Repton School
Repton School, Willington Road, Repton, Derby, UK
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
Oct 02, 2023
Full time
Are you passionate about data and providing high quality information to further the aims of a charitable organisation in the field of education? The Repton Foundation provides truly life-changing bursary places to children who have the potential, but lack the financial means, to access a world class education at a leading co-educational independent day and boarding school.
With an ambitious development plan to see the school through to its 470th anniversary in 2027 and beyond, Repton School is looking for an experienced, data-savvy and tenacious Database and Research Lead to join the team. Quality of data is critical to the success of fundraising and wider engagement activities, and this role is therefore fundamental in supporting the Repton Foundation and the Old Reptonian (OR) Alumni Society.
Please submit your application online by Tuesday 31st October 2023.
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Should you wish to be considered for this role, and would like an informal conversation about the position, please send your CV to the hiring manager Juliet Wolfe via jwolfe@repton.org.uk or request a call to discuss the role requirements.
Main Responsibilities
Database Management – manage, maintain and operate the Old Reptonian and Repton Foundation database. Ensure that the database is developed, updated and run according to current data security protocols. Ensure that back-up and recovery processes are fit for purpose. Establish ‘query/report request’ protocols.
Data Quality Assurance – work through the School’s electronic and hard copy records to ensure that data held is accurate, relevant, up to date and lawful.
Database Enhancement – work with software developers/providers to ensure the database is fit for purpose, accurate, accessible and secure. Liaise with developers on an ongoing basis to design, commission, install and implement new features, integrations and apps – or customise existing – and troubleshoot and solve issues.
Data Importing – ensure that annual bulk data imports (of Upper Sixth records) are processed accurately and in a timely manner.
Capacity Planning – analyse database usage patterns/trends to identify resource and upgrade requirements. Make recommendations as appropriate.
Database User Management – establish the needs and training requirements of end-users. Manage and monitor appropriate permissions and access levels and ensure data security and integrity. Provide ongoing training and support to approved users, where required.
Research – support the Development Director and Alumni Relations Manager in identifying donor prospects, mentors, speakers, case studies etc and generating guest profiles for events and fundraising purposes.
Reporting and Analytics – produce accurate data, reports and performance metrics to aid in event planning, audience profiling and donor, campaign and event analysis.
Financial Reconciliation – support Development Director in gift processing through recording and tracking donations, and reconciling with Finance Department.
Data Privacy Compliance –implement a robust process to ensure Data Protection Law 2018, UK GDPR and PECR regulations are adhered to with regard to all stored data and bulk data migrations.
Other Duties – any other reasonable duties as requested by the Line Manager.
The Ideal Candidate
Manage all aspects of data, the database and prospect research for alumni engagement and fundraising.
Skills & Experience
The successful candidate will have:
Essential
Knowledge of SQL
Knowledge of Oracle, MySQL, Raiser’s Edge, Salesforce, Potentiality or similar RDBMS, preferably used within the education or charities sector
The technical know-how and ability to manage a database, identify gaps both in data quality and database functionality, and propose and implement workable solutions
The perseverance and attention to detail to work through historical electronic and hard copy records and update contacts accordingly to ensure data integrity
Experience in interrogating and analysing data and running and interpreting reports, along with the ability to distil findings and complex data into easy-to-digest formats (to include metrics)
Good understanding of the Data Protection Act 2018, UK GDPR and PECR
Self-starter with ability to work independently within a small team
Flexibility and willingness to support the team with other activities when required (e.g. event and ticketing support/administration, OR alumni/staff/supplier/visitor liaison and queries, marketing support, social media support etc)
Excellent problem solving, analytical and communication skills
Desirable
Understanding of the alumni engagement and fundraising landscape as it relates to data processes and requirements (e.g. knowledge of third-party platforms such as JustGiving, Mailchimp and Eventbrite, as well as Gift Aid processing following HMRC guidelines)
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Sep 15, 2022
Full time
ERP Support Desk Analyst
Based in our Skipton, UK office
Are you looking for your next opportunity in an ERP role? Do you already have skills in Microsoft Dynamics 365 Business Central?
MBP Solutions is experiencing a period of exciting growth, and we’re moving our ERP system to Business Central. This has created an opportunity for an ERP Administrator, ideally with Business Central experience, to work on our digitisation projects and provide helpdesk support for our growing international business. This role will provide 1st and 2nd line support to the business, as well as working closely with our gold partners to manage any escalated 3rd line support tickets and follow these through to completion. Ideally you will have a good working knowledge of Microsoft Dynamics 365 Business Central and/or previous Navision versions. Change management is a key aspect of the role, and the successful candidate will work with the business and process owners to define requirements, functional test and assist with any acceptance testing. Business Central is our core business system, and this role will be involved with a range of integration projects with third party applications as well as workflow/process development.
About us
At MBP Solutions, we believe passionately in the importance and benefit of being a ‘purpose-driven enterprise’. Having a strong and clear sense of purpose, setting out where we want to get to in the
future and explaining what we value most in terms of how we all want to work together is an essential part of our growth plan.
Founded in 1999, we specialise in adding value to biological by-products through our unique know-how regarding product applications, sustainability, sales and marketing, legal compliance and supply chain management. With a focus on the utilisation of the resources in biological by-products, MBP Solutions has developed a unique concept called OMBP (Outsourced Management of By-Products) 360ᵒ solutions
where by-products and wastes from more than 40 different factories in Europe, North America, Asia and Africa are managed in a sustainable
We have in place a set of strong and very simple messages that are built on everything that MBP Solutions has done to date. These statements are a reference point and reminder for all of us in MBP Solutions about how we want to work together, where we are heading and how we will get there:
We work together for a more sustainable world by helping industries reduce their impact on the
We turn one industry’s by-product into another industry’s raw material by partnering with them
to optimise resource use and generate added value.
We are global experts in by-products and their application, including supply chain management, international sales and marketing, legal compliance and
We want to be globally recognised as the go-to partner for industries who want to handle by-products in a sustainable and responsible way.
As employers, we work in a truly multi-national way, local to our customers but as a team across all the countries in which we operate. With offices in Europe, Asia and North America, we offer a collaborative, friendly and smart-working culture with a focus on innovation and delivering real value for our customers.
Your main tasks will be:
Business Central/Continia/Jet helpdesk function – dealing with internal queries relating to system use and potential bugs, escalating to gold partners when needed.
Working with the business to create functional requirements and user
Functional testing of enhancements completed by gold
Ensure that data owners are following best practice with regular reporting to highlight
Manage our master data and deal with requests for changes
Create training documents for administrative processes and system
Complete the onboarding/offboarding and training of new
Manage and maintain security roles and
Ensure preparedness for Microsoft updates, evaluate how this may affect MBP and provide a summary of key points and actions. Take actions as direction and prepare communications to wider company on changes or updates.
Review and analyse the current state of Microsoft Dynamics 365 Business Central and develop strategies for improving or further leveraging existing
Write news articles relating to Business Central and be the champion of the product.
We are looking for someone with the following essential experience or qualifications (please only apply if you can demonstrate your experience, by providing on the job or education examples):
A bachelor's degree or equivalent in a relevant IT
As a minimum, two years of experience configuring, maintaining, documenting and supporting a company’s ERP, with a preference for working experience using Microsoft Dynamics 365 Business Central or Dynamics NAV. Knowledge of other ERP systems such as SAP or Oracle will also be
General understanding of accounting and operations processes with logistics and sales process experience an
Knowledge of data management such as importing from spreadsheets and using data
Understanding of relational databases.
Advanced Microsoft Office 365 skills including SharePoint, Power Automate
Experience using Continia Document Capture and Jet Analytics (preferred, not required).
Experience of building relationships across all levels and areas of the business along with a pragmatic approach to problem-solving.
Written and verbal English language skills at business
Essential demonstrable Skills/Profile we are looking for:
Strong communication skills, with the ability to communicate effectively at all levels
Ability to work well on own initiative, presenting ideas
Strong analytical skills
Structured, methodical and well-organised
Ability to work well under pressure and to deadlines
Enthusiasm and self-motivation, with a proactive approach to all tasks
Team player who contributes to our collaborative culture
High attention to detail with evidenced problem-solving skills
A positive approach to change
Why work for us?
Sustainability has been part of our ideological backbone since the beginning, as our organisation captures and delivers value in economic, environmental and social terms.
Our business brings to life the concepts of industrial ecology and circular economy by materialising the idea that the co-stream of one industry can be used as a key resource by another.
Our technical expertise, market knowledge and legal understanding help to promote the optimal and efficient use of natural resources, reduce waste and toxic emissions, reduce operating costs and generate new revenue. As a result, we improve the environmental, economic and social performance of our suppliers and customers, with whom we work together to enable the recycling and recovery of residual resources. MBP has several sustainability and quality certifications and works actively with LEAN.
We offer:
A competitive salary
Working for an international company dedicated to sustainability, the environment and natural resources
Free parking
Our UK office is based on the Broughton Hall Estate in Skipton, where you are surrounded by the natural beauty of the Yorkshire Dales
A friendly, professional and nurturing culture, dedicated to engagement and retention
Flexibility with hybrid working (up to 3 days a week from home) after a suitable period of review
Training opportunities with a focus on professional development
Occasional international travel to other MBP offices (role dependent)
For more information about MBP or the position, please visit www.mbpsolutions.com
NO AGENCIES PLEASE
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Mar 29, 2024
Full time
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role Our client are looking for an accomplished Business Analyst Manager to lead their team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What our client need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who our client are Our client are a not-for-profit housing association committed to providing affordable local homes for their customers. They have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from their offices in Trowbridge and Melksham. What they offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy/sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
Mar 29, 2024
Business Analyst Manager £65,100 - £72,450 per annum Trowbridge and surrounding areas - Hybrid Flexible working opportunities but you would be expected to attend the office weekly. Full time (37 hrs) Fixed term contract (12-18 months) Closing date: Midnight, 7 April 2024 The closing date of this advert is subject to change based on the volume of applications or the hiring timeline. The role Our client are looking for an accomplished Business Analyst Manager to lead their team of analysts in identifying, analysing, and interpreting business data and trends to inform strategic decision-making. The ideal candidate will possess a blend of analytical expertise, leadership skills, and business acumen to drive insights and recommendations that support the achievement of company goals. It has the following main responsibilities; Lead and mentor a team of business analysts, providing guidance, support, and professional development opportunities. Collaborate with stakeholders across departments to understand business objectives, challenges, and opportunities. Ensure projects meet their intended outcomes through the use and promotion of relevant success criteria and critical success factors. Ensure a balance is maintained between operational needs and aspirations through effective prioritisation of functional requirements and the backlog Develop and implement data-driven strategies to optimise business processes, improve efficiencies, and drive growth. Oversee the collection, analysis, and interpretation of data to identify trends, patterns, and insights. Produce actionable reports, dashboards, and presentations that communicate findings and recommendations to senior management. Drive continuous improvement initiatives to enhance analytical capabilities, tools, and processes. Ensure compliance with data privacy and security regulations and best practices. What our client need For this role you'll need to have the following skills and experience; Degree level qualification Relevant business analyst qualification Strong analytical skills, with proficiency in data analysis tools and techniques Leading a team through complex transformation programmes Motivational team leadership and management capability Experience of working in project teams Experience of process re-engineering Experience of Microsoft Dynamics 365 and power platform Who our client are Our client are a not-for-profit housing association committed to providing affordable local homes for their customers. They have nearly 7,000 homes for affordable rent and shared ownership in Wiltshire, Somerset and Bath and North East Somerset and employ over 300 staff from their offices in Trowbridge and Melksham. What they offer Our main benefits include; 30 days holiday plus bank holidays 2 paid gifted days; one for your birthday and one over Christmas Buy/sell up to 1 weeks holiday Life assurance Flexible working opportunities - giving you flexibility on how long, where and when you work to support better customer service and promote a work/life balance. Competitive pension (you pay 4%, we pay 4% or choose to opt in to our enhanced pension scheme, where you pay 4%, we pay 9%) Cycle to work scheme
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
Mar 29, 2024
Full time
Identity & Access Management Analyst Title: Identity & Access Management Analyst Contract Type: Permanent x2 Location: West Ham Lane, Stratford and Sale Point, Manchester Our office in Sale Point, Manchester will be relocating to Old Trafford by early 2025 Persona: Agile, Office based 20-40% Salary: £29,500 - £33,154 pa depending on experience and location Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated Role Profile.docx An excellent opportunity has arisen for an Identity & Access Management Analyst to join us. This role will help to support the operational Identity & Access Management activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting our strategic change projects as our IAM function matures and grows. The role reports directly to the Identity & Access Management Lead. The role holder will work closely with our colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as L&Q business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. This would suit someone technical and an analytical problem solver who enjoys working as part of a team in an evolving environment. As an Identity & Access Management Analyst, you will be part of the team that's driving Identity as the new security perimeter. The Identity & Access Management platform is constantly improving the way L&Q users gain access to systems and data. We are big users of Microsoft Active Directory, Azure, Office 365 and love things like identity lifecycle, role-based access, multi factor authentication, and privileged access management as per industry best practices and standards. Key Responsibilities include but not limited to: Deliver the BAU Identity and Access Management function through the Joiners, Movers and Leavers process in line with established operational processes Support the Access Management Team Lead with the design, documentation and