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We have an exciting position available for a Senior Data Engineer to join our team based at our HQ in Southampton, however all our people, where they can, are currently working from home and we recognise the future need to be flexible; as such we are open to applications that can deliver work remotely where appropriate. You will join us on a full time, permanent basis and in return, you will receive a competitive salary of £53,754 - £63,240 per annum. Ordnance Survey (OS) provides national mapping services for Great Britain and is a world-leading provider of geospatial solutions. OS location data and expertise has helped governments make smarter decisions, businesses gain valuable data insight, and everyone experience the world outside for over 225 years. We offer fantastic benefits in return for joining us as our Senior Data Engineer: - Competitive salary plus performance-related bonus - Competitive pension - 37 hour working week (with flexible working options) - 25 days annual leave (30 days after five years), bank holidays, and an extra 3 over Christmas - Plus, a suite of excellent additional benefits About the role: Joining our Data Engineering team, our Senior Data Engineer will provide leadership and expertise in developing new techniques, tools and pipelines. You will transform and manipulate geospatial data into forms suitable for visualisation, analysis and further development with your Agile team. Providing insight and experience to inform data-driven decision-making, your focus will be on building, maintaining and troubleshooting data processing systems to meet business requirements; with an emphasis on security, reliability, fault-tolerance, scalability, fidelity, and efficiency. Researching and utilising cutting-edge big data and machine learning technologies to automate and simplify processes, is all part of the role. You’ll be a key team member in one of our development teams, with the primary focus of your day-to-day activities being data manipulation and delivering data pipelines to aid development. What we’re looking for in our ideal Senior Data Engineer: - A degree-level qualification in a quantitative discipline or significant experience in a relevant field, such as statistical modelling or mathematics - Experience in Microsoft Azure Cloud Services (or similar) - Working knowledge of Databricks and Spark - Relevant programming language(s) and databases - Geospatial data processing and analysis techniques - Influencing key business and technical stakeholders, with strong presentation and consultancy skills - Providing technical coaching and mentoring Our growing Technology and Design team plays a key role in ensuring OS is at the cutting edge of geospatial capability and is looking for people to join them. Its mission is to work across the business to provide customer centric design and technology services. If you would like to be part of this, click apply now to be considered as our Senior Data Engineer, we’d love to hear from you! Closing date: Sunday 28th February 2021

Term                       Permanent Employer               Health and Social Care Alliance Scotland Reporting to          Chief Executive Working hours       Full-time, 35 hours per week Salary                     £35,708 to £38,518 depending on experience Direct Report         ALISS Co-ordinator   ALISS (A Local Information System for Scotland) is a national web-based service to help people find help and support close to them when they need it most by finding and sharing information about groups, services and activities that could help people live well.  It provides a platform for organisations and local groups in Scotland to share information about what they offer, and a service for the public and health and social care professionals to find and access resources near them.  Strategic Outcomes of the ALLIANCE  Innovation and transformational change across health and social care, driven by person-centred and rights based approaches and the principles of co-production and self management Policy and practice shaped by disabled people, people with long term conditions and unpaid carers, regardless of race, gender, sexual orientation, disability, age, religion, or any other status Person centred approaches and third sector involvement within the planning and delivery of health, social care, and integrated services  Purpose of the Role   To provide effective leadership to ensure that ALISS meets the technical requirements of those with health and social care needs, Scottish Government and NHS 24 Ensure all programme business systems, information systems, partnership platforms and networks are in place to support the programme and that the technology accurately represents requirements Manage key programme relationships to enhance and sustain connections between organisations at local and national levels and deliver technical improvements Provide a sense of balance between programme and technical management To be accountable for the technical delivery of the programme Work closely with the engagement team to ensure the successful delivery of the programme Key Aims and Objectives of the role  Responsible for capturing, deriving and translating user requirements into system design and implementation Manage evaluation and continuous improvement Identify opportunities for improvement customer/user satisfaction Allocate resources to ensure sustainable and effective technical delivery of the programme Develop and implement technical project plans so that relevant programme objectives are achieved Use programme and project management skills to deliver to timescales and agreed quality criteria and manage the budget Anticipate problems and complications and formulate technical solutions so as not to impede the effectiveness of the programme Write product specifications where required Identify opportunities for growth with funding opportunities Identify and manage risks including data protection and information security on a continual basis Ensure continuity and programme resilience Work in partnership with senior staff, within and beyond the ALLIANCE Contribute to strategic development of ALISS Maintain a strong understanding of the health and social care agenda in Scotland Drive recommendations around priorities Any other duties relevant to the job or as requested by the ALLIANCE Chief Executive.  Key Relationships  Scottish Government Directorates NHS 24 NHS Boards / Integrated Joint Boards Third sector and community organisations External contractors (software developers) Membership and ALISS users   PERSON SPECIFICATION  Essential Degree or equivalent experience Experience of effective partnership working Change management, negotiation and influencing skills Demonstrated ability to think creatively and strategically when implementing programme and solving problems Foundational knowledge of IT infrastructure and architecture An understanding of agile approach, open data and service design methodology Sufficient understanding of database technology Tech-savvy and able to deploy appropriate technology Management experience including project management, strategic development, staff and budgets Effective relationship management Strong communication skills – including the ability to communicate in technical and non-technical terms to a range of audiences Good understanding of data protection Good understanding of person-centred approaches to health and social care Ability to work autonomously, as part of a team and on own initiative Ability to maintain accurate records and documentation Ability to manage risks Ability to demonstrate impact on end users   Desirable   Degree in relevant technical subject e.g. management information systems, database or systems engineering etc. Proven contribution to software development Experience of working with committees, boards and steering groups Experience of helping key stakeholders to articulate and refine programme requirements

