Job Title: Technical Author Client: Elite FinTech Firm Salary: Up to £120k + Bonus Location: London An Elite FinTech Firm is looking for a highly talented Technical Writer ideally with financial services experience to join an elite group in group of individuals. This team have an unlimited tech budget, promote a great culture and are made up of fantastic like-minded individuals. Role: • Collaborate with internal engineering and development teams to obtain an in depth understanding of the product and the documentation requirements • Create and maintain technical documentation that is accurate, comprehensive, and tailored to both technical and non-technical audiences • Write, edit, and publish content for use on wikis such as Confluence and use of self-documenting code tools like Sphinx • Structure and organize documentation effectively to enhance readability, discoverability, and ease of collaborative editing • Proactively identify and address documentation gaps or areas for improvement, and hold teams accountable • Use generative AI tools to accelerate the documentation process when appropriate • Assist in developing documentation strategies and workflow improvements • Ensure documentation complies with internal standards and guidelines Skills: 4+ years of experience as a Technical Author/Writer/Documentation Engineer, ideally with experience in Financial Services Familiarity with Infrastructure technology (both on-prem and cloud) A Computer Science Degree is heavily advantageous but not essential
May 01, 2024
Full time
Job Title: Technical Author Client: Elite FinTech Firm Salary: Up to £120k + Bonus Location: London An Elite FinTech Firm is looking for a highly talented Technical Writer ideally with financial services experience to join an elite group in group of individuals. This team have an unlimited tech budget, promote a great culture and are made up of fantastic like-minded individuals. Role: • Collaborate with internal engineering and development teams to obtain an in depth understanding of the product and the documentation requirements • Create and maintain technical documentation that is accurate, comprehensive, and tailored to both technical and non-technical audiences • Write, edit, and publish content for use on wikis such as Confluence and use of self-documenting code tools like Sphinx • Structure and organize documentation effectively to enhance readability, discoverability, and ease of collaborative editing • Proactively identify and address documentation gaps or areas for improvement, and hold teams accountable • Use generative AI tools to accelerate the documentation process when appropriate • Assist in developing documentation strategies and workflow improvements • Ensure documentation complies with internal standards and guidelines Skills: 4+ years of experience as a Technical Author/Writer/Documentation Engineer, ideally with experience in Financial Services Familiarity with Infrastructure technology (both on-prem and cloud) A Computer Science Degree is heavily advantageous but not essential
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
May 01, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Technical Writer - Engineering Sector Why is this the company for you? Are you interested in working for a very successful business that is rapidly expanding on a global scale? This is a brand new office space set up in and easy to get to site? Do you enjoy a hybrid work pattern? Do you enjoy being given extensive and high quality support with your training? Technical Author - Job Description: As a Technical Author, your role will involve researching and analyzing complex technical information to create technical documents that enable customers to operate specific equipment safely and efficiently or to increase their knowledge of a particular technology. Key Competencies: High level of competence using MadCap Flare. High level of competence using other PC-based applications for desktop publishing, photo editing / digital imaging software. Proficient with Microsoft office Excel. Demonstratable experience in a technical author role. Click Apply! If you are interested in working for a growing business and simply would like to learn more about the role, please click apply to find out more.
May 01, 2024
Full time
Technical Writer - Engineering Sector Why is this the company for you? Are you interested in working for a very successful business that is rapidly expanding on a global scale? This is a brand new office space set up in and easy to get to site? Do you enjoy a hybrid work pattern? Do you enjoy being given extensive and high quality support with your training? Technical Author - Job Description: As a Technical Author, your role will involve researching and analyzing complex technical information to create technical documents that enable customers to operate specific equipment safely and efficiently or to increase their knowledge of a particular technology. Key Competencies: High level of competence using MadCap Flare. High level of competence using other PC-based applications for desktop publishing, photo editing / digital imaging software. Proficient with Microsoft office Excel. Demonstratable experience in a technical author role. Click Apply! If you are interested in working for a growing business and simply would like to learn more about the role, please click apply to find out more.
About Us Avencia are partnered with a leading global carrier who are looking for a Delegated Authority Data Manager based in London. The opportunity: The Governance & Delegated team are responsible for the 1st controls of our International Delegated Authority in respect of underwriting across all divisions and delegated claims covering our Wholesale, State National Global, Global Re and Global Specialty Divisions. In addition we ) provide assurance from a Product and Underwriting Governance perspective for Wholesale and State National Global divisions. The purpose of the role is to ensure that all of our delegated data is timely and accurately uploaded into our core systems and readily reportable. You will have strong technical and management skills in order drive progress in this key area. What you'll be doing: Day to day management of the Delegated Data/Bordereaux team, ensuring the team are mapping and loading bordereaux in a timely manner in compliance with both Lloyd's and Company Market data standards. Managing the bordereaux collection process and escalating issues to underwriters on a regular basis where poor quality or late submission of bordereaux occurs. Following delegated underwriting bordereaux processes across various classes of business using delegated tools primarily BDX/DDM and Eclipse (PAS) Ability to build data dictionary / directory (capturing data definitions, data quality, the data's appropriateness, completeness and accuracy) Day to day management and oversight of our outsourced data functions, including identifying appropriate opportunities to expand this. Ensure that internal and outsourced bordereaux functions have fully documented Standard Operating Procedures (SOP's) Provide clear direction and assistance to the team including training where necessary. Maintain accurate bordereaux records, collaborating and meeting with internal and external stakeholders, including Lloyd's brokers, Underwriters, compliance, and other departments as needed. Assisting with the development of all DUA systems and various ongoing projects Ensuring effective communication is maintained with all underwriting teams. Identifying key areas of data improvement in line with Lloyd's/company standards and being aware of changes to Lloyd's reporting standards and requirements. Management and production of bordereaux status KPI's and other Binder/Bordereaux reporting required by internal stakeholders, providing qualitative in-sight for the Leadership team. Stay aware of market standards, changes to bordereaux data and processing requirements. Work closely with the Governance team and Compliance to ensure data received is in an accurate state to enable regulatory reporting. What we are looking for: Previous experience of bordereaux management processing is essential. Previous experience of line management is preferable. Previous experience of working on Data Quality/Governance projects is preferable Good understanding of Lloyd's and delegated authority requirements. Experience of working on complex data projects. Good and effective communicator - open, honest, and respectful. High level of accuracy and attention to detail Willingness to take responsibility and accountability in a collaborative manner, Ability to deliver work on time to a set deadlines Strong understanding of Microsoft Office, Word and Excel Effective stakeholder management skills
Apr 30, 2024
Full time
About Us Avencia are partnered with a leading global carrier who are looking for a Delegated Authority Data Manager based in London. The opportunity: The Governance & Delegated team are responsible for the 1st controls of our International Delegated Authority in respect of underwriting across all divisions and delegated claims covering our Wholesale, State National Global, Global Re and Global Specialty Divisions. In addition we ) provide assurance from a Product and Underwriting Governance perspective for Wholesale and State National Global divisions. The purpose of the role is to ensure that all of our delegated data is timely and accurately uploaded into our core systems and readily reportable. You will have strong technical and management skills in order drive progress in this key area. What you'll be doing: Day to day management of the Delegated Data/Bordereaux team, ensuring the team are mapping and loading bordereaux in a timely manner in compliance with both Lloyd's and Company Market data standards. Managing the bordereaux collection process and escalating issues to underwriters on a regular basis where poor quality or late submission of bordereaux occurs. Following delegated underwriting bordereaux processes across various classes of business using delegated tools primarily BDX/DDM and Eclipse (PAS) Ability to build data dictionary / directory (capturing data definitions, data quality, the data's appropriateness, completeness and accuracy) Day to day management and oversight of our outsourced data functions, including identifying appropriate opportunities to expand this. Ensure that internal and outsourced bordereaux functions have fully documented Standard Operating Procedures (SOP's) Provide clear direction and assistance to the team including training where necessary. Maintain accurate bordereaux records, collaborating and meeting with internal and external stakeholders, including Lloyd's brokers, Underwriters, compliance, and other departments as needed. Assisting with the development of all DUA systems and various ongoing projects Ensuring effective communication is maintained with all underwriting teams. Identifying key areas of data improvement in line with Lloyd's/company standards and being aware of changes to Lloyd's reporting standards and requirements. Management and production of bordereaux status KPI's and other Binder/Bordereaux reporting required by internal stakeholders, providing qualitative in-sight for the Leadership team. Stay aware of market standards, changes to bordereaux data and processing requirements. Work closely with the Governance team and Compliance to ensure data received is in an accurate state to enable regulatory reporting. What we are looking for: Previous experience of bordereaux management processing is essential. Previous experience of line management is preferable. Previous experience of working on Data Quality/Governance projects is preferable Good understanding of Lloyd's and delegated authority requirements. Experience of working on complex data projects. Good and effective communicator - open, honest, and respectful. High level of accuracy and attention to detail Willingness to take responsibility and accountability in a collaborative manner, Ability to deliver work on time to a set deadlines Strong understanding of Microsoft Office, Word and Excel Effective stakeholder management skills
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Apr 30, 2024
Full time
Senior Technical Writer Our award-winning and highly successful global technology client is looking for a technical author to join their technical publications team. You'll have a proactive approach and a real appetite and enthusiasm for learning cutting-edge technology and developing new skills. Working as part of a coordinated team, you will: Research, plan and write a range of user-centric technical content for customers' developers and engineers. Improve the clarity and consistency of the technical documentation ensuring it complies with corporate and technical communications standards, and that departmental processes are followed. Be a technical content advocate. As the successful candidate you will have: Good experience as a technical author in a technology or engineering environment. A technical software and/or hardware background, writing for different, highly technical target audiences. Software background: Experience producing technical software documentation for developers, engineers or architects and/or programming experience. (Familiarity with programming languages/concepts will help to understand incoming/outgoing signals, state diagrams, memory and caching etc.) Hardware background: Familiarity with the fundamentals of computer architecture, microprocessors, basic electronics, System-on-Chip (SoC), Embedded electronics. The ability to apply logical thinking and grasp technical concepts. The ability to write abstract concepts and building technical understanding without the ability to do hands-on' testing. Good knowledge of industry standard tools, technologies, and content management systems. Experience with Markdown, HTML, XML/DITA, Jenkins, Git, JSON, Python or a similar Scripting language. A detail-oriented approach. An understanding of the interaction between software and hardware is useful. Any experience of user journeys/personas would be a huge advantage! A stimulating working environment is on offer, as is a competitive remuneration and benefits package. This is a hybrid-working role where you will need to be onsite 20% of the month in one of the following office locations: Cambridge, Manchester, Sheffield or Galway.
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Apr 26, 2024
Full time
Company Description Come join us and make a difference in the world! Discover more at NO AGENCIES PLEASE Job Description With NEC Digital, you choose the path of no compromise. We provide industry leading expertise across the full scope of a project, giving our customers the confidence and security they need to achieve great outcomes for your users. A partnership of best-in-class software delivery, with pioneering user-centred design services. We offer full end-to-end digital transformation expertise to the very highest standards from discovery to development and beyond, at a scale and quality unique in the market. And everything we do is in line with our mission, to create user centred products and services that are efficient, inclusive and sustainable. Location: Ideally we would like this role to be Hybrid from our Glasgow Studio, however we would also consider Hybrid from London, or fully remote. Salary: £40,000 Working Pattern: Monday - Friday 9:00 - 5:30 Position Overview: The Senior Bid Writer for NEC Digital will be responsible for writing persuasive and well-structured bids, proposals, and tender documents that align with the NEC Digital's strategic goals and resonate with potential clients. This role will involve collaborating with cross-functional teams, gathering information, and effectively communicating NEC Digital's capabilities and offerings. The Bid Writer will play a pivotal role in winning new business and driving growth. Key Responsibilities: Bid Writing Bid Creation: Develop high-quality written content for bids, proposals, and tender documents that effectively articulate the division's solutions, benefits, and value proposition. Message Alignment: Ensure bid content aligns with the NEC Digital's messaging, branding, and strategic objectives, while addressing the specific requirements of each bid. Content Customisation: Tailor bid content to meet the unique needs and preferences of each potential client or contract opportunity. Persuasive Communication: Write compelling narratives that highlight the NEC Digital's strengths, differentiators, and capabilities, while addressing client pain points. Content Editing: Review and edit bid content for accuracy, clarity, grammar, and consistency, ensuring a polished and professional final product. Solutions Solution Development: Collaborate closely with the Solutions Specialist to make sure our proposed solutions fit what the client needs. Use their technical knowledge to help create strong bids that show why our solutions are the best choice. Collaborating Content Research: Collaborate with the proposition lead to leveraging the playbook's resources to provide updated best practices, answers, and relevant content, thereby enhancing bid submission quality and effectiveness. Collaboration: Collaborate with cross-functional teams, including Sales, Marketing, Legal, and Subject Matter Experts, to gather input and insights for bid responses. Bid Management Deadline Management: Manage bid timelines, ensuring that all content is completed, reviewed, and submitted within specified deadlines. Continuous Improvement: Collect feedback and insights from bid outcomes to continuously improve bid content, processes, and win rates, feeding these into our Knowledge Management system. Quality Assurance: Ensure that all bid content meets the highest standards of quality, compliance, and accuracy. Knowledge Management: Ensuring all bid responses and feedback are recorded in line with our knowledge management processes and procedures. Qualifications Proven experience as a Bid Writer, with a successful track record of crafting persuasive bids, proposals, and tender documents. Strong writing, editing and communication skills, with exceptional attention to detail and grammar with the ability to convey complex information clearly and persuasively. Familiarity with bid management processes and knowledge management systems. Proficiency in using Microsoft Office Suite and bid management software. Ability to work effectively in a collaborative, cross-functional team environment including Sales, Marketing, Legal, and Subject Matter Experts. Excellent project management and deadline management skills. Experience in collecting and implementing feedback to improve bid content and win rates. Desirable: Experience writing and winning bids for the Public and Third Sector. Additional Information We are proud of the benefits we offer employees of NEC Software Solutions Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost) 25 days paid holiday with the option to buy/ sell 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost) A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5% A fantastic selection of flexible benefits to suit your individual needs We are an employer who cares, we have a invaluable employee assistance programme which can help in every area of your life All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like. OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required. NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates. Who We Are: We're NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you'll be helping our 3,000+ employees push the boundaries of what's possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We'd love your help. And we'll support you all the way.
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
Apr 26, 2024
Full time
Our leading Technology Client are looking for a talented and motivated Technical Writer to work closely with their platform engineering teams to help build and scale their business. You'll define documentation standards including organisation and structure, and assist in developing and editing high-quality, understandable, and accessible documentation. This will be needed for both technical and non-technical audiences, and produced in various forms, including wikis, HTML, and auto-generated documentation, such as self documenting code and configuration. This is an amazing opportunity to work for a world leading organisation in a supportive environment! The following skills/experience is essential: Proven experience as a Technical Writer/Technical Author/Content Manager Familiarity with Infrastructure technology (both on-prem and cloud) Excellent communication skills Salary: Up to £120,000 + bonus + package Location: London (work from home options available too) If you are interested in this position and meet the above requirements please apply immediately.
An excellent opportunity has arisen for an experienced Technical Writer to join a global social media brand Role: Documentation Engineer/ Technical Writer Location: London- Hybrid Role Duration: 6 months Seeking a Documentation Engineer / Technical Writer to document industry-leading software and technology for developers around the world. Our Client's team teaches some of the world's most brilliant engineers how to build incredibly complex applications and experiences. Ideal candidate will have a demonstrated track record of effectively capturing and communicating technical concepts related to software development procedures. Responsibilities Create and maintain documentation and related development materials for tools, products and platforms that form the typical flows of software development Work closely with engineering, product, and support teams to ensure quality and accuracy of content. Design, draft, and edit technical and process documentation. Support multiple programming languages and development platforms. Create and maintain code samples and sample applications, as needed. Minimum Qualifications 5+ years of experience authoring complex technical documentation for an engineering audience. Experience with SDK or API documentation for a technical audience. Experience working with markdown content formatting. Experience interpreting example code so that it can be explained to users. Experience using source control to manage and publish content. Established record of project ownership, project management, and self-direction. Experience collaborating effectively across multiple teams and competing deadlines. Preferred Qualifications BA/BS in Computer Science or English or equivalent work experience. Familiarity with game engine development (Unity, Unreal Engine), web development, or Android development. Familiarity with software infrastructure concepts and technologies.
Apr 25, 2024
Full time
An excellent opportunity has arisen for an experienced Technical Writer to join a global social media brand Role: Documentation Engineer/ Technical Writer Location: London- Hybrid Role Duration: 6 months Seeking a Documentation Engineer / Technical Writer to document industry-leading software and technology for developers around the world. Our Client's team teaches some of the world's most brilliant engineers how to build incredibly complex applications and experiences. Ideal candidate will have a demonstrated track record of effectively capturing and communicating technical concepts related to software development procedures. Responsibilities Create and maintain documentation and related development materials for tools, products and platforms that form the typical flows of software development Work closely with engineering, product, and support teams to ensure quality and accuracy of content. Design, draft, and edit technical and process documentation. Support multiple programming languages and development platforms. Create and maintain code samples and sample applications, as needed. Minimum Qualifications 5+ years of experience authoring complex technical documentation for an engineering audience. Experience with SDK or API documentation for a technical audience. Experience working with markdown content formatting. Experience interpreting example code so that it can be explained to users. Experience using source control to manage and publish content. Established record of project ownership, project management, and self-direction. Experience collaborating effectively across multiple teams and competing deadlines. Preferred Qualifications BA/BS in Computer Science or English or equivalent work experience. Familiarity with game engine development (Unity, Unreal Engine), web development, or Android development. Familiarity with software infrastructure concepts and technologies.
We are currently looking for a ITSM support process & work instruction author to work on a time critical project. As ITSM Support process & work instruction author, you will: * turn critical business processes and non-functional requirements into key support processes and work instructions * Develop Tier 3 Process Maps and Level 4 Work Instructions, Service Operation processes, * capture and design artefacts sufficiently to deliver the RRMC service to support the technical infrastructure and the development a business support capability * write processes and build capability workflows, work instructions and knowledge articles * develop relationships with application management service provider * Maintain the service design workstream MSP You'll have: * a strong Service process development skill within a service transition project background within Technology and IT * ITEL & ITSM experience * Previous experience of large scale technical projects * a flexible approach with a can-do attitude * a solution driven approach Current SC Clearance is desirable The role is working in service design and service support transition as a business process analyst and process author with a suitable level of experience and skills. Ideally we need someone with ITIL / ITSM experience who can work to our existing service operations lead to write operations manuals, draft L3-4 business processes (detail) and help us to refine the processes in the early days of business as usual. We have a service operations concept and high level processes already, so this is a doing type role, not strategic, to define the lower level processes and complete artefacts for readiness assurance and operations. The person needs to be able to deliver with minimum oversight ideally, working in an Agile environment.
Oct 02, 2021
Contractor
We are currently looking for a ITSM support process & work instruction author to work on a time critical project. As ITSM Support process & work instruction author, you will: * turn critical business processes and non-functional requirements into key support processes and work instructions * Develop Tier 3 Process Maps and Level 4 Work Instructions, Service Operation processes, * capture and design artefacts sufficiently to deliver the RRMC service to support the technical infrastructure and the development a business support capability * write processes and build capability workflows, work instructions and knowledge articles * develop relationships with application management service provider * Maintain the service design workstream MSP You'll have: * a strong Service process development skill within a service transition project background within Technology and IT * ITEL & ITSM experience * Previous experience of large scale technical projects * a flexible approach with a can-do attitude * a solution driven approach Current SC Clearance is desirable The role is working in service design and service support transition as a business process analyst and process author with a suitable level of experience and skills. Ideally we need someone with ITIL / ITSM experience who can work to our existing service operations lead to write operations manuals, draft L3-4 business processes (detail) and help us to refine the processes in the early days of business as usual. We have a service operations concept and high level processes already, so this is a doing type role, not strategic, to define the lower level processes and complete artefacts for readiness assurance and operations. The person needs to be able to deliver with minimum oversight ideally, working in an Agile environment.
Our Bedford,Beds based client is looking for a 2nd Level Support Engineer to join to rapidly expanding global company.
Package on Offer
* a salary of circa £34,000-£40,000
* enhanced pension scheme
* expenses (authorised)
* laptop & phone
* healthcare
Hours of work - Mon-Fri 40 hours per week 9am -5.30pm
Location: office based mainly, sometimes field based some home working
Company Overview
The company whilst global, has a culture of a very family type feel and works very well as a team supporting one another, and this is the type of person they are looking to join their team - a team player who will get stuck in.
They work with global brands and independent clients - everyone is equally important to them and is treated with great service and care - again an expectation is that their team members really care about the job they do and who they do it for as well.
Overview:
The Role of 2nd line Support Engineer is to support the business with customer and Internal escalations through to the testing of new prodcuts .
The Support Engineer will need to be able to use their initiative in helping resolve any issues presented.
The Individual Personal Abilities & Skills Required
A strong interest and/or qualification in computer science or technology. Ideally with experience in the following areas / products.
* Testing and configuration of IP networks using Cisco, HP, Huawei & Juniper switches with integration to Ruckus, Cisco, Meraki wireless.
* Configuring and testing of the equipment before shipping to engineering team.
* Labeling of hardware and providing full documentation to the engineering team for the switch configurations.
* Creating and modifying scripts for bespoke installations
* Integrating with a bespoke authentication server.
* Knowledge of IPTV and other network services.
* Knowledge of Cisco, HP a must, Huawei and juniper advantageous along with a good understanding of wireless infrastructures.
* Able to follow testing & commissioning procedures.
* Able to work as a team member or solo
* Knowledge of Linux, Cisco,HP, Juniper, Huawei, Ruckus, Windows an advantage.
* Excellent communication skills both written and verbal
* French or German speaker and writer (b2b level) ideally
You will have/be:
* Previous work experience, ideally in an office-based technical role
* Availability to do shift work and to be flexible
* Ability to work as part of a team
* Self-motivation and drive
* Must be confident with speaking over the phone
* Flexible ‘can-do’ attitude to tasks, and ability to use own initiative
* Full Current Driving Licence
This is an opportunity to develop your career with a unique and global company that really has a family type feel. They are looking to start the right person asap so this could be an early New Year resolution to look for that new career opportunity
Oct 29, 2018
Our Bedford,Beds based client is looking for a 2nd Level Support Engineer to join to rapidly expanding global company.
Package on Offer
* a salary of circa £34,000-£40,000
* enhanced pension scheme
* expenses (authorised)
* laptop & phone
* healthcare
Hours of work - Mon-Fri 40 hours per week 9am -5.30pm
Location: office based mainly, sometimes field based some home working
Company Overview
The company whilst global, has a culture of a very family type feel and works very well as a team supporting one another, and this is the type of person they are looking to join their team - a team player who will get stuck in.
They work with global brands and independent clients - everyone is equally important to them and is treated with great service and care - again an expectation is that their team members really care about the job they do and who they do it for as well.
Overview:
The Role of 2nd line Support Engineer is to support the business with customer and Internal escalations through to the testing of new prodcuts .
The Support Engineer will need to be able to use their initiative in helping resolve any issues presented.
The Individual Personal Abilities & Skills Required
A strong interest and/or qualification in computer science or technology. Ideally with experience in the following areas / products.
* Testing and configuration of IP networks using Cisco, HP, Huawei & Juniper switches with integration to Ruckus, Cisco, Meraki wireless.
* Configuring and testing of the equipment before shipping to engineering team.
* Labeling of hardware and providing full documentation to the engineering team for the switch configurations.
* Creating and modifying scripts for bespoke installations
* Integrating with a bespoke authentication server.
* Knowledge of IPTV and other network services.
* Knowledge of Cisco, HP a must, Huawei and juniper advantageous along with a good understanding of wireless infrastructures.
* Able to follow testing & commissioning procedures.
* Able to work as a team member or solo
* Knowledge of Linux, Cisco,HP, Juniper, Huawei, Ruckus, Windows an advantage.
* Excellent communication skills both written and verbal
* French or German speaker and writer (b2b level) ideally
You will have/be:
* Previous work experience, ideally in an office-based technical role
* Availability to do shift work and to be flexible
* Ability to work as part of a team
* Self-motivation and drive
* Must be confident with speaking over the phone
* Flexible ‘can-do’ attitude to tasks, and ability to use own initiative
* Full Current Driving Licence
This is an opportunity to develop your career with a unique and global company that really has a family type feel. They are looking to start the right person asap so this could be an early New Year resolution to look for that new career opportunity
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
Sep 09, 2016
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
Sep 09, 2016
My client, a World Class Contact Centre Service Provider and Software Developer, is looking for a Software Technical Author to join their Aylesbury based team reporting directly to the Development Manager.
The main purpose of this role is to take ownership of the production of materials for the company. This is a key appointment sitting at the crossroads of information flows in the Company.
Responsibilities include:
gathering technical input from development staff and other sources, understanding documentation requirements of internal staff, resellers and end-users; and maintaining that documentation,
and managing release notices to ensure all updates are accurately described and recorded.
My client is looking for someone who enjoys understanding code as well as documenting it, and who is willing to develop and become familiar with a plethora of industry and software language and specific terminology.
You must have excellent written and spoken English with a clear, concise and organised writing style.
The successful candidate will have the ability to document and describe software functionality to a wide readership, some of whom will be non-technical. You should have good general IT skills including proficiency in Microsoft Office, with the drive and ability to acquire new knowledge quickly. It is essential that you have excellent interpersonal and team-working skills with the ability to problem solve effectively. Previous experience as a technical author/writer would be desirable, as would a good University Degree with an understanding of modern software development techniques and standards. An appreciation of VOIP and web interface technologies would be advantageous.
This role would really suit an aspiring app/web developer with excellent English skills and some experience of software.
In return my client is offering a salary between 27-45K; negotiable depending on experience, 20 days holiday, Company Healthcare Scheme, and stock options
Contract Technical Writer / Technical Author and Document Manager
Central London / City
Banking
£300 p.d. (Temporary / Contract - 4 Months)
This is a chance to join one of the world's largest transactional banks. We have received outstanding feedback from individuals that have joined this banking organisation. Perhaps unusual for a bank, this one respects work/life balance. It's an overseas bank with EMEA HQ in London. As an established, trusted recruitment partner we have been asked to identify Technical Author / Document Manager to join within our clients Human Resources Team.
Environment & Skills
-Knowledge of Workday HR System
-Reviewing and Documenting system and business processes
-Creating technical documentation and process maps
-Working within a HR / Human Resources Department
-Create and Revise technical documentation
-Develop, Write, Review, Edit user guides
-Process guides, Tutorials, Self Paced Study Guides, Short Course Materials, Reference Manuals, Technical Manuals, Instructional Manuals
-Good organisational skills
-Ability to work accurately, and to pay attention to detail
-Pro-active in sharing own-knowledge, experience, and skills to assist others to meet goals
-Online user guides / user documentation
This role would suit candidates with the following job titles; Technical Writer, Technical Author, Document Manager
Contract Technical Writer / Technical Author and Document Manager
Central London / City
Banking
£300 p.d. (Temporary / Contract - 4 Months)
We are keen to build strong relationships with IT consultants based on providing s transparent and supportive service. Now in our 18th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT. Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906)
Feb 21, 2016
Contract Technical Writer / Technical Author and Document Manager
Central London / City
Banking
£300 p.d. (Temporary / Contract - 4 Months)
This is a chance to join one of the world's largest transactional banks. We have received outstanding feedback from individuals that have joined this banking organisation. Perhaps unusual for a bank, this one respects work/life balance. It's an overseas bank with EMEA HQ in London. As an established, trusted recruitment partner we have been asked to identify Technical Author / Document Manager to join within our clients Human Resources Team.
Environment & Skills
-Knowledge of Workday HR System
-Reviewing and Documenting system and business processes
-Creating technical documentation and process maps
-Working within a HR / Human Resources Department
-Create and Revise technical documentation
-Develop, Write, Review, Edit user guides
-Process guides, Tutorials, Self Paced Study Guides, Short Course Materials, Reference Manuals, Technical Manuals, Instructional Manuals
-Good organisational skills
-Ability to work accurately, and to pay attention to detail
-Pro-active in sharing own-knowledge, experience, and skills to assist others to meet goals
-Online user guides / user documentation
This role would suit candidates with the following job titles; Technical Writer, Technical Author, Document Manager
Contract Technical Writer / Technical Author and Document Manager
Central London / City
Banking
£300 p.d. (Temporary / Contract - 4 Months)
We are keen to build strong relationships with IT consultants based on providing s transparent and supportive service. Now in our 18th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT. Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906)
Technical Writer – Web Development – NW London – 3 Month Contract
As a Technical Writer must have a background as a Technical Writer/Author working on Software products. As Technical Writer you will have some exposure to most of the following technologies: Java, Ruby, Rails, HTML, SASS/CSS, Javascript/jquery, Linux, Shell, Tomcat, Nginx, MySQL, github, Solr, Elasticsearch, Memcache etc.
Responsibilities:
Create, develop and manage online documentation
Adhere to and champion a consistent style, look and feel throughout documentation
Work closely with development teams to understand product features and functionality and produce accurate, relevant and informative documentation.
Contribute to internal forums and email communications to answer and clarify requests and questions concerning product documentation issues.
Keep current with emerging help technologies and tools through relevant blogs, websites and events to make suitable recommendations for introducing exciting and compelling tools and techniques for engaging technical documents.
Build strong relationships with internal consumers of documentation, such as consultants and support, in order to incorporate real world content into the documentation stream.
React quickly and effectively to comments and requested updates to keep content relevant.
Contribute to the technical blogging presence on the company Website.
Contribute to continuous improvements of engineering processes, especially those associated with documentation and other technical communications
Communicate and report plans, status, significant events etc. both within engineering team and to wider management
This Technical Writer position is based in North West London and will be a contract for approximately 3 months.
TSD Specialists Ltd. are an I.T Recruitment partner acting exclusively on behalf of our partner
Feb 21, 2016
Technical Writer – Web Development – NW London – 3 Month Contract
As a Technical Writer must have a background as a Technical Writer/Author working on Software products. As Technical Writer you will have some exposure to most of the following technologies: Java, Ruby, Rails, HTML, SASS/CSS, Javascript/jquery, Linux, Shell, Tomcat, Nginx, MySQL, github, Solr, Elasticsearch, Memcache etc.
Responsibilities:
Create, develop and manage online documentation
Adhere to and champion a consistent style, look and feel throughout documentation
Work closely with development teams to understand product features and functionality and produce accurate, relevant and informative documentation.
Contribute to internal forums and email communications to answer and clarify requests and questions concerning product documentation issues.
Keep current with emerging help technologies and tools through relevant blogs, websites and events to make suitable recommendations for introducing exciting and compelling tools and techniques for engaging technical documents.
Build strong relationships with internal consumers of documentation, such as consultants and support, in order to incorporate real world content into the documentation stream.
React quickly and effectively to comments and requested updates to keep content relevant.
Contribute to the technical blogging presence on the company Website.
Contribute to continuous improvements of engineering processes, especially those associated with documentation and other technical communications
Communicate and report plans, status, significant events etc. both within engineering team and to wider management
This Technical Writer position is based in North West London and will be a contract for approximately 3 months.
TSD Specialists Ltd. are an I.T Recruitment partner acting exclusively on behalf of our partner
Technical Author required by my leading documentation consultancy client within the property development and construction industry. The Technical Author will be required to be part of the clients' documentation team in central London. My client is open to receiving applications from both experienced and junior Technical..... click apply for full job details
Feb 21, 2016
Technical Author required by my leading documentation consultancy client within the property development and construction industry. The Technical Author will be required to be part of the clients' documentation team in central London. My client is open to receiving applications from both experienced and junior Technical..... click apply for full job details