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Job Title: Associate Partner Technology (Infrastructure)  Salary: £26,999 - £30,507 (F Grade), £31,371 - £34,788 (G Grade) depending on experience Hours: 36.25 hours per week (Monday – Friday) Contract: Permanent, full-time Location: Greater Manchester Fire and Rescue Service Headquarters 146 Bolton Road, Swinton, Manchester, M27 8US Closing date:  31st May 2019 at 17:00   Role Profile.doc Your role:- Greater Manchester Combined Authority are looking for an experienced Infrastructure Engineer. The successful candidate will have good knowledge of ICT Infrastructure, including the design, implementation, transition, support and documentation of new systems and services. You will be heavily involved in the day to day business as usual work relating to the ICT Infrastructure, including such tasks as building and administering servers, maintaining the virtual and physical server backups, configuring and responding to alerts, providing support to the 1st and 2nd line teams, working on support incidents and requests. Plus, the general maintenance and administration of the Infrastructure toolset. There will be an expectation for you to divide your time up to work on small, medium and large projects when required. Examples of upcoming and current projects include: an Office 365 migration, a SharePoint Online migration, a desktop refresh, a multi-site DMZ implementation, a MFD refresh and a Windows 10 migration. About you:- You will have: ·         Been educated to degree level or have proven relevant experience within ICT Infrastructure ·         Proven experience working within a 2nd and 3rd line support team ·         Proven experience of technical research, design, implementation, transition and support across a wide range of technologies. ·         Proven experience of building, managing and maintaining a virtual and physical server infrastructure, including web servers ·         The ability to provide 3rd line technical support to the organisation with the ability to act as the ‘last line’ of internal technical support for the organisation, working with technology vendors and 3rd party support teams when required ·         A good proven understanding of cloud technology and web facing infrastructure ·         Proven experience leading on project work relating to Infrastructure ·         An understanding of IG and ICT security standards ·         Proven experience managing and administering a broad technical infrastructure toolset ·         The ability to produce or improve documentation to a high standard to support newly implemented Infrastructure solutions ·         The ability to transition new solutions in an effective and well documented way to others within the support team. ·         The Ability to demonstrate a good knowledge of administering, enterprise class, Microsoft based technology covering a number of the following key areas: ·    Exchange On-Prem and Online ·    System Center Configuration Manager ·    System Center Operations Manager ·    IIS Server ·    ADFS, WAP and routing and remote access ·    O365 ·    All current and supported Windows Server and Workstation Operating Systems ·    Identity Management ·    Direct Access ·   Print Server ·    Azure ·   In-depth experience of AD-DS and Group policy ·    Data Protection Manager ·    Good proven experience of backup and DR technologies ·    Good proven knowledge and experience of web facing infrastructure, TCP/IP, VPN, DNS, DMZ, etc ·    Excellent proven knowledge of VMware and NetApp technology, including VMware 6.5 and ‘Data on Tap’ ·    The ability to work and respond quickly to the pressures of a fast paced and diverse organisation that is embracing multi-agency working and becoming highly collaborative ·     Experience managing incidents/requests passed over from the Service Desk, providing first class technical support/solutions and escalating calls where appropriate, working within an ITIL environment   The following will be an advantage: ·  Some understanding of the Agile or PRINCE2 Project methodologies ·  Some experience creating low and high level technical design documents ·  Experience administering a Solarwinds monitoring platform ·  Some experience with LAN/WAN technologies ·  Experience using network load balancers and understanding of Cisco and or Palo Alto technology, including firewall administration and switching ·  Experience administering the security of systems; ensure they comply with existing organisational standards, considering the Data Protection Act and any other relevant legislation About us:- The Digital Services team manage and support the Greater Manchester Combined Authority’s ICT infrastructure technology and systems environment. We: ·   Lead the Digital, Data and Technology function and strategy for GMCA ·   Set and enforce standards for digital services including considerations of data security ·   Help the business to choose the right solution and technology, keeping the context of partnership in mind ·   Provide guidance and advice for consistent, coherent, high quality digital services ·   Support North West Fire Control who provide a service to GMFRS as well as Cheshire, Lancashire and Cumbria.     We employ around 38 staff, mostly based in Fire and Rescue Services HQ, 146 Bolton Road in Swinton. We also support the GMCA HQ at Churchgate house, Oxford Street, Manchester and 47 Fire stations, Training Centres and Data Centres across greater Manchester. For an informal discussion about the role please contact Ben Lancaster ( lancasterb@manchesterfire.gov.uk ) As an employer, the Greater Manchester Combined Authority (GMCA) is made up of a number of key Greater Manchester strategic functions and service providers including; Greater Manchester Fire and Rescue Service (GMFRS); waste; environment; work and skills; research; public sector reform; police, crime and criminal justice; homelessness; the Greater Manchester Ageing Hub and the Commissioning Hub. We value the diversity of our employees, and aim to recruit a workforce which reflects our diverse communities across Greater Manchester. We welcome applications from all suitably qualified individuals, irrespective of people's age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have guidance in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability. The GMCA is an Equal Opportunities Employer and we positively welcome applications from all candidates regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation. To find out more about working for us please click here  https://www.greatermanchester-ca.gov.uk/   Employees on the redeployment register will be given priority for any vacancies in the first instance. If employees are identified as a match from the register then the vacancy may be withdrawn or put on hold pending an outcome.