Senior Linux Infrastructure Engineer IT Group Plymouth £40,000 dependent on qualifications and experience Full-time; open-ended appointment (Part Time/Job Share Considered) Operations Level 3   Renowned internationally for its research excellence supporting a sustainable ocean, Plymouth Marine Laboratory (PML) has an exciting opportunity for a Senior Linux Infrastructure Engineer.  PML is known for delivering impactful and award-winning science, from the poles to the tropics, and from lakes to the open ocean.  On World Oceans Day we launched our new PML Strategy (2020-2025) setting out our mission to enhance our position as a world leader in the field of marine science, whilst focusing on our vision of a healthy and sustainable ocean.  It is an important time for the ocean with key international drivers being the UN Sustainable Development Goals and the “double decade” of action – The Decade of Ocean Science for Sustainable Development, and the Decade of Ecosystem Restoration.  Our new Strategy reflects this international context, as well as national and regional initiatives, and focuses on the delivery of four strategic aims: Science excellence and impact Business excellence Social responsibility Environmental responsibility This role will indirectly support key areas of our Linux community’s research, namely Earth Observation and Modelling.  Examples of the research projects which are being delivered by these areas include: a project to generate cholera outbreak risk maps and developing a capability for cost-effective monitoring of offshore carbon storage projects. PML has c. 160 employees, as well as students and visiting researchers. Approximately 70% of our employees are scientists, with the remainder being spread across operational groups, including the Information Technology Group (ITG).   Job Purpose The ITG provides services to the whole of the PML. We are in an exciting period of transition and modernisation with a focus on removing legacy systems whilst moving towards more modern Linux computing systems, be that in the cloud or on premise. We are looking for a knowledgeable, experienced agile person to join our team and lead the relevant parts of this innovation. We currently have a sizeable on-site data centre and we are just finishing the expansion with a ~£1m investment to move into Artificial Intelligence and machine learning with a cutting-edge GPU cluster. The volume of data that we manage is growing on a daily basis as we draw in raw satellite data from the EU's Copernicus programme and NASA satellites to produce Earth Observation data products, giving insights into the health of the worlds’ oceans. We have over 8PB of network storage presently and we download data using either our 2Gbps internet connection or direct satellite link. Analysis and interpretation of these data is continual, making use of the grid processing infrastructure – around 1,400 CPUs and 7TB RAM.   Key Deliverables Play a key role in the delivery of the IT strategy by leading in the modernisation, service delivery and ongoing maintenance of the PML Linux estate. Plan, install and support hardware, software and service upgrades Support and maintain server and container automation, deployment and orchestration tools Develop and manage the Linux Support and Network Development Officer. Deputise for Head of ITG during his absence. Support and maintain, PML’s High Performance Compute Cluster, user database, distributed grid compute. Liaise with third party suppliers. Contribute to the ongoing Continual Service Improvement and capacity planning activities Produce relevant, accurate and detailed documentation for existing and future systems and services Diligently expand knowledge and experience and endeavour to share with others Resolve technical issues associated with Virtualisation (Ovirt, ESXi) and Linux using diagnostic and administration tools.   Experience & Eligibility Requirements Excellent inter personable and communication skills Strong documentation and written skills Working knowledge of Dell server and storage systems. In-depth knowledge of Centos/Fedora In-depth knowledge of storage block/file based and distributed file systems Experience of Virtualisation platforms (e.g. VMware ESXi, Ovirt) Working knowledge of monitoring software (e.g. Zabbix, Nagios, Observium) Working knowledge of workload management software (Slurm) Knowledge of Linux Security Best practices Working knowledge of administration automation (e.g. Ansible/Saltstack/Puppet) Working knowledge of system management software (e.g. Satellite/Foreman/Spacewalk)   If you can bring any of these skills too, this will strengthen your application: Knowledge and experience of cloud compute in one of the following AWS/Google Cloud/Azure/Other Management of staff Knowledge of disaster recovery methodologies   The role is based in our office in Plymouth and offered with an open-ended contract. This post is offered at Operational Level 3, with a starting salary of £40,000 depending on experience with potential growth to £49,745. In addition, you will have a generous 30 days of annual leave plus 8 days of public holiday, a company pension with up to 10% company matched contributions, and a host of other benefits such as access to union membership, welfare and sports societies. PML is committed to equality, diversity and inclusion, and our policy can be found  https://www.pml.ac.uk/getattachment/Working_with_us/SN_40_20_PML_Equalilty_diversity_and_inclusion_policy.pdf . We are proud to have achieved the Athena SWAN award as recognition of our achievements in gender equality. As part of this, we offer opportunities to discuss flexible working and whilst the selection process will be based on merit, we particularly welcome applications from female candidates, currently underrepresented. The position advertised is a full-time role requiring 37 hours per week, however, applications for part time working are also welcome (please state this in your application). We also operate a flexible working policy.

Senior Infrastructure Engineer Birmingham City University Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £35,014 to £38,059 per annum (20% Market Supplement) Ref No: 072020-267 We are looking for a Senior Infrastructure Engineer who will be responsible for maintaining and administering our company's computer networks. Your primary duties will include maintenance of computer networks, hardware, software, and other related systems, Including performing business continuity operations, replacing faulty network hardware components when necessary. You will also be working closely with the users of our network to identify potential issues and resolve existing problems. To be a successful candidate, you will need to have a strong understanding of network infrastructure and network hardware. You will also need to be able to implement, administer, and troubleshoot network devices including WAPs, firewalls, routers, switches, and controllers. A deep knowledge of application transport and network infrastructure protocols is highly desired. Responsibilities: Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations. Performing disaster recovery operations and data backups when required. Protecting data, software, and hardware by coordinating, planning and implementing network security measures. Troubleshooting, diagnosing and resolving hardware, software, and other network and system problems. Replacing faulty network hardware components when required. Monitoring network performance to determine if adjustments need to be made. Conferring with network users about solving existing system problems. Operating master consoles to monitor the performance of networks and computer systems. Coordinating computer network access and use. Designing, configuring and testing networking software, computer hardware, and operating system software. Advise on Wi-Fi design and be responsible for the implementation of the Wi-Fi solution.  Design and implement vlans and associated trunking systems to serve the building networked services  For more information about the role, please contact Ian Waterhouse at  Ian.waterhouse@bcu.ac .uk Closing Date: 15/09/2020 Interview Date: TBC  LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3514&forced=2

Infrastructure Engineer Birmingham City University Faculty: Information Technology School: Information Technology Full Time, Fixed term – 3 years Location: City Centre campus Salary: £32,669 to £35,510 per annum (10% Market Supplement) Ref No: 072020-268 We are looking for an Infrastructure Engineer who will be responsible for maintaining and administering our company's VM & Storage Estates. Your primary duties will include maintenance of server hardware, software, and other related systems. Performing business continuity operations, replacing faulty hardware components when necessary. You will also be working closely with the users of our network in order to identify potential issues and resolve existing problems. To be a successful candidate, you will need to have a strong understanding of VMWare & Storage infrastructure and Network hardware. You will also need to be able to implement, administer, and troubleshoot Virtual Machine, Storage Nodes, Operating Systems (Windows 2003 – 2016), Citrix Netscape’s, DNS, Active Directory. A deep knowledge of application transport and network infrastructure protocols is highly desired. Infrastructure Engineer Responsibilities: Manage the daily operation of BCU virtual and physical servers, cloud platforms and networking infrastructure to provide a high level of availability for services across the organisation.  Managing support tickets that have been escalated to the Infrastructure Team to ensure service issues are resolved in a timely fashion. Identifying persistent service issues and providing remedial action to prevent re-occurrence.  Providing 3rd line support on all commonly used software and hardware Manage the system monitoring of BCU infrastructure to mitigate against disruption to services and enable the team to respond pro-actively to system issues.  Manage BCU data backup system to protect business critical information, systems and minimise data loss. Proactively monitoring all aspects of the backup ecosystem, identifying any issues and promptly resolving them.  Manage the schedule and installation of updates and security patching of server operating systems, physical server, storage and networking devices to protect BCU infrastructure from security exploits, malware and viruses.  Analyse BCU infrastructure, highlighting any areas of risk and putting forward suggestions for system improvements.  Installation and configuration of physical server, storage and networking devices.  Provide out of hours support when necessary.  May be required to take on additional responsibilities as directed by management from time to time.  Experience with Cirix Netscalers Experience with PowerShell For more information about the role please contact Ian Waterhouse at  Ian.waterhouse@bcu.ac.uk . Closing Date: 15/09/2020 Interview Date: TBC  LINK TO ADVERT - https://jobs.bcu.ac.uk/Vacancy.aspx?id=3515&forced=2  

IT SUPPORT ENGINEER   Reporting to the Head of IT Squint Opera are a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun. Like other media companies we have a large IT footprint, lots of different software and tools,  and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases. Summary We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.  Main Responsibilities  Addressing user tickets regarding hardware, software and networking Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure Manage and deploy software licenses  Maintain installations with routine maintenance Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)  Ensure all issues are properly logged Prioritise and manage several open issues at any one time  Tracking issues through to resolution Properly escalate unresolved issues to Head of IT & Production Director Keeping IT records up to date and accurate Document technical knowledge in the form of standards  Move computers and desks when needed, oversee office moves Character Traits Thrives in a varied, people facing role Natural problem solver  Excellent communicator  Pro-active and responsive Friendly and helpful  Organised and methodical  Qualifications / Experience Required >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment  Hands on experience with Windows /Mac OS environments Microsoft Server, up to 2016 / 2019 Active Directory / Group Policy Experience of Deployment tools like Microsoft SCCM Ability to diagnose and troubleshoot basic technical issues  Ability to provide step by step technical help, both written and verbal  Familiarity with remote desktop applications Familiarity with FTP Experience of some level of Security/Firewall devices Performing Tape Backup & Restore using Backup Exec.  Centrally Managed Antivirus Office365 or Google Gsuite experience Basic networking and patching Desirable Relevant certifications (e.g. MCP, MCSE, ITIL) Degree in relevant field (e.g. Computer Science, Networking, Information Systems) Any experience with Linux systems will be a plus. Full-time  Salary: £28,000 to £35,000 depending on experience.  09.30 – 18.00 Mon – Friday with 1 hour for lunch Please send your CV and salary expectations in the subject line to people@squintopera.com

