1054 jobs found

Description: The Service Desk Analyst II provides timely and accurate response to all incoming incidents, requests, and alerts generated from calls and emails to the Service Desk. Analysts will record information relayed from the customer and the troubleshooting steps performed along with their corresponding results accurately in the case management system. The Service Desk Analyst assigns, prioritizes, and resolves incidents and requests in an efficient and concise manner. The analyst will maintain a high first-call resolution rate while meeting or exceeding performance metrics for utilization, occupancy, and ready time in queue. Manage personal queue of open tickets and continually follow up to ensure timely incident resolution and customer satisfaction. Proactively identify and take steps to resolve or eliminate recurring incident types. Participate in process improvement and knowledge documentation activity to positively impact customer satisfaction and increase operating effectiveness and efficiency. Summary/Objective Respond to incoming call and e-mail queues promptly and document incidents accurately and simultaneously into the case management system. Monitor tickets generated by Case Management Systems for critical problems; perform first-level troubleshooting to diagnose issues and escalate to the appropriate provider. Monitor and enforce system security guidelines for all clients. Create user accounts and access rights for clients when applicable. Administer, configure, and maintain Microsoft Windows Server environments, ensuring optimal performance, security and reliability. Collaborate with IT team members to monitor, manage and troubleshoot M365 services including Azure, EntraID and Intune Assist with administering M365 services such as Exchange online, Sharepoint, Azure and other related applications Provide exceptional customer service to all clients. Proactively support and maintain effective user relationships by educating clients on system operations and applications. Utilize all existing knowledge bases to research, resolve, and respond to incidents and requests received via phone and e-mail in a timely manner, in accordance with incident management standards. Provide accurate troubleshooting and creative solutions to user problems of basic to moderately complex nature to ensure customer productivity. Manage the incident resolution process for all open incidents by following up with assigned support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. Acquire and maintain current knowledge of relevant software, hardware, systems, and support policies to provide technically accurate solutions to customers. Administer Microsoft based systems as a shared responsibility, Active Directory, GPOs, DNS, NFS, and related enterprise management systems Administrative management of Web services such as IIS and Apache Ability to create new and manage email accounts in M365. Basic administrative support of databases such as Microsoft SQL and MySQL Work with a variety of proprietary customer applications for implementation and perform upgrades as required. As necessary, work with application support team for full resolution of any issues. Assist to develop internal documentation and procedures related to specific customer environments. Participate in after-hours (24 7) support on-call rotation, which will include calls on various technology platforms (including, but not limited to, Microsoft OS and basic network support) Participate in duties as assigned such as application support, patch management, client support activities, etc. Position Type/Expected Hours of Work Position is typically Monday through Friday, 8am to 5pm Eastern. Work time must be flexible for occasional outside normal business hours work based on client demand or need. Participation in an on-call schedule that is estimated to be one week on, six weeks off (on average). Travel Limited travel to/from the data center and/or client locations. Requirements: Competencies Proficient with wide range of technologies (Microsoft, Citrix, VMWare, Hyper-V, etc.) Working knowledge of PC's, operating systems, applications, networks, and hardware concepts Customer focused Understanding of IT processes and procedures concepts Excellent troubleshooting capabilities Monitoring of server performance and troubleshoot problem areas as needed Basic understanding of M365 environments including, Azure, Entra ID, Intune, and others. Strong analytical and problem-solving ability to effectively prioritize and execute tasks Good written, oral, and interpersonal communication skills Ability to work within an on-call rotation as well as nights and weekends Highly self-motivated and directed with keen attention to details Ability to work both independently and in a collaborative team environment Ability to grow and learn new technologies Willingness to learn, maintain, and sustain current and new technology related certifications and trainings, as offered or required Required Education and Experience 5+ years of experience with case management, troubleshooting, and service desk support. Minimum of High School Diploma Required Certificate and/or bachelor's degree in technology preferred PIed61-1750

Position Summary Serves as a senior Epic application subject matter expert responsible for the design, build, testing, implementation, integration, and ongoing support of Epic applications and related operational processes. Works closely with operational leaders, IT teams, vendors, and stakeholders to develop solutions that support clinical, financial, and operational workflows. Leads complex projects, integrations, and system enhancements while mentoring junior team members and supporting organizational initiatives. Key Responsibilities • Serve as a senior resource and subject matter expert for Epic applications, workflows, integrations, and operational processes. • Independently manage Epic design, configuration, testing, implementation, optimization, and support activities for complex initiatives and integrations involving Epic and non-Epic systems. • Collaborate with operational and technical stakeholders to analyze workflows, identify root causes of issues, recommend solutions, and implement system improvements. • Lead troubleshooting efforts for complex tickets, enhancements, integrations, and cross-functional system issues. • Perform advanced Epic builds, configurations, customizations, and modifications including security changes, order sets, templates, scheduling logic, provider setup, and integrated workflows. • Coordinate and manage integrations with third-party vendors and internal applications ensuring successful interoperability and functionality. • Participate in system upgrades, release management, integrated testing, maintenance, and enhancement prioritization. • Communicate project updates, risks, milestones, and recommendations to leadership, operational teams, and end users. • Support user training efforts, develop training materials, and provide guidance to super users and operational leaders. • Mentor junior analysts and provide leadership on best practices, operational processes, and project execution. • Participate in professional development activities including Epic training, certifications, conferences, and industry forums. Education • Bachelor's Degree required OR • Associate's Degree with 2 additional years of related experience OR • High School Diploma/GED with 4 additional years of related experience. Required Certifications Epic Cadance Epic Referrals Preferred Certifications • Lean Six Sigma Green Belt. • Additional ancillary Epic certifications. Required Experience • Minimum 3 years of Epic Cadance and Referral application support and/or implementation experience performing builds and configurations within targeted Epic applications. • Experience supporting operational workflows, troubleshooting complex issues, system analysis, integrations, and user support. • Experience presenting technical information to stakeholders and training end users. Preferred Experience • 5+ years of Epic Cadance and Referral application support and build experience. • Experience supporting hospital revenue cycle, patient scheduling, finance/billing, or related healthcare operational areas. • Experience working as an Epic super-user or within healthcare operational environments. The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting. Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.

Position: Business Analyst (Ref: 18410) Location: Indianapolis, IN USA, 46204 Salary: $43.20/hr. Duration: 1 Years 0 Months 18 Days - Contract Openings: 1 Deadline: 06/26/2026 Description: Local Candidate Only Hybrid We are seeking a Business Analyst who will provide technological analysis for system software. Essential Duties/Responsibilities: Understanding of the mission, vision, goals, user groups, business processes and workflows, and how MaGIK supports the business units. Work at the highest level of information systems analysis while considering the technical and/or business implications of the application of technology and/or improve processes to the current and future business environment Promotes the use of technical services to resolve business issues within the group, division, or program area. Deliver technical business solutions to customers while managing the expectations of customers, stakeholders, peers, and management. Conducts daily interaction with the other MaGIK sub-teams (software development, quality assurance, systems support, and project management) including activity statuses, project planning, resource planning, issue management, and information updates. Formulates and defines systems scope and objectives through research and fact-finding combined with a basic understanding of user needs, business systems and industry requirements for identified performance improvement projects. Meets regularly with customer, stakeholders and management providing project and status updates. Ensures business and user needs are met with timely and accurate service. Interacts with project managers to ensure project schedules and compliance. Participate in development of technical standards, procedures, and policies. Performs related duties as assigned. Solid experience and knowledge of industry standards for business analysis methodologies; including but not limited to wire framing, conceptual design, developing functional and non-functional requirements, creating user stories, creating traceability matrices, developing business workflows, translating business requests for IT and vice versa; and system testing including system testing documentation. Deep understanding of financial workflows and hands-on experience translating complex financial operations into scalable IT system requirements, configuration changes, and technical workflows. Advanced knowledge and experience of Microsoft products: Outlook, SharePoint, Word, Excel, Project, and Visio. Other knowledge or useful experience of Salesforce, Jira, and Axure RP. Expertise with full software development life cycle including software system analysis, functional design, technical design, development, testing, code review and production system support (Expert) Ability to understand QA/Testing Approaches and Applications Strong understanding and experience of SDLC and IT governance methodologies, tools and approaches to successful project implementations; including Agile and Waterfall software development methodologies and project management principles. Must have ability to quickly obtain a working knowledge of the IN-Child Welfare information systems. Must have ability to quickly obtain a working knowledge of the child welfare operations and functions of the divisions. Must have the interpersonal and organizational skills necessary to assist large technology project staffs composed of multiple levels of technologist and related child welfare services staff to recommend and manage solutions or resolve issues related to child welfare business systems. Must have the knowledge and skills needed to assist the division in quality assurance, strategic planning and development, process improvements, and client relationships. Must be current in the knowledge of new technologies relevant to child welfare business systems that will allow discussions and recommendations to division managers and their staff. Required / Desired Skills Bachelors Degree Required - 4 Years Experience performing business process analysis and creating documentation including BRDs, FRDs, user stories, and traceability matrices Required - 5 Years Experience in business process modeling and workflow design using Visio, BPMN, or similar tools Required - 5 Years Experience working across the full Software Development Lifecycle (SDLC), including analysis, design, testing support, and implementation Required - 5 Years Experience working in Agile and/or Waterfall environments using tools such as Jira or similar systems Required - 5 Years Experience supporting system testing, including test case development, UAT execution, and defect tracking Required - 5 Years Experience performing data analysis using SQL, advanced Excel, or Power BI for reporting and validation Required - 5 Years Experience working with systems integration concepts, including APIs (REST/SOAP) and data flow validation Required - 5 Years Experience working with enterprise platforms such as Salesforce, ERP systems, or similar technologies Required - 5 Years Salesforce Certified Administrator or Business Analyst Required - 1 Years Knowledge of Child Welfare Required - 1 Years PBA/CBAP Certification Required - 1 Years MCSE/CSEP Certification Required - 1 Years

Full-time Senior Net Revenue Analyst needed for a facility located in the Houston, TX area. This is a newly opened senior level position. NO VISA SPONSORSHIP OFFERED. Remote position but must reside locally. KODIAK EXPERIENCE REQUIRED: The candidate in this Senior Net Revenue Analyst position must have Kodiak (Crowe) experience to be considered. Need not apply if you don't have this experience. Position offers a competitive salary and robust recruitment package. MINIMUM QUALIFICATIONS Education: Bachelor's degree (preferred concentration in Business, Finance, Accounting or Economics). Advanced degree preferred. Licenses/Certifications: Certified Public Accountant preferred Experience / Knowledge / Skills: Minimum seven (7) years of work experience in net revenue Effective oral and written communication skills Revenue accounting knowledge and experience required Skills must include analytical capabilities sufficient for providing net revenue observations Working knowledge of net revenue and reimbursement structures from commercial and government payors Experience retrieving data from various systems such as Excel, Lawson, EPSI, and Crowe RCA

Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Certification in Cadence/Prelude or needs to obtain based on Epic educational requirements. Certification in Real Time Eligibility (RTE) or needs to obtain based on Epic educational requirements. Proficient in Microsoft applications including Word, Excel, and PowerPoint Associate or bachelor's degree or equivalent hospital experience preferred with a focus in healthcare, business, or information systems. Experience / Qualifications Prior analyst experience working with scheduling and registration systems. Work history/knowledge of scheduling and registration operations Prior experience with Epic's Cadence and Prelude modules a plus. Knowledge of the operational practices of scheduling and payer authorization, including nuances of provider schedules within an organization, scheduling practices for certain types of visits, and how these practices relate to the medical record flow for appointments. Knowledge of areas that integrate with Cadence, including check-in, registration, benefits, referrals, PCP assignment and orders. Intermediate proficiency in Microsoft Excel. Strong interpersonal communication and organization skills required. Work history in a Healthcare IT required. Position Summary The Epic Cadence/Prelude Application Analyst supports the mission of JMC by configuring and supporting financial applications within the Epic electronic health record (EHR) software. The Epic Cadence and Prelude Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Cadence and Prelude Application Analyst will provide application support and optimization. The Epic Cadence and Prelude Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The Associate must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Participates in planning, implementation and go-live activities for the assigned application which will include being on-site with the customer, gathering specifications, discovery questions, capturing process gaps, demonstrating Epic foundation build and workflow design and tracking risk/issues and requests. Comprehends and practices standards such as shared vs separate build guidelines, change control process, Guiding principles, Affiliate naming and numbering convention, data migration, support incident tracking and optimization request process for affiliates. Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners, and customers in a consistent manner. Demonstrates great teamwork, shares information with others, responsive with all communications/deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner. Takes personal ownership of issues, ensures a high degree of accuracy with all communications/deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner. Actively monitors assigned support tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner. Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership. Facilitates workflow adoption on new processes. Participates in system testing events by executing scripts. Accurately documents and reports any noted errors or deficiencies. Provides support to departments/end users during system upgrade and optimization activities. Executes assigned tasks under the supervision of senior team members/management. Ensures Tasks are completed within specified time frame. Utilizes system knowledge and available resources to address routine issues. Actively participates in departmental and customer team meetings. Provides input, and acts as a team resource by taking notes or other support activities. Maintains up-to-date application knowledge for assigned applications/process areas. Utilizes appropriate resources to further knowledge to address issues or complete assigned tasks. Actively participates in testing of downtime processes. Activities may include executing test scripts, working with end users or other tasks to support downtime activities. Participates in discussions related to the development of training content for users. Provides support to formal training classes, when necessary, in the form of proctoring, materials preparation or other tasks as necessary. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Intermittent periods of standing, walking, sitting, minor lifting, and extensive computer work. Threshold Requirements These threshold requirements are required and completed on a yearly basis. Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation. TB/PPD Surveillance Program. Maintenance of required professional licensing and/or certification(s).

Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.

Job Description Ranked for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS). Education Bachelor's degree in Clinical Informatics, Computer Science, Information Systems, Business Computer Systems, or equivalent experience in healthcare or IT related field. Experience / Qualifications Epic Certified in respective application upon hire or obtain within 9 months of employment Proficient in Microsoft applications including Word, Excel, and PowerPoint Registered Nurse or Allied Health Professional Prior analyst experience working with inpatient clinical systems. Work history/knowledge of inpatient clinical operations (e.g., order entry, clinical documentation, etc.) Prior experience with Clinical Documentation inc, Stork L&D, Secure Chat, & Rover a plus. Work history/knowledge of Inpatient/OB Nursing workflows Strong interpersonal communication and organization skills required. Work history in a Healthcare required. Position Summary The Epic Inpatient Application Analyst supports the mission of JMC by configuring and supporting Inpatient ClinDoc applications within the Epic electronic health record (EHR) software. The Epic Inpatient Application Analyst serves as a liaison between system end-users (customers), operational leaders, additional support resources and vendors to design, build and optimize their assigned applications in a timely and high-quality manner. The Epic Inpatient Application Analyst will provide application support and optimization. The Epic Inpatient Application Analyst must be able to analyze business issues/requirements and workflows and apply their application knowledge to meet operational and organizational needs. Project implementation responsibilities include collaborating with customers contributing to the analysis, testing, and documentation and implementation of medium to high complexity activities of assigned software. This position must possess sufficient detailed healthcare knowledge and systems expertise to implement medium to high complexity assigned application with minimal guidance. The team member must be a self-motivated individual with exceptional communication and interpersonal skills and the ability to work well in team environments. Acting as the primary support contact for the application's end users Identifying issues that arise in their application area as well as issues that impact other application teams and working to resolve them. Guiding workflow design, building, and testing the system, and analyzing other technical issues associated with Epic software. Identifying and implementing requested changes to the system Serving as a liaison between end users' workflow needs and Epic implementation staff. Maintaining regular communication with Epic representatives, including participating in weekly project team meetings Working with Epic representatives, your organization's business community, and end users to ensure the system meets the organization's business needs in regard to the project deliverables and timeline. Developing an understanding of operational needs to set the direction for the organization's workflows by attending site visits and other integrated sessions. Participating in training and working with end users Troubleshooting problems and questions Reviewing the status of projects and issues on an ongoing basis with leadership Holding weekly communications with team members to discuss the status of deliverables, shared issues, end user concerns, budget, and upcoming milestones. Performs other duties as assigned. Team Member Competencies Establishing Relationships Builds effective networks, working relationships, and alliances in order to collaborate effectively within department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and working as a team within the organization toward goal accomplishments. Works well with others, build consensus, and ensures cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively, generates novel and valuable ideas and uses these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to fit the interests and needs of the audience. Listens attentively and exercises tact, discretion, and diplomacy when interacting with members of the department and organization. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenges bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for the beliefs of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with certain backgrounds. Physical Requirements Requires sitting for long periods of time, use of computer and other telecommunication devices. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail oriented, alert, and self-motivated. Threshold Requirements These threshold requirements are required and completed yearly basis Annual Joint Commission mandatory education requirements, in-service and health requirements including attendance at new employee orientation TB/PPD Surveillance Program Maintenance of required professional licensing and/or certification(s). This is not necessarily an extensive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed when circumstances change. I have reviewed these job requirements and verify that I can perform all essential functions of this position.

Maverick Currencies is looking for aspiring traders in Thousand Oaks, CA who want to turn their market knowledge into a funded trading career. No experience required to apply. Role Overview Maverick Currencies is expanding its roster of funded traders worldwide. We provide up to $400,000 in trading capital to individuals who demonstrate discipline, consistency, and a commitment to rule-based trading. This is a remote contractor position with flexible hours and performance-based compensation. If you're tired of trading with limited capital and want professional backing, this is your opportunity. What You'll Do Day trade Forex and Crypto markets using firm-provided capital Follow and refine rule-based trading systems Analyze price action and technical setups on intraday charts Apply strict risk management rules on every trade Review trades, track performance, continuously improve Participate in coaching, group sessions, trader community Who Thrives Here Serious about trading as a professional craft, not a side hustle Value rules, structure, and accountability over 'gut feel' Comfortable with performance-based compensation (no fixed salary) Want to trade with more capital than they currently have access to Understand that risk management matters more than any single trade What We Provide Funded accounts starting from $25,000 with clear paths to scale up to $400,000 Comprehensive trading curriculum covering technical analysis, risk management, and market structure One-on-one mentorship and group coaching sessions Real-time trade review and performance analysis tools Access to a community of serious, like-minded traders Compensation & Capital Disclosure This is a performance-based contract role. Traders earn through a profit split on trading returns they generate-typically ranging from 60% to 90% depending on experience and performance tier. Estimated annual earnings range from $50,000 to $200,000+ for consistently profitable traders. Compensation is not a fixed salary or hourly wage-your earnings depend entirely on your trading results. Those who cannot trade profitably will not earn income from this role. Why Traders Choose Maverick Currencies We help bridge the gap between trading alone and trading as part of a professional firm. If you're tired of undercapitalized trading accounts, inconsistent strategies, or isolation, Maverick provides the capital, structure, and community to help you grow. We're not promising easy money-just a legitimate path to trade professionally. Trading from Thousand Oaks, CA Trade during optimal Pacific and Asian market overlap hours from the West Coast. About Maverick Currencies Maverick Currencies is the Forex and Crypto division of Maverick Trading, a proprietary trading firm that has been training and funding traders since 1997. We specialize in remote day trading and provide structured trading programs, funded accounts, and ongoing development for serious traders worldwide. Work from home, trade our capital. Thousand Oaks, CA traders-apply now to get funded.

Overview The Lead Systems Engineer for High Performance Computing (HPC) and Artificial Intelligence (AI) works as part of the Advanced Systems team within Research Computing that supports the hardware and system-level software on the University's centralized high-performance computing and other computing for research systems. The Lead Systems Engineer is responsible for engaging with faculty, researchers, vendors, and other information technology (IT) staff to specify, design, install, and administer computing for research systems while also providing insight into trends and technologies supporting the advancement of AI research. The Lead Systems Engineer is also expected to be in tune to trends in computational research and will be asked to evaluate, pilot, and implement systems that advance Princeton's HPC and AI technologies enhancing Research Computing services. The Lead Systems Engineer serves as an expert for HPC and AI hardware and software and helps researchers troubleshoot system level problems with software, data, and job submission. This position requires one to work closely with colleagues at all levels of technical understanding in the Office of Information Technology (OIT) and University academic departments to provide timely and creative support for research computing. The Lead Systems Engineer is required to work well on teams and independently, and will be asked to lead initiatives within Advanced Systems, requiring only general supervision. On-call rotation is a mandatory facet of this role, requiring infrequent off-hour and weekend duty. Responsibilities Operations: Design, maintain, troubleshoot, and refine advanced HPC/AI cluster infrastructure including high performance interconnects, cluster schedulers, and configuration management across research systems. Partner with colleagues in Advanced Data and Storage Management to align designs for scratch filesystems and data management with cluster designs. Develop data-transfer pathways and networks to support AI driven computing workloads. Establish and maintain best practices for cluster management and usage to support AI-driven workloads. Develop documentation for users and technical staff that can be used by the larger community. Develop, enhance, and expand monitoring infrastructure and related protocols for research computing systems. Plan and implement scheduled maintenance of operations, including during off hours. Perform other tasks as assigned. Technical Leadership: Define and drive the institutional technical strategy for advanced AI and data intensive HPC. Bring creativity, foresight, and mature professional judgment in anticipating and solving novel and complex problems, in determining project objectives and requirements, and in developing standards and governance for all research computing platforms. Leveraging expertise in AI technologies, identify, evaluate, and pilot researcher-facing systems that enable the acceleration of research using AI. Lead the implementation and expand adoption of modern, automation-driven infrastructure and cluster management practices. Promote institution wide collaboration as the community expert advising and working with faculty, researchers and vendors on emerging trends and challenges in AI enabled research computing. Cultivate a collaborative, knowledge sharing environment by providing technical mentorship to systems specialists and analysts by sharing designs and operational expertise across data systems and HPC/AI infrastructure. Contribute to the strategic vision for HPC/AI systems; Advise senior leadership and stakeholders on strategic investments, risks, and opportunities related to research infrastructure. Troubleshooting and Problem Resolution: Monitor HPC clusters, networks, and storage systems for abnormalities, and resolve issues. Analyze and solve problems in Linux and HPC/AI computing environments with software, data, and job submissions. Use scripting and programming tools to troubleshoot issues. Qualifications Essential Qualifications: 10+ years of strong experience managing advanced research computing systems. Strong expertise with Linux system administration, installation, and troubleshooting. Advanced experience writing scripts in languages such as bash, Python and/or Perl. Proficient in managing networking in HPC environments. Strong experience managing software in an advanced research computing environment. Experience supporting scheduling and managing jobs (SLURM) in large-scale computing environments. Strong oral and written communication skills, with the ability to proactively engage peers and communicate effectively across a diverse stakeholder community. Strong ability to solve complex and system infrastructure problems, and share expertise with colleagues at all levels. Demonstrated ability to collaborate across teams to solve systems and infrastructure challenges, aligning day to day operational needs with longer term technical and organizational goals as technologies evolve. When provided access to personal, proprietary and/or otherwise confidential data, maintain such data in the strictest confidence and follow procedures to ensure the privacy, security, and proper use of data. Education: Bachelors degree in a related field or equivalent experience. Preferred Qualifications: Experience working in an academic and research settings. Experience supporting AI driven research in open and secure computing environments. Familiarity using and administering data-transfer technologies such as Globus that facilitate the transfer of large datasets. Experience using and supporting parallel file systems that are commonly used in HPC/AI systems. Experience supporting unstructured data in HPC/AI environments. Princeton University is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. The University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's qualifications, work experience, education/training, key skills, market, collective bargaining agreements as applicable, and organizational considerations when extending an offer. The posted salary range represents the University's good faith and reasonable estimate for a full-time position; salaries for part-time positions are pro-rated accordingly. If the salary range on the posted position shows an hourly rate, this is the baseline; the actual hourly rate may be higher, depending on the position and factors listed above. The University also offers a comprehensive benefit program to eligible employees. Please see this link for more information. PIb0f5ce9dc5-

Description: CIVIC CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The Senior Workforce Management Analyst serves as a senior-level operational and analytical resource supporting Workforce Management (WFM) functions across the Experience Center. This role is responsible for advanced forecasting, staffing optimization, capacity planning, Genesys Cloud WFM local administration, and operational performance analysis to ensure alignment between member demand, staffing strategies, and service delivery objectives. This position acts as a strategic partner to Experience Center leadership by identifying operational trends, recommending workforce optimization opportunities, improving forecasting accuracy, and supporting long-term workforce planning initiatives. The role requires strong technical knowledge of contact center operations, workforce management methodologies, and Genesys Cloud WFM functionality. NORMAL DAY-TO-DAY WORK 1. Develop and maintain short-term and long-term contact center forecasts across multiple business lines and communication channels. 2. Analyze historical trends, seasonality, campaign impacts, and operational drivers to improve forecast accuracy. 3. Support staffing models and capacity plans to align workforce requirements with service level objectives. 4. Provide scenario modeling and "what-if" analysis to support operational decision-making. 5. Monitor forecast variances and recommend corrective actions. 6. Identify opportunities to improve operational efficiency, occupancy, shrinkage management, and schedule effectiveness. 7. Partner with leadership to optimize staffing strategies, queue structures, skill assignments, and routing logic. 8. Support shift optimization initiatives and workforce balancing strategies. 9. Assist with queue consolidation and planning group optimization efforts. 10. Serve as a subject matter expert for Genesys Cloud WFM functionality. 11. Troubleshoot workforce management configuration issues and recommend system improvements. 12. Lead the implementation and optimization of new WFM capabilities and operational enhancements. 13. Trains and mentors team members on workforce management tools and best practices. 14. Takes ownership of actions, decisions, and results; openly accepts feedback and demonstrates both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few skills you MUST have to be qualified for this position. 1. Minimum 7 - 9 years of Workforce Management experience, preferably in a contact center environment. 2. Experience working with Genesys Cloud CX workforce management software and systems. 3. Proven ability to analyze performance data and implement effective workforce solutions. 4. Strong understanding of workforce metrics such as ASA (Average Speed of Answer), AHT (Average Handle Time), and FTE (Full Time Equivalent). 5. Excellent problem-solving skills and the ability to make decisions under pressure. 6. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. 7. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). 8. Must be able to work onsite at Credit Union administrative headquarters. 9. Travel required sometimes. Here are a few qualities we'd LIKE for you to have to make you more suited for this position. Experience in financial services or credit unions. Proven ability to thrive in a fast-paced, dynamic environment with a strong track record of adaptability and responsiveness to changing priorities. Analytical mindset with proficiency in tools such as Excel, SQL, or BI software for data analysis. Exceptional communication skills for presenting insights and recommendations to stakeholders. Understanding of regulatory compliance and customer service excellence. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources 3600 Wake Forest Road, Raleigh, NC 27609 Requirements: PI1d9cd3aea5-

Lutheran Social Services of WI and Upper MI is currently seeking an IT Customer Support Specialist to join our Help Desk team! This is a great opportunity to obtain hands-on IT experience. IT Customer Support Specialists provide tier 1 and tier 2 help desk support to internal customers throughout Wisconsin and Upper MI. The role will work with a team of 4 IT Customer Support Specialists as well as the Systems Analyst and System Administrator. The position is located in our corporate office in West Allis with hours primarily Monday through Friday, 8 AM - 5 PM, no weekends or on-call. This position requires colleagues to be onsite at the West Allis office for onboarding and training with the possibility to work from home on occasion once training is complete. Under the direction of the Support Supervisor, the IT Customer Support Specialist is responsible for maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals for multiple locations in Wisconsin and Upper Michigan including networked and standalone equipment. The IT Customer Support Specialist is responsible for answering calls, emails, and returning voice mails resultant from customer contacts for support. This individual is responsible for assisting with any application, hardware, peripheral or other situations that require IT Customer Support Specialist input. The IT Customer Support Specialist collaborates closely with Sr. Customer Support Specialists and the Support Supervisor when issues arise to ensure they are resolved quickly and communications are being delivered to management and impacted users in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time. Receive and resolve IT trouble tickets logged through call tracking system Provide IT support to all LSS offices throughout Wisconsin and Upper Michigan Perform primary functions of answering phones, e-mails, and tracking issues Resolve front line support issues and escalate as needed Remotely install, upgrade, and maintain IT software for end users Follows instructions and IT policies to perform functions Work independently when required Monitor outstanding tickets and resolve or update as required Ability to travel on occasion Other duties as assigned PERKS: Public Service Loan Forgiveness (PSLF) By being employed with LSS, which is a non-profit agency, you can be eligible for loan forgiveness under the Public Service Loan Forgiveness program. Loans are eligible to be forgiven after 10 years of on-time and consistent payments through the income-based re-payment plan. LSS Clinical Managers () and Human Capital employees can assist you in applying for this benefit. Medical/Dental/Vision Insurance Flex Spending for Dependent & Health Care Mileage reimbursement Paid Time Off 10 Paid Holidays Ability to Contribute to 403B LSS makes annual raises a priority for employees Employee Assistance Program Service Awards and Recognition EDUCATION AND/OR EXPERIENCE: This position requires a High School diploma; Associates Degree in Information Technology preferred. A minimum of 1 year of IT support experience; or a related combination of education and / or experience. Prefer strong experience providing end user IT support and customer service. Requires excellent problem solving and analysis skills. Strong organizational and planning skills. Detail oriented mindset is a must. Excellent customer service skills a must. Requires various skills and abilities to include leadership skills, negotiation skills, problem solving skills, and the ability to interpret cause and effect. Ability to perform responsibilities within scheduled time frames and with a high degree of accuracy. Demonstrate strong analytical skills. Demonstrate resourcefulness in developing solutions. Ability to prioritize and handle multiple tasks concurrently. Excellent customer service skills Excellent verbal and written communication skills Knowledge of support and troubleshooting techniques for the following: Enterprise and standalone Windows 7 PCs Peripherals (printer, scanner, etc.) Small networks including DSL configurations, Broadband, and secure WiFi Microsoft productivity software (Office 2010) Basic Active Directory experience Understanding of Exchange distribution groups and resources Strong problem solving skills Strong Organizational Skills Ability to explain IT concepts to non-IT professionals, notably with end user training and coaching Ability to handle several issues at the same time CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid driver's license and have reliable transportation to perform the essential duties of the role; a motor vehicle check (MVR) with a satisfactory driving record per the LSS Driver Safety Procedure is required, and ability to meet LSS auto insurance requirements. TRAVEL: Ability to travel on day trips as required. Some overnight travel may be required. Conditions of employment: Must reside in Wisconsin or Upper Michigan for payroll purposes. Must be authorized to work in the United States. LSS does not currently provide visa sponsorship. Lutheran Social Services of Wisconsin & Upper Michigan is an Equal Opportunity Employer (EOE).

About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job This role works in the Phoenix Home Office - visa sponsorship, now or in the future, is not available for this role Sr. Business Systems Analyst, Supply Chain Position Summary The Sr. Business Systems Analyst is a key member of the Solutions team, responsible for designing, enhancing, and supporting scalable systems that power PetSmart's Supply Chain operations. This role partners closely with Supply Chain, IT, vendors, and cross-functional business teams to improve processes, strengthen system performance, and support the company's broader operational strategy. In this role, you will serve as a functional system administrator and subject matter expert for supply chain applications, including WMS platforms. You will use business process knowledge, data analysis, SQL, and system expertise to identify opportunities, solve complex problems, and deliver sustainable solutions that improve efficiency, visibility, and execution across the supply chain. Essential Duties and Responsibilities • Analyze supply chain business processes, identify improvement opportunities, and recommend scalable system and process solutions. • Partner with business stakeholders, IT teams, vendors, and operational leaders to support system enhancements, projects, and daily issue resolution. • Develop and execute project plans for identified improvement opportunities, including defining KPIs to measure success and business impact. • Use SQL and data analysis to create actionable insights that support Supply Chain decision-making. • Serve as a subject matter expert for WMS and related supply chain applications. • Support cross-functional projects, system configuration, testing, training, and process optimization. • Participate in a rotational on-call support schedule to help troubleshoot and resolve critical system issues, ensuring timely response and minimal operational disruption • Travel up to 25% to support projects, training, and process analysis. Supervisory Responsibility None Education and Experience • Bachelor's degree in Computer Science, Supply Chain Management, Retail, Business, or equivalent experience preferred. • 5+ years of relevant experience in business systems analysis, supply chain systems, systems functionality, or analytical process improvement. • Strong understanding of supply chain management strategies, processes, and concepts preferred. • Proven ability to solve complex issues through data analysis, root cause investigation, and cross-functional collaboration. • Self-starter with the ability to identify and drive system-based process improvements and cost-saving opportunities. • Demonstrated success supporting change management in a performance-driven environment. Technical Skills • Experience with relational databases and SQL, including Oracle, MS SQL, PostgreSQL, or similar platforms. • Experience with Manhattan or other warehouse, transportation, or distribution applications highly preferred. • Experience with Business Intelligence tools preferred. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more " Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

About the Team The Supply Chain team focuses on keeping things moving across all aspects of our business. They make an impact by ensuring our products get from the vendors to the DCs to the stores in the most efficient and timely way. Their goal is to improve each step within the process, so we have the right product at the right place at the right time for our pet parents. About the Location Collaborative Work Environment: At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote "flex day" (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success. About the Job :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var( scroll-root-safe-area-inset-bottom,0px)+var( thread-response-height scroll-mt- calc(var( header-height)+min(200px,max(70px,20svh " dir="auto" data-turn-id="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-turn-id-container="request-WEB:8df0282e-d8ec-449b-b7e0-ea0c29b35489-3" data-testid="conversation-turn-2" data-scroll-anchor="false" data-turn="assistant"> This role works in our Phoenix Home Office - visa sponsorship is not available POSITION SUMMARY - Senior Business Systems Analyst, Transportation The Lead Business Systems Analyst is responsible for designing, supporting, and optimizing scalable technology solutions that enhance PetSmart's Transportation operations. This role partners closely with cross-functional teams, carriers, vendors, and transportation stakeholders to improve operational efficiency through analytics, technology enablement, process optimization, and data-driven decision making. The position acts as a Transportation Systems and Analytics leader, translating operational challenges into technology-enabled solutions while leveraging Transportation Management Systems (TMS), business intelligence tools, and emerging AI capabilities to optimize network performance, improve carrier effectiveness, and drive continuous improvement across the transportation organization. ESSENTIAL DUTIES AND RESPONSIBILITIES • Analyze transportation business processes to identify operational inefficiencies and recommend scalable system-driven solutions to improve performance, service, and cost effectiveness. • Develop and execute project plans, implementation strategies, and process improvement initiatives aligned with Transportation operational goals. • Create and monitor KPIs and reporting metrics to measure project effectiveness, transportation performance, carrier service levels, network efficiency, and process improvements. • Utilize SQL and relational database knowledge to develop actionable insights, reporting, and analytical tools that support Transportation operations. • Collaborate with business partners, carriers, vendors, IT teams, and operations leadership to troubleshoot issues, perform root cause analysis, and implement sustainable solutions. • Serve as the business lead and subject matter expert for Transportation technology solutions and data analytics, translating operational requirements into actionable insights and technology-enabled improvements that enhance network performance. • Support transportation planning, carrier tendering, freight settlement, shipment visibility, and transportation execution processes through system configuration and optimization. • Participate in change management efforts to ensure successful adoption of new processes and technologies across Transportation operations. • Identify, evaluate, and pilot emerging transportation technologies that can improve network visibility, carrier performance, operational efficiency, and customer service. • Partner with business and technology teams to explore and implement AI, machine learning, and advanced analytics solutions that optimize transportation planning, routing, carrier selection, capacity management, and freight spend. EDUCATION & EXPERIENCE • Bachelor's degree in Computer Science, Supply Chain Management, Transportation, Logistics, Information Systems, or a related field preferred; equivalent professional experience may be considered. • Minimum of 5 years of experience in business systems analysis, transportation systems support, transportation management systems, logistics operations, or related analytical/technical roles. • Strong understanding of transportation operations, carrier management, freight planning, routing, execution, and logistics workflows preferred. • Proven ability to lead cross-functional problem-solving efforts involving detailed root cause analysis and innovative solution design. • Demonstrated success supporting organizational change management initiatives within fast-paced, performance-driven environments. • Experience working with enterprise Transportation Management Systems (TMS), transportation execution platforms, or related supply chain technologies. • Experience supporting parcel, LTL, truckload, and/or dedicated transportation operations preferred. TECHNICAL SKILLS • Strong experience with relational databases and SQL development (Oracle, MS SQL Server, PostgreSQL, or similar platforms). • Hands-on experience supporting Transportation Management Systems (TMS), freight execution platforms, carrier integration solutions, or transportation visibility tools. • Experience with Business Intelligence and reporting tools to support transportation analytics, KPI tracking, and operational performance management. • Knowledge of EDI, API integrations, carrier connectivity, freight settlement processes, and transportation-related data flows. • Understanding of AI, machine learning, predictive analytics, optimization technologies, and their practical application within transportation and supply chain operations. • Experience evaluating and implementing transportation technology solutions, including visibility platforms, network optimization tools, automation technologies, and AI-enabled decision support systems. • Strong analytical, troubleshooting, and problem-solving capabilities with the ability to translate business requirements into technical solutions. • Proficiency with Microsoft Office applications, particularly Excel for transportation analytics, reporting, and data management. Additional Job Considerations This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients. Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results. On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team. This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position. About the Culture At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. We're more than a workplace, we're Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what's right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We'd still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet-friendly environment , bring your pets to work and enjoy the on-site dog park! On-Site Events & Adoptions , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals "Top Dog" gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces "Sit & Stay" Café serving fresh breakfast and lunch options, snacks, & more "Lil Paws" NAEYC-accredited onsite childcare facility providing high-quality early education Paid Volunteer Opportunities to spend time doing good for causes close to heart Print Center and Business Services , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.

Senior Area Transmission Planner location: PORTLAND, OR, US, 97232 Company: PacifiCorp Power Your Greatness PacifiCorp is seeking customer-centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability, inclusion and belonging. General Purpose Join our team and play a key role in shaping the future of our transmission system! In this role, you'll apply advanced engineering expertise to support system compliance with NERC and WECC reliability standards, while developing and executing complex studies, designs, and performance evaluations across the full lifecycle of transmission and generation facilities from planning and design through construction, operation, and maintenance. Responsibilities for Planner Levels: Design, develop, modify, and evaluate main grid transmission systems, processes, or facilities to support Company objectives, utilizing engineering methods to demonstrate compliance with NERC/WECC reliability standards. Develop highly complex engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments to the main grid. Act as a lead expert in the work group; train and mentor associate and career level planners, engineers, technicians and drafters. Determine methods and techniques for obtaining results. Recommend alternative engineering solutions to management to meet business needs. Deliver on commitments and manage outside engineering services to accomplish the assigned work. Maintain project timeliness and budgets. Participate in the development of new WECC/NERC standards to influence the successful implementation of clear/concise standards that support improved reliability for the electric system. Coordinate with neighboring utilities on planning studies for interconnected transmission and generation facilities. Prepare the annual screening studies for NERC compliance. Perform main grid power flow stability studies. Additional Responsibilities for Planner II: Develop highly complex engineering studies, plans, specifications, calculations, evaluations, design documents, and performance assessments to the main grid. Requirements for Planner Levels: Bachelor's degree in Electrical Engineering. A minimum of five or more years of directly related experience in transmission modeling, transmission system engineering and/or transmission system planning. Project management and leadership skills including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments. Knowledge of applicable federal, state, local laws, regulations, the National Electric Codes, and NERC and WECC reliability standards. Ability to perform effectively in high-pressure situations while maintaining focus and calm. Demonstrated communication (written, verbal and presentation) and interpersonal skills involving the ability to work cross-functionally to understand requirements, present alternatives, and recommendations. Proficient with the use of personal computers including automated tools and software applications including power flow and dynamic analysis, data base management (PI), Visio, Microsoft Office Suite including Access, and use of EMS or SCADA. Additional Requirements for Planner II: A minimum of eight or more years of directly related experience in transmission modeling, transmission system engineering and/or transmission system planning. Advanced technical degree or professional engineer (PE) required. Preferences Professional Engineer (PE) certification Power Option (particularly Power System Analysis) Advanced Degree Additional Information Req Id: 114652 Company Code: PacifiCorp Primary Location: PORTLAND, OR Department: Power Delivery Schedule: Full Time, 100% onsite Hiring Range: $102,000 - $161,370 This position is eligible for an annual discretionary performance incentive bonus of up to 15.00%. Position will be filled at the level that commensurates with the successful candidate's applicable skills and experience. At PacifiCorp, we understand that living a healthy lifestyle isn't just about your physical health - your mental, financial, and social wellbeing also play an important role. That's why we offer a wide range of benefits designed to help you live a more balanced lifestyle Our Benefits include: Medical, dental, and vision insurance 401k with match fixed contributions, including a Roth and saving option. For union employees, matching contributions vary by union. For nonunion, PacifiCorp makes a fixed contribution equal to 4% of your eligible pay each year for new hires. In addition, PacifiCorp matches 100% of the first 6% you contribute. Life insurance Additional voluntary benefits, including pet insurance Tuition Assistance Mass Transit Pass for employees in our Portland and Salt Lake City Offices. Work Life Balance: Generous Paid Time Off (PTO) - Time off varies by employee type (Union or Non-Union) Paid short-term disability leave and long-term disability insurance Paid Parental Leave Paid Bereavement Leave Employee Assistance Program supporting mental and emotional wellbeing For more information, please visit: Employees must be able to perform the essential functions of the position with or without accommodation. PacifiCorp is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or religious creed, age, national origin, ancestry, citizenship status (except as required by law), gender (including gender identity and expression), sex (including pregnancy), sexual orientation, genetic information, physical or mental disability, medical condition, veteran or military status, familial or parental status, marital status or any other category protected by applicable local, state or U.S. federal law. Unless otherwise required by law, all offers of employment are contingent upon the successful completion of a background check and drug screening including for marijuana. While marijuana is legal in several states, including Oregon, a positive test for positions in Oregon may disqualify a candidate. The company complies with the laws of Washington and California and only obtains and considers positive tests for marijuana in safety-sensitive positions or those covered by U.S. Department of Transportation regulations. Nearest Major Market: Portland Oregon Career Segment: Power Systems, Systems Engineer, Systems Analyst, Testing, Electrical Engineering, Energy, Engineering, Technology PIa0a802b00f73-2954