About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Loch Lomond & The Trossachs National Park
Balloch, West Dunbartonshire
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
Dec 07, 2023
Full time
ICT Infrastructure Engineer (M365)
Salary : £33,622 - £40,473 per annum
Contract: Permanent - Full Time, we are happy to talk part-time and flexible working
Location: Balloch – with hybrid working model in place
Are you looking for an exciting and rewarding opportunity to work in one of the most beautiful and scenic landscapes in the world?
Loch Lomond & The Trossachs National Park covers over 720 square miles of Scotland’s finest countryside which welcomes over 4 million visitors each year. From the stunning sea lochs and rugged coastline through the majestic glens and breath-taking Loch, Scotland’s first National Park truly is a magical place to live or visit and an incredible place to work.
The role:
We have an exciting opportunity for an experienced ICT Infrastructure Engineer to join our small, dedicated team providing ICT support services for Loch Lomond & the Trossachs National Park. This is a rare opportunity to join a fast paced and high performing organisation at a truly exciting time for the Information Services team as we expand our use of Microsoft 365, look towards full Cloud adoption and being planning on our new Digital Strategy.
An experienced professional, with excellent analytical and problem-solving skills, you will have a proven track record in supporting, developing, and securing M365, Azure and Cloud based platforms, from user and app management to compliance and governance aspects as well as on site infrastructure (such as networking equipment, Microsoft Server, and VMware virtual environments)
As someone who has a background in both Microsoft 365 and Azure and on-premise technologies, you will understand how to organise and prioritise a varied workload to meet deadlines all while being confident, credible, proactive, and creative when driving quality improvement and good practice.
Responsibilities:
Provide administration and support of secure and efficient IT, telephony, data, and intranet systems, which support the business needs of the organisation, including M365, server 2016-19, networking, ICT Helpdesk (end-user support), cyber security, ongoing maintenance, system development and business continuity.
Lead the planning, implementation, administration, and development of the organisations M365 tenancy and applications.
Support the development & implementation of new technologies by advising on design concepts & changes, implementation strategies & deployment timelines.
Contribute with modern thinking regarding Infrastructure technologies to assist in the digitalization of the business.
Undertake defined support activities including performing Scheduled Maintenance (controlled upgrades and fixes), testing, problem diagnosis and Root-cause Analysis, resolving subsequent issues within agreed parameters.
Provide advice and information on matters relating to Information Services systems and software, and ICT\GIS team service delivery, and support the effective monitoring of all such systems and services.
Contribute to developing and supporting awareness initiatives, including training and the production of user guides, to promote more effective, efficient, and sustainable use of the organisation’s Information Services resources.
Assist with the provision of effective Information Services administration by maintaining key documents and records such as Asset Registers, Network Diagrams, Technical procedures, and configuration documents.
Document technical procedures and routines and assist in the production and publication of all Information Services service standards and make recommendations for policy or action.
Undertake any other duties appropriate to the grade as required.
Who we are looking for:
Your skills, abilities and experience should include:
Demonstrable relevant experience of working in a similar role
Experience of developing and supporting M365, including Azure AD, Teams, Exchange, SharePoint, OneDrive, Intune, Autopilot and O365 Apps
Experience of developing and supporting M365 Power Platform services, such as Power BI and Power Automate.
Demonstrable technical ability
Excellent analytical and problem-solving skills
The ability to adapt and to learn new skills and technologies
A recognised computing or other relevant qualification at Degree level or equivalent, or equivalent relevant experience
Ideally, but not essential, you’ll also have:
Experience of Microsoft Azure Infrastructure as a service
Strong knowledge of security solutions including firewalls, antivirus, intrusion detection, network monitoring and MDM systems
Strong knowledge and understanding of M365
Strong knowledge and understanding of Active Directory and Group policy
Relevant Microsoft Qualifications
Who we are and our values:
We offer flexible and remote working, with a generous pension scheme and annual leave allowance. Staff have access to wellbeing services and there is a strong focus on wellbeing throughout the organisation.
Being part of Loch Lomond & the Trossachs National Park Authority means being passionate about what you do, working hard to inspire and lead the way for others. We care about each other and are accessible and friendly treating each other with respect and understanding, we think about our planet with each decision we make. Together, we are the difference.
Loch Lomond & the Trossachs National Park Authority are proud to celebrate difference. Diversity of experience is vital in our success we want our business to be representative to the communities we work alongside. As an equal opportunity employer, we actively encourage applicants from a wide range of individuals, irrespective of age, disability, gender reassignment, gender identity and expression, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.
Closing date: 3 January 2024.
Interview dates are set for: w/c 15 January 2024.
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Derbyshire Fire & Rescue Service
Ripley, Derbyshire DE5 3RS, UK
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
Mar 28, 2023
Full time
3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure)
£44,539 - *£51,387** per annum *Career Progression Criteria applies **The salary includes a market supplement
Based at Derbyshire Fire & Rescue Service Headquarters, Butterley Hall, Ripley, Derbyshire
Agile working arrangements can be discussed with the successful candidate.
Derbyshire Fire & Rescue Service is looking to recruit a 3rd Line ICT Systems Support Specialist (Software Deployment, Server Infrastructure). Underlying responsibilities of the role are ensuring the IT infrastructure is fit for purpose, systems are secure, and you will contribute to the continual improvement of our ICT provision.
As a 3rd Line ICT Systems Support Specialist, you will be responsible for desktop software deployment, management of endpoints, providing support to system administrators and troubleshooting within the areas of responsibility.
Known for your customer-focused approach, you will support the Service’s users, assisting in diagnosing issues across the ICT infrastructure, including end-point devices and some servers, in physical, virtual and cloud environments.
You will assist the ICT Service Delivery Manager in providing excellent support to business-critical applications, requiring you to possess excellent time management skills, communications skills, alongside a broad technical knowledge.
You will be able to demonstrate:
Excellent ICT Problem solving in a mission critical environment
A strong understanding of Microsoft Windows operating system technologies
A strong understanding of virtualised server and desktop provision
A strong understanding of cloud-based infrastructure
An excellent all-round ICT support understanding working as part of a busy team
Can we count on you to deliver a customer-focused service that is consistent, reliable and focused on excellence?
To apply and find out more please visit: https://www.jobtrain.co.uk/derbyshirefire/Job/JobDetail?JobId=696
For an informal discussion about the role, please contact Brett Clements, ICT Service Delivery Manager on 01773 305344.
The closing date for completed applications is midnight Sunday 23rd April 2023 .
Interviews will be held week commencing 1st May 2023 .
There may be a requirement for some travel for which a pool car will be provided.
The normal working week is 37 hours however you may occasionally need to work beyond normal office hours. The postholder will also be required to provide rota cover on the Recall to Duty Scheme.
In return we offer;
Flexible working hours
Family friendly policies
Free car parking
Health & wellbeing services, including free access to gyms at Derbyshire Fire & Rescue Service locations
Employee discount scheme
Employee support networks
Ongoing training and development opportunities
Eligibility to join the Local Government Pension Scheme
We are committed to equality and fairness at work. Applications are encouraged from all diverse communities.
Derbyshire Fire and Rescue Service’s recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of Adults, Children and Young People. All staff are expected to share this commitment.
Police security vetting procedures at the appropriate level will be requested for the successful applicant. Please note that, due to the nature of security checks undertaken, applicants must have 3 years continuous residency in the UK up to the date of the application and Home Office approval for indefinite leave to remain within the UK.
If you have a disability and need assistance completing the application form, please contact the Service Centre on 01773 305441.
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Feb 27, 2023
Full time
£28,851 - £33,843
Maidstone/Coldharbour
Permanent, Full time
37 hours per week
An opportunity to join our 2nd / 3rd line IT Support Team (End User Computing Team) has arisen, working across a wide sway of technologies and applications on the Windows 10 Operating System. Gaining a wide exposure to the latest hardware and software. Managing, supporting, installing, and fixing a wide variety of workstations and laptop devices, their operating system, software, and the Office 365 suite.
We are seeking a highly motivated individual to join the EUC Support team in Kent.
The role is supporting our officers and staff IT requirements across both Kent and Essex Police force, via remote software, MS Teams, phone and face to face. Supporting front line officers and staff is vitally important, so patience, tact and positivity is required, to put our operational officers at ease and be able to work through their problems with them. Working for a collaborative department, you may be required to travel to other Police sites within county, therefore a valid driving licence is essential.
In your application, please evidence your experience in:
Supporting and using Windows 10 Operating System and laptop / workstation diagnostic skills
Effective communication skills, preferably gained within a customer service environment
Knowledge of the main key Microsoft Office applications including the Office 365 suite
Driving Licence
Please also evidence if you have any understanding or knowledge of the following desirable areas in your application for this role:
Knowledge of Microsoft Active Directory which oversees all users and devices in a Windows environment.
An understanding of basic networking principles and diagnostic skills.
Attention to detail when demonstrating tasks which require a high level of accuracy and detail which ensures ability in maintaining approved working practices and systems.
An understanding of the principles of Information Technology Infrastructure Library (ITIL) in a support services arena.
The role requires working at a fixed site. Currently the designated contractual workplace for this role is located at Kent Police Sutton Road Maidstone but please be aware that this location is potentially moving to Coldharbour in the near future. Please note that any excess travel costs from the existing contractual workplace to any future contractual workplace will not be paid and applicants are advised to take potential travel mileage increases into consideration when deciding to apply.
The role is Standard Office hours Monday to Friday with an out of hours on call rota.
If you are looking for an opportunity to work within IT for the police and you are an adaptable, self-motivated and enthusiastic person who is willing to learn, then we would welcome an application from you.
We are committed to promoting a diverse and inclusive workplace, where difference is embraced, supported and talent is progressed and enhanced. We encourage applications from all and will support and encourage those from protected characteristics.
Please also include your CV as part of your application.
For further information regarding the role, please contact Ashley.steel@kent.police.uk
Closing Date: 13 March 2023.
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
Apr 23, 2024
Full time
Azure Senior Consultant - Appvia Location: London, UK About Us At Appvia, we're committed to helping our customers navigate their journey to Cloud and DevOps maturity. As a leading provider in the industry, we offer cutting-edge technologies and services to support our clients' cloud adoption journey. Our mission is to enable every company to deliver apps in the cloud. We dedicate ourselves to building a cloud infrastructure layer that allows platform engineering teams to manage, monitor and update with ease - at the same time, offering devs the flexibility to deploy their apps in the cloud without a hassle. We are passionate about driving value to our clients and have a desire to make their organisation succeed. About the role As a Senior Cloud Consultant, you will play a crucial role in guiding our customers on their journey to cloud and DevOps maturity. Leveraging your expertise in cloud technologies and best practices, you will work closely with clients to architect, implement, and optimise solutions tailored to their unique needs. You will collaborate with cross-functional teams to drive innovation and deliver exceptional value to our customers. Interview process - 3 stage Initial conversation with our Talent Acquisition Manager Interview with the Hiring Manager Leadership Final Interview Requirements About you You'll be passionate about new technology and automation, and experienced in working in an Engineering Team in Agile and DevOps best practices. You'll also be able to talk to us about your: Knowledge of continuous integration and deployment practices Ability to collaborate with people of all levels of technical ability Understanding of industry best practices Project Management experience Fantastic people skills, including the ability to motivate a team towards a common goal Responsibilities Collaborate with clients to assess their current infrastructure, identify opportunities for improvement, and develop tailored cloud and DevOps strategies. Design and implement scalable, resilient, and secure cloud-native solutions leveraging industry best practices and cutting-edge technologies. Lead the implementation of CI/CD pipelines, automation, and infrastructure-as-code (IaC) practices to streamline development and deployment processes. Provide technical guidance and mentorship to junior team members, fostering a culture of continuous learning and professional growth. Engage with stakeholders to understand business requirements, prioritise initiatives, and ensure alignment with strategic objectives. Provide input to Statements of Work (SOW) and lead on small projects, ensuring deliverables are met within scope, budget, and timeline. Stay current with emerging trends and technologies in cloud computing and DevOps, contributing to internal knowledge sharing and thought leadership initiatives. Skills Platform Engineering: Proficiency in designing and implementing scalable, resilient, and secure cloud platforms. Automation: Experience with infrastructure-as-code (IaC) practices and automation tools (e.g., Terraform, Ansible). Container Orchestration: Knowledge of container orchestration platforms (e.g., Kubernetes) and their managed counterparts (e.g., EKS, AKS, GKE). Public Cloud Expertise: Understanding of cloud services, architecture, and best practices in one or more major public cloud providers (AWS, Azure, GCP). DevOps Practices: Familiarity with CI/CD pipelines, version control systems, and containerization technologies (e.g., Docker). Experience Project Leadership: Demonstrated experience leading and delivering cloud migration, optimization, or transformation projects. Client-Facing Experience: Proven track record of engaging with clients, understanding their requirements, and delivering solutions that exceed expectations. Team Collaboration: Ability to work effectively in cross-functional teams, communicate technical concepts to non-technical stakeholders, and drive consensus. Continuous Learning: Commitment to staying abreast of industry trends, participating in professional development activities, and obtaining relevant certifications. Qualifications Certification in relevant cloud technologies (AWS, Azure, GCP) at associate level is highly desirable e.g. Microsoft Certified: Azure Network Engineer Associate or AWS Solution Architect Associate. Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? We are generous - you'll be compensated fairly for your role (dependant on role this could mean a blend of salary, commission, stock options & company bonus) We celebrate you - you'll get the day-off for your Birthday, plus your 25 days annual leave and the 8 bank hols We win together - non commission based roles receive a company & individual performance based bonus We take health & wellbeing seriously - you'll get health Insurance including a dental element for yourself, and can choose to add family members to your policy. Life assurance, enhanced Employee Assist Programme, cycle to work scheme and a paid subscription to Headspace App We're mindful - you'll have flexibility to work from our dog-friendly Barbican office, your home or a combination of both - with flex hours to make work & home, work well We want you to grow - you'll be joining an exceptional team who will help you shape the career you're dreaming of, each Appvian has access to an individual training budget We're fun - we sponsor regular team socials, board game nights, Cloud Unplugged meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok.
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Apr 23, 2024
Full time
About BigHand BigHand offers technology solutions for busy legal professionals that provide data and insights to increase value and profits. Through technology, insight and experience, we deliver success for our clients future. We enable our clients to give their customers a better experience while empowering their people to be their best. We make big happen for our customers. We are a business driven by our values and have these at the centre of everything we do. Our BigHanders are dedicated to building a culture where we win together, we learn, we give back, we believe in each other and we find the fun. We are proud to have ranked in Great Places to Work top 50 "UK's Best Workplaces" list for 6 years. About the role BigHand is a leading software technology company with a big difference. It's not just what we do, but how we do it. We specialise in speech, task delegation, document creation and process improvement solutions that help our customers achieve more in less time. Our vision is to be the industry's preferred, most supportive, and helpful technology partner. We aim to achieve this by harnessing our genuine enthusiasm and skill for helping busy people be more effective. BigHand is on a journey of Cloud Native transition. This is a company level strategy to modernise the applications and infrastructure to better deliver secure BigHand SaaS products to be available where, when and on whatever device the customer desires. BigHand is a champion of Cloud Security and is now taking the next step to mature its DevSecOps practices. This strategy is driven by the need for fast delivery of new features and secure and cost-effective use of Azure services. What you'll do: As a DevSecOps Engineer, you will be working with a team of great engineers, delivery managers and architects on several topics i.e., Security Testing, Security (Test) Automation, Risk Analysis, Threat modelling, Security Research, and many others. You will help reduce the risk for the organisation by helping DevOps, Platform Engineering, Platform Operations, Architecture and Software Engineering teams to deliver secure products and cloud platforms and support companywide security initiatives including information security standards such as ISO27001 and SOC 2. You will help to create new strategic plans to be more efficient and work together with BigHand security and compliance departments. You will also coach your team members and improve their security knowledge You will contribute to the security research and bring new knowledge inside the company. You will act as a bridge from Security to other functions. You also will assist with the continuous improvement of the processes critical to the success of the team. You will align with other stakeholders in other domains. Actively promoting DevSecOps ways of working and best practices within the teams and company at large. Support the delivery of the Platform Security roadmap. Demonstrate excellent judgement in prioritising security efforts to mitigate the appropriate risks. Be a strong communicator and can translate security objectives to tech teams. Managing several security related items: Security requirements, Threat Modelling, Design Reviews, Secure Code Review, Penetration Tests, Security Trainings, Automated Test Security, Security Monitoring, Kubernetes Security. Work with DevOps/Platform Engineers, Software Developers, Architecture to plan, design, implement and deploy secure product and platforms according to the needs of the business. Working with other DevOps/Platform Engineers in providing templates and knowledge that facilitates smooth automation process through out a project lifecycle with security embedded in all phases. Continuously drive improvements in processes, tooling, and security architecture of the underlying infrastructure and capabilities. Work on everything from transitioning on-prem services into Azure cloud (PaaS and IaaS services), helping move to and maintain orchestrated container-based service architecture (Azure Kubernetes and Docker). Improve and secure modules in our Terraform & PowerShell module library. Create and maintain an enterprise grade security monitoring and alerting solutions of applications, networks, data and infrastructure services. Assist in the creation of reports/dashboards for usage and up-time. Manage and monitor security health of platforms to ensure that issues and risk are quickly identified and resolved. Collaborate with the IT operations and development teams to plan and execute system changes e.g., security and audit controls as required by the business or compliance requirements. Automate build and release manual activities using DevSecOps best practices. Create security guides and documentation for the development team to securely operate and maintain products. Participate in incident management. Prioritise incidents to help deliver within SLAs. Carry out strong diagnosis to discover root cause and resolutions. Provide out of hours support on a rota basis throughout the year. What we're looking for: BSc. in Computer Science or Engineering or significant job experience with a minimum 2-year Security Engineering or DevOps experience, with experience on APIs. Experienced in working in complex environments including on-prem and cloud. Analytic skills and ability to solve highly complex problems. Experience with OWASP testing Guide / Open-Source Security Testing Methodology. Experience implementing controls for ISO27001 and SOC 2 Experience with cryptography, X509 certificates, signatures, securing TLS/SSL parameters, and certificates. Familiarity with Secure Development Lifecycle practices and Agile development with Continuous Delivery / Integration combined with good experience of cloud security, SAST, DAST, IAST or RASP Excellent communication skills and organisational savvy, to steer peers toward solutions that carefully balance business, velocity, risk, compliance, and engineering concerns. Eagerness to challenge the status quo, balanced with a reasonable and methodical approach to effecting change. A growth mindset, continuous learner with a fun and positive attitude. Excellent understanding of information security principles, cloud security and best practices. Hands-on working experience implementing SIEM & SOAR Tools. Hands-on experience implementing WAF solutions. Hands-on working experience in privileged access management, vulnerability management, secure remote access, secrets management and access control. Hands-on experience in designing, implementing, testing, and securing APIs. Hands-on experience implementing security controls across data, infrastructure, and applications primarily in Azure. Hands-on working experience with Microsoft Azure Cloud services (IaaS, PaaS and SaaS), Security, Networking and Azure DevOps Pipelines. Excellent working knowledge implementing security controls across all infrastructure, platforms, and applications. Excellent working knowledge of security scanning tools (Static Code Analysis, Dynamics Security Testing, Opensource and Container Scanning tools). Excellent working knowledge with Secure Software Development Lifecycle (SSDLC) in an Azure world. Hands-on working knowledge of Infrastructure as Code using Terraform and programming and/or scripting language such as PowerShell, Bash, SQL, KQL. Hands-on knowledge on the usage of CI/CD processes including the integration of security & code quality tools. Hands-on knowledge in security logging, monitoring, and alerting tools. Hands-on knowledge in setup, maintaining and supporting Kubernetes environments using cloud providers specifically Azure. Hands-on experience of implementing BCP and Disaster Recovery solutions for services deployed on-prem or Azure Cloud. Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems. Excellent knowledge of relevant Operations services and Agile methodologies Good working knowledge of Azure DevOps Boards. Good understanding of engineering and automation of container orchestration with Kubernetes and Docker. Good working knowledge in building solutions on and developing integrations using Azure services. Ability to lead and manage complex project end-to-end from requirements, design, implementation, testing and supporting the solution. What we offer 25 days holiday (exc. bank holidays) + 3 BigHand days off between Christmas & New Year Various wellbeing benefits including private medical, vision, Employee Assistance Program (EAP) and Employee Resource Groups (ERG) Company-wide Wellness day, for our teams all across the globe to switch off and spend the day doing something to nourish their mental health Opportunities to give back with company volunteer events and individual volunteer days Career growth opportunities and study leave allowance Family benefits including enhanced parental leave, secondary caregiver leave and fertility support Financial benefits including pension scheme, life assurance, and salary sacrificing Cycle to Work Scheme and Tech Scheme Growing business with a global presence, flexible working, modern offices, and remote work options Our DEI Commitment . click apply for full job details
Principal Solution Consultant page is loaded Principal Solution Consultant Apply locations Reading time type Full time posted on Posted Yesterday job requisition id R5625 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role AspenTech is seeking a Principal Solution Consultant to assist our account managers to grow our business and support sales of the aspenONE Engineering solutions with a focus in E&C (Engineering & Construction) and Energy (Oil & Gas or Refining) customers. Experience in plant layout and piping is a plus. We target capital project execution in chemicals, refining, and EPC industry clients. Key traits of this role are industry understanding, deep consultative skills, capital project execution, understanding of the AspenTech product strategy, and the ability to communicate effectively to both technical and management audiences. The Principal SC is an experienced engineer who will work with clients to understand their challenges and initiatives. You will identify applications of our tools to address these business / technical issues. You will work both independently and jointly with the direct sales force to drive clients to adopt new software solutions. Your Impact Determine and understand prospective client's critical business issues in order to present and demonstrate AspenTech's software capabilities as the best possible solution to win the business. Identify solutions to improve customer profitability and/or capital project results based on your technical and industry knowledge. Present management level solution overviews. Analyse and present business benefit cases. Present technical product discussions. Manage and assist with the execution of awareness education campaigns using both on-site and through the web. Support software evaluations. Assist the sales team with short-term and strategic planning to build the sales pipeline. What You'll Need BS in Engineering or closely related field. Experience in E&C, Energy or Chemical industries. Piping Engineers with a background in process engineering will be considered. Strong business acumen. Ability to manage customer discussions ranging from technical contributors to VP level managers, identifying improvements. About Us If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. Reasonable Accommodation: We will provide reasonable accommodations to qualified individuals who have a disability or sincere religious reasons to request accommodation, when necessary to enable the individual to participate in the job application or interview process. If you wish to request an accommodation, please contact us at . GDPR Privacy Notice: AspenTech collects a range of personal information during the recruitment process. This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; Plan Participants Enrolled in the AspenTech US Medical Plans: The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF's). The MRF's for the benefit package options under AspenTech's US Employee Benefit Plan are linked below:
Apr 23, 2024
Full time
Principal Solution Consultant page is loaded Principal Solution Consultant Apply locations Reading time type Full time posted on Posted Yesterday job requisition id R5625 The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways - from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community. The Role AspenTech is seeking a Principal Solution Consultant to assist our account managers to grow our business and support sales of the aspenONE Engineering solutions with a focus in E&C (Engineering & Construction) and Energy (Oil & Gas or Refining) customers. Experience in plant layout and piping is a plus. We target capital project execution in chemicals, refining, and EPC industry clients. Key traits of this role are industry understanding, deep consultative skills, capital project execution, understanding of the AspenTech product strategy, and the ability to communicate effectively to both technical and management audiences. The Principal SC is an experienced engineer who will work with clients to understand their challenges and initiatives. You will identify applications of our tools to address these business / technical issues. You will work both independently and jointly with the direct sales force to drive clients to adopt new software solutions. Your Impact Determine and understand prospective client's critical business issues in order to present and demonstrate AspenTech's software capabilities as the best possible solution to win the business. Identify solutions to improve customer profitability and/or capital project results based on your technical and industry knowledge. Present management level solution overviews. Analyse and present business benefit cases. Present technical product discussions. Manage and assist with the execution of awareness education campaigns using both on-site and through the web. Support software evaluations. Assist the sales team with short-term and strategic planning to build the sales pipeline. What You'll Need BS in Engineering or closely related field. Experience in E&C, Energy or Chemical industries. Piping Engineers with a background in process engineering will be considered. Strong business acumen. Ability to manage customer discussions ranging from technical contributors to VP level managers, identifying improvements. About Us If you're looking to make a difference every day and push the limits of performance, AspenTech is doing things no one else thought was possible. As a leading industrial software partner, we help companies all over the world run safer, greener, longer and faster. With over 3700 employees and more than 60 global locations, AspenTech is meeting today's sustainability and business challenges head-on with unmatched expertise, cutting-edge AI-powered technology and a passion to innovate. AspenTech is an Equal Opportunity/Affirmative Action employer. AspenTech does not discriminate against employees or applicants on the basis of age, race, color, religion, creed, ancestry, sex, sexual orientation, gender identity or expression, pregnancy or related conditions, marital status, familial status, national origin, disability, medical condition, genetic information, citizenship, military service or protected Veteran Status or any other basis protected by applicable federal, state, or local law. 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This may include the following personal or special categories of personal data: recruitment information such as your application form and resume, references, qualifications and membership of any professional bodies and details of any pre-employment assessments; your contact details and date of birth; your marital status and family details; your identification documents including passport and driver's license and information in relation to your immigration status and right to work with us; information about your contract of employment (or services) including start and end dates of employment, role and location, working hours, details of promotion, salary (including details of previous remuneration), pension, benefits, and holiday entitlement; Plan Participants Enrolled in the AspenTech US Medical Plans: The Transparency in Coverage Final Rules require certain group health plans to disclose on a public website information regarding in-network provider rates and historical out-of-network allowed amounts and billed charges for covered items and services in two separate machine-readable files (MRF's). 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Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Apr 23, 2024
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders-empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fueled by the goal of helping our clients thrive and enabling them to make the world a better place. BCG X BCG X is the tech build & design unit of BCG. Turbocharging BCG's deep industry and functional expertise, BCG X brings together advanced tech knowledge and ambitious entrepreneurship to help organizations enable innovation at scale. With nearly 3,000 technologists, scientists, programmers, engineers, and human-centered designers located across 80+ cities, BCG X builds and designs platforms and software to address the world's most important challenges and opportunities. Teaming across our practices, and in close collaboration with our clients, our end-to-end global team unlocks new possibilities. Together we're creating the bold and disruptive products, services, and businesses of tomorrow. Practice Area Profile What You'll Do The Responsible AI Senior Analyst plays a critical role leading interaction with our AI product teams to ensure alignment with our Responsible AI policy, principles, and standards, as well as supporting the design, continuous improvement, and execution of the overall Responsible AI program at BCG. YOU'RE GOOD AT Working in a fast-paced environment where you engage with a myriad of AI product teams working across client, industry, and geographic contexts to help them identify Responsible AI risks and develop mitigation plans, using your experience with and passion for Responsible AI to look for ways we can continually improve our program, while coordinating with stakeholders across BCG and contributing to thought leadership. Responsible AI Senior Analysts work with a diverse set of stakeholders to: Ensure responsible development of AI products by providing Responsible AI expert support to AI product teams, including conducting independent product reviews, responding to ad hoc support requests, and facilitating workshops and learning opportunities Engage directly with client teams on Responsible AI-related issues across the entire software development lifecycle of an AI product Oversee execution of the Responsible AI risk monitoring processes (e.g., identify and assess risks, oversee development of mitigation plans, escalate issues, recommend paths forward) Assist with Responsible AI Committee meetings and help refine Committee procedures Help coordinate multi-stakeholder work across Legal, Compliance, Security, and other related teams Maintain and update the Responsible AI program content, structure, and processes Develop and integrate Responsible AI tools and frameworks into AI product delivery Build Responsible AI culture and awareness through creation, update, coordination, and delivery of Responsible AI training content for technical and non-technical audiences at all levels of seniority Contribute to Responsible AI thought leadership, technical tutorials, and tool development Monitor emerging global AI regulatory frameworks and policies and help translate into required Responsible AI program updates Remain up-to-date on emerging frameworks, standards, technical approaches, and related issues by participating in workshops, reading professional publications, maintaining personal networks, and participating in professional organisations Identify and develop partnership opportunities with key players in the Responsible AI domain What You'll Bring (Experience & Qualifications) 3-5+ years of experience in Responsible AI/AI ethics, including directly engaging with AI product teams 3-5+ years of experience in program/project management and team leadership Excellent written and verbal communication skills across technical and non-technical audiences Stellar problem-solving and risk identification/mitigation skills in business contexts Demonstrable knowledge of Responsible AI issues, trends, frameworks, and best practices Working knowledge of emerging AI regulatory and legal frameworks across the globe Software development and coding abilities are strongly preferred You'll work in a fast-paced, intellectually challenging, product-oriented environment where we advance our thinking about and operationalization of Responsible AI. You'll engage with a diverse set of stakeholders, including senior executives, product developers, product managers, legal, compliance, and security teams, as well as BCG X's Chief AI Ethics Officer, the Director of the Responsible AI team, and other members of the Responsible AI team.
Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining our team offers the chance to be part of a growing firm, providing excellent career development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills: 5+ years of demonstrable experience in IT support services or consultancy Experience in installation and configuration of systems Proficiency in Microsoft Server technologies such as MS Server (2016,2019, 2022), Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV/VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and LAN/WAN SQL Server troubleshooting experience General hardware/software troubleshooting and problem-solving skills Disaster Recovery, Replication, and Recovery knowledge Anti-virus technologies expertise (Eset, Bitdefender) Willingness to attain Microsoft accreditations Desirable Skills: Microsoft 365 - Azure, SharePoint, OneDrive, Exchange & Intune/Endpoint Manager proficiency Scripting and task automation using tools like PowerShell Relevant Microsoft certifications in Networking/Desktop/Servers Advanced level experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2024
Full time
