ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Aug 17, 2022
Full time
About HRS HRS is Oracle’s largest hospitality partner worldwide, providing coverage in 90 countries to more than 10,000 customers. Recognised as an official Oracle Hospitality Partner, HRS offers a wide range of innovative solutions to its customers including Property Management, POS, Spa & Guest Activities, Mobile Applications, and more.
About the role You will join our growing global service delivery team implementing and offering support on the HRS-wide portfolio of products to hospitality-related companies across UK & Ireland. Implementing and providing support on the Oracle Food & Beverage suite of products as well as HRS’s products. The ideal candidate will be ambitious, customer oriented, passionate about digital transformation within the hospitality industry through innovative technologies and software.
Requirements
Minimum 2 years of experience in the support or installation & configuration of Oracle POS products, together with the associated customer training.
Hospitality/Food & Beverage operations background an advantage.
Experience in working with competitive hospitality products including POS, PMS and Spa systems.
Familiar with Windows operating systems & POS hardware.
Familiar with Oracle PL/SQL. Professional certification is preferable.
Good interpersonal skills with both customers and cross-functional teams.
Possess a valid passport and be available to travel extensively and for extended periods of time.
What you will be doing
Responsible for implementation & support of solutions for hotels, restaurants, spas and fitness clubs across the region.
Conduct user training.
Handle customer cases, triage the inbound case load and reviewing the existing owned and escalated cases.
Ensure familiarity with new product releases as they become available.
Liaise with subject matter experts on client requests for enhancements and development.
Work with the support/implementation teams to ensure service level requirements are exceeded.
Perform other duties as requested or as deemed appropriate by management.
Language requirements:
Native or proficient in English, both written and spoken
What we offer you
Opportunity to grow inside the global organization.
Motivating remuneration package.
Competitive annual bonus scheme.
Remote/flexible working.
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 16, 2024
Full time
Application Support Engineer Akkodis are currently working with a market leading software and solutions provider to recruit an experienced Application Support Engineer to join a growing support team which provides essential software support to high profile clients. The Role Our client is looking for an experienced Application Support Engineer with proven experience working in a fast paced environment providing application support for multiple products. The Responsibilities Support software applications/systems via e-mail and telephone. Maintain excellent levels of customer satisfaction by providing excellent support in line with SLAs. Ensure that all issues are investigated, logged, and dealt with and that adequate information is captured and recorded as it happens. Investigation and resolution of in-life issues related to software products and managed service solutions, both directly with customers and through service management partners. Effectively manage incidents, problems and known issue tickets alongside each other, whilst maintaining SLA adherence. Communicate effectively with customers, IT representatives, and partner support teams. Update and maintain internal support reference systems software and solutions, as well as carrying out updates on managed service customer sites. Handling UAT tickets from software releases and working with our development teams to find adequate solutions to UAT failures. The Requirements Experience working within a team supporting software applications/systems via e-mail and telephone. Excellent understanding of application support. Logical approach to problem solving and investigation. Strong analytical skills with demonstrated problem-solving ability. Proven ability to operate in high pressure situations, successfully handle multiple priority incidents and possess a high level of discipline while remaining flexible. Proven ability to communicate in writing and verbally, at all levels both internally and customer facing. Willingness to learn the latest technologies, as per the requirements of the business. Experience of managing services and environments, that require consistent availability and have specific user, customer, or business requirements. The ability to understand customer requirements, user workflows, business logic and the downfalls of a poor user experience. Experience solving problems in a technical environment, ideally for internal users and external customers. Experience or exposure to SQL. An understanding of the ITIL Service Desk Framework. If you are looking for an exciting new challenge to join a leading application support team and gain continued development and training, please apply now. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Software Engineer role - £35,000 - £40,000. Are you a driven Software Engineer eager to delve into an exciting digital transformation journey? Look no further! At a leading distributor and manufacturer of small domestic appliances and housewares products, we're on the hunt for talented individuals to join our dynamic team. Role Overview: As a Software Engineer, you'll be instrumental in shaping our technological landscape and driving innovation. Your primary responsibilities will include: Designing, developing, and maintaining robust software applications in alignment with our digital transformation goals. Collaborating within an Agile development team to architect and develop our next-generation systems. Conducting thorough testing, identifying and resolving bugs to maintain high standards of code quality. Documenting code, processes, and system architecture to support our evolving digital ecosystem. Staying updated with industry trends, emerging technologies, and best practices. Requirements: Essential: Bachelor's degree in computing science, software engineering, or related field. Minimum 3 years' experience as a Software Engineer. Proficiency in C# & SQL, Rest API / JSON, and Windows. Knowledge of Git / DevOps. Strong problem-solving skills and attention to detail. Excellent communication skills and teamwork abilities. Flexible, organized, and structured approach to work. Desirable: Experience with Azure Development, X , Power Platform, Kafka, Mongo DB, SSIS, or Data Factory. Benefits: Competitive salary: £35,000 - £40,000 per year. Hybrid working options available. Additional benefits including complimentary drinks, staff discounts, training and development opportunities, and more! If you're passionate about technology and eager to learn innovative technologies, this role is perfect for you! Join us in celebrating over 25 years of business success. Apply Now! Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Free parking On-site canteen facilities Employee Assistance Program Refer a Friend Scheme Eye care allowance Long service incentives and rewards Annual bonus scheme Schedule: Monday to Friday, 8:30 am - 5:00 pm Education: Bachelor's degree preferred Work Location: In person
Apr 16, 2024
Full time
Software Engineer role - £35,000 - £40,000. Are you a driven Software Engineer eager to delve into an exciting digital transformation journey? Look no further! At a leading distributor and manufacturer of small domestic appliances and housewares products, we're on the hunt for talented individuals to join our dynamic team. Role Overview: As a Software Engineer, you'll be instrumental in shaping our technological landscape and driving innovation. Your primary responsibilities will include: Designing, developing, and maintaining robust software applications in alignment with our digital transformation goals. Collaborating within an Agile development team to architect and develop our next-generation systems. Conducting thorough testing, identifying and resolving bugs to maintain high standards of code quality. Documenting code, processes, and system architecture to support our evolving digital ecosystem. Staying updated with industry trends, emerging technologies, and best practices. Requirements: Essential: Bachelor's degree in computing science, software engineering, or related field. Minimum 3 years' experience as a Software Engineer. Proficiency in C# & SQL, Rest API / JSON, and Windows. Knowledge of Git / DevOps. Strong problem-solving skills and attention to detail. Excellent communication skills and teamwork abilities. Flexible, organized, and structured approach to work. Desirable: Experience with Azure Development, X , Power Platform, Kafka, Mongo DB, SSIS, or Data Factory. Benefits: Competitive salary: £35,000 - £40,000 per year. Hybrid working options available. Additional benefits including complimentary drinks, staff discounts, training and development opportunities, and more! If you're passionate about technology and eager to learn innovative technologies, this role is perfect for you! Join us in celebrating over 25 years of business success. Apply Now! Job Types: Full-time, Permanent Pay: £35,000.00-£40,000.00 per year Benefits: Free parking On-site canteen facilities Employee Assistance Program Refer a Friend Scheme Eye care allowance Long service incentives and rewards Annual bonus scheme Schedule: Monday to Friday, 8:30 am - 5:00 pm Education: Bachelor's degree preferred Work Location: In person
Embedded Software Engineer Guildford £60,000 - £65,000 + Progression + Pension + Medical Insurance An excellent opportunity awaits an experienced Embedded Software Engineer with a strong background in C programming to join an exciting startup. This role offers the chance to play a pivotal senior position in their product development team. You'll have the autonomy and ownership to lead product innovation, contributing to the continued growth of the business and further disruption within their niche market.This company provides industry leading products designed to improve consumers mental health and wellbeing. Their innovative modern approach has seemed them be as market leaders within their specific niche. In this role you will play a pivotal part of a tight knit development team, developing new and enhancing existing products, managing the full product lifecycle, whilst being technically hands on by programming in embedded C and supporting technologies to optimise the resources available and create the most innovative products in the market. Due to the nature of the position, the role is office based 5 days a week on site in Guildford, however, offers flexibility to accommodate for commitments.The ideal candidate should possess extensive experience in utilizing embedded C for real-time environments and strong knowledge of micro-controllers, ARM and UART / SPI / I2C. Proficiency in PCB Design and Schematic Capture is required. Any experience with FreeRTOS, BLE and IAR Workbench are desirable but not required.This is a fantastic opportunity for an experienced Embedded Software Engineer to join an industry disrupting start up and play a pivotal part in their development team with the ownership and autonomy to contribute to the long-term success and growth of the business. The Role: Embedded Software Engineer Overseeing product lifecycle Development of new and existing products Working as part of start-up environment Office based 5 days a week in Guildford - flexible hours The Person: Strong Embedded C programming skills in real time environment. Strong experience of microcontrollers, ARM and UART / SPI / I2C Strong knowledge of PCB Design, Schematic Capture FreeRTOS and Bluetooth experience desirable Personable character with strong communication skills Reference Number: BBBH 223898 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 16, 2024
Full time
Embedded Software Engineer Guildford £60,000 - £65,000 + Progression + Pension + Medical Insurance An excellent opportunity awaits an experienced Embedded Software Engineer with a strong background in C programming to join an exciting startup. This role offers the chance to play a pivotal senior position in their product development team. You'll have the autonomy and ownership to lead product innovation, contributing to the continued growth of the business and further disruption within their niche market.This company provides industry leading products designed to improve consumers mental health and wellbeing. Their innovative modern approach has seemed them be as market leaders within their specific niche. In this role you will play a pivotal part of a tight knit development team, developing new and enhancing existing products, managing the full product lifecycle, whilst being technically hands on by programming in embedded C and supporting technologies to optimise the resources available and create the most innovative products in the market. Due to the nature of the position, the role is office based 5 days a week on site in Guildford, however, offers flexibility to accommodate for commitments.The ideal candidate should possess extensive experience in utilizing embedded C for real-time environments and strong knowledge of micro-controllers, ARM and UART / SPI / I2C. Proficiency in PCB Design and Schematic Capture is required. Any experience with FreeRTOS, BLE and IAR Workbench are desirable but not required.This is a fantastic opportunity for an experienced Embedded Software Engineer to join an industry disrupting start up and play a pivotal part in their development team with the ownership and autonomy to contribute to the long-term success and growth of the business. The Role: Embedded Software Engineer Overseeing product lifecycle Development of new and existing products Working as part of start-up environment Office based 5 days a week in Guildford - flexible hours The Person: Strong Embedded C programming skills in real time environment. Strong experience of microcontrollers, ARM and UART / SPI / I2C Strong knowledge of PCB Design, Schematic Capture FreeRTOS and Bluetooth experience desirable Personable character with strong communication skills Reference Number: BBBH 223898 To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Job Title - Software Engineering Team Lead (15% sign on bonus) Job Location - Fleet, UK Flexible, condensed or reduced working hours considered and hybrid working where possible. Job ID - 443 About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. L3Harris in Tewkesbury and Fleet form part of our ICI division, we work closely with UK Government and Security Agencies primarily in the areas of crypto/cyber security, electronic warfare, counter drone capabilities and situation awareness projects. As a Software Engineering Team Lead you will be responsible for both project technical leadership and team development and growth. You will be involved with designing, developing and testing complex software components/systems on a range of platforms supporting embedded processors through to servers. A few of our employee benefits are: 15% sign on bonus Flexible, condensed or reduced working hours considered and hybrid working where possible £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Flexible, condensed or reduced working hours available, i.e., 4-day condensed working week, 9-day fortnights,12pm finish every Friday, etc. 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Professional registration with the IET (Engineers only) What the role will involve The responsibilities of your role will include the following: Taking a leading role in the development of complex Multi-Domain Situation Awareness Systems and in some cases acting as the Technical Authority for a sub-system. Set clear standards and procedures for the software aspects of project development and delivery, tracking project progress and generating reports to stakeholders Managing and developing a team of between 5-8 software engineers, fostering great communication between team members and vertically through the organization Ensure that the team has appropriate technical competencies, skills and behaviors and developing the team to support future growth and technology/product roadmaps Supporting the Software Engineering Manager, by contributing to the development of the Software Engineering Function through the promotion of best practice, tools, processes and training. Contribute to the generation of technical proposals, bids and presentations What you'll bring The role of Software Engineering Team Lead requires the following experience and skills: Solid experience of object orientated design and implementation principles (OOD, OOP) Previous Software Engineering experience in one or more language (Embedded C, C++, Python, Rust, etc.) with up-to-date skills and a keen interest in industry best practice Proven experience as a people leader - delegation, resource planning, development, performance reviews, etc. Track record of producing reliable, robust, intuitive, maintainable software Experience of leading software engineering development projects through the software lifecycle Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris.
Apr 16, 2024
Full time
Job Title - Software Engineering Team Lead (15% sign on bonus) Job Location - Fleet, UK Flexible, condensed or reduced working hours considered and hybrid working where possible. Job ID - 443 About this opportunity and L3Harris UK From 12 UK sites, our team of over 1,400 people deliver unique capabilities across air, land, sea, space and cyber for military, security and commercial customers, worldwide. L3Harris in Tewkesbury and Fleet form part of our ICI division, we work closely with UK Government and Security Agencies primarily in the areas of crypto/cyber security, electronic warfare, counter drone capabilities and situation awareness projects. As a Software Engineering Team Lead you will be responsible for both project technical leadership and team development and growth. You will be involved with designing, developing and testing complex software components/systems on a range of platforms supporting embedded processors through to servers. A few of our employee benefits are: 15% sign on bonus Flexible, condensed or reduced working hours considered and hybrid working where possible £3,000 to £6,000 DV Bonus - please note this level of clearance isn't essential for this role. This bonus is subject to individual clearance and project requirements - discussed upon application. Flexible, condensed or reduced working hours available, i.e., 4-day condensed working week, 9-day fortnights,12pm finish every Friday, etc. 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days Private medical insurance with optional family cover Pension scheme of up to 7% employer contribution Life Assurance 4x salary (flexible up to 10x) Group income protection Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme Employee assistance program providing mental health and wellbeing support Professional registration with the IET (Engineers only) What the role will involve The responsibilities of your role will include the following: Taking a leading role in the development of complex Multi-Domain Situation Awareness Systems and in some cases acting as the Technical Authority for a sub-system. Set clear standards and procedures for the software aspects of project development and delivery, tracking project progress and generating reports to stakeholders Managing and developing a team of between 5-8 software engineers, fostering great communication between team members and vertically through the organization Ensure that the team has appropriate technical competencies, skills and behaviors and developing the team to support future growth and technology/product roadmaps Supporting the Software Engineering Manager, by contributing to the development of the Software Engineering Function through the promotion of best practice, tools, processes and training. Contribute to the generation of technical proposals, bids and presentations What you'll bring The role of Software Engineering Team Lead requires the following experience and skills: Solid experience of object orientated design and implementation principles (OOD, OOP) Previous Software Engineering experience in one or more language (Embedded C, C++, Python, Rust, etc.) with up-to-date skills and a keen interest in industry best practice Proven experience as a people leader - delegation, resource planning, development, performance reviews, etc. Track record of producing reliable, robust, intuitive, maintainable software Experience of leading software engineering development projects through the software lifecycle Important to know Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks. As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris.
Infrastructure Engineer Bishops Stortford £40,000 - £45,000 + Hybrid + Life Assurance An amazing opportunity for an Infrastructure Engineer to develop in an established and growing company in an exciting role, in this role, you will be accountable for documenting and maintaining networks across multiple environments. Your responsibilities will also include researching and implementing the latest technologies to ensure that colleagues perform their daily tasks at the highest standard.On offer is a role where you will be able to challenge your existing skills and develop further into your career. Where you will use knowledge to solve issues on a wide variety of issues on the following technologies, Office 365, Azure, Endpoint Manager, networking, firewalls, and webhosting.The company are a privately owned business and have been established for years providing technology solutions, IT support and software to their well-established customers. They are a multi-million pound turned over business and have achieved natural growth in recent years. The company actively encourages hybrid working and this will be available.The ideal candidate will have previous experience providing 2nd Line support / 3rd Line and had worked as a 3rd line engineer/ infrastructure engineer in an MSP environment. Have experience working in a customer facing role and be flexible with a wide range of technical task. Working with technologies like Office 365, Azure and Active Directory is crucial. Also, have a good networking knowledge with VLANs, WAN routing and DNS.This is a fantastic opportunity to be able to work with the latest technologies, work with an established company offering flexible working arrangements and further your IT career with highly technical / knowledgeable colleagues. The company are keen on funding staff certifications in Cisco and CompTIA. The person: 2-3 years providing 3rd Line support / Infrastructure Engineer role in an MSP environment Experience providing good customer service to clients Strong knowledge of Office 365, Azure, Endpoint Manager, MDM, Networking (VLANS, WANS routing, DNS), Firewalls, Webhosting and Telephony Must have experience working in an MSP or similar environment Qualifications; AZ-104 - Microsoft Azure Administrator, AZ-305 - Designing Microsoft Azure Infrastructure, Microsoft 365 Certified: Administrator Expert The role: Managing own ticket escalations to ensure 3rd Line support tickets are handled and solved efficiently. For example, supporting diverse networks of 50 users or more Working in a team when necessary to ensure unresolved problems are solved. Solving multi-tenant Azure/on-prem hybrid environments Travel to customer sites when required to provide technical support to client's customers IT issues and providing great customer service. Reference: BBBH161531 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 16, 2024
Full time
Infrastructure Engineer Bishops Stortford £40,000 - £45,000 + Hybrid + Life Assurance An amazing opportunity for an Infrastructure Engineer to develop in an established and growing company in an exciting role, in this role, you will be accountable for documenting and maintaining networks across multiple environments. Your responsibilities will also include researching and implementing the latest technologies to ensure that colleagues perform their daily tasks at the highest standard.On offer is a role where you will be able to challenge your existing skills and develop further into your career. Where you will use knowledge to solve issues on a wide variety of issues on the following technologies, Office 365, Azure, Endpoint Manager, networking, firewalls, and webhosting.The company are a privately owned business and have been established for years providing technology solutions, IT support and software to their well-established customers. They are a multi-million pound turned over business and have achieved natural growth in recent years. The company actively encourages hybrid working and this will be available.The ideal candidate will have previous experience providing 2nd Line support / 3rd Line and had worked as a 3rd line engineer/ infrastructure engineer in an MSP environment. Have experience working in a customer facing role and be flexible with a wide range of technical task. Working with technologies like Office 365, Azure and Active Directory is crucial. Also, have a good networking knowledge with VLANs, WAN routing and DNS.This is a fantastic opportunity to be able to work with the latest technologies, work with an established company offering flexible working arrangements and further your IT career with highly technical / knowledgeable colleagues. The company are keen on funding staff certifications in Cisco and CompTIA. The person: 2-3 years providing 3rd Line support / Infrastructure Engineer role in an MSP environment Experience providing good customer service to clients Strong knowledge of Office 365, Azure, Endpoint Manager, MDM, Networking (VLANS, WANS routing, DNS), Firewalls, Webhosting and Telephony Must have experience working in an MSP or similar environment Qualifications; AZ-104 - Microsoft Azure Administrator, AZ-305 - Designing Microsoft Azure Infrastructure, Microsoft 365 Certified: Administrator Expert The role: Managing own ticket escalations to ensure 3rd Line support tickets are handled and solved efficiently. For example, supporting diverse networks of 50 users or more Working in a team when necessary to ensure unresolved problems are solved. Solving multi-tenant Azure/on-prem hybrid environments Travel to customer sites when required to provide technical support to client's customers IT issues and providing great customer service. Reference: BBBH161531 To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
.NET Developer - Leading E-Book Firm - London (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client are a leading e-book firm who are on a mission to build the best reading experience, one that is both communal and personal, anytime, anywhere. Having recently opened their uber-chic offices in London they are looking to hire .NET Developer at all levels to work on the development of a product that makes a meaningful, lasting difference in people's lives. We are seeking .NET Developer candidates who are passionate about software development and all things tech. You should have a good grasp of: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide you with industry recognized training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a great opportunity to work alongside smart, driven people who will inspire you every day. You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community. These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company! Their benefits include: a company bonus, pension, healthcare, flexible holiday policy (they don't count days), a well-stocked kitchen (with fresh fruit, snacks and drinks) and regular company outings: team dinners, trips to museums and galleries. They also run monthly book club lunches and discussions. Location: London, UK / Remote Working Salary: £100,000 - £120,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Apr 16, 2024
Full time
.NET Developer - Leading E-Book Firm - London (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, React, Angular 17, Microservices, Vue.js, TypeScript, Azure, Web API 2, Agile, SQL Server 2022, Programmer, Full Stack Engineer, Architect, .NET Developer) Our client are a leading e-book firm who are on a mission to build the best reading experience, one that is both communal and personal, anytime, anywhere. Having recently opened their uber-chic offices in London they are looking to hire .NET Developer at all levels to work on the development of a product that makes a meaningful, lasting difference in people's lives. We are seeking .NET Developer candidates who are passionate about software development and all things tech. You should have a good grasp of: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide you with industry recognized training in: .NET 8, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. This is a great opportunity to work alongside smart, driven people who will inspire you every day. You will have the opportunity to form relationships with their investors, advisors and mentors - and the broader tech community. These experiences will provide you with the abilities necessary to grow with the firm, or one day start your own company! Their benefits include: a company bonus, pension, healthcare, flexible holiday policy (they don't count days), a well-stocked kitchen (with fresh fruit, snacks and drinks) and regular company outings: team dinners, trips to museums and galleries. They also run monthly book club lunches and discussions. Location: London, UK / Remote Working Salary: £100,000 - £120,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
.NET Developer - Worthing (Tech stack: .NET Developer, .NET 8, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer)In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes. They currently have over 15 million streaming members across the UK, Europe and North America and have plans to double in size over the next 12 months. We are seeking several .NET Developer to work on several complex Greenfield .NET / C# software development projects which will be critical to the future success of the business. .NET Developer candidates should have a sound understanding of object orientated (OO) development and a skill that that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide training into: .NET 8, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 17, Bootstrap, Agile and SQL Server 2022. This is an excellent opportunity for a .NET Developer to working within a challenging supportive environment. Top performers can expect to receive their first promotion (and pay rise) within 6 months. Our client offers a unique working environment including a free onsite organic restaurant, relaxation pods, games room, background music while you work and flexible working hours. Location: Worthing, West Sussex, UK / Remote Working Salary: £65,000 - £85,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Apr 16, 2024
Full time
.NET Developer - Worthing (Tech stack: .NET Developer, .NET 8, Web API 2, Entity Framework, Microservices, Azure, Programmer, Full Stack Engineer, Architect, .NET Developer)In just over 5 years our client has established themselves as the world's leading internet subscription service for enjoying films and TV programmes. They currently have over 15 million streaming members across the UK, Europe and North America and have plans to double in size over the next 12 months. We are seeking several .NET Developer to work on several complex Greenfield .NET / C# software development projects which will be critical to the future success of the business. .NET Developer candidates should have a sound understanding of object orientated (OO) development and a skill that that includes: .NET, .NET Core / ASP.NET MVC, C# and SQL Server. Our client can provide training into: .NET 8, Web API 2, Entity Framework, Microservices, Azure, JavaScript, Angular 17, Bootstrap, Agile and SQL Server 2022. This is an excellent opportunity for a .NET Developer to working within a challenging supportive environment. Top performers can expect to receive their first promotion (and pay rise) within 6 months. Our client offers a unique working environment including a free onsite organic restaurant, relaxation pods, games room, background music while you work and flexible working hours. Location: Worthing, West Sussex, UK / Remote Working Salary: £65,000 - £85,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