improvements of the Joiner Mover and Leaver (JML) process that embeds continual improvements in service quality. Look at prioritising requests and monitoring scheduled Joiners/Movers/Leavers, working closely with HR department. Responding to IAM related incidents or requests via ITSM Tool or Telephony System in line with KPI's Work as a key point of contact for IAM related issues through escalation as part of security incidents Ensure SLAs (service level agreements) are met. Support improvements to the L&Q's Security related policies, standards, and procedures Experience/Knowledge: Experience with Microsoft Active Directory, Office 365 and Group Policy in a large enterprise environment required, Experience in PowerShell scripting and troubleshooting Active Directory issues desirable, Experience with Azure AD desirable such as Azure Active Directory built-in and custom roles, Privileged Identity Management, Azure Conditional Access Policies, Analytical, problem solving and detail-oriented, Desire to collaborate, share and learn by doing, Collaborate with other teams in Technology to successfully migrate from old methods to latest for improving User Life Cycle Management, including automation for provisioning and de- provisioning, and assignment of Role Base Access Controls, Excellent communication (written and verbal) and interpersonal skills and ability to work effectively at all levels in a collaborative team environment Ability to explain technical concepts and adjust messaging based on the audience, including non-technical groups. Strong interpersonal Proactive and self-starter Ability to communicate effectively, both orally and in writing at all levels of the organisation Ability to read, understand, follow, and enforce procedures Awareness of Identity Management and Access Governance Experience with managing user access management controls and processes, Awareness of the guiding principles and underlying requirements of compliance against regulatory requirements such as GDPR Skills, knowledge & experience of ITIL processes. Ideally hold the ITIL Foundation V3 qualification or higher but not essential. If you are interested in this role and have the experience required, then apply without delay! We are a multi-site organisation, so some roles may require occasional travel between offices, but expenses will be covered. At the foundation of everything that we do are our corporate values and associated behaviours. Our organisational behavioural framework outlines the core expectations of all employees, which should be demonstrated at all times when representing L&Q. More information about L&Q's values can be found on our website and a copy of our behavioural framework can be provided on request. Our commitments: At L&Q, people are at the heart of our business and our success depends on employing the best people and getting the best from them. This is why we are committed to developing our people. It's only by investing in a well-trained and motivated workforce that we can continue to prosper and sustain business success. In addition to our support and training, the successful candidate will have access to our full suite of benefits including 26 days holiday rising to 31 days with length of service, excellent Pension scheme, an employee assistance programme and non-contributory life assurance . We are committed to supporting your work-life balance and recognise the changing demands and circumstances in life. Please let us know during the recruitment process if you're interested in part time working or job sharing. In addition, should your circumstances change once you have joined L&Q, you can also request flexible working arrangements, e.g. a change to working hours - if it's feasible then we'll make it happen. For the fifth year in a row, we have been recognised as one of the UK's Best Workplaces for Women in the super large category. We are recognised externally for our commitment to inclusion. We are a Stonewall Diversity Champion, a Disability Confident (Committed) employer and have signed the Time to Change Employer Pledge to demonstrate our commitment to end mental health discrimination in the workplace. We expect all of our employees to support our environmental policy and social responsibility work. We are an employer committed to environmental and social responsibility. L&Q is a regulated charitable housing association and one of the UK's most successful independent social businesses. The L&Q Group houses around 250,000 people in more than 100,000 homes, primarily across London and the South East. As a charitable organisation, our role goes beyond providing homes and housing services. We are a long-term partner in the neighbourhoods where we work. We hope to build aspiration, opportunity and confidence in our communities through our £250 million L&Q Foundation and our skills academy. Our vision is that everyone has a quality home they can afford, and we combine our social purpose with commercial drive to create homes and neighbourhoods everyone can be proud of.
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Customer IT Customer Assurance Analyst Leeds / Hybrid Up to £60,000 per annum We're looking for an experienced Customer IT Assurance Analyst for our globally recognised Client, a leading specialist in insurance with offices located throughout the UK.As the Customer IT Assurance Analyst you will assist in the operation of 3rd Party IT Risk functions focused on Customer Assurance by the execution of activities including bids & tenders, due diligence, audits, findings and reporting to manage and deliver the expectations of customers aligned to defined SLAs and deadlines.Core Responsibilities: Execute the delivery of end-to-end customer IT due diligence, both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation and managing follow-up queries aligned to both Bupa and customer expectations.I would really like to discuss this more with you and see how this opportunity could align with you or what other opportunities would align better. Support Commercial and Tender teams with the IT component new business opportunities including questionnaires, presentations and customer calls. Support the end-to-end delivery of the IT components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers and internal Commercial teams.Key Skills / Qualifications needed for this role: Educated to degree level or certified in relevant audit, risk, and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP, or equivalent experience. Extensive skills and experience across IT Security/Assurance, Compliance or Risk, with experience of IT Risk and Assurance frameworks, and control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). Extensive experience in carrying out IT controls assessments with skills in Cyber and IT Risk. Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in one of their UK based offices for those important meetings. Along with a great benefits package.
Mar 29, 2024
Full time
Customer IT Customer Assurance Analyst Leeds / Hybrid Up to £60,000 per annum We're looking for an experienced Customer IT Assurance Analyst for our globally recognised Client, a leading specialist in insurance with offices located throughout the UK.As the Customer IT Assurance Analyst you will assist in the operation of 3rd Party IT Risk functions focused on Customer Assurance by the execution of activities including bids & tenders, due diligence, audits, findings and reporting to manage and deliver the expectations of customers aligned to defined SLAs and deadlines.Core Responsibilities: Execute the delivery of end-to-end customer IT due diligence, both as part of the onboarding and ongoing processes aligned to defined SLAs, including responding to questions, providing documentation and managing follow-up queries aligned to both Bupa and customer expectations.I would really like to discuss this more with you and see how this opportunity could align with you or what other opportunities would align better. Support Commercial and Tender teams with the IT component new business opportunities including questionnaires, presentations and customer calls. Support the end-to-end delivery of the IT components of customers audits, including planning, scoping, preparation, documentation, delivery and follow-up; in direct partnership with customers and internal Commercial teams.Key Skills / Qualifications needed for this role: Educated to degree level or certified in relevant audit, risk, and security certifications preferably with one of the following: IIA, CISA, CISM, or CISSP, or equivalent experience. Extensive skills and experience across IT Security/Assurance, Compliance or Risk, with experience of IT Risk and Assurance frameworks, and control assurance assessments (e.g. ISO 27001, PCI DSS, CIS 20, NIST, ISACA IT Risk). Extensive experience in carrying out IT controls assessments with skills in Cyber and IT Risk. Experience of Assurance concepts preferably with internal IT Compliance or IT Control assurance experience.There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Although the team work remotely this position would require office days every now and then in one of their UK based offices for those important meetings. Along with a great benefits package.
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Mar 29, 2024
Full time
Responsible for the management, support, maintenance, upgrade and development of IT applications within the business. Overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices, and ensuring compliance with regulatory standards. Client Details Leading property developer in London Description Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. Profile Bachelor's degree in Computer Science, Engineering or relevant discipline, with a minimum of 5 years of related professional experience. A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices. 4+ years experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases , preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with both Windows and Linux/Unix-based operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Job Offer competitive salary hybrid working generous pension insurance plans, health care subsidised gym membership store discounts. family leave
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
Mar 29, 2024
Full time
Role: Senior Systems Analyst/Developer - Hybrid Our client is a highly prestigious corporate company based in the heart of the Docklands. Job Summary: Responsible for the management, support, maintenance, upgrade, and development of IT applications within the business. The role will strive to ensure that the business deploys best of breed solutions in a continuous cycle of review and improvement. In addition, that IT change control policies are in place and adhered to. Also, responsibilities involve overseeing system reliability, security and scalability while playing a leading role in identifying technical requirements, driving DevOps practices and ensuring compliance with regulatory standards. Main Responsibilities: Provide 3rd line support for business applications with a primary focus on continual improvement, upgrade, integration and development. Take a lead role in identifying technical requirements in IT projects, providing technical support, maintaining comprehensive documentation of systems architecture, configurations and procedures while ensuring source control aligns with industry best practices. Drive continuous value delivery to the business, adapting to changes, fostering collaboration and enhancing communications across teams. Aid in implementing DevOps practices including CI/CD pipelines deployments, leading their integration and staying updated on evolving DevOps trends and technologies. Develop and maintain disaster recovery and resilience plan for all IT applications and databases to ensure seamless continuity in the face of unexpected events. To follow Change Control procedures alongside best practice deployment in line with corporate cyber security standards. Manage relationships with users, key stakeholders and 3rd parties for applications delivery and support, including IT Application contracts renewals. Provide support for database upgrades and public websites including monthly health checks and refresh processes. Analyse data and present insights through reports and also assist with the design and development of complex SQL queries as required by the business. Develop automation scripts using APIs and other tools for continuous integration, deployment and monitoring, in ensuring reliability and efficiency in system operation. Implement robust security measures and ensure systems adhere to regulatory compliance standards, participating in regular audits and remediations as necessary. To identify and replace legacy applications where possible consolidating similar applications across the business. Coach, train and mentor junior members of the team on key skills and knowledge areas Undertake other duties as requested by Line Management. What We Require of You: A minimum of 5 years' experience in a Senior Systems Analyst/Development role A minimum of 4 years' experience in a development role. Proficient in problem-solving within an operational support environment, adept at triaging tickets and resolving issues to minimise further incidents. Strong analytical skills to identify business requirements and offer effective solutions. 4+ years' experience in major programming languages such as ASP.NET, PHP along with substantial experience in major relational databases, preferably MS SQL Server, MySQL. Skilled in writing complex SQL queries, report development and data processing, with exposure to PowerBI. Proven expertise and skill in cloud-based technologies, ideally with skills in Azure Experience with Windows operating systems. Ability to work under pressure across diverse projects and deal effectively with ad-hoc tasks. Willingness to quickly embrace new technologies and learn modern development tools. Strong ability to engage with Suppliers and External Consultants. Strong within both a team and individual project environment. Strong customer service skills whilst ensuring requirements scope is managed. The following experience would be highly advantageous: Experience with WordPress, cPanel and WHM. Understanding of HTML, CSS, JavaScript and REST API. Bachelor's degree in Computer Science, Engineering or relevant discipline Experience with Linux/Unix-based operating systems Experience with DevOps principles and practices including continuous integration, continuous delivery, automated testing and change control best practices.
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
Mar 29, 2024
Full time
About the role The role of IT Senior Analyst (Finance Support) is a newly established position within the Booker IT team. In this role, the individual is responsible for supporting change, compliance programmes, and systems delivery across the Finance teams. Role Responsibility This position involves supporting Finance colleagues daily, overseeing and resolving problem tickets, and providing essential knowledge and expertise to aid informed decision-making. Additionally, the role will be responsible for overseeing SAP maintenance (FI/CO), managing user and cost centre configurations, and handling Segregation of Duties (SoD). It includes safeguarding system integrity, adhering to ICFR controls, and performing routine and ad hoc tasks to aid the Finance teams. The role requires exceptional precision and the capability to oversee essential functions, ensuring that the financial systems are secure and operate effectively. The role requires an individual who can manage priorities effectively between support and project work, ensuring adherence to existing SLAs and meeting project deliverables, including timelines, budgets, and stakeholder management. The role may require some 'Out of Hours' work on an ad-hoc basis. You will need Experience relevant for this job: Experience in managing change from conception and design to testing, delivery and ultimately support. Project delivery experience developed through Finance focussed initiatives. Commercially aware and keen to understand the wholesale business and how different functions interact. Good people management, with proven ability to effectively work with other internal and external teams. Service management skills with experience of successful support provision and project leading. Consistent delivery of results. Skills relevant for this job Proven Classic General Ledger data interrogation skills. Excellence in building positive relationships with business stakeholders. Proven ability to articulate complex business requirements by means of a functional systems specification. Proven SAP FI/CO configuration and/or testing skills (ideally gained during an SAP ECC implementation and/or integration project). Proficiency in developing and managing user access controls to ensure the security and efficiency of systems. Passion and understanding of advancing IT governance, security, and operational excellence. Good understanding of Profit Centre / Cost Centre reporting structures (inc experience of Report Painter) Fully or Part qualified in a professional accounting qualification. Deliver continuous improvements. Desire to learn / add value / drive progress. Whats in it for you At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits: A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year. After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases. 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year. Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply. Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses. 50% off health checks at Tesco Pharmacy. Exclusive access to discounted RAC breakdown cover rates An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme. After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount. Retirement savings plan (pension) - save up to 5% and Booker will match your contribution. Life Assurance - You are covered for death in service life cover of up to three times annual pay Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme for you and your family. A great holiday package About The Company Be part of something special. Join our team at Booker. Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. Booker Group comprises of Booker Wholesale, Makro, Booker Direct, Classic Drinks, Ritter Courivaud and Chef Direct. Our customers include Premier, Family Shopper, Budgens and Londis retailers and we have one shared aim - improving choice, price and service for all our customers. Our business is incredibly diverse, so it takes a wide range of skills to deliver the exceptional service our customers require. Wherever you join us, you'll be part of an organisation that will help your career to keep moving forward. Booker Group is part of Tesco plc, however is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco
My client is seeking a talented and experienced Senior SOC Analyst to join the new SOC team. The role requires a diligent and proactive individual with extensive knowledge of Threat Hunting & Detection. Client Details This is a fast growing managed service provider, which offers bespoke IT, Security Operations, and Compliance solutions to customers globally. Description Oversee all SOC L2 / L3 activities Perform threats hunting / detecting and security incidents response duties Develop and implement security protocols, playbooks, and procedures Coordinate with the IT infrastructure team on security-related projects and initiatives. Provide training and guidance to junior SOC analysts. Stay updated with the latest security trends and advancements Report on security activities and incidents to the management team. Participate in emergency response and recovery activities as required. Profile Extensive knowledge of SOC operations Solid experience in threats hunting and detection Experience in Microsoft security technologies like Defender and Sentinel Strong analytical skills and attention to detail. Excellent communication and team collaboration skills. A proactive and problem-solving mindset. Strong knowledge of security protocols and risk assessment techniques. Job Offer 25 days holidays plus bank holidays, increasing with the serving years Health Care Insurance Hybrid working
Mar 28, 2024
Full time
My client is seeking a talented and experienced Senior SOC Analyst to join the new SOC team. The role requires a diligent and proactive individual with extensive knowledge of Threat Hunting & Detection. Client Details This is a fast growing managed service provider, which offers bespoke IT, Security Operations, and Compliance solutions to customers globally. Description Oversee all SOC L2 / L3 activities Perform threats hunting / detecting and security incidents response duties Develop and implement security protocols, playbooks, and procedures Coordinate with the IT infrastructure team on security-related projects and initiatives. Provide training and guidance to junior SOC analysts. Stay updated with the latest security trends and advancements Report on security activities and incidents to the management team. Participate in emergency response and recovery activities as required. Profile Extensive knowledge of SOC operations Solid experience in threats hunting and detection Experience in Microsoft security technologies like Defender and Sentinel Strong analytical skills and attention to detail. Excellent communication and team collaboration skills. A proactive and problem-solving mindset. Strong knowledge of security protocols and risk assessment techniques. Job Offer 25 days holidays plus bank holidays, increasing with the serving years Health Care Insurance Hybrid working
Role: Solution Architect Location: Remote Salary: 80,000 per annum + benefits About Company: 83zero is proud to partner with a leading for-profit organisation in the education sector, committed to delivering exceptional services to students globally. Job Purpose: As a Solution Architect, you will collaborate closely with senior stakeholders to identify and design solutions for business projects. Leading the design efforts during project delivery, you'll play a pivotal role in ensuring successful outcomes. This role involves working closely with customers and delivery teams, making it central to project success. Key Responsibilities: Conduct high-level technical impact assessments to support business cases and project initiation. Assist in detailed analysis, requirements capture, and project planning. Collaborate with IT Leadership to devise, broker, and document solutions to business problems. Work with business stakeholders, application architects, and development teams to refine requirements and resolve issues. Act as a central point of guidance and motivation for development teams during project phases. Assist project team members in resolving issues with project deliverable. Proactively participate in the build and management of platform and delivery road maps in collaboration with IT Leadership. People and Leadership: Foster a productive working environment through constructive feedback and appropriate involvement, delegation, and monitoring of staff. Provide regular communication updates to direct reports and other IT team members. Encourage a culture of accountability, trust, commitment, professional development, and team cooperation. Relationship Management: Manage internal and external relationships and communications effectively. Interface with vendors as required. Projects: Deliver or assist in projects as required. Maintain Control and Integrity of Systems and Processes: Adhere to all IT-related policies and procedures. Provide technical leadership to ensure solutions are architecturally sound and minimise technical debt. Governance: Ensure compliance with relevant data protection, financial, taxation, and legal requirements. Experience Required: Broad knowledge of enterprise business systems, especially CRM, BI, and BPM. Deep technical expertise in at least one key area such as security, performance, high availability, or relational databases. Broad technical awareness covering network infrastructure, information architecture, software languages, frameworks, and integration technologies. Desired Experience: Previous role as an application architect, lead developer, or business analyst, ideally in a medium-sized enterprise. Practical experience in programming. Demonstrated experience in leading small teams. Direct experience with Salesforce and Boomi is advantageous. Knowledge/Skills: Understanding of agile methodologies and related project management frameworks. Familiarity with design thinking, product management, SDLC, and release plan processes. Ability to maintain, influence, and motivate teams. Familiarity with a variety of development methods and processes. Experience with Salesforce or another SaaS CRM platform. Understanding of web application architecture and enterprise integration patterns. If you're passionate about delivering innovative solutions and thrive in a collaborative environment, we'd love to hear from you! Please apply with your CV and cover letter detailing your suitability for the role.
Mar 28, 2024
Full time
Role: Solution Architect Location: Remote Salary: 80,000 per annum + benefits About Company: 83zero is proud to partner with a leading for-profit organisation in the education sector, committed to delivering exceptional services to students globally. Job Purpose: As a Solution Architect, you will collaborate closely with senior stakeholders to identify and design solutions for business projects. Leading the design efforts during project delivery, you'll play a pivotal role in ensuring successful outcomes. This role involves working closely with customers and delivery teams, making it central to project success. Key Responsibilities: Conduct high-level technical impact assessments to support business cases and project initiation. Assist in detailed analysis, requirements capture, and project planning. Collaborate with IT Leadership to devise, broker, and document solutions to business problems. Work with business stakeholders, application architects, and development teams to refine requirements and resolve issues. Act as a central point of guidance and motivation for development teams during project phases. Assist project team members in resolving issues with project deliverable. Proactively participate in the build and management of platform and delivery road maps in collaboration with IT Leadership. People and Leadership: Foster a productive working environment through constructive feedback and appropriate involvement, delegation, and monitoring of staff. Provide regular communication updates to direct reports and other IT team members. Encourage a culture of accountability, trust, commitment, professional development, and team cooperation. Relationship Management: Manage internal and external relationships and communications effectively. Interface with vendors as required. Projects: Deliver or assist in projects as required. Maintain Control and Integrity of Systems and Processes: Adhere to all IT-related policies and procedures. Provide technical leadership to ensure solutions are architecturally sound and minimise technical debt. Governance: Ensure compliance with relevant data protection, financial, taxation, and legal requirements. Experience Required: Broad knowledge of enterprise business systems, especially CRM, BI, and BPM. Deep technical expertise in at least one key area such as security, performance, high availability, or relational databases. Broad technical awareness covering network infrastructure, information architecture, software languages, frameworks, and integration technologies. Desired Experience: Previous role as an application architect, lead developer, or business analyst, ideally in a medium-sized enterprise. Practical experience in programming. Demonstrated experience in leading small teams. Direct experience with Salesforce and Boomi is advantageous. Knowledge/Skills: Understanding of agile methodologies and related project management frameworks. Familiarity with design thinking, product management, SDLC, and release plan processes. Ability to maintain, influence, and motivate teams. Familiarity with a variety of development methods and processes. Experience with Salesforce or another SaaS CRM platform. Understanding of web application architecture and enterprise integration patterns. If you're passionate about delivering innovative solutions and thrive in a collaborative environment, we'd love to hear from you! Please apply with your CV and cover letter detailing your suitability for the role.
Head of Data Engineering - Kent The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
Mar 28, 2024
Full time
Head of Data Engineering - Kent The Head of Data will be a strategic leader responsible for overseeing all aspects of data management, analytics, and governance within the organisation. This individual will play a critical role in driving data-driven decision-making processes, optimising data infrastructure, and ensuring the integrity, security, and accessibility of data assets. The ideal candidate will possess strong leadership skills, deep technical expertise in data management and analytics, and a proven track record of implementing innovative data strategies to support business objectives. Key Responsibilities: Strategic Leadership: Lead the development and execution of the organisation's data strategy, aligning it with business goals and objectives. Provide strategic direction for the use of data to drive decision-making and improve operational efficiency. Data Management: Oversee the design, implementation, and maintenance of robust data management systems and processes, including data acquisition, storage, integration, quality assurance, and lifecycle management. Data Analytics: Drive the development and implementation of advanced analytics initiatives to extract insights from data, identify trends, and support predictive modelling and forecasting. Collaborate with business stakeholders to understand their analytical needs and develop solutions to address them. Data Governance: Establish and enforce data governance policies, standards, and best practices to ensure the accuracy, consistency, security, and privacy of data across the organization. Develop data quality metrics and monitor compliance with regulatory requirements. Data Architecture: Define and maintain the organization's data architecture, including data models, schemas, and taxonomies. Evaluate and select appropriate technologies and tools to support data management, analytics, and visualization requirements. Team Leadership: Build and lead a high-performing team of data professionals, including data engineers, analysts, scientists, and governance specialists. Provide mentorship, coaching, and professional development opportunities to foster a culture of continuous learning and growth. Cross-Functional Collaboration: Collaborate closely with other departments, including IT, finance, marketing, operations, and product development, to understand their data needs and priorities. Partner with business leaders to develop data-driven solutions that drive value and competitive advantage. Vendor Management: Evaluate and manage relationships with third-party data vendors, software providers, and consultants to ensure the successful implementation of data-related projects and initiatives. Negotiate contracts, oversee vendor performance, and assess emerging technologies and trends in the data management space. Qualifications: Bachelor's degree in computer science, engineering, mathematics, statistics, or a related field; advanced degree (e.g., MBA, MS, or PhD) preferred. 10+ years of experience in data management, analytics, and business intelligence, with at least 5 years in a leadership role. Proven track record of developing and implementing data strategies that drive business growth and innovation. Deep understanding of data governance principles, regulatory compliance requirements (e.g., GDPR, CCPA), and industry best practices. Strong technical proficiency in data modelling, SQL, ETL tools, data visualization tools (e.g., Tableau, Power BI), and advanced analytics techniques (e.g., machine learning, predictive modelling). Excellent leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization. Demonstrated experience in managing cross-functional teams and driving cultural change towards a data-driven mindset. Ability to thrive in a fast-paced, dynamic environment and effectively prioritize and manage multiple projects and initiatives. Interested? Please submit your updated CV to Lucy Morgan at Crimson for immediate consideration. Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn 250 worth of vouchers! Crimson is acting as an employment agency regarding this vacancy.
People Source Consulting
Nottingham, Nottinghamshire
First Line Analyst Our client is currently add to their team of First Line Analysts to service one of their clients on an initial 3-month contract but with a view to making the team a permanent fixture. Role requirements: Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. To manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide Technical Leadership in own specific area of expertise. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Evaluate escalations and resolve appropriately to ensure customer demands are met. Provide customer service to internal and external customers to ensure consistent experience. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Identify own development needs in line with business objectives. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/Contract Attain and maintain accreditations as appropriate to the role/Contract Experience Required: Experience in a Second Line Support capacity, with demonstrable experience of resolving incidents for a large corporate customer Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure Committed to customer satisfaction and ownership of issues Experience of supporting Windows 7 and Microsoft Office 2010 including Outlook Experience with supporting remote workers across a VPN Demonstrates analytical and systematic approach to resolving complex problems and assignments. Takes initiative in identifying and negotiating appropriate development opportunities. Able to define and follow instructions and procedures Proven experience in IT Service environment. Demonstrates the ability to absorb and apply technical information. Uses broad range of information systems, technology functions and applications in line with IT industry standards as appropriate to the role Ideally certified in appropriate technologies to support business strategy. Demonstrates an organised approach to work. Demonstrates ability to engage and influence on complex issues at all levels both internally and customer facing. Proven ability to work under pressure and to tight deadlines. Routine administrative skills Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work What's on offer: Up to 15 per hour. 8-hour shifts, with times varying between 7am and 7pm. Onsite requirement 5 days/week in Nottingham - Hybrid working available following training. Contract until end of June, with high likelihood of going permanent. SC clearance available for successful candidates. If interested, then please apply ASAP. Please note that sponsorship is not on offer for this role, and you must have resided in the UK for at least 5 years to be eligible for this role due to the secure nature of the end client. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Mar 28, 2024
Contractor
First Line Analyst Our client is currently add to their team of First Line Analysts to service one of their clients on an initial 3-month contract but with a view to making the team a permanent fixture. Role requirements: Perform a complex range of technical work activities either remotely or at customer site to meet business and customer requirements. To manage incidents routed from First Level analysts and resolve within the limits of knowledge and contract Coordinate small teams delivering basic work packages in line with company process to meet business and customer requirements. Provide Technical Leadership in own specific area of expertise. Document and reports on work completed to ensure compliance with Company and Customer Procedures. Contribute to the development of technical procedures and standards to meet business and customer requirements. Escalate issues in line with company processes to ensure customer demands are met. Able to communicate on complex issues to meet business and customer requirements to avoid escalations. Evaluate escalations and resolve appropriately to ensure customer demands are met. Provide customer service to internal and external customers to ensure consistent experience. Ability to adapt quickly to dynamic team environments to maintain consistent effective contribution. Identify own development needs in line with business objectives. Acts as a role model for colleagues providing guidance around technical and behavioural competencies to ensure sharing of internal best practice. Act in accordance with Computacenter Information Security Policies and report any potential or actual Security events or other Security risks to the organisation Ensure Department/Contract meets SLA performance targets Maintain and improve customer satisfaction levels Understand and adhere to policies and procedures Keep skills up to date with IT industry standards as appropriate to the role/Contract Attain and maintain accreditations as appropriate to the role/Contract Experience Required: Experience in a Second Line Support capacity, with demonstrable experience of resolving incidents for a large corporate customer Understanding of Corporate IT Environments and their relationship to users of the IT Infrastructure Committed to customer satisfaction and ownership of issues Experience of supporting Windows 7 and Microsoft Office 2010 including Outlook Experience with supporting remote workers across a VPN Demonstrates analytical and systematic approach to resolving complex problems and assignments. Takes initiative in identifying and negotiating appropriate development opportunities. Able to define and follow instructions and procedures Proven experience in IT Service environment. Demonstrates the ability to absorb and apply technical information. Uses broad range of information systems, technology functions and applications in line with IT industry standards as appropriate to the role Ideally certified in appropriate technologies to support business strategy. Demonstrates an organised approach to work. Demonstrates ability to engage and influence on complex issues at all levels both internally and customer facing. Proven ability to work under pressure and to tight deadlines. Routine administrative skills Demonstrates effective interpersonal, literacy and numeracy skills Demonstrates awareness of health and safety at work What's on offer: Up to 15 per hour. 8-hour shifts, with times varying between 7am and 7pm. Onsite requirement 5 days/week in Nottingham - Hybrid working available following training. Contract until end of June, with high likelihood of going permanent. SC clearance available for successful candidates. If interested, then please apply ASAP. Please note that sponsorship is not on offer for this role, and you must have resided in the UK for at least 5 years to be eligible for this role due to the secure nature of the end client. People Source Consulting Ltd is acting as an Employment Business in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 28, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
DATA PROTECTION ANALYST UP TO £300 PER DAY OUTSIDE IR35 3-6 MONTH CONTRACT HYBRID THE COMPANY: Join a data-driven charity organisation and assist them with their Data Governance. THE ROLE: The Data Protection Analyst will be responsible for: Reviewing and developing data protection policies. Assisting the Head of Data Governance with their deliverables. Compliance monitoring around the organisation's adherence to data protection policies. Identifying potential risks to data security. YOUR SKILLS AND EXPERIENCE: The successful Data Protection Analyst will have experience in: Data management principles including data governance, data integration, and data architecture. Commercial experience as a Data Protection Analyst or similar. Data policy writing. Strong communication skills. HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
Mar 28, 2024
Full time
DATA PROTECTION ANALYST UP TO £300 PER DAY OUTSIDE IR35 3-6 MONTH CONTRACT HYBRID THE COMPANY: Join a data-driven charity organisation and assist them with their Data Governance. THE ROLE: The Data Protection Analyst will be responsible for: Reviewing and developing data protection policies. Assisting the Head of Data Governance with their deliverables. Compliance monitoring around the organisation's adherence to data protection policies. Identifying potential risks to data security. YOUR SKILLS AND EXPERIENCE: The successful Data Protection Analyst will have experience in: Data management principles including data governance, data integration, and data architecture. Commercial experience as a Data Protection Analyst or similar. Data policy writing. Strong communication skills. HOW TO APPLY: Please register your interest by sending your CV to Mojola Coker via the apply link on this page.
We are recruiting for a Cyber Security Manager to join our IT Department. You will work as part of the IT Operations team to ensure the business is protected from cyber threats, is able to respond to and recover from incidents, and operates within an appropriate cyber security management framework. Take the lead and provide a focal point for all cyber security matters. Responsibilities: Supporting the IT leadership team in developing and delivering a cyber security strategy and roadmap. Developing and managing the cyber security management program closely aligned with agreed Security Standards and other industry frameworks that takes into account the Groups business objectives, technology roadmap, legal and regulatory compliance considerations. To develop, maintain and update the cyber security policies and accompanying standards, procedures and guidance. Responsible for ensuring that cyber security controls are defined and developed to operate effectively and compliantly. Responsible for the PCI DSS compliance programme and working with all parts of the business to ensure Stonegate remains compliant at all times. Carry out periodic testing of cyber security controls and processes implemented across the business to evaluate effectiveness in mitigating risks to the business within appetite levels. Development and management of Key Performance Indicators (KPIs), Management Information (MI). Responsible for managing, on behalf of any development projects, any penetration testing requirements, engaging with third parties, internal technology teams, and the business to remediate significant risks/issues identified before go-live. Responsible for the overall management and delivery of cyber security activities including oversight of outsourced Security Operations Centre and other Managed Security Services Providers. Ensure suspected and actual security incidents are detected and responded to promptly and effectively using both internal resources and specialist third parties. Ensure adopted cyber security technologies are operating as designed, remain effective, and are reviewed regularly for potential improvements. Champion new technologies to continue improving the organisation's overall cyber security posture. Sponsor, oversee and guide the delivery of cyber security projects. Custodian of the group cyber security education and awareness program. Coach and Mentor the Security Analysts with developing educational and improvement programs that meet standards and control requirements. Person Specification: Skills, Knowledge & Qualifications: Essential: Conversant in the latest developments and technologies in Cyber Security. Knowledge of cyber security standards e.g. CIS CSC, NIST CSF, CE Plus etc Working knowledge of Cloud Security best practices, frameworks and compliance. Practical experience managing security solutions and technology including the Microsoft security stack Good understanding of other technical security solution concepts Practical experience of achieving and maintaining compliance with PCI DSS Must be degree educated, ideally in an information security or IT related discipline Desirable: Good understanding of cyber risk management e.g. ISO27001 Good understanding of GDPR and it's practical implementation Preferred professional qualifications would include: ISC2 - CISSP ISACA - CISM, CRISC r CISA Experience of working in the retail or hospitality industry What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Mar 28, 2024
Full time
We are recruiting for a Cyber Security Manager to join our IT Department. You will work as part of the IT Operations team to ensure the business is protected from cyber threats, is able to respond to and recover from incidents, and operates within an appropriate cyber security management framework. Take the lead and provide a focal point for all cyber security matters. Responsibilities: Supporting the IT leadership team in developing and delivering a cyber security strategy and roadmap. Developing and managing the cyber security management program closely aligned with agreed Security Standards and other industry frameworks that takes into account the Groups business objectives, technology roadmap, legal and regulatory compliance considerations. To develop, maintain and update the cyber security policies and accompanying standards, procedures and guidance. Responsible for ensuring that cyber security controls are defined and developed to operate effectively and compliantly. Responsible for the PCI DSS compliance programme and working with all parts of the business to ensure Stonegate remains compliant at all times. Carry out periodic testing of cyber security controls and processes implemented across the business to evaluate effectiveness in mitigating risks to the business within appetite levels. Development and management of Key Performance Indicators (KPIs), Management Information (MI). Responsible for managing, on behalf of any development projects, any penetration testing requirements, engaging with third parties, internal technology teams, and the business to remediate significant risks/issues identified before go-live. Responsible for the overall management and delivery of cyber security activities including oversight of outsourced Security Operations Centre and other Managed Security Services Providers. Ensure suspected and actual security incidents are detected and responded to promptly and effectively using both internal resources and specialist third parties. Ensure adopted cyber security technologies are operating as designed, remain effective, and are reviewed regularly for potential improvements. Champion new technologies to continue improving the organisation's overall cyber security posture. Sponsor, oversee and guide the delivery of cyber security projects. Custodian of the group cyber security education and awareness program. Coach and Mentor the Security Analysts with developing educational and improvement programs that meet standards and control requirements. Person Specification: Skills, Knowledge & Qualifications: Essential: Conversant in the latest developments and technologies in Cyber Security. Knowledge of cyber security standards e.g. CIS CSC, NIST CSF, CE Plus etc Working knowledge of Cloud Security best practices, frameworks and compliance. Practical experience managing security solutions and technology including the Microsoft security stack Good understanding of other technical security solution concepts Practical experience of achieving and maintaining compliance with PCI DSS Must be degree educated, ideally in an information security or IT related discipline Desirable: Good understanding of cyber risk management e.g. ISO27001 Good understanding of GDPR and it's practical implementation Preferred professional qualifications would include: ISC2 - CISSP ISACA - CISM, CRISC r CISA Experience of working in the retail or hospitality industry What's in it for you? 25 days annual leave Annual Leave Purchase Scheme Pension Vitality Healthcare Opt in dental insurance programme Annual bonus scheme The Stonegate discount card offering discounts across our managed estate Online benefits portal offering discounts across the High Street and other retailers At Stonegate Group, we're proud to be the biggest operator of pubs, bars, and late-night venues in the United Kingdom. Our leading brands are diverse and well-known, including names like Slug & Lettuce, Be At One and Popworld. Find out more about a career with Stonegate Group at . If you have a disability as outlined by the Equality Act 2010 and require reasonable adjustments to be made during the recruitment process, please let us know in advance so that any support, aids or adaptations can be put in place to assist you. You can contact us on .
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams
Mar 28, 2024
Full time
Identity Access Management Analyst Permanent £29,500 - £33,154 London and Manchester offices An excellent opportunity has arisen for an Identity & Access Management Analyst to join one of the UK's leading housing organizations. This role will help to support the operational IAM activities; Recertifications, Joiners, Movers, Leavers (JML), Access Provisioning and IAM Monitoring, in addition to driving continuous improvements and supporting strategic change projects as the IAM function matures and grows. Key Experiences Required: In-depth knowledge of identity and access management concepts, such as SSO, role-based access control (RBAC) and identity federation Knowledge of Azure AD, including Azure Active Directory roles, Privileged Identity Management (desirable) Experience with IAM tools, such as Active Directory, LDAP, and Azure AD, Office 365, Group policy in a large enterprise environment Proven ability to work effectively in teams, in order to collaborate to drive Identity as the new security perimeter Technical components are appreciated such as identity lifecycle, role-based access, multi-factor authentication, and privileged access management as per industry best practices and standards Technical and an analytical problem solving The role holder will work closely with colleagues in Cyber Security Operations team, Risk & Compliance, HR and Infrastructure Teams, as well as business teams. You will need to operate at several different levels: from being a team player in IAM, to working alongside technical colleagues in the Infrastructure, Info Sec and other Technology Support teams, for provisioning/de provisioning and entitlement changes for end users. Closing date for completed applications: 9th April 2024 Interviews will be held in the week commencing 8th April 2024 via Microsoft Teams
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.
Mar 28, 2024
Full time
Senior Data Architect Joining Capco means joining an organisation that is committed to an inclusive working environment where you're encouraged to Be Yourself At Work. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table - so we'd love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help. ABOUT US Capco is global technology and business consultancy with a focus on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry, combining innovative thinking with unique expert know-how. The solutions we offer our customers every day are as diverse as our employees. We are/have: Experts across the Capital Markets, Insurance, Payments, Retail Banking and Wealth & Asset Management domains. Deep knowledge in various financial services offerings including Finance, Risk and Compliance, Financial Crime, Core Banking etc. Committed to growing our business and hiring the best talent to help us get there Focused on maintaining our nimble, agile and entrepreneurial culture. Your Capco Day/Key Responsibilities You will accompany and lead complex agile consulting projects supporting our clients with data architecture design and delivery. You will work with technology leaders across Financial Services to provide best practice guidance for data management and data architecture development and optimization. You will build a set of services and capabilities that support Capco's vision of Modern Data Architecture and our clients' data journeys to Cloud to enable efficient, transparent and high-quality data management. You will have opportunities to assume greater responsibility for your topics, as well as managing small project teams and supporting Capco Data Architecture business development. Preferred Experience Experience architecting & implementing data strategy, solutions & governance models. Experience of aligning data architecture & strategy across multiple programmes, work streams and business units. Demonstrable experience using Cloud data technologies to develop enterprise Data platforms. Cloud architect/data architect certifications (AWS, GPC, Azure). Knowledge of the relevant procedures, architectures and technologies in one or more of the following topics: Contextual Datamodelling, Entity Relationship Modelling, Logical & Physical Datamodelling and Data Lake design. Experience designing and implementing cloud data migration and storage patterns on one or more of AWS, GCP and Microsoft Azure Experience implementing and integrating data management platforms for data cataloguing, classification and metadata management. Experience designing and developing data privacy, security and entitlements frameworks for cloud provider ecosystems (AWS, Azure, GCP). Good understanding of cloud networking architecture, operations, automation and cost management. Ideally, relevant practical project experience in Financial Services with proven leadership skills and ability to operate in complex environments/projects, managing multiple stakeholders at all levels of the organisation. An understanding or interest in Graph computing and semantic Datamodelling. A credible individual who can communicate effectively to both technical and non-technical audiences. Effective teamworking with very good analytical and conceptual skills and assertiveness. Data at Capco Capco's global Data Practice of 800+ practitioners are an established team of data strategists, analysts, scientists, architects, and engineers who help client teams harness the power of data to drive insight, optimise performance, and commercialise data opportunities. ?We enable financial institutions to become data-driven by helping transform their understanding, and use of data to derive value. We translate strategy into action - designing, implementing, and mobilising innovative data capabilities with a focus on efficiency and scalability, and partnering with leading vendors and industry bodies. Collaboration, enthusiasm, and encouragement are key in ensuring we maintain our culture through working in an environment where clients become colleagues. We are looking for a candidate who will empower the team, drive high standards, grow the capability, and deliver customer focused outcomes. Our clients and peers have voted us as the A-Team Best Consultancy in Data Management in consecutive years, valuing our ability to identify and develop top data talent. In addition to this, we have proudly won both the Best Consultancy (2022) in the British Banking Awards and the Best ESG Data & Technology Consultancy as part of the annual ESG Insight Awards. WHY JOIN CAPCO? You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: A work culture focused on innovation and creating lasting value for our clients and employees Ongoing learning opportunities to help you acquire new skills or deepen existing expertise A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients A diverse, inclusive, meritocratic culture Enhanced and competitive family friendly benefits, including maternity/adoption/shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement.