We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Dec 18, 2023
Full time
We are looking for a 2nd Line Service Desk Engineer to join a well-established and fast-growing IT Services, Solutions and Consultancy practice.
We're a team of dedicated IT professionals looking for someone to join the team and continue our mission of providing world-class IT services to a diverse and expanding list of clients.
You should have at least 4 years working in a commercial IT Support environment - preferably within a Managed Service Provider. You must have an enthusiastic and ambitious attitude towards work, be someone who enjoys working with a variety of different technologies and who can hit the ground running.
You will be responsible for providing technical support for Enable Technology's Managed Service customers with the aim of fixing all incidents or escalating to the 3rd line engineering team if required. You will also be required to perform a variety of proactive tasks which will help maximise customer's up-time, perform root-cause analysis and prevent reoccurring issues. This may include resolving more complex monitoring alerts, deploying the latest security updates, system maintenance and upgrading customer systems. Desired skills include:
Remote / On Site Support, Ticket management, Experience working in an ITIL environment.
Microsoft Office 365 services – experience in all aspects of Microsoft 365 migration and implementation highly desired.
Email services (Exchange, Exchange Online, Mimecast, Gmail)
MDM Solutions (Intune, Jamf)
SharePoint Online and Teams setup and configuration
Microsoft Azure administration
Hosted Telephony
Windows Server, GPO, AD, File Servers and any other server roles.
Deployment and implementation of new workstations and network hardware across multiple remote sites.
General desktop support, Hardware\software diagnosis and break fix.
Windows OS 7,8 and 10
DNS, DHCP, TCP/IP, LAN, Routing, VPN and WAN.
Interest and exposure to security (Firewalls, Windows security – server and workstation)
If you feel you have the technical knowledge and experience stated, then please apply for the role ASAP.
What you can expect from us in return:
At Enable Technology, we think it's important to look after our employees. In addition to a competitive salary, supportive teams and a real chance to progress your career, we offer a range of benefits which include:
Holiday : 22 days' holiday rising to 25 days with length of service
Birthdays : A free day’s holiday on your birthday (or nearest Friday/Monday)
Hybrid Working : A minimum of 1 day per week home working
Socials: Quarterly work socials and weekly team lunches
Top tech : We don't just keep out services and solutions for our customers; that means best-of-breed software and hardware for all our staff
Training : A tailored training plan including official vendor certifications
Why choose a career with Enable Technology?
At Enable we have several goals. We're on a mission to become one of the UK's best and biggest MSPs and want to continue to grow. We're a leading Managed Service Provider and want to keep expanding our product portfolio and customer base. But most importantly of all, we want to continue to provide the very best technological solutions to our customers in order to help them achieve their business goals.
Enable recognises the importance in creating an environment that supports personal development to enable individuals to reach their full potential. With so many varied roles across the Company, an excellent Apprenticeship Scheme and various training and development programmes available, at Enable Technology the opportunities for growth are endless.
NO RECRUITERS PLEASE
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Apr 22, 2022
Contractor
Full Stack Software Developer – East Midlands Pay Rate to Umbrella: Up to £550 per day Security Clearance: DBS CV Deadline: Monday 25th at 13:00 Interview Process: 1 stage teams Headcount: 1 Digital/Non Digital: Digital Contracting Authority: NHS Arden and Greater East Midlands Commissioning Support Unit Contract Length: 6 months Location: remote IR35: Inside Minimum Requirement: Arden & GEM CSU is searching for a talented individual to support our Systems and Reporting Team. The applicant will have at least 3 years experience developing .NET based web systems and should be familiar with working in the Azure Cloud. Significant experience in the following; .NET Web Development Automated deployment (CI/CD) Microsoft SQL Server Azure Cloud based Technologies Build web based customer facing systems Debugging complex problems Design and implement a web based system from the ground up 1. Excellent programming skills in .Net using C#, MVC, Entity Framework, Web API. Visual Studio IDE. Web Hosting / IIS. OAuth 2.0 /OpenID Connect. 2. .NET Core Web Development - C# 3. Bootstrap Responsive Web Design, HTML 5, CSS, JavaScript, Angular Framework 4. Microsoft Azure Cloud 5. Azure Dev Ops (CI/CD) 6. OAuth 2.0 / OIDC 7. Understanding of OOP design and modelling techniques. 8. Microsoft SQL Server 9. XUnit Testing Framewaork 10. AGILE working practices 11. Good communication and interpersonal skills, including the ability to provide detailed and technical advice to both specialists and non-technical staff and customers. 12. Excellent written, presentation and verbal skills. Degree in Computing Science or equivalent knowledge and experience gained through working at a similar level in specialist area Designs, runs and improves software that meets user needs. Responsible for writing clean, secure code following a test-driven approach; create code that is open by default and easy for others to reuse. Lead development on one or a small number of related project teams. Be proficient in a wide range of technical systems; be involved in identifying appropriate technology and approaches, deciding when software should be written; contribute to the developer community; provide technical leadership; promote knowledge sharing and adoption of good practice. Typical Skills: Manage the service components to ensure they meet business needs and performance targets. Identify process optimisation opportunities. Designing solutions and services with security controls embedded, specifically engineered as mitigation against security threats. Demonstrate strong understanding and application of the most appropriate modern standards. Advise on the right way to apply standards and methods, ensuring compliance. Maintain technical responsibility for all the stages and iterations of a software development project. Know a variety of methods of prototyping and can choose the most appropriate ones. Review the systems designs of others to ensure selection of appropriate technology. Coordinate build activities across systems and understand how to undertake and support integration-testing activities. Know how to prioritise and define approaches to understand the user story, guiding others in doing so. You can offer recommendations on the best tools and methods to be used.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
Jan 04, 2022
Full time
Permanent | Full-time | All-year Round (52 weeks per year) Starting Salary c.£30,000 per annum depending on skills, knowledge and experience
The Felsted IT Services team is a critical and integral part of the Felsted community and the role of the IT Engineer is to manage the complex challenges of scale that are unique to Felsted’s technically intricate ecosystem. With the recent appointment of a Director of Digital Strategy, it is an exciting time to be joining Felsted and the ICT department.
The main duties of the role are to design, install and test hardware, software and networks and maintain the IT asset tracker plus partner with the leadership team on system forecasts and critical issues affecting the IT systems.
A degree in a Computer Science related area of study would be desirable, or equivalent practical experience, together with extensive knowledge and experience with OS administration, hardware systems, OS internals on Windows and *nix systems, as is knowledge of networks, networking security systems and infrastructure. The successful candidate must be able to demonstrate problem-solving, collaborative and communications skills together with the ability to interpret and analyse information to create meaningful reports.
This role is a permanent position working Monday to Friday from 8:30am to 5:00pm, all-year round. The post holder is required to work one Saturday per month during term-time and be on-call as per the department’s rota. The starting salary for this role is c.£30,000 per annum (depending on skills, knowledge and experience) plus there is a call-out allowance of £133.19 per month (£1,598.28 per annum). Further information and a full job description can be found within the ‘Role Information Pack’.
Benefits include free life assurance, uniform and parking; contributory pension scheme (matched at 4%); membership availability to the School’s healthcare scheme (via BUPA); free lunch on full days worked; free hot drinks supplied and lunch/dinner provided; annual salary reviews; free use of the Felsted Gym and pool facilities; subsidised on-site Coffee Shop; and membership to Felsted Connect; an online multi-platform engagement tool where employees have access to hundreds of exclusive discounts and offers from online and high-street retailers. More information on our rewards package can be found on our website felsted.org/employment-opps/rewards.
Felsted is a leading day and boarding independent school based in a stunning village campus in North Essex. Founded in 1564 by Richard Lord Riche, who had been a Lord Chancellor under King Edward VI, Felsted today provides an exceptional holistic education to approximately 1100 boys and girls aged four to eighteen. We celebrated our 450th anniversary in 2014, one of only a handful of schools in the country that have claimed this historic milestone. We employ more than 160 teachers and 440 operational staff in a community orientated environment, ensuring our pupils receive the very best in learning and co-curricular activities.
We are rated ‘Excellent in every aspect' by the Independent Schools Inspectorate.
Closing date for receipt of applications is Monday 24 January 2022 at 9:00am.
If you would like to apply for this position, please visit our website www.felsted.org/employment-opps to complete our online application process.
Felsted is committed to equal opportunities and maintaining a safe and secure environment for all pupils and a ‘culture of vigilance’ to safeguard and protect all in its care, and to all aspects of its ‘Safeguarding (Child Protection and Staff Behaviour) Policy’. All employees are subject to pre-employment checks including a Disclosure and Barring Service check.
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
Mar 29, 2024
Full time
A fanastic Netzero client based in London is looking for another mid level software engineer to come and join their dynamic team. Great benefits and perks too. This role is 2 days in the office and 3 days WFH, based in Canary Wharf. At least 3 years' experience of coding Python with Django framework At least 3 years' experience with microservices and using related tools - e.g. Docker Docker Compose Kubernetes logstash and using messaging tools e.g. Rabbit MQ Apache Kafka. RESTful API development and management Transactional management. Databases - e.g. SQL PostgreSQL MongoDB and Linux OS. Experience with data science libraries is highly desire As a Full Stack Python Developer, you will be joining a growing team of software engineers, data modelers, and quants. As a team you will design, develop, and maintain the client's digital platform that comprises of multiple applications including settlements tools, forecasting, calculation engines, data portals, and other applications that the business requires to help the UK achieve Net Zero by 2050. You will be working with multiple different project teams covering generation areas such as nuclear, hydrogen, solar, and tidal power. Key Responsibilities This role is very hands-on with coding so you will need to be comfortable getting stuck in. Design highly scalable software solutions to improve functionality and system longevity. Work with technical business analysts and solution architects to fine tune requirements and ensure that wants are feasible and pragmatic and validate development tasks in Jira. Translate designs and wireframes into high quality code. Develop new user-facing features using React.js. Write front-end components using JavaScript, CSS and integrate with back-end Python components (possibly other languages). Develop modules that satisfy the functional and non-functional requirements. Coordinate deployments with Release Manager and monitor for successful integration. Manage design, build, test bug fix prerogatives. Prepare, review and build reusable components and front-end libraries. Build reusable components. Participate in the maintenance and improvement of existing applications. Optimise microservices for maximum performance. Contribute to the wider engineering team. Stay abreast of developments in web applications, analytics, programming languages. Skills Knowledge and Expertise At least 3 years' experience of coding Python and 1+ years using the Django framework. At least 1 year of coding in a front end capacity (preferably React but other languages will be considered) Microservices and using related tools - e.g. Docker, Docker Compose, Kubernetes, logstash and using messaging tools e.g. Rabbit MQ, Apache Kafka. RESTful API development and management, Transactional management. Databases - e.g. SQL, PostgreSQL, MongoDB and Linux OS. Experience with data science libraries is beneficial Performance Tuning. Solid understanding of design patterns and relevant implementation models. Solid understanding of DevOps tooling, GitLab, CI/CD, Jenkins, build pipelines and source control systems. Working knowledge of cloud infrastructure services: compute, storage, networking, hybrid connectivity, monitoring/logging, security and IAM. Knowledge of other languages (e.g. C#, C) a plus. Ideally previous experience in electricity and gas utilities sector.
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
Mar 29, 2024
Full time
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
A leading independent provider of IT Infrastructure Services is looking for a Linux Engineer for a 3-month contract, based in Hatfield (hybrid). As a Linux Engineer, you will play a crucial role in designing, implementing, and maintaining Linux-based systems to support clients' diverse IT environments. You will collaborate with cross-functional teams to deliver scalable, secure, and reliable solutions that meet the evolving needs of various customers. Key Responsibilities: System Design and Implementation: Design, deploy, and maintain Linux-based systems and infrastructure components according to client requirements and industry best practices. Configuration Management: Utilise configuration management tools such as Ansible, Puppet, or Chef to automate system configuration, provisioning, and deployment tasks. Monitoring and Performance Tuning: Implement monitoring solutions and perform proactive performance tuning to ensure optimal system performance, availability, and reliability. Security Hardening: Implement security best practices and perform regular security assessments to identify and address vulnerabilities in Linux systems. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Linux systems, including performance bottlenecks, system errors, and network connectivity problems. Documentation and Knowledge Sharing: Create and maintain detailed technical documentation, including system architecture diagrams, installation guides, and operational procedures. Share knowledge and expertise with team members to foster continuous learning and improvement. Patch Management: Manage Linux system patches and updates to ensure compliance with security policies and regulatory requirements. Collaboration and Communication: Collaborate effectively with internal teams and external stakeholders to gather requirements, define technical solutions, and provide regular updates on project status and progress. Experience RequiredBachelor's degree in Computer Science, Information Technology, or related field. Solid experience in designing, implementing, and supporting Linux-based systems in enterprise environments. Proficiency in Linux operating systems (e.g. Red Hat Enterprise Linux, CentOS, Ubuntu) and associated technologies. Strong scripting skills (e.g., Shell scripting, Python) for automation and task orchestration. Experience with virtualization technologies such as VMware, KVM, or Xen. Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Excellent troubleshooting skills and the ability to analyse complex technical issues. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Relevant certifications (e.g., RHCE, LPIC, CompTIA Linux+) are desirable. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
A leading independent provider of IT Infrastructure Services is looking for a Linux Engineer for a 3-month contract, based in Hatfield (hybrid). As a Linux Engineer, you will play a crucial role in designing, implementing, and maintaining Linux-based systems to support clients' diverse IT environments. You will collaborate with cross-functional teams to deliver scalable, secure, and reliable solutions that meet the evolving needs of various customers. Key Responsibilities: System Design and Implementation: Design, deploy, and maintain Linux-based systems and infrastructure components according to client requirements and industry best practices. Configuration Management: Utilise configuration management tools such as Ansible, Puppet, or Chef to automate system configuration, provisioning, and deployment tasks. Monitoring and Performance Tuning: Implement monitoring solutions and perform proactive performance tuning to ensure optimal system performance, availability, and reliability. Security Hardening: Implement security best practices and perform regular security assessments to identify and address vulnerabilities in Linux systems. Troubleshooting and Issue Resolution: Investigate and resolve complex technical issues related to Linux systems, including performance bottlenecks, system errors, and network connectivity problems. Documentation and Knowledge Sharing: Create and maintain detailed technical documentation, including system architecture diagrams, installation guides, and operational procedures. Share knowledge and expertise with team members to foster continuous learning and improvement. Patch Management: Manage Linux system patches and updates to ensure compliance with security policies and regulatory requirements. Collaboration and Communication: Collaborate effectively with internal teams and external stakeholders to gather requirements, define technical solutions, and provide regular updates on project status and progress. Experience RequiredBachelor's degree in Computer Science, Information Technology, or related field. Solid experience in designing, implementing, and supporting Linux-based systems in enterprise environments. Proficiency in Linux operating systems (e.g. Red Hat Enterprise Linux, CentOS, Ubuntu) and associated technologies. Strong scripting skills (e.g., Shell scripting, Python) for automation and task orchestration. Experience with virtualization technologies such as VMware, KVM, or Xen. Familiarity with containerization technologies (e.g., Docker, Kubernetes) is a plus. Excellent troubleshooting skills and the ability to analyse complex technical issues. Strong communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Relevant certifications (e.g., RHCE, LPIC, CompTIA Linux+) are desirable. Hays Talent Solutions is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Why Contact Security Services? Contact Security Services are a fully SSAIB approved security installer celebrating 15 years in business in the electronic security industry. They provide individually tailored solutions in Intruder