Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at: www.blacksunplc.com
What’s in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jul 18, 2018
Full time
Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at: www.blacksunplc.com
What’s in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.
What's in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community Â
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jun 19, 2018
Full time
Our role:
At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team.
Your qualifications and experience:
- Proven experience in an IT business support role
-Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement
- In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools
- Experience of Active Directory, Exchange
- An extensive background of managing the end user IT desktop service with strong OSX skills
- A background in ITIL service management and implementation
- Some experience mentoring junior team members would be preferable
- Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!!
A bit about us:
We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.
What's in it for you:
-Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes
-A fun and friendly work community; you will have the chance to join a fresh and supportive community Â
-Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning
-Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Technical Support engineer (Software / Unix / applications support) - Denbighshire - experienced or at a junior level considered Technical Support engineer for ongoing and new projects sought by this established software house developing market leading logistics and supply chain software products and systems. They are seeking an additional support analyst / engineer to resolve issues and assist in implementations of their key systems and software. You will have excellent communication skills and be involved in using their call logging applications to update and resolve calls. You will be responsible for running reports and potentially testing software, as well as escalating complex technical and programming issues. You will also work with Linux based scripts and SQL databases and be involved in transferring electronic data files to customers Will suit a local support engineer / analyst with experience of working in a technical support or on a service desk with an interest in learning more about software and systems, with a general interest in Linux, programming and testing. Knowledge of Unix / Linux commands and scripts or of programming languages such as Java or web technologies, as well SQL would be useful, although training will be provided Will consider either an experienced support engineer or a trainee This is a great opportunity to work with an innovative technology company who are growing and have an excellent local reputation The company culture is very easy going and is commutable from many areas in North Wales; including Denbigh, St Asaph, Colwyn Bay, Ruthin, Deeside, Mold, Wrexham, etc. Happy to consider a relocater to the area too, fantastically situated near Snowdonia.
Jun 15, 2019
Technical Support engineer (Software / Unix / applications support) - Denbighshire - experienced or at a junior level considered Technical Support engineer for ongoing and new projects sought by this established software house developing market leading logistics and supply chain software products and systems. They are seeking an additional support analyst / engineer to resolve issues and assist in implementations of their key systems and software. You will have excellent communication skills and be involved in using their call logging applications to update and resolve calls. You will be responsible for running reports and potentially testing software, as well as escalating complex technical and programming issues. You will also work with Linux based scripts and SQL databases and be involved in transferring electronic data files to customers Will suit a local support engineer / analyst with experience of working in a technical support or on a service desk with an interest in learning more about software and systems, with a general interest in Linux, programming and testing. Knowledge of Unix / Linux commands and scripts or of programming languages such as Java or web technologies, as well SQL would be useful, although training will be provided Will consider either an experienced support engineer or a trainee This is a great opportunity to work with an innovative technology company who are growing and have an excellent local reputation The company culture is very easy going and is commutable from many areas in North Wales; including Denbigh, St Asaph, Colwyn Bay, Ruthin, Deeside, Mold, Wrexham, etc. Happy to consider a relocater to the area too, fantastically situated near Snowdonia.
Operations Support Manager Ref: req79397 Role: Operations Support Manager Location: Alconbury, PE28 Status: Permanent, Full Time Grade: M Salary: Up to £30,000 Closing Date: Friday 28th June 2019 Inside Track (part of the DHL Group) are looking for an Operations Support Manager to join our busy Alconbury site. As the Operations Support Manager you will be responsible for the operation leadership of performance monitoring, continuous improvement and change management. You will analyse data and prepare summaries of the information for the business and look to identify areas for improvement. You will champion new business initiatives from conception to implementation and provide guidance advice or training to more junior colleagues. Other duties include: Conduct regular operational performance reviews with a view to identifying opportunities for improvement. Work with accounts teams to understand future customer needs and review process to meet these. Ensure timely reporting processes are in place and corrective actions are taken. Monitor and evaluate supplier's performance based on agreed requirements and initiate improvement actions when required. You will need to have demonstrable experience of implementing continuous improvement initiatives as well as some form of people management skills. It would be very advantageous to have a background in the automotive industry or a Supply Chain and Logistics environment. VBA programming knowledge and if you are a CPC card holder that would also be useful. All we ask from you is that you have: A good level of computer literacy, particularly an advanced knowledge of Excel. A customer focused and continuous improvement mind-set. From us you will get (among other things): 25 days holiday & bank holidays Pension Discount scheme for major online & high street retailers Free Parking Apply now and start your journey with us! About Inside Track: Inside Track (part of the DHL group) is the premier automotive marketing services business specialising in event management, fleet management and vehicle logistics. We are experienced in the automotive industry, where we understand what works and how best to connect brands with their audiences. We are passionate and focused on the industry with a keen awareness of the trends and challenges. Our people are the true ambassadors for our clients and their products. We work with some of the best names in the automotive industry including: Ford, VW, BMW, Jaguar Land Rover & PSA and pride ourselves on thinking the impossible isn't! What you'll need to do next? If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application. We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation. Working at DHL: You may also have experience of: Continuous Improvement, Process Improvement, Change Management, Reporting, Power BI, Data Analysis, Analyst, Resource Planning, Performance Management, CI, RPM, CAPA, etc.
Jun 15, 2019
Operations Support Manager Ref: req79397 Role: Operations Support Manager Location: Alconbury, PE28 Status: Permanent, Full Time Grade: M Salary: Up to £30,000 Closing Date: Friday 28th June 2019 Inside Track (part of the DHL Group) are looking for an Operations Support Manager to join our busy Alconbury site. As the Operations Support Manager you will be responsible for the operation leadership of performance monitoring, continuous improvement and change management. You will analyse data and prepare summaries of the information for the business and look to identify areas for improvement. You will champion new business initiatives from conception to implementation and provide guidance advice or training to more junior colleagues. Other duties include: Conduct regular operational performance reviews with a view to identifying opportunities for improvement. Work with accounts teams to understand future customer needs and review process to meet these. Ensure timely reporting processes are in place and corrective actions are taken. Monitor and evaluate supplier's performance based on agreed requirements and initiate improvement actions when required. You will need to have demonstrable experience of implementing continuous improvement initiatives as well as some form of people management skills. It would be very advantageous to have a background in the automotive industry or a Supply Chain and Logistics environment. VBA programming knowledge and if you are a CPC card holder that would also be useful. All we ask from you is that you have: A good level of computer literacy, particularly an advanced knowledge of Excel. A customer focused and continuous improvement mind-set. From us you will get (among other things): 25 days holiday & bank holidays Pension Discount scheme for major online & high street retailers Free Parking Apply now and start your journey with us! About Inside Track: Inside Track (part of the DHL group) is the premier automotive marketing services business specialising in event management, fleet management and vehicle logistics. We are experienced in the automotive industry, where we understand what works and how best to connect brands with their audiences. We are passionate and focused on the industry with a keen awareness of the trends and challenges. Our people are the true ambassadors for our clients and their products. We work with some of the best names in the automotive industry including: Ford, VW, BMW, Jaguar Land Rover & PSA and pride ourselves on thinking the impossible isn't! What you'll need to do next? If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application. We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard. The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation. Working at DHL: You may also have experience of: Continuous Improvement, Process Improvement, Change Management, Reporting, Power BI, Data Analysis, Analyst, Resource Planning, Performance Management, CI, RPM, CAPA, etc.
Randstad Construction, Property and Engineering
Croydon, London
Junior Software Tester - Croydon - Competitive Salary Our client, A leading residential property management company who are, due to recent rapid growth, looking for a Junior Software Tester to join their ever growing IT department. The role is for a Junior Software Tester to liaise with our business analysts and Senior Test Analyst to carry out functional, system and performance testing of our in-house software prior to release. In addition, the Junior Software Tester is responsible for development and maintenance of a regression test suite to ensure consistency and stability of our software. The role is based in the Croydon office with occasional travel to other offices. Duties and responsibilities Preparing test plans/cases from requirements specifications and acceptance criteria Devising and executing test plans for manual tests Analyse the defects and report Providing feedback to developers to support continuous improvement Working with our Senior Test Analyst to plan testing for current and future projects Participation in stand-ups Regular progress reporting to line manager Personal requirements Required skills Ability to analyse and solve problems with strong intellectual curiosity Good attention to detail Self- motivated with willingness to learn Education/Qualifications English language to GCSE level or equivalent is essential as a large component of the role involves documentation Mathematics to GCSE level or equivalent is also essential as around 60% of our primary business application revolves around finance ISTQB Foundation Level Other Preferred Other IT/IS qualification (GCSE or above) SQL (SQL Server) Agile methods (Scrum) Automated testing tools Visual Studio Team Services (VSTS) / Jira If you feel you match the above criteria and would like to apply, please attach a CV or call and speak with Dylan. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Jun 15, 2019
Junior Software Tester - Croydon - Competitive Salary Our client, A leading residential property management company who are, due to recent rapid growth, looking for a Junior Software Tester to join their ever growing IT department. The role is for a Junior Software Tester to liaise with our business analysts and Senior Test Analyst to carry out functional, system and performance testing of our in-house software prior to release. In addition, the Junior Software Tester is responsible for development and maintenance of a regression test suite to ensure consistency and stability of our software. The role is based in the Croydon office with occasional travel to other offices. Duties and responsibilities Preparing test plans/cases from requirements specifications and acceptance criteria Devising and executing test plans for manual tests Analyse the defects and report Providing feedback to developers to support continuous improvement Working with our Senior Test Analyst to plan testing for current and future projects Participation in stand-ups Regular progress reporting to line manager Personal requirements Required skills Ability to analyse and solve problems with strong intellectual curiosity Good attention to detail Self- motivated with willingness to learn Education/Qualifications English language to GCSE level or equivalent is essential as a large component of the role involves documentation Mathematics to GCSE level or equivalent is also essential as around 60% of our primary business application revolves around finance ISTQB Foundation Level Other Preferred Other IT/IS qualification (GCSE or above) SQL (SQL Server) Agile methods (Scrum) Automated testing tools Visual Studio Team Services (VSTS) / Jira If you feel you match the above criteria and would like to apply, please attach a CV or call and speak with Dylan. Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Application Support Analyst - (SQL, software deployments) Application Support Analyst sought by a leading software house specialising in the development of systems and applications for the utilities sector. Based in Chorley, this position offers first-class training and will provide the scope to progress within an exciting, forward-thinking environment, taking full ownership over the deployment and support of client products The Role: You will be working to support, configure and deploy an entire suite of products including research, installation, configuration, maintenance, upgrading and providing front line support on an internal and external basis. This is a fantastic opportunity for a technically minded applicant to join a highly successful 'Investor in People' company to gain valued training, industry experience and progression. An understanding of Software Deployment, Customer Support and Oracle / SQL databases (could be academic) will be the main prerequisites for the role. Any experience of software support will also be useful. This is a great chance for an experienced Application Support Analyst (OR) a junior / graduate interested in technical deployment, support and database work to further their skill set and knowledge The Skills: * Application support (research, installation, configuration, maintenance, upgrading and troubleshooting) * SQL (backup and restore, SQL scripts, database management, database interrogation, Oracle) * Client facing experience - good communication skills! Salary / Benefits: Excellent salary depending on experience in addition to excellent benefits (pension, healthcare, gym membership, childcare vouchers, training and more!) - And of course career progression within a fantastic product development environment. Based in Chorley within easy reach of Preston, Blackburn, Accrington, Blackpool, Bolton, Wigan, St. Helens, Manchester, Liverpool etc. with excellent road and public transport routes.
Jun 15, 2019
Application Support Analyst - (SQL, software deployments) Application Support Analyst sought by a leading software house specialising in the development of systems and applications for the utilities sector. Based in Chorley, this position offers first-class training and will provide the scope to progress within an exciting, forward-thinking environment, taking full ownership over the deployment and support of client products The Role: You will be working to support, configure and deploy an entire suite of products including research, installation, configuration, maintenance, upgrading and providing front line support on an internal and external basis. This is a fantastic opportunity for a technically minded applicant to join a highly successful 'Investor in People' company to gain valued training, industry experience and progression. An understanding of Software Deployment, Customer Support and Oracle / SQL databases (could be academic) will be the main prerequisites for the role. Any experience of software support will also be useful. This is a great chance for an experienced Application Support Analyst (OR) a junior / graduate interested in technical deployment, support and database work to further their skill set and knowledge The Skills: * Application support (research, installation, configuration, maintenance, upgrading and troubleshooting) * SQL (backup and restore, SQL scripts, database management, database interrogation, Oracle) * Client facing experience - good communication skills! Salary / Benefits: Excellent salary depending on experience in addition to excellent benefits (pension, healthcare, gym membership, childcare vouchers, training and more!) - And of course career progression within a fantastic product development environment. Based in Chorley within easy reach of Preston, Blackburn, Accrington, Blackpool, Bolton, Wigan, St. Helens, Manchester, Liverpool etc. with excellent road and public transport routes.
Job order - J0 - Permanent Full Time Title Junior Application Support Analyst Category Service Desk / End User Services City Bridgend, Wales - South West Wales, United Kingdom Job Description Junior Application Support Analyst Position Description Be part of something challenging and regarding and join CGI as a Junior Application Support Analyst. You will be joining a team focused on supporting one of CGI's Financial Services clients. The team are based within the Hughes Park office in Bridgend, where we work with multiple teams to deliver a service to the client. The work is split over multiple teams but the support analyst role will initially be focused on a single team with a knowledge transfer process to ensure the skills are developed across the complete range of services offered. We are responsible for delivering Application Management services which includes provisioning, reconciliation, identification of discrepancies and resolution of access issues as reported by the client. Where corrective action is outside the scope of the team we assign and manage the SLA for the resolution with the relevant teams within the client In addition, we are also responsible for additional administration and audit tasks related to ensuring correct application access permissions are being provisioned through the lifecycle of the application and the employment of the client's staff. This role could be ideal for someone looking to take a more technical role having already worked in a service desk type environment, or maybe someone who has completed a technically focused IT degree and wants a career in Application Support. Your future duties and responsibilities Tasks are varied and Include but are not limited to • Daily reconciliation processes • Provisioning access for o Over 150 applications o Databases o File shares o Wintel and Unix servers o Active Directory • Resolving access issues • Dealing with retrospective and removal Access Requests • Managing Certifications and Access Revocation • Application Certification- ISAE3402 Database Reviews- High Risk Application Reviews • Movers and Line Manager Reviews • Performing daily permission breach reports • Resolving audit issues and maintaining evidence for regulatory audits • Managing the Mailbox's • Managing Work Queues • Maintaining team and service documentation • Liaising with other stakeholders at all levels including VIP • Monitor and take responsibility for resolution of support incidents in line with the SLA or OLA • Manages and fulfils Service Requests, incidents, problems and changes • Provide detailed analysis of system defects as and when required • Involvement in root cause analysis and problem investigating • Promotes and fosters good working relationships with clients and other CGI teams • Understands and adheres to quality and security standards and processes applicable to role • Identifies and implements service improvements • Actively participates in all required meetings • Seeks appropriate guidance in a timely and reasonable manner • Practices Quality Assurance in all of their work including knowledge sharing and technical documentation. • Makes use of commonly available resources for researching issues • Client support activities • Produce short reports suitable for clients Required qualifications to be successful in this role As this is a junior role there is not a long list of essential technical skills. We do however need someone with previous experience of working with Active Directory. You will also have strong troubleshooting and critical analytical skills with the capability to assess the information provided, and provide clear and appropriate direction based on this. You should also have the ability to work well within a team, as well as on your own and should be comfortable knowledge sharing. A high level of professionalism and proven communication skills are essential. We want someone who is keen to learn new technology and is driven to excel in their day to day activities and through continuous improvement to processes and the service provided by the team. Ideally you will be SC cleared or will have the ability to achieve SC clearance. A background of working on a Service Desk would be useful as would a technical IT degree. Desirable skills include: •Knowledge of ITIL •Knowledge of Agile environments •Experience of IT Systems Administration •Knowledge of Powershell, SQL, Sail Point or Service Now. Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Skills Active Directory Communication (Oral/Written) Microsoft Excel Reference 692924 Click here to apply
Jun 15, 2019
Full time
Job order - J0 - Permanent Full Time Title Junior Application Support Analyst Category Service Desk / End User Services City Bridgend, Wales - South West Wales, United Kingdom Job Description Junior Application Support Analyst Position Description Be part of something challenging and regarding and join CGI as a Junior Application Support Analyst. You will be joining a team focused on supporting one of CGI's Financial Services clients. The team are based within the Hughes Park office in Bridgend, where we work with multiple teams to deliver a service to the client. The work is split over multiple teams but the support analyst role will initially be focused on a single team with a knowledge transfer process to ensure the skills are developed across the complete range of services offered. We are responsible for delivering Application Management services which includes provisioning, reconciliation, identification of discrepancies and resolution of access issues as reported by the client. Where corrective action is outside the scope of the team we assign and manage the SLA for the resolution with the relevant teams within the client In addition, we are also responsible for additional administration and audit tasks related to ensuring correct application access permissions are being provisioned through the lifecycle of the application and the employment of the client's staff. This role could be ideal for someone looking to take a more technical role having already worked in a service desk type environment, or maybe someone who has completed a technically focused IT degree and wants a career in Application Support. Your future duties and responsibilities Tasks are varied and Include but are not limited to • Daily reconciliation processes • Provisioning access for o Over 150 applications o Databases o File shares o Wintel and Unix servers o Active Directory • Resolving access issues • Dealing with retrospective and removal Access Requests • Managing Certifications and Access Revocation • Application Certification- ISAE3402 Database Reviews- High Risk Application Reviews • Movers and Line Manager Reviews • Performing daily permission breach reports • Resolving audit issues and maintaining evidence for regulatory audits • Managing the Mailbox's • Managing Work Queues • Maintaining team and service documentation • Liaising with other stakeholders at all levels including VIP • Monitor and take responsibility for resolution of support incidents in line with the SLA or OLA • Manages and fulfils Service Requests, incidents, problems and changes • Provide detailed analysis of system defects as and when required • Involvement in root cause analysis and problem investigating • Promotes and fosters good working relationships with clients and other CGI teams • Understands and adheres to quality and security standards and processes applicable to role • Identifies and implements service improvements • Actively participates in all required meetings • Seeks appropriate guidance in a timely and reasonable manner • Practices Quality Assurance in all of their work including knowledge sharing and technical documentation. • Makes use of commonly available resources for researching issues • Client support activities • Produce short reports suitable for clients Required qualifications to be successful in this role As this is a junior role there is not a long list of essential technical skills. We do however need someone with previous experience of working with Active Directory. You will also have strong troubleshooting and critical analytical skills with the capability to assess the information provided, and provide clear and appropriate direction based on this. You should also have the ability to work well within a team, as well as on your own and should be comfortable knowledge sharing. A high level of professionalism and proven communication skills are essential. We want someone who is keen to learn new technology and is driven to excel in their day to day activities and through continuous improvement to processes and the service provided by the team. Ideally you will be SC cleared or will have the ability to achieve SC clearance. A background of working on a Service Desk would be useful as would a technical IT degree. Desirable skills include: •Knowledge of ITIL •Knowledge of Agile environments •Experience of IT Systems Administration •Knowledge of Powershell, SQL, Sail Point or Service Now. Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Skills Active Directory Communication (Oral/Written) Microsoft Excel Reference 692924 Click here to apply
Job Title: Project Manager Suitable For: Agile Project Manager, SDLC, IT Project Manager, Software Salary: upto £60,000 dependant on experience. Location: Customer Facing in Luton, Watford, North/Central London Work Pattern: 37.5 Fulltime Monday to Friday Contract Type: Perm Industry: Project Management as a Service Access Talent are Project and Programme Resourcing Specialists for the permanent, contract and interim market. Project Manager The Role To work as a Project Manager to provide project management to EXTERNAL IT customers. The candidate should have experience of undertaking enterprise projects including multiple technology streams, transition streams and providing direction to a number of technical and project personnel. A proven track record, of delivering complex technical projects, with a number of years Project Management experience. Candidates should be able to demonstrate a strong background in software and application delivery. Experience of Agile is ideal, with an understanding of change control procedures. This should ensure that you are fully understanding of how scope changes impact on the projects, the procedures necessary to cover and control change and also the commercial elements of potential changes to overall budgets. To ensure that any assigned contracted projects are undertaken in a professionally implemented manner in line with specific quality standards and processes as laid down by the Project Department. To ensure the project as a minimum meets stated requirements and is profitable to the business and/or is delivered within the agreed financial constraints. Key Responsibilities All activities completed must fall within the approved core solutions products and services which have been defined by the company or, if not, introduced via approved procedures. The key responsibilities of the job will include: All aspects of Project Management; accountability for programme and project delivery Definition, scoping and planning of multi-disciplinary programs and projects Programme and project structuring and portfolio management Building key relationships Feasibility studies and business case development Business Change Implementation Roll-out design and management Benefits tracking Programme and Project audits and assurance reviews You will be responsible for ensuring that all Projects are managed to agreed standards and methodology, and deliver the expected benefits. The main responsibilities of this role will include: Project managing medium to large scale IT Change and Software Projects Proven management of Business Analysts, Senior Project Managers, Junior PM, Support staff, SMEs and TDA's; Sit on Steering Groups and/or liaise with the Project/Program Sponsor/Board; Keep aware of the external environment and facilitate public relations; Ensure satisfactory liaison with Stakeholders and customers at all required levels; Establish consistent management policies and guidelines; Plan and prioritise sub-projects to meet the overall project goals; Oversee selection and appointment of services and resources to projects; Approve the major commitments on behalf of the performing organisation, including clients, partners and vendors (multi-sourcing); Where necessary - resolve resource conflicts Facilitate regular reporting, reviews and audits; Organise the transfer of 'Care, custody and control' of the entire works upon completion; Ensure efficient closure and archiving of project or program records. Building and managing stakeholder maps; Undertaking Supplier selection, management and point of escalation; Initiating and maintaining project plans and documentation; Managing and motivating project teams; Supporting negotiations with external vendors Have a proven track-record of financial management, with significant budgets; Initiating and maintaining plans and documentation. We aim to respond to all applicants within 15 days - to avoid missing out please apply today. Access Talent Ltd. ("We") are committed to protecting and respecting your privacy. We are a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following Privacy Notice carefully to understand our views and practices regarding your personal data and how we will treat it. / privacy-notice
Jun 15, 2019
Job Title: Project Manager Suitable For: Agile Project Manager, SDLC, IT Project Manager, Software Salary: upto £60,000 dependant on experience. Location: Customer Facing in Luton, Watford, North/Central London Work Pattern: 37.5 Fulltime Monday to Friday Contract Type: Perm Industry: Project Management as a Service Access Talent are Project and Programme Resourcing Specialists for the permanent, contract and interim market. Project Manager The Role To work as a Project Manager to provide project management to EXTERNAL IT customers. The candidate should have experience of undertaking enterprise projects including multiple technology streams, transition streams and providing direction to a number of technical and project personnel. A proven track record, of delivering complex technical projects, with a number of years Project Management experience. Candidates should be able to demonstrate a strong background in software and application delivery. Experience of Agile is ideal, with an understanding of change control procedures. This should ensure that you are fully understanding of how scope changes impact on the projects, the procedures necessary to cover and control change and also the commercial elements of potential changes to overall budgets. To ensure that any assigned contracted projects are undertaken in a professionally implemented manner in line with specific quality standards and processes as laid down by the Project Department. To ensure the project as a minimum meets stated requirements and is profitable to the business and/or is delivered within the agreed financial constraints. Key Responsibilities All activities completed must fall within the approved core solutions products and services which have been defined by the company or, if not, introduced via approved procedures. The key responsibilities of the job will include: All aspects of Project Management; accountability for programme and project delivery Definition, scoping and planning of multi-disciplinary programs and projects Programme and project structuring and portfolio management Building key relationships Feasibility studies and business case development Business Change Implementation Roll-out design and management Benefits tracking Programme and Project audits and assurance reviews You will be responsible for ensuring that all Projects are managed to agreed standards and methodology, and deliver the expected benefits. The main responsibilities of this role will include: Project managing medium to large scale IT Change and Software Projects Proven management of Business Analysts, Senior Project Managers, Junior PM, Support staff, SMEs and TDA's; Sit on Steering Groups and/or liaise with the Project/Program Sponsor/Board; Keep aware of the external environment and facilitate public relations; Ensure satisfactory liaison with Stakeholders and customers at all required levels; Establish consistent management policies and guidelines; Plan and prioritise sub-projects to meet the overall project goals; Oversee selection and appointment of services and resources to projects; Approve the major commitments on behalf of the performing organisation, including clients, partners and vendors (multi-sourcing); Where necessary - resolve resource conflicts Facilitate regular reporting, reviews and audits; Organise the transfer of 'Care, custody and control' of the entire works upon completion; Ensure efficient closure and archiving of project or program records. Building and managing stakeholder maps; Undertaking Supplier selection, management and point of escalation; Initiating and maintaining project plans and documentation; Managing and motivating project teams; Supporting negotiations with external vendors Have a proven track-record of financial management, with significant budgets; Initiating and maintaining plans and documentation. We aim to respond to all applicants within 15 days - to avoid missing out please apply today. Access Talent Ltd. ("We") are committed to protecting and respecting your privacy. We are a recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). This statement together with our privacy notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following Privacy Notice carefully to understand our views and practices regarding your personal data and how we will treat it. / privacy-notice
LOCATION UK Leeds Manston Lane ABOUT US Communisis is an integrated business services company which drives client value through the provision of increasingly digitally enabled solutions for regulated communication and marketing execution. Communisis has built its organisation to deliver on this, with a unique combination of market and consumer insight, customer communications strategy, technology and transformational expertise. YOUR ROLE The role of a Senior Test Analyst is to ensure the quality of software solutions through the application of industry standard testing best practices. The Senior Test Analyst will work across a range of products, services and platforms to validate solutions to meet our customers' needs. They will have a minimum of 5 years' experience across different testing disciplines and industries and have a wide knowledge of automation testing tools, framework design and test automation execution and maintenance. This role requires previous experience working across ERP solutions (Epicor preferable) KEY RESPONSIBILITIES In this role you will be responsible for the following; Review requirements and technical specifications to produce high quality test scenarios and test cases Execute manual test cases, recording progress and identifying deviations from expected behaviour Define automation test cases, coverage and implement advanced automation solutions Subject Matter Expert to support a range of products and services including ERP, procurement and marketing tools, print workflow and digital communication platforms Raise defects / Bugs against deviations from expected behaviour, clearly communicating the steps to recreate Create test data sets to support testing activities Write testing documentation to define and summarize testing activities. Suggest and support the implementation of process and technology improvements Support junior team members to develop their technical skills and testing capabilities WHAT YOU'LL BRING An excellent understanding of the software development lifecycle in both Agile and Waterfall 5+ years of software testing experience Strong Test Automation experience, defining and implementing testing frameworks Strong technical skillset and ability to understand complex technical solutions and understanding of a wide range of testing and development tools Excellent problem-solving skills Excellent communication skills Keen attention to detail ISTQB certification OTHER INFORMATION Salary: £25,000 - £33,000 p/a Job Closing Date: 07/06/2019
Jun 15, 2019
LOCATION UK Leeds Manston Lane ABOUT US Communisis is an integrated business services company which drives client value through the provision of increasingly digitally enabled solutions for regulated communication and marketing execution. Communisis has built its organisation to deliver on this, with a unique combination of market and consumer insight, customer communications strategy, technology and transformational expertise. YOUR ROLE The role of a Senior Test Analyst is to ensure the quality of software solutions through the application of industry standard testing best practices. The Senior Test Analyst will work across a range of products, services and platforms to validate solutions to meet our customers' needs. They will have a minimum of 5 years' experience across different testing disciplines and industries and have a wide knowledge of automation testing tools, framework design and test automation execution and maintenance. This role requires previous experience working across ERP solutions (Epicor preferable) KEY RESPONSIBILITIES In this role you will be responsible for the following; Review requirements and technical specifications to produce high quality test scenarios and test cases Execute manual test cases, recording progress and identifying deviations from expected behaviour Define automation test cases, coverage and implement advanced automation solutions Subject Matter Expert to support a range of products and services including ERP, procurement and marketing tools, print workflow and digital communication platforms Raise defects / Bugs against deviations from expected behaviour, clearly communicating the steps to recreate Create test data sets to support testing activities Write testing documentation to define and summarize testing activities. Suggest and support the implementation of process and technology improvements Support junior team members to develop their technical skills and testing capabilities WHAT YOU'LL BRING An excellent understanding of the software development lifecycle in both Agile and Waterfall 5+ years of software testing experience Strong Test Automation experience, defining and implementing testing frameworks Strong technical skillset and ability to understand complex technical solutions and understanding of a wide range of testing and development tools Excellent problem-solving skills Excellent communication skills Keen attention to detail ISTQB certification OTHER INFORMATION Salary: £25,000 - £33,000 p/a Job Closing Date: 07/06/2019
Job order - J0 - Permanent Full Time Title Application Support / IT Service Support Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description Application Support / IT Service Support Position Description Locations: London, Portsmouth, Hook, Stevenage and Hereford Would you like to work for an organisation with over 40 years' experience delivering secure, mission-critical IT solutions to Space, Defence and Intelligence clients. CGI provides secure, mission-critical solutions to Space, Defence and Intelligence clients We have some exciting opportunities for Support Engineers, Application Support Analyst's, Helpdesk and Service Desk Analyst's at varying levels who are looking to join our Space, Defence & Intelligence business unit. We need junior, mid-level, senior and lead Engineers, based in multiple locations, working for a range of clients and at different security levels. Whatever your current level of experience, the technical breadth of our programmes offers the ability to extend and deepen your skill set, where training is delivered through a combination of mentoring, on-line and classroom based courses via our technical partners. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance (Solely British National). Your future duties and responsibilities Depending on your area of expertise: App Support •Incident response to ensure availability of operational services •Pro-actively maintain and improve the performance of systems. •Support of either a Windows or Linux System environment patching applications through scripting •Identification and resolution of performance anomalies and system defects. •Carry out routine system administrative tasks such as patching. IT Support •Logging and responding to tickets in the IT Service Management system •Support of either a Windows or Linux System environment patching applications through scripting •Participating in the Service Desk Mailbox Rota •Configuration, deployment and support of end user hardware (laptops, desktops, Blackberry handsets printers etc) •Creation and management of new users accounts •Deployment of software applications to client machines •Maintenance and creation of technical documentation as required •Managing the sites backup regime •Maintaining site inventory equipment and asset registry •Network patching and hardware moves Required qualifications to be successful in this role Essential Skills: •Proven track record of working as a Linux and/or Windows System Administrator •Strong familiarity with tools such as the ATLASSIAN suite, SSH, CMD or Powershell •Able to write scripts using Python, Bash, DOS or powershell •Root cause analysis and debugging to aid in resolution of functional and performance related defects •Networking familiarity - e.g. Can describe HTTP protocol, TCP/IP etc •A passion for learning new technologies and innovation •Previous experience in a support / Service Desk environment •Windows 7 / Windows 10 support or support of an opensource platform •Understanding of Active Directory administration •Microsoft Office 2010 (strong knowledge of Outlook 2010 preferred) •Familiarity with Remedy (or similar) IT Service Management system Desirable Skills: •Scripting - SQL, Python, Bash, DOS, Powershell •Databases - Oracle, MySQL, Postgres •Web applications - Apache Tomcat and Microsoft IIS •Working knowledge of Hadoop or distributed computation •Working knowledge of automation/configuration management (i.e. Ansible) •Understanding of email security products (e.g. Fortimail, Clearswift Secure Email Gateway) •NTFS permissions •Scripting skills SSH, CMD or Powershell •Python, Bash or DOS •HTTP - TCP/IP •Print server / printer hardware knowledge •Experience of Microsoft Server 2012 •ITIL awareness •Demonstrable analytical and consulting experience working across a broad range of military, civil government and commercial organisations Our projects are based in a CGI office or client site but may require travel to other locations. The successful candidate must be able to spend time working away from home, if required. Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Skills Reference 688103 Click here to apply
Jun 15, 2019
Full time
Job order - J0 - Permanent Full Time Title Application Support / IT Service Support Category Infrastructure/Cloud City London, England - London, United Kingdom Job Description Application Support / IT Service Support Position Description Locations: London, Portsmouth, Hook, Stevenage and Hereford Would you like to work for an organisation with over 40 years' experience delivering secure, mission-critical IT solutions to Space, Defence and Intelligence clients. CGI provides secure, mission-critical solutions to Space, Defence and Intelligence clients We have some exciting opportunities for Support Engineers, Application Support Analyst's, Helpdesk and Service Desk Analyst's at varying levels who are looking to join our Space, Defence & Intelligence business unit. We need junior, mid-level, senior and lead Engineers, based in multiple locations, working for a range of clients and at different security levels. Whatever your current level of experience, the technical breadth of our programmes offers the ability to extend and deepen your skill set, where training is delivered through a combination of mentoring, on-line and classroom based courses via our technical partners. Our roles are only available if you hold or fulfil the criteria to obtain a UK Security Clearance (Solely British National). Your future duties and responsibilities Depending on your area of expertise: App Support •Incident response to ensure availability of operational services •Pro-actively maintain and improve the performance of systems. •Support of either a Windows or Linux System environment patching applications through scripting •Identification and resolution of performance anomalies and system defects. •Carry out routine system administrative tasks such as patching. IT Support •Logging and responding to tickets in the IT Service Management system •Support of either a Windows or Linux System environment patching applications through scripting •Participating in the Service Desk Mailbox Rota •Configuration, deployment and support of end user hardware (laptops, desktops, Blackberry handsets printers etc) •Creation and management of new users accounts •Deployment of software applications to client machines •Maintenance and creation of technical documentation as required •Managing the sites backup regime •Maintaining site inventory equipment and asset registry •Network patching and hardware moves Required qualifications to be successful in this role Essential Skills: •Proven track record of working as a Linux and/or Windows System Administrator •Strong familiarity with tools such as the ATLASSIAN suite, SSH, CMD or Powershell •Able to write scripts using Python, Bash, DOS or powershell •Root cause analysis and debugging to aid in resolution of functional and performance related defects •Networking familiarity - e.g. Can describe HTTP protocol, TCP/IP etc •A passion for learning new technologies and innovation •Previous experience in a support / Service Desk environment •Windows 7 / Windows 10 support or support of an opensource platform •Understanding of Active Directory administration •Microsoft Office 2010 (strong knowledge of Outlook 2010 preferred) •Familiarity with Remedy (or similar) IT Service Management system Desirable Skills: •Scripting - SQL, Python, Bash, DOS, Powershell •Databases - Oracle, MySQL, Postgres •Web applications - Apache Tomcat and Microsoft IIS •Working knowledge of Hadoop or distributed computation •Working knowledge of automation/configuration management (i.e. Ansible) •Understanding of email security products (e.g. Fortimail, Clearswift Secure Email Gateway) •NTFS permissions •Scripting skills SSH, CMD or Powershell •Python, Bash or DOS •HTTP - TCP/IP •Print server / printer hardware knowledge •Experience of Microsoft Server 2012 •ITIL awareness •Demonstrable analytical and consulting experience working across a broad range of military, civil government and commercial organisations Our projects are based in a CGI office or client site but may require travel to other locations. The successful candidate must be able to spend time working away from home, if required. Build your career with us. It is an extraordinary time to be in business. As digital transformation continues to accelerate, CGI is at the center of this change-supporting our clients' digital journeys and offering our professionals exciting career opportunities. At CGI, our success comes from the talent and commitment of our professionals. As one team, we share the challenges and rewards that come from growing our company, which reinforces our culture of ownership. All of our professionals benefit from the value we collectively create. Be part of building one of the largest independent technology and business services firms in the world. Learn more about CGI at . No unsolicited agency referrals please. CGI is an equal opportunity employer. Skills Reference 688103 Click here to apply
Junior Service Desk Analyst Basingstoke, Hampshire, £17,000 - £19,000 Are you a proactive and customer focused IT Service Desk Technician, used to maintaining and providing 1st line IT support? If you have strong understanding of software, operating systems, networks and VoIP/PBX and at least 1 years' experience providing 1st Line technical support in a fast paced environment, the this is the job for you! Reassured are a growing Life Insurance brokerage, and we are already the largest in the UK. We have appeared in the 'Times top 100 companies to work for list' for the last 4 years. Successful candidates will have excellent communication and customer service skills and be able to demonstrate the ability to question non-technical colleagues about technical issues, in order to quickly diagnose the problem and communicate the solution in a timely fashion. The Role Will Include ·Installing and configuring computer hardware operating systems and applications ·Troubleshooting system and network problems including diagnosing and solving hardware/software faults and talking staff through a series of actions to resolve technical issues ·Testing and evaluating new technology and supporting the rollout of new applications ·Providing support, including procedural documentation and relevant repairs ·Setting up new users' accounts and profiles and dealing with password issues You will need: ·At least one year's experience in supporting a mixed Windows/Linux environment including ·Great problem solving skills and logical thinking ·Excellent communication skills; ·Fastidious attention to detail; ·Flexible can-do attitude; ·Desire for personal development and learning; ·Comfortable travelling to different UK office locations, often involving overnight stays of 2/3 night at a time; In return we can offer career progression in a growing IT department at the heart of a successful and growing company. Full Job Description available on request.
Jun 15, 2019
Junior Service Desk Analyst Basingstoke, Hampshire, £17,000 - £19,000 Are you a proactive and customer focused IT Service Desk Technician, used to maintaining and providing 1st line IT support? If you have strong understanding of software, operating systems, networks and VoIP/PBX and at least 1 years' experience providing 1st Line technical support in a fast paced environment, the this is the job for you! Reassured are a growing Life Insurance brokerage, and we are already the largest in the UK. We have appeared in the 'Times top 100 companies to work for list' for the last 4 years. Successful candidates will have excellent communication and customer service skills and be able to demonstrate the ability to question non-technical colleagues about technical issues, in order to quickly diagnose the problem and communicate the solution in a timely fashion. The Role Will Include ·Installing and configuring computer hardware operating systems and applications ·Troubleshooting system and network problems including diagnosing and solving hardware/software faults and talking staff through a series of actions to resolve technical issues ·Testing and evaluating new technology and supporting the rollout of new applications ·Providing support, including procedural documentation and relevant repairs ·Setting up new users' accounts and profiles and dealing with password issues You will need: ·At least one year's experience in supporting a mixed Windows/Linux environment including ·Great problem solving skills and logical thinking ·Excellent communication skills; ·Fastidious attention to detail; ·Flexible can-do attitude; ·Desire for personal development and learning; ·Comfortable travelling to different UK office locations, often involving overnight stays of 2/3 night at a time; In return we can offer career progression in a growing IT department at the heart of a successful and growing company. Full Job Description available on request.
What impact will you make? The Opportunity For us, developers are not people who sit in a room somewhere churning out code. As a member of our team, we need you to lead, guide, plan, explain, working alongside clients and other agency disciplines, cracking problems with a mix of technical expertise and innovative thinking. It's how we outclass the competition and create the best digital experiences. As part of our team you'll be responsible for developing cutting-edge digital solutions. You'll have the chance to work with some of the best developers, UX designers and strategists in the business, using digital to shape the future of how we live, work and play. Role description As a proven engineer with a strong base of software engineering or IT ops experience, it will be your job to build and operate the technical platforms that underpin some of our most prominent delivery projects. This is a multi-disciplinary role which will primarily take on infrastructure and environments management responsibilities that require specialist skills. You will also have a remit to help promote DevOps across all functions of a project or programme. We don't just want "implementers"; we need people who can work in an embedded way with developers, business analysts and test managers, ensuring that systems are built in a way that makes them fast, maintainable, stable and able to handle frequent, incremental change. Location Based in our airy and bustling offices in Belfast, with its legendary coffee machine and model train track, you'll also have a chance to work with clients throughout Europe and beyond. Hours This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us. Responsibilities Provide expertise in one or more of the following areas: systems administration, infrastructure automation, "full-stack" software development, virtualisation/cloud/container platforms, environments and configuration management. Collaborate daily with customer development teams, IT service groups and 3rd parties to build and operate environments for software testing and training purposes. Be a custodian of a team's Deployment Pipeline; the set of technical and business assurance activities that support the transition of application and infrastructure services from development through to production. Coordinate the work of a small team of junior engineers, or the build of a sizeable application or tooling component. Be a thought leader and mentor to other team members. Requirements Overall, you're an ideas person and problem solver as well as a hands-on doer - that's important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. We're expanding fast, so we're looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. A good graduate degree (First or Upper Second) is a must, along with the right to live and work in the UK For a full job description please visit our online Deloitte Careers portal. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. Requisition code: 144306
Jun 15, 2019
What impact will you make? The Opportunity For us, developers are not people who sit in a room somewhere churning out code. As a member of our team, we need you to lead, guide, plan, explain, working alongside clients and other agency disciplines, cracking problems with a mix of technical expertise and innovative thinking. It's how we outclass the competition and create the best digital experiences. As part of our team you'll be responsible for developing cutting-edge digital solutions. You'll have the chance to work with some of the best developers, UX designers and strategists in the business, using digital to shape the future of how we live, work and play. Role description As a proven engineer with a strong base of software engineering or IT ops experience, it will be your job to build and operate the technical platforms that underpin some of our most prominent delivery projects. This is a multi-disciplinary role which will primarily take on infrastructure and environments management responsibilities that require specialist skills. You will also have a remit to help promote DevOps across all functions of a project or programme. We don't just want "implementers"; we need people who can work in an embedded way with developers, business analysts and test managers, ensuring that systems are built in a way that makes them fast, maintainable, stable and able to handle frequent, incremental change. Location Based in our airy and bustling offices in Belfast, with its legendary coffee machine and model train track, you'll also have a chance to work with clients throughout Europe and beyond. Hours This is a permanent role. We encourage careful consideration of agile ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is interesting as a permanent role with a degree of flexibility please do discuss with us. Responsibilities Provide expertise in one or more of the following areas: systems administration, infrastructure automation, "full-stack" software development, virtualisation/cloud/container platforms, environments and configuration management. Collaborate daily with customer development teams, IT service groups and 3rd parties to build and operate environments for software testing and training purposes. Be a custodian of a team's Deployment Pipeline; the set of technical and business assurance activities that support the transition of application and infrastructure services from development through to production. Coordinate the work of a small team of junior engineers, or the build of a sizeable application or tooling component. Be a thought leader and mentor to other team members. Requirements Overall, you're an ideas person and problem solver as well as a hands-on doer - that's important. And you know it takes a mix of people to do amazing work, so you love collaborating with and learning from people with different skills, backgrounds and perspectives. If you have an interesting or unusual mix of skills yourself, even better. We're expanding fast, so we're looking for people who are, by which we mean natural initiative-takers who bring out the best in others, are brilliant listeners and can grow our business without compromising standards, integrity or culture. A good graduate degree (First or Upper Second) is a must, along with the right to live and work in the UK For a full job description please visit our online Deloitte Careers portal. Deloitte LLP is a limited liability partnership registered in England and Wales with registered number OC303675 and registered office at 2 New Street Square, London, EC4A 3BZ. Deloitte LLP is the United Kingdom affiliate of Deloitte NWE LLP, a member firm of Deloitte Touche Tohmatsu Limited, a UK private company limited by guarantee ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. Requisition code: 144306
** Junior Systems Test Analyst ** IMMEDIATE START AND INTERVIEWS £25K + GREAT BENEFITS + STUDY SUPPORT Guildford, Surrey We are currently recruiting for a Junior Test Analyst based in Guildford. This is a key position within an established team responsible for our client's transaction processing platform. This is a permanent, full time position and your normal hours of work will be from 08:30 to 17:00 Monday to Friday, although some flexibility will be required. The Junior Test Analyst is a key member of the team, testing systems changes and new software releases on the Company's core processing platform. The successful candidate will work with external and internal resources to analyse the scope of testing that is required and then to create and update detailed test plans as required. Testing in this environment considers the impact on both devices and internal systems such as transaction reporting and monitoring. The role will be hands on, executing a large proportion of the testing but being supported by other team members as necessary. Whilst our client is not looking for anyone with previous testing Experience what we are looking for is an individual with an interest in Testing and an enthusiasm to learn and grow into the role. What you need to become a Junior Test Analyst: A general knowledge of IT. Good Microsoft Word and Excel skills. Be able to demonstrate logical thought processes. The ability to demonstrate a methodical approach to tasks, with good levels of attention to detail and the ability to record results concisely and accurately; A desire to learn, and an interest in software testing. Ability to work with minimal supervision. In return, our client will provide: On the job training and financial support for external study after a qualifying period. They would encourage the candidate to work toward their ISEB/ISTQB Certification. In addition, you will be provided with everything you need to perform your role and you will be supported by our clients talented and established team at every step of the way. For further details, please contact the Guildford, Tate office. Tate is acting as an Employment Agency in relation to this vacancy.
Jun 15, 2019
** Junior Systems Test Analyst ** IMMEDIATE START AND INTERVIEWS £25K + GREAT BENEFITS + STUDY SUPPORT Guildford, Surrey We are currently recruiting for a Junior Test Analyst based in Guildford. This is a key position within an established team responsible for our client's transaction processing platform. This is a permanent, full time position and your normal hours of work will be from 08:30 to 17:00 Monday to Friday, although some flexibility will be required. The Junior Test Analyst is a key member of the team, testing systems changes and new software releases on the Company's core processing platform. The successful candidate will work with external and internal resources to analyse the scope of testing that is required and then to create and update detailed test plans as required. Testing in this environment considers the impact on both devices and internal systems such as transaction reporting and monitoring. The role will be hands on, executing a large proportion of the testing but being supported by other team members as necessary. Whilst our client is not looking for anyone with previous testing Experience what we are looking for is an individual with an interest in Testing and an enthusiasm to learn and grow into the role. What you need to become a Junior Test Analyst: A general knowledge of IT. Good Microsoft Word and Excel skills. Be able to demonstrate logical thought processes. The ability to demonstrate a methodical approach to tasks, with good levels of attention to detail and the ability to record results concisely and accurately; A desire to learn, and an interest in software testing. Ability to work with minimal supervision. In return, our client will provide: On the job training and financial support for external study after a qualifying period. They would encourage the candidate to work toward their ISEB/ISTQB Certification. In addition, you will be provided with everything you need to perform your role and you will be supported by our clients talented and established team at every step of the way. For further details, please contact the Guildford, Tate office. Tate is acting as an Employment Agency in relation to this vacancy.
A vacancy has arisen for a Junior Analyst Programmer to support the business of this Lloyd's Syndicate to enable users to make key business decisions. This role includes providing short-term support in all areas of our clients IT department. Responsibilities include: Working as part of small team, assisting with maintenance, development, upgrades and testing of SQL Databases, Data Warehousing and in-house bespoke systems Working in general areas of IT providing support where required Essential skills: Exposure to the insurance industry Proven experience of working with SQL Server, ideally version 2008 R2 and above Experience of using Visual Studio 2010/2015 Good knowledge of MS Access (2003 - 2016) including VBA Skills in the following areas are advantageous Proven ability of working in a team development environment, using Team Foundation Server for source control Familiarity with SSIS, SSAS and SSRS General all-round IT support knowledge
Jun 15, 2019
A vacancy has arisen for a Junior Analyst Programmer to support the business of this Lloyd's Syndicate to enable users to make key business decisions. This role includes providing short-term support in all areas of our clients IT department. Responsibilities include: Working as part of small team, assisting with maintenance, development, upgrades and testing of SQL Databases, Data Warehousing and in-house bespoke systems Working in general areas of IT providing support where required Essential skills: Exposure to the insurance industry Proven experience of working with SQL Server, ideally version 2008 R2 and above Experience of using Visual Studio 2010/2015 Good knowledge of MS Access (2003 - 2016) including VBA Skills in the following areas are advantageous Proven ability of working in a team development environment, using Team Foundation Server for source control Familiarity with SSIS, SSAS and SSRS General all-round IT support knowledge
Web Analyst / Digital Analyst / Marketing Analyst: Our client, a prestigious market leading organisation, are seeking a Web Analyst, which sits within the Data and Analysis team. You will be responsible for maintaining and developing their web analytics infrastructure, utilising Google Analytics and Google Tag Manager to deliver digital metrics to stakeholders and offer insight into online audiences. Key Responsibilities: Build and maintain accurate standardised web reports and dashboards to assess product performance and to inform marketing strategy & product development. Administer web analytics infrastructure using Google Analytics and Google Tag Manager to ensure that stakeholders can access the metrics and information they need to take effective decisions Produce ad hoc reports to inform business decisions as required To translate analysis into insight to inform audience, product, campaign and content strategy; enable understanding and optimising user journeys; measure and improve channel and campaign performance; ensure optimal conversion rates Support analytics self-service by helping users understand and own their data Help develop SEO and social media best practices across a variety of business functions Contribute to and collaborate within cross-functional project teams to support revenue generating strategies Skills and Qualifications: Knowledge of web analytics and tag management platforms, preferably Google Analytics and Google Tag Manager. Usage of tracking technologies in order to deliver accurate statistics Experience of delivering reporting programmes to business colleagues Proven ability to derive insight from data Ability to communicate with stakeholders throughout the business in order to understand requirements and translate these into technical briefs Excellent interpersonal skills with experience of building relationships with technical and non-technical colleagues Experience in a marketing or technical role, ideally within professional services, publishing or business information Educated to degree level or equivalent If you meet these requirements and would like to delve into a job with huge opportunities and progression, get in touch as soon as possible.
Jun 15, 2019
Full time
Web Analyst / Digital Analyst / Marketing Analyst: Our client, a prestigious market leading organisation, are seeking a Web Analyst, which sits within the Data and Analysis team. You will be responsible for maintaining and developing their web analytics infrastructure, utilising Google Analytics and Google Tag Manager to deliver digital metrics to stakeholders and offer insight into online audiences. Key Responsibilities: Build and maintain accurate standardised web reports and dashboards to assess product performance and to inform marketing strategy & product development. Administer web analytics infrastructure using Google Analytics and Google Tag Manager to ensure that stakeholders can access the metrics and information they need to take effective decisions Produce ad hoc reports to inform business decisions as required To translate analysis into insight to inform audience, product, campaign and content strategy; enable understanding and optimising user journeys; measure and improve channel and campaign performance; ensure optimal conversion rates Support analytics self-service by helping users understand and own their data Help develop SEO and social media best practices across a variety of business functions Contribute to and collaborate within cross-functional project teams to support revenue generating strategies Skills and Qualifications: Knowledge of web analytics and tag management platforms, preferably Google Analytics and Google Tag Manager. Usage of tracking technologies in order to deliver accurate statistics Experience of delivering reporting programmes to business colleagues Proven ability to derive insight from data Ability to communicate with stakeholders throughout the business in order to understand requirements and translate these into technical briefs Excellent interpersonal skills with experience of building relationships with technical and non-technical colleagues Experience in a marketing or technical role, ideally within professional services, publishing or business information Educated to degree level or equivalent If you meet these requirements and would like to delve into a job with huge opportunities and progression, get in touch as soon as possible.
Junior Digital Analyst London £30,000 - £38,000 Unrivalled leading website in their field seeks a junior web analyst to join a small team of 2! WHAT THEY DO They are specialists in their field, providing a website which offers a number of articles, services and updates in the market. Really highly regarded and instantly recognisable. WHAT YOU'LL BE DOING This role assists 1 other web analytics specialist in all digital projects. The role will be hands on, working in Google Analytics, with Google Tag Manager and dashboarding & reporting in Google Data Studio. It's a full-bodied role, allowing you to be involved from data collection, performance analysis, insights and some wider digital marketing. Any background in SEO, PPC, display, programmatic is a plus. You will essentially assist any web analytics projects and be mentored by a web analytics expert, so there is definitely room to learn and grow as an analyst. YOUR SKILLS AND EXPERIENCE You will need proven experience in the Google Stack, ideally GA & GTM, as well as Data Studio Reporting & Dashboarding - experience focusing on these two areas is great, there will be a lot of hands on analysis & reporting Commercial - a wider understanding of marketing analytics, digital analytics and how it all fits together will be invaluable in this role! THE BENEFITS Up to £38,000 basic salary for the right candidate Training & Support internally Other financial & softer perks too! HOW TO APPLY Please register your interest by sending your CV via the Apply link on this page. CONTACT For further details or to enquire about other roles, please contact Harriet Coleman at Harnham. KEY TERMS IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser
Jun 15, 2019
Full time
Junior Digital Analyst London £30,000 - £38,000 Unrivalled leading website in their field seeks a junior web analyst to join a small team of 2! WHAT THEY DO They are specialists in their field, providing a website which offers a number of articles, services and updates in the market. Really highly regarded and instantly recognisable. WHAT YOU'LL BE DOING This role assists 1 other web analytics specialist in all digital projects. The role will be hands on, working in Google Analytics, with Google Tag Manager and dashboarding & reporting in Google Data Studio. It's a full-bodied role, allowing you to be involved from data collection, performance analysis, insights and some wider digital marketing. Any background in SEO, PPC, display, programmatic is a plus. You will essentially assist any web analytics projects and be mentored by a web analytics expert, so there is definitely room to learn and grow as an analyst. YOUR SKILLS AND EXPERIENCE You will need proven experience in the Google Stack, ideally GA & GTM, as well as Data Studio Reporting & Dashboarding - experience focusing on these two areas is great, there will be a lot of hands on analysis & reporting Commercial - a wider understanding of marketing analytics, digital analytics and how it all fits together will be invaluable in this role! THE BENEFITS Up to £38,000 basic salary for the right candidate Training & Support internally Other financial & softer perks too! HOW TO APPLY Please register your interest by sending your CV via the Apply link on this page. CONTACT For further details or to enquire about other roles, please contact Harriet Coleman at Harnham. KEY TERMS IBM, Coremetrics, Google Analytics, GA, Omniture, SiteCatalyst, Adobe Analytics, Analyst, Web, Digital, Online, Website, Financial Services, Finance, A/B, Test, Split, Multivariate, MVT, Tracking, Code, Tagging, Tags, Insight, Client, Agency, Management, Strategy, CRO, Conversion, Optimisation, Optimizely, Test and Target, Adobe Target, Maxymiser, VWO, Visual Website Optimiser
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Strategic Insights & Analytics Team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram. You will: Help drive decision making using the power of behavioural /transactional data & research data - Deliver key strategic across company deep dives for Sky Executives (UK CEO + DRs). Working with colleagues across various disciplines to pull together holistic insights - this will include data from analytics, research & external data sources. - Summarise findings concisely, clearly, and persuasively in PowerPoint stories for Executives. - Develop recommendations for Sky's direction in response to strategic findings. - Personally, able to use analytical techniques at a strategy level to inform decisions, e.g. sizing opportunities, creating segments or clusters for focus. Techniques may include decision trees, regression, ML, clustering or segmentation. - Define and deliver an analytics roadmap for one or more of Sky's products/lifecycles (e.g. TV, Mobile, Broadband, Acquisitions, Churn, Customer base portfolio analysis, Content etc.) - People Manage for 1-3 more junior analysts. You'll have: - Insight generation: able to quickly understand business questions and come up with coherent analytical approaches. This includes complex strategic problems from Executives. - Technical skills hands on: Able to deal with complex problems using innovative and industry leading techniques. High levels of logical thinking & problem-solving skills. - Passion: Passionate about working with data and high levels of commitment for hands on work - Commerciality: able to tell a simple and persuasive story from multiple data sources to answer complex problems - Comms & Influence: proven track record influencing, engaging with, and responding to senior stakeholders with credibility. - Collaboration: able to work well with insights providers from other disciplines such as research - Experience of people management is desirable. We will also consider excellent technical analysts with a keen interest in people who are looking to get a management opportunity. - Worked in a dynamic environment: Enjoys working in an innovative, creative, and fast paced environment. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions, we might withdraw the offer. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. A job you love to talk about #LI-COO
Jun 15, 2019
Full time
We're Sky, Europe's biggest entertainment brand. Think top-quality shows. Breaking news. Innovative tech. Must-have products. Careers here mean the freedom and support you need to make an impact - pushing boundaries, creating solutions, hitting targets. And as part of our close-knit team, you'll enjoy plenty of benefits. Plus, experiences you'll only find at Sky. This role is an exciting opportunity to join us and work within our Strategic Insights & Analytics Team. The perks Sky Q, a generous pension and private health care. Access to over 12,000 LinkedIn Learning courses to support your development. And if that's not enough, our award-winning Osterley campus boasts six subsidised restaurants, a cinema, gym, and much more. To find out more about working with us, search #LifeatSky on LinkedIn, Twitter or Instagram. You will: Help drive decision making using the power of behavioural /transactional data & research data - Deliver key strategic across company deep dives for Sky Executives (UK CEO + DRs). Working with colleagues across various disciplines to pull together holistic insights - this will include data from analytics, research & external data sources. - Summarise findings concisely, clearly, and persuasively in PowerPoint stories for Executives. - Develop recommendations for Sky's direction in response to strategic findings. - Personally, able to use analytical techniques at a strategy level to inform decisions, e.g. sizing opportunities, creating segments or clusters for focus. Techniques may include decision trees, regression, ML, clustering or segmentation. - Define and deliver an analytics roadmap for one or more of Sky's products/lifecycles (e.g. TV, Mobile, Broadband, Acquisitions, Churn, Customer base portfolio analysis, Content etc.) - People Manage for 1-3 more junior analysts. You'll have: - Insight generation: able to quickly understand business questions and come up with coherent analytical approaches. This includes complex strategic problems from Executives. - Technical skills hands on: Able to deal with complex problems using innovative and industry leading techniques. High levels of logical thinking & problem-solving skills. - Passion: Passionate about working with data and high levels of commitment for hands on work - Commerciality: able to tell a simple and persuasive story from multiple data sources to answer complex problems - Comms & Influence: proven track record influencing, engaging with, and responding to senior stakeholders with credibility. - Collaboration: able to work well with insights providers from other disciplines such as research - Experience of people management is desirable. We will also consider excellent technical analysts with a keen interest in people who are looking to get a management opportunity. - Worked in a dynamic environment: Enjoys working in an innovative, creative, and fast paced environment. So, what are you waiting for? Apply now for a chance to forge your own career path and be brilliant as part of a bright, talented team. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions, we might withdraw the offer. We're happy to discuss flexible working. It's our people that make Sky Europe's leading entertainment company. That's why we work hard to be an inclusive employer, so everyone at Sky can be their best. A job you love to talk about #LI-COO
Job Title: Graduate Junior Web Designer Location: Doncaster Salary: Circa £17,000 to £20,000 Benefits: Pension, cycle to work scheme, annual leave purchase scheme, fitness scheme. This is an excellent opportunity for graduates with web design experience gained at university to join the team of a global leader and award-winning provider of training and qualifications, based at their head office in Doncaster. We are looking for someone with University experience of Photoshop along with an understanding of HTML, CSS and JavaScript The Company The company deliver e-learning solutions to well-known blue-chip companies and you will be working with some of the biggest names worldwide, creating innovative, unique e-learning courses. We are looking for a creative, forward thinking designer, who strives to achieve the best results. The successful candidate will have excellent communication skills dealing with all manner of people both internally and externally to the organisation, including project managers and stakeholders. The Role In this role you will be responsible for the design of e-learning courses based on highly interactive and engaging storyboards produced by the instructional design team. You will bring the storyboards to life utilising authoring tools and templates such as Lectora or Storyline 360, incorporating your design and development skills in Photoshop, HTML, CSS and JavaScript. The role involves duties as part of the e-learning Development team to produce high quality technology-enhanced e-learning resources to offer a blended learning approach. Experience Required For this role you will have a degree in a multimedia / digital design related subject and you will have gained experience in Photoshop and some understanding of HTML, CSS and JavaScript with the ability to create/modify/maintain interactive activities. We would also expect you to have a good level of visual design skills, an eye for detail is essential. Strong graphic design skills (particularly using Photoshop) and knowledge of usability principles are key. You should have strong interpersonal skills, a proactive approach and the ability to work not only independently, but also collaboratively as part of a team. The offices are located at the Lakeside in Doncaster and as this position is office based therefore you must be able to commute. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
Jun 15, 2019
Full time
Job Title: Graduate Junior Web Designer Location: Doncaster Salary: Circa £17,000 to £20,000 Benefits: Pension, cycle to work scheme, annual leave purchase scheme, fitness scheme. This is an excellent opportunity for graduates with web design experience gained at university to join the team of a global leader and award-winning provider of training and qualifications, based at their head office in Doncaster. We are looking for someone with University experience of Photoshop along with an understanding of HTML, CSS and JavaScript The Company The company deliver e-learning solutions to well-known blue-chip companies and you will be working with some of the biggest names worldwide, creating innovative, unique e-learning courses. We are looking for a creative, forward thinking designer, who strives to achieve the best results. The successful candidate will have excellent communication skills dealing with all manner of people both internally and externally to the organisation, including project managers and stakeholders. The Role In this role you will be responsible for the design of e-learning courses based on highly interactive and engaging storyboards produced by the instructional design team. You will bring the storyboards to life utilising authoring tools and templates such as Lectora or Storyline 360, incorporating your design and development skills in Photoshop, HTML, CSS and JavaScript. The role involves duties as part of the e-learning Development team to produce high quality technology-enhanced e-learning resources to offer a blended learning approach. Experience Required For this role you will have a degree in a multimedia / digital design related subject and you will have gained experience in Photoshop and some understanding of HTML, CSS and JavaScript with the ability to create/modify/maintain interactive activities. We would also expect you to have a good level of visual design skills, an eye for detail is essential. Strong graphic design skills (particularly using Photoshop) and knowledge of usability principles are key. You should have strong interpersonal skills, a proactive approach and the ability to work not only independently, but also collaboratively as part of a team. The offices are located at the Lakeside in Doncaster and as this position is office based therefore you must be able to commute. Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us
My client is a leading fashion retailer who are seeking a Business Systems Analyst's role to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. Key Responsibilities Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. To document existing and new systems showing details of processes, decision points, information and data flow and any connections to other systems including data entry or exit points. To provide coherent information to decision makers in the business regarding the viability and practicability of potential business systems. To negotiate and control costs for business solutions with external suppliers giving the best possible cost benefits to the business. To provide support to the business in relevant areas. This will include training users, allocating resource, resolving problems, installing and maintaining equipment. To produce functional and technical specifications for 3rd parties. Provide guidance and/or instruction to junior staff members. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications. Create system design proposals. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Ensure compatibility and interoperability of in-house computing systems. Create systems models, specifications, diagrams and charts to provide direction to system programmers. Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Provide orientation and training to end users for all modified and new systems. Conduct research on software and hardware products to justify recommendations and to support purchasing efforts. To hear more sent your CV to Sam at May & Stephens recruitment
Jun 15, 2019
My client is a leading fashion retailer who are seeking a Business Systems Analyst's role to plan, design, develop, and launch efficient business, financial, and operations systems in support of core organizational functions and business processes. Key Responsibilities Meet with decision makers, systems owners, and end users to define business, financial, and operations requirements and systems goals, and identify and resolve systems issues. To document existing and new systems showing details of processes, decision points, information and data flow and any connections to other systems including data entry or exit points. To provide coherent information to decision makers in the business regarding the viability and practicability of potential business systems. To negotiate and control costs for business solutions with external suppliers giving the best possible cost benefits to the business. To provide support to the business in relevant areas. This will include training users, allocating resource, resolving problems, installing and maintaining equipment. To produce functional and technical specifications for 3rd parties. Provide guidance and/or instruction to junior staff members. Lead design sessions in prototyping new systems for the purpose of enhancing business processes, operations, and information process flow. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Prepare and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in operating systems across the organization. Collaborate in the planning, design, development, and deployment of new applications, and enhancements to existing applications. Create system design proposals. Perform cost-benefit and return on investment analyses for proposed systems to aid management in making implementation decisions. Ensure compatibility and interoperability of in-house computing systems. Create systems models, specifications, diagrams and charts to provide direction to system programmers. Identify and establish scope and parameters of systems analysis in order to define outcome criteria and measure-taking actions. Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Provide orientation and training to end users for all modified and new systems. Conduct research on software and hardware products to justify recommendations and to support purchasing efforts. To hear more sent your CV to Sam at May & Stephens recruitment
BCA operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum. BCA touches over 3.5m vehicles a year as it provides services along the vehicle life cycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations. This is an exciting opportunity to join British Car Auctions, a fast paced company that really values your skills and hard work - a chance to work for BCA, a positive and focused team working for Europe's largest vehicle remarketing company. Main purpose of job: BCA see the extension of our digital capabilities as a substantial opportunity for the business and are investing significantly in all our digital capabilities. As a result, the Digital analytics team are expanding and creating the Junior Digital Analyst role to help understand overall online engagement of our customers. They will be working closely with various areas of the business to understand reporting requirements and driving insight into key customer pain points. Typical focus areas for the role: Identifying customer pain points and feeding into UX and product team backlogs Working closely with Product teams/Marketing to ensure appropriate tracking is included and can be benchmarked Working with data analysts in different business functions to leverage digital data for business advantage Leading tracking developments to provide additional insight into customer engagement Understanding how digital engagement can also drive physical purchasing behaviour Segmentation of data to provide a more in-depth insight of user's behaviour There will also be regular catch-ups with the wider business Intelligence team to understand how else we can use digital data to support the wider business. This position offers a great opportunity for someone looking to grow their skillset, learn new technical skills and expand business knowledge. Main Responsibilities: Support the analytic needs of BCA by analysing web traffic across the various web properties using Tools such as Adobe Analytics/Google Analytics Work with reporting team to help design simple to understand reporting dashboards to enable effective business usage of analytical outputs Ongoing analysis of digital behaviour and customer experience alongside the UX team using tools such as Usabilla Proactive identification of new opportunities to leverage data for business advantage Stay abreast of industry trends and best practices in the use and gathering of web data and responsibility for training other resources as required Support in the identification of data quality issues in the BCA data to help drive use of accurate information by all business functions across BCA Work closely with marketing teams to understand how we can accurately report on campaign effectiveness and recommendations Support the drive towards data definition standardisation and higher organisational data quality & consistency Working Hours Monday to Friday 9.00am - 5.30pm Essential Criteria Experience with working with Adobe Analytics or Google Analytics Experience with SQL in extracting data from source systems Handles multiple tasks, switches priorities and focuses as needed Excellent communication skills and ability to interact with all levels of end users and technical resources Understands the complex web ecosystems and best practices and applies this knowledge to their work Displays strong analytical skills and provides insights as well as recommendations for changes Advanced use of Excel and PowerPoint to report data to stakeholders Desirable Criteria Experience with Tag Management solutions (DTM/GTM) JavaScript Working for BCA We have been bringing together buyers and sellers for nearly 70 years. Starting in 1946 as Southern Counties Car Auctions, we were one of the first companies to let people across the UK buy and sell a wide range of cars at auction, from budget run-arounds to exotic imports. Working for BCA you will receive; Benefits include a minimum of 31 days holiday Inc. Bank Holidays Company pension scheme Internal promotion as much as possible Free parking onsite Cycle to work scheme Subsidised restaurant that delivers Reward scheme that offers online and high street discounts If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - apply now!
Jun 15, 2019
Full time
BCA operates the largest used-vehicle marketplace in the UK and Europe operating in 10 countries, 60 different locations, selling 1.3 million vehicles per annum. BCA touches over 3.5m vehicles a year as it provides services along the vehicle life cycle from port to dealerships for new vehicles to refurbishment and logistics for used vehicles and the core re-marketing and auction operations. This is an exciting opportunity to join British Car Auctions, a fast paced company that really values your skills and hard work - a chance to work for BCA, a positive and focused team working for Europe's largest vehicle remarketing company. Main purpose of job: BCA see the extension of our digital capabilities as a substantial opportunity for the business and are investing significantly in all our digital capabilities. As a result, the Digital analytics team are expanding and creating the Junior Digital Analyst role to help understand overall online engagement of our customers. They will be working closely with various areas of the business to understand reporting requirements and driving insight into key customer pain points. Typical focus areas for the role: Identifying customer pain points and feeding into UX and product team backlogs Working closely with Product teams/Marketing to ensure appropriate tracking is included and can be benchmarked Working with data analysts in different business functions to leverage digital data for business advantage Leading tracking developments to provide additional insight into customer engagement Understanding how digital engagement can also drive physical purchasing behaviour Segmentation of data to provide a more in-depth insight of user's behaviour There will also be regular catch-ups with the wider business Intelligence team to understand how else we can use digital data to support the wider business. This position offers a great opportunity for someone looking to grow their skillset, learn new technical skills and expand business knowledge. Main Responsibilities: Support the analytic needs of BCA by analysing web traffic across the various web properties using Tools such as Adobe Analytics/Google Analytics Work with reporting team to help design simple to understand reporting dashboards to enable effective business usage of analytical outputs Ongoing analysis of digital behaviour and customer experience alongside the UX team using tools such as Usabilla Proactive identification of new opportunities to leverage data for business advantage Stay abreast of industry trends and best practices in the use and gathering of web data and responsibility for training other resources as required Support in the identification of data quality issues in the BCA data to help drive use of accurate information by all business functions across BCA Work closely with marketing teams to understand how we can accurately report on campaign effectiveness and recommendations Support the drive towards data definition standardisation and higher organisational data quality & consistency Working Hours Monday to Friday 9.00am - 5.30pm Essential Criteria Experience with working with Adobe Analytics or Google Analytics Experience with SQL in extracting data from source systems Handles multiple tasks, switches priorities and focuses as needed Excellent communication skills and ability to interact with all levels of end users and technical resources Understands the complex web ecosystems and best practices and applies this knowledge to their work Displays strong analytical skills and provides insights as well as recommendations for changes Advanced use of Excel and PowerPoint to report data to stakeholders Desirable Criteria Experience with Tag Management solutions (DTM/GTM) JavaScript Working for BCA We have been bringing together buyers and sellers for nearly 70 years. Starting in 1946 as Southern Counties Car Auctions, we were one of the first companies to let people across the UK buy and sell a wide range of cars at auction, from budget run-arounds to exotic imports. Working for BCA you will receive; Benefits include a minimum of 31 days holiday Inc. Bank Holidays Company pension scheme Internal promotion as much as possible Free parking onsite Cycle to work scheme Subsidised restaurant that delivers Reward scheme that offers online and high street discounts If you're looking for a career that has great teamwork, training, rewards, long-term scope and is going places - apply now!