Job Description: The Senior IT Systems Support Engineer will primarily support both hardware and software related needs for an end user community of approximately 200 users in a manufacturing environment. This role will be the main escalation point onsite for all end user computing needs at 3 sites in the UK. This hands-on role requires supporting the Infrastructure as well as direct interaction with a diverse user base including shop floor employees, engineers, office workers, etc.   Specific Responsibilities: Below highlights key responsibilities, but is not all inclusive:   Primary escalation point for all client hardware and software related needs Support client related operational tasks New client hardware imaging and deployments Application deployments and upgrades Windows XP/7/10 operating system support Business productivity and manufacturing application support Microsoft Office 2007/2010/2013/2016 etc ProE Site level Active Directory object management User, group and computer object management Support of Office 365 / Exchange Online related tasks Support of remote users Basic Windows server support Javalin ERP (currently running) Oracle EBS r12 ERP (future) Knowledge, Skills, Experience, Characteristics • Passion for providing world class service to your end user community • Proven analytical and technical skills • Exceptional oral and written communication skills and the capability to work with customers at all levels • Proven ability to identify process improvement opportunities, develop recommendations and document processes • Proven ability to work as a team player in a cross-functional team environment • Exceptional work ethic • Be customer centric and have the interpersonal skills necessary to manage business and technology relationships with internal and external clients • Must be able to follow defined processes and develop processes where lacking • Must be able to multi-task, as the support environment requires attention across multiple areas. • Flexibility to work outside normal business hours as required by position and assignments (The company employs IT resources across the globe, and many projects are done after hours and/or on weekends) • Must be detail-oriented and self-motivated and be able to work independently. Good analytical, organizational, problem solving and follow-up skills with the ability to meet time sensitive deadlines. Technical requirements: • Prior experience supporting an Engineering organization • Prior experience supporting a high tech manufacturing organization • Experience working with VMWare • Extensive experience working with Windows 7 • Extensive experience working with O365 • Prior experience working with Oracle ERP (getting users setup, basic troubleshooting, etc.) • Understanding of networking technologies • Experience with Help Desk software (KACE preferably) • Experience working with client imaging and software deployment products • Experience working in an IT environment that leverages both external and internal resources • Experience working with Active Directory • Experience using SQL Server a plus • Experience working with Dell client and server hardware Other Requirements • A minimum of 7 years hands on experience • Bachelor’s degree or equivalent in Business, IT or related field preferred • Prior hands on SOX experience interfacing with external auditors would be a bonus • Travel up to 40% primarily within the UK After hours support as required Physical Requirements: • Mobility to work in a standard office setting and to use standard office equipment, including a computer. • Ability to use vison to read computer screen and read printed materials.

We are Fire Without Smoke, a creative agency focused on video games and based in London. Please check out our website: http://www.firewithoutsmoke.com We are look to bring on a systems administrator into a varied role to improve our capabilities and support other facets of the business. The role would cover a broad spectrum of production hardware, software and networking revolving around video production, graphics production and video games. This also includes collusion with our international satellite offices to assist them with their systems as well. Responsibilities:   Assist in management, maintenance and deployment of IT, software, networking and data systems. Work with systems and staff located in our foreign offices. Provide support to users of multiple systems for both software and hardware. Monitor the systems, identify and respond to concerns or security breaches. Maintain backup procedures and data handling. Assist in development of infrastructure improvements. Qualifications: This is predominantly a junior role for recent university graduates who have an IT based degree or qualification. Any experience with systems or network administration in small business environments would be beneficial. Familiarity or understanding of various operating systems, data and networking concepts including but not limited to Linux MacOS PFsense NAS AD systems.   A willingness to learn and improve your understanding and knowledge of fields you will be working in such as video production and video game development engines. The ability to work with various client’s bespoke software and perform the required trouble shooting process in order to deploy these systems within our own production environments.

Salary: £157.50 - £293.63 p/w Working Week: Monday to Friday – requirement to work one of the following dependant on rota. 0800 to 1630 0830 to 1700 0900 to 1730 60 minute lunch break Total hours per week: 37.50 Duration: 24 Months Start Date: ASAP About Good Energy Founded in 1999, Our mission at Good Energy is to transform the UK energy market by helping homes and businesses to be part of a sustainable solution to climate change. Good Energy is looking for talented people to help us build a more sustainable future for the UK. We’re motivated by the contribution we make every day towards developing the green energy sector and reducing the UK’s carbon emissions. Life at Good Energy is a little different from your average company. Everyone works in a fun and fast paced environment where your day to day responsibilities will be contributing to a better, more sustainable future for everyone. The Apprentice Service Desk Analyst will require a flexible self-starter, capable of working in a small but highly demanding and productive team environment. The successful candidate will work closely with members of the IT & Digital team to deliver robust solutions. The role requires the ability to communicate and work with a variety of people from every area of the As an Apprentice Service Desk Analyst, you will be part of the IT team. The IT & Digital team is responsible for supporting the Business with all IT & Digital needs. The successful candidate will require a passion for customer service and communication with colleagues, and will contribute to continual improvement of service desk documentation. Apprenticeship summary Work closely with customers around the business to collect necessary information to allow resolution of Service Desk tickets. Directly resolve service desk tickets in agreed areas of responsibility including, but not limited to: New user accounts setup (Active Directory/Exchange/Shortel telephony etc.) Account permission modification (In line with approval process) Remote deployment of software packages Account retirement in accordance with leaver’s procedures Provide application support including, but not limited to: Responding to user queries Investigating application errors Escalate tickets to Senior Service Desk Analyst as required Self-Manage assigned activities Support the Service Desk and Governance Lead Provide, to support Service Desk ticket resolution Provide information, and direct tickets, as required to other members of IT & Digital to allow tickets to be resolved, and support management of the Service Desk workload Contribute to the creation, maintenance and continual improvement of service desk processes/documentation At all times follow and support all relevant departmental policies, guidelines, processes and other documentation Maintain quality and accuracy in all areas of work, in particular for any Service Desk tickets directly resolved by yourself Support the IT & Digital Department in other activities Adopt and drive a framework of continuous improvement, developing innovative and value-added ways to serve our customer Facilitate clear and concise communications between the IT & Digital team and our customer during times of major service impacting issues Requirements and prospects Desired skills A passion for developing your Hardware/Software diagnosis and troubleshooting skills Self-starter capability Strong verbal and written communication skills Experience of gathering key information to allow decisions to be taken Attention to detail Team player with strong interpersonal skills Ability to promote a professional perception of the department to others Ability to prioritise a varied and demanding workload to hit agreed deadlines Confidence getting to grips with unfamiliar IT applications and software Adaptability: able to thrive in an evolving work environment Ability to work under pressure during times of high calls volumes and high impacting incidents. Experience with Windows 7 and Windows 10 Personal qualities   Works in a way which role models our purpose & values: Our Purpose: ‘Powering the choice of cleaner greener future, together’  Straightforward We are straightforward in how we communicate with each other and get things done Determined We are determined and resilient, overcoming challenges to realise our purpose together Inclusive We value people’s differences and recognise the strength they give us when we work together Fair In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders Desired qualifications Minimum GCSE grades A to C including Maths and English. All applicants will be required to pass initial assessments in Maths and English. All applicants will be required to complete initial assessments in Maths and English. Depending on the apprenticeship applied for, you will also need to complete the ICT initial assessment. Future prospects May lead to permanent employment for the right candidate on completion of the apprenticeship. An advanced apprenticeship in IT can lead to jobs such as Software or Web Developer, Support Engineer, Software Tester or Network Planner, and much more. You could progress to a Level 4 Higher Apprenticeship in IT, Software, Web and Telecoms. Things to consider Driving licence preferable but not essential You must be able to get to and from the place of work and college in a timely manner Advanced Apprenticeships in IT and Telecoms can take up to 24 months to complete, although the actual duration will depend on your job role and previous experience To assist you during your apprenticeship, you may be required to purchase some equipment and resources to support you during your course Closing Date: Wednesday 2nd January 2019

Framestore is a global leader in visual effects and computer graphics, having won every major industry award; including an Oscar and BAFTA for the film ‘Gravity’.   Our Systems Development team builds software for large Linux systems used globally in real production: high-performance computing (HPC, renderfarm), storage and file systems, system monitoring, and the Linux OS used by all of our artists and technicians. If you would enjoy working as part of a small and innovative team then we are looking for a great software developer to join us. Role One of our principal tools is our ‘FQ’ render farm software: a bespoke implementation of scheduling, containers, analytics and user interface. It gives our technical artists interactive control over multiple tens of thousands of processing cores, operating on petabytes of data. FQ has been the engine behind almost every image produced by Framestore for nearly 10 years. With FQ and our other projects, members of the team are responsible for: design, programming, testing and deployment of software that meets real-world needs; maintaining existing software; proprietary and open source; collaborating with sysadmins on system design; and advising others (developer and non-developers) on systems and performance issues. Requirements Degree in Computer Science, Software Engineering or related field Several years experience of software development in a Linux or other Unix-like environment in either C or C++ Experience in collaborating on software projects, including the use of source control (eg. Git) and reviewing patches Desirable skills Experience with distributed systems; TCP/IP networking, and event-driven architectures Knowledge of some of the interesting Linux kernel and glibc APIs Understanding of fundamental data structures and their performance characteristics Experience of front-end UI development in Qt, with attention to detail and presentation Experience with PostgreSQL databases and performance issues A working knowledge of programming in Python   A passion and interest in film and computer graphics are warmly welcomed! But prior experience is not necessary.

About Us Mount Anvil has been creating exceptional homes and places that are known for world-class design, lasting quality and genuine customer care in London for over 26 years – more than 5,500 of them built, and more than 3,500 in the pipeline. Our brand is recognised around the world and is synonymous with quality. Our core values demonstrate a consistent focus on people and culture; These values are reflected in our people and how Mount Anvil treats its employees, we are an award-winning company and proud to be recognised as one of the best places to work in Property 2018, Four consecutive years as the UK's Number One Company for health and safety and 11 years in a row as a Sunday Times Best 100 Small Companies to Work For. We care deeply about the physical and mental wellbeing of our people as manifested in our excellent benefits package which includes; Private Medical Insurance, Life Assurance, Free Fit Bits, 25 days leave as standard increasing with every year you work here up to 30 days, enhanced Paternity and Maternity Leave, among others. About The Role We have an exciting new opportunity for an excellent an IT Support Engineer to join us on a Full Time and Permanent basis providing support to Mount Anvil’s user base with proactive, friendly and responsive support, 1st time fixes and effective triage & escalation of technical requests.  This will can be in person, on the telephone or via remote support. The post holder will be based in Barbican. Working Hours: 37.5 per week, Monday – Friday however the successful candidate will need to work flexible shifts and scheduling including nights, weekends, and holidays and have the flexibility to travel and navigate to locations in Central London. Salary is up to £25,000 depending on experience. Duties & Responsibilities Managing their own time and workload, owning support tickets to resolution ensure they’re managed to an appropriate SLA Creating knowledge base articles, help guides and support literature for use internally (within IT) and publishing to the business Continuously developing their skills and knowledge of the IT arena to stay informed of current and future technologies being leveraged in the organisation Traveling to sites to set up new user hardware, providing desktop support and perform maintenance   Skills & Experience Previous experience working in a busy Service Desk environment, successfully meeting all SLA’s Experience of working within an ITIL or SDI environment The expertise to work in a Wintel environment Capability of managing email within an Office 365 setting Comfortable configuring modern mobile handsets for connectivity, email and cloud services The ability to explain complex IT concepts in simple terms About You The successful candidate will be confident, with clear communication and a real focus on providing outstanding customer service. You will have an excellent organisational ability, passion, curiosity and ability to build relationships inside and outside the business.

Name  -  Murthy@ucaconsulting.uk Contact-  020 39700455 Job Title: Senior Systems/Network Administrator  Location: London, UK (SE11 5HJ)  Role: Permanent  Non-Negotiable Networking and WiFi (eg. Cisco) Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) Windows Desktop 7-10 VMWareESXi MS Exchange 2010 – 2016 5+ years experience A passion for Tech!   This role will require you to: - Take ownership of the network and infrastructure, 2 Data Centres and extensive AWS use - Proactively understand and manage both the hardware and software we use - Manage the release of internal and external software - Manage the infrastructure in the UK and remotely for our satellite offices around the world - Build tools/scripts and support previously developed tools and improve automation - Provide support dealing with incidents, daily checks, upgrades, changes, backups & monitoring - Understand and improve monitoring infrastructure - Be available for on-call support What you’ll need: · Cisco Networking (CCNA) and WiFi · Passion for IT and technology · Substantial experience in a similar role · Windows Server 2003-2016 (Active Directory, IIS, DNS, DHCP, GPO, MDT/WDS, SCC) · Windows Desktop 7-10 · MS SQL Server 2008-2016 · Fortinet UTM Firewalls · Couchbase · VPN · NetApp FAS · VMWareESXi · MS Exchange 2010 – 2016 · VeritasBackUp Exec · Sophos Enterprise · Dell Technologies (Hardware and OpenManage) · Some Linux Skills (Ubuntu) · Powershell · AWS

CGG is a recognized leader in subsurface processing, particularly in the areas of depth imaging, 4D processing and reservoir characterization. We use exploration geophysics to map the subsurface structure and our imaging techniques are carried out by global project teams, using high performance computer systems. Through the acquisition, processing and analysis of seismic data, our subsurface images increase our clients’ ability to safely explore and recover hydrocarbon resources. We have a worldwide network of seismic data processing centers and dedicated facilities, which allow us to offer unrivalled subsurface capabilities to our global client base. The EAME Network team support CGG’s data, voice and video network and actively participate in network projects as part of the regional and global network team. Reporting to the UK Network Team Leader, the Network Engineer will provide installation, support, ongoing monitoring & maintenance and documentation for the WAN, LAN and firewall devices and architecture. You will maintain connectivity between all locations; deploying and configuring routers and firewalls, whilst monitoring the health of the WAN and datacentre networks. In addition to delivering fault isolation and troubleshooting on the network systems. The creation and maintenance of detailed network documentation and procedures will therefore be paramount to the role. The Network Engineer will be expected to participate in the design and implementation of the global network infrastructure and therefore travel will be required both domestically and internationally to provide support and complete installations for your internal client base. You will proactively develop recommendations concerning equipment life cycle and replacement and assist in developing network hardware and software configuration standards, in adherence with company polices and procedures. You must also work in collaboration with a multidiscipline team for the completion of cross-functional projects and develop strong global relationships with vendors and their technicians. Occasional after hours/weekend work will be required and the Network Engineer will participate in an on-call rotation schedule. Required Education and Experience: The successful candidate will have demonstrable experience supporting firewalls and a Global VPN architecture, particularly Juniper SRX / Cisco ASA firewalls, in addition to experience supporting a high performance, high availability network architecture in an enterprise environment. Strong knowledge of the key networking protocols used in the design and operation of the network and of routing protocols, including OSPF, BGP and GRE, is essential. Demonstrable Exposure to QoS in a WAN environment is required, in addition to knowledge of campus LAN, WiFi networks and the use of the CLI to manage devices. It is expected that the successful candidate will have strong troubleshooting skills, the ability and desire to learn new things and apply new knowledge to the current CGG environment and a willingness to work both autonomously and using their own initiative. Ideally you will have acquired experience in supporting multiple vendor network hardware (for example Arista, Aruba/HP, Cisco) and multiple vendor firewall technologies (for example Juniper, Cisco, PaloAlto, Checkpoint), in addition to Aruba wireless networking, network monitoring platforms and SDWAN technologies, particularly Silverpeak. Exposure to a Linux operating systems and programming languages, such as Python, would be beneficial, as well as a background in supporting VoIP and video conferencing, on a global network. You must be fluent in English to be fully conversant with technical language relating to network design and hardware, as well as have the ability to convert business requirements into workable solutions. Fluency in any other language would be highly desirable. You must be available to travel internationally for up to 25% of the role.

Deputy Security Adviser Ofgem is committed to making a positive difference for energy consumers through effective regulation of the market and close working with suppliers to ensure sustainable energy for consumers and businesses in the UK. Job Description   Background and role Working closely with the security colleagues and UK Intelligence Community, you will understand the key threats to the department and wider government and use this information to assess the risks to departmental business. You will support senior security colleagues to determine how to manage security risks affecting all business areas. Building a network of security contacts across the organisation and working closely with and advising staff in your department’s technology, HR and estates teams to ensure their security needs are met.  You will act as liaison and intelligent customer, supporting senior security colleagues in owning and requesting the delivery of critical security services from a central hub (Cluster Security Unit) and actively engaging to ensure service standards are maintained. You will build a network of Security Business Partners across the department to ensure that local security advice is available as needed so that projects and services consider security from the outset. With your expertise we can be sure that the security needs of the department will be met. You will play an important role in delivering education and awareness among colleagues to make sure that security is embedded holistically across the organisation as an important part of everyone’s day-to-day role. We are aiming to recruit people from diverse backgrounds to make sure we have a wide range of skills to strengthen our security capability across government. We value the fact that our different backgrounds, cultures, genders, experiences and ways of working create a more effective team. Each one of us has a part to play in helping government to keep the UK secure. The most important aspect of the requirement is that candidates have a good understanding of, or keen interest in, security of government assets and people. If you have a passion for security and are driven by the challenge of leading through influence, at both the strategic and operational levels of security, this role is for you. This challenge is likely to be simulating and unique in many ways. If you are keen to expand your skills and experience in the sector, we can offer the training you need to support your development. Your key responsibilities will include: Supporting senior security staff in acting as an intelligent customer, requesting services from the Cluster Security Unit and supporting the Chief Security Officer through governance structures to ensure the security requirements of your department are being met; Providing support in monitoring the services delivered by the Cluster Security Unit to ensure they meet the agreed service level defined in the Service Level Agreements. Review of Service Level Agreements to ensure the services provided meet the needs of the department; Providing advice to colleagues on departmental security issues, including the management of security risks; Delivering education and awareness training on security matters to staff across the organisation; Being a role model for the security community and modelling Civil Service values to foster and develop the profession across government; Acting as a security professional, championing and sharing best practice through the community and embedding government security culture within the department, across technology, operations and suppliers. You must demonstrate that you have recent and relevant skills and experience in: Understanding of security and risk, as well as a willingness to develop knowledge in these areas as appropriate whilst recognising future risks and strategically planning to mitigate them; Experience of engaging, advising and influencing at all levels of an organisation whilst projecting credibility and self-assurance; Ability to form excellent relationships within your department and with the wider security community;  It would also be beneficial if you demonstrate any of the following skills or experience:  Experience of managing contracts and acting as an intelligent customer; Background in cyber security, physical security, personnel security, technology, risk management or data professions.  Security clearance:  The successful candidate will need to hold Developed Vetting (DV) security clearance or be willing to undergo the process.  Competencies We’ll assess you against these competencies during the selection process: Collaborating and partnering Establish relationships with a range of stakeholders to support delivery of business outcomes; Readily share resources to support higher priority work, showing pragmatism and support for the shared goals of the organisation; Act as a team player, investing time to generate a common focus and genuine team spirit.  Achieving Commercial Outcomes Work with colleagues to engage effectively and intelligently with delivery partners in order to define and/or improve service delivery; Seeing the Big Picture Be alert to emerging issues and trends which might impact or benefit your own and the team’s work Leading and communicating Communicate in a straightforward, honest and engaging manner with all stakeholders and stand ground when needed; Continually communicate with staff, helping to clarify goals and activities and the links between these and Departmental strategy. Delivering at pace Regularly monitor work against milestones or targets and act promptly to keep work on track and maintain performance   To apply, please go to: https://ofgemli.webitrent.com/ofgemli_webrecruitment/wrd/run/ETREC106GF.display_srch_all?WVID=57179634Hs     Closing date: 20th August 2018.  Ofgem is an equal opportunities employer. Protecting consumers and powering the future of the energy debate.   

Welcome to the Jacob Bailey Group - an independent, international and award winning Creative Business Services Agency with offices in London, Suffolk, Nottingham and New York. We’re all about connecting relevance through Data, Technology and Creativity, improving our clients’ positioning and profits, while also creating Brilliant Experiences. We’re looking for a Senior Software Developer to join our team of software engineers. They should be an experienced PHP developer, with an outstanding working knowledge of Laravel and VueJS. Ideally with 5+ years commercial development experience and a working knowledge of Craft and WordPress as well as App development expertise (React Native preferred). This position will head-up back-end development for client projects and our growing portfolio of Software as a Service (SaaS), as well as overseeing a network of off-shore freelancers and an internal team of service and back-end developers. The ideal candidate will have experience of developing software from Beta to market ready. Minimum requirements: * Back-end development experience * App development experience * PHP, VueJS and Laravel experience Working standard UK office hours – 8:45am to 5:30pm, Ipswich office only. We look forward to hearing from you, thank you.

EUREKA is a intergovernmental network whose aim is to enhance European competitiveness by facilitating innovation between SME, large industry, research institutes and universities. To support our mission the EUREKA Secretariat, based in Brussels, is looking for a   Graphic/UX designer & web developer   The Graphic/UX designer & web developer works closely with our communications team to conceptualize original ideas that bring simplicity, relevancy and user friendliness to EUREKA's websites to create amazing user experiences.  Other responsibilities include working with internal business partners to gather requirements, prototype, architect, implement/improve web front end solutions, performing quality reviews, triaging and fixing operational issues.  The Graphic/UX designer/developer must have an eye for clean and artful design, possess superior UI/UX skills and be able to translate high-level requirements into interaction flows and artifacts, and transform them into visually pleasing, intuitive, and functional user interfaces.   RESPONSIBILITIES  UX/UI Design: Execute all visual storytelling stages from concept to final hand-off to development engineering Conceptualize original website design ideas that ensure impactful communication and superb user experience Collaborate with back-end developers to improve usability of EUREKA platforms   Website development: Use mark-up languages to build, maintain, improve functional and easy-to-use websites and SAAS platforms Integrating data from various back-end services (Content Management Systems and databases) Work with the communications team to develop and deliver creative content, digital branding and social media Set up, track and review SEO referencing and web site analytics   QUALIFICATIONS AND SKILLS Proven experience as a UX and/or UI Designer, Web Designer or similar role & up-to-date with the latest relevant trends, techniques, and technologies Excellent visual design skills with sensitivity to user- system interaction & proficiency in graphic and wire- framing tools Familiarity with Bootstrap and AngularJS frameworks, APIs, CMS and operational in HTML, CSS and JavaScript. We seek someone genuinely excited to help EUREKA develop a roadmap for true digital communication & collaboration; who is passionate about solving problems creatively and effectively; who is self-driven and energized by being able to work from ideation to solutions. You hold a Bachelor in UX/UI/Web development or related fields and 3 to 5 years experience (relevant certifications is a definitive +) You thrive working in a fast-paced multicultural & agile environment.   SALARY AND CONDITIONS Competitive package in line with your skills & experience We strongly live by the values of trust, transparency, passion, creativity, autonomy, collaboration, work- life balance and diversity across all our teams and our whole ecosystem of customers and partners.   APPLICATION Please send your application (CV and covering letter) to jobs@eurekanetwork.org, with the subject line your full name and the job title ‘Graphic/UX designer & web developer’. By sending your application, you expressly consent to your diplomas and references being verified. EUREKA Secretariat is an Equal Opportunity employer.

IT Support Officer Proforest is seeking an enthusiastic IT professional to provide end user support and help to develop and implement a long-term roadmap with the objective of improving effectiveness and security of IT systems. The candidate should have at least 1 year of relevant experience in a similar role and requires excellent interpersonal and communication skills. About Proforest Proforest is a dynamic non-profit organisation with global presence that has established itself as a leader in the development and implementation of sustainable production and responsible sourcing. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our 18 years’ experience covers the management of forests, oil palm, soy, sugarcane, rubber and beef, at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses. Main Responsibilities Act as the first point of contact for staff and provide effective end-user support as required. Take ownership of any IT issues raised, carry-out investigation and resolve issues with minimal disruption to the business. Coordinate and oversee external IT support provider, escalate any technical issues as required and review effectiveness of service. Effectively engage and communicate with staff to understand how they are using IT systems, understand their problems and discuss solutions in a non-technical language. Help to develop internal guidance notes, training material and other procedural documents to help staff better understand and use our IT systems. Provide training to staff on IT systems as required. Follow regularly maintenance procedures for server, firewall and network infrastructure and man-age various IT admin systems like helpdesk ticketing, remote access, monitored antivirus, ISP, backup, etc. Keep all network and system documentation up-to-date. Identify any IT security risks, evaluate mitigation options and carry out suitable measures to in-crease network and data security. Provide guidance and support to regional offices to improve their IT support capacity. Support the development and maintenance of a long-term IT roadmap to improve effectiveness of internal IT systems and lead on the implementation of projects to achieve the objectives set-out in the roadmap. Qualifications, experience and skills Graduate in computer science, network engineering or similar qualification At least 1 year of relevant work experience in a similar role in a medium size business IT environment Excellent communication, interpersonal and team-working skills with the ability to operate in a multi-cultural environment Strong technical skills with Windows server, HyperV, AD, GPO, DHCP/DNS, Network Technology Strong knowledge of Microsoft Office 365 and Azure A good understanding of security infrastructure and systems would be an advantage Knowledge of configuring/supporting laptop and desktop computers Highly developed organisational skills including prioritisation, project management and time management A drive and desire for continuous professional development   Salary, location and contract type Salary:   25,000 – 28,000 dependent on experience Location:  Oxford Contract type:  Permanent, full-time How to apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net • Application deadline:   12 January 2018 • Phone interviews planned:   18 / 19 January 2018 • Final interview planned:  25 - 31 January 2018 Proforest is an equal opportunity employer.  

We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

We are seeking a Helpdesk Support Engineer based in Central London.  Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people. Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications. Inventory Management and Reporting Log and Troubleshoot issues that end-users face Experience and skills required Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint. Microsoft Exchange / Skype For Business (2013 and later) Windows 7, Windows 10 Operating System functions Browser and web application related issues Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally. Good analytical and problem-solving skills. Able to follow instructions. Good record keeping skills for case logging and report generation. Ability to learn-on-the-job quickly Advantageous Knowledge of Audio Visual/Video conference set ups Knowledge of VMWare Horizon for thin clients Knowledge of iOS Weekend Works Able to work on weekends given advanced notice.  What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base.  Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’ Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.   The Role You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team. In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period. Key Skills High level of experience in Linux operating systems LAMP stack setup and maintenance Microsoft Hyper-V setup and maintenance Physical and virtual network engineering Storage area networks MySQL server setup and optimisation (partitioning, clustering, etc.) E-Mail server setup and maintenance Server load balancing IP address management, procurement, and routing tables Fundamental knowledge of virtualised servers and network systems Physical and virtual redundancy practises Firewall and Web Application Filter setup and maintenance SSL/TLS protocol and certificate maintenance Security focused network and access restriction Setup and maintenance of backup systems Setup and maintenance of error reporting systems Ability to apply updates, patches, and reconfigure live systems Server log file analysis Highly experienced trouble shooting for network, operating system, and application level issues We emphasise that Linux experience is a necessary qualification to apply for the position. Rewards Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.   We are an equal opportunities employer accredited to ISO27001

St Francis Xavier Sixth Form College are currently recruiting for a Senior Systems Engineer to assist in the day to day server management, administration and operations of the College ICT systems and may involve line management of first line IT Support and other technicians. Experience of working in an educational environment would be an advantage. Salary: £30,699 rising to £35,604 (full time, 35 hours per week) Location: Clapham South, London, United Kingdom Start date: As soon as possible Skill requirements for the role are: High level technical network and IT skills appropriate to the tasks (servers, networks, hardware and software support for users, backup routines, telephone system). Experience of administering and managing a large Microsoft network infrastructure Excellent knowledge of core server technologies required including AD, DNS, DHCP, GPO & Printer Management. Good knowledge and hands on experience with backup solutions. Good understanding of networking technologies. Some practical knowledge of managing VMWare vSphere Must be capable of working in a team. Must possess a high level of interpersonal and communication skills. The postholder must be aware of and contribute to the aims of a Catholic college and support the College’s Equal Opportunities policy.   Desirable knowledge/skills: SAN, SCCM, Cisco IOS Configuration, Office 365, Certificates, SQL     Scripting and management  Benefits include 31 paid days’ annual leave, excellent training opportunities free use of our state of the art gym, cycle to work scheme, an on-site nursery and childcare vouchers in a supportive community environment, 2 minutes’ walk from Clapham South Underground Station In promoting equal opportunities we welcome applications from all sections of the community. All disabled applicants who meet the minimum criteria will be shortlisted for interview. SFX is committed to the safeguarding and welfare of young people. Successful candidates will be subject to an Enhanced Disclosure and Barring Service (DBS) check  A full job description for the role is available on our website at www.sfx.ac.uk Closing date for receipt of applications is Tuesday 26 September 2017. Please send your CV and a covering letter to k.thompson@sfx.ac.uk    

Technimove are the market leaders in physical IT migrations, working with thousands of companies small, medium and enterprise. We organise and manage UK-based and international relocations, data centre migrations and transport services. We are currently looking for a Senior Data Centre Project Manager to join our ever expanding team.   About the Job Based in London Reporting to the CTO My client is seeking Senior Project Managers to join their expanding team. You will have a deep technology competence and would have come from an engineering / network background and managed Enterprise size Datacentres in the UK. The successful candidate will have at least 10 years comprehensive experience leading complex Datacentre migration projects, have over 10 years detailed expertise leveraging data replication technologies for both server migrations and IT Disaster Recovery solutions. The candidate will also have a detailed history of working in a wide variety of complex data centre environments and have a strong track record of IT Service Continuity Management, IT Service Management, ITIL, and proven CritSit incident management expertise. Experience in Finance and/or Public Sector would be advantageous   The Role Own and lead the end to end migration of all services throughout the migration project Own the end to end weekly Start Stop Migration Work Flow view for all Service Components being migrated in each calendar month Track the successful completion of all migration project activity Milestones. Provide weekly reporting on all Service Component migrations to senior management and to the Programme Board on a fortnightly/monthly basis Accountable for defining, optimizing and operating infrastructure Project Manage all assigned Service Component migration activity Enable and assist with the creation of technical plans to migrate existing production datacentres to new/consolidated locations Interface with internal technical subject matter experts and drive to conclusion any technical open issues and manage the risks related to the programme Create and document technical requirements and designs; - Manage all technical aspects of the Data Centre migration phases (Assessment, Planning and Execution) Skill and attributes required Prince2 certified ITIL Foundation or Practitioner certified Understanding of Successful Programme Management methodology A successful computer science education Managed Enterprise datacentres Must have come from an architectural and technical background and still have the ability to read network diagrams etc Must have technical experience with virtual environments and P2V Experienced in sponsoring technology projects Passion for topics around IT infrastructure and Datacentre planning and development Strong conceptual thinking and understanding of the core processes to run IT infrastructure is essential Ability and experience to produce business cases and respective execution plans Good understanding of all of the various technologies surrounding security Strong leadership skills with a high sense of responsibility and quality Very strong communication and moderation skills in English High motivation and ability to work under pressure      

2nd Line Support Engineer - Leeds  - Upto £30,000 Fantastic benefits, career progression including external training and development. This position is based on the outskirts of Leeds on the A64 near Tadcaster  You will be involved in a variety of duties including; Providing 2nd line technical support for hardware and software issues. Ensure all calls are logged into the helpdesk system and progress notes are added to all calls. Managing the timely resolution of open calls and call actions across all customers. Proactively managing problem calls through to completion in a timely basis. Proactively working to improve internal processes. Pro-actively identifying potential problems and issues on customer sites and investigating if those problems could occur at other sites. Identification of potential opportunities to replace or implement new solutions or equipment at customer sites Ensuring SLA’s are met. Sharing your technical knowledge and assisting your colleagues with issue resolution. Research and development for internal system improvements. Liaising directly with the company directors about new technologies and market developments Delivering exceptional customer service and demonstrating the ability and desire to go ‘Above and beyond’ for our customers. Providing ‘Out of Hours’ cover on a strict rota basis, as and when required.   The Person   Minimum 5 years experience in a technical support environment A committed team player. Able to work to your own initiative. Work within a young talented dynamic team. A flexible work ethic, working with the business to find a suitable solution to our customer’s issues. Willingness to work out of normal hours to minimise customer disruption. Comfortable working with complex problems involving hardware and software. Comfortable dealing with customers over the phone and face to face on site when required.      Technical Skills: Excellent knowledge of the following: Desktop PC’s and Operating systems (Windows XP / Windows 7) Networking and firewalls Server set up, configuration and support  - in particular Small Business Server 2003/8 and server 2003/8, Exchange 2003/7/10 – Ideally Microsoft Qualified Very strong all round technical competence Anti-virus software management and rollout; Back up technology. Server Installation. Terminal server. IT Security. Data replication technologies.