About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
Apr 16, 2024
Full time
About the role
The primary purpose of this role is to develop, maintain, continuously improve, and support both internal and client-facing IT infrastructure, including servers, storage, networks, and telecoms systems. The successful candidate will report directly to our Global Infrastructure Lead, providing expert Infrastructure oversight, while working with the wider IT department to ensure the successful delivery and performance of our IT services the fulfillment of our obligations, and Service Level Targets.
What you will do
Takes a lead role in completing more complex project tasks to enable the on-time, within-budget, and scope delivery of IT Infrastructure projects.
Takes a lead role in conducting more complex root cause analysis to identify and resolve complex problems impacting IT Infrastructure.
Work with the global IT team to undertake maintenance activities to ensure that the servers (both Cloud and on-premise) are secure to make sure IT infrastructure remains available and ‘fit for purpose’
Perform L2 and L3 incident management for Desktop and Server Infrastructure Technologies Supporting the systems administrator(s) with BAU support, providing an escalation point for high-level users and issues
Infrastructure innovation, in line with business plans and software development
Develop an understanding of ISO 27001 and assist with audits, compliance, and policy development
Perform root-cause analysis on cyber and compliance risks
Out-of-hours work to support global teams when required
Takes a lead role in developing documentation for the more complex technical areas. Mentor less experienced team members in the execution of their duties
Ensure security compliance of the IT infrastructure by carrying out remedial actions as required
What we are looking for
Excellent working knowledge of The Microsoft Cloud services and experience of building solutions around the,
Solid technical experience in supporting Microsoft server infrastructure (hardware and software)
Team Leader experience, generally focused around mentoring junior members of the team
Experienced engineer with an excellent record of server infrastructure, medium and large schedule rolls of Cloud first infrastructures
Experience working with MS Windows Server 2012/R2, ADFS, AD MS SharePoint, Exchange, PowerShell, Skype for business, Teams, O365, and Intune.
Working knowledge and experience of Hyper-V is essential
Experience of SQL server management
Technical experience Office 365 and administration of MS Azure
Be able to demonstrate advanced networking skills
Working knowledge of Microsoft Teams and Microsoft PowerApps and power platform builds
Knowledge of Microsoft Dynamics 360 or equivalent
Experience supporting Azure DevOP’s platforms, Maintain Blob Storage as well as other Microsoft cloud technologies
Have a positive ‘can do’ attitude, be willing to go the extra mile and suggest improvements to departmental processes
IT Project Management (Technical side) desirable
Excellent communication skills at all levels, be able to provide updates to the relevant individuals / teams as and when necessary
Solid understanding of General IT equipment e.g., Switch, routers, SaaS etc.
Experience in cybersecurity is desirable
Experience of 27001 is desirable (not audit level)
Experience designing and implementing CRM Systems is desirable
NB: The successful candidate will be required to pass our security screening procedures.
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Design and develop RF circuits and systems for telecom products, including transceivers, amplifiers, filters, Clocks circuits and antennas.
Participate in the full life cycle of telecoms Radio product development, from specification and design through implementation, testing and support.
Conduct feasibility studies and perform RF simulations to optimise system performance.
Coordinate design review activities to ensure that designs meet their requirements.
Collaborate with cross-functional teams, including hardware, firmware and software and test engineers to ensure seamless integration of RF circuits into overall product design.
Conduct testing and validation of RF designs, troubleshooting and resolving any issues that arise during the development process.
Create and maintain comprehensive documentation for the RF Design, including design specifications, debug guide and user manuals.
Work closely with manufacturing teams to ensure successful transfer of RF designs into production.
Stay current with industry trends and emerging technologies in RF and telecom to contribute innovative ideas to product development.
Develop/maintain supplier relationships.
Candidate requirements
Bachelor’s or master’s degree in Electrical and Electronic engineering or related fields.
Experience with 4G and beyond technologies.
Over 8 years’ proven Industrial experience in RF circuit design for telecom products, with a focus on wireless communication systems.
Knowledge of RF front-end modules, Clocks, FPGA functionalities and architectures.
Proficiency in RF simulation tools and design software (e.g., ADS, HFSS).
Experience with measurement equipment such as network analysers and spectrum analysers.
Familiarity with multi-layer PCB layout and design considerations for RF circuits.
Familiarity with industry standards and regulations related to RF and wireless communication.
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Excellent verbal and written communication skills.
Apr 05, 2024
Full time
About the role
We are an innovative high-tech next-generation telecommunications start-up based in the Surrey area, actively seeking exceptionally talented engineers to join our dynamic team. As part of this role, your focus will span the entire development lifecycle, from concept through to volume production. You will be engaged in every aspect of the development process to ensure successful outcomes. This role requires a strong emphasis on multi-functional collaboration and fostering a robust team spirit. We are seeking candidates with a flexible working attitude, a team player who can also demonstrating the ability to work autonomously and take responsibility in a dynamic environment.
Responsibilities
Design and develop RF circuits and systems for telecom products, including transceivers, amplifiers, filters, Clocks circuits and antennas.
Participate in the full life cycle of telecoms Radio product development, from specification and design through implementation, testing and support.
Conduct feasibility studies and perform RF simulations to optimise system performance.
Coordinate design review activities to ensure that designs meet their requirements.
Collaborate with cross-functional teams, including hardware, firmware and software and test engineers to ensure seamless integration of RF circuits into overall product design.
Conduct testing and validation of RF designs, troubleshooting and resolving any issues that arise during the development process.
Create and maintain comprehensive documentation for the RF Design, including design specifications, debug guide and user manuals.
Work closely with manufacturing teams to ensure successful transfer of RF designs into production.
Stay current with industry trends and emerging technologies in RF and telecom to contribute innovative ideas to product development.
Develop/maintain supplier relationships.
Candidate requirements
Bachelor’s or master’s degree in Electrical and Electronic engineering or related fields.
Experience with 4G and beyond technologies.
Over 8 years’ proven Industrial experience in RF circuit design for telecom products, with a focus on wireless communication systems.
Knowledge of RF front-end modules, Clocks, FPGA functionalities and architectures.
Proficiency in RF simulation tools and design software (e.g., ADS, HFSS).
Experience with measurement equipment such as network analysers and spectrum analysers.
Familiarity with multi-layer PCB layout and design considerations for RF circuits.
Familiarity with industry standards and regulations related to RF and wireless communication.
Excellent problem-solving skills and the ability to work in a fast-paced, collaborative environment.
Excellent verbal and written communication skills.
Title : Senior Vulnerability Researcher Location : Solihull (2-3 days onsite, 2-3 days from home) Salary : Up to 80,000 depending on experience Clearance : There is a requirement to obtain SC clearance (possibly DV) as part of this role after employment, so please only apply if you are eligible and happy to go through the process. Our client, a cutting edge technology company involved in National Critical Infrastructure projects, is seeking a Senior Vulnerability Researcher to join their team. As a Senior Vulnerability Researcher, you will have a unique opportunity to work on and support cutting-edge cyber security and networking technologies on a national and international scale. You will be involved in research and development to secure telecommunications networks, making the UK the safest place to live and do business online. Working as part of a small team of Vulnerability Researchers, you will be responsible for tackling challenging cyber problems with a meaningful impact on national security. You will play a key role in establishing an industry-leading security facility. This role requires a strong focus on continuous learning and development, both for yourself and the team. You will have the opportunity to build a wider network of VR specialists across the telecoms industry, promoting knowledge sharing and skills development. You will need to have: Experience in multiple VR roles and/or organisations. A deep understanding of hardware and software development lifecycles and their impact on security practices. Applied knowledge of cryptographic algorithms. Knowledge of data structures, distributed systems, and virtualisation technologies. Reverse engineering experience and proficiency with debuggers. If you are an experienced and advanced Security Tester/Researcher, wanting to continue your development in an environment that can offer you the surroundings to grow and thrive, please apply for more information.
Apr 19, 2024
Full time
Title : Senior Vulnerability Researcher Location : Solihull (2-3 days onsite, 2-3 days from home) Salary : Up to 80,000 depending on experience Clearance : There is a requirement to obtain SC clearance (possibly DV) as part of this role after employment, so please only apply if you are eligible and happy to go through the process. Our client, a cutting edge technology company involved in National Critical Infrastructure projects, is seeking a Senior Vulnerability Researcher to join their team. As a Senior Vulnerability Researcher, you will have a unique opportunity to work on and support cutting-edge cyber security and networking technologies on a national and international scale. You will be involved in research and development to secure telecommunications networks, making the UK the safest place to live and do business online. Working as part of a small team of Vulnerability Researchers, you will be responsible for tackling challenging cyber problems with a meaningful impact on national security. You will play a key role in establishing an industry-leading security facility. This role requires a strong focus on continuous learning and development, both for yourself and the team. You will have the opportunity to build a wider network of VR specialists across the telecoms industry, promoting knowledge sharing and skills development. You will need to have: Experience in multiple VR roles and/or organisations. A deep understanding of hardware and software development lifecycles and their impact on security practices. Applied knowledge of cryptographic algorithms. Knowledge of data structures, distributed systems, and virtualisation technologies. Reverse engineering experience and proficiency with debuggers. If you are an experienced and advanced Security Tester/Researcher, wanting to continue your development in an environment that can offer you the surroundings to grow and thrive, please apply for more information.
My client, who are one of the leading mobile web browsers, is seeking a Spectrum And Regulatory Affairs Expert, to join their team in Surrey. The job's main purpose is to provide expert support to the spectrum strategy and telecoms technology development, the role will have a particular focus on working with ITU, national (Ofcom /ANFR) and regional (CEPT) spectrum regulators. Skills & Qualifications needed for the Spectrum And Regulatory Affairs Expert based in Surrey: A degree (or higher) in Engineering, Computer Science, Electronics, Natural Science, and Mathematics, or any other related discipline. Extensive experience in telecommunications regulation/standardisation/development, within the spectrum arena (ITU/CEPT/Ofcom related activities) and preferably with experience working as an active participant in regulatory meetings. Knowledge of spectrum and wave propagation A thorough understanding of the mobile telecommunications eco-system, with expert knowledge of aspects of RAN technologies in systems such as 2G, 3G, 4G, 5G, UWB, Wifi, Broadcast, as relevant to spectrum work. Background in RF design is appreciated. Hybrid working is available with this position along with sponsorship. APPLY NOW for the Spectrum And Regulatory Affairs Expert based in Surrey by sending your CV to (url removed) or by calling on (phone number removed)/ (phone number removed)
Apr 19, 2024
Full time
My client, who are one of the leading mobile web browsers, is seeking a Spectrum And Regulatory Affairs Expert, to join their team in Surrey. The job's main purpose is to provide expert support to the spectrum strategy and telecoms technology development, the role will have a particular focus on working with ITU, national (Ofcom /ANFR) and regional (CEPT) spectrum regulators. Skills & Qualifications needed for the Spectrum And Regulatory Affairs Expert based in Surrey: A degree (or higher) in Engineering, Computer Science, Electronics, Natural Science, and Mathematics, or any other related discipline. Extensive experience in telecommunications regulation/standardisation/development, within the spectrum arena (ITU/CEPT/Ofcom related activities) and preferably with experience working as an active participant in regulatory meetings. Knowledge of spectrum and wave propagation A thorough understanding of the mobile telecommunications eco-system, with expert knowledge of aspects of RAN technologies in systems such as 2G, 3G, 4G, 5G, UWB, Wifi, Broadcast, as relevant to spectrum work. Background in RF design is appreciated. Hybrid working is available with this position along with sponsorship. APPLY NOW for the Spectrum And Regulatory Affairs Expert based in Surrey by sending your CV to (url removed) or by calling on (phone number removed)/ (phone number removed)
In Technology Group
Burton-on-trent, Staffordshire
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
In Technology Group Limited
Burton-on-trent, Staffordshire
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Location : Burton-Upon-Trent, Staffordshire Salary : GBP 26,000 plus fantastic benefits Interviewing Immediately - Apply Now My client is one of the longest serving telecoms company who are looking an ambitious IT Support Engineer who join their ever growing team! We are looking for someone who is looking to excel and hit the ground running in a well exposed 1st and 2nd Line Service Desk / Telecoms position. As mentioned, this is an amazing chance for somebody to be challenged every day, cover a wide scope of new and existing technologies, and to progress through the ranks as a result! . Ideal candidates will have a significant experience working within an IT/Telecoms support environment, whilst also having a strong technical stack across Windows OS/Server, Troubleshooting, Server/Desktop Support, Networking and Routing/Switching. My client also understand the importance of employee progression, hence why the successful candidate will be exposed to paid training and progression programmes, as well as a company car to travel to their client sites. We are looking for someone with the following skills - Windows OS/Server IT/Telecom Support Experience Hardware, Software & Network Troubleshooting Server/Desktop Support Existing 1st and 2nd Line Service Desk Experience Networking stack - DNS, DHCP, TCP/IP, Routing & Switching If you are interested in this role and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this email. Thank you. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Telecoms or Security Engineer Up to 35,000 DOE + vehicle We are looking for an experienced Security or Telecoms Engineer for a fast-growing and ambitious company in a role that entails the installation, servicing and maintenance of their Telecoms and Security solutions. Applicants must have experience in one of these areas, and the company will train you up in the other for you to become a more multi-disciplined engineer. Working out of the company base in North Lanarkshire so applicants should ideally reside within a reasonable distance, this role will cover mainly Central Scotland but also a bit further afield as well when required. Applicant must have product related experience in installing, programming and training customers on how to operate their Security systems (CCTV and Alarms) or Telecoms systems (telephone systems, lines, connectivity, photocopiers). Applicants will ideally have a minimum of 3 years related experience and be familiar with configuration, monitoring and fault finding, and also be interested in a role where they would get the opportunity to learn about the installation and maintenance of other technology products that they do not already have experience in. A competitive salary depending on experience is available to the right candidate, and a company vehicle, laptop, mobile, etc is also supplied as standard. Applicants must of course have a full driving licence to be considered for this position. Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply then please do so through the link provided, and please also provide your CV in Word format. Due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression.
Apr 19, 2024
Full time
Telecoms or Security Engineer Up to 35,000 DOE + vehicle We are looking for an experienced Security or Telecoms Engineer for a fast-growing and ambitious company in a role that entails the installation, servicing and maintenance of their Telecoms and Security solutions. Applicants must have experience in one of these areas, and the company will train you up in the other for you to become a more multi-disciplined engineer. Working out of the company base in North Lanarkshire so applicants should ideally reside within a reasonable distance, this role will cover mainly Central Scotland but also a bit further afield as well when required. Applicant must have product related experience in installing, programming and training customers on how to operate their Security systems (CCTV and Alarms) or Telecoms systems (telephone systems, lines, connectivity, photocopiers). Applicants will ideally have a minimum of 3 years related experience and be familiar with configuration, monitoring and fault finding, and also be interested in a role where they would get the opportunity to learn about the installation and maintenance of other technology products that they do not already have experience in. A competitive salary depending on experience is available to the right candidate, and a company vehicle, laptop, mobile, etc is also supplied as standard. Applicants must of course have a full driving licence to be considered for this position. Applications will be treated with the strictest of confidence. If you feel that you meet the requirements for this role and would like to apply then please do so through the link provided, and please also provide your CV in Word format. Due to application levels and the specific requirements for this position, only the most suitable applicants can normally be contacted for further progression.
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Apr 19, 2024
Full time
About us PTS specialise in workplace transformation we create intelligent, more efficient physical and digital spaces. With a rich history spanning four decades, PTS has supported clients globally, offering expertise, independent advice and delivering solutions that drive improved experience, collaboration, productivity, and safe, sustainable environments. We are engaged with some of the world's largest brands, on iconic projects that are shaping the future of how we live and work, and are now growing our multimedia, design & modelling teams. Overview of the Role Design Engineer for the PTS Physical Infrastructure Practice: Working as part of a multi-skilled team, provide structured cabling and telecoms design services to PTS clients. Convert client requirements from concept design to a fully functional solution and manage the tendering process and quality assurance of the installation. Liaise with other consultancies and internal PTS teams to perfect a coordinated design. Always represent PTS in a professional manner and exercise good communication skills with the Client, other design bodies and contractors Description of Duties Prepare and issue RIBA stage 2, 3 and 4 documentation including: plans; elevations, drawings and schedules to exacting standards using PTS in-house formats. Attend Client and design team meetings to provide advice on PI design items and ensure relevant standards are met. Ensure actions arising are tracked and resolved in a timely manner. Liaise with the architectural, mechanical, electrical, security and AV disciplines, etc. to produce coordinated designs. Carry out due diligence on equipment room placement and cable pathways. Prepare equipment room electrical and heat loading reports. Prepare cost estimations using PTS in-house toolsets. Prepare CDM designers' risk assessments. Attend installation team meetings, respond to requests for information and approve technical submittals and drawings. Carry out Equipment Room ready inspections. Carry out witness testing of installations on the Client s behalf. Provide weekly project status updates. Ensure PTS adherence to agreed scope of works raising and tracking change requests. Adopt PTS ISO 9001 quality procedures and ensure they are adhered to. Ensure that technical skills are kept up to-date and continually improved. Ensure proper time recording. Relevant Experience and Qualification Candidates should have experience in a technical structured cabling environment including design; estimation; installation and quality assurance. Understand the complexities of structured cabling installations in construction environments. Previous experience in data centre SCS design and campus distribution is an advantage. Relevant qualifications such as Certified Network Infrastructure Design (CNID ), Certified Network Infrastructure Design Professional (CNIDP ), BICSI Registered Communications Distribution Designer (RCDD), Certified Network Cable Installer (CNCI ), or Certified Network Infrastructure Technician (CNIT ) would be advantageous. Background and Responsibilities The role will suit someone who can meet multiple deadlines, as well as prioritise and thrive under pressure. Ideally candidates will have experience in the construction or IT industry. The successful candidate should have the ability to liaise with and confidently influence stakeholders along with the ability to work across several disciplines. Personal Qualities Excellent writing and literacy skills, in particular proof reading Excellent command of the English language Meticulous eye for detail Honest and forthright with the ability to challenge constructively. Self-motivated Ability to act on own initiative. Team player Methodical process orientated approach Excellent interpersonal skills A proactive and professional attitude . Equal Opportunities PTS is an Equal Opportunities employer and applicants are selected solely based on their relevant aptitudes, skills, and abilities. No applicant shall receive less favourable treatment on the grounds of sex, marital status, civil partnership status, gender identification, pregnancy, maternity, colour, race, nationality, ethnic origin, religion, belief, sexual orientation, disability, age. This is not an exclusive list.
Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
Apr 19, 2024
Full time
Role: UC Engineer Location: South East (Field Based) Competitive Salary: £32,000- £38,000 Per Annum + Car Allowance Fantastic Hours: 8:30 to 17:30 Monday- Friday The task at hand: The UC Engineer is responsible for installing and maintaining telecoms equipment and solutions on behalf of the Engineering Team at Onecom to the highest standard. The UC Engineer works on the Service Desk, advising customers on general queries and remotely diagnosing faults through to resolution and attending customer sites to rectify any faults that cannot be resolved remotely. The UC Engineer completes installation and upgrade projects throughout the UK. You'll be great in this role if: - You have the ability to achieve and maintain UC Engineering Accreditation at Professional level in the following technology areas: Voice Communications UC and Collaboration Contact Centre Cloud - You have technical accreditation for Gamma Horizon (Vox) portfolio and 8x8 portfolio- You can work on multiple projects at the same time- You have experience in working with ISDN, SIP and diagnostic tools- You demonstrate a positive "can-do" attitude- You have a passionate for customer service- You have working knowledge of networking technologies What you'll be busy doing: -Attend customer sites throughout the UK to carry out the following: Installation of UC systems and associated applications On-going maintenance and support of UC solutions - Undertake site surveys, audits and system backups- Provide telephone support and remote diagnostics to customers- Use of supplier portals to raise and escalate customers' support queries through to completion- Maintain and update all relevant installation and maintenance documentation and service support tickets- Deal with any technical escalations that are passed over from a Service Desk Engineer and manage outstanding service issues through to prompt resolution- Participate in a 24 hour call out rota Onecom Perks and Benefits: Agile working: Enabling our people to work where they work best, using our Agile Working Policy Holidays: 25 days holiday plus bank holidays and the option to Buy/Sell 5 days a year Birthday Break: Day off for your birthday, during your birthday month MyTime: 12 paid hours a year to use for early finishes, appointments, or longer lunch breaks Electric Car Scheme: Purchase a brand-new electric car through our EV Scheme Wellbeing: Discounted Gym membership, free access to guided meditation and sleep stories, subsidised Fitbit, Cycle to work scheme, Free breakfast & fresh fruit in our offices, Eye-care vouchers, Financial Wellbeing support Pension: We offer 9% combined pension contribution Lifestyle: 4 x Salary life assurance, Employee Assistance Programme, 24/7 access to Mental Health support Parental Leave: Enhanced Parental Leave policy (based on length of service), whether you or your partner are giving birth, going through surrogacy or adoption Rewards: Quarterly employee reward programme and annual awards Discounts: Discounts on tech Referral Incentive: You'll receive a bonus for each successful friend or family member you refer Socials: Work hard and play hard with our all-expenses paid company events and parties Foundation: Paid time off to support your chosen charity initiatives and events for our Charity partners Academy: Limitless professional development with access to our in-house training academy Who we are Onecom is the recognised provider of Communication Technology, trusted by UK Organisations to deliver unparalleled expertise and simply brilliant customer experiences to more than 800,000 Corporate citizens globally. We've built an award-winning team of 650+ ambitious, inspiring and innovative individuals. We're driven by our pride in our brand and our dedication to create a market-leading environment where our people can be the best version of themselves. Want to join our journey? Apply Now. Equity, Diversity & Inclusion Onecom wants to meet the aims and commitments set out in our Equal Opportunities Policy. This includes not discriminating under the Equality Act 2010 and building an accurate understanding of the make-up of our talent pools in encouraging equity, diversity and inclusion. We ask candidates to complete our equality monitoring form as part of the application process. Responses are anonymous and the data gathered will be used to inform our future initiatives. Notice to Recruitment Agencies Onecom operates a direct sourcing model and does not accept speculative CVs
IT Infrastructure Engineer, Remote, with occasional travel to UK sites, 45K-50K The core infrastructure for the group is based on the Microsoft Azure and M365 Cloud platforms, and a proven track record in Azure and M365 administration and optimisation is essential. The role will involve a significant element of network management, and will require a solid understanding and practical experience in networking technologies (ideally including SD-WAN) and local area network management. The role will also involve elements of security management and support, and previous experience of security tools administration would be highly desirable. What You'll do Infrastructure management, support and delivery for Group IT services. Infrastructure third-line support covering Servers, networking, telephony, M365 and security systems Microsoft Azure administration, enhancements and support SD-WAN management and support (based on Fortinet technology) LAN management and support including VLAN's, switch configuration and setup Microsoft 365 applications deployment and support Microsoft Defender platform management and support Security tools administration and support, including event management Telecoms management and support, covering Cloud PBX and IVR platforms PowerShell Scripting and support Problem management, including root cause analysis and pro-active identification of infrastructure risks Contributing to the IT roadmap and service improvement plans for infrastructure services Responding to alerts generated from infrastructure monitoring tools, and resolution within SLA Implementing changes in line with the IT change management process and CAB Building close relationships with all IT teams, IT users and third-party vendors. What You'll need Proven track record in IT infrastructure management and support (at enterprise-level) A thorough understanding of modern IT Infrastructure technologies and tools including Cloud delivery, M365, networking, telephony and security systems MS Azure deployment and administration experience is essential Extensive experience in the management and support of the M365 technology stack Microsoft Defender platform management and support Previous SD-WAN management and support experience is highly desirable (based on Fortinet technology) LAN management and support - including VLAN's, switch configuration and setup - is essential Security tools administration and support (previous Cyber Essentials/ISO27001 experience desirable) Cloud PBX and IVR management and support (desirable) PowerShell Scripting knowledge and skills Flexibility to be able to travel and work out of hours where required
Apr 19, 2024
Full time
IT Infrastructure Engineer, Remote, with occasional travel to UK sites, 45K-50K The core infrastructure for the group is based on the Microsoft Azure and M365 Cloud platforms, and a proven track record in Azure and M365 administration and optimisation is essential. The role will involve a significant element of network management, and will require a solid understanding and practical experience in networking technologies (ideally including SD-WAN) and local area network management. The role will also involve elements of security management and support, and previous experience of security tools administration would be highly desirable. What You'll do Infrastructure management, support and delivery for Group IT services. Infrastructure third-line support covering Servers, networking, telephony, M365 and security systems Microsoft Azure administration, enhancements and support SD-WAN management and support (based on Fortinet technology) LAN management and support including VLAN's, switch configuration and setup Microsoft 365 applications deployment and support Microsoft Defender platform management and support Security tools administration and support, including event management Telecoms management and support, covering Cloud PBX and IVR platforms PowerShell Scripting and support Problem management, including root cause analysis and pro-active identification of infrastructure risks Contributing to the IT roadmap and service improvement plans for infrastructure services Responding to alerts generated from infrastructure monitoring tools, and resolution within SLA Implementing changes in line with the IT change management process and CAB Building close relationships with all IT teams, IT users and third-party vendors. What You'll need Proven track record in IT infrastructure management and support (at enterprise-level) A thorough understanding of modern IT Infrastructure technologies and tools including Cloud delivery, M365, networking, telephony and security systems MS Azure deployment and administration experience is essential Extensive experience in the management and support of the M365 technology stack Microsoft Defender platform management and support Previous SD-WAN management and support experience is highly desirable (based on Fortinet technology) LAN management and support - including VLAN's, switch configuration and setup - is essential Security tools administration and support (previous Cyber Essentials/ISO27001 experience desirable) Cloud PBX and IVR management and support (desirable) PowerShell Scripting knowledge and skills Flexibility to be able to travel and work out of hours where required
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Apr 19, 2024
Full time
We have a fantastic opportunity for a Technical Coordinator to join our team within Vistry South Central Midlands, at our Coleshill office. As our Technical Coordinator you will be responsible for establishing all Private and Adoptable infrastructure that connects a new development, from roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers' expectations whilst ensuring best value to the business unit. Your role will involve procuring, coordinating, managing and reviewing the development of Engineering drawings, technical reports, utility designs and site constraints to enable any given residential development to be built as intended. As well as working with the wider teams to ensure designs are understood, cost effective and accurately implemented. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality HND or equivalent in Civil Engineering Experience in a similar role with a residential developer Experience working within residential house building or within fields directly relating to residential house building Experience reviewing and understanding Civil Engineering designs. Good level of IT literacy with experience of AutoCAD, Outlook, Excel & Word, Comfortable using engineering related software like AutoCAD and Civil3D and Micro drainage Awareness of engineering regulatory requirements in housebuilding Excellent attention to detail particularly when reviewing highly technical documentation An awareness of road and sewer design as well as the associated technical approval process Organisation skills and time management with ability to multi task. Enjoy working with people to deliver the best solution whether that be by applying existing knowledge or thinking creatively to develop bespoke solutions Ability to analyse problems and deliver solutions. Take pride in what you do and are open to new ideas in order to fully explore and correctly implement them. Be able to interpret the designs and technical demands of others. Ability to clearly and concisely report on engineering issues to the wider business and ensure that any cost movement is communicated and mitigated Ability to take the lead in site meetings at the initial stages of build ensuring that infrastructure delivery is achieved. Desirable - Hold and appropriate engineering degree of BSC / BENG Experience in private practice producing detailed engineering designs and details alongside experience in a similar role Experience undertaking site appraisals Experience working within an Engineering role at mass volume residential house builder. Use of online drawing management systems such as Viewpoint Project management experience More about the Technical Coordinator role Assisting the Associate Engineering Director and Senior Civil Engineer in assessing engineering risks and opportunities in land acquisitions, and in developing land feasibility packs to aid the land team in bidding on new development sites. Assist the planning team to analyse and resolve engineering issues as part of the planning application and provide information as required to discharge planning conditions Ensure compliance with current building regulation and NHBC published standards and assist with site compliance where applicable Arrange and manage external consultants to undertake any Enabling works, Site Investigations, Topographical Surveys, CCTV and Ground penetrating radar surveys amongst others. Co-ordinate and manage consultants to developing detailed engineering design packages in both Civil and Structural disciplines. Work with external consultants to ensure that designs are cost effective and consider buildability and construction risks. Work with external consultants, utilities providers and local authorities to gain technical approvals and manage the implementation of associated legal agreements. Submission of all information to NHBC and obtaining approval of same for any Engineering related conditions. Attending Pre-Start Meetings and regular site project meetings whilst briefing all departments on matters related to the technical aspects of the development. Prepare all drawings and documents for Pre-Start Meetings, site start and regular project meetings as appropriate Procure and manage service provision on site including, Gas, Electric, Water and telecoms provision ensuring that best value is achieved whilst ensuring that all off site requirements are communicated to the wider business. Manage the implementation of on-site services between the stages of site acquisition and "go live" ensuring delivery does not form a constraint to the regional build programme, particularly in the provision of any off-site services and reinforcement works. Work closely with other construction and sales teams on resolving engineering issues on site whilst being present on site as much as required in the initial stages of build Ensure that site constraints are clearly identified and mitigated to ensure no hindrance to the regional build programme. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
My client is an award winning, internet service provider in the telecoms industry for more than 25 years. They are dedicated to delivering innovative connectivity solutions to SMEs across the United Kingdom, utilising our strong commitment to providing cutting-edge technology and exceptional customer service, empowering businesses to succeed in the digital age. They are seriously passionate about what we do and are determined to offer reliable services and a great customer experience by utilising their in-house engineering excellence to deliver our Wireless Fibre (WiMAX) solution, full fibre business parks deployment, and many more turnkey solutions. Their continued rapid development through planned investment and sustained growth, has meant we are seeing an ever-increasing demand for our services. Their focus is on customer-centric delivery to enable business and social changes, this ensures our customers are adaptable to new situations and developments. Responsibilities: Client Relationship Management: Build and nurture strong, long-term relationships with telecom operators and clients by understanding their business objectives and providing tailored solutions. Account Growth : Identify opportunities for upselling and cross-selling additional number portability services to existing clients, contributing to revenue growth and client satisfaction. Issue Resolution : Act as a primary point of contact for clients, addressing any concerns, issues, or inquiries promptly and effectively. Collaborate with technical and support teams to resolve client challenges. Market Awareness: Stay informed about industry trends, regulations, and changes related to number portability services, providing clients with relevant updates and insights. Reporting: Prepare regular reports on account status, performance, and upcoming opportunities for internal stakeholders and clients
Apr 19, 2024
Full time
My client is an award winning, internet service provider in the telecoms industry for more than 25 years. They are dedicated to delivering innovative connectivity solutions to SMEs across the United Kingdom, utilising our strong commitment to providing cutting-edge technology and exceptional customer service, empowering businesses to succeed in the digital age. They are seriously passionate about what we do and are determined to offer reliable services and a great customer experience by utilising their in-house engineering excellence to deliver our Wireless Fibre (WiMAX) solution, full fibre business parks deployment, and many more turnkey solutions. Their continued rapid development through planned investment and sustained growth, has meant we are seeing an ever-increasing demand for our services. Their focus is on customer-centric delivery to enable business and social changes, this ensures our customers are adaptable to new situations and developments. Responsibilities: Client Relationship Management: Build and nurture strong, long-term relationships with telecom operators and clients by understanding their business objectives and providing tailored solutions. Account Growth : Identify opportunities for upselling and cross-selling additional number portability services to existing clients, contributing to revenue growth and client satisfaction. Issue Resolution : Act as a primary point of contact for clients, addressing any concerns, issues, or inquiries promptly and effectively. Collaborate with technical and support teams to resolve client challenges. Market Awareness: Stay informed about industry trends, regulations, and changes related to number portability services, providing clients with relevant updates and insights. Reporting: Prepare regular reports on account status, performance, and upcoming opportunities for internal stakeholders and clients
Role Purpose The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support. You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours. As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business. Key Accountabilities Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet Partner with System Engineering to design/plan new solutions, technology roadmaps and projects Providing Level 3 technical expertise to resolve complex platform and customer experience issues Design and build innovative monitoring and maintenance procedures for institutionalised operations Drive engineering audits to ensure compliance to design considerations and golden parameters Design continual service improvement measures for Network infrastructure management Conduct engineering analysis to improve service efficiency for optimum use of Network resources Lead complex engineering pilots and trials with customers Oversee all major incidents RCA, customer reports and knowledge artefacts Leverage and manage engineering labs for RCAs, new solutions, and new technology integration Custodian of the Network Data Model and Network design authority Grow team capabilities by providing leadership and mentoring for less experienced team members Skills & Qualifications Engineering Degree or equivalent with 10+ years of telecoms experience 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators 5+ years of experience in running Network technology operations Strong understanding of e2e satellite communications engineering - from RF chain to networking Demonstrable leadership experience in managing technology partners and customers Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment Strong analytical, diagnostic and problem-solving skills Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications Strong competency to handle both strategic and operational topics Strong cross-functional stakeholder management & result orientated account management skills. Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape. Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP, iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless About Our Client Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring. Benefits A Competitive Salary, pension scheme, and life assurance & private medical insurance A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday Buy or sell up to 3 holiday days per annum Free access to the Employee Assistance Programme Enhanced Maternity Pay over and above the Statutory Maternity Pay Plus, a variety of excellent Employee Funded Benefits available to you Referral bonus payment up to £1,000 (payable upon completions of 3/6 months service) To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.
Apr 19, 2024
Full time
Role Purpose The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support. You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours. As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business. Key Accountabilities Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet Partner with System Engineering to design/plan new solutions, technology roadmaps and projects Providing Level 3 technical expertise to resolve complex platform and customer experience issues Design and build innovative monitoring and maintenance procedures for institutionalised operations Drive engineering audits to ensure compliance to design considerations and golden parameters Design continual service improvement measures for Network infrastructure management Conduct engineering analysis to improve service efficiency for optimum use of Network resources Lead complex engineering pilots and trials with customers Oversee all major incidents RCA, customer reports and knowledge artefacts Leverage and manage engineering labs for RCAs, new solutions, and new technology integration Custodian of the Network Data Model and Network design authority Grow team capabilities by providing leadership and mentoring for less experienced team members Skills & Qualifications Engineering Degree or equivalent with 10+ years of telecoms experience 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators 5+ years of experience in running Network technology operations Strong understanding of e2e satellite communications engineering - from RF chain to networking Demonstrable leadership experience in managing technology partners and customers Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment Strong analytical, diagnostic and problem-solving skills Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications Strong competency to handle both strategic and operational topics Strong cross-functional stakeholder management & result orientated account management skills. Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape. Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP, iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless About Our Client Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring. Benefits A Competitive Salary, pension scheme, and life assurance & private medical insurance A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday Buy or sell up to 3 holiday days per annum Free access to the Employee Assistance Programme Enhanced Maternity Pay over and above the Statutory Maternity Pay Plus, a variety of excellent Employee Funded Benefits available to you Referral bonus payment up to £1,000 (payable upon completions of 3/6 months service) To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.
ODIN Recruitment are currently looking to speak with Experience Structured engineers for a permanent role based in Bristol. The role will include To carry out the day-to-day moves, provisions and changes to existing copper and fibre optic cabling infrastructure. Upgrade of existing Telecommunication infrastructure within Site Exchange and Remote Buildings Installation of UPVC and steel containment as directed by the line management. Personal Qualities Organised and methodical Logical Good communication skills Analytical Self-directed / action-oriented Proactive Interpersonal sensitivity Calm under pressure in a fast-paced environment Problem-solving Key Skills and Requirements Preferred/Desirable skills Experience of terminating copper cabling (Category 5e, category 6 etc) CSCS/ ECS card essential Knowledge of OTDR testing Experience in the installation of containment systems (both Steel and PVC) Working to agreed drawings Able to work as part of a project team Working in customer facing environment Telecoms colour codes past and present including multi pair cables Package Basic Salary of up to 38,000 per year (DOE) Life Assurance Income Protection Holiday entitlement of 33 days per year Eye care vouchers Company Sick Pay Private medical Insurance
Apr 19, 2024
Full time
ODIN Recruitment are currently looking to speak with Experience Structured engineers for a permanent role based in Bristol. The role will include To carry out the day-to-day moves, provisions and changes to existing copper and fibre optic cabling infrastructure. Upgrade of existing Telecommunication infrastructure within Site Exchange and Remote Buildings Installation of UPVC and steel containment as directed by the line management. Personal Qualities Organised and methodical Logical Good communication skills Analytical Self-directed / action-oriented Proactive Interpersonal sensitivity Calm under pressure in a fast-paced environment Problem-solving Key Skills and Requirements Preferred/Desirable skills Experience of terminating copper cabling (Category 5e, category 6 etc) CSCS/ ECS card essential Knowledge of OTDR testing Experience in the installation of containment systems (both Steel and PVC) Working to agreed drawings Able to work as part of a project team Working in customer facing environment Telecoms colour codes past and present including multi pair cables Package Basic Salary of up to 38,000 per year (DOE) Life Assurance Income Protection Holiday entitlement of 33 days per year Eye care vouchers Company Sick Pay Private medical Insurance
Telecoms Engineer Plymouth £34k - 37k A great opportunity has arisen for a Telecoms/Data Engineer to work on a commercial project in Plymouth. A typical day would look like this:- • Onsite proactive and reactive response to customer demands • Configuring, installing and replacing network equipment as a key part of customer managed service provision • Conducting commissioning testing and production of associated reports. • Conducting and producing accurate WI-FI coverage test surveys and reports to company procedure • Assist in the management of service incidents and requests through on site diagnostics and 1st time fixes • Accurate and timely provision of documentation including Site Visit reports Management of van stock to ensure all customer re-visits are kept to a minimumWe are looking for an enthusiastic, motivated, self starter who wants to make this their own. We need the candidate to be able to work closely with clients. Deal with pricing, be hands on, work with estimating, planning their own day and there will be one place of work in Plymouth. Please get in touch if this sounds of interest. Sarah at RGB
Apr 19, 2024
Full time
Telecoms Engineer Plymouth £34k - 37k A great opportunity has arisen for a Telecoms/Data Engineer to work on a commercial project in Plymouth. A typical day would look like this:- • Onsite proactive and reactive response to customer demands • Configuring, installing and replacing network equipment as a key part of customer managed service provision • Conducting commissioning testing and production of associated reports. • Conducting and producing accurate WI-FI coverage test surveys and reports to company procedure • Assist in the management of service incidents and requests through on site diagnostics and 1st time fixes • Accurate and timely provision of documentation including Site Visit reports Management of van stock to ensure all customer re-visits are kept to a minimumWe are looking for an enthusiastic, motivated, self starter who wants to make this their own. We need the candidate to be able to work closely with clients. Deal with pricing, be hands on, work with estimating, planning their own day and there will be one place of work in Plymouth. Please get in touch if this sounds of interest. Sarah at RGB
Title: Networking & Security Engineer Salary: 21,000- 26,000 DOE Location: Preston Our client is a close-knit team with a passion for making a positive impact. As a Managed Service Provider, they specialize in delivering robust ICT solutions and support to businesses, schools, and charities across Lancashire. Join them in their mission to elevate their region and benefit from training opportunities and a chance to develop your existing expereince with Networking and Security technologies! We are seeking an individual with substantial experience in a similar role and a degree-level education is preferred. Candidates with a background in the education sector or private IT companies are highly desirable. Effective communication skills, proactive troubleshooting abilities, and the capacity to simplify complex technical issues for clients are essential qualities we value. Training opportunities with Cisco Meraki and CompTIA, peer mentoring, and the chance to make your mark within the company are integral parts of their welcoming environment. Responsibilities: As a Network & Security Support Engineer, your responsibilities will include being the primary point of contact for clients, providing day-to-day helpdesk support, managing web hosts, handling emails, and administering Microsoft 365. You will also conduct on-site visits to schools and businesses. Key Duties: Repair, maintain, install, and upgrade network infrastructure equipment such as routers switches and WIFI equipment as well as computers and servers. Implement backup and Disaster Recovery solutions, and monitor their effectiveness. Resolve client issues with various software applications and needs, demonstrating quick thinking and confidence in delivering successful outcomes. Core business responsibilities include relevant project delivery. Desired Skills and Experience (or a willingness to learn): WAN, LAN, and WiFi (Draytek, Omada, Unifi) DNS, WHM, cPanel hosting interfaces Telecoms application and hardware support Cybersecurity knowledge, including best practices and Endpoint Protection methods Azure/Entra, Microsoft 365, Windows Server, Active Directory, Group Policies Veeam, Hyper-V, VMware Benefits: Full-time 8:30-17:00 or part-time/reduced hours with a pro-rated salary. Canteen facilities Flexitime/Weekend options Free on-site parking Work-from-home options Please respond to this advert if you beleive you are suitable or if you know anyone that could be suited to this role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 19, 2024
Full time
Title: Networking & Security Engineer Salary: 21,000- 26,000 DOE Location: Preston Our client is a close-knit team with a passion for making a positive impact. As a Managed Service Provider, they specialize in delivering robust ICT solutions and support to businesses, schools, and charities across Lancashire. Join them in their mission to elevate their region and benefit from training opportunities and a chance to develop your existing expereince with Networking and Security technologies! We are seeking an individual with substantial experience in a similar role and a degree-level education is preferred. Candidates with a background in the education sector or private IT companies are highly desirable. Effective communication skills, proactive troubleshooting abilities, and the capacity to simplify complex technical issues for clients are essential qualities we value. Training opportunities with Cisco Meraki and CompTIA, peer mentoring, and the chance to make your mark within the company are integral parts of their welcoming environment. Responsibilities: As a Network & Security Support Engineer, your responsibilities will include being the primary point of contact for clients, providing day-to-day helpdesk support, managing web hosts, handling emails, and administering Microsoft 365. You will also conduct on-site visits to schools and businesses. Key Duties: Repair, maintain, install, and upgrade network infrastructure equipment such as routers switches and WIFI equipment as well as computers and servers. Implement backup and Disaster Recovery solutions, and monitor their effectiveness. Resolve client issues with various software applications and needs, demonstrating quick thinking and confidence in delivering successful outcomes. Core business responsibilities include relevant project delivery. Desired Skills and Experience (or a willingness to learn): WAN, LAN, and WiFi (Draytek, Omada, Unifi) DNS, WHM, cPanel hosting interfaces Telecoms application and hardware support Cybersecurity knowledge, including best practices and Endpoint Protection methods Azure/Entra, Microsoft 365, Windows Server, Active Directory, Group Policies Veeam, Hyper-V, VMware Benefits: Full-time 8:30-17:00 or part-time/reduced hours with a pro-rated salary. Canteen facilities Flexitime/Weekend options Free on-site parking Work-from-home options Please respond to this advert if you beleive you are suitable or if you know anyone that could be suited to this role. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Apr 19, 2024
Contractor
Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help assets to broadly reach more customers. You will be part of a team responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer technical issues, using collaboration, troubleshooting best practices and transparency within and across teams (e.g. swarming) Identify cases that require escalation (either technically or strategically) Create and maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/ engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with peer delivery roles; may be workload or specialty specific Nice to have but not essential Knowledge and demonstrated technical proficiency in SharePoint or Microsoft Teams. General understanding of Microsoft 365 administration principles. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire. Due to their on-going success, we now have an opportunity for a Senior Cloud Specialist to join their team. If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let's look at the role and responsibilities: You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time. You will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for. You will be required to collaborate with your team mates to deliver service targets, on your own and collectively. You will be responsible for heading up the delivery of hosted and broadband services and your role will grow in time as the business expands. Your responsibilities will also include on site and off site implementation of systems, including regular quality reviews with customers You'll also oversee all administration tasks for each customer: Hosted system builds / Orders / Leased lines / 365 / On prem/cloud IT solutions where needed. If this sounds like you - here's what we're looking for in the ideal candidate: A minimum of 2 years building phone systems on portals. A proven track record in service & implementation using hosted and IT products. The confidence and strong rapport building skills to be able to troubleshoot for a client on-site. The ability to be able to explain technical solutions to a client in a simple way. You'll be a Team Spirited person, who collaborates well with others and shares ideas. You must have pride in your work and be as quality obsessed as the rest of the team! Proven practise in delivering client focused solutions based on customer needs. Demonstrable results in managing multiple queries at a time, with attention to detail. Competent user of MS Office products, particularly Word, Excel and Outlook. Experience in on-site and off-site system installations. You will need to have a Full UK Driving Licence What's on offer? £30k - £35k Salary Hybrid Flexible Working No Weekends or Bank Holidays. 4:30pm Finish Monday - Thursday, 4pm Finish every Friday. 21 days annual leave Training Programme with industry recognised Qualifications Personal Development Plan to get you where you want to go in your career. A supportive & friendly environment where you matter. On site Free Parking If this sounds like the perfect opportunity for you, please apply today and let's arrange a chat.
Apr 19, 2024
Full time
We are proud to be working with a fast-growing Telecoms company, based in Northamptonshire. Due to their on-going success, we now have an opportunity for a Senior Cloud Specialist to join their team. If you have at least 2 years' experience in building phone systems on portals and delivering broadbands and are looking to join a company with a second to none reputation where you can work within a supportive and friendly team, this could be the perfect role for you. Let's look at the role and responsibilities: You will be responsible for managing client orders end to end and use the tools within the business to deliver a fantastic customer experience every time. You will be working within a knowledgeable team environment, who support each other to achieve the quality they are so well known for. You will be required to collaborate with your team mates to deliver service targets, on your own and collectively. You will be responsible for heading up the delivery of hosted and broadband services and your role will grow in time as the business expands. Your responsibilities will also include on site and off site implementation of systems, including regular quality reviews with customers You'll also oversee all administration tasks for each customer: Hosted system builds / Orders / Leased lines / 365 / On prem/cloud IT solutions where needed. If this sounds like you - here's what we're looking for in the ideal candidate: A minimum of 2 years building phone systems on portals. A proven track record in service & implementation using hosted and IT products. The confidence and strong rapport building skills to be able to troubleshoot for a client on-site. The ability to be able to explain technical solutions to a client in a simple way. You'll be a Team Spirited person, who collaborates well with others and shares ideas. You must have pride in your work and be as quality obsessed as the rest of the team! Proven practise in delivering client focused solutions based on customer needs. Demonstrable results in managing multiple queries at a time, with attention to detail. Competent user of MS Office products, particularly Word, Excel and Outlook. Experience in on-site and off-site system installations. You will need to have a Full UK Driving Licence What's on offer? £30k - £35k Salary Hybrid Flexible Working No Weekends or Bank Holidays. 4:30pm Finish Monday - Thursday, 4pm Finish every Friday. 21 days annual leave Training Programme with industry recognised Qualifications Personal Development Plan to get you where you want to go in your career. A supportive & friendly environment where you matter. On site Free Parking If this sounds like the perfect opportunity for you, please apply today and let's arrange a chat.
Role Purpose The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support. You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours. As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business. Key Accountabilities Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet Partner with System Engineering to design/plan new solutions, technology roadmaps and projects Providing Level 3 technical expertise to resolve complex platform and customer experience issues Design and build innovative monitoring and maintenance procedures for institutionalised operations Drive engineering audits to ensure compliance to design considerations and golden parameters Design continual service improvement measures for Network infrastructure management Conduct engineering analysis to improve service efficiency for optimum use of Network resources Lead complex engineering pilots and trials with customers Oversee all major incidents RCA, customer reports and knowledge artefacts Leverage and manage engineering labs for RCAs, new solutions, and new technology integration Custodian of the Network Data Model and Network design authority Grow team capabilities by providing leadership and mentoring for less experienced team members Skills & Qualifications Engineering Degree or equivalent with 10+ years of telecoms experience 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators 5+ years of experience in running Network technology operations Strong understanding of e2e satellite communications engineering - from RF chain to networking Demonstrable leadership experience in managing technology partners and customers Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment Strong analytical, diagnostic and problem-solving skills Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications Strong competency to handle both strategic and operational topics Strong cross-functional stakeholder management & result orientated account management skills. Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape. Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP, iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless About Our Client Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring. Benefits A Competitive Salary, pension scheme, and life assurance & private medical insurance A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday Buy or sell up to 3 holiday days per annum Free access to the Employee Assistance Programme Enhanced Maternity Pay over and above the Statutory Maternity Pay Plus, a variety of excellent Employee Funded Benefits available to you Referral bonus payment up to 1,000 (payable upon completions of 3/6 months service) To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.
Apr 19, 2024
Full time
Role Purpose The Network Engineering team manages a suite of partner technologies covering Juniper, Sandvine and Fortinet. As Principal Network Engineer, you will be responsible for the full engineering lifecycle - supporting strategy, engineering design, implementation plans, engineering audits, continuous service improvement, and level 3 operational support. You will also play a key role in helping resolve Priority 1 Network incidents and support the Services NoC in managing restoration of customer services. Technology Operations is 24x7, level 3 specialists are expected to step in to resolve major incident and sometimes outside of normal office hours. As a Principal Network Engineer, you will take a leadership role in driving special initiatives, organising tasks across the teams and providing specialist support. Using your additional experience in the field, you will undertake a pivotal role in delivering new solutions by working closely with multi areas of the business. Key Accountabilities Act as a Technical Centre of Excellence for Network technology - Juniper, Sandvine and Fortinet Partner with System Engineering to design/plan new solutions, technology roadmaps and projects Providing Level 3 technical expertise to resolve complex platform and customer experience issues Design and build innovative monitoring and maintenance procedures for institutionalised operations Drive engineering audits to ensure compliance to design considerations and golden parameters Design continual service improvement measures for Network infrastructure management Conduct engineering analysis to improve service efficiency for optimum use of Network resources Lead complex engineering pilots and trials with customers Oversee all major incidents RCA, customer reports and knowledge artefacts Leverage and manage engineering labs for RCAs, new solutions, and new technology integration Custodian of the Network Data Model and Network design authority Grow team capabilities by providing leadership and mentoring for less experienced team members Skills & Qualifications Engineering Degree or equivalent with 10+ years of telecoms experience 3+ years L3 specialist experience with Network Tech OEMs or Satellite Operators 5+ years of experience in running Network technology operations Strong understanding of e2e satellite communications engineering - from RF chain to networking Demonstrable leadership experience in managing technology partners and customers Network Operations Centre (NOC) experience within a Satellite communications or Telecoms environment Strong analytical, diagnostic and problem-solving skills Knowledge of network engineering tolls, LAN/WAN technologies, Internet protocols and applications Strong competency to handle both strategic and operational topics Strong cross-functional stakeholder management & result orientated account management skills. Strong knowledge of telecom architecture, e2e customer operations processes, delivery through BSS/OSS and Enterprise technology landscape. Understanding of Operations Centres, Terminals, Network, Network and Gateway technologies - HP, iDirect, Newtec, Gilat, Hughes, Juniper, Sandvine, Ericsson, Nokia, Huawei, Parallel Wireless About Our Client Our client is the leading Ka-band high throughput satellite capacity partner to the communications industry in EMEA - extending and guaranteeing coverage for defence missions, enterprise solutions and critical public services. Through their satellite fleet and partners in 118 countries, our client provides dedicated fixed and flexible-beam satellite connectivity, with extensive coverage across Europe, the Middle East and Africa. They have invested $1.2bn in a network that incorporates orbital slots in the Ka-band spectrum, satellites, ground stations, data centres and a fibre ring. Benefits A Competitive Salary, pension scheme, and life assurance & private medical insurance A generous and highly achievable bonus scheme - paid annually based on individual and company performance against targets Along with 25 Days Annual Leave (excluding bank holidays) plus an Additional Day on us for your Birthday Buy or sell up to 3 holiday days per annum Free access to the Employee Assistance Programme Enhanced Maternity Pay over and above the Statutory Maternity Pay Plus, a variety of excellent Employee Funded Benefits available to you Referral bonus payment up to 1,000 (payable upon completions of 3/6 months service) To learn more about this position please submit your CV and we can arrange a call to discuss your application in more detail.
Information Systems and Support at University of Westminster delivers a comprehensive portfolio of ICT services to the University's user community of 20,000 students and staff across our London campuses. Our team is growing as we further develop our digital environment and as part of this we are looking to expand and develop the ISS Team, with more than £40 million investment planned over the next 5 years. Join us and become part of a dynamic, growing and innovative team As a Senior Network Engineer , you will be a key member of the Infrastructure, Data & Telecoms team, taking a leading role in the successful design, development, and implementation of Network and Telecommunication systems, and support the effective and efficient delivery of day-to-day operational services, delivered against an ITIL quality management framework. There are several exciting upcoming projects to get involved in including: entire network re-architecture implementation, Core switch replacement, Distribution & Edge switch upgrades, NAC deployment & ClearPass upgrade, wireless replacement, and new building/large space network installations. Experience A strong technical background across wireless, voice and data networks including configuration, support and network problem resolution Strong knowledge of data networking protocols including TCP/IP, OSPF, DHCP, DNS and an understanding of network security principles Strong experience of supporting and managing Routers, Switches, Firewalls, Data Centre Management, Cloud Solutions, Virtualisation & Infrastructure & Storage & Backup Strong communication skills with experience providing technical leadership and managing multiple priorities. Network certifications eg Cisco CCNP, Brocade BCNP, HP Master ASE or similar Experience working in an ITIL based environment As an employer of choice, the University of Westminster offers an extensive benefits package including: Competitive salary package of £52,244 - £56,553 per annum dependent on experience 35 days annual leave, in addition to bank holidays and University closure days Competitive pension package A healthy work-life balance for all employees For more information on University of Westminster, including how to apply please visit the dedicated microsite. HAYS Technology has been retained by University of Westminster to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology
Apr 19, 2024
Full time
Information Systems and Support at University of Westminster delivers a comprehensive portfolio of ICT services to the University's user community of 20,000 students and staff across our London campuses. Our team is growing as we further develop our digital environment and as part of this we are looking to expand and develop the ISS Team, with more than £40 million investment planned over the next 5 years. Join us and become part of a dynamic, growing and innovative team As a Senior Network Engineer , you will be a key member of the Infrastructure, Data & Telecoms team, taking a leading role in the successful design, development, and implementation of Network and Telecommunication systems, and support the effective and efficient delivery of day-to-day operational services, delivered against an ITIL quality management framework. There are several exciting upcoming projects to get involved in including: entire network re-architecture implementation, Core switch replacement, Distribution & Edge switch upgrades, NAC deployment & ClearPass upgrade, wireless replacement, and new building/large space network installations. Experience A strong technical background across wireless, voice and data networks including configuration, support and network problem resolution Strong knowledge of data networking protocols including TCP/IP, OSPF, DHCP, DNS and an understanding of network security principles Strong experience of supporting and managing Routers, Switches, Firewalls, Data Centre Management, Cloud Solutions, Virtualisation & Infrastructure & Storage & Backup Strong communication skills with experience providing technical leadership and managing multiple priorities. Network certifications eg Cisco CCNP, Brocade BCNP, HP Master ASE or similar Experience working in an ITIL based environment As an employer of choice, the University of Westminster offers an extensive benefits package including: Competitive salary package of £52,244 - £56,553 per annum dependent on experience 35 days annual leave, in addition to bank holidays and University closure days Competitive pension package A healthy work-life balance for all employees For more information on University of Westminster, including how to apply please visit the dedicated microsite. HAYS Technology has been retained by University of Westminster to manage the search and recruitment of this role. For all enquiries, please contact Breanna Mahan at Hays Technology