The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Sep 18, 2023
Full time
The Lead Tester will sit within the Kuro Health Product Team and lead functional testing and test co-ordination as the Group moves forward with a number of new IT platform implementations and enhancements.
You will be responsible for ensuring that new developments are thoroughly and meticulously tested, with issues identified and passed back to the developers for further work as well establishing test processes and practices.
With experience of planning and executing test cycles in an agile delivery environment, this role would suit someone with testing experience as part of a test team, wanting to take a first step into a test lead role.
A full-time post, working 37.5 hours per week Monday to Friday. Remote working, but occasional requirement to attend a site office.
Key accountabilities & responsibilities
Works closely with the product owners to determine the scope of testing for each release based on the requirements.
Constructs well structured test plans and test cases, confirms and manages own time against effort estimates.
Agrees testing metrics and success criteria with the product team. Ensures quality criteria are met prior to sign-off for release.
Executes testing against test plans.
Works with product and development resources to ensure that any defects are appropriately recorded and prioritised.
Identifies any risks and issues relating to testing and escalates appropriately.
Tracks progress and QA metrics, communicates the status of testing clearly ensuring all interested parties receive regular updates.
Creates standard test collateral for re-use as required such as test plans, test and defect reports.
Provides knowledge of testing best practice throughout the development lifecycle.
Supports UAT of changes and releases within the business units, including collating and prioritising defects, managing retests and reporting on test progress.
Proactively identifies areas for improvement in testing, establishing and presenting recommendations to the Product Manager.
Demonstrates excellent communication and collaboration within the scrum environment.
Key Relationships
Develops strong relationships with Product, Development and operational delivery teams to ensure that testing can be executed effectively.
Person Specification
Experience - Essential
Functional testing experience in an agile delivery environment and knowledge of software testing.
Experience of creating and maintaining test plans.
Experience of working with 3rd party suppliers.
Experience of working in a cross-functional environment with product owners, business analysts, developers, business testers and operational stakeholders.
Education and qualifications - Desirable
ISTQB/ISEB Testing Certification
Skills and knowledge - Essential
Excellent test planning and co-ordination skills
Understanding of testing best practices
Clear communicator
Skills and knowledge - Essential
Case management and workflow systems
API testing
Behaviour - Essential
Self-motivated and proactive. High levels of commitment and enthusiasm
Happy to get hands dirty where required!
Collaborative style with the ability to influence others
Positive professional attitude to getting things done
Innovative, constantly looking for new opportunities and solutions
Works well as part of a team
Role conditional on passing employee vetting process which includes a 5 year employment reference check, 3 year financial probity and basic criminal disclosure check.
We offer an unrivalled benefits package including flexible working arrangements, enhanced maternity & paternity, medical cash plan, company sick pay, 5% matched pension, up to 27 days paid holiday (subject to length of service increments) plus bank holidays on top and option to top up by 5 days per year through our flexible leave scheme.
Kuro Health actively promotes equality of opportunity for all. We welcome applications from a wide range of candidates with the right mix of talent, skills and potential.
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Jul 03, 2023
Full time
Location
Dstl Porton Down, Salisbury, Wiltshire, SP4 0JQ or Dstl Portsdown West, Fareham, Hampshire, PO17 6AD
About the job
Job summary
Dstl is the science and technology arm of the Ministry of Defence. We improve the front-line capability of the UK Armed Forces helping keep our country safe.
The Cyber Security and Safety Group has never been more important. Many military platforms such as fast jets, unmanned air vehicles, helicopters, naval vessels, and land vehicles are becoming increasingly reliant on Software, Artificial Intelligence (AI) and Autonomous functions to control all aspects of their behaviour.
We’re looking for mathematically strong data scientists to help make AI reliant military systems robust and trustworthy in complex operations to help save lives.
An example of our world class inspiring work is designing and trialling a variety of autonomous air and ground vehicles out in Salisbury plain with the US and Australia. AI models were retrained in flight to meet changing mission situations to enhance commanders’ decision-making.
You could be involved in:
Assessing and improving AI content in Defence and Security safety critical systems in the Air, Sea and Land domains, to ensure that they are safe, secure and protected.
Applying the latest thinking in verification and validation of artificial intelligence and autonomous functions for defence and security purposes.
Innovating to support the delivery of the UK Cyber Strategy by researching algorithms for Cyber defence.
Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.
We particularly welcome female and ethnic minority applicants and those from the LGBTQI community, as they are under-represented within Dstl at these levels.
Job description
In this role you will:
Have a drive for keeping abreast of the latest developments in cyber security and emerging trends in artificial intelligence. We give our people the opportunity to think and innovate. We offer loads of opportunities for training and scholarships, attending and presenting at conferences, and collaborating with internal research and industry and academia.
Work in a team consisting of highly professional Autonomy and Mathematical experts with enviable national and international reputations to take part in cutting edge research. Use your critical thinking and creative problem solving skills to implement state of art methods and tools.
Develop a knowledge of undertaking verification, validation and vulnerability assessments on Systems of interest.
Appreciate the importance of safety, security requirements to have a positive impact on defence and security of the UK.
Deliver technical reports and recommendations to leadership, senior officials across government and military and other non-technical audiences through clear data storytelling and well-crafted verbal presentations
Person specification
We are looking for someone who has:
A keen interest in algorithms, AI, ML or statistical analysis along with a willingness to develop additional capabilities in cyber security and safety.
Experience contributing to Software or AI / ML intensive projects.
Is looking for a career with a difference, doing a job that provides the latest and most effective tools to defend our nation and uphold the principle of freedom.
Important Information:
Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats. For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.
This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.
Behaviours
We'll assess you against these behaviours during the selection process:
Changing and Improving
Communicating and Influencing
Seeing the Big Picture
Working Together
Benefits
Benefits
Dstl’s full range of great benefits can be found in the information pack which includes:
Financial : An excellent pension scheme starting from 26% employer contribution ( find out more here ). In Year Rewarding Achievement bonuses and thank you vouchers. Rental deposit scheme and cycle to work scheme.
Flexible working : Options include alternative working patterns such as; compressed hours (e.g. working a 4 day week/ 9 day fortnight), job shares and annualised hours (agreed number of hours per annum paid monthly i.e. working term-time only).
Working hours: Flexibility around your working day (e.g. start time, finish time). Ability to bank hours in a 12 month reference period including the ability to accrue and use 3 days per calendar month.
Where you work: Depending on your role, blended working may be available including remote working to suit you and your team. This can be discussed at interview.
Annual leave: 25 days pro rata (rising to 30 after 5 years) plus 8 public holidays with the ability to buy/sell 5 additional days per annum.
Family: Maternity, adoption or shared parental leave of up to 26 weeks with full pay, an additional 13 weeks statutory pay and a further 13 weeks unpaid
Learning and Development: Dstl encourages and supports charterships, accreditations and provides employees access to fully funded apprenticeships up to level 7 (Masters Degree). Dstl will pay for 2 memberships with relevant bodies/institutions. Employees also have access to Civil Service Learning.
Facilities: Onsite parking, EV Charging points, restaurants, cafés and gyms.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window) , and will assess your Behaviours and Experience.
We want you to have your best chance of success in our recruitment process, so If at any stage of the application process you would like help or assistance please contact the Dstl Recruitment Team dstlrecruitment@dstl.gov.uk and we will do all we can to support you.
Sifting will be taking place bi-weekly throughout the campaign, successful applicants will be invited to attend an online interview via MS Teams.
Feedback will only be provided if you attend an interview or assessment.
Security
Successful candidates must undergo a criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window) . See our vetting charter (opens in a new window) . People working with government assets must complete baseline personnel security standard (opens in new window) checks.
Nationality requirements
Open to UK nationals only. This job is not open to candidates who hold a dual nationality.
Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants. We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window) . The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria. The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.
Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Contact point for applicants
Job contact :
Name : Dstl Recruitment
Email : dstlrecruitment@dstl.gov.uk
Recruitment team
Email : dstlrecruitment@dstl.gov.uk
Further information
Should you wish to raise a formal complaint about the Dstl recruitment process you should email dstlrecruitment@dstl.gov.uk stating the nature of the issue. We will respond within 5 working days.
Attachments
20230626_CSAS_Data_Scientist_Autonomy_Dependability_L5 Opens in new window (docx, 66kB) Candidate_info_pack_CIS - 20220824 Opens in new window (pdf, 1378kB)
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
Dec 08, 2022
Full time
Test Analyst Web Applications
Closing date: 29 January 2023
Location: Flexible
Salary: £32,876 - £36,229 (Grade 5)
Contract type : Permanent
Work pattern: 37 hours, Monday - Friday
Post number: 203436
Job Description
We’re looking for an experienced User Acceptance Tester to join our growing Digital Services Team.
Over a million people access information and services on the Natural Resources Wales website every year. These include helping businesses comply with environmental regulations to protect the Welsh environment and helping house holders understand their flood risk and prepare for flooding. It’s also an important platform for other public bodies and used by policy makers to access the evidence they need to help make decisions. And much more in-between!
Working in a multidisciplinary team, you will work closely with developers, testers and users of the NRW website and Content Management System. You will review and test applications to make sure developments work as expected and meet standards, such as accessibility.
You can find out more about our vision for user-centred services for the people of Wales in our Digital Strategy.
You will be able to demonstrate knowledge and experience of the following:
Excellent analytical skills with the ability to understand technical & business requirements to identify test data requirements and produce test conditions, scenarios and scripts in preparation and execution of a full range of testing including; functional, Integration and Regression activities across multiple teams.
Ability to create and maintain test documentation: e.g. test plans, TTRM, Test Exit reports, Test estimate schedules, and contribute to overall project test plans. Operate the agreed defect life cycle, ensuring defects are assigned to the relevant party, accepted for re-test, re-tested and approved.
Sound understanding of structured test models (e.g. Agile, Waterfall, V- Model), and the ability to work within them appropriately, technical architectures. (Microsoft Cloud technology).
Understanding of the use of test metrics to provide accurate reporting including test progress, scripting, defect tracking, and completion reporting using testing tools and will require applicants to be fully conversant with tools for test requirements.
Excellent technical skills and knowledge including:
Working for/within an organisation which is “data rich”, collecting and generating its own data for use in regulating others, managing its assets or informing others.
Building/working with corporate applications using cloud hosting services such as Azure and of working in environments using MS Sharepoint including Office 365.
Excellent communication and team working skills with the ability to work collaboratively and at pace responding to changes in environment, timescales and priorities, including the ability to work with senior management and internal and external customers and suppliers presenting complex/technical information in a format appropriate for the seniority and technical understanding of the audience. It is imperative to maintain assertive communication in the face of resource availability challenges from business users.
This role will offer a range of benefits, including:
Agile and flexible working
Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
28 days annual leave, rising to 33 days
Generous leave entitlements for all your life needs
Health and wellbeing benefits and support
Weekly well-being hour to use as you choose
For more information, please visit our website.
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Aug 19, 2022
Full time
Job Description for Business Analyst:
There’s never been a more exciting time to be part of the nuclear sector. New opportunities are being created all the time. At NNL, you’ll be in the ideal place to capitalise on this momentum, face new challenges and develop a long, successful and meaningful career.
We’re an organisation that’s here to experiment and push the limits of what’s possible. So, if you’re keen to excel in your chosen field, this is the place to do it. Because at NNL, anything is possible.
The Technical Business Analysts (TBA) will act as an intermediary between the business and technical delivery teams. Working with Business Engagement Partners, IT project teams and business clients, the TBA will collect, clarify, and translate requirements into requirements definition and conceptual design (using appropriate tools and techniques) from which applications and solutions are developed.
The TBA may also provide project management for small technical projects and work packages.
Main Responsibilities for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Essential Criteria for Business Analyst:
Develop a thorough understanding of the current IT solutions and work with key stakeholders in the business to identify new requirements or opportunities for improvement.
Produce requirements for complex software development, architecture, infrastructure and integration projects in a highly secure environment.
Elicit, document and manage requirements using appropriate tools and techniques, interviews, workshops, surveys, site visits, business process mapping, through full project lifecycle.
Work with IT Business Engagement Partners and key stakeholders to develop business cases to support proposed solutions.
Analyse project proposals alongside solution architects and project managers to determine time frame, budget, risk and the appropriate process for accomplishing projects.
Support the creation, and maintenance, of standard project artefacts, such as project initiation documentation, project plans, and risk and stakeholder’s matrices.
Support the production and delivery of Invitation to Tenders on projects, including the evaluation criteria, scoring and subsequent assessment.
Analyse, document and test (as required) program development, logic, process flows and specifications.
Coordinate and conduct user acceptance testing.
Document user guides to describe application installation and operating procedures.
Assist in the coordination of project resources, when necessary, to ensure that projects are delivered to time, cost and quality.
Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
Desirable Criteria for Business Analyst:
Experience of working with both business and IT projects within a secure environment.
Willingness to travel to other UK locations and a full UK Driving license.
Comfortable in managing small projects, if required.
About The Company
Grounded in robust science and decades of experience, National Nuclear Laboratory (NNL) is the authoritative voice in the UK and beyond for technological development within the nuclear power sector.
Our unparalleled understanding of the science, challenges and opportunities makes us an unrivalled authority and partner in the field, providing experts, technologies, and access to cutting-edge facilities to organisations around the world.
Harnessing potential technologies and translating them into to industry-ready solutions means our pioneering approach spearheads international improvement and technological progress.
We work on projects as small as drilling a hole to analyse underground wastes with our integrated micro drilling technology, or as large as developing state-of-the-art power systems for spacecraft, based on radioactive materials
NNL has a vision for Equality, Diversity and Inclusivity (ED&I) where NNL aims to be an inclusive workplace that attracts diverse talent through transparent and equal policies and procedures. We want you and the diverse mix of people that we employ, customers that we service and stakeholders that we influence to feel valued. We encourage a workplace culture where everyone can thrive with a sense of belonging.
Recruitment Agency Notice
We operate a strict Preferred Supplier List (PSL) for the provision of recruitment services. Only agencies on our PSL may provide CVs and only when the role is released to them by our recruitment team. We will not accept unsolicited CVs from suppliers not currently on our PSL. We explicitly reserve the right to add candidate details from unsolicited CVs from non-PSL agencies into our own candidate database and to pursue/hire such candidate(s) without any obligation, financial or otherwise, to the agency concerned.
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Jun 12, 2022
Full time
Job Summary:
The Security Systems Support Engineer (SSE) is an embedded role, with one of Pinkerton's largest clients (Fortune 500 company). The SSE will on a day-to-day basis, manage and maintain a strong working relationship with internal and external stakeholders to ensure the timely triaging, escalation, resolution, and coordination of all activities relating to the enterprise electronic security system to minimize system downtime.
The Engineer provides reactive (including out of hours on call) first-line technical support to service requests with remote diagnosis and resolution of system faults and proactively monitors the health of all security systems and devices. This position can be based anywhere (remote) within the United Kingdom.
Essential Functions:
Represent Pinkerton's core values of integrity, vigilance, and excellence.
Maintain currency (working practices, risk, threat, regulatory, standards, technology) to ensure the delivery of the essential skills of the role.
Maintain accurate, up to date trackers/reporting tools and provide daily, weekly, and monthly reporting metrics.
Mitigate any associated risks and develop (with the appointed installation provider) a coordinated project schedule/plan.
Monitor the various email security support aliases, triage, prioritise, and respond within the agreed response times.
Ensure all faults are captured accurately in the tracker ticketing system.
Provide remote investigation, first line support of all security systems, with escalations to appropriate resources.
Provide first line support to the Security Operations Centre's for all reported security system issues, escalating accordingly after triage.
Provide first line diagnostics of system issues prior to call outs being raised with the security vendor.
Following first line review and diagnostics of any security system faults, provide supporting information of the issue to the security vendor to enable them to provide a costing for site attendance or to expediate a quicker resolution provides estimated cost based upon the approved ROM calculator.
Obtain confirmation from the business owner of related break-fix costs and once approved provide purchase order confirmation to the point of contact or the security vendor and instruct to attend site.
Record and keep updated the break-fix call out log tracking and ticketing system at all stages, so it reflects the latest status of the call out/issue. This will include escalation, update, rectification notes, financials, and any associated correspondence.
Coordinate any works and site visits relating to the security systems with other parties and stakeholders on site following their processes as required.
Support with the coordination and oversee the execution of the planned preventative maintenance delivery by approved security vendors and validate their work in accordance with the clients' expectations.
Review any remediation proposal provided by the approved security vendors to ensure suitability prior to submittal for client for approval.
Escalate any concerns which impact on the security systems' performance to the EMEA Supplier Manager.
Perform routine daily, weekly, and monthly spot checks on the systems to verify their correct operations and where required provide reports.
Conduct signal review - using the site signal trace – identify any items in the system tree that need review and provide a detailed breakdown of each devices reported activity along with any devices needing special attention.
Support the EMEA Supplier Manager with managing the EMEA approved security device/vendor list by providing feedback and input on supplier/device performance with recommendations for areas of improvement.
Contribute to the development and continual improvement of the EMEA regional specific standards, processes and supporting documentation. Ensure all processes are optimized and continually aligned to the client requirements.
All other duties assigned.
Education, Experience, and Certifications:
Bachelor's degree and five or more years of experience gained in an engineering capacity of installing, servicing, commissioning, technical support role, managing the deployment of standalone and integrated physical electronic security systems.
Competencies:
Thorough understanding of IT principles and practices.
Good understanding of enterprise security in a business environment.
Solid understanding of security operations, design, and systems integration.
Understanding of security systems Analog and IP CCTV, Access Control, Intrusion – intimate knowledge of Lenel, Milestone and Galaxy are desirable but the ability to learn these systems is critical.
Knowledge of local code/regulation/legislation knowledge for EMEA is desirable.
Able to take accountability and ownership of issues, actions, decisions, and outcomes.
Adaptable to work variations while ensuring on-going performance effectiveness.
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Mar 06, 2021
Full time
Reporting to the Business Support Manager - Business Intelligence, the Business Intelligence – Business Analyst will work closely with both technical and business teams across the company to understand, document and deliver data requirements associated with significant business problems and opportunities. This exciting new opportunity is in a fast-paced dynamic environment working on High Profile Data Projects , to identify and understand significant business improvements and opportunities to ensure Data is at the forefront of decision making process.
As a Business Analyst in Business Intelligence at Jet2.com & Jet2holidays , you will be a key part of the team to ensure successful delivery of initiatives and projects meet the overall needs of the end user. Jet2 Business Analysts are passionate about delivering the best for our customers. We are proactive and work as One Team to achieve results.
You will be expected to drive data initiatives from inception to the point of go live. Our Business Analysts in Business Intelligence are experts in data transformation projects and advocates for best practice data management across our organisation. We will expect you to facilitate stakeholder/technical workshops, displaying skill in interviewing, effective questioning and have be able to challenge requirements. You will work alongside a team of Data Developers and Testers to build products that meet the requirements and acceptance criteria you have defined and documented. Jet2 practises Agile d elivery methodologies. You will be expected to lead the introduction of Epics, Feature and Stories to the delivery teams through session such as ‘ 3 Amigos ’ and Estimation Sessions. You will utilise your toolkit of analysis techniques to best represent the business needs and requirements, to collaborate with the delivery team to create a solution that is suitable for the desired use case, overall vision and requirements.
Any of the above outputs should be shared with the Product Owner and you should support them with effective prioritisation of the backlog, perhaps providing recommendations based on your understanding. During your analysis, you should work closely with technical teams and stakeholders to help them understand the requirements and any potential technical limitations that may impact the solution.
You will support delivery planning by having all analysis ready, well defined and pointed. You should support delivery of the stories throughout the delivery cycle. Most importantly, our Business Analysts don’t just stop at the capture of requirements, we collaborate within our development teams to take ideas from concept through to a solution. Understanding any areas of risk, dependencies, compliance and impacts. You will be expected to support the definition of test complete and aid demonstrations and User Acceptance Testing session of new data products and solutions. Working together with your team will be key to your personal success and key to project delivery. You will be required to work closely with Product Owners , Product Managers , Technical Specialists and other Business Analysts . Ultimately, we operate as a team, supporting one another to get the job done.
The successful candidate will have a minimum experience of 2 years working as a Business Analyst with both Waterfall and Agile methodologies and of in-house software development ideally within a Data Background . You will be personable, proactive and confident in your approach and have strong stakeholder management skills, being a confident communicator. You must be comfortable working in a fast-paced environment , managing competing workloads and capable of effectively prioritising to meet deadlines.
In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business. This is a great opportunity to be part of an exciting forward-thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 10 UK bases. Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays !!
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impact You are a critical member of the UK payroll team tasked with eliminating the stress of payroll compliance and making it easier for small business owners to pay and manage their people. As a Business Analyst you will support product leaders and development teams in building a deep understanding of customer problems through data driven analysis, translating insights back to the team, organising work to be done, and contributing towards solutions that realise customer and business value. You'll work cross-functionally to ensure customer and commercial goals for the product are effectively translated into stories, epics and tasks for the development team, and that the development team has all of the information it needs day to day to deliver. What you'll do • Help ensure Xero's UK Payroll product complies with the latest rules and regulations. • Ensure our software's functionality is designed day-to-day in a compliant manner. • Work cross functionally with other product people, designers, engineers and senior leaders on the impacts of legislative changes and how it influences research and product development workstreams • Research UK employment law and regulatory change. • Monitor the regulatory and competitor landscape to understand what our teams need to build. • Perform detailed business analysis to support the creation of product solutions and describe the actual work to be undertaken by delivery teams • Provide subject matter expertise around payroll workflows, business rules, customer needs and regulatory requirements to delivery teams throughout the product development process • Support delivery teams with User Acceptance Testing prior to product launch • Ongoing compliance audit/assessment of the UK Payroll product and competitor offerings • Ensure that product development activity (whether directly compliance related or not) has a compliance lens applied to it to understand, consider and manage any direct/indirect compliance implications on the broader product • Upskill fellow team members on all things payroll. • Support with the triage of software bugs and customer incidents. • Contribute to producing and maintaining educational materials for clients. • Collaborate with other team members across the UK, Australia and New Zealand. A few out of hours calls per week is typical although we try to minimise these where possible. • Communicate complex topics to non-specialists using clear and simple language. • Contribute to the collation and analysis of customer data to inform product planning • Translate the customer problem into actionable user stories for the team Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy • Work collaboratively with the broader product team to ensure effective launches Success looks like • You are contributing to the development of OKRs and work is contributing to achieving the OKRs • Using your strong time management skills, you support the delivery of quality insights and recommendations to support product decision making • You develop quality stories and acceptance criteria which enables customer / business value • You demonstrate and amplify Xero's Values • You help to make sure the backlog is supported with necessary data and analytics Critical Capabilities UK payroll domain expertise Working level knowledge of UK payroll and Xero's UK payroll product The ability to interpret and apply relevant rules and regulations. Understanding of associated subject matter such as pensions and HR. A working understanding of day to day payroll operations, procedures, and documents. Love customer problems: Helps to plan, run, document and synthesise user research initiatives using standard frameworks to deliver impactful insights for Xero Uses multiple techniques to interrogate customer evidence to accurately identify and define problems customers care about Develops and justifies well thought through MVP/MLP solutions to solve customer problems Helps to design and execute experiments to validate solution options with quantitative and qualitative evidence Look to the future: Articulates the product's value and functionality, and identifies the domain it operates in Applies a product vision and strategy in their own decision making Seeks diverse ideas for improvement from other teams or parts of the business Work the Xero way: Thrives as part of a highly skilled cross functional team, including product, design and engineering specialists who enjoy highly collaborative ways of working Effectively groups and prioritises stories, bugs and other tasks. Supports with releases, including developing accompanying assets, to deliver incremental value to the customer Demonstrate commercial acumen: Articulates the product's success criteria in appropriate forums to support team decision-making Actively participates in discussions on the customer and product implications of a team's work Do it together: Facilitates meetings with predefined structures or scripts (e.g., stand ups, IPM's, and retro's) leading to clear actions for a team to progress with Communicates effectively as a product evangelist across the entire product lifecycle foster alignment and buy-in to the product vision Actively collaborates with other functions to drive successful collaboration on products and outcomes Explore the data: Conducts objective, rigorous and accurate analysis, making logical and defensible inferences where data is incomplete Communicates complex data and insights with impact across both junior and senior stakeholders Integrates data from multiple systems, sources, and people to deliver new insights to the team Experience Working with UK payroll related matters in detail day to day. Experience with agile processes in a software development environment desired but not a essentialExperience in analysing data, providing insight and recommendations
Apr 20, 2024
Full time
Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place. How you'll make an impact You are a critical member of the UK payroll team tasked with eliminating the stress of payroll compliance and making it easier for small business owners to pay and manage their people. As a Business Analyst you will support product leaders and development teams in building a deep understanding of customer problems through data driven analysis, translating insights back to the team, organising work to be done, and contributing towards solutions that realise customer and business value. You'll work cross-functionally to ensure customer and commercial goals for the product are effectively translated into stories, epics and tasks for the development team, and that the development team has all of the information it needs day to day to deliver. What you'll do • Help ensure Xero's UK Payroll product complies with the latest rules and regulations. • Ensure our software's functionality is designed day-to-day in a compliant manner. • Work cross functionally with other product people, designers, engineers and senior leaders on the impacts of legislative changes and how it influences research and product development workstreams • Research UK employment law and regulatory change. • Monitor the regulatory and competitor landscape to understand what our teams need to build. • Perform detailed business analysis to support the creation of product solutions and describe the actual work to be undertaken by delivery teams • Provide subject matter expertise around payroll workflows, business rules, customer needs and regulatory requirements to delivery teams throughout the product development process • Support delivery teams with User Acceptance Testing prior to product launch • Ongoing compliance audit/assessment of the UK Payroll product and competitor offerings • Ensure that product development activity (whether directly compliance related or not) has a compliance lens applied to it to understand, consider and manage any direct/indirect compliance implications on the broader product • Upskill fellow team members on all things payroll. • Support with the triage of software bugs and customer incidents. • Contribute to producing and maintaining educational materials for clients. • Collaborate with other team members across the UK, Australia and New Zealand. A few out of hours calls per week is typical although we try to minimise these where possible. • Communicate complex topics to non-specialists using clear and simple language. • Contribute to the collation and analysis of customer data to inform product planning • Translate the customer problem into actionable user stories for the team Support the Product Manager to manage the backlog to ensure it follows the product roadmap and strategy • Work collaboratively with the broader product team to ensure effective launches Success looks like • You are contributing to the development of OKRs and work is contributing to achieving the OKRs • Using your strong time management skills, you support the delivery of quality insights and recommendations to support product decision making • You develop quality stories and acceptance criteria which enables customer / business value • You demonstrate and amplify Xero's Values • You help to make sure the backlog is supported with necessary data and analytics Critical Capabilities UK payroll domain expertise Working level knowledge of UK payroll and Xero's UK payroll product The ability to interpret and apply relevant rules and regulations. Understanding of associated subject matter such as pensions and HR. A working understanding of day to day payroll operations, procedures, and documents. Love customer problems: Helps to plan, run, document and synthesise user research initiatives using standard frameworks to deliver impactful insights for Xero Uses multiple techniques to interrogate customer evidence to accurately identify and define problems customers care about Develops and justifies well thought through MVP/MLP solutions to solve customer problems Helps to design and execute experiments to validate solution options with quantitative and qualitative evidence Look to the future: Articulates the product's value and functionality, and identifies the domain it operates in Applies a product vision and strategy in their own decision making Seeks diverse ideas for improvement from other teams or parts of the business Work the Xero way: Thrives as part of a highly skilled cross functional team, including product, design and engineering specialists who enjoy highly collaborative ways of working Effectively groups and prioritises stories, bugs and other tasks. Supports with releases, including developing accompanying assets, to deliver incremental value to the customer Demonstrate commercial acumen: Articulates the product's success criteria in appropriate forums to support team decision-making Actively participates in discussions on the customer and product implications of a team's work Do it together: Facilitates meetings with predefined structures or scripts (e.g., stand ups, IPM's, and retro's) leading to clear actions for a team to progress with Communicates effectively as a product evangelist across the entire product lifecycle foster alignment and buy-in to the product vision Actively collaborates with other functions to drive successful collaboration on products and outcomes Explore the data: Conducts objective, rigorous and accurate analysis, making logical and defensible inferences where data is incomplete Communicates complex data and insights with impact across both junior and senior stakeholders Integrates data from multiple systems, sources, and people to deliver new insights to the team Experience Working with UK payroll related matters in detail day to day. Experience with agile processes in a software development environment desired but not a essentialExperience in analysing data, providing insight and recommendations
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
Apr 20, 2024
Full time
Are you an experienced Business Systems Analyst, Application Analyst or Software specialist? Do you have specific experience of working on ERP style software implementations and/or upgrades? Let Informed Recruitment help you to achieve your potential with an exciting opportunity for a Business Systems Analyst to take a key role in the implementation of new application technology whilst continuously improving an application architecture suite for a for a respected & established social enterprise as part of a wider digital transformation programme.The main purpose of the role will be to integrate business processes and applications across the organisation, whilst taking responsibility for the implementation of new strategic applications. Further day-to-day activities will include leading on system improvement; implementation activity; stakeholder engagement; process mapping; requirement elicitation; the identification and evaluation of new business process opportunities followed by their integration into the application architecture; business continuity; managing data quality, control, and configuration; systems integration; and documentation. Essential Experience working in an implementation capacity (implementation/upgrade, build, configuration, testing, training, support) on a project to install or upgrade commercial software applications. Business/Systems Analysis experience including stakeholder engagement, requirements elicitation, process mapping, process analysis and improvement. Experience of working with ERP or enterprise level applications (Such as Microsoft Dynamics 365, Oracle Fusion, SAP, Salesforce, or similar) Some experience of systems integration. Excellent communication skills and strong work ethic Desirable Experience of any of the following - SQL Server database administration, SQL scripting and/or the development of ETL process for data migration or interfacing In depth interfacing experience (APIs, Web Services, SSIS, etc) Relevant certification (such as BCS Business Analyst, PRINCE2, MS SQL DBA, Agile or similar) As an individual you will be analytical with excellent problem-solving skills. You will be a strong communicator both verbally and in presentation with a strong focus on customer service. Alongside a competitive salary you will receive an excellent benefits package that includes a superb contributory pension, flexible working and work/life balance, generous leave entitlement, professional development, and friendly collaborative work environment. If you would like the opportunity to work for a fresh, ambitious and technology driven organisation, then please apply without delay. Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests'. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website.
About the role The role of IT Business Support Analyst (Supplier Portal) is a newly established position within the Booker IT team. In this role, the individual is responsible for ensuring the smooth functioning of the MyProduct Essentials supplier portal, including managing the ongoing change programme across our Trading teams. This position involves collaborating closely with internal and external stakeholders, actively participating in project delivery with the IT Team, and providing vital support and expertise to facilitate effective solutions and outcomes. It also includes analysing the root cause of application difficulties, formulating strategies for remedial action, and managing a knowledge base with problems and solutions to guide and enhance future project execution. Additionally, the role will drive system improvements, participate in their implementation, test upgrades and new releases, and collaborate on issue resolution and best practice recommendations in alignment with Booker's strategy and standards. The role will serve as a key contact for stakeholders, leveraging your project management skills to meet urgent client needs while balancing support and project tasks, adhering to SLAs, and managing deliverables within time and budget constraints. Occasional 'Out of Hours' work may be required. Role Responsibility Health, Safe and Legal (Governance, Security and Controls): Comply with all company policies, e.g. financial planning and control, health and safety. Comply with change management procedures and system security. Ensure system availability, costs and approved project status are reported accurately each period. Work with IT colleagues to manage suppliers of IT infrastructure, software, and development/ support services. Comply with IT supplier contracts and licensing agreements to ensure we remain compliant with contractual terms and conditions. Champion diversity and inclusion to ensure everyone feels welcome at Booker. Customer Satisfaction: Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues. Work with colleagues, customers and suppliers to manage service perception and the understanding of IT services. Work proactively with stakeholders to improve processes and maximise system asset utilisation. Work to deliver an effective application architecture and development roadmap to support the company's growth plans. Remain knowledgeable about technology trends and innovations. Work promptly, jointly & proactively on projects to improve cash profit & customer satisfaction. Ensure projects are delivered in full to agreed budgets and timescales. Utilise our supplier's capacity and capability to undertake project and service activity. Cash Profit: Provide fit-for-purpose systems at the minimum cost. Manage suppliers to achieve value for money on products and services. Find ways to achieve or beat budgeted costs and try to improve costs year-on-year. You will need Background working across digital/application focussed projects is advantageous Experience with projects involving multiple business units/user communities that involve a significant element of business change. Experience in managing change from conception and design to testing, delivery and ultimately support. Experience/exposure to software development methodology, e.g. Agile & Jira Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Apr 20, 2024
Full time
About the role The role of IT Business Support Analyst (Supplier Portal) is a newly established position within the Booker IT team. In this role, the individual is responsible for ensuring the smooth functioning of the MyProduct Essentials supplier portal, including managing the ongoing change programme across our Trading teams. This position involves collaborating closely with internal and external stakeholders, actively participating in project delivery with the IT Team, and providing vital support and expertise to facilitate effective solutions and outcomes. It also includes analysing the root cause of application difficulties, formulating strategies for remedial action, and managing a knowledge base with problems and solutions to guide and enhance future project execution. Additionally, the role will drive system improvements, participate in their implementation, test upgrades and new releases, and collaborate on issue resolution and best practice recommendations in alignment with Booker's strategy and standards. The role will serve as a key contact for stakeholders, leveraging your project management skills to meet urgent client needs while balancing support and project tasks, adhering to SLAs, and managing deliverables within time and budget constraints. Occasional 'Out of Hours' work may be required. Role Responsibility Health, Safe and Legal (Governance, Security and Controls): Comply with all company policies, e.g. financial planning and control, health and safety. Comply with change management procedures and system security. Ensure system availability, costs and approved project status are reported accurately each period. Work with IT colleagues to manage suppliers of IT infrastructure, software, and development/ support services. Comply with IT supplier contracts and licensing agreements to ensure we remain compliant with contractual terms and conditions. Champion diversity and inclusion to ensure everyone feels welcome at Booker. Customer Satisfaction: Work to identify issues that will or are impacting systems stability, availability and functionality, and then work promptly, jointly & proactively to mitigate and resolve such issues. Work with colleagues, customers and suppliers to manage service perception and the understanding of IT services. Work proactively with stakeholders to improve processes and maximise system asset utilisation. Work to deliver an effective application architecture and development roadmap to support the company's growth plans. Remain knowledgeable about technology trends and innovations. Work promptly, jointly & proactively on projects to improve cash profit & customer satisfaction. Ensure projects are delivered in full to agreed budgets and timescales. Utilise our supplier's capacity and capability to undertake project and service activity. Cash Profit: Provide fit-for-purpose systems at the minimum cost. Manage suppliers to achieve value for money on products and services. Find ways to achieve or beat budgeted costs and try to improve costs year-on-year. You will need Background working across digital/application focussed projects is advantageous Experience with projects involving multiple business units/user communities that involve a significant element of business change. Experience in managing change from conception and design to testing, delivery and ultimately support. Experience/exposure to software development methodology, e.g. Agile & Jira Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Contract Digital User Experience Analyst Skipton (2 Days Per Month) 6 Months Inside IR35 £300 per day I am partnered with a Financial Services client based in Yorkshire looking to hire a Digital User Experience Analyst on a contract basis for 6 Months. The role will require you on-site in Skipton 2 Days Per Month. Day rate will be dependant on the skills below: Required: Designing using Figma Miro Testing - Moderated and Unmoderated User Flows User Research Stakeholder Management Journey Mapping HTML / CSS Fundamentals If you are interested in the position please send an updated copy of your CV and what rate you require and I will be in touch to discuss the role in more detail. We are receiving a huge volume of responses to all vacancies at the moment. Therefore, whilst we'd ideally be able to respond to all applications, if you have not heard from us within 48 hours then please assume that you have not been put forward for this role. Thanks,Ben
Apr 20, 2024
Full time
Contract Digital User Experience Analyst Skipton (2 Days Per Month) 6 Months Inside IR35 £300 per day I am partnered with a Financial Services client based in Yorkshire looking to hire a Digital User Experience Analyst on a contract basis for 6 Months. The role will require you on-site in Skipton 2 Days Per Month. Day rate will be dependant on the skills below: Required: Designing using Figma Miro Testing - Moderated and Unmoderated User Flows User Research Stakeholder Management Journey Mapping HTML / CSS Fundamentals If you are interested in the position please send an updated copy of your CV and what rate you require and I will be in touch to discuss the role in more detail. We are receiving a huge volume of responses to all vacancies at the moment. Therefore, whilst we'd ideally be able to respond to all applications, if you have not heard from us within 48 hours then please assume that you have not been put forward for this role. Thanks,Ben
Salary: £65,000 Location: Hybrid working (1-2 days Becrypt Head Office in Central London/Home Working) The Opportunity As part of the Becrypt Managed Services strategy we are looking to recruit a Senior SOC Analyst to build a new SOC function from the ground up. The role will initially be very hands on, responsible for monitoring and triaging of events and incidents for our client base, using such tools as Microsoft Sentinel and Manage Engine Log 360. The role will also involve standing up new SIEM tools to support multiple environments, an in-depth understanding of configuring and tuning tools, as well as monitoring, is a must. This is a chance for an individual to be involved at the start of the development of the SOC function. This role will play a leading part in the day-to-day activities of the SOC and influence the SOC on an operational, technical and strategic level. This role requires someone driven, willing to get hands on, has a keen eye for documentation and is passionate about delivering an excellent security service. A great team player is a must. Job Purpose: The main purpose of this role is to bring stability and a standard approach to security monitoring across a number of SIEM tools for multiple environments, thus ensuring a strong security posture is maintained. Primarily the role will be concerned with taking on all security monitoring for a handful of small client environments and the corporate environment. The role will also be accountable for ensuring a SIEM platform is embedded as a BAU service for a new Private Cloud solution. As a Senior SOC Analyst you will play a pivotal role in ensuring the security and resilience of our organisation, and client's information systems. The Senior SOC analyst will be the first recruit into the SOC Team and will be expected to work with management to ensure the service is built and grows to suit the requirements of the business. Main Duties and Responsibilities: Security Monitoring: & Investigation: Monitoring multiple SIEM tools to assure high a level of security on solutions Becrypt deliver. Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary. Support other teams on investigations into incidents, determining the root cause and impact. Document findings and lessons learned to improve incident response procedures. Ensure runbooks are followed and are fit for purpose. Incident Response: Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident. Follow major incident process. Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. Contribute to the development of threat intelligence feeds to enhance proactive threat detection. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Evaluate new security technologies and recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Delivery Team to ensure all new and changed services are monitored accordingly. Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Create monthly reporting packs as per contractual requirements. Create and document robust event and incident management processesRunbooks & Playbooks. Other responsibilities: Involvement in scoping and standing up new solutions for new opportunities. Assisting Pre-Sales team with requirements on new opportunities. Demonstrations of SOC tools to clients. Continual Service Improvement - Recommendations for change to address incidents or persistent events. Essential Skills and Experience: Analytical mindset with the ability to troubleshoot and solve complex security issues. Excellent communication and interpersonal skills for collaborating with diverse teams. Leadership qualities to guide other team member and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats. Full understanding of SIEM systems -Microsoft Sentinel, Manage Engine Log 360, IBM QRadar, Splunk, Sentinel etc Demonstrable understanding of IT Security Management, Policies, Procedures, Standards and Guidelines. Ability to work autonomously Clear understanding of runbooks and playbooks with the ability create these from scratch Understanding of ISO 27001, ISO 9001 & Cyber Essentials would be extremely advantageous Security Operations and Incident Handling Previous experience working within a SOC team A great opportunity for a SOC professional to push their career forward in a challenging and exciting environment. Due to the high level of Security clearance required, applicants must be British Nationals. You must hold SC Clearance for this role or be willing to go through SC Clearance. Salary: £65,000 Location: Hybrid working (1-2 days Becrypt Head Office in Central London/Home Working) Apply Now To apply for the Senior SOC Analyst role, please send a copy of your CV and covering letter by using the apply button provided on the page.
Apr 20, 2024
Full time
Salary: £65,000 Location: Hybrid working (1-2 days Becrypt Head Office in Central London/Home Working) The Opportunity As part of the Becrypt Managed Services strategy we are looking to recruit a Senior SOC Analyst to build a new SOC function from the ground up. The role will initially be very hands on, responsible for monitoring and triaging of events and incidents for our client base, using such tools as Microsoft Sentinel and Manage Engine Log 360. The role will also involve standing up new SIEM tools to support multiple environments, an in-depth understanding of configuring and tuning tools, as well as monitoring, is a must. This is a chance for an individual to be involved at the start of the development of the SOC function. This role will play a leading part in the day-to-day activities of the SOC and influence the SOC on an operational, technical and strategic level. This role requires someone driven, willing to get hands on, has a keen eye for documentation and is passionate about delivering an excellent security service. A great team player is a must. Job Purpose: The main purpose of this role is to bring stability and a standard approach to security monitoring across a number of SIEM tools for multiple environments, thus ensuring a strong security posture is maintained. Primarily the role will be concerned with taking on all security monitoring for a handful of small client environments and the corporate environment. The role will also be accountable for ensuring a SIEM platform is embedded as a BAU service for a new Private Cloud solution. As a Senior SOC Analyst you will play a pivotal role in ensuring the security and resilience of our organisation, and client's information systems. The Senior SOC analyst will be the first recruit into the SOC Team and will be expected to work with management to ensure the service is built and grows to suit the requirements of the business. Main Duties and Responsibilities: Security Monitoring: & Investigation: Monitoring multiple SIEM tools to assure high a level of security on solutions Becrypt deliver. Oversee and enhance security monitoring systems to detect and analyse potential security incidents. Conduct real-time analysis of security events and incident and escalate as necessary. Support other teams on investigations into incidents, determining the root cause and impact. Document findings and lessons learned to improve incident response procedures. Ensure runbooks are followed and are fit for purpose. Incident Response: Lead and coordinate incident response activities to effectively contain, eradicate, and recover from security incidents. Develop and maintain incident response plans, ensuring they align with industry best practices. Escalation management in the event of a security incident. Follow major incident process. Threat Intelligence: Stay abreast of the latest cybersecurity threats and vulnerabilities, integrating threat intelligence into security monitoring processes. Contribute to the development of threat intelligence feeds to enhance proactive threat detection. Security Tool Management: Manage and optimise SIEM tools, ensuring they are properly configured and updated to maximize effectiveness. Evaluate new security technologies and recommend enhancements to the security infrastructure. Collaboration: Collaborate with cross-functional teams, including IT, legal, and management, to address security incidents and implement preventive measures. Provide expertise and guidance to other analysts. Working with the Technical Delivery Team to ensure all new and changed services are monitored accordingly. Documentation: Maintain accurate and up-to-date documentation of security procedures, incident response plans, and analysis reports. Create post-incident reports for management and stakeholders. Create monthly reporting packs as per contractual requirements. Create and document robust event and incident management processesRunbooks & Playbooks. Other responsibilities: Involvement in scoping and standing up new solutions for new opportunities. Assisting Pre-Sales team with requirements on new opportunities. Demonstrations of SOC tools to clients. Continual Service Improvement - Recommendations for change to address incidents or persistent events. Essential Skills and Experience: Analytical mindset with the ability to troubleshoot and solve complex security issues. Excellent communication and interpersonal skills for collaborating with diverse teams. Leadership qualities to guide other team member and drive security initiatives. Up-to-date knowledge of cybersecurity trends and threats. Full understanding of SIEM systems -Microsoft Sentinel, Manage Engine Log 360, IBM QRadar, Splunk, Sentinel etc Demonstrable understanding of IT Security Management, Policies, Procedures, Standards and Guidelines. Ability to work autonomously Clear understanding of runbooks and playbooks with the ability create these from scratch Understanding of ISO 27001, ISO 9001 & Cyber Essentials would be extremely advantageous Security Operations and Incident Handling Previous experience working within a SOC team A great opportunity for a SOC professional to push their career forward in a challenging and exciting environment. Due to the high level of Security clearance required, applicants must be British Nationals. You must hold SC Clearance for this role or be willing to go through SC Clearance. Salary: £65,000 Location: Hybrid working (1-2 days Becrypt Head Office in Central London/Home Working) Apply Now To apply for the Senior SOC Analyst role, please send a copy of your CV and covering letter by using the apply button provided on the page.
Cyber Security Analyst - Threat Intelligence - Permanent full time role with global financial services company - Joining a cyber security team of over 100 professionals - Salary up to £75,000 plus bonus, excellent pension scheme, private medical insurance and genuine career progression opportunity A leading global financial company is looking for a Cyber Threat Intelligence Analyst to join its London team. This is a fantastic opportunity to join a company who invest heavily in the latest cyber security technology. Day to day duties will include: - Threat intelligence - analysing and researching of threats and vulnerabilities to understand what will effect the business and what remediation activities should take place - Intel briefings and reporting to senior teams within the organisation - Deliver data driven insights on current and evolving threats - Insider threat /forensics assessment - Develop approaches for leveraging commercial and open-source resources to perform comprehensive research and analysis on current and evolving cyber threats. To be considered suitable for the role you will need to have the following skills and experience: - Strong communication skills - Background in cyber security threat intelligence - Operational knowledge on the effects of cyber attacks and threats - Strong ability to investigate risks and threats - Understanding of frameworks and tools such as MITRE ATT&CK Framework, the Cyber Kill Chain, and the Diamond Model of Intrusion Analysis. - Any experience with scripting would be seen as an advantage but is not essential
Apr 20, 2024
Full time
Cyber Security Analyst - Threat Intelligence - Permanent full time role with global financial services company - Joining a cyber security team of over 100 professionals - Salary up to £75,000 plus bonus, excellent pension scheme, private medical insurance and genuine career progression opportunity A leading global financial company is looking for a Cyber Threat Intelligence Analyst to join its London team. This is a fantastic opportunity to join a company who invest heavily in the latest cyber security technology. Day to day duties will include: - Threat intelligence - analysing and researching of threats and vulnerabilities to understand what will effect the business and what remediation activities should take place - Intel briefings and reporting to senior teams within the organisation - Deliver data driven insights on current and evolving threats - Insider threat /forensics assessment - Develop approaches for leveraging commercial and open-source resources to perform comprehensive research and analysis on current and evolving cyber threats. To be considered suitable for the role you will need to have the following skills and experience: - Strong communication skills - Background in cyber security threat intelligence - Operational knowledge on the effects of cyber attacks and threats - Strong ability to investigate risks and threats - Understanding of frameworks and tools such as MITRE ATT&CK Framework, the Cyber Kill Chain, and the Diamond Model of Intrusion Analysis. - Any experience with scripting would be seen as an advantage but is not essential
Finitas are delighted to be supporting this growing insurance organisation in their search for an experienced Technical Business Analyst to take on the latest project. Ideal candidate will have hands-on experience with Eclipse & Sequel Underwriting (Verisk Platform) , excellent SQL and Excel skills. You will be involved in platform integration and data migration processes. Good knowledge and understanding of how to create effective user stories are essential, proven track record in running project scopes with strong Stakeholders management experience also be desirable. This is an initial 12-month contract with potential to be extended beyond, a hybrid mixture of London based office and remote working. We have interview slots for this week and next week! If you are interested in exploring further, please get in touch with us now. Unfortunately, work visa sponsorship for the role is NOT available.
Apr 20, 2024
Full time
Finitas are delighted to be supporting this growing insurance organisation in their search for an experienced Technical Business Analyst to take on the latest project. Ideal candidate will have hands-on experience with Eclipse & Sequel Underwriting (Verisk Platform) , excellent SQL and Excel skills. You will be involved in platform integration and data migration processes. Good knowledge and understanding of how to create effective user stories are essential, proven track record in running project scopes with strong Stakeholders management experience also be desirable. This is an initial 12-month contract with potential to be extended beyond, a hybrid mixture of London based office and remote working. We have interview slots for this week and next week! If you are interested in exploring further, please get in touch with us now. Unfortunately, work visa sponsorship for the role is NOT available.
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Systems Business Analyst. Predominantly site-based role in Sheffield Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout for an exceptional Systems Business Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take the lead in scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Systems BA to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel from day one. You will work with a talented team on diverse projects that will expand your skill set. Key Duties & Responsibilities: Provide timely and efficient software support for the ERP/back-office system and integrated applications Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change management processes Work closely with end-users to understand their needs, troubleshoot issues, and provide effective solutions Conduct thorough analysis of reported issues, identify root causes, and implement appropriate fixes or workarounds Assist in user acceptance testing (UAT) for new software releases, patches, and enhancements Deliver comprehensive training and documentation to end-users to enhance their proficiency in using supported applications Liaise with cross-functional teams to address complex technical issues and ensure optimal application functionality Stay abreast of application updates, new features, and industry trends to inform decision-making and optimise system performance Ensure compliance with service level agreements (SLAs) by resolving incidents and requests within defined timeframes Maintain detailed documentation of support activities, including issue details, resolutions, and configurations We are keen to speak with Systems / Business Analysts who possess the following skill & experience: Demonstrable experience in a commercial environment, providing application support and development Basic accounting skills to troubleshoot financial modules within the ERP system Strong SQL skills for database querying and data analysis Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) for documentation and analysis purposes Good working knowledge of MS CRM (Customer Relationship Management) systems Valid driving license for occasional travel to other company sites Experience in business analyst methodologies is desirable If you're ready to take your career to the next level and thrive in a dynamic, supportive environment, we want to hear from you!
