Salary is up to £25,000 depending on experience.
Duties & Responsibilities
Managing their own time and workload, owning support tickets to resolution ensure they’re managed to an appropriate SLA
Creating knowledge base articles, help guides and support literature for use internally (within IT) and publishing to the business
Continuously developing their skills and knowledge of the IT arena to stay informed of current and future technologies being leveraged in the organisation
Traveling to sites to set up new user hardware, providing desktop support and perform maintenance
Skills & Experience
Previous experience working in a busy Service Desk environment, successfully meeting all SLA’s
Experience of working within an ITIL or SDI environment
The expertise to work in a Wintel environment
Capability of managing email within an Office 365 setting
Comfortable configuring modern mobile handsets for connectivity, email and cloud services
The ability to explain complex IT concepts in simple terms
About You
The successful candidate will be confident, with clear communication and a real focus on providing outstanding customer service. You will have an excellent organisational ability, passion, curiosity and ability to build relationships inside and outside the business.
Oct 05, 2018
Full time
About Us
Mount Anvil has been creating exceptional homes and places that are known for world-class design, lasting quality and genuine customer care in London for over 26 years – more than 5,500 of them built, and more than 3,500 in the pipeline. Our brand is recognised around the world and is synonymous with quality.
Our core values demonstrate a consistent focus on people and culture; These values are reflected in our people and how Mount Anvil treats its employees, we are an award-winning company and proud to be recognised as one of the best places to work in Property 2018, Four consecutive years as the UK's Number One Company for health and safety and 11 years in a row as a Sunday Times Best 100 Small Companies to Work For.
We care deeply about the physical and mental wellbeing of our people as manifested in our excellent benefits package which includes; Private Medical Insurance, Life Assurance, Free Fit Bits, 25 days leave as standard increasing with every year you work here up to 30 days, enhanced Paternity and Maternity Leave, among others.
About The Role
We have an exciting new opportunity for an excellent an IT Support Engineer to join us on a Full Time and Permanent basis providing support to Mount Anvil’s user base with proactive, friendly and responsive support, 1st time fixes and effective triage & escalation of technical requests. This will can be in person, on the telephone or via remote support.
The post holder will be based in Barbican. Working Hours: 37.5 per week, Monday – Friday however the successful candidate will need to work flexible shifts and scheduling including nights, weekends, and holidays and have the flexibility to travel and navigate to locations in Central London.
Salary is up to £25,000 depending on experience.
Duties & Responsibilities
Managing their own time and workload, owning support tickets to resolution ensure they’re managed to an appropriate SLA
Creating knowledge base articles, help guides and support literature for use internally (within IT) and publishing to the business
Continuously developing their skills and knowledge of the IT arena to stay informed of current and future technologies being leveraged in the organisation
Traveling to sites to set up new user hardware, providing desktop support and perform maintenance
Skills & Experience
Previous experience working in a busy Service Desk environment, successfully meeting all SLA’s
Experience of working within an ITIL or SDI environment
The expertise to work in a Wintel environment
Capability of managing email within an Office 365 setting
Comfortable configuring modern mobile handsets for connectivity, email and cloud services
The ability to explain complex IT concepts in simple terms
About You
The successful candidate will be confident, with clear communication and a real focus on providing outstanding customer service. You will have an excellent organisational ability, passion, curiosity and ability to build relationships inside and outside the business.
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
Oct 01, 2018
Full time
Name - Murthy@ucaconsulting.uk
Contact- 020 39700455
Job Title: Senior Systems/Network Administrator
Location: London, UK (SE11 5HJ)
Role: Permanent
Non-Negotiable
Networking and WiFi (eg. Cisco)
Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC)
Windows Desktop 7-10
VMWareESXi
MS Exchange 2010 – 2016
5+ years experience
A passion for Tech!
This role will require you to:
- Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support
What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS
CGG is a recognized leader in subsurface processing, particularly in the areas of depth imaging, 4D processing and reservoir characterization.
We use exploration geophysics to map the subsurface structure and our imaging techniques are carried out by global project teams, using high performance computer systems.
Through the acquisition, processing and analysis of seismic data, our subsurface images increase our clients’ ability to safely explore and recover hydrocarbon resources.
We have a worldwide network of seismic data processing centers and dedicated facilities, which allow us to offer unrivalled subsurface capabilities to our global client base.
The EAME Network team support CGG’s data, voice and video network and actively participate in network projects as part of the regional and global network team.
Reporting to the UK Network Team Leader, the Network Engineer will provide installation, support, ongoing monitoring & maintenance and documentation for the WAN, LAN and firewall devices and architecture.
You will maintain connectivity between all locations; deploying and configuring routers and firewalls, whilst monitoring the health of the WAN and datacentre networks. In addition to delivering fault isolation and troubleshooting on the network systems.
The creation and maintenance of detailed network documentation and procedures will therefore be paramount to the role.
The Network Engineer will be expected to participate in the design and implementation of the global network infrastructure and therefore travel will be required both domestically and internationally to provide support and complete installations for your internal client base.
You will proactively develop recommendations concerning equipment life cycle and replacement and assist in developing network hardware and software configuration standards, in adherence with company polices and procedures.
You must also work in collaboration with a multidiscipline team for the completion of cross-functional projects and develop strong global relationships with vendors and their technicians.
Occasional after hours/weekend work will be required and the Network Engineer will participate in an on-call rotation schedule.
Required Education and Experience:
The successful candidate will have demonstrable experience supporting firewalls and a Global VPN architecture, particularly Juniper SRX / Cisco ASA firewalls, in addition to experience supporting a high performance, high availability network architecture in an enterprise environment.
Strong knowledge of the key networking protocols used in the design and operation of the network and of routing protocols, including OSPF, BGP and GRE, is essential.
Demonstrable Exposure to QoS in a WAN environment is required, in addition to knowledge of campus LAN, WiFi networks and the use of the CLI to manage devices.
It is expected that the successful candidate will have strong troubleshooting skills, the ability and desire to learn new things and apply new knowledge to the current CGG environment and a willingness to work both autonomously and using their own initiative.
Ideally you will have acquired experience in supporting multiple vendor network hardware (for example Arista, Aruba/HP, Cisco) and multiple vendor firewall technologies (for example Juniper, Cisco, PaloAlto, Checkpoint), in addition to Aruba wireless networking, network monitoring platforms and SDWAN technologies, particularly Silverpeak.
Exposure to a Linux operating systems and programming languages, such as Python, would be beneficial, as well as a background in supporting VoIP and video conferencing, on a global network.
You must be fluent in English to be fully conversant with technical language relating to network design and hardware, as well as have the ability to convert business requirements into workable solutions.
Fluency in any other language would be highly desirable. You must be available to travel internationally for up to 25% of the role.
Sep 06, 2018
Full time
CGG is a recognized leader in subsurface processing, particularly in the areas of depth imaging, 4D processing and reservoir characterization.
We use exploration geophysics to map the subsurface structure and our imaging techniques are carried out by global project teams, using high performance computer systems.
Through the acquisition, processing and analysis of seismic data, our subsurface images increase our clients’ ability to safely explore and recover hydrocarbon resources.
We have a worldwide network of seismic data processing centers and dedicated facilities, which allow us to offer unrivalled subsurface capabilities to our global client base.
The EAME Network team support CGG’s data, voice and video network and actively participate in network projects as part of the regional and global network team.
Reporting to the UK Network Team Leader, the Network Engineer will provide installation, support, ongoing monitoring & maintenance and documentation for the WAN, LAN and firewall devices and architecture.
You will maintain connectivity between all locations; deploying and configuring routers and firewalls, whilst monitoring the health of the WAN and datacentre networks. In addition to delivering fault isolation and troubleshooting on the network systems.
The creation and maintenance of detailed network documentation and procedures will therefore be paramount to the role.
The Network Engineer will be expected to participate in the design and implementation of the global network infrastructure and therefore travel will be required both domestically and internationally to provide support and complete installations for your internal client base.
You will proactively develop recommendations concerning equipment life cycle and replacement and assist in developing network hardware and software configuration standards, in adherence with company polices and procedures.
You must also work in collaboration with a multidiscipline team for the completion of cross-functional projects and develop strong global relationships with vendors and their technicians.
Occasional after hours/weekend work will be required and the Network Engineer will participate in an on-call rotation schedule.
Required Education and Experience:
The successful candidate will have demonstrable experience supporting firewalls and a Global VPN architecture, particularly Juniper SRX / Cisco ASA firewalls, in addition to experience supporting a high performance, high availability network architecture in an enterprise environment.
Strong knowledge of the key networking protocols used in the design and operation of the network and of routing protocols, including OSPF, BGP and GRE, is essential.
Demonstrable Exposure to QoS in a WAN environment is required, in addition to knowledge of campus LAN, WiFi networks and the use of the CLI to manage devices.
It is expected that the successful candidate will have strong troubleshooting skills, the ability and desire to learn new things and apply new knowledge to the current CGG environment and a willingness to work both autonomously and using their own initiative.
Ideally you will have acquired experience in supporting multiple vendor network hardware (for example Arista, Aruba/HP, Cisco) and multiple vendor firewall technologies (for example Juniper, Cisco, PaloAlto, Checkpoint), in addition to Aruba wireless networking, network monitoring platforms and SDWAN technologies, particularly Silverpeak.
Exposure to a Linux operating systems and programming languages, such as Python, would be beneficial, as well as a background in supporting VoIP and video conferencing, on a global network.
You must be fluent in English to be fully conversant with technical language relating to network design and hardware, as well as have the ability to convert business requirements into workable solutions.
Fluency in any other language would be highly desirable. You must be available to travel internationally for up to 25% of the role.
Deputy Security Adviser
Ofgem is committed to making a positive difference for energy consumers through effective regulation of the market and close working with suppliers to ensure sustainable energy for consumers and businesses in the UK.
Job Description
Background and role
Working closely with the security colleagues and UK Intelligence Community, you will understand the key threats to the department and wider government and use this information to assess the risks to departmental business. You will support senior security colleagues to determine how to manage security risks affecting all business areas. Building a network of security contacts across the organisation and working closely with and advising staff in your department’s technology, HR and estates teams to ensure their security needs are met.
You will act as liaison and intelligent customer, supporting senior security colleagues in owning and requesting the delivery of critical security services from a central hub (Cluster Security Unit) and actively engaging to ensure service standards are maintained. You will build a network of Security Business Partners across the department to ensure that local security advice is available as needed so that projects and services consider security from the outset. With your expertise we can be sure that the security needs of the department will be met.
You will play an important role in delivering education and awareness among colleagues to make sure that security is embedded holistically across the organisation as an important part of everyone’s day-to-day role.
We are aiming to recruit people from diverse backgrounds to make sure we have a wide range of skills to strengthen our security capability across government. We value the fact that our different backgrounds, cultures, genders, experiences and ways of working create a more effective team. Each one of us has a part to play in helping government to keep the UK secure. The most important aspect of the requirement is that candidates have a good understanding of, or keen interest in, security of government assets and people.
If you have a passion for security and are driven by the challenge of leading through influence, at both the strategic and operational levels of security, this role is for you. This challenge is likely to be simulating and unique in many ways. If you are keen to expand your skills and experience in the sector, we can offer the training you need to support your development.
Your key responsibilities will include:
Supporting senior security staff in acting as an intelligent customer, requesting services from the Cluster Security Unit and supporting the Chief Security Officer through governance structures to ensure the security requirements of your department are being met;
Providing support in monitoring the services delivered by the Cluster Security Unit to ensure they meet the agreed service level defined in the Service Level Agreements. Review of Service Level Agreements to ensure the services provided meet the needs of the department;
Providing advice to colleagues on departmental security issues, including the management of security risks;
Delivering education and awareness training on security matters to staff across the organisation;
Being a role model for the security community and modelling Civil Service values to foster and develop the profession across government;
Acting as a security professional, championing and sharing best practice through the community and embedding government security culture within the department, across technology, operations and suppliers.
You must demonstrate that you have recent and relevant skills and experience in:
Understanding of security and risk, as well as a willingness to develop knowledge in these areas as appropriate whilst recognising future risks and strategically planning to mitigate them;
Experience of engaging, advising and influencing at all levels of an organisation whilst projecting credibility and self-assurance;
Ability to form excellent relationships within your department and with the wider security community;
It would also be beneficial if you demonstrate any of the following skills or experience:
Experience of managing contracts and acting as an intelligent customer;
Background in cyber security, physical security, personnel security, technology, risk management or data professions.
Security clearance:
The successful candidate will need to hold Developed Vetting (DV) security clearance or be willing to undergo the process. Competencies
We’ll assess you against these competencies during the selection process:
Collaborating and partnering
Establish relationships with a range of stakeholders to support delivery of business outcomes;
Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organisation;
Act as a team player, investing time to generate a common focus and genuine team spirit.
Achieving Commercial Outcomes
Work with colleagues to engage effectively and intelligently with delivery partners in order to define and/or improve service delivery;
Seeing the Big Picture
Be alert to emerging issues and trends which might impact or benefit your own and the team’s work
Leading and communicating
Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed;
Continually communicate with staff, helping to clarify goals and activities and the links between these and Departmental strategy.
Delivering at pace
Regularly monitor work against milestones or targets and act promptly to keep work on track and maintain performance
To apply, please go to: https://ofgemli.webitrent.com/ofgemli_webrecruitment/wrd/run/ETREC106GF.display_srch_all?WVID=57179634Hs
Closing date: 20th August 2018.
Ofgem is an equal opportunities employer. Protecting consumers and powering the future of the energy debate.
Aug 03, 2018
Full time
Deputy Security Adviser
Ofgem is committed to making a positive difference for energy consumers through effective regulation of the market and close working with suppliers to ensure sustainable energy for consumers and businesses in the UK.
Job Description
Background and role
Working closely with the security colleagues and UK Intelligence Community, you will understand the key threats to the department and wider government and use this information to assess the risks to departmental business. You will support senior security colleagues to determine how to manage security risks affecting all business areas. Building a network of security contacts across the organisation and working closely with and advising staff in your department’s technology, HR and estates teams to ensure their security needs are met.
You will act as liaison and intelligent customer, supporting senior security colleagues in owning and requesting the delivery of critical security services from a central hub (Cluster Security Unit) and actively engaging to ensure service standards are maintained. You will build a network of Security Business Partners across the department to ensure that local security advice is available as needed so that projects and services consider security from the outset. With your expertise we can be sure that the security needs of the department will be met.
You will play an important role in delivering education and awareness among colleagues to make sure that security is embedded holistically across the organisation as an important part of everyone’s day-to-day role.
We are aiming to recruit people from diverse backgrounds to make sure we have a wide range of skills to strengthen our security capability across government. We value the fact that our different backgrounds, cultures, genders, experiences and ways of working create a more effective team. Each one of us has a part to play in helping government to keep the UK secure. The most important aspect of the requirement is that candidates have a good understanding of, or keen interest in, security of government assets and people.
If you have a passion for security and are driven by the challenge of leading through influence, at both the strategic and operational levels of security, this role is for you. This challenge is likely to be simulating and unique in many ways. If you are keen to expand your skills and experience in the sector, we can offer the training you need to support your development.
Your key responsibilities will include:
Supporting senior security staff in acting as an intelligent customer, requesting services from the Cluster Security Unit and supporting the Chief Security Officer through governance structures to ensure the security requirements of your department are being met;
Providing support in monitoring the services delivered by the Cluster Security Unit to ensure they meet the agreed service level defined in the Service Level Agreements. Review of Service Level Agreements to ensure the services provided meet the needs of the department;
Providing advice to colleagues on departmental security issues, including the management of security risks;
Delivering education and awareness training on security matters to staff across the organisation;
Being a role model for the security community and modelling Civil Service values to foster and develop the profession across government;
Acting as a security professional, championing and sharing best practice through the community and embedding government security culture within the department, across technology, operations and suppliers.
You must demonstrate that you have recent and relevant skills and experience in:
Understanding of security and risk, as well as a willingness to develop knowledge in these areas as appropriate whilst recognising future risks and strategically planning to mitigate them;
Experience of engaging, advising and influencing at all levels of an organisation whilst projecting credibility and self-assurance;
Ability to form excellent relationships within your department and with the wider security community;
It would also be beneficial if you demonstrate any of the following skills or experience:
Experience of managing contracts and acting as an intelligent customer;
Background in cyber security, physical security, personnel security, technology, risk management or data professions.
Security clearance:
The successful candidate will need to hold Developed Vetting (DV) security clearance or be willing to undergo the process. Competencies
We’ll assess you against these competencies during the selection process:
Collaborating and partnering
Establish relationships with a range of stakeholders to support delivery of business outcomes;
Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organisation;
Act as a team player, investing time to generate a common focus and genuine team spirit.
Achieving Commercial Outcomes
Work with colleagues to engage effectively and intelligently with delivery partners in order to define and/or improve service delivery;
Seeing the Big Picture
Be alert to emerging issues and trends which might impact or benefit your own and the team’s work
Leading and communicating
Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed;
Continually communicate with staff, helping to clarify goals and activities and the links between these and Departmental strategy.
Delivering at pace
Regularly monitor work against milestones or targets and act promptly to keep work on track and maintain performance
To apply, please go to: https://ofgemli.webitrent.com/ofgemli_webrecruitment/wrd/run/ETREC106GF.display_srch_all?WVID=57179634Hs
Closing date: 20th August 2018.
Ofgem is an equal opportunities employer. Protecting consumers and powering the future of the energy debate.