About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
Jan 23, 2024
Full time
About us Hello, we are Red Engine, the team behind the award-winning global brands Flight Club and Electric Shuffle. We're obsessed with disrupting the hospitality industry by creating and delivering the best possible experience - across all venues, products and brands. Our central team covers the full spectrum of skills needed to bring each concept to life – from design to marketing, sales to interior design, people and training, to finance, gaming and HR and everything in between. We’re not just a team of people, we are dreamers, artists, rocket scientists, content curators, forward thinkers and the industry’s finest.
With a total of 15 incredible venues throughout the UK, we have ambitious plans, never standing still, we are passionate about developing new and exciting products, which means we’re always growing and looking for passionate people to join the family.
The Role
As an IT Manager, you will be working in the Red Engine Technology team, managing the supply and support of infrastructure services and IT support to our UK and International Flight Club and Electric Shuffle venues and Head offices.
Our technology is pivotal to the success of the business. The role requires a positive, dedicated individual who will be a proud ambassador of the Red Engine, Flight Club and Electric Shuffle brands.
Reporting to the Head of IT, and working alongside the Technical Support Manager, Integration Manager, and our Technology partners, this is an exciting opportunity in a fast paced rapidly growing business.
An important part of our work is carried out in venue in a live social environment. This requires effective communication and social skills to manage and communicate with both technical and non-technical staff.
Key Responsibilities
Ensure the provision of day to day IT support to both Head Office and our Venue teams
Provide technical IT support for projects across the business
Prioritise, manage and delegate IT support desk tickets
Maintain the relationship with our IT and technology suppliers
Manage the procurement, configuration and installation of Infrastructure and IT equipment for new venues and office locations
Own the new starter and leaver process, managing hardware and software supply and provisioning
Work with our IT partners to ensure IT Security and disaster recovery best practices are implemented and maintained, minimising the risk to the business of IT failure or compromise
Install, maintain and troubleshoot software systems required to manage and monitor our environments, alongside our IT partners.
Skills and Qualifications
Essential
At least 3 years hands-on experience implementing, administering and supporting Windows Server 2016 - 2022 environments/ Active Directory / Microsoft 365 suite / Azure / SharePoint / Microsoft Teams in a 3rd line capacity.
At least 5 years experience supporting Windows and Mac end user devices, both deskside and remotely.
At least 3 years configuring switching, Firewalls and WiFi with a strong understanding of Internet Connectivity, VLANS, routing, DNS, DHCP and VPNs
Experience implenting and maintaining Cyber Security best practices, including MFA, Endpoint Protection and email security
Preferred
JIRA Administration and Ticket management
Experience of Macrium Site manager, and supporting Adobe Creative Suite, Sketchup, Vectorworks and other design packages.
Experience supporting Hospitality specific IT platforms such as Zonal, Fourth and Flow.
Values
To succeed, the role holder will demonstrate our values in everything they do:
Innovative: Our edge is our innovation – we stay one step ahead because we are always looking to invent and improve. We are bold, creative, pioneering and fearless. Got an idea? Share it!
Passionate: We’re not like other workplaces – there’s no need to hold back here. We’re a full throttle, high energy, total commitment bunch, and we throw everything we’ve got into giving our customers the best time possible.
Warm: We’re all about people. A fundamental part of our customer's having fun is us being welcoming, hospitable and attentive. We hold the key to their experience!
Together: We are a family. We work with each other, and we support each other; we win together, and we lose together. That means honesty, commitment and responsibility, from all of us.
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Jan 02, 2024
Full time
We are currently looking for an IT Program Manager to join our IT Department on a full time, 18 months fixed term basis.
The successful candidate will join a team of 11 and will report directly to the Head of IT.
This new role will focus on a number of key IT programme areas and will be instrumental in delivering a busy and ambitious array of IT projects, spanning infrastructure and applications.
The vibrant and welcoming IT team is set on delivering major pieces of work in the next 18 months, including a capital Wi-Fi and edge switch refresh, a new online purchase path, major database and process upgrades, and more.
The successful candidate will work across a variety of responsibilities which include but are not limited to IT strategy and planning, business analysis and requirements specification as well as governance, risk and compliance.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email hrteam@southbankcentre.co.uk and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
A min 5% pension contribution (going up to 8% depending on employee contribution), from day 1 of employment.
28 days annual leave, plus bank holidays
Hybrid working model (3 days office working, 2 days from home)
Enhanced sick pay
Enhanced family leave benefits
Up to 30% discounts at onsite retail, food and beverage vendors
Staff ticket offers for SC events
Free entry to Hayward Gallery
Free/discounted entry with other reciprocal organisations
Free staff yoga
Season ticket loan
The deadline for applications is 23:59 on the closing date for the job posting.
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Dec 20, 2023
Full time
Role Summary
Be at the forefront of ICT improvements and transformation within the Fire & Rescue Service (AF&RS). We are seeking a visionary leader to shape our future ICT and digital strategy, make further improvements to our infrastructure and ensure our ICT systems are resilient, reliable, and accessible to all staff 24/7.
This is a new role leading the development of an integrated ICT strategy and technology roadmap and overseeing the delivery of technology initiatives. This business-critical position will require you to work effectively with key stakeholders to create and implement an ICT strategy which aligns with our organisational goals and ambitions, ensures the integration and enhancement of our systems and improved user experience.
This role will require an ambitious, forward-thinking individual who has the technical knowledge, drive and passion to make a big difference. You will have a unique opportunity to make the role your own and bring your experience, ideas, influencing skills and technical expertise to our organisation. With challenging budgets, a creative and innovative approach is key, as is the exploration of potential funding sources.
Some of the things you’ll be doing
Strategic Leadership : Drive continuous improvement, culture change, and effective performance management. Act as the advocate for AF&RS’s digital vision, engaging leadership and representing AF&RS in local and national digital forums.
Expert Consultation : Offer expert guidance on ICT matters to senior stakeholders and the Fire Authority, enabling discussions on modern ICT and digital technology.
System Management : Ensure the efficiency, reliability, security, and cost-effectiveness of ICT systems and technology. Oversee external IT helpdesk providers and business continuity plans.
Infrastructure Enhancement : Drive continual improvements to the ICT infrastructure to ensure a solid foundation and enhanced user experience. Collaborate with stakeholders to define and implement improvements, presenting robust business cases for investment.
Digital Horizon-Scanning : Stay updated on digital developments and evaluate new technologies potential benefits, risks, and affordability aligned with the ICT strategy.
Strategy Development : Lead the creation and implementation of AF&RS’s cohesive ICT and Digital Strategy, fostering innovative and integrated improvements.
Project Oversight : Oversee the successful delivery of all ICT, digital, and systems projects. Establish governance structures, aligning with the ICT strategy and legal compliance.
Change Management : Implement efficient change processes, improving service quality and business continuity while minimising disruption.
Risk Management: Proactively assess and monitor ICT-related risks across AF&RS, implementing effective controls and mitigations.
Resource Optimisation : Develop an appropriate ICT organisational structure, optimising internal and external resources to ensure delivery and an integrated approach.
Team Leadership : Provide training and mentoring to internal ICT staff, fostering a responsive and agile cross-functional team.
Stakeholder Engagement: Liaise with stakeholders across AF&RS, building strong internal networks to maximise technology benefits.
Policy Implementation : Develop and implement up-to-date ICT policies ensuring robust controls across AF&RS. Liaise with internal data protection teams, ensuring ICT developments are compliant with relevant information legislation. Act as the Deputy Senior Risk Owner ensuring high-quality governance standards and compliance.
Training Alignment : Identify and evaluate ICT training aligned with the ICT strategy and budget requirements.
Budget Management : Manage ICT budgets aligned with the ICT strategy, forecasting and reviewing budgetary arrangements and exploring potential funding opportunities.
What we’ll need from you:
Essential:
Proven experience in senior ICT leadership role, driving digital transformation and strategy (ideally within the emergency services or public sector – but not essential).
Demonstrable experience in design, sourcing, transition, delivery and implementation of new technology and data capabilities.
Excellent up-to-date technical knowledge of ICT and the technology landscape.
Extensive knowledge of digital, data and technology regulations and best practice methodologies (e.g. ITIL, ISO) and performance benchmarking. You will also maintain up-to-date technical knowledge of ICT and the technology landscape.
Significant experience of leading and managing high performing teams (via direct or matrix management).
Proven experience of strategic service planning, business processes, developing, leading, and implementing IT/ICT strategies and change programs.
Experience of successfully managing high quality business-as-usual (BAU) ICT, while also inspiring, leading, and driving innovative solutions.
Proven experience of proactively managing business continuity and cyber security arrangements.
Significant experience of dealing with vendors and third parties including experience of procuring, negotiating, and robustly managing business-critical service contractors.
Degree level education, or equivalent, in business, computer science or a related field of study, or proven relevant business experience.
Professional ICT qualifications (such as ITIL or accredited status such as Chartered IT Professional CITP), or equivalent through a combination of proven relevant training, experience and evidenced continuing professional development.
Highly effective communication and influencing skills across the full breadth of written, verbal, presentation, and digital media. You will be able to engage, advise and explain technical matters in a non-technical way.
Adaptable, inclusive, and values-based leadership and people management skills.
Relationship building and collaboration skills with the ability to influence strategic thinking and approaches to complex service issues.
Strong analytical, research, numerical and decision-making skills, to deal with complex service delivery.
Ability to manage and prioritise high workloads, with pressing and conflicting deadlines.
Desirable:
Comprehensive budget-creation and budget-management experience including identifying and evaluating opportunities, negotiation, and delivering efficiencies.
Experience of working in a climate of transformation and/or continuous improvement and supporting others in uncertain times.
Experience of working for an emergency service or local authority.
Experience of Information and Data Governance and/or of being a Senior Risk Information Officer (SIRO) or Deputy SIRO.
Experience of portfolio and project management methodologies and tailoring these for significant ICT projects and organisational context.
Proven ICT risk management experience.
High level of political awareness and acuity to interact with senior stakeholders and elected Members.
Foundation or Practitioner level qualification in programme or project management.
What you can expect in return
27 days annual holiday (plus public holidays) rising to 31 days after 5 years, and 32 after 10 years of service
Local Government Pension - Defined Benefit Scheme
Flexible and hybrid working
Electric Vehicle Salary Sacrifice Scheme
Cycle to Work scheme
Welfare and Wellbeing services
Staff Engagement Groups
Access to a Medical Intervention Scheme which can support staff to access private medical assessments and treatments
Access to Blue Light card with offers online and high street discounts
Use of the multi-gym, sports hall, restaurant, free parking, and beautiful open surroundings at our Headquarters in Portishead
Please note - as this post is based at our Headquarters which we share with Avon & Somerset Police, the successful applicant will be required to undergo a security clearance check & DBS check.
Further Information
If you would like to have an informal conversation with the hiring manager for this role please contact recruitment@avonfire.gov.uk to request this.
How to apply: The full job description can be found on our careers pages: Head of ICT | Yes You Can! The Avon Fire & Rescue Service Job . Once you have read the job description please submit a tailored CV demonstrating how your skills and experience match the requirements of the role.
Late applications will not be accepted. Please quote job reference number 1023 [JD number] on any communications. Thank you.
Avon Fire & Rescue Service is committed to securing equality of opportunity. W e welcome applications from all members of our community who are currently under-represented at Avon Fire & Rescue Service, particularly women, Disabled people and members of ethnic minority communities.
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
Jan 31, 2023
Full time
Ready to maximise your potential?
C&C Group supplies software solutions and services to almost every energy and water company throughout Great Britain.
We are at the dawn of an exciting new era with Smart Grids, as well as Market-wide Half Hourly Settlement (MHHS), which will be one of the biggest changes to the electricity industry to date. This means we are on the lookout for exceptional talent to join our team, as we expand our reach as well as our goals.
Technology is the essence of what we do, but our people make us who we are.
What will I get to do?
We are looking for a highly motivated and experienced Project Manager, who will be responsible for delivering multiple, concurrent, software development projects of varying size and complexity.
Drawing on project delivery and managerial experience, you will work with various stakeholders to ensure projects are delivered on time, in scope, and within budget to meet an expanding change portfolio and new customer requirements.
You can be a part of this very exciting and crucial time for C&C Group and work to ensure we continue to deliver excellence!
What will my day look like?
You will bring your enthusiasm and motivation, alongside your project management skills to:
Lead projects on behalf of C&C Group, liaising directly with both internal and external customers
Manage projects varying in size, from small and medium sized change requests to existing software products, through to larger changes and implementation of new software products.
Manage the delivery of multiple projects running concurrently to multiple customers, adopting best practice project management techniques to achieve project deliverables.
Maintaining communication between project team members and stakeholders via meetings and reporting.
Work directly with our internal Development, Test, Infrastructure, and Security Teams, as well as external parties to develop and revise detailed project plans based on requirements and changing needs.
Work with other Project Managers overseeing and co-ordinating cross-functional initiatives to ensure that time, cost, and quality parameters are monitored and managed.
Monitor project performance to ensure timely delivery, and perform ongoing reviews of project statuses, identify potential project risks, and recommend and implement risk mitigation solutions as approved and as appropriate.
Ensure that all project deliveries are consistent with C&C Group’s ISMS Policies and Procedures.
Report to the Head of Project Management.
More about you
You must have:
Relevant Project Management qualification.
Demonstrable experience of project delivery, ideally covering all aspects of the software development lifecycle, and managing the delivery of complex business and IT change.
Be able to utilise proven project management techniques.
Be able to provide evidence of project planning of medium to large software projects and be proficient in the use of formal scheduling tools.
Demonstrable experience of managing a diverse change portfolio with concurrent initiatives.
Be creative and correctly use the range of resources available in an efficient, engaging, and successful way.
Excellent communication skills with experience of engaging and managing third parties and can assimilate information quickly and accurately.
Experience of producing compelling presentation material at pace, adjusting communication styles to suit different audiences.
Experience of working in a matrix management environment.
Good team player.
Must be able to travel between C&C Group offices and to customer locations, when required.
Nice to have:
Experience in the utilities sector would be beneficial.
Remote Working?
We want our employees to perform at their best, so we offer a flexible working model which means you decide where you want to work.
Want to work from home to meet your deadline in peace? You can do that.
Want to bounce ideas off your colleagues or go for a team lunch? We have comfortable and relaxed offices with fruit, snacks, and hot and cold drinks available; to keep you fuelled for working.
The expectation is to be in the office for 2 days a week to ensure you get up to speed and collaborate with colleagues.
A Company to be proud of
Be more than just a number. As a small to medium sized company, we make it our mission to ensure every employee feels valued and knows that their contribution makes a difference. We want everyone to work in a place where they can thrive, and feel empowered to be themselves, which is why we encourage a diverse, fair, and open workforce.
We offer flexible working to help employees work to their full potential. We also understand that flexibility goes beyond the place of work, and we are here to support our employees in any way we can, including having Mental Health First Aiders on hand to help with more challenging times.
We strive for continuous improvement in how we work, our products and services, our working environments and culture, and our impact on the environment, and we actively encourage our employees to tell us how.
Benefits and Rewards include:
Comprehensive private healthcare for you and your family, including optical and dental, as well as extra cancer care cover and access to mental health support
Employee Assistance Programme
25-27 days holiday, plus public holidays of course
Payroll Giving Scheme – We will match donations made to your chosen charity!
A generous monthly team social budget
Fruit, snacks, and drinks when working in our offices
Electric Vehicle Scheme
Ride to Work Scheme
Extra days annual leave for your wedding/civil partnership
Free on-site car parking
How do I join the C&C Group team?
If this advert sparks excitement as well as matches your aspirations and skills, then apply today!
If this isn’t the right role for you but you would love to work for C&C Group, then please get in touch. We are always looking for clever, smart, innovative, and motivated talent.
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Sep 15, 2022
Full time
An opportunity for an Application Support Specialist has arisen, to join a team of IT specialists who implement and maintain technology solutions which support the corporate and service objectives of both South Hams and West Devon Councils. Together, the team is responsible for all of the infrastructure, networking, application support and development, GIS, telephony, database administration and security.
We are looking to strengthen our team with a web developer who has php and Drupal experience to lead on a number of web related projects including rebuilding the Councils Intranet. There will also be an opportunity to develop front end forms and integrations using our Liberty Create Lo Code CRM and workflow platform. The potential also exists to develop your knowledge of .net, application support and database administration.
For an informal discussion please contact the Head of IT, Mike Ward at mike.ward@swdevon.gov.uk .
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Head Resourcing are working with a Fintech company in Edinburgh who are actively looking for an experienced SQL DBA to join the team. In the role you will be required to balance multiple projects covering many disciplines and be comfortable working both on your own initiative and as part of wider project teams. As well as supporting existing systems you will be working on developing future platforms and systems to keep current and competitive, covering on premise, private and public cloud facilities. In order to be successful in the role, candidates ideally need, Microsoft SQL Server o Performance tuning/index analysis, and analyse, solve, and correct performance issues in real time. o Monitoring SQL Server system, performance and job health. o Refine and automate regular processes, track issues, and document changes. o Assist developers with query tuning and schema refinement. o Perform scheduled maintenance and support release deployment activities. SSIS Windows Server, Hyper-V and Failover Clustering o Experience maintaining and building SQL Server availability groups. Infrastructure architecture, data centres, servers, and private cloud Exposure to the following would also be highly desirable: Dynatrace Observability Postgres SQL AWS RDS Linux operating systems Data warehousing software/tools. Financial Services experience If you would like to find out more, then please apply.
Apr 19, 2024
Full time
Head Resourcing are working with a Fintech company in Edinburgh who are actively looking for an experienced SQL DBA to join the team. In the role you will be required to balance multiple projects covering many disciplines and be comfortable working both on your own initiative and as part of wider project teams. As well as supporting existing systems you will be working on developing future platforms and systems to keep current and competitive, covering on premise, private and public cloud facilities. In order to be successful in the role, candidates ideally need, Microsoft SQL Server o Performance tuning/index analysis, and analyse, solve, and correct performance issues in real time. o Monitoring SQL Server system, performance and job health. o Refine and automate regular processes, track issues, and document changes. o Assist developers with query tuning and schema refinement. o Perform scheduled maintenance and support release deployment activities. SSIS Windows Server, Hyper-V and Failover Clustering o Experience maintaining and building SQL Server availability groups. Infrastructure architecture, data centres, servers, and private cloud Exposure to the following would also be highly desirable: Dynatrace Observability Postgres SQL AWS RDS Linux operating systems Data warehousing software/tools. Financial Services experience If you would like to find out more, then please apply.
Head of information Security 06 - 09 months contract Reading - Hybrid Working As the Head of information Security Operations, you will be responsible for creating and maintaining robust Information Security processes and procedures to align with business policies and operations. Lead and manage Information Security Operational teams will be integral to ensure efficient and effective security monitoring and defence across information assets. Do you thrive in dynamic environments, where innovation and excellence are the norm? If so, we want you to apply to this Head of information Security Operations role today! What is in it for you? Opportunity to work with cutting-edge technology in a dynamic and collaborative environment. Chance to make a real impact by safeguarding critical digital infrastructure. Collaborative culture that values creativity, diversity, and excellence. Key Responsibilities: Lead Cyber security incident response efforts, ensuring processes and procedures are efficient and regularly tested. Develop and maintain operational checks to uphold the confidentiality, integrity, and availability of organizational information assets. Act as an escalation point for Information Security Incidents, changes, and problems. Manage IDAM (Identity and Access Management) functions and controls. Produce Risk Landscape documentation in collaboration with Information Security Risk functions. Experience Required: Minimum 5+ years of commercial experience with various security technologies and systems. Operational experience with PCI DSS and familiarity with Check Point Firewall, SIEM/Splunk, endpoint protection technologies, vulnerability scanning tools, and Microsoft Windows Server family. Experience in managing and developing a SIEM system, and feeding events into a SOC for security incident identification. Strong understanding of identity and access management systems, Active Directory, GPO Configuration, and Citrix/VMWare. If you're ready to take on the challenge of leading cyber security operations in a forward-thinking organisation, apply now! Project People is acting as an Employment Business in relation to this vacancy.
Apr 19, 2024
Contractor
Head of information Security 06 - 09 months contract Reading - Hybrid Working As the Head of information Security Operations, you will be responsible for creating and maintaining robust Information Security processes and procedures to align with business policies and operations. Lead and manage Information Security Operational teams will be integral to ensure efficient and effective security monitoring and defence across information assets. Do you thrive in dynamic environments, where innovation and excellence are the norm? If so, we want you to apply to this Head of information Security Operations role today! What is in it for you? Opportunity to work with cutting-edge technology in a dynamic and collaborative environment. Chance to make a real impact by safeguarding critical digital infrastructure. Collaborative culture that values creativity, diversity, and excellence. Key Responsibilities: Lead Cyber security incident response efforts, ensuring processes and procedures are efficient and regularly tested. Develop and maintain operational checks to uphold the confidentiality, integrity, and availability of organizational information assets. Act as an escalation point for Information Security Incidents, changes, and problems. Manage IDAM (Identity and Access Management) functions and controls. Produce Risk Landscape documentation in collaboration with Information Security Risk functions. Experience Required: Minimum 5+ years of commercial experience with various security technologies and systems. Operational experience with PCI DSS and familiarity with Check Point Firewall, SIEM/Splunk, endpoint protection technologies, vulnerability scanning tools, and Microsoft Windows Server family. Experience in managing and developing a SIEM system, and feeding events into a SOC for security incident identification. Strong understanding of identity and access management systems, Active Directory, GPO Configuration, and Citrix/VMWare. If you're ready to take on the challenge of leading cyber security operations in a forward-thinking organisation, apply now! Project People is acting as an Employment Business in relation to this vacancy.
Infrastructure Engineer - Hybrid Mainstay is proud to represent a leading provider of Managed Services that committed to delivering innovative solutions for our clients. Who are seeking a infrastrcture engineer to support the ongoing business expansion, As an infrastructure engineer your responsibilities will include Lead the team in one or more technologies, mentoring and creating knowledge resources. Support and troubleshoot technologies across the stack, serving as a point of escalation. Participate in transitioning new products, improve team efficiency, and engage in project work. Represent the wider team in customer-facing calls and Change boards. Ensure fault resolution within SLAs, record actions accurately, and review customer reports. Contribute to capacity guidelines and monitoring, provide proactive forecasting, and deploy changes. Develop technical procedures for the entire team and be available for standby and out-of-hours services. Infrastructure engineer Key Skills and Qualifications: Proficiency in Windows Server management Extensive expertise in Active Directory Design and implementation of robust cross-data center Microsoft solutions, including AD, SQL, and Exchange Familiarity with Microsoft Cloud solutions Experience with MECM / SCCM Exceptional communication skills This is a fantastic opportunity for an infrastructure engineer to join a fast-growing company that promotes growth and internal progression and aim in stay ahead of the curve providing innovative solutions to the clients If you are an infrastructure engineer and believe you possess the requisite skills and experience and are eager to explore this opportunity, please submit your CV.
Apr 19, 2024
Full time
Infrastructure Engineer - Hybrid Mainstay is proud to represent a leading provider of Managed Services that committed to delivering innovative solutions for our clients. Who are seeking a infrastrcture engineer to support the ongoing business expansion, As an infrastructure engineer your responsibilities will include Lead the team in one or more technologies, mentoring and creating knowledge resources. Support and troubleshoot technologies across the stack, serving as a point of escalation. Participate in transitioning new products, improve team efficiency, and engage in project work. Represent the wider team in customer-facing calls and Change boards. Ensure fault resolution within SLAs, record actions accurately, and review customer reports. Contribute to capacity guidelines and monitoring, provide proactive forecasting, and deploy changes. Develop technical procedures for the entire team and be available for standby and out-of-hours services. Infrastructure engineer Key Skills and Qualifications: Proficiency in Windows Server management Extensive expertise in Active Directory Design and implementation of robust cross-data center Microsoft solutions, including AD, SQL, and Exchange Familiarity with Microsoft Cloud solutions Experience with MECM / SCCM Exceptional communication skills This is a fantastic opportunity for an infrastructure engineer to join a fast-growing company that promotes growth and internal progression and aim in stay ahead of the curve providing innovative solutions to the clients If you are an infrastructure engineer and believe you possess the requisite skills and experience and are eager to explore this opportunity, please submit your CV.
Technical Pre-Sales Consultant Up to 60k + OTE Corporate benefits package A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction. Here is a summary of the different areas you will be working in. Pre-Sales Support: Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers. Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings. Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations. Work alongside the sales team to craft and present solutions that fulfil customer requirements. Solution Design and Proposal Development: Design effective technology solutions after analysing customer environments and requirements. Prepare persuasive proposals, statements of work (SOW), and other sales documentation. Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks. Highlight the competitive advantages and value proposition of the product and service offerings. Product Knowledge and Expertise: Keep abreast of industry trends, emerging technologies, and competitor offerings. Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services. Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings. Relationship Building: Establish and maintain strong relationships with customers, serving as a trusted advisor. Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction. Attend industry events, conferences, and seminars to promote offerings and expand the professional network. Candidate Requirements Comfortable and confident in a customer-facing role. Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry. Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies. Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences. Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements. Well-versed in a variety of technology vendors and their products. Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable. Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment. Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals.
Apr 19, 2024
Full time
Technical Pre-Sales Consultant Up to 60k + OTE Corporate benefits package A prominent provider of Technology, Managed Services, Professional Services, and Support Services is searching for a skilled Technical Pre-Sales Expert. The selected candidate will play a critical role in enhancing business growth through exceptional pre-sales support, primarily focused on the Microsoft M365 and Azure technology stacks. This position requires a blend of technical expertise, problem-solving skills, and the ability to work closely with sales teams to understand and meet customer needs, ensuring high levels of customer satisfaction. Here is a summary of the different areas you will be working in. Pre-Sales Support: Engage in pre-sales activities by collaborating closely with sales teams to grasp the technical requirements and business objectives of customers. Conduct comprehensive technical discussions and presentations to demonstrate the benefits and features of the product and service offerings. Offer technical guidance and expertise during customer interactions, including meetings, conference calls, and product demonstrations. Work alongside the sales team to craft and present solutions that fulfil customer requirements. Solution Design and Proposal Development: Design effective technology solutions after analysing customer environments and requirements. Prepare persuasive proposals, statements of work (SOW), and other sales documentation. Maintain a proposals & SOW documents library to aid in the efficiency of future documentation tasks. Highlight the competitive advantages and value proposition of the product and service offerings. Product Knowledge and Expertise: Keep abreast of industry trends, emerging technologies, and competitor offerings. Gain comprehensive knowledge of the product and service portfolio, including managed IT services, cloud solutions, and professional services. Demonstrate technical proficiency and clearly articulate the technical differentiators of the offerings. Relationship Building: Establish and maintain strong relationships with customers, serving as a trusted advisor. Foster collaborative relationships with Practice Heads, Technical Architects, and Managed Service teams to ensure a seamless transition from sales to delivery and enhance customer satisfaction. Attend industry events, conferences, and seminars to promote offerings and expand the professional network. Candidate Requirements Comfortable and confident in a customer-facing role. Proven experience in technical pre-sales or solutions architecture, especially within the managed services and technology reseller industry. Strong knowledge of IT infrastructure, networking, security, cloud computing, and related technologies. Excellent communication and presentation skills, capable of addressing both technical and non-technical audiences. Exceptional problem-solving and analytical abilities, adept at designing appropriate solutions based on customer requirements. Well-versed in a variety of technology vendors and their products. Relevant technology certifications (e.g., Microsoft Azure / M365, Juniper) are highly desirable. Ability to work both independently and collaboratively in a fast-paced, deadline-oriented environment. Demonstrated success in meeting or exceeding sales targets and achieving customer satisfaction goals.
Focus Group Recruitment Ltd
Cranfield, Bedfordshire
EPOS Executive My client, a Leisure and entertainment company, has come to us with a requirement for a proactive and hands-on structured individual. The candidate should be capable of delivering various IT projects, from Server upgrades and Network maintenance to new business innovation and system-specific improvements to a unique hospitality management system. Of course, you will help in the day-to-day running of the infrastructure and core application itself, but hands-on project delivery and a can-do attitude must be your strength. Our client hosts a range of fantastic employment benefits from Healthcare, Independent pension schemes, 33 days of holiday, to name a few. If you're looking to work for an ambitious and fun company, look no further. Yes, it will be a challenging role, but for all the right reasons. Key Duties As an EPOS Executive, you will be responsible for configuring data onto tills, managing additions/amendments, creating new price keys and promotions, actioning price changes and supporting the businesses implementation of menu changes and EPOS Requests. You will also be updating Zonal & Qubica systems and running reports. Plus, you will be supporting our teams with daily queries. You will need to be solutions orientated, adaptable and have excellent attention to detail to match the fast-paced environment that you will be in. Exceptional service will be at the heart of your role. Overall, the role of an EPOS Executive is crucial in ensuring that the business has efficient, reliable, and secure electronic point-of-sale systems to support our daily operations. The candidate must have the ability to; Previous experience with Zonal EPOS System Familiar with Office 365 applications and Excel formula use Strong planning and organisational abilities Excellent communication skills A proven ability to work well under pressure within a fast-paced environment A quick learner with the ability to work effectively both individually and as part of a team Aptitudes Works autonomously. Good Communication skills. Personality Sharp, Articulate, Proactive. Salary £38,000 + 33 days hols (inc bank hols) + 1 day for birthday. Benefits Enhanced holiday entitlement 33 days per annum (inclusive of Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Enhanced pension contribution 5% joint contribution Discretionary Bonus Scheme Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors Wagestream constant access to your earnings Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance 4 x annual salary A day off for your birthday Long Service Awards Location Cranfield, Bedfordshire NB: Ideally candidates will live no further than 45 minutes from the head office.
Apr 19, 2024
Full time
EPOS Executive My client, a Leisure and entertainment company, has come to us with a requirement for a proactive and hands-on structured individual. The candidate should be capable of delivering various IT projects, from Server upgrades and Network maintenance to new business innovation and system-specific improvements to a unique hospitality management system. Of course, you will help in the day-to-day running of the infrastructure and core application itself, but hands-on project delivery and a can-do attitude must be your strength. Our client hosts a range of fantastic employment benefits from Healthcare, Independent pension schemes, 33 days of holiday, to name a few. If you're looking to work for an ambitious and fun company, look no further. Yes, it will be a challenging role, but for all the right reasons. Key Duties As an EPOS Executive, you will be responsible for configuring data onto tills, managing additions/amendments, creating new price keys and promotions, actioning price changes and supporting the businesses implementation of menu changes and EPOS Requests. You will also be updating Zonal & Qubica systems and running reports. Plus, you will be supporting our teams with daily queries. You will need to be solutions orientated, adaptable and have excellent attention to detail to match the fast-paced environment that you will be in. Exceptional service will be at the heart of your role. Overall, the role of an EPOS Executive is crucial in ensuring that the business has efficient, reliable, and secure electronic point-of-sale systems to support our daily operations. The candidate must have the ability to; Previous experience with Zonal EPOS System Familiar with Office 365 applications and Excel formula use Strong planning and organisational abilities Excellent communication skills A proven ability to work well under pressure within a fast-paced environment A quick learner with the ability to work effectively both individually and as part of a team Aptitudes Works autonomously. Good Communication skills. Personality Sharp, Articulate, Proactive. Salary £38,000 + 33 days hols (inc bank hols) + 1 day for birthday. Benefits Enhanced holiday entitlement 33 days per annum (inclusive of Bank Holidays) Enhanced Maternity, Paternity, Adoption leave Enhanced pension contribution 5% joint contribution Discretionary Bonus Scheme Retailer discounts, Cycle to Work Scheme, Smart Tech and Best Doctors Wagestream constant access to your earnings Medicash Health Care Cash Back Scheme Employee Assistance Programme Free counselling Life assurance 4 x annual salary A day off for your birthday Long Service Awards Location Cranfield, Bedfordshire NB: Ideally candidates will live no further than 45 minutes from the head office.
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Apr 19, 2024
Full time
Business Systems Analyst - Ripley, Derbyshire - 33/36k ALH Recruitment are looking to recruit a Business Analyst with immediate effect for our global leading client based in Ripley, Derbyshire. Role - Business Systems Analyst The Business Systems Analyst plays a pivotal role within their IT team, focusing on optimizing business operations through the utilization of Microsoft's 365, Business Central, Power BI, and CRM systems. Working closely with their users across four Business Units, the Business Systems Analyst ensures seamless functionality and user satisfaction with the IT infrastructure. Key Responsibilities: Offer hands-on desk side IT support and training to users, promoting efficient utilization of Microsoft 365, Business Central, Power BI, and CRM tools. Proactively identify, prioritize, and resolve system, hardware/software, and network issues in a timely manner. Manage IT support calls through a Helpdesk facility, providing regular reports to maintain service level agreements. Monitor and report on key performance metrics related to system functionality and user satisfaction. Oversee the management of network printers, including deployment, consumables, and usage statistics. Collaborate with the Group Head of IT to develop and maintain network documentation, department policies, and procedures. Coordinate with third-party suppliers for hardware and software auditing. Provide backup support within the IT team to ensure uninterrupted service levels. Conduct assessments of user IT skills and develop training documentation to enhance proficiency in IT systems. Deliver IT induction training to new staff, facilitating their integration into the business. Deploy new IT hardware across the organization as needed. Perform additional duties as delegated by the Group Head of IT and/or Chief Executive. Required Experience: Proficiency in Microsoft's Business Central, Power BI, and CRM systems is indispensable. Experience in IT back office/systems administration and desk side support. Knowledge of Local Area Networks (LAN), Microsoft Windows Server (2019/2022), Windows Operating Systems (Windows 10/11), and Microsoft Office 365 is preferred. If you feel you have the skills and experience to step into this exciting Business Analyst Role working for our leading global communications company, then please apply below.
Salary: £100,000 - 110,000 + Bonus + Pension + Benefits Location: Hybrid - 2 days West Midlands Reporting to: CIO Mandate: Play a key role in aligning vision, road-map and deliverables to innovative technology solution whilst maintaining blueprint best practice architecture frameworks Expectations: Establishing effective enterprise architecture governance processes and influencing with stakeholder groups Take lead on aligning technology solutions and enterprise architecture vision and processes Engage with stakeholders to identify opportunities for future technology enabled solutions Facilitate change and oversee smooth transition and adoption of architectural transformation initiatives Develop and implement tools, processes and infrastructure to support innovation Contribute to continuous improvement and industry best practices Drive specialist knowledge of governance processes reviews and developments Designing implementation of scalable enterprise systems and applications Leading a small team of technical and security architects and actively collaborating with Head of Cyber Security, Head of Service Delivery, Head of Business Partnering, Head of Data & Analytics and Head of Projects & Transformation. Skills required: Essential to have experience working as a Lead Enterprise Architect or Lead Solution Architect, this role would be a set-up into a Head of Enterprise Architect role Considerable experience embedding Enterprise Architecture Framework i.e. TOGAF Proven track record as a thought leader across architectural disciplines including business, application, information, infrastructure, security and data Track record in creating a Enterprise Architecture framework, maturing best practice standards Ability to express complex technical effectively to non-technical audience Expert experience in Project Management methodologies, frameworks and tools You will have experience across UK private sector organisations Idea candidate will be down to earth, warm, engaging and approachable Solutions focused and able to drive a team towards success If you are looking for a step-up into a Head of Architecture role to lead and grow a team of security and security architects to uplift and mature the architectural agenda this could be the role for you.
Apr 19, 2024
Full time
Salary: £100,000 - 110,000 + Bonus + Pension + Benefits Location: Hybrid - 2 days West Midlands Reporting to: CIO Mandate: Play a key role in aligning vision, road-map and deliverables to innovative technology solution whilst maintaining blueprint best practice architecture frameworks Expectations: Establishing effective enterprise architecture governance processes and influencing with stakeholder groups Take lead on aligning technology solutions and enterprise architecture vision and processes Engage with stakeholders to identify opportunities for future technology enabled solutions Facilitate change and oversee smooth transition and adoption of architectural transformation initiatives Develop and implement tools, processes and infrastructure to support innovation Contribute to continuous improvement and industry best practices Drive specialist knowledge of governance processes reviews and developments Designing implementation of scalable enterprise systems and applications Leading a small team of technical and security architects and actively collaborating with Head of Cyber Security, Head of Service Delivery, Head of Business Partnering, Head of Data & Analytics and Head of Projects & Transformation. Skills required: Essential to have experience working as a Lead Enterprise Architect or Lead Solution Architect, this role would be a set-up into a Head of Enterprise Architect role Considerable experience embedding Enterprise Architecture Framework i.e. TOGAF Proven track record as a thought leader across architectural disciplines including business, application, information, infrastructure, security and data Track record in creating a Enterprise Architecture framework, maturing best practice standards Ability to express complex technical effectively to non-technical audience Expert experience in Project Management methodologies, frameworks and tools You will have experience across UK private sector organisations Idea candidate will be down to earth, warm, engaging and approachable Solutions focused and able to drive a team towards success If you are looking for a step-up into a Head of Architecture role to lead and grow a team of security and security architects to uplift and mature the architectural agenda this could be the role for you.
Senior IT Operations Analyst / Technology Operations Analyst / IT Ops Analyst / 3rd line support / Citrix / Azure Disrupt Agency are currently recruiting for an experienced, (Senior) IT Operations Analyst to join this amazing UK based Charity. The IT department are seeking a talented individual with recent and/or relevant IT Operations experience to join this growing team that supports the overall IT Operations excellence including process improvement, simplification/operational efficiency and succession planning. This department will also be integral in supporting various digital transformation and/or IT related change projects. The Senior IT Operations Analyst will be joining at a critical time of IT / technology change and transformation, so we are looking for someone who will be able to work in a complex and fast moving environment/organisation. IT Operations landscape and core duties: The IT department, support 7000 users across 900 locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff. The Senior IT Operations Analyst is a hands-on, supervisory role within a small team, who are responsible for operational excellence across the organisation's IT Infrastructure. The infrastructure comprises physical & virtual servers, backup and disaster recovery solutions, and cloud services. The role is to assist with the support and maintenance of the infrastructure, ensuring that the services and underpinning processes are efficient, effective, and meet agreed service levels while also being mindful of the future in supporting the overall strategy and vision of the organisation and it's employees to deliver the amazing work they do each day. In addition, the role will provide technical expertise and support to a variety of IT projects. You will have input to and support the IT Operations Manager to develop and implement best practice and efficient workflows that are both cost effective for the organisation yet deliver the quality of services that are needed. This is a real opportunity to support and help the IT Operations Manager to shape the organisation's IT Operations Excellence! IT Operations Analyst background/experience: Essentially we are looking for that breadth of experience across IT covering Service and Support. We need applicants to have worked up to 3rd line technical support previously for a minimum of 12 months and also have experience with Citrix PVS and Azure. We don't require you to be an expert but you will have the curiosity, interest and solutions/practical based approach to figuring out challenges to find the answers/solutions. Working with an exceptional and senior team of IT professionals you will be supported, engaged and developed in this role. We are looking for driven and motivated applicants who can think ahead, plan and build robust structured workflows that solve challenges or problems when they arise. Calm, collected and thoughtful with a real and genuine interest in technology and the desire to continuously learn and develop. You will ideally have achieved a recognised academic qualification (Degree or equivalent ), professional training and/or be able to showcase the relevant practical expertise gained through working in a similar position previously. You will understand the challenges experienced within IT Operations and how to support and drive efficiency within the current IT operations workflows. ITIL Training and/or experience of working within an ITIL environment will also be nice to have but not essential. IT Operations IT Landscape overview Server based computing (VDI) Skills/Experience VDI Infrastructure knowledge(Citrix, Azure Virtual desktop) VMware • Active Directory Networking protocols such as TCP/IP, DNS, & WINS Cloud technology Azure
Apr 19, 2024
Full time
Senior IT Operations Analyst / Technology Operations Analyst / IT Ops Analyst / 3rd line support / Citrix / Azure Disrupt Agency are currently recruiting for an experienced, (Senior) IT Operations Analyst to join this amazing UK based Charity. The IT department are seeking a talented individual with recent and/or relevant IT Operations experience to join this growing team that supports the overall IT Operations excellence including process improvement, simplification/operational efficiency and succession planning. This department will also be integral in supporting various digital transformation and/or IT related change projects. The Senior IT Operations Analyst will be joining at a critical time of IT / technology change and transformation, so we are looking for someone who will be able to work in a complex and fast moving environment/organisation. IT Operations landscape and core duties: The IT department, support 7000 users across 900 locations, comprising of a comprehensive IT infrastructure delivering several line-of-business systems which reach out to all staff. The Senior IT Operations Analyst is a hands-on, supervisory role within a small team, who are responsible for operational excellence across the organisation's IT Infrastructure. The infrastructure comprises physical & virtual servers, backup and disaster recovery solutions, and cloud services. The role is to assist with the support and maintenance of the infrastructure, ensuring that the services and underpinning processes are efficient, effective, and meet agreed service levels while also being mindful of the future in supporting the overall strategy and vision of the organisation and it's employees to deliver the amazing work they do each day. In addition, the role will provide technical expertise and support to a variety of IT projects. You will have input to and support the IT Operations Manager to develop and implement best practice and efficient workflows that are both cost effective for the organisation yet deliver the quality of services that are needed. This is a real opportunity to support and help the IT Operations Manager to shape the organisation's IT Operations Excellence! IT Operations Analyst background/experience: Essentially we are looking for that breadth of experience across IT covering Service and Support. We need applicants to have worked up to 3rd line technical support previously for a minimum of 12 months and also have experience with Citrix PVS and Azure. We don't require you to be an expert but you will have the curiosity, interest and solutions/practical based approach to figuring out challenges to find the answers/solutions. Working with an exceptional and senior team of IT professionals you will be supported, engaged and developed in this role. We are looking for driven and motivated applicants who can think ahead, plan and build robust structured workflows that solve challenges or problems when they arise. Calm, collected and thoughtful with a real and genuine interest in technology and the desire to continuously learn and develop. You will ideally have achieved a recognised academic qualification (Degree or equivalent ), professional training and/or be able to showcase the relevant practical expertise gained through working in a similar position previously. You will understand the challenges experienced within IT Operations and how to support and drive efficiency within the current IT operations workflows. ITIL Training and/or experience of working within an ITIL environment will also be nice to have but not essential. IT Operations IT Landscape overview Server based computing (VDI) Skills/Experience VDI Infrastructure knowledge(Citrix, Azure Virtual desktop) VMware • Active Directory Networking protocols such as TCP/IP, DNS, & WINS Cloud technology Azure
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
Apr 19, 2024
Full time
Site Name: London The Stanley Building Posted Date: Apr 8 2024 At GSK, we want to supercharge our data capability to better understand our patients and accelerate our ability to discover vaccines and medicines. The Onyx Research Data Platform organization represents a major investment by GSK R&D and Digital & Tech, designed to deliver a step-change in our ability to leverage data, knowledge, and prediction to find new medicines. We are a full-stack shop consisting of product and portfolio leadership, data engineering, infrastructure and DevOps, data / metadata / knowledge platforms, and AI/ML and analysis platforms, all geared toward: Building a next-generation, metadata- and automation-driven data experience for GSK's scientists, engineers, and decision-makers, increasing productivity and reducing time spent on "data mechanics" Providing best-in-class AI/ML and data analysis environments to accelerate our predictive capabilities and attract top-tier talents Aggressively engineering our data at scale, as one unified asset, to unlock the value of our unique collection of data and predictions in real-time Onyx Product Management is at the heart of our mission, ensuring that everything from our infrastructure, to platforms, to end-user-facing data assets and environments is designed to maximize our impact on R&D. The Product Management team partners with R&D stakeholders and Onyx leadership to develop a strategic roadmap for all customer-facing aspects of Onyx, including data assets, ontology, Knowledge Graph / semantic search, data/computing/analysis platforms, and multi-omics applications. We are seeking a highly skilled and experienced Senior Product Manager for our multi-omics products. In this role, you will be responsible for developing and executing the product strategy of our Omics Workbench to meet internal GSK customers' needs. You will partner closely with the leaders of Onyx's teams along with the verticals under Research Technology, to deliver industry-leading multi-omics products that power downstream consumption of petabytes of business-critical data. You will drive the product roadmap, guide product development initiatives, and ensure the successful launch and adoption of the Omics Workbench. Together, you will facilitate joint planning and execution of the product roadmap, ensuring a balance between strategic development and customer-facing deliverables. You will also play a key role in devising, tracking, and publicizing metrics that measure the impact and performance of Onyx platform products. In this role you will Product Strategy and Roadmap: Develop and execute a comprehensive product strategy and roadmap for our multi-omics product portfolio, aligned with Onyx's overall product vision and objectives. Customer Understanding: Conduct in-depth customer research, gather customer insights, and engage with customers regularly to understand emerging requirements. Product Planning and Definition: Collaborate with stakeholders to define product requirements, features, and specifications based on customer feedback, product vision, and business goals. Agile Product Development: Work closely with portfolio and engineering teams in an agile environment to ensure successful and timely delivery of product releases, including prioritization, sprint planning, and backlog management. Cross-Functional Collaboration: Collaborate with R&D customers, R&D Digital & Tech organization, and Onyx engineering teams to align product strategies, gather input, and drive successful implementation plans. Product Launch and Adoption: Lead product launches, ensuring effective communication, training, and support materials to drive successful product adoption and customer satisfaction. Product Performance and Optimization: Continuously monitor product performance, collect and analyze data, and drive iterative improvements to enhance product usability, performance, and customer experience. Stakeholder Management: Engage with key stakeholders, including senior Technology leadership and customer organizations to provide updates on product performance, roadmap, and future plans. Industry Thought Leadership: Stay abreast of industry trends, best practices, and emerging technologies in the omics technology space. Share insights and act as a thought leader within the organization and industry events. Why you? Qualifications & Skills: We are looking for professionals with these required skills to achieve our goals: Bachelor's degree in bioinformatics, Computational Biology, Software Engineering, or related discipline Experience working in software engineering, software development, bioinformatics, or product management in the genomics tools space Preferred Qualifications & Skills: If you have the following characteristics, it would be a plus: Technical Knowledge: Proficiency with modern bioinformatic pipeline development tools such as Nextflow/Nextflow Tower, Snakemake, Git/GitHub, Docker, and CI/CD methodologies. Experience in handling raw omics data and its derivatives, including but not limited to fastq files, pipeline outputs, and transforming them into analytical or application-ready formats. Familiarity with a range of data engineering tools including CloudRun, Spark, and both SQL and NoSQL databases. Working knowledge of at least one programming language, such as Python, Java, or Scala. Familiarity with cloud computing environments, including but not limited to GCP (Preferred), Azure, and AWS Experience working in agile software development environments, utilizing tools like Jira and Confluence. Experience with one or more omics pipelines (e.g., RNAseq, GWAS, WGS, etc.). Understanding of metadata management and data governance concepts. Experience: Extensive experience in product development and management, focusing on bioinformatics platform/tool products. Demonstrated success in launching and managing high-stakes enterprise engineering products for bioinformatics, data science, AI/ML, and analytics data consumption. Strong analytical and problem-solving skills, with the ability to make data-driven decisions. Skills: Strong analytical and problem-solving skills, with a propensity for making data-driven decisions. Exceptional leadership abilities and a proactive, self-driven approach. Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities. Proficiency in distilling complex user requirements and translating them into product releases. Excellent communication, collaboration, and stakeholder management skills. Closing Date for Applications: Monday 29th April 2024 (COB) Please take a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. During the course of your application, you will be requested to complete voluntary information which will be used in monitoring the effectiveness of our equality and diversity policies. Your information will be treated as confidential and will not be used in any part of the selection process. If you require a reasonable adjustment to the application / selection process to enable you to demonstrate your ability to perform the job requirements, please contact . This will help us to understand any modifications we may need to make to support you throughout our selection process. Why Us? GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030. Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We're committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce. As an Equal Opportunity Employer, we are open to all talent. In the US, we also adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to neurodiversity, race/ethnicity, colour, national origin, religion, gender, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class ( US only). We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are. . click apply for full job details
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
Apr 19, 2024
Full time
As the Head of Cybersecurity, you'll be leading the charge to ensure our digital assets and operations are locked down tight. With a focus on managing our client's Cybersecurity team and setting up robust protocols, you'll play a crucial role in safeguarding our organization against cyber threats. If you're ready to take on a pivotal role in shaping our security strategy and making a real impact, then this is the opportunity you've been waiting for. Responsibilities: Lead and manage the team responsible for supporting the IT Security Function, ensuring seamless operations across all business activities. Establish and oversee the organization's approach to security, covering information use, cyber security, technology, personnel security, and business continuity. Set the strategic direction for security, keeping the Board and senior managers informed about security obligations, risks, and improvement plans. Actively manage corporate risks, develop relevant policies, and cultivate a strong security culture within the organization. Collaborate with other IT team leads, particularly the Infrastructure team, to ensure seamless operations and strong operational resilience. Contribute to strategic plans, ensuring security and business continuity considerations are properly addressed and resourced. Provide or monitor the provision of security services, ensuring compliance with legislation, policies, and relevant standards. Promote policies and decisions that meet the needs of stakeholders, both current and evolving. Manage team resources according to business activity, supporting the organization's IT strategy, and applying relevant IT tools. Facilitate workshops, deliver presentations at all levels, and provide guidance to staff on all aspects of IT Security. Key Skills: Strong leadership and team management abilities. Strategic thinking and decision-making skills. Excellent communication and presentation skills. Deep understanding of IT security principles, legislation, and standards. Ability to collaborate effectively with cross-functional teams. Resource management and business acumen. Proficiency in IT tools and technologies relevant to security. Experience in facilitating workshops and guiding staff on IT security matters. Excited to make a real impact on this organization's security and resilience? Get in touch!
