Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
HR Systems Administrator - Permanent - Remote Job Title: HR Systems Administrator Contract: Permanent Salary: £40,000 - £45,000 Location: Predominantly home-based with occasional travel to site Hours: Full-time Role details - HR Systems Administrator We are currently looking for an expert HR Systems Administrator to join an excellent business during a period of great change and transformation. You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. HR Systems Administrator - What will you be doing? First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves. Change Management and Project Support: Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. HR Systems Administrator - What will you need? Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Experience creating reports in Oracle HCM Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Proven experience in a similar role providing 1st line support on issues relating to systems This role is managed by Walters People entity which is a temporary recruitment agency.
Apr 17, 2024
Full time
HR Systems Administrator - Permanent - Remote Job Title: HR Systems Administrator Contract: Permanent Salary: £40,000 - £45,000 Location: Predominantly home-based with occasional travel to site Hours: Full-time Role details - HR Systems Administrator We are currently looking for an expert HR Systems Administrator to join an excellent business during a period of great change and transformation. You will be responsible for supporting the HCM Oracle system and the business with analysis, troubleshooting, testing, implementing improvements, maintenance, and upgrades. The role will also focus on coaching end users to develop expertise and drive process excellence and serve as first line support for all HR System queries. HR Systems Administrator - What will you be doing? First line support: serving as the initial contact point for HR system queries through the HR helpdesk ticketing system. Pro-actively responding to queries, providing accurate information, and resolving issues in a timely manner within service level agreement or escalating to HR Systems Manager when needed. Troubleshooting and Issue Resolution: Investigating and troubleshooting technical issues relating to the HR System; collaborating with relevant teams to identify root causes of issues and implement effective solutions. Providing testing and functionality support; assisting in making changes, ensuring that any updates are implemented correctly, supporting end-to-end testing of new functionalities and processes including planned patch releases, across all HCM modules and integrations. Supporting with the preparation and implementation of mass system data uploads, working with business areas to help upload bulk changes in an efficient manner. Training, Education and Documentation: Create, maintain, and update training materials and process maps, ensuring they are accurate and up to date and aid in user understanding and adoption. Conduct training sessions for colleagues and other departments on new functionalities and conduct refresher sessions as needed. Ensure documentation and user guides are kept up to date following issue resolution, system fixes and planned changes and that relevant users are notified of updates. Act as a systems team champion for oracle guided learning guides especially focusing on employee, manager, reporting guides, and sharing knowledge with HR colleagues to empower them in future to resolve systems issues themselves. Change Management and Project Support: Assist in change management activities related to system updates aiding in the successful adoption of new processes and functionalities. Contribute to continuous improvement projects, providing insights and suggestions for enhancing system functionality and user experience working closely with HR System Champions across the company. Working together with Systems Manager and Compliance team to identify and create systems data retention policy and deletion concept. HR Systems Administrator - What will you need? Previous HR System experience, specifically Oracle Cloud Applications (Oracle Human Capital Management / Oracle HCM / Oracle Fusion HCM application modules). Experience in writing test scripts, managing testing processes, reporting on test outcomes and UAT completion. Experience creating reports in Oracle HCM Proficient in MS Office suite of software particularly comfortable using Excel to intermediate/advance level. Proven experience in a similar role providing 1st line support on issues relating to systems This role is managed by Walters People entity which is a temporary recruitment agency.
SharePoint and MS365 Administrator 33,000 - 37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 17, 2024
Full time
SharePoint and MS365 Administrator 33,000 - 37,500 Permanent + Benefits Leeds, Hybrid - will be expected on site 2/3 days a week We are looking for an experienced 2nd line SharePoint & MS365 specialist to come in and hit the ground running with our client in Leeds. You'll be the main POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online Additionally, you'll be provided with excellent progression and development opportunities tp further progress your skills and career. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat on (phone number removed) or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Apr 17, 2024
Full time
Are you looking to provide world class infrastructure support to a range of exceptional clients? Do you want to work for a company that provides you with the tools and training to succeed to the next level of your career? Are you all about top quality work and providing the best client experience? If you are looking for a role where you can provide world class day-to-day front-end support, including resolving incidents and fulfilling service requests to minimise client disruption, then this could be the one for you. This role is pivotal to the daily operation of the business, ensuring that clients' requirements are met accurately and efficiently. This is 40hrs per week, Mon - Fri, 8am -5pm. There will be a requirement to be flexible and available at weekends. 75% of your time will be spent attending client sites with the remaining 25% office based in Cambridgeshire. In return you will get Annual leave 33days (inc. 8 bank hols) 24/7 Free access to all courses on Udemy for Business 5% & 5% Pension. 4x Death in service Store discounts. Cycle to work. EV scheme (after 2 years' service) Referral programme Free onsite parking Duties & Responsibilities of the Infrastructure Engineer: Work as a technically experienced and knowledgeable member of the Infrastructure Team. Provide prompt, accurate, and consistent communication to colleagues and clients. Learn and understand every intricate detail of a client or collection of clients' systems and infrastructures and update and maintain client documentation. As a key member of the onboarding team you will be responsible for assessing and comprehensively documenting current systems and infrastructure. Investigate, diagnose, and resolve technical incidents, escalating appropriately within the infrastructure team for collaboration where necessary. Guide and support 1st, 2nd, and 3rd Line Service Desk Analysts, as well as Field Service Technicians, mentoring and coaching to enhance skills and abilities and creating documentation. Excel and perform comfortably to high standards with little intervention and assistance. Continuously improve knowledge and understanding across the various software and hardware technologies supported and implemented by