Global Employee Benefits Data Analyst (Captive Clients) Do you want to be part of a key growth area in our Global Benefits team? Do you want to work in a dynamic international team with great rewards and flexibility? The Captive Data Analyst will use data insights to support and guide our Global Benefits Consultants and Underwriters in advising clients on the insured benefit plans in their captive portfolio. We are looking for a candidate who has a good technical understanding of insured employee benefits (Life, Accident, Disability and Medical) and is happy to review large data sets in excel. This is a hybrid role providing the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon's Captive Consulting business within our Global Benefits team is a key growth area for our firm. As a data analyst you will directly contribute to supporting our growing client base in this area. You will be working with dedicated employee benefit captive specialists and join our fantastic team within Global Benefits. Key responsibilities will include: Coordinating with providers to ensure timely delivery of their reports; Reviewing provider reports for accuracy, raise queries and ensure any corrections are made; Coordinating in-country colleagues in their role of local employee benefit advisers/brokers leveraging their knowledge to help your understanding of a client's data; Work with our consulting teams to ensure high-quality and timely delivery of portfolio insights and analysis to our clients; Measuring and reporting Aon's performance against objectives agreed with the client; Supporting our consultants with the management of larger strategic accounts and bespoke projects including feasibility studies and detailed insight into medical plan performance; Working closely with our EB underwriters to analyse scheme and/or performance trends; Taking a role in internal initiatives aimed at driving efficiency, improving client experience, and building our team infrastructure. How this opportunity is different We will provide you with the opportunities to work with some of the largest and most complex organisations in the world as you partner with a diverse group of clients to address their employee benefits challenges. You will receive internal training to support your development as a subject matter expert and will work collaboratively with our extensive network of strategic leaders, global consultants and local broking teams. This is an opportunity to be part of a team with ambitious growth targets and develop your career within Aon as part of that growth. Skills and experience that will lead to success Analytical, able to interpret data with good numerical and problem-solving skills; Working knowledge of differing types of employee benefits (e.g. pension, risk benefits, medical); Good knowledge of all Microsoft packages mainly Outlook, Excel and Powerpoint; Excellent written and report writing skills and an engaging verbal communication style; Be able to work independently and as part of a team; Supporting mindset to assist senior consultants to deliver; Demonstrate experience in managing multiple projects and driving them to conclusion; Organised approach to managing various, competing workstreams; Results-orientated, accustomed at setting high standards and working in a demanding environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Apr 17, 2024
Full time
Global Employee Benefits Data Analyst (Captive Clients) Do you want to be part of a key growth area in our Global Benefits team? Do you want to work in a dynamic international team with great rewards and flexibility? The Captive Data Analyst will use data insights to support and guide our Global Benefits Consultants and Underwriters in advising clients on the insured benefit plans in their captive portfolio. We are looking for a candidate who has a good technical understanding of insured employee benefits (Life, Accident, Disability and Medical) and is happy to review large data sets in excel. This is a hybrid role providing the flexibility to work both virtually and from our London office. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Aon's Captive Consulting business within our Global Benefits team is a key growth area for our firm. As a data analyst you will directly contribute to supporting our growing client base in this area. You will be working with dedicated employee benefit captive specialists and join our fantastic team within Global Benefits. Key responsibilities will include: Coordinating with providers to ensure timely delivery of their reports; Reviewing provider reports for accuracy, raise queries and ensure any corrections are made; Coordinating in-country colleagues in their role of local employee benefit advisers/brokers leveraging their knowledge to help your understanding of a client's data; Work with our consulting teams to ensure high-quality and timely delivery of portfolio insights and analysis to our clients; Measuring and reporting Aon's performance against objectives agreed with the client; Supporting our consultants with the management of larger strategic accounts and bespoke projects including feasibility studies and detailed insight into medical plan performance; Working closely with our EB underwriters to analyse scheme and/or performance trends; Taking a role in internal initiatives aimed at driving efficiency, improving client experience, and building our team infrastructure. How this opportunity is different We will provide you with the opportunities to work with some of the largest and most complex organisations in the world as you partner with a diverse group of clients to address their employee benefits challenges. You will receive internal training to support your development as a subject matter expert and will work collaboratively with our extensive network of strategic leaders, global consultants and local broking teams. This is an opportunity to be part of a team with ambitious growth targets and develop your career within Aon as part of that growth. Skills and experience that will lead to success Analytical, able to interpret data with good numerical and problem-solving skills; Working knowledge of differing types of employee benefits (e.g. pension, risk benefits, medical); Good knowledge of all Microsoft packages mainly Outlook, Excel and Powerpoint; Excellent written and report writing skills and an engaging verbal communication style; Be able to work independently and as part of a team; Supporting mindset to assist senior consultants to deliver; Demonstrate experience in managing multiple projects and driving them to conclusion; Organised approach to managing various, competing workstreams; Results-orientated, accustomed at setting high standards and working in a demanding environment. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
Apr 16, 2024
Full time
Senior Data Analyst- Optimisation/Water Re-cycling £40,000 circa depending on skills and experience Permanent, full time. Based within the Anglian Water region - hybrid working (mixture of office and homeworking - possible site visits) Dive into a world of opportunity! Water Recycling?is at the heart of our?operations.?The key services that we are responsible for are?delivered by our?in-house, highly skilled workforce. We collect and treat the water that customers have used, returning it to the environment via rivers and coastal outlets. Our network includes 76,000 kilometres of sewers which feed over 1,000 water recycling centres. What you will be doing? As the Senior Data Analyst, you will be a seasoned professional, with extensive experience in data analysis. Your deep understanding of statistical methodologies, along with your proven track record of delivering actionable insights at a senior level, will ensure that Anglian Water becomes as operationally efficient as possible. Using analytics to identify opportunities will only enhance the performance and strategic decision making going forward. The Senior Data Analyst (SDA) will leverage their extensive knowledge and expertise in analytics to build advanced analytics products and provide actionable insights that add significant value to the business. As a trusted partner to the business, the SDA will work proactively to support stakeholders with intelligence derived from data. This role requires a strong understanding of UX principles, statistics, and advanced coding to visualize complex data effectively. Key responsibilities include: Work proactively with senior stakeholders to understand opportunities for analytics to add value, taking a business partnering approach to add maximum value. Utilise your strong subject matter expertise and stakeholder network to seek analysis opportunities Seek to understand how users are using analytics products and suggest and coordinate potential enhancements and additions. Using data mining and data analysis skills to support the identification, development, validation and reporting associated with optimisation projects. Create compelling visualisations using a strong understanding of applied User Experience principles, translating complex data into understandable information to support business decisions using the most suitable medium Coach junior colleagues to improve their practice. Provide constructive product and practice feedback, regularly carrying our peer reviews. Actively engage with Enterprise Analytics standards, supporting development, implementation, and audit. What does it take to be a Senior Data Analyst? Strong technical skillset- competent user of IT, new technologies and advance knowledge of Microsoft excel & Power BI Excellent communication skills (written and verbal) with the ability to be able to adapt on the audience. Good data handling skills- analysis and interpretation Strong stakeholder management skillset - ability to influence and persuade multi-disciplinary teams? Methodical and systematic thinker- a process driven individual who can look at new ways of working, providing ideas around continuous improvement Advocate of collaboration with the capability to work autonomously too Good coaching and feedback skills. Full driving license As a valued employee, you'll be entitled to: Personal private health care Virtual GP for your household 23 days annual leave - rising with length of service rising with length of service as well as bank holidays with the option to swap Christmas and Easter holidays for those celebrated by your religion Flexible working dependent on your role Competitive pension scheme - Anglian Water double-matches your contributions up to 6% Bonus scheme Flexible benefits to support your wellbeing and lifestyle PPE and all tools provided Inclusion at Anglian Water Join us and make a difference. Our customers come from a wide range of backgrounds, and we think our workplace should reflect that. We are committed to making sure all our colleagues feel they belong and are supported to succeed. Together with our fellow water companies, we are committed to the Social Mobility Pledge; we are also a signatory to Business in the Community's Race at Work charter; we hold the Armed Forces Gold Covenant for Employers; we are an accredited Disability Confident employer and we play a leading part in the Women's Utility Network. If you are seasoned data analytics professional with a passion for driving business value through data-driven insights, we encourage you to apply for this exciting opportunity to join our team as a Senior Data Analyst. Closing date: 30th April 2024 Interview Date: May 21 st Tuesday 2024 ?
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Apr 15, 2024
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide . Fresha is used by 110,000+ businesses and 450,000+ stylists and professionals worldwide , processing over 1 Billion appointments to date . The company is headquartered in London, United Kingdom , with global offices located in New York City , Vancouver , Sydney , Amsterdam , Dubai and Warsaw . Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive subscription-free business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram , Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business. Reporting directly into the Head of Product , and working collaboratively with engineers , designers , data analysts, and marketeers in an innovative environment , you will be accountable for leading two squads helping our partners manage their money and responsible for payments, money transfers, banking, and embedded finance. This is a great opportunity for someone looking to work in a fast-paced and changing environment , who likes to work autonomously , enjoys a challenge and wants to make an impact . What you will be doing Insightfulness - Conducting market and user research to become the in-house expert on industry trends and best practices. Strategic Innovation - Developing a comprehensive, innovative product strategy for your workstream, aligned with business objectives and market trends. Data-Driven - Driving the product roadmap, prioritising features and making data-driven decisions based on user feedback and market insights. End-to-End Leadership - Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution. Cross-functional collaboration - working closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications. Stakeholder Alignment - Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives. Transparency - Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships. This list is not exhaustive and there may be other activities you are required to deliver. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from the office four days per week, with the flexibility to work remotely one day each week. What we are looking for Experience - 5+ years of product management experience, preferably in a scale-up B2B SaaS company within banking, fintec, or related industries. Product Leader - Proven track record of successfully leading and delivering complex software products and features, ideally in the areas of payments, KYC, open banking, or embedded finance. Strategic - Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans. Agile- Experience working in an agile development environment, employing iterative and data-driven methodologies. Influential Communicator- Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders. Customer-centric Mindset - with a passion for understanding customer needs and delivering exceptional user experiences. Resourcefulness - Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment. Relationship - Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards Team Player - Happy to roll sleeves up and assist the team when required (team player) Adaptability - Comfortable working in a fast-paced and changing environment At Fresha, we value passion and potential as much as specific skills. If you're enthusiastic and eager to learn, we encourage you to apply, even if you don't meet every listed requirement. We believe in fostering growth and providing the support needed for you to excel in your role. Interview Process Screen call - Video-call with a member from the Talent Team - 30m 1st Stage - Video-call with Hiring Manager - 45-60m 2nd Stage - Video-call with Hiring Team - 45-60m We aim to finalise the entire interview process and deliver feedback within 3 weeks. Every job application received is reviewed manually by our talent team. While we strive to assess applications within 7 days, the sheer volume of talented individuals expressing interest may occasionally extend this timeframe. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Business Analyst - Process & Solution Design Business Analyst Job title: Business Analyst - Process & Solution Design Contract: Permanent, Full Time Location: Reporting office Stratford, London, E15 or Manchester, M33 Persona: Agile, Office based 20-40% dependant on business needs Salary: London Weighted: £53,500 - £57,000 pa dependant on experience and location Regional - Outside London £46,500 - £50,500 pa dependant on experience and location Interviews will be held on 30 th April 2024 and 1 st May 2024 via Microsoft Teams Closing date for all applications: 24 th April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx We are looking for an experienced Business Analyst to join L&Q (London & Quadrant) at this exciting time. We plan to invest, grow, and transform our business, to provide a better service to customers old and new. To do this, our Transformation team is implementing new Finance and Housing Management Systems in collaboration with our Technology colleagues. To complement this work, we are also looking to redesign our CRM and Digital Experience offer to ensure we provide a simple, reliable and joined up experience for L&Q customers. The Business Analyst will apply business analysis methodologies and techniques to enable and facilitate the gathering, analysing and documentation of requirements in order to design end-to-end processes which address the existing pain points and fully meet the business requirements. You will support and advise the teams during the delivery phase to ensure that user needs are captured and addressed. If successful, you report into a Senior Programme Manager in the Transformation Programme and will work alongside a team of business Subject Matter Experts and programme workstream leads to support the design processes that support the delivery of our Future Shape strategy. You will be responsible for: Providing business analysis support to the Transformation Programme, in support of the corporate strategy and delivery of the target operating model for L&Q Group. You'll provide support through leadership of aspects of the programme, taking complex scenarios, presenting options for decision making, and developing solutions to those options to enable successful outcomes. You'll lead on some aspects of delivery of the Transformation Programme, building on analysis and applying this to ensure successful outcomes in line with the programme's objectives, in collaboration with colleagues across L&Q. Solutions should be enabled through business process, new ways of working, data and technology. Managing relationships and influencing business and technical stakeholders. Supporting the improvement in the quality of the solution through developing detailed specifications, collaborative identification of good acceptance criteria, and supporting the design of future processes and systems. You will be involved in: Completing as-is discovery work and documenting how our current processes work Conducting analysis into our current services through a variety of lenses, including Colleague Experience, Customer Experience, Data & Technology Landscape & Management Information/Business Intelligence reporting requirements. Supporting with the collation of insight to inform To-Be service/solution design (to include future system capabilities and best practice examples) Stakeholder engagement and communicating with internal colleagues to understand the needs of departments and the organisation. Collaborating with stakeholders to translate them into detailed requirements Creating and documenting To Be processes across platforms for our services (considering cross-application touchpoints, data flows, data entities and data models as well as Management Information/Business Intelligence requirements), aligning with the Design stream's methodology within the Transformation Programme Supporting colleagues in the Design stream to build the narrative around the to-be process/solution design Supporting the implementation of the Finance Management and Housing Management Systems Collaborative working with subject matter experts from the business and the programme to design end to end processes which streamline and enhance our software capabilities Working with delivery teams to produce epics and user stories ready for delivery and attend delivery review sessions to ensure the solutions delivered meet requirements and are of sufficient quality to meet programme design principles Supporting end to end journey mapping and the delivery of interim workaround solutions. Skills and Experience: Business Analysis - Strong Business Analysis & Problem Solving skills and experience with either a formal qualification or demonstrable experience in a similar sized organisation. Understands the challenges faced by an organisation of L&Q's size Business Transformation - Experience of working in a business transformation or change setting, and understanding of the challenges and methodologies Problem Solving - Must be able to demonstrate robust problem solving, and highly effective business analysis skills Continuous Improvement & Process Design - Awareness of the importance of business process and customer journey mapping in identifying limitations in existing service delivery and focal areas for improvement. Willingness to work flexibly in how these are presented and adapt to the ways of working within the Transformation Programme Communications and Influencing - Extremely proficient at communicating verbally and in written formats, highly articulate, and strong and capable at influencing within the design function Sector-specific knowledge - A baseline understanding of the key services delivered by, and functions of a social housing provider. If no experience working in a similar organisation, we would welcome a willingness to learn. Salary & Benefits We offer a competitive annual salary with an additional benefits package including: Remote working - up to 80% Flexible working arrangements Strong family friendly policies Robust Learning & Development Annual leave starting from 26 days plus bank holiday Excellent Pension Scheme - double contribution up to 6% Annual Bonus subject to group performance Generous non-contributory life Assurance Great places to work certified 2022 Best Workplaces for Women - ranked 18 in the UK L&Q is a large, fast paced, and passionate organisation with a strong mission to combine its social purpose and commercial drive, to create homes and neighbourhoods everyone can be proud of. If you are interested in this role and have the experience required, then why not apply today! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you are interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it is feasible then we will make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the Southeast. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity, and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable . click apply for full job details
Apr 13, 2024
Full time
Business Analyst - Process & Solution Design Business Analyst Job title: Business Analyst - Process & Solution Design Contract: Permanent, Full Time Location: Reporting office Stratford, London, E15 or Manchester, M33 Persona: Agile, Office based 20-40% dependant on business needs Salary: London Weighted: £53,500 - £57,000 pa dependant on experience and location Regional - Outside London £46,500 - £50,500 pa dependant on experience and location Interviews will be held on 30 th April 2024 and 1 st May 2024 via Microsoft Teams Closing date for all applications: 24 th April 2024 Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Role Profile.docx We are looking for an experienced Business Analyst to join L&Q (London & Quadrant) at this exciting time. We plan to invest, grow, and transform our business, to provide a better service to customers old and new. To do this, our Transformation team is implementing new Finance and Housing Management Systems in collaboration with our Technology colleagues. To complement this work, we are also looking to redesign our CRM and Digital Experience offer to ensure we provide a simple, reliable and joined up experience for L&Q customers. The Business Analyst will apply business analysis methodologies and techniques to enable and facilitate the gathering, analysing and documentation of requirements in order to design end-to-end processes which address the existing pain points and fully meet the business requirements. You will support and advise the teams during the delivery phase to ensure that user needs are captured and addressed. If successful, you report into a Senior Programme Manager in the Transformation Programme and will work alongside a team of business Subject Matter Experts and programme workstream leads to support the design processes that support the delivery of our Future Shape strategy. You will be responsible for: Providing business analysis support to the Transformation Programme, in support of the corporate strategy and delivery of the target operating model for L&Q Group. You'll provide support through leadership of aspects of the programme, taking complex scenarios, presenting options for decision making, and developing solutions to those options to enable successful outcomes. You'll lead on some aspects of delivery of the Transformation Programme, building on analysis and applying this to ensure successful outcomes in line with the programme's objectives, in collaboration with colleagues across L&Q. Solutions should be enabled through business process, new ways of working, data and technology. Managing relationships and influencing business and technical stakeholders. Supporting the improvement in the quality of the solution through developing detailed specifications, collaborative identification of good acceptance criteria, and supporting the design of future processes and systems. You will be involved in: Completing as-is discovery work and documenting how our current processes work Conducting analysis into our current services through a variety of lenses, including Colleague Experience, Customer Experience, Data & Technology Landscape & Management Information/Business Intelligence reporting requirements. Supporting with the collation of insight to inform To-Be service/solution design (to include future system capabilities and best practice examples) Stakeholder engagement and communicating with internal colleagues to understand the needs of departments and the organisation. Collaborating with stakeholders to translate them into detailed requirements Creating and documenting To Be processes across platforms for our services (considering cross-application touchpoints, data flows, data entities and data models as well as Management Information/Business Intelligence requirements), aligning with the Design stream's methodology within the Transformation Programme Supporting colleagues in the Design stream to build the narrative around the to-be process/solution design Supporting the implementation of the Finance Management and Housing Management Systems Collaborative working with subject matter experts from the business and the programme to design end to end processes which streamline and enhance our software capabilities Working with delivery teams to produce epics and user stories ready for delivery and attend delivery review sessions to ensure the solutions delivered meet requirements and are of sufficient quality to meet programme design principles Supporting end to end journey mapping and the delivery of interim workaround solutions. Skills and Experience: Business Analysis - Strong Business Analysis & Problem Solving skills and experience with either a formal qualification or demonstrable experience in a similar sized organisation. Understands the challenges faced by an organisation of L&Q's size Business Transformation - Experience of working in a business transformation or change setting, and understanding of the challenges and methodologies Problem Solving - Must be able to demonstrate robust problem solving, and highly effective business analysis skills Continuous Improvement & Process Design - Awareness of the importance of business process and customer journey mapping in identifying limitations in existing service delivery and focal areas for improvement. Willingness to work flexibly in how these are presented and adapt to the ways of working within the Transformation Programme Communications and Influencing - Extremely proficient at communicating verbally and in written formats, highly articulate, and strong and capable at influencing within the design function Sector-specific knowledge - A baseline understanding of the key services delivered by, and functions of a social housing provider. If no experience working in a similar organisation, we would welcome a willingness to learn. Salary & Benefits We offer a competitive annual salary with an additional benefits package including: Remote working - up to 80% Flexible working arrangements Strong family friendly policies Robust Learning & Development Annual leave starting from 26 days plus bank holiday Excellent Pension Scheme - double contribution up to 6% Annual Bonus subject to group performance Generous non-contributory life Assurance Great places to work certified 2022 Best Workplaces for Women - ranked 18 in the UK L&Q is a large, fast paced, and passionate organisation with a strong mission to combine its social purpose and commercial drive, to create homes and neighbourhoods everyone can be proud of. If you are interested in this role and have the experience required, then why not apply today! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, annual bonus subject to group performance, excellent Pension scheme, an employee assistance programme and non-contributory life assurance. We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you are interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it is feasible then we will make it happen. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 97,000 homes, primarily across London and the Southeast. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity, and confidence in our communities through our £250 million L&Q Foundation and our skills academy. In response to the housing and affordability crisis, we will build 100,000 new homes over ten years. Of these, 60,000 homes will be built or funded by L&Q, whilst a further 40,000 will come through partnerships. Crucially, at least 50% of these new homes will be genuinely affordable . click apply for full job details
This is an excellent opportunity for a SAP (Plan to Produce) professional to join a leading industrial and manufacturing organisation based in West Drayton. The successful candidates will use their expertise to design, implement and support SAP solutions for the business. Client Details Our client is an established leader in the industrial and manufacturing sector. With a workforce of over 1,000 employees, they are renowned for their commitment to technological innovation and maintaining the highest standards of service and product quality. Description Carry out functional support and incident resolution. Lead and/or contribute to projects of various sizes and complexity. Work closely with the wider IT organization, assist colleagues worldwide during times of emergency where your skillset is applicable. Maintain the organisational best practices of delivering a standard SAP solution. Strive to find the pre-delivered SAP answers to everyday problems. Work closely with external vendors during project delivery, make sure vendors are following the organisation's best practices. Liaise very closely with other global IT team functions to contribute in delivery of global, scalable SAP solutions and functionality. Stay up to date with SAP system updates and changes. Profile A strong understanding of Plam to Produce Proven experience in a similar role within the industrial or manufacturing industry. Proficiency in SAP Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of retail industry processes. Ability to work well in a team. A commitment to continuous learning and improvement. MUST BE ABLE TO TRAVEL TO OFFICE IN WEST DRAYTON 3 DAYS PER WEEK Job Offer An attractive salary package in the range of £80,000 - £85,000 per annum. A comprehensive benefits package,including car allowance, bonus, medical cover, and more A positive and collaborative work culture that values innovation and continuous improvement. A chance to hone your skills and grow your career.
Apr 13, 2024
Full time
This is an excellent opportunity for a SAP (Plan to Produce) professional to join a leading industrial and manufacturing organisation based in West Drayton. The successful candidates will use their expertise to design, implement and support SAP solutions for the business. Client Details Our client is an established leader in the industrial and manufacturing sector. With a workforce of over 1,000 employees, they are renowned for their commitment to technological innovation and maintaining the highest standards of service and product quality. Description Carry out functional support and incident resolution. Lead and/or contribute to projects of various sizes and complexity. Work closely with the wider IT organization, assist colleagues worldwide during times of emergency where your skillset is applicable. Maintain the organisational best practices of delivering a standard SAP solution. Strive to find the pre-delivered SAP answers to everyday problems. Work closely with external vendors during project delivery, make sure vendors are following the organisation's best practices. Liaise very closely with other global IT team functions to contribute in delivery of global, scalable SAP solutions and functionality. Stay up to date with SAP system updates and changes. Profile A strong understanding of Plam to Produce Proven experience in a similar role within the industrial or manufacturing industry. Proficiency in SAP Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Knowledge of retail industry processes. Ability to work well in a team. A commitment to continuous learning and improvement. MUST BE ABLE TO TRAVEL TO OFFICE IN WEST DRAYTON 3 DAYS PER WEEK Job Offer An attractive salary package in the range of £80,000 - £85,000 per annum. A comprehensive benefits package,including car allowance, bonus, medical cover, and more A positive and collaborative work culture that values innovation and continuous improvement. A chance to hone your skills and grow your career.
This is an excellent opportunity for a SAP (Order to Cash) professional to join a leading industrial and manufacturing organisation based in West Drayton. The successful candidates will use their expertise to design, implement and support SAP solutions for the business. Client Details Our client is an established leader in the industrial and manufacturing sector. With a workforce of over 1,000 employees, they are renowned for their commitment to technological innovation and maintaining the highest standards of service and product quality. Description Carry out functional support and incident resolution. Lead and/or contribute to projects of various sizes and complexity. Work closely with the wider IT organization, assist colleagues worldwide during times of emergency where your skillset is applicable. Maintain the organisational best practices of delivering a standard SAP solution. Strive to find the pre-delivered SAP answers to everyday problems. Work closely with external vendors during project delivery, make sure vendors are following the organisation's best practices. Liaise very closely with other global IT team functions to contribute in delivery of global, scalable SAP solutions and functionality. Stay up to date with SAP system updates and changes. Profile A strong understanding of Order to Cash. Proven experience in a similar role within the industrial or manufacturing industry. Proficiency in using and troubleshooting the SAP system. Knowledge of retail industry standards and best practices. Excellent problem-solving skills. The ability to train and support users. Strong collaboration skills for effective teamwork. The ability to document system changes effectively. MUST BE ABLE TO TRAVEL TO OFFICE IN WEST DRAYTON 3 DAYS PER WEEK Job Offer An attractive salary package in the range of £80,000 - £85,000 per annum. A comprehensive benefits package,including car allowance, bonus, medical cover, and more A positive and collaborative work culture that values innovation and continuous improvement. A chance to hone your skills and grow your career.
Apr 13, 2024
Full time
This is an excellent opportunity for a SAP (Order to Cash) professional to join a leading industrial and manufacturing organisation based in West Drayton. The successful candidates will use their expertise to design, implement and support SAP solutions for the business. Client Details Our client is an established leader in the industrial and manufacturing sector. With a workforce of over 1,000 employees, they are renowned for their commitment to technological innovation and maintaining the highest standards of service and product quality. Description Carry out functional support and incident resolution. Lead and/or contribute to projects of various sizes and complexity. Work closely with the wider IT organization, assist colleagues worldwide during times of emergency where your skillset is applicable. Maintain the organisational best practices of delivering a standard SAP solution. Strive to find the pre-delivered SAP answers to everyday problems. Work closely with external vendors during project delivery, make sure vendors are following the organisation's best practices. Liaise very closely with other global IT team functions to contribute in delivery of global, scalable SAP solutions and functionality. Stay up to date with SAP system updates and changes. Profile A strong understanding of Order to Cash. Proven experience in a similar role within the industrial or manufacturing industry. Proficiency in using and troubleshooting the SAP system. Knowledge of retail industry standards and best practices. Excellent problem-solving skills. The ability to train and support users. Strong collaboration skills for effective teamwork. The ability to document system changes effectively. MUST BE ABLE TO TRAVEL TO OFFICE IN WEST DRAYTON 3 DAYS PER WEEK Job Offer An attractive salary package in the range of £80,000 - £85,000 per annum. A comprehensive benefits package,including car allowance, bonus, medical cover, and more A positive and collaborative work culture that values innovation and continuous improvement. A chance to hone your skills and grow your career.
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Apr 12, 2024
Full time
Senior Solution Architect page is loaded Senior Solution Architect Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Our global teams took on the challenge to make a difference in the way the global financial markets operate. Do you have a passion for technology. Do you want to make a difference, delivering software used by some of the biggest companies in the world. Do you love working with others in a dynamic agile environment? Role Profile LSEG in London is searching for enthusiastic, passionate technologists to join our growing team as we strive to deliver excellence to our customers. You're a self-starter who will be an integral part of an empowered agile team working on our ongoing transformational programs centred around Digital and Marketing Platforms We are looking for someone with many years working in digital and marketing technologies as an Architect, especially Content Management systems (AEM, Drupal, WordPress), Adobe Marketing Cloud, Adobe Experience Platform and other key Marketing Technologies. We will be especially interested in architects with experience running Content Management Systems for multiple brands and handling multi-million visitors per month. Key Responsibilities Partner with Business Stakeholders, Product Owners, Business Analysts to understand functional and non-functional requirements and interact with other cross-functional teams. Provide strategic guidance and direction to internal teams for improving their digital marketing effectiveness Contribute to Customer's digital marketing strategies based on industry best practices Ensure team members working in the domain understand and adhere to the architecture principles, policies, and standards to produce function-specific reference architectures and solutions. Manage relationships with members of Corporate Technology leadership to influence the adoption of Enterprise Architecture frameworks, standards and policies Improve relationships with vendors, regulators and industry bodies to seek and adopt industry standard methodologies in enterprise architecture and technology strategy Act as trusted advisor and leader across the wider LSEG Technology. To be the lead architect to work with other architects to define the end-to-end solution & design covering all involved systems, data, integration, security Manage the quality and work throughput of a team of architects across the Corporate technology domain to define and deliver end to end architecture solutions aligned to the strategy and roadmaps Ensure all solutions follow Corporate Technology and enterprise solution standards, align with the overall roadmap, have good quality documentation, and follow all relevant governance steps Drive and establish Centre of Excellence (CoE) for key strategic platforms in the domain, e.g. Adobe. Help project team to size & estimate project implementation and identify resources and abilities needed for delivery of solution. Skills & Experience: Detailed knowledge on Enterprise Architecture, Technology Strategy, Cloud and Security Detailed knowledge of operational, delivery management (including experience in a variety of delivery methodologies), business development and strategy and organisational transformation programmes Experienced in architecting, delivering and supporting of following: Adobe Experience Manager (AEM) Adobe Analytics Adobe Target Adobe Audience Manager Dynamic Media and Search&Promote Adobe Experience Platform & CDP (Customer Data Platform) Drupal Cloud platforms like AWS and Azure Expertise and understanding in the following languages and technologies: HTML, HTML5, Java Script, XML, Java, WCM, ReactJS, AngularJS, headless CMS, services-based architecture, REST, Web analytics, content targeting Expertise and understanding of end-to-end DevOps tools and processes Knowledge of current digital marketing trends and best practices on topics such as personalisation, cross channel marketing, mobile, data-driven optimisation of experiences On-premise to Cloud migration projects Integration projects as a result of corporate acquisitions & mergers Onboarding SaaS solutions System integrations at application, data and network architecture domains Appreciation of InfoSec practices as applied in a regulated environment Deep technical acumen Personal skills and capabilities Superb communication skills with the ability to build relationships and influence stakeholders. Exhibit good interpersonal and team-building skills to promote a positive and collaborative work environment. Ability to influence across multiple functions (technical and non-technical) Ability to work well under pressure and tight deadlines To quickly build up a working knowledge of applications by working with others and reading up on new applications A continuous desire and willingness to learn and develop your current knowledge and skillset. Many projects will involve applications unfamiliar to the role holder. Diversity & Inclusion People are at the heart of what we do and drive the success of our business. Our colleagues thrive personally and professionally through our shared values of Integrity, Partnership, Innovation and Excellence are at the core of our culture. We embrace diversity and actively seek to attract people with unique backgrounds and perspectives. We are always looking at ways to become more agile, so we meet the needs of our teams and customers. We believe that an inclusive collaborative workplace is pivotal to our success and supports the potential and growth of all colleagues at LSEG LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Overview: Finegreen are currently assisting a large NHS Trust based in the South West of England, in the search for a Band 7 Senior Data Analyst, Workforce. The post can be hybrid or fully remote and would be full time. This role will start ASAP and will be for 3 months initially with an expectation of extension and will be inside IR35.? Job Summary: The Senior Data Analyst will provide high level data analytical support in respect of identified short and long term workforce related projects. This includes providing concise and clear information by analysing and manipulating highly complex data sets to produce high quality management information in an efficient and effective manner. ? Main Responsibilities: Apply expert analytical skills to progress workforce development plans, with regular proactive dialogue to determine trends areas of focus to assist with planning and development of service; Carry out on a continual basis research into workforce information and apply the learning from this research to develop more effective workforce information analysis and to support information developments; Analyse, interpret and resolve highly complex statistical/ information problems where there may be no precedent and where other leading opinions may conflict; Present complex analysis, investigation, recommendations and clearly identify any recommendations / considerations / limitations in the form of written reports or presentations to the service or stakeholder audiences; Prepare workforce related reports and returns as required by the NHS organisations including local, system, regional and national returns; Work with HR professionals and line managers to ensure processes associated with workforce information and management are followed and kept under review depending upon the needs of systems and policies.? Key Skills / Experience: Degree level education or equivalent knowledge and experience; Expert technical specialist knowledge of ESR or similar system; Have an in depth knowledge of NHS data definitions, terminology, This includes a thorough understanding of the current issues facing the NHS and the role of information in this context. ?If you are interested in this post, please send a copy of your updated CV to Neil Fineberg, Chief Executive or alternatively contact our Head of Candidate Management, Rebecca Taylor.
Apr 12, 2024
Full time
Overview: Finegreen are currently assisting a large NHS Trust based in the South West of England, in the search for a Band 7 Senior Data Analyst, Workforce. The post can be hybrid or fully remote and would be full time. This role will start ASAP and will be for 3 months initially with an expectation of extension and will be inside IR35.? Job Summary: The Senior Data Analyst will provide high level data analytical support in respect of identified short and long term workforce related projects. This includes providing concise and clear information by analysing and manipulating highly complex data sets to produce high quality management information in an efficient and effective manner. ? Main Responsibilities: Apply expert analytical skills to progress workforce development plans, with regular proactive dialogue to determine trends areas of focus to assist with planning and development of service; Carry out on a continual basis research into workforce information and apply the learning from this research to develop more effective workforce information analysis and to support information developments; Analyse, interpret and resolve highly complex statistical/ information problems where there may be no precedent and where other leading opinions may conflict; Present complex analysis, investigation, recommendations and clearly identify any recommendations / considerations / limitations in the form of written reports or presentations to the service or stakeholder audiences; Prepare workforce related reports and returns as required by the NHS organisations including local, system, regional and national returns; Work with HR professionals and line managers to ensure processes associated with workforce information and management are followed and kept under review depending upon the needs of systems and policies.? Key Skills / Experience: Degree level education or equivalent knowledge and experience; Expert technical specialist knowledge of ESR or similar system; Have an in depth knowledge of NHS data definitions, terminology, This includes a thorough understanding of the current issues facing the NHS and the role of information in this context. ?If you are interested in this post, please send a copy of your updated CV to Neil Fineberg, Chief Executive or alternatively contact our Head of Candidate Management, Rebecca Taylor.
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to £67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 11, 2024
Full time
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to £67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than £840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Apr 11, 2024
Contractor
SAP Senior Solution Consultant (FTC - 18 months) Salary: Up to 67,122 Location: Cardiff (hybrid) The Opportunity Yolk Recruitment are excited to be partnered with one of Wales' biggest non-profit organisations who service more than 3 million customers whilst contributing more than 840 million to protect the environment. This role would be deal for a SAP Senior Solution Consultant who has leveraged SAP expertise to drive innovation, optimize investments, and align technology with business goals. What the SAP Senior Solution Consultant will be doing Working within the Integrated Technology Services (ITS) and reporting to the SAP Collaboration Centre Lead, the SAP Senior Solution Specialist will leverage their experience and expertise to spearhead proactive efforts aimed at maximizing value Lead innovation initiatives to enhance business processes using SAP solutions, ensuring cost-effectiveness and long-term value. Accelerate innovation and enhancements within assigned SAP solutions to support business objectives. Perform complex root cause analysis and deliver innovative system solutions swiftly to solve challenges and deliver benefits. Collaborate with stakeholders to explore possibilities with latest SAP technologies (HANA, Mobile, Cloud) and their application for business improvement. Engage with business stakeholders to understand processes, pain points, and drivers, ensuring SAP enhancements are aligned with business priorities. What you will bring to the team Extensive SAP experience Leadership/Mentorship experience Experience managing stakeholders Problem solving/providing solutions Collaboration: Work closely with SAP Collaboration Centre Team, Programme Managers, Business Analysts, Service & Information Security teams, Business Managers, Senior Management Stakeholders, and External Partners. Benefits Fully funded training opportunities Flexible working arrangements 11% Pension 28 days annual leave (+ bank holidays) Think this one's for you If you think this SAP Senior Solution Consultant opportunity is for you then please apply online. Yolk Public Sector & Not-for-Profit team works with organisations across the UK to fulfil their recruitment needs and to achieve their D&I objectives. We recruit temporary, contract and permanent hires for 1 off specialist needs or for volume campaigns. We support our applicants to navigate the public sector recruitment processes and secure their dream jobs. Yolk Recruitment is an equal opportunities employer and embraces diversity in our workforce. We employ the best people for the job at hand and actively encourage applications from all qualified candidates, regardless of gender, age, race, religion, sexual orientation, disability, educational background, parental status, gender identity or any other protected characteristic. We champion and celebrate diversity at Yolk allowing our team to bring their whole selves to work.
