Hays Specialist Recruitment Limited
Sep 14, 2021
Full time
Infrastructure Engineer / 3rd Line Senior Infrastructure Engineer Lincoln Up to £40,000 Your new role You will assist in supporting business critical IT systems and implement new Infrastructure projects across my clients UK and European operations. The successful candidate will provide support to the 1st & 2nd line functions of the IT Infrastructure Team in addition to project activities. This role requires strong experience with VMware, Microsoft Windows Server (2012/16/19), Active Directory, Enterprise Wintel technologies and experience with the Microsoft Azure platform. Responsibilities As well as providing day-to-day 3rd and 4th line support for business-critical applications, you will also have a good all-round understanding of back-office infrastructure, with strong practical experience in managing, monitoring and maintaining a large, UK & European dispersed server estate. Actively contribute to continuous application and process improvement through product and documentation review, process refinement and systems configuration and implementation Handle, prioritise and effectively respond to a wide variety of user request encompassing issues including laptops, networks, backups, servers and software Contribute to service improvement through the monitoring and tracking of case closure to ensure SLAs are met Support the implementation of new technologies, solutions and services, in line with current industry standards and business strategy Providing 3rd and 4th line support of Physical and Virtual Windows Servers and associated Wintel back-office infrastructure e.g., AD, DFS, DHCP, DNS, ADFS, WDS, WSUS. Ongoing maintenance of standards and processes relating to Systems Engineering's services. Proactive scheduled maintenance, BCP, DR and capacity planning. Experience needed VMware ESXi v6.7/7.0, Microsoft Hyper-V Windows Server 2 Experience administering the O365 Microsoft stack Have extensive Microsoft OS Platform and Active Directory support experience Good understanding of Microsoft Azure as well as mail hygiene solutions such as Mimecast Experience of managing a mixture of physical, virtual/cloud and hybrid datacentre environments, along with experience of managing DR environments and managing failover DR environments, as well as substantial experience of troubleshooting and problem solving Windows patch management Knowledge of end point security/protection/encryption Good working knowledge of network infrastructure Experience of producing detailed documentation Accustomed to working within the ITIL framework Accustomed to working within an ISO 27001 accredited organisation Have a minimum of 5 years' experience in a similar role Have achieved Microsoft Certified Professional status and VMWare certified professional Veeam Backup Technologies Linux Technologies PKI Certificate infrastructure Avaya telephony platforms An understanding of HPE enterprise architectures around compute & storage (Simplivity Hyperconverged Platform) Experience of supporting Aruba Infrastructure - switches and access points Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk