About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
The Schools of King Edward VI in Birmingham
Birmingham, UK
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Jun 23, 2023
Full time
The mission of the King Edward VI Foundation (the “Foundation”) is to make Birmingham the best place to be educated in the UK. A progressive, influential educational charity, King Edward VI Foundation’s reputation is underpinned by a long and distinguished history. King Edward’s School was established in 1552 by King Edward VI, part of the early growth of secular education in England. In the late 19th century, our five grammar schools and King Edward VI High School for Girls were an early step in extending secondary education for girls and boys.
The 21st century has brought the formation of the King Edward VI Academy Trust, a means of expanding from our original five grammar schools to a current family of eleven academies and two independent schools. Six of the academies are selective; five are comprehensive, some serving Birmingham’s most deprived communities. To serve the city’s children, we recognise that we need to provide a diverse range of schools: independent as well as Academies, selective and also comprehensive. And we believe that those schools need to be accessible to all, regardless of ethnic, religious and social background.
The further development of digital practices and use of technology is integral to the above, and the purpose of this role is to nurture and support this development via the organisation’s Single Central Enterprise Platform (SCEP), among other priorities. The SCEP, running on Microsoft 365, provides a solution to the organisation for collaboration and communication.
We are looking to appoint a well-qualified, experienced and highly motivated individual to join the central Digital and Technology team and fulfil this critical position to manage the organisation’s Single Central Enterprise Platform (SCEP), running on Microsoft 365.
Our schools have achieved great things by managing their individual digital initiatives, particularly during the pandemic. Now it is time for all parts of the organisation to work collectively in advancing and joining up its digital infrastructure and thereby contributing to the Foundation’s work towards achieving its objectives and realising its mission.
The person appointed will have extensive knowledge of using and configuring the latest M365 technologies in addition to managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook and more. Experience of working in an educational environment is desirable. The person appointed must be committed to promoting and safeguarding the welfare of the students at the school.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Principal responsibilities and duties
Be the central point of contact for all matters relating the Microsoft 365 Single Central Enterprise Platform (SCEP).
Be responsible for Exchange, End point manager, SharePoint online, Power Apps, Power Automate, Intune, O365 security compliance, DLP.
Monitor M365 and react accordingly to any data or cyber-security concerns.
Be responsible for ensuring that administrative rights of users are monitored and controlled appropriately.
Ensure effective change controls are implemented to allow the multiple organisations of the organisation to co-exist within a shared environment.
Responsibility for ensuring that the organisation’s email protection solutions are monitored and that any held/delayed emails are released within a timely manner.
The backup of M365 is automated using an external solution, however the post holder will be responsible for monitoring this service to assure compliance and disaster recovery readiness in the event of a critical incident.
Create policy documents for consumption across the organisation.
Ensure that the M365 SCEP meets and maintains compliance with the DfE’s Digital and Technology standards for schools and colleges.
Work closely and collaboratively with our schools, in particular the school-based technical leads to ensure the M365 SCEP meets operational needs.
Provide additional capacity to the Digital and Technology team with migrating schools to the M365 SCEP on an ad-hoc basis to
Work or support any work undertaken with any third-parties as required to deliver the responsibilities listed above.
As a central support service, our working model must be driven by the needs of our schools. Therefore, please be aware that staff are required to take the majority of annual leave during non-term time.
General responsibilities and duties
To develop a clear understanding of the Foundation’s vision, mission and strategic aims and to actively support these.
To remain up to date with the Foundation’s policies, procedures and code of conduct and always uphold these.
To remain committed to the safeguarding of all of our students.
To identify and undertake relevant training to enable continuing professional development, where resources allow.
To prepare for and proactively engage in the performance review cycle with your line manager.
To attend appropriate internal and external meetings, as directed by your line manager.
To undertake such other duties as are agreed as being in keeping with the general nature of the job and its grade.
The successful candidate will be required to fulfil an enhanced DBS check.
This job description reflects the current requirements of the post. As duties and responsibilities change and develop due to changes in organisational and other circumstances, so the actual duties and responsibilities will vary from the particulars of this job description. Job descriptions will be updated or amended from time to time to reflect such changes.
Person Specification
Knowledge and experience
Essential
Extensive knowledge of using and configuring latest M365 technologies
Experience and knowledge of managing, configuring and administrating a shared tenancy for a complex organisation, InTune, Sharepoint, Teams, OneDrive, Outlook
Experience of managing organisation wide IT projects and engaging with key stakeholders with the aim of standardisation, unification and simplification
Experience of contributing to a process improvement or change project
Experience of managing contracts with suppliers
Knowledge of infrastructure, software solutions, Microsoft Server technologies, networking, security and storage systems
Demonstrable experience of working in an IT /technical management environment within an educational organisational setting
Desirable
Education sector experience
Prior experience of working within a similar role
Practical experience of cloud migrations
Experience with wider infrastructure technologies
Skilled at providing training and support
Qualifications
Essential
University degree in computing or related or equivalent work experience
Desirable
Current and relevant Microsoft Certification
Competencies & Skills
Essential
Demonstrable experience of supporting a shared M365 environment
Technical IT skills
Strong communication skills
Strong attention to detail
Demonstrates a strong commitment to providing excellent customer service
Task delivery, accuracy, detail and completion
Good project management skills; systematic approach to problem solving
Demonstrable good written and verbal communication skills
Ability to work well under pressure
Strong ability to work as a part of a team
Aptitude and attitude appropriate for development within the role.
Ability to deliver quality support and to deliver at pace
Flexible and proactive (ability to drive change)
Ability to influence and persuade others
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
Desirable
Training & presenting skills
Ability to work flexible hours
Experience using Microsoft Learn to assimilate required knowledge
A full job description and an application pack for this post, can be found at: https://www.schoolsofkingedwardvi.co.uk/foundation/job-opportunities/
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Mar 10, 2023
Full time
MBS have an exciting opportunity for an experienced IT Director to join our Colnbrook based team delivering IT services and infrastructure across our UK and European locations.
With a strong focus on customer service, you will be leading the decision-making process for scope and delivery of services to both internal and external customers. You will be responsible for providing network connectivity and software services and ensuring delivery of a scalable, secure, and resilient service.
In this role, you will be responsible for understanding the needs and developing the architecture of the company's information technology operations and infrastructure, including the creation and implementation of IT strategy, processes, services, and solutions to our users and customers across the different business units.
Part of this role will be the development of a business service to resell network services and you should have some experience of working with customers and developing a revenue generating service.
As IT Director, you will work closely with the senior management team to identify and prioritise technology initiatives that align with the company's goals in a fast pace and growing business.
You will also be responsible for developing and managing the IT budget and ensuring that all IT projects are completed on time and within budget limits.
The successful candidate will be agile, strategic as well as a good leader and communicator across all levels of the business. They will have a genuine drive to deliver high quality service, improve systems, resilience, and security across the business.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
Apr 18, 2024
Contractor
Flex Supervisor Location: Aberdeenshire, Moray, Perthshire, Angus Duration: Permanent Smart City Recruiters are currently looking for a Fibre Flex Supervisor for the Northern Scotland region. Reporting to the Fibre Project Manager, this role will be responsible for monitoring the onsite delivery of the Fibre infrastructure for a FTTP network deployment project within the Northern Scotland region. The Fibre Supervisor will ensure that cabling and splicing site operations are carried out on time, to specification within Quality, Health and Safety and Environmental guidelines and regulations. Key Responsibilities Ensure and monitor effective site operations and coordination of cabling and splicing works compliant to NRSWA and Health & Safety requirements. Ensure all work on site is carried out to adequate standards as stated in contractual specification by conducting site audits. Maintain productivity objectives as set by the Activations Manager. Co-ordinate, capture and present the financial sign off for the completed works by the Sub Contractor to the Activations Manager. Update daily/weekly reports and review against the project delivery milestones. Highlighting any risks that may have arisen to the Activations Manager. Ensure all post installation/as-built documents are completed and checked in accordance with the conditions of the project. Ensure all customer documentation is completed and checked in accordance with client requirements. Consult with the Highways Department, Local Authorities and other Utilities companies to coordinate works where required to fulfil the project delivery milestones. Ensure all site-specific method statements/risk assessments are in place. Public liaison duties required. Deputising for the Activations Manager at Customer & Supplier meetings. Key Relationships Internal FTTP Delivery team Field Services team Service Operations team Network Planning Streetworks Manager External Clients Local Authority/Highways Agency Contractors/ Suppliers Knowledge & Experience Essential Utilities Supervisory Experience NRSWA / Highways Experience Intermediate in MS Office (Outlook, Excel & Word) OSP Telecoms network installation Ability to negotiate suitable outcomes that mitigate project risk Good working knowledge of PowerPoint and Project Demonstrable experience of method statements and risk assessments Ability to demonstrate experience and working knowledge of CDM Regulations Understanding of the New Roads & Streetworks Act 1991(NRSWA) Qualifications Essential Cabling and splicing supervision NRSWA Streetworks Supervisor Certification Units 1,10-16 Full Clean Driving Licence For more information please forward your up to date CV.
We are currently seeking a skilled and experienced FTTP Surveyor start a long term contract in the Maidenhead area. FTTP Surveyor Attending sites to determine the best installation route for fibre optic network lines. Understanding and surveying existing fibre optic network infrastructure including ducts and potentials for upgrades. Interpreting telecom design blueprints and construction maps. Completing survey documentation job packs: ISP pathways, drawings, address listings, bill of materials, confirmation pictures, construction plans and project timescales. Carrying out area surveys to ascertain whether any obstructions will prevent a successful installation. Meeting with clients to resolve any issues preventing the project receiving approval to move forward. Identifying customer networks and reviewing proposed methods of construction to ensure that all requirements are compliant. Completing all necessary steps to ensure that wayleaves, permits, re-routes, timescales and agreements are obtained correctly. Identifying civils works for FTTP where required. Conduct Onsite Safety Audits/Risk Assessments. Conduct Quality Checks. Each completed estimate must be quality checked before returning as complete. Work with Project Manager and Co-Ordinator to build a program of works. Set a good example to all employees. Ensure compliance with all company-controlled documents, including all method statements and procedures. Be pro-active in developing new systems to meet the changing needs of the department. Liaison with third parties working in conjunction with the group to meet client's needs. Delivering a consistently high level of customer service when out in the field. Working and ensuring that you are working with in the Health and Safety requirements as per company policy. Skills & Knowledge Requirements A minimum of 2 years' experience working on the BT/OR Network. Accreditations: S11, S13, S18, SA001, SA002 and Streetworks Ability to understand/ design complex Network plans. Excellent knowledge of FTTP planning processes. Excellent Knowledge of the BT/OR network Willingness to travel to project sites as required.
Apr 18, 2024
Seasonal
We are currently seeking a skilled and experienced FTTP Surveyor start a long term contract in the Maidenhead area. FTTP Surveyor Attending sites to determine the best installation route for fibre optic network lines. Understanding and surveying existing fibre optic network infrastructure including ducts and potentials for upgrades. Interpreting telecom design blueprints and construction maps. Completing survey documentation job packs: ISP pathways, drawings, address listings, bill of materials, confirmation pictures, construction plans and project timescales. Carrying out area surveys to ascertain whether any obstructions will prevent a successful installation. Meeting with clients to resolve any issues preventing the project receiving approval to move forward. Identifying customer networks and reviewing proposed methods of construction to ensure that all requirements are compliant. Completing all necessary steps to ensure that wayleaves, permits, re-routes, timescales and agreements are obtained correctly. Identifying civils works for FTTP where required. Conduct Onsite Safety Audits/Risk Assessments. Conduct Quality Checks. Each completed estimate must be quality checked before returning as complete. Work with Project Manager and Co-Ordinator to build a program of works. Set a good example to all employees. Ensure compliance with all company-controlled documents, including all method statements and procedures. Be pro-active in developing new systems to meet the changing needs of the department. Liaison with third parties working in conjunction with the group to meet client's needs. Delivering a consistently high level of customer service when out in the field. Working and ensuring that you are working with in the Health and Safety requirements as per company policy. Skills & Knowledge Requirements A minimum of 2 years' experience working on the BT/OR Network. Accreditations: S11, S13, S18, SA001, SA002 and Streetworks Ability to understand/ design complex Network plans. Excellent knowledge of FTTP planning processes. Excellent Knowledge of the BT/OR network Willingness to travel to project sites as required.
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
Apr 18, 2024
Full time
Senior Infrastructure Engineer (Microsoft) Salary: £47,000 to £55,000 What you'll be doing: Join our dynamic Service Operations team as a Senior Infrastructure Engineer specialising in Microsoft technologies. Take ownership of Microsoft areas, including M365, and act as an escalation point. Your role involves troubleshooting, mentoring, and participating in projects, contributing to our team's success. Based at our Shrivenham site, occasional travel may be required. Your Responsibilities: Technical lead for specific technologies, offering mentorship and expertise. Troubleshoot various technologies across the stack - server OS, networks, storage. Escalation point for day-to-day support issues. Participate in the transition of new products and services. Investigate opportunities for efficiency and effectiveness improvements. Represent the team in technical calls and Change boards. Resolve reported faults within SLAs. Ensure accurate recording of actions in management toolsets. Review and coordinate customer-facing reports. Develop capacity guidelines and monitoring for storage infrastructure. Provide capacity and performance forecasting and reports. Deploy standard and complex changes to customers' infrastructures. Develop technical procedures for team-wide use. Essential Skills: Microsoft Cloud solutions (Azure AD, M365) Windows Server infrastructure administration Active Directory and Group Policy administration Implementation, management, and support for cross-data centre Microsoft solutions Microsoft Endpoint Configuration Manager (MECM/SCCM) Security and hardening of Microsoft operating systems VMware ESX and vCenter in a clustered environment Working knowledge of monitoring tools (eg, SolarWinds, Nagios) Mentoring experience Participation in a project or transition environment Working in secure environments Ability to hold Security Clearance at a minimum of SC level Desirable Experience: Storage technologies (Dell EMC VNX, Unity) Backup methodologies and products (Veeam B&R 11+, EMC Networker 19+, DataDomain) Linux OS support (RHEL6 onwards or CentOS/Rocky/Alma/Oracle equivalents) Containerisation tools (Docker/OpenShift/Kubernetes) Secure managed WLAN (eg, Aruba, Meraki) Database technologies (MSSQL, MySQL) IT Service Management toolsets Security assurance products (device control, antivirus solutions, MDM) What's in it for you? Join a growing company with exciting customers and partners. Enjoy benefits like 32 working days holiday, subsidised Health Care Scheme, Government Pension Scheme with matching contributions up to 10%, Perkbox employee incentive Scheme, Annual Professional and Training Development plan, Hybrid/Flexible working, Recommend a friend scheme paying up to £1500, Onsite parking, and Cycle to work Scheme.
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
Apr 18, 2024
Contractor
Senior Business Analyst (Strategy) Manchester/Hybrid (1 day every 2 weeks) 6 months Circa 500 per day (Outside IR35) A Senior Business Analyst is require for our client who are based in Manchester. The successful candidate will have an organisation wide view of applications and technology, leading in many areas regarding to technology and application strategy. The strategy Senior Business Analyst will input into strategic direction of our enterprise applications and technologies at the organisation. You will be required to gain knowledge of the organisation's processes, systems and data as well as developing strategic relationships between internal and external stakeholders and suppliers. You will be required to assist with the design future strategies for our application architecture based upon key strategic decisions and architect the organisation strategic enterprise solutions. Reporting directly to the Enterprise Architect, you will work closely with Product Managers, Architects and Lead Engineers to devise strategic changes to application and technical infrastructure. Responsibilities: You will be inputting into the strategic design of solutions architecture of the Information Systems within the organisation and will build a strategic roadmap for the core enterprise systems. Work with colleagues in building strategic roadmaps. Develop detailed strategic roadmaps for a range of technology led enterprise-wide transformations. Assist in the development of technical recommendations in terms of technology adoptions and rollouts. To work closely with the management team and stakeholders across the organisation to develop the organisation's information systems strategy, including ensuring that the strategy is aligned with the corporate strategy and supports and advances business capabilities. To support the IT innovation function looking to identify how emergent technologies can provide business benefit. To apply the relevant management systems, procedures and policies relating to risk management, health and safety, information security and business continuity. Skills required: Experience of developing roadmaps in support of application and technology strategy. Experience of producing architectural documentation when designing strategic solutions. Experience of enterprise-wide software analysis and design, ideally on Customer Relationship Management or Enterprise Resource Planning systems. Knowledge of software modelling techniques (e.g. UML, ArchiMate, BPMN) in designing information systems architectures and platforms. Understanding of emergent technologies and how they can benefit organisations. Can demonstrate excellent customer service ensuring the needs of internal and external customers are met and our services and contact with customers are delivered positively. Desirable criteria Innovative and able to solve problems logically and methodically. Suggest improvements to individual, team and department processes.
Account Manager Location: Manchester, M15 5RL Working Style: 4 days per week in the office Contract: Permanent, Mon-Fri Salary: £35,000 basic with OTE of circa. £70,000 Position I've been chatting with an exciting company that's all about providing top-notch networking and cloud communication infrastructure. They're on the lookout to expand their team. This role offers hybrid working with 3 days in their lovely Central Manchester office. They are currently seeking a motivated Junior Account Manager or experienced account manager. You will be a crucial part of their team, where you won't just handle accounts, but really hone the craft of nurturing and expanding their customer base. Salary: £35,000 basic with OTE of circa. £70,000 The ideal candidate will have: * Telecoms experience required * Proven Account Manager in high-performing teams * Sales experience in Cloud, Connectivity, Hosted Voice, Cyber Security, or other managed services * Ability to generate profitable, long-term business through effective account planning * Exceptional skills in sales opportunity identification, lead qualification, and target surpassing * Expertise in research, networking, and relationship building * Industry awareness to identify market trends, threats, and opportunities If this sounds of interest and you would like to learn more, please apply online.
Apr 18, 2024
Full time
Account Manager Location: Manchester, M15 5RL Working Style: 4 days per week in the office Contract: Permanent, Mon-Fri Salary: £35,000 basic with OTE of circa. £70,000 Position I've been chatting with an exciting company that's all about providing top-notch networking and cloud communication infrastructure. They're on the lookout to expand their team. This role offers hybrid working with 3 days in their lovely Central Manchester office. They are currently seeking a motivated Junior Account Manager or experienced account manager. You will be a crucial part of their team, where you won't just handle accounts, but really hone the craft of nurturing and expanding their customer base. Salary: £35,000 basic with OTE of circa. £70,000 The ideal candidate will have: * Telecoms experience required * Proven Account Manager in high-performing teams * Sales experience in Cloud, Connectivity, Hosted Voice, Cyber Security, or other managed services * Ability to generate profitable, long-term business through effective account planning * Exceptional skills in sales opportunity identification, lead qualification, and target surpassing * Expertise in research, networking, and relationship building * Industry awareness to identify market trends, threats, and opportunities If this sounds of interest and you would like to learn more, please apply online.
We are looking for SQL DBA in Birmingham location for contract with one of our leading client. JOB INFORMATION: The post holder will be part of a dedicated team responsible for the implementation and management of all the underlying infrastructure and platforms. This consists of the application delivery platform, web Servers, printing infrastructure, virtualisation, storage, and database management. In order to ensure appropriate support and management for environments and subsystems, it is critical to establish close communications with the full infrastructure and BAU teams. The post holder will be required to be proactive in terms of responding to issues, engaging in capacity planning exercises, collaborating across the technical teams as well as with Epic, automating processes where possible, and participating in DR and business continuity tests. PROFESSIONAL Installation and management of the various infrastructure and platform elements which provide the foundation of the Epic solution. Including, but not limited to, application deployment platforms, web Servers, database Servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing. RESPONSIBILITIES: Creating and managing the ODB environments that serve production, reporting, disaster recovery, training and non-production needs; Proactive monitoring of the environment in order to ensure an availability SLA of 99.9% and performance within the agreed SLA; Deliver suitable reporting mechanisms such that the organisation can be assured of the system meeting the agreed availability and performance requirements, but more importantly to actively manage that reporting and monitoring in order to analyse root causes for problems and to implement plans to remediate them; Management and deployment of Caché and Epic upgrades and updates to production and non-production environments. Provision of on-going BAU support for the system both in-hours and out-of-hours as part of the on-call team; Document and maintain processes, procedures, and architectural documentation related to the solution actively; Work with the infrastructure teams in order to promote understanding of the ODB role within the Epic system, and to ensure that the BAU teams are able to take on a supporting role in the on-going management of the solution; Follow 3rd party vendor and Epic best practices for hardware and software configuration; Attend Epic seminars, user groups and meetings on relevant topics; Be an Epic EPR subject matter expert on the Chronicles technologies; Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces; Undertake additional, specific project work in support of the Taurus programme under the direction of the Head of ICT, Programme Manager, Digital Transformation Programme Lead and/or Technical Design Lead. COMMUNICATION AND WORKING: Develop good working relationships and communications between the Technical Design Team, Application Design and Delivery Team and the ICT BAU teams. Establish productive working relationships with Epic technical leads. Ensure that robust, documented change control procedures are Embedded into the programme of work for the delivery of Epic. Ensure effective communication throughout the implementation, and beyond, with the BAU teams to ensure a successful go-live and effective support thereafter. Negotiate, advise and instruct where required with BAU teams to ensure they understand the requirements of Epic and work closely to ensure successful go-live Effectively translate highly technical aspects of the of the ODB architecture design into understandable concepts and language for other members of the Programme teams ANALYTICAL AND JUDGEMENT: Analyse highly complex performance models to to optimise database performance and ensure non-stop availability. Analyse where tasks (ranging from highly complex to simple) can be automated or scripted to ensure consistency and efficiency and write scripts and processes to implement that automation. Be an Epic EPR subject matter expert on the Chronicles operational database environment. PLANNING AND ORGANISATIONAL SKILLS: Create and adapt complex plans for the delivery of the strategic EPR operational environments to meet the agreed warranted environment standards. Plan and deliver handover sessions for the BAU teams to promote understanding of the solution and provide for effective support following the implementation. Manage system monitoring reports actively to analyse root causes for problems and implement plans to remediate them.
Apr 18, 2024
Contractor
We are looking for SQL DBA in Birmingham location for contract with one of our leading client. JOB INFORMATION: The post holder will be part of a dedicated team responsible for the implementation and management of all the underlying infrastructure and platforms. This consists of the application delivery platform, web Servers, printing infrastructure, virtualisation, storage, and database management. In order to ensure appropriate support and management for environments and subsystems, it is critical to establish close communications with the full infrastructure and BAU teams. The post holder will be required to be proactive in terms of responding to issues, engaging in capacity planning exercises, collaborating across the technical teams as well as with Epic, automating processes where possible, and participating in DR and business continuity tests. PROFESSIONAL Installation and management of the various infrastructure and platform elements which provide the foundation of the Epic solution. Including, but not limited to, application deployment platforms, web Servers, database Servers, data warehouse environment, backup system, storage, virtualisation platform, print server management and end user computing. RESPONSIBILITIES: Creating and managing the ODB environments that serve production, reporting, disaster recovery, training and non-production needs; Proactive monitoring of the environment in order to ensure an availability SLA of 99.9% and performance within the agreed SLA; Deliver suitable reporting mechanisms such that the organisation can be assured of the system meeting the agreed availability and performance requirements, but more importantly to actively manage that reporting and monitoring in order to analyse root causes for problems and to implement plans to remediate them; Management and deployment of Caché and Epic upgrades and updates to production and non-production environments. Provision of on-going BAU support for the system both in-hours and out-of-hours as part of the on-call team; Document and maintain processes, procedures, and architectural documentation related to the solution actively; Work with the infrastructure teams in order to promote understanding of the ODB role within the Epic system, and to ensure that the BAU teams are able to take on a supporting role in the on-going management of the solution; Follow 3rd party vendor and Epic best practices for hardware and software configuration; Attend Epic seminars, user groups and meetings on relevant topics; Be an Epic EPR subject matter expert on the Chronicles technologies; Ensure compliance with the Trust Governance Procedures, Policies and Standards for data loads and interfaces; Undertake additional, specific project work in support of the Taurus programme under the direction of the Head of ICT, Programme Manager, Digital Transformation Programme Lead and/or Technical Design Lead. COMMUNICATION AND WORKING: Develop good working relationships and communications between the Technical Design Team, Application Design and Delivery Team and the ICT BAU teams. Establish productive working relationships with Epic technical leads. Ensure that robust, documented change control procedures are Embedded into the programme of work for the delivery of Epic. Ensure effective communication throughout the implementation, and beyond, with the BAU teams to ensure a successful go-live and effective support thereafter. Negotiate, advise and instruct where required with BAU teams to ensure they understand the requirements of Epic and work closely to ensure successful go-live Effectively translate highly technical aspects of the of the ODB architecture design into understandable concepts and language for other members of the Programme teams ANALYTICAL AND JUDGEMENT: Analyse highly complex performance models to to optimise database performance and ensure non-stop availability. Analyse where tasks (ranging from highly complex to simple) can be automated or scripted to ensure consistency and efficiency and write scripts and processes to implement that automation. Be an Epic EPR subject matter expert on the Chronicles operational database environment. PLANNING AND ORGANISATIONAL SKILLS: Create and adapt complex plans for the delivery of the strategic EPR operational environments to meet the agreed warranted environment standards. Plan and deliver handover sessions for the BAU teams to promote understanding of the solution and provide for effective support following the implementation. Manage system monitoring reports actively to analyse root causes for problems and implement plans to remediate them.
Administrator/Vetting OfficerHatfield AL10 9TW£12.17/hr-£15.49/hr6 month rolling contractMonday - Friday, 9am - 5:30pmHybrid workingWho are we?Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers the UK. They are a company where people matter. They are diverse, flexible and open.Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared, candidates that are willing to undergo the security clearance process will be considered however SC clearance is an essential requirement for this role.Day to day responsibilitiesLogging, charging, and sending new clearance applications to candidates on request.Deliver end-to-end clearance application process in line with the relevant customer clearance policy or Government requirements.Making accountable decisions on a candidate's clearance.Chase delayed applications, responses, references etc. for all clearance cases. Escalating issues to the line manager as required, ensuring agreed service levels are maintained.Answer all calls promptly with a high level of customer service, assisting internal and external customers as required.Responding to email queries efficiently, accurately and within team-mandated SLAs.Compiling weekly customer reports relating to vetting clearance statuses using Excel and uploading them to SharePoint whilst adhering to GDPR guidelinesEnsure that all systems/databases are updated in a timely and accurate manner.Your advantagesWell-established onsite working environmentsDiverse and Inclusive teamHigh ethos and purpose-driven organisationOpportunity to contract for a reputable and growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Administrator/Vetting OfficerHatfield AL10 9TW£12.17/hr-£15.49/hr6 month rolling contractMonday - Friday, 9am - 5:30pmHybrid workingWho are we?Our client supports companies on their journey to digital transformation. They deliver digital technology to some of the world's greatest organisations. They deliver full lifecycle maintenance services and on-site technical expertise covering a wide array of technology from workplace to network infrastructure and everything in between. They put productivity, operational efficiency, customer excellence and quality at the heart of everything they do. Their technology enabled mobilised teams provide high quality, scalable expertise and support across a wide range of customers the UK. They are a company where people matter. They are diverse, flexible and open.Please note that due to the urgency of this role, preference will be given to candidates that are currently SC cleared, candidates that are willing to undergo the security clearance process will be considered however SC clearance is an essential requirement for this role.Day to day responsibilitiesLogging, charging, and sending new clearance applications to candidates on request.Deliver end-to-end clearance application process in line with the relevant customer clearance policy or Government requirements.Making accountable decisions on a candidate's clearance.Chase delayed applications, responses, references etc. for all clearance cases. Escalating issues to the line manager as required, ensuring agreed service levels are maintained.Answer all calls promptly with a high level of customer service, assisting internal and external customers as required.Responding to email queries efficiently, accurately and within team-mandated SLAs.Compiling weekly customer reports relating to vetting clearance statuses using Excel and uploading them to SharePoint whilst adhering to GDPR guidelinesEnsure that all systems/databases are updated in a timely and accurate manner.Your advantagesWell-established onsite working environmentsDiverse and Inclusive teamHigh ethos and purpose-driven organisationOpportunity to contract for a reputable and growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company The client is a prominent player in the field of scientific services, boasting an impressive annual revenue. Their mission revolves around promoting global well-being by facilitating advancements in science. Whether it's accelerating life sciences research, solving intricate analytical puzzles, enhancing laboratory productivity, or contributing to patient health through diagnostics and transformative therapies, we stand by our customers. Your new role The Lead Cloud Engineer, collaborating with Services Managers, Consultants, Project Managers, and our Digital Transformation teams within Global Services, plays a pivotal role in orchestrating a geographically dispersed team of highly specialised engineers. Their mission is to ensure our customers receive exceptional support and service quality.This opportunity offers full-time employment with the flexibility of 100% remote work within the UK and great benefits. What you'll need to succeed As a Lead Cloud Engineer, you will play a crucial role in overseeing the designing, implementing, and maintaining our cloud infrastructure. The successful candidate must either hold SC clearance or be eligible for SC clearance. They will be managing a team of 5 Technical Cloud Engineers but will need a strong technical background.The ideal candidate should have experience with: Kubernetes: Proficiency in managing containerised applications using Kubernetes, including deploying, scaling, and monitoring. Amazon Web Services (AWS): Strong knowledge of AWS services, including EC2, S3, RDS, and Lambda. Familiarity with AWS networking and security best practices. Terraform: Ability to define infrastructure as code (IaC) using Terraform, automating resource provisioning and management. Cloud Formation: Understanding of AWS CloudFormation for creating and managing AWS resources. Networking: Solid grasp of networking concepts. VPN and Load Balancing: Experience configuring VPNs and load balancers to ensure high availability and secure communication. Strong hands-on implementation of AWS infrastructure in a SaaS cloud environment. What you'll get in return Flexible working options available.100% Remote within UK25 Days Annual Leave + Bank HolidaysUp to £70,000 Salary + 12% Bonus depending on performance8% PensionPrivate Medical Cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 18, 2024
Full time
Your new company The client is a prominent player in the field of scientific services, boasting an impressive annual revenue. Their mission revolves around promoting global well-being by facilitating advancements in science. Whether it's accelerating life sciences research, solving intricate analytical puzzles, enhancing laboratory productivity, or contributing to patient health through diagnostics and transformative therapies, we stand by our customers. Your new role The Lead Cloud Engineer, collaborating with Services Managers, Consultants, Project Managers, and our Digital Transformation teams within Global Services, plays a pivotal role in orchestrating a geographically dispersed team of highly specialised engineers. Their mission is to ensure our customers receive exceptional support and service quality.This opportunity offers full-time employment with the flexibility of 100% remote work within the UK and great benefits. What you'll need to succeed As a Lead Cloud Engineer, you will play a crucial role in overseeing the designing, implementing, and maintaining our cloud infrastructure. The successful candidate must either hold SC clearance or be eligible for SC clearance. They will be managing a team of 5 Technical Cloud Engineers but will need a strong technical background.The ideal candidate should have experience with: Kubernetes: Proficiency in managing containerised applications using Kubernetes, including deploying, scaling, and monitoring. Amazon Web Services (AWS): Strong knowledge of AWS services, including EC2, S3, RDS, and Lambda. Familiarity with AWS networking and security best practices. Terraform: Ability to define infrastructure as code (IaC) using Terraform, automating resource provisioning and management. Cloud Formation: Understanding of AWS CloudFormation for creating and managing AWS resources. Networking: Solid grasp of networking concepts. VPN and Load Balancing: Experience configuring VPNs and load balancers to ensure high availability and secure communication. Strong hands-on implementation of AWS infrastructure in a SaaS cloud environment. What you'll get in return Flexible working options available.100% Remote within UK25 Days Annual Leave + Bank HolidaysUp to £70,000 Salary + 12% Bonus depending on performance8% PensionPrivate Medical Cover What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk