IT Engineer - The Role
We are looking for an IT Engineer to maintain and improve our systems, network and processes, they must be a driven person, who has experience in a challenging environment and genuinely wants to make any system better that they are working with.
You will be a member of a small team that provides IT support to a medium sized company with remote facilities, working with our ERP specialist to ensure that our system uptime is maximized to ensure business continuity and provide a consistently high service level to our users.
In this role you will assist in the day-to-day running of the IT helpdesk as well as contribute to long-term projects that are designed to improve the company’s IT systems and infrastructure.
You will need to have the ability to work unsupervised to solve any technical problem that is presented to you, this means that you will have to have excellent communication and time management skills.
Occasionally, you may also be required to work away from our primary site as we have specific trade events around the country we attend as well as our facility in Northern Ireland that we must support.
We are a Microsoft house so you must be comfortable managing Microsoft software (Desktop, Office365 & Servers), as well as managing our network infrastructure, and virtual hosts/servers.
Ideally you will have at least two certifications in IT that are relevant to this role, such as Microsoft or CompTIA, or VMWare.
IT Engineer - Essential Criteria:
A minimum of three years’ experience working within a comparable IT role.
Experience of managing a Windows Domain.
Experience of Windows-based desktop operating systems (Windows 11) and troubleshooting common problems with them.
Understanding of network infrastructure and technology with experience of port configuration a plus.
Analytical and problem-solving skills are essential across a broad spectrum of ICT disciplines
Ability to prioritise work received via telephone, email and helpdesk based on business importance.
Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are always attained.
Excellent organisation and time management skills.
VPN/Firewall management skills, with WatchGuard experience a plus.
DNS/DHCP Management Skills
We build all of our PCs to a custom specification, you must be able to assemble a PC from scratch and produce a specification for a build.
IT Engineer - Desirable Criteria:
Knowledge of the Click-Up platform.
Knowledge of the Paxton Net2 platform.
Knowledge of the ManageEngine: Endpoint Central platform.
Knowledge of Microsoft Teams telephony or Avaya IP Office telephony.
We have recently completed a project to digitize our warehouse, so any experience with android barcode scanning devices (such as Honeywell) and their management.
IT Engineer – Benefits:
One day flexible hybrid working per week.
21 days holiday plus bank/public holidays. (Some bank holiday cover is required but this is done on an as is basis and arranged within the department)
Your Mobile Phone & Laptop is provided by the company.
Ongoing training with certifications
Recruitment Process:
Interviews will be conducted by MS Teams, Zoom or face to face and will include scenario-based questioning.
At Seconique we rate skill and ability above all else and our recruitment policy encourages applications from all.
May 16, 2023
Full time
IT Engineer - The Role
We are looking for an IT Engineer to maintain and improve our systems, network and processes, they must be a driven person, who has experience in a challenging environment and genuinely wants to make any system better that they are working with.
You will be a member of a small team that provides IT support to a medium sized company with remote facilities, working with our ERP specialist to ensure that our system uptime is maximized to ensure business continuity and provide a consistently high service level to our users.
In this role you will assist in the day-to-day running of the IT helpdesk as well as contribute to long-term projects that are designed to improve the company’s IT systems and infrastructure.
You will need to have the ability to work unsupervised to solve any technical problem that is presented to you, this means that you will have to have excellent communication and time management skills.
Occasionally, you may also be required to work away from our primary site as we have specific trade events around the country we attend as well as our facility in Northern Ireland that we must support.
We are a Microsoft house so you must be comfortable managing Microsoft software (Desktop, Office365 & Servers), as well as managing our network infrastructure, and virtual hosts/servers.
Ideally you will have at least two certifications in IT that are relevant to this role, such as Microsoft or CompTIA, or VMWare.
IT Engineer - Essential Criteria:
A minimum of three years’ experience working within a comparable IT role.
Experience of managing a Windows Domain.
Experience of Windows-based desktop operating systems (Windows 11) and troubleshooting common problems with them.
Understanding of network infrastructure and technology with experience of port configuration a plus.
Analytical and problem-solving skills are essential across a broad spectrum of ICT disciplines
Ability to prioritise work received via telephone, email and helpdesk based on business importance.
Strong communication skills and the capability to deal firmly with external support contractors to ensure levels of service are always attained.
Excellent organisation and time management skills.
VPN/Firewall management skills, with WatchGuard experience a plus.
DNS/DHCP Management Skills
We build all of our PCs to a custom specification, you must be able to assemble a PC from scratch and produce a specification for a build.
IT Engineer - Desirable Criteria:
Knowledge of the Click-Up platform.
Knowledge of the Paxton Net2 platform.
Knowledge of the ManageEngine: Endpoint Central platform.
Knowledge of Microsoft Teams telephony or Avaya IP Office telephony.
We have recently completed a project to digitize our warehouse, so any experience with android barcode scanning devices (such as Honeywell) and their management.
IT Engineer – Benefits:
One day flexible hybrid working per week.
21 days holiday plus bank/public holidays. (Some bank holiday cover is required but this is done on an as is basis and arranged within the department)
Your Mobile Phone & Laptop is provided by the company.
Ongoing training with certifications
Recruitment Process:
Interviews will be conducted by MS Teams, Zoom or face to face and will include scenario-based questioning.
At Seconique we rate skill and ability above all else and our recruitment policy encourages applications from all.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Salary 40,000 - 40,000 GBP per year Requirements: - The Role • Working within the IT development team, aiding the helpdesk, alignment, and integration teams. • Ability to work in a fast-paced environment with ever changing workloads, to deadlines as set by the business, able to work as part of a team, and/or independently without close supervision • Provide support to colleagues utilising the company systems and create policies for use, and training materials. • Undertake analysis of currently used solutions, and propose best practice solutions for efficiency and economies of scale • Work with the development team to migrate current solutions into centrally hosted, standardised platforms across the group, including the DBA activity and software development work within a web delivery framework - C#.net SQL • Identify and resolve software related issues, across the company platforms • Exposure to MS Access, including development of forms and queries, DBA experience of Microsoft SQL Server, and demonstrable software development skills. Responsibilities: - Marlowe Fire and Security Group are a fast-growing business, with multiple acquisitions annually, this role is to expand the team due to additional workload within the application alignment field, most acquisitions will have a system/solution they use which this position will work with to support and find synergies to align into company standards. As acquisitions are ongoing, the development of standard offerings may evolve, we would see this position heavily involved in the business analysis for alignment of these solutions across the group, this may involve some travel and overnight stays. The business currently supports several Microsoft Access database solutions, and the position would need to understand these, develop additional functionality within, and ultimately migrate them to a centrally hosted Microsoft SQL Server platform, with frontend development in a web-based solution, with consideration for mobile device usage. Technologies: - C# - SQL - MS-SQL - MS Teams More: Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection, Hadrian Technology Equal Opportunities At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Jun 02, 2023
Full time
Salary 40,000 - 40,000 GBP per year Requirements: - The Role • Working within the IT development team, aiding the helpdesk, alignment, and integration teams. • Ability to work in a fast-paced environment with ever changing workloads, to deadlines as set by the business, able to work as part of a team, and/or independently without close supervision • Provide support to colleagues utilising the company systems and create policies for use, and training materials. • Undertake analysis of currently used solutions, and propose best practice solutions for efficiency and economies of scale • Work with the development team to migrate current solutions into centrally hosted, standardised platforms across the group, including the DBA activity and software development work within a web delivery framework - C#.net SQL • Identify and resolve software related issues, across the company platforms • Exposure to MS Access, including development of forms and queries, DBA experience of Microsoft SQL Server, and demonstrable software development skills. Responsibilities: - Marlowe Fire and Security Group are a fast-growing business, with multiple acquisitions annually, this role is to expand the team due to additional workload within the application alignment field, most acquisitions will have a system/solution they use which this position will work with to support and find synergies to align into company standards. As acquisitions are ongoing, the development of standard offerings may evolve, we would see this position heavily involved in the business analysis for alignment of these solutions across the group, this may involve some travel and overnight stays. The business currently supports several Microsoft Access database solutions, and the position would need to understand these, develop additional functionality within, and ultimately migrate them to a centrally hosted Microsoft SQL Server platform, with frontend development in a web-based solution, with consideration for mobile device usage. Technologies: - C# - SQL - MS-SQL - MS Teams More: Marlowe Fire & Security Group is the fire life safety and security division of Marlowe Critical Services Together, we are the UK's fastest growing and most innovative consortium of fire life safety and security service providers providing protection to our customers property and people. Consisting of 8 established and complimentary brands: ACL, BBC Fire & Security, FAFS Fire & Security, Island Fire Protection, Marlowe Fire & Security, Marlowe Kitchen Fire Suppression, Morgan Fire Protection, Hadrian Technology Equal Opportunities At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers. We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.