Primary Details Time Type: Full time Worker Type: Employee The Opportunity At QBE Europe we are looking for a Global Reinsurance Process Business Analyst to join our team in London. The purpose of this role is to transform the end-to-end outwards reinsurance process. The Global Reinsurance Finance and Operations Transformation Program will deliver an integrated global set of processes and systems spanning Reinsurance Contract Capture, Premium Allocation, RI Cession / Recovery, Credit Control, End to End Financial Close and Reinsurance Reporting. The Purpose of this role is to transform the end-to-end Outwards Reinsurance process. This is a high profile role, providing the individual exposure to the entire operation of the reinsurance departments of QBE including, Underwriting, Claims, RI Placement, Operations, Credit Control, Finance and Actuarial. If you are an individual who loves problem solving, has an inquisitive mindset and a passion to change things then this is an exciting opportunity for a clear advancement in your current skills. Your new role The role will involve a complete replacement of all legacy outward reinsurance platforms over 3 - 7 years spanning all European operations and other Divisions within QBE. Expert in requirements documentation, including business, functional, reporting and data requirements within a Reinsurance Finance Operations function, to feed into the development of the Reinsurance System and Reporting output. Experienced in mapping and reconciling data and working with Reinsurance and Chart of Accounts concepts. Ability to work closely with business stakeholders as well as third parties to understand and clarify business needs and ensure these are translated into optimum solutions. Ensure high standards of service are maintained and improved upon. Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Reinsurance or Insurance experience is required. Ability to work closely with the project workstream team to deliver work package deliverables. Lead the execution of agreed approaches to deliver the outputs within agreed parameters. Facilitate and lead discussions with the business stakeholders and Reinsurance Transformation Lead regarding planning requirements, identify and document business, functional, reporting and data requirements. Manage the assigned deliverables, raising appropriate risks and issues to the attention of senior stakeholders, with mitigating actions Microsoft Power BI and SQL knowledge is preferred. Project Management software such as Jira is preferred. Proficiency in Microsoft Office (Excel, PowerPoint, Word & Visio) is required. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
Apr 11, 2024
Full time
Primary Details Time Type: Full time Worker Type: Employee The Opportunity At QBE Europe we are looking for a Global Reinsurance Process Business Analyst to join our team in London. The purpose of this role is to transform the end-to-end outwards reinsurance process. The Global Reinsurance Finance and Operations Transformation Program will deliver an integrated global set of processes and systems spanning Reinsurance Contract Capture, Premium Allocation, RI Cession / Recovery, Credit Control, End to End Financial Close and Reinsurance Reporting. The Purpose of this role is to transform the end-to-end Outwards Reinsurance process. This is a high profile role, providing the individual exposure to the entire operation of the reinsurance departments of QBE including, Underwriting, Claims, RI Placement, Operations, Credit Control, Finance and Actuarial. If you are an individual who loves problem solving, has an inquisitive mindset and a passion to change things then this is an exciting opportunity for a clear advancement in your current skills. Your new role The role will involve a complete replacement of all legacy outward reinsurance platforms over 3 - 7 years spanning all European operations and other Divisions within QBE. Expert in requirements documentation, including business, functional, reporting and data requirements within a Reinsurance Finance Operations function, to feed into the development of the Reinsurance System and Reporting output. Experienced in mapping and reconciling data and working with Reinsurance and Chart of Accounts concepts. Ability to work closely with business stakeholders as well as third parties to understand and clarify business needs and ensure these are translated into optimum solutions. Ensure high standards of service are maintained and improved upon. Determines own work priorities and activities in line with agreed plans to ensure the achievement of personal and team objectives. About you Reinsurance or Insurance experience is required. Ability to work closely with the project workstream team to deliver work package deliverables. Lead the execution of agreed approaches to deliver the outputs within agreed parameters. Facilitate and lead discussions with the business stakeholders and Reinsurance Transformation Lead regarding planning requirements, identify and document business, functional, reporting and data requirements. Manage the assigned deliverables, raising appropriate risks and issues to the attention of senior stakeholders, with mitigating actions Microsoft Power BI and SQL knowledge is preferred. Project Management software such as Jira is preferred. Proficiency in Microsoft Office (Excel, PowerPoint, Word & Visio) is required. Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, that's why we have created "At My Best". It's our connection, our way of showing we have your back. We understand that one size doesn't fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. It's in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA - because we know it's not just what we do that matters, it's how we do it that makes the difference. In addition to this, we also offer flexible parental leave for both parents and have several employee network groups that support and empower our diverse workforce. At QBE, we view our people as our most precious asset. We understand the importance of fostering a work environment that is responsive to the changing needs of today's workforce. QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation. Some of the award's QBE are proud to have won, been a finalist for, and shortlisted for include; Employer of the Year 2022Winner - Insurance Insider British Claims Awards 2022 Winner - InsurTech Award Insurance Times Claims Excellence Awards 2022 Winner - Claims Product Solution of the Year Working Families Best Practice Awards 2021 Finalist for: Best COVID-19 Response Insurance Post British Insurance Awards 2022 Shortlisted for: Best Customer Care, Diversity & Inclusion Initiative of the Year 2022, Specialist Insurer of the Year (for Construction), General Insurer of the Year We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Women's Empowerment Principles and Race at Work charter helps keep us accountable and transparent Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We know that diversity of thought, background and experience enables better decision making, improves the quality of our delivery and helps us to meet the needs of our customers.
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Aug 18, 2023
Full time
Every great story has a new beginning, and yours starts here. Welcome to Warner Bros. Discovery the stuff dreams are made of. Who We Are When we say, the stuff dreams are made of, we re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what s next From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive. The Global Technology Operations Center (GTOC) department consists of several teams that work together with a one-team approach, across the USA, UK and Poland. We are the first point of contact for technical and operational issues within Warner Bros. Discovery. The GTOC teams are responsible for initiating the major incident process, triaging technical problems and escalation to support our broadcast/streaming infrastructure. Junior Digital Analyst - Live Events, supports an extensive suite of Live, VOD, OTT/Digital Playout via client applications. You will report to the Duty Operations Manager and be part of a team made up of Juniors, Analysts and Senior Analysts. You will primarily focus on live Sports through our TNT, Eurosports, Discovery Plus and GCN brands. Think Olympics, Premier League, Champions League, ATP Tennis and Tour de France as a start. The position is a shift-based role, requiring some flexibility with working hours. You will be working as part of a unified team, which consists of members from multiple disciplines (Platforms, Networks & Digital), to form a dynamic technology-focused team, capable of monitoring all linear and non-linear output, as well as supporting IT infrastructure. You will be expected to use your operational analytics and incident management skills to provide support for all issue areas, working with support teams/engineers for a swift resolution to any technical issues. You will also be expected to support and educate your team members about new processes, while independently keeping your technical know-how up to date. Key Responsibilities Provide eyes on glass monitoring support during live events, aired on WBD s Direct to Consumer (DTC) propositions. Conduct Pre/During/Post Live checks on assets. Provide triage support by interrogating systems. Escalate incidents internally within the team for further support. Issue communications to business users in the event of an incident. Provide daily incident status reporting to business users. Update department support documentation promptly to reflect all changes (Knowledgebase, run books, etc ). Qualifications Previous experience in digital media. Working knowledge of MS Word, Excel or similar computer software systems. Education - Preferred Bachelor's degree in Digital Media, Information Systems, Computer Science, Business Administration, or related field or equivalent experience. Excellent interpersonal skills Preferred - Multilingual, ideally some understanding of European languages. How We Get Things Done This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview. The Legal Bits Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of our society and the world around us. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you re a qualified candidate with a disability and you need a reasonable accommodation in order to apply for this position, please contact us at .
Do you have extensive experience in Resource Planning? If so, we would love you to bring these skills to our team, helping them take the service to the next level! Over the last two years, the SSCL Resource Planning team (RP) has been through a huge transformation project with embedding RP methodologies through the front and back-office departments, implementing a WFM tool in NICE IEX SSCL and growth internally within the team. As a result, we are now looking for an experienced Senior Resource Planning Analyst to join the SSCL Joint Venture and continue its next phase of the journey. This is a great opportunity is for an expert Planner to partner with varying internal colleagues and departments, handle the Strategic Models and deliver on Customer, Business and Financial objectives. The role is remote, however there may be a requirement to visit one of our offices every now and then. What you'll be doing: Understand the key short, medium and long term requirements of the business and translate these into meaningful resource forecasts. Ensure resource forecasts and variables are adhered to; identifying and reporting service deviations and make recommendations to improve future performance. Maintaining and updating Resource models, monitoring, and reporting to the business to help deliver agreed service levels and the achievement of goals for Front Office and Back Office areas. Providing regular communication with all colleagues and clients in the area of expertise providing regular business commentary. Where required, support the Bid Team with Resource Models and FTE modelling. Facilitating the planning cycle by ensuring information flows into the Scheduling and Real Time team whilst developing feedback mechanisms to improve on future plans. Adopt the standard process methodologies of the RP team, continually improve on the processes and lead from the front with the wider RP team on methodologies. Supporting the Real Time and Scheduling team in developing their own standard methodologies. What you'll bring: Experience within a resource planning role within a back office / case management and contact centre environment. Understanding and experience of deploying and maintaining of Strategic Models / Capacity plans in an outsourced environment. Excellent understanding of Resource Planning methodologies including Erlang and Workload. Forecasting, supervising and reporting experience. Experience of working with workforce management tools would be vital, ideally with NICE IEX. Understanding of telephony platforms and associated data extracts is desirable i.e. Amazon AWS. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! The Team are a member of Forum (the professional body specialising in RP) and therefore you will have access to accredited courses and training opportunities. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Remote Security Clearance Level: SC Internal Recruiter: Theo Salary: upto £37,500 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about Sector/Company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for More hard-working Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Sep 24, 2022
Full time
Do you have extensive experience in Resource Planning? If so, we would love you to bring these skills to our team, helping them take the service to the next level! Over the last two years, the SSCL Resource Planning team (RP) has been through a huge transformation project with embedding RP methodologies through the front and back-office departments, implementing a WFM tool in NICE IEX SSCL and growth internally within the team. As a result, we are now looking for an experienced Senior Resource Planning Analyst to join the SSCL Joint Venture and continue its next phase of the journey. This is a great opportunity is for an expert Planner to partner with varying internal colleagues and departments, handle the Strategic Models and deliver on Customer, Business and Financial objectives. The role is remote, however there may be a requirement to visit one of our offices every now and then. What you'll be doing: Understand the key short, medium and long term requirements of the business and translate these into meaningful resource forecasts. Ensure resource forecasts and variables are adhered to; identifying and reporting service deviations and make recommendations to improve future performance. Maintaining and updating Resource models, monitoring, and reporting to the business to help deliver agreed service levels and the achievement of goals for Front Office and Back Office areas. Providing regular communication with all colleagues and clients in the area of expertise providing regular business commentary. Where required, support the Bid Team with Resource Models and FTE modelling. Facilitating the planning cycle by ensuring information flows into the Scheduling and Real Time team whilst developing feedback mechanisms to improve on future plans. Adopt the standard process methodologies of the RP team, continually improve on the processes and lead from the front with the wider RP team on methodologies. Supporting the Real Time and Scheduling team in developing their own standard methodologies. What you'll bring: Experience within a resource planning role within a back office / case management and contact centre environment. Understanding and experience of deploying and maintaining of Strategic Models / Capacity plans in an outsourced environment. Excellent understanding of Resource Planning methodologies including Erlang and Workload. Forecasting, supervising and reporting experience. Experience of working with workforce management tools would be vital, ideally with NICE IEX. Understanding of telephony platforms and associated data extracts is desirable i.e. Amazon AWS. If you are interested in this role but not sure if your skills and experience are exactly what we're looking for, please do apply, we'd love to hear from you! The Team are a member of Forum (the professional body specialising in RP) and therefore you will have access to accredited courses and training opportunities. Although this role is advertised as full-time, we support different ways of working and can offer a range of flexible working arrangements. So, if you're interested and need to work flexibly, we encourage you to apply and talk to us about what might be possible. Employment Type: Full-time Permanent Location: Remote Security Clearance Level: SC Internal Recruiter: Theo Salary: upto £37,500 DOE Benefits: 25 days annual leave with the choice to buy additional days, life assurance, pension, and generous flexible benefits fund. Loved reading about this job and want to know more about Sector/Company? Shared Services Connected Ltd was established as a joint venture between the Cabinet Office and Sopra Steria, in 2013 as part of the Government's Shared Services Strategy for More hard-working Government programme and operates from four regional centres of excellence: Blackpool; Newcastle; Newport; and York. We deliver best in class business transformation programmes to across the Public Sector with a target to release one billion pounds of savings to the public. We have established an enviable track record in the design and delivery of large-scale innovative HR, Payroll, IT, and Finance & Accounting solutions to significantly improve efficiencies and enhance service levels across Government and Public Sector. Our clients include several government agencies including the Department for Work and Pensions, Environment Agency Department for Education, Ministry of Justice and Home Office as well as the Metropolitan Police Service and the Construction Industry Training Board. We embrace difference as a source of creativity, innovation and competitive advantage and are striving to become a more diverse organisation. We welcome applications from people with a diverse variety of backgrounds and identities. We are committed to equality of opportunity for all and do not discriminate on the basis of race, religion, colour, gender, age, disability, sexual orientation or marital status. We have partnered with Vercida , the UK's largest diversity and inclusion focused careers site, where all our vacancies are available in an accessible format. If you require any adjustments to the recruitment process, to enable you to perform to the best of your ability, please let us know when completing your application. We participate in the Disability Confident scheme and are committed to offering an interview to any candidate with a disability, who meets the minimum criteria for the role. If you believe this could apply to you, please let us know when completing your application.
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager, the Senior SEO Analyst for BBC iPlayer will help drive our mission and will be an integral part in delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the most exciting and innovative video products in the World. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to BBC iPlayer and therefore, its audiences. The Senior SEO Analyst for BBC iPlayer will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC iPlayer website. Monitoring, improving upon and maintaining the technical SEO health of BBC iPlayer. Being a key point of contact for SEO support within the iPlayer product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC iPlayer. Educating teams on how to use SEO data to improve BBC iPlayer and empower decision making. Working closely with the Digital Marketing team to ensure SEO is considered and embedded into marketing campaigns. Contributing towards the Digital Marketing teams efforts in App Store Optimisation of the iPlayer app. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and their impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in video content and the value it can provide to audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Perm Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18 th March until further notice all assessments and interviews will be conducted remotely. For more information go to Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Sep 24, 2022
Full time
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager, the Senior SEO Analyst for BBC iPlayer will help drive our mission and will be an integral part in delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the most exciting and innovative video products in the World. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to BBC iPlayer and therefore, its audiences. The Senior SEO Analyst for BBC iPlayer will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC iPlayer website. Monitoring, improving upon and maintaining the technical SEO health of BBC iPlayer. Being a key point of contact for SEO support within the iPlayer product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC iPlayer. Educating teams on how to use SEO data to improve BBC iPlayer and empower decision making. Working closely with the Digital Marketing team to ensure SEO is considered and embedded into marketing campaigns. Contributing towards the Digital Marketing teams efforts in App Store Optimisation of the iPlayer app. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and their impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in video content and the value it can provide to audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Perm Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. The situation regarding the coronavirus outbreak is developing quickly and the BBC is keen to continue to ensure the safety and wellbeing of people across the BBC, while continuing to protect our services. To reduce the risk access to BBC buildings is limited to those essential to our broadcast output. From Wednesday 18 th March until further notice all assessments and interviews will be conducted remotely. For more information go to Mae'r sefyllfa gyda'r coronafeirws yn datblygu'n gyflym, ac mae'r BBC yn awyddus i barhau i sicrhau diogelwch a lles pobl ar draws y BBC, gan barhau i warchod ein gwasanaethau hefyd. I leihau'r risg, dim ond y bobl sy'n hanfodol i'n hallbwn darlledu fydd yn cael mynediad i adeiladau'r BBC. O ddydd Mercher 18 fed Mawrth ymlaen, bydd pob asesiad a chyfweliad yn cael ei gynnal o bell, nes rhoddir gwybod yn wahanol. I gael mwy o wybodaeth, ewch i About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing to the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting to the SEO Manager, the Senior SEO Analyst for BBC Children's & Education will help drive our mission and will be an integral part of delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on a vast array of popular websites ranging from BBC Bitesize to CBBC and CBeebies whilst also supporting our long-tail products. We're looking for someone with a passion for SEO and who also shares our vision for the value that SEO can provide to BBC C&E and therefore, its audiences. The Senior SEO Analyst for BBC Children's & Education will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of BBC C&E websites. Monitoring, improving upon and maintaining the technical SEO health of the BBC C&E Online estate. Being a key point of contact for SEO support within the C&E product team and wider product group. Contributing to the Digital Marketing teams efforts in App Store Optimisation of C&E's range of apps. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC C&E. Educating teams on how to use SEO data to improve BBC C&E and empower decision-making. Working closely with the editorial teams such as Newsround on our approach to editorial SEO. Building strong relationships with key stakeholders to ensure SEO is included in senior decision-making. Supporting the wider SEO team on pan-BBC and product-specific targets and priorities. Are you the right candidate? Essential Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and its impact on ranking. Strong knowledge of App Store Optimisation techniques and analysis. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. Desirable An interest in websites and content for young people and parents and the value it can provide to them. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location:Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Sep 24, 2022
Full time
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing to the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting to the SEO Manager, the Senior SEO Analyst for BBC Children's & Education will help drive our mission and will be an integral part of delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on a vast array of popular websites ranging from BBC Bitesize to CBBC and CBeebies whilst also supporting our long-tail products. We're looking for someone with a passion for SEO and who also shares our vision for the value that SEO can provide to BBC C&E and therefore, its audiences. The Senior SEO Analyst for BBC Children's & Education will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of BBC C&E websites. Monitoring, improving upon and maintaining the technical SEO health of the BBC C&E Online estate. Being a key point of contact for SEO support within the C&E product team and wider product group. Contributing to the Digital Marketing teams efforts in App Store Optimisation of C&E's range of apps. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC C&E. Educating teams on how to use SEO data to improve BBC C&E and empower decision-making. Working closely with the editorial teams such as Newsround on our approach to editorial SEO. Building strong relationships with key stakeholders to ensure SEO is included in senior decision-making. Supporting the wider SEO team on pan-BBC and product-specific targets and priorities. Are you the right candidate? Essential Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and its impact on ranking. Strong knowledge of App Store Optimisation techniques and analysis. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. Desirable An interest in websites and content for young people and parents and the value it can provide to them. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location:Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager and Senior SEO Analyst, the SEO Analyst for BBC Sport will help drive our mission and will be an integral part in delivering SEO briefs at a product and editorial level. The SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the worlds largest and most popular sport websites. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to BBC Sport and therefore, its audiences. The SEO Analyst for BBC Sport will be responsible for: Working with the Senior SEO Analyst in implementing the BBC Sport and pan-BBC SEO strategy. Assisting the Senior SEO Analyst in driving technical SEO change across the BBC Sport website. Reporting on the overall SEO health of the BBC Sport online estate and identifying areas for improvement. Being proactive on ranking opportunities and creating briefs on how we can achieve a desired goal. Working with the data team to ensure SEO data is useful, interesting and actionable. Implementing our editorial SEO strategy with editorial teams and stakeholders on an event by event basis. Being a key contributor within the BBC SEO community to contribute towards our goal of creating a culture of SEO across the organisation. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Practical knowledge of editorial/content optimisation techniques and its impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in sport and the value it can provide to our audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Knowledge or experience in working on App Store Optimisation An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Senior Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Sep 24, 2022
Full time
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager and Senior SEO Analyst, the SEO Analyst for BBC Sport will help drive our mission and will be an integral part in delivering SEO briefs at a product and editorial level. The SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the worlds largest and most popular sport websites. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to BBC Sport and therefore, its audiences. The SEO Analyst for BBC Sport will be responsible for: Working with the Senior SEO Analyst in implementing the BBC Sport and pan-BBC SEO strategy. Assisting the Senior SEO Analyst in driving technical SEO change across the BBC Sport website. Reporting on the overall SEO health of the BBC Sport online estate and identifying areas for improvement. Being proactive on ranking opportunities and creating briefs on how we can achieve a desired goal. Working with the data team to ensure SEO data is useful, interesting and actionable. Implementing our editorial SEO strategy with editorial teams and stakeholders on an event by event basis. Being a key contributor within the BBC SEO community to contribute towards our goal of creating a culture of SEO across the organisation. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Practical knowledge of editorial/content optimisation techniques and its impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in sport and the value it can provide to our audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Knowledge or experience in working on App Store Optimisation An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Senior Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager, the Senior SEO Analyst for BBC World Service will help drive our mission and will be an integral part in delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the worlds largest and most popular news websites who provide news for millions of people across the globe. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to the World Service and therefore, its audiences. The Senior SEO Analyst for BBC World Service will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC World Service website. Monitoring, improving upon and maintaining the technical SEO health of the BBC World Service Online estate. Being a key point of contact for SEO support within the World Service product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC World Service. Working with and educating teams across the world on how to use SEO data to improve the World Service and empower decision making. Working closely with the BBC Growth Team and News journalists on our approach to editorial SEO. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Experience of working on international SEO techniques to rank websites across multiple countries and languages. Practical knowledge of editorial/content optimisation techniques and its impact on news ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in news and the value it can provide to our audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Knowledge or experience in working on App Store Optimisation Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Sep 24, 2022
Full time
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting into the SEO Manager, the Senior SEO Analyst for BBC World Service will help drive our mission and will be an integral part in delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the worlds largest and most popular news websites who provide news for millions of people across the globe. We're looking for someone with a passion for SEO and also shares our vision for the value that SEO can provide to the World Service and therefore, its audiences. The Senior SEO Analyst for BBC World Service will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC World Service website. Monitoring, improving upon and maintaining the technical SEO health of the BBC World Service Online estate. Being a key point of contact for SEO support within the World Service product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC World Service. Working with and educating teams across the world on how to use SEO data to improve the World Service and empower decision making. Working closely with the BBC Growth Team and News journalists on our approach to editorial SEO. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Experience of working on international SEO techniques to rank websites across multiple countries and languages. Practical knowledge of editorial/content optimisation techniques and its impact on news ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in news and the value it can provide to our audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Knowledge or experience in working on App Store Optimisation Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting to the SEO Manager, the Senior SEO Analyst for BBC Sounds will help drive our mission and will be an integral part of delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the most exciting and growing audio products in the world. We're looking for someone with a passion for SEO and who also shares our vision for the value that SEO can provide to BBC Sounds and therefore, its audiences. The Senior SEO Analyst for BBC Sounds will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC Sounds website. Monitoring, improving upon and maintaining the technical SEO health of BBC Sounds. Being a key point of contact for SEO support within the Sounds product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC Sounds. Educating teams on how to use SEO data to improve BBC Sounds and empower decision making. Working closely with the Digital Marketing team to ensure SEO is considered and embedded into any campaigns. Contributing towards the Digital Marketing teams efforts in App Store Optimisation of the Sounds app. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and their impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in audio content such as podcasts and radio and the value it can provide to audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Sep 24, 2022
Full time
Job Introduction The BBC SEO team's mission is to ensure new and returning audiences are discovering and choosing the BBC in search engines whilst also contributing towards the wider Product Group strategy. We do this by growing our search engine audiences and by creating a culture of SEO at the BBC. This will be achieved by embracing technical innovation, approaching editorial optimisation with creativity and empowering our teams with search data. Role Responsibility Reporting to the SEO Manager, the Senior SEO Analyst for BBC Sounds will help drive our mission and will be an integral part of delivering the SEO strategy at a product and editorial level. The Senior SEO Analyst will also support and feed into the overall BBC SEO team to ensure the BBC can benefit from our decisions at an organisational level. This is an exciting role with the opportunity to work on one of the most exciting and growing audio products in the world. We're looking for someone with a passion for SEO and who also shares our vision for the value that SEO can provide to BBC Sounds and therefore, its audiences. The Senior SEO Analyst for BBC Sounds will be responsible for: Identifying, prioritising and driving technical innovation to improve SEO of the BBC Sounds website. Monitoring, improving upon and maintaining the technical SEO health of BBC Sounds. Being a key point of contact for SEO support within the Sounds product team and wider product group. Working with the data team to ensure SEO data is properly ingested, organised and made available to BBC Sounds. Educating teams on how to use SEO data to improve BBC Sounds and empower decision making. Working closely with the Digital Marketing team to ensure SEO is considered and embedded into any campaigns. Contributing towards the Digital Marketing teams efforts in App Store Optimisation of the Sounds app. Building strong relationships with key stakeholders to ensure SEO is included in senior decision making. Supporting the wider SEO team on pan-BBC and product specific targets and priorities. Are you the right candidate? For your application to be considered, you'll need to have the following: Strong knowledge of SEO best practice and extensive knowledge of search engine technology. Able to solve and provide guidance on complex technical SEO problems and briefs. Practical knowledge of editorial/content optimisation techniques and their impact on ranking. Experience of working with, analysing and reporting on large data sets to improve upon SEO. Can present complex concepts in a simple manner to ensure teams are able to act upon recommendations. Strong experience of using industry-standard SEO tools. If you also have the below, it will be beneficial to your application: An interest in audio content such as podcasts and radio and the value it can provide to audiences. Experience of working with data visualisation tools such as Tableau or Google Data Studio. Experience of line managing and leading a small team towards a shared goal. An understanding of or interest in languages such as SQL, Python or R. NB: Please note the internal BBC job title will be 'Principal Data Analyst' Package Description Band: D Contract type: Permanent Location: Hybrid working (part home/part office). Office base can be Salford, Glasgow, Cardiff, Newcastle or London We're happy to discuss flexible working. Please indicate your choice under the flexible working question in the application . There is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. Flexible working will be part of the discussion at offer stage. Excellent career progression - the BBC offers great opportunities for employees to seek new challenges and work in different areas of the organisation. Unrivalled training and development opportunities - our in-house Academy hosts a wide range of internal and external courses and certification. Benefits - We offer a competitive salary package, a flexible 35-hour working week for work-life balance and 26 days (1 of which is a corporation day) with the option to buy an extra 5 days, a defined pension scheme and discounted dental, health care, gym and much more. About the BBC We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours in the document attached below. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here
Role: Senior Software Developer (Java) (full or part time) Division: Assessment & Qualifications Delivery Location: Rotherham or London, UK. Hybrid-working About UK Assessment & Qualifications We are responsible for the delivery of nearly 4 million examination results per annum, including A-Level, GCSE, BTEC and T-levels for students in UK and International centres. Our in-house systems process every learner from registration to marking and certification, in a highly regulated business. We currently operate a hybrid estate of predominantly bespoke systems, with an ongoing strategic transformation programme to migrate from on-prem to cloud based, cost effective, scalable and resilient services. About the job The position is for a Senior Developer to work on mainly greenfield development projects to build new serverless microservice based cloud applications in AWS. Currently we are in the middle of a large programme to migrate from monoliths with large areas of overlapping functionality to a capability-based model, which can scale and adapt to an ever faster changing educational landscape. About you We'd expect that you'll have at least 3 years' relevant experience as a full-stack developer or similar role, developing solutions that provide real benefit to users, and working in an Agile project delivery environment using Scrum or Kanban. Key Skills & Experience Applying development methodologies like TDD, CI/CD pipelines, Infrastructure as Code Building backend services and Web APIs Strong skills in Java using Spring Boot Building web single page applications using frameworks like React, Angular or Vue Applying best practices for chosen development platform Persisting data using relational (SQL) and/or document databases Understand modern application architectures and how they can be applied, like Microservice / Service Oriented Architectures Experience in cloud native application development and cloud architecture/infrastructure Providing overall software architecture guidance in terms of best practice when it comes to development Mentoring more junior members of the team in overall software development Working with product owner and business analyst to refine and estimate requirements Working with the project managers, product owners and operation team to ensure application are successfully delivered to production Providing production support to application Strong interpersonal and communication skills Required Skills & Experience Spring boot Docker and containers Designing, developing, and deploying cloud applications React Typescript GraphQL Jenkins Terraform AWS Services NodeJS (Optional) Python (Optional) The role is aligned to either our Rotherham or central London offices. Our Rotherham office is located at Junction 1 of the M18, making it commutable from Sheffield, Leeds, Doncaster, Derby or Nottingham. We have worked from home throughout the pandemic, but have adopted hybrid working now national restrictions are lifted; for this role that means visiting your base office no more than once a week with the possibility of occasional travel to other Pearson sites, however, adjustments to this due to personal circumstances & preferences are possible. We work a 37.5 hour week, with all our team free to flex their day around our core hours, which are Monday to Friday, 10 to 4 GMT/BST. School runs, etc can be accommodated. Other flexible working patterns can be considered, including part-time working and non-traditional hours. As we regularly work with global teams, particularly in India and the US, there may be the occasional need to accommodate meetings outside of core hours. For this role there is a requirement to provide occasional out of hours support during business critical periods. We actively encourage our staff to participate in at least 40 hours of training a year, and offer relevant AWS training and certification as part of this role. Your benefits and rewards Here at Pearson we offer a range of benefits, which include: 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age Life, private medical and dental care insurance options, plus free eye tests Stock/share purchase options Maternity, paternity, and family care leave as well as flexible working policies An employee wellbeing assistance programme Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts Diversity and Inclusion at Pearson We're committed to equity and opportunity, so that all learners can realise the life they imagine and see themselves in our services and products. We believe learning is a powerful force for change and that diversity, equity and inclusion are fundamental to who we are. We're committed to addressing all forms of systematic racism, discrimination and inequality in everything we do. We also believe in giving everyone in the company the chance to help shape a more inclusive culture, in which everyone feels a sense of belonging and in which everyone acts with integrity day-in, day-out. To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here. Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience. We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity. The information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. We are a Stonewall Gold and Top 20 LGBT+ inclusive employer, Investors in People Gold, Race Charter signatory, Disability Confident employer and Working Mums Top Employer. Job: TECHNOLO
Sep 24, 2022
Full time
Role: Senior Software Developer (Java) (full or part time) Division: Assessment & Qualifications Delivery Location: Rotherham or London, UK. Hybrid-working About UK Assessment & Qualifications We are responsible for the delivery of nearly 4 million examination results per annum, including A-Level, GCSE, BTEC and T-levels for students in UK and International centres. Our in-house systems process every learner from registration to marking and certification, in a highly regulated business. We currently operate a hybrid estate of predominantly bespoke systems, with an ongoing strategic transformation programme to migrate from on-prem to cloud based, cost effective, scalable and resilient services. About the job The position is for a Senior Developer to work on mainly greenfield development projects to build new serverless microservice based cloud applications in AWS. Currently we are in the middle of a large programme to migrate from monoliths with large areas of overlapping functionality to a capability-based model, which can scale and adapt to an ever faster changing educational landscape. About you We'd expect that you'll have at least 3 years' relevant experience as a full-stack developer or similar role, developing solutions that provide real benefit to users, and working in an Agile project delivery environment using Scrum or Kanban. Key Skills & Experience Applying development methodologies like TDD, CI/CD pipelines, Infrastructure as Code Building backend services and Web APIs Strong skills in Java using Spring Boot Building web single page applications using frameworks like React, Angular or Vue Applying best practices for chosen development platform Persisting data using relational (SQL) and/or document databases Understand modern application architectures and how they can be applied, like Microservice / Service Oriented Architectures Experience in cloud native application development and cloud architecture/infrastructure Providing overall software architecture guidance in terms of best practice when it comes to development Mentoring more junior members of the team in overall software development Working with product owner and business analyst to refine and estimate requirements Working with the project managers, product owners and operation team to ensure application are successfully delivered to production Providing production support to application Strong interpersonal and communication skills Required Skills & Experience Spring boot Docker and containers Designing, developing, and deploying cloud applications React Typescript GraphQL Jenkins Terraform AWS Services NodeJS (Optional) Python (Optional) The role is aligned to either our Rotherham or central London offices. Our Rotherham office is located at Junction 1 of the M18, making it commutable from Sheffield, Leeds, Doncaster, Derby or Nottingham. We have worked from home throughout the pandemic, but have adopted hybrid working now national restrictions are lifted; for this role that means visiting your base office no more than once a week with the possibility of occasional travel to other Pearson sites, however, adjustments to this due to personal circumstances & preferences are possible. We work a 37.5 hour week, with all our team free to flex their day around our core hours, which are Monday to Friday, 10 to 4 GMT/BST. School runs, etc can be accommodated. Other flexible working patterns can be considered, including part-time working and non-traditional hours. As we regularly work with global teams, particularly in India and the US, there may be the occasional need to accommodate meetings outside of core hours. For this role there is a requirement to provide occasional out of hours support during business critical periods. We actively encourage our staff to participate in at least 40 hours of training a year, and offer relevant AWS training and certification as part of this role. Your benefits and rewards Here at Pearson we offer a range of benefits, which include: 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age Life, private medical and dental care insurance options, plus free eye tests Stock/share purchase options Maternity, paternity, and family care leave as well as flexible working policies An employee wellbeing assistance programme Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts Diversity and Inclusion at Pearson We're committed to equity and opportunity, so that all learners can realise the life they imagine and see themselves in our services and products. We believe learning is a powerful force for change and that diversity, equity and inclusion are fundamental to who we are. We're committed to addressing all forms of systematic racism, discrimination and inequality in everything we do. We also believe in giving everyone in the company the chance to help shape a more inclusive culture, in which everyone feels a sense of belonging and in which everyone acts with integrity day-in, day-out. To learn more about Pearson's commitment to a diverse and inclusive workforce, please click here. Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience. We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity. The information you provide will stay confidential and will be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process. We are a Stonewall Gold and Top 20 LGBT+ inclusive employer, Investors in People Gold, Race Charter signatory, Disability Confident employer and Working Mums Top Employer. Job: TECHNOLO
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).
Sep 24, 2022
Full time
Description Description Job summary Are you interested in accelerating a growing business? Part of the Amazon Consumer Payments organization, Amazon's fast-growing Gift Card business serves critical customer needs of gifting and paying access. The Gift Card team is responsible for creating and enhancing gift cards and stored value products sold globally through various channels, including the Amazon website, Corporate sales, and Brick & Mortar third-party retail stores. Our product lines include electronic gift cards, physical cards, and programmatic interfaces that allow on-demand gift card issuance for corporate partners. We are looking for a seasoned Program Manager with technical acumen to join our Gift Cards team who will support our worldwide corporate clients and distribution partners, for all their API integration and production (post launch) needs. Acting as a key point of contact, you will take ownership of urgent issues, engage with the business and technical teams to drive the resolution. You'll work cross functionally across multiple teams to deliver a portfolio of exciting, strategic projects on behalf of the worldwide customer base, using data driven decisions to recommend prioritization with product and addressing our customers needs. You will work directly with our customers business and technical teams to communicate & build a roadmap of projects to streamline their gift card ordering experience via our API set. Experience with the payments industry is preferred but not a must. The ideal candidate will be passionate about their work, self-motivated, detail oriented and have excellent problem-solving skills. They will have strong communication and project-management skills, and will be able to translate technical problems, root cause and solutions in a clear and easy-to-understand way for business stakeholders. They will act as a bridge between the business and technical teams dealing with highly ambiguous problems, taking full control and responsibility for finding simple solutions to complex problems. Key job responsibilities -Integration and Case Management: Provide support to our Gift Card partners for product and API-related questions. Manage API integrations for our mid size corporate clients, as well as large 3rd party partners worldwide. -Subject Matter Expert (SME) - Develop deep knowledge of Amazon Gift Card On Demand (AGCOD) API functions. Act as a trusted adviser to our customers, as well as our internal business development and Sales teams worldwide. -Portfolio Project Management - Partner with business stakeholders and engineering to proactively identify, drive, build improvements, enhancements, and system customization that solve our Gift Card business needs. Technical Translation - Collaborate with the engineering and business teams to understand the scope and impact of production issues. Facilitate discussions to ensure Business understands the pros and cons of the proposed tech solutions for case management. -Continual Program Improvement - Partner Integrations Manager will work with worldwide product team to develop step by step instruction guides for routine operations. Documentation drives consistency and reduces gaps in system knowledge for new and existing team members. -Reporting - Provide monthly and quarterly reporting with a data-centric approach to stakeholders on key integrations, support case volume, hot issues, as well as identifying areas of opportunities.Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).Basic Qualifications -5+ years of relevant professional experience as a Support Analyst, Technical Support, Operations Support or related role -Proficiency with Web Services, REST APIs, HTTP, XML, JSON and automation tools such as postman collections. -Ability to identify recurring technical issues and propose solutions to address the root of the problems -Independently investigate and implement solutions to technical and non-technical issues. -Strong attention to detail and excellent problem-solving skills -Excellent written and oral communication skills, including translating findings into compelling recommendations, polished deliverables, and actionable solutions. -Business Development/Account management/Sales experience with strong technical background is advantageous.Preferred Qualifications -Proven ability to communicate with business and technical audiences at all levels, including demonstrated success influencing senior leaders and decision makers. -Knowledge or experience in the Payments or Gift Card industry and experience with or other CRM systems. -Demonstrated ability to dive deep in understanding our business, projects, and opportunities to improve the outcomes of our largest strategic projects and programs. -Advanced computer literacy in Microsoft Office (especially MS Excel) applications. -Fluent in extracting data through SQL or other means (Looker, Tableau, Elastic) -Experience with Linux & AWS Infrastructure(Lambda, S3) -Basic knowledge of at least one general purpose programming languages is preferred (Java, C#, Python, JavaScript). Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice () to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial (tel:). If calling from Ireland, please dial (tel:).