Apr 20, 2024
Full time
Elevation Recruitment group are pleased to be exclusively supporting one of our key clients in the recruitment of a Lead Systems Business Analyst. Predominantly site-based role in Sheffield Are you a dynamic and driven individual with a passion for technology and problem-solving? We're on the lookout for an exceptional Systems Business Analyst to become an integral part of our clients team. In this role, you'll have the exciting opportunity to provide first class software support to the business ERP/back-office systems and various integrated applications. Additionally, you'll take the lead in scoping, designing, and implementing changes to application configurations, ensuring seamless alignment with business objectives. This role will allow you as the successful Lead Systems BA to dive into the role with confidence! My client will offer full training on their supported business applications, empowering you to excel from day one. You will work with a talented team on diverse projects that will expand your skill set. Key Duties & Responsibilities: Provide timely and efficient software support for the ERP/back-office system and integrated applications Lead the scoping, design, and implementation of application configuration changes, adhering to best practices and change management processes Work closely with end-users to understand their needs, troubleshoot issues, and provide effective solutions Conduct thorough analysis of reported issues, identify root causes, and implement appropriate fixes or workarounds Assist in user acceptance testing (UAT) for new software releases, patches, and enhancements Deliver comprehensive training and documentation to end-users to enhance their proficiency in using supported applications Liaise with cross-functional teams to address complex technical issues and ensure optimal application functionality Stay abreast of application updates, new features, and industry trends to inform decision-making and optimise system performance Ensure compliance with service level agreements (SLAs) by resolving incidents and requests within defined timeframes Maintain detailed documentation of support activities, including issue details, resolutions, and configurations We are keen to speak with Systems / Business Analysts who possess the following skill & experience: Demonstrable experience in a commercial environment, providing application support and development Basic accounting skills to troubleshoot financial modules within the ERP system Strong SQL skills for database querying and data analysis Proficiency in Microsoft Office suite (Word, Excel, PowerPoint) for documentation and analysis purposes Good working knowledge of MS CRM (Customer Relationship Management) systems Valid driving license for occasional travel to other company sites Experience in business analyst methodologies is desirable If you're ready to take your career to the next level and thrive in a dynamic, supportive environment, we want to hear from you!
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Apr 20, 2024
Full time
Are you looking to benefit from a new career in Data Analysis? If you are detail orientated, perceptive, organised, competent, analytical and can communicate well with those around you; you could have a truly rewarding future as a Data Analyst We do this using our specialised Data Analyst career programme which looks to assist and place qualified candidates into a career pathway in Data Analysis. Please note this career program is designed for entry level individuals with limited or no experience, so please do not apply if you are already an experience Data Analyst as we will be looking primarily at entry level roles. Demand for Data Analysts has grown 20% year on year with experienced analysts easily commanding salaries of £50k+. All business decisions rely on data to ensure correct business decisions are made and therefore the role of the data analyst in the new digital world has become essential for business owners. Below are current average salaries in the sector for lower-level positions and fully trained Data Analysts: Junior Data Analyst - £30,000 Data Analyst - £50,000 Business Data Analyst - £67,500 Data Analytics Analyst - £80,000 Business Analysts - £60,000 Using our experience in providing data analysis and business analysis training online and through our expert recruitment consultants, we can provide a seamless journey and often fast-tracked route into a new career in Data Analysis. The courses in the package have been identified by our recruitment partners as industry standards for the UK/European and International Data Analysis sector. Skills shortages across all sectors are increasing the demand for qualified, entry-level career seekers and career changers. Whether you are working full-time, part-time or are unemployed, this job and recruitment package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks. Your job and career goals are completed in 4 easy steps listed below. Step 1 - CompTIA Data+ Qualification The first step is completing the CompTIA Data+ Qualification accredited by CompTIA. This professional international industry-recognised qualification teaches you the essential skills of a Data Analyst. You will cover skills such as data mining, manipulating data, visualising data, and reporting on data. Study time for the qualification is approximately 30 hours and qualification is achieved by completing a 1-hour multiple choice exam. The course is provided online and comes complete with exam simulators and revision tools. You will be provided with access to a tutor and a 1-hour online revision workshop prior to sitting your exam. This qualification will set you on a route to becoming a data analyst. Step 2 - Data Administration Training Data is extracted using various method which are normally IT driven. Therefore, we will provide you with access to the following additional courses to ensure you are suitably employable as a data analyst. Microsoft excel - to expert level. Learn SQL - the programming language used for extracting data from more complex databases. Learn Python 3 - Python 3 is a simple to use programming language used by many analysts. Learn Tableau - Tableu is a tool which analysts use to build visually appealing dashboards for complex data making it easier for stakeholders to comprehend. Study time for these courses is approximately 30-60 hours and qualification is achieved through completion of the course with no exam. Step 3 - Business Analysis Foundation Business Analysts and Data Analysts often work very closely together and indeed many Data Analysts become Business Analysts and vice versa. Adding a Business Analyst Foundation certificate will make you much more employable and enable you to cross over into business analyst roles and hybrid roles. Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Study time for this course is approximately 15 hours and qualification is achieved through an online BCS exam. Step 4 - Recruitment Support Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable role based on your new qualifications and any other experience you may have. We have been helping candidates start and build careers in the project management industry since 2007 and have a 4.8 Trustscore on Trustpilot. Our Recruitment Support team will help you work through job applications, interviews and provide you with a full cv review based around your new qualification and written to maximise your chances of obtaining a role in the project management sector. They will provide you with guidance as to which roles our most suitable for you as an entry level project sector worker aiming to become a project manager. This will include mock job interviews as well as any help you feel you need. Our money back guarantee If after 1 year of passing your formal qualifications, we have been unable to help you secure a role, we will refund your study fees minus the cost of the exams. However, we are normally able to help candidates find their first role within 6 months of qualifying and for locations based close to major cities this is often reduced to less than 3 months. Check our testimonials from the hundreds of candidates we have already helped. What Now? To accommodate candidates, the training element of the package is available on finance terms of up to 1 year. This enables you to get qualified and start in your new role without having to fund all the training costs up front. Enquire now and one of our experienced Career Consultants will contact you within 4 working hours to answer any questions that you may have and to assist you in taking the first step towards your Data Analyst Career aspirations.
Citrus Recruit are excited to be recruiting for an Applications Analyst for a Solihull based company. You'll work with other teams across the business to gather system requirements, contribute to solution design, and assist with implementation efforts. Additionally, you'll liaise with third-party software providers, support application testing and updates. In this role, you'll become an expert in business applications, expanding your knowledge to provide support and advice to internal stakeholders. Responsibilities & day to day duties As an Applications Analyst you will be responsible for: Act as key liaisons for all incoming EDI, setting up new suppliers, providing support and advice as required. Produce and maintain departmental documentation as agreed with the Application and Data Manager. Investigate and propose new solutions and systems to support the business. Perform root cause analysis for reoccurring & business critical incidents. Liaise with 3rd party software and service providers for application and systems support. Assist with the testing and release of applications updates and enhancements. Skills & experience required. At least 6-12 months experience in an Applications Analyst role. Technical knowledge and experience of IT Applications. Knowledge of SQL Server, including query writing. Knowledge of XML and XSLT. Experience of working with different EDI formats. Experience or knowledge of reporting tools such as Jet or PowerBI. Benefits Salary of up to £40,000 DOE Hybrid working 3 days in the office 25 days holiday plus bank holiday Car parking Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
Apr 20, 2024
Full time
Citrus Recruit are excited to be recruiting for an Applications Analyst for a Solihull based company. You'll work with other teams across the business to gather system requirements, contribute to solution design, and assist with implementation efforts. Additionally, you'll liaise with third-party software providers, support application testing and updates. In this role, you'll become an expert in business applications, expanding your knowledge to provide support and advice to internal stakeholders. Responsibilities & day to day duties As an Applications Analyst you will be responsible for: Act as key liaisons for all incoming EDI, setting up new suppliers, providing support and advice as required. Produce and maintain departmental documentation as agreed with the Application and Data Manager. Investigate and propose new solutions and systems to support the business. Perform root cause analysis for reoccurring & business critical incidents. Liaise with 3rd party software and service providers for application and systems support. Assist with the testing and release of applications updates and enhancements. Skills & experience required. At least 6-12 months experience in an Applications Analyst role. Technical knowledge and experience of IT Applications. Knowledge of SQL Server, including query writing. Knowledge of XML and XSLT. Experience of working with different EDI formats. Experience or knowledge of reporting tools such as Jet or PowerBI. Benefits Salary of up to £40,000 DOE Hybrid working 3 days in the office 25 days holiday plus bank holiday Car parking Citrus Recruit acts as an employment business when introducing candidates for permanent employment with a client. We take pride in being an equal opportunity employer that celebrates diversity. Our commitment to inclusion means that we seek out the best candidates for every role, regardless of their gender, age, race, sexual orientation, disability, religion, or any other protected characteristic. While we make every effort to reach out to all candidates. If you don't receive a response within 7 days of applying, please understand that your application has not progressed on this occasion. Please review our website for further and upcoming opportunities.
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role You'll develop your skills in the most exciting industry ready technology available today. You'll be working closely with other developers, designers, analysts and testers to create, maintain and modify systems to meet the demands of the client. You will creatively solve complex problems during dynamic and meaningful projects. You will write clean, efficient, and well-documented code, troubleshoot and debug issues with existing software, participate in code reviews and provide feedback and new ideas, ironing out the project requirements or planning on how to tackle challenges. Discover, research and learn new technologies to stay up to date with the latest trends in the industry. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck
Apr 20, 2024
Full time
About Sparta Global Embark on a transformative career journey with Sparta Global, where diversity, innovation, and passion for technology converge. We welcome individuals from all backgrounds, offering not just jobs, but dynamic careers in the tech industry. You'll work alongside enthusiastic professionals, receiving top-tier training and mentorship to hone your skills for success in both public and private sectors. Our commitment to designing impactful careers and coaching future leaders is evident in our over 10 prestigious awards in Learning & Development and Equality, Diversity & Inclusion. As a Top 20 Employer for Social Mobility and a proud B-Corp certified organisation, we're not just advancing careers; we're fostering a more diverse, equitable, and inclusive tech landscape. Join us in shaping the future of technology - where your growth is our mission, and your success, our pride. Apply now to be part of our award-winning team at Sparta Global.? About this role You'll develop your skills in the most exciting industry ready technology available today. You'll be working closely with other developers, designers, analysts and testers to create, maintain and modify systems to meet the demands of the client. You will creatively solve complex problems during dynamic and meaningful projects. You will write clean, efficient, and well-documented code, troubleshoot and debug issues with existing software, participate in code reviews and provide feedback and new ideas, ironing out the project requirements or planning on how to tackle challenges. Discover, research and learn new technologies to stay up to date with the latest trends in the industry. We're not expecting you to have the proficiencies right away - that's where our award-winning Academy comes in. We are the experts in building skills and confidence in a fun and supportive environment that will not only challenge you but also develop your specialist capabilities ready to work on our clients' projects. What we're looking for. To be successful for this role you will demonstrate a level of ability in C#, Java or similar. You will be passionate about technology and eager to learn programme development to an advanced level. We're seeking candidates who can exemplify our values: Empathy and Diversity: Integrity, respect, and a commitment to inclusivity. Drive: A goal-oriented mindset with pride in exceeding targets. Collaboration: A team-focused approach, fostering positive relationships. Innovation: Curiosity, creativity, and openness to diverse ideas. Flexibility: Adaptability and composure in the face of change.? As a national organisation with clients across the UK, we require flexibility and a willingness to relocate post-remote training. Deployment locations vary and cannot be guaranteed. We encourage applications from diverse backgrounds and experience levels. Eligibility to work in the UK by the start of employment is mandatory.? Why you should apply:? Our environment is designed to nurture your talents and skills, your hard work and progress are not just appreciated - they're tangibly rewarded. We conduct performance-based reviews every six months, offering you the chance to increase your earning potential twice a year. This regular appraisal system is our way of ensuring that your efforts and achievements are consistently recognised and rewarded.? We also provide: 20 days annual leave + bank holidays. An extra day off for your birthday. Pension. Discounted gym membership. Eye care. Death in service cover. Cycle to work scheme. Season ticket loan. Employee assistance program. Yearly budget for personal development. Access to alumni and community networks. Opportunities to be brand ambassadors. Being employed by Sparta Global is an investment in your future that pays dividends along the way. We give you breadth of experience and skills, along with increasing opportunities to develop further and earn more. No two career paths look the same at Sparta. Our Recruitment Process:? Begin your journey via our supportive recruitment process. Apply online and our team will promptly review your application, contacting successful candidates within 48 hours to initiate the next steps. If you pass our initial screening, candidates will proceed to online assessments which vary depending on the opportunity you are applying for. The final stage is a competency interview, here you'll have the opportunity to impress us with your ability to communicate effectively and exhibit behavioural competencies through relevant examples. We're looking for candidates who can demonstrate a collaborative spirit and a growth mindset. Your dedicated Talent Team member will be with you every step of the way to support and answer any questions you have. You can also visit our YouTube channel to gain valuable insights and expert advice on virtual interviews, strategies to manage nerves, and tips on nonverbal communication. We look forward to receiving your application - good luck
Business Systems Analyst Systems Implementation Subscribe Insurance London Market LONDON / CONTRACT / HYBRID A London Market client has a requirement for a Business Analyst to join their London based change team for a 6-month initial assignment to support a systems implementation programme. Key Responsibilities: Analysis of business problems and requirements and their translation into structured documentation suitable for use by 3rd parties or internal development teams. Apply appropriate tools and methodologies to document, analyse and maintain traceability of business requirements Proactively identify and resolve business process and IT issues Identify and analyse existing 'business as usual' inefficiencies Liaise between the business, IT and external parties Coordinate user involvement at all stages of the business change cycle, from initial problem analysis through to user acceptance testing, warranty period and beyond Work with Service Management to ensure that change initiatives transition smoothly into the live environment, with all appropriate documentation and business as usual processes in place Work with internal or external development teams to ensure that deliverables are of excellent quality and within the scope of the appropriate change initiative
Apr 20, 2024
Full time
Business Systems Analyst Systems Implementation Subscribe Insurance London Market LONDON / CONTRACT / HYBRID A London Market client has a requirement for a Business Analyst to join their London based change team for a 6-month initial assignment to support a systems implementation programme. Key Responsibilities: Analysis of business problems and requirements and their translation into structured documentation suitable for use by 3rd parties or internal development teams. Apply appropriate tools and methodologies to document, analyse and maintain traceability of business requirements Proactively identify and resolve business process and IT issues Identify and analyse existing 'business as usual' inefficiencies Liaise between the business, IT and external parties Coordinate user involvement at all stages of the business change cycle, from initial problem analysis through to user acceptance testing, warranty period and beyond Work with Service Management to ensure that change initiatives transition smoothly into the live environment, with all appropriate documentation and business as usual processes in place Work with internal or external development teams to ensure that deliverables are of excellent quality and within the scope of the appropriate change initiative
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Apr 20, 2024
Full time
Overall Job Purpose To plan and deliver IT change projects to the agreed time, quality and cost standards. Ensure that projects follow the Stonegate project governance framework. Work with IT colleagues to ensure that projects align with the IT strategy and roadmap. Work to ensure that business colleagues are fully engaged and can contribute to successful project delivery. This role is home based with weekly travel to our Head Offices in Solihull, depending on the number of projects being worked on at any one time. This role also requires national travel on a regular basis. Responsibilities: Team Leadership Provide leadership and direction to cross-functional project teams. Design project team structures and plans (with internal and external resources) to maximise effectiveness. Strategy and Planning Ensure project plans are comprehensive, deliverable, and appropriately resourced. Support continuous improvement of IT Development team processes and procedures. Development and Deployment Ensure that all projects conform to design and architectural standards provided by the IT Operations and Infrastructure Team. Create a suitable testing framework to ensure that change is non-disruptive. Engage with IT Operations and Infrastructure to ensure safe delivery into a production service. Project Management of the IT strategy, Cloud, EUC, Security and Workspace roadmap. Stakeholder Management Work closely with project stakeholders to ensure that projects are delivered in line with agreed expectations. Communicate project progress to all stakeholders. Identify and mange any issues impacting project delivery. Financial Management Provide strict financial control of project costs/budgets. Provide clear and transparent reporting of all IT development/project expenditure. Governance Identify, track, and manage project risks. Seek appropriate agreement from IT colleagues for solution designs. Ensure projects follow the Stonegate project governance framework. Supplier Management Work with suppliers to agree workable technical solutions and realistic deliver plans. Maintain relationships with all key supplier contacts. Budget & Staff Management Accountabilities Task management of IT project team (Business Analyst, 3rd party test resource etc.) Accountable for fiscal control of project budgets (£50k - £750k) Person Specification: Skills, Knowledge & Qualifications: Essential: Proven project delivery experience including management of multiple infrastructure workstreams, with strong technical understanding in this area. Experience of managing suppliers to deliver in line with agreed plans. Experience of working in a B2C, customer focussed company. A good communicator able to create accurate and informative summaries of complex project updates/issues. Stakeholder engagement and management Experience of project initiation including requirements gathering, agreeing scope and defining proposed solutions Numerate and highly comfortable with standard project management tools and packages Desirable: Hospitality experience Agile and/or PRINCE qualified (or appropriate practical experience) What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .