PURPOSE OF THIS POSITION The IT Infrastructure Engineer role is to evaluate, maintain, design, update and support the servers and systems as needed. This position will also maintain the environment, research, plan, implement and support new technologies; respond to problems as they arise. The administrator will also work in a team environment and provide support to other areas. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains and updates documentation and knowledge base articles for job duties and responsibilities. Duty 2: Interfaces with end users to resolve problems, determines best methods of solving issues, troubleshoots problems, etc. Duty 3: Prepares for and participates in meetings with supervisors and others to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Serves as project lead for projects requiring infrastructure solutions. Duty 5: Utilizes change management process for all system changes. Duty 6: Coordinates the ordering of servers and storage as required. Duty 7: Designs development and implementation for expansions and changes to the servers/storage. Duty 8: Responsible for optimization of current infrastructure solutions. Duty 9: Identifies underutilized services. Duty 10: Participates in performing and leading technology build, test, and deployment activities. Duty 11: Works with project management team, technical team, application team, and business unit to build infrastructure solutions, identify potential risks and develop plans for remediation. Duty 12: Supports enterprise server/storage platforms and hardware in an effective manner, including updates to software and firmware. REQUIRED QUALIFICATIONS Bachelors in IT, Engineering, Computer Science, related field or equivalent experience and 7+ years of systems/server administration experience; Administering all areas of Windows Servers & Intune Environments/Infrastructure 5+ years' experience with implementation and configuration of Windows Servers and tools in an enterprise environment Strong understanding and practical knowledge of scripting languages Proven project management skills and the ability to coordinate with vendors. Excellent verbal and written communication skills as well as the ability to lead groups in meetings and consensus building. Effective time management and organizational skills as well as the ability to manage multiple and changing priorities with attention to detail. The ability to work independently with minimal supervision as well as in a team environment. The ability to be on call. The ability to professionally document Root Cause Analysis and ongoing system documentation. Well-developed technical and analytical skills required to support and troubleshoot complex issues in an enterprise environment. Deep knowledge of server virtualization solutions, such as VMware, Citrix, Windows Servers, and NetApp storage arrays. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
02/13/2026
Full time
PURPOSE OF THIS POSITION The IT Infrastructure Engineer role is to evaluate, maintain, design, update and support the servers and systems as needed. This position will also maintain the environment, research, plan, implement and support new technologies; respond to problems as they arise. The administrator will also work in a team environment and provide support to other areas. JOB DUTIES/RESPONSIBILITIES Duty 1: Maintains and updates documentation and knowledge base articles for job duties and responsibilities. Duty 2: Interfaces with end users to resolve problems, determines best methods of solving issues, troubleshoots problems, etc. Duty 3: Prepares for and participates in meetings with supervisors and others to provide status updates, describe upcoming requirements, outline areas of deficiencies, etc. Duty 4: Serves as project lead for projects requiring infrastructure solutions. Duty 5: Utilizes change management process for all system changes. Duty 6: Coordinates the ordering of servers and storage as required. Duty 7: Designs development and implementation for expansions and changes to the servers/storage. Duty 8: Responsible for optimization of current infrastructure solutions. Duty 9: Identifies underutilized services. Duty 10: Participates in performing and leading technology build, test, and deployment activities. Duty 11: Works with project management team, technical team, application team, and business unit to build infrastructure solutions, identify potential risks and develop plans for remediation. Duty 12: Supports enterprise server/storage platforms and hardware in an effective manner, including updates to software and firmware. REQUIRED QUALIFICATIONS Bachelors in IT, Engineering, Computer Science, related field or equivalent experience and 7+ years of systems/server administration experience; Administering all areas of Windows Servers & Intune Environments/Infrastructure 5+ years' experience with implementation and configuration of Windows Servers and tools in an enterprise environment Strong understanding and practical knowledge of scripting languages Proven project management skills and the ability to coordinate with vendors. Excellent verbal and written communication skills as well as the ability to lead groups in meetings and consensus building. Effective time management and organizational skills as well as the ability to manage multiple and changing priorities with attention to detail. The ability to work independently with minimal supervision as well as in a team environment. The ability to be on call. The ability to professionally document Root Cause Analysis and ongoing system documentation. Well-developed technical and analytical skills required to support and troubleshoot complex issues in an enterprise environment. Deep knowledge of server virtualization solutions, such as VMware, Citrix, Windows Servers, and NetApp storage arrays. A valid driver's license is required (if you do not have a valid Ohio driver's license you must obtain one within 30 days of your residency in the state). You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle. PHYSICAL DEMANDS Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
Infrastructure Architect Pay from $121,000 to $185,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Apply your architectural vision and engineering expertise at Uline! As an Infrastructure Architect, you will lead the design and optimize Uline's IT hosting ecosystem, supporting Virtualization, Container Platforms and Storage Systems across a growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Design and deliver complex, hybrid hosting solutions that address business objectives with the appropriate technology. Provide technical guidance for all IT hosting solution initiatives to ensure seamless integration. Oversee architectural reviews and collaborate with teams to ensure IT Hosting Services meet security, scalability and business standards. Define policies for Virtualization, Container Platforms and Storage Systems that ensure consistency and reduce risk. Minimum Requirements Bachelor's degree. 8+ years of experience with VMware, SAN, Windows, and Citrix. Excellent verbal and written communication skills. Demonstrated ability to manage in a matrix and global organization. Ability to travel to Uline's North American locations. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
02/13/2026
Full time
Infrastructure Architect Pay from $121,000 to $185,000 per year Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 Apply your architectural vision and engineering expertise at Uline! As an Infrastructure Architect, you will lead the design and optimize Uline's IT hosting ecosystem, supporting Virtualization, Container Platforms and Storage Systems across a growing North American company. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities Design and deliver complex, hybrid hosting solutions that address business objectives with the appropriate technology. Provide technical guidance for all IT hosting solution initiatives to ensure seamless integration. Oversee architectural reviews and collaborate with teams to ensure IT Hosting Services meet security, scalability and business standards. Define policies for Virtualization, Container Platforms and Storage Systems that ensure consistency and reduce risk. Minimum Requirements Bachelor's degree. 8+ years of experience with VMware, SAN, Windows, and Citrix. Excellent verbal and written communication skills. Demonstrated ability to manage in a matrix and global organization. Ability to travel to Uline's North American locations. Uline does not participate in the H1-B lottery. Benefits Complete health insurance coverage and 401(k) with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café and first-class fitness center with complimentary personal trainers. Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations. Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site. EEO/AA Employer/Vet/Disabled () Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. We are seeking a highly skilled career professional with working knowledge and experience across Windows Operating systems and associated technologies. The ideal candidate is able to work within a group or independently, with minimal supervision. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Windows 7 and Windows 10 desktop operating system Windows Server 2008/12/16 implementation, configurations and maintenance Microsoft Exchange Server and Microsoft SQL server Large scale, shared storage solutions EMC SAM, NetApp SAN and iSCSI devices Windows Virtual environments to include Hyper-V and VMWare Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA High availability fault-tolerant computing solutions Microsoft failover clustering in 2008/12/16 Microsoft domain services to include Active Directory, DNS, SCHP, Remote Access services and Distributed File Systems Blade-based systems, physical desktop systems and Thin Client Technologies (Wyse) Familiarity with the following system security requirements also desired: JSIG/RMF compliance, system categorization and documentation requirements JSIG/RMF security controls selection, implementation, assessment and auditing JSIG/RMF continuous monitoring Secure communication through Router, Switches DESIRED QUALIFICATIONS Possess planning/organizing skills and must be able to work under deadlines. Have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications Possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. REQUIERMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 12 years of experience in computer system related areas of expertise. In addition, the Systems Administrator must meet the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Possess planning/organizing skills and must be able to work under deadlines. Must qualify for and maintain a government security clearance and possess a valid, state issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match 4% Match with 8% Contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JIT13; CSAN6; JCORP12
02/12/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. We are seeking a highly skilled career professional with working knowledge and experience across Windows Operating systems and associated technologies. The ideal candidate is able to work within a group or independently, with minimal supervision. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Windows 7 and Windows 10 desktop operating system Windows Server 2008/12/16 implementation, configurations and maintenance Microsoft Exchange Server and Microsoft SQL server Large scale, shared storage solutions EMC SAM, NetApp SAN and iSCSI devices Windows Virtual environments to include Hyper-V and VMWare Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA High availability fault-tolerant computing solutions Microsoft failover clustering in 2008/12/16 Microsoft domain services to include Active Directory, DNS, SCHP, Remote Access services and Distributed File Systems Blade-based systems, physical desktop systems and Thin Client Technologies (Wyse) Familiarity with the following system security requirements also desired: JSIG/RMF compliance, system categorization and documentation requirements JSIG/RMF security controls selection, implementation, assessment and auditing JSIG/RMF continuous monitoring Secure communication through Router, Switches DESIRED QUALIFICATIONS Possess planning/organizing skills and must be able to work under deadlines. Have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications Possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. REQUIERMENTS EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 12 years of experience in computer system related areas of expertise. In addition, the Systems Administrator must meet the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Possess planning/organizing skills and must be able to work under deadlines. Must qualify for and maintain a government security clearance and possess a valid, state issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match 4% Match with 8% Contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JIT13; CSAN6; JCORP12
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. We are seeking a highly skilled career professional with working knowledge and experience across Windows Operating systems and associated technologies. The ideal candidate is able to work within a group or independently, with minimal supervision. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Windows 7 and Windows 10 desktop operating system Windows Server 2008/12/16 implementation, configurations and maintenance Microsoft Exchange Server and Microsoft SQL server Large scale, shared storage solutions EMC SAM, NetApp SAN and iSCSI devices Windows Virtual environments to include Hyper-V and VMWare Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA High availability fault-tolerant computing solutions Microsoft failover clustering in 2008/12/16 Microsoft domain services to include Active Directory, DNS, SCHP, Remote Access services and Distributed File Systems Blade-based systems, physical desktop systems and Thin Client Technologies (Wyse) Familiarity with the following system security requirements also desired: JSIG/RMF compliance, system categorization and documentation requirements JSIG/RMF security controls selection, implementation, assessment and auditing JSIG/RMF continuous monitoring Secure communication through Router, Switches DESIRED QUALIFICATIONS Possess planning/organizing skills and must be able to work under deadlines. Have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications Possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 12 years of experience in computer system related areas of expertise. In addition, the Systems Administrator must meet the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Possess planning/organizing skills and must be able to work under deadlines. Must qualify for and maintain a government security clearance and possess a valid, state issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match 4% Match with 8% Contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JIT13; CSAN6; JCORP12
02/12/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, installs enterprise computer systems, configures systems, establishes standards, ensures hardware/software compatibility and maintains workstations and server systems focusing on the Operating system and the network. We are seeking a highly skilled career professional with working knowledge and experience across Windows Operating systems and associated technologies. The ideal candidate is able to work within a group or independently, with minimal supervision. This position requires intermediate to advanced working knowledge, skills and practical experience in the following areas: Windows 7 and Windows 10 desktop operating system Windows Server 2008/12/16 implementation, configurations and maintenance Microsoft Exchange Server and Microsoft SQL server Large scale, shared storage solutions EMC SAM, NetApp SAN and iSCSI devices Windows Virtual environments to include Hyper-V and VMWare Remote Desktop computing environments to include CITRIX, VD, RDP, and ICA High availability fault-tolerant computing solutions Microsoft failover clustering in 2008/12/16 Microsoft domain services to include Active Directory, DNS, SCHP, Remote Access services and Distributed File Systems Blade-based systems, physical desktop systems and Thin Client Technologies (Wyse) Familiarity with the following system security requirements also desired: JSIG/RMF compliance, system categorization and documentation requirements JSIG/RMF security controls selection, implementation, assessment and auditing JSIG/RMF continuous monitoring Secure communication through Router, Switches DESIRED QUALIFICATIONS Possess planning/organizing skills and must be able to work under deadlines. Have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications Possess and apply a broad knowledge of principles, practices, and procedures in computer science, graphics, and information systems. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments. Must be capable of updating or repairing computer systems. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE A Bachelor's Degree in associated discipline from an accredited academic institution or equivalent experience through technical training, completion of a recognized certification program, or experience. Requires at least 12 years of experience in computer system related areas of expertise. In addition, the Systems Administrator must meet the following qualifications: Must have specific experience in the maintenance of Operating Systems and support applications, in a centralized and distributed server environment. Possess planning/organizing skills and must be able to work under deadlines. Must qualify for and maintain a government security clearance and possess a valid, state issued driver's license. SALARY The expected salary range for this position is $93,600.00 to $135,200.00 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4 LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match 4% Match with 8% Contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS Work is performed in a typical office environment with no unusual hazards. Occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal; constant use of sight abilities while writing, reviewing, and editing documents; constant use of speech/hearing abilities for communication; and constant mental alertness are required. Travel to remote company work locations may be required. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license, or other licenses/certifications, and the inability to obtain and maintain the required clearance, license, or certification may affect an employee's ability to maintain employment. SCC: JIT13; CSAN6; JCORP12
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
02/06/2026
Full time
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware / software compatibility and maintains workstations and MS Windows Operating Systems for stable performance. Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management System, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as POC for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware / software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. RANGE POSITION DESCRIPTION The System Administrator will operate, maintain and administer real-time flight testing systems in the Security Operations Center (SOC) and Mission Control Rooms (MCRs) located at Ridley Mission Control Center (RMCC). The SOC has various systems to include Active Directory Domain Servers, Log Auditing Workstations (LAWs), Assured Compliance Assessment Solution (ACAS) system, and Network Attached Storage (NAS). Each MCR consists of servers, workstations, and telemetry equipment networked together with an enterprise level Cisco switch (6509-E) or Juniper EX series switch. The servers consists of Dell PowerEdge servers that provide DHCP, DNS, Citrix Provisioning Services, and telemetry processing/recording. The workstations are diskless Dell Precision computers with dual monitors that display IADS which enables flight test engineers to monitor mission data at near real time. The candidate will perform maintenance, configuration and administration functions on all required support systems. The candidate will perform various tasks regarding Media Management to ensure customer requests are fulfilled, inventory is tracked, and documentation is accurate. The candidate will perform additional duties as required. Additional experience and duties include but are not limited to: Experience/familiarity with the components of a computer system (PSU, CPU, motherboard, etc.). Performing corrective and preventive maintenance procedures on all necessary equipment. Assists with installation of computer hardware and software. Operates test equipment to include oscilloscope, Fire BERT 6000, and Telemetry Decom Processor (TDP). Operates and configure type one IP based decrypters. Work with and provide customer service to a variety of customers Proficient with: Windows 10 and Windows Server 2008/2012/2016. Windows Server 2016 Active Directory Domain Services. Linux based OSs: Redhat, CentOS. Network switch/router configurations: CISCO and Juniper. Citrix Provisioning Services. Scripting utilizing PowerShell. In coordination with other system administrators, perform computer and network administration in accordance with documented security directives and requirements. Prior experience with, and knowledge of, Dept of Defense protocols and policies is a requirement. Assists in creation of documentation related to system creation/modifications to include Operating Instructions (OIs). Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. This position requires the candidate to be processed and approved for various security clearances. Maintaining these security clearances is mandatory for job retention. DESIRED QUALIFICATIONS Desired qualifications include having experience being cross utilized in multiple areas throughout an environment that supports real-time operations, the incumbent having an active DoD secret security clearance or higher and possess a current CompTIA Security+ certification. Finally, the successful candidate must be a team player. Someone who is eager to learn, and just as eager to share his/her knowledge in order to strengthen the team is the type of individual we are seeking. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess 7 years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications The incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance up to Top Secret with Special Access. Must be a U.S. citizen. Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. SALARY The expected salary range for this position is $83,907 to $96,408 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. This job is performed at the RMCC, in a real-time mission support environment. The successful candidate could potentially work long hours (overtime), odd hours (very early mornings, or late evenings) in a high pressure, dynamic environment. Demonstration of a successful adaptation to such, similarly demanding environments, is a plus. The ability to effectively communicate both verbally and written is highly desired. There is a great deal of technical documentation associated with this position. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JIT13, A1412TW
02/06/2026
Full time
JT4, LLC provides engineering and technical support to multiple western test ranges for the U.S. Air Force, Space Force, and Navy under the Joint Range Technical Services Contract, better known as J-Tech II. JT4 develops and maintains realistic, integrated test and training environments and prepares our nation's war-fighting aircraft, weapons systems, and aircrews for today's missions and tomorrow's global challenges. JOB SUMMARY - ESSENTIAL FUNCTIONS/DUTIES Evaluates system specifications, configures system, establishes standards, insures hardware / software compatibility and maintains workstations and MS Windows Operating Systems for stable performance. Performs the daily operation of MS Win server software to include system security, appropriate access, configuration and backing up the system. Specifies network requirements, monitors LAN performance, troubleshoots networking hardware and insures system is working properly according to specifications and parameters. Organizes and secures directory structure and assists/trains staff members in the use of department Document Management System, associated databases and CM/DM release procedures. Maintains and designs functional, visually esthetic web pages. Specifies hardware requirements and provides a Computer Authorization and Custodial Receipt Listing (CA/CRL) to track equipment configurations and identification logs. Serves as POC for problem reporting, incremental version updates and monitors yearly support contract. Makes recommendations for future hardware / software implementations and related process improvements, schedules, plans and performs system upgrades including the transition from design, test, production and documentation environments. Provides operational status as required. Uses established policies and procedures and subject matter knowledge to complete complex assignments requiring originality and ingenuity performed under minimum supervision with considerable latitude for independent contribution. RANGE POSITION DESCRIPTION The System Administrator will operate, maintain and administer real-time flight testing systems in the Security Operations Center (SOC) and Mission Control Rooms (MCRs) located at Ridley Mission Control Center (RMCC). The SOC has various systems to include Active Directory Domain Servers, Log Auditing Workstations (LAWs), Assured Compliance Assessment Solution (ACAS) system, and Network Attached Storage (NAS). Each MCR consists of servers, workstations, and telemetry equipment networked together with an enterprise level Cisco switch (6509-E) or Juniper EX series switch. The servers consists of Dell PowerEdge servers that provide DHCP, DNS, Citrix Provisioning Services, and telemetry processing/recording. The workstations are diskless Dell Precision computers with dual monitors that display IADS which enables flight test engineers to monitor mission data at near real time. The candidate will perform maintenance, configuration and administration functions on all required support systems. The candidate will perform various tasks regarding Media Management to ensure customer requests are fulfilled, inventory is tracked, and documentation is accurate. The candidate will perform additional duties as required. Additional experience and duties include but are not limited to: Experience/familiarity with the components of a computer system (PSU, CPU, motherboard, etc.). Performing corrective and preventive maintenance procedures on all necessary equipment. Assists with installation of computer hardware and software. Operates test equipment to include oscilloscope, Fire BERT 6000, and Telemetry Decom Processor (TDP). Operates and configure type one IP based decrypters. Work with and provide customer service to a variety of customers Proficient with: Windows 10 and Windows Server 2008/2012/2016. Windows Server 2016 Active Directory Domain Services. Linux based OSs: Redhat, CentOS. Network switch/router configurations: CISCO and Juniper. Citrix Provisioning Services. Scripting utilizing PowerShell. In coordination with other system administrators, perform computer and network administration in accordance with documented security directives and requirements. Prior experience with, and knowledge of, Dept of Defense protocols and policies is a requirement. Assists in creation of documentation related to system creation/modifications to include Operating Instructions (OIs). Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. This position requires the candidate to be processed and approved for various security clearances. Maintaining these security clearances is mandatory for job retention. DESIRED QUALIFICATIONS Desired qualifications include having experience being cross utilized in multiple areas throughout an environment that supports real-time operations, the incumbent having an active DoD secret security clearance or higher and possess a current CompTIA Security+ certification. Finally, the successful candidate must be a team player. Someone who is eager to learn, and just as eager to share his/her knowledge in order to strengthen the team is the type of individual we are seeking. REQUIREMENTS - EDUCATION, TECHNICAL, AND WORK EXPERIENCE Associates or higher degree in Computer/Information Technology, or equivalent academic/technical training. Possess 7 years related experience or combination of experience in computer system basics and/or related areas of expertise. Must possess and apply a broad knowledge of principles, practices and procedures in computer science, graphics, and information systems. Must have specific experience in the use of MS window server environments and various CAD/CAM, database, MS Office and Web enabled applications The incumbent must possess planning/organizing skills and must be able to work under deadlines. Employee is expected to routinely cross fields in the completion of somewhat difficult and varied assignments The incumbent must possess a valid, state issued driver's license. Must be able to obtain and maintain security clearance up to Top Secret with Special Access. Must be a U.S. citizen. Must be able to obtain a CompTIA Security+ certification within the first six months of the hire date or possess a current CompTIA Security+ certification. SALARY The expected salary range for this position is $83,907 to $96,408 annually. Note: The salary range offered for this position is a good faith description of the expected salary range this role will pay. JT4, LLC considers factors such as (but not limited to) responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer. BENEFITS Medical, Dental, Vision Insurance Benefits Active on Day 1 Life Insurance Health Savings Accounts/FSA's Disability Insurance Paid Time Off 401(k) Plan Options with Employer Match JT4 will match 50%, up to an 8% contribution 100% Immediate Vesting Tuition Reimbursement OTHER RESPONSIBILITIES Will be asked to make functional the initiatives established by management and will coordinate with other organizations as affected by upgrades, capabilities, policy and procedures. Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job. WORKING CONDITIONS This position involves work typical of an office environment with no unusual hazards. There is occasional lifting (up to 20 pounds), constant sitting and use of a computer terminal, constant use of sight abilities while writing, reviewing, and editing documents, constant use of speech/hearing abilities for communication, and constant mental alertness. This job is performed at the RMCC, in a real-time mission support environment. The successful candidate could potentially work long hours (overtime), odd hours (very early mornings, or late evenings) in a high pressure, dynamic environment. Demonstration of a successful adaptation to such, similarly demanding environments, is a plus. The ability to effectively communicate both verbally and written is highly desired. There is a great deal of technical documentation associated with this position. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by personnel assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of persons so classified. Tasking is in support of a Federal Government Contract that requires U.S. citizenship. Some jobs may require a candidate to be eligible for a government security clearance, state-issued driver's license or other licenses/certifications, and the inability to obtain and maintain the required clearance, license or certification may affect an employee's ability to maintain employment. SCC: JSOP8, JIT13, A1412TW
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
01/14/2026
Full time
Information Systems Analyst 3 (7309U) - College of Engineering About Berkeley At the University of California, Berkeley, we are dedicated to fostering a community where everyone feels welcome and can thrive. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff. As a world-leading institution, Berkeley is known for its academic and research excellence, public mission, diverse student body, and commitment to equity and social justice. Since our founding in 1868, we have driven innovation, creating global intellectual, economic and social value. We are looking for applicants who reflect California's diversity and want to be part of an inclusive, equity-focused community that views education as a matter of social justice. Please consider whether your values align with our Guiding Values and Principles , Principles of Community , and Strategic Plan . At UC Berkeley, we believe that learning is a fundamental part of working, and provide space for supportive colleague communities via numerous employee resource groups (staff organizations). Our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our full-time staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. Find out more about how you can grow your career at UC Berkeley. Departmental Overview UC Berkeley's College of Engineering, the second largest college at Berkeley, with 4,200 undergraduates, 2,500 graduate students, 400 staff and 250 faculty, is a community of visionaries, technology leaders, and industry pioneers. Berkeley Engineering is consistently ranked among the top three engineering programs - and the No. 1 public program - in the nation. Its individual disciplines also maintain top rankings. Among Berkeley Engineering's active and emeriti faculty members, 71 are members of the esteemed National Academy of Engineering. In addition, 25 faculty are recipients of the campus's Distinguished Teaching Award and more than 100 hold endowed chairs and distinguished professorships. The college's 73,000+ alumni comprise one of the most innovative, talented, and networked communities in the world. The Information Systems Analyst serves as the primary point of contact for IT user support and IT system management for College of Engineering Dean's Office personnel, and provides IT support to other groups within the College of Engineering as needed. The Information Systems Analyst manages day to day operations of the COE WordPress website hosting service, which runs on the WP Engine platform, including creating new websites, assisting users, and ensuring compliance with accessibility and security standards. The Information Systems Analyst provides AV support in College of Engineering spaces. Application Review Date The First Review Date for this job is: December 29, 2025 - Open Until Filled Responsibilities 30% End User IT Support Provide timely and thoughtful IT user support. Manage staff MacOS and Windows computers, including laptops used off site. Provide local assistance for campus services such as Zoom, Google Suite, Box, VPN, DocuSign, Wi-Fi, Ethernet, telecom, etc. Work with campus technology partners to resolve technical issues. Select and purchase computer hardware and software. 30% WordPress Web Hosting Service Management Manage day to day operations of the College of Engineering WP Engine WordPress web hosting service, including responding to email inquiries, spinning up new websites, and assisting users in resolving hosting and plugin issues. Manage bulk theme and plugin upgrades across multiple websites. Troubleshoot hosting platform issues in coordination with WP Engine support. Perform outreach to users and create user training to encourage user self-sufficiency and adherence to policies including accessibility. Work with College of Engineering Web Director to modify and improve web hosting services and processes as technologies and campus policies change. 20% IT Operations and System Management Implement technology that improves the effectiveness and efficiency of College of Engineering operations. Manage Active Directory users, computers, security groups, and Group Policy. Manage Google SPA (role) accounts, Google calendars, Google Drive Shared Drives, email lists, CalGroups (Grouper), and Box folders. Manage usage of campus IT services such as NetApp storage, virtual servers, and campus data network. Manage desktop printers and shared multifunction copiers. Manage security of IT systems and resolve campus network security notifications. Ensure compliance with campus IT policies. Write and maintain internal and user documentation. 20% AV Support Manage Zoom Rooms and associated hardware. Manage digital signage systems. Provide support for audiovisual equipment such as displays, projectors, cameras, and microphones. Provide AV support for special events including recording and streaming. Required Qualifications Knowledge of Windows and MacOS desktop, laptop, and server system management, Active Directory, Group Policy, Jamf, VMWare, Citrix. Experience with TCP/IP networking, network security, Wi-Fi, Ethernet. Experience in end user IT technical support for computers, mobile devices, printers, Google Suite, DocuSign, Zoom, Box, VPN, etc. WordPress website management experience including plugins, themes, and accessibility. Ability and motivation to write and maintain comprehensive technical documentation. Interpersonal and customer service skills for working with technical and non-technical personnel at all levels of the organization. Ability to work as part of a team, including collaboration, accountability, positive attitude, and flexibility. Problem-solving skills, motivation to learn, and persistence to work through challenges. Ability to communicate in a clear and concise manner. Preferred Qualifications Experience working with the WP Engine WordPress hosting service. Experience providing audiovisual support. Salary & Benefits For information on the comprehensive benefits package offered by the University, please visit the University of California's Compensation & Benefits website. Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $91,500 to $130,200 yearly ($7,625 to $10,850 monthly); the full salary range for this title is $91,500 to $168,900 yearly ($7,625 to $14,075 monthly). This is a 100% FTE career position eligible for full benefits. This position is FLSA Exempt and paid monthly. Other Information This position is 100% in person. Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check. Misconduct Disclosure As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct: UC Sexual Violence and Sexual Harassment Policy UC Anti-Discrimination Policy Abusive Conduct in the Workplace Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status . click apply for full job details
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
01/06/2026
Full time
Job Title: Technology Architect, Principal Location : Oakland, CA Pay : $147,000.00 - $182,950.00 This position is hybrid, remote and in-person at the Oakland General Office (OGO) based on business needs. Department Overview 's Information Technology (IT) organization is a unified organization comprised of various departments which collaborate effectively to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services organization, delivers the technologies and support that power a best-in-class Digital Employee Experience-enhancing joy at work through reliable devices, seamless collaboration tools, and responsive services that drive productivity. Position Summary The Digital Workplace Team is seeking a visionary Principal Technology Architect to lead the future-state architecture for the Coworker User-Technologies domain. This role partners with Enterprise Architecture on strategic direction and sets the tactical roadmaps for Digital Workplace, aligning with industry trends, business needs, and 's enterprise goals. The Technology Architect is instrumental in shaping the Coworker digital experience through modern, secure, and scalable technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT funding guidelines, program portfolios, and IT infrastructure to drive business maturity and prioritize strategic investments. The desired candidate is a strategic thinker, strong collaborator, and advocate for digital employee experience - someone who can operate independently while influencing cross-functional outcomes. Job Responsibilities Define and align Digital Workplace technology strategies with enterprise goals and key stakeholders, enabling a multi-year roadmap of scalable solutions. Develop and maintain architectural artifacts, including current/future state models, standards, and reference architectures. Collaborate on Digital Workplace portfolio planning and budgeting to ensure alignment with strategic roadmaps and business priorities within the annual Business Plan Development process. Create and maintain Technology Standards and ensure Governance compliance. Monitor industry trends and bring innovative ideas to improve the digital employee experience. Stay current on emerging technologies (e.g., AI, cloud, mobile, virtualization, endpoint monitoring). Partner with Enterprise Architects and Solutions Engineers to guide solution design from concept through implementation. Support project delivery by reviewing designs and providing technical leadership to business and IT teams. Lead change initiatives for Digital Workplace technologies, from business case to execution. Solve complex challenges across the Digital Workplace stack, ensuring productivity, reliability, and security. Understand business problems and proactively identify technology solutions through collaboration with peer architects, subject matter experts, business partners, and/or vendors. Provide expert consulting on the full Digital Workplace stack, including architecture, usage, and optimization. Collaborate with Digital Workplace teams on roadmap plans to incorporate customer feedback and pain points to shape future-state solutions while managing conflicts and dependencies. Present strategies and solutions effectively to senior leadership and cross-functional stakeholders. Actively contribute to architectural governance processes such as Communities of Practice and Architecture Review Boards. Produce clear documentation and communicate complex ideas to both technical and non-technical audiences. Manage Microsoft Enterprise Agreement contracts and associated services, ensuring alignment with business needs. Offer strategic direction and mentorship to technical teams within the Digital Workplace organization. Qualifications Minimum: BA/BS in Computer Science, Business, Engineering or equivalent work experience. Experience in Information Technology architecture, 10 years. Desired: Strategy & Architecture: Understands how Digital Workplace technologies align with business goals; balances long-term vision with short-term needs. Translates business needs into scalable, secure, user-centric architectures. Experienced in Digital Workplace portfolio planning (5-10-year cycles). Designs integrated solutions across identity, security, collaboration, and support ecosystems. Understands dependencies between networking, security, cloud infrastructure, and end-user experience. Leads technical governance, standards development, and vendor evaluations. Measures success and communicates value through quantifiable outcomes. Technical Expertise: Mastery of Microsoft 365, Citrix, Azure Virtual Desktop, Intune, SCCM, endpoint monitoring, application packaging, device lifecycle, zero-touch deployment, Windows, macOS, and iOS. Leverages Power Platform, scripting, and AI to automate onboarding, support, and provisioning. Applies Lean/Agile principles and automation to solve complex problems and reduce manual processes. Stays current with trends like Copilot, Zero Trust, and AI-driven IT support. Coworker Experience & Empathy: Advocates for employee experience and IT satisfaction (CSAT), using telemetry and feedback to guide design. Designs with empathy, accessibility, usability, and hybrid work in mind. Partners with change managers to drive adoption through analytics and support metrics. Collaborates with Tier-1 and Tier-3 teams to create support content and promote digital adoption. Communication & Leadership: Communicates clearly with both technical and non-technical stakeholders. Demonstrates strong leadership, communication, and influencing skills. Takes ownership, drives results, and overcomes challenges independently. Exercises sound judgment, shares candid feedback, and thrives in ambiguity. Manages multiple priorities and maintains strong documentation and administrative discipline. Education & Experience: Master's degree in business administration/engineering or equivalent experience. Relevant experience in the utility industry.
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.
01/06/2026
Job Title: End-User Computing Lead Specialist Location: Minot, North Dakota Experience: 12+ Years Employment Type: Contract Interview Type: In-Person or Webcam Job Description We are seeking an experienced End-User Computing (EUC) Lead Specialist to oversee and manage enterprise-level end-user technology services. The ideal candidate will lead the strategy, architecture, implementation, and support of desktops, laptops, mobile devices, virtual desktop environments, and workplace productivity solutions. This role requires strong leadership, technical expertise, and hands-on experience in large and complex environments. The EUC Lead Specialist will collaborate with cross-functional IT teams, business stakeholders, and vendors to ensure reliable, secure, and scalable user experiences across the organization. This role focuses on optimization, automation, standardization, service excellence, and continuous improvement in end-user computing. Key Responsibilities Lead the design, deployment, and lifecycle management of EUC technologies including endpoints, VDI, MDM, and application packaging. Manage end-user computing platforms such as Microsoft 365, Intune, SCCM/MECM, Active Directory, Azure AD, and collaboration tools. Oversee device standardization, provisioning, patching, performance tuning, and security compliance. Provide technical leadership in the rollout of Windows OS upgrades, hardware refreshes, and enterprise tooling. Establish and enforce EUC standards, best practices, governance policies, and service quality metrics. Ensure effective incident, problem, and change management for EUC services. Partner with cybersecurity teams to align with security controls and compliance requirements. Drive automation initiatives to improve operational efficiency. Manage vendor relationships and coordinate hardware/software procurement and licensing. Lead and mentor support engineers and service desk teams to improve end-user experience. Conduct root cause analysis, prepare technical documentation, and deliver executive-level reporting. Support remote work technologies and collaboration platforms to maintain productivity. Required Skills and Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience Minimum 12+ years of IT experience with at least 6 years focused on End-User Computing leadership. Strong knowledge of Windows OS, Microsoft 365, Azure AD, Intune, SCCM/MECM, Autopilot, VDI (Citrix/VMware Horizon), and endpoint security tools. Hands-on expertise with device provisioning, mobile device management, imaging, patching, and application deployment. Experience managing collaboration platforms such as Teams, SharePoint, and OneDrive. Solid understanding of networking fundamentals, identity management, and security compliance frameworks. Proven experience with ITIL processes and service delivery management. Excellent problem-solving, communication, leadership, stakeholder management, and documentation skills. Ability to manage large-scale enterprise environments and lead modernization initiatives. Preferred Qualifications Professional certifications such as ITIL, Microsoft 365, Azure, Citrix, or VMware. Experience with Zero Trust and modern endpoint security strategies. Knowledge of automation/scripting using PowerShell or similar tools.