Job Title: Senior Java Developer ( UK )   Department: Engineering   Manager: CTO   Location: Andover, UK   We’re looking for an energetic, passionate and inquisitive person to help form our new Costa Rica engineering team helping to define, extend, maintain and support our existing applications and to drive their evolution to meet the challenges of the future.      The successful applicant will work closely with peers locally, in other regions and across functions, utilizing online and remote collaboration tools to deliver meaningful change.       Package and Benefits:   Competitive salary Fully paid Annual Leave December bonus Private Medical Insurance Personal and professional development opportunities Friendly working environment     Attributes and Experience Required:   Essential:    Strong working knowledge of Java, including the following technologies and best  practise : Core Java 1.8, Spring (Framework, MVC, Security, REST  etc ), Hibernate (Validator  etc ), and  Test driven  development practices   Strong background in Web Application development, including JSP, CSS, JavaScript Frameworks ( JQuery , Kendo,  etc ), RESTful Web-Services   Competent experience with SQL using MySQL/MariaDB   Strong communication skills, ability to collaborate, coordinate, show attention to detail and follow a task through to completion   Experience with  analysing  requirements, investigating business needs, and designing responsive solutions   Willingness to dive into live technical issues to provide support and issue resolution    Minimum 5 years of hands-on working experience    Minimum 2.2 degree in Computer Science or Software Engineering (or equivalent)     Desirable:    Experience with maintaining, extending, supporting, and modernising an ever-growing application   Passion for learning and problem solving in both technical and business areas   Comfortable with using the following tools: Eclipse IDE, Maven, Mercurial, Git and Atlassian suite of collaboration and development tools   Background in Payroll or other financial domains    Experience using Java libraries for the parsing and manipulation of PDF documents, Excel documents, XML, XSL transformation    Experience with implementing and integrating systems using SSO (SAML, OAuth)    Experience in website security   Experience working with Docker   Experience working with NoSQL databases such as Mongo     Key Skills:      Java Spring Tomcat MySQL Web application / JavaScript / XML / JSON Agile Analysis and Design   Daily Duties and Main Responsibilities Will Include:   Our main software project is a large Java web application. The application’s key functions and responsibilities focus on:    Collaboration and Control of the flow of data and processes between people and systems   Integration of data from various sources, both automated and manual; into an aggregated data warehouse   Extracting, formatting, and transmitting data to third-parties   Processing of stored and incoming data to produce new data, and add value to existing data   Internationalisation to support business users around the world     All the above has been developed over many years, contains a high degree of bespoke code and complexity.  There is a great deal of domain knowledge to master that will come from working well with others in the teams. This is an ongoing support role which can involve very complex investigations and collaboration with various areas of the business.      Responsibilities:      Analysis of requirements, technical design and implementation into usable functionality   Documentation of new or updated functionality as released   Technical support of existing functionalities once launched into production environment   Upholding code standards and best practices through code reviews, refactoring efforts, and peer mentoring   Identifying solutions to existing or upcoming issues, presenting realistic solutions and championing priorities     About CloudPay   CloudPay provides managed global payroll services to multinational companies through a single, unified SaaS solution. By delivering end-to-end managed payroll services through an innovative platform, CloudPay ensures consistent and compliant payroll around the globe while reducing operating costs and manual processes.   The CloudPay solution is backed by deep industry expertise earned over 20+ years delivering services to more than 2,400 multinational entities.  CloudPay’s  solution guarantees accurate payroll processing across 120+ countries in more than 25  languages.    To learn more, visit  cloudpay.net .    

IT Manager Position summary This is an exciting opportunity for an innovative IT professional with excellent interpersonal and communication skills to take on a leading role in developing the IT function within Proforest. Key responsibilities are IT strategy and security management, effectiveness of IT systems, capacity building and overseeing with external service providers. About Proforest Proforest is a not-for-profit, mission-driven organisation that works throughout agricultural and forest product supply chains to help achieve sustainable use of the world’s natural resources. Proforest is an established world leader in the development and implementation of sustainable production and responsible sourcing with a global presence. Our head office is in the UK with regional offices in Malaysia, Ghana, Colombia and Brazil. Main Responsibilities: IT Strategy and security management Lead on the development and implementation of a long-term IT roadmap to improve effectiveness and security of IT systems Identify IT security risks, evaluate mitigation options and carry out suitable measures to ensure security of company networks, systems and data Develop a business continuity plan   System development Be aware of new technologies, engage with stakeholders to identify their technology needs and support implementation of appropriate solutions Review if existing systems are fit for purpose and implement improvements Develop IT policies and operating procedures. Maintain documentation of networks, systems and processes   Capacity Building Develop a global team of IT power users to strengthen IT capacity in regional offices Develop guidance documents and training material. Provide training as required   Incident response, user support and maintenance Coordinate and oversee external IT support provider to ensure that incidents, issues, end-user support and regular maintenance is carried-out according to standards   Qualifications, experience and skills Professional IT qualification (e.g. computer science, network engineering, etc.) At least 3 years of relevant work experience in a similar role Network administration and management, especially Windows server, HyperV, AD, GPO, DHCP/DNS Configuration and troubleshooting of laptop and desktop computers Microsoft environments, especially Office 365 ecosystem and Azure Database and Business Intelligence solutions Security infrastructure and cyber security best practices, including BCP and disaster recovery Excellent communication, interpersonal and team-working skills with the ability to build effective working relationships and operate in a geographically distributed, multi-cultural environment Highly developed organisational skills and solution-oriented approach including prioritisation, project management and time management An enthusiastic, motivated and pro-active approach with the ability to manage own workload effectively A drive and desire for continuous professional development   Salary and practical details Salary range: £30,000-34,000 Location: Oxford, UK (although this position may be hosted in one of our overseas offices) Full time permanent position   To apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net Application deadline: 20 October 2019    

We are recruiting an Applications Developer. The Applications developer will work in the IT Applications Team and the wider IT Department with the aim of enhancing productivity, working mainly on web applications front end, improving the existing structure and creating new and functional designs. The successful candidate and will be involved with providing user support and collaboration with other teams, professional implementation of requirements, and helping reach the desired result within project parameters. The ideal candidate will be an experienced developer and proficient on the following types of technology: .NET framework. C#, Javascript, JQuery, HTML5, CSS/LESS. MVC architecture, security best practice. Visual Studio 2017 Ent, Git, SourceTree, NuGet. ReSharper, CodeMaid. NUnit, FakeItEasy. We’re looking for people with a Software Engineering degree or equivalent mix of qualifications, training, and experience, able to work collaboratively with bespoke systems. If you’ve also interested in gaining a unique insight into a leading arts organisation, please apply via the link below. The closing date for receipt of completed applications is: 12:00 noon, Wednesday 3rd October 2019. For further queries please email  recruitment@nationaltheatre.org.uk            We want our workforce to be representative of all sections of society and welcome applications from everyone. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the essential criteria for our vacancies. HR Department 2019

Reporting to the Head of IT Squint Opera are  a creative company, a large and talented team crafting extraordinary and unique work across many disciplines – from video content and animation, to interactive exhibitions, branding, websites, design, games and strategy. We work across different sectors, from the built environment, to arts and culture, children’s entertainment, events and placemaking. Our goal is to always produce great work, and to have fun. Like other media companies we have a large IT footprint, lots of different software and tools,  and a large render server farm. The IT team therefore needs to expand to provide support and maintenance as our IT footprint increases. Summary We are looking for a 2nd/3rd line Technical Support Engineer to provide pro-active support to our production team working across a broad range of technologies. You will be relied upon to diagnose and troubleshoot technical issues including account setup and network configuration. The role involves 1st line support to 3rd line support, must have can do attitude along with good communication and technical skills. In this role you will have a problem-solving attitude along with the ability to give clear technical instructions. Office based full-time role, occasional weekend work will be required and compensated with time off in lieu.  Main Responsibilities  Addressing user tickets regarding hardware, software and networking Build and install PCs, Macs, telephone systems, wireless networks and peripheral devices related to desktop infrastructure Manage and deploy software licenses  Maintain installations with routine maintenance Manage and troubleshoot conferencing solutions (Webex, Zoom, Skype etc.)  Ensure all issues are properly logged Prioritise and manage several open issues at any one time  Tracking issues through to resolution Properly escalate unresolved issues to Head of IT & Production Director Keeping IT records up to date and accurate Document technical knowledge in the form of standards  Move computers and desks when needed, oversee office moves Character Traits Thrives in a varied, people facing role Natural problem solver  Excellent communicator  Pro-active and responsive Friendly and helpful  Organised and methodical  Qualifications / Experience Required >3 years experience as a IT Support Engineer or similar role in a creative production or post-production environment  Hands on experience with Windows /Mac OS environments Microsoft Server, up to 2016 / 2019 Active Directory / Group Policy Experience of Deployment tools like Microsoft SCCM Ability to diagnose and troubleshoot basic technical issues  Ability to provide step by step technical help, both written and verbal  Familiarity with remote desktop applications Familiarity with FTP Experience of some level of Security/Firewall devices Performing Tape Backup & Restore using Backup Exec.  Centrally Managed Antivirus Office365 or Google Gsuite experience Basic networking and patching Desirable Relevant certifications (e.g. MCP, MCSE, ITIL) Degree in relevant field (e.g. Computer Science, Networking, Information Systems) Any experience with Linux systems will be a plus. Full-time  Salary: £28,000 to £35,000 depending on experience.  09.30 – 18.00 Mon – Friday with 1 hour for lunch Please send your CV and salary expectations in the subject line to people@squintopera.com

Do you want to put your know-how and skills to use where they are needed? Do you want to work abroad and experience different cultures? Then the  Centre for International Migration and Development (CIM)  is your ideal partner for finding a responsible position in the field of development policy. We place highly qualified staff with employers in Asia, Africa, Latin America and Europe. The  Bhubaneshwar Smart City Limited (BSCL)  in  Bhubaneshwar, India , is looking for an IT Specialist for Digital Data Management and Big Data Analysis (m/f) We are looking for you: Bhubaneshwar Smart City Limited (BSCL), the public enterprise implementing the Smart Cities Plan for Bhubaneshwar, needs expertise to improve the city's digital data management and to introduce analytic tools for big data. The Indian Government's Smart Cities program aims to promote the use of sustainable digital solutions, including big data for infrastructure development, urban planning and municipal finance management, to improve and enhance the quality of life for citizens in the city. BSCL is one of India's most dynamic urban development companies and has set itself the goal of becoming a pioneer in big data analysis and digitization for sustainable urban develop-ment. BSCL works closely with the Indian Ministry of Housing and Urban Affairs and various international development cooperation partners. Your tasks will involve: Introduction of big data analytics Development of proposals for the evaluation and use of digital data for political decision makers Develop proposals for improved revenue generation and finance management of BSCL using big data analytics and other digital tools Development of standards for data security and privacy protection Your profile: University degree in computer science/information technology/mathematics/information management or other comparable fields specializing in data processing and software engineering Minimum 3 years of professional experience in digital data management, big data analytics, data mining, statistics and similar areas Cooperation experience with municipalities or other comparable public institutions is an advantage Ideally, regional/international experience and experience in development cooperation Fluent Business English Nationality of the European Union What we offer: Varied tasks with a high level of individual responsibility in an international environment Collaboration with other development cooperation organisations Thorough preparation for the assignment abroad Local employment contract as an integrated expert for an initial period of two years with the possibility of an extension Attractive monthly allowances and social security benefits in addition to the local salary Please note: This is a current job vacancy; there is no deadline for applications One person can make a difference Interested? Then submit your application using our online portal at  www.cimonline.de  / Informatiker für digitales Datenmanagement und Big Data Analyse (m/w) to find out more about the services we offer. If you have any questions, please contact: Ursula Schoof-Camara Tel.: +49 6196 793575

IT Support Officer Proforest is seeking an enthusiastic IT professional to provide end user support and help to develop and implement a long-term roadmap with the objective of improving effectiveness and security of IT systems. The candidate should have at least 1 year of relevant experience in a similar role and requires excellent interpersonal and communication skills. About Proforest Proforest is a dynamic non-profit organisation with global presence that has established itself as a leader in the development and implementation of sustainable production and responsible sourcing. We work at every stage of the supply chain, from production and processing, through to purchasing and investment. Our 18 years’ experience covers the management of forests, oil palm, soy, sugarcane, rubber and beef, at a range of scales that includes smallholders, communities and forest-dependent people through to multinational businesses. Main Responsibilities Act as the first point of contact for staff and provide effective end-user support as required. Take ownership of any IT issues raised, carry-out investigation and resolve issues with minimal disruption to the business. Coordinate and oversee external IT support provider, escalate any technical issues as required and review effectiveness of service. Effectively engage and communicate with staff to understand how they are using IT systems, understand their problems and discuss solutions in a non-technical language. Help to develop internal guidance notes, training material and other procedural documents to help staff better understand and use our IT systems. Provide training to staff on IT systems as required. Follow regularly maintenance procedures for server, firewall and network infrastructure and man-age various IT admin systems like helpdesk ticketing, remote access, monitored antivirus, ISP, backup, etc. Keep all network and system documentation up-to-date. Identify any IT security risks, evaluate mitigation options and carry out suitable measures to in-crease network and data security. Provide guidance and support to regional offices to improve their IT support capacity. Support the development and maintenance of a long-term IT roadmap to improve effectiveness of internal IT systems and lead on the implementation of projects to achieve the objectives set-out in the roadmap. Qualifications, experience and skills Graduate in computer science, network engineering or similar qualification At least 1 year of relevant work experience in a similar role in a medium size business IT environment Excellent communication, interpersonal and team-working skills with the ability to operate in a multi-cultural environment Strong technical skills with Windows server, HyperV, AD, GPO, DHCP/DNS, Network Technology Strong knowledge of Microsoft Office 365 and Azure A good understanding of security infrastructure and systems would be an advantage Knowledge of configuring/supporting laptop and desktop computers Highly developed organisational skills including prioritisation, project management and time management A drive and desire for continuous professional development   Salary, location and contract type Salary:   25,000 – 28,000 dependent on experience Location:  Oxford Contract type:  Permanent, full-time How to apply Send your CV, a brief cover letter that describes how you meet the requirements for this position and confirmation that you are already eligible to work in the UK to personnel@proforest.net • Application deadline:   12 January 2018 • Phone interviews planned:   18 / 19 January 2018 • Final interview planned:  25 - 31 January 2018 Proforest is an equal opportunity employer.  

We are seeking for an IT Support Engineer to be based primarily in the office with with frequent visits to customer sites; two days per week you will be onsite at a client based in Bristol.   Focusing on resolving incidents and work requests within agreed SLA's, along with pro-active participation in routine support service activities such as asset, knowledge and problem management. Involvement in continual improvement initiatives and project work is also expected. Must be able to prioritise and manage own time effectively and able to work unsupervised. The candidate will also be expected to be part of the on-call rota. Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities  Resolve or support the resolution of complex or escalated customer technical issues; Resolve technical issues via phone, email or Livechat where appropriate to do so while meeting SLA targets; Provide high quality case notes and communication records with customers throughout the life of the case; Prioritise case workload and manage working time effectively; Follow ITIL and ISO agreed practices and processes; Support Service Delivery with technical expertise as required; Highlight security risks and issue trends with Team Leader; Provide clear handover commentary and case notes for returning cases to First Response Team, third party support partners or between shifts. Update team wikis, knowledge base articles and technical tips for internal service improvement as they are identified; Be proactive in reporting and or suggesting service improvements via the appropriate channels (e.g. Moments of Truth); Be personally responsible for driving customer satisfaction by always trying to think as the customer and to promote customer feedback via the NPS-T systems; Willingly supporting other members of the team when required, including taking first response queries if no members of the first response team are available; Additional responsibilties  Working with the Internal IT function (IIT) and be the lead technical resource for internal network and comms issues. Assisting Internal IT Access Requests within Service Now Provide helpdesk support to staff both local & remote users Database Maintenance Installing, moving and setting up user’s PC workstations Conducting routine PC maintenance Carrying out audits of IT equipment Configure hardware for staff Work on IT projects as directed To accurately record, update and document requests using the IT service desk system. To resolve incidents and upgrade different types of software and hardware Investigating, diagnosing and solving computer software and hardware faults Talking to clients and computer users to determine the nature of any problems they encounter To resolve incidents with printers, copiers and scanners Managing stocks of equipment, consumables and other supplies. Maintaining records of software licences Setting up accounts for staff, ensuring that they know how to log in Updating Asset Register as and when needed Remove leavers from distribution emails Ensure each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment Install, test and configure new workstations, peripheral equipment and software Obtaining replacement or specialist components, fixtures or fittings Solving password problems Experience and skills required Should have at least 2 years’ experience in a 1st/ 2nd line IT Support role Microsoft desktop operating systems and applications Strong Local & Wide Area networking skills including configuration of switches & routers Extensive knowledge of the computer environment and the ability to identify, troubleshoot and resolve problems or issues to the satisfaction of the customer or end user Mobile devices including iPhone/Android Desirable MCITP: Enterprise Desktop Administrator 7/8 or MCITP: Windows 7 or Windows 8, Enterprise Desktop Support Technician What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

We are seeking a Helpdesk Support Engineer based in Central London.  Cloud Direct We’re a bright, capable bunch focussed on helping ambitious companies move to the cloud easily and safely. We’re a Microsoft gold cloud solutions provider (CSP), driving high growth around Azure and Office 365.  Fast moving and entrepreneurial, we’re recruiting ambitious people committed to excellence and personal growth along with the business.  Today, there are about 200 of us across Bath, Bracknell, London and Cape Town, with more exciting growth plans in the pipeline. We help our people dig deep to make the most out of their careers with Cloud Direct - we believe "more is in you…"  With great financial and lifestyle benefits, we also have a 'fun fund’ and regular sporty, foody and social occasions.  We recognise that our people drive and inspire the business - two reasons why we’re Investors in People - Gold. Responsibilities Level 1 Support Engineer, dealing with phone calls, emails and face-to-face user requests in an organisation of about 160 people. Physically setup, install and assign end user equipment. These include desktop and laptop computers, printers, scanners, mobile devices according to GIC specifications. Inventory Management and Reporting Log and Troubleshoot issues that end-users face Experience and skills required Microsoft Office suite of applications (Office 2010, 2013, 2016) - Outlook, Word, Excel, Powerpoint. Microsoft Exchange / Skype For Business (2013 and later) Windows 7, Windows 10 Operating System functions Browser and web application related issues Good communication skills. Job nature involves lots of face-to-face interaction and liaising with various internal teams globally. Good analytical and problem-solving skills. Able to follow instructions. Good record keeping skills for case logging and report generation. Ability to learn-on-the-job quickly Advantageous Knowledge of Audio Visual/Video conference set ups Knowledge of VMWare Horizon for thin clients Knowledge of iOS Weekend Works Able to work on weekends given advanced notice.  What do we offer you? Pension contribution Health care cash plan Life Assurance/Critical Illness/Income Protection Birthday lunches Fun Fund Many more...

‘Propeller Studios Ltd is a successful and growing cloud-based SaaS IT software business, based in Hitchin, Hertfordshire, with a national client base.  Our customer satisfaction KPI is close to 100% which we have achieved through a proactive, polite and “we are here to help and solve your problems” attitude.’ Due to our growth we are now looking for a senior member of staff to join us in the role of Dev/SysOps Manager.   The Role You will be managing our local and remote mirrored server and network array on a day-to-day basis, addressing support requests and requirements for new infrastructure / software from the development team. You will be working with the broader business in order to solve customer issues such as integrations requirements. You will design, implement, and maintain practices and infrastructure to support the delivery of secure and robust technology solutions. The role will include hardware, configuration, and software changes, as well as the maintenance of critical components which include backup systems, anniversaries of licences and certifications, security, and compliance reporting. You will also be asked to aid in developing the client's infrastructure using automated tools, and writing software. You will be a member of the 24/7 critical incident response team. In the initial period you will be supported by our existing IT consultant in this area, with an objective of independent management after a six month period. Key Skills High level of experience in Linux operating systems LAMP stack setup and maintenance Microsoft Hyper-V setup and maintenance Physical and virtual network engineering Storage area networks MySQL server setup and optimisation (partitioning, clustering, etc.) E-Mail server setup and maintenance Server load balancing IP address management, procurement, and routing tables Fundamental knowledge of virtualised servers and network systems Physical and virtual redundancy practises Firewall and Web Application Filter setup and maintenance SSL/TLS protocol and certificate maintenance Security focused network and access restriction Setup and maintenance of backup systems Setup and maintenance of error reporting systems Ability to apply updates, patches, and reconfigure live systems Server log file analysis Highly experienced trouble shooting for network, operating system, and application level issues We emphasise that Linux experience is a necessary qualification to apply for the position. Rewards Salary of £50,000 per annum, 23 days paid holiday in addition to bank holidays, employer contributory pension scheme.   We are an equal opportunities employer accredited to ISO27001

Ruby Developer (Hampshire) Our Software Engineer team is growing and we have a fantastic new opportunity, for an Software Engineer to join the team. We operate in a faced paced and changeable environment, so you will naturally be aligned to our culture of disruption and innovation and relish the challenge of finding ways to make this work better.  About this role Assisting with the technical design and development of applications as part of Scrum and engineering teams Developing secure, performant and scalable applications/software services that enable the team to achieve its business goals Actively engage with other project and technical teams to improve cross working/team knowledge Input into functional requirements, ensuring these are clearly stated and testable.  Ensure non-functional requirements are addressed Write supporting documentation for design, configuration and on-going support Maintain technical knowledge of current technical trends and standards Provide Subject Matter Expert level code and application support when needed, including leadership of technical investigations Software Engineer | Software | Engineer | IT | Information Technology | Engineering | JavaScript | HTML5 | SQL Essential Requirements: Expert in at least one language and you must have coded in Ruby.   Competent in one or both of Web Development (HTML5, JavaScript and browser technologies (including User Experience) and practices) API and Service Development – be able to design and code services that are resilient, performant and scalable Understanding of SQL and No SQL database technologies.  Be able design performant queries, appropriately normalised schemas and basic tuning against MySQL/MariaDB and/or MongoDB. Knowledge of Continuous Integration (CI/CD), including build scripts and version management tools Commercial experience working in agile teams and practices, e.g. Scrum and eXtreme Programming Desirable Requirements:   Knowledge of the principals of virtualisation with VMware or OpenStack, AWS/Azure In-depth knowledge of security coding practices (OWASP and similar) Demonstrable expertise in design and implementation of testing frameworks, for example Unit Testing, BDD/TDD, Performance Testing and Security Testing (Fuzz)   About Our Company: My client provides an unbeatable, secure public cloud. Focussed solely on serving the UK Public Sector. They are committed to assurance and security while delivering flexible, agile and value-based cloud hosting to our customers. Based in Hampshire my client boasts a team of over 160 people and they continue to grow! We are looking for people who want a rewarding career in a business who truly invest in you as an individual. Benefits: Competitive salary plus 10% bonus 25 days' holiday increasing to 30 days over length of service, half a day birthday leave, charity day Contributory pension Healthcare Life cover Access to free parking Active social and charity events Childcare voucher scheme Cycle to work scheme Onsite facilities Friday breakfasts, fruit and soft drinks  

As a Senior Front-End Engineer, you will be responsible for the implementation of a scalable, high-performance and flexible front-end web application. This role will require exceptional programming skills as well as outstanding experience and talent in building elegant, intuitive and functional user interfaces. You will work closely with the product owner and other front-end developers to implement a superior, frictionless user experience through a highly iterative, evolutionary approach – we are looking for a restless desire to create a stunning product. Skills/Qualifications:  -    5+ years of post-academic experience working on UI projects -    Extensive experience in building data-driven web applications with HTML4-5, CSS3, JavaScript (including React, Redux, Node.js and others) -    Experience complex streaming data sources, preferably in real-time -    Outstanding experience in performance optimisation and load testing -    Strong experience integrating external APIs and databases -    Ability to produce clean, modular, unit-tested code accompanied with solid understanding of design patterns -    Excellent understanding of best practices and application security to create application that withstands the known penetration techniques -    Solid experience with delivering large web applications with valid semantic and cross browser compatible and responsive to different screen sizes -    Java, python and cloud DevOps knowledge is a plus

Job Purpose (a succinct summary): Manage and monitor all installed systems and infrastructure. Install, configure, test and maintain operating systems, application software and system management tools. Proactively ensure the highest levels of system and infrastructure availability. Monitor and test application performance for potential bottlenecks, identify solutions and work with senior engineering team to resolve. Provide 1st and 2nd line desktop support. Provide basic server support. Liaise with vendors for and other IT personnel for problem resolution. Providing telephone support to our Helpdesk by answering calls and raising tickets on our system. Field service support for new PC installs and emergency issues. Key Responsibilities/Accountabilities (a breakdown of Job Purpose): Understanding of Microsoft Exchange 2013, 2010 Understanding of Microsoft Server OS 2008, 2008R2 and 2012R2 Understanding of Network devices – Switches (Cisco, Brocade), Firewalls Understanding of Remote Desktop Services and applications Understanding of Microsoft Office 365 Diagnosing and Resolving (local and remote) hardware and software faults, keeping within defined service level agreements 2nd line Support and assistance Escalation (if required) to VNOC Manager and senior engineering team Pro-actively provide ongoing support of network and email systems Ensure all site documentation is accurate and up to date. Complete and submit all time sheets in a timely manner when required. Check Support Desk email account and tickets in call logging system for new calls. Log all problems using the provided call logging system Update all tickets allocated at each stage of the call, i.e. respond, update, close etc. Take ownership of problems, troubleshooting them whilst constantly liaising with the client and completing all paper work involved Adhere to all company procedures including site and field service procedures. ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016 Key Attributes (a breakdown of the ‘people’ and ‘technical’ skills): Highly motivated and focused team player Demonstrate an understanding of technical ability proficient with an ITE1 up to ITE2 (1st and 2nd line) At least 12-18 months commercial IT Support experience in MS Server and Desktops – MCITP. Support of email systems for client (Exchange, Outlook) Networking Admin skills MS Office Proven experience in installing, configuring and troubleshooting Windows 7, Windows 8 and Windows 10 Proven experience of troubleshooting GPO (group policy objects) Experience of providing remote user support on the telephone and on external client sites Experience of troubleshooting Office 2007, 2010 and 2013 Experience in dealing with VIP users Experience with virtualization for example – Vmware Experience with monitoring systems Good understanding of networking – OSI network layers, TCP/IP, DHCP Understanding of data protection and data security Demonstrate strong organisational skills Have an understanding of what is required to communicate effectively between various business levels both internally and externally (clients, suppliers and vendors) Exhibit time management skills Attention to detail Work well under pressure Show flexibility - recognise that in line with client requests, from time to time there could be a requirement to work outside of "normal" office hours. Self-motivated and able to thrive in a fast moving, high pressure working environment. Client and team focused – understand the requirements of each Demonstrate strong communication skills Display a proactive approach ITE1 ITE2 Job Description v.1.1 November 2016.doc – 2 November, 2016 Although not essential, it would be advantageous to have experience with the following:   Filesite software   Aderant software  Mimecast Note: The VNOC runs on a shift basis ranging from:   07:00 – 15:30   08:00 – 16:30   09:00 – 17:30   10:00 – 18:30 Your job description is a guidance as to performance and are not contractual terms