This role goes through June 26th as of right now and will be onsite in New Haven, CT 5 days a week. This person needs a Bachelor's degree and a minimum of 2 years of HARDWARE support experience. Description The central IT group is looking for a desktop support individual to serve as an information technology generalist responsible for providing broad range of user support services to a department, including network troubleshooting, training, and computer desktop support. Position Focus This role will provide technical user support for a moderately complex computing environment. Serves as generalist responsible for providing broad range of user support services, network, training, and computer desktop support and services to a department. Administers user and group accounts. Documents assigned systems and relevant procedures. Performs routine backup of systems and data files, performs restores as requested. Keeps abreast of current technologies. Provides computer support, escalating more complex problems to technical staff. Tests hardware, software, and operating systems. Principal Responsibilities 1. Manages a client department's complete desktop computing environment. 2. Creates and maintains departmental organizational units in the active directory, including analyzing and implementing group policy needs. 3. Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up to date. 4. Maintains computer hardware and peripherals by keeping an inventory of installed devices, recommending replacements according to guidelines and interacting with vendors in the acquisition of computer products. 5. Installs and coordinates repair of a wide variety of computing devices and peripherals on the desktop and attached to the network. 6. Responds to emergency and routine calls that come in for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications. Documents all reported problems. 7. Supports clients in the use of their desktop equipment by training users. 8. Works with others to ensure smooth integration of network and software products. 9. Analyzes, recommends, and implements work-group computing solutions to meet client department's needs. 10. Trains other support technicians. 11. Completes and documents technical projects such as the testing of hardware and software products. 12. May perform other duties as assigned. Skills Desktop, Windows 10, Troubleshooting, Hardware, Active directory, Technical support Additional Skills & Qualifications Required Education and Experience Eight years of related experience, six of them in the same job family at the next lower level and a high school level education, or six years of related experience and an associates degree; or two years of related work experience and a Bachelor's degree or an equivalent combination of education and related experience. Preferred Education and Experience Demonstrated experience facilitating group training, both in person and online. Skills & Abilities 1. Advanced proficiency with Mac OS and Windows OS. Demonstrated knowledge of at least one coding language. 2. Advanced proficiency and support of standard application packages: Microsoft Office 365 3. Advanced proficiency and support of Apple and PC hardware and iOS devices for troubleshooting and repairing miscellaneous hardware problems. 4. Strong communication and interpersonal skills. Ability to work independently and in a team. Excellent attention to detail. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New Haven, CT. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Haven,CT. Application Deadline This position is anticipated to close on Mar 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/05/2026
Full time
This role goes through June 26th as of right now and will be onsite in New Haven, CT 5 days a week. This person needs a Bachelor's degree and a minimum of 2 years of HARDWARE support experience. Description The central IT group is looking for a desktop support individual to serve as an information technology generalist responsible for providing broad range of user support services to a department, including network troubleshooting, training, and computer desktop support. Position Focus This role will provide technical user support for a moderately complex computing environment. Serves as generalist responsible for providing broad range of user support services, network, training, and computer desktop support and services to a department. Administers user and group accounts. Documents assigned systems and relevant procedures. Performs routine backup of systems and data files, performs restores as requested. Keeps abreast of current technologies. Provides computer support, escalating more complex problems to technical staff. Tests hardware, software, and operating systems. Principal Responsibilities 1. Manages a client department's complete desktop computing environment. 2. Creates and maintains departmental organizational units in the active directory, including analyzing and implementing group policy needs. 3. Maintains computer software by proactive site visits and keeping an inventory of installed operating systems and application software to ensure all versions are up to date. 4. Maintains computer hardware and peripherals by keeping an inventory of installed devices, recommending replacements according to guidelines and interacting with vendors in the acquisition of computer products. 5. Installs and coordinates repair of a wide variety of computing devices and peripherals on the desktop and attached to the network. 6. Responds to emergency and routine calls that come in for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications. Documents all reported problems. 7. Supports clients in the use of their desktop equipment by training users. 8. Works with others to ensure smooth integration of network and software products. 9. Analyzes, recommends, and implements work-group computing solutions to meet client department's needs. 10. Trains other support technicians. 11. Completes and documents technical projects such as the testing of hardware and software products. 12. May perform other duties as assigned. Skills Desktop, Windows 10, Troubleshooting, Hardware, Active directory, Technical support Additional Skills & Qualifications Required Education and Experience Eight years of related experience, six of them in the same job family at the next lower level and a high school level education, or six years of related experience and an associates degree; or two years of related work experience and a Bachelor's degree or an equivalent combination of education and related experience. Preferred Education and Experience Demonstrated experience facilitating group training, both in person and online. Skills & Abilities 1. Advanced proficiency with Mac OS and Windows OS. Demonstrated knowledge of at least one coding language. 2. Advanced proficiency and support of standard application packages: Microsoft Office 365 3. Advanced proficiency and support of Apple and PC hardware and iOS devices for troubleshooting and repairing miscellaneous hardware problems. 4. Strong communication and interpersonal skills. Ability to work independently and in a team. Excellent attention to detail. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of New Haven, CT. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in New Haven,CT. Application Deadline This position is anticipated to close on Mar 11, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Job Description Provide daily office IT Support for customer in Denver. Looking for someone who wants to move into a fulltime role. Key to this role is building trusting relationships with client end-users that empower them to achieve their operational goals. Leveraging sound judgement and decision making, this self-starter must be able to prioritize engagements with network office leadership and client stakeholder groups. Top Skills Details Windows 10/11, O365, Mobile support/MDM, Intune, troubleshooting, hardware troubleshooting, printer support, remote support, active directory, networking familiarity. Overview: • Leverage sound judgement and decision making to advance the technology transformation priorities of customers corporate office and local network office. • Uses knowledge of computers, mobile device, hardware, software configurations, operating systems, and LAN to resolve technical issues and provide implementation support • Provides technical support in a fast paced, high-pressure environment while multi-tasking (e.g. rebuilding a computer and working on a networking issue) and or reprioritizing efforts as needed • Communicates with senior management on potentially volatile situations. Takes responsibility and ownership of the issue • Learns and applies customer and engineering best practices to support software/hardware solution to drive high availability to meet/exceed customer expectations • Escalates and works with various corporate headquarters technical support specialists, software/hardware companies in issue resolution • Frequently travels to local offices within region to provide technical solutions to business issues • Continues to increase level of proficiency and expertise in the complex computer hardware and software technologies through continuous education, advanced training, and study • Leverages subject matter expertise to instruct local office technology clients on optimal technology utilization both in-person and virtually • Advocate for technology needs of end users, proactive monitoring of technology related business issues, and support cross-team engagement for resolutions of issues Skills Windows 10, troubleshooting, hardware troubleshooting, printer support, remote support, active directory, networking familiarity, customer service Additional Skills & Qualifications • Bachelor's degree in Computer Science, MIS or OR a significant equivalent experience • Minimum of 2 years of relevant technology support experience • Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools • Demonstrates strong customer service skills and excellent oral and written communication ability. Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing technology environment. • Demonstrated analytical and problem-solving abilities including sound judgment/decision-making skills • High degree of initiative and motivation including willingness to seize opportunities to identify, help drive and implement process/service improvement and innovation • Strong attention to detail including proficiency in clear and understandable ticket documentation • Ability to diffuse/resolve escalations, resolve complex issues Job Type & Location This is a Contract to Hire position based out of Denver, CO. Pay and Benefits The pay range for this position is $32.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Denver,CO. Application Deadline This position is anticipated to close on Mar 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/05/2026
Full time
Job Description Provide daily office IT Support for customer in Denver. Looking for someone who wants to move into a fulltime role. Key to this role is building trusting relationships with client end-users that empower them to achieve their operational goals. Leveraging sound judgement and decision making, this self-starter must be able to prioritize engagements with network office leadership and client stakeholder groups. Top Skills Details Windows 10/11, O365, Mobile support/MDM, Intune, troubleshooting, hardware troubleshooting, printer support, remote support, active directory, networking familiarity. Overview: • Leverage sound judgement and decision making to advance the technology transformation priorities of customers corporate office and local network office. • Uses knowledge of computers, mobile device, hardware, software configurations, operating systems, and LAN to resolve technical issues and provide implementation support • Provides technical support in a fast paced, high-pressure environment while multi-tasking (e.g. rebuilding a computer and working on a networking issue) and or reprioritizing efforts as needed • Communicates with senior management on potentially volatile situations. Takes responsibility and ownership of the issue • Learns and applies customer and engineering best practices to support software/hardware solution to drive high availability to meet/exceed customer expectations • Escalates and works with various corporate headquarters technical support specialists, software/hardware companies in issue resolution • Frequently travels to local offices within region to provide technical solutions to business issues • Continues to increase level of proficiency and expertise in the complex computer hardware and software technologies through continuous education, advanced training, and study • Leverages subject matter expertise to instruct local office technology clients on optimal technology utilization both in-person and virtually • Advocate for technology needs of end users, proactive monitoring of technology related business issues, and support cross-team engagement for resolutions of issues Skills Windows 10, troubleshooting, hardware troubleshooting, printer support, remote support, active directory, networking familiarity, customer service Additional Skills & Qualifications • Bachelor's degree in Computer Science, MIS or OR a significant equivalent experience • Minimum of 2 years of relevant technology support experience • Advanced knowledge in computer, mobile device hardware, and software troubleshooting including proficiency in using software support tools • Demonstrates strong customer service skills and excellent oral and written communication ability. Includes exemplifying a professional image that supports the vision of future service and the ability to provide multi-channel support in a rapidly changing technology environment. • Demonstrated analytical and problem-solving abilities including sound judgment/decision-making skills • High degree of initiative and motivation including willingness to seize opportunities to identify, help drive and implement process/service improvement and innovation • Strong attention to detail including proficiency in clear and understandable ticket documentation • Ability to diffuse/resolve escalations, resolve complex issues Job Type & Location This is a Contract to Hire position based out of Denver, CO. Pay and Benefits The pay range for this position is $32.00 - $34.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Denver,CO. Application Deadline This position is anticipated to close on Mar 10, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
4-5 month contract starting in April Description Looking for desktop candidates to support the Summer Internship and Fall New Hire Program for a large financial bank from late April to September. Candidate should have 3-5 years of desktop support experience in a Window 10/11 environment and have installed hardware and software, built new PC, etc. This initiative involves two phases. Phase 1: supporting over 1000 Summer Interns who will be working at BOA over the summer before returning to college or starting their career. In the first two weeks of the project, the Desktop candidates will be profiling, installing and configuring laptops/desktops for the Summer interns. They will be installing proprietary applications and market data applications such as factset. Candidates do not need to have market data experience but financial experience and large enterprise experience is a big plus. After the first two weeks they will be providing desk side support to the interns. Common issues that may come up revolve around: network connectivity, adding printers, email issues with Outlook and operating system troubleshooting on Windows 10. After this phase ends then the New Hire program will start. Phase 2: For the New Hire program, they will be doing the same function for about 450-500 New Hire employees. They will be performing the installs/profiling/configuration for about a month and then will provide desktop support to the new hires until the end of September. Responsibilities will include configuration of laptops, encryption, remote configuration, installing and deploying applications such as market data applications, verify users accounts, email, etc. The personnel will be responsible for the configuration of laptops, deploying and configuring LOB applications such along with market data applications. The person will also be providing Technical Desktop support to the summer interns. Some Market Data background training along with Windows Core app familiarity such as Office and Outlook email. We are looking for candidates that are professional with great communication and customer service skills that are flexible with their schedule and can commit to a short term project: April to September. There is always a chance of extension to move to other projects. Job Type & Location This is a Contract position based out of Jersey City, NJ. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jersey City,NJ. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/05/2026
Full time
4-5 month contract starting in April Description Looking for desktop candidates to support the Summer Internship and Fall New Hire Program for a large financial bank from late April to September. Candidate should have 3-5 years of desktop support experience in a Window 10/11 environment and have installed hardware and software, built new PC, etc. This initiative involves two phases. Phase 1: supporting over 1000 Summer Interns who will be working at BOA over the summer before returning to college or starting their career. In the first two weeks of the project, the Desktop candidates will be profiling, installing and configuring laptops/desktops for the Summer interns. They will be installing proprietary applications and market data applications such as factset. Candidates do not need to have market data experience but financial experience and large enterprise experience is a big plus. After the first two weeks they will be providing desk side support to the interns. Common issues that may come up revolve around: network connectivity, adding printers, email issues with Outlook and operating system troubleshooting on Windows 10. After this phase ends then the New Hire program will start. Phase 2: For the New Hire program, they will be doing the same function for about 450-500 New Hire employees. They will be performing the installs/profiling/configuration for about a month and then will provide desktop support to the new hires until the end of September. Responsibilities will include configuration of laptops, encryption, remote configuration, installing and deploying applications such as market data applications, verify users accounts, email, etc. The personnel will be responsible for the configuration of laptops, deploying and configuring LOB applications such along with market data applications. The person will also be providing Technical Desktop support to the summer interns. Some Market Data background training along with Windows Core app familiarity such as Office and Outlook email. We are looking for candidates that are professional with great communication and customer service skills that are flexible with their schedule and can commit to a short term project: April to September. There is always a chance of extension to move to other projects. Job Type & Location This is a Contract position based out of Jersey City, NJ. Pay and Benefits The pay range for this position is $27.00 - $27.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Jersey City,NJ. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Top Skills - Must Haves Desktop Support Troubleshooting Hardware Customer service Technical support Active directory Help desk Service desk Top Skills' Details- Must have CCNA (Cisco Certified Network Associate) or be willing to get it within 6 months (expense on candidate) - Onsite Support, helping end-users resolve in person issues that arise. - Address and resolve escalated issues from tier 2 support, which often involve more complex technical problems. - Will be require to go out of state for training / onboarding. Travel will be paid for. Secondary Skills - Nice to Haves Windows 10 Help desk support Networking customer service Office 365 Servicenow Description This is a combination of level 1 and level 2 Helpdesk/Tech Support. Top tickets will be pw reset, permission, printers/network devices, and hardware/software service. Daily breakdown will be 90% tickets and 10% project work. Skills Desktop, Support, Troubleshooting, Hardware, Customer service, Technical support, Active directory, Help desk, Service desk, Windows 10, Help desk support, Networking customer service, Office 365, Servicenow Top Skills Details Desktop,Support,Troubleshooting,Hardware,Customer service,Technical support,Active directory,Help desk,Service desk Additional Skills & Qualifications - Must be able to communicate with leadership. Looking for someone with a good personality who is confident with their work. - Looking for someone willing to learn and improve throughout this role. - Participate in training sessions and stay updated on new technologies and procedures. - "Jack of all trades" as they'll be working as onsite support. Job Type & Location This is a Contract to Hire position based out of Olathe, KS. Pay and Benefits The pay range for this position is $20.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Olathe,KS. Application Deadline This position is anticipated to close on Mar 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/05/2026
Full time
Top Skills - Must Haves Desktop Support Troubleshooting Hardware Customer service Technical support Active directory Help desk Service desk Top Skills' Details- Must have CCNA (Cisco Certified Network Associate) or be willing to get it within 6 months (expense on candidate) - Onsite Support, helping end-users resolve in person issues that arise. - Address and resolve escalated issues from tier 2 support, which often involve more complex technical problems. - Will be require to go out of state for training / onboarding. Travel will be paid for. Secondary Skills - Nice to Haves Windows 10 Help desk support Networking customer service Office 365 Servicenow Description This is a combination of level 1 and level 2 Helpdesk/Tech Support. Top tickets will be pw reset, permission, printers/network devices, and hardware/software service. Daily breakdown will be 90% tickets and 10% project work. Skills Desktop, Support, Troubleshooting, Hardware, Customer service, Technical support, Active directory, Help desk, Service desk, Windows 10, Help desk support, Networking customer service, Office 365, Servicenow Top Skills Details Desktop,Support,Troubleshooting,Hardware,Customer service,Technical support,Active directory,Help desk,Service desk Additional Skills & Qualifications - Must be able to communicate with leadership. Looking for someone with a good personality who is confident with their work. - Looking for someone willing to learn and improve throughout this role. - Participate in training sessions and stay updated on new technologies and procedures. - "Jack of all trades" as they'll be working as onsite support. Job Type & Location This is a Contract to Hire position based out of Olathe, KS. Pay and Benefits The pay range for this position is $20.00 - $35.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Olathe,KS. Application Deadline This position is anticipated to close on Mar 14, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Seattle, WA-98104
03/05/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Seattle, WA-98104
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Bellevue, WA-98005
03/05/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Microsoft, Accenture, Salesforce, or Seattle Children's Hospital among other leading organizations in the Seattle/Bellevue Washington area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Banking - Business Operations - IT Support - Project Management - Data Analytics - Network Security & Support Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Bellevue, WA-98005
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Banking - Customer Success - Financial Operations - Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Phoenix, AZ-85013
03/05/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Banking - Customer Success - Financial Operations - Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Phoenix, AZ-85013
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Banking - Customer Success - Financial Operations - Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Mesa, AZ-85275
03/05/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at American Express, Bank of America, Nationwide, or Amazon, among other leading organizations in the Phoenix area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a Bachelors degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - IT Support - Banking - Customer Success - Financial Operations - Business Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Mesa, AZ-85275
Description Workstation Management • Workstation imaging, configuration & deployment/user setup using common enterprise systems/tools such as SCCM/MDT. Autopilot/Intune experience a plus. • Application deployment using common enterprise tools • Hardware asset tracking & reporting • End-user security/protection application support (virus/malware removal, hard-drive back-up, hard-drive encryption configuration, etc.) • Workstation research & related projects/initiatives (OS upgrades, new patch releases, browser upgrades, new application deployments, etc.) • Other technical configuration, support & administrative tasks as assigned • Level 2 Technical ("Break/Fix") Support • Level 2 (escalated from helpdesk) technology troubleshooting/repair/resolution services for all deployed workstations, mobile devices, applications, network/remote access & messaging services, for end-users across all sites • Occasional level 1 technology support after-hours & during high-demand periods (incidents/outages, enterprise-wide deployments, etc.) • Diagnosis/resolution of computer hardware, software & network issues for Executive and VIP personnel at all sites (on-site & via remote support tools) • Low-level network support (port testing, bandwidth monitoring, share drive troubleshooting, etc.) • Support ticket & SLA management using common enterprise tools such as ServiceNow, Remedy, etc. • General user community technology guidance, recommendations & education Technical Administration • User permissions & password management on multiple systems (Active Directory, Exchange, etc.) • Incident management, including response, tracking & reporting for areas of responsibility • Document workstation configuration standards, processes & best-practices • Manage local site logistics including storage room, organizing inventory, shipping and receiving • Ability to lift up to 50 pounds • Able to sit or stand for extended periods of time Team Collaboration • Work directly with team members, other IT groups and non-IT/business representatives to address all incidents, problems & requests • Coach/mentor Helpdesk analysts and desk-side support technicians in configuration & troubleshooting methods & best practices • Ongoing process/solution analysis and improvement Experience • 5+ years deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment. • 5+ years providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.) • Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit (MDT), MS Systems Management Server (SMS), MS System Center Configuration Manager (SCCM), MS Autopilot, MS Intune, etc.) • 5+ years providing support for Windows 10, Windows 11. Windows Server experience a plus. • 5+ years providing support for MS Office and all major component applications. • 5+ years providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.) • 5+ years providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.) • 5+ years providing on site & remote technical support for workstations, applications and networking technologies - in medium to large organizations. • Macintosh & OS X configuration & support experience a plus. • Some exposure to implementing and/or supporting virtual servers & desktops using VMware or similar tools. • Basic understanding of IP addressing, subnets, file/folder mapping, share drives & network printer configuration. Basic file & print server configuration/administration a plus. • Familiarity with a range of ticket/incident management systems, specifically ServiceNow • Microsoft Active Directory administration. • Ability to coordinate tasks with vendors to meet service targets & project deadlines. • Ability to prioritize & multi-task in a fast-paced/demanding environment. • Ability to work independently or as part of a team to meet deadlines. • Strong analytical & problem-solving. • Strong interpersonal/relationship-building skills & customer service values/practices. • Strong written, verbal & phone skills, with ability to explain technical matters in non-technical terms. • Good ability to judge situational feedback (user frustration, systems urgency, etc.) and adjust support response/approach to meet needs. Education • Professional training/certifications related to areas of responsibility (e.g. CompTIA A+ Network+, MCITP, MCSA, MCTS, etc.) • Information Services related college degree preferred, but not required Job Type & Location This is a Contract position based out of El Segundo, CA. Pay and Benefits The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in El Segundo,CA. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Description Workstation Management • Workstation imaging, configuration & deployment/user setup using common enterprise systems/tools such as SCCM/MDT. Autopilot/Intune experience a plus. • Application deployment using common enterprise tools • Hardware asset tracking & reporting • End-user security/protection application support (virus/malware removal, hard-drive back-up, hard-drive encryption configuration, etc.) • Workstation research & related projects/initiatives (OS upgrades, new patch releases, browser upgrades, new application deployments, etc.) • Other technical configuration, support & administrative tasks as assigned • Level 2 Technical ("Break/Fix") Support • Level 2 (escalated from helpdesk) technology troubleshooting/repair/resolution services for all deployed workstations, mobile devices, applications, network/remote access & messaging services, for end-users across all sites • Occasional level 1 technology support after-hours & during high-demand periods (incidents/outages, enterprise-wide deployments, etc.) • Diagnosis/resolution of computer hardware, software & network issues for Executive and VIP personnel at all sites (on-site & via remote support tools) • Low-level network support (port testing, bandwidth monitoring, share drive troubleshooting, etc.) • Support ticket & SLA management using common enterprise tools such as ServiceNow, Remedy, etc. • General user community technology guidance, recommendations & education Technical Administration • User permissions & password management on multiple systems (Active Directory, Exchange, etc.) • Incident management, including response, tracking & reporting for areas of responsibility • Document workstation configuration standards, processes & best-practices • Manage local site logistics including storage room, organizing inventory, shipping and receiving • Ability to lift up to 50 pounds • Able to sit or stand for extended periods of time Team Collaboration • Work directly with team members, other IT groups and non-IT/business representatives to address all incidents, problems & requests • Coach/mentor Helpdesk analysts and desk-side support technicians in configuration & troubleshooting methods & best practices • Ongoing process/solution analysis and improvement Experience • 5+ years deploying, updating, optimizing and troubleshooting Windows-based workstations in a corporate environment. • 5+ years providing support for common corporate client-side technologies, including wired/wireless networks, VPNs & security tokens, WiFi/broadband technologies, collaboration tools (Instant Messaging, Web Conferencing, Video Conferencing), A/V devices (projectors, presentation boards, etc.) • Experience deploying images, software & updates with workstation management tools (e.g., MS Deployment Toolkit (MDT), MS Systems Management Server (SMS), MS System Center Configuration Manager (SCCM), MS Autopilot, MS Intune, etc.) • 5+ years providing support for Windows 10, Windows 11. Windows Server experience a plus. • 5+ years providing support for MS Office and all major component applications. • 5+ years providing support for other common corporate client-side applications (Acrobat, anti-virus solutions, anti-malware solutions, softphones, file encryption, screen capture, etc.) • 5+ years providing support for internet-based applications using common internet browsers (Internet Explorer, Chrome, Firefox, etc.) & related technologies (Java, ActiveX, etc.) • 5+ years providing on site & remote technical support for workstations, applications and networking technologies - in medium to large organizations. • Macintosh & OS X configuration & support experience a plus. • Some exposure to implementing and/or supporting virtual servers & desktops using VMware or similar tools. • Basic understanding of IP addressing, subnets, file/folder mapping, share drives & network printer configuration. Basic file & print server configuration/administration a plus. • Familiarity with a range of ticket/incident management systems, specifically ServiceNow • Microsoft Active Directory administration. • Ability to coordinate tasks with vendors to meet service targets & project deadlines. • Ability to prioritize & multi-task in a fast-paced/demanding environment. • Ability to work independently or as part of a team to meet deadlines. • Strong analytical & problem-solving. • Strong interpersonal/relationship-building skills & customer service values/practices. • Strong written, verbal & phone skills, with ability to explain technical matters in non-technical terms. • Good ability to judge situational feedback (user frustration, systems urgency, etc.) and adjust support response/approach to meet needs. Education • Professional training/certifications related to areas of responsibility (e.g. CompTIA A+ Network+, MCITP, MCSA, MCTS, etc.) • Information Services related college degree preferred, but not required Job Type & Location This is a Contract position based out of El Segundo, CA. Pay and Benefits The pay range for this position is $30.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in El Segundo,CA. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
MUST HAVE A SECURITY CLEARANCE. DO NOT APPLY IF YOU DO NOT HAVE A SECURITY CLEARANCE. Description We have an immediate need for 1 desktop support technicians to support the Navy through Leidos. We area looking for individuals with 2+ years of desktop support, have a fully adjudicated secret clearance, and a Security + CE certification. There is 1 position that will be sitting at Naval Base San Diego The individual will be assisting users regarding various hardware and software applications. They troubleshoot and diagnose technical issues, assess user needs, and recommend technical fixes. Key Responsibilities: Technical Support: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Setup and Installation: Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software. Maintenance and Repairs: Install and perform minor repairs to hardware, software, or peripheral equipment. System Performance: Oversee the daily performance of computer systems and conduct diagnostics to investigate and resolve issues. Collaboration: Work with other team members and have worked supporting military personnel, systems analysts, programmers, and other IT staff to solve complex issues. Training: Provide support to users to help them become more proficient with their computer equipment and software at times as well. Qualifications: - Experience: 2-4 or more years of basic technical support experience. - Skills: Proficiency in computer systems, hardware, and network operation. Familiarity with various operating systems such as Windows, MacOS, and Linux. Additional Duties: - Maintain a work log of job tickets and maintenance tasks. This role is crucial for maintaining the smooth operation of computer systems and IT infrastructure for the Navy at Naval Air station Coronado. Skills Desktop, Windows 10, Troubleshooting, Customer service, Hardware, Windows, Technical support, Active directory, Secret clearance, Security+ Top Skills Details Desktop,Windows 10,Troubleshooting,Customer service,Hardware,Windows,Technical support Additional Skills & Qualifications Must have a fully adjudicated clearance along with a Security + CE and 4 years of IT experience in total. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Coronado, CA. Pay and Benefits The pay range for this position is $33.60 - $33.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Coronado,CA. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
MUST HAVE A SECURITY CLEARANCE. DO NOT APPLY IF YOU DO NOT HAVE A SECURITY CLEARANCE. Description We have an immediate need for 1 desktop support technicians to support the Navy through Leidos. We area looking for individuals with 2+ years of desktop support, have a fully adjudicated secret clearance, and a Security + CE certification. There is 1 position that will be sitting at Naval Base San Diego The individual will be assisting users regarding various hardware and software applications. They troubleshoot and diagnose technical issues, assess user needs, and recommend technical fixes. Key Responsibilities: Technical Support: Respond to user inquiries regarding computer software or hardware operation to resolve problems. Setup and Installation: Set up equipment for employee use, ensuring proper installation of cables, operating systems, and software. Maintenance and Repairs: Install and perform minor repairs to hardware, software, or peripheral equipment. System Performance: Oversee the daily performance of computer systems and conduct diagnostics to investigate and resolve issues. Collaboration: Work with other team members and have worked supporting military personnel, systems analysts, programmers, and other IT staff to solve complex issues. Training: Provide support to users to help them become more proficient with their computer equipment and software at times as well. Qualifications: - Experience: 2-4 or more years of basic technical support experience. - Skills: Proficiency in computer systems, hardware, and network operation. Familiarity with various operating systems such as Windows, MacOS, and Linux. Additional Duties: - Maintain a work log of job tickets and maintenance tasks. This role is crucial for maintaining the smooth operation of computer systems and IT infrastructure for the Navy at Naval Air station Coronado. Skills Desktop, Windows 10, Troubleshooting, Customer service, Hardware, Windows, Technical support, Active directory, Secret clearance, Security+ Top Skills Details Desktop,Windows 10,Troubleshooting,Customer service,Hardware,Windows,Technical support Additional Skills & Qualifications Must have a fully adjudicated clearance along with a Security + CE and 4 years of IT experience in total. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Coronado, CA. Pay and Benefits The pay range for this position is $33.60 - $33.60/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Coronado,CA. Application Deadline This position is anticipated to close on Mar 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Description Supporting the classroom environment. TEKsystems is seeking a Desktop Support Specialist with a focus on electronic classroom technical support. In this role, you will ensure student training infrastructure remains fully functional and available, while also managing and configuring Active Directory accounts. You'll play a key role in supporting end users by monitoring system performance, resolving technical issues, and identifying opportunities to improve a mission-critical network. Your ability to interpret system metrics and communicate their impact will be essential, as will your experience managing users and computers in an enterprise environment. Skills Active directory, Hardware, Security+, Secret clearance, Windows, Customer service, Windows 10, Technical support, Imaging Top Skills Details Active directory,Hardware,Security+,Secret clearance,Windows Additional Skills & Qualifications SEC+ and secret clearance required The ideal candidate will have at least three years of relevant IT experience, including system and network administration, hardware/software integration, and routine maintenance such as break/fix support, backup and recovery, and asset management. Additional experience with multimedia systems, COI network operations, local group policy, and file share administration is highly valued. Familiarity with configuration and change management, lifecycle support, and workstation/server hardware installation and troubleshooting is essential. Candidates should also have knowledge of system development, cyber defense compliance, and the ability to connect non-Navy workstations to the network. Onsite service center support experience is a plus. A Security+ certification or a qualifying bachelor's degree and an active or interim DoD Secret clearance are required. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Eglin Air Force Base, FL. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eglin Air Force Base,FL. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
03/04/2026
Full time
Description Supporting the classroom environment. TEKsystems is seeking a Desktop Support Specialist with a focus on electronic classroom technical support. In this role, you will ensure student training infrastructure remains fully functional and available, while also managing and configuring Active Directory accounts. You'll play a key role in supporting end users by monitoring system performance, resolving technical issues, and identifying opportunities to improve a mission-critical network. Your ability to interpret system metrics and communicate their impact will be essential, as will your experience managing users and computers in an enterprise environment. Skills Active directory, Hardware, Security+, Secret clearance, Windows, Customer service, Windows 10, Technical support, Imaging Top Skills Details Active directory,Hardware,Security+,Secret clearance,Windows Additional Skills & Qualifications SEC+ and secret clearance required The ideal candidate will have at least three years of relevant IT experience, including system and network administration, hardware/software integration, and routine maintenance such as break/fix support, backup and recovery, and asset management. Additional experience with multimedia systems, COI network operations, local group policy, and file share administration is highly valued. Familiarity with configuration and change management, lifecycle support, and workstation/server hardware installation and troubleshooting is essential. Candidates should also have knowledge of system development, cyber defense compliance, and the ability to connect non-Navy workstations to the network. Onsite service center support experience is a plus. A Security+ certification or a qualifying bachelor's degree and an active or interim DoD Secret clearance are required. Experience Level Intermediate Level Job Type & Location This is a Contract position based out of Eglin Air Force Base, FL. Pay and Benefits The pay range for this position is $25.00 - $29.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Eglin Air Force Base,FL. Application Deadline This position is anticipated to close on Mar 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
University of California Agriculture and Natural Resources
El Macero, California
Applications Programmer 4 - Davis, CA, Job ID 82901 University of California Agriculture and Natural Resources Job Description Position Summary: Develops and maintains software applications and services including researching, designing, writing, testing, debugging, and troubleshooting source code across server, mobile, and desktop environments. Also contributes to the design of related databases, user interfaces, and system integrations. Work includes the full software development lifecycle including requirements analysis and design, quality assurance, maintenance, and documentation. Collaborates with researchers and stakeholders to ensure applications reflect research-based models and meet functional needs in agriculture. This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $93,200.00/year to $133,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2026. Key Responsibilities: 70% APPLICATION DEVELOPMENT: Use .NET languages, SQL, TypeScript/JavaScript, SASS, HTML5, and SVG to develop web applications, mobile applications, and web services. Applies advanced software concepts to design, develop, modify, debug, deploy, and evaluate highly complex software solutions. Analyzes existing systems and devises algorithms for new software implementations. Designs and implements algorithms that incorporate agronomic knowledge to ensure applications provide scientifically accurate decision support. Conducts data analysis, testing, and debugging. Monitors and evaluates new web development standards, devices, tools, and technologies and applies UC security practices and industry best practices. Prepares and obtains approval for system documentation. Initiates changes in development and system standards. Defines technical requirements for software specifications and develops test plans. Develops system conversion and implementation plans. Performs data modeling, performance and integration testing. Writes technical documentation to support development, implementation, and troubleshooting. Adheres to the IT team standards, development guidelines, and best practices to ensure consistency, maintainability, and alignment with UC ANR IT. Contributes to project management, business analysis, technical architecture, user experience, and visual design as part of the full software development lifecycle. 20% APPLICATIONS ANALYSIS: Collaborate with researchers and farm advisors to evaluate requirements and ensure applications deliver value to users. Perform project management and business analysis functions as part of the development lifecycle. Use technical expertise to evaluate third-party solutions and provide integration guidance and support. May serve as technical lead for multiple software development projects of moderate to broad scope. Set project-level direction and priorities. Adhere to project plans and timelines. 10% SUPPORT: Provide support and training to division personnel for applications. Serve as consultant during application development process. Provide internally and externally facing application documentation. Requirements: Demonstrated experience with professional application development. Advanced skills associated with large-scale software design, modification, implementation and deployment. Skills to analyze problems, evaluate and propose potential solutions. Familiarity with agricultural or biological data models. Experience developing and deploying ASP.NET 4.6 Web API applications using C#. Experience with the Angular framework. Experience with the Git version control system, or similar distributed VCS. Experience with Typescript, SASS, HTML5, and responsive design. Experience with SVG authoring for scalable vector graphics. Strong project management and business analysis skills. Experience creating or maintaining mobile applications or websites. Experience using Structured Query Language (SQL), including database and table structure and design. Experience maintaining, refactoring, and upgrading legacy systems. Skills to provide training to both technical and non-technical personnel. Ability to apply critical thinking to evaluate diverse inputs (scientific, user, and feature requirements) and make design decisions that balance user experience, scalability, and architecture. Ability to guide technical direction and set strategic priorities for application development in a resource-limited environment. Demonstrated experience in user experience design, visual design, and technical architecture. Skills to develop, design, and present technical or informational documentation for formal or casual training sessions. Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop system conversion and implementation plans. Advanced experience with planning for deployment and creation of feedback mechanisms. Interpersonal, oral, and written skills to communicate and collaborate with a wide range of faculty, staff, and other users. Self-motivated and works independently and as part of a team. Able to quickly learn new concepts. Organizational skills to achieve timely progress on multiple simultaneous projects, distribute effort appropriately among projects, meet deadlines, and maintain a high level of productivity. Experience with functional programming concepts. For instance: LINQ in C#. Preferred Skills: Experience with Drupal. Experience with 1 or more JavaScript-based UI frameworks/libraries besides Angular: React, Ember.js,Vue.js, etc. Experience with Agile methodology. Experience with developing ColdFusion applications (for support of legacy applications). Experience with Service Oriented Architecture and/or microservices. Experience developing and executing complex test plans. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement:As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty . click apply for full job details
03/04/2026
Full time
Applications Programmer 4 - Davis, CA, Job ID 82901 University of California Agriculture and Natural Resources Job Description Position Summary: Develops and maintains software applications and services including researching, designing, writing, testing, debugging, and troubleshooting source code across server, mobile, and desktop environments. Also contributes to the design of related databases, user interfaces, and system integrations. Work includes the full software development lifecycle including requirements analysis and design, quality assurance, maintenance, and documentation. Collaborates with researchers and stakeholders to ensure applications reflect research-based models and meet functional needs in agriculture. This position is a career appointment that is 100% fixed. The home department is IT Services. While this position normally is based in Davis, CA, this position is eligible for hybrid flexible work arrangements for applicants living in the State of California at this time. Please note that hybrid flexible work arrangements are subject to change by the University. Pay Scale: $93,200.00/year to $133,700.00/year Job Posting Close Date: This job is open until filled. The first application review date will be 01/02/2026. Key Responsibilities: 70% APPLICATION DEVELOPMENT: Use .NET languages, SQL, TypeScript/JavaScript, SASS, HTML5, and SVG to develop web applications, mobile applications, and web services. Applies advanced software concepts to design, develop, modify, debug, deploy, and evaluate highly complex software solutions. Analyzes existing systems and devises algorithms for new software implementations. Designs and implements algorithms that incorporate agronomic knowledge to ensure applications provide scientifically accurate decision support. Conducts data analysis, testing, and debugging. Monitors and evaluates new web development standards, devices, tools, and technologies and applies UC security practices and industry best practices. Prepares and obtains approval for system documentation. Initiates changes in development and system standards. Defines technical requirements for software specifications and develops test plans. Develops system conversion and implementation plans. Performs data modeling, performance and integration testing. Writes technical documentation to support development, implementation, and troubleshooting. Adheres to the IT team standards, development guidelines, and best practices to ensure consistency, maintainability, and alignment with UC ANR IT. Contributes to project management, business analysis, technical architecture, user experience, and visual design as part of the full software development lifecycle. 20% APPLICATIONS ANALYSIS: Collaborate with researchers and farm advisors to evaluate requirements and ensure applications deliver value to users. Perform project management and business analysis functions as part of the development lifecycle. Use technical expertise to evaluate third-party solutions and provide integration guidance and support. May serve as technical lead for multiple software development projects of moderate to broad scope. Set project-level direction and priorities. Adhere to project plans and timelines. 10% SUPPORT: Provide support and training to division personnel for applications. Serve as consultant during application development process. Provide internally and externally facing application documentation. Requirements: Demonstrated experience with professional application development. Advanced skills associated with large-scale software design, modification, implementation and deployment. Skills to analyze problems, evaluate and propose potential solutions. Familiarity with agricultural or biological data models. Experience developing and deploying ASP.NET 4.6 Web API applications using C#. Experience with the Angular framework. Experience with the Git version control system, or similar distributed VCS. Experience with Typescript, SASS, HTML5, and responsive design. Experience with SVG authoring for scalable vector graphics. Strong project management and business analysis skills. Experience creating or maintaining mobile applications or websites. Experience using Structured Query Language (SQL), including database and table structure and design. Experience maintaining, refactoring, and upgrading legacy systems. Skills to provide training to both technical and non-technical personnel. Ability to apply critical thinking to evaluate diverse inputs (scientific, user, and feature requirements) and make design decisions that balance user experience, scalability, and architecture. Ability to guide technical direction and set strategic priorities for application development in a resource-limited environment. Demonstrated experience in user experience design, visual design, and technical architecture. Skills to develop, design, and present technical or informational documentation for formal or casual training sessions. Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop system conversion and implementation plans. Advanced experience with planning for deployment and creation of feedback mechanisms. Interpersonal, oral, and written skills to communicate and collaborate with a wide range of faculty, staff, and other users. Self-motivated and works independently and as part of a team. Able to quickly learn new concepts. Organizational skills to achieve timely progress on multiple simultaneous projects, distribute effort appropriately among projects, meet deadlines, and maintain a high level of productivity. Experience with functional programming concepts. For instance: LINQ in C#. Preferred Skills: Experience with Drupal. Experience with 1 or more JavaScript-based UI frameworks/libraries besides Angular: React, Ember.js,Vue.js, etc. Experience with Agile methodology. Experience with developing ColdFusion applications (for support of legacy applications). Experience with Service Oriented Architecture and/or microservices. Experience developing and executing complex test plans. Special Conditions of Employment: Must possess valid California Driver's License to drive a County or University vehicle. Ability and means to travel on a flexible schedule as needed, proof of liability damage insurance on vehicle used is required. Reimbursement of job-related travel will be reimbursed according to University policies. The University reserves the right to make employment contingent upon successful completion of the background check. This is a designated position requiring a background check and may require fingerprinting due to the nature of the job responsibilities. UC ANR does hire people with conviction histories and reviews information received in the context of the job responsibilities. As of January 1, 2014, ANR is a smoke- and tobacco-free environment in which smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes), is strictly prohibited. As a condition of employment, you will be required to comply with the University of California Policy on Vaccination Programs , as may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements. Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations. Misconduct Disclosure Requirement:As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty . click apply for full job details
Job Posting Title:Technology Support Specialist Hiring Department:OnRamps Position Open To:All Applicants Weekly Scheduled Hours:40 FLSA Status:Exempt Earliest Start Date:Immediately Position Duration:Expected to Continue Location:UT MAIN CAMPUS Job Details:PurposeResponsible for assisting university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program.Responsibilities Provide excellent customer support by phone, email, text, and chat to university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. Monitor reported problems to identify trends and recommend solutions. Develop internal and external resources to enhance OnRamps customer support knowledge base and customer experience. Contribute to special projects and initiatives as assigned. Provide input on internal and external workflow processes, engage in continuous improvement, participate in team meetings and staff professional development trainings.Required Qualifications Two or more years of experience providing remote technical support through use of a ticketing system. Ability to quickly acquire in-depth knowledge of new systems in order to effectively train or troubleshoot issues with end users. Ability to effectively provide end user support and answer questions through a variety of communication methods. Excellent verbal, interpersonal, and written communication skills. Demonstrated ability to work effectively and collaboratively in a team-oriented environment. Strong organizational skills with attention to detail.Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. More than 3 years of experience utilizing ticketing systems to provide technical support. Demonstrated creative problem solving skills. Ability to handle multiple tasks and projects simultaneously. Experience writing technical documentation. Familiarity with Zoom video conferencing software. Experience with the Canvas Learning Management System.Salary Range$60,000 + depending on qualificationsWorking Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Shared desk environment Hybrid work environment Climbing of stairs Use of manual dexterityRequired MaterialsPlease mark "yes" on the application question that asks if additional materials are required. Candidates who fail to attach all additional materials listed, may not be considered for the position. Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interestImportant for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer:The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: PDF PDF PDF Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
03/01/2026
Job Posting Title:Technology Support Specialist Hiring Department:OnRamps Position Open To:All Applicants Weekly Scheduled Hours:40 FLSA Status:Exempt Earliest Start Date:Immediately Position Duration:Expected to Continue Location:UT MAIN CAMPUS Job Details:PurposeResponsible for assisting university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program.Responsibilities Provide excellent customer support by phone, email, text, and chat to university employees and faculty and OnRamps students and instructors with a wide variety of questions and problems about software, hardware, desktop, network, and systems supported by the OnRamps program. Monitor reported problems to identify trends and recommend solutions. Develop internal and external resources to enhance OnRamps customer support knowledge base and customer experience. Contribute to special projects and initiatives as assigned. Provide input on internal and external workflow processes, engage in continuous improvement, participate in team meetings and staff professional development trainings.Required Qualifications Two or more years of experience providing remote technical support through use of a ticketing system. Ability to quickly acquire in-depth knowledge of new systems in order to effectively train or troubleshoot issues with end users. Ability to effectively provide end user support and answer questions through a variety of communication methods. Excellent verbal, interpersonal, and written communication skills. Demonstrated ability to work effectively and collaboratively in a team-oriented environment. Strong organizational skills with attention to detail.Preferred Qualifications Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent professional experience. More than 3 years of experience utilizing ticketing systems to provide technical support. Demonstrated creative problem solving skills. Ability to handle multiple tasks and projects simultaneously. Experience writing technical documentation. Familiarity with Zoom video conferencing software. Experience with the Canvas Learning Management System.Salary Range$60,000 + depending on qualificationsWorking Conditions May work around standard office conditions. Repetitive use of a keyboard at a workstation. Shared desk environment Hybrid work environment Climbing of stairs Use of manual dexterityRequired MaterialsPlease mark "yes" on the application question that asks if additional materials are required. Candidates who fail to attach all additional materials listed, may not be considered for the position. Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor Letter of interestImportant for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes. Employment Eligibility:Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval. Retirement Plan Eligibility:The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. Background Checks:A criminal history background check will be required for finalist(s) under consideration for this position. Equal Opportunity Employer:The University of Texas at Austin, as an ,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions. Pay Transparency:The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Employment Eligibility Verification:If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university. E-Verify:The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: PDF PDF PDF Compliance:Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in .The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.
Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an Instructor Trainer 3 to join our team. QUALIFICATIONS Minimum of eight (8) years of experience with the following: Developing a training program for ERP systems Developing accessibility-compliant training content Working with eLearning software PeopleSoft FSCM 9.2 ERP system Microsoft O365 applications (Word, Excel, PowerPoint, Visio) MS Teams and Channel communication with a large team Maintaining and updating SharePoint sites PREFERRED Minimum of two (2) years of experience working with a public sector organization (Federal, State, or Local government). Minimum of one (1) year of experience with Jira. RESPONSIBILITIES Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. Uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. Teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. JOB DUTIES ALSO INCLUDE THE FOLLOWING: Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. Working with a team of training specialist in technical and system curriculum delivery, revision and maintenance. Gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. Teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. Other duties as assigned. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
03/01/2026
Full time
Link Technologies (), a Las Vegas-based IT consulting firm, is currently seeking an Instructor Trainer 3 to join our team. QUALIFICATIONS Minimum of eight (8) years of experience with the following: Developing a training program for ERP systems Developing accessibility-compliant training content Working with eLearning software PeopleSoft FSCM 9.2 ERP system Microsoft O365 applications (Word, Excel, PowerPoint, Visio) MS Teams and Channel communication with a large team Maintaining and updating SharePoint sites PREFERRED Minimum of two (2) years of experience working with a public sector organization (Federal, State, or Local government). Minimum of one (1) year of experience with Jira. RESPONSIBILITIES Responsible for preparing, conducting, and evaluating technical training programs. Writes literature and materials to be used in programs and designs exercises to enhance lectures. Shall deliver on-site and web-based training courses covering any number of software solutions. Leads development of infrastructure for information delivery, as well as taking part in the writing and maintenance of training material and supplementary technical documentation. Creates instructor materials (course outlines, background material, instructional materials, and training aids), as needed for different COTS Products/Current IT-Driven in-house solutions as well as desktop support processes, i.e. Remote Access Systems, RAS step by step procedure. Assists with formatting training materials created by other DIR Staff as requested. Determines needs and develops plans to meet the need of customers. Assists in design of computer-based and multimedia curriculum. Shall be planning, directing and undertaking classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, simulators, conferences and workshops. Manage the training program in accordance with business needs, regulatory requirements, and Quality Management System. Help staff with their productivity reporting both within and without the agency. Researches and recommends vendors and costs for various training methods including: training classes from outside vendors; books; readymade training guides; computer or web based training. Stay current with developments in computer training field, especially alternative media/methods for instruction. Uses a computer to organize and draft a curriculum that breaks a complex subject into blocks or units of instruction, creates graphics, and integrates them into curriculum. Courses may be instructor based, computer-based, simulator based, interactive, or non-interactive. Teaches short technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. JOB DUTIES ALSO INCLUDE THE FOLLOWING: Design and implement a comprehensive training program tailored to a specific financial business area. Develop accessibility-compliant, role-based content from the ground up, actively participating in system design discussions and testing activities to ensure accuracy and relevance. Produce clear, user-friendly guides and training materials that enhance learner understanding and retention. Facilitate effective instructor-led and web-based training sessions for both trainers and end users. Manage and update the training SharePoint site to ensure resources are current and easily accessible. Incorporation of new curriculum in the teaching process (e.g., develops clarification or examples of application related to the subject matter), development and maintenance of classroom techniques that reflect professionalism and good discipline and enhance teaching, development of alternative teaching techniques and scenarios to maintain high motivation and interest in the subject areas, and while acting as the testing officer, the conducting of test analysis and development or revision of test items. Working with a team of training specialist in technical and system curriculum delivery, revision and maintenance. Gather, analyze, translate and compose technical information into clear, readable materials to be used by technical and non-technical personnel. Collect data and analyze audiences and training needs, based on new business processes and policies, and apply these into successful training delivery. Teach technical courses in accordance with approved curriculum to maintain proficiency and to evaluate and develop new instructional techniques/courses. Has a basic understanding of EIR Accessibility and assistive technologies used by people with disabilities. Understands protocols for communicating with customers requiring special assistance to obtain required or requested information. Other duties as assigned. Link Technologies is an equal opportunity employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, gender identity/expression, sexual orientation, national origin, protected veteran status, disability, or any other factors protected by law.
Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
02/26/2026
Full time
Lead Multi-State Payroll Operations with an Industry-Leading Construction & Environmental Services Firm This Jobot Job is hosted by: Ryan Weingardt Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume. Salary: $100,000 - $120,000 per year A bit about us: This organization brings together five specialized divisions delivering complex commercial construction, industrial electrical, environmental cleanup, and hazardous waste disposal services across multiple states. With operations spanning Washington, Oregon, Idaho, and Hawaii, the team is united by a core purpose: providing real solutions with integrity and excellence. Built on a foundation of trust, accountability, family values, and safety, this company empowers its people to lead, grow, and make a difference in the communities they serve. Why join us? Lead the payroll function for a multi-entity, multi-state operation using modern systems (UKG) Collaborate across departments in a supportive, values-driven culture Competitive benefits, paid training, 401(k) match, profit sharing, and wellness programs Play a key role in certified payroll and compliance for high-visibility infrastructure projects Job Details Required Education & Experience: High School Diploma or GED Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred 5-7+ years of progressive payroll experience, including 2+ years in a leadership role Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC) highly preferred Experience with UKG software strongly preferred Expertise in multi-state payroll processing, tax compliance, and certified payroll Advanced proficiency in Microsoft Excel and reporting tools Strong analytical, problem-solving, and organizational skills Demonstrated ability to handle sensitive information with professionalism and confidentiality Key Responsibilities: Manage full-cycle payroll processing across multiple business entities and state jurisdictions Ensure compliance with all applicable federal, state, and local payroll laws and regulations Lead certified payroll reporting and ensure prevailing wage compliance for public works projects Maintain detailed records for job classifications, fringe benefits, and labor hours Partner with compliance and project management teams to align labor tracking with regulations Serve as the subject matter expert on certified payroll and prevailing wage policies Oversee payroll system administration and vendor coordination (UKG preferred) Conduct payroll audits, validate data accuracy, and resolve discrepancies in a timely manner Supervise payroll staff, providing training, performance feedback, and hiring support Collaborate with HR, Accounting, and Operations to ensure alignment of payroll practices Generate payroll reports and analytics for internal and external stakeholders Manage payroll tax filings, W-2 and 1099 processing, and year-end reporting Support internal and external audits by maintaining thorough documentation Identify and implement process improvements to enhance payroll efficiency Safeguard sensitive payroll data and ensure secure information handling Provide guidance on complex payroll matters such as garnishments, retro pay, bonuses, and severance Remain current with payroll laws, industry best practices, and compliance trends Perform other duties as needed or assigned Interested in hearing more? Easy Apply now by clicking the "Apply" button. Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot's policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions. Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here:
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
01/16/2026
Full time
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608
Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.
01/15/2026
Full time
Technician, Digital & Information Technology Lab (Part Time) Staff Pool Houston, Texas, Houston New Part-Time 22001GF Requisition # 7 hours ago Post Date The Organization Houston Community College (HCC) is composed of 14 Centers of Excellence and numerous satellite centers that serve the diverse communities in the Greater Houston area by preparing individuals to live and work in an increasingly international and technological society. HCC is one of the country's largest singly-accredited, open-admission, community colleges offering associate degrees, certificates, workforce training, and lifelong learning opportunities. The Team Play a central role at HCC as you keep our everyday operations running like clockwork. You'll get the chance to make things happen and work closely with inspiring leaders across different parts of the institution. Whether your role is supportive, administrative, financial or something else, you'll be part of a dynamic team that not only provides HCC students with cutting-edge academic and career tools, it also takes care of its people. Location Houston is a city with limitless possibilities: Fourth-largest city in the U.S. and home to 54 Fortune 500 companies, second only to New York City's 55. Approximately 145 languages are spoken here. Overall after-taxes living costs are 5.6 percent below the average for all 308 urban areas recently surveyed. Houston is a major-league sports town, and don't forget the annual Houston Livestock Show & Rodeo. The weather is great! Mild winters ensure that outdoor activities can be enjoyed year-round. World-renowned medical care. The Houston metro area has long been known for its first-rate healthcare system, with many Houston area hospitals consistently ranking among the nation's top institutions. With over 150 museums and cultural institutions in the Greater Houston area, museums are a large part of Houston's cultural scene. Houston is the Culture & Culinary Capital of Texas with more than 7,500 restaurants and eating establishments covering 60+ cuisines. If this sounds like the role for you and you're ready to join an amazing team, please apply right away. EEO Statement Houston Community College does not discriminate on the bases of race, color, religion, sex, gender identity and expression, national origin, age, disability, sexual orientation or veteran's status. The following person has been designated to handle inquiries regarding the non-discrimination policies: Osvaldo Gomez, Director EEO/Compliance, Title IX Coordinator Office of Equal Opportunity and Title IX PO Box 667517 Houston TX, 77266 .8271 or HCC values its employees and their contributions, promotes opportunities for their professional growth and development, and provides a positive working and learning environment that encourages involvement, innovation, and creativity. Individuals with disabilities, who require special accommodations to interview, should contact . SUMMARY Provides support to the COE-Digital & Information Technology (DIT) in running and maintaining instructional labs across district locations. Consistently supports DIT instructional lab standards, software, instructional licenses, curriculum alignment, inventory maintenance, as well as any other instructional technology activities as they relate to the COE-DIT and Workforce Technology integration across district. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Install and provide troubleshooting of instructional software in DIT labs following license requirements and standards for SCH, CE and corporate classes within deadlines; Maintain, follow, and support district-wide & cross-discipline instructional hardware and software needs aligned with school policies, security standards, and product requirements; Maintain lab standards by monitoring the exterior and interior of labs for anything out of policy and miscellaneous items, such as trash/debris, safety hazards, etc.; Assist in the maintenance of equipment inventory for assigned area(s); Assist with internal and external events as needed by the department, COE, and Workforce Technology initiatives across district; Keep abreast of current technology, learn new technology, and apply new skills effectively as needed by the COE and Workforce Technology related activities across district; Develop and maintain good working relationships with colleagues at all levels of the organization; and May have to relocate to a different campus and change assignments as required. QUALIFICATIONS To perform this job successfully, an individual must be able to perform the essential duties and responsibilities listed above. The qualifications listed below are representative of the education, experience, knowledge, skills, and/or abilities required. EDUCATION High School Diploma or GED required. Associate's degree in Computer Science or a related field preferred. 1 year directly related work experience may be substituted in lieu of educational requirement. EXPERIENCE 1 year working with desktops, servers and instructional equipment required. Experience with hardware/software/networking installation & troubleshooting, and asset & inventory management preferred. KNOWLEDGE, SKILLS AND ABILITIES Excellent oral and written communications skills. Knowledge and skill in MS Office, Apple Programs & Ecosystems is required. Basic knowledge and skill with operating systems, hardware/software installation and troubleshooting. Excellent interpersonal skills and the ability to communicate effectively with a diverse professional, community, and student population. Demonstrate sensitivity to students with diverse academic, socio-economic, cultural and ethnic backgrounds and students with disabilities. Must be able to lift 50 pounds. Must have a valid driver's license and reliable transportation to travel occasionally to other HCC locations. Must read, write, and speak English and perform simple arithmetic calculations. Subject to working nights, week-ends and holidays. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities.
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
01/14/2026
Full time
IT Support Specialist SAN ANTONIO, TX Staff POSITION SUMMARY The IT Support Specialist ensures reliable, secure, and efficient operation of all end-user technology across the company. This role provides hands-on technical support, manages help desk workflows, and delivers high-level troubleshooting for hardware, software, network, and mobile device issues. The position also contributes to IT system maintenance, documentation, and technology improvement initiatives, ensuring employees have the tools they need to perform effectively. YOUR ROLE Respond to calls, tickets, and walk-ups, providing timely technical support and resolution of work orders. Install, configure, upgrade, and maintain end-user systems, software, and peripherals, including laptops, desktops, mobile devices, and printers. Diagnose and resolve issues to maintain system reliability and minimize user downtime. Administer and support devices through Mobile Device Management (MDM), ensuring compliance with company policies. Track IT inventory, manage asset lifecycle, and procure hardware and software as needed. Monitor endpoint performance and ensure devices receive required updates, patches, and optimizations. Create and maintain IT documentation, including procedures, configurations, and troubleshooting guides. Serve as a liaison with the Managed Service Provider (MSP), ensuring effective communication, issue resolution, and service delivery. Collaborate with cross-functional teams to implement IT projects, upgrades, and migrations. Research and recommend IT solutions, tools, and best practices to support business needs. Provide training on hardware, software, and IT best practices. Perform other duties as assigned. WHAT YOU BRING Associate's degree in computer science, Information Technology, or related field, or equivalent experience. Proven experience (2 years) in a help desk or technical support role. Hands-on experience with Microsoft Windows. Experience in managing endpoint devices using MDM tools such as Microsoft Intune. Experience with Microsoft Active Directory for user and identity management. Strong understanding of TCP/IP, DNS, DHCP, LAN/WAN protocols. Excellent problem-solving skills with a logical approach. Strong communication skills; ability to communicate effectively with technical and non-technical staff. Certifications such as A+, AZ-900 or similar are a plus. Spanish required. PHYSICAL REQUIREMENTS This role primarily operates in an office and light industrial environment and requires the ability to support and handle technology hardware. The employee must be able to sit or stand for extended periods while working at a computer or assisting employees; lift, carry, and move computer equipment such as desktops, laptops, monitors, printers, and small networking devices (typically up to 40 pounds); and bend, kneel, crouch, or reach when installing equipment under desks, in server or network rooms, or in vehicles. The position also requires sufficient visual acuity to work with small components, cables, and digital displays. Occasional on-site support at job sites may be required, which can involve walking on uneven terrain, climbing small stairs, and exposure to outdoor weather conditions. These physical demands are representative of those required to successfully perform the essential functions of the position. TRAVEL REQUIREMENTS Must be willing to travel within the State of Texas as needed, overnight or out of town stay may be required. BENEFITS Best-in-class Medical & Dental Plans Vision Insurance Voluntary Life Insurance Supplemental Accident, Critical Illness, and Short-Term Disability Coverage Pet Insurance 401(k) Retirement Plan Quarterly Bonuses Paid Time Off (PTO) Employee Assistance Program (EAP) Tuition Reimbursement & Continued Education Programs Dependent Scholarship Program Community Engagement Opportunities Company Events & Quarterly State of the Company Meetings E-Z Bel Construction, LLC is an equal opportunity employer. We encourage all qualified individuals to apply, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. PIca0ba8fff0c9-8420
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14510P Working Title: IT PROFESSIONAL ASSOC Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/16/2025 Open until filled: Yes Proposed Starting Date: 02/01/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician II FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent and 2 years of related experience Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Contributions and assistance with designing new and reviewing current technical processes Dependability and Integrity Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Working with team members to address gaps in coverage with supervisor input Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals With supervisor input, work with the team to help identify ways to improve processes and productivity. Relationships and Serving Others Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Interact and build relationships with departmental leadership under the tutoring of your supervisor Teamwork Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support With supervisor oversight, evaluate and propose new ideas to improve teamwork and overall cohesive work efforts Strategic Planning Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Plan and promote ideas for operational improvements that meet the target strategy of the organization and in alignment with your supervisor's guidance Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
01/14/2026
Full time
Posting Number: S14489P Working Title: IT Professional Assistant Department: Franklin-Deans OIT About the University of Georgia: Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university () . The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department: Franklin College of Arts and Sciences is the heart of the University of Georgia's learning environment, advancing new knowledge, research, scholarship and creative output by faculty, students, and staff in more than 80-degree programs across 40+ units. College/Unit/Department website: Posting Type: External Retirement Plan: TRS Employment Type: Employee Benefits Eligibility: Benefits Eligible Full/Part time: Full Time Additional Schedule Information: M-F, 8am-5pm Advertised Salary: Commensurate with experience Posting Date: 12/09/2025 Open until filled: Yes Proposed Starting Date: 01/19/2026 Location of Vacancy: Athens Area EEO Policy Statement: The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR ( ). USG Core Values Statement: The University System of Georgia is comprised of our 26 institutions of higher education and learning, as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at . Classification Title: IT Support Technician I FLSA: Non-Exempt FTE: 1.00 Minimum Qualifications: High school diploma or equivalent Position Summary: This position will utilize industry standard tools to deliver high quality proactive support to desktops, laptops, computer labs, and technology-enhanced classrooms, meeting and anticipating the needs of faculty and staff within supported units. The ideal candidate for this position is prepared to work as part of a team to meet the support needs of faculty and staff within Franklin College. This position is also responsible for developing and maintaining relationships with supported faculty and staff and working with senior team members to manage these relationships. Knowledge, Skills, Abilities and/or Competencies: Technical Basic problem-solving and troubleshooting skills Experience with standard desktop and laptop computers, peripherals, and operating systems Basic knowledge of TCP/IP wired and wireless networking Familiarity with common productivity and security applications Dependability and Integrity Build trust and respect, utilizes university resources responsibly, maintains a strong work ethic, and provides continuous and all-encompassing excellence in service Meet agreed upon objectives and tasks for supported services Complete routine requests in a timely manner Create a seamless experience for clients Perform at a consistently high standard Participate in an annual performance development process Use data and critical thinking to make well-judged decisions that enhance processes Reliably and dependably participate regularly in helpdesk operations, M-F 8AM-5PM Productivity Set and meet realistic goals Effectively manage time and stay on-task Document interactions with clients/colleagues and routine tasks in a ticketing system Maintain productivity by collaborating with team members as appropriate Proficiency in finding and applying knowledge and demonstrates learning agility to adapt to new information and situations Actively share and contribute insights with colleagues, leverages and contributes to university knowledge to support institutional goals Relationships & Serving Others Communicates effectively through active listening, conflict management, and through verbal and written methods Build and sustain positive, collaborative relationships with a diverse range of clients and coworkers Promote positive morale and serve as a positive representative of Franklin OIT Attend department and college activities Serve as an example for colleagues Demonstrate professionalism and clarity in written and verbal communications Demonstrate active listening skills to effectively understand and address concerns, utilize conflict management techniques to resolve disputes Teamwork Learn and share knowledge by finding and applying relevant information, being agile in learning, shares and contributes back to the organization, and builds university knowledge Serves others through cooperation, teamwork, and being service-oriented Demonstrate personal accountability and avoid blaming others Participate in the usage and implementation of college wide tools and standards Contribute to the development and support of services which have a college wide scope Be available and proactive in assisting co-workers and clients during the work day Participate in a college-wide call center; provide assistance over the phone to clients across the college Be receptive to training, coaching, and development from team members Complete assigned tasks for workflows and processes within assigned team and/or services Commitment to cooperation and teamwork, working collaboratively with colleagues to achieve common goals Maintain a service orientation by prioritizing the needs of others and delivering exceptional support Strategic Planning Make sound decisions including critical thinking, sound judgement and choices, continually strives to improve processes in a strategic direction Demonstrate initiative in planning and organizing work within scope Participate in decision making and problem solving at the assistant level Demonstrate alignment with Franklin OIT policies, and priorities Provide feedback on standards and consult best practices Engage with other colleagues and management to explore new technology, recommend alternative solutions, and provide feedback on strategic vision Demonstrate a commitment to inclusive excellence, foster trust and respect, effectively utilize institution resources, and exhibit a strong work ethic Physical Demands: This position spends long periods of time sitting/standing at a desk and working on a computer This position will lift and move technology-related equipment and furniture of various shapes and sizes independently or with assistance from colleagues periodically This position will bend, squat, reach overhead, and climb ladders to access, disassemble, and/or install equipment periodically This position involves walking to meet with clients in buildings that are geographically near each other and the individual's primary office Is driving a responsibility of this position?: No Is this a Position of Trust?: Yes Does this position have operation, access, or control of financial resources?: No Does this position require a P-Card? : No Is having a P-Card an essential function of this position? : No Does this position have direct interaction or care of children under the age of 18 or direct patient care?: No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications): Yes Credit and P-Card policy: Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website . Background Investigation Policy: . click apply for full job details
