Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
Jul 25, 2023
Full time
Department: IT Location: Hybrid working between our head office (Aldgate, London) and home Hours of Work: 37.5 hours a week Contract: Full-time, permanent Salary: £25,000 – £28,000 per annum Closing date: Monday 7th August at 10am Annual Leave: 33 days (plus eight bank holidays) Benefits: Pension – 8% contribution Enhanced maternity, paternity, adoption and shared parental leave
Background:
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible for as long as possible.
About the role:
The IT team plays an integral part in driving a rapidly expanding Dementia UK forward, from supplying equipment and managing our internal support function to leading on digital strategy. Our vision is to create a ‘Digital Dementia UK’ to transform business processes with technology, harness the power of the organisation’s data to create real insight and use innovation to support our Admiral Nurses in an ever-changing technological landscape.
The First Line Support Technician is the first line escalation point for all IT support queries (excluding those relating to clinical software). You will work with the Second and Third line Support Technicians, our Managed Service Provider, the Service Desk and Performance Manager and over 200 users to maintain and monitor IT systems including remote working solutions. You will understand and resolve technical issues in a prompt and professional manner and judge when to escalate to 2nd line, to keep the service running smoothly, therefore the ability to always provide great customer service, have solid technical knowledge and high IT admin skills is essential.
You will have proven experience in delivering at a high level and be at SFIA competency Level 3 for Incident management. Experience working in an IT Support/Helpdesk/Service Desk OR equivalent industry certification (CompTIA or Microsoft Certified) is highly desired.
This is a great opportunity to join a dedicated and fully supportive team to deliver a high-quality IT service in an ever-changing technological environment.
Our Culture and benefits:
We value our people so it’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to not only use but develop your skills.
We offer a competitive salary, a generous benefits package including 33 days annual leave (plus 8 bank holidays), 8% pensions contribution alongside an environment where you can collaborate, be respected and thrive.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented diverse teams that represent a variety of backgrounds, perspectives and skills. We celebrate difference, individuality, and encourage everyone to join us and be their whole selves always.
Dementia UK are proud to be Disability Confident Committed.
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
May 03, 2022
Full time
POS established in 1986 are providers of reliable and cost effective Multi-Channel EPoS systems. We have a proven track record of installing systems throughout the UK which have given retailers and hospitality clients the necessary tools to trade successfully both in store and online.
We are POS software and hardware solution specialists providing EPoS Systems, Integrated Ecommerce, Order Processing and Stock Control Solutions to businesses of all sizes including independent, corporate and multi branch.
POS LTD is a company with a strong customer base and an ever expanding EPoS product. We seek a candidate who is invested in continuing our reputation for reliable and intuitive EPoS products.
Job Purpose
The role is to assist in generating fees through the management and development of existing and new clients, to contribute towards the achievement of the financial and other objectives of the Building Consultancy Team.
Hours:
Monday to Friday, 08:45 to 17:45. (1 hour Lunch)
On Call for emergency calls 1 weekend in 3. (Paid extra for weekend work)
Position summary
The key responsibilities for this role are the following:
The candidate will be tasked with supporting our existing customers on a daily basis
Recording customer issues and working through them in an organised fashion.
Testing existing software to ensure it runs smoothly
Finding any possible software issues
Testing new software and upgrading the customer systems.
The role includes the upkeep of all testing/customer documents.
Candidate Requirements:
The ideal candidate would be Microsoft certified and have good knowledge of Microsoft products/operating systems/networking and server setups.
The candidate should demonstrate a methodical and organised approach.
Some of the role is customer facing so a confident and polite telephone manner is required.
Customer training is usually performed remotely but there may be the occasional requirement for a site visit, so a full driver’s license is required.
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
Jan 31, 2022
Full time
Could you be our next IT Technician ? We are a specialist education supplier for all things IT related, currently on the hunt for a talented individual who can step up to a unique challenge.
IT Technician
£27,000 - £34,000 per year (DOE)
Car Allowance
Full Time, Permanent Role
Must Have Existing IT Knowledge (IPv4, VLANS etc)
Stoke-on-Trent, ST7 3RA
Please note: Applicants must be eligible to work in the UK
At ICTn, we are the go-to company for all things IT-related within the education supplier sector. Having been advising educational establishment for almost 20 years, we certainly know a thing or two about IT.
Our owners originally set out to fill a gap in the market – the provision of quality, independent, practical and relevant advice to all individuals in the education sector.
Now, supported by our highly skilled staff, we can confidently lay claim to being one of the UK’s leading specialist ICT providers. From server and storage advice to e-security, network installs and VOIP telephone systems, we cover a huge section of technical ground.
The Role
A wonderful opportunity has just arisen for the right individual to take on a highly rewarding Technician role within the company.
You will be required to visit customer sites in the Midlands and South East. Your day-to-day tasks will include:
Troubleshooting computer hardware and software issues.
Maintaining a log of all support provided.
Installing new hardware and software.
Providing telephone/remote support.
Completion and preparation of all site paperwork.
The Ideal Candidate
As an IT Technician you will need to understand how to maintain and fault find within a computer network, and have knowledge of some or all of the below:
Microsoft Server.
Windows 10.
Active Directory
Virtualistation Software.
Wi-Fi configuration and management.
Switch installation and configuration.
IPv4.
VLANS.
SharePoint
Benefits
Don’t miss this fantastic opportunity to develop your IT career. We can offer:
32 days holiday.
Laptop.
Phone or monthly contribution to own sim costs (usually £10).
Car allowance.
Fuel cost expenses.
Please note: a full DBS check will be carried out for this role
How to apply
If you have the skills and experience required for this Technician position, click “apply” or send your CV to info@ictn.co.uk and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.
You must be eligible to work in the UK.
Other suitable skills and experience includes: IT Technician, IT Engineer, Software Technician, Software Engineer, IT Support Technician, IT Operations Technician, ICT Technician, ICT Engineer, Offsite IT Technician, Computer Technician, Computer Engineer.
If you have experience of working in the education sector, we may have just the role for you. As our IT Support Lead you will play a vital role in ensuring that our technology runs smoothly empowering both the pupils and members of staff to excel in the digital age. You will have a passion for IT and education with the ability to contribute to the school's vision and mission. You will be responsible for the management of the support desk, resolving problems, escalating issues when necessary, keeping records and building an IT knowledge base. Building good working relationships with staff is essential to the success of this role. Your working hours are from 8.00am to 4.30pm, Monday to Friday, with a one-hour unpaid lunch break. We are keen to hear from applicants with a minimum of 3 years' work experience in a structured IT support/helpdesk role. You will need to have knowledge of major operating systems including Windows, Mac OS and iOS, alongside excellent knowledge of device set-up, software configuration and updating for PC/Mac and mobile devices. Work experience from within a school or college environment is desirable but not essential. We offer a competitive salary based on skills and experience; free on-site parking; staff gym; free school lunches, tea and coffee during term time; cycle to work scheme; free 'travel to work loan scheme'; 24-hour counselling and legal advice service; 10% employer contribution pension scheme. Some of the duties will include: Lead first-line IT support to the school and guiding the Junior IT Technician Take ownership of tickets in the queue, ensuring effective and timely communication with users Prioritise and resolve support requests. Hold a daily IT meeting to ensure that priorities are established and addressed Organise and monitor a cycle of regular, whole-school IT maintenance, prioritise where appropriate Lead root-cause troubleshooting to address underlying problems and minimise recurrence Maintain documentation throughout the life of the ticket from initial request through to resolution Develop and deliver IT training sessions to enhance the IT skills for staff, in particular for the use of technology 'in the classroom' Manage the school's IT resources of physical devices and software to ensure all devices are up to date and that applications and devices are deployed in an efficient manner Oversee the setup and deployment of iPads, enrol these devices into the organisation's MDM system (Jamf) for efficient remote management and application distribution Oversee the administration of our VLE system, currently Google Classroom, assist in creating classes, and enrolling students and teachers Liaise with outside suppliers and service providers to coordinate repairs, procure new equipment, or update existing systems In collaboration with the Lead IT Technician, plan and deliver cyclical upgrades (software and hardware) and renewal of all IT equipment Provide technical and AV support for school events and activities, some of which may be outside regular working hours Work with the Lead IT Technician to maintain and develop the school's core IT infrastructure, services and data storage and support the Lead IT Technician in planning for and responding to major IT incidents Ensure end users are following the school's Data Protection and GDPR policies Take responsibility for your own continuing self-development, undertake training with input from the Lead IT Technician and Bursar and then support staff with the knowledge and skills gained from the training Undertake such additional duties as might be reasonably requested by the Head, Bursar, Lead IT Technician or other authorised person Work in a manner which is safe and healthy for both yourself and others with whom you come into contact Comply with safety instructions and regulations Promptly report all safety hazards and unsafe working practices Be familiar with the school's Health & Safety Policy and comply with it at all times Read and be familiar with the Staff Handbook and Employment manual and follow the procedures therein Be familiar with and to follow guidelines as set out in the school staff policy documents Work in a co-operative, diplomatic and flexible manner
Mar 29, 2024
Full time
If you have experience of working in the education sector, we may have just the role for you. As our IT Support Lead you will play a vital role in ensuring that our technology runs smoothly empowering both the pupils and members of staff to excel in the digital age. You will have a passion for IT and education with the ability to contribute to the school's vision and mission. You will be responsible for the management of the support desk, resolving problems, escalating issues when necessary, keeping records and building an IT knowledge base. Building good working relationships with staff is essential to the success of this role. Your working hours are from 8.00am to 4.30pm, Monday to Friday, with a one-hour unpaid lunch break. We are keen to hear from applicants with a minimum of 3 years' work experience in a structured IT support/helpdesk role. You will need to have knowledge of major operating systems including Windows, Mac OS and iOS, alongside excellent knowledge of device set-up, software configuration and updating for PC/Mac and mobile devices. Work experience from within a school or college environment is desirable but not essential. We offer a competitive salary based on skills and experience; free on-site parking; staff gym; free school lunches, tea and coffee during term time; cycle to work scheme; free 'travel to work loan scheme'; 24-hour counselling and legal advice service; 10% employer contribution pension scheme. Some of the duties will include: Lead first-line IT support to the school and guiding the Junior IT Technician Take ownership of tickets in the queue, ensuring effective and timely communication with users Prioritise and resolve support requests. Hold a daily IT meeting to ensure that priorities are established and addressed Organise and monitor a cycle of regular, whole-school IT maintenance, prioritise where appropriate Lead root-cause troubleshooting to address underlying problems and minimise recurrence Maintain documentation throughout the life of the ticket from initial request through to resolution Develop and deliver IT training sessions to enhance the IT skills for staff, in particular for the use of technology 'in the classroom' Manage the school's IT resources of physical devices and software to ensure all devices are up to date and that applications and devices are deployed in an efficient manner Oversee the setup and deployment of iPads, enrol these devices into the organisation's MDM system (Jamf) for efficient remote management and application distribution Oversee the administration of our VLE system, currently Google Classroom, assist in creating classes, and enrolling students and teachers Liaise with outside suppliers and service providers to coordinate repairs, procure new equipment, or update existing systems In collaboration with the Lead IT Technician, plan and deliver cyclical upgrades (software and hardware) and renewal of all IT equipment Provide technical and AV support for school events and activities, some of which may be outside regular working hours Work with the Lead IT Technician to maintain and develop the school's core IT infrastructure, services and data storage and support the Lead IT Technician in planning for and responding to major IT incidents Ensure end users are following the school's Data Protection and GDPR policies Take responsibility for your own continuing self-development, undertake training with input from the Lead IT Technician and Bursar and then support staff with the knowledge and skills gained from the training Undertake such additional duties as might be reasonably requested by the Head, Bursar, Lead IT Technician or other authorised person Work in a manner which is safe and healthy for both yourself and others with whom you come into contact Comply with safety instructions and regulations Promptly report all safety hazards and unsafe working practices Be familiar with the school's Health & Safety Policy and comply with it at all times Read and be familiar with the Staff Handbook and Employment manual and follow the procedures therein Be familiar with and to follow guidelines as set out in the school staff policy documents Work in a co-operative, diplomatic and flexible manner
IT Support Technician (1st Line Support / Helpdesk) Gloucester £25,000 to £27,000 + Contributory Pension + 25 Days Holiday + Group Life Assurance + Income Protection + Training and Development + Private Medical Insurance (After Probation) 9/10 Day Working Per Fortnight (Week 1 Monday to Friday, Week 2 Monday to Thursday) Start Time Between 07.45 to 8.45, Finish 16:30 to 17:30 IT Support Technician required to provide 1st line support within an industry leading supplier of manufacturing machinery with a reputation of global excellence. This is a great opportunity to join a well-established company during an exciting period of growth. This role would suit candidates either with industry experience providing IT support and/or an IT graduate (or equivalent). Reporting into the company s IT Manager, the successful candidate will work within a small team of three where you will contribute to the support and enhancement of the company s IT infrastructure, ensuring seamless connectivity and availability of IT systems. The IT Technician Role: Dealing with all of the 1st line issues within the business Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. Responding to technical support calls Test disaster recovery procedures The IT Technician Candidate: Experience of providing 1st line IT support and/or an IT graduate (or equivalent)
Mar 29, 2024
Full time
IT Support Technician (1st Line Support / Helpdesk) Gloucester £25,000 to £27,000 + Contributory Pension + 25 Days Holiday + Group Life Assurance + Income Protection + Training and Development + Private Medical Insurance (After Probation) 9/10 Day Working Per Fortnight (Week 1 Monday to Friday, Week 2 Monday to Thursday) Start Time Between 07.45 to 8.45, Finish 16:30 to 17:30 IT Support Technician required to provide 1st line support within an industry leading supplier of manufacturing machinery with a reputation of global excellence. This is a great opportunity to join a well-established company during an exciting period of growth. This role would suit candidates either with industry experience providing IT support and/or an IT graduate (or equivalent). Reporting into the company s IT Manager, the successful candidate will work within a small team of three where you will contribute to the support and enhancement of the company s IT infrastructure, ensuring seamless connectivity and availability of IT systems. The IT Technician Role: Dealing with all of the 1st line issues within the business Provisioning, maintaining, monitoring, and supporting end-user hardware, operating systems, and client software. Managing and supporting IT infrastructure equipment, including physical and virtual servers, storage arrays, network switches, firewalls, wireless access points, phone systems, mobile devices, and other necessary equipment. Responding to technical support calls Test disaster recovery procedures The IT Technician Candidate: Experience of providing 1st line IT support and/or an IT graduate (or equivalent)
We have a fantastic opportunity for an Architectural Technician to join our team within Vistry East Anglia, at our office in Peterborough. As our Architectural Technician you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Architectural Technician is part of the Technical team with a focus on the delivery of Superstructure working drawing packages in line with Group product and/or bespoke house type design. This will involve ensuring the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Building Regulations, NHBC Standards, Planning, and Client/Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction related qualification Background in Architectural Technology and experience working within role at a residential house builder. Experience in both masonry and timber frame constructions. Good level of IT literacy with proficient use of Auto Cad with experience of Revit, Outlook, MS Office. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Positive attitude towards teamwork. Analytical approach and experienced in problem solving. Strong technical knowledge and attention to detail. Professional aptitude and appearance at all times. Quick and eager to learn, with a focus on continuous development. Driven to achieve customer satisfaction. Ability to work under pressure and meet deadlines. Positive attitude and excellent team working. Ability to communicate well with individuals at all levels. Be practical and methodical with good analytical skills. More about the Architectural Technician role Manage superstructure elements on multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Review surveys & reports for the development and ensure associated requirements are incorporated into the design. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Monitor and liaise with Group Technical to ensure latest information and details being used in the Region and changes are effectively communicated. Co-ordinate consultants to deliver site specific and variant house type working drawing packs to agreed finishing specification and including standard details together with the Construction Specification to the appropriate Building Regulation standards, site specific requirements and all details to comply to NHBC Standards. Liaise with key suppliers to provide and approve ancillary designs and ensure these are accurate, commercially suitable, and compliant with current regulations. Co-ordinate information and consult with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Undertaking value engineering assessments and ensure buildability is considered. Issue and link all information for tender, construction, and sales packs on Viewpoint and communicate effectively. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA's and EPC's, PV designs, Air testing, Robust Standard Details, and any other requirements. Assist in production of Sales brochure, legal and sales handover meetings. Production of Tenure plans, Management Plans and Conveyance drawings including internal and external approvals. Provide information for Client/Housing Association contracts and attendance of progress meetings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the provision of information to discharge planning conditions. To monitor and report technical & development fees. Resolve all technical related queries including conducting site visits and site progress meetings as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
Mar 29, 2024
Full time
We have a fantastic opportunity for an Architectural Technician to join our team within Vistry East Anglia, at our office in Peterborough. As our Architectural Technician you will be able to demonstrate a pro-active approach to design development, working within a team environment from the project's inception through to its completion. The Architectural Technician is part of the Technical team with a focus on the delivery of Superstructure working drawing packages in line with Group product and/or bespoke house type design. This will involve ensuring the designs complies to all necessary legislation, associated standards and Vistry Group specification, policy, and procedures. The role requires an excellent base level of Health & Safety, Environmental and Technical knowledge, including a good working knowledge of the Building Regulations, NHBC Standards, Planning, and Client/Affordable Housing. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality BTEC HND/HNC in Design, Construction related qualification Background in Architectural Technology and experience working within role at a residential house builder. Experience in both masonry and timber frame constructions. Good level of IT literacy with proficient use of Auto Cad with experience of Revit, Outlook, MS Office. Excellent organization and time management with ability to multitask. Commercially aware. Ability to make decisions within authority. Positive attitude towards teamwork. Analytical approach and experienced in problem solving. Strong technical knowledge and attention to detail. Professional aptitude and appearance at all times. Quick and eager to learn, with a focus on continuous development. Driven to achieve customer satisfaction. Ability to work under pressure and meet deadlines. Positive attitude and excellent team working. Ability to communicate well with individuals at all levels. Be practical and methodical with good analytical skills. More about the Architectural Technician role Manage superstructure elements on multiple sites as agreed with the Technical Director/Manager from design stage to post completion, in line with delivery programme and key dates. Undertake the Principal Designer role as defined within the Construction Design & Management Regulation 2015 and completion of all necessary Health, Safety & Environmental documents, in line with Group Policy & procedures. Review surveys & reports for the development and ensure associated requirements are incorporated into the design. Manage the process of obtaining consultant fee proposals and formal appointment documents in accordance with Group procedures. Monitor and liaise with Group Technical to ensure latest information and details being used in the Region and changes are effectively communicated. Co-ordinate consultants to deliver site specific and variant house type working drawing packs to agreed finishing specification and including standard details together with the Construction Specification to the appropriate Building Regulation standards, site specific requirements and all details to comply to NHBC Standards. Liaise with key suppliers to provide and approve ancillary designs and ensure these are accurate, commercially suitable, and compliant with current regulations. Co-ordinate information and consult with architects, civil and structural engineers, and landscape architects, ensuring consistency between various designs. Undertaking value engineering assessments and ensure buildability is considered. Issue and link all information for tender, construction, and sales packs on Viewpoint and communicate effectively. Submission of all information to NHBC and obtaining approval of same, obtaining SAP Assessments together with PEA's and EPC's, PV designs, Air testing, Robust Standard Details, and any other requirements. Assist in production of Sales brochure, legal and sales handover meetings. Production of Tenure plans, Management Plans and Conveyance drawings including internal and external approvals. Provide information for Client/Housing Association contracts and attendance of progress meetings. Assist the Land, Planning & Development teams with advice during the land acquisition stage and assist in the provision of information to discharge planning conditions. To monitor and report technical & development fees. Resolve all technical related queries including conducting site visits and site progress meetings as required. Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities.
2nd/3rd Line IT Support Technician - Hull - £30,000 to £35,000 Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician. Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated, well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA. Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required. What you need to succeed in this role - Strong communication skills 3 years minimum experience in a similar IT Role Working experience with applications such as - MS Office, Windows Server, MS Exchange, Active Directory Working experience with Networks such as WAN/LAN A drive to learn everyday Ability to work on your own Experience of working in a busy environment Desirable: Microsoft SQL database experience Microsoft IIS experience Oracle SQL database experience Experience of building / maintaining virtual environments The Package: If successful our client is offering a salary of between £30,000 to £35,000 per annum along with 25 days holiday + Bank Holidays. How to Apply If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
Mar 29, 2024
Full time
2nd/3rd Line IT Support Technician - Hull - £30,000 to £35,000 Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician. Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated, well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA. Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required. What you need to succeed in this role - Strong communication skills 3 years minimum experience in a similar IT Role Working experience with applications such as - MS Office, Windows Server, MS Exchange, Active Directory Working experience with Networks such as WAN/LAN A drive to learn everyday Ability to work on your own Experience of working in a busy environment Desirable: Microsoft SQL database experience Microsoft IIS experience Oracle SQL database experience Experience of building / maintaining virtual environments The Package: If successful our client is offering a salary of between £30,000 to £35,000 per annum along with 25 days holiday + Bank Holidays. How to Apply If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
2nd/3rd Line IT Support Technician - Hull - 30,000 to 35,000 Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician. Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated, well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA. Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required. What you need to succeed in this role - Strong communication skills 3 years minimum experience in a similar IT Role Working experience with applications such as - MS Office, Windows Server, MS Exchange, Active Directory Working experience with Networks such as WAN/LAN A drive to learn everyday Ability to work on your own Experience of working in a busy environment Desirable: Microsoft SQL database experience Microsoft IIS experience Oracle SQL database experience Experience of building / maintaining virtual environments The Package: If successful our client is offering a salary of between 30,000 to 35,000 per annum along with 25 days holiday + Bank Holidays. How to Apply If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
Mar 29, 2024
Full time
2nd/3rd Line IT Support Technician - Hull - 30,000 to 35,000 Principal IT are working with a well established IT Communications Company based in Hull that are now looking for a 2nd/3rd IT Support Technician. Within this role you will be responsible for ensuring all assigned calls are progressed and updated, in accordance with the relevant Service Level Agreements. Ideally our client is looking for someone who has excellent communication skills, self-motivated, well driven and passionate about IT and has an excellent attention to detail due to their own very niche systems. You will also be prioritizing and distributing tasks within the IT Team and ensuring compliance with the published SLA. Other general duties will include, Provision of on-site support (usually during business hours but out of hours if required) to customers and 3rd party suppliers across the product base, both in the UK and internationally as required. What you need to succeed in this role - Strong communication skills 3 years minimum experience in a similar IT Role Working experience with applications such as - MS Office, Windows Server, MS Exchange, Active Directory Working experience with Networks such as WAN/LAN A drive to learn everyday Ability to work on your own Experience of working in a busy environment Desirable: Microsoft SQL database experience Microsoft IIS experience Oracle SQL database experience Experience of building / maintaining virtual environments The Package: If successful our client is offering a salary of between 30,000 to 35,000 per annum along with 25 days holiday + Bank Holidays. How to Apply If you are interested in hearing more about this 2nd/3rd IT Support Vacancy or interested in applying for the role please follow the link below or contact Principal IT Directly. INDGH
Big Red Recruitment Midlands Ltd
Doncaster, Yorkshire
A leading provider of specialist residential, supported living and further education are seeking a 1st Line Support Technician to assist and support their existing IT team for their head office based in Doncaster. You will work alongside the internal IT team and work on tickets and directly assist 1200 employees across the business. You'll have lots of user interaction in the role, so we'd really need interpersonal skills and be extremely customer service focused to help. You will be dealing with users over the phone and logging their calls onto helpdesk systems. You will also be experienced in dealing with a variety of IT problems and ensuring that they are resolved to their customer's satisfaction. As the 1st Line Support Technician you would ideally have the following skills/experience: Using call logging systems Experience of supporting Windows technologies Basic Networking skills Hardware troubleshooting skills Experience of Azure Active Directory, Windows 10/11, MS Office 365 Any experience of mobile device management and Intune would be really helpful! Location: Doncaster Daily Rate: £150-£200 inside IR35 Please apply directly to be considered - Application deadline Tuesday 26th March We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Mar 29, 2024
Contractor
A leading provider of specialist residential, supported living and further education are seeking a 1st Line Support Technician to assist and support their existing IT team for their head office based in Doncaster. You will work alongside the internal IT team and work on tickets and directly assist 1200 employees across the business. You'll have lots of user interaction in the role, so we'd really need interpersonal skills and be extremely customer service focused to help. You will be dealing with users over the phone and logging their calls onto helpdesk systems. You will also be experienced in dealing with a variety of IT problems and ensuring that they are resolved to their customer's satisfaction. As the 1st Line Support Technician you would ideally have the following skills/experience: Using call logging systems Experience of supporting Windows technologies Basic Networking skills Hardware troubleshooting skills Experience of Azure Active Directory, Windows 10/11, MS Office 365 Any experience of mobile device management and Intune would be really helpful! Location: Doncaster Daily Rate: £150-£200 inside IR35 Please apply directly to be considered - Application deadline Tuesday 26th March We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Are you passionate about delivering exceptional IT service support?We're looking for a dedicated individual to join our team and provide timely solutions to a variety of IT issues and requests across our Amesbury distribution ;If you thrive in a fast-paced environment and enjoy problem-solving, we want to hear from you!Package £36,000 per annum Based at our Southern Distribution Centre in Amesbury, Wiltshire. 28 days paid holiday per annum, rising to 33 days upon 5 years' service (inclusive of bank holidays) Contributable Company pension scheme Employee benefits: MyHB employee benefits platform with access to: Retail and leisure discounts plus hundreds more Free Financial Advice Bank your savings into an ISA 24/7 confidential counselling and advice line Low cost voluntary insured health plans Onsite canteen 10% store discount Access to social and sporting events Free car parking Death in Service Benefit (subject to 12 months complete service) Long Service recognition scheme Job Overview You will log and triage all IT service issues and requests. You will resolve IT problems and hardware issues in accordance with our IT service levels. You will manage IT issues and requests specific to IT specialists and 3rd parties. You will develop & maintain processes and procedures to assist in resolving IT issues. You support and assist colleagues on IT project implementations upgrades, new equipment roll-out. You will do daily system checks to review system performance, security and availability of our infrastructure & key ERP (AS400) automated business processes. Minimum Criteria To Apply Experience and knowledge of network security & infrastructure, ERP (preferred AS400), desktop systems and applications, mobile device management Experience of dealing with technical teams. Experience of dealing and communicating with 3rd party IT service providers. Experience of implementing business improvement initiatives. About The Company TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 600 stores we have over 5 million customers each week.With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) - and we wouldn't have it any other way!
Mar 29, 2024
Full time
Are you passionate about delivering exceptional IT service support?We're looking for a dedicated individual to join our team and provide timely solutions to a variety of IT issues and requests across our Amesbury distribution ;If you thrive in a fast-paced environment and enjoy problem-solving, we want to hear from you!Package £36,000 per annum Based at our Southern Distribution Centre in Amesbury, Wiltshire. 28 days paid holiday per annum, rising to 33 days upon 5 years' service (inclusive of bank holidays) Contributable Company pension scheme Employee benefits: MyHB employee benefits platform with access to: Retail and leisure discounts plus hundreds more Free Financial Advice Bank your savings into an ISA 24/7 confidential counselling and advice line Low cost voluntary insured health plans Onsite canteen 10% store discount Access to social and sporting events Free car parking Death in Service Benefit (subject to 12 months complete service) Long Service recognition scheme Job Overview You will log and triage all IT service issues and requests. You will resolve IT problems and hardware issues in accordance with our IT service levels. You will manage IT issues and requests specific to IT specialists and 3rd parties. You will develop & maintain processes and procedures to assist in resolving IT issues. You support and assist colleagues on IT project implementations upgrades, new equipment roll-out. You will do daily system checks to review system performance, security and availability of our infrastructure & key ERP (AS400) automated business processes. Minimum Criteria To Apply Experience and knowledge of network security & infrastructure, ERP (preferred AS400), desktop systems and applications, mobile device management Experience of dealing with technical teams. Experience of dealing and communicating with 3rd party IT service providers. Experience of implementing business improvement initiatives. About The Company TJ Morris Limited trading as Home Bargains is a privately owned family run discount retailer selling top brands at the lowest possible price on the UK high street.Having started 45 years ago in Liverpool our customers continue to be at the heart of everything we do and throughout our 600 stores we have over 5 million customers each week.With plans to increase our store portfolio to 1,000 stores throughout the UK we are a fast-paced retailer opening 50 stores a year (nearly one every weekend) - and we wouldn't have it any other way!
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
Mar 29, 2024
Full time
We have an exciting opportunity for a Design & Technical Trainee to join our team within Vistry Bristol North East, at our Bristol Office. As our Design & Technical Trainee you will provide administrative support to the technical team in the planning, co-ordination, and design functions on each allocated project from tender to post contract. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Completion of Construction Design and Build Technician Apprenticeship Level 4 Agile working possible (dependent on role) Up to 33 days annual leave plus bank holidays Private Healthcare Competitive contributory pension scheme Life assurance - 4 x your annual salary Share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality A minimum of a Level 3/BTEC Diploma/2 A Levels Excellent attention to detail Confident at engaging with our stakeholders with a professional communication style Able to build and maintain relationships with both internal and external partners Strong IT skills and experience of using computers, preferably Excel, Power Projects & Word Able to work on your own initiative Full UK driving licence (desirable) More about the Design & Technical Trainee role Identification of client requirements in construction projects Identification of health and safety risks in the design of projects Checking of compliance with regulations on a construction project The minimisation of the environmental impact of construction projects Assisting architects with the development of detailed design on a construction project Co-ordinate design information on a construction project Monitoring of quality on a construction project Assisting commercial staff with the monitoring of costs on a construction project Finally, let's tell you a bit more about us At Vistry Group, we build more than homes. We develop sustainable communities across all sectors of the UK housing market through our leading housing brands Bovis Homes, Linden Homes and Countryside Homes. Delivered through Vistry Housebuilding, Countryside Partnerships and Vistry Works with the support of Vistry Services, our values of integrity, caring, and quality continue to shape all we do. We're proud that our UK Green Building Council membership, 2021 Large Housebuilder of the Year award and status as a UK top-five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating allows us to transform land into thriving spaces. We're also proud that our culture sees everyone treated fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. From memories and communities to worthwhile careers, we're making Vistry. Benefits Agile Working Offers a flexible way of working. Annual Leave Enjoy 28 days' holiday plus all UK Bank Holidays. There are options to carry leave forwards and buy up to 5 days. Pension with Legal & General Eligible employees are auto-enrolled. You contribute 4%, we contribute 6%. Salary Sacrifice and options to increase contributions available. Volunteer Days With 2 paid volunteer days a year, you can give back to communities and charities. Why Vistry Joining Vistry is just the start of building your perfect career. In return for your passion and skills, we invest in your future, providing all the support and training you need to thrive in your career and realise your potential. Our work is rewarding in itself, but we also offer a range of financial, lifestyle, health and wellbeing benefits, plus plenty of recognition incentives. We value you and everything you help us build as we make Vistry together.
The Role: IT Support Technician The Hours: Monday-Friday 09:00am-17:00pm - Location: Brighton Salary: 25,000 - 27,000 My client is looking for an IT Support Technician to work with a fast-growing company based in Brighton. Great career progression. Job role My client is a fast-growing technology company in the security industry that manufactures and supplies an impressive range of electronic access control solutions and software. They sell their solutions to a network of trade partners both in UK and overseas markets who in turn install the products in a wide range of applications including Schools, Colleges, Hospitals, Airports, Ports, factories, offices etc. Their solutions have their own software and hardware and installed in windows environments with MS Access/SQL. The client is looking for a Technical Support Assistant to help handle both client software/hardware support queries as well as in house IT support requirements on a full-time basis. The ideal candidate will have a strong work ethic and will be prepared to work extra time if a critical situation is demanding a resolution. The candidate must have a desire to learn and adapt quickly in a small business environment and willing to put in the time and effort to learn about our solutions backed up by our training. Candidate requirements: Experience in a customer technical support environment Knowledge of access control systems Excellent problem-solving abilities/ Good fault diagnosis skills Knowledge of Microsoft Windows Operating Systems, Servers etc IT networks knowledge (TCP/IP) Experience with MS Access and MS-SQL ( Management Studio) Benefits Holiday: 20 Days holiday + 8 bank holiday Pension: 3% Employer contribution Training Free on-street Parking Close to Train and Bus routes
Mar 29, 2024
Full time
The Role: IT Support Technician The Hours: Monday-Friday 09:00am-17:00pm - Location: Brighton Salary: 25,000 - 27,000 My client is looking for an IT Support Technician to work with a fast-growing company based in Brighton. Great career progression. Job role My client is a fast-growing technology company in the security industry that manufactures and supplies an impressive range of electronic access control solutions and software. They sell their solutions to a network of trade partners both in UK and overseas markets who in turn install the products in a wide range of applications including Schools, Colleges, Hospitals, Airports, Ports, factories, offices etc. Their solutions have their own software and hardware and installed in windows environments with MS Access/SQL. The client is looking for a Technical Support Assistant to help handle both client software/hardware support queries as well as in house IT support requirements on a full-time basis. The ideal candidate will have a strong work ethic and will be prepared to work extra time if a critical situation is demanding a resolution. The candidate must have a desire to learn and adapt quickly in a small business environment and willing to put in the time and effort to learn about our solutions backed up by our training. Candidate requirements: Experience in a customer technical support environment Knowledge of access control systems Excellent problem-solving abilities/ Good fault diagnosis skills Knowledge of Microsoft Windows Operating Systems, Servers etc IT networks knowledge (TCP/IP) Experience with MS Access and MS-SQL ( Management Studio) Benefits Holiday: 20 Days holiday + 8 bank holiday Pension: 3% Employer contribution Training Free on-street Parking Close to Train and Bus routes
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Mar 29, 2024
Full time
IT Support Engineer - Cambridge. Our client is currently looking for an experienced IT Support Engineer to join a growing team. In this role, you'll play a crucial part in ensuring our clients' needs are met efficiently, providing front-end support, resolving incidents, and fulfilling service requests. Responsibilities: Provide day-to-day front-end support, resolving incidents, and fulfilling service requests. Onboard new clients, and assess and document current systems and infrastructure. Implement change/new systems and hardware at client sites. Investigate, diagnose, and resolve technical incidents, escalating when necessary. Travel to client sites across the UK (some overnight stays possible). Guide and support Service Desk Analysts and Field Service Technicians. Continuously improve knowledge across various software and hardware technologies. Propose improvements to client infrastructures/systems. Skills and Experience: Relevant IT qualifications. Microsoft 365 Certified: Modern Desktop Administrator Associate. Experience within a Service Desk environment. Expert knowledge of mobile devices, printers, and Bluetooth peripherals. Previous experience supporting and implementing client hardware and software.- DrayTek DCNA certified. 3CX Qualified (Advanced). MCSA Windows Server 2016-19 or equivalent. Microsoft Exchange qualifications. Experience in implementing various Firewall technologies.- Ability to use, support, and implement MS Office applications. Strong understanding of IT Networking principles. Ability to prioritize and multi-task efficiently. Proactive problem-solving skills. Understanding of GDPR principles. Benefits Flexible working Training and Development Onsite Parking Interested? Please Click Apply Now! IT Support Engineer - Cambridge.
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
Mar 29, 2024
Full time
Smart Asset Data Technician If you are a motivated and keen individual with a commitment to delivering high quality services to our customers, we'd love you to join SES Water on our journey to make a positive impact on the lives of those we serve and the environment we cherish. Together, we are shaping a sustainable future, one drop at a time. A forward-thinking utility company, SES Water is driven by innovation and environmental responsibility. We continuously invest in cutting-edge technologies and sustainable practices to protect and preserve our precious water resources while meeting the evolving needs of our customers. It's an exciting time to join us as we seek to transform how data is used to enhance our service and be efficient. You will be joining a company where every colleague is valued for their contribution and encouraged to share their ideas, developing our experience and understanding of technology to improve our effectiveness. What We Offer: SES Water value our employee's wellbeing and have created a package to care for both your financial needs and personal wellbeing. Generous salary: between £25,000 and £28,000 depending on experience. Group personal pension plan with up to 10% employer contribution. Life assurance for peace of mind. Financial education, savings, and loans support. Cycle to Work and Car Share Schemes and for eco-conscious commuting. 25 days of annual leave for work-life balance. Simply Health healthcare cashback scheme and Surgical Choices. Service and MOT discounts at our on-site garage. One paid day per year for volunteering in the community Working outside in all weather conditions and reporting into the Smart Asset Field Manager, you will be responsible for the maintenance and deployment of SES Water's stock of sensors embedded in the network and wider asset base. Key Responsibilities: Maintain good data across the stock of loggers/sensors on company assets -including at District Meters, CPs, SAM sites, NHH loggers, Smart Meters and other designated monitoring points on our assets. Use our job management system to manage your workload under the supervision of the Smart Asset Field Manager escalating major sensor issues to the directly to logger providers. Provide support to Asset Intelligence and reporting teams to maintain data availability at 90%. Champion full operability of all network data assets Planning for the location and installation of all new network sensors Contribute to key asset maintenance and monitoring projects by planning and implementing field tests for network analysis. Working with the Smart Asset Field Manager and Innovation manager to identify and trial new industry techniques that enable us to better collect and maintain asset data. Qualifications, Skills and Experience: You will be educated to GCSE (or equivalent) level and be familiar with MS packages like Excel. We aren't expecting you to have experience in a similar role, but you will need to have lots of initiative, self-motivation and a "can-do" attitude. We can provide you with the training to ensure your success and career development. This role involves manual duties, for example, meter changes, logger repairs, lifting covers and working in confined spaces. It would be great if you have the NSWRA qualification and the NWHC (blue card) but this is not essential. You will also be provided with a company van and all the tools and equipment needed to do the job. Application Process: The closing date for applications is the end of April so don't worry if you don't hear from us until then. Diversity and Inclusion: We thrive on the knowledge and life experiences of our colleagues, recognizing that our differences bring diverse perspectives and make us a great team. We welcome people who live our values, bring their true selves to work, and have a desire to share their lived experience to serve our communities both now and in the future. Please let us know if you need any support during the application process.
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
Mar 29, 2024
Full time
About the role Hargreaves Lansdown are looking for 3 apprentices to join our IT department, you'll be based at our offices in central Bristol. You don't need to have any prior work experience or training in IT, just a passion for technology and willingness to learn. As part of your apprenticeship, you will develop your technical knowledge to have a good understanding various aspect of IT Support, from End User to Networks, from Service Desk to Cloud Systems. The apprenticeship You will complete the 13 month-long, Level 3 Information Communications Technician apprenticeship The apprenticeship will give you an understanding of working in IT and how deliver user support, testing and problem-solving skills, an understanding of security, networks and cloud systems. What you'll be doing Learn how to provide IT Support within a business and the key responsibilities of the IT Support function. Gain knowledge on the key elements of working in the IT industry from End User devices, Operating Systems, Support Tools and Processes. Testing and problem solving using diagnostic techniques, event and system logs and troubleshooting. Act as first point of contact for all incidents and service requests. Triaging tickets and providing 1st line support. Engage and collaborate with the Product teams including experienced Engineers, Technical Leads, Product Owners, Service Management teams. Complete tasks and resolve Incidents and Requests using ITSM tools. Study for and complete the Level 3 Information Communications Technician apprenticeship course Commit to continued professional development; learning the skills and developing the knowledge required to operate within different disciplines of Digital department. Create and update Knowledge Items and other relevant documentation The role includes working with a number of IT Support teams, rotating through teams to assist with the apprenticeship modules. Role requirements You will have a minimum of GCSE English & Maths 4-9 (C-A ) or equivalent or be willing to complete a functional skills course alongside your apprenticeship. You must not already have received a degree in a similar specialism as you won't be eligible to complete the apprenticeship programme as part of the job role. Be able to work from our offices in central Bristol. Be age 18 or over at the start date of the apprenticeship (16th September 2024). Can demonstrate why you would be excited to work at Hargreaves Lansdown and keen to pursue a career in IT development. About you Able to demonstrate a passion for technology. Proactive and inquisitive. Strong communication skills (written and verbal). Strong attention to detail and problem-solving mind-set. Logical thinker. High level of self-motivation and commitment with a can-do attitude. The ability to work well as part of a team. Interview Process Successful candidates will be invited to attend an assessment day at the HL offices. Working Schedule The role will be full-time office based due to the nature of the role, on a 37.5 hour per week contract, with a minimum of 6 hours per week given to complete your off the job learning as part of your apprenticeship.
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as (url removed), Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
Mar 29, 2024
Full time
IT Operations Centre Analyst An exciting opportunity has become available within our IT Operations Centre Team! This is a hybrid working role that can be based in Peterborough or Chesterfield. This is a shift-based position with a mixture of days and nights. This does attract a competitive shift allowance. Role Purpose: Provide server, network and application monitoring including reporting, alerting and basic troubleshooting to ensure system stability across the Markerstudy environment. Manage incidents by responding to and coordinating activities for high priority systems and outage events triggered by existing monitoring tools or tickets dispatched from the Service Desk. Carry out support activities on behalf of other resolver teams as required. Help troubleshoot and solve system and service issues with resolver teams as required. Collaborate with technology colleagues, stakeholders and 3rd party partners. Contribute to a continuous improvement culture which will look to improve practices, knowledge, skills and processes to increase service levels to customers and users. Key Responsibilities: Monitoring - Monitor systems and services, ensuring issues are identified and alerted / escalated appropriately in a timely manner. Incident management - Manage Major Incidents ensuring key technical resources are brought together to investigate and resolve. Notification and escalation - Provide accurate and business context communications to stakeholders on service/system issues. Relationship Management - Build and maintain appropriate relationships with internal teams and 3rd Operational activities - Support operational processes, system releases and system maintenance as required. File system - Automating file and folder management including archiving and comparing files. FTP - FTP server file tasks - adding, removing, renaming files, monitoring server. System - Server restart, shutdown, monitoring and troubleshooting. Application - Verify processes running, resource consumption and unauthorised software. Microsoft IIS - Recycling application pools, monitoring web site and creating virtual directories. Security & compliance - Auditing changes to security policies, failed logons, admin accounts. Energy management - Energy management configuration tasks. VMware vSphere Integration - VMware tasks, VM provisioning, snapshots, clone, configure and resolve VMware incidents. Key Skills & Experience Monitoring system experience. Understanding of virtualised infrastructure. Proficient with ticket tracking systems. Knowledge and understanding of enterprise IT infrastructure. Experience within a technology operational team. Proficiency with Microsoft 2003/2008/2016/2019 Server Operating Systems LAN / WAN / WLAN support and trouble shooting. Experience of Cloud Technologies (GCP Azure). Key Competencies Good verbal and written communication skills. Troubleshooting/diagnostic skills. Good documentation and organisation skills. Desire to learn new technologies. Analytical and data driven approach to problem solving. Ability to work well under pressure and juggle many tasks at any given time. Outstanding trouble-shooting and organisational skills. Ability to work well in a team. Why us? Markerstudy Insurance Services Limited (MISL) is one of the largest Managing General Agents in the UK. With a strong presence in the UK motor insurance market, we specialise in niche motor cover, where our solid market knowledge and experience enables us to create highly targeted products. Our success is underpinned by our underwriting strategy to identify and apply special risk factors to the customers' advantage. That, and our skilled underwriting technicians who are friendly, accessible and empowered to make decisions. We only transact business through professional UK insurance intermediaries and we take pride in fostering excellent working relationships. Our products feature prominently on Aggregators' sites, such as Confused, Go Compare and Compare the Market, via our broker partners. What we offer in return? A collaborative and fast paced work environment 25 days annual leave plus of Bank Holidays and the ability to buy an additional five days holiday Health Cash Plan A benefit scheme that offers discounts and cashback on shopping, restaurants, travel and more Life Assurance 4x annual salary Hybrid working model- from either of our offices in Peterborough or Chesterfield
1st Line Engineer - Leeds onsite 22-26K An urgent requirement has come available for an enthusiastic and driven IT Support Technician to join a company in Leeds. You will be responsible for diagnosing IT faults, troubleshooting, configuring new equipment / software and providing technical assistance to users. Skills and Responsibilities: Office 365 Sage 1000 SageCRM Insync Druva Endpoint Backup Eset AV & Endpoint Encyption Providing 1st line technical support, answering support queries via phone & email. To log & prioritise system & user support calls for the second line support team. Carrying out user administration and set up. Recording and actioning faults as reported on: PC's, servers, laptops and mobiles. Determining the nature of faults and the steps required to rectify them. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Using remote control software tools to provide fault resolution and diagnosis. Creating and administrating Microsoft Exchange email accounts. Document and maintain Help Desk policies and procedures. Previous experience working in 1st line role or similar role is required as well as confidence in interacting with and supporting customers. A drivers licence is essential for this role as travel is required between sites. To apply for the role please send your most recent CV to or call for further information on the position. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 29, 2024
Full time
1st Line Engineer - Leeds onsite 22-26K An urgent requirement has come available for an enthusiastic and driven IT Support Technician to join a company in Leeds. You will be responsible for diagnosing IT faults, troubleshooting, configuring new equipment / software and providing technical assistance to users. Skills and Responsibilities: Office 365 Sage 1000 SageCRM Insync Druva Endpoint Backup Eset AV & Endpoint Encyption Providing 1st line technical support, answering support queries via phone & email. To log & prioritise system & user support calls for the second line support team. Carrying out user administration and set up. Recording and actioning faults as reported on: PC's, servers, laptops and mobiles. Determining the nature of faults and the steps required to rectify them. Creating and maintaining email profiles for users. Closing the job when normal service is resumed. Using remote control software tools to provide fault resolution and diagnosis. Creating and administrating Microsoft Exchange email accounts. Document and maintain Help Desk policies and procedures. Previous experience working in 1st line role or similar role is required as well as confidence in interacting with and supporting customers. A drivers licence is essential for this role as travel is required between sites. To apply for the role please send your most recent CV to or call for further information on the position. For more information about Senitor and the opportunities we have to offer follow us on Senitor Associates Ltd is acting as an Employment Agency in relation to this vacancy.
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with an established organisation to support with the recruitment of a Senior 2nd Line Engineer vacancy to join their Portbury office. The role will be 5 days on site due to the hands-on hardware / desktop support nature of the role and will pay between £30,000 - £37,000pa depending on experience. The organisation offers fantastic development and progression opportunity internally and are known for the ethical and sustainable practices. There may be some on-site travel to the HQ in Wiltshire. Your new role Within the role you will be based at the organisation's secondary office location (Portbury) as the main on-site IT Technician whilst working with the wider IT infrastructure team and manager (based in the Wiltshire HQ) to support the business's operations and support the users. You will provide technical expertise across hardware and desktop support, whilst also supporting the service desk with software and application troubleshooting. You'll provide break-fix support in a Mac / Microsoft environment for desktops, laptops, mobile devices and other niche hardware. You'll also support with technical administration for the M365 stack, windows server and basic networking. What you'll need to succeed To be considered for this role you will need to have worked in a similar 2nd line desktop / IT support role with excellent customer services skills. You must be able to work under pressure, and be able to manage a busy workload. Ideally you will have a passion for IT, with a desire to upskill and progress within the role. You will also need to be happy working in an independent role without direct on-site supervision. What you'll get in return In return you will receive a competitive salary up to £37,000pa depending on experience, you will have the opportunity to work for a well-known, established business and be exposed to working with technical specialists, with the opportunity to up skill and progress internally. You will need to be able to get on site 5 days per week in Trowbridge HQ. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Your new company Hays are working with a well known school in Bristol city centre who are looking to recruit a permanent IT engineer into the IT services department. The role is full time on site, and paying between £28,000 - £36,000. The school offers a competitive pension, free lunch and the working hours are 8 hours per day, 40 hours a week. Your new role Within the role, you will help ensure the smooth delivery of ICT services to the school. You'll work closely with the IT manager and wider team to lead on issues and maintain the school's server infrastructure and core network. You will act as an escalation point for junior members within the team, resolving and troubleshooting technical issues and when required, escalating critical issues to the IT manager. You will also play a key role in supporting more junior members of the team. You will be involved in supporting critical hardware and software issues and supporting staff and pupils across the school. What you'll need to succeed To succeed you will need to be an experienced IT Technician with a range of experience at the 2nd line level. Ideally, you will have worked in the education sector and within schools previously, but this won't be essential. You will need to have experience with the M365 stack and Azure AD. You will need to have experience troubleshooting iPads, Macs and MDM. Furthermore, you will have exposure working with complex networks and in virtualised environments - VMware. You will need to have good time management skills, be a self-starter with good initiative, and be able to develop good relationships with stakeholders across the school. What you'll get in return In return, you will receive a competitive salary up to £36,000pa, and work for a prestigious school in the local area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Mar 29, 2024
Full time
Your new company Hays are working with a well known school in Bristol city centre who are looking to recruit a permanent IT engineer into the IT services department. The role is full time on site, and paying between £28,000 - £36,000. The school offers a competitive pension, free lunch and the working hours are 8 hours per day, 40 hours a week. Your new role Within the role, you will help ensure the smooth delivery of ICT services to the school. You'll work closely with the IT manager and wider team to lead on issues and maintain the school's server infrastructure and core network. You will act as an escalation point for junior members within the team, resolving and troubleshooting technical issues and when required, escalating critical issues to the IT manager. You will also play a key role in supporting more junior members of the team. You will be involved in supporting critical hardware and software issues and supporting staff and pupils across the school. What you'll need to succeed To succeed you will need to be an experienced IT Technician with a range of experience at the 2nd line level. Ideally, you will have worked in the education sector and within schools previously, but this won't be essential. You will need to have experience with the M365 stack and Azure AD. You will need to have experience troubleshooting iPads, Macs and MDM. Furthermore, you will have exposure working with complex networks and in virtualised environments - VMware. You will need to have good time management skills, be a self-starter with good initiative, and be able to develop good relationships with stakeholders across the school. What you'll get in return In return, you will receive a competitive salary up to £36,000pa, and work for a prestigious school in the local area. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk