This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
May 01, 2024
Full time
This role involves:
Being the first point of contact to receive and log incidents/service requests from customers via telephone, email and customer service desk and processing accordingly.
Providing first and second line diagnosis, resolution and technical support.
Working as part of a busy, customer focussed team in a technically challenging environment to provide all ICT related services across the group structure.
The successful candidate will have experience of working in a 1st and 2nd line support role with good all-round technical knowledge of ICT in a multi-site environment and ability to analyse and successfully resolve complex problems. You will also possess excellent verbal and written communication, problem-solving, customer service and interpersonal skills and have a good knowledge and understanding of data protection principles.
Job Purpose
Reporting to the ICT Infrastructure Support Team Leader, the post holder will be part of the ICT team who provide ICT related services across the WATMOS group in Walsall and London.
The work of the post holder will directly impact upon services that support front line services, their continuity and delivery.
The post holder will be required to function effectively in a busy, customer focussed and technically challenging environment providing 1st and 2nd Line technical support.
We are genuinely proud of our diversity, our people, our values, our homes and our achievements and you will support our ongoing evolution.
In line with our ethos as an organisation we are committed to creating a diverse and inclusive organisation with a sense of belonging, where everyone knows their opinions matter and their talents can be fully utilised. We encourage applications from those of all backgrounds and strongly value having a workforce that includes people who have different life experiences.
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
May 15, 2023
Full time
About us:
Gower College Swansea is one of the largest colleges in Wales with a strong reputation for high quality teaching and learning. We have six campuses across the city with over 4,500 full time learners and 10,000 part time learners. We currently have a turnover of over £50 million making us a major employer in the region with approximately 1,000 staff.
At Gower College Swansea we are passionate about investing in our staff and looking after their wellbeing to ensure they feel supported in work and also at home.
The role:
You will be responsible for the delivery of high-quality Data Analytics apprenticeship training and assessment on our work-based learning contract.
37 hours per week
Permanent
£31,498 - £36,642 per annum
Jubilee Court, Swansea, SA5
Key Responsibilities:
Plan and deliver training and assessments across a range of courses ensuring schemes/records of work, assignment schedules, are appropriate to the syllabus content and awarding body standards
Work with customers in industry to maintain and build relationships and to secure contracts with existing and new organisations
Meet regularly with learners as determined by the programme delivery to establish and maintain monitoring and review arrangements for students undertaking training.
About you:
Level 4 qualification or equivalent in Data Analytics
Commercial knowledge, experience and understanding of industry, including training needs
Creative, innovative and enthusiastic
Benefits for you:
28 days annual leave, plus bank holidays, and the college is closed for two weeks over the Christmas period
Free Parking
A Local Government Pension Scheme with an average employer contribution of 21% (2023)
Free annual subscription to the Headspace Mindfulness app
Discounted study opportunities on College programmes
Hybrid Working
View more benefits here: https://www.gcs.ac.uk/recruitment/benefits-and-wellbeing
We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We particularly welcome applications from groups currently underrepresented within our organisation.
If you wish to continue your application journey using Welsh Language, please visit our Cymraeg site. We encourage Welsh Language applications as we recognise the importance of delivering services in Welsh, and the need to grow our bilingual workforce.
Gower College Swansea is committed to safeguarding and promoting the welfare of young people and expects all staff to share this commitment. Appointments are subject to an enhanced DBS check and require registration with the Education Workforce Council for Wales.
Appointments will normally be made to the bottom of the salary scale with annual increments on 1st August each year (subject to a start date before 1st February).
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
Nov 16, 2021
Full time
About the Role
The post-holder will be expected to support development of the Centre’s networked PC servers and all the online services they provide. You will be required to maintain optimum configuration and performance of the servers, the supported applications they run and any databases they hold.
About You
Applicants must hold a degree in a relevant subject or have substantial relevant experience. You must have systems administration experience supporting core business platforms using Microsoft based technologies (AD, ADFS, DNS, DFS, DHCP, IIS, etc) and infrastructure including Citrix and VMware ESXi/vSAN. Strong knowledge in storage technologies/connectivity is essential. In addition, experience of supporting a Checkpoint Next Gen security firewalls is desirable. You should be well organised, with the ability to work under pressure and meet deadlines. You will have strong communication skills and a friendly, positive, customer service-orientated disposition.
About the Department
Applications are invited for the post of Research Systems Analyst (PC) for the Barts CR-UK Centre. The Centre comprises of the Barts Cancer Institute and the Centre for Cancer Prevention and is at the forefront of cancer research in the areas of haematological malignancy, pancreatic cancer, women’s cancers and male genitourinary cancers.
About Queen Mary
At Queen Mary University of London, we believe that a diversity of ideas helps us achieve the previously unthinkable.
Throughout our history, we’ve fostered social justice and improved lives through academic excellence. And we continue to live and breathe this spirit today, not because it’s simply ‘the right thing to do’ but for what it helps us achieve and the intellectual brilliance it delivers.
We continue to embrace diversity of thought and opinion in everything we do, in the belief that when views collide, disciplines interact, and perspectives intersect, truly original thought takes form.
Benefits
We offer competitive salaries, access to a generous pension scheme, 30 days’ leave per annum (pro-rata for part-time/fixed-term), a season ticket loan scheme and access to a comprehensive range of personal and professional development opportunities. In addition, we offer a range of work life balance and family friendly, inclusive employment policies, flexible working arrangements, and campus facilities including an on-site nursery at the Mile End campus.
The post is based at the Charterhouse Square Campus in London. It is full time (35 hours per week), permanent appointment, with an expected start date of 26/07/2021. The starting salary will be Grade 4, in the range of £34,220 - £40,194 per annum, inclusive of London Allowance.
Queen Mary’s commitment to our diverse and inclusive community is embedded in our appointments processes. Reasonable adjustments will be made at each stage of the recruitment process for any candidate with a disability. We are open to considering applications from candidates wishing to work flexibly.
Informal enquiries should be addressed to (Mohamed Ali) at mohamed.ali@qmul.ac.uk or on +44 (0) 020 7882 3547.
To apply for the role, please click the ‘apply’ button below.
The closing date for applications is 26th November 2021.
The School of Medicine and Athena SWAN Charter for Women in Science.
Valuing Diversity & Committed to Equality
IT Support Analyst The MRC's Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provide computing infrastructure and scientific applications support. If you are an experienced, highly motivated, hands-on IT professional with a drive to succeed and passion for personal development in different aspects of Computing, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale storage, HPC, virtualisation technologies supporting cutting-edge scientific equipment. LMS contains a diverse workforce generating a variety of eclectic requests and challenges. Responsibilities You will have an opportunity to support the LMS alongside a multiskilled small team of IT professionals in the LMS's Computing Facility based in the new building. You will be providing user focussed IT support, resolving incidents and fulfilling requests from the user community. You will take part in application design and development to determine client needs and ensure that product adheres to specifications and standards. You will also liaise with Imperial College London (ICL) and ICL Healthcare NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL. Key Technical Skills 1st-2nd and some 3rd line IT support across the IT estate Managing, monitoring, triaging, and responding to IT requests via the IT ticketing system and IT helpdesk email Installing, troubleshooting and maintaining operating systems, software updates and releases across a Windows, Mac and Linux environment Ability to coordinate repair of device hardware failures Ability to set up and work with mobile devices Support the team to deliver storage and backup solutions in line with application functionality Understanding of High Performance Computing and compute cluster hardware We offer a wide range of employee benefits, including access to Edenred which is a payment and discount portal, 30 days annual leave, a defined benefit pension scheme, family friendly policies, and support with CPD. For more details, visit benefits of working for UKRI. We are committed to advancing EDI and as "Disability Confident" employers, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy. Learn more about some of our workplace inclusion initiatives. To apply, please cliick apply and upload your CV, the names and contacts of two references, along with a cover letter stating why you are applying for this post (providing evidence against the requirements of the job as per as per the Job Description and Person Specification). Please quote reference number LMS 2406. This job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status, we will be unable to apply for sponsorship for anyone not eligible to work in the UK. Closing date: 21 May 2024
May 01, 2024
Full time
IT Support Analyst The MRC's Laboratory of Medical Sciences (LMS) is a scientific institute with a unique computing environment using Windows, Mac, and Linux. Supporting world class scientific research, you will be part of a team that delivers ICT services that enable pioneering science to take place. The primary function of this role is to provide computing infrastructure and scientific applications support. If you are an experienced, highly motivated, hands-on IT professional with a drive to succeed and passion for personal development in different aspects of Computing, this is your chance to develop and deliver at the highest level. Our unique IT infrastructure will expose you to a diverse computing environment that uses large scale storage, HPC, virtualisation technologies supporting cutting-edge scientific equipment. LMS contains a diverse workforce generating a variety of eclectic requests and challenges. Responsibilities You will have an opportunity to support the LMS alongside a multiskilled small team of IT professionals in the LMS's Computing Facility based in the new building. You will be providing user focussed IT support, resolving incidents and fulfilling requests from the user community. You will take part in application design and development to determine client needs and ensure that product adheres to specifications and standards. You will also liaise with Imperial College London (ICL) and ICL Healthcare NHS Trust; stakeholders in the work that takes place at the LMS and shared IT resources with ICL. Key Technical Skills 1st-2nd and some 3rd line IT support across the IT estate Managing, monitoring, triaging, and responding to IT requests via the IT ticketing system and IT helpdesk email Installing, troubleshooting and maintaining operating systems, software updates and releases across a Windows, Mac and Linux environment Ability to coordinate repair of device hardware failures Ability to set up and work with mobile devices Support the team to deliver storage and backup solutions in line with application functionality Understanding of High Performance Computing and compute cluster hardware We offer a wide range of employee benefits, including access to Edenred which is a payment and discount portal, 30 days annual leave, a defined benefit pension scheme, family friendly policies, and support with CPD. For more details, visit benefits of working for UKRI. We are committed to advancing EDI and as "Disability Confident" employers, we guarantee to interview all applicants with disabilities who meet the minimum criteria for the vacancy. Learn more about some of our workplace inclusion initiatives. To apply, please cliick apply and upload your CV, the names and contacts of two references, along with a cover letter stating why you are applying for this post (providing evidence against the requirements of the job as per as per the Job Description and Person Specification). Please quote reference number LMS 2406. This job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status, we will be unable to apply for sponsorship for anyone not eligible to work in the UK. Closing date: 21 May 2024
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project lifecycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low / no code technologies would be a bonus Skills / Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project lifecycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low / no code technologies would be a bonus Skills / Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Team - Data Science Working Pattern - Hybrid - 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. Top 3 skills needed: Delivery of high-impact machine learning projects Stakeholder management and collaboration Identification of new project opportunities What this role is all about: At Vitality, data scientists develop and deploy machine learning models that help us realise our core purpose and achieve our ongoing business objectives.Our data scientists work on innovative applications of machine learning techniques spanning the entire value chain of our business. They work with rich datasets, and on project use cases spanning a broad variety of advanced techniques. We have a test-and-learn ethos, meaning models are deployed quickly into business processes allowing us to assess the impact of our work. Our data science function and its members play a key role in shaping new projects in an innovative environment that's focused on making our members healthier and enhancing and protects their lives. Key Actions Implementing the machine learning life cycle: building models in a structured manner following best practice in the collection and analysis of modelling data, feature engineering, model fitting, selection, evaluation, deployment, and monitoring. Working independently and providing support and guidance to others. Receiving guidance from managers only in the most complex situations. Delivering work that stands up to the scrutiny of other senior data scientists and managers. Being recognised by the data science community as highly capable in all aspects of the machine learning life cycle. Analysing issues and recommending solutions. Solving complex problems, taking a broad perspective to identify solutions. Delivering high impact projects: working on projects that have well defined business benefits. Managing projects as well as providing oversight of other data scientists' work. Leveraging your experience of working on previous projects to deliver new projects quickly and working with commitment and urgency to achieve this. Managing several competing projects concurrently, prioritising your time effectively so as not to compromise delivery. Engaging stakeholders: working with stakeholders to support and understand their core needs and requirements to ensure the delivery of high impact projects. Putting forward well-reasoned arguments to all stakeholders in the business with confidence and leading and presenting engagements with stakeholders. Proactively collaborating with stakeholders and taking responsibility for stakeholder relationships. Providing examples of how alternative approaches might work and demonstrating advanced communication skills. Facilitating meetings and guiding discussions. Fielding complex questions and engaging at a high level in your area of expertise. Negotiating and resolving conflicts. Building and transferring skills and knowledge: taking responsibility for developing personal skills and expertise aligned to your role. Being fully competent in the core technologies used by the team as well as a range of more peripheral technologies (such as NLP, reinforcement learning and computer vision). Having a good grounding in the principles and technologies of ML engineering. Setting yourself apart through the breadth of your knowledge and your ability to apply it to solve the problems faced by Vitality. Proactively creating learning opportunities for other data scientists and analysts by initiating and conducting sessions to develop skills and knowledge in line with the needs of the business. Actively coach and support other data scientists and be viewed as a technical expert by others in the analytical community. Having a well-developed understanding of the overall dynamics of Vitality's business. Applying risk management and governance: considering potential risks at every stage of a project. Championing model governance and data protection. Collaborating within and across teams: working effectively together with others across varying areas of expertise to achieve the required results. Essential Skills needed to fulfil this role: Undergraduate degree in numerical subject Strong knowledge of Microsoft Office tools Significant experience accessing and analysing data using SQL and Python Significant experience using commonly used regression and classification algorithms Experience (3+ yrs) working as a data scientist Expert in the process of building and implementing machine learning models to solve business problems Taken a lead role in the management of data science projects Ability to prioritise work in relation to likely business impact Communicates effectively to technical and non-technical audiences at all levels of the organisation Demonstrable experience of working with the business to identify new projects So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary About The Company Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits.
May 01, 2024
Full time
Team - Data Science Working Pattern - Hybrid - 2 days per week in the Vitality London Office. Full time, 37.5 hours per week. Top 3 skills needed: Delivery of high-impact machine learning projects Stakeholder management and collaboration Identification of new project opportunities What this role is all about: At Vitality, data scientists develop and deploy machine learning models that help us realise our core purpose and achieve our ongoing business objectives.Our data scientists work on innovative applications of machine learning techniques spanning the entire value chain of our business. They work with rich datasets, and on project use cases spanning a broad variety of advanced techniques. We have a test-and-learn ethos, meaning models are deployed quickly into business processes allowing us to assess the impact of our work. Our data science function and its members play a key role in shaping new projects in an innovative environment that's focused on making our members healthier and enhancing and protects their lives. Key Actions Implementing the machine learning life cycle: building models in a structured manner following best practice in the collection and analysis of modelling data, feature engineering, model fitting, selection, evaluation, deployment, and monitoring. Working independently and providing support and guidance to others. Receiving guidance from managers only in the most complex situations. Delivering work that stands up to the scrutiny of other senior data scientists and managers. Being recognised by the data science community as highly capable in all aspects of the machine learning life cycle. Analysing issues and recommending solutions. Solving complex problems, taking a broad perspective to identify solutions. Delivering high impact projects: working on projects that have well defined business benefits. Managing projects as well as providing oversight of other data scientists' work. Leveraging your experience of working on previous projects to deliver new projects quickly and working with commitment and urgency to achieve this. Managing several competing projects concurrently, prioritising your time effectively so as not to compromise delivery. Engaging stakeholders: working with stakeholders to support and understand their core needs and requirements to ensure the delivery of high impact projects. Putting forward well-reasoned arguments to all stakeholders in the business with confidence and leading and presenting engagements with stakeholders. Proactively collaborating with stakeholders and taking responsibility for stakeholder relationships. Providing examples of how alternative approaches might work and demonstrating advanced communication skills. Facilitating meetings and guiding discussions. Fielding complex questions and engaging at a high level in your area of expertise. Negotiating and resolving conflicts. Building and transferring skills and knowledge: taking responsibility for developing personal skills and expertise aligned to your role. Being fully competent in the core technologies used by the team as well as a range of more peripheral technologies (such as NLP, reinforcement learning and computer vision). Having a good grounding in the principles and technologies of ML engineering. Setting yourself apart through the breadth of your knowledge and your ability to apply it to solve the problems faced by Vitality. Proactively creating learning opportunities for other data scientists and analysts by initiating and conducting sessions to develop skills and knowledge in line with the needs of the business. Actively coach and support other data scientists and be viewed as a technical expert by others in the analytical community. Having a well-developed understanding of the overall dynamics of Vitality's business. Applying risk management and governance: considering potential risks at every stage of a project. Championing model governance and data protection. Collaborating within and across teams: working effectively together with others across varying areas of expertise to achieve the required results. Essential Skills needed to fulfil this role: Undergraduate degree in numerical subject Strong knowledge of Microsoft Office tools Significant experience accessing and analysing data using SQL and Python Significant experience using commonly used regression and classification algorithms Experience (3+ yrs) working as a data scientist Expert in the process of building and implementing machine learning models to solve business problems Taken a lead role in the management of data science projects Ability to prioritise work in relation to likely business impact Communicates effectively to technical and non-technical audiences at all levels of the organisation Demonstrable experience of working with the business to identify new projects So, what's in it for you? Bonus Schemes - A bonus that regularly rewards you for your performance A pension of up to 12%- We will match your contributions up to 6% of your salary Our award-winning Vitality health insurance - With its own set of rewards and benefits Life Assurance - Four times annual salary About The Company Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.We've been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives - they benefit, our business benefits, and society benefits.
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry. Key Responsibilities: Collaborate with the Group IT Team to continuously develop and manage IT infrastructure. Ensure alignment of IT security policies and procedures with all IT hardware and software components. Take the lead on new infrastructure projects aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies. Coordinate with solution providers and maintain relationships with IT partners. Essential Skills: Proficient understanding of computer hardware, network, and telephony applications. Desirable experience with VMWare and networking technologies such as VLAN segregation. Bachelor's degree in computer science, Information Technology, or related field preferred. Strong A-level qualifications in relevant subjects considered. Proven experience in IT support or a related field. Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills. Capability to work independently and collaboratively within a team. Familiarity with Windows and/or Mac operating systems. Knowledge of networking concepts and protocols. Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional). UK driving license Location: Redditch, Worcestershire HQ (note the site is not accessible via public transport) Salary: £24,000 - £29,000 per annum + Benefits
May 01, 2024
Full time
The Graduate IT Support Analyst will play a pivotal role in maintaining and enhancing the IT infrastructure of our partner's organization. This presents an exciting opportunity for a passionate and enthusiastic individual with a strong IT background and a customer-focused approach to contribute to the success of a prominent player in the logistics industry. Key Responsibilities: Collaborate with the Group IT Team to continuously develop and manage IT infrastructure. Ensure alignment of IT security policies and procedures with all IT hardware and software components. Take the lead on new infrastructure projects aimed at improving efficiency and functionality. Offer expert advice on system enhancements and optimizations. Efficiently manage the helpdesk ticket system to ensure prompt user support and issue resolution. Keep abreast of current technology trends to identify opportunities for system improvement and competitive advantage. Engage stakeholders within the organization, clients, and retailers to formulate improvement strategies. Coordinate with solution providers and maintain relationships with IT partners. Essential Skills: Proficient understanding of computer hardware, network, and telephony applications. Desirable experience with VMWare and networking technologies such as VLAN segregation. Bachelor's degree in computer science, Information Technology, or related field preferred. Strong A-level qualifications in relevant subjects considered. Proven experience in IT support or a related field. Excellent problem-solving abilities and attention to detail. Strong communication and interpersonal skills. Capability to work independently and collaboratively within a team. Familiarity with Windows and/or Mac operating systems. Knowledge of networking concepts and protocols. Preferred certifications (e.g., CompTIA A+, Microsoft Certified IT Professional). UK driving license Location: Redditch, Worcestershire HQ (note the site is not accessible via public transport) Salary: £24,000 - £29,000 per annum + Benefits
IAM Analyst Bristol Up to £55,000 + great benefits An impressive financial services business is looking to hire an IAM Analyst to support this team with the compliance and security the business' digital activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful IAM Analyst will be part of this journey and have great technical exposure and the ability to rapidly progress. The IAM team in this business will also be pivotal in raising security awareness within the business. IAM Analyst Duties and Responsibilities The successful IAM Analyst will: Be responsible for onboarding applications into the cloud based IAM tool Work with a variety of teams across the enterprise to propose solutions that meet the business' identity needs. Manage user identity life cycle including provisioning and deprovisioning as well as modifying access controls Implement RBAC and ensure that users have an appropriate level of access Investigate and find solutions to access related issues and violations. Monitor all Identity systems for suspicious activities. IAM Analyst - Your Background The ideal IAM Analyst will have: At least 3 years of Identity and Access Management experience Proficiency in Identity and Governance tools for example: Saviynt SailPoint Entra ID Other similar tools Proven experience of working as an IAM Analyst Strong experiences of working in adherence to access control values including RBAC and least privilege access Understanding of regulatory compliance frameworks eg GDPR, NIST, ISO Extremely strong people skills as this role will be working across a variety of business functions. Proven track record of problem solving in an IAM environment.
May 01, 2024
Full time
IAM Analyst Bristol Up to £55,000 + great benefits An impressive financial services business is looking to hire an IAM Analyst to support this team with the compliance and security the business' digital activities. This business is going through a big technology transformation programme that is estimated to take 3 -5 years. The successful IAM Analyst will be part of this journey and have great technical exposure and the ability to rapidly progress. The IAM team in this business will also be pivotal in raising security awareness within the business. IAM Analyst Duties and Responsibilities The successful IAM Analyst will: Be responsible for onboarding applications into the cloud based IAM tool Work with a variety of teams across the enterprise to propose solutions that meet the business' identity needs. Manage user identity life cycle including provisioning and deprovisioning as well as modifying access controls Implement RBAC and ensure that users have an appropriate level of access Investigate and find solutions to access related issues and violations. Monitor all Identity systems for suspicious activities. IAM Analyst - Your Background The ideal IAM Analyst will have: At least 3 years of Identity and Access Management experience Proficiency in Identity and Governance tools for example: Saviynt SailPoint Entra ID Other similar tools Proven experience of working as an IAM Analyst Strong experiences of working in adherence to access control values including RBAC and least privilege access Understanding of regulatory compliance frameworks eg GDPR, NIST, ISO Extremely strong people skills as this role will be working across a variety of business functions. Proven track record of problem solving in an IAM environment.
Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House 25,000- 30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support Analyst to join their growing technical team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support / Helpdesk / ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous Systems / Application Support experience (desirable) Experience with tools / technologies including Zendesk, Linux, Windows, Mac API experience (desirable) The process: Initial culture call with hiring manager Short take home task Competency based interview with hiring manager and head of department HR interview Additional Information: This position is primarily WFH, with occasional travel into the Manchester office for team meetings and socials. You will work on a shift pattern that covers 7 days per week (5 days on, 2 days off), usually ranging between the hours of 8am and 7pm. Important Notice: This position is unfortunately unable to provide sponsorship. Due to the extraordinarily high volume of applications we are currently receiving, whilst we aim to get back to every applicant and message, it isn't always possible. We will however do everything we can to personally respond to everyone. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
May 01, 2024
Full time
Role Summary: 1st Line Support Manchester - Shift Pattern (5 days on, 2 days off) Enterprise Software House 25,000- 30,000 starting salary (plus bonus scheme and other benefits) We're working closely with an enterprise level software company who are looking to hire a 1st Line Support Analyst to join their growing technical team. In this role, you'll be responsible for solving both internal and external technical issues which include, hardware set-up, triaging, application. system support and more! This is a challenging and varied role that will allow you access to multi-national clients in a fast-paced, rewarding environment. This company are ideally looking for someone who has 1-2 years' experience in a 1st Line Support / Helpdesk / ServiceDesk role who is looking for their next step! Who you are: Minimum 12 months experience in a relevant role Excellent communication skills Previous hardware experience (desirable) Previous Systems / Application Support experience (desirable) Experience with tools / technologies including Zendesk, Linux, Windows, Mac API experience (desirable) The process: Initial culture call with hiring manager Short take home task Competency based interview with hiring manager and head of department HR interview Additional Information: This position is primarily WFH, with occasional travel into the Manchester office for team meetings and socials. You will work on a shift pattern that covers 7 days per week (5 days on, 2 days off), usually ranging between the hours of 8am and 7pm. Important Notice: This position is unfortunately unable to provide sponsorship. Due to the extraordinarily high volume of applications we are currently receiving, whilst we aim to get back to every applicant and message, it isn't always possible. We will however do everything we can to personally respond to everyone. Leo Technology Limited is acting as an Employment Agency in relation to this vacancy. To understand more about what we do with your data please review our privacy policy in the privacy section of the Leo Technology website
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
Senior Business Systems Analyst - Automation and Low/No Code Specialist Hybrid working - 50/50 split Circa £70,000 + excellent benefits Are you an aspiring leader with a passion for automation and leveraging Microsoft technologies to drive business innovation? Join my clients dynamic organisation in Newcastle as a Senior Business Systems Analyst, where you'll lead initiatives focused on automation, low/no code solutions, and maximising the potential of Microsoft technologies. Key Responsibilities: Strategic Leadership: Provide strategic direction and leadership in the adoption and implementation of automation solutions, leveraging low/no code platforms and Microsoft technologies to drive efficiency and productivity across the organisation. Requirements Management: Lead the development and sign-off of Requirements Specification documents for automation projects, collaborating closely with stakeholders to ensure alignment with business objectives. Change Management: Drive effective change management processes for automation initiatives, overseeing modifications to project documentation and ensuring clarity and consistency throughout the project life cycle. Cross-Functional Collaboration: Foster collaboration and communication across departments, serving as a liaison between technical teams and business units to ensure seamless project delivery. Team Mentorship: Mentor and support junior members of the team, providing guidance and expertise in automation and low/no code solutions to help them grow and develop in their roles. Technical Experience Required: Power Platform - specifically Power Apps & Power Automate Automation tools such as PowerShell, RBA, UIPath Experience working in an Azure environment Exposure to alternative low/no code technologies would be a bonus Skills/Experience Required: Leadership Experience: Previous experience in a leadership role within an end-user organisation, with a focus on driving automation initiatives and leveraging low/no code platforms. Analytical Expertise: Strong analytical skills, with the ability to gather and interpret business requirements and translate them into actionable automation solutions. Communication Skills: Excellent written and verbal communication skills, with the ability to effectively engage and influence stakeholders at all levels of the organisation. Technical Proficiency: Proficiency in Microsoft technologies, including Azure services, Dynamics Power Platform, and Power Apps, with a strong understanding of automation principles and low/no code development. This is an exceptional opportunity for an aspiring leader to make a significant impact in driving automation and innovation within our organisation. If you're ready to take on a leadership role and drive digital transformation using Microsoft technologies, we want to hear from you. Please send your CV for immediate review. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Job introduction We are looking for a motivated Data Analyst to join the BBC Central Analytics team! In this varied role, you'll get involved in data analysis projects spanning across the whole BBC portfolio that reaches millions of audience members every week and includes iconic products such as News, Sport, iPlayer and Sounds. Working as the Data Analyst, you will provide performance data and uncover customer insights to empower data-driven decision-making at the BBC. You will get exposure to different data sources that help us to understand behaviour and preferences of our audiences. These include digital analytics data, metadata systems and 3rd party datasets. The role will also require you to work with non-technical colleagues, whom you will advise on performance metrics and encourage them to use self-serve tools that our team manages. BBC Central Analytics team is responsible for delivering data insights and building tools that support the use of data in core business decisions across the BBC Public Service. It sits within the wider Data Team, which is part of the Chief Customer Officer Group. In this role, you will have a close relationship with colleagues in other disciplines including Research, Content, Marketing and Strategy. Main responsibilities Working as the Data Analyst, your responsibilities will include: Delivering analysis and insights on usage of the BBC services and content to inform decision-making Creating and maintaining dashboards to empower stakeholders to self-serve with data Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues Working collaboratively in cross-discipline project groups to improve BBC's data capabilities and develop new solutions Building data automation processes and pipelines that bring 3rd party data into BBC systems to enrich the data already collected across our sites Developing your own analytics skills and keeping up to date with the latest industry developments Are you the right candidate We welcome candidates from a variety of backgrounds. Key qualities we are looking for include: Passion for and demonstrable work experience in data analytics (e.g. Data Associate role or equivalent) Ability to use data for customer insights and recommendations Experience of using digital analytics tools and understanding of tracking implementation (e.g. Piano Analytics, Google Analytics etc.) Good SQL skills Experience of another coding language such as Python or R is an advantage Ability to use data visualisation tools to create charts and dashboards (e.g. Tableau, Power BI etc.) Familiarity with big data analytics systems (e.g. AWS Redshift) Good written and verbal communication skills Interest in and good knowledge of the BBC services Pro-active attitude with a problem solving mindset Team-player able to juggle multiple projects simultaneously Interview process Shortlisted candidates will be invited to our interview process that consists of: - Take home data tasks, which will be presented back to a panel during one hour online interview - Online interview with a panel focused on core competencies and BBC values Package description Salary range: From £27,000 to £37,000 depending on experience Contract type: Permanent Location: Hybrid working, office base is London Broadcasting House Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
May 01, 2024
Full time
Job introduction We are looking for a motivated Data Analyst to join the BBC Central Analytics team! In this varied role, you'll get involved in data analysis projects spanning across the whole BBC portfolio that reaches millions of audience members every week and includes iconic products such as News, Sport, iPlayer and Sounds. Working as the Data Analyst, you will provide performance data and uncover customer insights to empower data-driven decision-making at the BBC. You will get exposure to different data sources that help us to understand behaviour and preferences of our audiences. These include digital analytics data, metadata systems and 3rd party datasets. The role will also require you to work with non-technical colleagues, whom you will advise on performance metrics and encourage them to use self-serve tools that our team manages. BBC Central Analytics team is responsible for delivering data insights and building tools that support the use of data in core business decisions across the BBC Public Service. It sits within the wider Data Team, which is part of the Chief Customer Officer Group. In this role, you will have a close relationship with colleagues in other disciplines including Research, Content, Marketing and Strategy. Main responsibilities Working as the Data Analyst, your responsibilities will include: Delivering analysis and insights on usage of the BBC services and content to inform decision-making Creating and maintaining dashboards to empower stakeholders to self-serve with data Providing technical expertise and acting as a first point of contact for analytics queries from non-data oriented colleagues Working collaboratively in cross-discipline project groups to improve BBC's data capabilities and develop new solutions Building data automation processes and pipelines that bring 3rd party data into BBC systems to enrich the data already collected across our sites Developing your own analytics skills and keeping up to date with the latest industry developments Are you the right candidate We welcome candidates from a variety of backgrounds. Key qualities we are looking for include: Passion for and demonstrable work experience in data analytics (e.g. Data Associate role or equivalent) Ability to use data for customer insights and recommendations Experience of using digital analytics tools and understanding of tracking implementation (e.g. Piano Analytics, Google Analytics etc.) Good SQL skills Experience of another coding language such as Python or R is an advantage Ability to use data visualisation tools to create charts and dashboards (e.g. Tableau, Power BI etc.) Familiarity with big data analytics systems (e.g. AWS Redshift) Good written and verbal communication skills Interest in and good knowledge of the BBC services Pro-active attitude with a problem solving mindset Team-player able to juggle multiple projects simultaneously Interview process Shortlisted candidates will be invited to our interview process that consists of: - Take home data tasks, which will be presented back to a panel during one hour online interview - Online interview with a panel focused on core competencies and BBC values Package description Salary range: From £27,000 to £37,000 depending on experience Contract type: Permanent Location: Hybrid working, office base is London Broadcasting House Our comprehensive benefits package includes: An employer pension contribution of up to 10% 26 days' annual leave (based on full time hours) + bank holidays and the option to buy/sell additional days Contributory lifestyle benefit options including discounts at hundreds of retailers, cycle to work scheme, discounted gym memberships and healthcare schemes Employee assistance and well-being programmes Learning and development tailored to your role - this could include industry recognised qualifications, coaching and mentoring An inclusive and diverse environment with opportunities to join staff networks including: Women's Network, National Disability Networks and many more. Family friendly flexible working arrangements, such as hybrid working, job sharing, flexi-time and compressed hours can be requested. We welcome candidates from all backgrounds and especially welcome individuals from underrepresented groups. If you require any reasonable adjustments at any time, please let us know by contacting us on with the job reference in the subject. About the BBC The BBC is committed to redeploying employees seeking suitable alternative employment within the BBC for different reasons and they will be given priority consideration ahead of other applicants. Priority consideration means for those employees seeking redeployment their application will be considered alongside anyone else at risk of redundancy, prior to any individuals being considered who are not at risk. We don't focus simply on what we do - we also care how we do it. Our values and the way we behave are important to us. Please make sure you've read about our values and behaviours here. Diversity matters at the BBC. We have a working environment where we value and respect every individual's unique contribution, enabling all of our employees to thrive and achieve their full potential. We want to attract the broadest range of talented people to be part of the BBC - whether that's to contribute to our programming or our wide range of non-production roles. The more diverse our workforce, the better able we are to respond to and reflect our audiences in all their diversity. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will consider flexible working requests for all roles, unless operational requirements prevent otherwise. To find out more about Diversity and Inclusion at the BBC, please click here.
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
May 01, 2024
Full time
Get to know The Pokémon Company International The Pokémon Company International, a subsidiary of The Pokémon Company in Japan, manages the property outside of Asia and is responsible for brand management, licensing, marketing, the Pokémon Trading Card Game, the animated TV series, home entertainment, and the official Pokémon website. Pokémon was launched in Japan in 1996 and today is one of the most popular children's entertainment properties in the world. Learn more online at and on Facebook (), YouTube (), Twitter (), and Instagram (). Get to know the role Job Title: Sr. Business Intelligence Analyst Job Summary: We are looking for a talented Sr. Business Intelligence Analyst who will drive change in European E-commerce, Marketing, Supply Chain and Licensing organization through influence of analytics and data insight capabilities at The Pokémon Company International. This position will be primarily responsible to deliver against analytics roadmaps and deliver recommendations, improve business processes through analytics across the various teams in the company. This role will partner with the US teams to create analytic solutions and data standards. This role will function as an analytic SME to influence stakeholders and act as the analytical engine of the company to provide insights, support and optimization on marketing campaigns, E-commerce and licensing performance. In addition, this position will assist in influencing and growing data strategy and measurement optimization across various initiatives and domains. The ideal candidate must have excellent communication skills, be self-directed, collaborative, drive accountability and have a keen ability to analyze data to identify and communicate patterns. FLSA Classification (US Only): Exempt People Manager: No What you'll do Own all parts of the analytics analysis from design, development, analyzing, interpreting, and summarizing data findings to European E-commerce, Marketing, Supply Chain and Licensing stakeholders. Identify valuable patterns and insight across European E-commerce, Marketing, Supply Chain and Licensing and teams to drive impact on improvements for the organization. Collaborate across offices to build standard reporting, analytics and data standards for the domains. Drive recommendation and optimization solutions for automating data collection on technology and data platforms and products. Analyze data using statistics and other methodologies to solve business problems such as A/B testing recommendations. Become an analytic SME for high value and high impact projects to represent BI interests. Own and deliver the BI roadmap for each workstream. Integrate relevant information and disparate data sources in developing analysis, insights, and recommendations. Effectively scope, size, and plan the development of analytical solutions and set expectations accordingly. Create dashboards and visualizations to track key performance indicators and effectively communicate trends. Work with domain leadership to identify marketing goals, KPI and data strategy. Provide support for marketing campaign launches from analytics perspective. What you'll bring Eight (8) to eleven (11) years of relevant professional experience or a demonstrated equivalent level of expertise. Bachelor's degree in a related field or a demonstrated equivalent level of applicable experience. 3+ years or more providing analytics in E-commerce, Marketing, Supply Chain or Licensing spaces. Experience with data visualization through Looker, Tableau or similar tools. Expert user of SQL for data analysis. Excellent statistics background and ability to explain analytical methodologies to simply and thoroughly. Ability to work and communicate across multiple marketing teams and marketing domains. Experience with Google Analytics, Adobe Analytics or similar web analytics tool a plus. Experience with modern programming languages (Python, JavaScript, etc) a plus. Experience in marketing optimizations methodologies like A/B testing a plus. How you'll be successful Passion for Pokémon: Develops an understanding of the Pokémon brand, the impact it has on our people, culture, business, fans, and communities, and applying that knowledge and passion to everything you do. Challenging the Expected: Approaches challenges with curiosity and creativity, embracing the possibility of failure as an opportunity to learn something new, develop innovative ideas, solve complex problems and identify unique opportunities. Integrity and Respect: Demonstrates integrity and respect by leading with empathy, listening to others, seeking out different perspectives, and taking personal responsibility for decisions, actions, and results. Dedicated to Quality: Takes ownership to maintain and promote high standards, looks for new ways to learn and improve, and embraces a growth mindset to seek and apply feedback from others in an effort to continuously improve. Building Relationships: Develops and strengthens relationships, adopting a "team first" mentality and working collaboratively to solve problems and meet shared goals. Delighting Customers: Listens and understands the interests and needs of our customers and stakeholders, making them feel heard and important, and embracing these learnings to continue delivering a unique Pokémon experience. What to expect An employee first culture Company events that celebrate the spirit of Pokémon Competitive cash-based compensation programs Base salary range: For this role, new hires generally start between £74,000.00 - £88,350.00. The full range is £74,000.00 - £112,000.00. This range is applicable for the labor market where the role is intended to be hired. Final base salary is directly related to each candidates' qualifications and professional experience uniquely. 100% employer-paid healthcare premiums for you Generous paid family leave Employer-paid life insurance Employer-paid long and short-term income protection insurance US Employees: 401k Employer Matching UK/IRE Employees: Pension Employer Contributions Fitness reimbursement Commuter benefit LinkedIn learning Comprehensive relocation package Hybrid work environment The above statements are intended to describe the general nature and level of work being performed by people assigned to this role. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required. Employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. For roles in the United Kingdom, candidates will need the right to work. In some cases, and for some roles, the Company may be able to arrange a visa. For roles in Ireland, this role requires candidates to have the right to live and work in the Republic of Ireland. However, we welcome applications from all nationalities and may consider supporting an employment permit application, in appropriate and suitable cases.
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
May 01, 2024
Full time
Service Desk Team Leader Newcastle £35,000 per annum Are you a dynamic IT professional with leadership experience looking to take the next step in your career? Join our team at a leading manufacturing company based in South Tyneside! We're seeking a talented Service Desk Team Leader to oversee our support operations and ensure the delivery of exceptional service to our internal stakeholders. Key Responsibilities: Lead and mentor a team of service desk analysts, providing guidance, coaching, and support to ensure high performance and customer satisfaction. Manage the day-to-day operations of the service desk, including ticket prioritisation, assignment, and resolution, to meet service level agreements (SLAs) and minimise downtime. Provide hands-on technical support and troubleshooting for escalated incidents and requests, ensuring timely resolution and effective communication with stakeholders. Oversee the support and maintenance of Office 365 suite, including Exchange Online, SharePoint, and Teams, to optimise productivity and collaboration across the organisation. Lead major incident management efforts, orchestrating cross-functional teams to resolve critical incidents swiftly and minimize impact on business operations. Drive continuous improvement initiatives within the service desk, identifying opportunities to enhance processes, tools, and workflows to increase efficiency and customer satisfaction. Collaborate with IT leadership to develop and implement service desk strategies, policies, and procedures aligned with industry best practices and ITIL framework. Requirements: Proven experience in a technical support role in a leadership or supervisory capacity. Strong proficiency in supporting Office 365 applications and services, with a focus on Exchange Online, SharePoint, and Teams. Experience working in Security Operations Center (SOC) or Network Operations Center (NOC) environments, with knowledge of cybersecurity principles and network monitoring tools. Demonstrated expertise in major incident management, with the ability to lead and coordinate response efforts under pressure. Ideally ITIL qualified, with a solid understanding of IT service management principles and practices. Excellent communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels of the organization. Strong problem-solving abilities and a proactive approach to driving continuous improvement. Why Join Us: Opportunity to work for a leading manufacturing company with a commitment to innovation and excellence. Competitive salary and benefits package, including on-call shift allowance and opportunities for career advancement. Collaborative and supportive work environment where your contributions are valued and recognized. Access to ongoing training and development opportunities to enhance your skills and advance your career in IT leadership. If you're ready to lead a dynamic service desk team and drive operational excellence, we want to hear from you! Apply now with your CV and cover letter outlining your relevant experience and qualifications. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Senior Data Analyst Burton upon Trent Salary up to £50,000 per annum Permanent, Full Time - 37 hours per week Our client has an opportunity for a Senior Data Analyst to play a crucial role in ensuring their organisation's performance is measured, evaluated, analysed, interpreted and benchmarked effectively. You will support strategic, data-driven decision making by framing key questions and providing recommendations, forecasts and models that are backed by robust analysis and rich insights. The role will involve significant analysis and problem solving and will be focussed on producing tangible and actionable insights Please note: this is a Hybrid role with 2-3 days on average in the office per week. Key areas of focus will include: Framing and answering strategic questions from the organisation by combining and manipulating data from multiple sources Analysing data to identify actionable trends and patterns Providing recommendations, forecasts and models Performance reporting for their Board (inc. committees) and their Wider Leadership Team Maximising their relationship with Housemark (a key data & insights partner for their sector) and performing external benchmarking activities Sharing actionable performance insights and providing constructive challenge Completing regulatory submissions Continuously improving their reporting scorecards & processes The successful candidate will have: Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner. Strong analytical skills with a clear understanding of simple statistical methods. Ability to work collaboratively and build effective relationships with internal and external stakeholders. Proficiency in Microsoft Excel. Excellent communication skills with the ability to present complex ideas and findings to non-technical audiences. Proven ability in data analysis Strong problem-solving abilities Proficiency with SQL and PowerBI They welcome applications from all sections of the community
May 01, 2024
Full time
Senior Data Analyst Burton upon Trent Salary up to £50,000 per annum Permanent, Full Time - 37 hours per week Our client has an opportunity for a Senior Data Analyst to play a crucial role in ensuring their organisation's performance is measured, evaluated, analysed, interpreted and benchmarked effectively. You will support strategic, data-driven decision making by framing key questions and providing recommendations, forecasts and models that are backed by robust analysis and rich insights. The role will involve significant analysis and problem solving and will be focussed on producing tangible and actionable insights Please note: this is a Hybrid role with 2-3 days on average in the office per week. Key areas of focus will include: Framing and answering strategic questions from the organisation by combining and manipulating data from multiple sources Analysing data to identify actionable trends and patterns Providing recommendations, forecasts and models Performance reporting for their Board (inc. committees) and their Wider Leadership Team Maximising their relationship with Housemark (a key data & insights partner for their sector) and performing external benchmarking activities Sharing actionable performance insights and providing constructive challenge Completing regulatory submissions Continuously improving their reporting scorecards & processes The successful candidate will have: Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner. Strong analytical skills with a clear understanding of simple statistical methods. Ability to work collaboratively and build effective relationships with internal and external stakeholders. Proficiency in Microsoft Excel. Excellent communication skills with the ability to present complex ideas and findings to non-technical audiences. Proven ability in data analysis Strong problem-solving abilities Proficiency with SQL and PowerBI They welcome applications from all sections of the community
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a policing client based in Hindlip for a Data Engineer. The purpose of this role is to manage the Data Engineering capabilities, developing and implementing data access mechanisms as per the customer need ensuring that they are fit for purpose across the Force. This is a full-time, permanent role, and offering a salary of £40,005 per annum. Main Duties: Lead the Design, development and maintenance of new force BI capabilities in support of the force's analytics strategy and vision. Capture and translate business requirements into specifications, then implement appropriate data access to allow analysts to create the required reports and dashboards. Develop and configure PowerBI datasets and workspaces. Working with others to develop and document domain knowledge of key systems in support of maximising the value of the data available. Working with the Data Management function to understand and remediate data quality issues. Essential Requirements: A degree, or equivalent in a relevant field. A solid understanding of Business Intelligence toolsets, and how they fit in to end-to-end data infrastructure. Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures. Experience with hands on development of BI tools and development of analytical products. Previous experience of policing data, and the needs of its users would be advantageous including knowledge of the National Intelligence Model (NIM) and other pertinent legislation to Intelligence (inc. RIPA and MoPI). Strategic development of Business Intelligence capabilities. Excellent communication skills including the ability to produce and present concise reports. Role is subject to vetting check at the relevant level. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Public Safety is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
May 01, 2024
Full time
RSR is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience. RSR are currently recruiting on behalf of a policing client based in Hindlip for a Data Engineer. The purpose of this role is to manage the Data Engineering capabilities, developing and implementing data access mechanisms as per the customer need ensuring that they are fit for purpose across the Force. This is a full-time, permanent role, and offering a salary of £40,005 per annum. Main Duties: Lead the Design, development and maintenance of new force BI capabilities in support of the force's analytics strategy and vision. Capture and translate business requirements into specifications, then implement appropriate data access to allow analysts to create the required reports and dashboards. Develop and configure PowerBI datasets and workspaces. Working with others to develop and document domain knowledge of key systems in support of maximising the value of the data available. Working with the Data Management function to understand and remediate data quality issues. Essential Requirements: A degree, or equivalent in a relevant field. A solid understanding of Business Intelligence toolsets, and how they fit in to end-to-end data infrastructure. Understanding of data integration issues (validation and cleaning), familiarity with complex data and structures. Experience with hands on development of BI tools and development of analytical products. Previous experience of policing data, and the needs of its users would be advantageous including knowledge of the National Intelligence Model (NIM) and other pertinent legislation to Intelligence (inc. RIPA and MoPI). Strategic development of Business Intelligence capabilities. Excellent communication skills including the ability to produce and present concise reports. Role is subject to vetting check at the relevant level. Due to the high volume of applications we receive, if you do not hear from us within 7 working days, your application has been unsuccessful. If this role is not for you but you do know somebody who would be interested, please feel free to refer them to us! We have a "Refer A Friend" bonus scheme and we will reward you retail vouchers for any referrals who are not already known to us and are successfully placed! Red Snapper Public Safety is a member of the Red Snapper Group. The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates. The Red Snapper Recruitment Group is an equal opportunities employer.
Job Title: HR Systems Analyst Salary: £40-43,000 per annum Location: Lancashire / hybrid JGA are partnered with a well-known brand seeking an HR Systems Analyst on a permanent basis. Responsibilities: Analysis of systems and business models Optimising use of current systems (SuccessFactors, Resourcelink) Supporting people systems access/permissions GDPR compliance POC for all HRIS related queries Project work as and when required Increasing user adoption Skills required: System Projects, implementation and automation experience Strong data and excel analysis skills Experience implementing streamlined processes Senior stakeholder management skills SAP SuccessFactors, Resourcelink and/or Kronos experience ideal but not essential. Interested? Contact Zoe at JGA today - you can apply directly to this advert or email . JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.
May 01, 2024
Full time
Job Title: HR Systems Analyst Salary: £40-43,000 per annum Location: Lancashire / hybrid JGA are partnered with a well-known brand seeking an HR Systems Analyst on a permanent basis. Responsibilities: Analysis of systems and business models Optimising use of current systems (SuccessFactors, Resourcelink) Supporting people systems access/permissions GDPR compliance POC for all HRIS related queries Project work as and when required Increasing user adoption Skills required: System Projects, implementation and automation experience Strong data and excel analysis skills Experience implementing streamlined processes Senior stakeholder management skills SAP SuccessFactors, Resourcelink and/or Kronos experience ideal but not essential. Interested? Contact Zoe at JGA today - you can apply directly to this advert or email . JGA Recruitment Group Ltd ("We") are committed to equality of opportunity for all applications regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. We strongly encourage suitably qualified applicants from a wide range of backgrounds to apply. We are also committed to protecting and respecting your privacy. We are a specialist payroll, HR & Marketing recruitment agency and recruitment business as defined in the Employment Agencies and Employment Businesses Regulations 2003 (our business). These statements together with our privacy notices set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.