Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Mar 27, 2023
Full time
Our client is looking for an IT support analyst to join their small London based team.
This is a full-time permanent role that is predominantly based in the London office in the West End. It is a varied role that spreads across all Level 1 and Level 2 support and extends into Level 3 support for some systems.
The role involves:
IT systems administration and maintenance
Troubleshooting IT problems
IT security investigations
Data Backups
Generation of regular IT system performance and activity reports
Device management and operating system rebuilds
IT Change management
Documentation
Training of staff in the use of IT systems
General IT support and advice/sounding board for management
Desired competencies for candidates are:
- A very high level of discipline and trustworthiness - Tertiary qualification in IT systems administration and/or networking - Minimum of 2-3 years of experience in previous IT roles - Strong analytical skills. Driven by process and identifying opportunities for process improvement - Strong interpersonal skills and an excellent standard of both written and spoken English - A deep understanding of cyber security issues - Familiarity with Microsoft Active Directory environment. Detailed knowledge of Windows 10 administration - Experience installing operating systems on laptops/desktops - A detailed understanding of TCP/IP networking. Familiarity with Cisco networking to CCNA level or higher - Proficient use of Excel, Word - SQL, HTML or C# (.Net) skills are an advantage - Familiarity with Cisco security products such as Stealthwatch, ESA, WSA, ISE is an advantage - Familiarity with collaboration software such as Microsoft SharePoint, Cisco Unified Communications Manager or Cisco Meeting Server is an advantage - Familiarity with mobile device management is an advantage - Ability to work flexible hours
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Mar 28, 2024
Full time
1st Line Support Helpdesk Analyst Paddock Wood £22k - £26k DOE Do you have experience of working in a MSP? Are you looking to advance your career in IT? Maybe you have some 1st line Support experience and are looking to progress your career with a leading MSP? Looking for a company to invest in your Training? Ideally we are looking or candidates from a Managed Services Background but will consider other candidates who have a customer focused attitude. As part of the dedicated Services Desk, the 1st Line Support Helpdesk Analyst will work closely with the team supporting and helping clients succeed through technology. As first line support, you will be the first point of contact, providing exceptional telephone and remote support and if necessary an onsite response Due to the fast pace of a 1st line team, we require 1st line engineers to work from the office 5 days a week. Working hours are 8.30am to 17:30 This is a fun and rewarding environment where people are looked after and enabled to reach their full potential Duties Provide Remote/Onsite 1st Line support to clients relating to their core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory First point of contact for support calls Installation work of core technologies - Microsoft 365, SharePoint, MS Desktop (Windows 11), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Achieve both personal and team Golden KPIs targets such as customer satisfaction Working in order of SLA and priority of tickets System documentation Requirements Great customer service skills Positive and passionate about technology Good problem solving skills 1st Line level Experience with most of our core technologies: Microsoft 365, SharePoint, MS Desktop (Windows 10), Switches, Routers, Firewalls (WatchGuard), DHCP, DNS, MS Office (2010/365), Antivirus, Printers & Active Directory Benefits 25 days holiday Your Birthday as a bonus annual leave day Annual Staff Bonus Pension scheme 2 weeks of dedicated training days Service Desk gamification rewards Free onsite parking Ride2work Scheme Fully airconditioned offices Onsite Games Room Dress down Fridays Unlimited free fruit and soft drinks. Beans to cup coffee machine Company paid quarterly social events New client introduction bonus New staff introduction bonus Regular anonymous pulse surveys to help us help you PerkBox discounts and offers Our client values diversity and operates a fair recruitment process free of discrimination. Due to the nature of this role, candidates will be expected to pass security clearance.
Your new company Renowned Asset Management Company Your new role The successful candidate will work as part of the IT team, completing business critical changes as we seek to undertake a programme of work to further enhance our operating environment. Whilst we expect the role to cover all aspects of technology change, the successful candidate will have good business knowledge, understanding the full trade lifecycle and accounting principles. This is a hands-on role which will provide an excellent platform for personal development, and would ideally suit somebody that has a good technical grounding in some or all of our applications (further information below), but that wants more direct business exposure than such a role usually permits.The lean nature of the our team means that this role will be involved in all stages of change: documenting current processes and future requirements; designing, developing and implementing changes; writing and executing test scripts; liaising with vendors and suppliers; overseeing user acceptance testing and day to day post implementation and on-going support. We are looking for someone with a detailed knowledge of front to back office applications, who understands the business processes behind them and who is equally comfortable liaising with business teams as application vendors and technology teams. The description of key responsibilities below is for guidance only and is subject to change as the requirements of the team change and as the role develops. What you'll need to succeed - Prior experience of working with two or more of SimCorp Dimension, Coric, ThinkFolio, Informatica, Flextrade and Satuit.- Strong technical knowledge of other development languages.- IMC or similar industry qualification.- Experience of using, configuring and/or developing MS SharePoint.- Experienced in use of change management processes and version control.- A minimum of 7 years' experience of working in an Investment Management firm.- A minimum of 5 years detailed experience of working with SQL Server. - Educated to a graduate level (2.1 or above). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 28, 2024
Full time
Your new company Renowned Asset Management Company Your new role The successful candidate will work as part of the IT team, completing business critical changes as we seek to undertake a programme of work to further enhance our operating environment. Whilst we expect the role to cover all aspects of technology change, the successful candidate will have good business knowledge, understanding the full trade lifecycle and accounting principles. This is a hands-on role which will provide an excellent platform for personal development, and would ideally suit somebody that has a good technical grounding in some or all of our applications (further information below), but that wants more direct business exposure than such a role usually permits.The lean nature of the our team means that this role will be involved in all stages of change: documenting current processes and future requirements; designing, developing and implementing changes; writing and executing test scripts; liaising with vendors and suppliers; overseeing user acceptance testing and day to day post implementation and on-going support. We are looking for someone with a detailed knowledge of front to back office applications, who understands the business processes behind them and who is equally comfortable liaising with business teams as application vendors and technology teams. The description of key responsibilities below is for guidance only and is subject to change as the requirements of the team change and as the role develops. What you'll need to succeed - Prior experience of working with two or more of SimCorp Dimension, Coric, ThinkFolio, Informatica, Flextrade and Satuit.- Strong technical knowledge of other development languages.- IMC or similar industry qualification.- Experience of using, configuring and/or developing MS SharePoint.- Experienced in use of change management processes and version control.- A minimum of 7 years' experience of working in an Investment Management firm.- A minimum of 5 years detailed experience of working with SQL Server. - Educated to a graduate level (2.1 or above). What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Service Desk Analyst, Helpdesk Support Analyst required to work for a Law Firm based in the City of London. You MUST have solid First Line IT Support / Helpdesk Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as Office 2016, Office 365, Windows Azure, Active Directory and maybe even SharePoint. Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to work under pressure in a busy environment. Ideally you will come from a professional services background. The role is hybrid 50%: one-week in the office and one-week WFH. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
Mar 28, 2024
Full time
Service Desk Analyst, Helpdesk Support Analyst required to work for a Law Firm based in the City of London. You MUST have solid First Line IT Support / Helpdesk Support experience with excellent troubleshooting skills within the Microsoft Technology Stack such as Office 2016, Office 365, Windows Azure, Active Directory and maybe even SharePoint. Attitude is key here. You MUST have an excellent telephone manner, brilliant communication skills and have the ability to work under pressure in a busy environment. Ideally you will come from a professional services background. The role is hybrid 50%: one-week in the office and one-week WFH. This is a great opportunity and salary is dependent upon experience. Apply now for more details.
System Process Analyst - Permanent Salary : £65,000 - £75,000 per annum + 15% Bonus Location : Hybrid - 3 days per week in Central London Office Our London-based Insurance client is seeking a talented System Process Analyst to head up the development of new Technology Systems and Performance functions. Key Responsibilities: Demonstrate expertise in various technology processes, encompassing testing and projects. Proven experience in assessing and enhancing immature processes. Ability to create comprehensive process narratives and flows. A keen eye for identifying automation opportunities. Additional Qualities: Excellent communication skills, especially when collaborating with diverse business owners. Proficiency in data and analytics is advantageous. Familiarity with critical technologies such as Azure, Tablo, Power BI, and SharePoint. ITIL certification is a bonus, but not mandatory. A background in finance is advantageous but not required. If you possess the skills and qualities outlined above, we invite you to apply by sending your CV to with the subject heading "System Process Analyst - Apply."
Mar 28, 2024
Full time
System Process Analyst - Permanent Salary : £65,000 - £75,000 per annum + 15% Bonus Location : Hybrid - 3 days per week in Central London Office Our London-based Insurance client is seeking a talented System Process Analyst to head up the development of new Technology Systems and Performance functions. Key Responsibilities: Demonstrate expertise in various technology processes, encompassing testing and projects. Proven experience in assessing and enhancing immature processes. Ability to create comprehensive process narratives and flows. A keen eye for identifying automation opportunities. Additional Qualities: Excellent communication skills, especially when collaborating with diverse business owners. Proficiency in data and analytics is advantageous. Familiarity with critical technologies such as Azure, Tablo, Power BI, and SharePoint. ITIL certification is a bonus, but not mandatory. A background in finance is advantageous but not required. If you possess the skills and qualities outlined above, we invite you to apply by sending your CV to with the subject heading "System Process Analyst - Apply."
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on or
Mar 28, 2024
Full time
Are you currently working in the IT/Tech Industry and want to utilise your skills? Are you looking for a role where you can add value and progress your career? If the answer is yes! Then this may be the role for you: Job Title: First Line Support - Service Desk Analyst My client is a leading global technology solutions provider, delivering operational excellence and industry-standard practices across various sectors. With over 25 years of expertise, their commitment has made them a trusted partner for clients worldwide. Located in York, they prioritise building strong relationships and fostering a positive work environment. This position involves owning, assessing, and directing user queries and technical incidents for internal and external customers. The role requires integration into the internal IT processes and support across all divisions to ensure service excellence and customer success. Responsibilities: Handle first and second level user queries for both internal and external customers. Proactively monitor systems and equipment status. Manage and prioritise incidents effectively, utilising incident management best practices. Provide support via phone, email, or remote assistance. Collaborate with other divisions to expedite issue resolution. Assist in producing customer reports with relevant information. Desirable requirements: Technical experience in operating systems (Microsoft Windows), Active Directory, Mimecast, Microsoft Office tools, Microsoft Teams & SharePoint, laptop maintenance, and security services. Familiarity with technology brands such as Dell, Cisco, HP, and NetApp. Proficiency in Microsoft Word, Excel, and PowerPoint. Experience in data center technologies. Familiarity with Service Desk tools such as ServiceNow. Mandatory requirements: Previous IT working background. Excellent customer focus and communication skills. Strong analytical capabilities. Ability to work independently and in a team. Possession of a full driving license. Ability to work from the office in York 5 days per week. If this sounds like you, then please contact Natalie on or
IT SUPPORT ANALYST CITY OF LONDON & ROMFORD £30,000 to £32,000 + ON CALL ALLOWANCE POST PROBATION A leading Chartered Accountancy firm in the heart of the city is hiring an IT Support Analyst to join their team. The company has a lovely modern office environment and operates on a hybrid basis. They have great company culture, with twice yearly salary reviews along with progression and development opportunities. The IT Support team plays an essential role within a fast-paced environment that keeps the business running smoothly. They are seeking an enthusiastic, communicative and driven individual to help deliver 1st, 2nd and elements of 3rd line IT support. Key responsibilities of the IT Support Analyst are: Act as an escalation point for the internal IT Support team. To deliver IT support to a varied user base of over 800 users including fee earners and VIPs To help with new starter inductions, become an application super user and provide training to users To adhere to and assist in creation of IT processes and daily tasks. Work within a shift rotation (between Mon-Fri) and provide out of hours support (24/7) on rotation Home office will be Romford with a rotation working at site and from home with occasional City visit As IT Support Analyst you must have: Excellent working knowledge of Windows 10, Office 365, and desktop/laptop imaging (Microsoft AutoPilot) Working experience of Active Directory / Azure Active Directory and Exchange Knowledge of MS SharePoint online Take initiatives and provide inputs for process improvements within the team to enhance efficiency. Creating & updating knowledge base articles & technical documentation as required Positive can-do attitude and approach to working within an existing IT team, in a company that has a strong and friendly culture Knowledge of service management methodologies (ITIL), ITSM tools & Processes Technically capable, able to demonstrate excellent troubleshooting skills A great opportunity for an experienced IT Support Analyst to join a well-established Accountancy firm. Send your CV to apply today. May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 27, 2024
Full time
IT SUPPORT ANALYST CITY OF LONDON & ROMFORD £30,000 to £32,000 + ON CALL ALLOWANCE POST PROBATION A leading Chartered Accountancy firm in the heart of the city is hiring an IT Support Analyst to join their team. The company has a lovely modern office environment and operates on a hybrid basis. They have great company culture, with twice yearly salary reviews along with progression and development opportunities. The IT Support team plays an essential role within a fast-paced environment that keeps the business running smoothly. They are seeking an enthusiastic, communicative and driven individual to help deliver 1st, 2nd and elements of 3rd line IT support. Key responsibilities of the IT Support Analyst are: Act as an escalation point for the internal IT Support team. To deliver IT support to a varied user base of over 800 users including fee earners and VIPs To help with new starter inductions, become an application super user and provide training to users To adhere to and assist in creation of IT processes and daily tasks. Work within a shift rotation (between Mon-Fri) and provide out of hours support (24/7) on rotation Home office will be Romford with a rotation working at site and from home with occasional City visit As IT Support Analyst you must have: Excellent working knowledge of Windows 10, Office 365, and desktop/laptop imaging (Microsoft AutoPilot) Working experience of Active Directory / Azure Active Directory and Exchange Knowledge of MS SharePoint online Take initiatives and provide inputs for process improvements within the team to enhance efficiency. Creating & updating knowledge base articles & technical documentation as required Positive can-do attitude and approach to working within an existing IT team, in a company that has a strong and friendly culture Knowledge of service management methodologies (ITIL), ITSM tools & Processes Technically capable, able to demonstrate excellent troubleshooting skills A great opportunity for an experienced IT Support Analyst to join a well-established Accountancy firm. Send your CV to apply today. May & Stephens Ltd is acting as an Employment Agency in relation to this vacancy.
Infrastructure Support Analyst (Azure, M365, VMWare & Network Infrastructure) Up to £35,000 Azure, 365, VMware Horizon, Networking, Storage & Servers East Yorkshire - Hybrid (Flexible 1x Per Week/ Bi-Weekly) Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious Infrastructure Engineer. This role will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting-edge technologies including Azure, M365, Windows Server, VMware, Hyper-V, Horizon, SharePoint, AVD, Sophos and more. You will be responsible for providing 3rd Line IT support to client users. Requirements M365 / Hybrid-Azure VMware Horizon, vSphere, AVD Experience in NOC Demonstrated Technical Support Firewall, Storage & Backup Technologies Server Support Experience - SQL, Exchange, O365 +2 Years of MSP Experience Benefits Paid Training & Certifications (MSXXX, VMware, Cisco, Veaam, etc.) Autonomy - Flexible Hybrid Schedule Pro-Active Business Consultancy Exposure Dinner Nights, Horse Races, Vendor Days Competitive Pension The Company A market leading MSP, they have a really collaborative and outgoing team, with a relaxed feel around the office. They have an excellent Learning and Development program for their engineers with fully funded courses across anything that would be relevant to the role. They're rated one of the best employers in the UK and continue to growth from strength to strength. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Support then waste no time and apply for this role immediately. Infrastructure Support Analyst (Azure, M365, VMWare & Network Infrastructure) Azure, 365, VMware Horizon, Networking, Storage & Servers East Yorkshire - Hybrid (Flexible 1x Per Week/ Bi-Weekly) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Mar 27, 2024
Full time
Infrastructure Support Analyst (Azure, M365, VMWare & Network Infrastructure) Up to £35,000 Azure, 365, VMware Horizon, Networking, Storage & Servers East Yorkshire - Hybrid (Flexible 1x Per Week/ Bi-Weekly) Are you currently working in 3rd line Infrastructure support and looking for your next challenge? I have partnered with one of the UK's fastest growing MSPs on their executive search for an experienced and ambitious Infrastructure Engineer. This role will give you the opportunity to work within a close-knit team where you will be given exposure to several cutting-edge technologies including Azure, M365, Windows Server, VMware, Hyper-V, Horizon, SharePoint, AVD, Sophos and more. You will be responsible for providing 3rd Line IT support to client users. Requirements M365 / Hybrid-Azure VMware Horizon, vSphere, AVD Experience in NOC Demonstrated Technical Support Firewall, Storage & Backup Technologies Server Support Experience - SQL, Exchange, O365 +2 Years of MSP Experience Benefits Paid Training & Certifications (MSXXX, VMware, Cisco, Veaam, etc.) Autonomy - Flexible Hybrid Schedule Pro-Active Business Consultancy Exposure Dinner Nights, Horse Races, Vendor Days Competitive Pension The Company A market leading MSP, they have a really collaborative and outgoing team, with a relaxed feel around the office. They have an excellent Learning and Development program for their engineers with fully funded courses across anything that would be relevant to the role. They're rated one of the best employers in the UK and continue to growth from strength to strength. Apply Now! If you're looking for the next step in your career and have a skill set which consists of 3rd line Infrastructure Support then waste no time and apply for this role immediately. Infrastructure Support Analyst (Azure, M365, VMWare & Network Infrastructure) Azure, 365, VMware Horizon, Networking, Storage & Servers East Yorkshire - Hybrid (Flexible 1x Per Week/ Bi-Weekly) Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.
Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects. Project management tools, life cycle, delivery, methodology, and systems. Project documentation, standards and processes experience. Delivery driven, and the capacity to build relartionships and engage with senior stakeholders. Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar. You will be able to work under pressure in an environment with a constant changes and operational demands. MS Project & Excel. Nice to Have Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc. Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation. Experience of working on or within ERP transformations. As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Mar 27, 2024
Full time
Are you an experienced PMO Analyst, driven to deliver, and looking to operate in an Enterprise or Lead capacity? Have you supported a portfolio of change that has included ERP projects, PPM delivery or taking ownership of the creation of new systems or processes? Let Informed Recruitment help you to achieve your potential with an exciting consultancy opportunity for a PMO Analyst to aid the ongoing maturity of a change and transformation function. As a specialist provider of resource to the Property & Associated Technology markets, we are delighted to be partnering with a social enterprise offering you the opportunity to make a difference and gain experience as part of a modern digital environment within a company that is investing and developing within itself and its employees. The purpose of the role will be to support a change and transformation portfolio by analysis and providing performance related data whilst driving value via PPM tools. Your day-to-day responsibilities will include providing analytical skills to aid and inform portfolio planning and management; building robust resource models and to facilitate supply and demand planning; analyse and provide MI reports on performance across all areas of the portfolio and project; continuously improve PPM to improve efficiency; lead on capacity planning; portfolio view of plans maintenance and variation tracking; and information pack production. Must Have Commercial PMO Analyst experience, providing analytical services within a PMO that supports a large, complex portfolio of technical and business change projects. Project management tools, life cycle, delivery, methodology, and systems. Project documentation, standards and processes experience. Delivery driven, and the capacity to build relartionships and engage with senior stakeholders. Previous experience of using and improving PPM tools such as Planview, Clarity, Clarizen, Primavera or similar. You will be able to work under pressure in an environment with a constant changes and operational demands. MS Project & Excel. Nice to Have Experience in the use of delivery and collaboration tools such TFS/DevOps, JIRA, Confluence, SharePoint, MS Teams, Zoom, Skype, etc. Professional certification, such as PRINCE2 Foundation, APMP Foundation and/or P3O Foundation. Experience of working on or within ERP transformations. As an individual you will experience in providing constructive challenge, positively and with assertion to colleagues and stakeholders. You will have exceptional organisational and facilitation skills, and a proven track record of analytical and research experience. You will be motivated, self-disciplined, and eager to contribute. Alongside a competitive salary you will receive an impressive benefits package that includes generous leave entitlement, health cover, professional development, and qualification support. This role will be then split between one or two days in the office in Manchester, with the rest of time working from home. If this role describes you then please apply without delay for the opportunity to continue your career with a friendly, customer focused organisation. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Power Platform Developer required to join a highly reputable Consultancy to work with their key Defence Sector clients. Developing and deploying canvas and model-driven PowerApps that meet the business requirements and user needs, ideally coming from a previous consultancy background. Working Hybrid - 3 days on-site in Bristol or London or Manchester - United Kingdom Note: Must hold or have previously held SC Clearance Experience: Strong knowledge of and experience using Power Platform, including Power Apps, Power Automate, and Power BI Previous experience as a PowerApp Developer or similar role in a consulting environment Proficient in creating canvas and model-driven PowerApps using various controls, formulas, functions, etc. Experience in UI/UX design and usability principles for mobile and web applications Understanding of data integration concepts and ability to connect to various data sources using connectors, gateways, etc. Knowledge of Microsoft Dataverse and how to use it to store and manage data for the Power Platform solutions Responsibilities: Creating and maintaining Power BI dashboards and reports that provide actionable insights and data visualisation Integrating Power Apps and Power BI with various data sources, such as Microsoft Dataverse, SQL Server, SharePoint, etc. Applying UI/UX design principles and best practices to ensure a consistent and user-friendly experience across the Power Platform solutions Troubleshooting and resolving any issues or errors related to the Power Platform solutions Collaborating with other consultants, developers, analysts, and stakeholders to ensure the quality and delivery of the Power Platform solutions Providing training and support to the end-users on how to use the Power Platform solutions Note: Due to the secure nature of this work must Hold or have previously held SC Clearance
Mar 27, 2024
Full time
Power Platform Developer required to join a highly reputable Consultancy to work with their key Defence Sector clients. Developing and deploying canvas and model-driven PowerApps that meet the business requirements and user needs, ideally coming from a previous consultancy background. Working Hybrid - 3 days on-site in Bristol or London or Manchester - United Kingdom Note: Must hold or have previously held SC Clearance Experience: Strong knowledge of and experience using Power Platform, including Power Apps, Power Automate, and Power BI Previous experience as a PowerApp Developer or similar role in a consulting environment Proficient in creating canvas and model-driven PowerApps using various controls, formulas, functions, etc. Experience in UI/UX design and usability principles for mobile and web applications Understanding of data integration concepts and ability to connect to various data sources using connectors, gateways, etc. Knowledge of Microsoft Dataverse and how to use it to store and manage data for the Power Platform solutions Responsibilities: Creating and maintaining Power BI dashboards and reports that provide actionable insights and data visualisation Integrating Power Apps and Power BI with various data sources, such as Microsoft Dataverse, SQL Server, SharePoint, etc. Applying UI/UX design principles and best practices to ensure a consistent and user-friendly experience across the Power Platform solutions Troubleshooting and resolving any issues or errors related to the Power Platform solutions Collaborating with other consultants, developers, analysts, and stakeholders to ensure the quality and delivery of the Power Platform solutions Providing training and support to the end-users on how to use the Power Platform solutions Note: Due to the secure nature of this work must Hold or have previously held SC Clearance
Power Apps Developer Remote - UK 55-60k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last 2 years. To meet expectations, they now have an immediate and exciting opening for a Power Apps Developer The Role: Assist with customer meetings and proposal writing Design robust and technically stable Infrastructure solutions for customers Produce high-quality technical proposals and installation documentation Work with stakeholders to understand business requirements and translate them into functional specifications Develop and implement custom applications using PowerApps, Power Automate, and the Common Data Service Create user interfaces and workflows that are intuitive, easy to use, and meet business needs Test, troubleshoot, and maintain applications, ensuring they meet quality and performance standards Collaborate with other IT teams, including developers, business analysts, and project managers, to ensure that applications are integrated with other systems and processes Keep up to date with new technologies and industry trends related to the Power Platform Document technical specifications, test plans, and user manuals Provide technical support and guidance to end-users and other IT teams Continue to maintain all technical accreditations Skills Required: Bachelor's degree in computer science or a related field, or equivalent work experience 2-3+ years experience developing applications using PowerApps, Power Automate, and the Common Data Service Strong knowledge of modern web technologies, including HTML, CSS, JavaScript, and TypeScript Experience working with APIs and web services Familiarity with agile development methodologies and the software development life cycle Excellent problem-solving skills and the ability to think creatively to design effective solutions Strong communication skills, both verbal and written Ability to work independently and in a team environment Microsoft Power Platform certifications (advantageous) Experience of integration with SharePoint, Teams, and Power Bi The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
Mar 27, 2024
Full time
Power Apps Developer Remote - UK 55-60k Package + Great Benefits Our globally recognised consultancy client specialises in software licensing and transformational infrastructure solutions. This fantastic company has grown enormously across the board, doubling in size over the last 2 years. To meet expectations, they now have an immediate and exciting opening for a Power Apps Developer The Role: Assist with customer meetings and proposal writing Design robust and technically stable Infrastructure solutions for customers Produce high-quality technical proposals and installation documentation Work with stakeholders to understand business requirements and translate them into functional specifications Develop and implement custom applications using PowerApps, Power Automate, and the Common Data Service Create user interfaces and workflows that are intuitive, easy to use, and meet business needs Test, troubleshoot, and maintain applications, ensuring they meet quality and performance standards Collaborate with other IT teams, including developers, business analysts, and project managers, to ensure that applications are integrated with other systems and processes Keep up to date with new technologies and industry trends related to the Power Platform Document technical specifications, test plans, and user manuals Provide technical support and guidance to end-users and other IT teams Continue to maintain all technical accreditations Skills Required: Bachelor's degree in computer science or a related field, or equivalent work experience 2-3+ years experience developing applications using PowerApps, Power Automate, and the Common Data Service Strong knowledge of modern web technologies, including HTML, CSS, JavaScript, and TypeScript Experience working with APIs and web services Familiarity with agile development methodologies and the software development life cycle Excellent problem-solving skills and the ability to think creatively to design effective solutions Strong communication skills, both verbal and written Ability to work independently and in a team environment Microsoft Power Platform certifications (advantageous) Experience of integration with SharePoint, Teams, and Power Bi The Certus Recruitment Group is an established and experienced specialist consultancy providing sales, marketing, and IT recruitment services to the business community throughout the UK, Europe, North America, and Australia.
People Source Consulting Ltd
Antrim, County Antrim
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Mar 27, 2024
Full time
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (eg swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Application Support Analyst Northampton £40,000 - £50,000 + 10% bonus and other benefits depending on experience Our client is looking to recruit an Application Support Analyst to join their inhouse IT team. As a Application Support Analyst you will provide support, administration and configuration of key business applications (ERP, Document Management, CRM, Customer Portal, etc). The primary responsibility of this position is to provide 1st and 2nd line support and change management capability for key operational business applications and may also support some training, deployment, testing, and project administration. Key duties of an Application Support Analyst: Administrative services on approved request to key business applications Configuration services on approved request to key business applications Provide general support / issue resolution to key business applications Training of users on key business applications Track all activity in the appropriate issue tracking software system Summarise and report on status of tracked issues Assist in deployments/testing of new projects and continuous improvement of existing applications Perform duties as assigned by their line manager or Head of IT Key experience required for the Application Support Analyst position: The successful candidate will be a passionate technologist who demonstrated they're committed, organised and adaptable to support the business. Key Technical skills and experience CRM support experience (MS Dynamics) DMS support experience (MS Sharepoint) End user training experience Excel support experience SQL query writing skills MS SQL server management experience Proficiency with Microsoft Excel, Word, Powerpoint Important: Writing training documentation Experience with information technology migrations and integrations Experience in full life cycle of complex software deployment projects Capture bugs and enhancements requests Experience with Jira/Confluence or similar Experience working in a service desk environment Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Mar 26, 2024
Full time
Application Support Analyst Northampton £40,000 - £50,000 + 10% bonus and other benefits depending on experience Our client is looking to recruit an Application Support Analyst to join their inhouse IT team. As a Application Support Analyst you will provide support, administration and configuration of key business applications (ERP, Document Management, CRM, Customer Portal, etc). The primary responsibility of this position is to provide 1st and 2nd line support and change management capability for key operational business applications and may also support some training, deployment, testing, and project administration. Key duties of an Application Support Analyst: Administrative services on approved request to key business applications Configuration services on approved request to key business applications Provide general support / issue resolution to key business applications Training of users on key business applications Track all activity in the appropriate issue tracking software system Summarise and report on status of tracked issues Assist in deployments/testing of new projects and continuous improvement of existing applications Perform duties as assigned by their line manager or Head of IT Key experience required for the Application Support Analyst position: The successful candidate will be a passionate technologist who demonstrated they're committed, organised and adaptable to support the business. Key Technical skills and experience CRM support experience (MS Dynamics) DMS support experience (MS Sharepoint) End user training experience Excel support experience SQL query writing skills MS SQL server management experience Proficiency with Microsoft Excel, Word, Powerpoint Important: Writing training documentation Experience with information technology migrations and integrations Experience in full life cycle of complex software deployment projects Capture bugs and enhancements requests Experience with Jira/Confluence or similar Experience working in a service desk environment Our client is built on diversity. Their ambition is to build an inclusive culture where diversity is embraced, and everyone feels safe, respected, valued and able to thrive as part of a winning, engaged team. As part of our recruitment process, you will be required to provide evidence of your right to work in the UK. Documentary evidence will be requested at the interview stage.
Avanti Recruitment are currently partnering with a Software Company based in Warrington that creates enterprise products dealing with millions of Data Subjects and large organisations. They are now looking for an Application Support Analyst to join the team.The company have been growing well and investing heavily in the IT team. The business prides itself on working with some of the latest technology. They work out of a nice office based on a campus that includes a gym, restaurants, parking and more. The expectation is to come into the office at least 3 times a week. In this role you will: Respond to incidents via the service desk. Diagnose and report issues, using SQL. Collaborate with teams for issue resolution. Ensure service level agreements are met. Create knowledge articles and test defect fixes. Support internal processes and manage AWS infrastructure. Required Skills: Strong T-SQL/MySQL Web technologies, Microsoft Server. API awareness. Application and performance monitoring. Technical infrastructure knowledge. User and data security understanding. Bachelor's degree or 3+ years of similar experience. Excellent communication. Problem-solving, attention to detail. Client management. Desirable Skills: Consent Management, ITIL. MS Office, SharePoint, Azure DevOps. Linux, PowerShell, Python. AWS understanding. The role requires mandatory out-of-hours support on a three-week rotation, and you will receive additional compensation. You'll be paid an extra £250 per week during the out-of-hours support period. There are limited out-of-hours calls at around 5 a month. Out-of-hours support is done remotely with no expectation to go into the office. Normal Support Hours (2 Weeks): 09:00 - 17:30 (with a 1-hour lunch break) Out of Hours Support (1 Week): 13:30 - 22:00 Salary for this role is £38-43k + an extra £11-12k a year out of hours allowance. If you are interested in this position, please apply now for immediate consideration.
Mar 26, 2024
Full time
Avanti Recruitment are currently partnering with a Software Company based in Warrington that creates enterprise products dealing with millions of Data Subjects and large organisations. They are now looking for an Application Support Analyst to join the team.The company have been growing well and investing heavily in the IT team. The business prides itself on working with some of the latest technology. They work out of a nice office based on a campus that includes a gym, restaurants, parking and more. The expectation is to come into the office at least 3 times a week. In this role you will: Respond to incidents via the service desk. Diagnose and report issues, using SQL. Collaborate with teams for issue resolution. Ensure service level agreements are met. Create knowledge articles and test defect fixes. Support internal processes and manage AWS infrastructure. Required Skills: Strong T-SQL/MySQL Web technologies, Microsoft Server. API awareness. Application and performance monitoring. Technical infrastructure knowledge. User and data security understanding. Bachelor's degree or 3+ years of similar experience. Excellent communication. Problem-solving, attention to detail. Client management. Desirable Skills: Consent Management, ITIL. MS Office, SharePoint, Azure DevOps. Linux, PowerShell, Python. AWS understanding. The role requires mandatory out-of-hours support on a three-week rotation, and you will receive additional compensation. You'll be paid an extra £250 per week during the out-of-hours support period. There are limited out-of-hours calls at around 5 a month. Out-of-hours support is done remotely with no expectation to go into the office. Normal Support Hours (2 Weeks): 09:00 - 17:30 (with a 1-hour lunch break) Out of Hours Support (1 Week): 13:30 - 22:00 Salary for this role is £38-43k + an extra £11-12k a year out of hours allowance. If you are interested in this position, please apply now for immediate consideration.
Data Business Analyst Hybrid - 1 Day per week in Cheshire £450 - 550 per day outside IR35 6 months TechNET is currently partnering with a global organisation in the Life Sciences sector, renowned for its contributions to medical research and developing groundbreaking treatments. This influential business is committed to enhancing healthcare standards through excellence and innovation. They currently have the need for a Business Analyst to join their Enterprise Search capability, which is committed to enhancing the organisation's internal search functionality. Responsibilities Working with customers from various Business Units and departments globally to understand individual Use Cases, needs and requirements to recommend viable solutions to queries or issues. Interrogate and manipulate large data sets to make suggestions on improvements to Search Optimisation. Work closely with offshore colleagues to drive Data Management / Information Management improvements Required Skills & Experience Solid experience as a Business Analyst, focussed on Data within an Enterprise organisation Experience working in heavily regulated industries such as Pharmaceuticals, Banking & Finance or Insurance Strong stakeholder engagement and management skills Excellent data manipulation and interrogation experience High levels of emotional intelligence and adaptability Extensive experience working with the Microsoft Suite of products including Excel, SharePoint and PowerBI Experience working in a global capacity & collaborating with offshore teams
Mar 26, 2024
Full time
Data Business Analyst Hybrid - 1 Day per week in Cheshire £450 - 550 per day outside IR35 6 months TechNET is currently partnering with a global organisation in the Life Sciences sector, renowned for its contributions to medical research and developing groundbreaking treatments. This influential business is committed to enhancing healthcare standards through excellence and innovation. They currently have the need for a Business Analyst to join their Enterprise Search capability, which is committed to enhancing the organisation's internal search functionality. Responsibilities Working with customers from various Business Units and departments globally to understand individual Use Cases, needs and requirements to recommend viable solutions to queries or issues. Interrogate and manipulate large data sets to make suggestions on improvements to Search Optimisation. Work closely with offshore colleagues to drive Data Management / Information Management improvements Required Skills & Experience Solid experience as a Business Analyst, focussed on Data within an Enterprise organisation Experience working in heavily regulated industries such as Pharmaceuticals, Banking & Finance or Insurance Strong stakeholder engagement and management skills Excellent data manipulation and interrogation experience High levels of emotional intelligence and adaptability Extensive experience working with the Microsoft Suite of products including Excel, SharePoint and PowerBI Experience working in a global capacity & collaborating with offshore teams
In Technology Group Limited
Nottingham, Nottinghamshire
Senior Information Analyst - £34,000 - Nottingham (Hybrid) My client, a renowned public sector organisation are looking to bring in a new Senior Analyst to help them boost their reporting and business intelligence capabilities. This role will see the successful candidate owning large and complex datasets, transforming data into actionable and clear insights for business stakeholders. This role will be on a Hybrid working model and would require travel to Nottingham 2/3 times per week. Responsibilities: To interrogate complex data sets to identify trends, exceptions, problems, good practice, and areas of concern for all levels of management To deliver data and statistical analysis to meet operational management and performance management needs Ensure the timely collation, analysis and presentation of high-quality information To lead on the reporting of key performance indicators (KPIs) Be able extract data from SQL and manage/analyse complex datasets using spreadsheets, databases, and other software tools. Requirements: At least 3 years' experience in Analytical roles Advanced SQL Advanced Power BI Sharepoint & PTS (Desirable) If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on or at In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 26, 2024
Full time
Senior Information Analyst - £34,000 - Nottingham (Hybrid) My client, a renowned public sector organisation are looking to bring in a new Senior Analyst to help them boost their reporting and business intelligence capabilities. This role will see the successful candidate owning large and complex datasets, transforming data into actionable and clear insights for business stakeholders. This role will be on a Hybrid working model and would require travel to Nottingham 2/3 times per week. Responsibilities: To interrogate complex data sets to identify trends, exceptions, problems, good practice, and areas of concern for all levels of management To deliver data and statistical analysis to meet operational management and performance management needs Ensure the timely collation, analysis and presentation of high-quality information To lead on the reporting of key performance indicators (KPIs) Be able extract data from SQL and manage/analyse complex datasets using spreadsheets, databases, and other software tools. Requirements: At least 3 years' experience in Analytical roles Advanced SQL Advanced Power BI Sharepoint & PTS (Desirable) If the above role is of interest and you've got the required experience, apply with your most up to date CV for immediate consideration and interview! Alternatively, if you would like to find out more about the position, reach out to me on or at In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/ Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to promote people within a year to their Infrastructure team! If this is of interest please send your most up to date CV back to me and let me know a good time for us to speak in more detail, as mentioned above I have interview slots for Tuesday and Wednesday next week so this role will move extremely quickly!
Mar 26, 2024
Full time
I am currently partnered with a leading Cloud services provider who are looking for a Helpdesk Analyst / IT administrator to join their team on a permanent basis. This role is based out of their Dartford office and they are looking for someone to start ASAP, they will wait for a notice for the right candidate. Tech Stack: Office365suite including Exchange Teams and SharePoint End user hardware support (Windows 10/11, iOS, Android) AWS/ Azure Active Directory Ticketing This role offers a fantastic opportunity for progression and will look to promote people within a year to their Infrastructure team! If this is of interest please send your most up to date CV back to me and let me know a good time for us to speak in more detail, as mentioned above I have interview slots for Tuesday and Wednesday next week so this role will move extremely quickly!
This is an exciting opportunity for an IT Support Analyst to join an MSP in Central London. This position pays £34,000 and is a hybrid work environment split between Central London (Bond Street & Green Park) and Work From Home. To be considered for this IT Support Engineer position you will have excellent customer service skills, a positive attitude, and exceptional communication skills. The ideal candidate will be an outgoing individual with a passion for IT and desire to learn more and progress their career. As a confident 1 st & 2 nd line IT Support Analyst you will have previous experience of deskside support and remote service desk support. Technical skills & experience will include 1st & 2nd line BAU user support around: Windows 10 Office 365 inc. Teams, OneDrive & SharePoint Active Directory &/or Azure AD Setting up & deploying laptops & PC's Printers, mobiles, Wi-Fi & general networking basic Working for an MSP you will have a varied role in supporting a number of London based local clients. The successful candidate will split their time between Bond Street, Green Park and working from home, as well as visiting any customer sites in Central London as & when required. If you are an experienced IT Support Analyst, IT Support Engineer, IT Service Desk Analyst, IT Helpdesk Analyst or Deskside Support Analyst and you are looking for a new challenge please apply immediately.
Mar 26, 2024
Full time
This is an exciting opportunity for an IT Support Analyst to join an MSP in Central London. This position pays £34,000 and is a hybrid work environment split between Central London (Bond Street & Green Park) and Work From Home. To be considered for this IT Support Engineer position you will have excellent customer service skills, a positive attitude, and exceptional communication skills. The ideal candidate will be an outgoing individual with a passion for IT and desire to learn more and progress their career. As a confident 1 st & 2 nd line IT Support Analyst you will have previous experience of deskside support and remote service desk support. Technical skills & experience will include 1st & 2nd line BAU user support around: Windows 10 Office 365 inc. Teams, OneDrive & SharePoint Active Directory &/or Azure AD Setting up & deploying laptops & PC's Printers, mobiles, Wi-Fi & general networking basic Working for an MSP you will have a varied role in supporting a number of London based local clients. The successful candidate will split their time between Bond Street, Green Park and working from home, as well as visiting any customer sites in Central London as & when required. If you are an experienced IT Support Analyst, IT Support Engineer, IT Service Desk Analyst, IT Helpdesk Analyst or Deskside Support Analyst and you are looking for a new challenge please apply immediately.