Alarms, Wireless Burglar Alarm Systems and Home and Commercial CCTV Systems. They are now looking for a Digital Systems Apprentice to join their team in Airdrie, this learner will work towards a Digital Applications Support SCQF Level 6 Apprenticeship. What's involved? Becoming an expert in the business with regards to: Supporting the wider team with document management using their in-house system Vantage to update records, leave notes and save updates Becoming the first point of contact for customer queries, engineers and colleagues relating to any related jobs You will be responsible for managing finance documents and information for each client Working in collaboration with the engineering team to manage their diaries by preparing letters and other suitable documents and storing these on Vantage Using online shared drives and client portals to update the database with information daily Using Excel to run financial reports in regards to current jobs Co-ordinating diaries and working to timeframes assigned by manager Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £15,000 - £16,000 per annum Working hours: Monday to Friday, 9am - 5:30pm Benefits: Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Mar 29, 2024
Full time
Why Contact Security Services? Contact Security Services are a fully SSAIB approved security installer celebrating 15 years in business in the electronic security industry. They provide individually tailored solutions in Intruder Alarms, Wireless Burglar Alarm Systems and Home and Commercial CCTV Systems. They are now looking for a Digital Systems Apprentice to join their team in Airdrie, this learner will work towards a Digital Applications Support SCQF Level 6 Apprenticeship. What's involved? Becoming an expert in the business with regards to: Supporting the wider team with document management using their in-house system Vantage to update records, leave notes and save updates Becoming the first point of contact for customer queries, engineers and colleagues relating to any related jobs You will be responsible for managing finance documents and information for each client Working in collaboration with the engineering team to manage their diaries by preparing letters and other suitable documents and storing these on Vantage Using online shared drives and client portals to update the database with information daily Using Excel to run financial reports in regards to current jobs Co-ordinating diaries and working to timeframes assigned by manager Using Microsoft packages as part of your daily routine you will be updating spreadsheets and emailing with Outlook What do they need from you? Excellent attention to detail Great communicators who listen to and understand our customers Team players with a genuine passion for delivering amazing customer service Fast-paced learners who enjoy variety and can embrace change Salary: £15,000 - £16,000 per annum Working hours: Monday to Friday, 9am - 5:30pm Benefits: Pension scheme Future prospects: You will have the chance to continue to develop through the company and progress within your role. Important information: This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support. Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role. On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6. If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Loughborough Salary: Up to £35,000 DOE We're on the lookout for a skilled 2nd Line Engineer with a passion for technology to bolster our client's team in Loughborough. In this hybrid role, you'll be at the forefront of ensuring our clients' IT systems operate seamlessly. Your expertise will be instrumental in addressing complex technical challenges and providing robust support solutions. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
Mar 29, 2024
Full time
IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid £50,000 - £55,000 plus excellent benefits, bonus and career opportunities/Based Worthing, West Sussex with WFH opportunities, 1 or 2 days per week in the office My client, a leading, technology strong, professional services company, are currently seeking a highly skilled IT Security Operations Specialist to join their team. This position plays a pivotal role in securing our IT infrastructure, safeguarding our critical systems, and working with external SOC teams to ensure the uninterrupted delivery of essential services. This role will perform Security Operational duties responsible for incident response and vulnerability management and other core capabilities. Responding immediately to security threats across their networks, using cutting edge technology to prevent, detect and analyse security incidents. This role will administer these capabilities by installing and maintaining infrastructure tools and related system software. You will be continuously improving application, system, and data security by proactively analysing, monitoring, and resolving related suspicious activity or behaviour and security incidents. Responsibilities for the IT Security Operations Engineer/Specialist position: Vulnerability Management: Utilise Qualys and Tenable to identify, assess, and remediate vulnerabilities specific to our IT infrastructure and operational technology systems, ensuring their integrity and availability. Security Information and Event Management (SIEM): Employ Sentinel and Log Rhythm to monitor and analyse security events, ensuring timely detection and response to threats within our critical environments. Endpoint Security: Manage and monitor security with Defender and Trend Apex One to safeguard endpoint devices, maintaining the security of our IT infrastructure. Data Loss Prevention (DLP): Implement Forcepoint Proxy, Varonis, and Microsoft E5 compliance tools to protect sensitive data and ensure compliance with security policies and regulations. Incident Response: Collaborate with an external SOC team to respond to security incidents and service requests promptly, ensuring the resilience of our operational technology and IT systems. Internet Filtering: Maintain and monitor the Forcepoint Proxy Internet filtering system to ensure safe and secure Internet access. Service Request Handling: Address and fulfil service requests efficiently, minimizing disruptions to our essential services and adhering to SLAs, using ServiceNow. Monitoring and Analysis: Continuously monitor security alerts, logs, and reports, conducting in-depth analysis to identify anomalies, threats, and potential vulnerabilities that could impact IT operations. Threat Detection: Recognize and evaluate emerging threats and vulnerabilities, providing recommendations for mitigation, securing our critical systems and data. IT Security Operations Engineer/Specialist - Worthing/WFH/Hybrid
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Mar 29, 2024
Full time
Job Title: 2nd Line Engineer Location: Cambridge (Hybrid) Salary: Up to £35,000 DOE Are you a skilled IT professional with a passion for cloud technologies? Do you thrive in a dynamic environment where you can apply your expertise to solve complex technical issues? If so, we have the perfect opportunity for you! We are currently seeking a talented, outgoing 2nd Line Engineer to join our clients team in Cambridge, this is a hybrid role. As a 2nd Line Engineer, you will play a crucial role in supporting our clients and ensuring the smooth operation of their IT systems. Key Responsibilities: Provide technical support and troubleshooting for escalated issues from the 1st Line support team. Diagnose and resolve technical hardware and software issues across a variety of platforms and systems. Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners. Ensure security measures are implemented and maintained across all systems. Collaborate with other team members to improve efficiency and effectiveness of IT operations. Requirements: Extensive experience working with O365, Azure, and Active Directory, Networking. Previous experience working for a Managed Service Provider (MSP) is highly desirable. Strong knowledge of cloud-based solutions and end-user support. Excellent communication and customer service skills. Ability to work independently and as part of a team. Relevant certifications (e.g., Microsoft Certified: Modern Desktop Administrator Associate) are a plus. This is a fantastic opportunity for an ambitious individual who is looking to take their career to the next level. If you are passionate about technology and eager to work with cutting-edge cloud solutions, we want to hear from you! To apply, please submit your CV for immediate consideration.
Robert Half is working with a global market-leading insurance company to recruit a site reliability engineer on an initial 6 month contract based out of their Central London office. Role: The Site Reliability Engineer will be expected to complete the following: Design, build, and maintain scalable, reliable, and secure infrastructure to support our applications and services. Implement best practices in monitoring, alerting, and logging to ensure the health and performance of our systems. Develop and maintain automated deployment and configuration management solutions to streamline operations and improve efficiency. Collaborate with software engineering teams to design and implement solutions for improving application performance, scalability, and reliability. Participate in incident response and on-call rotations to quickly resolve production issues and minimise downtime. Perform capacity planning and performance tuning to optimize resource utilization and ensure scalability. Responsibilities: The Site Relibaility Engineer should have the following: Proven experience as a site reliability engineer or similar role, preferably in a cloud-based environment. Strong proficiency in at least one programming language (e.g., Python, Java, Go) and experience with scripting languages (e.g., Bash, PowerShell). Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience with infrastructure as code tools such as Terraform or CloudFormation. Strong knowledge of networking, security, and system administration. Company: Market leading insurance organisation 2 days onsite, based in their central London Office Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Mar 29, 2024
Full time
Robert Half is working with a global market-leading insurance company to recruit a site reliability engineer on an initial 6 month contract based out of their Central London office. Role: The Site Reliability Engineer will be expected to complete the following: Design, build, and maintain scalable, reliable, and secure infrastructure to support our applications and services. Implement best practices in monitoring, alerting, and logging to ensure the health and performance of our systems. Develop and maintain automated deployment and configuration management solutions to streamline operations and improve efficiency. Collaborate with software engineering teams to design and implement solutions for improving application performance, scalability, and reliability. Participate in incident response and on-call rotations to quickly resolve production issues and minimise downtime. Perform capacity planning and performance tuning to optimize resource utilization and ensure scalability. Responsibilities: The Site Relibaility Engineer should have the following: Proven experience as a site reliability engineer or similar role, preferably in a cloud-based environment. Strong proficiency in at least one programming language (e.g., Python, Java, Go) and experience with scripting languages (e.g., Bash, PowerShell). Hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud Platform. Solid understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes). Experience with infrastructure as code tools such as Terraform or CloudFormation. Strong knowledge of networking, security, and system administration. Company: Market leading insurance organisation 2 days onsite, based in their central London Office Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: gb/en/privacy-notice Security alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: gb/en/how-spot-recruitment-scams-and-protect-yourself
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
Mar 29, 2024
Full time
Job description Tradebe are looking for an IT Technician covering sites in the South of England, which involves travel to Dorset, Southampton, Swindon, Newport, Redditch and Rye. Main purpose of job The role is responsible for assistance in providing an effective UK IT platform and efficient support service for the UK business and its personnel. The Technician (IT Operations and Infrastructure) in conjunction with other team members and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology assets which support Tradebe in the UK. The role is responsible for assisting in providing an effective Inutec platform and efficient support service for the business and its personnel. The Technician, in conjunction with the and the third-party support company will be responsible for the planning, procurement, implementation, support, security, and management of information technology and Operational Technology assets which support Inutec. The role Working with the IT Technicians, Engineer and the Infrastructure Manager, Global It Teams Supervisor and third-party support provider to manage the day-to-day operation of IT assets for Tradebe in the UK, including help desk operations, network and server monitoring and administration, coordination and oversight of outsourced operations and SLA evaluation, server and storage capacity analysis and planning, and incident communication and escalation. Regular system and network maintenance routines to ensure that Tradebe UK IT assets are deployed efficiently and effectively with minimal down time. Control of hardware local inventory, provide/retire equipment. Control local software inventory ensuring accuracy Ensure that licensing of installed software is correctly recorded and conforms to legal requirements. Manage local IT purchasing requirements and manage corporate agreements across the UK. Efficient and courteous IT Support procedures monitored and reported using a support tracking system ensuring all logged helpdesk calls are closed in timely manner (liaising as the primary point of contact with contracted support organization). Execution of tasks required to complete projects within the UK . Ensure compliance of documented processes and implementation of new procedures (required to improve IT capabilities, enhance security/performance or other reason in the benefit of TRADEBE,). Advanced skills to configure, maintain and troubleshoot desktop/laptop, servers, network, telephony problems (support level 2). Provide basic end-user training and instruction to improve computer and technology operation in pursuit of business tasks. Maintain a good working knowledge of current and emerging technologies related to areas of responsibility, through independent research, and attending relevant conferences, trade shows, training and professional organization meetings. To support all levels of IT Management and support in conjunction with the Inutec IT Manager the Inutec business unit To support and manage all aspects of the Operation Technology deployed at Inutec, by assisting the Inutec Control and Instrumentation Engineer Investigate and advise fault occurrences on Electronic, Measurement and Control and Instrumentation systems on site. Manage and Control of Operational Technology based equipment to ensure resilience and security considerations are met on site. The person Proven experience in Information Technology, in a variety of roles related to infrastructure and operations Experience with multi-site enterprise deployments. Network design, implementation, support and management preferred Experience with multi-site enterprise Server deployments, design, implementation, support and management preferred Experience in identifying routine IT tasks and activities, and their implementation. Experience supporting remote office and home office-based end users preferred This is a multi-site role and requires that the successful candidate hold a full valid driving license. Ability to engage at all levels, in a clear and simple way, to ensure understanding of the specific issues Baseline security clearance required. We offer Salary from £25,000 - £45,000 per annum Annual bonus 25 days holiday plus 8 bank holidays? Pension Flexible benefits (access to our benefits platform for discounts and cash back on shopping purchases, gyms and leisure activities, cycle to work scheme and dedicated wellbeing centre)?
AEJ Consulting Ltd
Letchworth Garden City, Hertfordshire
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
Mar 29, 2024
Full time
My client is a growing technology organisation which focuses on providing innovative software solutions to streamline complexities, automate repetitive tasks, and enhances productivity. They are seeking an experience IT manager who specialize in Microsoft and third party systems to oversee the management of their IT systems. You will also be leading a team of IT professionals, managing vendor relationships, as well as ensuring the efficient and secure operation of their technology infrastructure. Responsibilities: Microsoft Systems Administration: Overseeing the administration of Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server and Sharepoint, ensuring the stability, security and performance of these systems through proactive monitoring, maintenance and troubleshooting. Third Party System Administration: Managing the administration of third-party applications and systems, which are critical to their business operations (e.g. ERP and CRM systems, collaboration tools, cybersecurity solutions etc.). You will also be collaborating with vendors and internal stakeholders to ensure system configuration is fully optimized as much as possible, as well as resolving issues and implementing upgrades. Vendor Management: Developing and maintaining strong relationships with technology vendors and service providers. You will also be negotiating contracts, SLA's, as well as pricing, to ensure cost-effective solutions that meet their needs, and monitoring vendor performance, resolving disputes, as well as driving continuous improvement throughout service delivery. Team leadership: Leading and mentoring a team of IT professionals, including system administrators, network engineers and support staff. You will also be providing guidance, training and professional development opportunities to enhance team capabilities, as well as creating a culture of collaboration and accountability. Strategic planning: Working closely with senior management in developing IT strategies, roadmaps and budgets that are aligned to business objectives, alongside identifying opportunities to leverage technology for competitive advantage, improving operational efficiency, as well as mitigating cybersecurity risks. Security and Compliance: Implementing and enforcing IT security policies, procedures, and controls to protect data and systems from cyber threats and regulatory compliance requirements. Also staying updated on industry best practices and emerging threats to keep enhancing security posture. Project management: Overseeing IT projects from inception to completion, ensuring they are delivered on time, within budget, as well as according to specifications. Also coordinating resources, managing risks, and communicate progress/updates to stakeholders, to thoroughly ensure successful project outcomes. Technical support: Being a point of escalation for complex technical issues, as well as providing hands-on-support whenever needed. Collaborating extensively with the IT support team to ensure timely resolution of user requests and incidents, whilst also maintaining high levels of customer satisfaction. Qualifications and experience At least five years of proven experience in IT management roles, with a primary focus on Microsoft systems administration, third party application support and administration, alongside vendor management. Be very technically proficient in Microsoft technologies, such as Windows Server, Active Directory, Exchange Server, SQL Server, and SharePoint. Have experience managing third party applications, such as ERP and CRM systems, alongside cybersecurity solutions. Demonstrated success in negotiating vendor contracts, managing vendor relationships, as well as optimizing vendor performance. Possessing excellent leadership and team building skills, having the ability to motivate and develop high performing teams. Have a solid understanding of IT security principles, complains requirements, and risk management practices. Have project management experience, including planning, execution and stakeholder communication. Be an excellent communicator, both written and verbal, having the ability to convey technical concepts to non-technical stakeholders as effectively as possible. Possess relevant certifications, such as Azure Administration Associate, Azure Solutions Architect, or ITIL certifications (desirable but not essential). Have a bachelor's degree in information technology (IT), Computer Science, or similar field.
3rd Line IT Engineer Northampton (Hybrid) £45,000 - £55,000 VIQU are seeking a 3rd Line IT Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels. Requirements of the 3rd Line IT Engineer: - Minimum 2+ years as a 3rd line technical support in an MSP. - Proficient in Windows Server, Active Directory, Exchange, and networking (DNS, DHCP, switches, routers). - Expertise in Wintel environment and Windows desktop operating systems. - Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, firewalls, databases, backup, and security software. - Good knowledge of VMware vSphere and Microsoft Hyper-V. - Ability to excel in a busy helpdesk environment. 3rd Line Engineer Northampton (Hybrid) £45,000 - £55,000 To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and
Mar 29, 2024
Full time
3rd Line IT Engineer Northampton (Hybrid) £45,000 - £55,000 VIQU are seeking a 3rd Line IT Engineer to join a multinational IT business that specialise in providing a broad spectrum of IT services and solutions, from IT consulting and system integrations to cloud services and e-commerce solutions. As a 3rd Line IT Engineer, you'll be responsible for delivering advanced technical assistance to clients, ensuring the swift handling of incidents, service requests, and updates. Acting as a key escalation point for lower-tier support, you'll maintain effective communication channels. Requirements of the 3rd Line IT Engineer: - Minimum 2+ years as a 3rd line technical support in an MSP. - Proficient in Windows Server, Active Directory, Exchange, and networking (DNS, DHCP, switches, routers). - Expertise in Wintel environment and Windows desktop operating systems. - Proven experience with core Infrastructure technologies, including Terminal Services, IIS, SharePoint, firewalls, databases, backup, and security software. - Good knowledge of VMware vSphere and Microsoft Hyper-V. - Ability to excel in a busy helpdesk environment. 3rd Line Engineer Northampton (Hybrid) £45,000 - £55,000 To discuss this opportunity further, APPLY NOW for a confidential conversation with your VIQU Consultant. For additional information, contact Dan Freeman at If you refer someone ideal for this role, VIQU offers an introduction fee up to £1,000 once your referral starts work with our client (terms apply). Stay updated on exciting opportunities, technology, and recruitment news by following us at 'VIQU IT Recruitment' on LinkedIn and
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.