.NET Developer, C# - Global Technology Brand - Wakefield (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, WPF, React, Angular 17, Microservices, Azure, Web API 2, Entity Framework, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our clients fascinating story dates back to 1981; today they have fast become one of the most instantly recognised technology brands across the globe. Their success has been built upon their reputation for developing revolutionary .NET software products that utilise cutting edge technologies. Having recently allocated a £2 billion annual R&D budget to fuel the invention of products, solutions and new technologies they are looking to expand their award winning .NET software development team. We are seeking .NET Developer candidates with experience of either web application development (.NET Core / ASP.NET MVC, C#) or winforms / WPF (C#) development. Additional skills in SQL Server are required. Our client will provide you with training into: .NET 8, WPF, MVVM, Prism, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. You will follow the firms official career progression programme. This is coupled with 18 days of dedicated technical training per year, bi-annual pay reviews and trips to Microsoft Ignite. Our client offers a truly refreshing working environment including a free juice bar, casual dress, background music while you work, flexible working hours and home working. Location: Wakefield, Yorkshire, UK / Remote Working Salary: £45,000 - £70,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Apr 16, 2024
Full time
.NET Developer, C# - Global Technology Brand - Wakefield (Tech stack: .NET Developer, .NET 8, ASP.NET, C#, WPF, React, Angular 17, Microservices, Azure, Web API 2, Entity Framework, Agile, Programmer, Full Stack Engineer, Architect, .NET Developer) Our clients fascinating story dates back to 1981; today they have fast become one of the most instantly recognised technology brands across the globe. Their success has been built upon their reputation for developing revolutionary .NET software products that utilise cutting edge technologies. Having recently allocated a £2 billion annual R&D budget to fuel the invention of products, solutions and new technologies they are looking to expand their award winning .NET software development team. We are seeking .NET Developer candidates with experience of either web application development (.NET Core / ASP.NET MVC, C#) or winforms / WPF (C#) development. Additional skills in SQL Server are required. Our client will provide you with training into: .NET 8, WPF, MVVM, Prism, JavaScript, React, Angular 17, Microservices, MongoDB, Vue.js, TypeScript, Azure, AWS, Web API 2, Entity Framework, Node.js, Elasticsearch, Agile, TDD, BDD, Scrum, Kanban and SQL Server 2022. You will follow the firms official career progression programme. This is coupled with 18 days of dedicated technical training per year, bi-annual pay reviews and trips to Microsoft Ignite. Our client offers a truly refreshing working environment including a free juice bar, casual dress, background music while you work, flexible working hours and home working. Location: Wakefield, Yorkshire, UK / Remote Working Salary: £45,000 - £70,000 + Bonus + Pension + Benefits Applicants must be based in the UK and have the right to work in the UK even though remote working is available. Noir continues to be the leading Microsoft recruitment agency; we can help you make the right career decisions! NOIRUKNETRECNOIRUKREC
Infrastructure Engineer Bishops Stortford 40,000 - 45,000 + Hybrid + Life Assurance An amazing opportunity for an Infrastructure Engineer to develop in an established and growing company in an exciting role, in this role, you will be accountable for documenting and maintaining networks across multiple environments. Your responsibilities will also include researching and implementing the latest technologies to ensure that colleagues perform their daily tasks at the highest standard. On offer is a role where you will be able to challenge your existing skills and develop further into your career. Where you will use knowledge to solve issues on a wide variety of issues on the following technologies, Office 365, Azure, Endpoint Manager, networking, firewalls, and webhosting. The company are a privately owned business and have been established for years providing technology solutions, IT support and software to their well-established customers. They are a multi-million pound turned over business and have achieved natural growth in recent years. The company actively encourages hybrid working and this will be available. The ideal candidate will have previous experience providing 2nd Line support / 3rd Line and had worked as a 3rd line engineer/ infrastructure engineer in an MSP environment. Have experience working in a customer facing role and be flexible with a wide range of technical task. Working with technologies like Office 365, Azure and Active Directory is crucial. Also, have a good networking knowledge with VLANs, WAN routing and DNS. This is a fantastic opportunity to be able to work with the latest technologies, work with an established company offering flexible working arrangements and further your IT career with highly technical / knowledgeable colleagues. The company are keen on funding staff certifications in Cisco and CompTIA. The person: 2-3 years providing 3rd Line support / Infrastructure Engineer role in an MSP environment Experience providing good customer service to clients Strong knowledge of Office 365, Azure, Endpoint Manager, MDM, Networking (VLANS, WANS routing, DNS), Firewalls, Webhosting and Telephony Must have experience working in an MSP or similar environment Qualifications; AZ-104 - Microsoft Azure Administrator, AZ-305 - Designing Microsoft Azure Infrastructure, Microsoft 365 Certified: Administrator Expert The role: Managing own ticket escalations to ensure 3rd Line support tickets are handled and solved efficiently. For example, supporting diverse networks of 50 users or more Working in a team when necessary to ensure unresolved problems are solved. Solving multi-tenant Azure/on-prem hybrid environments Travel to customer sites when required to provide technical support to client's customers IT issues and providing great customer service. Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 16, 2024
Full time
Infrastructure Engineer Bishops Stortford 40,000 - 45,000 + Hybrid + Life Assurance An amazing opportunity for an Infrastructure Engineer to develop in an established and growing company in an exciting role, in this role, you will be accountable for documenting and maintaining networks across multiple environments. Your responsibilities will also include researching and implementing the latest technologies to ensure that colleagues perform their daily tasks at the highest standard. On offer is a role where you will be able to challenge your existing skills and develop further into your career. Where you will use knowledge to solve issues on a wide variety of issues on the following technologies, Office 365, Azure, Endpoint Manager, networking, firewalls, and webhosting. The company are a privately owned business and have been established for years providing technology solutions, IT support and software to their well-established customers. They are a multi-million pound turned over business and have achieved natural growth in recent years. The company actively encourages hybrid working and this will be available. The ideal candidate will have previous experience providing 2nd Line support / 3rd Line and had worked as a 3rd line engineer/ infrastructure engineer in an MSP environment. Have experience working in a customer facing role and be flexible with a wide range of technical task. Working with technologies like Office 365, Azure and Active Directory is crucial. Also, have a good networking knowledge with VLANs, WAN routing and DNS. This is a fantastic opportunity to be able to work with the latest technologies, work with an established company offering flexible working arrangements and further your IT career with highly technical / knowledgeable colleagues. The company are keen on funding staff certifications in Cisco and CompTIA. The person: 2-3 years providing 3rd Line support / Infrastructure Engineer role in an MSP environment Experience providing good customer service to clients Strong knowledge of Office 365, Azure, Endpoint Manager, MDM, Networking (VLANS, WANS routing, DNS), Firewalls, Webhosting and Telephony Must have experience working in an MSP or similar environment Qualifications; AZ-104 - Microsoft Azure Administrator, AZ-305 - Designing Microsoft Azure Infrastructure, Microsoft 365 Certified: Administrator Expert The role: Managing own ticket escalations to ensure 3rd Line support tickets are handled and solved efficiently. For example, supporting diverse networks of 50 users or more Working in a team when necessary to ensure unresolved problems are solved. Solving multi-tenant Azure/on-prem hybrid environments Travel to customer sites when required to provide technical support to client's customers IT issues and providing great customer service. Reference: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Embedded Software Engineer Guildford 60,000 - 65,000 + Progression + Pension + Medical Insurance An excellent opportunity awaits an experienced Embedded Software Engineer with a strong background in C programming to join an exciting startup. This role offers the chance to play a pivotal senior position in their product development team. You'll have the autonomy and ownership to lead product innovation, contributing to the continued growth of the business and further disruption within their niche market. This company provides industry leading products designed to improve consumers mental health and wellbeing. Their innovative modern approach has seemed them be as market leaders within their specific niche. In this role you will play a pivotal part of a tight knit development team, developing new and enhancing existing products, managing the full product lifecycle, whilst being technically hands on by programming in embedded C and supporting technologies to optimise the resources available and create the most innovative products in the market. Due to the nature of the position, the role is office based 5 days a week on site in Guildford, however, offers flexibility to accommodate for commitments. The ideal candidate should possess extensive experience in utilizing embedded C for real-time environments and strong knowledge of micro-controllers, ARM and UART / SPI / I2C. Proficiency in PCB Design and Schematic Capture is required. Any experience with FreeRTOS, BLE and IAR Workbench are desirable but not required. This is a fantastic opportunity for an experienced Embedded Software Engineer to join an industry disrupting start up and play a pivotal part in their development team with the ownership and autonomy to contribute to the long-term success and growth of the business. The Role: Embedded Software Engineer Overseeing product lifecycle Development of new and existing products Working as part of start-up environment Office based 5 days a week in Guildford - flexible hours The Person: Strong Embedded C programming skills in real time environment. Strong experience of microcontrollers, ARM and UART / SPI / I2C Strong knowledge of PCB Design, Schematic Capture FreeRTOS and Bluetooth experience desirable Personable character with strong communication skills Reference Number: BBBH (phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 16, 2024
Full time
Embedded Software Engineer Guildford 60,000 - 65,000 + Progression + Pension + Medical Insurance An excellent opportunity awaits an experienced Embedded Software Engineer with a strong background in C programming to join an exciting startup. This role offers the chance to play a pivotal senior position in their product development team. You'll have the autonomy and ownership to lead product innovation, contributing to the continued growth of the business and further disruption within their niche market. This company provides industry leading products designed to improve consumers mental health and wellbeing. Their innovative modern approach has seemed them be as market leaders within their specific niche. In this role you will play a pivotal part of a tight knit development team, developing new and enhancing existing products, managing the full product lifecycle, whilst being technically hands on by programming in embedded C and supporting technologies to optimise the resources available and create the most innovative products in the market. Due to the nature of the position, the role is office based 5 days a week on site in Guildford, however, offers flexibility to accommodate for commitments. The ideal candidate should possess extensive experience in utilizing embedded C for real-time environments and strong knowledge of micro-controllers, ARM and UART / SPI / I2C. Proficiency in PCB Design and Schematic Capture is required. Any experience with FreeRTOS, BLE and IAR Workbench are desirable but not required. This is a fantastic opportunity for an experienced Embedded Software Engineer to join an industry disrupting start up and play a pivotal part in their development team with the ownership and autonomy to contribute to the long-term success and growth of the business. The Role: Embedded Software Engineer Overseeing product lifecycle Development of new and existing products Working as part of start-up environment Office based 5 days a week in Guildford - flexible hours The Person: Strong Embedded C programming skills in real time environment. Strong experience of microcontrollers, ARM and UART / SPI / I2C Strong knowledge of PCB Design, Schematic Capture FreeRTOS and Bluetooth experience desirable Personable character with strong communication skills Reference Number: BBBH (phone number removed) To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Marcel Cerek at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Software QA Engineer (.Net, Agile, Testing)Bournemouth (Hybrid - 3 Days in Office)£50-70k + 10% Bonus + BenefitsPlease note my client cannot offer VISA Sponsorship for these roles. Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15 new tech hires over the next quarter. We are currently looking for Software / QA Engineers.You will be working hybrid in this role, with 3 days from their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The VP of Dev does not compromise on equipment and tools to ensure they are ahead of the game. You'll be joining a Scrum team of 8-10 people as they enter their next phase of expansion due to additional project work and strategic ambition from their new CEO. You'll work on supporting and testing their enterprise cloud-based platform which is a real differentiator in the market. The roles are Senior and will all entail a strong element of hands-on. The mandate to scale is clear, but only with the right people. You'll be joining a really high-level team in a flat structure where your voice will be heard. Software QA Engineers here are involved in the full testing lifecycle. What you'll need to succeed You must have 5 years+ commercial experience in Software QA working in a product-oriented organisation. You will have worked on the development or testing of web applications using REST API's and SQL Queries. The Development stack you've progressed from is agnostic (.Net / Java etc) but you must have experience with MS TFS, Jira, Confluence, TeamCity and GitLab. An Agile mindset is absolutely crucial, with the ability to understand the requirements and translate them into acceptance criteria i.e. to be a contributor in the development and testing process rather expecting the list of test cases to go through. You'll have deep knowledge of creating automated tests within framework, and capturing their output via JSON. Knowledge of Postman and Swagger is a bonus.We are looking for Financial Services domain knowledge, or an interest and ability to understand this sector quickly. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and they will offer financial support to relocate for the role, and for any training / development you are interested in to further your career. On top of this there are some more fixed perks (generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Apr 16, 2024
Full time
Software QA Engineer (.Net, Agile, Testing)Bournemouth (Hybrid - 3 Days in Office)£50-70k + 10% Bonus + BenefitsPlease note my client cannot offer VISA Sponsorship for these roles. Your new company I've been retained exclusively to recruit a new product team for a tech-first business that specialise managing investments for hedge funds, VC enterprises and private equity firms. They are insistent on working at the sharp edge of technology and will be bringing in 10-15 new tech hires over the next quarter. We are currently looking for Software / QA Engineers.You will be working hybrid in this role, with 3 days from their newly refurbished offices in Central Bournemouth, on commuting lines to London and 2 minutes from the Beach. Your new role This is an amazing opportunity and the ideal time to be getting involved at a Fintech company where software is a profit maker, not a cost. The VP of Dev does not compromise on equipment and tools to ensure they are ahead of the game. You'll be joining a Scrum team of 8-10 people as they enter their next phase of expansion due to additional project work and strategic ambition from their new CEO. You'll work on supporting and testing their enterprise cloud-based platform which is a real differentiator in the market. The roles are Senior and will all entail a strong element of hands-on. The mandate to scale is clear, but only with the right people. You'll be joining a really high-level team in a flat structure where your voice will be heard. Software QA Engineers here are involved in the full testing lifecycle. What you'll need to succeed You must have 5 years+ commercial experience in Software QA working in a product-oriented organisation. You will have worked on the development or testing of web applications using REST API's and SQL Queries. The Development stack you've progressed from is agnostic (.Net / Java etc) but you must have experience with MS TFS, Jira, Confluence, TeamCity and GitLab. An Agile mindset is absolutely crucial, with the ability to understand the requirements and translate them into acceptance criteria i.e. to be a contributor in the development and testing process rather expecting the list of test cases to go through. You'll have deep knowledge of creating automated tests within framework, and capturing their output via JSON. Knowledge of Postman and Swagger is a bonus.We are looking for Financial Services domain knowledge, or an interest and ability to understand this sector quickly. What you'll get in return Working here you'll join a newly-formed team working on an enterprise level solution. There is great flexibility in working hours and it's a hybrid role with some home working available. They are offering a London salary on the South Coast which is rare to find and they will offer financial support to relocate for the role, and for any training / development you are interested in to further your career. On top of this there are some more fixed perks (generous holiday, private healthcare, access to flexible benefits). What you need to do now To find out more and to be considered for this position please apply directly, or contact Max Wilcock, Business Director on .At Hays Technology, we are shaping the future of recruitment. The rapid adoption of cloud, which is making customer interfaces more engaging and creating a seamless engagement with businesses, means that from the foundation of your organisation up, software developers are critical to success. As the competition for talent grows, we're ready and waiting to help developers really make an impact on organisations, so talk to us today. We are Hays Technology.If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Apr 16, 2024
Full time
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Who are we? OpenPaydis a leading global payments and banking-as-a-service platform for the digital economy. ThroughitsAPI-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd'splatform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPaydis committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. Our Mission Our mission is to 'To open up banking and payments for business globally, through a modular platform'. We believe that all businesses regardless of their scale or industry should be able to leverage the best payment and banking services. We believe in providing our services through a simple, flexible, and scalable platform. How will you add value to the OpenPayd journey? Managing your product's mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap Managing and prioritizing your product backlog daily and as part of your team's agile/lean development processes Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs Capturing product requirements from customers and stakeholders and writing accurate user stories Preparing low fidelity wireframes and flow diagrams to bring your user stories to life Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework Researching the competion and capturing market insights pertaining to your assigned product area on a regular basis Identifying market opportunities and contributing to the wider product vision and business strategy Updating regularly the wider organisation on the progress of new product releases Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product Championing user experience (UX) throughout the organisation Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses The ideal candidate will have the following: You have 6+ years' experience in a software product management role You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space Strong understanding of APIs; experience in API usage is mandatory. Strong understanding of major payment rails including FPS, CHAPS, SWIFT and SEPA You're that individual that the dev team refers to as the 'business person' but the business team refers to as the 'tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such. You're naturally curious about solving customer problems and can quickly follow through on your ideas You're focussed on outcomes rather than outputs and can judge a product or feature's business viability and customer desireability in a matter of minutes You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP) You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you've written are a perfect example of this. You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
Apr 16, 2024
Full time
Who are we? OpenPaydis a leading global payments and banking-as-a-service platform for the digital economy. ThroughitsAPI-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd'splatform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPaydis committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. Our Mission Our mission is to 'To open up banking and payments for business globally, through a modular platform'. We believe that all businesses regardless of their scale or industry should be able to leverage the best payment and banking services. We believe in providing our services through a simple, flexible, and scalable platform. How will you add value to the OpenPayd journey? Managing your product's mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap Managing and prioritizing your product backlog daily and as part of your team's agile/lean development processes Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs Capturing product requirements from customers and stakeholders and writing accurate user stories Preparing low fidelity wireframes and flow diagrams to bring your user stories to life Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework Researching the competion and capturing market insights pertaining to your assigned product area on a regular basis Identifying market opportunities and contributing to the wider product vision and business strategy Updating regularly the wider organisation on the progress of new product releases Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product Championing user experience (UX) throughout the organisation Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses The ideal candidate will have the following: You have 6+ years' experience in a software product management role You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space Strong understanding of APIs; experience in API usage is mandatory. Strong understanding of major payment rails including FPS, CHAPS, SWIFT and SEPA You're that individual that the dev team refers to as the 'business person' but the business team refers to as the 'tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such. You're naturally curious about solving customer problems and can quickly follow through on your ideas You're focussed on outcomes rather than outputs and can judge a product or feature's business viability and customer desireability in a matter of minutes You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP) You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you've written are a perfect example of this. You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain We'd like you to take a read of our Talent Acquisition Privacy Notice which explains how we collect and process your personal data. Please read our notice carefully. By submitting the application button, we will consider that you aware of it. We are looking forward to receiving your CV. OpenPayd Talent Team To all recruitment agencies:OpenPayd does not accept speculative agency resumes. Please do not forward resumes to our jobs alias, OpenPayd employees or any other company location. OpenPayd is not responsible for any fees related to unsolicited resumes. OpenPayd will only accept CV's from the partners with relevant agreement via the People and Talent team only.
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Some travel (including international) will be necessary, depending on the client and nature of the engagement. About the role As a Solution Architect you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and help support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success. What you'll get to do: Understand Engine from an architectural, technical and functional perspective and be able to present this information to prospective clients Support sales activities such as request for proposals, technical demos and deep-dive sessions for prospective clients Lead on technical aspects through discovery phases, and design solution architectures that make best use of Engine capabilities to meet client requirements Be responsible for the technical success of a client delivery in collaboration with our integration partners. Be a Subject Matter Expert for Engine clients during delivery on topics including integration with the platform, ways of working and technical best practices. Document as-implemented architectures and develop common integration patterns and technical how-to guides for the Engine platform. Work with our Technology teams to shape and prioritise Engine's technical and functional roadmaps Work with engineers to help architect and refine specific capabilities and localisations needed for a client. Work with our Client Success team on an ongoing basis to help resolve technical issues, define new technical requirements and architect new capabilities. Build trusted relationships with our clients, integration partners and internal teams Experience of engineering / solution architecture across the delivery lifecycle specifically relating to retail banking, core banking and payments. Comfortable with and experience working in a Client-facing role Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Knowledge of cloud infrastructure and large-scale cloud applications Used to working with REST APIs Motivated to work in a varied role, with a flat structure, collaboratively in a team Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Architecturally our stack includes AWS (some GCP), Microservices, Restful APIs and is based on Java in the backend - so experience with this stack would be ideal About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You will have technical/solution architecture experience at a technology company, fintech or financial services company and ideally a software engineering background. Bring an in depth knowledge of banking software, digital transformation and financial services technology to client conversations and solutions You'll ideally have experience of a variety of technologies - from mainframes to microservices, and be able to help clients on the journey of modernising their estates their technology delivery approach with Engine. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First Interview (45 mins) Second Architecture Interview, including small presentation/system design (90 mins) Final Interview (30 mins) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. . click apply for full job details
Apr 16, 2024
Full time
At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. Some travel (including international) will be necessary, depending on the client and nature of the engagement. About the role As a Solution Architect you will use your understanding of the Engine technology and architecture to explain the Engine product, uncover client requirements and help support the design of client solutions. You will be involved in both the sales and delivery phases of a project as well as ongoing client success. What you'll get to do: Understand Engine from an architectural, technical and functional perspective and be able to present this information to prospective clients Support sales activities such as request for proposals, technical demos and deep-dive sessions for prospective clients Lead on technical aspects through discovery phases, and design solution architectures that make best use of Engine capabilities to meet client requirements Be responsible for the technical success of a client delivery in collaboration with our integration partners. Be a Subject Matter Expert for Engine clients during delivery on topics including integration with the platform, ways of working and technical best practices. Document as-implemented architectures and develop common integration patterns and technical how-to guides for the Engine platform. Work with our Technology teams to shape and prioritise Engine's technical and functional roadmaps Work with engineers to help architect and refine specific capabilities and localisations needed for a client. Work with our Client Success team on an ongoing basis to help resolve technical issues, define new technical requirements and architect new capabilities. Build trusted relationships with our clients, integration partners and internal teams Experience of engineering / solution architecture across the delivery lifecycle specifically relating to retail banking, core banking and payments. Comfortable with and experience working in a Client-facing role Experience of delivery and implementation of core banking or large-scale digital transformation programmes, application migration and solution integration Knowledge of cloud infrastructure and large-scale cloud applications Used to working with REST APIs Motivated to work in a varied role, with a flat structure, collaboratively in a team Experience of rapidly understanding client problems and presenting technical solutions in a structured and informative manner Architecturally our stack includes AWS (some GCP), Microservices, Restful APIs and is based on Java in the backend - so experience with this stack would be ideal About you You are collaborative and self motivated You have a focus on delivery and getting things done for a client You have the ability to work well with people from a variety of levels, roles and technical backgrounds You're able to communicate clearly about technical subjects You will have technical/solution architecture experience at a technology company, fintech or financial services company and ideally a software engineering background. Bring an in depth knowledge of banking software, digital transformation and financial services technology to client conversations and solutions You'll ideally have experience of a variety of technologies - from mainframes to microservices, and be able to help clients on the journey of modernising their estates their technology delivery approach with Engine. Interview Process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: First Interview (45 mins) Second Architecture Interview, including small presentation/system design (90 mins) Final Interview (30 mins) 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. . click apply for full job details
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 2nd Line Service Desk Engineer (24x7) Location: Hybrid / Remote (Any Nasstar office - Telford / Wakefield / Poole) Salary: Comptitive base + shift allowance & benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim is to fix a high percentage of incidents at first contact, but where they cannot be resolved, you will be the primary resolver group for incidents. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Work as part of a team Support the team in reaching its KPI's and objectives Work with peers and mentors to progress your working knowledge. Communicate with your team and leaders should if assistance is required Collaborate and share knowledge to improve the teams wider capability Act as a point of support for junior team members Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with contractual SLAs or OLAs Keeping the Customer informed and updated with the progression of their issue Ensuring any investigative work is documented in tickets you're working on Being accountable for collecting updates from resolver teams to see the issue through to resolution To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. What we are looking for: Education & Qualifications: Service-related certifications Technical qualifications (Microsoft etc.) Experience: Able to work under pressure Experience of managing your own workload Experience in replying to and resolving customer issues Working for a Managed Service Provider (MSP) Previous experience resolving IT faults. Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within a Customer Facing Support Environment Skills / Aptitude: Broad range of technical knowledge Excellent verbal and written communication skills Strong attention to detail A customer services background Strong multitasking skills What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best-of-breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar: We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
Apr 15, 2024
Full time
WE'RE RECRUITING! As one of the UK's fastest growing MSPs, we're on the lookout for a 2nd Line Service Desk Engineer (24x7) Location: Hybrid / Remote (Any Nasstar office - Telford / Wakefield / Poole) Salary: Comptitive base + shift allowance & benefits Job Type: Permanent About Nasstar At Nasstar, we specialise in transformative technology. Our integrated suite of managed services delivers everything from cloud optimisation and application modernisation to networking and self-serve tools. With a consultative approach at our core, we modernise and manage technology to help our clients succeed in today's business landscape. With an impressive portfolio of customers, supporting the modern business is what we do, and we're pretty good at it if we do say so ourselves! But delivering greater flexibility and improved efficiencies to our clients wouldn't be possible without the right team on board. We are lucky enough to be supported by a talented bunch - from technical specialists to marketing consultants, and strategic sales heads. Could you be one of them? Modernise to maximise More information about the Nasstar Group and our businesses can be found on their respective websites. Be sure to check out our customer success stories where you can learn more about the industry-leading clients we work with! About the Role An opportunity to join a growing support team and resolve issues for customers from all over the world, by delivering exceptional customer service for Nasstar's Managed Service customers. The aim is to fix a high percentage of incidents at first contact, but where they cannot be resolved, you will be the primary resolver group for incidents. You will be required to progress all support incidents in line with the customers SLA ensuring that any updates are entered into the tickets including investigative steps and clear updates that can be relayed to the customer in a clear and concise manner. To achieve this target you will need to be agile in managing your tickets constantly re-evaluating priorities. Responsibilities: Work as part of a team Support the team in reaching its KPI's and objectives Work with peers and mentors to progress your working knowledge. Communicate with your team and leaders should if assistance is required Collaborate and share knowledge to improve the teams wider capability Act as a point of support for junior team members Actively managing and maintaining a list of assigned tickets. By ensuring they are regularly updated in-line with contractual SLAs or OLAs Keeping the Customer informed and updated with the progression of their issue Ensuring any investigative work is documented in tickets you're working on Being accountable for collecting updates from resolver teams to see the issue through to resolution To maintain good work relationships with vendors Ensure any escalations to vendors are monitored and updated on a regular basis Ensuring vendors are provided with access and knowledge required to service our customers Ensure clear and concise information is provided with vendors to ensure a speedy resolution. What we are looking for: Education & Qualifications: Service-related certifications Technical qualifications (Microsoft etc.) Experience: Able to work under pressure Experience of managing your own workload Experience in replying to and resolving customer issues Working for a Managed Service Provider (MSP) Previous experience resolving IT faults. Experience with the use of an ITSM toolset (ideally ServiceNow) Experience working within a Customer Facing Support Environment Skills / Aptitude: Broad range of technical knowledge Excellent verbal and written communication skills Strong attention to detail A customer services background Strong multitasking skills What you can expect from us: At Nasstar, we know the importance of looking after our employees - after all, it's the team that underpins our business! In addition to a competitive salary, supportive teams, and a real opportunity to progress in your career with a forward-thinking organisation, our benefits package includes: 25 days' holiday (excluding bank holidays) Flexible working - it's important to maintain a work/life balance, as such, we will consider any written request for flexible working Virtual working - we practice what we preach and empower our people to work remotely Top tech - Leading services and solutions aren't just for our clients; we supply best-of-breed software and hardware for all our staff too 4x annual salary life assurance Health cash plan Retail discounts and other perks from major brands Reasons to choose a career with Nasstar: We recognise and understand the importance of creating a work environment that supports personal development, enabling individuals to reach their full potential and go beyond what they thought was possible. With so many diverse roles across the company, an excellent Apprenticeship scheme, and several training and development programmes available, the opportunities for growth are endless. Which career path will you choose? Equal Opportunities: Our ultimate goal is to create an environment where diversity is not only welcomed but celebrated, where every employee feels a sense of belonging, and where our collective differences drive our collective success. By embracing diversity, practicing inclusion, and striving for equity, we aim to be a leader in our industry and a model for organizations worldwide. Diversity is not just a statement; it's our way of life at Nasstar. A note for agencies: Nasstar has an in-house recruitment team who work hard to successfully find the very best candidates. Therefore, we cannot accept agency submissions for any of our roles.
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
Apr 15, 2024
Full time
This is a fantastic opportunity to join a highly motivated and highly skilled technical team that specialises in a variety of disciplines. Our client holds all the technical accreditations for our Global Reseller and Distribution businesses and deliver a wide range of projects from Azure design and modernisation through IoT design and implementation to working with ISVs to help them develop modern micro-service-based applications and deliver effective CI/CD. They also support a wide range of Vendor Solutions on behalf of the distribution part of the company. About our client They are a Microsoft Advanced Specialisation Partner providing both direct and indirect CSP, and they're one of only 45 partners globally to be awarded Azure for ISV status . They also hold partnership status with many independent software vendors. They're an enthusiastic, customer-focused team; to ensure they can solve their customers problems they invest time in training and personal development. To help the team grow the business, they work hard giving everyone balance a personal trainer and an employee assistance program are just a few of the ways they do this. They have their Devon-based office on the edge of the Dartmoor National Park but support a hybrid and remote working culture . Benefits for you - Cloud & Infrastructure Solutions Engineer - Paid Training - Individual Personal Development Plans - Salary plus discretionary bonus schemes - Sick Pay - Holiday Pay - Staff Referral Scheme - Personal Trainer - Flexible Working arrangements - Social Events/Fundraisers/Staff Parties - Life Assurance with MetLife - Employee Assistance Programme for you and your family - Medicash Health Cash Plan All companies say that they have a great culture They are proud that this is reality They put their people first! Responsibilities - Cloud & Infrastructure Solutions Engineer You will be working within our Azure Platform Team, your primary focus will include working within their team and directly with their clients to deliver cloud infrastructure and modernisation projects as well as workshops, health checks and providing escalation support to front-line teams. This will likely include all phases of the project from planning through design to configuration, delivery, and testing. You ll work closely as part of a well-established team that will guide and assist you. They will also provide the requirements of your development plan to stay ahead of your profession and maintain all the required certifications to ensure you meet expert status. About you - Cloud & Infrastructure Solutions Engineer You will have a strong technical background with Azure and have worked within I.T. infrastructure (on-premises / hybrid and/or cloud-native), preferably with large organisations and enterprise scale platforms, you will also have experience working for an MSP or service provider. You will have demonstrable certifications and experience in deploying Infrastructure and platform-based solutions or experience in managing modern platform services and be comfortable delivering to tight timescales whilst managing multiple Azure projects in various environments. This role will appeal to someone who enjoys maintaining knowledge of technology through active involvement in solution delivery, whilst still wanting to develop their career through expanding their skill set in digital transformation. This role involves extensive work with modern Azure platform services and will not suit an engineer who only has exposure to lift+shift virtual machine migrations. As a leader in the cloud infrastructure space, you will: - Have the ability to review and provide feedback on the team's designs, software implementations and process/workflow configurations. - Have the ability to inspire and motivate your fellow technical team members as well as your customers. - Be comfortable in a customer-facing environment, consulting either face-to-face or remotely. As a passionate Cloud & Infrastructure Solutions Engineer, you will have: Technical knowledge of Azure, including, but not limited to; Azure Infrastructure Services Azure Platform services, for example: App Services Database Services Storage services Azure backup and recovery services Azure Monitor Strong understanding of Microsoft Entra ID, hybrid identity, Modern authentication and Single Sign-on Good level of knowledge of Windows Server operating systems Working knowledge of networking concepts and hybrid network design Good understanding of Microsoft reference architectures and when they should be used Able to articulate and demonstrate the capabilities of Microsoft Azure with regards to how Azure can provide solutions to business problems, and ability to articulate business benefits of Azure to client stakeholders A passion for learning new technologies and methodologies Experience & Technical Skills - Cloud & Infrastructure Solutions Engineer 4+ years experience in an Azure engineer role Experience mentoring junior staff Deployment of Azure solutions via BICEP/ARM and/or Terraform Experience in automation via PowerShell, Azure CLI, and/or Python Working knowledge of the Microsoft Cloud Adoption and Well-Architected Frameworks Experience of deploying and configuring Azure Landing Zones Experience working with remote teams Experience writing technical documentation Analyse current business practices, processes, and procedures and identify future opportunities for modernisation Ideally, as a minimum you will hold the AZ-104: Microsoft Azure Administrator certification Desirable exams are likely to include AZ-500, AZ-700, AZ-140 etc. Cloud & Infrastructure Solutions Engineer salary - £55,000-£65,000 per year depending on experience
Site Reliability Engineer (Azure) London / Hybrid Up to £100,000 per annum We're looking for an experienced Site Reliability Engineer for our globally recognised Client, one of the largest global investors in the private equity secondary market.As the Site Reliability Engineer you will ensure the reliability, performance, and availability of our critical systems and applications hosted on the Microsoft Azure Cloud platform. The SRE will work closely with development, operations, and other teams to design, implement, and maintain scalable and resilient infrastructure.Core Responsibilities: Design, implement, and maintain highly available and scalable infrastructure on Microsoft Azure Cloud. Monitor, troubleshoot, and optimise the performance, capacity, and reliability of systems and applications. Develop and implement automation tools and processes to improve operational efficiency and reduce manual intervention. Collaborate with development teams to ensure the reliability and performance of applications throughout the software development lifecycle. Stay up-to-date with the latest Azure technologies, best practices, and industry trends.Key Skills / Qualifications needed for this role: Strong expertise in Microsoft Azure Cloud services, including Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Service, Azure Storage, and Azure Networking. Proficiency in Infrastructure as Code (IaC) tools such as Azure Resource Manager (ARM) templates or Terraform. Experience with monitoring and logging tools like Azure Monitor, Application Insights, and Log Analytics. Experience with serverless computing, such as Azure Functions. Knowledge of security best practices and experience with Azure security features. Certification in Azure, such as Azure Administrator Associate or Azure DevOps Engineer Expert.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in their London office for those important meetings. Along with a great benefits package.
Apr 15, 2024
Full time
Site Reliability Engineer (Azure) London / Hybrid Up to £100,000 per annum We're looking for an experienced Site Reliability Engineer for our globally recognised Client, one of the largest global investors in the private equity secondary market.As the Site Reliability Engineer you will ensure the reliability, performance, and availability of our critical systems and applications hosted on the Microsoft Azure Cloud platform. The SRE will work closely with development, operations, and other teams to design, implement, and maintain scalable and resilient infrastructure.Core Responsibilities: Design, implement, and maintain highly available and scalable infrastructure on Microsoft Azure Cloud. Monitor, troubleshoot, and optimise the performance, capacity, and reliability of systems and applications. Develop and implement automation tools and processes to improve operational efficiency and reduce manual intervention. Collaborate with development teams to ensure the reliability and performance of applications throughout the software development lifecycle. Stay up-to-date with the latest Azure technologies, best practices, and industry trends.Key Skills / Qualifications needed for this role: Strong expertise in Microsoft Azure Cloud services, including Azure Virtual Machines, Azure Kubernetes Service (AKS), Azure App Service, Azure Storage, and Azure Networking. Proficiency in Infrastructure as Code (IaC) tools such as Azure Resource Manager (ARM) templates or Terraform. Experience with monitoring and logging tools like Azure Monitor, Application Insights, and Log Analytics. Experience with serverless computing, such as Azure Functions. Knowledge of security best practices and experience with Azure security features. Certification in Azure, such as Azure Administrator Associate or Azure DevOps Engineer Expert.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in their London office for those important meetings. Along with a great benefits package.
Junior ? PLC Software Engineer Our client, one of the world's leading Super-Yacht Electronics companies, based in Wymondham, are currently seeking a Junior PLC Software Engineer to join our expanding Systems Engineering team. Our client manufactures high-power electronic products to include Shore-Power converters and Energy-Storage systems. Specific products include Shore Power converters for ship to shore connections, CleanNet systems for power quality and Energy Storage Systems for energy saving and reduced environmental impact. Do you have Extensive Experience developing complex PLC applications? Are you able to generate technical documentation - i.e. functional design specification, user manuals etc? Do you have Motor Control and/or Electrical Test & Commissioning experience? If so, this could be the role for you! Junior ? PLC Software Engineerrole includes the following: Developing & maintaining software applications on both new innovative research & development projects Maintaining / supporting existing project requirements. Involved in the full engineering cycle of receiving delivery of the technical requirements for planning purposes Developing or modifying the PLC application and to complete with application testing within a product factory test environment. Key requirements: Experience developing complex PLC applications Codesys environment experience using structured text language Knowledge of fieldbus communication protocols (Modbus TCP/IP RTU Serial CAN Bus) Ability to generate technical documentation - i.e. functional design specification, user manuals etc Desirable experience/knowledge: Beckhoff automation / TwinCat 3 experience Twincat 3 HMI / SCADA experience Gitlab software repository process 3 phase 400v + 1 Phase 230v electrical theory and understanding of electronic components Ability to read and interpret electrical schematics As the PLC Software Engineer, you will be a polished professional, well presented, and able to communicate with the level of customer reflective of the luxury yacht market. Our client are seeking a dedicated and dynamic character, that takes pride in their work and can work well under pressure whilst maintaining the freedom to shape your position within the company. This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career. benefits: Electric car scheme Health cash plan from Bupa Flexible working 25 day holiday PENSION SCHEME BONUS SCHEME You are eligible to take part in our bonus scheme, details of which will be issued separately. EMPLOYEE ASSISTANCE PROGRAMME For further details regarding this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I'm afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd
Apr 15, 2024
Full time
Junior ? PLC Software Engineer Our client, one of the world's leading Super-Yacht Electronics companies, based in Wymondham, are currently seeking a Junior PLC Software Engineer to join our expanding Systems Engineering team. Our client manufactures high-power electronic products to include Shore-Power converters and Energy-Storage systems. Specific products include Shore Power converters for ship to shore connections, CleanNet systems for power quality and Energy Storage Systems for energy saving and reduced environmental impact. Do you have Extensive Experience developing complex PLC applications? Are you able to generate technical documentation - i.e. functional design specification, user manuals etc? Do you have Motor Control and/or Electrical Test & Commissioning experience? If so, this could be the role for you! Junior ? PLC Software Engineerrole includes the following: Developing & maintaining software applications on both new innovative research & development projects Maintaining / supporting existing project requirements. Involved in the full engineering cycle of receiving delivery of the technical requirements for planning purposes Developing or modifying the PLC application and to complete with application testing within a product factory test environment. Key requirements: Experience developing complex PLC applications Codesys environment experience using structured text language Knowledge of fieldbus communication protocols (Modbus TCP/IP RTU Serial CAN Bus) Ability to generate technical documentation - i.e. functional design specification, user manuals etc Desirable experience/knowledge: Beckhoff automation / TwinCat 3 experience Twincat 3 HMI / SCADA experience Gitlab software repository process 3 phase 400v + 1 Phase 230v electrical theory and understanding of electronic components Ability to read and interpret electrical schematics As the PLC Software Engineer, you will be a polished professional, well presented, and able to communicate with the level of customer reflective of the luxury yacht market. Our client are seeking a dedicated and dynamic character, that takes pride in their work and can work well under pressure whilst maintaining the freedom to shape your position within the company. This is a fantastic opportunity to work for a forward thinking, prestigious organisation who will develop and encourage the right committed individual, to achieve the very highest levels within their career. benefits: Electric car scheme Health cash plan from Bupa Flexible working 25 day holiday PENSION SCHEME BONUS SCHEME You are eligible to take part in our bonus scheme, details of which will be issued separately. EMPLOYEE ASSISTANCE PROGRAMME For further details regarding this exciting opportunity, please forward a copy of your CV today! Todd Hayes Ltd is an equal opportunities employer. Due to the large number of applications, we receive I'm afraid we are unable to respond to everyone individually however your details will remain on file should another suitable opportunity become available moving forward. If we can take your application further, we will of course be in touch. Todd Hayes is acting as an Employment Business in relation to this vacancy. Todd Hayes Ltd