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information security analyst
Technician – IT Support Analyst x3
Penna Birmingham, UK
Birmingham City University Faculty: Information Technology Department   Post Title: Technician – IT Support Analyst x3   Full Time Fixed term + Perm   Location: City Centre Campus Salary: £29,951 to £32,555 per annum (5% Shift Allowance available)   Closing Date: 09/10/2020 Interview Date: TBC    Ref No: 092020-326   LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3582&forced=2 We have a number of vacancies for experienced and self-motivated Support Analysts. One vacancy is a permanent role and there are two further roles which are fixed term for three years. The roles will provide second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name to ensure a fair and transparent recruitment process. Alternatively if you require the application in a different format please contact the Human Resources Department on 0121 331 6693.  
Oct 05, 2020
Full time
Birmingham City University Faculty: Information Technology Department   Post Title: Technician – IT Support Analyst x3   Full Time Fixed term + Perm   Location: City Centre Campus Salary: £29,951 to £32,555 per annum (5% Shift Allowance available)   Closing Date: 09/10/2020 Interview Date: TBC    Ref No: 092020-326   LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3582&forced=2 We have a number of vacancies for experienced and self-motivated Support Analysts. One vacancy is a permanent role and there are two further roles which are fixed term for three years. The roles will provide second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name to ensure a fair and transparent recruitment process. Alternatively if you require the application in a different format please contact the Human Resources Department on 0121 331 6693.  
MBP Solutions
IT Analyst - Full Time - Skipton
MBP Solutions Skipton, UK
We are looking for an IT Analyst to work on digitization projects for a growing international business MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products. MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way. Your main tasks will be: Resolve first line technical issues and provide advice and guidance to staff. Develop solutions using SharePoint, Power Automate, Office 365 and Business Central. Knowledge of Power BI/SQL and reporting tools Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise. Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers. Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair. Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions. Assist the IT Development Project Manager with Installation, configuration and testing of new IT software. Ensure security best practices are followed and enforced. Support staff with IT training and training material. Ensure compliance with GDPR requirements, with a strong focus on cyber security.   Requirements & Qualifications:   Degree or equivalent experience Experience working with SharePoint and Power BI essential Experience with ZOHO products or similar CRM systems Experience of using Office 365 Experience of building solutions using Power Automate Applications Knowledge of O365 Admin Console and Administration tasks Experience using Microsoft Business Central (end user or admin) an advantage The ability to identify problems and escalate these problems to the appropriate persons when required. Ability to work well on own initiative. Flexibility to achieve business goals. Ability to work well under pressure Strong Organisational skills and ability to prioritise tasks. Strong interpersonal, verbal and written communication skills   Your profile: Structured, methodical and well-organised, strong organizational skills essential Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner A self starter, proactive ability to work on own initiative and planning Flexible, able to adapt to changing circumstances and team-work spirit   Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms. Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another. Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue.  As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.   Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/   and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com
May 04, 2020
Full time
We are looking for an IT Analyst to work on digitization projects for a growing international business MBP Solutions is specialized in adding value to biological by-products through unique know-how regarding product applications , sustainability , sales and marketing , legal compliance and supply chain management . The company was founded in 1999, on the concept of sustainability, legal compliance, transparency and optimal utilization of the resources in biological by-products. MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions - where by-products and wastes from 33 different factories in Europe and North America are managed in a sustainable way. Your main tasks will be: Resolve first line technical issues and provide advice and guidance to staff. Develop solutions using SharePoint, Power Automate, Office 365 and Business Central. Knowledge of Power BI/SQL and reporting tools Escalate and assist the IT Development Project Manager in second line technical issues as and when they arise. Contact and liaise with manufacturers and suppliers to troubleshoot issues as and when they arise and manage the timescales and responses from the suppliers. Liaise with our third-party IT Services Providers, when necessary to prompt system fault, resolution and repair. Perform analysis and diagnosis of first- and second-line software incidents. Provide recommendations and implement corrective solutions. Assist the IT Development Project Manager with Installation, configuration and testing of new IT software. Ensure security best practices are followed and enforced. Support staff with IT training and training material. Ensure compliance with GDPR requirements, with a strong focus on cyber security.   Requirements & Qualifications:   Degree or equivalent experience Experience working with SharePoint and Power BI essential Experience with ZOHO products or similar CRM systems Experience of using Office 365 Experience of building solutions using Power Automate Applications Knowledge of O365 Admin Console and Administration tasks Experience using Microsoft Business Central (end user or admin) an advantage The ability to identify problems and escalate these problems to the appropriate persons when required. Ability to work well on own initiative. Flexibility to achieve business goals. Ability to work well under pressure Strong Organisational skills and ability to prioritise tasks. Strong interpersonal, verbal and written communication skills   Your profile: Structured, methodical and well-organised, strong organizational skills essential Able to take responsibility and work well with multiple duties and deadlines and represent MBP in a professional manner A self starter, proactive ability to work on own initiative and planning Flexible, able to adapt to changing circumstances and team-work spirit   Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms. Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another. Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue.  As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.   Interested? You can also send your CV and cover letter via our website https://www.mbpsolutions.com/about-us/careers-mbp-solutions/   and follow the job link. Please mark your application “IT Analyst – Skipton”. The closing date is 31.05.20 but please send your application as soon as possible. For more information about MBP please visit www.mbpsolutions.com
De Montfort University
Application Analyst
De Montfort University Leicester, UK
Application Analyst De Montfort University (DMU) Information Technology & Media Services Ref. D-60931380-02 Grade E, £27,511 - £33,797 per annum Permanent, Full-time Leicester Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education. Faculty / Directorate Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365. Role The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas. You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed. Ideal Candidate You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels. You will have great communication skills along with strong analytical, problem solving and troubleshooting skills. You will have strong collaboration and facilitation skills with a good understanding of inter-team working. DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered. To discover more and apply, please go to: https://bit.ly/2mRKBqW Closing date: 31st October 2019.    
Oct 03, 2019
Full time
Application Analyst De Montfort University (DMU) Information Technology & Media Services Ref. D-60931380-02 Grade E, £27,511 - £33,797 per annum Permanent, Full-time Leicester Build your career, join De Montfort University (DMU) in Leicester as an IT Application Analyst De Montfort University is a large University with a commitment to the public good and is proud of its achievements in successfully supporting students from diverse backgrounds which are underrepresented within Higher Education. Faculty / Directorate Recent major investments in IT include a £13m programme to refresh our IT infrastructure; and the current multi-million pound Core Systems Modernisation programme, delivering transformative change underpinned by the implementation of SAP Finance, HR/Payroll, Student Lifecycle management and CRM. With these foundations in place the next stage is to deliver a digital revolution, leveraging opportunities provided by technologies such as cloud based services, data analytics, the Internet of Things and Office 365. Role The Application Analyst position exists in a dynamic friendly Applications team supporting a large portfolio of applications, delivering business critical, student facing services within the ITMS directorate. As a member of the Applications Team, the post holder is responsible for managing and supporting a range of application systems and to be an authoritative expert in some areas. You will work with functional teams across ITMS working in collaboration with supplier and business staff to deliver a full range of Application analyst activities. You will work collaboratively with specialists for architecture, service management and security/governance to ensure best practice is followed. Ideal Candidate You will have experience in supporting applications in large or complex organisations, including the monitoring of support calls and compliance to agreed service levels. You will have great communication skills along with strong analytical, problem solving and troubleshooting skills. You will have strong collaboration and facilitation skills with a good understanding of inter-team working. DMU strives for our staff to be as diverse as our student body. We have a diverse and progressive leadership team who strongly advocate the need to ensure the university enables all talent to flourish. Applications to this post are encouraged from all members of the community, flexible working options will be considered. To discover more and apply, please go to: https://bit.ly/2mRKBqW Closing date: 31st October 2019.    
Valuation Tribunal Service
Information Systems Analyst
Valuation Tribunal Service Leman Street, London E1 8EU, UK
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do. This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include: Ensuring our business developments are supported by appropriate IT solutions; providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters; maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals; developing expertise in IT/IS systems and acting as a resource and provider of expertise to users. In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint. So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services. Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below. Application details: To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the  job description and person specification . We need to receive this by no later than  5pm   on Thursday 14 March 2019.     Please email your application documents to:   recruitment@valuationtribunal.gov.uk The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds . Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
Feb 20, 2019
Full time
An exciting opportunity has arisen for an Information Systems Analyst to join our IT team at the Valuation Tribunal Service (VTS). This is a key role as we drive forward our IT agenda as our overall aim is to improve our services to the public – and for our employees – by developing better IT solutions for the work we do. This role will provide exposure to a range of IT related work. Reporting to the IT Manager, you will provide a range of IT support across our network. Your responsibilities will include: Ensuring our business developments are supported by appropriate IT solutions; providing proactive support, advice, training and guidance to staff and stakeholders on all IT matters; maintaining all necessary information technology procedures and ensuring that all systems are supported by the necessary documentation and manuals; developing expertise in IT/IS systems and acting as a resource and provider of expertise to users. In addition, you will have a good understanding of data security and information security issues and are likely to have experience in client management and system development, using software such as Microsoft Dynamics CRM, Windows OS and Sharepoint. So that’s what we are looking for and if you think you fit the bill, we’d really welcome your application. The VTS is responsible for the administration of Council Tax and Non-Domestic Rating appeals. Monies from Council Tax and Non-Domestic Rating are significant income streams for the government – so our independent decisions on appeals impact upon that income and therefore how we interact with appellants and other parties to an appeal is critical to the provision of our services. Our ideal candidate for this role will have had appropriate training and certification in a range of IT systems and software packages. We believe that this position will probably suit candidates who have had experience in the public sector such as central government or an NDPB as you will need to work with colleagues in those organisations – although that is by no means an essential requirement. Our longer-term intention is that this role will grow as our IT capability develops. We also anticipate that there will be a considerable degree of self-management required in dealing with your diverse workload. We really hope that this role interests you, and if so, please apply by following the instructions below. Application details: To apply for this role you need to send us your up-to-date CV and a short personal statement (maximum of 3 sides of A4), telling us how you meet the key requirements of the  job description and person specification . We need to receive this by no later than  5pm   on Thursday 14 March 2019.     Please email your application documents to:   recruitment@valuationtribunal.gov.uk The VTS is keen that its workforce should represent the communities it serves and welcomes applications from people of all backgrounds . Please note that if you do not here from us within three weeks of the closing date you should assume you have not been successful on this occasion.
Birmingham City University
Support Analyst
Birmingham City University Birmingham City University, City Centre Campus, Curzon Street, Birmingham, UK
Support Analyst £28,508 to £30,986 per annum (plus a 5% shift allowance) Full time, Permanent Ref No: 072018-334   We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers. You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.  You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website: http://jobs.bcu.ac.uk/ Closing Date: 16 August 2018 Interview Date: TBC Birmingham City University seeks to be a single status employer and benefits include up to 32 days annual holiday, an index linked contributory pension scheme and an employee medical scheme. Birmingham City University is an equal opportunities employer and welcomes applications from all sections of the community.
Jul 27, 2018
Full time
Support Analyst £28,508 to £30,986 per annum (plus a 5% shift allowance) Full time, Permanent Ref No: 072018-334   We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers. You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.  You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website: http://jobs.bcu.ac.uk/ Closing Date: 16 August 2018 Interview Date: TBC Birmingham City University seeks to be a single status employer and benefits include up to 32 days annual holiday, an index linked contributory pension scheme and an employee medical scheme. Birmingham City University is an equal opportunities employer and welcomes applications from all sections of the community.
Black Sun Plc
Senior Desktop Support Analyst
Black Sun Plc
Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at:  www.blacksunplc.com  What’s in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community   -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jul 18, 2018
Full time
Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group’s ‘front of house’ environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business – therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we’d love to find someone who is flexible and team focused, with a non-hierarchical and ‘roll up your sleeves’ approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects. You can find more information about us at:  www.blacksunplc.com  What’s in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community   -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Black Sun Plc
Senior Desktop Support Analyst
Black Sun Plc London, UK
Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.  What's in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community  -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Jun 19, 2018
Full time
Our role: At Black Sun we have a growing IT team and we are searching for an energetic Senior Desktop Support Analyst to manage, enhance and run our Group front of house environment. This role requires close consultation with the various business stakeholders to understand and cater for the existing issues and future aspirations of the business therefore we need someone who is comfortable working with senior management. You will also be responsible for the effective management of incidents, service requests and problems across the organisation; the provision of second and third line operational support relating to desktops, laptops and mobile devices; and to ensure timely and efficient resolution of incidents, service requests and problems. You will be supported by a Junior IT Administrator as well as the broader IT team. Your qualifications and experience: - Proven experience in an IT business support role -Expert knowledge of and proven experience with both Mac and Windows. Mac support skills are an essential requirement - In-depth technical knowledge of desktop system software and hardware (Mac & Windows) as well as mobile devices, telecommunications, peripherals, security, applications, client server software and system tools - Experience of Active Directory, Exchange - An extensive background of managing the end user IT desktop service with strong OSX skills - A background in ITIL service management and implementation - Some experience mentoring junior team members would be preferable - Personality fit: we'd love to find someone who is flexible and team focused, with a non-hierarchical and roll up your sleeves approach to getting the job done. And someone with a great sense of humour!! A bit about us: We are one of the UK's leading Stakeholder Communications agencies based in the beautiful grounds of Fulham Palace, London. Black Sun is an award winning, fast growing agency with 100 employees, with offices in both London and Singapore. We work with some of the world's largest international organisations on a range of exciting corporate communications projects.  What's in it for you: -Training; you will have the opportunity to work with, and learn from, industry professionals. We offer both internal and external training programmes  -A fun and friendly work community; you will have the chance to join a fresh and supportive community  -Socials (lots of them!); whether it be summer sports activities, Bake Offs, our annual Christmas party...or our complimentary breakfast every Friday morning -Benefits; we offer competitive salaries, generous benefits, a discretionary bonus scheme, 22 days holidays (as well as a holiday loyalty scheme) and remote working opportunities
Impress Solutions Ltd
Second Line Support Analyst
Impress Solutions Ltd Romford RM1 3JS, UK
We are looking for a bright, energetic individual preferably with up to 2 years IT helpdesk experience. You would be joining an existing team and will be working on a mix of network, Microsoft server, Exchange, Security, Anti-Virus, SQL, bespoke and third party applications.  You will be involved in all aspects of support, including telephone and remote dial up, onsite support, testing and deployment.   You should have a passion for IT and how it makes a difference to the way people work.  This is your chance to work within a highly experienced team with plenty of knowledge and skills to share.   Skills and Experience (Required) Microsoft or similar Server Qualifications • Excellent problem solving skills • Excellent written and spoken English Skills and Experience (Preferred) Server 2016 / 2012 / 2008 Windows 10/7/XP Exchange SQL Sophos WatchGuard TeamViewer Crystal Reports Computer Science or another numerate degree   Responsibilities will typically include: installing and configuring computer systems; monitoring and maintaining computer systems and networks; logging and managing support requests; prioritising and managing several open cases at one time; talking staff / clients through a series of actions - either face-to-face or over the telephone; troubleshooting system problems and diagnosing and solving software faults; finding solutions to problems; escalating and managing issues through to resolution with the appropriate vendor; distributing the latest software releases, service packs or patches to the appropriate customers; providing support documentation, including procedural documentation; following diagrams and written instructions to repair a fault or set up a system; running network applications to support system and users; supporting new applications; setting up new users; responding within agreed time limits to call-outs; testing / evaluating new technology About the role: You will be working in a team of four and will be working on a combination of Microsoft systems, bespoke systems, third party systems including Sage, migrations of legacy systems to new platforms and completely new solutions.
Apr 20, 2018
Full time
We are looking for a bright, energetic individual preferably with up to 2 years IT helpdesk experience. You would be joining an existing team and will be working on a mix of network, Microsoft server, Exchange, Security, Anti-Virus, SQL, bespoke and third party applications.  You will be involved in all aspects of support, including telephone and remote dial up, onsite support, testing and deployment.   You should have a passion for IT and how it makes a difference to the way people work.  This is your chance to work within a highly experienced team with plenty of knowledge and skills to share.   Skills and Experience (Required) Microsoft or similar Server Qualifications • Excellent problem solving skills • Excellent written and spoken English Skills and Experience (Preferred) Server 2016 / 2012 / 2008 Windows 10/7/XP Exchange SQL Sophos WatchGuard TeamViewer Crystal Reports Computer Science or another numerate degree   Responsibilities will typically include: installing and configuring computer systems; monitoring and maintaining computer systems and networks; logging and managing support requests; prioritising and managing several open cases at one time; talking staff / clients through a series of actions - either face-to-face or over the telephone; troubleshooting system problems and diagnosing and solving software faults; finding solutions to problems; escalating and managing issues through to resolution with the appropriate vendor; distributing the latest software releases, service packs or patches to the appropriate customers; providing support documentation, including procedural documentation; following diagrams and written instructions to repair a fault or set up a system; running network applications to support system and users; supporting new applications; setting up new users; responding within agreed time limits to call-outs; testing / evaluating new technology About the role: You will be working in a team of four and will be working on a combination of Microsoft systems, bespoke systems, third party systems including Sage, migrations of legacy systems to new platforms and completely new solutions.
Centrum fuer internationale Migration und Entwicklung (CIM)
IT Specialist for Digital Data Management and Big Data Analysis (m/f)
Centrum fuer internationale Migration und Entwicklung (CIM) Bhubaneswar, Odisha, India
Do you want to put your know-how and skills to use where they are needed? Do you want to work abroad and experience different cultures? Then the  Centre for International Migration and Development (CIM)  is your ideal partner for finding a responsible position in the field of development policy. We place highly qualified staff with employers in Asia, Africa, Latin America and Europe. The  Bhubaneshwar Smart City Limited (BSCL)  in  Bhubaneshwar, India , is looking for an IT Specialist for Digital Data Management and Big Data Analysis (m/f) We are looking for you: Bhubaneshwar Smart City Limited (BSCL), the public enterprise implementing the Smart Cities Plan for Bhubaneshwar, needs expertise to improve the city's digital data management and to introduce analytic tools for big data. The Indian Government's Smart Cities program aims to promote the use of sustainable digital solutions, including big data for infrastructure development, urban planning and municipal finance management, to improve and enhance the quality of life for citizens in the city. BSCL is one of India's most dynamic urban development companies and has set itself the goal of becoming a pioneer in big data analysis and digitization for sustainable urban develop-ment. BSCL works closely with the Indian Ministry of Housing and Urban Affairs and various international development cooperation partners. Your tasks will involve: Introduction of big data analytics Development of proposals for the evaluation and use of digital data for political decision makers Develop proposals for improved revenue generation and finance management of BSCL using big data analytics and other digital tools Development of standards for data security and privacy protection Your profile: University degree in computer science/information technology/mathematics/information management or other comparable fields specializing in data processing and software engineering Minimum 3 years of professional experience in digital data management, big data analytics, data mining, statistics and similar areas Cooperation experience with municipalities or other comparable public institutions is an advantage Ideally, regional/international experience and experience in development cooperation Fluent Business English Nationality of the European Union What we offer: Varied tasks with a high level of individual responsibility in an international environment Collaboration with other development cooperation organisations Thorough preparation for the assignment abroad Local employment contract as an integrated expert for an initial period of two years with the possibility of an extension Attractive monthly allowances and social security benefits in addition to the local salary Please note: This is a current job vacancy; there is no deadline for applications One person can make a difference Interested? Then submit your application using our online portal at  www.cimonline.de  / Informatiker für digitales Datenmanagement und Big Data Analyse (m/w) to find out more about the services we offer. If you have any questions, please contact: Ursula Schoof-Camara Tel.: +49 6196 793575
Feb 01, 2018
Full time
Do you want to put your know-how and skills to use where they are needed? Do you want to work abroad and experience different cultures? Then the  Centre for International Migration and Development (CIM)  is your ideal partner for finding a responsible position in the field of development policy. We place highly qualified staff with employers in Asia, Africa, Latin America and Europe. The  Bhubaneshwar Smart City Limited (BSCL)  in  Bhubaneshwar, India , is looking for an IT Specialist for Digital Data Management and Big Data Analysis (m/f) We are looking for you: Bhubaneshwar Smart City Limited (BSCL), the public enterprise implementing the Smart Cities Plan for Bhubaneshwar, needs expertise to improve the city's digital data management and to introduce analytic tools for big data. The Indian Government's Smart Cities program aims to promote the use of sustainable digital solutions, including big data for infrastructure development, urban planning and municipal finance management, to improve and enhance the quality of life for citizens in the city. BSCL is one of India's most dynamic urban development companies and has set itself the goal of becoming a pioneer in big data analysis and digitization for sustainable urban develop-ment. BSCL works closely with the Indian Ministry of Housing and Urban Affairs and various international development cooperation partners. Your tasks will involve: Introduction of big data analytics Development of proposals for the evaluation and use of digital data for political decision makers Develop proposals for improved revenue generation and finance management of BSCL using big data analytics and other digital tools Development of standards for data security and privacy protection Your profile: University degree in computer science/information technology/mathematics/information management or other comparable fields specializing in data processing and software engineering Minimum 3 years of professional experience in digital data management, big data analytics, data mining, statistics and similar areas Cooperation experience with municipalities or other comparable public institutions is an advantage Ideally, regional/international experience and experience in development cooperation Fluent Business English Nationality of the European Union What we offer: Varied tasks with a high level of individual responsibility in an international environment Collaboration with other development cooperation organisations Thorough preparation for the assignment abroad Local employment contract as an integrated expert for an initial period of two years with the possibility of an extension Attractive monthly allowances and social security benefits in addition to the local salary Please note: This is a current job vacancy; there is no deadline for applications One person can make a difference Interested? Then submit your application using our online portal at  www.cimonline.de  / Informatiker für digitales Datenmanagement und Big Data Analyse (m/w) to find out more about the services we offer. If you have any questions, please contact: Ursula Schoof-Camara Tel.: +49 6196 793575
Birmingham City University
Support Analyst
Birmingham City University Birmingham, United Kingdom
Birmingham City University Location: Multiple Campuses Full Time, Permanent position Ref No: 112017-412-R We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team. You will be required to work on a one week rotating shift pattern + 5% shift allowance.  Closing Date: 11 February 2018 Interview Date: 5 March 2018 As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Jan 24, 2018
Full time
Birmingham City University Location: Multiple Campuses Full Time, Permanent position Ref No: 112017-412-R We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team. You will be required to work on a one week rotating shift pattern + 5% shift allowance.  Closing Date: 11 February 2018 Interview Date: 5 March 2018 As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website. Please note; on occasions where we receive a large number of applications, we may close the advert ahead of the publicised closing date. If this does happen, we will contact all candidates via email who have started but not yet completed their application, giving 48 hours’ notice. We would therefore advise that you submit your completed application as soon as possible. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Birmingham City University
Support Analyst
Birmingham City University Birmingham, United Kingdom
Birmingham City University   Department: Information Technology Location: Multi-site campuses   Support Analyst £ 28,508 - £30,986 Full Time, Permanent Ref No: 112017-412 We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers. You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.  You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:  http://jobs.bcu.ac.uk/ Closing Date: 24th November Interview Date: 8th December Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
Nov 07, 2017
Full time
Birmingham City University   Department: Information Technology Location: Multi-site campuses   Support Analyst £ 28,508 - £30,986 Full Time, Permanent Ref No: 112017-412 We have a vacancy for an experienced and self-motivated Support Analyst to provide first and second line support to the University staff and students for all Audio Visual and IT services. The team operates within the ITIL Service Management framework. You must have a successful track record in a similar technical support role, including: Troubleshooting and supporting Windows operating systems, Microsoft Office products, desktop and laptop hardware Sound understanding of operating system security principles Working knowledge of Audio Visual technologies Knowledge of Apple, Linux and mobile operating systems Working with a range of external suppliers. You will need to have excellent interpersonal and customer facing skills. You will be confident in communicating at all levels and will be passionate about knowledge sharing to enhance the overall quality of the team.  You will be required to work on a one week rotating shift pattern + 5% shift allowance. As part of your application, please ensure you upload your CV and Covering Letter. We recommend that, where possible, you remove personal details from your CV and Covering Letter such as your name. For more information about applying and for the job description for the post, please see the current vacancies on the BCU website:  http://jobs.bcu.ac.uk/ Closing Date: 24th November Interview Date: 8th December Alternatively if you require the application in a different format please contact the Human Resources Department at hrlifecycle@bcu.ac.uk or on 0121 331 6693. Birmingham City University holds an Athena Swan Bronze Award and promotes the advancement of gender equality through Representation, Progression and Success for All. We are an equal opportunities employer and welcome applications from all sections of the community.
WE
Service Desk Analyst
WE London, United Kingdom
Service Desk Analyst Are you a self-motivated and driven IT professional who enjoys a challenge and loves solving problems? Do you want to work with great people on a meaningful mission while also helping to drive innovation? WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “me” to “we.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others. WE seeks a Service Desk Analyst to join our Information Service team that supports the organisation’s broad and expanding needs. As part of the team you will have a unique opportunity to help support the rest of the IS team and staff globally, by leveraging emerging and current technologies.  The IS team supports in country and regional offices (troubleshoot printers in the UK office or fix software in Ecuador!).  You will have an opportunity to take your work to the next level – all the while doing meaningful work that makes the world a better place. The candidate should have a minimum of 2-4 years of work experience in a service desk environment. He or she must be a problem solver in the field of all things computer. The ideal candidate must also be a quick learner and be able to thrive in an environment of change. This position will be reporting to the Associate Director of Information Systems in Toronto, and the Director of the UK Office. The selected candidate will be responsible for the support, upkeep, improvement and productivity of the UK Office. A minimum two-year commitment is required. There is a six (6) month probationary period and salary is negotiable. This position is based out of WE’s UK London office in Wandsworth and will consist of one to two week onboarding and training at our Global Information Systems in our headquarters in Toronto, Canada. Join a team that is passionate for what we do and truly makes a difference.   Your Impacts: End User Support   Oversee the daily operations of all aspects of the Service Desk in UK Support local, international and regional offices remotely through a central Service Desk system Ensure business needs are accomplished in the most cost-effective manner Work closely with the senior management team to help implement technology and processes based on business needs Hold overall vision for computer deployment, asset management, and exit procedures within the UK Office Troubleshoot emergency IS related problems and escalate when necessary Provide backup solutions and services to staff Provide emergency support for visiting Staff, presentations and events Support WE Day UK Train on and maintain current and new application systems and platforms Assist with overall global ticket queue May be required to travel to country offices for support IT Project Management for the UK office Mange and implement office moves or new building buildouts that may occur in the UK Work with the global headquarters to implement new technologies, services, or processes Work with Headquarters to set up mobile devices and maintain organizational security compliance Printers and Servers and Infrastructure Manage Support Virtualization and server infrastructure with support of Head Office Ensure printers are functioning and serviced and toner supplies are stocked, tracked and managed Build escalation rules for malfunctioning hardware Maintain Wi-Fi and network infrastructure with support of Head Office   Active Directory, SharePoint and Office 365 Provision, configure and maintain user accounts Maintain strict quality control of staff information in company directories Maintain SharePoint sites and security and distribution groups Troubleshoot security and sharing issues Provide remote troubleshooting support Provide backup services of various stakeholder groups Reporting and Administration Respond to issues and monitor/audit requests Own and maintain the lifecycle of assets in the organization Train co-workers on use and support of implemented technologies Assist in strategic planning for the Information Systems department Manage the creation of standard operating procedure documentation Provide clear and effective communication to the senior team regarding hardware issues, systematic problems and outages   What you bring: Possess a Bachelors or similar diploma in IT or related field Minimum of 2 years previous work experience with troubleshooting, supporting PC’s, laptops and printers Comfortable with tearing down computers and laptops to bare bones and rebuilding or replacing parts Experience working with Microsoft Office 365, Active Directory Knowledgeable in using Microsoft PowerShell for Exchange and Windows Server Enjoy working in a demanding, fast paced work environment and flexible with work hours Some travel may be required to support We Day tour and country support Able to perform well and problem solve in high stress, dynamic and changing situations Comfortable working with external stakeholders and vendors Positive and professional attitude and able to work as a team player Excellent written and oral communication skills Experience with Hyper-V an asset Experience with Cisco Firewalls an asset Knowledge of helpdesk and ticketing tools are an asset ITIL Foundations certification is an asset   Supplementary Benefits Employer-provided health and dental benefits Generous holiday allowance (20 days annual leave + statutory holidays + office shutdown days during the holiday period between Christmas Eve and New Year’s Day) Birthday’s off! Flexible work hours if on occasion you need to start late or leave early The opportunity to attend We Day our flagship event Staff trip to Kenya and Ecuador with all costs on the ground are covered by the organisation   If invited for an interview, the process is multi-staged; candidates will interview once with the Head of People Operations UK and have a second interview with the Director UK Operations and the Associate Director of Information Systems.   Unfortunately, we are unable to reimburse any interview expenditure that may be incurred.   Closing Date: Applications are reviewed as and when they are received so the post may be filled before the advertised closing date. If you have any access requirements, please notify us in advance and we will do all we can to accommodate you.   Candidates must be eligible to work in the UK. We are an equal opportunities employer. We warmly welcome applications from all sections of the community and aim to promote diversity.   This post is subject to an enhanced DBS check.   What makes us unique…  Social entrepreneurs Marc Kielburger and Craig Kielburger co-founded WE and WE Charity (formerly Free The Children) 20 years ago and have grown it into a family of organisations, including WE Day and ME to WE. WE Charity was among the first organisations in Canada to turn philanthropy on its head by creating a legally distinct social enterprise, ME to WE. Through the social enterprise, 50% of the profits support WE Charity, while the rest is reinvested in the social enterprise.   We sincerely thank all those who apply, however only those considered for an interview will be contacted.
Jan 20, 2017
Full time
Service Desk Analyst Are you a self-motivated and driven IT professional who enjoys a challenge and loves solving problems? Do you want to work with great people on a meaningful mission while also helping to drive innovation? WE is a movement that brings people together and gives them the tools to change the world. Our vision is to shift the world from “me” to “we.” Our mission is to empower all people to change the world, locally and globally, achieving transformative outcomes for themselves and others. WE seeks a Service Desk Analyst to join our Information Service team that supports the organisation’s broad and expanding needs. As part of the team you will have a unique opportunity to help support the rest of the IS team and staff globally, by leveraging emerging and current technologies.  The IS team supports in country and regional offices (troubleshoot printers in the UK office or fix software in Ecuador!).  You will have an opportunity to take your work to the next level – all the while doing meaningful work that makes the world a better place. The candidate should have a minimum of 2-4 years of work experience in a service desk environment. He or she must be a problem solver in the field of all things computer. The ideal candidate must also be a quick learner and be able to thrive in an environment of change. This position will be reporting to the Associate Director of Information Systems in Toronto, and the Director of the UK Office. The selected candidate will be responsible for the support, upkeep, improvement and productivity of the UK Office. A minimum two-year commitment is required. There is a six (6) month probationary period and salary is negotiable. This position is based out of WE’s UK London office in Wandsworth and will consist of one to two week onboarding and training at our Global Information Systems in our headquarters in Toronto, Canada. Join a team that is passionate for what we do and truly makes a difference.   Your Impacts: End User Support   Oversee the daily operations of all aspects of the Service Desk in UK Support local, international and regional offices remotely through a central Service Desk system Ensure business needs are accomplished in the most cost-effective manner Work closely with the senior management team to help implement technology and processes based on business needs Hold overall vision for computer deployment, asset management, and exit procedures within the UK Office Troubleshoot emergency IS related problems and escalate when necessary Provide backup solutions and services to staff Provide emergency support for visiting Staff, presentations and events Support WE Day UK Train on and maintain current and new application systems and platforms Assist with overall global ticket queue May be required to travel to country offices for support IT Project Management for the UK office Mange and implement office moves or new building buildouts that may occur in the UK Work with the global headquarters to implement new technologies, services, or processes Work with Headquarters to set up mobile devices and maintain organizational security compliance Printers and Servers and Infrastructure Manage Support Virtualization and server infrastructure with support of Head Office Ensure printers are functioning and serviced and toner supplies are stocked, tracked and managed Build escalation rules for malfunctioning hardware Maintain Wi-Fi and network infrastructure with support of Head Office   Active Directory, SharePoint and Office 365 Provision, configure and maintain user accounts Maintain strict quality control of staff information in company directories Maintain SharePoint sites and security and distribution groups Troubleshoot security and sharing issues Provide remote troubleshooting support Provide backup services of various stakeholder groups Reporting and Administration Respond to issues and monitor/audit requests Own and maintain the lifecycle of assets in the organization Train co-workers on use and support of implemented technologies Assist in strategic planning for the Information Systems department Manage the creation of standard operating procedure documentation Provide clear and effective communication to the senior team regarding hardware issues, systematic problems and outages   What you bring: Possess a Bachelors or similar diploma in IT or related field Minimum of 2 years previous work experience with troubleshooting, supporting PC’s, laptops and printers Comfortable with tearing down computers and laptops to bare bones and rebuilding or replacing parts Experience working with Microsoft Office 365, Active Directory Knowledgeable in using Microsoft PowerShell for Exchange and Windows Server Enjoy working in a demanding, fast paced work environment and flexible with work hours Some travel may be required to support We Day tour and country support Able to perform well and problem solve in high stress, dynamic and changing situations Comfortable working with external stakeholders and vendors Positive and professional attitude and able to work as a team player Excellent written and oral communication skills Experience with Hyper-V an asset Experience with Cisco Firewalls an asset Knowledge of helpdesk and ticketing tools are an asset ITIL Foundations certification is an asset   Supplementary Benefits Employer-provided health and dental benefits Generous holiday allowance (20 days annual leave + statutory holidays + office shutdown days during the holiday period between Christmas Eve and New Year’s Day) Birthday’s off! Flexible work hours if on occasion you need to start late or leave early The opportunity to attend We Day our flagship event Staff trip to Kenya and Ecuador with all costs on the ground are covered by the organisation   If invited for an interview, the process is multi-staged; candidates will interview once with the Head of People Operations UK and have a second interview with the Director UK Operations and the Associate Director of Information Systems.   Unfortunately, we are unable to reimburse any interview expenditure that may be incurred.   Closing Date: Applications are reviewed as and when they are received so the post may be filled before the advertised closing date. If you have any access requirements, please notify us in advance and we will do all we can to accommodate you.   Candidates must be eligible to work in the UK. We are an equal opportunities employer. We warmly welcome applications from all sections of the community and aim to promote diversity.   This post is subject to an enhanced DBS check.   What makes us unique…  Social entrepreneurs Marc Kielburger and Craig Kielburger co-founded WE and WE Charity (formerly Free The Children) 20 years ago and have grown it into a family of organisations, including WE Day and ME to WE. WE Charity was among the first organisations in Canada to turn philanthropy on its head by creating a legally distinct social enterprise, ME to WE. Through the social enterprise, 50% of the profits support WE Charity, while the rest is reinvested in the social enterprise.   We sincerely thank all those who apply, however only those considered for an interview will be contacted.
Ordnance Survey
Cyber Security Analyst
Ordnance Survey Southampton, Hampshire
We have an exciting opportunity available for a Cyber Security Analyst to join us based at our HQ in Southampton however our focus is on achieving outcomes rather than location, so we are open to hybrid working; where there will be a split between home and office working. You will join us on a full time, permanentbasis and in return, you will receive a competitive salary of £40,749 - £47,940 per annum ...... click apply for full job details
Jan 22, 2021
Full time
We have an exciting opportunity available for a Cyber Security Analyst to join us based at our HQ in Southampton however our focus is on achieving outcomes rather than location, so we are open to hybrid working; where there will be a split between home and office working. You will join us on a full time, permanentbasis and in return, you will receive a competitive salary of £40,749 - £47,940 per annum ...... click apply for full job details
Cyber Security Analyst
Isystems Integration Ltd
About iSYSTEMS iSYSTEMS is an innovative and dynamic IT infrastructure and hybrid cloud services and solutions provider. We guide our customers through the complexities of cloud, virtualisation, storage, DR, hyperconverged and software defined architecture through independent consulting. We are working with a key client to deliver the below project: 3 month contract, remote working...... click apply for full job details
Jan 22, 2021
Contractor
About iSYSTEMS iSYSTEMS is an innovative and dynamic IT infrastructure and hybrid cloud services and solutions provider. We guide our customers through the complexities of cloud, virtualisation, storage, DR, hyperconverged and software defined architecture through independent consulting. We are working with a key client to deliver the below project: 3 month contract, remote working...... click apply for full job details
Corriculo Ltd
Penetration Tester, Cyber Security Analyst, Penetration Testing
Corriculo Ltd Woodstock, Oxfordshire
Penetration Tester, Cyber Security Analyst, Penetration Testing Are you an experienced Penetration Tester or Cyber Security Analyst, with skills in the area of penetration testing (web application and network & infrastructure) and vulnerability assessments, interested in joining an award-winning, international Information Security Consultancy? The Role We have an opportunity for an experienced Pe...... click apply for full job details
Jan 22, 2021
Full time
Penetration Tester, Cyber Security Analyst, Penetration Testing Are you an experienced Penetration Tester or Cyber Security Analyst, with skills in the area of penetration testing (web application and network & infrastructure) and vulnerability assessments, interested in joining an award-winning, international Information Security Consultancy? The Role We have an opportunity for an experienced Pe...... click apply for full job details
Senior Business Analyst - Information Security
PCR Recruitment Limited City, London
Our Media client based in London are recruiting for a Senior Business Analyst with a comprehensive technical and security background. This is an urgent 3 month contract role to start ASAP. Remote working initially. The ideal candidate should come from Media / Telco / IT Technology industries or similar less regulatory industries (NOT heavy Banking/Financial sector experience as this will not be a g...... click apply for full job details
Jan 22, 2021
Contractor
Our Media client based in London are recruiting for a Senior Business Analyst with a comprehensive technical and security background. This is an urgent 3 month contract role to start ASAP. Remote working initially. The ideal candidate should come from Media / Telco / IT Technology industries or similar less regulatory industries (NOT heavy Banking/Financial sector experience as this will not be a g...... click apply for full job details
Cyber Security Analyst
Atlas Recruitment Group Ltd Chatham, Kent
Cyber Security Analyst Financial Services Chatham Up to £55,000 Cyber Security Analyst - Financial Services - Chatham. A leading financial services organisation are urgently looking for a Cyber Security Analyst in their Chatham office as they continue to build out a Cyber Security function from scratch...... click apply for full job details
Jan 22, 2021
Full time
Cyber Security Analyst Financial Services Chatham Up to £55,000 Cyber Security Analyst - Financial Services - Chatham. A leading financial services organisation are urgently looking for a Cyber Security Analyst in their Chatham office as they continue to build out a Cyber Security function from scratch...... click apply for full job details
Cyber Security Analyst
Atlas Recruitment Group Ltd
Cyber Security Analyst Financial Services Wolverhampton Up to £51,000 Cyber Security Analyst - Financial Services - Wolverhampton. A leading financial services organisation are urgently looking for a Cyber Security Analyst in their Wolverhampton office as they continue to build out a Cyber Security function from scratch...... click apply for full job details
Jan 22, 2021
Full time
Cyber Security Analyst Financial Services Wolverhampton Up to £51,000 Cyber Security Analyst - Financial Services - Wolverhampton. A leading financial services organisation are urgently looking for a Cyber Security Analyst in their Wolverhampton office as they continue to build out a Cyber Security function from scratch...... click apply for full job details
HashiCorp Security Analyst
Wipro Technologies
Position Responsibilities: Work as Analyst for Secret/Key Management solution. Provide guidance, recommendations, best practices, etc. for Application on boarding on HashiCorp-Vault implementation. HashiCorp-Vault policy, secret engine configuration. Incident lifecycle Management and Administration Proactively communicate relevant technical information to stakeholders Root cause analysis and Problem man...... click apply for full job details
Jan 22, 2021
Full time
Position Responsibilities: Work as Analyst for Secret/Key Management solution. Provide guidance, recommendations, best practices, etc. for Application on boarding on HashiCorp-Vault implementation. HashiCorp-Vault policy, secret engine configuration. Incident lifecycle Management and Administration Proactively communicate relevant technical information to stakeholders Root cause analysis and Problem man...... click apply for full job details
Information Security Analyst
IQ Risk
Information Security Analyst (Permanent or Contract) Challenger Bank, Chester/London Are you looking to work in a dynamic, technology driven challenger bank? I am assisting a UK Challenger Banking client with their search for an Information Security Analyst. Currently remote working due to Covid-19 but ordinarily offering a blend of home and office working this is a fantastic opportunity to join a ra...... click apply for full job details
Jan 22, 2021
Full time
Information Security Analyst (Permanent or Contract) Challenger Bank, Chester/London Are you looking to work in a dynamic, technology driven challenger bank? I am assisting a UK Challenger Banking client with their search for an Information Security Analyst. Currently remote working due to Covid-19 but ordinarily offering a blend of home and office working this is a fantastic opportunity to join a ra...... click apply for full job details

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