Service Care Solutions is proud to be recruiting on behalf of National Counter Terrorism Policing Headquarters (NCTPHQ) for the role of Senior Project Manager. This is an exciting opportunity to join a dynamic team focused on leveraging technology to combat terrorism and protect our communities. Job Summary: As a Senior Project Manager within the Technology Pillar at NCTPHQ, you will lead and oversee the successful delivery of specific projects within our Technology project portfolio. You will work across various technical disciplines, championing effective project delivery to support our mission of countering terrorism through advanced technology solutions. Key Tasks: Lead a team to identify and resolve business challenges within mid to high complexity projects, spanning multiple technology disciplines such as cloud, applications, infrastructure, and mobility. Define appropriate methodologies, governance, and reporting mechanisms aligned with Portfolio Office standards. Engage governing forums and senior stakeholders to build support for ongoing change activities. Manage project teams in dynamic environments to achieve agreed delivery milestones. Develop project product breakdown structures, plans, and conduct monitoring and assurance activities. Prepare and manage Business Cases through the CTPHQ governance process. Proactively manage risks, issues, and commercial processes to ensure project success and value for money. Drive communication and engagement with project stakeholders to resolve challenges and benefit operational policing. Implement change control mechanisms and recommend innovations to enhance project delivery and technical tooling. Experience Required: Extensive experience in ICT project management within complex stakeholder environments. Proficiency in MS Office tools, including MS Project and Visio. Familiarity with secure technology-based projects and programmes enabling business change. Demonstrated ability to manage financial budgets throughout project lifecycles. Experience in stakeholder management, risk management, and audit processes. Understanding of commercial, operational, and technical infrastructure relevant to project delivery. Successful track record in delivering secure national projects on time and budget. Experience in recruiting technical staff for key project roles. Qualifications: PRINCE2 Practitioner and/or Agile Project Management Practitioner. Managing Successful Programmes (MSP) Practitioner. Agile Project Management Foundation & Practitioner (AgilePM ). ITIL Foundation Certification. Security Clearance Requirement: This role requires Security Clearance (SC) before application. Candidates must possess the SC clearance. If you are an experienced Senior Project Manager looking to make a significant impact in counter-terrorism efforts through innovative technology solutions, we encourage you to apply. To apply, please send your tailored CV to (url removed), ensuring it reflects your expertise in project management and relevant technical skills.
Apr 19, 2024
Contractor
Service Care Solutions is proud to be recruiting on behalf of National Counter Terrorism Policing Headquarters (NCTPHQ) for the role of Senior Project Manager. This is an exciting opportunity to join a dynamic team focused on leveraging technology to combat terrorism and protect our communities. Job Summary: As a Senior Project Manager within the Technology Pillar at NCTPHQ, you will lead and oversee the successful delivery of specific projects within our Technology project portfolio. You will work across various technical disciplines, championing effective project delivery to support our mission of countering terrorism through advanced technology solutions. Key Tasks: Lead a team to identify and resolve business challenges within mid to high complexity projects, spanning multiple technology disciplines such as cloud, applications, infrastructure, and mobility. Define appropriate methodologies, governance, and reporting mechanisms aligned with Portfolio Office standards. Engage governing forums and senior stakeholders to build support for ongoing change activities. Manage project teams in dynamic environments to achieve agreed delivery milestones. Develop project product breakdown structures, plans, and conduct monitoring and assurance activities. Prepare and manage Business Cases through the CTPHQ governance process. Proactively manage risks, issues, and commercial processes to ensure project success and value for money. Drive communication and engagement with project stakeholders to resolve challenges and benefit operational policing. Implement change control mechanisms and recommend innovations to enhance project delivery and technical tooling. Experience Required: Extensive experience in ICT project management within complex stakeholder environments. Proficiency in MS Office tools, including MS Project and Visio. Familiarity with secure technology-based projects and programmes enabling business change. Demonstrated ability to manage financial budgets throughout project lifecycles. Experience in stakeholder management, risk management, and audit processes. Understanding of commercial, operational, and technical infrastructure relevant to project delivery. Successful track record in delivering secure national projects on time and budget. Experience in recruiting technical staff for key project roles. Qualifications: PRINCE2 Practitioner and/or Agile Project Management Practitioner. Managing Successful Programmes (MSP) Practitioner. Agile Project Management Foundation & Practitioner (AgilePM ). ITIL Foundation Certification. Security Clearance Requirement: This role requires Security Clearance (SC) before application. Candidates must possess the SC clearance. If you are an experienced Senior Project Manager looking to make a significant impact in counter-terrorism efforts through innovative technology solutions, we encourage you to apply. To apply, please send your tailored CV to (url removed), ensuring it reflects your expertise in project management and relevant technical skills.
Mistral AI is looking for an Solution Architect to drive adoption of its products with its early customers. The Solution Architect will be an integral part of our team, dedicated to driving the successful deployment of Mistral AI products within our customer's infrastructure. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions not only meet but exceed client expectations. They will participate in designing Mistral AI products so that they meet many customers needs. This is a critical role for Mistral AI to propose the smoothest experience with generative AI to its customers. The Solution Architect will not be deployed on Mistral AI customer premises, but will follow closely their process of integration from Mistral AI offices. They will work very closely with the product team to design and implement new features. Key Responsibilities: Pre-Sale & Sales Activities: Conduct pre-sale calls to understand potential clients' needs, challenges, and aspirations. Lead qualification calls to pinpoint prospects who would gain the most from our solutions. Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary. Product Implementation & Integration: Guide and support customers in deploying our text completion API into their infrastructure. Work closely with customers to fine-tune models according to their specific requirements. Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience. Regularly liaise with the product and technical teams to relay feedback and suggest improvements. Design and develop product features that would meet the need of many customers. Customer Success & Support: Continually ensure that the customer is maximising the product's potential. Provide post-deployment support, addressing any issues or challenges that arise promptly. Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback. Offer recommendations for product optimisations or new features based on customer feedback. Develop these features if needed. Required Skills & Qualifications: PhD / master in AI / data science. Passion for AI, with a constant drive to stay updated and ahead of the curve. Proven experience in product implementation in AI or machine learning products. Strong communication skills with an ability to explain complex technical concepts in simple terms. Demonstrated ability to manage projects and lead them to successful completion. Proficient in understanding and developing code. Familiarity with front-end interfaces and integration processes. Ability to work collaboratively in a team environment. We're a small team, composed of seasoned researchers and engineers in the AI field. We like to work hard and be at the edge of science. We are creative, low-ego, team-spirited, and have been passionate about AI for years. We hire people that foster in competitive environments, because they find them more fun to work in. We hire passionate women and men from all over the world. Developers are using our API via la Plateforme to build incredible AI-first applications powered by our models that can understand and generate natural language text and code. We are multilingual at our core. More recently, we released le Chat , as a demonstrator of our models.
Apr 19, 2024
Full time
Mistral AI is looking for an Solution Architect to drive adoption of its products with its early customers. The Solution Architect will be an integral part of our team, dedicated to driving the successful deployment of Mistral AI products within our customer's infrastructure. They will work hand-in-hand with customers from the pre-sale stage to post-implementation, ensuring our solutions not only meet but exceed client expectations. They will participate in designing Mistral AI products so that they meet many customers needs. This is a critical role for Mistral AI to propose the smoothest experience with generative AI to its customers. The Solution Architect will not be deployed on Mistral AI customer premises, but will follow closely their process of integration from Mistral AI offices. They will work very closely with the product team to design and implement new features. Key Responsibilities: Pre-Sale & Sales Activities: Conduct pre-sale calls to understand potential clients' needs, challenges, and aspirations. Lead qualification calls to pinpoint prospects who would gain the most from our solutions. Collaborate with the sales team to advance the sale pipeline, providing technical expertise and insights where necessary. Product Implementation & Integration: Guide and support customers in deploying our text completion API into their infrastructure. Work closely with customers to fine-tune models according to their specific requirements. Assist clients in integrating our APIs into their front-end interfaces, ensuring a smooth user experience. Regularly liaise with the product and technical teams to relay feedback and suggest improvements. Design and develop product features that would meet the need of many customers. Customer Success & Support: Continually ensure that the customer is maximising the product's potential. Provide post-deployment support, addressing any issues or challenges that arise promptly. Conduct periodic reviews with customers to ascertain their satisfaction and gather feedback. Offer recommendations for product optimisations or new features based on customer feedback. Develop these features if needed. Required Skills & Qualifications: PhD / master in AI / data science. Passion for AI, with a constant drive to stay updated and ahead of the curve. Proven experience in product implementation in AI or machine learning products. Strong communication skills with an ability to explain complex technical concepts in simple terms. Demonstrated ability to manage projects and lead them to successful completion. Proficient in understanding and developing code. Familiarity with front-end interfaces and integration processes. Ability to work collaboratively in a team environment. We're a small team, composed of seasoned researchers and engineers in the AI field. We like to work hard and be at the edge of science. We are creative, low-ego, team-spirited, and have been passionate about AI for years. We hire people that foster in competitive environments, because they find them more fun to work in. We hire passionate women and men from all over the world. Developers are using our API via la Plateforme to build incredible AI-first applications powered by our models that can understand and generate natural language text and code. We are multilingual at our core. More recently, we released le Chat , as a demonstrator of our models.
Infrastructure Engineer A fantastic opportunity to work with one of our growing data insight clients who work across multiple sectors including FinTech. Location: Hybrid working - office located in central London Salary: 60,000 with a total package up to 70,000 including benefits Role description: Enhance, maintain, and refine the company's technological framework across three physical locations and multiple MS Cloud subscriptions. Develop and deploy standardized templates and configuration guidelines to empower authorized teams in efficiently utilizing cloud resources. Expertise in various infrastructure technologies and solutions, encompassing computing, storage, networking, physical hardware, software, COTS, open-source alternatives, and virtual and cloud computing models (IaaS, PaaS, SaaS). Proactively champion the automation of infrastructure operations to streamline standard procedures and reduce time overheads. Establish and enforce policies for securely managing infrastructure components, including identity and access management, patching, disaster recovery, and ensure adherence to compliance standards. Develop and maintain processes and controls to ensure maximum uptime and swift service delivery to stakeholders for both physical and cloud-based workloads. Implement automation for manual or repetitive tasks to optimize overall infrastructure performance and reliability. Maintain Security measures and protocols employed to counteract threats within solutions and services. Skills / Qualifications required: Extensive familiarity and practical expertise with contemporary infrastructure technologies, including Azure-hosted services and Office 365, covering Windows and Linux Servers, Exchange Online, SharePoint Online, Yammer, as well as essential Office applications. Previous experience working within a similar role with Terraform is vital for the position, additional to this experience with Palo Alto would be a bonus. Experience in overseeing infrastructure within a DevOps environment, incorporating Infrastructure-as-Code (IaC), automation, and enterprise-level monitoring and reporting tools like Ansible, Terraform, Zabbix, and Azure Monitor. Demonstrated hands-on experience in managing IP-based networks, WAN technologies, virtual server environments, cloud services, DHCP/DNS setups, MS Office 365, and SAN/NAS storage systems. Proven track record in utilizing modern infrastructure event and log management tools, coupled with alerting mechanisms and workflow automation, such as Power Automate, Azure Log Analytics, and Azure Monitor. Please apply by sending your applications to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU
Apr 19, 2024
Full time
Infrastructure Engineer A fantastic opportunity to work with one of our growing data insight clients who work across multiple sectors including FinTech. Location: Hybrid working - office located in central London Salary: 60,000 with a total package up to 70,000 including benefits Role description: Enhance, maintain, and refine the company's technological framework across three physical locations and multiple MS Cloud subscriptions. Develop and deploy standardized templates and configuration guidelines to empower authorized teams in efficiently utilizing cloud resources. Expertise in various infrastructure technologies and solutions, encompassing computing, storage, networking, physical hardware, software, COTS, open-source alternatives, and virtual and cloud computing models (IaaS, PaaS, SaaS). Proactively champion the automation of infrastructure operations to streamline standard procedures and reduce time overheads. Establish and enforce policies for securely managing infrastructure components, including identity and access management, patching, disaster recovery, and ensure adherence to compliance standards. Develop and maintain processes and controls to ensure maximum uptime and swift service delivery to stakeholders for both physical and cloud-based workloads. Implement automation for manual or repetitive tasks to optimize overall infrastructure performance and reliability. Maintain Security measures and protocols employed to counteract threats within solutions and services. Skills / Qualifications required: Extensive familiarity and practical expertise with contemporary infrastructure technologies, including Azure-hosted services and Office 365, covering Windows and Linux Servers, Exchange Online, SharePoint Online, Yammer, as well as essential Office applications. Previous experience working within a similar role with Terraform is vital for the position, additional to this experience with Palo Alto would be a bonus. Experience in overseeing infrastructure within a DevOps environment, incorporating Infrastructure-as-Code (IaC), automation, and enterprise-level monitoring and reporting tools like Ansible, Terraform, Zabbix, and Azure Monitor. Demonstrated hands-on experience in managing IP-based networks, WAN technologies, virtual server environments, cloud services, DHCP/DNS setups, MS Office 365, and SAN/NAS storage systems. Proven track record in utilizing modern infrastructure event and log management tools, coupled with alerting mechanisms and workflow automation, such as Power Automate, Azure Log Analytics, and Azure Monitor. Please apply by sending your applications to (url removed) Austin Fraser is committed to being an equal opportunities employer, and encourages applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity status. Due to the volume of applications received, we are unable to provide individual feedback to unsuccessful applicants. Check us out on our website and LinkedIn for more roles. We respect your personal data and would never offer it to third parties! For more information on how we handle your data, feel free to check out the Austin Fraser Privacy Notice or contact (url removed) Austin Fraser International Ltd is registered in England: (phone number removed) Austin Fraser International Ltd, 33 Soho Square, London, W1D 3QU