IT Engineer - The Role
We are looking for an IT Engineer to maintain and improve our systems, network and processes, they must be a driven person, who has experience in a challenging environment and genuinely wants to make any system better that they are working with.
You will be a member of a small team that provides IT support to a medium sized company with remote facilities, working with our ERP specialist to ensure that our system uptime is maximized to ensure business continuity and provide a consistently high service level to our users.
In this role you will assist in the day-to-day running of the IT helpdesk as well as contribute to long-term projects that are designed to improve the company’s IT systems and infrastructure.
You will need to have the ability to work unsupervised to solve any technical problem that is presented to you, this means that you will have to have excellent communication and time management skills.
Occasionally, you may also be required to work away from our primary site as we have specific trade events around the country we attend as well as our facility in Northern Ireland that we must support.
We are a Microsoft house so you must be comfortable managing Microsoft software (Desktop, Office365 & Servers), as well as managing our network infrastructure, and virtual hosts/servers.
Ideally you will have at least two certifications in IT that are relevant to this role, such as Microsoft or CompTIA, or VMWare.
IT Engineer - Essential Criteria:
A minimum of three years’ experience working within a comparable IT role.
Experience of managing a Windows Domain.
Experience of Windows-based desktop operating systems (Windows 11) and troubleshooting common problems with them.
Understanding of network infrastructure and technology with experience of port configuration a plus.
Analytical and problem-solving skills are essential across a broad spectrum of ICT disciplines
Ability to prioritise work received via telephone, email and helpdesk based on business importance.
Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are always attained.
Excellent organisation and time management skills.
VPN/Firewall management skills, with WatchGuard experience a plus.
DNS/DHCP Management Skills
We build all of our PCs to a custom specification, you must be able to assemble a PC from scratch and produce a specification for a build.
IT Engineer - Desirable Criteria:
Knowledge of the Click-Up platform.
Knowledge of the Paxton Net2 platform.
Knowledge of the ManageEngine: Endpoint Central platform.
Knowledge of Microsoft Teams telephony or Avaya IP Office telephony.
We have recently completed a project to digitize our warehouse, so any experience with android barcode scanning devices (such as Honeywell) and their management.
IT Engineer – Benefits:
One day flexible hybrid working per week.
21 days holiday plus bank/public holidays. (Some bank holiday cover is required but this is done on an as is basis and arranged within the department)
Your Mobile Phone & Laptop is provided by the company.
Ongoing training with certifications
Recruitment Process:
Interviews will be conducted by MS Teams, Zoom or face to face and will include scenario-based questioning.
At Seconique we rate skill and ability above all else and our recruitment policy encourages applications from all.
May 16, 2023
Full time
IT Engineer - The Role
We are looking for an IT Engineer to maintain and improve our systems, network and processes, they must be a driven person, who has experience in a challenging environment and genuinely wants to make any system better that they are working with.
You will be a member of a small team that provides IT support to a medium sized company with remote facilities, working with our ERP specialist to ensure that our system uptime is maximized to ensure business continuity and provide a consistently high service level to our users.
In this role you will assist in the day-to-day running of the IT helpdesk as well as contribute to long-term projects that are designed to improve the company’s IT systems and infrastructure.
You will need to have the ability to work unsupervised to solve any technical problem that is presented to you, this means that you will have to have excellent communication and time management skills.
Occasionally, you may also be required to work away from our primary site as we have specific trade events around the country we attend as well as our facility in Northern Ireland that we must support.
We are a Microsoft house so you must be comfortable managing Microsoft software (Desktop, Office365 & Servers), as well as managing our network infrastructure, and virtual hosts/servers.
Ideally you will have at least two certifications in IT that are relevant to this role, such as Microsoft or CompTIA, or VMWare.
IT Engineer - Essential Criteria:
A minimum of three years’ experience working within a comparable IT role.
Experience of managing a Windows Domain.
Experience of Windows-based desktop operating systems (Windows 11) and troubleshooting common problems with them.
Understanding of network infrastructure and technology with experience of port configuration a plus.
Analytical and problem-solving skills are essential across a broad spectrum of ICT disciplines
Ability to prioritise work received via telephone, email and helpdesk based on business importance.
Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are always attained.
Excellent organisation and time management skills.
VPN/Firewall management skills, with WatchGuard experience a plus.
DNS/DHCP Management Skills
We build all of our PCs to a custom specification, you must be able to assemble a PC from scratch and produce a specification for a build.
IT Engineer - Desirable Criteria:
Knowledge of the Click-Up platform.
Knowledge of the Paxton Net2 platform.
Knowledge of the ManageEngine: Endpoint Central platform.
Knowledge of Microsoft Teams telephony or Avaya IP Office telephony.
We have recently completed a project to digitize our warehouse, so any experience with android barcode scanning devices (such as Honeywell) and their management.
IT Engineer – Benefits:
One day flexible hybrid working per week.
21 days holiday plus bank/public holidays. (Some bank holiday cover is required but this is done on an as is basis and arranged within the department)
Your Mobile Phone & Laptop is provided by the company.
Ongoing training with certifications
Recruitment Process:
Interviews will be conducted by MS Teams, Zoom or face to face and will include scenario-based questioning.
At Seconique we rate skill and ability above all else and our recruitment policy encourages applications from all.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Cloud Support Engineer, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post number: 203407
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Knowledge and experience of the following:
Knowledge and experience of the following:
Experience of supporting Office 365/Microsoft Dynamics 365/SharePoint Online/Web Applications/COTS packages
Experience of working within a Public Cloud Environment.
Understanding of application support and development with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management Framework.
Working experience of application lifecycle methodologies.
Experience of Incident, Problem, Change and Release management processes.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Cloud Support Engineer, Flood
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: You will need to work as part of a flexible shift pattern to cover service hours of 8am to 6pm. There are also requirements for weekend working when required to meet the business needs. Also, you will need to work on a time specific rota providing an ‘Out of Hours’ ICT Service to an agreed level.
Post number: 203407
Job Description
Working with the Flood Warning and Informing service as part of an ICT Platform Team the role is expected to provide technical support of all live National Flood Service applications and cloud platforms within an ITIL framework and defined product and platform team operating model, to deliver an outstanding customer focused Agile service.
You will be able to demonstrate knowledge and experience of the following:
Knowledge and experience of the following:
Knowledge and experience of the following:
Experience of supporting Office 365/Microsoft Dynamics 365/SharePoint Online/Web Applications/COTS packages
Experience of working within a Public Cloud Environment.
Understanding of application support and development with the following technologies; Azure PaaS, HTML 5, CSS, C#, MS SQL and Power Shell.
Knowledge of ITIL Service Management Framework.
Working experience of application lifecycle methodologies.
Experience of Incident, Problem, Change and Release management processes.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Jun 03, 2023
Full time
Role: 3rd Line / Senior Support Engineer Area: Ripley, Derbyshire Salary: £40,000 - £60,000 I have a fantastic opportunity for a 3rd Line Support / Senior Support IT Engineer to join a growing client in the Ripley area. My client is looking for an enthusiastic 3rd Line Engineer, who is wanting to take their career to the next level. This is a fantastic opportunity for an IT Professional to join one of the most prestigious IT companies, who are at the forefront of the Managed Services industry. This is a versatile position, which will involve operating as an escalation point at 3rd Line Level for the Service Desk team, and working closely with Senior Engineers across Projects and Infrastructure. Ideal candidates will have experience in Azure, Microsoft 365, Office 365, Servers, and 3rd Line Support within an MSP environment. This role will involve acting as a senior point for all escalations on the service desk. You will be exposed to the latest technology in the market, as well as being constantly enrolled in the company's training programs, and up-to-date certifications to develop your skillset and progression. Skillset - Windows 10/11 Microsoft 365 (Including Administration & Migration) Existing 3rd Line Experience Office 365 Configuration and Administration Azure Configuration and Administration Azure - Virtual Desktop / Networking VMware / Hyper-V Hands on Server work Active Directory Project / Infrastructure Experience If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up to date version of your CV in response to the email found below Equally, if you are looking for something slightly different, please do not hesitate to get your CV across to me or call for a chat about your situation. To apply, send me your CV directly to me at henry com Built on a foundation of industry-leading technology, a world-class team, and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Overall purpose of the job: Provide 1st/2nd line end user support, 2nd line infrastructure support with occasional customer site visits. Primarily responsible for managing and owning support tickets and driving customer issues through to resolution Key responsibilities for this job: Respond to support calls as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests from telephone and email Maintain an understanding of the internal escalation process Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); Perform initial Server Infrastructure troubleshooting and maintenance. Escalate issues and involve Tech Ops 3rd Line wherever required in order to resolve an issue as quickly as possible. Flexibility to work from home subject to line managers approval Knowledge and experience required: Keen interest in IT Support services with a view to progress in an IT Support Career Confident communicator with excellent telephone manners Previous Customer Service experience required Understanding of Microsoft Exchange, Active Directory and Office 365. Knowledge and understanding of Windows 10 and up Knowledge and understanding of Windows Sever 2016 and up Knowledge and understanding of basic networking concepts Experience of setting up Computer Hardware and Peripherals and installing computer software Applicant will ideally have had exposure to Azure solutions. Applicants will ideally be either be A+, MCP or equivalent certified
Jun 03, 2023
Full time
Vysiion, part of the larger Exponential-e Group, deliver bespoke solutions to private and public sector organisations, from the installation of fibre optic or microwave links for offshore windfarms to the provision of end-to-end ICT Managed Services. The Vysiion team has the knowledge, experience, and capability to provide a full technology consultancy and delivery solution with an emphasis on security. Overall purpose of the job: Provide 1st/2nd line end user support, 2nd line infrastructure support with occasional customer site visits. Primarily responsible for managing and owning support tickets and driving customer issues through to resolution Key responsibilities for this job: Respond to support calls as assigned within Service Level Agreements. Work as a team to deliver timely resolution to customer requests from telephone and email Maintain an understanding of the internal escalation process Maintain excellent verbal and written communication skills with the ability to communicate effectively with technical and non-technical customer at all levels. To be a highly motivated team player with the skills and ability to manage changing priorities. Setup/Configure/Maintain/Administer desktop computers and peripherals and test network connections. Physical Workstation and peripheral relocations. Performs general preventative maintenance tasks on computers, laptops, printers. Access Management and Maintenance through Active Directory and Office365 (Account Provision, Account Revocation, Password resets); Perform initial Server Infrastructure troubleshooting and maintenance. Escalate issues and involve Tech Ops 3rd Line wherever required in order to resolve an issue as quickly as possible. Flexibility to work from home subject to line managers approval Knowledge and experience required: Keen interest in IT Support services with a view to progress in an IT Support Career Confident communicator with excellent telephone manners Previous Customer Service experience required Understanding of Microsoft Exchange, Active Directory and Office 365. Knowledge and understanding of Windows 10 and up Knowledge and understanding of Windows Sever 2016 and up Knowledge and understanding of basic networking concepts Experience of setting up Computer Hardware and Peripherals and installing computer software Applicant will ideally have had exposure to Azure solutions. Applicants will ideally be either be A+, MCP or equivalent certified
Systems AdministratorCardiff - Hybrid working (2 days in the office)Salary: Up to £39,000 per annum + on call allowance (£350 a week 1 week in 4) + benefits Are you an Experienced IT Engineer who is passionate about helping technology move forward? Here's why you might be interested: Working as part of a small IT team in our Cardiff office, you will be required to provide 1st-3rd line support within the infrastructure team, dealing primarily with Windows servers, Hyper-V virtualisation and other Microsoft applications. Great if you have experience in: Administering Windows Server Logical trouble shooting and problem-solving skills Microsoft 365 - Exchange Online, Defender EDR, SharePoint, OneDrive PowerShell automation for maintenance, software deployments. Failover Clustering & Hyper-V administration. DNS and DHCP Windows services Intune Configuration Policies and Autopilot Interested in hearing more? We appreciate your CV may not be up to date. No problem. Drop me an email at or message me on LinkedIn.
Jun 03, 2023
Full time
Systems AdministratorCardiff - Hybrid working (2 days in the office)Salary: Up to £39,000 per annum + on call allowance (£350 a week 1 week in 4) + benefits Are you an Experienced IT Engineer who is passionate about helping technology move forward? Here's why you might be interested: Working as part of a small IT team in our Cardiff office, you will be required to provide 1st-3rd line support within the infrastructure team, dealing primarily with Windows servers, Hyper-V virtualisation and other Microsoft applications. Great if you have experience in: Administering Windows Server Logical trouble shooting and problem-solving skills Microsoft 365 - Exchange Online, Defender EDR, SharePoint, OneDrive PowerShell automation for maintenance, software deployments. Failover Clustering & Hyper-V administration. DNS and DHCP Windows services Intune Configuration Policies and Autopilot Interested in hearing more? We appreciate your CV may not be up to date. No problem. Drop me an email at or message me on LinkedIn.
Cloud Systems Engineer - Job OpportunityRole: Cloud Systems EngineerLocation: TelfordSalary: £40,000 - £50,000In this role after probation, you will have the opportunity to operate on a Hybrid working pattern.We are recruiting for a multi-site manufacturing client who are looking for a Cloud Systems Engineer to join their team in Telford.As Cloud Systems Engineer you'll be responsible for the design, configuration, and administration of both on-premise and cloud-based Microsoft servers and services, as well as cloud SaaS applications.Cloud Systems Engineer Skills / Background - IT, Software or Computer Science background Previous work experience within a large corporate environment Cloud first mentality DNS, SSO/MFA, DHCP, GPO's, A/D, 365 as well as Advanced PowerShell scripting and automation knowledgeCloud Systems Engineer Role Responsibilities - Oversee and ensure the smooth operation of on-premise and cloud-based Microsoft servers and services, as well as cloud SaaS applications Provide assistance with the implementation, expansion, and ongoing management of Office 365, including Teams, Exchange (on-premise and online), and Modern SharePoint Online Take a leading or supporting role in the planning, design, and implementation of complex technical projects Stay up-to-date with advancements in technology and provide guidance on how to utilise new technology to your advantageCompany Benefits - Hybrid working Flexi-time working hours Free on-site parking Rewards scheme Internal training and development, supporting business developmentThis is a fantastic opportunity to work in a growth-oriented company who are at the forefront of their industry.Please contact Callum Stainer on or email for more information.
Jun 03, 2023
Full time
Cloud Systems Engineer - Job OpportunityRole: Cloud Systems EngineerLocation: TelfordSalary: £40,000 - £50,000In this role after probation, you will have the opportunity to operate on a Hybrid working pattern.We are recruiting for a multi-site manufacturing client who are looking for a Cloud Systems Engineer to join their team in Telford.As Cloud Systems Engineer you'll be responsible for the design, configuration, and administration of both on-premise and cloud-based Microsoft servers and services, as well as cloud SaaS applications.Cloud Systems Engineer Skills / Background - IT, Software or Computer Science background Previous work experience within a large corporate environment Cloud first mentality DNS, SSO/MFA, DHCP, GPO's, A/D, 365 as well as Advanced PowerShell scripting and automation knowledgeCloud Systems Engineer Role Responsibilities - Oversee and ensure the smooth operation of on-premise and cloud-based Microsoft servers and services, as well as cloud SaaS applications Provide assistance with the implementation, expansion, and ongoing management of Office 365, including Teams, Exchange (on-premise and online), and Modern SharePoint Online Take a leading or supporting role in the planning, design, and implementation of complex technical projects Stay up-to-date with advancements in technology and provide guidance on how to utilise new technology to your advantageCompany Benefits - Hybrid working Flexi-time working hours Free on-site parking Rewards scheme Internal training and development, supporting business developmentThis is a fantastic opportunity to work in a growth-oriented company who are at the forefront of their industry.Please contact Callum Stainer on or email for more information.
Systems Engineer - London - £40,000 and £50,000 Summary of role - Systems Engineer I have partnered with a leading logistics business, who are looking for a Systems Engineer to join a close-knit IT support team. Based in Central London (Camden Town) with offices that have just been newly refurbished, it is a vibrant and exciting place to be and work. This role is office based (5 days a week) The IT Systems Engineer is a critical role within the IT team with a primary objective of providing IT support to our staff members and performing systems administration across multiple company systems. The company's IT landscape consists predominantly of Microsoft systems, both on-prem and cloud based (Windows Server, Microsoft 365, Azure). The role will also be responsible for addressing system alerts and incident management, systems configuration and software updates. There will be involvement in numerous IT projects. In addition, the role will provide rota based out-of-hours on call support for all Infrastructure and critical business applications. Experience / Requirements for Systems Engineer: - At least 3 - 5 years of experience in systems administration, network administration and IT support. - Excellent knowledge of operating systems, including Windows 10,11 Windows Server . - Experience with virtualization technologies, including hypervisors such as VMware and Hyper-V. - Familiarity with network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs. - Good experience in Microsoft cloud services (Azure, Microsoft 365). - Strong understanding of cybersecurity principles and best practices. - Excellent problem-solving and analytical skills. - Strong communication and collaboration skills at all levels (both verbal and written). - Ability to provide immediate IT support and assistance to users in need. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and
Jun 03, 2023
Full time
Systems Engineer - London - £40,000 and £50,000 Summary of role - Systems Engineer I have partnered with a leading logistics business, who are looking for a Systems Engineer to join a close-knit IT support team. Based in Central London (Camden Town) with offices that have just been newly refurbished, it is a vibrant and exciting place to be and work. This role is office based (5 days a week) The IT Systems Engineer is a critical role within the IT team with a primary objective of providing IT support to our staff members and performing systems administration across multiple company systems. The company's IT landscape consists predominantly of Microsoft systems, both on-prem and cloud based (Windows Server, Microsoft 365, Azure). The role will also be responsible for addressing system alerts and incident management, systems configuration and software updates. There will be involvement in numerous IT projects. In addition, the role will provide rota based out-of-hours on call support for all Infrastructure and critical business applications. Experience / Requirements for Systems Engineer: - At least 3 - 5 years of experience in systems administration, network administration and IT support. - Excellent knowledge of operating systems, including Windows 10,11 Windows Server . - Experience with virtualization technologies, including hypervisors such as VMware and Hyper-V. - Familiarity with network protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, and VPNs. - Good experience in Microsoft cloud services (Azure, Microsoft 365). - Strong understanding of cybersecurity principles and best practices. - Excellent problem-solving and analytical skills. - Strong communication and collaboration skills at all levels (both verbal and written). - Ability to provide immediate IT support and assistance to users in need. To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Tom Wright , by exploring the VIQU IT Recruitment website . If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply). To be the first to hear about other exciting opportunities, technology and recruitment news, please also follow us at ' VIQU IT Recruitment' on LinkedIn, and
Salary 30,000 - 40,000 GBP per year Requirements: - Experience of root cause analysis as part of Problem Management Ability to work under pressure in a time critical environment Experience in deployment of server virtualisation, Citrix, Microsoft networking, Microsoft Office 365, Microsoft Azure, data backup technologies, anti-virus tools and desktop operating systems; Server Management Networking/CISCO Cloud Technologies (Azure, AWS etc) WAN Virtualisation VOIP Responsibilities: - This role will involve 3rd line support, development and management of the Eurocell IT and communications systems infrastructure. This includes but not limited to, Servers, network landscape, PC's, desktop applications & operating systems and the telephone WHAT OUR INFRASTRUCTURE ENGINEERS DO: Provide responsive and professional support for staff across the organisation / multiple sites Resolution of complex issues and liaison with other departments and with external hardware, software and communications suppliers Provide 3rd line technical support, acting as escalation point for any issues Provide a technical and functional escalation for the 2nd Line Support Carry out infrastructure projects to support the needs of individual business unit To lead any root cause analysis and resolution of problems Assist in the plan, the development and support of the IT infrastructure Driving strong collaboration & communications across multiple support teams, business owners and product managers/owners Out of Hours On-Call Rota Technologies: - AWS - Azure - Citrix - Cloud - Cisco - Hardware - Network - Office 365 - PLC More: ROLE: Infrastructure Engineer SALARY: Competitive HOURS: 37.5 hours per week Eurocell PLC are a dynamic manufacturer, distributor and recycler of building products and we serve the nation via our network of over 210 retail branches across the UK. We know that our people are our greatest asset, and we are delighted to be growing our team further. We are currently looking for a 3rd Line Infrastructure Engineer to join us at our Alfreton site WHAT WE NEED FROM OUR INFRASTRUCTURE ENGINEER: Extensive experience of working within a busy IT team Experience of root cause analysis as part of Problem Management A team focussed mindset is essential Ability to work under own initiative, as well as being based within a team environment and working closely with your colleagues Methodical and Analytical expertise Excellent communication skills Ability to work under pressure in a time critical environment Experience in deployment of server virtualisation, Citrix, Microsoft networking, Microsoft Office 365, Microsoft Azure, data backup technologies, anti-virus tools and desktop operating systems; Server Management Networking/CISCO Office 365 products Cloud Technologies (Azure, AWS etc) WAN Virtualisation VOIP Backups CITRIX MDM WHAT WE OFFER: You will be rewarded with a very competitive basic salary Minimum 25 days paid leave each year, plus statutory holidays NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Jun 02, 2023
Full time
Salary 30,000 - 40,000 GBP per year Requirements: - Experience of root cause analysis as part of Problem Management Ability to work under pressure in a time critical environment Experience in deployment of server virtualisation, Citrix, Microsoft networking, Microsoft Office 365, Microsoft Azure, data backup technologies, anti-virus tools and desktop operating systems; Server Management Networking/CISCO Cloud Technologies (Azure, AWS etc) WAN Virtualisation VOIP Responsibilities: - This role will involve 3rd line support, development and management of the Eurocell IT and communications systems infrastructure. This includes but not limited to, Servers, network landscape, PC's, desktop applications & operating systems and the telephone WHAT OUR INFRASTRUCTURE ENGINEERS DO: Provide responsive and professional support for staff across the organisation / multiple sites Resolution of complex issues and liaison with other departments and with external hardware, software and communications suppliers Provide 3rd line technical support, acting as escalation point for any issues Provide a technical and functional escalation for the 2nd Line Support Carry out infrastructure projects to support the needs of individual business unit To lead any root cause analysis and resolution of problems Assist in the plan, the development and support of the IT infrastructure Driving strong collaboration & communications across multiple support teams, business owners and product managers/owners Out of Hours On-Call Rota Technologies: - AWS - Azure - Citrix - Cloud - Cisco - Hardware - Network - Office 365 - PLC More: ROLE: Infrastructure Engineer SALARY: Competitive HOURS: 37.5 hours per week Eurocell PLC are a dynamic manufacturer, distributor and recycler of building products and we serve the nation via our network of over 210 retail branches across the UK. We know that our people are our greatest asset, and we are delighted to be growing our team further. We are currently looking for a 3rd Line Infrastructure Engineer to join us at our Alfreton site WHAT WE NEED FROM OUR INFRASTRUCTURE ENGINEER: Extensive experience of working within a busy IT team Experience of root cause analysis as part of Problem Management A team focussed mindset is essential Ability to work under own initiative, as well as being based within a team environment and working closely with your colleagues Methodical and Analytical expertise Excellent communication skills Ability to work under pressure in a time critical environment Experience in deployment of server virtualisation, Citrix, Microsoft networking, Microsoft Office 365, Microsoft Azure, data backup technologies, anti-virus tools and desktop operating systems; Server Management Networking/CISCO Office 365 products Cloud Technologies (Azure, AWS etc) WAN Virtualisation VOIP Backups CITRIX MDM WHAT WE OFFER: You will be rewarded with a very competitive basic salary Minimum 25 days paid leave each year, plus statutory holidays NEW for 2023 Free Healthcare plan for all employees NEW for 2023 Enhanced Maternity and Paternity benefit Free Life Assurance Plan of 3x your Annual Salary Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success Company Pension Plan Employee discount on Eurocell products Discounts across many well-known online and high street retailers A blend of training, including e-learning and on the job training to help your career development Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it Colleague Referral Programme; we pay you for successfully referring people to join our team Excellent opportunities to grow with us, and progress your career
Salary 30,000 - 35,000 GBP per year Requirements: - Microsoft Office 365 Exchange Online, OneDrive, SharePoint Online Windows 8.1 and later Windows Server 2012 R2 and later Microsoft Exchange 2013 and later Email security products, e.g. Mimecast / MessageLabs Networking knowledge covering LAN/WAN technology fundamentals Citrix XenDesktop 7.15 and later (administration, user support) Responsibilities: - To provide second level support to clients. You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk. Take pride in ensuring that incidents are resolved in a timely manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to 3rd Service Desk members more junior than you, will love to learn from you, your work ethic and professional IT skills. This role will include onsite work at client locations across the London area. Technologies: - Citrix - Office 365 - Microsoft 365 - Azure More: At CTS our WHY is to deliver world class IT services that transform the user experience and operational success of Law Firms and Chambers. How we do this is by focusing only on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. Job Purpose You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Jun 02, 2023
Full time
Salary 30,000 - 35,000 GBP per year Requirements: - Microsoft Office 365 Exchange Online, OneDrive, SharePoint Online Windows 8.1 and later Windows Server 2012 R2 and later Microsoft Exchange 2013 and later Email security products, e.g. Mimecast / MessageLabs Networking knowledge covering LAN/WAN technology fundamentals Citrix XenDesktop 7.15 and later (administration, user support) Responsibilities: - To provide second level support to clients. You will support the 1st and 2nd line teams to resolve issues that come into the Service Desk. Take pride in ensuring that incidents are resolved in a timely manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to 3rd Service Desk members more junior than you, will love to learn from you, your work ethic and professional IT skills. This role will include onsite work at client locations across the London area. Technologies: - Citrix - Office 365 - Microsoft 365 - Azure More: At CTS our WHY is to deliver world class IT services that transform the user experience and operational success of Law Firms and Chambers. How we do this is by focusing only on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. Job Purpose You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Salary 35,000 - 40,000 GBP per year Requirements: - Windows Server 2008 R2 / 2012 R2/2016, Windows 7/8/10 Office 365 Microsoft SQL Active Directory / MS Exchange/Skype for Business Citrix technologies, e.g. Netscaler, Director, XenDesktop, XenServer Email security products, e.g. Mimecast / MessageLabs HyperV / XenServer Networking knowledge covering LAN/vLAN/WAN technologies Dell Server and SAN Hardware Dell Desktops and Notebooks HP Switch technology Powershell Proactive server monitoring and patch management SonicWALL Firewall and Secure Remote Access appliances Good knowledge of GPO deployment and configuration Knowledge of Worksite/manage or Legal sector applications, would be advantageous Responsibilities: - Provide third level support to high calibre customers and personnel. You will support the first/second line team to resolve issues that come into the service desk acting as a point of escalation for more challenging issues. Ensure that incidents are resolved in a timely manner to meet defined service level targets. Proactively help resolve tickets where required. To participate as a project resource as and when required. Participate in on call rota as required. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Technologies: - Active Directory - Citrix - PowerShell More: At CTS our WHY is to deliver world class IT services that transform the user experience and operational success of Law Firms and Chambers. How we do this is by focusing only on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. In the role you will work alongside the service desk manager and 2nd line team, ensuring that escalations are dealt with in a timely manner, SLA's are being met for our clients. You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Jun 02, 2023
Full time
Salary 35,000 - 40,000 GBP per year Requirements: - Windows Server 2008 R2 / 2012 R2/2016, Windows 7/8/10 Office 365 Microsoft SQL Active Directory / MS Exchange/Skype for Business Citrix technologies, e.g. Netscaler, Director, XenDesktop, XenServer Email security products, e.g. Mimecast / MessageLabs HyperV / XenServer Networking knowledge covering LAN/vLAN/WAN technologies Dell Server and SAN Hardware Dell Desktops and Notebooks HP Switch technology Powershell Proactive server monitoring and patch management SonicWALL Firewall and Secure Remote Access appliances Good knowledge of GPO deployment and configuration Knowledge of Worksite/manage or Legal sector applications, would be advantageous Responsibilities: - Provide third level support to high calibre customers and personnel. You will support the first/second line team to resolve issues that come into the service desk acting as a point of escalation for more challenging issues. Ensure that incidents are resolved in a timely manner to meet defined service level targets. Proactively help resolve tickets where required. To participate as a project resource as and when required. Participate in on call rota as required. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Technologies: - Active Directory - Citrix - PowerShell More: At CTS our WHY is to deliver world class IT services that transform the user experience and operational success of Law Firms and Chambers. How we do this is by focusing only on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. In the role you will work alongside the service desk manager and 2nd line team, ensuring that escalations are dealt with in a timely manner, SLA's are being met for our clients. You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Salary 25,000 - 30,000 GBP per year Requirements: - Software troubleshooting and assistance Microsoft Office 365, Exchange Online, OneDrive, SharePoint OnLine Windows 8.1 and later and MacOS Hardware troubleshooting and support Windows/MacOS laptops and PCs Printers and peripherals Server Administration and support Windows Server 2012 R2 and later Microsoft Exchange 2013 and later Active Directory Citrix XenDesktop 7.15 and later Networking knowledge LAN/WAN technology fundamentals Responsibilities: - Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email, and remote control. Provide first-line investigation and diagnosis. Ensure all incidents and service requests are logged and assigned, with appropriate levels of detail, categorization, and prioritisation Take pride in ensuring that incidents are responded to and resolved in a timely manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to other support groups. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Technologies: - Azure - Citrix - Active Directory More: At CTS our WHY is to deliver world-class IT services that transform the user experience and operational success of Law Firms and Chambers. HOW we do this is by focusing ONLY on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high-performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. Job Purpose You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Jun 02, 2023
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Software troubleshooting and assistance Microsoft Office 365, Exchange Online, OneDrive, SharePoint OnLine Windows 8.1 and later and MacOS Hardware troubleshooting and support Windows/MacOS laptops and PCs Printers and peripherals Server Administration and support Windows Server 2012 R2 and later Microsoft Exchange 2013 and later Active Directory Citrix XenDesktop 7.15 and later Networking knowledge LAN/WAN technology fundamentals Responsibilities: - Provide technical support, responding to incidents and service requests raised with the Service Desk via phone, email, and remote control. Provide first-line investigation and diagnosis. Ensure all incidents and service requests are logged and assigned, with appropriate levels of detail, categorization, and prioritisation Take pride in ensuring that incidents are responded to and resolved in a timely manner to meet defined service level targets. Complete relevant and skilled investigations, before escalating to other support groups. Maintain a high degree of customer service and adherence to ITIL service management principles, taking ownership of incidents and requests, and being proactive when dealing with customers. Technologies: - Azure - Citrix - Active Directory More: At CTS our WHY is to deliver world-class IT services that transform the user experience and operational success of Law Firms and Chambers. HOW we do this is by focusing ONLY on IT services for chambers and law firms, understanding their needs better than others and shaping our services around the unique requirements of legal sector firms and their users. We deliver our 'IT Services Shaped For Law' by building high-performing, highly specialised teams who enjoy providing great service to happy clients; and for whom we know time matters, for them and for us. Our values of Passion, Team and Excellence drive our search for new team members to join us. We care about what we do, and how we do it. We achieve more together. We learn and grow every day. Job Purpose You have a flair for tech and like to provide robust service delivery to our clients, with a strong will to make a difference. We have a dynamic environment, prioritising and multi-tasking effectively, as well as problem solving whilst providing excellent communication, customer handling and inter-personal skills. An eye for spotting opportunities to refine and improve processes and service and can communicate effectively with clients and third parties both face to face and over the phone, in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills. Keeping calm and focused when in a pressured situation comes naturally to you. You demonstrate initiative and have excellent lateral-thinking and problem-solving skills. You are flexible and adaptable - excited by new ideas and/or technology and, keen to pick up and work with new initiatives.
Salary 45,000 - 60,000 GBP per year Requirements: - CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities: - A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions, and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day-to-day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff If you choose to work for a large company, you'll likely have a designated area of the network to work on; if you work for a smaller company you'll probably be in charge of the entire network. Technologies: - Microsoft 365 - Linux - Azure - CRM - ICT - IT Support - Network - Office 365 - Windows More: A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.
Jun 02, 2023
Contractor
Salary 45,000 - 60,000 GBP per year Requirements: - CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities: - A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions, and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day-to-day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff If you choose to work for a large company, you'll likely have a designated area of the network to work on; if you work for a smaller company you'll probably be in charge of the entire network. Technologies: - Microsoft 365 - Linux - Azure - CRM - ICT - IT Support - Network - Office 365 - Windows More: A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.
Salary 25,000 - 35,000 GBP per year Requirements: - At least two years' experience within a similar role (Essential); Microsoft Certified Profession (MCSA or above) in Windows Server, Windows 10 or equivalent experience VMWare Certified Professional Citrix Certified Professional Experience with Mitel IP Phones / SIP A clean driving licence and access to a vehicle - Essential - travel will be required to service the firms other offices in the Lancashire, Manchester and Leeds area ( If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.) Responsibilities: - Forbes Solicitors are looking for an IT Support Engineer to join the IT Team at our head office in Blackburn. This is a full time role working 38.75 hours per week, Monday- Friday, based at Rutherford House with the option for hybrid working available. Salary: £26,000.00-£36,000.00 per year As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining the company infrastructure. The role of the IT Team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT troubleshooting and problem-solving skills and sound knowledge of Windows servers (AD, DNS, DHCP, GPO), Networking LAN/WAN (tracing, routing, QoS, vLANs), Shared Storage / SAN, Virtualisation (VMWare, Citrix), Watchguard/Enterprise Firewalls, Meraki / Enterprise WiFi, Veeam, Office 365 Advanced Security and Administration. You will be responsible for successfully delivering the following: 3rd line support of technology related Incidents within agreed SLA's Resolution of escalated colleague service requests or incidents as assigned within SLA Protecting against and managing risks related to the use, storage and transmission of data and information systems. Implementing and operating a framework of controls and management strategies to promote compliance with ISO27001. Conducting regular checks to discover, evaluate new or unknown security vulnerabilities and weaknesses in networks, systems and applications and mitigating or eliminating their impact. Planning, implementing, and optimising the technologies and processes. Installing, managing, controlling, deploying, and maintaining infrastructure, systems and software, to meet operational needs and service levels. Installing and testing, or decommissioning and removing, software, systems or system components. To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 9.00am - 5.30pm) To ensure all training and essential learning has been achieved within a timely manner To contribute fully to achieve the IT Dept annual plans and to its continuing development Skills and Experience VMWare NetApp Storage Cisco UCS / Hyper Converged Infrastructure Citrix Technologies / Infrastructure SCCM / Intune / WDS Office 365 / Azure AD / SharePoint / Teams Microsoft Exchange (Hybrid) Security On Premise and Office 365 Windows Servers / Certificates / IIS / SMTP / SFTP / NPS Enterprise Firewalls / VPN (Watchguard desirable) Active Directory / Power Shell In addition to this, the successful candidate will be a part of an on-call rota servicing colleagues urgent out of hours issues for 1 week in approx. every 4 weeks. Technologies: - VMware - Citrix - Veeam - Office 365 - Microsoft 365 - Network - HTML5 More: Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C's); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. Due to the large number of applications we receive for each vacancy we will only be able to contact you if you have been successful in your application. If you have not heard from us within 2 weeks of the closing date, you will unfortunately not have been shortlisted for the post.
Jun 02, 2023
Full time
Salary 25,000 - 35,000 GBP per year Requirements: - At least two years' experience within a similar role (Essential); Microsoft Certified Profession (MCSA or above) in Windows Server, Windows 10 or equivalent experience VMWare Certified Professional Citrix Certified Professional Experience with Mitel IP Phones / SIP A clean driving licence and access to a vehicle - Essential - travel will be required to service the firms other offices in the Lancashire, Manchester and Leeds area ( If you have a disability that prevents you from driving please specify so we can assess what reasonable adjustments can be made.) Responsibilities: - Forbes Solicitors are looking for an IT Support Engineer to join the IT Team at our head office in Blackburn. This is a full time role working 38.75 hours per week, Monday- Friday, based at Rutherford House with the option for hybrid working available. Salary: £26,000.00-£36,000.00 per year As a member of the 3rd Line Team, you will be responsible for building, managing, and maintaining the company infrastructure. The role of the IT Team is to ensure that our colleagues have the technology they need to do their roles to achieve our business objectives. The ideal candidate is a 2nd or 3rd line support engineer with exceptional IT troubleshooting and problem-solving skills and sound knowledge of Windows servers (AD, DNS, DHCP, GPO), Networking LAN/WAN (tracing, routing, QoS, vLANs), Shared Storage / SAN, Virtualisation (VMWare, Citrix), Watchguard/Enterprise Firewalls, Meraki / Enterprise WiFi, Veeam, Office 365 Advanced Security and Administration. You will be responsible for successfully delivering the following: 3rd line support of technology related Incidents within agreed SLA's Resolution of escalated colleague service requests or incidents as assigned within SLA Protecting against and managing risks related to the use, storage and transmission of data and information systems. Implementing and operating a framework of controls and management strategies to promote compliance with ISO27001. Conducting regular checks to discover, evaluate new or unknown security vulnerabilities and weaknesses in networks, systems and applications and mitigating or eliminating their impact. Planning, implementing, and optimising the technologies and processes. Installing, managing, controlling, deploying, and maintaining infrastructure, systems and software, to meet operational needs and service levels. Installing and testing, or decommissioning and removing, software, systems or system components. To adopt a flexible responsive maintenance service between the core working hours (currently Monday to Friday 9.00am - 5.30pm) To ensure all training and essential learning has been achieved within a timely manner To contribute fully to achieve the IT Dept annual plans and to its continuing development Skills and Experience VMWare NetApp Storage Cisco UCS / Hyper Converged Infrastructure Citrix Technologies / Infrastructure SCCM / Intune / WDS Office 365 / Azure AD / SharePoint / Teams Microsoft Exchange (Hybrid) Security On Premise and Office 365 Windows Servers / Certificates / IIS / SMTP / SFTP / NPS Enterprise Firewalls / VPN (Watchguard desirable) Active Directory / Power Shell In addition to this, the successful candidate will be a part of an on-call rota servicing colleagues urgent out of hours issues for 1 week in approx. every 4 weeks. Technologies: - VMware - Citrix - Veeam - Office 365 - Microsoft 365 - Network - HTML5 More: Forbes Solicitors offer the full range of legal services to individuals, commercial clients and a number of specialist sectors where we excel nationally. We have offices across the North but our roots are firmly based in Lancashire. Our clients tell us that we stand out from other firms. We are real people who are passionate about getting the best results. Working together and listening to our clients, we provide genuine and practical advice. We are looking for someone who displays our values; specifically someone who can excel, is engaged, is a real person, displays fairness in all they do and has a one team ethic. Benefits We are committed to being supporting organisation that keeps the people at the focus and therefore we offer a range of additional benefits including: Competitive Salary; 33 Days Annual Leave, including bank holidays; Annual Leave Purchase Scheme (Subject to T&Cs); A day off for your Birthday; Ongoing Training and Development; Progression Opportunities; Company Pension; Service Awards; Health Care Benefits (Health Cash Back Plan and Mental Health Counselling Services); Other Employee Discounts; Recruitment and Legal Department Referrals (Subject to T&C's); Annual Events. Applying If you are interested in this role specifically or just working at Forbes Solicitors please do head to our website to learn more about us. Forbes is an equal opportunities and disability confident employer and accredited to Investors in People and ISO 9001 quality management systems. We support the principle of equal opportunities in relation to any opportunities which we might provide through the engagement of employees; the provision of services to clients; and the appointment and engagement of suppliers. We are committed, wherever practicable, to maintaining a workforce which broadly reflects the local community in which we operate. Due to the large number of applications we receive for each vacancy we will only be able to contact you if you have been successful in your application. If you have not heard from us within 2 weeks of the closing date, you will unfortunately not have been shortlisted for the post.
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Jun 02, 2023
Full time
Salary 25,000 - 30,000 GBP per year Requirements: - Good communication skills Good knowledge of IT/ support desk issues Adaptable Good team player Responsibilities: - The day-to-day involves things like: Windows server knowledge and experience, virtual servers, virtual machines. Knowledge of Synology NAS devices and VPNs. Office 365, SharePoint, OneDrive, Teams, and other Microsoft technologies. Google G Suite, Google Drive. Dropbox for Business. Network knowledge, firewalls, routers, patch panels and, switches, network cabling. Set up workstations with computers and necessary peripheral devices (routers, printers, etc). Install and configure appropriate software and functions according to specifications. Ensure security and privacy of networks and computer systems. Provide training and guidance to users on how to operate new software and computer equipment. Organise and schedule upgrades and maintenance without deterring other client employees from completing their work. Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.) But that's just the most superficial element of this role. The idea is that this is a demanding and fulfilling job for the right person, and if that's you then you will be rewarded with fantastic career development as the company continues to grow. Technologies: - ICT - Microsoft 365 - Office 365 - Windows More: Why would you want to be part of the clyk Team? If you're awesome at what you do, and you're working for a smart, growth-hungry business, then your current employer will be looking after you really well. They don't want you to leave, after all. That's a shame. You're probably exactly the kind of person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of their comfort zone, welcoming challenge and growth. In short, you're a high achiever. We're a growing team of high achievers. Maybe we should talk? You're the sort of ambitious person who loves the idea of being part of a dynamic team in a fast-growing business. You want the opportunity to be trusted by the people you work for the chance to use your brain (you're the sort of person who thinks first, thinks fast, then acts smart). You love the fact that, as a part of a well-respected and expanding company, you're joining something that is already brilliant and you know that with your skills, your personality, and your experience you can make it even better. Working as part of an outsourced IT solutions company you know that you are, in effect, the first-line response for clients. Basically - you are their IT department. If that sounds like you, you're probably exactly the person we're looking for. You're the kind of person who pushes yourself to always be better, to constantly improve, to live outside of your comfort zone, and welcome challenge and growth. In short, you're a high achiever and we are a team of high achievers. We exist to delight our clients with levels of service that they've never experienced anywhere else. The only people we have in our team are 'A' players, which means our clients get 'A' player standards of care. And, more importantly, our colleagues receive fulfillment and personal development they can't get anywhere else. Jim Rohn said that you are the average of the five people you spend the most time with. If you were part of the clyk team, then the people you'll spend the most time with will drive you to excel. All the usual benefits apply: Competitive starting salary Uncapped bonus and commission (the boss does not care if you earn more than him; in fact he'd love you to do so, because that means you've over-delivered for our clients and smashed it out of the park!) 22 days of holiday plus bank holidays (30 days total) Cycle-to-work scheme Tailored discount benefits platform Who are we? We're an award-winning IT services provider. We've been around for 17 years, and we solve our clients' problems when it comes to their IT products and solutions. We are integral to our client's success and we never let them down. What's the role? You'll make your presence felt. You'll be a key member of the team, impacting directly on the business with new and innovative ideas. We're not hiring you to sit in a silo; we're hiring you because you're smart, curious, self-aware, and capable of having a constructive opinion on multiple aspects of what we do.
Salary 50,000 - 80,000 GBP per year Requirements: - 5+ years' experience in Systems Administration. A Bachelor's degree in Computer Science is advantageous Experience with full life-cycle engineering (design, test, commission, administration). Proficient with Windows system administration, including Server, storage, networks, and software. Strong Skills in VMware vSphere, vCenter and ESXi Working knowledge of fundamental protocols (e.g. TCP/IP, HTTP, DNS). Working experience with continuous integration/continuous development. Highly motivated to embrace and promote High Availability. Strong focus on efficiency, simplicity and maintainability. Ability to prioritise tasks and work independently. Strong troubleshooting and problem solving skills. Ability to work under pressure. An amazing attention to detail. Responsibilities: - Maintaining company VMware clusters (Corporate and Production) Design, implement and administer Windows systems and environments with deep understanding of DHCP / DNS, Active Directory and Group Policy. Working in a Cloud first environment with focus on providing services to users from any location. Exchange online administration and troubleshooting. Administer email security proxy technology such as Mimecast. Networking skills with an understanding of typical TCP/ UDP ports and the ability to test for required firewall changes. Design, implement and administer routine scripts with PowerShell. Promote the vision of a Cloud / design supporting a HA environment. Maintain internal security standards, administering and developing internal antivirus, DLP and authentication software and hardware technology. Explore and evaluate new techniques and tools. You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support. Automation of processes and daily routines Technologies: - Active Directory - Azure - Cloud - Firewall - HTTP - Office 365 - PowerShell - REST - Security - TCP/IP - VMware - Windows More: Senior Microsoft 365 Digital Workplace Engineer Online Gaming Gibraltar SRGEurope have been appointed to recruit a skilled and talented Senior Microsoft 365 Digital Workplace Engineer. In this role based in our client's fantastic offices in the heart of Gibraltar, you will join our team of skilled professionals. Our clients are a household name within the Online Gaming and Sports Betting sector, and are expanding their brand and scaling their teams rapidly throughout 2022. They offer a relaxed, yet hard-working international work environment and they are looking for a career driven, like-minded team player, that is motivated to ensure delivery of the best customer experience across all our clients product verticals. If you are an experienced Senior Microsoft 365 Digital Workplace Engineer then this is the opportunity for you. What's on Offer? A fantastic collaborative work environment in an excellent location. Private Healthcare that begins on day one and the option to add family members. A Pension Plan after successfully completing probation. Free language classes and wellness coaching. Discounts for several restaurants along with subsidised gym memberships. A comprehensive relocation package. What you will be doing: Maintaining company VMware clusters (Corporate and Production) Design, implement and administer Windows systems and environments with deep understanding of DHCP / DNS, Active Directory and Group Policy. Working in a Cloud first environment with focus on providing services to users from any location. Exchange online administration and troubleshooting. Administer email security proxy technology such as Mimecast. Networking skills with an understanding of typical TCP/ UDP ports and the ability to test for required firewall changes. Design, implement and administer routine scripts with PowerShell. Promote the vision of a Cloud / design supporting a HA environment. Maintain internal security standards, administering and developing internal antivirus, DLP and authentication software and hardware technology. Explore and evaluate new techniques and tools. You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support. Automation of processes and daily routines The Essentials: 5+ years' experience in Systems Administration. A Bachelor's degree in Computer Science is advantageous Experience with full life-cycle engineering (design, test, commission, administration). Proficient with Windows system administration, including Server, storage, networks, and software. Strong Skills in VMware vSphere, vCenter and ESXi Working knowledge of fundamental protocols (e.g. TCP/IP, HTTP, DNS). Working experience with continuous integration/continuous development. Highly motivated to embrace and promote High Availability. Strong focus on efficiency, simplicity and maintainability. Ability to prioritise tasks and work independently. Strong troubleshooting and problem solving skills. Ability to work under pressure. An amazing attention to detail. Essential skills VMware ESXi 6.7 - 7.0 Windows Server 2016 - 2019 In depth knowledge of Active Directory and Group Policy administration In depth knowledge of DHCP and DNS administration In depth knowledge of Intune and Cloud client management Manging and administrating Azure Exchange Online Full Administration. Office 365 Administration Experience with cloud architectures. Flexible team player.
Jun 02, 2023
Full time
Salary 50,000 - 80,000 GBP per year Requirements: - 5+ years' experience in Systems Administration. A Bachelor's degree in Computer Science is advantageous Experience with full life-cycle engineering (design, test, commission, administration). Proficient with Windows system administration, including Server, storage, networks, and software. Strong Skills in VMware vSphere, vCenter and ESXi Working knowledge of fundamental protocols (e.g. TCP/IP, HTTP, DNS). Working experience with continuous integration/continuous development. Highly motivated to embrace and promote High Availability. Strong focus on efficiency, simplicity and maintainability. Ability to prioritise tasks and work independently. Strong troubleshooting and problem solving skills. Ability to work under pressure. An amazing attention to detail. Responsibilities: - Maintaining company VMware clusters (Corporate and Production) Design, implement and administer Windows systems and environments with deep understanding of DHCP / DNS, Active Directory and Group Policy. Working in a Cloud first environment with focus on providing services to users from any location. Exchange online administration and troubleshooting. Administer email security proxy technology such as Mimecast. Networking skills with an understanding of typical TCP/ UDP ports and the ability to test for required firewall changes. Design, implement and administer routine scripts with PowerShell. Promote the vision of a Cloud / design supporting a HA environment. Maintain internal security standards, administering and developing internal antivirus, DLP and authentication software and hardware technology. Explore and evaluate new techniques and tools. You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support. Automation of processes and daily routines Technologies: - Active Directory - Azure - Cloud - Firewall - HTTP - Office 365 - PowerShell - REST - Security - TCP/IP - VMware - Windows More: Senior Microsoft 365 Digital Workplace Engineer Online Gaming Gibraltar SRGEurope have been appointed to recruit a skilled and talented Senior Microsoft 365 Digital Workplace Engineer. In this role based in our client's fantastic offices in the heart of Gibraltar, you will join our team of skilled professionals. Our clients are a household name within the Online Gaming and Sports Betting sector, and are expanding their brand and scaling their teams rapidly throughout 2022. They offer a relaxed, yet hard-working international work environment and they are looking for a career driven, like-minded team player, that is motivated to ensure delivery of the best customer experience across all our clients product verticals. If you are an experienced Senior Microsoft 365 Digital Workplace Engineer then this is the opportunity for you. What's on Offer? A fantastic collaborative work environment in an excellent location. Private Healthcare that begins on day one and the option to add family members. A Pension Plan after successfully completing probation. Free language classes and wellness coaching. Discounts for several restaurants along with subsidised gym memberships. A comprehensive relocation package. What you will be doing: Maintaining company VMware clusters (Corporate and Production) Design, implement and administer Windows systems and environments with deep understanding of DHCP / DNS, Active Directory and Group Policy. Working in a Cloud first environment with focus on providing services to users from any location. Exchange online administration and troubleshooting. Administer email security proxy technology such as Mimecast. Networking skills with an understanding of typical TCP/ UDP ports and the ability to test for required firewall changes. Design, implement and administer routine scripts with PowerShell. Promote the vision of a Cloud / design supporting a HA environment. Maintain internal security standards, administering and developing internal antivirus, DLP and authentication software and hardware technology. Explore and evaluate new techniques and tools. You will be required to be flexible, supporting ongoing and future enhancement projects and initiatives, and participate in a 24/7, 365-day rota for on-call support. Automation of processes and daily routines The Essentials: 5+ years' experience in Systems Administration. A Bachelor's degree in Computer Science is advantageous Experience with full life-cycle engineering (design, test, commission, administration). Proficient with Windows system administration, including Server, storage, networks, and software. Strong Skills in VMware vSphere, vCenter and ESXi Working knowledge of fundamental protocols (e.g. TCP/IP, HTTP, DNS). Working experience with continuous integration/continuous development. Highly motivated to embrace and promote High Availability. Strong focus on efficiency, simplicity and maintainability. Ability to prioritise tasks and work independently. Strong troubleshooting and problem solving skills. Ability to work under pressure. An amazing attention to detail. Essential skills VMware ESXi 6.7 - 7.0 Windows Server 2016 - 2019 In depth knowledge of Active Directory and Group Policy administration In depth knowledge of DHCP and DNS administration In depth knowledge of Intune and Cloud client management Manging and administrating Azure Exchange Online Full Administration. Office 365 Administration Experience with cloud architectures. Flexible team player.
Salary 50,000 - 50,000 GBP per year Requirements: - • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Naturally, you will need to have an understanding of CRM Dynamics 365 and Unified Service Desk (USD) would also be an advantage • It is key you have excellent knowledge of Microsoft Power Platform (Power Apps, Power BI and Power Automate) • To be successful in this role you will need experience working as an analyst in a similar type of role • We need you to be confident in producing and owning a range of documentation, to support the delivery of a project end to end • As a BAU role we require some flexibility, to provide out of hours support on a rotational one in six week basis Responsibilities: - Are you a passionate Dynamics 365 support engineer? Can you provide first class customer service to stakeholders? Could you support weekly deployments into the production environment? If yes, then we may have the role for you! As an Analyst within CRM application support operations, you will be responsible for resolving queries relating to Dynamics 365. You will provide excellent customer service in analysing and finding solutions in a timely manner so you can support our colleagues to continue to create fans. Most of our jobs offer the opportunity for hybrid / remote working. Ask your recruiter for more details. So what would you be doing? • As part of this role you will be triaging Dynamics 365 escalations through to resolution • Supporting enterprise wide platform providing first class service to colleagues and customers • Collaborating closely with internal and external stakeholders • Assisting with weekly deployments into the production environment Technologies: - CRM - Power BI - Office 365 More: Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Jun 02, 2023
Full time
Salary 50,000 - 50,000 GBP per year Requirements: - • Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders • Naturally, you will need to have an understanding of CRM Dynamics 365 and Unified Service Desk (USD) would also be an advantage • It is key you have excellent knowledge of Microsoft Power Platform (Power Apps, Power BI and Power Automate) • To be successful in this role you will need experience working as an analyst in a similar type of role • We need you to be confident in producing and owning a range of documentation, to support the delivery of a project end to end • As a BAU role we require some flexibility, to provide out of hours support on a rotational one in six week basis Responsibilities: - Are you a passionate Dynamics 365 support engineer? Can you provide first class customer service to stakeholders? Could you support weekly deployments into the production environment? If yes, then we may have the role for you! As an Analyst within CRM application support operations, you will be responsible for resolving queries relating to Dynamics 365. You will provide excellent customer service in analysing and finding solutions in a timely manner so you can support our colleagues to continue to create fans. Most of our jobs offer the opportunity for hybrid / remote working. Ask your recruiter for more details. So what would you be doing? • As part of this role you will be triaging Dynamics 365 escalations through to resolution • Supporting enterprise wide platform providing first class service to colleagues and customers • Collaborating closely with internal and external stakeholders • Assisting with weekly deployments into the production environment Technologies: - CRM - Power BI - Office 365 More: Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
Jun 02, 2023
Full time
Salary 45,000 - 55,000 GBP per year Requirements: - • Microsoft Certifications such as: AZ-104 • At least 2 years of IT technical experience, ideally in a consultancy capacity • Excellent written and spoken English skills are vital for compiling high-quality reports and liaising with clients • Experience in PaaS and IaaS cloud infrastructure solutions • Experience in Infrastructure Automation and configuration management Responsibilities: - • Develop infrastructure automation, including CI/CD pipelines using Azure Cloud, Azure Devops, IAAS (terraform), Azure pipelines and Powershell • Provide technical guidance and encourage customers and co-workers to follow the DevOps culture • Provide Support and Client Facing Consultancy around data security, networking, databases, virtualisation, hosting, and other areas of infrastructure • Act as a 3rd line escalation point for Service Desk, including incident management and liaison with clients • System troubleshooting and problem solving across cloud platforms and tech stacks • Deploy and manage hosted platforms to deliver customer solutions • Provide leadership for multiple client projects across product portfolio ensuring timely updates and delivery of committed tasks • Produce IT infrastructure policy documentation, implementation, and governance • Ensure that all system changes follow company change management processes Technologies: - ARM - Active Directory - Azure - DevOps - Docker - FortiGate - IT Support - JSON - Kubernetes - Linux - Load Balancing - Machine Learning - Network - Office 365 - Power BI - System Engineer - Terraform - Veeam More: Comtact is a well-established technology company focused on delivering cutting edge Cyber Security and Cloud Managed Services to some of the UK's best-known mid-market companies. Founded by serial entrepreneur Dominic List, the company's agility and customer focus is key to its success. As a Cloud Infrastructure Engineer you'll be working primarily within Azure based environments for multiple mid to enterprise organisations. The role includes third-line support requirements along with project work configuring, deploying, monitoring, diagnosing, and troubleshooting both on-premises and cloud-based customer Infrastructures, Networks, Servers and Desktop environments.
Salary 40,000 - 45,000 GBP per year Requirements: - Experience with Microsoft Windows 10 and MacOS Experience working in an MSP environment Advanced level of experience/understanding of Azure Advanced level of experience/understanding of Microsoft 365 Responsibilities: - The role: You would be providing a high level of technical support and customer service to clients. Given the range of technologies they provide is so broad, the work can be quite varied day to day, which keeps it interesting and more rewarding. The Person: Industry experience in an IT Support Role For this senior role, you will need to be highly talented and experienced in an MSP environment Be a logical trouble-shooter with common sense, who is able to resolve issues that others cannot Be a genuinely nice person who is kind and caring, and able to communicate well with clients and colleagues alike Experience: This role requires advanced skills and experience in the following technologies: Office 365 - user maintenance, licence management and all aspects of associated admin portals such as Exchange, Teams, SharePoint. Azure - familiarity with Azure portal, tenancy migrations, Azure SQL, WebApps, VMs, cost analysis EndPoint Manager - MDM, MAM, Compliance, policies Networking - converged networks, VLANs, WAN routing, DNS Firewalls - Cisco, Draytek, port redirection, NAT, NAPT Webhosting - CPanel, Linux Telephony - Linux PBX, SIP Trunks, WLR, Call routing Connectivity - Leased Lines, LLU, xDSL WiFi - 802.x, Footfall, data capture, reporting Servers - Windows, Linux, PF Sense, Active Directory, Group Policy Workstations - Windows 10+, printing, Office 365 Technologies: - Active Directory - Azure - Microsoft 365 - Firewall - SharePoint - Network More: We are pleased to announce an amazing opportunity to join one of the most progressive IT companies in the UK, that is revolutionising the way technology companies work. As a leading UK MSP, the technical standards achieved across all roles and levels are very high, so this is a fantastic environment to work in if you're a senior tech looking for a more challenging role. If you are a highly skilled senior engineer, who is passionate, not just for all things technical, but also for delivering the best customer service. Who would like to work for a company that shares the same values, as well as caring for our planet and everything in it, then this may be a perfect fit for you. With it's head office based in Bishops Stortford, our client are a fast-growing Technology Solutions provider, with clients all over the UK, offering a wide range of professional Managed IT & Technology Solutions. Alongside this, the software development division offers cutting edge SAAS based software applications, such as UltraHR, and Retail Report. Why join the team? Our client are strongly focused on their CSR activities, community engagement initiatives and supporting charity partners. They are fully committed to their partnerships with charities and the local community. They take their charity and environmental responsibilities very seriously, offering staff 3 paid leave days a year to use for volunteering. Our client have regular team building and social activities. Their company is growing sustainably, and as a living wage employer, all roles are well paid with regular pay reviews.
Jun 02, 2023
Full time
Salary 40,000 - 45,000 GBP per year Requirements: - Experience with Microsoft Windows 10 and MacOS Experience working in an MSP environment Advanced level of experience/understanding of Azure Advanced level of experience/understanding of Microsoft 365 Responsibilities: - The role: You would be providing a high level of technical support and customer service to clients. Given the range of technologies they provide is so broad, the work can be quite varied day to day, which keeps it interesting and more rewarding. The Person: Industry experience in an IT Support Role For this senior role, you will need to be highly talented and experienced in an MSP environment Be a logical trouble-shooter with common sense, who is able to resolve issues that others cannot Be a genuinely nice person who is kind and caring, and able to communicate well with clients and colleagues alike Experience: This role requires advanced skills and experience in the following technologies: Office 365 - user maintenance, licence management and all aspects of associated admin portals such as Exchange, Teams, SharePoint. Azure - familiarity with Azure portal, tenancy migrations, Azure SQL, WebApps, VMs, cost analysis EndPoint Manager - MDM, MAM, Compliance, policies Networking - converged networks, VLANs, WAN routing, DNS Firewalls - Cisco, Draytek, port redirection, NAT, NAPT Webhosting - CPanel, Linux Telephony - Linux PBX, SIP Trunks, WLR, Call routing Connectivity - Leased Lines, LLU, xDSL WiFi - 802.x, Footfall, data capture, reporting Servers - Windows, Linux, PF Sense, Active Directory, Group Policy Workstations - Windows 10+, printing, Office 365 Technologies: - Active Directory - Azure - Microsoft 365 - Firewall - SharePoint - Network More: We are pleased to announce an amazing opportunity to join one of the most progressive IT companies in the UK, that is revolutionising the way technology companies work. As a leading UK MSP, the technical standards achieved across all roles and levels are very high, so this is a fantastic environment to work in if you're a senior tech looking for a more challenging role. If you are a highly skilled senior engineer, who is passionate, not just for all things technical, but also for delivering the best customer service. Who would like to work for a company that shares the same values, as well as caring for our planet and everything in it, then this may be a perfect fit for you. With it's head office based in Bishops Stortford, our client are a fast-growing Technology Solutions provider, with clients all over the UK, offering a wide range of professional Managed IT & Technology Solutions. Alongside this, the software development division offers cutting edge SAAS based software applications, such as UltraHR, and Retail Report. Why join the team? Our client are strongly focused on their CSR activities, community engagement initiatives and supporting charity partners. They are fully committed to their partnerships with charities and the local community. They take their charity and environmental responsibilities very seriously, offering staff 3 paid leave days a year to use for volunteering. Our client have regular team building and social activities. Their company is growing sustainably, and as a living wage employer, all roles are well paid with regular pay reviews.