Job Details: 3rd Line Support Engineer Salary: Up to £45,000 depending on experience Job Type: Full Time (37.5 hours per week) Full Job Description We are a successful company dedicated to providing top-notch IT support and solutions to businesses across the Liverpool city region. Joining our team offers the chance to be part of a growing firm, providing excellent career development opportunities, and contributing to the business's evolution. We are seeking a highly motivated and skilled team player with experience in a third-line role, preferably within an MSP environment. The ideal candidate will assist in enhancing the support team's technical knowledge, communicating effectively with both customers and account managers, and demonstrating a passion for IT and exceptional customer service. This role entails providing senior-level IT infrastructure and systems engineering support, design, and implementation to clients of a Managed Services Provider and Consultancy. It serves as the final escalation point for IT issues, requiring exceptional technical expertise, occasional after-hours work, on-call support, and site visits. Strong communication skills are crucial for direct interaction with non-technical staff. Responsibilities: Providing 3rd line technical support for hardware and software issues. Acting as a technical leader for support issues, training and advising team members to enhance their skills. Offering technical support and engineering for networking infrastructure, contributing to WAN, LAN, and Cloud design, implementation, and security. Taking ownership of assigned incidents and managing them to resolution. Delivering exceptional customer service and demonstrating a willingness to exceed customer expectations. Utilizing a 'hands-on' problem-solving approach and effectively managing workloads. Required Skills: 5+ years of demonstrable experience in IT support services or consultancy Experience in installation and configuration of systems Proficiency in Microsoft Server technologies such as MS Server (2016,2019, 2022), Active Directory Services, Group Policy, Windows Terminal Services, PowerShell, etc. Advanced Exchange (2016, 2019) installation, configuration, and troubleshooting Virtualization configuration and troubleshooting (HyperV/VMware) Firewall troubleshooting across mainstream products Network Management skills including TCP/IP, L3 routing, VLAN management, and LAN/WAN SQL Server troubleshooting experience General hardware/software troubleshooting and problem-solving skills Disaster Recovery, Replication, and Recovery knowledge Anti-virus technologies expertise (Eset, Bitdefender) Willingness to attain Microsoft accreditations Desirable Skills: Microsoft 365 - Azure, SharePoint, OneDrive, Exchange & Intune/Endpoint Manager proficiency Scripting and task automation using tools like PowerShell Relevant Microsoft certifications in Networking/Desktop/Servers Advanced level experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Job Identification Job Category Predictive Science Business Unit Corporate Sector Posting Date 05/12/2023, 09:39 Locations LONDON, LONDON, United Kingdom Job Schedule Full time JOB DESCRIPTION We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. The position will serve as a thought leader including advising on optimal solutions and opining on challenger models. The role works on strategic, highly visible projects firm wide. It is an opportunity to have meaningful impact on a large scale at a leading financial services firm. The role will develop data-centric solutions that move the bottom line for the firm. As a Applied AI/ML Senior Associate, you are an individual contributor who should be able to apply quantitative, data science and analytical skills to complex problems. You're able to work across teams to design, develop, and evaluate and execute against those data science and analytical solutions with a keen functional understanding of the business problem. You will be responsible for data wrangling, data analysis, modeling, including model selection and producing quick applicable modeling solutions. Job responsibilities Engaging with stakeholders and understanding business requirements, Developing AI/ML solutions to address impactful business needs, Working with other team members to productionize end-to-end AI/ML solutions, Engaging in research and development of innovative relevant solutions, Documentation of developed AI/ML models to stakeholders, Coaching other AI/ML team members towards both personal and professional success, Collaborating with other teams across the firm to attain the mission and vision of the team and the firm Required qualifications, capabilities, and skills Advanced degree in analytical field (e.g., Data Science, Computer Science, Engineering, Applied Mathematics, Statistics, Data Analysis, Operations Research) Experience in the application of AI/ML to a relevant field, Demonstrated practical experience in machine learning techniques, supervised, unsupervised, and semi-supervised. Strong experience in natural language processing (NLP) and its applications. Solid coding level in Python programming language, with experience in leveraging available libraries, like Tensorflow, Keras, Pytorch, Scikit-learn, or others, to dedicated projects. Previous experience in working on Spark, Hive, and SQL, Preferred qualifications, capabilities, and skills Financial service background PhD in one of the above disciplines ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Apr 23, 2024
Full time
Job Identification Job Category Predictive Science Business Unit Corporate Sector Posting Date 05/12/2023, 09:39 Locations LONDON, LONDON, United Kingdom Job Schedule Full time JOB DESCRIPTION We are HR Data and Analytics, a centralized global team responsible for all aspects of workforce data strategy, analytics and reporting, data governance, and the development of artificial intelligence and machine learning (AI/ML) based solutions. We have a vision to help make individuals, teams, and businesses at JPMC among the most engaged and productive in the world. Our mission is to create workforce insights that allow leaders to make evidence-based people decisions that help drive measurable business outcomes. The position will serve as a thought leader including advising on optimal solutions and opining on challenger models. The role works on strategic, highly visible projects firm wide. It is an opportunity to have meaningful impact on a large scale at a leading financial services firm. The role will develop data-centric solutions that move the bottom line for the firm. As a Applied AI/ML Senior Associate, you are an individual contributor who should be able to apply quantitative, data science and analytical skills to complex problems. You're able to work across teams to design, develop, and evaluate and execute against those data science and analytical solutions with a keen functional understanding of the business problem. You will be responsible for data wrangling, data analysis, modeling, including model selection and producing quick applicable modeling solutions. Job responsibilities Engaging with stakeholders and understanding business requirements, Developing AI/ML solutions to address impactful business needs, Working with other team members to productionize end-to-end AI/ML solutions, Engaging in research and development of innovative relevant solutions, Documentation of developed AI/ML models to stakeholders, Coaching other AI/ML team members towards both personal and professional success, Collaborating with other teams across the firm to attain the mission and vision of the team and the firm Required qualifications, capabilities, and skills Advanced degree in analytical field (e.g., Data Science, Computer Science, Engineering, Applied Mathematics, Statistics, Data Analysis, Operations Research) Experience in the application of AI/ML to a relevant field, Demonstrated practical experience in machine learning techniques, supervised, unsupervised, and semi-supervised. Strong experience in natural language processing (NLP) and its applications. Solid coding level in Python programming language, with experience in leveraging available libraries, like Tensorflow, Keras, Pytorch, Scikit-learn, or others, to dedicated projects. Previous experience in working on Spark, Hive, and SQL, Preferred qualifications, capabilities, and skills Financial service background PhD in one of the above disciplines ABOUT US J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. ABOUT THE TEAM Our Corporate Technology team relies on smart, driven people like you to develop applications and provide tech support for all our corporate functions across our network. Your efforts will touch lives all over the financial spectrum and across all our divisions: Global Finance, Corporate Treasury, Risk Management, Human Resources, Compliance, Legal, and within the Corporate Administrative Office. You'll be part of a team specifically built to meet and exceed our evolving technology needs, as well as our technology controls agenda.
Job Details Salary: Up to £35,000 depending on experience Job Type: Full Time (37.5 hours per week) + Overtime pay Full Job Description We are a successful company committed to providing top-tier IT support and solutions to businesses across the Liverpool city region. We are currently seeking motivated individuals with experience in Microsoft Windows desktop and server environments to join our team. We are looking to hire enthusiastic IT Engineers already operating at a 2nd Line level or experienced 1st Line Support Engineers aiming to advance in their careers. This position offers the opportunity to join a growing firm, providing a clear path for career development and progression, along with the chance to contribute to the business's evolution. Responsibilities: Collaborating within the team while also demonstrating self-motivation and independence Adhering to company and team policies and practices Taking ownership of support tickets from initiation to resolution Managing SLAs and meeting customer expectations Responding to email and phone support requests to maintain customer computer systems Providing technical support via phone, email, and remote channels Handling both reactive and proactive maintenance tasks Contributing to IT projects as needed Required Skills: 3+ years of demonstrable experience in IT support services or consultancy Proficiency in MS Win 10/11 Desktop support and MS Office 2016+ Application support Familiarity with Anti-Virus Technologies (Eset / Bitdefender) and MS Server 2016+ administration Experience with MS Exchange 2016+ Administration and MS Terminal server administration/support Ability to troubleshoot LAN/WAN/VPN/Router/Firewall/WIFI issues Understanding of DNS, DHCP, TCP/IP Experience with remote access tools Willingness to attain Microsoft 365 accreditations - MS900, MS102 Desirable Skills: Experience in managing HyperV patching & Upgrades Proficiency in Microsoft 365/Exchange, SharePoint - Admin and Migrations Ability to script and automate tasks using tools like PowerShell Familiarity with backup technologies (experience with Hornet and Acronis products is desirable) Relevant Microsoft certifications in Networking/Desktop/Servers Experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2024
Full time
Job Details Salary: Up to £35,000 depending on experience Job Type: Full Time (37.5 hours per week) + Overtime pay Full Job Description We are a successful company committed to providing top-tier IT support and solutions to businesses across the Liverpool city region. We are currently seeking motivated individuals with experience in Microsoft Windows desktop and server environments to join our team. We are looking to hire enthusiastic IT Engineers already operating at a 2nd Line level or experienced 1st Line Support Engineers aiming to advance in their careers. This position offers the opportunity to join a growing firm, providing a clear path for career development and progression, along with the chance to contribute to the business's evolution. Responsibilities: Collaborating within the team while also demonstrating self-motivation and independence Adhering to company and team policies and practices Taking ownership of support tickets from initiation to resolution Managing SLAs and meeting customer expectations Responding to email and phone support requests to maintain customer computer systems Providing technical support via phone, email, and remote channels Handling both reactive and proactive maintenance tasks Contributing to IT projects as needed Required Skills: 3+ years of demonstrable experience in IT support services or consultancy Proficiency in MS Win 10/11 Desktop support and MS Office 2016+ Application support Familiarity with Anti-Virus Technologies (Eset / Bitdefender) and MS Server 2016+ administration Experience with MS Exchange 2016+ Administration and MS Terminal server administration/support Ability to troubleshoot LAN/WAN/VPN/Router/Firewall/WIFI issues Understanding of DNS, DHCP, TCP/IP Experience with remote access tools Willingness to attain Microsoft 365 accreditations - MS900, MS102 Desirable Skills: Experience in managing HyperV patching & Upgrades Proficiency in Microsoft 365/Exchange, SharePoint - Admin and Migrations Ability to script and automate tasks using tools like PowerShell Familiarity with backup technologies (experience with Hornet and Acronis products is desirable) Relevant Microsoft certifications in Networking/Desktop/Servers Experience with VoIP systems (CTX) - troubleshooting and administration Established in Didsbury, Connexa Technology Ltd is becoming one of the UK's fastest growing IT and Technology recruitment companies. People. Technology. Connected. Connexa Technology is acting as an Employment Agency in relation to this vacancy.
We are working with a well established who are seeking an IT Field Engineer to join their team covering the Gloucestershire, Herefordshire and Worcestershire area. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary of up to £40,000 depending on experience Continous training and paid for certifications Hybrid working environment 30 days holiday inc bank Additional lifestyle benefits If you feel you match the above click 'apply now' with an up to date version of your CV
Apr 23, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the Gloucestershire, Herefordshire and Worcestershire area. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary of up to £40,000 depending on experience Continous training and paid for certifications Hybrid working environment 30 days holiday inc bank Additional lifestyle benefits If you feel you match the above click 'apply now' with an up to date version of your CV
About nTrust: We are proud of the team that we've built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It's their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Network Engineering Level 4 Apprenticeship. This job offers the opportunity for you to grow, working with clients on a day to day basis, supporting their continued success via email/phone and remote support software. With regular visits to client premises, a confident team player is required with a high standard of organisational skills. Salary: £18,000 per annum. could increase depending on experience, will be confirmed upon interviw Duties: will include but not be limited to: Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN network. Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existing employees. Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Providing technical support and assistance to employees. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Maintaining the company's phone system and working closely with the phone service provider to keep the lines active. Desirable skills: Excellent written and verbal communication skills at all levels for both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team Aptitude for continuous learning and development, including self-directed study when appropriate You must be presentable, confident & articulate - with an excellent telephone manner Personal qualities: Team player - we are seeking to find a motivated individual with high standards of customer service Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5:30pm. Benefits: 28 days A/L (Including Bank Holidays) Paid sick leave Free on-site parking Casual dress code Friendly atmosphere Tea and Coffee machine Flexible working hours can be arranged if required! Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 23, 2024
Full time
About nTrust: We are proud of the team that we've built at nTrust. Our staff have all the opportunities they desire to grow their knowledge and enhance their skills. It's their dedication and endeavours to provide an excellent experience for our customers that allows us to boast a 97% client retention rate. Overview: We are now looking for an eager candidate to join us as an apprentice. You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT Network Engineering Level 4 Apprenticeship. This job offers the opportunity for you to grow, working with clients on a day to day basis, supporting their continued success via email/phone and remote support software. With regular visits to client premises, a confident team player is required with a high standard of organisational skills. Salary: £18,000 per annum. could increase depending on experience, will be confirmed upon interviw Duties: will include but not be limited to: Establishing and maintaining IT and digital communication infrastructure, including wireless or LAN network. Establishing and maintaining digital communication software, including email, user logins and passwords; this includes setting up new employees with company email accounts and providing them with access to the network, as well as troubleshooting for existing employees. Making sure that the networks are protected from malware and viruses, identifying areas that might be under threat and areas where security can be improved, keeping up to date on ever-changing cyber-threats. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Providing technical support and assistance to employees. Performing analysis and collecting data to establish the potential for improvements within the communication networks. Maintaining the company's phone system and working closely with the phone service provider to keep the lines active. Desirable skills: Excellent written and verbal communication skills at all levels for both technical and non-technical audiences, including 3rd party vendor communications as part of a larger project team Aptitude for continuous learning and development, including self-directed study when appropriate You must be presentable, confident & articulate - with an excellent telephone manner Personal qualities: Team player - we are seeking to find a motivated individual with high standards of customer service Good analytical and problem solving skills Up-to-date technical knowledge An in depth understanding of the software and equipment your customers/employees are using Good interpersonal and customer care skills Good accurate records keeping Entry requirements: an A-Level in ICT OR an International Baccalaureate at Level 3 ICT OR an A-Level 3 apprenticeship in a similar subject OR a BTEC Extended Diploma in IT (180 credits) You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday to Friday, 9am - 5:30pm. Benefits: 28 days A/L (Including Bank Holidays) Paid sick leave Free on-site parking Casual dress code Friendly atmosphere Tea and Coffee machine Flexible working hours can be arranged if required! Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Senior Service Desk Engineer Opportunity for a Senior Service Desk Engineer to join an exciting growing Managed Service Provider in North Shields. Salary between £26,000-£32,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via / Who we are: We are an industry leading service provider going through a period of growth. We manage a nation wide client base and we pride ourselves on providing the highest level of service to our clients. Within this growth phase we're looking for an individual with shared values and that strives for excellence. Benefits: 20 days annual leave plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. What will you be doing? The Senior Service Desk Engineer will be joining a team adding the value of their technical skills supporting complex queries. You will help others around you as part of our desire to keep everyone always developing. You will occasionally visit our clients when required, assisting with complex on site issues. Essential Skills Understanding of VMWare ESXi / vSphere management Understanding of Hyper-v Experience with MS365 Vast experience with NAT, IPv4, VLAN and Proxies. Full UK driving license. Demonstrate a full 360 view on how a site is structured from connection to routers, switches and servers. A minimum of 2 years' experience in a similar role. TO BE CONSIDERED Please either apply by clicking online or emailing me directly . For further information please call me on . By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: Network management / VOIP Experience / Customer Service / VMWare / Hyper-v / MS365
Apr 22, 2024
Full time
Senior Service Desk Engineer Opportunity for a Senior Service Desk Engineer to join an exciting growing Managed Service Provider in North Shields. Salary between £26,000-£32,000 depending on experience plus benefits. Apply online or contact Nathan Finlay via / Who we are: We are an industry leading service provider going through a period of growth. We manage a nation wide client base and we pride ourselves on providing the highest level of service to our clients. Within this growth phase we're looking for an individual with shared values and that strives for excellence. Benefits: 20 days annual leave plus bank holidays and your birthday off! A bi-annual bonus scheme. Private medical care. Competitive salary. What will you be doing? The Senior Service Desk Engineer will be joining a team adding the value of their technical skills supporting complex queries. You will help others around you as part of our desire to keep everyone always developing. You will occasionally visit our clients when required, assisting with complex on site issues. Essential Skills Understanding of VMWare ESXi / vSphere management Understanding of Hyper-v Experience with MS365 Vast experience with NAT, IPv4, VLAN and Proxies. Full UK driving license. Demonstrate a full 360 view on how a site is structured from connection to routers, switches and servers. A minimum of 2 years' experience in a similar role. TO BE CONSIDERED Please either apply by clicking online or emailing me directly . For further information please call me on . By Applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Key Skills: Network management / VOIP Experience / Customer Service / VMWare / Hyper-v / MS365
Job Description Our Team The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation. We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group. What we are looking for We are seeking an experienced and highly skilled Network Engineer to join our team. As a Network Engineer you will play a crucial role in supporting, implementing and maintaining our network infrastructure. Your expertise supporting Cisco, SDWAN, load balancing, Firewalls and Wi-Fi technologies will be essential in ensuring the reliability, scalability and security of our network.Within this role you will be responsible for supporting BAU requests, incidents and escalations and delivering against project implementation tasks.This is a hybrid role with one day a week in our Leighton Buzzard office. Key Responsibilities Implementing network infrastructure solutions based on business requirements and best practices Support and maintenance of our core network infrastructure Monitor network traffic, analyse network performance data, and identify and resolve network issues Perform BAU changes across all systems under our change control process Troubleshooting network incident investigations in our LAN and WAN environments Work closely with 3rd party suppliers such as network providers, network security providers, and service partners Creating low-level and high-level design documents for network infrastructure projects Configuring and managing our portfolio of network products and technologies including Cisco and Checkpoint Troubleshooting network-related issues and providing solutions to improve performance and reliability Conducting network assessments and audits to ensure compliance with security policies and standards Collaborating with other IT teams and stakeholders to ensure the successful delivery of network infrastructure projects Keeping up-to-date with industry trends and best practices related to network infrastructure and security Participating in the on-call rota Essential Skills Minimum of 5 Years' experience in a similar role Minimum CCNA certified Experience of troubleshooting complex enterprise networks and associated technologies Experience of using tools such as Wireshark, SolarWinds, PRTG and other troubleshooting tools Experience of administering and troubleshooting the following technologies and platforms Cisco ACI / APIC Cisco ASA and Firepower Cisco Nexus and Catalyst switching Cisco ISE SD-WAN Checkpoint Gateways and Maestro Meraki switches and Access Points A10 Load Balancers CF00176
Apr 22, 2024
Full time
Job Description Our Team The Connells Group Infrastructure Delivery team is committed to providing a high level of service across multiple areas of the organisation. We are a team that support, create, develop and improve and are proud to be a key area responsible for the support and management of infrastructure within the Connells Group. What we are looking for We are seeking an experienced and highly skilled Network Engineer to join our team. As a Network Engineer you will play a crucial role in supporting, implementing and maintaining our network infrastructure. Your expertise supporting Cisco, SDWAN, load balancing, Firewalls and Wi-Fi technologies will be essential in ensuring the reliability, scalability and security of our network.Within this role you will be responsible for supporting BAU requests, incidents and escalations and delivering against project implementation tasks.This is a hybrid role with one day a week in our Leighton Buzzard office. Key Responsibilities Implementing network infrastructure solutions based on business requirements and best practices Support and maintenance of our core network infrastructure Monitor network traffic, analyse network performance data, and identify and resolve network issues Perform BAU changes across all systems under our change control process Troubleshooting network incident investigations in our LAN and WAN environments Work closely with 3rd party suppliers such as network providers, network security providers, and service partners Creating low-level and high-level design documents for network infrastructure projects Configuring and managing our portfolio of network products and technologies including Cisco and Checkpoint Troubleshooting network-related issues and providing solutions to improve performance and reliability Conducting network assessments and audits to ensure compliance with security policies and standards Collaborating with other IT teams and stakeholders to ensure the successful delivery of network infrastructure projects Keeping up-to-date with industry trends and best practices related to network infrastructure and security Participating in the on-call rota Essential Skills Minimum of 5 Years' experience in a similar role Minimum CCNA certified Experience of troubleshooting complex enterprise networks and associated technologies Experience of using tools such as Wireshark, SolarWinds, PRTG and other troubleshooting tools Experience of administering and troubleshooting the following technologies and platforms Cisco ACI / APIC Cisco ASA and Firepower Cisco Nexus and Catalyst switching Cisco ISE SD-WAN Checkpoint Gateways and Maestro Meraki switches and Access Points A10 Load Balancers CF00176
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
Apr 22, 2024
Full time
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field from data, technology, customer care and auto repair, to HR, finance and procurement , we're a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day. We're evolving, to be a more digitally-focused data-driven insurance company of the future - and your unique talent, skills and ideas can drive our success. Like us, you thrive on collaboration, exploration and innovation. And like you, we take tech seriously. That's why we're embracing the move to a more digital, flexible world. With constant investment in the newest tools, programmes and equipment for our teams, it all adds up to creating the best possible user experience for customers. And a great career for you. Join us. Own the evolution. We have an exciting opportunity for a Senior Security Operations Analyst to join our re-energised Cyber Defence team! Reporting into the Cyber Defence Security Operations Lead, you will act as the as a secondary contact and escalation point for the team. You'll manage a team of Security Analysts to oversee the day-to-day operational delivery of services provided by our third party 24x7 Security Operations Centre, and will take ownership of our security presence and identify any gaps by working with various stakeholders across the business. What else you'll be doing: Maintaining security oversight of the technical infrastructure delivered by third party suppliers and raising concerns/issues that pose a security risk to the organisation accordingly. You will also manage any operational risk remediation to conclusion and take ownership within the team. Managing development and improvements required for detection engineering and associated technologies. Responsible for the operational and threat malware analysis for the group. Providing security input and for maintaining relationships with the Service Management function in relation to change management, problem management and incident management. Responsible for the level 2 / 3 operational Cyber incident response. Escalating in a timely manner any incidents and anomalies that are detected within DLG and providing subject matter expertise and guidance for operational challenges. Monitoring and responding to emerging threat patterns, vulnerabilities and anomalies and providing escalations of any unknown threats to relevant areas within the company. Collating metrics on the status of technical information security controls across the DLG estate, highlighting risk areas and working to develop and manage remediation plans as required. Collaborating with all CISO teams to report appropriate operational issues that may be resolved at an architecture level Operational On-Call Requirement This role has a shared, rotational 24/7 on-call requirement and forms part of information security incident response capability. You will act as the single point of contact for all security related response actions and decisions, including management of each incident from a security perspective, interaction with IM/MIM teams (where required) and recording of all key security decisions. What you'll need: Knowledge and operational experience in firewalls, intrusion detection and prevention systems, anti-virus and content filtering, URL filtering, authentication solutions, switches, routers, Voice over IP (VoIP), firewall zoning. Ability to read and understand system data including security event logs, system logs, application logs, and device logs, etc. Knowledge and experience of enterprise grade technologies including operating systems, databases, and web applications. Knowledge and experience of performing network traffic analysis for identifying any developing patterns. Ability to assist with knowledge transfer and mentoring/up skilling of junior team members Security Analysis for CompTIA CySA+ or similar level of certification It would be beneficial if you have: Experience with any of the following technologies: Data Loss Prevention, Intrusion Prevention/Detection Systems, Firewalls, SIEM. Knowledge of reporting suites such as Power BI Good understanding of Microsoft security suites and associated qualifications Threat identification. Security certifications such as CISM, CISSP, M.Inst.ISP, CISA by a recognised professional body Technical certifications by a recognised professional body in network or systems engineering Fundamental Cloud Concepts for AWS. OWASP Top 10: API Security Playbook. Ways of Working This role is based out of our London Bridge office. Our hybrid model way of working offers a 'best of both worlds' approach combining the best parts of home and office-working, offering flexibility for everyone. When you'll be in the office depends on your role, but most colleagues are in 2 days a week, and we'll consider the flexible working options that work best for you. Read our flexible working approach here Benefits We wouldn't be where we are today without our people and the wide variety of perspectives and life experiences they bring. That's why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include: 9% employer contributed pension Up to 10% bonus 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover Additional optional Health and Dental insurance EV car scheme which allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way. 25 days annual leave Buy as you earn share scheme Employee discounts and cashback Plus many more! Being yourself Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work - that's why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we've made it our mission to give you everything you need to be authentically you. Discover more at Together we're one of a kind.
A SeniorFPGA Engineer with 3+ years commercial experience,a strong academic record and a background involving communication systemsand DSP will be highly rewarded with a fantastic salary package and Hybrid working (1-3 daysin office per week). About the company: Our Client is an award- winning global leader in the design and development of critical satellite communications infrastructure; enjoying continued growth and innovative technology development. They reward their loyal staff with a wealth of benefits and development opportunities. Competencies should include: Minimum of a good Bachelors Degree in Electronics related discipline. 3+ years experience of FPGA implementation of communication systems. Experience working with FPGA synthesis tools such as Synplify, Vivado, Quartus. Knowledge of SoC FPGAs such as Zynq or Cyclone device families. DSP Algorithm implementation in Verilog. Extensive experience writing FPGA test benches. The Senior FPGA Engineer role: Reporting to the Digital RF Lead, the successful Senior FPGA Engineer will be responsible for designing, developing and testing digital intermediate frequency systems utilising field-programmable-gate-arrays (FPGAs)- developing the latest digital IF distribution products for the companys extensive product portfolio. This will include producing HDL code for VITA-49 or similar network SDR transport protocols; designing and implementing digital IF algorithms and architectures using VHDL or Verilog, developing and testing FPGA firmware and software as well as performing simulation and verification of FPGA designs. Remuneration Package: A generous base salary will be offered up to C£80K for a Senior level FPGA Engineer, with applications also welcome from Principal FPGA Engineer with a higher salary relative to the level of skills and experience. Hybrid working is available and flexible starting times offered to maintain a good work /life balance. Holiday starts at 25 days per year, with an option to buy / sell days and entitlement increases with length of service. There is a casual dress code, free drinks, fruit and snacks, A good Pension Plan and Annual Bonus scheme. Wellbeing support including free eye tests and there are discounts offered on gym membership, shopping and days out. JBRP1_UKTJ
Apr 22, 2024
Full time
A SeniorFPGA Engineer with 3+ years commercial experience,a strong academic record and a background involving communication systemsand DSP will be highly rewarded with a fantastic salary package and Hybrid working (1-3 daysin office per week). About the company: Our Client is an award- winning global leader in the design and development of critical satellite communications infrastructure; enjoying continued growth and innovative technology development. They reward their loyal staff with a wealth of benefits and development opportunities. Competencies should include: Minimum of a good Bachelors Degree in Electronics related discipline. 3+ years experience of FPGA implementation of communication systems. Experience working with FPGA synthesis tools such as Synplify, Vivado, Quartus. Knowledge of SoC FPGAs such as Zynq or Cyclone device families. DSP Algorithm implementation in Verilog. Extensive experience writing FPGA test benches. The Senior FPGA Engineer role: Reporting to the Digital RF Lead, the successful Senior FPGA Engineer will be responsible for designing, developing and testing digital intermediate frequency systems utilising field-programmable-gate-arrays (FPGAs)- developing the latest digital IF distribution products for the companys extensive product portfolio. This will include producing HDL code for VITA-49 or similar network SDR transport protocols; designing and implementing digital IF algorithms and architectures using VHDL or Verilog, developing and testing FPGA firmware and software as well as performing simulation and verification of FPGA designs. Remuneration Package: A generous base salary will be offered up to C£80K for a Senior level FPGA Engineer, with applications also welcome from Principal FPGA Engineer with a higher salary relative to the level of skills and experience. Hybrid working is available and flexible starting times offered to maintain a good work /life balance. Holiday starts at 25 days per year, with an option to buy / sell days and entitlement increases with length of service. There is a casual dress code, free drinks, fruit and snacks, A good Pension Plan and Annual Bonus scheme. Wellbeing support including free eye tests and there are discounts offered on gym membership, shopping and days out. JBRP1_UKTJ
3rd Line IT Support Engineer Salary: Up to £45,000 DOE. Location: Kings Lynn Work Pattern On-Site Connect IT have partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand so it s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to learn and continue to advance their technical knowledge. Skills 5 years experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange, and Windows OS Servers. Brilliant customer-facing skills and phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to SLAs. Continuously document processes and implement improvements. Leading customer IT projects. Monitoring system performance and proactively identifying potential problems. Implementing new systems and upgrades. Maintaining and optimizing server infrastructure and network configurations. If you are interested in the 3rd Line IT Support Engineer role, please submit a copy of your CV.
Apr 22, 2024
Full time
3rd Line IT Support Engineer Salary: Up to £45,000 DOE. Location: Kings Lynn Work Pattern On-Site Connect IT have partnered with a leading IT support and MSP provider in the East of England. Our client are looking to expand their team due to service demand so it s a very exciting time to join the company. They is looking for a self-motivated support engineer who wants to learn and continue to advance their technical knowledge. Skills 5 years experience in IT Support. Excellent customer service skills. Strong experience with Microsoft 365, Exchange, and Windows OS Servers. Brilliant customer-facing skills and phone manners. Experience with Azure Installation. SharePoint Administration. Experience with Network Installation. CCNA/CompTIA Network+ Knowledge of ITIL Framework. Experience with UTM/Watchguard Responsibilities Deliver comprehensive IT support to clients (2nd/3rd line) Proactively monitor client infrastructure using RMM solutions Manage customer issues from initial report to resolution, ensuring adherence to SLAs. Continuously document processes and implement improvements. Leading customer IT projects. Monitoring system performance and proactively identifying potential problems. Implementing new systems and upgrades. Maintaining and optimizing server infrastructure and network configurations. If you are interested in the 3rd Line IT Support Engineer role, please submit a copy of your CV.
Service Delivery Engineer Salary: Up to £34k plus 10% bonus scheme Location: Coleshill, with hybrid working (1 day a week in Solihull) Job Type: Full-time We are excited to offer an opportunity for a Service Delivery Engineer to join our team. This role is ideal for someone who can deliver first-class customer service and provide comprehensive onsite support. The successful candidate will be the face of IT, offering 2nd line support and ensuring the smooth operation of our services across various locations. Day to day of the role: Provide high-quality services to all users within the organisation. Configure and manage the organisation's network using Cisco Meraki. Deliver and set up new equipment such as PCs, printers, and mobile devices. Deploy infrastructure components including cabling and communications. Maintain user accounts, including configurations for new starters and leavers, support for new users, and mailbox management. Commission, relocate, and decommission sites as required for sales and build purposes. Offer 2nd line support on allocated tickets, book site visits, and manage personal diaries for site visits. Required Skills & Qualifications: Good working knowledge of current development methodologies. Ability to quickly understand requirements and designs. A working knowledge or a strong desire to learn and implement new technologies. Self-motivated with the ability to prioritise effectively between long-term projects and short-term support issues. Excellent written and oral communication skills with the ability to influence at all levels. Proficiency in Microsoft Windows 8 or newer, Microsoft Office 2013 or newer. Experience with Microsoft Active Directory user/group administration and group policy. Knowledge of PC and peripheral hardware. Benefits: Competitive salary up to £34k with a 10% bonus scheme. Company car scheme/car allowance of £5,500. Hybrid working model with only 1 day a week required in Solihull. Regular travel to other sites, providing variety and engagement with different teams. Opportunity to work in an organisation that values culture and treats everyone with respect. To apply for this Service Delivery Engineer position, please submit your updated CV online today. Join a team that motivates and challenges you to grow professionally! JBRP1_UKTJ
Apr 22, 2024
Full time
Service Delivery Engineer Salary: Up to £34k plus 10% bonus scheme Location: Coleshill, with hybrid working (1 day a week in Solihull) Job Type: Full-time We are excited to offer an opportunity for a Service Delivery Engineer to join our team. This role is ideal for someone who can deliver first-class customer service and provide comprehensive onsite support. The successful candidate will be the face of IT, offering 2nd line support and ensuring the smooth operation of our services across various locations. Day to day of the role: Provide high-quality services to all users within the organisation. Configure and manage the organisation's network using Cisco Meraki. Deliver and set up new equipment such as PCs, printers, and mobile devices. Deploy infrastructure components including cabling and communications. Maintain user accounts, including configurations for new starters and leavers, support for new users, and mailbox management. Commission, relocate, and decommission sites as required for sales and build purposes. Offer 2nd line support on allocated tickets, book site visits, and manage personal diaries for site visits. Required Skills & Qualifications: Good working knowledge of current development methodologies. Ability to quickly understand requirements and designs. A working knowledge or a strong desire to learn and implement new technologies. Self-motivated with the ability to prioritise effectively between long-term projects and short-term support issues. Excellent written and oral communication skills with the ability to influence at all levels. Proficiency in Microsoft Windows 8 or newer, Microsoft Office 2013 or newer. Experience with Microsoft Active Directory user/group administration and group policy. Knowledge of PC and peripheral hardware. Benefits: Competitive salary up to £34k with a 10% bonus scheme. Company car scheme/car allowance of £5,500. Hybrid working model with only 1 day a week required in Solihull. Regular travel to other sites, providing variety and engagement with different teams. Opportunity to work in an organisation that values culture and treats everyone with respect. To apply for this Service Delivery Engineer position, please submit your updated CV online today. Join a team that motivates and challenges you to grow professionally! JBRP1_UKTJ