Salary 45,000 - 60,000 GBP per year Requirements: - CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities: - A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions, and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day-to-day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff If you choose to work for a large company, you'll likely have a designated area of the network to work on; if you work for a smaller company you'll probably be in charge of the entire network. Technologies: - Microsoft 365 - Linux - Azure - CRM - ICT - IT Support - Network - Office 365 - Windows More: A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.
Jun 02, 2023
Contractor
Salary 45,000 - 60,000 GBP per year Requirements: - CCNA CCNP Desktop support Network Engineer Troubleshooting Responsibilities: - A Desktop Support Specialist supports computer software integration by diagnosing and troubleshooting common problems. Installing new software Installing new hardware (servers, printers, computer workstations, etc.) Setting up user accounts, permissions, and passwords Overseeing security of all systems, especially the internet, and installing antivirus protection Fixing network faults Network maintenance Technical support for people using the network Training staff on new systems Day-to-day admin and monitoring of network use Planning future improvements, suggesting IT solutions to business problems Making sure all IT meets industry standards Supervising helpdesk staff If you choose to work for a large company, you'll likely have a designated area of the network to work on; if you work for a smaller company you'll probably be in charge of the entire network. Technologies: - Microsoft 365 - Linux - Azure - CRM - ICT - IT Support - Network - Office 365 - Windows More: A Desktop Support Specialist will also support computer software integration by diagnosing, IT networking, windows server administrator, office 365, hardware, and troubleshooting common problems.
Holdcroft Motor Group
Stoke-on-trent, Staffordshire
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Jun 02, 2023
Full time
Salary 30,000 - 40,000 GBP per year Requirements: HNC/HND Or BS/MS degree in Computer Science, Engineering or a related subject - MCSE Qualifications in Server, Windows & Office is required. Proven working experience in installing, configuring and troubleshooting: - Microsoft Windows Server 2016 & 2019 & Linux/Ubuntu based environments. - Active Directory & Group Policy - Google Workspace - Autoline/Kerridge DMS - Dell PowerEdge Server Systems - Dell PowerVault Storage Systems - Dell PC and Laptop hardware - Windows 10 - Microsoft Office 2010 to 2019 - Apple Mac OSX 10 & above - Apple mobility products both tablet & smartphone - Network equipment (Cisco switches, Ubiquiti switches & Access Points / Fortinet Firewalls) - Solid scripting skills (e.g., Powershell scripts) - Solid networking knowledge (OSI network layers, TCP/IP, DNS, DHCP, Firewalls, VLAN, switch management, WLAN, Routing (BGP & OSPF) Minimum 5 years working experience as a Systems Administrator in all the above Services & Applications with solid, proven experience in the administration and performance tuning of the same. - Experience with monitoring systems of all platforms - Ability to effectively prioritise and execute tasks in a high-pressure environment to agreed timescales. - Providing reports and information to the Group IT Manager. - You will need to be able to keep all of the systems running smoothly & manage backups, - Deploying critical updates when needed on the Windows Server & Windows 10 platforms. - Put a business case together to install any new functionality to replace or update the current in house systems. - Plan and manage work streams, allocating and managing work for team members & contractors alike. - Contribute to the design, development, testing, and implementation of software, systems, and enhancements to the core processing systems and platforms of the group. - Proven experience of managing an IT Helpdesk is essential. - Maintaining spend within agreed budgets. - Evidence of strong team leading and communication skills will be required. The candidate must have advanced Excel skills and good SQL experience. Responsibilities: Managing and monitoring all installed systems and infrastructure - Installing, configuring, testing and maintaining operating systems, application software and system management tools - Ensuring the highest levels of systems and infrastructure availability at all times - Maintain security, backup, and redundancy strategies - Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks - Participate in the design of information and operational support systems - Provide 2nd and 3rd level support - Liaise with vendors and other IT personnel for problem resolution Driving License essential. Role: We are looking for a Systems Engineer to help build, maintain, and troubleshoot our rapidly expanding infrastructure. You will be part of a talented team of engineers that demonstrate superb technical competency, delivering mission critical infrastructure and ensuring the highest levels of availability, performance and security. Qualified systems engineers will have a background in IT, computer systems engineering, or systems engineering and analysis. Ability to be a competent Systems Engineer on a hands-on basis dealing with Senior Management & Directors alike. Teamwork is essential, the capacity to work with people at all levels is crucial Technologies: - Linux - Active Directory - Windows More: The Holdcroft Motor Group are currently looking for a Systems Engineer on a permanent basis for our central offices based in Stoke on Trent. We are a fast-growing Automotive Retail company that is looking to enhance its IT team as it enters an exciting phase of growth.
Position: Senior 3rd Line/ Implementation IT Support Engineer Location: Colchester Salary: £45,000 - £55,000 + Paid for Certifications INTERVIEWING NOW - DO NOT MISS OUT My client are looking for a 3rd Line Engineer to join their busy IT helpdesk. My client look after over 100 clients across the Southeast and you will be working within a team of 12 engineers in the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible, and be a team player. Previous experience working in an IT Helpdesk is desired but is not essential. Benefits include: 28 Days holiday Improved Pension Scheme Fully funded Certifications for employees Internal Promotions Flexible working Fun, vibrant yet relaxed environment Clear progression Excellent pension Key Skills: 3rd line technical skills in Microsoft Windows Server technologies 3rd line technical skills in scoping & implementing Intel based server hardware 3rd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred. Virtualisation (both Hyper-V & VMWare), Storage, Disaster Recovery, Scoping hardware requirements Windows Server, Exchange Server, Remote Desktop Services, Microsoft Office, Office 365 Migrations 3rd line technical skills in storage systems, NetApp preferable. 3rd Line technical skills in Citrix XenApp 3rd line technical skills in Microsoft Azure IAAS and PAAS environments Proven history of successful Project planning & implementation If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you. If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad.
Jun 02, 2023
Full time
Position: Senior 3rd Line/ Implementation IT Support Engineer Location: Colchester Salary: £45,000 - £55,000 + Paid for Certifications INTERVIEWING NOW - DO NOT MISS OUT My client are looking for a 3rd Line Engineer to join their busy IT helpdesk. My client look after over 100 clients across the Southeast and you will be working within a team of 12 engineers in the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible, and be a team player. Previous experience working in an IT Helpdesk is desired but is not essential. Benefits include: 28 Days holiday Improved Pension Scheme Fully funded Certifications for employees Internal Promotions Flexible working Fun, vibrant yet relaxed environment Clear progression Excellent pension Key Skills: 3rd line technical skills in Microsoft Windows Server technologies 3rd line technical skills in scoping & implementing Intel based server hardware 3rd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred. Virtualisation (both Hyper-V & VMWare), Storage, Disaster Recovery, Scoping hardware requirements Windows Server, Exchange Server, Remote Desktop Services, Microsoft Office, Office 365 Migrations 3rd line technical skills in storage systems, NetApp preferable. 3rd Line technical skills in Citrix XenApp 3rd line technical skills in Microsoft Azure IAAS and PAAS environments Proven history of successful Project planning & implementation If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you. If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad.
IT Helpdesk Engineer - Milton Keynes - Innovative multinational entertainment products manufacturer - £20,000 - £25,000- Professional Development- Flexible benefits - Bonus, Health and Wellbeing, Discounts, birthday leave, private healthcare, etc. Summary of Role Interested in taking the next steps in your IT infrastructure career surrounded by highly skilled technicians within a forward-thinking, successful team committed to driving business? We are excited to be working with one of the leading multinational designers, manufacturers, and distributers of entertainment products whose exciting products can be found in retailers around the world. Key Responsibilities: As an IT Helpdesk Engineer, you will be responsible for providing support across all business sites and maintain the computer systems and networks within the organisation. Application support on Microsoft Office suite, adobe suite and inhouse ERP. Hardware support and build/replace machine components. Install, configure and maintain desktop PCs, Laptops and Macs, and configure mobile and tablet devices. What you'll bring to the role: Good knowledge of software and desktop, laptop and Mac hardware troubleshooting. Previous experience performing remote troubleshooting. Exposure to active directory, DHCP & DNS. Basic knowledge of Microsoft Office. UK Driving License & willingness to travel to UK Group sites as necessary. If this is the right opportunity for you, please:Email CV to - Or phone for more information - Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Jun 02, 2023
Full time
IT Helpdesk Engineer - Milton Keynes - Innovative multinational entertainment products manufacturer - £20,000 - £25,000- Professional Development- Flexible benefits - Bonus, Health and Wellbeing, Discounts, birthday leave, private healthcare, etc. Summary of Role Interested in taking the next steps in your IT infrastructure career surrounded by highly skilled technicians within a forward-thinking, successful team committed to driving business? We are excited to be working with one of the leading multinational designers, manufacturers, and distributers of entertainment products whose exciting products can be found in retailers around the world. Key Responsibilities: As an IT Helpdesk Engineer, you will be responsible for providing support across all business sites and maintain the computer systems and networks within the organisation. Application support on Microsoft Office suite, adobe suite and inhouse ERP. Hardware support and build/replace machine components. Install, configure and maintain desktop PCs, Laptops and Macs, and configure mobile and tablet devices. What you'll bring to the role: Good knowledge of software and desktop, laptop and Mac hardware troubleshooting. Previous experience performing remote troubleshooting. Exposure to active directory, DHCP & DNS. Basic knowledge of Microsoft Office. UK Driving License & willingness to travel to UK Group sites as necessary. If this is the right opportunity for you, please:Email CV to - Or phone for more information - Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates
Position: 2nd Line IT Support Engineer Location: Colchester, Essex Salary: £30,000 - £36,000 + Paid for Certifications My client is an established Managed Service Provider in Colchester that is looking for an experienced IT Support Engineer to join their busy helpdesk. They provide businesses with peace of mind by knowing their systems, devices, and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving their clients an IT service that can scale and grow with their business. You should have great customer service skills, be able to answer the phone in an excellent manner, and have strong troubleshooting skills for Windows desktop operating systems as well as Office365. My client looks after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible and be a team player. Previous experience working on a IT Helpdesk is essential. My client are also looking for candidates with as many IT certifications as possible, O365 Fundamentals or Modern Desktop Fundamentals are desirable. Benefits include: 28 Days holiday + Bank Holidays Fully funded Certifications for employees Generous Employer Pension Scheme Internal Promotions Flexible working Fun, vibrant yet relaxed environment Clear progression Excellent pension Key Skills: 2nd line technical skills in Microsoft Windows Server technologies 2nd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred. Virtualisation (both Hyper-V & VMWare) Windows Server, Exchange Server, Remote Desktop Services 2nd line technical skills in Microsoft Azure If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you. If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad or contact Jordan at LEAN on .
Jun 02, 2023
Full time
Position: 2nd Line IT Support Engineer Location: Colchester, Essex Salary: £30,000 - £36,000 + Paid for Certifications My client is an established Managed Service Provider in Colchester that is looking for an experienced IT Support Engineer to join their busy helpdesk. They provide businesses with peace of mind by knowing their systems, devices, and data are being looked after 24/7. Also, they pride themselves on protecting businesses from cyber security risks & giving their clients an IT service that can scale and grow with their business. You should have great customer service skills, be able to answer the phone in an excellent manner, and have strong troubleshooting skills for Windows desktop operating systems as well as Office365. My client looks after over 100 businesses across the Southeast and you will be working within a team of 12 engineers on the IT Helpdesk. You will need to be outgoing, willing to assist as much as possible and be a team player. Previous experience working on a IT Helpdesk is essential. My client are also looking for candidates with as many IT certifications as possible, O365 Fundamentals or Modern Desktop Fundamentals are desirable. Benefits include: 28 Days holiday + Bank Holidays Fully funded Certifications for employees Generous Employer Pension Scheme Internal Promotions Flexible working Fun, vibrant yet relaxed environment Clear progression Excellent pension Key Skills: 2nd line technical skills in Microsoft Windows Server technologies 2nd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred. Virtualisation (both Hyper-V & VMWare) Windows Server, Exchange Server, Remote Desktop Services 2nd line technical skills in Microsoft Azure If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you. If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad or contact Jordan at LEAN on .
My Client who is a very successful family-owned debt free haulage, warehousing, and construction business is looking for an experienced, ambitious IT Professional to join our team, based at one of their sites in Irvine supporting a range of office software, a multisite network and specialist industry packages. Client Details My Client is a is a 50 year plus very successful family-owned debt free haulage, warehousing, and construction business. They operate over 150 commercial vehicle and 700 trailers and have a very strong construction company as well. Description Looking after and overseeing 1st and 2nd Line Support queries. Collaborating with team members across various departments to assist them with their technical requirements. Supporting 250 users within the company across 4 different sites. Assisting with Migration projects within the business. Desktop Support. Escalating tickets as and when required. Profile The ideal candidate would have IT helpdesk experience. Someone who is capable of dealing with a variety of user requests. You will be working in a Windows environment so the ability to support this and the range of Microsoft 365 products is necessary. An understanding of physical and wireless networking would be advantageous, as would experience of Microsoft SQL Server databases and reporting. Job Offer Competitive Salary and Benefits package.
Jun 02, 2023
Full time
My Client who is a very successful family-owned debt free haulage, warehousing, and construction business is looking for an experienced, ambitious IT Professional to join our team, based at one of their sites in Irvine supporting a range of office software, a multisite network and specialist industry packages. Client Details My Client is a is a 50 year plus very successful family-owned debt free haulage, warehousing, and construction business. They operate over 150 commercial vehicle and 700 trailers and have a very strong construction company as well. Description Looking after and overseeing 1st and 2nd Line Support queries. Collaborating with team members across various departments to assist them with their technical requirements. Supporting 250 users within the company across 4 different sites. Assisting with Migration projects within the business. Desktop Support. Escalating tickets as and when required. Profile The ideal candidate would have IT helpdesk experience. Someone who is capable of dealing with a variety of user requests. You will be working in a Windows environment so the ability to support this and the range of Microsoft 365 products is necessary. An understanding of physical and wireless networking would be advantageous, as would experience of Microsoft SQL Server databases and reporting. Job Offer Competitive Salary and Benefits package.
Hays Specialist Recruitment Limited
Tunbridge Wells, Kent
Lead IT Infrastructure Engineer Lead IT Infrastructure Engineer Salary: £47,044 Working environment: Hybrid My client is currently searching for a lead IT infrastructure engineer to join their team based in Tunbridge wells. They are an established housing association and the role would be focusing heavily on infrastructure projects and service delivery. Purpose: Leading an infrastructure team in the delivery of a large number of infrastructure projects, third line technical support and cyber security enhancements. Key details: Line management of two staff. Oversee and deliver the implementation of the infrastructure programme. Management of third-line support helpdesk tickets. VMWare support, management and maintenance. Necessary skills : Microsoft Certified Solutions Expert (MCSE) in server infrastructure or equivalent industry experience. Cisco certified network association (CCNA). 2 years experience on 3rd/4th line. Cloud strategy experience - preferably Azure. If this role would be of any interest, please contact Harry on or mailto: . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Jun 02, 2023
Full time
Lead IT Infrastructure Engineer Lead IT Infrastructure Engineer Salary: £47,044 Working environment: Hybrid My client is currently searching for a lead IT infrastructure engineer to join their team based in Tunbridge wells. They are an established housing association and the role would be focusing heavily on infrastructure projects and service delivery. Purpose: Leading an infrastructure team in the delivery of a large number of infrastructure projects, third line technical support and cyber security enhancements. Key details: Line management of two staff. Oversee and deliver the implementation of the infrastructure programme. Management of third-line support helpdesk tickets. VMWare support, management and maintenance. Necessary skills : Microsoft Certified Solutions Expert (MCSE) in server infrastructure or equivalent industry experience. Cisco certified network association (CCNA). 2 years experience on 3rd/4th line. Cloud strategy experience - preferably Azure. If this role would be of any interest, please contact Harry on or mailto: . Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Cloud & Infrastructure Engineer - Financial Services - Hybrid/ Remote Working We are a global financial service business who specialize in the Commodity markets based in London but with offices in the US & Hong Kong. For the last 50 years we've been a leader in commodity futures and options trading. We have now evolved and diversified, to become a leading global multi-asset execution, clearing and liquidity provider across FX, fixed income and commodities. Technology plays a huge part in our continued success and over the last few years we've been on a journey moving our on-premise global infrastructure estate into the cloud. The aim is start adopting DevOps methodologies in the very near future! Due to growth we're looking for an Infrastructure Engineer to join a small but growing team. You will be directly reporting to the Head of Infrastructure and will be responsible for maintaining, supporting and assisting develop the internal and cloud technology infrastructure services. Some of the responsibilities Provide high quality technical skills and oversight on key business IT projects Take ownership of problems and work with internal IT teams and external vendors to successful resolution. Assist the Head of infrastructure to Mentor members of the technical support team Providing support and administration of Office 365 environment Maintenance and support of VMware 7 environment Maintain and support HP SAN infrastructure To work with the Head of Infrastructure and other members of the Senior engineering team to maintain, configure and assist with enhancing where necessary the design of our Azure environment Follow established procedures for identifying and remediating security vulnerabilities Managing our Intune infrastructure Take responsibility and ownership for tickets in the helpdesk that have been escalated with occasional assistance of general technical support tickets, thus providing some desktop support when required. Skills & Experiences Required At least 5 years experience in infrastructure or 3rd line wintel support role. Expert knowledge in Microsoft 365 platform technologies and related 365 consoles Experience with cloud migrations to Azure and Hybrid environments Expert Azure experience relating to requirements gathering, best practises, design and implementation. Experience with setup and configuration of Sharepoint in Azure Expert knowledge in on-prem Microsoft infrastructure technologies: Windows server 2012 and higher, Active Directory, DNS, Powershell, DHCP, GPO's etc VMware virtual infrastructure knowledge (Vsphere 6.5 or over) Good knowledge with modern Windows 10 provisioning via Intune Experience with initiating, managing and delivery projects to completion on time. Experience with Various backup solutions on-prem and in the cloud Advance understanding of storage technologies, including SAN, NAS, Cloud What we offer We operate in a hybrid fashion and go to the office roughly 1-2 times a week (City of London) £72,000 - £85,000 + Annual Bonuses & Excellent Benefits Technical Growth & Professional development opportunities Training & Certification Support + much more! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
Jun 02, 2023
Full time
Cloud & Infrastructure Engineer - Financial Services - Hybrid/ Remote Working We are a global financial service business who specialize in the Commodity markets based in London but with offices in the US & Hong Kong. For the last 50 years we've been a leader in commodity futures and options trading. We have now evolved and diversified, to become a leading global multi-asset execution, clearing and liquidity provider across FX, fixed income and commodities. Technology plays a huge part in our continued success and over the last few years we've been on a journey moving our on-premise global infrastructure estate into the cloud. The aim is start adopting DevOps methodologies in the very near future! Due to growth we're looking for an Infrastructure Engineer to join a small but growing team. You will be directly reporting to the Head of Infrastructure and will be responsible for maintaining, supporting and assisting develop the internal and cloud technology infrastructure services. Some of the responsibilities Provide high quality technical skills and oversight on key business IT projects Take ownership of problems and work with internal IT teams and external vendors to successful resolution. Assist the Head of infrastructure to Mentor members of the technical support team Providing support and administration of Office 365 environment Maintenance and support of VMware 7 environment Maintain and support HP SAN infrastructure To work with the Head of Infrastructure and other members of the Senior engineering team to maintain, configure and assist with enhancing where necessary the design of our Azure environment Follow established procedures for identifying and remediating security vulnerabilities Managing our Intune infrastructure Take responsibility and ownership for tickets in the helpdesk that have been escalated with occasional assistance of general technical support tickets, thus providing some desktop support when required. Skills & Experiences Required At least 5 years experience in infrastructure or 3rd line wintel support role. Expert knowledge in Microsoft 365 platform technologies and related 365 consoles Experience with cloud migrations to Azure and Hybrid environments Expert Azure experience relating to requirements gathering, best practises, design and implementation. Experience with setup and configuration of Sharepoint in Azure Expert knowledge in on-prem Microsoft infrastructure technologies: Windows server 2012 and higher, Active Directory, DNS, Powershell, DHCP, GPO's etc VMware virtual infrastructure knowledge (Vsphere 6.5 or over) Good knowledge with modern Windows 10 provisioning via Intune Experience with initiating, managing and delivery projects to completion on time. Experience with Various backup solutions on-prem and in the cloud Advance understanding of storage technologies, including SAN, NAS, Cloud What we offer We operate in a hybrid fashion and go to the office roughly 1-2 times a week (City of London) £72,000 - £85,000 + Annual Bonuses & Excellent Benefits Technical Growth & Professional development opportunities Training & Certification Support + much more! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
Role: IT Helpdesk Engineer Location: Sheffield, England Salary: £22,000 - £28,000 DOE INTERVIEWING IMMEDIATELY Looking for an exciting opportunity to join a fast-growing business based in Sheffield?A leading and thriving Manged Service Provider is expanding its IT Service Desk and is seeking an IT Helpdesk Engineer to provide technical support to external clients. You will be the escalation point for two apprentices and will be responsible for troubleshooting a wide range of technologies, including end-user support, infrastructure, networking, and cyber security. As a point of escalation you will take ownership of tickets and ensure all SLAs are met, while also keeping customer documentation up to date. The successful candidate will have excellent communication skills and a strong technical background.This is a rare opportunity to get significant exposure to cyber security at a 1st / 2nd line level!This Managed Service Provider puts its staff first with an impressive benefits package and a training plan which includes paid for certifications. Benefits include: - 25 days holiday plus 8 Bank Holidays- Birthday off- Certifications PAID for (Veeam, Microsoft, HP, Cisco)- Personal training and development scheme- Westfield Health- Onsite parking- Pool table, darts board, staff canteen Skills from You: - Active Directory - Windows Server 2012 - 2019 - Office 365- Experience with routers, switches, firewalls - Networking - DNS, DHCP, TCP/IPIf this role sounds interesting to you, please APPLY & get in touch with Matthew on or email matthew co . uk This role is commutable from: Sheffield Rotherham Barnsley Doncaster Wakefield Chesterfield Other roles include: IT Support Technician, 2nd Line Support Technician, 2nd Line Support Engineer, IT Field Engineer, IT Helpdesk Engineer, 1st Line SupportEstablished in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
Jun 02, 2023
Full time
Role: IT Helpdesk Engineer Location: Sheffield, England Salary: £22,000 - £28,000 DOE INTERVIEWING IMMEDIATELY Looking for an exciting opportunity to join a fast-growing business based in Sheffield?A leading and thriving Manged Service Provider is expanding its IT Service Desk and is seeking an IT Helpdesk Engineer to provide technical support to external clients. You will be the escalation point for two apprentices and will be responsible for troubleshooting a wide range of technologies, including end-user support, infrastructure, networking, and cyber security. As a point of escalation you will take ownership of tickets and ensure all SLAs are met, while also keeping customer documentation up to date. The successful candidate will have excellent communication skills and a strong technical background.This is a rare opportunity to get significant exposure to cyber security at a 1st / 2nd line level!This Managed Service Provider puts its staff first with an impressive benefits package and a training plan which includes paid for certifications. Benefits include: - 25 days holiday plus 8 Bank Holidays- Birthday off- Certifications PAID for (Veeam, Microsoft, HP, Cisco)- Personal training and development scheme- Westfield Health- Onsite parking- Pool table, darts board, staff canteen Skills from You: - Active Directory - Windows Server 2012 - 2019 - Office 365- Experience with routers, switches, firewalls - Networking - DNS, DHCP, TCP/IPIf this role sounds interesting to you, please APPLY & get in touch with Matthew on or email matthew co . uk This role is commutable from: Sheffield Rotherham Barnsley Doncaster Wakefield Chesterfield Other roles include: IT Support Technician, 2nd Line Support Technician, 2nd Line Support Engineer, IT Field Engineer, IT Helpdesk Engineer, 1st Line SupportEstablished in Didsbury, ITECCO has grown to become one of the UK's most successful and fastest growing IT recruitment companies in the UK.
The Business We provide a range of IT services for clients in Central London, specialising in the Independent Healthcare sector. We offer a reliable, efficient and personal service which covers all aspects of Information Technology, including PC, Laptop and Server hardware and software support, data and voice networking, hardware and software supply and provision, security, anti-virus, backup and disaster recovery. This role is perfect for someone looking for a fast-paced environment and an opportunity to grow. Key Responsibilities Network Management Regular monitoring of network usage and troubleshooting any issues that arise Regular reviews to assess network suitability Enforcement of Email and Internet Usage Policy Enforcement of security standards Administration of network services such as file, print, AD etc. Conduct audits to ensure all software licenses are up to date Manage user accounts in on-premise and cloud systems as needed IT Health and Safety Assess workstations to ensure good working practices in line with Government recommended guidelines. Carry out remedial action where necessary Ensure that IT infrastructure equipment and cabling are installed, used and maintained safely IT Support Assisting any staff member as requested with IT issues Updating servers and PCs with new software when required Assessing IT equipment requirements and requesting new stock if required Issuing, receiving and maintaining IT equipment Mentoring of Support Engineer (Apprentice)s if requested Ensuring that the IT team's KPIs and SLAs are met or exceeded Undertake general administration where appropriate and necessary IT documentation & records Maintain complete and accurate records of IT equipment, changes, incidents, problems, service requests, users and other items. Update IT knowledge base with processes and procedures when required Qualifications, Skills and Experience The following skills, attributes and experience are considered essential to be successful in the post of Support Engineer: 3 years' + experience in an IT Support role covering desktop, server, cloud, virtualisation and infrastructure in a Windows server environment 1 BSc in a relevant STEM subject Excellent organisational skills Relevant IT vendor qualifications and/or training (eg. Microsoft, CompTIA) Experience managing and maintaining a broad range of desktop and server operating systems Experience managing and maintaining a broad range of desktop and server applications Experience in managing and maintaining cloud and virtualisation technologies, in particular Office365, HyperV and Azure. In depth knowledge of TCP/IP infrastructure and related services Experience using ITIL-oriented helpdesk software and processes Experience with systems management tools and Powershell scripting Experience in managing and maintaining VoIP telephony systems Experience in managing and maintaining a broad range of desktop and server hardware Excellent communication skills Calm and measured when dealing with pressurised situations Ability to build and maintain working relationships Ability to prioritise and work without continuous supervision Accurate record keeping Salary - £25,000 - £35,000 including benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
Jun 02, 2023
Full time
The Business We provide a range of IT services for clients in Central London, specialising in the Independent Healthcare sector. We offer a reliable, efficient and personal service which covers all aspects of Information Technology, including PC, Laptop and Server hardware and software support, data and voice networking, hardware and software supply and provision, security, anti-virus, backup and disaster recovery. This role is perfect for someone looking for a fast-paced environment and an opportunity to grow. Key Responsibilities Network Management Regular monitoring of network usage and troubleshooting any issues that arise Regular reviews to assess network suitability Enforcement of Email and Internet Usage Policy Enforcement of security standards Administration of network services such as file, print, AD etc. Conduct audits to ensure all software licenses are up to date Manage user accounts in on-premise and cloud systems as needed IT Health and Safety Assess workstations to ensure good working practices in line with Government recommended guidelines. Carry out remedial action where necessary Ensure that IT infrastructure equipment and cabling are installed, used and maintained safely IT Support Assisting any staff member as requested with IT issues Updating servers and PCs with new software when required Assessing IT equipment requirements and requesting new stock if required Issuing, receiving and maintaining IT equipment Mentoring of Support Engineer (Apprentice)s if requested Ensuring that the IT team's KPIs and SLAs are met or exceeded Undertake general administration where appropriate and necessary IT documentation & records Maintain complete and accurate records of IT equipment, changes, incidents, problems, service requests, users and other items. Update IT knowledge base with processes and procedures when required Qualifications, Skills and Experience The following skills, attributes and experience are considered essential to be successful in the post of Support Engineer: 3 years' + experience in an IT Support role covering desktop, server, cloud, virtualisation and infrastructure in a Windows server environment 1 BSc in a relevant STEM subject Excellent organisational skills Relevant IT vendor qualifications and/or training (eg. Microsoft, CompTIA) Experience managing and maintaining a broad range of desktop and server operating systems Experience managing and maintaining a broad range of desktop and server applications Experience in managing and maintaining cloud and virtualisation technologies, in particular Office365, HyperV and Azure. In depth knowledge of TCP/IP infrastructure and related services Experience using ITIL-oriented helpdesk software and processes Experience with systems management tools and Powershell scripting Experience in managing and maintaining VoIP telephony systems Experience in managing and maintaining a broad range of desktop and server hardware Excellent communication skills Calm and measured when dealing with pressurised situations Ability to build and maintain working relationships Ability to prioritise and work without continuous supervision Accurate record keeping Salary - £25,000 - £35,000 including benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
Sykes & Son Limited is an integrated refurbishment and maintenance company with an unparalleled 260-year heritage. As a reliable and trusted partner, Sykes deliver a range of building, engineering and maintenance solutions to iconic clients and sites throughout London and the South East. Based at Head Office (Russell Square Area) Reporting to Contracts Supervisor / Manager Job Summary To ensure all processes and procedures are carried out effectively and correctly as per contract requirements. Key responsibilities and accountabilities: Provide administration support for the Contracts Managers. Schedule reactive and help desk call outs. Maintain records and spread sheets in accordance with clients requirements. Maintain holiday and absent records for planning purposes. General administrative tasks. Creating and maintaining asset registers on CAFM system. Create and maintain excel spread sheets. Completion, management and administration of all financial records including invoices, credits, interims, final accounts and VAT as per requirements for each project. Complete financial processes for specific contracts as required. Produce financial spreadsheet as required by the company or the client. Collation and preparation of figures for client meetings. Education needed for this role Good general level of education Training needed for this role IT Training Experience needed for this role Minimum 2 years experience in a similar administration role. Experience in Maintenance or Facilities Maintenance. Job Description and Person Specification Personal attributes needed for this role Organised Punctual Clearly spoken Assertive/Confident Aptitude needed for this role Excellent literacy and numeracy skills. Skills needed for this role Excel Word Internet Outlook Powerpoint CAFM software Job Types: Full-time, Temp to perm Salary: £32,000.00- £34,000.00 per year Benefits: Company pension Life insurance Schedule: 8 hour shift Ability to commute/relocate: London, WC1N1PG: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (required) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) similar administration role: 2 years (required) Maintenance or Facilities maintenance: 1 year (required) Work Location: In person Application deadline: 09/06/2023 Reference ID: HELPDESK/TAHB Expected start date: 14/06/2023
Jun 02, 2023
Full time
Sykes & Son Limited is an integrated refurbishment and maintenance company with an unparalleled 260-year heritage. As a reliable and trusted partner, Sykes deliver a range of building, engineering and maintenance solutions to iconic clients and sites throughout London and the South East. Based at Head Office (Russell Square Area) Reporting to Contracts Supervisor / Manager Job Summary To ensure all processes and procedures are carried out effectively and correctly as per contract requirements. Key responsibilities and accountabilities: Provide administration support for the Contracts Managers. Schedule reactive and help desk call outs. Maintain records and spread sheets in accordance with clients requirements. Maintain holiday and absent records for planning purposes. General administrative tasks. Creating and maintaining asset registers on CAFM system. Create and maintain excel spread sheets. Completion, management and administration of all financial records including invoices, credits, interims, final accounts and VAT as per requirements for each project. Complete financial processes for specific contracts as required. Produce financial spreadsheet as required by the company or the client. Collation and preparation of figures for client meetings. Education needed for this role Good general level of education Training needed for this role IT Training Experience needed for this role Minimum 2 years experience in a similar administration role. Experience in Maintenance or Facilities Maintenance. Job Description and Person Specification Personal attributes needed for this role Organised Punctual Clearly spoken Assertive/Confident Aptitude needed for this role Excellent literacy and numeracy skills. Skills needed for this role Excel Word Internet Outlook Powerpoint CAFM software Job Types: Full-time, Temp to perm Salary: £32,000.00- £34,000.00 per year Benefits: Company pension Life insurance Schedule: 8 hour shift Ability to commute/relocate: London, WC1N1PG: reliably commute or plan to relocate before starting work (required) Education: GCSE or equivalent (required) Experience: Technical support: 1 year (preferred) Customer service: 1 year (preferred) similar administration role: 2 years (required) Maintenance or Facilities maintenance: 1 year (required) Work Location: In person Application deadline: 09/06/2023 Reference ID: HELPDESK/TAHB Expected start date: 14/06/2023
Title: Helpdesk Engineer - Full Time, Permanent Salary: Up to £35k Per Annum (DOE) Our client based in Brighton is seeking a Helpdesk Engineer to join their team on a permanent basis. The successful candidate will be providing 1st/2nd line support of computers, applications, systems, video conference and phone systems to staff throughout the organisation and across all offices. Duties: Provide 1st and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Manage own Helpdesk ticket queue in a timely and efficient manner and on occasion, the ticket allocation for the team Provide notes on escalation working with 3rd line support engineers to resolve issues ensuring users have regular and clear communication as required Document all calls in the firm's call logging helpdesk software ensuring all calls have complete notes and resolution information Working on and assigning tickets being mindful of SLAs, rotas and understanding urgency and priority of calls Daily systems check, monitoring and IT administration Support users in the use of computer equipment, systems and software providing training where required Escalate advanced, complex or otherwise unresolved calls to 3rd line support engineers Requirements: Demonstrable troubleshooting skills Advanced experience with Microsoft Office products including Word, Excel and Outlook Excellent telephone manner, written and face-to-face communication skills Previous 1st and 2nd line support experience Experience in Citrix desktop environments and with Citrix Director Knowledge and experience of Microsoft Active Directory Experience working with Windows 10 and 11 Pro, 2019, 2022, Mac OS, and Microsoft Office 2019 Teams and zoom; conference room support Dell WMS thin client management; thin and fat client PCs LTSC IoT Benefits: Annual bonus scheme Up to £1000 private health club membership subscription provision scheme Private Healthcare Life Assurance Season Ticket Loan (subject to 6-month qualification period) The Firm's Group Long Term Disability Insurance Childcare voucher scheme Comprehensive training program Leave starts at 24 days (which rises upon service length) Cycle to work scheme Hours: shift-based rota, 08:30 to 16:30 and 10:00 to 18:00. A minimum 45min lunch break is not included as working hours. The company operates a flexi-time scheme that requires all employees to be present during the core hours of 10:00 to 16:00 each day and to work a minimum 38-hour week. Fully Office Based - Brighton office and one day a week in the London office If you are interested in this role, apply with your CV today! Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
Jun 02, 2023
Full time
Title: Helpdesk Engineer - Full Time, Permanent Salary: Up to £35k Per Annum (DOE) Our client based in Brighton is seeking a Helpdesk Engineer to join their team on a permanent basis. The successful candidate will be providing 1st/2nd line support of computers, applications, systems, video conference and phone systems to staff throughout the organisation and across all offices. Duties: Provide 1st and 2nd line technical support queries professionally and efficiently, maintaining a high degree of customer service Manage own Helpdesk ticket queue in a timely and efficient manner and on occasion, the ticket allocation for the team Provide notes on escalation working with 3rd line support engineers to resolve issues ensuring users have regular and clear communication as required Document all calls in the firm's call logging helpdesk software ensuring all calls have complete notes and resolution information Working on and assigning tickets being mindful of SLAs, rotas and understanding urgency and priority of calls Daily systems check, monitoring and IT administration Support users in the use of computer equipment, systems and software providing training where required Escalate advanced, complex or otherwise unresolved calls to 3rd line support engineers Requirements: Demonstrable troubleshooting skills Advanced experience with Microsoft Office products including Word, Excel and Outlook Excellent telephone manner, written and face-to-face communication skills Previous 1st and 2nd line support experience Experience in Citrix desktop environments and with Citrix Director Knowledge and experience of Microsoft Active Directory Experience working with Windows 10 and 11 Pro, 2019, 2022, Mac OS, and Microsoft Office 2019 Teams and zoom; conference room support Dell WMS thin client management; thin and fat client PCs LTSC IoT Benefits: Annual bonus scheme Up to £1000 private health club membership subscription provision scheme Private Healthcare Life Assurance Season Ticket Loan (subject to 6-month qualification period) The Firm's Group Long Term Disability Insurance Childcare voucher scheme Comprehensive training program Leave starts at 24 days (which rises upon service length) Cycle to work scheme Hours: shift-based rota, 08:30 to 16:30 and 10:00 to 18:00. A minimum 45min lunch break is not included as working hours. The company operates a flexi-time scheme that requires all employees to be present during the core hours of 10:00 to 16:00 each day and to work a minimum 38-hour week. Fully Office Based - Brighton office and one day a week in the London office If you are interested in this role, apply with your CV today! Huntress does not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and complies with all relevant UK legislation. PLEASE NOTE! You should make yourself aware of how immigration laws apply to your situation before applying for any jobs. We are acting as a Recruitment Business in relation to this role.
The Business We provide a range of IT services for clients in Central London, specialising in the Independent Healthcare sector. We offer a reliable, efficient and personal service which covers all aspects of Information Technology, including PC, Laptop and Server hardware and software support, data and voice networking, hardware and software supply and provision, security, anti-virus, backup and disaster recovery. This role is perfect for someone looking for a fast-paced environment and an opportunity to grow. Key Responsibilities Network Management Regular monitoring of network usage and troubleshooting any issues that arise Regular reviews to assess network suitability Enforcement of Email and Internet Usage Policy Enforcement of security standards Administration of network services such as file, print, AD etc. Conduct audits to ensure all software licenses are up to date Manage user accounts in on-premise and cloud systems as needed IT Health and Safety Assess workstations to ensure good working practices in line with Government recommended guidelines. Carry out remedial action where necessary Ensure that IT infrastructure equipment and cabling are installed, used and maintained safely IT Support Assisting any staff member as requested with IT issues Updating Servers and PCs with new software when required Assessing IT equipment requirements and requesting new stock if required Issuing, receiving and maintaining IT equipment Mentoring of Support Engineer (Apprentice)s if requested Ensuring that the IT team's KPIs and SLAs are met or exceeded Undertake general administration where appropriate and necessary IT documentation & records Maintain complete and accurate records of IT equipment, changes, incidents, problems, service requests, users and other items. Update IT knowledge base with processes and procedures when required Qualifications, Skills and Experience The following skills, attributes and experience are considered essential to be successful in the post of Support Engineer: 3 years' + experience in an IT Support role covering desktop, server, cloud, virtualisation and infrastructure in a Windows server environment 1 BSc in a relevant STEM subject Excellent organisational skills Relevant IT vendor qualifications and/or training (eg. Microsoft, CompTIA) Experience managing and maintaining a broad range of desktop and server operating systems Experience managing and maintaining a broad range of desktop and server applications Experience in managing and maintaining cloud and virtualisation technologies, in particular Office365, HyperV and Azure. In depth knowledge of TCP/IP infrastructure and related services Experience using ITIL-oriented helpdesk software and processes Experience with systems management tools and Powershell Scripting Experience in managing and maintaining VoIP telephony systems Experience in managing and maintaining a broad range of desktop and server hardware Excellent communication skills Calm and measured when dealing with pressurised situations Ability to build and maintain working relationships Ability to prioritise and work without continuous supervision Accurate record keeping Salary - £25,000 - £35,000 including benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.co.uk/fraud-alert
Jun 02, 2023
Full time
The Business We provide a range of IT services for clients in Central London, specialising in the Independent Healthcare sector. We offer a reliable, efficient and personal service which covers all aspects of Information Technology, including PC, Laptop and Server hardware and software support, data and voice networking, hardware and software supply and provision, security, anti-virus, backup and disaster recovery. This role is perfect for someone looking for a fast-paced environment and an opportunity to grow. Key Responsibilities Network Management Regular monitoring of network usage and troubleshooting any issues that arise Regular reviews to assess network suitability Enforcement of Email and Internet Usage Policy Enforcement of security standards Administration of network services such as file, print, AD etc. Conduct audits to ensure all software licenses are up to date Manage user accounts in on-premise and cloud systems as needed IT Health and Safety Assess workstations to ensure good working practices in line with Government recommended guidelines. Carry out remedial action where necessary Ensure that IT infrastructure equipment and cabling are installed, used and maintained safely IT Support Assisting any staff member as requested with IT issues Updating Servers and PCs with new software when required Assessing IT equipment requirements and requesting new stock if required Issuing, receiving and maintaining IT equipment Mentoring of Support Engineer (Apprentice)s if requested Ensuring that the IT team's KPIs and SLAs are met or exceeded Undertake general administration where appropriate and necessary IT documentation & records Maintain complete and accurate records of IT equipment, changes, incidents, problems, service requests, users and other items. Update IT knowledge base with processes and procedures when required Qualifications, Skills and Experience The following skills, attributes and experience are considered essential to be successful in the post of Support Engineer: 3 years' + experience in an IT Support role covering desktop, server, cloud, virtualisation and infrastructure in a Windows server environment 1 BSc in a relevant STEM subject Excellent organisational skills Relevant IT vendor qualifications and/or training (eg. Microsoft, CompTIA) Experience managing and maintaining a broad range of desktop and server operating systems Experience managing and maintaining a broad range of desktop and server applications Experience in managing and maintaining cloud and virtualisation technologies, in particular Office365, HyperV and Azure. In depth knowledge of TCP/IP infrastructure and related services Experience using ITIL-oriented helpdesk software and processes Experience with systems management tools and Powershell Scripting Experience in managing and maintaining VoIP telephony systems Experience in managing and maintaining a broad range of desktop and server hardware Excellent communication skills Calm and measured when dealing with pressurised situations Ability to build and maintain working relationships Ability to prioritise and work without continuous supervision Accurate record keeping Salary - £25,000 - £35,000 including benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.co.uk/legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.co.uk/fraud-alert
Desktop & Infrastructure Support Engineer - Financial Services - London - £50-65k We have partnered with a UK Based financial service trading firm. Established over 30 years ago with 3 offices across the UK they now employ nearly 200 people and provide a range of financial trading solutions to their growing client base. The Role A role has arisen for a Desktop and Infrastructure Support Engineer to join their small but growing IT Infrastructure team. In this role you'll provide IT Desktop support and Infrastructure Support to all areas within their Group of companies. Responsibilities To support users and maintain internal systems via the IT Helpdesk To assist in planning maintenance and upgrade of system as and when required Improve existing systems, process and efficiencies Identify issues with root cause analysis Managing and maintaining all aspects of Servers, Desktops, Mobile devices, Telecoms, Network, Storage and Security Assist with the management of 3rd party vendors and suppliers To create and maintain system documentation as it relates to system configuration, mapping, processes and service records. Skills & Experiences Required Good understanding of O365 and MS Office suites Desktop Win10 and OS deployment technologies Server including AD, DNS, DHCP, WSUS, SQL, SFTP and Exchange Network TCP/IP, Switching/Routing, VLANS and Firewalls. Familiarity with Virtualisation technologies - Hyper-V/VMware and IaaS Experience in developing and adhering to Backup Strategy and Technologies Exposure to Trading floor applications would be helpful but not essential Experience in with Mobile Device Management including Apple IOS support This is an office-based role with the potential for flexible working after settling into the role £50-£65k + Annual Bonus & Excellent Benefits Mayfair, London Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
Jun 02, 2023
Full time
Desktop & Infrastructure Support Engineer - Financial Services - London - £50-65k We have partnered with a UK Based financial service trading firm. Established over 30 years ago with 3 offices across the UK they now employ nearly 200 people and provide a range of financial trading solutions to their growing client base. The Role A role has arisen for a Desktop and Infrastructure Support Engineer to join their small but growing IT Infrastructure team. In this role you'll provide IT Desktop support and Infrastructure Support to all areas within their Group of companies. Responsibilities To support users and maintain internal systems via the IT Helpdesk To assist in planning maintenance and upgrade of system as and when required Improve existing systems, process and efficiencies Identify issues with root cause analysis Managing and maintaining all aspects of Servers, Desktops, Mobile devices, Telecoms, Network, Storage and Security Assist with the management of 3rd party vendors and suppliers To create and maintain system documentation as it relates to system configuration, mapping, processes and service records. Skills & Experiences Required Good understanding of O365 and MS Office suites Desktop Win10 and OS deployment technologies Server including AD, DNS, DHCP, WSUS, SQL, SFTP and Exchange Network TCP/IP, Switching/Routing, VLANS and Firewalls. Familiarity with Virtualisation technologies - Hyper-V/VMware and IaaS Experience in developing and adhering to Backup Strategy and Technologies Exposure to Trading floor applications would be helpful but not essential Experience in with Mobile Device Management including Apple IOS support This is an office-based role with the potential for flexible working after settling into the role £50-£65k + Annual Bonus & Excellent Benefits Mayfair, London Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: legal-information/privacy-notice. Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: fraud-alert
This is a great opportunity for someone wanting to progress their IT career further as there will be ample amount of training, exposure into exciting technologies and investment to further develop the right individual. Client Details Michael Page are pleased to be partnered exclusivley with a global, multi billion pound business with head quarters in Zurich. Description PC Lifecycle Support: Provide hardware and software support including break/fix,imaging, inventory, post build set up, new user set up, and peripheral installation. Configure and manage MFPs and printing solutions including large MFP devices (Xerox,Sharp ), Label Printers (Zebra), and small use laser printers (HP) Ensure Manufacturing Excellence: Supports manufacturing environment, support tecnologies required for continued business operations including off hours support and on call rotation Suports the installation of new IS solutions/services in regards of the required infrastructure, or the changing of existing IS solutions/services. When involved, delivers the appropriate IS solution/service infrastructure in time, in budget and at quality Provide L1 helpdesk support to users in other locations or remote, leveraging TeamViewer, KBAs, and ensuring resolution of incidents within SLAm Profile Minimum 3 years' experience in an IT support role. Fluent in Microsoft Office and Support of 0365. Understanding of Networking Topology, Concepts and Server Infrastructure Extensive Windows 10 knowledge and support experience. Experience in programming or scripting in an IT environment preferred. Experience with manufacturing processes, procedures, and factory IT programs preferred. Job Offer Salary of upto £35,000 depending on experiance + Benefits
Jun 01, 2023
Full time
This is a great opportunity for someone wanting to progress their IT career further as there will be ample amount of training, exposure into exciting technologies and investment to further develop the right individual. Client Details Michael Page are pleased to be partnered exclusivley with a global, multi billion pound business with head quarters in Zurich. Description PC Lifecycle Support: Provide hardware and software support including break/fix,imaging, inventory, post build set up, new user set up, and peripheral installation. Configure and manage MFPs and printing solutions including large MFP devices (Xerox,Sharp ), Label Printers (Zebra), and small use laser printers (HP) Ensure Manufacturing Excellence: Supports manufacturing environment, support tecnologies required for continued business operations including off hours support and on call rotation Suports the installation of new IS solutions/services in regards of the required infrastructure, or the changing of existing IS solutions/services. When involved, delivers the appropriate IS solution/service infrastructure in time, in budget and at quality Provide L1 helpdesk support to users in other locations or remote, leveraging TeamViewer, KBAs, and ensuring resolution of incidents within SLAm Profile Minimum 3 years' experience in an IT support role. Fluent in Microsoft Office and Support of 0365. Understanding of Networking Topology, Concepts and Server Infrastructure Extensive Windows 10 knowledge and support experience. Experience in programming or scripting in an IT environment preferred. Experience with manufacturing processes, procedures, and factory IT programs preferred. Job Offer Salary of upto £35,000 depending on experiance + Benefits
IT Support Analyst / Service Desk Engineer - Stanmore (NW London) A charity organisation based in the Stanmore area of North West London is looking for an IT Support Engineer to join its IT department This is a great opportunity for someone looking to progress their career in IT with a friendly and supportive team. The organisation does have some additional local sites so you will need access to a car to be considered suitable. Day to day responsibilities will include providing 1st and 2nd line (onsite and remote) IT support across a range of technologies including: - Windows Server - Windows OS - Azure - Office 365 - Active Directory/Group Policy - Networking (switches/routers/firewalls) - Email systems - Hardware support The salary on offer for the role is up to £27,000 and the company offer a range of benefits including increased holiday. The working week is 35 hours Monday - Friday. To be considered suitable you will need to have previous IT support experience (ideally 1st and 2nd line helpdesk/desktop support) and be local to the Stanmore area. It is also essential that you have a car in order to travel to other sites occasionally and preferably an understanding of cyber security within IT. To apply, please send a copy of your CV.
Jun 01, 2023
Full time
IT Support Analyst / Service Desk Engineer - Stanmore (NW London) A charity organisation based in the Stanmore area of North West London is looking for an IT Support Engineer to join its IT department This is a great opportunity for someone looking to progress their career in IT with a friendly and supportive team. The organisation does have some additional local sites so you will need access to a car to be considered suitable. Day to day responsibilities will include providing 1st and 2nd line (onsite and remote) IT support across a range of technologies including: - Windows Server - Windows OS - Azure - Office 365 - Active Directory/Group Policy - Networking (switches/routers/firewalls) - Email systems - Hardware support The salary on offer for the role is up to £27,000 and the company offer a range of benefits including increased holiday. The working week is 35 hours Monday - Friday. To be considered suitable you will need to have previous IT support experience (ideally 1st and 2nd line helpdesk/desktop support) and be local to the Stanmore area. It is also essential that you have a car in order to travel to other sites occasionally and preferably an understanding of cyber security within IT. To apply, please send a copy of your CV.
Network Engineer £25,000 - £35,000 - KPI based bonus Gloucester / Hybrid Our client is a forward-thinking, customer-centric business, that goes above and beyond to provide solutions to small and medium-sized companies across the UK. They are now seeking a Network Engineer to join their award-winning, innovative team, on a full time, permanent basis. This is an excellent opportunity for a Network Engineer to join an established business, that prides itself on its passion for developing its staff and its leading-edge training opportunities. Responsibilities: Deliver on/off-site, and remote delivery services Create, and update project logs via the company CRM system Provide service desk cover (3rd Line) Cisco Firewall configuration work (Cisco ASA & Cisco Meraki) AD upgrades both on-premises and Azure Cloud Servers Microsoft Cloud online services, both pre- and post-sale Microsoft Azure Virtual Machines, VPN Gateways, Site Recovery, Cloud Backup, SQL Services Skills/ Experience: A-level, or equivalent qualifications Atleast 1 Microsoft Cloud qualification Relevant IT infrastructure experience Microsoft Cloud experience In-depth knowledge of Windows Server & Active Directory In-depth knowledge of the fundamentals of IP networking Microsoft Windows 7 to Windows 10 operating systems knowledge Benefits: KPI based bonus Private health care Private pension Life insurance Birthday off Death in Service Learning & development opportunities Flexible/Hybrid working GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk, Cyber, Java, C#, Python and Development. We manage?Tech?jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We work to the highest possible standards for our candidates and clients.
Jun 01, 2023
Full time
Network Engineer £25,000 - £35,000 - KPI based bonus Gloucester / Hybrid Our client is a forward-thinking, customer-centric business, that goes above and beyond to provide solutions to small and medium-sized companies across the UK. They are now seeking a Network Engineer to join their award-winning, innovative team, on a full time, permanent basis. This is an excellent opportunity for a Network Engineer to join an established business, that prides itself on its passion for developing its staff and its leading-edge training opportunities. Responsibilities: Deliver on/off-site, and remote delivery services Create, and update project logs via the company CRM system Provide service desk cover (3rd Line) Cisco Firewall configuration work (Cisco ASA & Cisco Meraki) AD upgrades both on-premises and Azure Cloud Servers Microsoft Cloud online services, both pre- and post-sale Microsoft Azure Virtual Machines, VPN Gateways, Site Recovery, Cloud Backup, SQL Services Skills/ Experience: A-level, or equivalent qualifications Atleast 1 Microsoft Cloud qualification Relevant IT infrastructure experience Microsoft Cloud experience In-depth knowledge of Windows Server & Active Directory In-depth knowledge of the fundamentals of IP networking Microsoft Windows 7 to Windows 10 operating systems knowledge Benefits: KPI based bonus Private health care Private pension Life insurance Birthday off Death in Service Learning & development opportunities Flexible/Hybrid working GB Tech is your specialist in IT and Technology recruitment. We hire across a vast range of roles including Data & Insight, Engineering, Helpdesk, Cyber, Java, C#, Python and Development. We manage?Tech?jobs in Gloucestershire and the Southwest including Cheltenham, Gloucester, Worcester, Tewkesbury, Cirencester, and Bristol. Specialists in permanent recruitment, we also provide temporary, interim and fixed term solutions. We work to the highest possible standards for our candidates and clients.