the business. Liaise with 3rd party support for ticket resolution as appropriate. Work with our Sales team to advise on and propose improvements to client infrastructures/systems. Travel to and from client sites across the UK (some overnight stays possible) leading the technical installation, implementation and delivery of projects and management and resolution of problem incidents. What you will need to succeed as an Infrastructure Engineer: Relevant IT qualification for example NVQ, Diploma or Degree. MCSA Windows Server 2016-22 or equivalent MTA: Networking, Security and Windows Server Administrator Fundamental. Microsoft Certified: Azure Fundamentals Microsoft 365 Certified: Fundamentals or equivalent Microsoft Exchange qualifications Working knowledge and experience of Windows Server, Windows Desktop, Microsoft Exchange, Remote Desktop Services and Active Directory. A strong understanding of IT Networking principals such as DNS, DHCP, TCP/IP, WAN, LAN, WLAN, VLAN and Wi-Fi topologies. Previous experience in managing various Firewall technologies -Checkpoint, Meraki, Sophos, Watchguard and Fortinet. Virtualization technologies -VMWare, Hyper-V, Citrix. Experience in cloud technologies such as Azure, AWS and Google Cloud. Microsoft 365 knowledge and experience -MFA, SSO, OneDrive, Teams, SharePoint, In Tune, Entra / Entra Cloud Sync. Backup/ disaster recovery- Cove data protection, Veeam. Endpoint Security and Management - SentinelOne. Experience designing, installing, and supporting VOiP systems and technologies. Experience of working with a variety of clients across multiple industries. Expert knowledge of mobile phone devices, both apple and android, and hardware such as printers and Bluetooth peripherals. A good understanding of GDPR principals. Core understanding of Cyber Security principals. If you are interested in finding out more about this position, please contact Daniel for a chat or apply now. If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Kameo Recruitment Ltd is acting as an employment agency for this permanent vacancy.
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job type: Full time - Permanent Closing date for applications: 7th April 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues. Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs. Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements. Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols. Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively. Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed. What You'll Bring: A blend of technical expertise and exceptional customer service skills. The ability to remain calm, patient, and personable while addressing technical issues. Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs. Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory. Knowledge of cyber security best practices, network infrastructures, and printer management. Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends. Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services will also be considered for this role.
Apr 17, 2024
Full time
Job Title : Local Technology Support Administrator Location : Birmingham Salary: £23,920 - £27,040 per annum, depending on experience Job type: Full time - Permanent Closing date for applications: 7th April 2024 Employer: BIMM University Department: Technology Are you passionate about providing exceptional technical support in a dynamic educational environment? BIMM University is seeking a dedicated Local Technology Support Administrator to join our team and ensure the smooth operation of technology services across our campus. If you're a tech-savvy problem solver with excellent customer service skills, we want to hear from you. About the Role : As the Local Technology Support Administrator, you will play a crucial role in maintaining the technical customer service experience on our campus. From managing helpdesk tickets to providing remote and deskside support for students and staff, your efforts will contribute to the seamless operation of technology services, enabling our community to make the most of the resources available to them. What You'll Do: Take ownership of the helpdesk ticket management process at 1st and 2nd line levels, ensuring prompt resolution of technical issues. Provide remote and deskside support to campus buildings, assisting both students and staff with their technology needs. Collaborate closely with the Regional Technology Supervisor to manage helpdesk tickets efficiently and meet service level agreements. Manage staff account creation and retirement, ensuring accurate record-keeping and adherence to security protocols. Procure and maintain accurate records of campus technology assets, including device builds and deployment. Coordinate with Technology Operations Managers and Technology Development Managers to implement campus infrastructure changes effectively. Maintain strong communication channels with Campus Deans and Faculty Deans to ensure quality of service. Cultivate positive relationships with stakeholders and work with third-party vendors as needed. What You'll Bring: A blend of technical expertise and exceptional customer service skills. The ability to remain calm, patient, and personable while addressing technical issues. Experience managing helpdesk ticket queues in a fast-paced environment, with a focus on prioritization and business needs. Proficiency in Microsoft Cloud Technologies, Microsoft client operating systems, Mac operating systems, and Active Directory. Knowledge of cyber security best practices, network infrastructures, and printer management. Strong communication skills, both verbal and written, with a commitment to accessibility and collaboration. A sense of ownership, integrity, and accountability in your work, with the flexibility to occasionally work evenings and weekends. Why BIMM University? At BIMM, we're dedicated to fostering an environment where technology supports learning and creativity flourishes. As a Local Technology Support Administrator, you'll have the opportunity to make a meaningful impact on the student experience, ensuring that our campus remains at the forefront of innovation in education. If you're ready to join a dynamic team and play a vital role in our campus community, apply now and become part of the BIMM University family. We are a values led organisation, meaning our core values underpin all that we do. In addition to joining a committed and dedicated team, you will have access to: 25 days holiday per year (FTE) SMART pension A comprehensive benefits package We continually strive to create a culture of inclusivity so that we truly represent our diverse communities. We particularly welcome applications from people of colour who are underrepresented in our organisation. We are committed to promoting the safety and welfare of our students, therefore all appointments are subject to satisfactory pre-employment checks including DBS. Please click APPLY to be redirected to our website to complete an application form. Candidates with the relevant experience or job titles of; Helpdesk Administrator, Helpdesk Manager, Technology Operations, Cyber Security Officer, Technology Support Coordinator, Support Analyst, Technical Support Specialist, Technical Customer Service, 1st Line Support, 2nd Line Support, ICT Systems Engineer, IT Service Desk Technician, Technical Support, Technical Support Technician, IT Systems Engineer, IT Systems Technician, ICT Technician, IT Systems Support, IT Technician, IT, Technical Support Engineer, Technical Customer Support, Tech Support, Tech Support Services will also be considered for this role.
Senior Microsoft 365 Engineer - Remote £50,000 - £70,000 per annum, plus excellent benefits, health care, pension, certifications, and learning opportunities Are you a seasoned Microsoft 365 Engineer with a passion for complex deployments, troubleshooting, and supporting team growth? Are you ready to take on a remote role that offers excellent benefits, a dynamic work environment, and the opportunity to contribute to ground-breaking projects? I'm looking to talk to you about your next role in MS365 Engineering and Configuration My Client are committed to pioneering technology excellence. We provide an innovative and collaborative environment where professionals can thrive. As a Senior Microsoft 365 Engineer, you'll play a crucial role in building robust solutions, supporting team growth, and contributing to the success of our dynamic organization, in an environment where radical candour and disruptive innovation are central tennants of a progressive and exciting role. Responsibilities: As a Senior Microsoft 365 Engineer, your duties will include, but are not limited to: Building robust solutions based on MS365 architects' designs. Collaborating closely with the engineering team to deliver technical solutions. Application packaging for deployment to a zero-trust Windows and Mac estate. Managing and overseeing Azure AD, Office 365, and Kandji MDM. Scripting PowerShell (Windows), Bash, and Shell (Mac) automations. Responding as a T2 resource to MS365, MDM, and Azure-related tickets. Implementing cross-tool integrations (SSO, data sharing, automation). Supporting the deployment, onboarding, and offboarding of end-users. Advocating for improved use of tooling. Undertaking ad-hoc projects and other activities as required. Working with the project manager, Technology manager, and other stakeholders to establish delivery approaches and plans. Supporting the Project Manager and Project Team in building and deploying designed solutions. System Administration: Microsoft Intune Kandji (Mac MDM) Azure Ensuring end-user devices are fully supported and effectively managed. Supporting the service desk: Assisting the Service Desk for call escalation and 3rd line support when necessary. Writing internal documentation to aid in the development of service desk engineers. Training and mentoring 1st/2nd line engineers. Desirable Qualifications, we'd LOVE to see Degree in Computer Science, Information Technology, or equivalent job experience. Microsoft 365 Certified: Modern Desktop Administrator Associate. Any expert-level M365 and/or Azure certifications are very advantageous. Confidently writing PowerShell scripts that automate environment standup. Experience & Skills we'd be keen to see on the CV Strong knowledge of all MS365 offerings and some Azure offerings. Ideally some experience in ITIL v3/v4. Willingness to work with leadership to develop a technical roadmap. Ability to work through diagnostic issues and assist in development. Excellent knowledge of the Microsoft Azure platform, particularly Intune. Excellent teamwork skills balanced with the ability to work independently. To connect with us and explore this exciting opportunity further, please reach out to us on LinkedIn or email me directly at axata (dot) gurung (at) circlerecruitment (dot) com. We eagerly await your application and the potential to welcome you to our team. Happy job hunting! Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
Apr 16, 2024
Full time
Senior Microsoft 365 Engineer - Remote £50,000 - £70,000 per annum, plus excellent benefits, health care, pension, certifications, and learning opportunities Are you a seasoned Microsoft 365 Engineer with a passion for complex deployments, troubleshooting, and supporting team growth? Are you ready to take on a remote role that offers excellent benefits, a dynamic work environment, and the opportunity to contribute to ground-breaking projects? I'm looking to talk to you about your next role in MS365 Engineering and Configuration My Client are committed to pioneering technology excellence. We provide an innovative and collaborative environment where professionals can thrive. As a Senior Microsoft 365 Engineer, you'll play a crucial role in building robust solutions, supporting team growth, and contributing to the success of our dynamic organization, in an environment where radical candour and disruptive innovation are central tennants of a progressive and exciting role. Responsibilities: As a Senior Microsoft 365 Engineer, your duties will include, but are not limited to: Building robust solutions based on MS365 architects' designs. Collaborating closely with the engineering team to deliver technical solutions. Application packaging for deployment to a zero-trust Windows and Mac estate. Managing and overseeing Azure AD, Office 365, and Kandji MDM. Scripting PowerShell (Windows), Bash, and Shell (Mac) automations. Responding as a T2 resource to MS365, MDM, and Azure-related tickets. Implementing cross-tool integrations (SSO, data sharing, automation). Supporting the deployment, onboarding, and offboarding of end-users. Advocating for improved use of tooling. Undertaking ad-hoc projects and other activities as required. Working with the project manager, Technology manager, and other stakeholders to establish delivery approaches and plans. Supporting the Project Manager and Project Team in building and deploying designed solutions. System Administration: Microsoft Intune Kandji (Mac MDM) Azure Ensuring end-user devices are fully supported and effectively managed. Supporting the service desk: Assisting the Service Desk for call escalation and 3rd line support when necessary. Writing internal documentation to aid in the development of service desk engineers. Training and mentoring 1st/2nd line engineers. Desirable Qualifications, we'd LOVE to see Degree in Computer Science, Information Technology, or equivalent job experience. Microsoft 365 Certified: Modern Desktop Administrator Associate. Any expert-level M365 and/or Azure certifications are very advantageous. Confidently writing PowerShell scripts that automate environment standup. Experience & Skills we'd be keen to see on the CV Strong knowledge of all MS365 offerings and some Azure offerings. Ideally some experience in ITIL v3/v4. Willingness to work with leadership to develop a technical roadmap. Ability to work through diagnostic issues and assist in development. Excellent knowledge of the Microsoft Azure platform, particularly Intune. Excellent teamwork skills balanced with the ability to work independently. To connect with us and explore this exciting opportunity further, please reach out to us on LinkedIn or email me directly at axata (dot) gurung (at) circlerecruitment (dot) com. We eagerly await your application and the potential to welcome you to our team. Happy job hunting! Circle Recruitment is acting as an Employment Agency in relation to this vacancy. Earn yourself a referral bonus if you refer somebody else who fills the role! We also offer an iPad if you refer a new client to us and we recruit for them. Follow us on Facebook - Circle Recruitment , Twitter and LinkedIn - Circle Recruitment.
IT Administrator (1st line support engineer) Our client is looking for an IT Support Engineer (First line support) to join their team based in Bristol. This is a great opportunity to join a thriving organisation offering great career potential. You will need to have a driving licence for occasional travel to other sites. (Mainly Exeter and £mileage is provided.) Commercial experience in IT is not necessary, although it would be advantageous - if you have recently completed an IT qualification such as a computing degree or IT apprenticeship, we'd love to hear from you. Key responsibilities: Logging service desk support tickets taken by phone or email. Speaking with end users on the phone as part of the helpdesk role. Gathering Information and resolving technical issues, escalating as required. Documentation and updating of documentation. Build and setup of new Laptops, mobile phones and tablets. Occasional visits to site for setups and troubleshooting. Opportunity to get involved with in-house IT projects in house. Installing or changing software to fix issues (Windows patching, PDQ deploy). Remotely accessing hardware or software for clients to make changes and fix problems. Providing technical assistance for general questions and problems. Desk-side assistance as required for regional HQ or site visits. Resolving problems 1st line issues, i.e. printing, desktops, 4G routers. Triage of incoming support tickets from all regions. Assist with additional duties and tasks as assigned by the line manager. Adding and removing users from Office 365. Below are the technologies you'll be learning about and working with: Vmware Vsphere 7.x. Windows Server 2019 + Windows server admin, Group Policy etc. (all virtualized). Windows 10, 11 + Dell Clients. Office 365 Client side, MS Teams. MS Azure Admin. MS 365 Admin, Security etc. Freshdesk. Sophos. Forcepoint & Mimecast. Teams and 8 x 8 Telephony Key Competencies: Flexible approach to working Excellent organisation skills Ability to learn on the job. Full UK driving licence with suitable transport for travelling to site. Willingness to travel as needed. Essential requirements: Formal IT qualifications or relevant experience Full UK Driving licence Own a vehicle for travel between sites The benefit package for this role includes: Annual Bonus Scheme 24 days holiday (increasing by 1 day after 2 years of continuous service up to a maximum of 28 days) Pension scheme Perks Employee Discount Scheme Employee Assistance Programme Annual Volunteering Day If you are passionate about IT and have a desire to contribute to the growth of a dynamic business, we encourage you to apply. To £24,000 + benefits.
Apr 16, 2024
Full time
IT Administrator (1st line support engineer) Our client is looking for an IT Support Engineer (First line support) to join their team based in Bristol. This is a great opportunity to join a thriving organisation offering great career potential. You will need to have a driving licence for occasional travel to other sites. (Mainly Exeter and £mileage is provided.) Commercial experience in IT is not necessary, although it would be advantageous - if you have recently completed an IT qualification such as a computing degree or IT apprenticeship, we'd love to hear from you. Key responsibilities: Logging service desk support tickets taken by phone or email. Speaking with end users on the phone as part of the helpdesk role. Gathering Information and resolving technical issues, escalating as required. Documentation and updating of documentation. Build and setup of new Laptops, mobile phones and tablets. Occasional visits to site for setups and troubleshooting. Opportunity to get involved with in-house IT projects in house. Installing or changing software to fix issues (Windows patching, PDQ deploy). Remotely accessing hardware or software for clients to make changes and fix problems. Providing technical assistance for general questions and problems. Desk-side assistance as required for regional HQ or site visits. Resolving problems 1st line issues, i.e. printing, desktops, 4G routers. Triage of incoming support tickets from all regions. Assist with additional duties and tasks as assigned by the line manager. Adding and removing users from Office 365. Below are the technologies you'll be learning about and working with: Vmware Vsphere 7.x. Windows Server 2019 + Windows server admin, Group Policy etc. (all virtualized). Windows 10, 11 + Dell Clients. Office 365 Client side, MS Teams. MS Azure Admin. MS 365 Admin, Security etc. Freshdesk. Sophos. Forcepoint & Mimecast. Teams and 8 x 8 Telephony Key Competencies: Flexible approach to working Excellent organisation skills Ability to learn on the job. Full UK driving licence with suitable transport for travelling to site. Willingness to travel as needed. Essential requirements: Formal IT qualifications or relevant experience Full UK Driving licence Own a vehicle for travel between sites The benefit package for this role includes: Annual Bonus Scheme 24 days holiday (increasing by 1 day after 2 years of continuous service up to a maximum of 28 days) Pension scheme Perks Employee Discount Scheme Employee Assistance Programme Annual Volunteering Day If you are passionate about IT and have a desire to contribute to the growth of a dynamic business, we encourage you to apply. To £24,000 + benefits.
2nd Line Support Engineer - 35,000 - Chobham - Amazing Training! Role : 2nd Line Support Engineer Location : Chobham Salary : 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Chobham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Azure O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
2nd Line Support Engineer - 35,000 - Chobham - Amazing Training! Role : 2nd Line Support Engineer Location : Chobham Salary : 28,000 - 35,000 + Amazing Training! Interviewing Immediately - Apply Now Fancy working for one of the best up and coming MSP's based in the Chobham area? My client are looking for a technical and personable character to join their ever growing team who is going to hit the ground running. The perfect candidate will have experience in Azure, Windows Server, O365 and Networking. Other technologies are beneficial but they can be taught to someone with the right attitude. There is fantastic training programme which will bring you up to speed with the technology that they use. Please do not hesitate and apply today, I am looking to move very fast with this position. Technical Skills: Azure O365 Networking (DNS,DHCP,TCP/IP) Azure Routers and Switches Requirements: 2 Years MSP Experience Benefits: Food Discount Private Medical Care Pension Unrivalled Training Programme Free Parking The client is looking to fill this opportunity immediately, so please apply ASAP or get in touch on (phone number removed) / (phone number removed) to discuss in further detail. Alternatively, send your CV directly to me at owen com This role would be suitable for: IT Field Engineer, IT Apprentice, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator, 1st line, 2nd line, 3rd line, IT Engineer, Internal IT Support, Remote IT Support Built on a foundation of industry-leading technology, a world-class team and a scientific approach to building a truly recognisable brand, In Technology Group are fast becoming the UK's most influential IT recruitment company. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Support Administrator - Birmingham - up to 25,000 + Benefits I am currently recruiting for an IT Support Administrator, to work for a multi-national engineering organisation based in the Birmingham. Salary up to 25,000+ Benefits. The organisation are worldwide leaders in the design and manufacture of Machinery for the industry sector they are experts within. They have been established for over 30 years and have operations situated across the globe in order to support their broad and ever evolving client base. In this role you will be based in the West Midlands where they focus heavily on R&D activities. To support the growth of the business they now have the need to appoint an IT Support Administrator on a permanent basis. In this role as an IT Support Administrator, you will be responsible for providing 1st and 2nd line support to internal and external stakeholders across the EMEA region. Ideal Requirements: Must have experience in 1st and 2nd line support Must have experience in Active Directory, O365 and Windows Must have experience in Hardware (troubleshooting, repair) This is a fantastic opportunity for an IT Support Administrator to work for a leader within their field where the work is continuously varied keeping you engaged and challenged. Being a multi-national organisation there are plenty of opportunities to progress your career both inside and outside the UK if this appeals. This is an immediate requirement so if you have the required skills and experience then please get in touch ASAP with an up to date copy of your CV.
Apr 16, 2024
Full time
IT Support Administrator - Birmingham - up to 25,000 + Benefits I am currently recruiting for an IT Support Administrator, to work for a multi-national engineering organisation based in the Birmingham. Salary up to 25,000+ Benefits. The organisation are worldwide leaders in the design and manufacture of Machinery for the industry sector they are experts within. They have been established for over 30 years and have operations situated across the globe in order to support their broad and ever evolving client base. In this role you will be based in the West Midlands where they focus heavily on R&D activities. To support the growth of the business they now have the need to appoint an IT Support Administrator on a permanent basis. In this role as an IT Support Administrator, you will be responsible for providing 1st and 2nd line support to internal and external stakeholders across the EMEA region. Ideal Requirements: Must have experience in 1st and 2nd line support Must have experience in Active Directory, O365 and Windows Must have experience in Hardware (troubleshooting, repair) This is a fantastic opportunity for an IT Support Administrator to work for a leader within their field where the work is continuously varied keeping you engaged and challenged. Being a multi-national organisation there are plenty of opportunities to progress your career both inside and outside the UK if this appeals. This is an immediate requirement so if you have the required skills and experience then please get in touch ASAP with an up to date copy of your CV.
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 16, 2024
Full time
Desktop IT Support Analyst (macOS-focused) Dynamic creative organisation is seeking a Desktop Support Analyst to join their team. The ideal candidate should possess at least one year of experience in an IT Support role, preferably in a creative industry or equivalent qualification. This role provides 1st and 2nd line macOS focused technical support to users, handling walk-in requests, calls, and emails directed to the internal IT department. Responsibilities: Provide company-wide 1st/2nd line IT support Log and track using the Helpdesk ticketing system and resolve promptly or escalate as required Assist in project work Offer desk-side, telephone, and email IT support, troubleshooting problems and being available to assist - proactive and helpful Assist with laptops, AV systems, and meeting rooms Set up new starters and do onboarding Configure and deploy devices and phones Microsoft Office 365, Dropbox, Google Suite, Adobe Creative Suite, Jamf and conferencing systems Conduct IT inductions, participate in staff training sessions, and create user guides. Assist with the installation of new hardware and software Provide support for printers and scanners, liaising with suppliers for repairs and maintenance. Office moves when happening Monitor meeting rooms and printers and report any technical issues to the supplier. Coordinate computer repairs, and manage deliveries and collections. Cycle laptops and assets in line with new staff. Implement changes and requests from the Head of IT or System Administrator Administer user accounts and licenses. Perform off-boarding processes for leavers and work with HR to collect devices back from leavers. Assist with admin and maintenance activities. Perform general IT support tasks. Undertake and implement basic security. Process administrative tasks for the team. Appetite to grow and learn. Ability to operate calmly under pressure. Ability to operate as an individual Can-do attitude Ideally you have: Minimum of 1 year of IT Support experience, preferably in a creative agency or equivalent qualification Proficiency in Mac OS, Windows 10, Microsoft Office applications (versions 2016 and above), experience with administration of Exchange Online and Office 365 apps highly desirable Familiarity with remote support tools such as TeamViewer, Splashtop, Apple Remote Desktop, and Microsoft Remote Desktop Experience supporting Microsoft Teams, Zoom, Webex, Google Meet Knowledge of Dropbox Enterprise, OneDrive, and Google Drive Recent technical working knowledge of some or all of the following: Mac OS, Windows 10, Windows Server 2012/2016, Microsoft Office 2016, Crowdstrike or similar AV products, Active Directory User and Computer administration, basic network troubleshooting, WiFi, iPhone/iPad/Android, Citrix/Remote Desktop, VOIP telephone systems administration Experience with MDM systems and mobile device deployment, such as Microsoft InTune and Jamf Extensive benefits package Eligo Recruitment is acting as an Employment Agency in relation to this vacancy.
IT Support Officer (1st/2nd Line Support) - Salisbury - £35,000We are delighted to be collaborating with this business and supporting them with finding their next team member.Working as part of the IT team, you will be providing 1st and 2nd line support to users for the company's ERP system and referring problems to either the ERP & IT Manager or product vendor for support.You will be ensuring that the business ERP system is running efficiently, to be pro-active in error detection and provide support to team members and internal business customers.Responsibilities/Tasks:- Systems Administration and monitoring Provide 1st and 2nd line support for all users Work with the IT service ensuring availability of services and security across all business applications Assist in the development of the business applications, to fit the business processes Prepare and carry out testing and validation of changes and upgrades before release Research alternative business systems for benchmarking current business systems, and recommend future strategy Assist with repair and recovery from hardware or software failures, including communication with impacted parties Provide support to end users on business applications and systems Skills and experience:- Existing experience of working in a similar position providing IT support Knowledge of an ERP system and it's configuration, peripherals, interface flow Knowledge of Reporting Tools Knowledge of Microsoft SQL Server Knowledge of Windows operating system Ability to analyse the business environment and activities and generate new ideas Strong communication skills both written and verbal Highly focused with a passion for Information TechnologyOther information:-This is a full-time position - 37.5hrsSalary c35k dependent on experienceSalisbury - office based - some flexibility for a hybrid working pattern once training completeFree parking24 days holiday - increasing with serviceFree canteenCompany pensionPersonal and professional development opportunities+ many more competitive benefits
Apr 16, 2024
Full time
IT Support Officer (1st/2nd Line Support) - Salisbury - £35,000We are delighted to be collaborating with this business and supporting them with finding their next team member.Working as part of the IT team, you will be providing 1st and 2nd line support to users for the company's ERP system and referring problems to either the ERP & IT Manager or product vendor for support.You will be ensuring that the business ERP system is running efficiently, to be pro-active in error detection and provide support to team members and internal business customers.Responsibilities/Tasks:- Systems Administration and monitoring Provide 1st and 2nd line support for all users Work with the IT service ensuring availability of services and security across all business applications Assist in the development of the business applications, to fit the business processes Prepare and carry out testing and validation of changes and upgrades before release Research alternative business systems for benchmarking current business systems, and recommend future strategy Assist with repair and recovery from hardware or software failures, including communication with impacted parties Provide support to end users on business applications and systems Skills and experience:- Existing experience of working in a similar position providing IT support Knowledge of an ERP system and it's configuration, peripherals, interface flow Knowledge of Reporting Tools Knowledge of Microsoft SQL Server Knowledge of Windows operating system Ability to analyse the business environment and activities and generate new ideas Strong communication skills both written and verbal Highly focused with a passion for Information TechnologyOther information:-This is a full-time position - 37.5hrsSalary c35k dependent on experienceSalisbury - office based - some flexibility for a hybrid working pattern once training completeFree parking24 days holiday - increasing with serviceFree canteenCompany pensionPersonal and professional development opportunities+ many more competitive benefits
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Apr 16, 2024
Full time
macOS and Windows IT Support Analyst This a fantastic opportunity for a 1st line Support Technician with macOS and Windows IT support skills to join a growing team. You will be working with an experienced team of technicians who can help and support you through your career where there is the opportunity for training and expansion and professional certifications including Jamf. This is a challenging and fast-paced role where you will learn and grow with plenty of scope for career progression too. Main Purpose of the Role: We are looking for a macOS and ideally some Windows too IT Support Analyst to take calls from existing customers with a view to carrying out first-line and maybe some second-line support. You will assist with in-house installs, adding new equipment to inventories and escalating calls where applicable. This is a busy and varied role with a multitude of clients and technology to deal with. Your Key Responsibilities: Being the first point of contact for all customers Logging all calls and resolving any issues that may arise. Managing these calls through to conclusion and closure. Responding and chasing up on the help desk providing levels of support. Dealing with automated and proactive alerts. The key responsibilities and accountabilities highlighted in this job are indicative and may vary over time. Job holders are expected to undertake other duties and responsibilities relevant to the nature, level, and scope of this role. Person Specification: Essential Experience: macOS and PC support experience to a decent level. Troubleshooting and installing software / OS Network and Server knowledge. Desirable Experience with: macOS Windows JAMF or Management systems Office 365 or Azure Your Skills/Capabilities/Personal Attributes: Excellent telephone manner is required Be able to display a good aptitude to problem solving Be willing to use your own initiative and motivation to learn about new technologies and products that may be relevant to the marketplace and customer To be supportive towards colleagues and assist needed Ability to work as part of a team and to use their own initiative Are you a macOS-focused IT Technical professional but this role doesn't quite fit? Anne Rooke is a leading Mac IT Technical Recruiter specialising in macOS and Cross-platform Mac/PC IT support roles. Roles at Eligo Recruitment include 1st, 2nd, and 3rd line Mac (was Mac OSX) and Mac/PC IT support roles, System and Network Administrators, Mac/PC Field Engineers, Mac and Multi-Platform IT Consultants, IT Managers. Looking for skills in macOS, Jamf, G Suite, Salesforce, VOIP, Bash scripting. Please don't hesitate to get in touch with us for a confidential chat about how we can secure you a perfect macOS (Mac OSX) IT role. Anne Rooke - macOS IT Recruiter - Specialist Mac IT Recruitment
Techunite are recruiting for a growing company based in Godalming for a 1st/2nd Line Support Engineer to join the helpdesk. This role offers hybrid remote working, and occasionally there will be some local site visits involved. Key Experience Considered: Experience working in an IT helpdesk environment - 1st and 2nd line Experienced Microsoft 365 Administrator Experience working with Azure Active Directory and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show initiative and resourcefulness when presented with unusual conditions. Possess a business-like and professional telephone manner. Role Responsibilities: Support Staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Dealing with 1st Line to 3rd Line Support calls via ticket system Setting up new users on all systems and applications including but not limited to Google G-suite, AD/Office365, Creative cloud. Ensure Computers and Servers are maintained to a high standard and up to date with relevant software. Assistance with Server setup and migrations. Install and configure computer hardware operating systems and applications Microsoft OS and MacOS Communicate with technicians across different campuses to maintain continuity of specification throughout. Research and develop custom tools and processes to better manage the above. Perform physical checks on workstations and network connections. Carry out regular maintenance across the site during holiday periods. Benefits and Perks: Additional leave Bereavement leave Casual dress Company events Company pension Free on-site parking Local Gym Health Care
Apr 15, 2024
Full time
Techunite are recruiting for a growing company based in Godalming for a 1st/2nd Line Support Engineer to join the helpdesk. This role offers hybrid remote working, and occasionally there will be some local site visits involved. Key Experience Considered: Experience working in an IT helpdesk environment - 1st and 2nd line Experienced Microsoft 365 Administrator Experience working with Azure Active Directory and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show initiative and resourcefulness when presented with unusual conditions. Possess a business-like and professional telephone manner. Role Responsibilities: Support Staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Dealing with 1st Line to 3rd Line Support calls via ticket system Setting up new users on all systems and applications including but not limited to Google G-suite, AD/Office365, Creative cloud. Ensure Computers and Servers are maintained to a high standard and up to date with relevant software. Assistance with Server setup and migrations. Install and configure computer hardware operating systems and applications Microsoft OS and MacOS Communicate with technicians across different campuses to maintain continuity of specification throughout. Research and develop custom tools and processes to better manage the above. Perform physical checks on workstations and network connections. Carry out regular maintenance across the site during holiday periods. Benefits and Perks: Additional leave Bereavement leave Casual dress Company events Company pension Free on-site parking Local Gym Health Care
SharePoint Administrator - MS365 30,000 - 38,00 per annum Leeds 3x a week Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Apr 15, 2024
Full time
SharePoint Administrator - MS365 30,000 - 38,00 per annum Leeds 3x a week Full time Are you a SharePoint Administrator looking for your next challenge? Do you want to join a highly skilled team of like minded technical specialists, with the opportunity to learn new skills? My client is looking for an experienced SharePoint administrator to come in and hit the ground running! You'll be the first POC for all SharePoint Online and MS365 related queries whilst providing the team with training and support to help in the transition to SharePoint online. Role Overview: As a SharePoint Administrator, you'll play a crucial role in identifying, managing, and supporting the SharePoint environment. You'll also be collaborating with cross-functional teams to gather requirements, design solutions, and implement new SharePoint applications/sites. To support internal departments in the analysis, design, and development of SharePoint sites and MS365 applications To design a roadmap which outlines clearly how to migrate content from the existing intranet into SharePoint, working with internal departments and staff to design sites according to their requirements. To manage access and security permissions Skills and experience required: Knowledge of Azure Cloud Based Services Experience providing 1st and 2nd line support in a MS365/SharePoint environment Knowledge of MS365 security concepts with experience implementing security policies and controls for SharePoint, OneDrive, and Teams Demonstrable experience in SharePoint administration with hands-on experience customising SharePoint sites Excellent communication / interpersonal skills Experience working with Microsoft Exchange (2013 to 2019) and AD Group Policy (Desktop & Server) Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? This could be the role for you! Futures are recruiting for an IT Helpdesk Administrator for our client near Bath. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. IT Helpdesk Administrator - Role Responsibilities - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket IT Helpdesk Administrator - Skills and Experience - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 IT Helpdesk Administrator, Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Apr 15, 2024
Full time
Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? This could be the role for you! Futures are recruiting for an IT Helpdesk Administrator for our client near Bath. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. IT Helpdesk Administrator - Role Responsibilities - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket IT Helpdesk Administrator - Skills and Experience - Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 IT Helpdesk Administrator, Technical Support, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? This could be the role for you! Futures are recruiting for an Technical Support Engineer for our client south of Bristol. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. Technical Support Engineer - Role Responsibilities - IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket Technical Support Engineer - Skills and Experience - IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 Technical Support Engineer, IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Apr 15, 2024
Full time
Do you have a good knowledge of Microsoft Dynamics NAV / Business Central / D365, so that you could solve a good number of common Dynamics NAV / Business Central / D365 queries straight away? Have you worked on an IT helpdesk, or similar, where you've been responsible for handling incoming service queries from IT users? This could be the role for you! Futures are recruiting for an Technical Support Engineer for our client south of Bristol. This IT Helpdesk Administrator position is on a permanent basis and has become available due to continued growth and expansion. You will be the main IT technical person responsible for supporting Microsoft Dynamics NAV /Business Central usage across the business. Technical Support Engineer - Role Responsibilities - IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 1st line technical support for home users as and when required 2nd line technical support for all onsite users Responsible for supporting the team in raising IT tickets inclusive of self-management of own ticket Technical Support Engineer - Skills and Experience - IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 An IT or Microsoft linked qualification (and/or at least one years' experience in a helpdesk administrator role) Experience in supporting end users Work on own initiative and liaise with staff on all levels and communicate at a simple level Ability to fluently communicate in written and spoken English Good working knowledge of Microsoft Dynamics NAV / Business Central / D365 Technical Support Engineer, IT Helpdesk, Customer Support, Microsoft Dynamics NAV, Business Central, D365 If you are interested in the role please do apply now!
Our client, a leading London university is looking to appoint a temporary Systems Administrator, to provide general ledger systems administration, including cost centres and hierarchies, and other standing data for their finance system, SunAccounts. This is a full time hybrid role, with 2 days on site, running for 6-8 weeks in the first instance. Other duties will include: Set-up and maintain expenses user accounts on the expenses management system and related creditor accounts on the core finance system. Maintain and create new staff user accounts and set access permissions on the procure-to-pay system. Set-up new user accounts for the central finance staff on SUN Accounts and Infor Vision Q&A reporting tool. Act as 1st line of support for any finance system access requests and queries. Ability to communicate technical issues and explain them in layman's terms. This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered. If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Apr 15, 2024
Full time
Our client, a leading London university is looking to appoint a temporary Systems Administrator, to provide general ledger systems administration, including cost centres and hierarchies, and other standing data for their finance system, SunAccounts. This is a full time hybrid role, with 2 days on site, running for 6-8 weeks in the first instance. Other duties will include: Set-up and maintain expenses user accounts on the expenses management system and related creditor accounts on the core finance system. Maintain and create new staff user accounts and set access permissions on the procure-to-pay system. Set-up new user accounts for the central finance staff on SUN Accounts and Infor Vision Q&A reporting tool. Act as 1st line of support for any finance system access requests and queries. Ability to communicate technical issues and explain them in layman's terms. This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered. If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Techunite are recruiting for a growing MSP based in Godalming for a 1st/2nd Line Support Engineer to join the helpdesk. This role offers hybrid remote working, and occasionally there will be some local site visits involved. Key Experience Considered: Experience working in an IT helpdesk environment - 1st and 2nd line Experienced Microsoft 365 Administrator Experience working with Azure Active Directory and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show initiative and resourcefulness when presented with unusual conditions. Possess a business-like and professional telephone manner. Role Responsibilities: Support Staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Dealing with 1st Line to 3rd Line Support calls via ticket system Setting up new users on all systems and applications including but not limited to Google G-suite, AD/Office365, Creative cloud. Ensure Computers and Servers are maintained to a high standard and up to date with relevant software. Assistance with Server setup and migrations. Install and configure computer hardware operating systems and applications Microsoft OS and MacOS Communicate with technicians across different campuses to maintain continuity of specification throughout. Research and develop custom tools and processes to better manage the above. Perform physical checks on workstations and network connections. Carry out regular maintenance across the site during holiday periods. Benefits and Perks: Additional leave Bereavement leave Casual dress Company events Company pension Free on-site parking Local Gym Health Care
Apr 15, 2024
Full time
Techunite are recruiting for a growing MSP based in Godalming for a 1st/2nd Line Support Engineer to join the helpdesk. This role offers hybrid remote working, and occasionally there will be some local site visits involved. Key Experience Considered: Experience working in an IT helpdesk environment - 1st and 2nd line Experienced Microsoft 365 Administrator Experience working with Azure Active Directory and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials / Essentials Plus compliant infrastructure Server administration to include Active Directory user and groups, Exchange/Office 365, file shares and permissions. Able to effectively communicate with team members, customers and managers and promote ideas and innovation. Methodical and adaptable approach to problem solving, must show initiative and resourcefulness when presented with unusual conditions. Possess a business-like and professional telephone manner. Role Responsibilities: Support Staff through a series of actions, either face to face or over the telephone to help set up systems or resolve issues. Dealing with 1st Line to 3rd Line Support calls via ticket system Setting up new users on all systems and applications including but not limited to Google G-suite, AD/Office365, Creative cloud. Ensure Computers and Servers are maintained to a high standard and up to date with relevant software. Assistance with Server setup and migrations. Install and configure computer hardware operating systems and applications Microsoft OS and MacOS Communicate with technicians across different campuses to maintain continuity of specification throughout. Research and develop custom tools and processes to better manage the above. Perform physical checks on workstations and network connections. Carry out regular maintenance across the site during holiday periods. Benefits and Perks: Additional leave Bereavement leave Casual dress Company events Company pension Free on-site parking Local Gym Health Care