ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Jun 05, 2023
Full time
ABOUT THE ROLE
Are you passionate about protecting Cyber Security?
Do you want to make a real difference in the fight against cybercrime in local government?
Are you passionate about making a difference in your community?
If so, we want you to join our team!
We seek a highly motivated and experienced Cyber Security & Networks Manager to join our team. Stevenage Borough Council are a leading local authority in Cyber Security in the UK and pilot cyber security standards for The Department for Levelling Up, Housing and Communities (DLUHC). This is an exciting opportunity to be at the forefront of Cyber Security in the public sector. The ideal candidate will have a strong understanding of cyber security principles and associated technology risk management. They will also have experience in managing and leading a team of IT professionals.
Accountable for Cyber security, you will identify and ensure the security of the council’s IT Applications and Digital Solutions. You will lead in evaluating new and existing projects, software and hardware products, and vendors, including examining vendor contracts and terms of service. You will support teams across the council to develop their understanding of security cyber risks. You will manage a small team of two Senior Network and Security Engineers
You will take the lead on cyber security and network for the Shared IT service, which supports over 1,000 users across Stevenage Borough Council and East Herts District Council and will put in place controls over security systems, such as firewalls, data protection controls, patching, encryption, vulnerability scanning and penetration testing.
You will be responsible for achieving compliance with Cyber Essentials Plus, Cyber Assessment Framework (CAF) and Public Sector Network (PSN) and related government frameworks, including those of the National Cyber Security Centre, the Information Commissioners Office (ICO)
ABOUT YOU
The successful candidate will have
Ability to work in a high-pressure environment and make sound decisions in emergency situations while empathising with customers and responding sympathetically to
Extensive knowledge of all IT security aspects, including audit response, oversight, and scrutiny, ICO responses, Information Governance, Information Assurance, IT Asset Management policies, Quality Assurance, Test Strategies, PSN and PCI and other relevant compliance frameworks, Disaster recovery and Business continuity
Extensive experience working as part of a multidiscipline ICT team in a complex organisation, ideally a local authority.
OUR BENEFITS
Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pensions for dependants
Flexible working: available upon request, subject to operational requirements
Part-time and job share opportunities - all our full time vacancies are open to job share unless otherwise stated
A variety of different types of paid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave
25 days holiday rising to 31 days (depending on Local Government service)
An extensive range of learning and development opportunities
Employee Assistance Programme – 24/7 Confidential advice and support on personal, work, family, and relationship issues
Discounted health and fitness membership
Trade Unions: For a small fee, all employees have the opportunity to join a Trade Union
HOW TO APPLY
All applications must be made on online - please visit https://bit.ly/45Yo0Ke
For an informal discussion about this role please contact
Name Matt Canterford
Job Title Assistant Director and Chief Technology Officer
Phone Number 07706 349657
Email matt.canterford@stevenage.gov.uk
Closing date for receipt of applications : 26 June 2023
Interviews will be held the week commencing: 3 July 2023
Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing date
Stevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board
Stevenage Borough Council is committed to Equal Opportunities for All. For further information please click https://www.stevenage.gov.uk/about-the-council/jobs-and-careers/equal-opportunities
Network Engineer - Tewkesbury / work from home hybrid 45,000 - 60,000 + bonus + private healthcare + 10% pension A great opportunity for a Network Engineer to join a hugely exciting and rapidly growing cyber security business in Tewkesbury, who have a focus on training and personal development. The role will be joining a friendly team who are working across a range of projects and services that help to deliver secure communications capabilities for their clients. They are open to candidates at a range of levels, all of which will help to design, build and integrate remote and mobile secure communications systems. Senior Network Engineers will also help to support and mentor more junior engineers. Ideally you will have some experience across the following: Experience in network / gateway environments Mentoring of junior engineers & ability to lead projects (at a senior level) Voice and data network technologies: MPLS/VPLS, BGP, SIP, TLS Experience with Cisco and Juniper devices CCNA qualification or above The role will require you to undergo Security Clearance, although prior clearance isn't required as this can be done after starting. A relaxed and flexible working culture is promoted; casual dress, flexible working hours, a collaborative approach, pool table and an office bar. There is a real emphasis on training, self-development and progression. Some of the other benefits include: Pension matched up to 10% 25 days holiday with buy/sell options Bonus scheme 2.30 Friday finish Private healthcare Potential to work a 9 day fortnight Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home.
Apr 18, 2024
Full time
Network Engineer - Tewkesbury / work from home hybrid 45,000 - 60,000 + bonus + private healthcare + 10% pension A great opportunity for a Network Engineer to join a hugely exciting and rapidly growing cyber security business in Tewkesbury, who have a focus on training and personal development. The role will be joining a friendly team who are working across a range of projects and services that help to deliver secure communications capabilities for their clients. They are open to candidates at a range of levels, all of which will help to design, build and integrate remote and mobile secure communications systems. Senior Network Engineers will also help to support and mentor more junior engineers. Ideally you will have some experience across the following: Experience in network / gateway environments Mentoring of junior engineers & ability to lead projects (at a senior level) Voice and data network technologies: MPLS/VPLS, BGP, SIP, TLS Experience with Cisco and Juniper devices CCNA qualification or above The role will require you to undergo Security Clearance, although prior clearance isn't required as this can be done after starting. A relaxed and flexible working culture is promoted; casual dress, flexible working hours, a collaborative approach, pool table and an office bar. There is a real emphasis on training, self-development and progression. Some of the other benefits include: Pension matched up to 10% 25 days holiday with buy/sell options Bonus scheme 2.30 Friday finish Private healthcare Potential to work a 9 day fortnight Based in Tewkesbury, the role is easily commutable from Cheltenham, Gloucester, Worcester & Stroud, plus they have a number of people commuting in from Bristol. The office is based just off the M5 and there is free parking on-site. The company operate a hybrid working environment, with 3 days in the office and 2 days work from home.
Are you a Full Stack Developer who has the ability to revolutionise the in-house front end capability? Do you want to work across bespoke systems responsible for managing one of the UK's busiest Transport Networks? Situation Ford & Stanley are currently partnered with one of London s busiest train operating companies. They are looking to revolutionise how they use data to support their engineering operation and are restructuring the engineering systems team to facilitate this. They are recruiting for a Full Stack Developer who will support and develop the asset management and condition monitoring systems. Opportunity They require a Full Stack developer to join the well-established and high potential development team. Currently made up of PHP developers, the Full Stack Developer will take full ownership of the front end and UI of all systems within a company that manage one of the largest rail networks in the UK. They develop all systems inhouse and are completely bespoke; as a senior member of the team, you will manage all existing systems by making improvements to existing work and developing them further too. You will join as the missing piece to the puzzle as the company look to bring front-end skillsets in-house. This is an opportunity for a developer to make visible improvements for a company s systems such as: Asset Management and Remote Condition Monitoring. Ideal Candidate Strong background in Full Stack positions PHP Back end is essential Other tech stack includes: Laravel, MYSWL, Linux. Ideally Degree Educated Location & Working Model Central London. Hybrid & Flexible working Salary £50,000 - £60,000 per annum. (Permanent, full time) Key words PHP, Full Stack Developer, Front End, Back End, Senior Software Developer, Software Engineer About Ford & Stanley Group Ford & Stanley Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. Ford & Stanley Group Ltd is a Disability Confident Committed employer and is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Apr 18, 2024
Full time
Are you a Full Stack Developer who has the ability to revolutionise the in-house front end capability? Do you want to work across bespoke systems responsible for managing one of the UK's busiest Transport Networks? Situation Ford & Stanley are currently partnered with one of London s busiest train operating companies. They are looking to revolutionise how they use data to support their engineering operation and are restructuring the engineering systems team to facilitate this. They are recruiting for a Full Stack Developer who will support and develop the asset management and condition monitoring systems. Opportunity They require a Full Stack developer to join the well-established and high potential development team. Currently made up of PHP developers, the Full Stack Developer will take full ownership of the front end and UI of all systems within a company that manage one of the largest rail networks in the UK. They develop all systems inhouse and are completely bespoke; as a senior member of the team, you will manage all existing systems by making improvements to existing work and developing them further too. You will join as the missing piece to the puzzle as the company look to bring front-end skillsets in-house. This is an opportunity for a developer to make visible improvements for a company s systems such as: Asset Management and Remote Condition Monitoring. Ideal Candidate Strong background in Full Stack positions PHP Back end is essential Other tech stack includes: Laravel, MYSWL, Linux. Ideally Degree Educated Location & Working Model Central London. Hybrid & Flexible working Salary £50,000 - £60,000 per annum. (Permanent, full time) Key words PHP, Full Stack Developer, Front End, Back End, Senior Software Developer, Software Engineer About Ford & Stanley Group Ford & Stanley Group are in the business of people and performance. Our mission is to create one million better workdays through facilitating great recruitment, leadership and occupational mental fitness. Ford & Stanley Group Ltd is a Disability Confident Committed employer and is committed to a policy of equal opportunities for all opportunity seekers. We shall adhere to such a policy at all times and will review on an on-going basis all aspects of recruitment to avoid unlawful or undesirable discrimination. We will treat everyone equally irrespective sex, sexual orientation, gender reassignment, marital or civil partnership status, age, disability, colour, race, nationality, ethnic or national origin, religion or belief or political beliefs and we place an obligation upon all staff to respect and act in accordance with the policy.
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(Apply online only) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(Apply online only) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Ilyas Shirwani at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Role: 2nd Line MSP Engineer Location: Bristol Salary: 30,000 - 40,000 Exciting NEW role in Bristol! Our brand-new client Is on the looking for a 2nd Line MSP candidate to join their thriving team or Techies. In this role you will be working with a wide range of the newest technical systems whilst also getting chance to progress, increase your salary and Seniority with a clear-cut progression plan. You will also get your certifications paid for and be given time to complete these whilst working. Exclusive Benefits: Highly Competitive Annual Salary ( 30,000 - 40,000) Hybrid Working (2 Days WFH) 28 Days Holiday (+8 Days Bank Holiday) Training & Certifications Paid Social Events (Bowling Etc) Paid Gym Membership Team of Highly Motivated Techies Required Skills: MSP Experience Strong Cloud Skills (O365 Stack & Azure) Good Networking Skillset Keen to Progress If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: 2nd Line MSP Engineer Location: Bristol Salary: 30,000 - 40,000 Exciting NEW role in Bristol! Our brand-new client Is on the looking for a 2nd Line MSP candidate to join their thriving team or Techies. In this role you will be working with a wide range of the newest technical systems whilst also getting chance to progress, increase your salary and Seniority with a clear-cut progression plan. You will also get your certifications paid for and be given time to complete these whilst working. Exclusive Benefits: Highly Competitive Annual Salary ( 30,000 - 40,000) Hybrid Working (2 Days WFH) 28 Days Holiday (+8 Days Bank Holiday) Training & Certifications Paid Social Events (Bowling Etc) Paid Gym Membership Team of Highly Motivated Techies Required Skills: MSP Experience Strong Cloud Skills (O365 Stack & Azure) Good Networking Skillset Keen to Progress If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Support Engineer This is an excellent opportunity to join a thriving, profitable and exceptionally busy company. The role is offered as a permanent position, in the area of Cheltenham, Gloucestershire. As an Infrastructure Support Engineer (equivalent to 3rd/4th line), you will be leading the enhancement and operational maintenance of our IT infrastructure. Your responsibilities will include cultivating, implementing, and optimising server environments, advanced network configuration and support, and providing leadership in ensuring the continuous availability of our critical business systems. In addition, you will play a crucial role in fortifying our cybersecurity posture. Skills: Proven experience in a senior infrastructure support role or similar. Proficient in Windows Server administration, networking, and other relevant technologies. Strong leadership, problem-solving, and communication skills. Precise data handling and experience in IT service management systems (e.g. CMDB, support tickets). Technologies: Microsoft Windows 10/11 and MacOS clients Microsoft Server 2019/2022 on VMWare ESX HPE networking and storage arrays Microsoft365 services Qualifications and Experience: Certifications such as MCSE, HPE Aruba, VMware VCP, or equivalent. Additional certifications based on specific technology stack (e.g., Azure Fundamentals). Cybersecurity certifications (e.g., CISSP, CompTIA Security+). Additional Capabilities: Cloud Technologies. Demonstrate proficiency in cloud platforms, such as Microsoft Azure or AWS. Virtualization Expertise. Extensive experience with VMware or other virtualization technologies. Command Line. Proficient with PowerShell commands and more generally CLIs, Telnet, SSH. Storage Solutions. Knowledge of advanced storage solutions and data management. Monitoring & Reporting. Implement monitoring solutions and generate reports on system performance. Disaster Recovery. Contribute to the development and execution of disaster recovery plans. Main Duties/Responsibilities/Accountabilities: 1. IT Infrastructure Management: Control specification, directly implement new solutions, and maintain robust server environments to meet the demands of our business operations. Implement and optimize server configurations for performance and scalability. 2. Network Optimisation: Configure and manage advanced network solutions, ensuring high availability and reliability. Perform in-depth troubleshooting and implement solutions to address complex network challenges. 3. Leadership in Trouble shooting: Provide leadership in troubleshooting complex technical issues, guiding junior team members when necessary. Diagnose and resolve hardware, software, and network challenges to maintain operational efficiency. 4. Cybersecurity Responsibilities: Achieve and maintain relevant cybersecurity certifications and standards. Implement Zero Trust principles to enhance our overall security posture. Conduct regular penetration testing to identify and address security vulnerabilities. Develop and deliver tailored cybersecurity training for staff to enhance awareness and compliance. 5. Collaboration & Strategy: Collaborate with cross-functional teams to develop and implement strategies for continuous infrastructure improvement. Contribute to long-term infrastructure planning and execution. 6. Compliance: Implement and enforce security measures to safeguard our IT infrastructure. Ensure compliance with industry regulations and develop internal policies. Renumeration Excellent basic salary and benefits, negotiable. Please feel free to talk to about your salary expectations in complete confidence, (phone number removed). Recruitment Consultancy Think Staffing
Apr 18, 2024
Full time
IT Infrastructure Support Engineer This is an excellent opportunity to join a thriving, profitable and exceptionally busy company. The role is offered as a permanent position, in the area of Cheltenham, Gloucestershire. As an Infrastructure Support Engineer (equivalent to 3rd/4th line), you will be leading the enhancement and operational maintenance of our IT infrastructure. Your responsibilities will include cultivating, implementing, and optimising server environments, advanced network configuration and support, and providing leadership in ensuring the continuous availability of our critical business systems. In addition, you will play a crucial role in fortifying our cybersecurity posture. Skills: Proven experience in a senior infrastructure support role or similar. Proficient in Windows Server administration, networking, and other relevant technologies. Strong leadership, problem-solving, and communication skills. Precise data handling and experience in IT service management systems (e.g. CMDB, support tickets). Technologies: Microsoft Windows 10/11 and MacOS clients Microsoft Server 2019/2022 on VMWare ESX HPE networking and storage arrays Microsoft365 services Qualifications and Experience: Certifications such as MCSE, HPE Aruba, VMware VCP, or equivalent. Additional certifications based on specific technology stack (e.g., Azure Fundamentals). Cybersecurity certifications (e.g., CISSP, CompTIA Security+). Additional Capabilities: Cloud Technologies. Demonstrate proficiency in cloud platforms, such as Microsoft Azure or AWS. Virtualization Expertise. Extensive experience with VMware or other virtualization technologies. Command Line. Proficient with PowerShell commands and more generally CLIs, Telnet, SSH. Storage Solutions. Knowledge of advanced storage solutions and data management. Monitoring & Reporting. Implement monitoring solutions and generate reports on system performance. Disaster Recovery. Contribute to the development and execution of disaster recovery plans. Main Duties/Responsibilities/Accountabilities: 1. IT Infrastructure Management: Control specification, directly implement new solutions, and maintain robust server environments to meet the demands of our business operations. Implement and optimize server configurations for performance and scalability. 2. Network Optimisation: Configure and manage advanced network solutions, ensuring high availability and reliability. Perform in-depth troubleshooting and implement solutions to address complex network challenges. 3. Leadership in Trouble shooting: Provide leadership in troubleshooting complex technical issues, guiding junior team members when necessary. Diagnose and resolve hardware, software, and network challenges to maintain operational efficiency. 4. Cybersecurity Responsibilities: Achieve and maintain relevant cybersecurity certifications and standards. Implement Zero Trust principles to enhance our overall security posture. Conduct regular penetration testing to identify and address security vulnerabilities. Develop and deliver tailored cybersecurity training for staff to enhance awareness and compliance. 5. Collaboration & Strategy: Collaborate with cross-functional teams to develop and implement strategies for continuous infrastructure improvement. Contribute to long-term infrastructure planning and execution. 6. Compliance: Implement and enforce security measures to safeguard our IT infrastructure. Ensure compliance with industry regulations and develop internal policies. Renumeration Excellent basic salary and benefits, negotiable. Please feel free to talk to about your salary expectations in complete confidence, (phone number removed). Recruitment Consultancy Think Staffing
Role: Lead IT Engineer Location: Bournemouth Salary: 45,000 We are currently representing an industry leading tech company based in Bournemouth! This company deals with some of the most advanced commercially available sub-aquatic technologies in the world and they are offering an EXCITING new position to a Senior/Lead IT Engineer. Exclusive Benefits: Highly Competitive Annual Salary ( 45,000) Hybrid Working 30 Days Annual Leave (+8 Days BH) Working on Worldwide Projects (Global Travel Opportunities) Pension Contribution Private Medical Gym Membership Bonas Scheme Caf Onsite Free Parking Required Skills: 3rd Line Support Experience Project Experience (Cloud Migrations & Implementations) Strong Cloud Stack (O365, Azure) Strong Networking (Configs & Builds) If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration, I will be in touch ASAP! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: Lead IT Engineer Location: Bournemouth Salary: 45,000 We are currently representing an industry leading tech company based in Bournemouth! This company deals with some of the most advanced commercially available sub-aquatic technologies in the world and they are offering an EXCITING new position to a Senior/Lead IT Engineer. Exclusive Benefits: Highly Competitive Annual Salary ( 45,000) Hybrid Working 30 Days Annual Leave (+8 Days BH) Working on Worldwide Projects (Global Travel Opportunities) Pension Contribution Private Medical Gym Membership Bonas Scheme Caf Onsite Free Parking Required Skills: 3rd Line Support Experience Project Experience (Cloud Migrations & Implementations) Strong Cloud Stack (O365, Azure) Strong Networking (Configs & Builds) If you are interested in this role, please click APPLY NOW or email your CV directly to (url removed) for immediate consideration, I will be in touch ASAP! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Control Systems EngineerAs a Senior Control Systems Engineer with us, you will be an integral part of our team, contributing to the delivery of cutting-edge control system projects and playing a key role in our success. PackageWe offer more than just a job - we offer an adventure! Here's what you can look forward to: A competitive salary 25 Days Holidays plus Statutory Holidays - because even trailblazers need time to recharge! Pension - we've got your back today, tomorrow, and beyond. Private Health Care - your well-being is our top priority. Group Life Assurance - providing peace of mind for you and your loved ones. Group Income Protection - we've got you covered, rain or shine. Opportunity to progress your career - climb the ladder of success with us! And the cherry on top Free parking - because we believe you shouldn't have to pay to come to work! Responsibilities As a Senior Control Systems Engineer, you'll have the opportunity to: Work as part of & lead a project team in delivering cutting-edge control system projects. Produce essential project lifecycle documentation, from technical specifications to commissioning documentation Independently develop software and test procedures within project time scales - all while having fun doing it! Train and develop less experienced engineers within the business, becoming a leader and sharing knowledge and information. Interface with clients, subcontractors, suppliers, and customers, participating in design meetings, and independently managing time and workload to achieve objectives within project timescales. Take part in project development, commissioning, and troubleshooting in-house and on-site, including the potential for exciting project work both offshore and abroad. Required Skills To thrive in this role, you'll need:o Proven experience in developing PLC and SCADA software for a range of major manufacturers. o Good knowledge of communication protocols, fault finding, and network configurations. o Strong IT skills, particularly in Microsoft Office, and the ability to produce written documents of a good standard. o Experience in control and automation projects across several industries. o Excellent communication and interpersonal skills at all levels, with the ability to manage time and organize workload to meet deadlines.Qualifications/Experience We're looking for candidates with: Graduate-level education with a minimum of 6 years relevant experience in process control, safety, or automation systems/applications.
Apr 18, 2024
Full time
Senior Control Systems EngineerAs a Senior Control Systems Engineer with us, you will be an integral part of our team, contributing to the delivery of cutting-edge control system projects and playing a key role in our success. PackageWe offer more than just a job - we offer an adventure! Here's what you can look forward to: A competitive salary 25 Days Holidays plus Statutory Holidays - because even trailblazers need time to recharge! Pension - we've got your back today, tomorrow, and beyond. Private Health Care - your well-being is our top priority. Group Life Assurance - providing peace of mind for you and your loved ones. Group Income Protection - we've got you covered, rain or shine. Opportunity to progress your career - climb the ladder of success with us! And the cherry on top Free parking - because we believe you shouldn't have to pay to come to work! Responsibilities As a Senior Control Systems Engineer, you'll have the opportunity to: Work as part of & lead a project team in delivering cutting-edge control system projects. Produce essential project lifecycle documentation, from technical specifications to commissioning documentation Independently develop software and test procedures within project time scales - all while having fun doing it! Train and develop less experienced engineers within the business, becoming a leader and sharing knowledge and information. Interface with clients, subcontractors, suppliers, and customers, participating in design meetings, and independently managing time and workload to achieve objectives within project timescales. Take part in project development, commissioning, and troubleshooting in-house and on-site, including the potential for exciting project work both offshore and abroad. Required Skills To thrive in this role, you'll need:o Proven experience in developing PLC and SCADA software for a range of major manufacturers. o Good knowledge of communication protocols, fault finding, and network configurations. o Strong IT skills, particularly in Microsoft Office, and the ability to produce written documents of a good standard. o Experience in control and automation projects across several industries. o Excellent communication and interpersonal skills at all levels, with the ability to manage time and organize workload to meet deadlines.Qualifications/Experience We're looking for candidates with: Graduate-level education with a minimum of 6 years relevant experience in process control, safety, or automation systems/applications.
Support the definition of enterprise strategic roadmaps, lead the design and implementation of appropriate security architecture. Design of security elements of IT solution architectures and leading the architectural design of security-specific enterprise capabilities. Provide Technology & Security, and large programmes with security design support and consultancy for each delivery. Client Details My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. Profile To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. Job Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Apr 18, 2024
Full time
Support the definition of enterprise strategic roadmaps, lead the design and implementation of appropriate security architecture. Design of security elements of IT solution architectures and leading the architectural design of security-specific enterprise capabilities. Provide Technology & Security, and large programmes with security design support and consultancy for each delivery. Client Details My client- an organisation within the Financial Services sector are looking for an IT Security Architect- join their site in London remotely on an initial 6-month contract! Description The successful candidate for the IT Security Architect- Financial Services Sector 6-month contract role will fulfil the following responsibilities: Working with IT Architecture, Production, and Information Security colleagues to design IT and InfoSec solution architectures. They will take end-to-end responsibility for the security solution, driving the high-level design, and supporting engineering in the low-level design, through to architecture assurance reviews of the delivered solution. Working with Information Security colleagues to identify and assess security risks, define security control requirements, and understand the changing nature of risk as the IT landscape evolves. Produce effective architecture documentation that enables all relevant business and technical audiences and communicate these across IT where appropriate. Provide security architecture consultancy services to internal customers by offering technical security guidance, and ensuring architecture principles, design standards and operational requirements are met. Provide security coaching and advice to senior developers, Tech Leads and Head of Tech. Design and implement cloud security strategies and policies that meet an organisation's specific needs. Ensure the security of cloud-based data and applications against unauthorized access, theft, and other threats. Over and conduct regular security assessments and audits of our technology stack to identify vulnerabilities and develop plans to address them. Collaborate with other IT professionals, including network engineers, developers, and system administrators, to integrate cloud security measures into existing systems and processes. Champion best practices, quality and sound data management, work with engineers, developers, and Heads of Technology to ensure roadmap alignment, whilst acting as the bridge between the business, security and technology. Offer coaching and consultancy to the Technology & Security and project teams. Profile To be considered for the IT Security Architect- Financial Services Sector contract role in London the candidate must present evidence of the following: Demonstrable experience in designing, recommending, and implementing enterprise-wide security architectures. Previous experience in delivering and maintaining technical security solutions for systems such as End Point Protection, Email & Communications Security, Cloud Security, Network Security, Security Monitoring and Response, and Data Loss Prevention Technologies. Thorough knowledge of Microsoft Azure and M365 core services and products and expert knowledge of security-related products and services. Working knowledge of Secure Software Development Lifecycle and DevSecOps. Strong knowledge and understanding of Information security risk management. Strong knowledge and understanding of architectural frameworks (COBIT/TOGAF) and information security frameworks and controls (NIST, ISO27001, CIS). Experience in security governance. Successful applicant must: Be an articulate communicator, capable of clearly explaining technical cyber and information security issues in business terms to a wide range of audiences. Be comfortable briefing and communicating with C-Suite and business leaders as regards security principles and technologies. Be able to produce clear and structured documentation for all levels of the business. Be able to work under their initiative. Have CISSP/CISM qualifications. Stay up to date on the latest cloud security technologies, trends, and best practices. Candidates should be strongly motivated by BII's development mission and ideally demonstrate some commitment to development or social goals through previous executive or non-executive activity. Our cultural values We look for team members who aspire, as we do, to work at our best and to be: Impact-led, commercially rigorous Tenacious in the face of challenges Collaborative and caring Our client is committed to diversity and inclusion and welcomes all applicants regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, gender, sexual orientation or educational background. Job Offer An initial 6 month contract inside IR35. Pay rate up to £750 daily. 2 days p/week in their central London office, 3 days p/week working remotely from home.
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!
Apr 18, 2024
Full time
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
Apr 18, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server 2012 - 2022 Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor.Recruiter: Adam Titmus
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
Apr 18, 2024
Full time
Senior AWS Devops Engineer, Bristol, Hybrid, £70,000-£90,000 We are making waves globally in the digital learning arena. From big-name brands you use daily to smaller companies leveling up their teams, we craft impactful, engaging learning apps that truly make a difference. Passionate about meaningful work? Join us in shaping unforgettable learning experiences. Role and Responsibilities Answering to the Head of Engineering, we're seeking a seasoned DevOps engineer who's adept at both crafting and rolling out solutions. Architect, implement, and manage Public Cloud infrastructures, with a strategic shift towards AWS in the pipeline. Set and monitor service level metrics for applications. Mentor software teams to ensure seamless app deployment and operation. Hands-on troubleshooting and incident handling. Primarily UK business hours support, with occasional out-of-hours assistance. Identify and implement optimization strategies. Establish and refine deployment, incident, and problem management processes and tools. Experience and Qualifications Background and Qualifications: Ideally, a bachelor's degree in engineering or science; however, we're open to considering other degrees for the right fit. A minimum of 4 years in a Senior or Lead DevOps role. Proficiency with SaaS applications. Skills and Experience: Agile software development practices. Solid grasp of IP Networking, DNS, CDN, Load Balancing, and firewall design. Proficiency with AWS, GCP, and Terraform. Architecting Kubernetes systems; familiarity with monitoring tools like Prometheus and Service Mesh like Istio. Comfortable in Linux environments. Experience with GitHub for source code management. CI/CD pipelines using GitHub Actions. Config and Secrets management. Scripting with Python, Shell, Perl. Security credentials: Familiarity with ISO27001 and SOC compliance is a plus. We welcome candidates transitioning from software development to DevOps. Tech Stack: OS: Linux (zero Windows deployments) Languages: Python, PHP, Shell Script Managed Kubernetes AWS Lambda, Step Functions, Cognito, Kinesis Databases: Postgres, Redis Open-source apps: Apache Airflow, Key Cloak, CraftCMS Development Frameworks: Django, Tailwind CSS/UI Location: Bristol Please share your latest CV to or call .
2nd Line Support Engineer Chessington 34,000 - 38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
2nd Line Support Engineer Chessington 34,000 - 38,000 + Education Funding + Progression An incredible opportunity awaits an experienced 2nd Line Engineer to flourish within an established company in an exciting role. In this position, you will be responsible for providing IT Support for a wide range of issues including hardware, software, networking, and security. Being seen as an escalation point for the junior 1st line engineers This role enables you to further develop your existing skills, leveraging your career-acquired knowledge. As a Senior IT Engineer, you will provide support for servers, hardware, software for workstation and cloud devices. Meet client's individual IT requirements and manage small to medium sized projects. You will configure software applications, anti-virus software across the network and install software on PCs locally or via software distribution tools. The company have been established for decades in providing specialise IT services for their customers, growing year on year and have become a multimillion pound turned over business. They are now looking for a 2nd line support engineer to join their team due to organic growth. This opportunity allows you to expand your experience within the IT sector, become a senior figure in a team and work with innovative Microsoft technologies. The role involves five days onsite work and visiting client sites occasionally when field engineers need support, making the ability to travel to around SW & W London crucial. The ideal candidate will possess 3+ years of experience providing IT support in an MSP or school environment and have experience in the following technologies Windows, Mac OS environments, DHCP, DNS, Google Workspace for Education, Azure, and Microsoft 365. Also, strong knowledge of VMware ESXi, Hyper-V, Group Policy management and SCCM/ Intune as deployment software. This is a fantastic opportunity to be able to work with the latest IT technologies, collaborate with an established company and become a senior member of an IT team with progression and funding for your education being available within the company. Every new member is given a road map of how they will be progressing within the company and what certifications they can have funded. The person: 3+ years of providing 2nd line support in an MSP or School environment. Proficiency with Windows, Mac OS environments, mobile devices, Google Workspace for Education, Office 365, and Azure Strong knowledge of VMWare ESXi, Hyper V, Group Policy, and SCCM/Intune Good communication skills The role: Providing both 2nd line support for a wide range of IT issues including hardware, software, networking, and security. Manage small and medium sizes projects Complete installation of new and existing software packages across the networks Be an escalation point for junior engineers providing support to them when needed and managing your own tasks Reference Number: BBBH(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now," or contact Mo Islam at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications, and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to £45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs. This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lucy Fraser-Stansbie at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Apr 18, 2024
Full time
Network Engineer (Telecoms) Liverpool (Office-based) 40,000 to 50,000 DOE Are you a Telecoms engineer who is looking to develop your skills and work in a role that offers progression to Senior & Management positions? On offer is an excellent opportunity for a Network Engineer with telecoms experience looking to join an industry-leading company in a role that offers progression to management and specialist training programs. This global, multinational company is one of the market leaders in their industry and have a rich history of being a specialist within their field. With offices across the world, they are now looking to grow their UK team and have ambitious growth plans in place. In this role you will provide remote support to field engineers on their installations and liaise with customers to resolve their technical issues. You will also play an important role in IP network design & troubleshooting and carry out repair & maintenance duties. You will also provide support on software upgrades. The ideal candidate will have experience carrying out technical support duties in a Telecoms role. They will have knowledge of the products of leading Telecoms companies, such as Nokia, Ericsson, Huawei etc. In addition, they will have knowledge & an understanding of Microwave systems. This is a fantastic opportunity to join a reputable company that has exciting growth plans and is offering a varied role with great training and progression. The Role: Providing remote technical support Support test activities with customers during Type acceptance phases Training partners and internal field operators on equipment Manage NMS and OSS systems on Linux / Unix platforms IP Design and troubleshooting Office-based role in Liverpool The Person: Network Engineer who is comfortable in a customer-facing role Experience in the Telecoms industry Product knowledge of major Telecoms companies such as Nokia, Ericsson, Huawei etc Knowledge & understanding of Microwave systems Reference Number: BBBH-(phone number removed) To apply for this role or to be considered for further roles, please click "Apply Now" or contact Lucy Fraser-Stansbie at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.
Role: 2nd Line Engineer Location: Coventry Salary: 30,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 18, 2024
Full time
Role: 2nd Line Engineer Location: Coventry Salary: 30,000 Interviewing Immediately! I'm sure every job advert you read is a "great opportunity" with a "leading company". I will spare you the paragraphs of jargon and cut straight to the point in a few bullet points below: Small, friendly and close-knit IT Team (sub 20 heads), split over Support & Projects Organic approach to learning and development Build strong and lasting relationships users and senior management to become the go to Infrastructure employee Large focus on project work, currently in Cloud implementation / firewall management / Infrastructure Security / Large office move Opportunity to grow as leader Sound good? See the tech stack below: Windows OS/desktop Windows Server Azure & Cloud - Including AZ104 Certification Hyper-V Firewalls Cisco Networks Office 365 / Hybrid migrations Active Directory Does this role and technical requirements fit with your experience and aspirations? - Hit apply to find out more. You can also send your CV directly to my email ( Thomas com ) If you feel this role is a little senior for your experience, hit apply anyway - these guys are looking for a 2nd - 3rd liner to join the team too! In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Apr 18, 2024
Full time
IT Infrastructure Engineer My client, a Manufacturing company are looking for an experienced Infrastructure Engineer to join their team and maintain the companies IT Infrastructure responsible for over 200 users! Whilst keeping on top of the Servers, Networks, Desktops and Telephones you will lead the way for future IT implementations and change. Role: IT Infrastructure Engineer Salary: up to 45,000 Location : Wellingborough Key Responsibilities: Leading incidents and requests to resolution. Plan and perform the design and installation of a brand-new ERP System. Monitor network performance and troubleshoot support, installations, deployment for servers, networks, desktop and telephony infrastructure. Conducting regular security audits and implementing robust measures to safeguard my clients data and systems against cyber threats. Manage and maintain my clients server infrastructure to provide optimal performance and uptime within applications. Technologies: Windows Server Windows OS Azure Intune Veeam VMWare Hyper V If this sounds like it could be for you, then please APPLY NOW or send your CV directly to Charles Roscoe at Allegiance Technology! Locations: Rothwell, Rushton, Desborough, Corby, Geddington, Burton Latimer, Thrapston, Wellingborough, Finedon, Market Harborough, Northampton, Rushden Key Words: IT Technician, ICT Technician, IT Engineer, IT Support Analyst, IT Field Engineer, Senior IT Technician, Infrastructure Engineer, Network Engineer, Senior IT Engineer
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
Apr 18, 2024
Full time
Senior Systems Administrator Location: St Neots (PE19 8YP), Cambridge Hours: Full-time, 40 hours a week. On-site. Your role Due to an internal promotion, we are looking for a Senior Systems Administrator with a strong interest in networking to join our internal IT Department. The IT department is the backbone of our business, supporting, advising, and guiding in every decision. The successful candidate will support a wide range of IT needs across the business, ranging from provisioning, implementing, and upgrading both physical and virtual servers, as well as networks to systematically fault-finding. This role also includes project management aspects within the form of delivering and managing long-term multi-phase projects from end to end. What we are looking for: Windows System Administration Networking Cloud platforms IT Security Knowledge Linux Systems Administration Hands-on hardware experience Scripting (PowerShell and/or Bash) programming skills What's in it for you? At Pico, we believe in providing you with a workplace where you can be yourself and work alongside amazing people to enjoy a varied and rewarding career. Enjoy flexible holidays, a chance to relax at one of our three holiday homes, and be part of our annual Profit-Related Pay (PRP) bonus! Embrace sustainability with our Electric Vehicle Salary Sacrifice Scheme and come along to our vibrant Summer and Christmas parties, to name just a few! Want to see the full benefits list? You will find free fruit and five varieties of bean-to-cup coffee in our offices. And if you are up for exploring, St Neots has a variety of shops and eateries to satisfy your cravings. At Pico, every voice is heard, and you will be valued as an essential part of our team. Join us on this exciting journey where appreciation and opportunity await you. Are you ready to join the team? If you are as excited as we are, hit the apply button below, and let's get your next chapter started. For any queries, reach out to Joe Tilley. We cannot wait to welcome you on board!
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
Apr 18, 2024
Full time
We are working with a well established who are seeking an IT Field Engineer to join their team covering the M4 Corridor. Great opportunity to join a great team working on projects and escalated support. You must have a UK drivers licence as you will be working a mix of on site customer support and remote. What will you be doing as an IT Field Engineer? Act as the technical point of contact for the customer whilst on site Work at a senior technical level within the business, contributing to solution design and leading on the delivery of allocated projects Provide all aspects of IT support as required by the customer Work with the customer to prioritise tickets in accordance with their requirements Ensure all networked devices are up-to-date with necessary security patches, firmware, and Anti-Virus definitions Install and configure hardware, software, and networking equipment as required Troubleshoot and diagnose hardware, software and network issues Support colleagues with technical issues and contribute to the development of services delivered by the company Deliver 2nd and 3rd line remote support to customers where required Adhere to information security policies at all times Liaise with colleagues and 3rd parties as required to provide solutions to our customers Produce documentation for use both by the company and our customers What experience do you need? Windows Server (Apply online only) Associated server technologies, in particular: AD, GPO, DNS, DHCP, Print Management, WSUS Virtual server technologies (Hyper-V and/or VMware), including Storage and Networking Deployment and management of Windows 10/11 in a domain environment Mass deployment of software applications to network devices Modern backup technologies, strategies, and disaster recovery planning O365 administration (AAD Connect, User Mgmt, Email, OneDrive, Sharepoint, Teams) Network device configuration; e.g. Patching, VLANs, STP, QoS, VPNs, Firewalls, Web Filters, Routers, and Wireless technologies MDM technologies (e.g. Intune, Jamf, Meraki, Miradore) M365 experience, such as; Azure, Azure AD, Intune, Autopilot, Licencing, Security & Compliance, On-prem to Cloud migrations Personal skills Be a confident communicator at all levels, both written and verbally Take a pro-active approach to IT support and show initiative in your day-to-day work Be able to manage your time effectively, multitask, and prioritise your workload Have a willingness to travel to, from, and between customer sites on a daily basis What will you get in return Basic salary up to £35,000 + bonus + Company Car (Green Tax) Continous training and paid for certifications Hybrid working environment 25 days holiday + bank This position requires a full UK Drivers licence and you must based in or around the M4 corridor. Recruiter: Adam Titmus
Our client is seeking a 1st Line Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience: Previous experience providing IT support. Exemplary customer service and problem-solving skills. Experience of administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards). The ability to build, configure, administer, and support all versions of Windows desktops. Knowledge of Active Directory, Remote Tools Group Policy, and DNS with an active interest in other networking services. Evidence of continued professional development. You will provide efficient and effective customer service to end-users and other stakeholders, act as the first point of contact for technical service requests, log and maintain chronological details throughout a service ticket lifecycle. provide 1st line diagnosis and resolution with a high level of first-time fixes, respond appropriately to more complex problems through escalation, prioritise and manage your workload to ensure client SLAs are met and create and maintain documentation. You will work alongside the rest of the support team, reporting into the Service Delivery Manager, supporting multiple clients. You will be given full training on every aspect of the role. This role would be ideal for a recent graduate (from an IT degree), who wants to pursue a career in IT, who lives preferably to Hanworth, Middlesex. Perhaps you have already completed a year or two in an IT Support role. The role will involve the following duties: Answering the phone and assigning tickets for jobs, triage service tickets via email to the senior team, attempt to resolve initial tickets if possible and identify any repeat issues/patterns Competencies - Skills Required A degree in Computer Science or equivalent A keen interest in IT and passionate to have a successful career in IT Any previous experience in an IT support role would be an advantage Knowledge of Office 365, Active Directory and VMware Demonstrated effective verbal and written communication skills High level of interpersonal skills and team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability to travel when required The position is office based and from Monday - Friday, 8am - 530pm and on call shifts to be covered if required. Weybridge 25 -28K
Apr 18, 2024
Full time
Our client is seeking a 1st Line Service Desk Engineer who will act as the first point of contact for IT-related queries from across their client base. You will have the following experience: Previous experience providing IT support. Exemplary customer service and problem-solving skills. Experience of administering and supporting the latest Microsoft technologies. Troubleshooting skills with Microsoft Office issues (2003 and onwards). The ability to build, configure, administer, and support all versions of Windows desktops. Knowledge of Active Directory, Remote Tools Group Policy, and DNS with an active interest in other networking services. Evidence of continued professional development. You will provide efficient and effective customer service to end-users and other stakeholders, act as the first point of contact for technical service requests, log and maintain chronological details throughout a service ticket lifecycle. provide 1st line diagnosis and resolution with a high level of first-time fixes, respond appropriately to more complex problems through escalation, prioritise and manage your workload to ensure client SLAs are met and create and maintain documentation. You will work alongside the rest of the support team, reporting into the Service Delivery Manager, supporting multiple clients. You will be given full training on every aspect of the role. This role would be ideal for a recent graduate (from an IT degree), who wants to pursue a career in IT, who lives preferably to Hanworth, Middlesex. Perhaps you have already completed a year or two in an IT Support role. The role will involve the following duties: Answering the phone and assigning tickets for jobs, triage service tickets via email to the senior team, attempt to resolve initial tickets if possible and identify any repeat issues/patterns Competencies - Skills Required A degree in Computer Science or equivalent A keen interest in IT and passionate to have a successful career in IT Any previous experience in an IT support role would be an advantage Knowledge of Office 365, Active Directory and VMware Demonstrated effective verbal and written communication skills High level of interpersonal skills and team skills Strong troubleshooting solving skills Able to build and maintain client relationships The ability to work well under pressure and unsupervised Experience in ITIL framework Logical thought processes and analysis techniques coupled with the ability to think outside the square Commitment to accuracy and precision with all outcomes Ability to travel when required The position is office based and from Monday - Friday, 8am - 530pm and on call shifts to be covered if required. Weybridge 25 -28K