3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 25, 2024
Full time
3rd Line MSP Engineer Role: IT Project Engineer Location: Leeds Salary: £30K-£45K (DOE) Interviewing Immediately - Apply Now Are you looking for a new job role in a very accessible area in Leeds, with great opportunities and room to develop? This award-winning IT company have been providing expert IT solutions in the market for a number of years. Now, they are looking for a new 3rd Line Engineer to deal with their installations, migrations, configurations and ongoing support of computers, networks, servers, cloud environments, hardware and software both remotely and on-site for a large range of reputable clients. You will also be used an escalation point for the 2nd Line Engineers in addition to site visits and project work. This company offers plenty of training and can guarantee the progression you deserve. With one of the best benefits packages around, and a quality-oriented approach, this could well be the perfect fit you've been searching for. We are looking for someone with the following skills: Office365 - inc migrations SharePoint Migrations DNS / DHCP / TCP/IP Windows Server - 2019 Windows 7/8/10 Cloud Solutions VMWare & Hyper-V Installations / Clustering Networking Routers & Switches - L2 & L3 MSP experience This role would be suitable for: Helpdesk Support, 3rd Line, IT Technician, IT Support Analyst, IT Infrastructure Engineer, Systems Administrator. In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Senior Data Centre Testing Engineer - £65-75k + Excellent Benefits - Reading (Hybrid) Our multinational Renewable Energy Client now requires an experienced Senior Data Centre Testing Engineer responsible for developing new tests and installations. The Data Centre Testing Engineer will be responsible for building effective networks within the Technology Function to help facilitate the delivery of projects. The ideal Senior Data Centre Testing Engineer will have the following skills/experience: Proven Experience working within Data Centre Server Installation, Networking and Hardware Operating Physical and Benchmark Tests Server Commissioning Advanced knowledge of Data Centre Immersion cooling Certified Data Centre Technician Professional (CDCTP) or equivalent Basic programming skills eg Python, MatLab desirable Strong Data Analysis Skills Degree in Engineering/Sciences Excellent Communication Skills Salary is mainly Dependent on experience but we're looking around the £65-75k range + excellent benefits package! This is a hybrid position and would require you to be onsite 1-2 day(s) per week at their office in Reading. If you're an experienced Data Centre Testing Engineer looking for an exciting new opportunity at a leading renewable energy client, please apply!
Apr 25, 2024
Full time
Senior Data Centre Testing Engineer - £65-75k + Excellent Benefits - Reading (Hybrid) Our multinational Renewable Energy Client now requires an experienced Senior Data Centre Testing Engineer responsible for developing new tests and installations. The Data Centre Testing Engineer will be responsible for building effective networks within the Technology Function to help facilitate the delivery of projects. The ideal Senior Data Centre Testing Engineer will have the following skills/experience: Proven Experience working within Data Centre Server Installation, Networking and Hardware Operating Physical and Benchmark Tests Server Commissioning Advanced knowledge of Data Centre Immersion cooling Certified Data Centre Technician Professional (CDCTP) or equivalent Basic programming skills eg Python, MatLab desirable Strong Data Analysis Skills Degree in Engineering/Sciences Excellent Communication Skills Salary is mainly Dependent on experience but we're looking around the £65-75k range + excellent benefits package! This is a hybrid position and would require you to be onsite 1-2 day(s) per week at their office in Reading. If you're an experienced Data Centre Testing Engineer looking for an exciting new opportunity at a leading renewable energy client, please apply!
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
Apr 24, 2024
Full time
Our client has a fantastic opportunity for an IT Site Technician to join the team providing network support on-site at a school in Bromsgrove, Worcester. IT Site TechnicianBromsgrove, Worcester, B60 Full time, permanent Salary dependent on experience Please Note: Applicants must be authorised to work in the UK Our client provides education technology for schools and academies. From complex school ICT network installations to the simple supply of hardware, they offer outstanding advice, robust products & trusted school IT technical support. They have a vacancy based at a private school in Bromsgrove (Worcester) for an IT Site Technician to provide support to all stakeholders (teaching and support Staff, students, visitors and guests), develop and support the running of the school's ICT systems. Job Role: Reporting into the Site IT Manager, you will be working within a team of 7. Day-to-day provision of support of the school's ICT resources, Support of the client's core infrastructure, services and data within defined SLAs to ensure a continuity of service to all users including fault diagnosis, and resolution Prioritise workloads to maintain service levels within a structured service framework Proactive in your approach The ideal IT Engineer will have Proven experience of working in IT support services or working at a competent level Attention to detail with a methodical and professional approach to service delivery. Experience of working within an education environment and have proven experience of customer facing hands-on support, maintenance and installation with the technologies listed below: Knowledge of virtualisation solutions, preferably Hyper V Knowledge and understanding of Windows 10 and Windows Server 2016/2019/2022 Operating Systems. Office 365, Azure, Intune and Autopilot knowledge Google Workspace Server hardware Active Directory, Group Policy and Domain Services Understanding of networking technologies including TCP/IP, VLAN, switching, routing and firewall configuration. Enterprise networking systems (wired and wireless) Educational MIS systems an advantage but not essential Audio & Visual equipment, interactive screens, whiteboards and projectors Salary and Benefits: A competitive basic salary dependant on experience Holiday allowance of 21 days plus bank holidays Regular 1-2-1 meetings and development reviews to help you reach your full potential while feeling truly valued and appreciated for the work that you do A vibrant staff community Assistance & Guidance from our central Technical Team How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, IT Support Technician, ICT Technician, Network Engineer, Site Engineer, Technical Support, ICT, Information Technology, IT Site Engineer, IT Engineer
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite £20,000 - £30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at . In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite 20,000 - 30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Apr 24, 2024
Full time
We're working with a leading local organization in the legal sector, dedicated to delivering outstanding legal services to its clients. With a focus on excellence and innovation, our client strives to provide top-notch solutions to meet their clients' needs. They prioritise cultivating a warm and welcoming environment for their colleagues, having a great reputation locally for being a super place to work. IT Support Technician Durham/Onsite 20,000 - 30,000 (DOE) Day-to-Day: Support the internal hardware and software - maintenance, repairs, troubleshooting, etc. Provide 1st and 2nd line support for all IT-related issues. Diagnose and resolve issues via the helpdesk system. Assist with hardware and software installations for new users/system upgrades. Administer user accounts, passwords, email accounts, and security access for staff. Create and maintain documentation. Support the wider tech team with both tickets and project work. Tech Stack: Active Directory Windows Server Office 365 Hardware Company Benefits: Company Pension A total of 32 days of paid annual leave + your birthday off! Office shutdown over Christmas Private healthcare Social events for the team If you're interested in learning more about this exciting opportunity or would like to apply, please hit apply now. For any queries or further information, feel free to reach out to me on 0191. 249. 3639 or via email at (url removed). In Technology Group Ltd is acting as an Employment Agency in relation to this vacancy.
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 24, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd / 3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line / 3rd IT Support Engineer Keswick, Lake District Office Based / Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd / 3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks / backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage / Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP networks. + Knowledge of one of the mainstream firewall/networking brands Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience / Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Role: Application Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Application Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Application Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Application Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 23, 2024
Full time
Role: Application Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Application Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Application Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Application Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions. There is so much potential to grow within this role, to expand your responsibilities and knowledge and get involved in areas such as upgrades, installations and the training of customers. Your Role and Responsibilities: While in this position your duties may include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What You Will Need To Apply: For this role, applicants should have experience within application support, and possess good IT Support knowledge, as well as showing the hunger to expand their existing knowledge into new areas. It would be desirable to possess ERP knowledge, alongside a good fundamental understanding of wider business functions including sales, purchasing, finance and manufacturing. You should be passionate about technology, a strong problem solver and capable of culminating these areas into providing exceptional customer service from start to finish. Additionally, you should possess an analytical mindset, working through problems in a logical and methodical manner where required, as an individual or part of a larger team. You should also be open-minded to exploring additional roles, as the company encourage personal development to expand your existing knowledge to encompass a number of new and exciting areas. What You Will Get In Return: A salary between £25,000 and £30,000 is on offer, which is partly dependent upon prior experience and its relevance to this position; alongside additional benefits, such as good holiday and pension allocations, private medical insurance and on-site parking, amongst other rewards and incentives.Furthermore, you will receive full training and opportunities to explore a number of positions available within the company, opening up multiple routes of progression that enhance your skills and development capabilities. If you are interested in finding out more information on this opportunity, please reach out to: Shauna Murphy - Talent Acquisition Specialist M: E:
Apr 23, 2024
Full time
Your Company: The team at NET Recruit are delighted to be working with a high-growth and successful software company based just outside of Southampton, who are searching for an Application Support Technician to join their team. The company are passionate about fostering values such as training and development, thus are keen to nurture their employees to achieving their best through continued support, learning and progression opportunities.This role will be providing valuable support to their customers on their software offerings; trouble shooting problems as they arise, providing technical advice and guidance, as well as documenting solutions. There is so much potential to grow within this role, to expand your responsibilities and knowledge and get involved in areas such as upgrades, installations and the training of customers. Your Role and Responsibilities: While in this position your duties may include but are not limited to: Supporting application software, including ERP Solutions and other similar business applications Providing customer service solutions to clients, whether this is general enquiries or practical resolutions Working through assigned cases, utilising troubleshooting and bug-fixing skills where needed Escalating necessary issues beyond a 1st line capacity to more senior technicians where required Shadowing experienced technicians on more complicated/technical problems to improve understanding and knowledge Interrogating problems and advising the developers Additional ad-hoc and wider supporting duties where required by the Support Manager or other staff What You Will Need To Apply: For this role, applicants should have experience within application support, and possess good IT Support knowledge, as well as showing the hunger to expand their existing knowledge into new areas. It would be desirable to possess ERP knowledge, alongside a good fundamental understanding of wider business functions including sales, purchasing, finance and manufacturing. You should be passionate about technology, a strong problem solver and capable of culminating these areas into providing exceptional customer service from start to finish. Additionally, you should possess an analytical mindset, working through problems in a logical and methodical manner where required, as an individual or part of a larger team. You should also be open-minded to exploring additional roles, as the company encourage personal development to expand your existing knowledge to encompass a number of new and exciting areas. What You Will Get In Return: A salary between £25,000 and £30,000 is on offer, which is partly dependent upon prior experience and its relevance to this position; alongside additional benefits, such as good holiday and pension allocations, private medical insurance and on-site parking, amongst other rewards and incentives.Furthermore, you will receive full training and opportunities to explore a number of positions available within the company, opening up multiple routes of progression that enhance your skills and development capabilities. If you are interested in finding out more information on this opportunity, please reach out to: Shauna Murphy - Talent Acquisition Specialist M: E:
An excellent opportunity has arisen for an experienced IT Support Engineer to join the team at an established IT Solutions Provider providing 1st, 2nd and 3rd line support at schools in southern England. IT Field Engineer - Immediate StartBristol, Gloucestershire & Wiltshire areas Company Car Provided Full Time, Permanent £25,000 - £28,000 per annum dependent on skills/experience Please Note: Applicants must be authorised to work in the UK Our client provides cost-effective?education technology?for schools and academies. From complex school ICT network installations to the simple supply of hardware, they?offer outstanding advice, robust products & trusted school IT technical support. They have contracts with schools in and around the Bristol, Gloucestershire & Wiltshire area. Our client offers full support with opportunities to learn and further your career. About the role: The purpose of the role is providing IT support, both remotely and on premises, with difficulty ranging from 1st to 3rd line desktop, server and network-based. You will oversee maintenance of existing infrastructure, implement new technologies and work to the best practice, collaborating with clients and colleagues. Relevant experience/skills: A solid background in IT support Ability to work in schools, must provide a clear DBS check Ability to problem solve and offer effective and practical solutions Strong attention to detail and customer-focused mentality Relevant technical skills: Microsoft Windows Server , Hyper-V - domain management Microsoft Windows 10, Microsoft Office Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices Benefits: In addition to a competitive salary, our client offers: Company car provided Comprehensive training programs to enhance your skills Opportunities for career advancement within a growing company A supportive and collaborative work environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, Network Engineer, IT Jobs, IT Field Engineer, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Support Technician.
Apr 23, 2024
Full time
An excellent opportunity has arisen for an experienced IT Support Engineer to join the team at an established IT Solutions Provider providing 1st, 2nd and 3rd line support at schools in southern England. IT Field Engineer - Immediate StartBristol, Gloucestershire & Wiltshire areas Company Car Provided Full Time, Permanent £25,000 - £28,000 per annum dependent on skills/experience Please Note: Applicants must be authorised to work in the UK Our client provides cost-effective?education technology?for schools and academies. From complex school ICT network installations to the simple supply of hardware, they?offer outstanding advice, robust products & trusted school IT technical support. They have contracts with schools in and around the Bristol, Gloucestershire & Wiltshire area. Our client offers full support with opportunities to learn and further your career. About the role: The purpose of the role is providing IT support, both remotely and on premises, with difficulty ranging from 1st to 3rd line desktop, server and network-based. You will oversee maintenance of existing infrastructure, implement new technologies and work to the best practice, collaborating with clients and colleagues. Relevant experience/skills: A solid background in IT support Ability to work in schools, must provide a clear DBS check Ability to problem solve and offer effective and practical solutions Strong attention to detail and customer-focused mentality Relevant technical skills: Microsoft Windows Server , Hyper-V - domain management Microsoft Windows 10, Microsoft Office Enterprise networking including Wireless & VOIP (configuration, security and maintenance) Web & Email filtering, Security solutions, Printer management User and Application management, device imaging and deployment Office 365, Google Workspace, Mobile devices Benefits: In addition to a competitive salary, our client offers: Company car provided Comprehensive training programs to enhance your skills Opportunities for career advancement within a growing company A supportive and collaborative work environment How to apply for the role: If you have the skills and experience required for this position, click "apply" today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents. You must be authorised to work in the UK. No agencies please. Flat Fee Recruiter is an advertising agency promoting this role on behalf of the employer. You will be contacted directly by the employer and not Flat Fee Recruiter should they wish to move forward with your application. Other suitable skills and experience include IT Service Engineer, IT, IT Support, IT Support Engineer, Network Engineer, IT Jobs, IT Field Engineer, 1st Line Support, 2nd Line Support, 3rd Line Support, IT Support Technician.
Do you have experience delivering IT support within a professional services environment? Are you looking to take the next step of your career? Well then this is the role for you! Role - IT Service Desk Support Salary - £27,000 - £30,000 Location - Edinburgh Our client is looking to add to their IT service desk to be the first point of contact within the organisation, providing 1st and 2nd line support across a range of technologies including system software, PCs and laptops, peripheral accessories and applications. The role is based out of either the Edinburgh or Glasgow office. Your day-to-day: Manning the organisations IT service desk and delivering 1st and 2nd class support to members of the organisation. Logging, investigating, troubleshooting and resolving calls that come through the service desk. Setting up and managing user accounts. Supporting the installation and management of remote homeworking installations. Creating and maintaining documentation relating to the IT service desk. Technology supported includes, but is not limited to, Dell and Microsoft devices, Windows 11, Office 365, multi-factor authentication administration, mobile devices and business specific software. About you: You'll have a minimum of 12 months experience in an IT support of IT service desk role within a professional services environment. Good all-round knowledge of IT software and hardware. Knowledge of audio/visual technologies is also desirable. Able to communicate with both technical and non-technical stakeholders. A proactive approach to troubleshooting hardware and software issues. Benefits: 25 days holiday plus 8 public bank holidays for a total of 33 days annual leave, increasing after 5 years to a total of 38 days annual leave. Contributory pension scheme split 3% employee contribution to 5% employer. Private medical cover. A generous employee value scheme. Flexible working. Employee assistance programme. Enhanced maternity, paternity and adoption pay. This is a highly sought-after role with a lot of progression opportunities so if you are interested then apply today!
Apr 23, 2024
Full time
Do you have experience delivering IT support within a professional services environment? Are you looking to take the next step of your career? Well then this is the role for you! Role - IT Service Desk Support Salary - £27,000 - £30,000 Location - Edinburgh Our client is looking to add to their IT service desk to be the first point of contact within the organisation, providing 1st and 2nd line support across a range of technologies including system software, PCs and laptops, peripheral accessories and applications. The role is based out of either the Edinburgh or Glasgow office. Your day-to-day: Manning the organisations IT service desk and delivering 1st and 2nd class support to members of the organisation. Logging, investigating, troubleshooting and resolving calls that come through the service desk. Setting up and managing user accounts. Supporting the installation and management of remote homeworking installations. Creating and maintaining documentation relating to the IT service desk. Technology supported includes, but is not limited to, Dell and Microsoft devices, Windows 11, Office 365, multi-factor authentication administration, mobile devices and business specific software. About you: You'll have a minimum of 12 months experience in an IT support of IT service desk role within a professional services environment. Good all-round knowledge of IT software and hardware. Knowledge of audio/visual technologies is also desirable. Able to communicate with both technical and non-technical stakeholders. A proactive approach to troubleshooting hardware and software issues. Benefits: 25 days holiday plus 8 public bank holidays for a total of 33 days annual leave, increasing after 5 years to a total of 38 days annual leave. Contributory pension scheme split 3% employee contribution to 5% employer. Private medical cover. A generous employee value scheme. Flexible working. Employee assistance programme. Enhanced maternity, paternity and adoption pay. This is a highly sought-after role with a lot of progression opportunities so if you are interested then apply today!
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Birmingham, Coventry, Dudley, Wolverhampton. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Apr 23, 2024
Full time
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Birmingham, Coventry, Dudley, Wolverhampton. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Kent and Surrey includes Dartford, Rochester, Bromley, Sittingbourne, Maidstone and Sevenoaks. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Apr 23, 2024
Full time
Telematics Installation Engineer Monday - Friday (days) overtime available Salary: £30,000 to £32,000 basic per annum (dependant on experience), plus overtime and bonus with potential to earn in excess of £40,000 per annum. Home Based- Mobile working ( Paid door to door) Patch- Kent and Surrey includes Dartford, Rochester, Bromley, Sittingbourne, Maidstone and Sevenoaks. Who You Are! As a Telematics Installation Engineer you are a very important part of our business because you directly impact customer satisfaction and act as an ambassador for our brand. Your role goes beyond simply addressing our customer's needs; you are instrumental in representing ensuring that our customers receive a seamless service. The Opportunity We are looking for a proactive Telematics Installation Engineer. Due to our continued growth, we currently have fantastic opportunities for the right people to further enhance our existing team. Ideally, you will have previous automotive industry experience and may have worked in a variety of roles including auto-electrician, field service engineer, technician, telematics installer. This is a friendly team. You will be joining a very supportive manager who possesses a wealth of industry knowledge. We believe that our team is our greatest asset. We offer not just a job, but a promising career path where individual growth aligns with company progress. Our employees thrive in a culture of continuous learning, innovation, and collaboration. We are investing in talent, and if you bring passion, expertise, and a drive to innovate, we will provide the platforms, tools, and environment to amplify your success. Our Company Nationwide Fleet Installations has very recently acquired Avian Fleet, uniting two of the UK's largest independent installers. We stand at the forefront of the fleet installations and telematics solutions industry in the UK. Our expertise encompasses comprehensive mobile installation and servicing of advanced telematics and diverse vehicle technologies. With over one million on-the-road installations under our belt, we have honed our skills to meet the dynamic needs of fleet operators and vehicle equipment providers. Telematics Installation Engineer Overview Attending service and installation calls within our agreed timescales Providing accurate and timely information to our field deployment team Good working knowledge of Telematics and other ancillary equipment Proficient in using a laptop/iPad to report and capture document and installation data Mentoring apprentices. (desirable) You will work within a team of Engineers to maintain and improve productivity and efficiency Ensure adherence to Health and Safety policies and procedures and requirements in line with best practice To be the face of Nationwide Fleet Installation and first port of call for our customers Must have exceptional organisation skills as responsible for holding and maintaining company equipment, including stock, consumables and company vehicles Your duties will include the installation and maintenance of the following across various types of vehicles: MDVR & Vehicle CCTV installations Vehicle Safety Equipment Visual Warning Equipment Sensors and Radar installations Specialist Vehicle installations Telematics Installation Engineer Benefits: Home Based- Mobile working ( Paid door to door) Paid day off every year for your birthday! 28 days holiday (including bank holidays) Workplace pension scheme. Refer a friend scheme Are you the person for this role / Is this role for you? Skills and Experience we are looking for Field based installations and service engineering Installing telematics equipment Installing aftermarket equipment to the highest of standards, ensuring it is both safe and reliable The ability to fault find and identify the root cause of any technical issues Skills in a field-based customer service environment The use of digital multi-meters and test equipment Current legislation relating to vehicle installations and industry standards Proficient level in the use of Microsoft office package Excellent soldering skills Occasionally working abnormal hours, away from home and visiting customer sites at short notice If this opportunity sounds of interest then we would love to hear from you!
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
Apr 23, 2024
Full time
Lead AV Engineer We're seeking a proactive AV Engineer to join a engaging team and ensure seamless on-site installations and client satisfaction. If you're passionate about delivering top-quality service and have a knack for technical intricacies, this role is for you. Key Responsibilities: Execute on-site installations, ensuring impeccable integration of Company-deployed equipment and other manufacturer products when necessary. Perform comprehensive commissioning of all equipment at client sites. Conduct client training sessions to ensure smooth operation and understanding of installed systems. Duties: Oversee on-site installations to ensure they meet the highest quality standards and exceed client expectations. Manage tasks on-site, coordinating with the Project Manager to ensure timely completion of projects. Adhere to quality control procedures during equipment testing, delivery, installation, and commissioning. Develop a deep understanding of deployed systems and client environments to facilitate efficient site visits. Verify equipment against delivery notes and conduct commissioning tests to ensure proper functionality. Provide user training sessions as needed. Offer technical support services, including helpdesk assistance and on-site troubleshooting. Maintain strict adherence to safety protocols and best practices. Stay updated on the Company's solutions and services portfolio. Obtain relevant qualifications and certifications required by the Company, including health and safety certifications, AVIXA CTS, and manufacturer product certifications. Assist the sales team with technical advice and activities. Perform additional duties as directed by management. This is an excellent opportunity for a positive engaging Audio Visual Engineer who is seeking skill and role development. If you're ready to contribute to a dynamic team and play a crucial role in ensuring client satisfaction, apply now to join our team as an Installation and Commissioning Technician
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Apr 23, 2024
Full time
Ready to join a long-established and trusted Lake District, IT & Website Development Company with arguably one of the best office views in the UK? We are looking for a talented 2nd/3rd line engineer to join our amazing engineering team. This opportunity comes with the flexibility to work from home 1-2 days per week, for the rest of the week you will be present at our stunning offices overlooking Skiddaw. Role info: 2nd Line/3rd IT Support Engineer Keswick, Lake District Office Based/Flexible Working - Accessible from Carlisle, Cockermouth, Penrith, Workington & Windermere £27,000 - £37,000 Depending on Experience Culture: Providing Professional Services with Integrity Through Teamwork and Continuous Learning Company: Established Proactive IT Support & Bespoke Website Design Your Background: IT Support, User Desktop Support, Server and Cloud Service Support, IP Networks, Windows Servers, MSP Sectors: IT, Customer Support, IT Support Who we are: We are an IT & Digital Services company, covering managed services contracts, Servers and network installations, wired & wireless networks, VOIP and website design and hosting. KCS offices are located in the Lake District National Park, with stunning views overlooking the breath-taking Skiddaw Massif and beyond. The area is a hub for top-class outdoor activities with some of the finest walks and outdoor goings-on in the country. This role is physically based at our office just outside Keswick and there is flexibility to allow for 1 to 2 days of remote working. The 2nd/3rd Line IT Support Engineer role: A Managed Service Provider (MSP) is a special type of IT support company. Unlike a network administrator who may get to perform one network upgrade every three years, our engineering team performs multiple network upgrade projects every year. It is essential that our team keep current with the latest industry software and cloud services stacks and can complete these network projects on time and on budget. You will be working within a Team supporting a wide range of Servers, networks and services from small to medium-sized businesses whilst keeping up to date with IT technologies. The position also involves supporting peers and juniors in their roles. Key Responsibilities: + Designing, quoting, implementing, and supporting of Windows Server infrastructures and associated networks/backup solutions including cloud solutions when required. + Managing support tickets for our client base via telephone, remote and on-site methods. + Clearly communicate with customers, partners, and 3rd parties. About you: Essential Technical Experience: + Three or more years of IT support experience. + Demonstrable troubleshooting skills that range from user desktop support to server and cloud services. + Experience with Windows Server 2016/19/22, Remote Desktop Services, Hyper-V, and Active Directory. + Desktop support including email clients, and Internet connection troubleshooting. + Office software, printer installations, and general problem diagnostics procedures. + Use of currently supported Microsoft Desktop and Server Operating Systems and M365 cloud platforms. + Backup, Continuity and Disaster Recovery (BCDR) solutions and restoration procedures. + Fundamental knowledge of IP Networks. Desired Technical Experience: + Experience with MSP software such as ConnectWise Manage/Ninja RMM. + Exposure to HP desktop/laptop and server platforms. Hands-on working knowledge of server hardware, RAID etc. + Wi-Fi networks including point-to-point Wi-Fi links. + VoIP telecommunications exposure. + Knowledge of IP Networks. + Knowledge of one of the mainstream Firewall/networking brands - Draytek, Sophos, HP, Ubiquiti, Cisco. + Knowledge of Cove, Datto, and ESET solutions would be a bonus. Non-Technical Essential Skills: + Good planning, follow-through, and documentation skills. + Adaptable interpersonal skills as you will be dealing with customers in all positions from the board level downwards. + Capability to autonomously self-assign workloads and schedule others as part of the team. + Well-presented alongside good written and verbal English skills. + Full valid UK driver's licence. Interested? Apply here for a fast-track path to the Hiring Manager. Your Previous Experience/Background Might Include: IT Support Technician, Technical Support Analyst, Helpdesk Support Technician, Associate IT Support Engineer, IT Support Specialist, Desktop Support, Desktop Support Engineer. Application notice We take your privacy seriously. When you apply, we shall process your details and pass your application to our client for review for this vacancy only. As you might expect we may contact you by email, text or telephone. Your data is processed on the basis of our legitimate interests in fulfilling the recruitment process. Please refer to our Data Privacy Policy & Notice on our website for further details. If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR. This role is being managed by our talent partner RR as such there is no need for agencies to call or send speculative CVs. Many thanks.
Job Title: Technical Field/Support Engineers - Telecom Installation Location: Deeside, North Wales Position Type: Full-Time Salary Range: £23000 - £28000 per annum (DOE) About Us: Join our Client-a leading player in the telecoms and IT industry -and be part of a dynamic team dedicated to delivering top-notch technical solutions. They are currently expanding and seeking Technical Field/Support Engineers with a strong emphasis on telecom installation expertise. Job Description: As a Technical Field/Support Engineer specializing in Telecom Installation, you will play a pivotal role in the team, ensuring the seamless deployment and support of telephone systems and other associated communication products. This role requires technical proficiency, excellent problem-solving skills, and a customer-focused mindset. Key Responsibilities: Conduct on-site installation of telephone systems and other communication products. Provide technical support and troubleshooting for installed systems. Collaborate with clients to understand their communication needs and tailor solutions accordingly. Diagnose and resolve technical issues related to telecom and communication products. Work closely with the technical support team to ensure comprehensive client support. Requirements: Proven experience as a Technical Field/Support Engineer, with a focus on telecom installation and CCTV with knowledge around Networking. Strong technical background with expertise in telephone systems and associated communication products. Excellent problem-solving skills and ability to handle complex technical issues. Customer-focused mindset with strong communication skills. Experience with on-site installations and client interactions. Relevant certifications in telecom and related fields are advantageous. UK Driving License and willing to travel around the Northwest Advanced DBS check will be carried out as a majority of clients are Public Sector Salary and Benefits: The annual salary for this position ranges from £22,000 to £28,000, depending on your skills and experience. We recognise and reward technical excellence. How to Apply: If you are a highly skilled Technical Support Technician with a passion for delivering outstanding customer service, we want to hear from you. Please submit your resume detailing your relevant experience to or click apply and one of our consultants will be in touch. Connect Recruit is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Apr 22, 2024
Full time
Job Title: Technical Field/Support Engineers - Telecom Installation Location: Deeside, North Wales Position Type: Full-Time Salary Range: £23000 - £28000 per annum (DOE) About Us: Join our Client-a leading player in the telecoms and IT industry -and be part of a dynamic team dedicated to delivering top-notch technical solutions. They are currently expanding and seeking Technical Field/Support Engineers with a strong emphasis on telecom installation expertise. Job Description: As a Technical Field/Support Engineer specializing in Telecom Installation, you will play a pivotal role in the team, ensuring the seamless deployment and support of telephone systems and other associated communication products. This role requires technical proficiency, excellent problem-solving skills, and a customer-focused mindset. Key Responsibilities: Conduct on-site installation of telephone systems and other communication products. Provide technical support and troubleshooting for installed systems. Collaborate with clients to understand their communication needs and tailor solutions accordingly. Diagnose and resolve technical issues related to telecom and communication products. Work closely with the technical support team to ensure comprehensive client support. Requirements: Proven experience as a Technical Field/Support Engineer, with a focus on telecom installation and CCTV with knowledge around Networking. Strong technical background with expertise in telephone systems and associated communication products. Excellent problem-solving skills and ability to handle complex technical issues. Customer-focused mindset with strong communication skills. Experience with on-site installations and client interactions. Relevant certifications in telecom and related fields are advantageous. UK Driving License and willing to travel around the Northwest Advanced DBS check will be carried out as a majority of clients are Public Sector Salary and Benefits: The annual salary for this position ranges from £22,000 to £28,000, depending on your skills and experience. We recognise and reward technical excellence. How to Apply: If you are a highly skilled Technical Support Technician with a passion for delivering outstanding customer service, we want to hear from you. Please submit your resume detailing your relevant experience to or click apply and one of our consultants will be in touch. Connect Recruit is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Role: Software Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Software Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Software Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Software Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Apr 20, 2024
Full time
Role: Software Support Technician Location: Southampton Salary / Rate of pay: £18-30,000pa DOE We're seeking an Software Support Technician with outstanding communication and problem-solving abilities to join our dynamic support team. In this role, you'll be pivotal in assisting customers with their support queries, from logging service calls to troubleshooting software and process-related issues What's in it for you? The chance to join a vibrant, rapidly expanding company. Opportunity for growth and professional development. Competitive salary based on experience. Company pension, on-site parking, and private medical insurance Why choose our Client? Our client is a medium sized, multi-national supplier of ERP software solutions that has had continued growth throughout the UK, Australian and US markets. They are now looking for skilled candidates to join the team and assist in their plans to enter new territories and maintain their success. What's involved? Logging service calls and directly engaging with customers. Troubleshooting software and process-related issues. Documenting solutions. Potential involvement in upgrades, installations, development, and customer training. What you need: Understanding of business and system processes. Strong ownership mentality towards product and issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remote desktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor, MS Dynamics, NetSuite, Sage, Winman). Understanding of Sales, Purchasing, Manufacturing, MRP, Financials, Bookkeeping or Stock. Experience working in a support desk environment. Understanding of SQL/SQL databases. Click Apply Now and one of the team will in touch to discuss this Software Support Technician role in Southampton. Consultant: Sonny Hudson Job Number: 928571 / INDCOM Job Role: Software Support Technician Location: Southampton Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Apr 19, 2024
Full time
Data Center Operations Manager, Global Server Operations corporate_fare Google place London, UK Apply Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience. 5 years of experience in computing infrastructure, networking, operating systems, or hardware. 3 years of experience managing technical teams, vendor or agreement management and delivery. Preferred qualifications: Experience working in data center environments, including building and operating large-scale infrastructure, and network and compute architecture and lifecycle, and Linux/Unix system administration. Experience with initiating and executing strategic initiatives in a global environment. Ability to lead and improve Environmental Health and Safety initiatives. Ability to travel up to 30% of the time as needed. About the job Google isn't just a software company. The Hardware Operations team is responsible for monitoring the state-of-the-art physical infrastructure behind Google's powerful search technology. As a Hardware Operations Manager, you will manage a team of Data Center Technicians. You will oversee the quality installation of server hardware and components and take charge of complicated installations/troubleshooting. Your team will install, configure, test, troubleshoot and maintain hardware (like servers and its components) and server software (like Google's Linux cluster). They will also take on the configuration of more complex components such as networks, routers, hubs, bridges, switches and networking protocols. They may lead small project teams on larger installations and develop project contingency plans. In this role, you will lead one or more teams to deliver critical data center initiatives (e.g., data security, machine maintenance, networking), identify trends via data analytics at the project level, and drive the changes needed to address them (e.g., improve tools, processes, or procedures). You will be the point of contact for escalation for one or more data center sites, quantifying systemic issues and escalating when appropriate. You will work with the partner (e.g., Program Managers, Data Center Operations) to provide input into short-term and long-term strategy, process changes, and task orders for the site. You'll manage projects to budget, timeline, and resourcing needs. The Data Center team designs and operates some of the most sophisticated electrical and HVAC systems in the world. We are a diverse, upbeat, creative, team-oriented group of engineers committed to building and operating powerful data centers. Responsibilities Oversee the day-to-day management of teams within data center operations. Communicate priorities and facilitate hand off of operations to following shift leads. Work together to identify and resolve problems and create solutions for our global computing and network architecture. Manage the implementation of projects within the team. Ensure data center-related priorities are consistent with company objectives. Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire . Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting. To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.
Employer description: MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations. Our unique culture is part of our DNA and is an underpinning factor in our success. We offer a service which is innovative and client focused, we collaborate with our customers and supply chain partners to ensure we deliver the best results. Overview: We are now looking for an eager candidate to join us as an apprentice. Join our dynamic team where you will not only provide essential IT support but also play a crucial role in enhancing our cybersecurity posture. This role is tailored for individuals who are passionate about technology and cybersecurity, offering a unique opportunity to develop expertise in these areas using Microsoft 365 & other cutting-edge tools. Salary: £15,000 per annum. Duties: what you will do in your working day: Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps) Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats Support the management of device configurations and enhance security protocols using Intune Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies Actively ensure adherence to the latest best practices in IT security, data protection, and compliance What we are looking for: Able to work to deadlines Methodical & organised Have excellent time management and attention to detail Some form of experience in IT Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday - Friday, 9am - 5pm. Total hours per week: 35 You will be trained in: Technical competencies Communication IT security Remote infrastructure Data Problem solving Benefits: Free on-site parking Cycle-to-work scheme Friendly atmosphere Coffee machine Free Tea/Coffee/fruit 28 Days Annual Leave (Incd Bank Holidays) Staff events (Paid for by Company) Paid sick leave Pension contribution matching Mental health and wellbeing support Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Apr 19, 2024
Full time
Employer description: MCS is an independently owned Building Services provider who specialise in the design, installation & delivery of building services solutions, covering all aspects of mechanical and electrical engineering installations. Our unique culture is part of our DNA and is an underpinning factor in our success. We offer a service which is innovative and client focused, we collaborate with our customers and supply chain partners to ensure we deliver the best results. Overview: We are now looking for an eager candidate to join us as an apprentice. Join our dynamic team where you will not only provide essential IT support but also play a crucial role in enhancing our cybersecurity posture. This role is tailored for individuals who are passionate about technology and cybersecurity, offering a unique opportunity to develop expertise in these areas using Microsoft 365 & other cutting-edge tools. Salary: £15,000 per annum. Duties: what you will do in your working day: Assist in providing comprehensive IT support, troubleshooting hardware, software, and network issues Play a pivotal role in improving the business's cybersecurity measures, focusing on Microsoft 365 security tools and features Involve in the configuration and maintenance of Microsoft 365 applications, emphasizing security and data protection (Exchange Online, SharePoint Online, Microsoft Desktop Apps) Contribute to securing our Microsoft RDS and Access EasyBuild accounting system against potential cyber threats Support the management of device configurations and enhance security protocols using Intune Collaborate in the implementation of IT strategic plans with a key focus on developing robust cybersecurity frameworks Participate in specialized training sessions and workshops centered around cybersecurity, Microsoft 365, and other relevant technologies Actively ensure adherence to the latest best practices in IT security, data protection, and compliance What we are looking for: Able to work to deadlines Methodical & organised Have excellent time management and attention to detail Some form of experience in IT Entry requirements: 3 GCSE's (or equivalent) at grades 4+ (A-C) in any subject GCSE Maths and English (or equivalents) at grades 3+ (D or above) Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship in a similar subject You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme. If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications. For more information, please visit the UK ENIC website. Working week: Monday - Friday, 9am - 5pm. Total hours per week: 35 You will be trained in: Technical competencies Communication IT security Remote infrastructure Data Problem solving Benefits: Free on-site parking Cycle-to-work scheme Friendly atmosphere Coffee machine Free Tea/Coffee/fruit 28 Days Annual Leave (Incd Bank Holidays) Staff events (Paid for by Company) Paid sick leave Pension contribution matching Mental health and wellbeing support Future prospects: 90% of QA Apprentices secure permanent employment after finishing their apprenticeship. Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks. Important information: Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 30,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed. Apply now!
Job Title: Customer Installation Engineer Location : Sheffield Salary: Competitive Job Type: Full Time, Permanent Overview: Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver "Right First Time & On Time". At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally. Responsibilities: Customer Installation Technicians are engaged in the delivery (configuration, installation, testing and acceptance) of circuits and various types of TNS network devices. The Technician also provides support for internal TNS teams and for customers who are in the process of activating services on the TNS network. This is a technical position and requires an ability to combine independent working, sometimes outside of business hours, with a willingness to contribute to team objectives and maintain high standards whilst delivering business growth as part of TNS overall corporate strategy. The ideal candidate will not only do the job to the highest level of quality but will also proactively look to develop (through change of process/procedure or development of scripts/automation) ways of increasing quality and efficiency in how we deliver our services. The Job Responsibilities Include: Support customers during router installation and associated activities, including patch cabling and cross connects, and work closely with Field Technicians on installation, configuration and troubleshooting tasks Remain logged into the Installations phone queue during business hours to take calls from customer engineers at the point of device installation Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed Works with telecommunication companies to turn up circuits. Circuits include but not limited to: leased line DS0, DS1, DS1 hubs, DS3, DS3 hubs, OC3+, Ethernet, Frame Relay, DSL, ISDN, VPN, MPLS Ensure Remedy database integrity is always maintained and highlight where existing data requires updating Proactively highlight where processes can be made more efficient and consider the use of automation tools as necessary Provide updates to technical documentation for the Customer Implementation Group to ensure each customer solution is provided to Operations support groups in a timely manner Build and consolidate professional working relationships with technical peers within customer organisations and with other similar TNS teams around the globe Keep abreast of changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation. Use time management tools to assist with project task tracking and reporting Qualifications: Required: Proven ability to work under limited supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities. Proven experience in working concurrently on several reasonably complex assignments with minimal guidance. Working experience in Networking Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity. Effectively communicates information verbally and in writing in a clear and coherent manner. Fluent English written and verbal is required. Alternative language is also a benefit, in particular Spanish, French, and Italian. Must be able to work in a fast-paced environment and manage a variety of responsibilities at the same time. Role Level is dependent on qualifications and experience - Minimum 1 years' experience in a similar role is required. Desirable: Experience in the installation and configuration of one or more of these router types - Cisco, Juniper, Digi, Virtual Access, Fortinet A point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and Salesforce Mobile carrier data connectivity solution implementation/support PSTN technologies TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Field Service Engineer, Service Engineer, Garage Equipment technician, Field Service Technician, Service Technician, Garage Engineering Technician, Field Maintenance Engineer, Field Maintenance Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Fitter will also be considered for this role.
Apr 19, 2024
Full time
Job Title: Customer Installation Engineer Location : Sheffield Salary: Competitive Job Type: Full Time, Permanent Overview: Come Join TNS's Customer Installation team. We are a team of highly skilled and committed Network Technicians tasked with delivering the highest quality solutions for our customers across our global network. Our mission statement is to deliver "Right First Time & On Time". At TNS, we provide mission critical, managed network solutions to clients in the Payments and Financial Service Markets that allow them to transact across highly secure, reliable, and high-speed solutions globally. Responsibilities: Customer Installation Technicians are engaged in the delivery (configuration, installation, testing and acceptance) of circuits and various types of TNS network devices. The Technician also provides support for internal TNS teams and for customers who are in the process of activating services on the TNS network. This is a technical position and requires an ability to combine independent working, sometimes outside of business hours, with a willingness to contribute to team objectives and maintain high standards whilst delivering business growth as part of TNS overall corporate strategy. The ideal candidate will not only do the job to the highest level of quality but will also proactively look to develop (through change of process/procedure or development of scripts/automation) ways of increasing quality and efficiency in how we deliver our services. The Job Responsibilities Include: Support customers during router installation and associated activities, including patch cabling and cross connects, and work closely with Field Technicians on installation, configuration and troubleshooting tasks Remain logged into the Installations phone queue during business hours to take calls from customer engineers at the point of device installation Take responsibility for the shared mailbox, ensuring emails are responded to in a timely manner and archival processes are followed Works with telecommunication companies to turn up circuits. Circuits include but not limited to: leased line DS0, DS1, DS1 hubs, DS3, DS3 hubs, OC3+, Ethernet, Frame Relay, DSL, ISDN, VPN, MPLS Ensure Remedy database integrity is always maintained and highlight where existing data requires updating Proactively highlight where processes can be made more efficient and consider the use of automation tools as necessary Provide updates to technical documentation for the Customer Implementation Group to ensure each customer solution is provided to Operations support groups in a timely manner Build and consolidate professional working relationships with technical peers within customer organisations and with other similar TNS teams around the globe Keep abreast of changes to TNS infrastructure and strategic direction and incorporate into existing processes as necessary Take an active role in understanding new TNS products and service offerings including changes to proprietary software functionality and operation. Use time management tools to assist with project task tracking and reporting Qualifications: Required: Proven ability to work under limited supervision and effectively demonstrates the ability to use independent judgment regularly in performance of job responsibilities. Proven experience in working concurrently on several reasonably complex assignments with minimal guidance. Working experience in Networking Understanding of and experience in the delivery of mission critical services using Broadband and/or Mobile connectivity. Effectively communicates information verbally and in writing in a clear and coherent manner. Fluent English written and verbal is required. Alternative language is also a benefit, in particular Spanish, French, and Italian. Must be able to work in a fast-paced environment and manage a variety of responsibilities at the same time. Role Level is dependent on qualifications and experience - Minimum 1 years' experience in a similar role is required. Desirable: Experience in the installation and configuration of one or more of these router types - Cisco, Juniper, Digi, Virtual Access, Fortinet A point-of-sale (POS), ATM, banking or finance industry background A Bachelor degree (US) or Higher National Diploma, HND (UK) CCNA, JNCIA, Linux Admin, ITIL Foundations/Service Delivery or Other Networking education/certifications Experienced user of MS Office applications - Outlook, Excel, Word, PowerPoint, Visio Experience with Remedy and Salesforce Mobile carrier data connectivity solution implementation/support PSTN technologies TNS is an equal opportunity employer. TNS evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Please click on the APPLY button to send your CV for this role. Candidates with the experience or relevant job titles of; Field Service Engineer, Service Engineer, Garage Equipment technician, Field Service Technician, Service Technician, Garage Engineering Technician, Field Maintenance Engineer, Field Maintenance Technician, Mechanical Engineer, Mechanical Technician, Electrical Engineer, Electrical Technician, Repair Engineer, Repair Technician, Fitter will also be considered for this role.
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!
Apr 18, 2024
Full time
Manchester Hybrid with a mix of office, WFH & on client sites MSP background 3rd line Technician/Helpdesk Engineer Manchester Salary - £32,000 - £40,000 Hybrid with a mix of office, WFH & on client sites You will be working within a newly formed and growing senior project engineering team to ensure the continued maintenance and smooth running of our client's infrastructure, break/fix support, proactive support, and new equipment installations. Key accountabilities Leading more junior engineers Installing and configuring new hardware and software and other routine maintenance tasks Managing the client's computer systems and providing general infrastructure support Microsoft Office 365 Replacing and rebuilding Microsoft sites Providing second and third-line technical support Clear, methodical and organised in documentation, and neat with network wiring Key Challenges Rearchitecting customer networks for stability Spotting opportunities for development/growth of customers Due to the travel requirements around this position, a full clean driving license and access to a car are required Let me give you an insight on the company you will be joining.They aim to build an environment where employees can enjoy a high energy, positive and engaging environment that embraces the flexibility that their staff tell them they want.They believe in a work-hard-play-hard culture in which together they get things done, and they recognize the contribution of those around them, both formally and socially.They have embraced flexible working but have also built an office environment where their staff want to come in to meet and interact with their colleagues. They have bright and modern offices in Manchester city centre. They have monthly "contact days" on which they encourage everyone to attend an office and join them for company provided lunch and a few beers after hours. They operate a rewards & recognition programme that awards quarterly, and annual cash prizes for top performers, as voted for by their staff. All staff receive their mental and physical health & wellbeing benefits package, giving their staff easy access to the prompt, high quality healthcare and support that they need. They are part of a rapidly expanding group that presents outstanding opportunity to progress your career. They believe in investing in the development of their staff. Training is provided for the job you have, and the job you want. 4pm finish on Fridays! Therefore, you will be joining a nice business with nice people and an engaged and inspirational management team. It is a small but growing business where people know each other.All sounds good so far, right? So, what about the experience needed and qualifications and personal attributes? Requirements: MSP background Network, switching and routing (for example, must be able to install and maintain cisco networks without supervision) 2nd and 3rd line support capabilities Server experience including Windows server operating system. Office 365 and G-suite (education desirable) Root cause analysis Citrix (desirable) Project orientated as there will be a number of projects to lead on Finding opportunities for new technology Oh, and above all someone that can speak to people as well as a computer!